Watkins Spring Discussion Guide

January 4, 2022 2:49 PM © Starbucks Corporation.
For internal use only | US - CO

Period Planning Visit Discussion Guide Spring
In Period Planning Visits (PPVs), DMs and SMs work shoulder-to-shoulder to review SM plans for the period,
opportunities in store operations and locally relevant topics. Together, leaders evaluate store health through the
lens of partner, customer and business, prioritizing key activity. DMs audit items that must be documented for Store Manager Responsibilities
legal, regulatory or contractual purposes by reviewing the Daily Records Book during each visit.
Preparing for your PPV
•• Plan time to review the PPK, capturing and
clarifying activity for you and your store
•• When clarifying activity for the period,
assess standard or opportunity gaps that
could prevent success and consider impact
to existing plans (Store Action Plan)
•• Gather appropriate leading indicator data
from Decision Center
•• Prepare to share with your DM the activity
you have prioritized and planned for the
period
Used to document Used to identify
a plan to own and gaps, build
grow the business capability, coach
effectively and
guide improvement District Manager Responsibilities
Preparing for your PPV

•• Plan time to review and analyze the PPK
to determine impact to your partners and
customers; clarify how priorities could
impact partners differently
•• Plan PPVs so time is spent where support is
most needed
•• Review leading indicator data to be ready to
support areas of opportunity on your team
•• Review SM’s commitments and timelines
from previous visits
During store visits (including PPVs)

Activity required to •• Leverage Steps to Excellence, Guides to
support priorities Coaching and System Checks to help store
for the period managers identify and close standards and
opportunity gaps
All store visits are a chance to observe and coach the customer experience. If opportunities arise, planned
activity (including PPVs) should be re-prioritized to focus on creating best moments for our customers.
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January 4, 2022 2:49 PM © Starbucks Corporation. For internal use only | US - CO
Period Planning Visit Discussion Guide STORE NUMBER 57547
Begin prioritizing and planning by capturing and clarifying your Operations and Leadership activity for the period.
Ops Standards &

Staffing & Scheduling Teaching & Training Sales & Inventory
Continuous Improvement
-stay consistent with a interviewing -schedule all training time/check in or -scheduling consistent order -by 3/28 utilize playbuilder
cadence flex time to ensure on time completion receive/inventory health checks monday-sunday tool
-schedule cadence for all health checks -before 4/1 SM training 30 minutes -create/update pars for warmer -by 3/28 custom digital daily plan on my
weather/growing business daily (refresh my daily in week prior SSV
-by 3/28 schedule BT meeting to -SSV to go over dairy marking process meeting
discuss changes in practice shift guide -update schematics for BOH and FOH
-schedule go see with SSV team to HV

DT with low times and high connection
Coaching for Performance Culture & Effective Business Analysis &

Prioritizing & Planning
& Development Communication Problem Solving
-karaoke night event planning with SSV -3/1-3/20 PDC convos with all partners -weekly workplace live tastings to be led -consistently use business tracker with
developing to ASM using bookings on M+F+Sa by Daniel P review time
-create flex time to adjust training -BT meetings to be led by Ryan, Janett, -Global Month of good to be led by -ian and mika to lead through business
schedules/plans and Melvin Christiana and the community pillar analysis
-prioritize time for third place -SSV meetings to be led by Melissa -review new steps to excellence--Lead
development series and convos led by through a benefits workshop monthly
Melissa with partners, create consistent office
hours weekly for partners
What adjustments are needed to existing plans - what activity needs to be reprioritized or emphasized?
-prioritize training and building capabilities.
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January 4, 2022 2:49 PM © Starbucks Corporation.

For internal use only | US - CO

Preparing for your PPV

During store visits (including PPVs)

Ops Standards &

-schedule go see with SSV team to HV

Coaching for Performance Culture & Effective Business Analysis &

-prioritize training and building capabilities.

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