Non Aviation Quality Control

INDUSTRY
QUALITY CONTROL
MANUAL
FOR
NON AVIATION
PETROLEUM
PRODUCTS
Note of Ministry of Petroleum and Natural Gas, Govt. of India, New Delhi
letter No. P-45011/54/2007- Dist , Dated 11 Sept 2008
EFFECTIVE – JANUARY 2009
INDUSTRY QUALITY CONTROL MANUAL FOR

NON-AVIATION PETROLEUM PRODUCTS
INDUSTRY QUALITY CONTROL
WORKING GROUP
Sr. Name Designation Company

No.
1. Mr. P. D. Bahukhandi GM (QC) IOCL MKT DIV
2. Mr. R. J. Patel DGM (QC) IOCL MKT DIV
3 Dr. Tapan De CQCM IOCL MKT DIV
4 Mr. Anil Vijapure SR MGR (QC) IOCL MKT DIV
5. Mr. K. Hariharan Manager (QC) IOCL MKT DIV
6. Dr.P.V.S.L Narasimham Ch. Manager QC BPCL MKT
7. Mr. V. R. Nage Sr. Manager QC BPCL MKT
8. Mr. C. S.Krishnaswamy GM-R&D and QC HPCL MKT
9. Mr. S. N. H. Wasti Ch. Manager (QA) HPCL MKT
10 Mr. D. Roy Ch. Manager (QC) HPCL MKT
11 Mr. S. W. Khadilkar Sr. Manager QC, HPCL MKT
INDUSTRY QUALITY CONTROL MANUAL
FOR NON AVIATION PETROLEUM PRODUCTS
AMENDMENT RECORD
AMENDMENTS SECTION/ EMBODIED DATE
No. DATE (PAGE) BY
CONTENTS
SECTIONS
SECTION : 1 INTRODUCTION
SECTION : 2 PRODUCT QUALITY AND SPECIFICATIONS
SECTION : 3 RECEIPT
SECTION : 4 STORAGE
SECTION : 5 DESPATCH
SECTION : 6 ADDITIONAL CONTROLS FOR HIGHLY QUALITY SENSITIVE PRODUCTS
SECTION : 7 SAMPLING
SECTION : 8 LABORATORY SUPPORT
ANNEXURE
ANNEXURE : 1 PRODUCT QUALITY FAILURE INVESTIGATION
APPENDICES
APPENDIX : 1 SPECIFICATIONS FOR NAPHTHA, MOTOR GASOLENES, KEROSENE,
AUTOMOTIVE DIESEL, LIGHT DIESEL OIL AND FUEL OILS.
APPENDIX : 2 QUALITY CONTROL CHECKS.
APPENDIX : 2A ACTIVITIES & RETENTION OF SAMPLES.
APPENDIX : 3 PREDISCHARGE TESTS FOR OCEAN TANKERS/ BARGES.
APPENDIX : 4 QUALITY CONTROL CHECKS – TANK WAGON AND TANK TRUCK OPERATIONS.
APPENDIX : 5 QUALITY CONTROL CHECKS – BARRELS (OTHER THAN LUBES)
APPENDIX : 6 TANKER TANK CLEANING KEY
APPENDIX : 7 TANKER TANKS FITNESS CERTIFICATE
APPENDIX : 8 STORAGE TANKS/TANK TRUCK CLEANING DATA
APPENDIX : 9 LOG BOOK – TANKER / PLT OPERATIONS
APPENDIX : 10 INLAND PIPELINE TRANSFER LOG BOOK
APPENDIX : 11 SAMPLE LABEL – TANK WAGON FILLING POINT
APPENDIX : 11A SAMPLE LABEL – TANK TRUCK FILLING POINT
APPENDIX : 12 RECORD OF SAMPLES RETAINED / DISPOSED
APPENDIX : 13 BATCH CONTROL LOG BOOK
APPENDIX : 14 CODE LETTERS OF REFINERIES/TERMINALS/INSTALLATIONS/DEPOTS
APPENDIX : 15 BATCH FORMATION TESTS
APPENDIX : 16 PROCEDURES FOR TANK TRUCK OR TANK WAGON GRADE CHANGE OVER
APPENDIX : 17 INSPECTION GUIDE FOR NON-AVIATION PRODUCTS STORAGE POINTS
APPENDIX : 18 AREAS OF RESPONSIBILITY FOR MAINTAINING THE QUALITY OF PRODUCTS
APPENDIX : 19 PRODUCT ACCEPTANCE LIMITS EX REFINERIES/PIPE LINES/IMPORTS
APPENDIX : 20 GLOSSARY OF TERMS
SECTION – 1
INTRODUCTION
SUBJECT PAGE
NO.
Objective 1
Purpose & Scope 1
Quality Control Organisation 2
Quality Control Responsibilities 2
Role of Quality Control Department 2
and Quality Audit Inspections
Product Specification 2
Documentation 3
Section 1 Introduction
INDUSTRY
Clauses
QUALITY CONTROL MANUAL Page No. 1 of 3
1.0 to 1.3.2
1.0 INTRODUCTION
1.1 OBJECTIVE
To evolve a uniform Quality Control procedure for handling of the Non Aviation Petroleum Products
viz. Naphtha, Motor Gasoline and its variants, Kerosene, High Speed Diesel and its variants, Light
Diesel Oil, Fuel Oils and its variants, applicable to the entire Oil Industry (including Refineries,
Pipelines and Marketing Companies) in Public and Private Sectors, covering the existing as well as
future such networks.
1.2 PURPOSE
The purpose of procedures outlined in this manual is to ensure that;
1.2.1 All non-aviation petroleum products, whether indigenously produced in Indian refineries or
imported, are received in accordance with the respective specifications laid down from time to time
and they enter the marketing and distribution system in “Refinery-Good” condition.
1.2.2 They are stored and handled with due care so as to keep them 'on-specification' and in “Refinery-
Good condition” at all times.
1.2.3 They are delivered from various storage points by different modes of transportation in good
condition and conforming to respective specifications laid down from time to time.
1.2.4 A well-defined system of quality control checks and documentation exists to achieve this purpose.
1.3 SCOPE
1.3.1 The procedures outlined in this manual are only the minimum requirements in order to ensure
product quality of the non-aviation petroleum products. Therefore, the standard operating
procedures with due regard to the safety in handling of petroleum products in general, have to be
followed as laid down in the respective “Safety and Operations Manuals” and also in the
"Industry Manual on Acceptance of Product by Marketing Companies and Related Issues”.
It is expected that such standard procedures will be followed at all times in addition to the
instructions contained in the following pages which are with reference to quality aspects only.
The procedures outlined in this manual are applicable to the entire Oil Industry (including
Refineries, Pipelines and Marketing Companies) in Public Sector Undertakings, Joint Ventures and
Private Sector, covering existing as well as future such networks.
With the introduction of Bio Fuels i.e. Ethanol doped Motor Gasoline, Bio Diesel etc., the Industry
group shall prepare and update Operation, Safety and Quality guidelines to ensure that the product
of requisite quality as per the laid down standards is delivered. Similarly the respective companies
shall ensure that a system is in place for quality monitoring of their branded fuels.
The committee comprising “PSU Industry QC group” shall develop, update, and review the Industry
Quality Control Manual as per the requirements under intimation to MOP&NG.
1.3.2 Any changes in the laid down procedures, before inclusion in the manual, shall be forwarded to
MOP&NG for their advice / notice. Such changes shall be issued in the form of amendments, with
serial number and the same shall be recorded in the amendment record of this manual.
INDUSTRY
Clauses
1.4 to 1.6.1
1.4 QUALITY CONTROL ORGANISATION
1.4.1 All those associated with the handling of petroleum products bear the responsibility to ensure that
the product delivered is in a clean and good condition, meeting the relevant quality standards.
Consequences of delivering "off-specification, contaminated and wrong product” are extremely
serious.
1.5 QUALITY CONTROL RESPONSIBILITIES
1.5.1 The responsibility for ensuring proper quality control at various Terminals, Installations, Depots
etc., rests with the Operations Department. While the primary responsibility for implementation of
quality control practices rests with the concerned officers of each location, the overall responsibility
for quality control implementation will be that of the Location-In-charge. Each Terminal &
Installation shall identify an officer as Quality Control Co-ordinator. In case of Depots; the Depot In-
charge shall be the Quality Control Co-ordinator. Operations department shall maintain the list of
such Quality Control Co-ordinators duly updated from time to time.
1.5.2 Quality Control Implementation officers of the Location or Operations Department / Controlling
office, shall carry out Audits to ensure implementation of the laid down Quality Control procedures.
Such Audits shall be carried out at least once in a year at each location and observations shall be
recorded in Inspection guide covering the major area of activities at the location. (Appendix-17).
1.5.3 Role of Quality Control Department and Quality Audit Inspections
The quality control department shall formulate quality control guidelines / policies required under
Clause 1.3 in coordination with the requirement of operations or sales department etc.
Officers of the Quality Control department shall carry out quality control audit of storage points.
Such audits shall be carried out at least once in a year, and observations recorded in Quality Control
Inspection guide covering the major area of activities at the location. (Appendix 17)
Location In charge in association with QC co-ordinator shall ensure to enlist location-specific quality
procedures as applicable. Location In-charge and QC Co-ordinator shall also carry out self-Audit on
quarterly basis (Appendix-17) and shall discuss with the concerned at location about corrective
action on the observed lapses.
Minimum 10% of locations shall be audited jointly in a year on surprise basis by Operations
Department / Controlling office (Head Office) as well as Quality Control department (Head Office)
officials for better implementation of quality control procedures at location.
1.6 PRODUCT SPECIFICATION
1.6.1 Most of the Non Aviation Petroleum products covered in this Manual are marketed to current BIS
Specification (Appendix 1) and / or as per the requirements of the Gazette Notification issued by
Government of India from time to time and / or guidelines issued by MOP&NG / Regulatory
authorities from time to time.
In case of branded automotive fuels supplied by Oil companies, the fuel shall also meet the relevant
BIS Specification.
INDUSTRY
Clauses
1.7 to 1.7.3
1.7 DOCUMENTATION
1.7.1 All Quality control activities shall be duly documented in standard formats. The documents under
normal circumstances shall be preserved for one year or till next QC Audit inspection, whichever is
later.
1.7.2 In case of any product quality failure, the relevant QC documents and test reports shall be retained
for 3 years or till the completion of the investigation of the case whichever is later and shall be
disposed off only after the necessary approval from controlling department. Such documents shall
be maintained in a separate file for records. The investigation reports shall be retained for further
period of one year. The documents shall ensure the traceability to the relevant batch of the product
for investigation in case of any deviation observed or for product failure. The samples shall be
retained as per Appendix 2A.
1.7.3 Any amendments issued to Industry Quality Control Manual (IQCM) shall be incorporated in the
IQCM and implemented by the location In-Charge.
SECTION – 2
PRODUCT QUALITY
AND
SPECIFICATIONS
SUBJECT PAGE NO.

Manufacturing Specifications 1
Marketing Specifications 1
Product Quality &
Section 2
INDUSTRY Specifications
QUALITY CONTROL MANUAL Clauses
Page No. 1 of 1
2.0 to 2.2.2
2.0 PRODUCT QUALITY AND SPECIFICATIONS
2.1 MANUFACTURING SPECIFICATIONS

2.1.1 All products mentioned in this manual are either manufactured in PSU / Private / JV Refineries or
imported from foreign sources. It is therefore of utmost importance to ensure that all products enter
the marketing system from indigenous refineries or from import sources with a quality level within
the specification limits and / or as per the requirements of the Gazette Notification issued by
Government of India and / or guidelines issued by MOP&NG / Regulatory Authorities from time to
time. The concerned Location-in-charge shall be responsible for ensuring this.
2.1.2 Marketing Companies / Parallel Marketers shall keep sufficient margin in respect of sensitive
characteristics of the product specifications while procuring product from the PSU / Private / JV
Refineries and through import. This is in order to meet the required specifications of products on
receipt at marketing storage and at consumers’ end as the product moves through different modes
of transportation. Accordingly manufacturing specification is to be worked out separately for rail,
road, sea or pipeline transportation.
2.1.3 Manufacturing Specification shall be worked out considering the various factors that include mode
of transport, batch size, stringency of specifications, requirement for doping the bio-fuels, ageing
and special customer requirements etc. Reproducibility of the test method or ISO 4259 may also
be considered for arriving at the manufacturing specifications. However, directionally the
requirements in Appendix –19 may be maintained at the manufacturing end for the products
mentioned therein.
2.2 MARKETING SPECIFICATIONS
2.2.1 Release of products shall be aligned with the manufacturing specifications from the storage point
conforming to the latest BIS specifications (Appendix – 1) and / or Gazette Notification issued by
Government of India / Regulatory Authorities from time to time.
2.2.2 Wherever BIS specifications do not exist for a product (for example Naphtha); respective Marketing
Oil companies in consultation with the consumer, shall draw the guaranteed specification.
SECTION – 3
RECEIPT
SUBJECT PAGE
NO.
Responsibilities 1
Sampling of tanks nominated for receiving 1
product
Receipt by Ocean Tankers 1
(Imported/Coastal)
Pre-discharge tests 2,3 & 4
(Receipt by Ocean Tankers)
Receipt by Pipeline Transfers 4, 5 & 6
Receipt by Tank-Wagons 6
Unconnected Tank-Wagons 6
Receipt by Tank Trucks 7
Receipt by Barrels 7
Receipt of Additives / Dye / Marker 7
Batch Number 8
Section 3 Receipt
INDUSTRY
Clauses
3.0 to 3.2.3
3.0 RECEIPT
3.0.1 RESPONSIBILITIES
Responsibilities for maintaining the quality of products are as given in Appendix 18 of this Manual
and in "Industry Manual on Acceptance of Product by Marketing Companies and Related Issues".
3.1 SAMPLING OF TANKS NOMINATED FOR RECEIVING PRODUCT
3.1.1 Before receiving product through multi-product pipeline / dedicated pipeline / local dedicated pipeline
/ water flush pipe line / ocean tankers, UML composite samples from individual tanks nominated for
receiving the product shall be taken, labelled, sealed and retained (Appendix 2A). Ensure that
bottom of the receiving tank is free from water and observation is to be recorded
In case of receipt through cross country / feeder pipeline, UML samples as mentioned above shall be
taken jointly by Officers of Refinery or Marketing / Pipeline Divisions from the individual nominated
tanks.
3.1.2 If the sample, after receipt, conforms to the specification requirement in respect of tests carried out,
samples taken under Clause 3.1.1 may be disposed off.
3.1.3 Location receiving Kerosene by Rail / Road shall carry out Flash Point & Density tests on top sample
of the tank after each receipt. Subsequently Density & Flash Point test shall be carried out in line with
Clause 4.1.5 and record shall be maintained. A Composite sample from this kerosene tank shall be
retained for a period of one month (Appendix 2A). In the event the Flash Point does not meet the
specification requirement, concerned department and / or controlling office shall be intimated
immediately for further necessary action
3.1.4 In the event of the sample after receipt not conforming to specification, these retained samples
(Appendix 2A) shall not be disposed off till the investigation is over.
3.2 RECEIPT BY OCEAN TANKERS (COASTAL / IMPORTED)
3.2.1 When a common line is used for receiving products, all tanks excepting the tank receiving the
product, shall be positively segregated by dropping spool pieces or hammer-blind valves or by
means of spectacle flanges / liners etc.
3.2.2. Load port test report shall be checked to ensure conformity to the required specifications. Load
port shore tank(s) and tanker tank(s) samples (Appendix 2A) shall be collected from the master,
and retained. The density recorded on the label shall be verified with the observed density at 15°C
for the tanker tank samples. Discharge arrangements shall be so adjusted to avoid any possible
contamination.
3.2.3 Tanker tank ullages shall be taken. An all-level sample (bottom sample on need basis) from
individual tanker tanks shall be checked for test A (Appendix 2).
In the event the observations are found unsatisfactory, concerned department shall be informed for
further advice. Individual tanker tank samples shall be sent to laboratory for PD Test and retained
(Appendix 2A, Annexure 1).
In case of multi-product receipt through Ocean tanker the ullage shall be taken once again before
the commencement of pumping of the next product and verified with the earlier recorded ullage to
ensure that there is no inter tank leakage.
Section 3 Receipt
INDUSTRY
Clauses
3.2.4 to 3.2.6
3.2.4 PRE-DISCHARGE TEST
3.2.4.1If the above (Clause 3.2.3) observations are satisfactory, in case of indigenous product, a
proportionate (on volumetric ratio) composite of the tanker tank samples shall be prepared at
laboratory and tested for the relevant Pre-Discharge tests (Appendix 3) and discharge shall
commence if the test results are satisfactory.
3.2.4.2If the above (Clause 3.2.3) observations are satisfactory, in case of imported product a
proportionate (on volumetric ratio) composite of the tanker tank samples shall be prepared at
laboratory and tested for full specification test in case of first port of call and for the relevant Pre-
Discharge tests (Appendix 3) at subsequent ports of call and discharge shall commence if the test
results are satisfactory.
3.2.5 If the composite sample fails, then individual tanker tank samples shall be checked for the failing
quality parameter and the individual tanker tanks for which the sample does not meet specification
shall be isolated and only those tanks that meet the Pre-Discharge test requirements shall be
declared fit for discharge. The concerned department shall be intimated of the failure immediately.
3.2.5.1In the event of any product quality failure noted, it shall be investigated immediately as per the
procedure laid down in the Industry Manual on Acceptance of Products by Marketing Companies and
in line with Clause 4.6 of the IQCM.
3.2.6 Interface Accommodation
Interface Quantity
Product tank to
The interface of (Front + Rear)
Accommodate Interface
Acceptable (%) **
MS BS II & SRN/MRN MS BS II 1.0
MS BS III & SRN/MRN MS BS III 0.5
MS BS II & SRN/MRN MRN 3.0
MS BS III & SRN/MRN MRN 3.0
SRN & SK MRN OR SRN 3.0 #
MRN & SK MRN 3.0 #
MS BS II / MS BS III & SK MS BS II 2.0 *
SK & ATF SK No limit
SK/ATF & HSD BS II / LSHF/HF HSD HSD BS II 3.0 #
SK/ATF & HSD BS III / LSHF/HF HSD HSD BS III 2.0
LSHF/HF HSD HF HSD No limit
$
HSD BS II & LSHF/HF HSD HSD BS II
$
HSD BS III & LSHF/HF HSD HSD BS III
HSD & LDO LDO 3.0 #
LDO & FO FO 5.0
$
Case to case basis in consultation with QC Department
** The figures indicated, as interface percentage acceptable grade wise, are directional.
The interface front and rear-end together not to exceed the percent (%) quantity of product received in
the tank as indicated above. However, product carrier shall be responsible for positioning the product as
per required specification. Therefore, the interface management is to be worked out by pipeline carrier in
co-ordination with Refiners and Marketers either by absorption or by insertion of suitable pig or by
segregating into an isolated tank for re-processing at Refinery in consultation with the Quality Control
Department.
Section 3 Receipt
INDUSTRY
Clauses
3.2.6 to 3.2.9
# Interface, front and rear end together shall not exceed 3% of product received in the tank. However, with
regard to HSD / LDO, care should be taken to see that the flash point of LDO is protected to be within
specifications.
* A composite of equal quantities of TMB samples shall be tested for the Batch Formation Test
(Appendix – 15) and the bottom sample shall be tested for Density and Distillation Test separately. In
case of any deviation, Batch formation test shall be carried out on bottom sample. The reasons shall be
ascertained before its correction and release. If the results conform to the specification, the product may
be released.
The record of all the Interface disposals / management shall be maintained.
3.2.7 Before commencement of discharge, ship’s manifold and line content shall be identified. In case
of a product different from that to be discharged, the same shall be drained out in to slop tank of
the tanker.
3.2.7.1 Pipeline samples are to be monitored from both the end for its suitability for discharge of the
product. In case the product lying in the pipeline is dormant for a month or more, samples such
drawn shall be subjected to monthly monitoring tests as per Clause 4.4.1 (Appendix 2)
3.2.7.2 For first five (05) minutes the tanker discharge shall be closely monitored (i.e. Test ‘A’), to ensure
the quality of product that is being discharged and record maintained.
3.2.7.3 Subsequently for the next half an hour of product pumping, samples (white oils only) shall be
taken from top and bottom sampling cocks at jetty end / Ship's manifold every 10 minutes (at 00-
10-20-30 Minutes) and Test ‘A’ (Appendix 2) done. From the shore end, samples shall be tested
for Test-A every ten minutes, for half an hour (at 00-10-20-30 Minutes) after displacement of the
3
line content. If this test is unsatisfactory (the variation in density is more than 3.0 Kg/m (0.003
o
gm/ml) at 15 C when compared to each batch / tanker tank density range). In case individual
tanker tanks are having different densities, then the jetty end / shore end sample shall have a
3 3
density of within (+) 3.0 kg/m / (+) 0.003 gm/ml of the highest and (-) 3.0 kg/m / (-) 0.003 gm/ml
of the lowest density of the tanker tank(s).
3.2.7.4 These checks shall be chronologically recorded in the shore end and jetty end tanker log book
(Appendix 9). Test ‘A’ (Appendix 2) shall be done every hour during the pumping and
chronologically recorded thereafter.
3.2.7.5 The pumping shall be stopped if density variation is found beyond the limit mentioned in Clause
3.2.7.3. The pumping shall be resumed only after the reason for the variation has been
established and necessary corrective action taken.
3.2.8 Two litres retention sample each shall be taken both from jetty end and shore end during
commencement, middle and end of the discharge, sealed, labelled and retained until quality of
the product after receipt is established (Appendix 2A). In case of density variation, Clause
3.2.7.3 shall be followed.
3.2.9 Sampling facility on receipt pipeline shall be so located that the top and bottom samples can be
drawn from the same location of the pipeline. Facility to collect top and bottom sample from the
pipeline / pipeline manifold shall be available at the jetty end and inside installation premises.
Section 3 Receipt
INDUSTRY
Clauses
3.2.10 to 3.3.2
3.2.10 On completion of transfer, and after allowing a minimum settling time of one hour, a Top, Middle,
and Bottom (TMB) sample shall be drawn (Appendix 2A) from tank and individually subjected to
Test ‘A’ (Appendix 2) and recorded in the respective log book. The above Top, Middle and Bottom
sample shall be sent separately along with Test ‘A’ observations to the laboratory. The Laboratory
shall also carry out Test ‘A’ and a composite of Top, Middle and Bottom samples shall be subjected
3
to batch formation test (Appendix 15). If the density variation of TMB is more than 3.0 Kg/m /
0.003 gm/ml between any two layers, batch formation test shall be carried out individually for layers
having lowest and highest density. The product from the tank shall be released only if the Lab
confirms that the product meets specification requirement in respect of the tests carried out.
In case of Kerosene, additionally Flash Point test also shall be carried out on top sample. A
composite sample of Kerosene shall be retained for three months and record maintained as per
Appendix 12.
In case of multi product discharge of tanker through a single pipeline, for Motor Gasoline, additional
Test ‘J’ (Appendix 2) also shall be carried out on Bottom sample from tank and for HSD, additional
Test ‘K’ (Appendix 2) also shall be carried out on Top sample.
3.2.11 If dedicated barges are used for product transportation, all QC checks outlined for tank-wagon
loading / discharge shall be followed (Appendix 2A).
3.3 RECEIPT OF PIPELINE TRANSFERS

