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    Present: Manager / Apr'17 - May'19 Deputy Manager/ Apr'15 - May'17 Assistant Manager/Apr'12 - Apr'15

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    Ankit Tyagi is a senior leader with over 12 years of experience in life insurance operations and process management. He currently serves as the Associate Vice President and Regional Head of Renewal and Customer Retention at SBI Life, where he leads efforts to increase persistency ratios and customer retention. Prior to this role, he worked as a Programmer Analyst at Syntel and did a management internship at Almondz Global Securities. Tyagi holds an MBA from Fore School of Management and a degree in Computer Science. He has also completed 6 actuarial exams and is a member of the Indian Institute of Actuarial Science.

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    Present: Manager / Apr'17 - May'19 Deputy Manager/ Apr'15 - May'17 Assistant Manager/Apr'12 - Apr'15

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    Atul
    98 views2 pages
    Ankit Tyagi is a senior leader with over 12 years of experience in life insurance operations and process management. He currently serves as the Associate Vice President and Regional Head of Renewal and Customer Retention at SBI Life, where he leads efforts to increase persistency ratios and customer retention. Prior to this role, he worked as a Programmer Analyst at Syntel and did a management internship at Almondz Global Securities. Tyagi holds an MBA from Fore School of Management and a degree in Computer Science. He has also completed 6 actuarial exams and is a member of the Indian Institute of Actuarial Science.

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    CV of Ankit Tyagi from LinkedIn for job opening use there

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    Ankit_Tyagi_Resume

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    Ankit Tyagi is a senior leader with over 12 years of experience in life insurance operations and process management. He currently serves as the Associate Vice President and Regional Head of Renewal and Customer Retention at SBI Life, where he leads efforts to increase persistency ratios and customer retention. Prior to this role, he worked as a Programmer Analyst at Syntel and did a management internship at Almondz Global Securities. Tyagi holds an MBA from Fore School of Management and a degree in Computer Science. He has also completed 6 actuarial exams and is a member of the Indian Institute of Actuarial Science.

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    Download as docx, pdf, or txt
    98 views2 pages

    Present: Manager / Apr'17 - May'19 Deputy Manager/ Apr'15 - May'17 Assistant Manager/Apr'12 - Apr'15

    Uploaded by

    Atul
    Ankit Tyagi is a senior leader with over 12 years of experience in life insurance operations and process management. He currently serves as the Associate Vice President and Regional Head of Renewal and Customer Retention at SBI Life, where he leads efforts to increase persistency ratios and customer retention. Prior to this role, he worked as a Programmer Analyst at Syntel and did a management internship at Almondz Global Securities. Tyagi holds an MBA from Fore School of Management and a degree in Computer Science. He has also completed 6 actuarial exams and is a member of the Indian Institute of Actuarial Science.

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    Ankit Tyagi

    tyagi.ankit04@gmail.com | + 91 9971090520 | New Delhi

    OVERVIEW
     An astute, result oriented leader with proven success of around 12+ years of experience in managing operations,
    Process Management, Governance Risk & Compliance, Strategic Initiatives in Life Insurance Sector.
     Member of Indian Institute of Actuarial Science. Completed 6 Actuarial Exams
     MBA from Fore School of Management, Delhi (Among the Top B-Schools in India) and Engineering in Computer
    Science from Bharati Vidhyapeeth Pune

    PROFESSIONAL EXPERIENCE
    SBI Life | Associate Vice President – Regional Head (Renewal & Customer Retention) Apr’12 to
    Present
    Manager / Apr’17 – May’19
    Deputy Manager/ Apr’15 – May’17
    Assistant Manager/Apr’12 – Apr’15
     Leading and delivering on increasing the persistency ratio of Delhi region covering over 70+ branches
     Worked on multiple assignment to improve customer retention and customer satisfaction for HNI clients
     Collaborate with different channels and brokers to increase the persistency ratios

    Almondz Global Securities | Management Intern Apr’11 to


    June’11

    Syntel Inc Ltd | Programmer Analyst Nov’07


    to June’10
     Worked at various stages of software development life cycle of Online pay for Chrysler & Daimler Finance

    PROFESSIONAL JOURNEY

    SBI Life

     Conceptualizing and implementing business development strategies to increase persistency ratios, collection of
    renewal premium and customer retention
     Developed Forecasting tool to increase persistency ratio using RAG analysis tool. On the basis of various inputs of
    policy, customer and channel details probability of collection of premium is done. This has reduced the manual
    efforts and have increased the persistency ratio for Delhi region by 3% for the FY 20-21
     Developing and nurturing relationships with channel partners and effectuating customer contract strategies to
    enhance business relations and ensuring continuous growth
     Have run Digitized program across all the channels to increase the auto debit facilities thus promoting automation
    of premium collection
     Prepared detailed Plan for reducing early death claims received across the Delhi NCR region which resulted in
    identifying fraudulent death claims and reduced the Early death claims by 15%

     Building and implementing strategies to improve the NPS score of Delhi region for all the services imparted to the
    customer
     Responsible for fraud management and risk mitigation actives and promote controls

     Implementation of ISO Audit standards across Hub Processing centers to achieve quality objectives and contribute
    to company’s strategy and self-development
     Managing, planning and designing of metrics report to track business figures critical for valuation of company.

    Almondz Global Securities


     Worked as intern at Almondz in a team of 3 people. Data digging and analyzing various factors affecting the debt
    market of countries like US, Japan, China, Germany and UK.
     Comparing Indian Debt market with that of other countries and the reasons of Indian debt market being
    underdeveloped as compared to the debt markets of Developed economies. Analyzing the factors to improve and
    predict future of Indian debt market

    Syntel
     Worked at various stages of software development life cycle of Online pay in BFS domain for Chrysler & Daimler
    Finance. Online pay is an application helping customers to manage their bank profiles, pay their installments,
    schedule their installments, view and perform their transactions and enables them to pay their installments
    through i-phones.

    OTHER ACHIEVEMENTS
     Member of Indian Institute of Actuarial Science. Completed 6 Actuarial Exams (CT1, CT2, CT3, CT7, CT8, CT9)
     Completed ISO 9001:2015
     Completed Business Analyst certification internally at Syntel.

    AWARDS & RECOGNITION


     Best Debutant award – Year 2012
     Gems Award – Year 2018
     MD Trophy – Year 2019, For overachieving benchmarks in Persistency Ratio
    A RECOGNITION
    AREAS OF INTERESTS
     Quantitative Analysis
     Automation
     Astrology

    AWARDS & RECOGNITION


    AWARDS & RECOGNITION
    AWARDS & RECOGNITION

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