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Chapter 7

The document provides information about business writing formats and components. It addresses the typical uses of memorandums, appropriate date formats, the expected enclosure line for a curriculum vitae, and defines key business writing terms like tone and downward communication. It also covers the main parts of a business memo heading, examples of written communication, and the purpose of meeting minutes.

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Darlene Dacanay David
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1K views

Chapter 7

The document provides information about business writing formats and components. It addresses the typical uses of memorandums, appropriate date formats, the expected enclosure line for a curriculum vitae, and defines key business writing terms like tone and downward communication. It also covers the main parts of a business memo heading, examples of written communication, and the purpose of meeting minutes.

Uploaded by

Darlene Dacanay David
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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1. In which of the following situations is a 6.

Which statement is the most appropriate


memorandum or memo typically used? modification of the statement with a negative
content, "We are closed after 6:00 PM daily."
job application
"Don't go at our office after 6:00 PM."
intra-office communication
"Please don't go at our office after 6:00 PM."
request for bids
"Wait until before 6:00 PM daily."
proposal accompaniment
"You may visit us daily before 6:00 PM."

2. Which of the following is the appropriate


format for the date written in a memorandum? 7. Dr. JUAN DELA CRUZ, Ph.D.
05-21-21 Dean, College of Arts and Sciences
May 21, 2021 Jose Rizal College
05/21/2021 Calamba Campus
2021 05 21
You sent What is wrong with this inside address in a
business letter?

3. Truly yours,
Never use both the title and the academic
Jose Cruz
degree --- use only one to address the
Enclosure: curriculum vitae person.
The company name should be on the second
line instead of the person’s position in the
In the above enclosure line, a curriculum vitae company.
is expected to be ___ with the letter.
Company address should not be included in an
followed inside address.
submitted There is no flaw with the given inside address.
written
attached 8. Which sentence is written correctly?

4. Which word refers to your attitude toward a We will meet with all Associates and their
person or thing? Managers on Monday to discuss the Year-End
tone Report and Company Budget.

reader or audience We will meet with all associates and their


managers on Monday to discuss the Year-End
purpose Report and Company Budget.
behavior We will meet with all associates and their
managers on Monday to discuss the year-
end report and company budget.
5. Which of the following is NOT a component
of a progress report? We will be meeting with all Associates and their
managers on Monday to discuss the Year-End
introduction Report and Company Budget.
summary
problems
conclusions
14. The 4 major parts of the Memo Heading is:
9. Business letter should always be brief and To, From, Date, Subject
straight to the point --- no beating around the
To, From, Date, Closing
bush. Thus, achieving the quality of being ___.
To, Recipient, Date, Subject
complete
Receiver, Sender, Date, Subject
concise
with character
15. Dear Dr. Dela Cruz,
clear
What is the flaw with this salutation in a
business letter?
10. Which of the following is the purpose of
A period should be used instead of a comma.
writing a progress report?
A colon should only be used in the
to cite how much is done in a project
salutation part of the business letter ---
to show how much still needs to be done in a never a comma.
project
A semi-colon should be used instead of a
to ensure the completion of a project comma.
to fix the problems in an on-going project There is no flaw with the salutation.
11. Which term refers to the written materials
sent by subordinates to their superiors?
16. Which of the following is NOT an example
upward communication of written communications?
outward communication Tweets
lateral communication A conversation between co-workers
downward communication Blogs
Emails
12. Which of the following is an ideal statement
in establishing communication process in a
17. A teacher sends a letter to her student who
workplace?
has been absent for a week. Which term
Business writing must manifest aesthetic in describes this kind of communication?
order to establish credibility and impressive
upward communication
value in the workplace.
lateral communication
Writing is more dominant than speaking in a
business world. downward communication
Business writing must consider the outward communication
purpose and audience to ensure that the
message and the way it is transmitted is
appropriate to the context. 18. Which is the official record of the
Business writing makes business global. proceedings in a meeting?
meeting agenda

13. Which part indicates the purpose of the notice of meeting


memo and summarizes the message? meeting objectives
message minutes of the meeting
date
subject
header
19. What punctuation mark is used after each 24. What is the main purpose of the minutes of
heading of a business memo? the meeting?
semicolon
period to repeat verbatim what was said at a meeting.
comma to summarize what was said at a meeting.
colon to summarize general meeting information and
meeting accomplishments
to summarize shared information,
20. Which one should NOT be a part of your
discussions and decisions.
concern when writing an incident report?
Who was involved?
25. Which of the following purposes is the
What are the exact words of the distraught
basis for writing in a workplace according to
people?
Searles (2014)?
What caused the incident?
When and where did the incident happen?
to recreate a record, to request information,
and to persuade

21. Put it in black and white. to impress, to be impressed, and to highlight


to convince, to persuade, and to influence
The above professional jargon “black and to act, to listen, and to influence
white” means ___.
language
formality
writing
proof

22. Which statement expresses a well-


composed tone of a writer following a writer-
centered approach?
I am happy to let you know...
If you have any concern,
I'd be happy to assist you,
You'll be glad to know that...

23. Which two adjectives best describe a


memo?
lengthy and in-depth
detailed and formal
short and concise
verbose and succinct

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