3.3.1 a Pipeline samples are to be monitored from both the ends for its suitability for discharge of the
product. In case the product lying in the pipeline is dormant for a month or more, samples such
drawn shall be subjected to monthly monitoring tests as per Clause 4.4.1 (Appendix – 2)
3.3.1 b Pipeline transfers are either through multi-product pipeline or a dedicated pipeline / local
dedicated pipeline. When transfers take place through a multi-product pipeline, care has to be
exercised to correctly ascertain the interface cutting in line with Clause 3.2.6.
3.3.2 For the first half an hour of each product being pumped through a multi-product pipeline or a
dedicated pipeline / local dedicated pipeline samples shall be drawn from the top and bottom of
the pipeline near the manifold at intervals of ten minutes (at 00-10-20-30 Minutes), and Test-A
(Appendix 2) done for each batch / tank and to be recorded (Appendix 10). If the test results are
satisfactory (the density variation shall be within that given in Clause 3.2.7.3) when compared to
each batch density range, the interval of sampling shall be every hour. In case, the density
variation is outside the permissible limits, then the pumping shall be stopped, reasons for the
variation established, corrective action taken and then pumping could be resumed.
Whenever pumping of the product is stopped, and then restarted, the procedure of the sampling
during the first half an hour and then hourly sampling shall be followed.
Two litres retention sample shall be taken, both from despatching end and receiving end, during
commencement, middle and end of the product transfer for each batch / tank, sealed, labelled and
retained (Appendix 2A) until quality of the product after receipt is established and record
maintained. The sampling points shall be as per Appendix-18.
Section 3 Receipt
INDUSTRY
Clauses
3.3.3 to 3.3.9
3.3.3 Before a Pipeline transfer is effected through a multi-product pipeline or a dedicated pipeline / local
dedicated pipeline, it is to be ensured that the tank nominated for transfer of product is having
homogeneous product with a certified density / batch test report. An upper, middle & lower sample
from the individual tank/s nominated for transfer / receipt shall be jointly drawn. Measure the
density of UML samples separately and record the density range observed for the tank/s. If the
densities of the samples are within the tolerance limits a composite sample is retained (Appendix
2A) till the batch is established by the receiving location. In case variation in density is observed
because of earlier receipt of different batches it is to be ascertained that the variation of density is
within the tolerance limit of earlier batches.
3.3.4 When a transfer takes place from a Refinery / Marketing certified tank(s) through dedicated
pipeline, representative sample from the tank(s) shall be jointly drawn, sealed and retained
(Appendix 2A). A valid test report from the Refinery / Marketing certified tank(s) shall be obtained
for support. After receipt of the product a batch control log shall be maintained (Appendix 13). In
case of inter company product transfer, additional test for quality monitoring as per Appendix 15
may be carried out.
3.3.5 On completion of transfer, the procedure given in Clause 3.2.10 shall be adopted (Appendix 2,
2A, 12 & 15).
3.3.6 At Tap-off Point tanks in which product/s along with interface is accommodated, a sample shall be
drawn (Appendix 2A) from Top, Middle and Bottom (Bottom sample to be drawn from a height of
15 cms. from the bottom of the tank or above the level of water that may be present in the tank)
after receipt and tested for density individually to ensure homogeneity of the product. If not
3
satisfactory [density variation is more than 3.0 kg/m (0.003 gm/ml) at 15°C between any two
layers], it is to be investigated and reasons for density variation to be recorded in batch control Log
and an individual layer batch formation test shall be carried out (Clause 3.2.10). If satisfactory
3
[density variation is not more than 3.0 kg/m (0.003 gm/ml) at 15°C between any two layers] the
composite sample of TMB shall be subjected to batch formation test. The product from the tank
shall be released only if the lab confirms that the product meets the requirements.
In case of Kerosene, additionally Flash Point test also shall be carried out on top sample. A
composite sample of Kerosene shall be retained for three months and record maintained as per
Appendix 12.
For Motor Gasoline, additional Test ‘J’ (Appendix 2) also shall be carried out on Bottom sample
from tank and for HSD, additional Test ‘K’ (Appendix 2) also shall be carried out on Top sample.
3.3.7 When the transfer is through a dedicated pipeline, (refer glossary of terms) a UML composite
sample shall be taken jointly from the nominated tanks, Test ’A’ done and retained (Appendix 2A)
till the quality of the product has been established, as per Clause 3.3.9, by the receiving location
3.3.8 During receipt through dedicated pipelines samples from the top and bottom of the pipeline near
the manifold shall be drawn at intervals of one hour at the despatching and receiving end, Test ‘A’
(Appendix 2) done and the observations recorded chronologically (Appendix 10).
3.3.9 After receipt, through dedicated pipelines, samples from Top, Upper, Middle, Lower and Bottom
levels (Appendix 2A) of storage tank shall be individually subjected to Test ‘A’ (Appendix 2) and
o
the observations recorded. If the density variation at 15 C is within limits (Clause 3.2.10), the
product may be released.
In case of SKO, Flash Point test shall be carried out as per Clause 3.2.10 and a composite sample
of Kerosene shall be retained for three months and record maintained as per Appendix 12.
Section 3 Receipt
INDUSTRY
Clauses
3.3.10 to 3.5.2
3.3.10 When stock transfer is effected from Other Oil Marketing Company through local dedicated
pipelines such transfers shall commence from valid stock having batch formation test certificate.
Joint samples shall be taken from the nominated tanks (Appendix 2A) and Test ‘A’ to be carried
out and record maintained.
3
The density variation of such stock during transfer shall not be beyond 3.0 kg/m (0.003 gm/ml) at
15°C at any time. Sample shall be drawn and observations recorded as applicable in Clause
3.3.2.
3.3.11 In case of product quality failure, Clause 4.6 and Annexure 1 shall be applicable.
3.4 RECEIPT BY TANK-WAGONS
3.4.1 Ensure that the seals of the tank-wagon are intact.
3.4.2 A bottom sample from White Oil tank-wagons shall be drawn and tested for Test ‘A’ (Appendix 2)
for grade identification. It shall be ensured that the relevant batch formation test report (Appendix
15) shall be obtained for support and batch control log shall be maintained (Appendix 13).
3.4.2.1 For SKO receipts, it shall be ensured that the relevant Flash Point information from the loading
location is available before commencement of discharge. The density of the top sample of the
o
individual tank-wagon shall be checked and compared with the despatch density at 15 C and
recorded. If variation is beyond permissible limits, the product shall be segregated and concerned
department informed.
3.4.3 When taking the dip, presence / absence of water shall be checked.
3.4.4 After T/W receipt, corresponding storage tank Upper, Middle and Lower level samples shall be
individually subjected to Test ‘A’ (Appendix 2) and the observations recorded. If the density
3
variation of UML is more than 3.0 Kg/m (0.003 gm/ml) between any two layers, density shall be
closely monitored at filling point during despatches and record maintained
3.4.4.1 Location receiving Kerosene by Rail / Road shall carry out flash point & density tests on top
sample of the tank after each receipt. Subsequently density & flash point test shall be carried
out in line with Clause 4.1.5 and record shall be maintained. A composite sample from this
kerosene tank shall be retained for a period of one month (Appendix 2A). In the event the
flash point does not meet the specification requirement, concerned department and / or
controlling office shall be intimated immediately for further necessary action.
3.4.5 Record of the observations made after doing the checks in Clauses 3.4.1, 3.4.2, 3.4.2.1 3.4.3 and
3.4.4 above and the corrective action taken shall be maintained.
3.5 UNCONNECTED TANK-WAGONS
3.5.1 On receipt of an unconnected tank-wagon, TMB samples shall be taken and sent to the nearest
laboratory of the Industry for critical tests for identification of the product.
3.5.2 The laboratory will advise the test results to the controlling office and location. The location will
then, depending upon the test result, decant the product if facilities are available for storing it. In
case, facilities are not available for storing it, then they shall await instructions from the controlling
office.
Section 3 Receipt
INDUSTRY
Clauses
3.6 to 3.7.6.6
3.6 RECEIPT BY TANK TRUCKS
3.6.1 Procedure given in Clauses 3.4.1 to 3.4.5 is applicable with the need to check each compartment for
presence / absence of water while taking the dip. After draining sufficient quantity of the product from
the pipeline of each compartment, a sample from each compartment shall be drawn and Test 'A'
3
done. Density variation shall be within 3.0 Kg/m (0.003 gm/ml) of the despatch density. All these
checks are to be recorded (Appendix 4).
3.7 RECEIPT BY BARRELS
3.7.1 The seals on each barrel shall be checked.
3.7.2 Any sweating / leaking barrels shall be identified and action taken to transfer the product into sound
barrels.
3.7.3 Samples on cube root basis shall be drawn. If there are 20 barrels, samples from randomly
selected three barrels shall be taken and subjected to Test ‘C’ (Appendix 2). The result of the
observations and the corrective action taken shall be recorded in a register as per format given in
(Appendix 5).
3.7.4 In case the result is unsatisfactory, individual barrels shall be subjected to Test ‘C’ (Appendix 2).
3.7.5 Barrels shall be kept on wooden planks in a covered godown with proper ventilation. Barrels shall
be stored horizontally with bungs at 3 o'clock - 9 o'clock position.
3.7.6 Receipt of Additives / Dye / Marker from Vendor or Location
3.7.6.1 Receipt of the barrels of Additive / dye / marker consignment at location shall be accepted in
conformity with the supplier test report against tender / agreed technical specification.
3.7.6.2 All level random samples on cube root basis from the barrels shall be drawn and checked for
density. It shall be compared with technical specification / supplier’s batch test report of the
o
additive / dye / marker. Any variation beyond 0.002 gm/ml at 15 C shall be investigated
before acceptance of the consignment.
3.7.6.3 Samples so drawn as per Clause 3.7.6.2 shall be made composite (3 x 1 litre) properly
labelled, jointly signed with representative of the vendor and sealed. One sample will be
retained by location, second sample shall be handed over to the vendor and the third sample
shall be subjected to laboratory test against the technical specification of the additive.
3.7.6.4 Any deviation on observations as per Clauses 3.7.6.2 and 3.7.6.3 shall be dealt as per
tender condition. On conformity with the requirement the retained samples shall be bulked
with the same batch of additive in barrels for use.
3.7.6.5 Onward dispatches to upcountry locations from the certified batch (Clause 3.7.6.3) shall be
accompanied by both the test reports and shall further be subjected to test as per Clause
3.7.6.2. Location shall segregate the batch and use on “first in first out” basis. The barrel
shall be handled in line with the standard laid down practice for handling barrels.
3.7.6.6 Location shall maintain daily stock logbook for additive / dye / markers. It shall be reviewed
along with the stock loss by the location in-charge.
Section 3 Receipt
INDUSTRY
Clauses
3.8. to 3.8.4
3.8 BATCH NUMBER
3.8.1 A Batch Number shall be assigned for each receipt of product through multi-product pipeline /
dedicated pipeline / Ocean tanker / Tank Wagons / Tank Trucks in a location. Batch formation test
(Appendix 15) shall be carried out after each receipt of product through multi-product pipeline and
ocean tanker. In case of the receipt through dedicated pipeline / tank wagon / tank truck batch
formation test is not mandatory.
3.8.2 The batch so established will carry the batch test report of the batch of dispatching location. The
other quality control checks & documentation shall be carried out as per Section 3. Entry shall be
made as per batch control log book (Appendix 13).
3.8.3 For example, the batch number HSD/TW/IOC/TAH/3/2 shall indicate that HSD of IOC received
through Tank Wagon has been stored in Allahabad Terminal tank number 3 as the second batch
after tank cleaning. i.e.,
Product Code / Mode (Ocean Tanker/PL//TW/TL etc.) / Name of Organisation / Code letter of
Location originating the Batch Code letters / Tank Number / Serial Number of the batch established
in that tank since its last cleaning.
3.8.4 After every tank cleaning, the batch number will revert to 1 (One).
SECTION – 4
STORAGE
SUBJECT PAGE
NO.
Facilities (Main) 1
Other Facilities 2
Colour Coding 2,3,4 & 5
Quality Monitoring 6
Disposal of Product used for Grade change 6
over
Product Quality Failures 6
Section 4 Storage
INDUSTRY
Clauses
4.0 to 4.1.5
4.0 STORAGE
4.1 FACILITIES (MAIN)
4.1.1 Above ground tanks with saucer bottom shall have minimum 25 mm. diameter water draw off line
at the lowest portion of the tank.
4.1.2 All white oils tanks may be provided with 100 mesh filter strainer at inlet of the tank and an
appropriately designed coalescer at outlet to ensure the product quality. In case of black oils inlet
may be provided with 60 mesh filter strainer. (Clause 4.2.1)
Sampling facility shall be provided at the top and bottom of the receiving line, before the receiving
tank valve, to draw line samples at locations receiving product by tanker and / or pipeline. The top
and bottom sampling facility shall be available at the pipeline manifold at the jetty / delivery
manifold and / or custody transfer point at refinery / pipeline transfer / receipt locations.
Same line for different generations of fuel of the same grade should be avoided. In case of the
operational constraint, such type of operation shall be carried out in consultation with QC
department. The line content shall be properly displaced and the interface shall be downgraded
into lower generation of the grade and record to be maintained.
4.1.3 Spectacle flanges / liners / hammer blinds or spool pieces of standard size and thickness shall be
provided for attaining positive segregation in the pipelines whenever a common manifold is used.
The spectacle flanges / liners / hammer blinds shall be periodically checked for their soundness
and record maintained.
4.1.4 Storage tanks shall be cleaned once in every five years or more frequently, depending on the
need, like change of product, sludge formation etc. However, with the specific approval of Quality
Control Department, cleaning of the tank may be initially extended for a maximum period of three
years and subsequently by two years under monitoring of sample at the suction and datum plate
level as per monitoring tests (Appendix 2) read with (Clause 4.4.1). Storage tank cleaning data as
per Appendix 8 shall be maintained. Date of tank cleaning and the due date of next cleaning shall
be painted on or near the manhole cover along with the information on the extensions obtained.
For Under Ground tanks, details of tank cleaning shall be displayed on a suitable display board.
An all-level sample after receipt of first parcel in a newly commissioned tank / after Tank cleaning /
after any grade change over shall be sent to the laboratory for batch formation test (Appendix 15).
The product from the tank shall be released only after the product meets specification requirement
in respect of recommended parameters. Copper corrosion test to be carried out on a bottom
sample of LSHF HSD storage tanks after cleaning.
4.1.5 When there is no fresh receipt into a Kerosene tank for 7 days, a top sample shall be drawn and
tested for Density and Flash Point Test. This shall be continued subsequently on every 7 days
basis till fresh receipt. If the flash point is lower than the specification requirements / found lower
than the previous observed flash point, despatches from this tank shall be suspended and the
concerned department to be informed immediately. Despatches from this tank shall be resumed
only after necessary instructions are received from the concerned department.
In case of operational requirement if inter tank transfer or acceptance of pipeline content is

necessary, SKO shall be released based on the flash point and density test of receipt tank. The
observations shall be recorded.
Section 4 Storage
INDUSTRY
Clauses
4.1.6 to 4.3.2
4.1.6 FO / LDO shall be circulated within the tanks fortnightly for at least two hours, when there is no
fresh receipt into the tanks during this period. At the Locations where MS / HSD or any interface is
being received through multi-product pipeline, it is to be ensured that the product in the tank is
made homogeneous by providing adequate facility. Such operations shall be recorded in a register.
4.1.7 If for operational constraints, water bottom is maintained in the tank, Test ‘E’ (Appendix 2) shall be
carried out on the water sample on fortnightly basis. In case the test indicates presence of
sulphide, water shall be replaced. The record shall be maintained.
4.2 OTHER FACILITIES

4.2.1 Strainers : All box strainers / line strainers shall be opened once in three months and internally
cleaned. The date on which the strainer had been last cleaned shall be painted on the body of the
strainer and record of cleaning shall be maintained.
4.2.2 Hoses : Hoses when not in use shall be properly stored, with their ends blanked. Hoses on black
oil shall be earmarked and shall not be used for white oils.
4.3 COLOUR CODING

4.3.1 Pipelines shall be colour coded to indicate the product that is being carried. Colour coding for all
products shall have band(s) of 100 mm on each side with a gap of 300 mm in between. The band
shall be painted near both sides of the valves and thereafter every 20 meter length of Pipeline.
Aluminium paint shall be applied on white oil lines and black oil lines shall be painted black. The
product carried shall be written in a gap of 300 mm in white letters for black oils and black letters
for white oils in the direction of flow. The size of letters shall be half the diameter of the pipelines.
Colour coding chart is shown under Clause 4.3.3.
The width of the arrow shall be one third of the diameter of pipeline and 300mm long arrow
(Clause 4.3.3) shall be painted after each band on the pipeline with respective colour code in the
direction of flow. A Brilliant green colour circle will be added at the tail portion of arrow for Bharat
Stage-IV Grade of products.
In case of any change in use of pipeline w.r.t product, relevant colour coding shall be changed
immediately.
4.3.2 The recommended colour coding for bands shall be: -

