Appendix D
Appendix D
Appendix D
Dear Respondents,
responses in the space provided. Please rate the following variables as you
Respectfully yours,
Noted by:
Adviser
Survey Questionnaire
Name: ____________________________________________________________
Sex: ______________________________________________________________
Age: ______________________________________________________________
Purpose of Rental: __________________________________________________
Direction: Please rate the following items using the scale below to assess the level of
usability of Uncle John’s Car Rental: A Mobile-Based Booking Application. Please
put a checkmark (✓) beside what best corresponds to your answer.
Scale Rating
5 Very Much Usable
4 Moderately Usable
3 Usable
2 Slightly Usable
1 Not Usable
Items 5 4 3 2 1
1. Overall, I am satisfied with how easy it is to use this system.
2. It was simple to use this system.
3. I could effectively complete the tasks and scenarios quickly
using this system.
4. I was able to complete the tasks and scenarios quickly using this
system.
5. I was able to efficiently complete the tasks and scenarios using
this system.
6. I felt comfortable using this system.
7. It was easy to learn to use this system.
8. I believe I could become productive quickly using this system.
9. The system gave error messages that told me how to fix
problems.
10. Whenever I made a mistake using the system, I could recover
easily and quickly.
11. The Information (such as on-line help, on-screen messages, and
documentation) provided with this system was clear.
12. It was easy to find the information I needed.
13. The information provided for the system was easy to
understand.
14. The information was effective in helping me complete the tasks
and scenarios.
15. The organization of the information on the system screens was
clear.
16. The Interface of the system was pleasant.
17. I like using the interface of this system.
18. This system has all the functions and capabilities I expect it to
have.
19. Overall, I am satisfied with this system.
This is the end of the SURVEY QUESTIONNAIRE. Thank you very much for
the time and generous cooperation.
___________________
Respondent’s Signature