Product Colour of Colour of bands (total width 100mm) Isc
gap no.**
MS BS II-93 Aluminium Signal red 537
MS BS III-95 Aluminium A pair of brilliant green* rings either side with signal red ring in the centre 537
A pair of brilliant green* rings either side with signal red ring in the centre and
MS BS IV-95 Aluminium 537
one brilliant green* circle at the tail of arrow
MS BS II -88 Aluminium Dark orange 591
MS BS III-91 Aluminium A pair of brilliant green* rings either side with dark orange ring in the centre 591
A pair of brilliant green* rings either side with dark orange ring in the centre
MS BS IV-91 Aluminium 591
and one brilliant green* circle at the tail of arrow
Ethanol Aluminium Purple 796
HSD BS II Aluminium Oxford blue 105
HSD BS III A pair of brilliant green* rings either side with oxford blue ring in the centre
A pair of brilliant green* rings either side with oxford blue ring in the centre
HSD BS IV Aluminium 105
and one brilliant green* circle at the tail of arrow
SKO Aluminium Golden yellow 356
LSHF HSD,
Aluminium Oxford blue 105
HF HSD, ELS HSD
FO, LDO Black Aluminium ---
Naphtha LAN & HAN Aluminium Dark brown 412
** Refer - Indian Standard Colour No. of IS 5:2004

* IS Colour Code No. for Brilliant Green is 221 as per IS 5:2004.
Section 4 Storage
INDUSTRY
Clauses
4.3.3 to 4.5.1
4.3.3 TYPICAL COLOUR CODING CHART

100 100
mm mm
Colour Band
Colour Band
D/3
D/2 NAME OF PRODUCT
300
mm
300
mm (All dimensions in mm)
The locations required to camouflage product pipelines, shall camouflage product pipelines
accordingly and set of colour bands shall be as per Clause 4.3 of the manual.
Colour coding Chart for individual grades of MS /HSD are enclosed as under
MS Bharat Stage II
100 mm
45 -50 mm thick and
300 mm 300 mm long
MS BS II - 93
MS BSII - 88
Section 4 Storage
INDUSTRY
Clauses
4.3.3 to 4.5.1
MS Bharat Stage III
100 mm
45 -50 mm thick and
300 mm 300 mm long
MS BS III - 95
10 mm 5 mm
bands 50 mm gap
centre band
MS Bharat Stage III

100 mm
45 -50 mm thick and
300 mm 300 mm long
MS BS III - 91
10 mm 5 mm
50 mm gap
bands
centre band
MS Bharat Stage IV
100 mm 2
/3 D 45 - 50 mm thick and
300 mm 300 mm long
MS BS IV - 95 BS IV
10 mm 5 mm
50 mm gap
bands centre band
MS Bharat Stage IV
100 mm 2
/3 D 45 - 50 mm thick and
300 mm 300 mm long
MS BS IV - 91 BS IV
10 mm 5 mm
bands 50 mm gap
centre band
Section 4 Storage
INDUSTRY
Clauses
4.3.3 to 4.5.1
HSD Bharat Stage II

100 mm
45 -50 mm thick and
300 mm 300 mm long
HSD/ HF/
LSHFHSD HSD BSII
HSD Bharat Stage III

100 mm
45 -50 mm thick and
300 mm 300 mm long
HSD BS III
10 mm 5 mm
50 mm centre gap
bands
band
HSD Bharat Stage

100 mm
IV / D
2
3 45 -50 mm thick and
300 mm 300 mm long
HSD BS IV
BSIV
10 mm 5 mm
50 mm gap
bands centre band
Section 4 Storage
INDUSTRY
Clauses
4.3.3 to 4.5.1
4.4 QUALITY MONITORING
4.4.1 At location where batch formation test is not specified, a composite sample from the stock of each
product tank shall be subjected to monthly monitoring tests. The locations while sending the
samples shall indicate density at 15°C for all products and also flash point for SKO tank-wise. MS
all grades shall be tested for Test ‘D’, Naphtha for Test ‘F’, SKO for Test ‘G’, HSD all grades and
LDO for Test ‘H’ and FO for Test ‘I’ (Appendix 2). Copper strip corrosion test shall be carried out
fortnightly on a bottom sample from LSHF HSD tanks.
In a location carrying out batch formation test, if there is no fresh receipt in a particular storage tank
for 30 days, sample from such tank shall be sent for monthly monitoring tests and separate records
maintained.
A corresponding set of the above samples shall be retained till receipt of the test report and record
maintained. The monthly tank monitoring test reports shall be obtained within 30 days from the
date of sampling / despatching and retained month-wise.
4.4.2 When no fresh product is received for three months into a tank, Upper Middle & Lower composite
sample from the vertical tank / an all-level sample from the horizontal tank shall be sent for batch
formation tests (Appendix 15). Inter tank transfer to avoid this is not permitted.
4.4.3 Supplies can be made from the tank under monitoring.
4.5 DISPOSAL OF PRODUCT USED FOR GRADE CHANGE OVER
4.5.1 The "On specification" product used for grade washing of tank-wagons or tank trucks shall be
disposed off in line with Appendix 16 and record maintained.
4.6 PRODUCT QUALITY FAILURES
4.6.1 In case any stock fails to meet the specification during monitoring or otherwise, the stocks shall
be frozen and the concerned departments suitably intimated immediately. Failure shall be
investigated immediately as per the procedure laid down in the Industry Manual on Acceptance
of Products by Marketing Companies as well as directionally in line with Annexure 1. Sampling &
testing as part of the investigation shall be done jointly by investigating team.
4.6.2 Corrective action to salvage the product shall be initiated by the concerned department in
consultation with Quality Control Department and appropriate instructions issued. The record of
product salvaged and corrective action shall be chronologically recorded.
4.6.3 Under no circumstance shall a location on their own attempt to correct the product by mixing in
storage tank, ocean tankers, tank trucks, etc for releasing the stocks.
4.6.4 Any suspected quality failure during receipt, storage and despatches has to be investigated in
detail as per Annexure 1.
4.6.5 The record of the Interface if segregated in an isolated tank and its disposal shall be maintained.
SECTION – 5
DESPATCH
SUBJECT PAGE
NO.
Ocean tanker loading and 1
despatch
Pipeline despatches 2
Tank-Wagon despatches 2
Tank-Truck despatches 3
Barrels despatches 3
Retention of samples 4
Section 5 Despatch
INDUSTRY
Clauses
5.0 to 5.1.8
5.0 DESPATCH
Tank(s) nominated for despatch shall as far as possible, be free of water. If for operational reasons,
water bottom is being maintained, adequate care shall be exercised to ensure that this water does not
enter the delivery stream. UML composite samples from individual tanks, nominated for despatching the
product, shall be taken, labelled, sealed and retained (Appendix 2A). Ensure that bottom of the
receiving tank is free from water & observation is to be recorded.
5.1 OCEAN TANKER LOADING AND DESPATCH

5.1.1 The tanker on black oil service shall not be used on white oil service, as far as possible. Product
doped with marker for the purpose of checking the adulteration and SKO doped with Blue dye shall
not be transported through tanker.
5.1.2 The product previously carried in the tanker tanks shall be known to decide the type of cleaning.
Looking into the history of the earlier voyages, record the grades of the products carried by the
tanker in previous three voyages
5.1.3 Tanker tanks, depending on the product previously carried, and the proposed product to be loaded,
shall be cleaned as indicated in Appendix 6. Similarly the connecting pipelines and pumps are
also to be cleaned & flushed out.
5.1.4 A certificate as given in Appendix 7 shall be obtained from the Master / Surveyor, confirming that
the nominated tanks are clean, dry and fit to carry the product.
5.1.5 Product in the shore tank earmarked for loading shall have valid test report. 4x2 Litres of UML
composite samples shall be drawn and retained under the custody of all concerned (Appendix
2A).
5.1.6 Pipeline content samples are to be monitored from both the end for its suitability for discharge of
the product. In case the product lying in the pipeline is dormant for a month or more, samples such
drawn shall be subjected to monthly monitoring tests as per Clause 4.4.1 (Appendix 2)
For the first half an hour of product pumping, running samples from top and bottom of the pipeline
shall be taken from shore end every ten minutes (at 00-10-20-30 Minutes) and Test ‘A’ (Appendix
2) done and recorded.
From the jetty end / ship's manifold, running samples from top and bottom of the pipeline shall be
tested for Test ‘A’ (Appendix 2) every 10 minutes for half an hour after the line content has been
3
displaced. If this test is unsatisfactory [the variation in density is beyond + 3.0 kg/m (0.003 gm/ml)
o 3 o
at 15 C of the highest and -3.0 kg/m (0.003 gm/ml) at 15 C of the lowest density of the shore
tank], the pumping shall be stopped. The pumping shall be resumed only after the reason for this
has been established and necessary corrective action taken. These checks shall be
chronologically recorded in the shore end and jetty end tanker logbooks (Appendix 9). Test ‘A’
(Appendix 2) shall be done every hour and chronologically recorded thereafter (Appendix 9).
Joint samples 2 litres each shall be drawn at the commencement, middle and end of the pumping,
sealed and retained (Appendix 2A).
5.1.7 On completion of loading, 4 sets of composite sample of tanker tanks (Appendix 2A) shall be
taken, 2 sets to be handed over to the master (one for the personal custody of the master and the
second set for handing over at the disport), one set to be retained at the loading location till
satisfactory completion of discharge and one set to be sent to the lab at the loading location for
batch formation test (Appendix 15). Disport shall be advised test results by quickest mode of
communication. Tanker may be allowed to sail and need not wait for test report.
5.1.8 Clause 4.6 shall be applicable in case of product failure.
Section 5 Despatch
INDUSTRY
Clauses
5.2 to 5.3.7
5.2 PIPELINE DESPATCHES

5.2.1 The tank nominated for transferring the product shall have a valid test report.
5.2.2 The Clauses 3.3.1 to 3.3.5, 3.3.7, 3.3.8 and 3.3.10 are applicable while transferring the product
through a pipeline (Appendix 2A). Product doped with marker for the purpose of checking the
adulteration and SKO doped with Blue dye shall not be transported through Dedicated / Multi product
pipeline.
5.3 TANK-WAGON DESPATCHES
5.3.1 The selection of a tank-wagon suitable for loading is important. The procedure for changeover of
grade of tank-wagon depending upon the product that it previously carried and the nominated
product is as per Appendix 16. Open the bottom valves completely and ensure from the manholes
that tank wagon is completely dry. Record the same in the log book. The black oil tank wagon shall
not be used for loading white oil product. While change over of black oil grade of tank wagon, ensure
that tank wagons are empty and no sludge is left over at the bottom. Product / SKO doped with
marker for the purpose of checking the adulteration shall not be transported through tank wagon.
5.3.2 Care shall be taken to ensure that the fittings of a tank-wagon are in serviceable condition and that
the tank-wagon is completely empty before loading.
5.3.3 A sample, product wise (only white oil products), shall be drawn from the tank-wagon filling line
before commencement of loading in each shift and whenever there is a switchover of tank and
subjected to Test ‘A’ (Appendix 2). The observation shall be logged as per Appendix 4 and
samples to be retained as per Appendix 2A.
Whenever there is a switch over of tanks, care must be exercised to ensure that the entire quantity of
the previous product in the pipeline has been displaced.
Same line for different generations of fuel of the same grade should be avoided. In case of the
operation constraint, such type of operation shall be carried out in consultation with QC department
and the line content shall be properly displaced and the interface shall be downgraded into lower
generation of the grade and record to be maintained.
For automated / semi-automated locations, the sample shall be drawn from the delivery line at a
point closer to tank wagon filling gantry after displacement of previous product in the line.
5.3.4 After filling of the tank-wagon, presence of water shall be checked while taking the dip. If presence of
water is observed, the water shall be drained out before sealing. A sample shall be drawn and tested
for colour visual for grade identification. If results are satisfactory, the tank-wagon shall be sealed
and despatched. All the observations shall be logged as per Appendix 4.
5.3.5 In case of SKO despatch, the density shall be checked for individual tank wagons after loading and
to be recorded in Appendix 4.
5.3.6 Flash point of the SKO of the despatch tanks and density at 15°C of the SKO of the individual tank
wagons shall be documented and intimated to receiving locations.
5.3.7 In addition to the above, batch formation test report of the said product shall be sent to respective
receiving locations and record maintained.
Section 5 Despatch
INDUSTRY
Clauses
5.4 to 5.5.4
5.4 TANK TRUCK DESPATCHES:

5.4.1 Tank truck shall as far as possible be on one grade of product. However, any change of grade, shall
be done only after following procedure given at Appendix 16. The tank truck shall be cleaned and
calibrated once in a year and record maintained (Appendix 8).
5.4.2 Mixed loading shall not be done in a tank truck having common manifold. Mixed load of different
generations of the same grade should be avoided.
5.4.3 A sample, product wise (only white oil products), shall be drawn from the tank truck filling line before
commencement of loading in each shift and whenever there is a switchover of tank as well as during
every two hours of the tank truck filling operation, subjected to Test ‘A’ (Appendix 2). The
observation shall be logged as per Appendix 4 and samples to be retained as per Appendix 2A.
o
The density at 15 C shall be recorded in the challan / delivery documents.
For automated / semi-automated locations the sample shall be drawn from the delivery line at a point
closer to tank truck filling bay after displacement of previous product in the line. After filling of the
tank-truck, presence of water shall be checked in each compartment while taking the dip. Any
presence of water observed shall be reported to location in-charge and investigated before taking
corrective action. A sample shall be drawn from each compartment and tested for colour visual for
grade identification. If results are satisfactory, the tank-truck shall be sealed and despatched. All the
observations shall be logged as per Appendix 4.
5.4.4 Whenever there is a switch over of tanks, care must be exercised, to ensure that the entire quantity
of the previous product in the pipeline has been displaced. Sampling shall be done immediately after
ensuring that line content has been displaced and Clause 5.4.3 shall be followed.
Same line for different generations of fuel of the same grade should not be used. In case of
operational constraint such type of operation shall be carried out after prior approval from the head of
the Regional / Zonal QC and the line content shall be downgraded into the lower generation of the
grade.
5.4.5 The quantity of samples drawn as against Clause 5.4.3 shall be as follows:-
1) MS - 4 x 1 litre
2) MS - 4 x 1 litre after change over of tank
3) HSD - 2 x 1 litre each
4) HSD - 2 x 1 litre after change over of tank
5) SKO - 1 x 1 litre each
6) SKO - 1 x 1 litre after change over of tank
5.5 BARREL DESPATCHES
5.5.1 Clean, grade flushed and leak free barrels shall be used for filling the product. The bungs shall have
washer so that when fully tight even sweating is eliminated.
5.5.2 After all the barrels have been filled; samples on cube root basis shall be drawn and subjected to
Test ‘C’ (Appendix 2). The observations and corrective action shall be recorded in the filling register
as per format given in Appendix 5.
5.5.3 The grade of product, Batch no., date of filling and the serial no. of the barrel shall be painted on the
top of the barrel. The barrel shall then be sealed.
5.5.4 If the barrels are to be stored before despatch, they shall be stored as given in Clause 3.7.5.
Section 5 Despatch
INDUSTRY
Clauses
5.6 to 5.6.5
5.6 RETENTION OF SAMPLES
5.6.1 MS, SKO & HSD samples shall be collected from the tank truck filling and tank wagon filling line
under Clauses 5.3.3 & 5.4.3 in the morning at the commencement of operations, changeover of the
shift and also whenever there is a switch over of tanks. Care must be exercised while sampling for
tank switchover, to ensure that the entire quantity of the previous product in the pipeline has been
displaced.
5.6.2 These MS, SKO & HSD samples shall be retained for a period of 30 days.
5.6.3 Samples shall be collected in Aluminium containers of 1 Litre capacity, closed, sealed and labelled
with the details as per Appendix 11 for tank wagon filling point samples and Appendix 11A for tank
truck filling point samples. Such Aluminium sample containers shall preferably be kept in wooden
box, properly sealed and labelled.
5.6.4 Samples shall be retained date-wise for a period of 30 days at a safe place in the location in a
suitably fabricated rack to hold the sample containers and record maintained (Appendix 12).
5.6.5 At all hospitality locations the assisting company shall make available TLF / TWF retention samples
or corresponding test reports to assisted company as and when required.
SECTION –6
ADDITIONAL
CONTROLS FOR
HIGHLY QUALITY
SENSITIVE
PRODUCTS
SUBJECT PAGE NO.
Naphtha 1
Batch Number 1
Use of Tank-Wagons 1
Use of Tankers 2
Low Sulphur High Flash HSD 2
Additional Controls for Highly
Section 6 Quality Sensitive Products
INDUSTRY
QUALITY CONTROL MANUAL Clauses
Page No. 1 of 2
6.0 to 6.1.4
6.0 ADDITIONAL CONTROLS FOR HIGHLY QUALITY SENSITIVE PRODUCTS
6.1 NAPHTHA
6.1.1 Naphtha is used mainly as a fertiliser feed stock and is a highly quality sensitive product. Even
contamination in traces with other products is likely to lead to process problems in utilisation as a
feedstock. Therefore, following special attention right from product receipt from refinery / import till
delivery to the customer(s) shall be taken.
6.1.2 Batch Numbers

Naphtha receipt shall be assigned batch number for identification. All subsequent reports and
checks shall refer to the product by the batch number that will trace the entire history of control
exercised on the subject batch.
6.1.3 The batch numbering system shall be as follows:
First Product code - NAP

Second Mode of receipt – OT or TL or TW or PL
(Ocean Tanker, Tank Lorry, Tank Wagon or Pipeline)
Third Name of the Organisation - IOC/HPC/BPC etc as applicable
Fourth Code letter of Refinery or Terminal forming the batch (Appendix 14)
Fifth Tank number in which the product is stored
Sixth Serial Number of the batch established in the tank since its last cleaning.
This shall revert to No.1 after every tank cleaning.
Example Batch no. NAP/TW/IOC/TKD/4/3 indicates that Naphtha received through
TW in Indian Oil Corporation in tank No. 4 at Kandla Terminal is the third batch
established in the tank since its last cleaning.
Each new cargo receipt by ocean tanker or multi-product pipeline or tank-wagons shall be assigned a
new batch number on the basis of the batch formation test report as per Appendix 15.
6.1.4 Whenever tank-to-tank transfer of two approved batches of the same grade takes place, the batch
number of the product in the receiving tank shall be changed. A Batch Control Logbook as per
Appendix 13 shall be maintained in the location. This Batch Control Logbook shall be maintained
tank-wise. In this Batch Control Logbook the name of the originating refinery or vessel from which
the product is received shall be indicated in Column No.1, in Column No. 2 the date of receipt shall
be given, in Column Nos. 3 & 4 the batch number and test report number respectively of the
originating refinery or the vessel which has brought the product shall be indicated and in Column
Nos. 5 & 6 the batch number established by the location and test report number shall be indicated.
Use of Tank-wagons
Tank-wagon, which has previously carried Naphtha, shall be preferred. The procedure given in
Appendix 16 shall be followed, for loading Naphtha into tank-wagons and tank trucks.
Additional Controls for Highly
INDUSTRY Section 6 Quality Sensitive Products
QUALITY CONTROL MANUAL Clauses Page No. 2 of 2
6.1.4 to 6.2.4
Use of Tankers
Tanker tank cleaning key shall be followed (Appendix 6) for loading Naphtha. The Naphtha in the
shore tank, nominated for loading a tanker, shall have a valid test report. After loading one-meter
product in a tanker tank samples shall be drawn and tested for Test ‘F’ (Appendix 2) while pumping
need not be stopped. If the results are unsatisfactory the pumping shall be stopped and controlling
office informed for further advice.
The clauses in Section 5 in regard to loading of ocean tankers shall be followed.
6.2 LOW SULPHUR HIGH FLASH HSD
6.2.1 LSHF HSD is used in the High Speed Coast Guard Boats and other sensitive Marine Vessels and
therefore, extra precaution in quality maintenance is essential. Tanks storing LSHF HSD have to be
drained daily to remove any water present. Copper corrosion test on a bottom sample of the product
has to be carried out on a fortnightly basis. In case a water bottom is being maintained in the tank for
operational reasons, a sample from a height of 15 cms from the top of the water level shall be tested
for Copper corrosion test.
6.2.2 If for operational convenience, a water bottom is being maintained, Sulphide test (Test E) shall be
done on the bottom water sample on a fortnightly basis (Appendix 2).
6.2.3 In case the test indicates presence of Sulphide, water shall be replaced.
6.2.4 All observations on samples drawn as per the Clauses 6.2.1 & 6.2.2 and operation as per Clause
6.2.3 shall be documented.
SECTION – 7
SAMPLING
SUBJECT PAGE
NO.
Purpose 1
Sampling Aids 1
Sample Container 1
Types of Samples 1&2
Sampling Procedure 3
Retention of Sample 3
Sample Label 3
INDUSTRY Section 7 Sampling
7.0 to 7.4.4
7.0 SAMPLING
7.1 PURPOSE
7.1.1 Sampling is a very important aid to Quality Control. Samples are drawn for the purpose of
ascertaining the conformity of the stock to the relevant specifications.
7.1.2 Various methods for obtaining different types of samples have been stipulated in IS-1447 (Methods
of sampling of petroleum and its products).
7.2 SAMPLING AIDS
7.2.1 Weighted sampling Cage, Can, Sampling thief, Sampling facility, etc. are the aids / devices to enable
proper sampling.
7.3 SAMPLE CONTAINER
7.3.1 Stainless steel / aluminium / glass containers of one litre capacity may be used for all white oils. For
the purpose of air freighting, it is necessary to use aluminium containers meeting IS 733:1986 (3rd
revision) / IS 737:1986 (3rd revision) or its latest version for 'Aluminium' alloy specifications, with
an approved, lined, wooden box to ensure that the sample reaches safely.
Glass container may be used, under specified conditions, as required by specific test, with new cork
(the cork is to be used only once), or good quality metal screw caps.
For black oils, any clean metal container may be used. However, container made of aluminium is
preferable.
7.3.2 Sealing wax and paraffin wax shall not be used for sealing the sample containers.
7.4 TYPES OF SAMPLES
7.4.1 The prescribed methods for obtaining an average / representative sample for purpose of tests or
examinations have been spelt out in IS 1447 (Part 1): 2000.
7.4.2 All Level Sample

A sample obtained by submerging a closed sampler to a point as near as possible to the draw off
level, then opening the sampler and raising it at a uniform rate such that it is nearly, but not quite full
as it emerges from the liquid.
7.4.3 Top Sample

Sample drawn not more than 15 cms below the top surface of the product in a tank / sample
collected from the sampling facility at the top of a pipeline.
7.4.4 Upper Sample

th
An upper sample is one taken at a level of 1/6 of the depth of product below the top surface in a
tank.
7.4.5 to 7.4.9
7.4.5 Middle Sample

Sample taken at a level of ½ the depth of product below the top surface in tank.
7.4.6 Lower Sample

th
Sample taken at a level of 5/6 the depth of product below the top surface in a tank.
7.4.7 Composite Sample

For a vertical tank, the composite sample shall be a mixture of an equal quantity of
- Upper, middle and lower samples OR Top, middle, bottom samples (as the case may be)
for product depth above 4 meters
- Upper and lower samples - for product depth between 2 meters to 4 meters
- Middle sample - for product depth below 2 meters
For a horizontal tank, composite sample shall be an all-level sample.
For tanker tanks composite sample, an all-level sample from each tanker tank shall be drawn and
mixed in amounts proportional to the quantity of the product, in each of the tank sampled.
7.4.8 Bottom sample

Sample taken with the aid of sampling thief from the lowest part of the tank / sample collected from
sampling facility at the bottom of the pipeline if not otherwise specified. This sample is usually
taken to check the presence of any extraneous matter such as water, sediments etc.
In case of presence of water in the tank, the bottom sample of product is to be drawn from a height
of 15 cms above the level of water present in the tank for quality check of the product.
7.4.9 Drain sample
A drain sample is one taken from the drain cock or valve.

7.5 to 7.7
7.5 SAMPLING PROCEDURE

Observance of correct sampling procedure is of utmost importance since the quality of the product
stock is very much dependent on the test results of the representative sample. Incorrect sampling
procedure could therefore, result in costly repercussions, like down-grading, non-availability of
product, loss of customers' confidence and unnecessary worry all around. The following
precautions shall be sincerely followed when sampling:
7.5.1 The sampling bottle and sample containers shall always be kept clean.
7.5.2 Before use, they shall be rinsed with the product under sampling.
7.5.3 Only the type of sample required for the relevant specification to be tested, shall be taken.
7.5.4 The sample quantity collected shall be sufficient for carrying out the relevant tests.
7.5.5 Sample shall be taken preferably during the cooler part of the day and under shade.
7.5.6 The sample container shall be filled maximum 95% of the container capacity, properly closed and it
shall be ensured that there are no leaks.
7.5.7 Sample details shall be entered in the form (Appendix 11 / Appendix 11A) as applicable and fixed
to the container.
7.5.8 An officer well conversant with the procedures shall personally supervise sampling and filling of the
sample container.
7.5.9 In case of specific requirement, the sample container may be resealed / relabelled / codified and
proper record is to be maintained. A separate guideline is to be made in this regard, by concerned
departments.
7.6 RETENTION OF SAMPLES

7.6.1 It becomes necessary to retain counter samples for a specific period for reference purpose.
7.6.2 Sample(s) and documents are to be retained only at specific stages that are mentioned in
Appendix 2A and in case of failure is noticed.
7.6.3 The counter samples meant for retention shall be properly sealed and identified so that there is no
doubt about the authenticity of the sample at a later stage. All the relevant details of the sample
shall be mentioned in the sample label and attached to the container.
7.6.4 The retention samples shall be stored in the location premises and a proper record shall be kept.
7.6.5 The retention period shall be strictly adhered to.
7.6.6 Details of samples retained shall be recorded as per Appendix 12.
7.7 SAMPLE LABEL

Formats for labelling samples is as per Appendix 11 / Appendix 11 A. Whenever joint sampling is
being carried out, the sample label shall be signed jointly. This activity is normally carried out at the
time of transfer of custody of consignment viz among refineries / pipelines / tanker / marketing /
OMCs etc. as the case may be.
SEALING OF SAMPLE CONTAINER

Unique random numbered tamper-proof plastic seals, sealing wire, pliers are to be used for sealing
of sample containers under Clauses 7.5.9 & 7.6.3 as well as in case of joint sample under Clause
7.7. Proper record is to be maintained about the inventory and issuance of seals.
SECTION – 8
LABORATORY
SUPPORT
SUBJECT PAGE No.

Purpose 1
Field Laboratories 1, 2 & 3
INDUSTRY Section 8 Laboratory Support
8.0 to 8.2.1
8.0 LABORATORY SUPPORT
8.1 PURPOSE
8.1.1 Quality Control Laboratories are conveniently located at the field level for tests to be carried out on
various types of samples as required. These laboratories shall be manned by qualified Laboratory
Officers who are familiar with standard procedures of testing of petroleum products. The laboratories
shall be properly equipped with standard apparatus in line with the relevant specifications.
Laboratory shall issue suitable laboratory reports for samples tested.
8.1.2 Test Certificates issued by these Refineries/ Marketing Laboratories will only be acceptable for the
purpose of this manual.
8.2 Field Laboratories
8.2.1 Refinery Laboratories
East West North South Total

A): IOC
Barauni Koyali Mathura
Guwahati Panipat
Haldia
Digboi
04 01 02 00 07
B): BPC
Mumbai
00 01 00 00 01
C): HPC
Mumbai Visakh
00 01 00 01 02
D) Other
Bongaigaon RPL, Jamnagar Cochin
Numaligarh ONGC, CPCL
Ankleshwar
ONGC, Hazira MRPL
ONGC, Uran Narimanam
Essar, Vadinar
02 05 00 04 11
Total
06 08 02 05 21
8.2.2 to 8.2.2
8.2.2 Marketing Laboratories: The Field Laboratories of the Marketing Division are located at the
following locations:
East West North South Total

A): IOC
Budge Budge Sewree Agra Bangalore
Gouripur Kandla Allahabad Irumpanam
Haldia Nishatpura Ambala Korukkupet
Paradeep Sabarmati Bhatinda Mangalore
Patna Vasco Bijwasan Tuticorin
Port Blair Nagpur Jaipur TOP Vizag
Rajbandh Hazira Jallander Sanathnagar
Siliguri Bareja Kanpur Nagapattinam
Mourigram Mughalsarai Kondapalli
Barauni Panipat Trichy
Rewari Madurai
Salawas Sankari
Roorkee TOP
Sangrur
Shakurbasti
Chitaurgarh TOP
Amousi
Manesar, (Lube)
Mathura
Partapur
10 08 20 12 50
B): BPC:
Budge Budge Kandla Mathura Tondiarpet
Patna Panewadi Mughalsarai Vizag
Haldia Sewree Sanganer Irumpanam, Kochi
(Jaipur)
Paradeep Nagpur Jallandhar Devangonthi (Bangalore)
Siliguri (NRL) Indore Bijwasan Baikampady (Mangalore)
Loni (Lube) Cherlapalli (Hyderabad)
Irugur (Coimbatore)
Karur
05 05 06 08 24
8.2.2 to 8.4
C): HPC
Budge Budge Pune (Loni) Shakurbasti Devangunthi
Paradeep Mumbai(Mazagaon) Irumpanam, Kochi
Ramnagar Vasco Ghatkesar
Haldia Vashi Mangalore
Kandla Chennai (Tondiarpet)
Sewri, Mumbai Vijaywada
Silvassa Vizag
Hasan
Rajamundry
Suryapet
04 07 01 10 22
D) RPL
Haldia Bhopal Rewari Chennai
Hazira Kanpur
01 02 02 01 6
8.3 The list of the laboratories shall be updated as and when required by Regulatory Authorities based
on the self-certification of the concerned laboratories about having the required standard testing
equipment as per BIS / IP/ ASTM test methods and adequately qualified / trained manpower.
8.4 The lab In-charge shall be adequately qualified / trained Officer.

ANNEXURE – 1
PRODUCT QUALITY
FAILURE
INVESTIGATION
PAGE
SUBJECT
NO.
Introduction 1
Investigation Team 1
Tanker Operations
1
(Failure in Pre-discharge Test)
Tanker Operations (Failure after Receipt) 1
Pipe Line Operations (Failure after
2
Receipt)
Tank-Wagon/Tank-Truck Operations (In
2
case of SKO Failure)
Recommendation on disposal of off
2
Specification Products
Disposal of off-spec MS/ HSD at Retail
2
Outlets
Product Quality failure
INDUSTRY Annexure 1 Investigation
1.1 to 1.4.6
1.1 INTRODUCTION: Reference Clauses 3.2.5.1, 3.3.11 and 4.6 of IQCM and Section 6 & 7 of
“Industry Manual on Acceptance of Product by Marketing Companies and Related Issues”, any
suspected quality failure during receipt, storage or despatch shall be investigated in detail.
1.2 INVESTIGATION TEAM :The investigation shall be conducted by a team consisting of the following:-
a) Tanker Failures: Representatives from Operations and QC Dept. of the concerned Oil
Companies, Surveyors and Tanker Owner.
b) Pipeline Failures: Representatives from Operations, QC Dept. of Concerned Oil

Companies, Refinery & Pipelines.
c) Tank Wagon / Tank Truck Failures: Representatives from Operations and QC Dept. of
concerned oil Companies.
d) Failures during Storage: Representatives from Operations and QC Dept. of concerned oil
Companies.
1.2.1 The investigating team, as part of the investigation, shall collect / draw all relevant samples
as detailed below and get them tested at the Laboratory in their presence. Team shall also
collect the load-port / loading location test reports for the product used for loading. The test
report for tanker tanks after loading shall also be collected in case of tanker failures.
1.2.2 The tests shall be conducted in an approved / mutually agreed Laboratory.
1.3 TANKER OPERATIONS (FAILURE IN PRE-DISCHARGE TESTS)
1.3.1 Load-port samples of individual nominated shore tanks and load-port samples from tanker
tanks shall be collected (Appendix 2A).
1.3.2 Retention samples drawn from jetty end manifold and ship’s manifold during loading of the
tanker shall be collected.
1.4 TANKER OPERATIONS (FAILURE AFTER RECEIPT)
1.4.1 Samples as in Clause 1.3 above shall be collected.
1.4.2 The retention samples from the nominated tanks drawn before receipt of the product
(Appendix 2A) shall be collected.
1.4.3 The retention samples drawn for pre-discharge tests (Appendix 2A) shall be collected
1.4.4 All level samples from the individual tanker tanks drawn in case of quality failure noticed
during discharge.
1.4.5 Retention samples drawn from pipeline manifolds at shore / jetty end drawn during tanker
receipt (Appendix 2A) shall be collected.
1.4.6 Top, middle and bottom samples from the suspected contaminated stock received in the tank
shall be drawn.
Product Quality failure
INDUSTRY Annexure 1 Investigation
1.5 to 1.8
1.5 PIPELINE OPERATIONS (FAILURE AFTER RECEIPT)
1.5.1 Retention samples drawn from despatch storage tanks shall be collected (Appendix 2A).
1.5.2 Retention samples drawn from the manifolds at despatching end shall be collected
(Appendix 2A).
1.5.3 Retention samples drawn from receiving end manifolds shall be collected (Appendix 2A).
1.5.4 Retention samples drawn from the receiving tanks before receipt of the product shall be
collected (Appendix 2A).
1.5.5 Top, upper, middle, lower, bottom samples, as per the requirement, from the suspected
stock shall be drawn.
1.6 TANK WAGON / TANK TRUCK OPERATIONS
1.6.1 Retention samples from loading location Tank-Wagon / Tank Truck filling point for the date of
loading. (Appendix 2A) shall be collected.
1.6.2 All level sample from the suspected stock in tank wagon / tank truck shall be drawn.
1.6.3 The retention sample of the despatch Tank(s) shall be collected (Appendix 2A).
1.6.4 In case of Tank Truck, the sample from the individual compartments shall be drawn.
1.7 The investigation team shall recommend the disposal of the product and the disposal to be done only
after approval of the competent authority.
1.8 Disposal of off-spec MS / HSD at Retail Outlets:

As per the directive from Deputy Secretary to Govt. of India. MOP&NG [Ref. No. P-21027/29/2001-
Dist.dated 21st December 2001, MS and HSD found off-spec at Retail Outlets would be sent to the
nearest Refinery location for re-processing.
APPENDIX – 1
SPECIFICATIONS
SUBJECT PAGE NO.

Naphtha 1
Motor Gasoline 2&3
Motor Gasoline - E10 4
SKO 5
Automotive Diesel 6&7
Light Diesel Oil 8
Fuel Oil 9
INDUSTRY Appendix 1 Specifications
QUALITY CONTROL MANUAL Naphtha Page No. 1 of 9
TYPICAL SPECIFICATION FOR NAPHTHA
Sl. No. Characteristic General Test Method

Requirement**
1 Appearance Clear & Bright Visual
2 Colour Visual Colourless Visual
o
3 Density @ 15 C, g/ml Report P: 16
4 Distillation: P: 18
o
a) Initial Boiling Point C Report
o
b) 50% Recovered @ C 130 Max.
o
c) Final Boiling Point, C 180 Max.
o
5 Reid Vapour Pressure (RVP) at 37.8 C, 0.7 Max. P : 39
2
kg/cm
6 Residue on evaporation mg/100 ml, 5.0 Max P : 29
7 Non-Volatile Matter mg/100 ml, 5.0 Max. P : 64
8 Sulphur, Total % by mass, 0.15 Max. P : 34
9 Aromatic, % by Volume 20.0 Max. P : 23
10 Olefins, % by Volume 1.0 Max. P : 23
11 Calorific Value (Calculated) BTU/lb (Gross) 18,360 Min. P:7
12 Carbon and Hydrogen Ratio (Calculated), 6.5 Max. *
13 Lead Content, PPB 200 Max. IP-224
* Estimated by using the following formula:

o
WL, % Hydrogen = 26 - (15 x Density @ 15 C)
WT, % Carbon = 100 - (Weight % Hydrogen + Weight % Sulphur)
NOTE: ** All specification requirements shall be subject to the agreement between the purchaser/consumer
and supplier.
Appendix 1 Specifications
INDUSTRY
Motor
Gasoline
INDIAN STANDARD SPECIFICATION FOR MOTOR GASOLENES - IS 2796:2008
Sl. Characteristic Requirements Test

No. BS II BS III Method
01 Grade MG 88 MG 93 MG 91 MG 95
02 Colour, Visual As decided by Refiners / Marketers -
o
03 Density @ 15 C, Kg/m3 710 – 770 720 - 775 P:16 */ ISO 3675 / D 4052
04 Distillation: P:18* / ISO3405 / D86
o
Recovery up to 70 C (E-70), % by Vol. 10 – 45
o
Recovery up to 100 C(E-100), % by Vol. 40 – 70
Recovery up to 150oC(E150), % by Vol. Min. --- 75
Recovery up to 180oC(E-180), % by Vol. Min 90 ---
o
Final Boiling Point, C, Max. 215 210
Residue, % by Vol. Max. 2.0
05 Research Octane Number (RON), Min. 88 93 91 95 P:27 / ISO 5164 /D2699
06 Motor Octane Number (MON), Min. --- 81 85 P26 / ISO5163 / D2700
07 Anti-Knock Index,(AKI), Min 84 88 (RON+MON)/2
08 Existent Gum, g/m3, Max. 40 P : 29 / ISO 6246 /D381
(*1) (*1)
09 Potential Gum , g/m3 max 50 --- P : 147
10 Sulphur, Total Percent by mass, Max. 0.050 0.015 P: 34* / D1266 / P: 83 /
ISO4260 /D2785 /D5433
/D2622 /ISO14596/D3120
/ISO20847
11 Lead Content (as Pb ), g/l, Max 0.013 0.005 P: 80*/IP224/ D-3237 /
IP352
(*2) o (3)
12 Reid Vapour Pressure (RVP) at 38 C 35 – 60 60 Max. P : 39* / ISO3007 / D
kPa (35 – 67) (67) Max. 323 /D 5191 / EN 13016
13 Vapour Lock Index (VLI)
(*3)
(VLI = 10 RVP + 7 E 70) , Max.
(*5) Calculated
Summer 750 (900)
Other months 950 (1050)
(4)
14 Benzene content, % by Vol. Max. 3 1 D-3606* / D5580 /
D6277 / D6730
15 Copper Strip Corrosion, (for 3 hrs at 50oC) Max. Not more than No. 1 P:15 /ISO2160/D130
16 Water tolerance of Gasoline - alcohol Blends,
Temp. for phase separation, oC, Max. Annex-B
Summer 10
(*6)
Winter 0
(*7)
17 Engine intake system cleanliness Report MFA used As per IS 2796
18 Olefin Content %Vol. Max. --- 21 18 P23* / D1319 / D3738 /
D6730
19 Oxidation Stability, Minutes, Min --- 360 P:28 / ISO 7536 / D 525 / IP
40
20 Aromatics Content %Vol. Max. --- 42 P23* / D1319 / D3738 /
D6730 /D5580
21 Oxygen Content, percent by Mass, Max.. 2.7 EN 1601 / IP 408 / D 4815
22 Oxygenates % By Vol. Max.
a) Methanol Nil
(*8)
b) Ethanol 5
c) Iso-Propyl Alcohol 10
d) Iso Butyl Alcohol 10 D 4815 / Annex C
e) Tertiary Butyl Alcohol 7
f) Ethers containing 5 or more “C” atoms 15
per molecule
(*9)
g) Other Oxygenates 8
Note : Refer BIS Specification for complete details

INDUSTRY
Motor
Gasoline
*1. The test shall be carried out on the gasoline before addition of multifunctional detergent / dispersants
additives, as these may interfere with the test.
*2. Limits given in ( ) shall be applicable to 5 % (v/v) ethanol blended gasoline only. Those areas where
blending of ethanol in gasoline is compulsory, the dosage of ethanol shall be 4.75 +/- 0.25 (v/v).
*3. For the gasoline-alcohol blends, the dry vapour test method given in Annex A shall be followed.
*4. It is applicable for non-alcoholic motor gasoline.
*5 Winter shall be the period from November to February in Central and Northern States of India (both
months inclusive) and rest of months of the year shall be called as summer.
o
*6. In winter it is expected that temperature may be lower than 0 C in the northern hilly region and hence
o
phase separation shall not take place till (-) 10 C.
*7 Use of multi-functional additive (MFA) is a requirement for assuring adequate fuel system and intake
system cleanliness performance in engines. Refiners/Marketers of motor gasoline have to ensure
the MFA** have proper credentials from internationally accepted test laboratories/authorities, of
having passed a minimum of one of the tests in each of the two categories of deposit control
performance indicated below:-
Deposit Type Tes Test Equipment Test Method Pass Limit

t (Average IVD weight)
No.
a) Intake Valve Deposit 1 BMW IVD Test ASTM D: 5500-97 100 mg/valve, Max.
(IVD) 2 MB M102E IVD CEC F-05-A-93 50 mg/valve, Max.
3 FORD 2.3 Litre IVD ASTM D 6201 90 mg / valve, Max.
4 MB M 111-IVD Test CECF-20-A-98 50 mg/valve, Max.
Limit (% Injector Flow Loss)
Pass Limit (% Injector Flow
Loss)
b) Port Fuel Injector 1 Chrysler PFI Test ASTM D : 5598-95A 5, Max.
Deposit (PFI)
2 PFI Deposit Rig ASTM D : 6421-99 10 %, Max.
Other performance tests may be added as and when they reach qualified / standard test status.
** MFAs which are certified against National Generic Certification Option as per US EPA-97 final rule
(40 CFR part 80 certification standards for deposits controlled additives) can also be used by fuel
refiners / marketers at treatments level not less than the Lowest Additives Concentration (LAC)
limits, as these MFAs meet the criteria for acceptance mentioned above.
*8 Stabilizing agents may be added. For determination of ethanol content ASTM D-5599 or ASTM D-
4815 shall be employed. For routine analysis, water extraction method may be employed (See Annex
E)
*9 Acetone is not permitted except when present as a by-product of the manufacture of certain
oxygenate compounds and then only up to 0.8% (v/v)
* In case of dispute, referee method shall be used.
Note: Refer BIS specification for complete details.

INDUSTRY
Motor
QUALITY CONTROL MANUAL Page No 4 of 9
Gasoline
IS SPECIFICATION FOR 10% ETHANOL BLENDED MOTOR GASOLENES - IS 2796: 2008
Sl. Characteristic Requirements Test

No. BS II BS III Method
01 Grade MG 88 MG 93 MG 91 MG 95
02 Colour, Visual As decided by Refiners / Marketers -
o
03 Density @ 15 C, Kg/m3 710 – 770 720 - 775 P:16 */ ISO 3675 / D
4052
04 Distillation : P:18* / ISO3405 / D86
o
Recovery up to 70 C (E-70), % by Vol. 10 – 55 (Summer), 10-58 (Winter)
o
Recovery up to 100 C(E-100), % by Vol. 40 – 70
o
Recovery up to 150 C(E150), % by Vol. --- 75
Min.
o
Recovery up to 180 C(E-180), % by Vol. 90 ---
Min
o
Final Boiling Point, C, Max. 215 210
Residue, % by Vol. Max. 2.0
05 Research Octane Number (RON), Min. 88 93 91 95 P:27 / ISO 5164 /D2699
06 Motor Octane Number (MON), Min. --- 81 85 P26 / ISO5163 / D2700
07 Anti-Knock Index,(AKI), Min 84 88 (RON+MON)/2
08 Existent Gum, g/m3, Max. 40 P : 29 / ISO 6246 /D381
(*1) (*1)
09 Potential Gum , g/m3 max 50 --- P : 147
10 Sulphur, Total Percent by mass, Max. 0.050 0.015 P: 34* / D1266 / P: 83 /
ISO4260 /D2785
/D5433 /D2622
/ISO14596/D3120
/ISO20847
11 Lead Content (as Pb ), g/l, Max 0.013 0.005 P: 80*/IP224/ D-3237 /
IP352
(*2) o (3)
12 Reid Vapour Pressure (RVP) at 38 C 35 – 67 67 Max. P : 39* / ISO3007 / D
kPa 323 /D 5191 / EN
13016
13 Vapour Lock Index (VLI)
(*3)
(VLI = 10 RVP + 7 E 70) , Max.
(*5) Calculated
Summer 1050
Other months 1100
(4)
14 Benzene content, % by Vol. Max. 3 1 D-3606* / D5580 /
D6277 / D6730
o
15 Copper Strip Corrosion, (for 3 hrs at 50 C) Not more than No. 1 P:15 /ISO2160/D130
Max.
16 Water tolerance of Gasoline - alcohol
o
Blends, Temp. for phase separation, C,
Annex-B
Max.
Summer 10
(*6)
Winter 0
(*7)
17 Engine intake system cleanliness Report MFA used As per IS 2796
18 Olefin Content %Vol. Max. --- 21 18 P23* / D1319 / D3738 /
D6730
19 Oxidation Stability, Minutes, Min --- 360 P:28 / ISO 7536 / D 525
/ IP 40
20 Aromatics Content %Vol. Max. --- 42 P23* / D1319 / D3738 /
D6730 /D5580
21 Oxygen Content, percent by Mass, Max.. 3.5 EN 1601 / IP 408 / D
4815
22 Oxygenates % By Vol. Max.
Ethanol 10 Annex C
Note: Refer BIS Specification for complete details

QUALITY CONTROL MANUAL Kerosene Page No 5 of 9
INDIAN STANDARD SPECIFICATION FOR KEROSENE

IS : 1459 : 1974 ( Amendment No. 03, September 1993 )
Sr. Characteristic Requirements Test Method

No.
1 Acidity, Inorganic Nil P:2
2 Burning Quality
a) Char Value, mg/kg of oil consumed, Max 20 P:5
b) Bloom on glass chimney Not darker than grey
3 Colour
a) Saybolt, Min. *(in case of un- +10 P : 14
dyed Kerosene)
b) Visual (in case of dyed Kerosene) Blue
o
4 Copper Strip Corrosion for 3 hrs @ 50 C Not worse than No. 1 P : 15
5 Distillation
o
a) Percent recovered below 200 C , Min. 20 P : 18
o
b) Final Boiling Point C, Max. 300
o
6 Flash Point (Abel), C, Min. 35 P : 20
7 Smoke Point, mm, Min. ** 18 P : 31
8 Total, Sulphur % by mass, Max***. 0.25 P : 34
* Where Saybolt Chromometer is not available, Lovibond colour of the sample kept in an 18 inch
cell may be measured according to IS : 1448 (P:13) "Methods of test for petroleum and its
products, Colour by Lovibond Tintometer" in which case, the colour shall not be deeper than
Standard White (IP - 4.0).
** For supplies to Railway & Defence, the smoke point of the product shall be 22 min.
*** For supplies to Defence, total sulphur content, % by mass, of the product shall be 0.20 max.
Note : Refer BIS specification for complete details.

INDUSTRY
Automotive
Diesel Fuel
INDIAN STANDARD AUTOMOTIVE DIESEL FUEL - SPECIFICATION

IS: 1460—2005 (Fifth Revision)
Sr. Characteristics Bharat Bharat Test Method
No. Stage II Stage III
i Acidity, Inorganic Nil P:2
Ii Acidity, Total, mg of KOH/g, Max. To Report P:2
Iii Ash, % by Mass, Max. 0.01 P : 4 / ISO 6245
iv Carbon Residue (Ramsbottom) on 10 P : 8 / ISO 10370
1), 0.30
percent residue , Percent by mass, Max.
2) 3) 3)
v Cetane Number , Min 48 51 P : 9 / ISO 5165
2) 3) 3)
vi Cetane Index , Min. 46 46 D 4737 / ISO 4264
4) o
vii Pour Point, C, Max . .
o
a winter 3C P : 10 / D 5949 / D 5950
o
b summer 15 C OR D 5985
o
viii Copper Strip Corrosion for 3 hrs @ 100 C Not worse than No.1 P : 15 / ISO 2160
ix Distillation, percent (v/v), recovered: P : 18 / ISO 3405
a at 350°C, Min 85 ---
b at 360°C, Min --- 95
c at 370°C, Min 95 ---
*
x Flash Point :
a Abel , °C , Min. 35 P : 20
5) o
b Pensky Martens Closed Cup , C, Min. 66 P : 21
o
xi Kinematic Viscosity, cSt at 40 C 2.0 to 5.0 2.0 to 4.5 P : 25 / ISO 3104
xii Sediments, % by mass, Max. 0.05 --- P : 30
xiii Total contamination, mg/ kg --- 24 EN 12662
7)
xiv o 6) 3 P : 16/ P : 32 / D 4052 /
Density @ 15 C , Kg/m 820 - 860 820 - 845
ISO3675 or ISO12185
8) IP 336 or D 4294 9) / ISO 14596
xv Total Sulphur , mg/kg, Max 500 350
or ISO 8754 / P 83 / D 2785 /D
5433 /D2622 /D 3120
xvi Water Content, percent (v/v) 0.05 P 40/ ISO 3733 / ISO
6296
Water Content, mg / kg, max. --- 200 ISO12937
4)
xvii Cold Filter Plugging Point, (CFPP) , Max
o
a winter 6 C P : 110 / D 6371
o
b summer 18 C
10)
xviii Total Sediments mg per 100 ml, Max. 1.5 --- Annex A / ISO11205 / D
10)
2274
3
xix Oxidation Stability, g/m , Max. --- 25 ISO 12205 or D 2274
xx Polycyclic aromatic hydrocarbon (PAH),
--- 11 IP 391 or EN 12916
percent by mass, Max.
xxi Lubricity corrected Wear Scar Diameter
460 ISO 12156 - 1
(WSD 1.4) at 60°C, micron, Max.
11)
xxii Oxygen content percent by mass, Max. 0.6 Annex B
INDUSTRY
Automotive
Diesel Fuel
1) This limit is applicable prior to addition of ignition improvers, if used. In case a value exceeding the
limit is obtained on finished fuels in the market, ASTM D 4046 / ISO 13759 shall be used to establish
the presence of nitrate containing compound. In such case the present limit for carbon residue
cannot be applied. However, the use of Ignition Improvers does not exempt the manufacturer from
meeting this requirement prior to the addition of additives.
2) Fuel meant for vehicle meeting Bharat Stage II emission norms is required to meet either of these
two parameters.
3) For fuel processed from Assam crude, Cetane number and Cetane index is relaxed by 3 units.
4) Winter shall be the period from November to February in Central and Northern plains of India (both
months inclusive) and rest of the months of the year shall be called as summer.
5) Applicable for Naval applications and fishing vessels requiring high flash HSD.
6) For fuel processed from Assam crude, the density range is relaxed to 820-870 and 820-855 for
Bharat Stage II and Bharat Stage III grade respectively.
7) In case of dispute (P: 32) shall be the referee test method.
8) For HSD supplied to Indian Navy, the limit of sulphur shall be in agreement between the buyer and
the supplier.
9) In case of dispute, ASTM D-4294 shall be the referee test method.
10) This test shall be carried out only at the refinery or manufacturer's end. As an alternative, the test
method given in Annex A can also be used with a limit of 1.6 mg / 100ml. In case of dispute ASTM D
2274 shall be the referee method.
11) Shall be applicable only for HSD blended with 5% (v/v) Bio-diesel and the limit shall proportionately
vary as and when the different blending percent of bio-diesel is permitted.
* Under review.
Note: Refer BIS specification for complete details.

INDUSTRY
Light
Diesel oil
INDIAN STANDARD SPECIFICATION FOR LIGHT DIESEL OIL (LDO)

IS: 1460—2000
Sl. Characteristic Requirements Test Method
No.
1 Acidity, Inorganic Nil P:2
2 Ash, % by Mass, Max. 0.02 P:4
3 Carbon Residue (Ramsbottom) Percent by 1.5 P:8
mass, Max. (on whole sample)
(*1) o
4 Pour Point, C, Max. P : 10
winter 12
summer 21
o
5 Copper Strip Corrosion for 3 hrs @ 100 C Not worse than No. 2 P : 15
6 Flash Point
o
Pensky Martens Closed Cup C, Min 66 P : 21
o
7 Kinematic Viscosity, cSt at 40 C, 2.5 to 15.7 P : 25
8 Sediments, % by mass, Max. 0.10 P : 30
o 3
9 Density @ 15 C, Kg/m To be reported P : 16
10 Total Sulphur, % by mass. Max 1.8 P : 33
11 Water Content, % by Vol., Max 0.25 P : 40
*1 Winter shall be the period from November to February in Central and Northern plains of India (both
months inclusive) and rest of the months of the year shall be called as summer.

QUALITY CONTROL MANUAL Fuel Oils Page No 9 of 9
INDIAN STANDARD SPECIFICATION FOR FUEL OILS

IS 1593: 1982, Second revision (Re affirmed 2004)
Sr.
Characteristic LV Grade MV1 Grade MV2 Grade HV Grade Test Method
No.
1 Acidity, Inorganic Nil Nil Nil Nil P:2
2 Ash, % by mass, Max. 0.1 0.1 0.1 0.1 P: 4
3 P:6
(For ref.)
Gross, calorific value Not limited, but to be reported ( See NOTE 1) & P:7
(for routine)
4 Relative Density @ P: 16 or P :
o Not limited, but to be reported (See NOTE 2)
15/15 C 32
5 Flash Point, [Pensky
Martens Closed 66 66 66 66 P : 21
o
Cup] C, Min.
6 Kinematic Viscosity at
o -- 80 125 180 P: 25
50 C, cSt , Above
Up to 80 Max. 125 180 370 P : 25
7 Sediments, % by
0.25 0.25 0.25 0.25 P:30
mass, Max.
8 Sulphur, Total % by P:33
mass. Max [Reference]
3.5 4.0 4.0 4.5
(See NOTE 3) P:35
[Routine]
9 Water Content,% by
1.0 1.0 1.0 1.0 P:40
Vol., Max
NOTE 1: Normally the gross calorific value is of the order of 10,000 cal/g.
NOTE 2: Fuel oil for marine uses in diesel engines shall not exceed a limit of 0.99.
NOTE 3: Recognizing the necessity for low-sulphur fuel oils in some specialized uses, a lower limit
may be specified by mutual agreement between the purchaser and the supplier.

APPENDIX – 2
QUALITY CONTROL
CHECKS
SUBJECT PAGE NO.

Test Category for each 1
product
Appendix 2 Quality Control Checks
INDUSTRY
Tests
A to K
QUALITY CONTROL CHECKS

Sr. Quantity of
Test
No Check sample required
Category
. Minimum
Appearance,
1 A Density @ 15°C, 500 ml
Colour -Visual (White Oils Only.)
Batch formation test –
2. B (2 x 1) Litre
As per Appendix 15
Appearance
3 C Presence of water, 500 ml.
Colour –Visual (White Oils Only)
Density
Distillation,
D* Colour,
4 (2 x 1) Litre
(MS) Existent gum
Sulphur
RON
5 E Sulphide on water 500 ml.
Density,
F* Distillation,
6. One litre
(Naphtha) Colour,
NVM (P:64)
Density,
G* Colour,
7. One litre
(SKO) Distillation,
Flash Point
Density,
Flash Point,
H*
Kinematic Viscosity
(HSD all
8. Sulphur (For all HSD Grades) One litre
Grades &
Copper strip corrosion test (For all HSD
LDO)
Grades)
Density
Flash Point
I*
9. Kinematic Viscosity One litre
(FO)
Water,
Sediment
10 J Density, Distillation, Sulphur 500 ml
11 K Density, Viscosity, Sulphur 500 ml
• Under Monthly Monitoring Tests (Clause No. 4.4.1)

APPENDIX – 2A
ACTIVITIES &
RETENTION OF
SAMPLES
SUBJECT PAGE NO.

Tanker Operations 1
Pipeline Operations 2
Tank Wagon/Tank Truck Operations 3
Activities & Retention
Appendix 2A of Samples
INDUSTRY
QUALITY CONTROL MANUAL Sr No
Page No. 1 of 3
1 to 12
RETENTION OF SAMPLES (BULK PRODUCT TRANSFER)

REF. CLAUSE
QUANTITY SAMPLES IQCM
SR. EVENT/ SOURCE OF TYPE OF NO. OF PROD RETENTION
OF TO BE REFERENCE
NO. ACTIVITIES SAMPLE SAMPLE ACCEPTANCE PERIOD
SAMPLE DRAWN BY CLAUSE NUMBER
MANUAL
Individual UML Marketing 2.3.5.4 - (a) Till batch established

1 Before receipt 2X2 litres 3.1.1
Nominated tanks composite Co. 3.3.2.4 - (iv) and/or next receipt
All level
Pre Discharge Individual tanker (bottom Marketing
2 1x1 litre 3.2.3 2.3.5.1, (iii) Till batch established,
test tanks sample on Co.
need basis)
Pre Discharge Individual tanker Marketing 3.2.5. & Till investigation is
3 2x1 litre All level 2.3.5.1 (iii)
test tanks Cos. 3.2.5.1 over in case of failure
Initial
2x1 litre Middle &
During tanker Mani fold at Marketing 3.2.7 &
4 2x1 litre End of 2.3.5.3 (b) Till batch established,
receipt shore end Cos. 3.2.8
2x1 litre product
pumping
Initial
2x1 litre Middle &
During tanker Mani fold at Marketing 3.2.7 &
5 2x1 litre End of 2.3.5.2 (a) Till batch established,
receipt jetty end Cos. 3.2.8
2x1 litre product
pumping
Batch formation
1x1 litre Top
after tanker Storage tank Marketing
6 1x1 litre Middle 3.2.6 2.3.5.4 (d) Till batch established,
receipt (MS) Co.
1x1 litre Bottom
With interface
Batch formation 1x1 litre Top Till batch established,

Marketing
7 after tanker Storage tanks 1x1 litre Middle 3.2.10 2.3.5.4 (d) for SKO 3 months
Cos.
receipt 1x1 litre Bottom after batch estd.
Nominated
Before Tanker UML Refinery & 5.1.5 Till batch
8 individual tanks at 4x2 litres 2.3.1(C)
loading Composite Mktg Co. 3.2.2 established at disport
Refinery
Nominated
Before tanker Individual tanks at UML 5.1.5 Till batch
9 4x2 litres Mktg Co. 3.3.1
loading Marketing Composite 3.2.2 established at disport
Terminals
Initial
Refinery &
1X1 litre Middle &
During Tanker Manifolds at Mktg OR 2.3.2 (b) Till batch
10 1X1 litre End of 5.1.6
loading jetty end Marketing 2.3.3 established at disport
1X1 litre product
Co.
pumping
Initial
Marketing
During Tanker 1X1 litre Middle &
Co./Ships Till batch
11 loading / Ships manifolds 1X1 litre End of 5.1.6 2.3.4 (d)
Represent- established at disport
despatching 1X1 litre product
tative
pumping
Master of
After tanker UML Till batch established
12 Tanker tanks 4x2 litres tanker/oil Co./ 5.1.7 2.3.4(e)
loading Composite at disport
surveyor
INDUSTRY
Page No. 2 of 3
13 to 21
REF. CLAUSE
OF TO BE REFERENCE
MANUAL
Before receipt
Individual UML Pipeline & 2.1.3(a)
13 through multi- 2X2 litres 3.1.1 Till batch established
Nominated tanks composite Mktg Co. 2.2.3(a)
product pipeline
Before transfer
Individual tanks
through multi- UML Marketing &
14 Nominated for 2X2 litre 3.3.3 2.1.1(b) Till batch established
product pipeline Composite Pipeline Divn.
transfer
(Mktg Terminals)
Before Transfer Individual Tanks Refinery,
UML
15 from Refinery nominated for 3X2 litre Mktg. and 3.3.4 2.1.1(b) Till batch established
Composite
through MPPL transfer Pipeline
Initial
Transfer through a) Pipeline
1X1 litre Middle 3.3.2 2.2.2(b)
MPPL Manifold at Divn.
16 1X1 litre End of & Till batch established
a) Mktg Terminal despatching end b) Refinery &
1X1 litre product 5.2.2 2.1.1 (d)
b) Refinery Pipeline
pumping
Division
Initial Pipeline
Transfer through 2x1 litre Middle Divn. 3.3.2 2.1.2 (e)
Manifold at
17 Multi-product 2x1 litre End of & & & Till batch established
receiving end
pipeline 2x1 litre product Marketing 5.2.2 2.2.2 (b)
pumping Division
After receipt Till batch established,

1x1 litre Top, 3.3.5 2.1.3 (f&g)
through Tanks Marketing for SKO 3 months
18 1x1 litre Middle 3.3.6 and
Multi-product at TOP Cos. after batch
1x1 litre Bottom 3.2.10 2.2.3(f)
pipeline established.
a) Despatching Ref/Mktg.
Receipt through tanks 2x2 litres UML Cos. Till quality
19 3.3.7 3.2.4
dedicated pipeline b) Receiving 2x2 litres composite Marketing established
tanks Cos.
After receipt
T UML B Marketing Till quality
20 through dedicated Storage tanks 2x2 litres 3.3.9 3.2.4
Composite Cos. established.
pipeline
Nominated tanks
at a) Marketing
UML
Transfer through a) receiving Cos.
2x2 litres Composite 3.2.2 (a) Till quality
21 local dedicated locations. b) Refinery/ 3.3.10
2x2 litres UML 3.2.1 ( c ) established.
pipelines Marketing
Composite
b) transferring Cos.
locations.
INDUSTRY
Page No. 3 of 3
22 to 24

REF. CLAUSE
OF TO BE REFERENCE
MANUAL
SKO after tank 3.1.3, One month/till

Composite NOT
22 wagon/ tank truck Storage tanks 1x1 litre Marketing Co. & investigation in case
Top APPLICABLE
receipt 3.4.4 of failure.
2x1 litre (MS)
1x1 litre 30 Days/in case of
Tank wagon Tank Wagon Refinery/
23 (SKO) Running 5.3.3 2.4.1 (f) failure till
loading filling point Marketing Co.
1x1 litre investigation is over.
(HSD)
4x1 litre (MS)
30 Days/in case of
1x1 litre
Tank truck Tank truck filling Refinery/ failure till
24 (SKO) Running 5.4.3 2.5.1 (f)
loading point Marketing Co. investigation
2x1 litre
is over.
(HSD)
* MPPL = MULTI PRODUCT PIPELINE

** UML COMPOSITE SAMPLE = COMPOSITE OF UPPER, MIDDLE & LOWER
SAMPLES (REFER SECTION - 7)
APPENDIX – 3
PREDISCHARGE
TESTS FOR OCEAN
TANKERS / BARGES
INDUSTRY Appendix 3 Pre-Discharge Tests
QUALITY CONTROL MANUAL Naphtha, MS, SKO,
HSD, LDO, FO Page No 1 of 1
PREDISCHARGE TESTS APPLICABLE FOR OCEAN TANKERS /BARGES
TESTS FOR TESTS FOR

PRODUCT
INDIGENOUS PRODUCTS IMPORTED PRODUCTS
a) Appearance a) Appearance
b) Colour (Visual) b) Colour (Visual)
c) Density c) Density
Naphtha
d) Distillation d) Distillation
e) NVM (only for feed stock) - P:64 e) NVM (only for feed stock) - P:64
a) Appearance
a) Appearance b) Colour (Visual)
b) Colour (Visual) c) Density
c) Density d) Distillation
MS
d) Distillation e) Sulphur
o
e) Sulphur f) Copper Corrosion @ 50 C for 3 Hrs.
g) Lead Content
b) Colour (Saybolt / Lovibond) b) Colour (Saybolt / Lovibond)
SKO
d) Flash Point d) Flash Point
e) Distillation e) Distillation
b) Colour (Visual) b) Colour (Visual
d) Flash Point d) Flash Point
HSD e) Kinematic Viscosity e) Kinematic Viscosity
(All grades) f) Sulphur f) Sulphur
g) Distillation g) Distillation
h) Cetane Index h) Cetane Index
i) Pour Point
a) Density a) Density
b) Flash Point b) Flash Point
LDO c) Kinematic Viscosity c) Kinematic Viscosity
d) Water Content
a) Density
a) Density b) Flash Point
b) Flash Point c) Kinematic Viscosity
FO c) Kinematic Viscosity d) Water Content
d) Water Content e) Sediments by Extraction
f) Ash
APPENDIX – 4
QUALITY CONTROL
CHECKS FOR
TANK WAGON AND
TANK TRUCK
OPERATIONS
Quality Control Checks for
INDUSTRY Appendix 4 TT/TW Operations
QUALITY CONTROL MANUAL TT/TW
Page No. 1 of 1
Operations
QUALITY CONTROL CHECKS FOR TANK WAGON AND TANK TRUCK OPERATIONS
Source Appear Visual Observed Density Seal No./

Date Time Product Colour o Water Signature
ance Den. /Temp. 15 C Remarks
NOTE: 1) Source means – Tank/Tank Wagon/Tank Truck/TLF/TWF.

2) Presence of water shall be recorded in Cms.
3) Presence of water shall be recorded by ‘ X ’ in relevant column.
4) Absence of water shall be recorded ‘ √ ’ in relevant column.
5) Corrective action shall be recorded under Remarks.
6) In case of T/T receipts, individual compartment’s observation shall be recorded.
(Signature)
Reviewed by
Location I/C……………….
APPENDIX – 5
QUALITY CONTROL
CHECKS FOR
BARRELS
(Other than Lubes)
Quality Control Checks for
INDUSTRY Appendix 5 Barrels Other than Lubes
QUALITY CONTROL MANUAL Barrels other
Page No 1 of 1
than Lubes
QUALITY CONTROL CHECKS – BARRELS (OTHER THAN LUBES)
Sr. No. Of
No. Of No. Of
Barrels Appearance Colour Water Remarks Signature
Barrels Samples
Drawn
Drawn
(Signature)
Reviewed by
Location I/C
APPENDIX – 6
TANKER TANK
CLEANING KEY
INDUSTRY Appendix 6 Tanker Tank Cleaning Key
QUALITY CONTROL MANUAL Tanker Tank
Cleaning Key
Page No. 1 of 1
TANKER TANKS CLEANING KEY
LAST SERVICE
TO LOAD AV ATF NAP MS SKO HSD LSHF LDO FO CRUDE LSHS LUBES
GAS HSD
NAPHTHA 3 2 1 1 2 4 4 X X X X X
MS 1 2 1 1 2 2 2 X X X X X
SKO 2 1 3 3 1 1 1 X X X X 4
HSD 2 1 2 2 1 1 1 5 X X X 2
LSHFHSD 2 2 2 2 1 1 1 X X X X 2
LDO 2 1 2 2 1 1 1 1 1 2 1 1
FO 2 1 2 2 1 1 1 1 1 2 1 1
CRUDE 1 1 1 1 1 1 1 1 1 1 1 1
LSHS 2 1 2 2 1 1 1 1 1 2 1 1
LUBES 3 3 3 3 3 3 3 X X X X 1
CODE : 1. Tanks, Pumps and Pipelines to be well drained.
2. Flush pipelines, pumps and tank bottom with water and drain well, gas free if last service
was crude, AVGAS, Naphtha or MS.
3. a) Cold water butter worthing for 4 Hrs. (2Hrs. when the tanks are painted)
b) Flush lines, pumps and tank bottoms with water and drain well.
o
4. Carry out item 3(a) & 3(b) but use hot water @ 60 C instead of cold water for butter worthing.
5. Seek prior approval from HO-Shipping. If approved, carry out code 4.
X. Loading not permitted without special cleaning instructions/ clearance from HO-Shipping.
NOTE : I. Previous three cargoes
a) Black oils, lube oils and vegetable oils should not have been carried in previous three
voyages by the vessels nominated for loading Naphtha.
b) At least three voyages of HSD should be carried by a vessel, which was on LDO service
before loading SKO.
NOTE : II. Choice of last service.
a) For loading Naphtha: Vessels with last service on AVGAS, HSD & LSHFHSD shall be
avoided as far as possible.
b) Tankers carrying vegetables oils in their previous load shall not be used for white oils
loading.
APPENDIX – 7
TANKER TANKS
FITNESS
CERTIFICATE
INDUSTRY Appendix 7 Tanker Tank Fitness Certificate
QUALITY CONTROL MANUAL Tanker Tank
Fitness Certificate Page No. 1 of 1
TANKER TANKS FITNESS CERTIFICATE*
The tanker tanks __________ nominated to carry the product(s) bulk heads/manifolds,
etc., has/have been jointly inspected and it is certified that the tanks(s), bulk
heads/manifolds, etc., are clean dry and fit to carry the product to be loaded into the tanker
tank.
SIGNATURE SIGNATURE
NAME NAME
SURVEYOUR MASTER
* Tanker tank fitness certificate to be issued either by the master or jointly by the master and surveyor,
wherever surveyor has been appointed.
APPENDIX – 8
STORAGE TANKS/
TANK TRUCK
CLEANING DATA
Storage Tank /
INDUSTRY Appendix 8 Tank Truck
Cleaning Data
QUALITY CONTROL MANUAL Storage Tank / Tank Truck
Cleaning Data Page No. 1 of 1
STORAGE TANKS CLEANING DATA

LOCATION :
Date After Tank

Of Exten Tank Cleaning Signature of
Last sion
Cleaning
Tank Capacity Clean BF Test
Grade Appr
No. (KL) ing Cleaning Boxed 1st Parcel Report Location
oval Emptied Supervis
was on up Received No. / In-
If any or
due on on on Charge
Date *
1 2 3 4 5 6 7 8 9 10 11 12
* Attach copy for each storage tank.
______________________________________________________________________
TANK-TRUCK CLEANING DATA

LOCATION :
TT No Capacity (KL) Date Of Last Cleaning Cleaning due on Cleaned on Location In- charge
APPENDIX – 9
LOG BOOK –
TANKER / PLT
OPERATIONS
Log-Book for
INDUSTRY Appendix 9 Tanker / PLT Operations
QUALITY CONTROL MANUAL Log-Book for
Page No. 1 of 1
Tanker / PLT Ops
LOG BOOK – TANKER / PLT OPERATIONS
Name of Tanker / PLT No.: ___________________________ Date: _____________
Density at 15°C Density

Product Tanker tank / Storage Range Signature
Tank (Clause 3.2.7)
Lowest Highest
MS
SKO
HSD
PIPELINE MANIFOLD
JETTY END / SHORE END /
REFINERY / PIPELINE RECEIVING LOCATION
DATE TIME PRO-
DUCT DENSITY DENSITY REMARKS
APPEA- APPEA- SIGN
IF
RANCE TEMP o RANCE TEMP o ATURE
NAT 15 C NAT 15 C ANY
°C °C
First Five Minute Samples
00
05-10-20-30 Minutes Samples

05
10
20
30
Commencement Sample
(2 Ltrs)
Middle Sample (2 Ltrs)
Final Sample (2 Ltrs)
Hourly Samples details
Tank Sampling after settling of One Appea Colour Den. Obs Den.
rance 15°C
Hour.
Top / Upper
Middle
Bottom / Lower
Maximum Density Variation between any two layers
Batch Number established after receipt:
Signature of Location In-Charge / Date
APPENDIX – 10
INLAND PIPELINE
TRANSFER
LOG BOOK
Inland Pipeline Transfer
INDUSTRY Appendix 10 Log Book
QUALITY CONTROL MANUAL Inland Pipeline
Page No 1 of 1
Transfer Logbook
INLAND PIPELINE TRANSFER LOG BOOK

PLT Number: ___________________________ Date: _____________
Product Density at 15°C Density Signature

Storage Tank Range
(Clause 3.2.7.3)
Lowest Highest
MS
SKO
HSD
PIPELINE MANIFOLD
REFINERY / PIPELINE RECEIVING LOCATION
DATE TIME PRO- REMARKS SIGNATURE
DUCT
APPEA- TEMP. DENSITY APPEA TEMP. DENSITY
RANCE -
o
NAT 15 C RANCE NAT 15oC
Batch Number established after receipt:
(Signature)
Reviewed by
Location I/C
APPENDIX – 11
SAMPLE LABEL
TANK WAGON
FILLING POINT
Sample Label
INDUSTRY Appendix 11 Tank Wagon Filling Point
QUALITY CONTROL MANUAL Sample Label
Page No. 1 of 1
TW Filling Point
SAMPLE LABEL – TANK WAGON FILLING POINT
LOCATION TESTING LAB
PRODUCT DATE OF SAMPLING
TANK NO./ SOURCE OF SAMPLE TIME OF SAMPLING (IN HRS.)
QUANTITY IN TANK (IN KL) TYPE OF SAMPLE
BATCH NO. REASONS FOR TESTING:
SEAL NUMBER:
DENSITY AT 15°C:
FLASH POINT °C (For SKO):
SAMPLE DRAWN BY :
NAME ………………………………………………. SIGNATURE …………………………………………

APPENDIX – 11A
SAMPLE LABEL
(TANK TRUCK
FILLING POINT)
Sample Label
Appendix 11A Tank Truck Filling Point
INDUSTRY
Sample Label
QUALITY CONTROL MANUAL Tank Truck Page No. 1 of 1
Filling Point
SAMPLE LABEL – TANK TRUCK FILLING POINT
LOCATION: ________________
1. Product:
2. Source of sample:
a) Tank No. __________
b) Tank Lorry filling bay No. __________
3. Samples drawn on ____________ at __________ hrs
4. Quantity: 4 x 1 Litres for MS / 2 x 1 Litre for HSD / SKO

3
5. Density at 15°C __________Kg/m / gm/ml
6. Seal nos. for the Aluminium container: _____________
Wooden Box: _____________
Certified that empty containers had been rinsed with the product before
drawing , labelling & sealing of samples.
Signature of the Operations Officer: ______________
Name : ______________
Place and Date : _______________

APPENDIX – 12
RECORD OF
SAMPLES
RETAINED/
DISPOSED
Record of Samples
INDUSTRY Appendix 12 Retained / disposed
QUALITY CONTROL MANUAL Record of Samples
Page No. 1 of 1
Retained / Disposed
RECORD OF SAMPLES RETAINED / DISPOSED
A} In case of TLF / TWF and SKO after receipt samples:

The samples shall be retained for 30 days.
LOCATION
DATE &
SOURCE PURPOSE SAMPLE
Sr. TIME OF DESNITY SEAL DISPOSED
PRODUCT DRAWN SIGN SIGN
No. SAMPLE * ** AT 15°C NUMBER
BY
ON
DRAWN
B) In case of SKO after receipt by Ocean Tanker / Pipeline transfer.

The sample shall be retained for 3 months
LOCATION
DATE &
SOURCE PURPOSE SAMPLE
Sr. TIME OF DESNITY SEAL DISPOSED
PRODUCT DRAWN SIGN SIGN
No. SAMPLE * ** AT 15°C NUMBER
BY
ON
DRAWN
* Indicate name of Tanker and Tanker Tank No. /Storage Tank No. /TLF /TWF/ pipeline transfer etc. as
applicable.
** For Purpose: Ref Appendix 2 and 2A

APPENDIX – 13
BATCH CONTROL
LOG BOOK
INDUSTRY Appendix 13 Batch Control Log Book
Batch Control
QUALITY CONTROL MANUAL Log Book Page No. 1 of 1
BATCH CONTROL LOG BOOK
REGION / TERRITORY:
Tank Number: PRODUCT
LOCATION:
NAME OF VESSEL/ LAST RELEASED

ORIGINATING/ DATE OF LOADING POINT AGAINST LOC. I/C
REFINERY RECEIPT TEST TEST SIGNATURE
BATC BATCH
TERMINAL / DEPOT REPORT REPORT DATE
H NO. NO.
NO. NO. **
**: Test Report Number of the batch shall be mentioned. If the location is not equipped to
test as per the IQCM, then a copy of previous location’s Test report shall be filled.
APPENDIX – 14
CODE LETTERS OF
REFINERIES/
TERMINALS/
INSTALLATIONS/
DEPOT
Code Letters for Refineries/
INDUSTRY Appendix 14 Terminals/Installations/Depots
QUALITY CONTROL MANUAL Code Letters Page No. 1 of 7
[List to be updated & maintained by individual oil companies]
Refineries:
East West North South

Location / Code Letters Location / Code Letters Location / Code Letters Location / Code Letters
A) IOCL
Haldia RH Koyali RK Panipat RP Chennai CPCL
Barauni RB Mathura RM Narimanam CBR
Guwahati RG
Bongaigaon BRPL
Digboy RD
B) BPCL
Numaligarh NRL Mumbai BPCR Kochi KRL
C) HPCL
Mumbai HRM Vizag HRVZ
D) Others:
Ankleshwar ONGC(A) Manglore MRPL
Hazira ONGC(H) Tadipakka ONGC(T)
Uran ONGC(U)
Jamnager RPL
Essar Vadinar
06 08 02 06
IOCL Terminals / Installations:

Budge Budge TBB Asoj TAJ Agra TAG Chennai, FST TCHF
Betkutchi TBC Ahmedabad TAB Ambala TAB Bangalore TBL
Bongaigaon TBG Antop Hill TAL Amousi TAS Ernakulam TGK
Barauni TBN Bassein TBS Allahabad TAH Rjahmundhry TRJ
Guwahati TGH Dumad TMD Bhatinda TBD Kochi TKC
Haldia THA JNPT TJP Delhi TDI Kakinada TKD
Kandla
Mourigram TMM (FST/NFST) TFST Jodhpur TJD Korukkupet TKK
Patna TPA Hazira THR Jalandhar TJL Vijayvada TVJ
Port Blair TPB Kandla (Main) TKD Jaipur TJP Karwar TKR
Paradeep TPD Loni TLN Kanpur TKP Mangalore TMG
Rajbandh TRB Okha TOA Mathura TMA Tuticorin TTC
Siliguri TSG Panewari TPW Mughalsarai TMS Tondiarpet TTP
Sidhpur TSD Panipat TPP Vishaka TVZ
Sewree TSE Rewari TRW Wellingdon TWI
Island
Sabarmati TSM Roorkee TRK Coimbatore TCM
Trombay TTB Sangrur TSA Madurai TMD
Vashi TVI Shakurbasti TSB Secunderabad TSC
Vasco TVS Sanganer TSR Trichy TTY
Wadala TWD Salawas TSW
QUALITY CONTROL MANUAL Code Letters Page No 3 of 7
IOCL Depots:

Along DAG Akolner DAN Ambabai DAB Bijapur DBJ
Behrampur DBH Bhitoni DBH Aonla DAL Kannur DKN
Chitraganj DCG Bhillai DBI Ajmer DAR Kadapa DKD
Dhanbad DDB Bilaspur DBL Banthara DBT Belgam DBE
Dharmanagar DDN Bisrampur DBM Bhatinda DBD Kozhikode DKZ
Dimapur DDM Gaigaon DGG Bikaner DBK Guntakkal DGL
Hasimara DHS Jayant DJY Bharatpur DBP Ramagundam DRM
Khapri
Imphal DIH (Nagpur) DKH Baitalpur Depot DBR Mysore DMS
Jeypore DJP Mangliagaon DMG Chandigarh DCG Gulbarga DGL
Kantapukur DKP Miraj DMJ Damtal DDT Ongole Depot DOL
Lakhimpur Nishatpura
(North) DLP (Bhopal) DNP Gonda DGD Hyderabad DHY
Malda DMD Pakni DPI Hanumangarh DHG Sankari DSK
Missamari DMI Rajkot DRA Hissar DHR Tada DTD
Thiruvananthap
Nagaon DNA Ratlam DRL Jodhpur DJD uram DTV
Namkum DNK Rairu DRR Jammu DJU Visakha Fishing
DVF
Paradeep DPD Shirud DSD Kathgodam DKD Harbour
Passighat DPG Sagar DSG Kullu DKL
Tadalli
Rangpo DRG (Chandrapur) DTI Kota DKK
Rourkela DRK Chittaurgarh TCG
Raxaul DRX Leh DLH Yellahanka DYH
Najibabad DNJ
Sambalpur DSB NSEZ Noida DNZ
Silchar DSR Partapura DPP
Somnathpur DSN Pathankot DPT
South Bolanda DSB Parwanoo DPW
Tatanagar DTN Srinagar DSN
Tinsukia DTS Udaipur DUP
BPCL INSTALLATIONS, TOPS, DEPOTS:

BPCL INSTALLATIONS
Budge Budge BGB Kandla KA Mathura MI Irimpanam IRM
Haldia HA Koyali KOY Kakinada KKD
Paradeep PA Sewree SEW Mangalore MN
Tondiarpet TN
Vizag VI
BPCL TOP
Barauni BN Manglia MG Bhatinda BD Devangunthi DV
NJP NJ Navegaon NG Bijwasan BJ Irugur IR
Patna PT Panewadi PD Jalandhar JL Karur KR
Rajbandh RJ Sidhpur SD Mughalsarai MG Kondapalli KN
Panipat PT
Rewari RE
Salawas SW
Sanganer SN
Sangrur SR
Piyala PL
BPCL DEPOT
Balasore BS Bakania BK Aonla AN Cannanore CN
Berhampur BR Bhilai BL Baitalpur BI Cherlapalli CH
Dhanbad DH Bhitoni BT Banthara BN Desur DS
Katihar KA Borkhedi BK Bharatpur BP Mysore MY
Muzaffarpur MZ Gaigaon GA Chandigarh CH Ongole OG
Ranchi RN Hazira HZ Durai DR Raichur RC
Sambalpur SM Manglia MG Gonda GD Tada TA
Tatanagar TT Miraj MJ Hisar HS Tirunelveli TN
Rangpoo RP Pakni PK Jammu JA Trivandrum TV
Rairu RR Karari KR Warangal WR
Rajkot RJ Kathgodam KI
Kota KO
Meerut MI
Najibabad NJ
Panki PN
Pathankot PT
Udaipur UD
Channi CN
Parwanoo PO
Roorkee RK
Srinagar SR
Lalru LR
HPCL TERMINALS, DEPOTS:

HPCL Terminals
Budge Budge I HTBB1 Mahul MTMH Visakh HTVZ
Budge Budge II HTBB2 Sewree I HTS1 Kakinada HTKKN
Ramnagar HTRM Sewree II HTSII Rajahmundhry HTRJMD
Haldia HTH Wadala HTWD Vijayawada HTVW
Paradeep HTP Vashi HTV Suryapet HTSYP
Loni HTLN Ghatkesar HTGHT
Vasco HTVS Chennai HTCH
Kandla HTKD Cochin HTCO
Mangalore HTMN
Hassan HTHSN
Irumpanam HTIRPM
GMR Vasavi HTGRV
Cassimode HTCSMD
HPCL DEPOTS:

Rajbandh HTRBD Kaligam HTKGM Rewari HTR K.R.puram HTKRPM
Cuttack HTCTK Nandaseri HTND Sanganer HTSGN Devangonthi HTDNGDI
Sambalpur Mini HTSBL Vapi HTVPI Amousi HTAM Desur HTDSR
Rourkela HTRKL Hazira HTHZR Sangrur HTSRR Irugur HTIRG
Somnathpur HTSMPR Rajkot HTRJKT Nalagarh HTNGR Ramagundam HTRGTM
Semliguda HTSMGD Bhitoni HTBTN Haldwani HTHLD Nandur/Gulbarga HTGBR
Patna HTPTN Nishatpura HTNST Bhatinda HTBTD Guntakal HTGNTL
Barauni HTBRN Rairu HTRRU Ambala Cant. HTABL Elathur HTELTH
Tatanagar HTTNG Sagar HTSGR Jammu HTJMU Cuddapah HTCDPA
Dhanbad HTDNBD Satna HTSTN Meerut HTMRT Navalur HTNVL
Ranchi Road HTRCH Manglia HTMGL Panipat HTPPT Kappalur HTKPLR
Betkuchi HTBTCH Ratlam HTRTL Pampore HTPPR Visakh Fishing HTVSFH
Shillong HTBLG Bilaspur HTBSP Hanumangarh HTHMG Harbour
Mandir Hasud HTMDHD Najibabad HTNBD
Jagdalpur HTJGPR Karari HTKRI
Gevra HTGVR Jalandhar HTJLD
Panewadi HTPWD Hissar HTHSR
Pakni HTPKN Gonda HTGDA
Hazarwadi HTHZW Shogi HTSGI
Khapri HTKPR Udaipur HTUDP
Gaigaon HTGGN Baitalpur HTBTP
Palanpur HTPLNP Bharatpur HTBHT
Mundra HTMD Bijwasan HTBJW
Shakurbasti HTSKB
Roorkee HTRKE
Jaipur HTJPR
Salawas HTSLW
Ajmer HTAJM
Kota B.O HTKT
Aonla HTANL
Jodhpur HTJDH
Kota Mini HTKTA
Mathura HTMTH
Mogulsarai HTMSR
Bahadurgarh HTBDG
IBP DIVISION, ESSAR, RPL

Location / Code Letters Location / Code Letters Location / Code Letters Location / Code
Letters
IBP Division
Terminal:
Budge Budge TBB Sewree TSR Mathura TMR Nagapattinam CBMT
Haldia THLD Wadala TWL Amousi TAM Kondapalli TKP
Barauni TBR Hazira THZ Panipat TPP Cherlapalli TCP
Sidhpur TSP Rewari TRW
Partapur TPR
Sangrur TSGR
ESSAR
Haldia JNPT Faridabad Kakinada
Mundra Ludhiana Cochin
Vadinar Hathras Coimbatore
Hazira
Indore
Sirohi
Silvassa
RPL
Haldia T207 Bhopal T206 Rewari T204 Chennai T205
Hazira T203 Kanpur T213
APPENDIX – 15
BATCH FORMATION
TESTS
INDUSTRY Appendix 15 Batch Formation Tests
Batch Formation
QUALITY CONTROL MANUAL Tests Page No. 1 of 1
BATCH FORMATION TESTS
Sr. Characteristic NAPHTHA MS SKO HSD LDO FO

No.
01 Appearance √ √ √ √
02 Colour (Visual) √ √ √
03 Colour (Visual, for Blue
√
dyed / Saybolt / Lovibond)
04 Density @ 15oC √ √ √ √ √ √
05 Flash Point √ √ √ √
06 Smoke Point √
07 Kinematic Viscosity @ √ √ √/o
40oC 50 C
08 Pour Point √ √
09 Distillation √ √ √ √
10 Cetane Index √
11 Existent Gum mg/100ml.
√
(solvent washed)
12 RVP @ 37.8OC, √
kg/cm2/psi.
13 Copper Strip Corrosion for √/
√ √
3 hrs. @ 50oC 100°C
14 NVM √
15 Sulphur √ √
16 Total Sulphur % w √
17 Lead ppb √ √
18 Water content % by vol √ √
19 Sediments by Extraction % √
by wt
20 Aromatics % v √
21 Olefine % v √
22 Gross Calorific Value √
23 C/H ratio (calculated) √
24 RON √
APPENDIX – 16
PROCEDURE FOR
TANK TRUCK &
TANK WAGON
GRADE
CHANGE OVER
Procedure for
INDUSTRY Appendix 16 TT/TW Grade Change Over
QUALITY CONTROL MANUAL Procedure for TT/TW
Page No. 1 of 1
Grade Change Over
PROCEDURE FOR TANK TRUCK & TANK WAGON GRADE CHANGE OVER
Sr.
FROM TO Tank-wagon Tank Truck
No.
01 Naphtha MS A A
02 Naphtha SKO A C
03 Naphtha HSD A A
04 MS SKO A C
05 MS HSD A A
06 SKO MS A* D
07 SKO HSD A* D
08 SKO Naphtha A* D
09 HSD MS A A
10 HSD SKO A A
11 HSD Naphtha B B
12 ATF MS A A
- Codes for changeover procedure:
A) Empty out the previous contents completely. Inspect from top manhole as well as bottom manifold.
A*) Empty out the previous contents completely. Inspect from top manhole as well as bottom manifold
SKO doped with marker shall not be loaded in T/Ws. (Clause 5.3.1)
B) Empty out the previous contents completely. Flush from top through each manhole cover with
200 (TW) /20 (TT) litres of Naphtha per Manhole Cover The entire Naphtha shall be drained out
and shall be checked for visual colour.
In case the flushed Naphtha sample is not clear and is discoloured repeat the procedure of
flushing till the bottom sample is clear and colourless. The entire product shall be drained.
Thereafter, the tank wagon or tank truck can be filled with Naphtha.
In Refinery Terminals where SKO is not doped with Marker, instead of Naphtha, SKO may be
used for flushing.
C) Completely drain out the previous product from each compartment of Tank Truck, lines, manifold
etc. and ensure that the tank truck is bone dry. Fill each compartment with 50 litres of HSD, allow
standing for 15 minutes and drain out HSD completely from each compartment, lines, manifold
etc. The flushed HSD shall be tested for Flash Point and can be put back into HSD storage tank if
the flash point meets the respective specification requirement. In the event the Flash Point does
not meet the requirement, concerned department shall be intimated for advice regarding disposal.
Fill with SKO
D) Guideline and approval is to be obtained from QC department on case-to-case basis.

APPENDIX – 17
INSPECTION GUIDE
FOR
NON-AVIATION
PRODUCTS
STORAGE POINT
Inspection Guide for Non-
INDUSTRY Appendix 17 Aviation Storage Locations
QUALITY CONTROL MANUAL Inspection Guide Page No. 1 of 11
TERMINAL /DEPOT STORING NON-AVIATION PRODUCTS
Name of Location/ Region

Name of Location’s QC
Coordinator
Date of Inspection
Inspected by
Last Inspected by & on……..QC
Last Inspected by & on……..Ops
FM: Fully Met AM: Almost Met
PM: Partly Met NC: Not Complied
SR.
DESCRIPTION FM AM PM NC REMARKS
NO.
(A) QC CHECKS - NON AVIATION
I QC MANUAL AND CIRCULARS:
Is QC Manual (updated with incorporation of all
a amendments ) on Non-Aviation Fuels available ?
Is “Industry manual on Acceptance of Product by
b marketing Companies and Related Issues” available?
Are all QC Circulars/Bulletins available and filled in
c separate indexed file? Record the ref no of the latest
circular
d Is Location Specific Work Instruction available?
ARE THE FOLLOWING AVAILBLE
II
AND GOOD CONDITION
a Sampling –Bottle/ grabber, Thief / Cage / Chain
b Hydrometers / Thermometers
c Aluminum Samples containers
d Glass Cylinder
Check Flash Point Apparatus and confirm whether the
e apparatus is in good working condition.
f Is marker test kit available?
Are Master Hydrometer /Thermometers with valid
g certificate available?
Are Hydrometer / Thermometer in use verified against
h the masters and records available?
III QC FACILITIES
In case of common manifold are spectacle flanges /
a hammer blinds / spool pieces used for positive
segregation?
b Is colour coding done as per Manual?
Do all above ground tanks have minimum one inch
c diameter draw-off line?
SR.
NO.
Do all FO and LDO tanks have product circulation
facility? In absence of any fresh receipt in FO/LDO
d tank for 15 days or more, is the product circulated
within the tank for at least 2 hours, every 15 days
thereafter? Is the operation recorded?
Are all box strainers opened once in 3 months and
e cleaned internally and is the last cleaning date painted
on the body? Are the cleaning record maintained?
IV STORAGE TANKS
Is 100 mesh filter strainer at inlet & coalescer at outlet
provided for all white oil storage tanks?
a Is 60 mesh strainer at inlet provided for black oil
tanks?
Are all storage tanks cleaned as per stipulated
frequency? If not, has approval been obtained from
b QC dept for any extensions? Enter approval details in
Annexure.
Are the tanks cleaned more frequently due to product
C change, sludge formation etc.?
- - - -
Are records maintained for tank cleaning including tank
d cleaning certificates?
Is adequate facility for homogenizing MS/HSD in
E storage tanks available at Tap-off-points?
Are the last date of cleaning/date of commissioning
and due date of cleaning painted on the manhole
f cover of each above ground tank? For underground
tanks, are the details of tank cleaning displayed
suitably?
Are samples after receipt of the first receipt in the
newly commissioned tanks, after tank cleaning &
H grade change over sent to lab for testing and test
reports maintained?
V RETENTION OF SAMPLES
Are samples from storage tanks / PQM samples
a retained as per the manual? Are record maintained as
per Appendix 12?
Are MS/SKO/HSD samples collected from T/T, T/W
B filling line and retained for 30 days? Are record
maintained as per Appendix 12?
Storage of retention samples is standardized? Check
c for leaks /seal /label condition.
VI PRODUCT MONITORING
Are flash point/density tests carried out on Kerosene
samples as per manualised requirements and records
a maintained? Are these results entered in challan as
required?
SR.
NO.
Are marker presence & efficiency test carried out and
b records maintained?
Is the inventory of Marker maintained & reviewed by
c Location In-charge?
Are samples of various products sent to Lab,
periodically, to monitor the product in tank as per
d Manual (clause 4.4.1) including RON for MS? Are test
reports available? Are values for density & flash point
(SKO) sent to lab along with monitoring samples?
Are retention samples kept for the samples sent to lab
e for monitoring test till receipt of test report?
In the absence of any fresh receipt for three months
into a tank, is an UML Composite / all-level sample
f sent to Lab for batch formation test? Are the test
reports available?
Are samples drawn products wise (white oil products)
h from T/W, T/T filling points, tested and record
maintained as per manual?
Are water samples from tanks with water bottom tested
for sulphide fortnightly and record maintained? Is the
i water replaced whenever presence of sulphide is
observed?
Observations on reporting of density in challans,
j Compare the same with the tank density
VII TANK WAGONS/TANK TRUCK OPERATIONS

In case of white oil, is sample from TW/TT (each
compartment) checked for colour (visual) and water,
a before decanting/loading? Are these observations
recorded as per Manual? TT challans carry Storage
tank & Bay numbers?
Are T/Ts cleaned/calibrated yearly and records
b maintained?
Is the selection of TW/TT for loading done as per

c Manual?
Are different lines used for different generations of

same grade of fuel? If not, is QC approval obtained for
d the same & is the interface downgraded to the lower
generation fuel & record maintained?
Is B/F test report dispatched with TW to the receiving
e location & record maintained?
Are tank trucks with a common manifold permitted for
f mix load? (any 2 grades)
SR.
NO.
Is TW checked for presence of water and grade
g identification after loading? Are these recorded as per
Manual?
VIII FAILURES
Has there been a failure of any product during
receipt/storage/dispatch at the location? How was the
a product disposed off? Confirm if the instructions as per
Manual have been followed before disposal?
Are documents related to QC failure retained till 3
years or till completion of investigation whichever
is later?
b Are the investigation reports retained for further
period of one year?
Is approval of controlling department obtained before
disposal of these documents?
Is record maintained for salvaged product & corrective
c action taken?
IX PIPELINE TRANSFER
Is a sample from despatching tank jointly taken and
retained till the batch is established by receiving
a location?
Are the tanks nominated for receipts are made free of

b water before receipt?
Before PLT is monthly monitoring test carried out for
c pipeline product if dormant for 1 month or more?
Is sample from the tanks nominated for receipt taken
d jointly, sealed, labeled with joint signature and retained
in case of pipeline transfer?
e During transfer are:
i. Samples checked as per Manual and records
maintained?
ii. Samples collected during commencement, middle
and end of discharge and retained?
f After receipt, are the following done :
i. Is settling time given adequate as per requirement?
ii Samples (Top/Upper/Middle/Lower/Bottom) taken
and checked as per requirements?
iii. Composite sample sent for batch formation tests?
SR.
NO.
Are following tests carried out on tank samples after
receipt of product through multi-product pipeline :
-MS (Bottom sample) :
g Density, Distillation, Sulphur content
-SKO (Top sample) : Density, Flash point
-HSD (Top sample) :
Density, Sulphur, Kinematic viscosity
Is the product released only after the lab confirmed
h that the product meets specification?
Storage of retention samples is standardized? Check
I for leaks/seal/label condition.
X TANKER RECEIPT:
Are load port test reports/samples available? Storage
a of retention samples is standardized? Check for
leaks/seal/label condition.
b Individual tanker tank samples tested for Test A?
Are the tanks nominated for receipts are
c
made free of water before receipt?
Pre-discharge tests were carried out before discharge
d operations started?
During transfer, are the samples checked as per
e Manual and records maintained?
Is sample from tanks nominated for receipt, taken
f labeled and retained?
After tanker receipt:
i. Is adequate settling time given as per
requirements?
g ii. Samples (Top/Upper/Middle/Lower/Bottom) taken
and checked as per requirements?
iii. Composite sample sent for batch formation tests?
Is the product released only after the Lab confirmed
h that the product meets specification?
XI TANKER LOADING/DESPATCH
Is a certificate obtained from the Master/surveyor
a confirming that the tanks are clean, dry and fit to carry
the product?
Is a valid test report for the product to be loaded
b available?
During transfer, are samples checked as per Manual

c and records maintained?
For Naphtha, are the required tests done after loading
d up to one meter?
SR.
NO.
After completion of loading, are the samples drawn
e from tanker tanks and distributed as per Manual
requirements? Storage of retention samples is
standardized? Check for leaks/seal/label condition.
(B ) BRANDED FUELS
BRAND NAME OF MS – XTRA
I
PREMIUM
Check whether receipts of additive (Friction Buster)
a consignments are accompanied with supplier’s agreed
technical specifications.
Are samples of additive drawn on barrel wise and
tested for density and recorded in comparison with
b parent density and whether variation is in tolerance
limit?
Check availability of lab test reports of the additive
c sample from stock points. Are additive barrels serially
numbered & system of FIFO maintained?
Check daily stock logbook for additive and whether the
d same is reviewed by Location-in-Charge.
Check the correctness of the system of doping the
e desired doses of MFA in MS. Whether proper mixing
and homogeneity with fuel is ensured
Check daily retention composite sample of branded
f MS drawn from first TT filled and retained properly for
30 days
Check whether dedicated TTs with locking
arrangement are used for despatch of branded fuel. In
g case of mixed load with non-branded fuel, whether
undertaking as per OP/SKR/34 dt.23/04/2004 taken.
On addition of additive in every supply, is the product
visually monitored for appearance, color, water,
sediments & density and its records maintained?
h Check whether challans for branded MS carry a
certification from TLF Officer that requisite doses of
MFA has been added.
SR.
NO.
Check records of lab test report (including RON) of
i quality monitoring of branded fuel monthly.
Check 2 hourly density records in delivery challan of
j TTs for branded fuels.
BRAND NAME OF DIESEL – XTRA
II
MILE
Check whether receipts of additive (ELF-EMDFA 200)
a consignments are accompanied with supplier’s agreed
technical specifications.
Check density variation records of all the samples of
b the additive barrels drawn by location for comparison
with supplier’s specifications.
Check availability of lab test reports of the additive
c sample from stock points. Are additive barrels serially
numbered & system of FIFO maintained?
Check daily stock logbook for additive and whether the
d same is reviewed by Location-in-Charge.
Check the correctness of the system of doping the
e desired doses of MFA in HSD. Whether proper mixing
and homogeneity with fuel is ensured.
Check daily retention composite sample of branded
f HSD drawn from first TT filled and retained properly for
30 days.
Check whether dedicated TTs with locking
arrangement are used for dispatch of branded fuel. In
g case of mixed load with non-branded fuel, whether
undertaking as per OP/SKR/34 dt.23/04/2004 taken.
SR.
NO.
On addition of additive in every supply, is the product
visually monitored for appearance, color, water,
sediments & density and its records maintained?
h Check whether challans for branded HSD carry a
certification from TLF Officer that requisite doses of
MFA has been added.
Check records of lab test report of monthly monitoring
i branded HSD.
Check the correctness of 2 hourly density records in
j delivery challan of TTs for branded HSD.
ETHANOL DOPED MOTOR
I
GASOLENE
I RECEIPT OF ETHANOL
Check whether receipt of Ethanol is in dedicated tank
a trucks and there is no scope of ingress of water into
the compartments during transportation.
Whether Specific Gravity at 15 deg C of Ethanol
b received at location is with in +/- 0.0005 of the
despatching location. Is record maintained?
Check whether consignment of denatured Ethanol is
c accompanied with quality certificate as per IS 15464
which confirms to the tender requirement.
Check records of tests carried out from top & bottom
sample of each compartment of the TTs carrying
Ethanol on receipt at location and whether the
d composite samples are tested for appearance, colour,
density, ethanol content & hydrocarbon contamination
checks before decantation into storage tank.
Check the 30 days retention samples of Ethanol (1X 1
e liter composite) drawn from the TTs for seals
/labels/leakages if any.
SR.
NO.
Check whether the special Nitrile / Neoprene rubber
f hoses are used for unloading operation of Ethanol and
its quality & capping arrangement.
Check the 80 mesh strainers provided before
g pump/tank inlet as the case may be.
Check the batch control logbook records are
h maintained as per Appendix 13 of IQCM.
STORAGE & HANDLING OF
II
ETHANOL
a Check colour coding of Ethanol Facilities
Check the condition of silica gel in the silica gel trap
provided in the vent pipe of the storage tank. Whether
b regular fortnightly condition of silica gel checked &
record maintained?
Check the storage tanks and allied facilities for Ethanol
c for positive segregation.
Check the storage tank openings/pipeline fittings for air
d tightness.
Check presence of any water in Ethanol tanks by
e drawing tank bottom samples.
Check records of monthly monitoring tests carried out
f in lab for Ethanol.
Check the records of 30 days retention samples of
g Ethanol drawn from storage tanks
III DOPING OF ETHANOL IN MS
Check the correctness of the system used for on line
a doping of Ethanol with MS to ensure correct dosage.
Check the 80-mesh filter provided on the delivery side
b of the storage tank of Ethanol.
Check quality monitoring records of Ethanol doped MS
samples drawn from TLF Line before commencement
c of loading in each shift, whenever there is a switchover .
of tank and regular hourly samples check for ethanol
content during loading & Monthly Monitoring.
SR.
NO.
Check 30 days retention samples of Ethanol doped
d MS drawn from TLF as per IQCM requirements.
IV FIELD TEST FACILITIES
Check availability of
hydrometres/alcoholometer/thermometers/glass
a cylinders/specific gravity conversion charts (specific
gravity)
Whether location is having master alcohol meter with
b the calibration certificate
Confirm whether in use alcohol meter is verified with
c the master alcohol meter
Check availability of adequate A-Class 100 ml
d graduated glass cylinders with stopper, 10 ml
graduated pipette ( for alcohol content)
TTs FOR TRANSPORTATION OF
V
ETHANOL DOPED MS
Are dedicated TTs being used for transportation of E-
Petrol.? If not, adequate precautions for up gradation
a of TTs is carried out as per IQCM & checked for
cleanliness & dryness before putting into service.
(D) GENERAL:
Housekeeping – Comment on the conditions of hoses,
manner in which the hoses have been kept,
a appearance of tank farm, T/W siding, T/T loading
shed, etc.
Remarks on any QC activity witnessed during

inspection.
b
ACCORDING TO THE LOCATION INCHARGE ARE

c THERE ANY
SR.
NO.
Impediments observed for implementing the
d Manualised instructions.
Suggestions for improvement.

e
In the opinion of the L/I are the officers & staff
f adequate to carry out all the required QC checks.
Status of compliance report/corrective action taken on
g the last QC inspection.
Any other observations related to QC aspects
Inspecting Officer present during Location in-

Officer inspection charge
Name
Designatio
n
Signature
CC: /HO
CC: Head of operations concerned State Office
APPENDIX – 18
AREAS OF RESPONSIBILITY FOR
MAINTAINING THE QUALITY OF
PRODUCTS
SUBJECT PAGE
NO.
Trunk Pipe Line transfer, Refinery 1&2
to Marketing tap off point
Local Pipe Line transfer, Refinery 2
to Marketing Company
Local Pipe Line transfer, Marketing 2
company to Marketing Company
Tanker loading directly by Refinery 2
Tanker loading by other Marketing 3
Company
Tanker Discharge 3
Tank Wagon/Tank Truck 3
Operations
Areas of Responsibility for
Appendix 18
INDUSTRY Maintaining Quality of Product
QUALITY CONTROL MANUAL Areas of
Page No. 1 of 3
Responsibility
AREAS OF RESPONSIBILITY FOR MAINTAINING THE QUALITY OF PRODUCTS
I Trunk pipeline transfers from Refinery to Tap off point of Marketing Company:
1 Refinery shall provide the test report(s) confirming that, the product in the tank(s) from which
transfer is proposed meets specification, to the Marketing Company and Pipeline Division.
2 Refinery before each transfer will, in the presence of Pipeline Division & Marketing Company,
take separately an upper, middle and lower sample, composite them, and preserve in sealed
containers. Second set of this retention sample should be made available to the Marketing
Company and Pipeline Division.
3 The Pipeline Division will be responsible for adhering to the procedures to maintain the
quality of this product while pumping the product (Clauses 3.3 & 5.2) from the refinery pump
discharge manifold to the Marketing Company Tank(s).
4 At Tap Off Points, Pipelines Division and Marketing Company representative shall sample the
tank(s) nominated to receive the product and the samples retained.
5 The tank(s) shall then be handed over to the Pipeline Division for completing the transfer in
accordance with the QC Procedures (Clauses 3.3 & 5.2).
6 At refinery pump discharge manifold and the receipt tank inlet, the Pipeline Division will draw
the initial, middle and final sample before switch over of the tank checked as per Test ‘A’
(Appendix 2), sealed and retained. The Marketing Company reserves the right to be
present, while these samples are drawn.
7 The Marketing Company reserves the right to inspect the Inland Pipeline Transfer Log Book,
associate with sampling during transfer, investigation for quality failures during pumping, and
after completion of transfer.
8 At locations where the tank is not handed over to the Pipelines Division, sampling will be
done as mentioned at `4' above, and the receiving location will be responsible for the
procedures inside their Terminals (Clause 3.3) and informing the Pipeline Division if there is
a quality failure during pumping.
9 Samples and documents shall be retained as per Appendix 2A.
10 Product will be released from the Marketing Company tanks in accordance with the laid down
procedure (Clause 3.2.10).
Appendix 18
Page No. 2 of 3
Responsibility
II Local pipeline transfer from Refinery to Marketing Company:

1 The Clauses at I.1 & I.2 shall be followed.
2 At Refinery pump discharge manifold, the Refinery will draw the initial, middle and final
samples and retain them separately (Appendix 2A). The Refinery will also follow the
procedure for transfer of product by pipeline (Clauses 3.3 & 5.2). The Marketing Co.
reserves the right to be present during sampling and to inspect the records of transfer.
3 Marketing Company will take a sample from the nominated receipt tank(s). The Refinery
reserves the right to be present while sampling.
4 At the point where the Marketing Company's Tap off starts, an initial, middle and final sample
shall be drawn by the Marketing Company, subjected to Test ‘A’ (Appendix 2) sealed and
retained. The Refinery reserves the right to be associated with this exercise.
5 A sample from the Pipeline as close to the inlet of receiving tank should be drawn and Test
‘A’ (Appendix-2) carried out. This sample should be sealed and retained.
6 The Marketing Company will be responsible for informing the Refinery if there is any quality
failure during transfer.
7 All documents and samples shall be retained as per Appendix 2A
III Local pipeline transfer from Marketing Company To Marketing Co. Clauses 1
to 7 as in II above are applicable.
IV Tanker Operations:
a) Tanker loading directly by a Refinery-
1 Clauses I.1, I.2 & II.2 shall be followed.
2 The Marketing Company will ensure fitness of tanker tanks to load the product.
3 At jetty end and tanker end, the Marketing Company will be responsible for the quality procedures
(Clause 5.1.6).
4 The initial, middle and final sample from the tanker manifold will be drawn by the Marketing Company
in the presence of the ship's representative, subjected to Test ‘A’ (Appendix 2), sealed and retained
(Appendix 2A).
5 On completion of loading, quality formalities (Clause 5.1.7) shall be completed by Marketing

Company.
6 Refinery shall hand over test report(s) of each shore tank(s) used for loading the tanker and the shore
tank(s) sample to the Marketing Company for onward transmission/submission to the ship
7 At load port ship's composite samples shall be drawn by cargo owner/ ship’s representative/
Marketing Company and surveyor and signed/sealed (Appendix 2A). Sets of these samples should
be available with the ship for disport.
Appendix 18
Page No. 3 of 3
Responsibility
b) Tanker Loading directly by the other Marketing Companies Clauses 1 to 7 as

in IV above are applicable.
c) Tanker Discharge:
1 The Charterer of the tanker will be responsible for implementing the procedure (section 3) at the
tanker and jetty end.
2 Subsequent receiving location of Marketing Company shall, after complying with all the clauses in
Section 3, excepting Clause 3.2.2, accept the product for discharge.
3 When one Marketing Company transfers the product during tanker discharge, to another Marketing
Company, then the Quality Control responsibilities are :
- The first Marketing Company will ensure compliance of Clauses 3.1, 3.2.2, 3.2.3 & 3.2.4
and maintaining relevant records.
- The second Marketing Company will take over the quality responsibility from their tap off point, draw
initial, middle and final samples during pumping and adhere to the quality procedures (Clauses 3.2.6
to 3.2.10).
4 In case of Other Marketing Company charter/ Other Marketing Cos' products, the joint sampling
should be done at disport. The representatives of the oil companies should sign the test reports.
5 In the event of disputed test results of first samples, the repeat samples should be jointly drawn by
cargo owner (loading co.), Surveyor and the receiving company from individual tanker tanks. The test
reports should be jointly signed by the Oil companies.
6 In case of failure of product, individual tanks samples should be tested jointly for batch formation by
representative of cargo owner, ship’s representative and receiving company in presence of Surveyor
for investigation and cargo disposal. These test reports prepared after testing of repeat samples
should be jointly signed by the involved oil companies.
V) Tank Wagon/Tank Truck Operations:
The entire responsibility of product going off-spec in the tank wagon at any stage is of the Marketing
Company having sole agency for distribution of the product of that Refinery or the loading Company
(in case of Terminals, unless it can be proved that the product was off-spec in the refinery tank itself
or went off-spec at various stages of refinery pipeline manifolds including the loading points, in that
case, the responsibility of off-spec product in the wagon will be of refinery end).
APPENDIX 19
PRODUCT
ACCEPTANCE
LIMITS EX
REFINERIES / PIPE
LINES / IMPORTS
Product Acceptance Limits for
Appendix 19
INDUSTRY Refineries/Pipelines/Imports
QUALITY CONTROL MANUAL Product
Page No. 1 of 4
Acceptance Limits
PRODUCT ACCEPTANCE LIMITS EX REFINERIES / PIPE LINES / IMPORTS **

Table 1
Manufacturing Specifications for Rail / Road / Dedicated Pipeline
SR NO CHARACTERISTIC BIS MANF SPCFCN
MS BS – II
i) Density, Kg/M3 710 - 770 711 - 768
ii) RON, min 88.0 88.5
iii) Distillation
Recovery at 70 deg C, % Vol 10 - 45 11 - 38
Recovery at 100 deg C % Vol 40 - 70 41 - 70
Recovery at 180 deg C % Vol min 90 91
FBP deg C max 215 200
iv) Benzene, % Vol max 3.0 2.7
v) Total Sulphur, ppm max 500 480
vi) RVP, kPa 35 - 60 38 - 58
MS BS- III
i) Density, Kg/M3 720 - 775 721 - 773
ii) RON, min 91.0 91.5
iii) Distillation
Recovery at 70 deg C, % Vol 10 - 45 11 - 38
Recovery at 100 deg C % Vol 40 - 70 41 - 70
Recovery at 150 deg C % Vol min 75 76
FBP deg C max 210 200
iv) Benzene, % Vol max 1.0 0.90
vi) RVP, kPa max 60 58
HSD BS-II
i) Cetane Index min 46.0/43.0 46.5/43.5
ii) Distillation
Recovery at 370 deg C, % Vol min 95.0 95.5
iii) Flash Point, deg C min 35.0 37.0
iv) Total Sulphur, ppm max 500 480
v) Lubricity, microns, max 460 420
vi) Particulate Matter, mg/kg max NA 24
HSD BS-III
i) Cetane Index min 46.0 46.5
ii) Cetane Number min 51 51
iii) Distillation
Recovery at 360 deg C, % Vol min 95.0 95.5
iv) Flash Point, deg C min 35.0 37.0
vi) Lubricity, microns, max 460 420
vii) Oxidation Stability, gm/m3 max 25 22
Appendix 19
Page No 2 of 4
Acceptance Limits
Table 2
Manufacturing Specifications for Multi-Product Pipeline **
[A]
MS BS – III
[Pipeline Product Sequence: SKO – MS BS III – SKO]
o
A For SKO : Sulphur Max 1000 ppm, FBP < 280 C
FBP RON Sulphur Other Properties
o
Max C Min ppm
*
190 92 / 91.6 135 As per Rail / Road Manufacturing Specifications
* For MJPL only, whenever Motor Gasoline with RON 91.6 is pumped, the interface may be
warranted for reprocessing
o
B For SKO: Sulphur Max 2000 ppm, FBP < 280 C
o
Max C Min ppm
190 92 / 91.6* 125 As per Rail / Road Manufacturing Specifications
* For MJPL only, whenever Motor Gasoline with RON 91.6 is pumped, the interface may be
warranted for reprocessing
MS BS – II
[Pipeline Product Sequence: SKO – MS BS II – SKO]
o
A For SKO: Sulphur Max 1000 ppm, FBP < 280 C
o
Max C Min ppm
195 89 470 As per Rail / Road Manufacturing Specifications
o
B For SKO: Sulphur Max 2000 ppm, FBP < 280 C
o
Max C Min ppm
195 89 450 As per Rail / Road Manufacturing Specifications
Appendix 19
Page No. 3 of 4
Acceptance Limits
[B]
HSD BS – III
[Pipeline Product Sequence: SKO – HSD BS III – SKO]
o
A For SKO : Sulphur Max 1000 ppm, FBP < 280 C, Cetane No. 35 Min
Cetane Number Sulphur Other Properties
Min ppm
51.4 320 As per Rail / Road Manufacturing Specifications
B For SKO: Sulphur Max 2000 ppm, FBP < 280 oC, Cetane No 35 Min
Min ppm
As per Rail / Road
51.4 300
Manufacturing Specifications
HSD BS – II
[Pipeline Product Sequence : SKO – HSD BS II – SKO]
o
A For SKO: Sulphur Max 1000 ppm, FBP < 280 C, Cetane No. 35 Min
Min ppm
B For SKO: Sulphur Max 2000 ppm, FBP < 280 oC, Cetane No 35 Min
Min ppm
[C]
MS BS – III / HSD BS – III

BS III product specification will be equivalent to Rail / Road transportation
** The above figures are directional. Refer Section 2, Clause 2.1.

Appendix 19
Page No. 4 of 4
Acceptance Limits
Note 1:
Where ever the interface quantity increases the above limits, the same will be bypassed/ isolated and subject
to correction /reprocessing.
Note 2:
Acceptance of any deviation in above requirement is to be approved by Operations Head of the Refinery
Head Quarter.
Note 3:
o
SKO Flash Point should be 38 C minimum for all types of Multi Product pipeline dispatches. For Rail / Road /
o
Dedicated pipeline dispatches from refinery, the Flash Point should be 38 C minimum
Note 4: Naphtha: Used as Feed Stock for Fertilizers

Non Volatile matter (NVM) by (P: 64) test method should not be more than 5 mg/100 ml.
Note 5:
Wherever specific deviations are required, the manufacturing specification need to be worked out considering
the technique adopted for interface management on transportation through multi-grade pipeline i.e. by
mechanical/gas/chemical pig and also taking into account length of pipeline, gradient of pipeline, batch length
interruptions & accuracy of sharp interface cutting or by isolation at receiving end and subsequently
reprocessing or absorption with the bulk product.
Note 6:
Wherever fuels are blended with ethanol, bio-diesel etc. the manufacturing specification shall be controlled in
accordance with the requirement as mentioned in respective manuals.
Note 7: When transfers take place through a multi-product pipeline Kinematic Viscosity for all HSD grades
shall be (minimum) 0.2 cSt higher than the prevailing lower specification limit.
APPENDIX 20
GLOSSARY OF
TERMS
Appendix 20 Glossary of terms
INDUSTRY
QUALITY CONTROL MANUAL Glossary Page No. 1 of 2
GLOSSARY OF TERMS
1. REFINERY GOOD CONDITION
All products, after manufacture, are tested and certified by the refinery that it meets the required
specifications. The QC System and procedures are outlined to maintain the products in the Refinery
Good Condition by keeping the ingress of all extraneous matters (dust, dirt, water etc.) to the barest
minimum and also to take immediate corrective action whenever such foreign matters are detected.
2. SAFETY AND OPERATIONS MANUAL
Each organisation has outlined the manner in which safe operations are to be carried out, in the
respective manuals. These manuals also have to be followed whenever implementing the Non-
Aviation Quality Control Manual.
3. MULTIPRODUCT PIPELINE
A common line used for transferring different grades of petroleum products.
4. DEDICATED PIPELINE
A totally segregated pipeline with no cross over connections, flange connections or any other
connection with any other pipeline, used by an organisation to transfer a single grade of petroleum
product from their refinery to their storage tank for distribution, e.g. the pipeline from :
a) HPC Vishaka Refinery to HPC Vishakha Terminal

b) HPC Refinery Bombay to HPC Mahul Storage tanks
c) IOC Mathura Refinery to IOC Mathura Installation
d) IOC Mathura Refinery to HPC Mathura Installation
e) IOC Koyali Refinery to HPC Nandesari Installation
5. LOCAL DEDICATED PIPELINES:
A totally segregated pipeline with no cross over connections, flange connections or any other
connections with any other product used by an organisation to transfer a single grade of Petroleum
product from their locations to other Oil Company’s locations separated by boundary/short distance.
6. UNCONNECTED TANK WAGONS:
A tank-wagon on which the paste-on label is not available, the Quality Control Release Certificate is
not available, sick tank wagons transhipped by the Railways without supervision by Marketing
Organisation etc.
Appendix 20 Glossary of terms
INDUSTRY
QUALITY CONTROL MANUAL Glossary Page No. 2 of 2
7. SAMPLING AIDS (IS-1447)
a) Weighted sampling can :

Metal sampling apparatus of such weight as to sink readily in the product to be sampled. The
apparatus shall be provided with means to permit filling at any desired level and shall have attached a
non-sparking chain or cord. Metal used to weigh the apparatus shall be fitted externally at the bottom
or contained in an oil tight false bottom since irregularities in the metal may retain material which will
contaminate the sample if the weight is fitted in the interior.
b) Sampling cage
A metal holder or cage suitably constructed to hold the appropriate bottles or cans. The combined
apparatus shall be of such weight as to sink readily in the product to be sampled and provision shall
be made to permit the bottle or can at any desired level.
c) Sampling thief
This is a metal sampling apparatus with an opening at the bottom and is actuated when the apparatus
comes to rest on the tank bottom.
d) Sampling Facility
Fitted on the pipeline by opening of which the pipeline contents can be drawn out.
8) BONE DRY
There should not be even traces of the previous product.
9) OMC – OIL MARKETING COMPANIES
1) M/s. Indian Oil Corporation Limited

2) M/s. Bharat Petroleum Corporation Limited
3) M/s. Hindustan Petroleum corporation Limited
10) INTERFACE
In pipeline context, interface is a mixture of two compatible products. It is assumed that interface
contains equal percentage of both the products.

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INDUSTRY

EFFECTIVE – JANUARY 2009

INDUSTRY QUALITY CONTROL MANUAL FOR

Sr. Name Designation Company

1.4 QUALITY CONTROL ORGANISATION

1.5 QUALITY CONTROL RESPONSIBILITIES

1.5.3 Role of Quality Control Department and Quality Audit Inspections

1.6 PRODUCT SPECIFICATION

SUBJECT PAGE NO.

2.0 PRODUCT QUALITY AND SPECIFICATIONS

2.1 MANUFACTURING SPECIFICATIONS

2.2 MARKETING SPECIFICATIONS

3.1 SAMPLING OF TANKS NOMINATED FOR RECEIVING PRODUCT

3.2 RECEIPT BY OCEAN TANKERS (COASTAL / IMPORTED)

3.2.4 PRE-DISCHARGE TEST

The record of all the Interface disposals / management shall be maintained.

3.3 RECEIPT OF PIPELINE TRANSFERS

3.4 RECEIPT BY TANK-WAGONS

3.4.1 Ensure that the seals of the tank-wagon are intact.

3.5 UNCONNECTED TANK-WAGONS

3.6 RECEIPT BY TANK TRUCKS

3.7 RECEIPT BY BARRELS

3.7.1 The seals on each barrel shall be checked.

3.7.6 Receipt of Additives / Dye / Marker from Vendor or Location

3.8 BATCH NUMBER

4.1 FACILITIES (MAIN)

In case of operational requirement if inter tank transfer or acceptance of pipeline content is

4.2 OTHER FACILITIES

4.3 COLOUR CODING

4.3.2 The recommended colour coding for bands shall be: -

** Refer - Indian Standard Colour No. of IS 5:2004

4.3.3 TYPICAL COLOUR CODING CHART

MS Bharat Stage III

HSD Bharat Stage II

HSD Bharat Stage III

HSD Bharat Stage

4.4 QUALITY MONITORING

4.4.3 Supplies can be made from the tank under monitoring.

4.5 DISPOSAL OF PRODUCT USED FOR GRADE CHANGE OVER

4.6 PRODUCT QUALITY FAILURES

5.1 OCEAN TANKER LOADING AND DESPATCH

5.2 PIPELINE DESPATCHES

5.3 TANK-WAGON DESPATCHES

5.4 TANK TRUCK DESPATCHES:

5.5 BARREL DESPATCHES

5.6 RETENTION OF SAMPLES

6.0 ADDITIONAL CONTROLS FOR HIGHLY QUALITY SENSITIVE PRODUCTS

6.1.2 Batch Numbers

6.1.3 The batch numbering system shall be as follows:

First Product code - NAP

The clauses in Section 5 in regard to loading of ocean tankers shall be followed.

6.2 LOW SULPHUR HIGH FLASH HSD

7.2 SAMPLING AIDS

7.3 SAMPLE CONTAINER

7.4 TYPES OF SAMPLES

7.4.2 All Level Sample

7.4.3 Top Sample

7.4.4 Upper Sample