Instructions

WD645
WD640

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 Instruction booklet
WASHER DRYER

GB GB Contents
English Installation, 2-3
Unpacking
Remove the transit fixings
Levelling
Water connections
Drainage and electrical connections
Technical details

Washer dryer description, 4-5

The front
The back
Control panel
Indicator lights
The Display

Starting and programmes, 6-9

Briefly: how to start a programme
To stop or change a programme
Programmes table
Reducing the wash temperature
Options
Automatic features
Drying

Detergents and laundry, 10

Detergent dispenser
Washcare Tips
Preparing your laundry

Precautions and Advice, 11

General safety
Disposal
Saving energy and respecting the environment

Care and Maintenance, 12

Switching off the water or electricity supply
Cleaning
Checking the water inlet hoses
Fuses
Changing the plug

Troubleshooting, 13

Service, 14
Before calling for assistance
Spare parts

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 Installation

! Keep this instruction manual in a safe place for ● repeat steps 1 to 5 to remove the second transit
GB
future reference. Should the appliance be sold, bolt.
transferred or moved, make sure the instruction manual ! Packaging materials are not children's toys.
accompanies the washer dryer to inform the new

Installation
owner as to its operation and features. Levelling
! Read these instructions carefully: they contain vital
information on installation, use and safety. Your machine will be noisy if the two front feet are not
adjusted so that the machine stands firm and level.
Unpacking ! The inclination of the machine, measured on the
1. Unpack the machine. top, must not exceed 2˚.
2. Check whether the washer dryer has been 1. Move your machine into its final location.

Description
damaged during transport. If this is the case, do - Take care not to trap or kink the hoses.
not install it and contact your retailer. 2. Turn one or both front feet
clockwise until the machine
Remove the transit fixings stands firm and level. The
IMPORTANT: Follow these instructions to remove the spring on each foot will stop
TWO transit fixings (see Description for location). them coming loose.

Programmes
Starting and
Situated one either side of the
rear panel, BOTH transit bolts
MUST be removed before use.
! Failure to do so may cause If it is placed on a fitted or loose carpet, adjust the
damage to your machine. feet in such a way as to allow enough room for
It is important the transit bolt ventilation beneath the machine.
and spacer (see pic) come out

Detergent and
intact. Water connection

Laundry
1. Use a crosshead screwdriv- Connecting the water inlet hoses.
er to remove the yellow plastic Remember, please use the new hoses supplied, fitted
cover. to the machine. Old hoses may cause leaks due to
worn out washers or may split due to water pressure.

Precautions and
1. Before making connections to both hot and cold
water supplies, allow the water to run freely from the

advice
supply tap until it is perfectly clear.
2. Unscrew the bolt using a 2. Connect the new fill hoses to the water supply taps:
13mm spanner. - Red or Grey hose end to Hot
- Blue Hose end to Cold
3. Turn both supply taps on and check for leaks,
tighten if necessary.
Maintenance
! Make sure there are no kinks or bends in the hoses. Care and
! The water pressure at the tap must be within the
3. STOP when 3 threads can values indicated in the Technical details table (next
be seen. page).
! If the water inlet hoses are not long enough, contact
Troubleshooting

a specialist store or an authorised serviceman.

! Always use new hoses.
! Check the water hoses at least once a year, replace
any that are cracked as worn hoses could split under
water pressure.
4. Hold, slide and pull to remove. ! If you have no hot water
supply, a ‘Y’ piece adaptor is
available from your local
Service

5. For safety, replace both Hotpoint authorised Service

yellow plastic covers over the Centre or by calling the
holes left by removing the two Genuine Parts & Accessories
bolts. Hotline (see KEY CONTACTS).

2
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 Installation

GB
Drainage connections ! When the machine is installed, the mains socket
must be within easy reach and should be connected
We recommend one of the following: to a suitable electrical supply.
! Although you may need to move the hooked end ! Do not use extensions or multiple sockets.
support along the grey drainage hose, DO NOT ! The power supply cable must never be bent or
remove it. dangerously compressed.
! Whichever drainage method you use, make sure that ! The power supply cable must only be replaced by
the hooked end support is fixed level to, or above the an authorised serviceman.
‘Plumbing Indicator Line’ (see Description). ! The company denies all liability if and when these
norms are not respected.
Standpipe method:
1. Make sure the standpipe
Hooked end
height is a minimum 500mm from
support
the floor. Technical Details
2. Insert the drainage hose
minimum: approximately 100mm into the Models WD645,
500mm
standpipe. WD640

59.5cm wide
Dimensions 85cm high
Under sink method: 60cm deep
1. Cut off the blocked end of the
under sink drainage unit. Capacity from 1 to 6kg Wash
from 1 to 5kg Dry

Electric voltage 220/230 Volts 50Hz

connections maximum absorbed power 1700W

Water maximum pressure 1 MPa (10 bar)

2. Fix the hooked end support a connections minimum pressure 0.05 MPa (0.5 bar)
minimum of 800mm from the
floor. Spin Speed up to 1400 rpm

Hose clip 3. Use a hose clip to securely

minimum: attach the grey drainage hose Control programme D
800mm
from floor end to the under sink drainage programmes temperature 60˚C
unit using a hose. according to
IEC456 - Wash run with a 6kg load
directive - Dry run with 5kg & 1kg loads
Electrical connections
This appliance is compliant with the
Before plugging the appliance into the mains socket, following European Community
make sure that: Directives:
● the socket is earthed and in compliance with the
applicable law. - 72/23/EEC & 93/68/EEC
● the socket is able to sustain the appliances (Low Voltage) and subsequent amendments.
maximum power load indicated in the Technical - 89/336/EEC, 92/31/EEC & 93/68/EEC
Details table (on the right). (Electromagnetic Compatibility) and subsequent
● the supply voltage is included within the values amendments.
indicated in the Technical Details table (on the right).
● the socket is compatible with the machines plug. The first wash cycle
If this is not the case, replace the socket or the
plug. Once the appliance has been installed and before you
! The machine should not be installed in an outdoor use it for the first time, run a wash cycle without
environment, not even when the area is sheltered, detergent and no laundry, setting the 95˚C
because it may be very dangerous to leave it exposed programme B without a pre-wash cycle. This will take
to rain and thunderstorms. approximately 2 hours 30 minutes to complete.

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 Washer Dryer Description

The front The back Hot water inlet point and GB

Dispenser Drawer Control Panel Rating Plate supplied hose
Mains cable (Red or Grey end)

Installation
Cold water inlet
Hooked end point and supplied
Interlocking
support hose (Blue end)
door and
release lever Plumbing
Two transit fixings, Indicator Line

Description
located under yellow
plastic covers, one Drainage Hose
either side of the rear
panel.
(! both must be
removed before
Front Adjustable Feet using your machine).

Programmes
Starting and
Rear Feet
Control panel
DOOR LOCKED PROGRESS ON/OFF
Indicator light Indicator lights Light
OPTION
OPTION ON/OFF
Buttons DISPLAY
Lights Button
Programme listing

Detergent and
Laundry
Precautions and
WASH TEMPERATURE

advice
START/CANCEL
Button Button
Detergent dispenser DRYING TIMES PROGRAMME SELECTOR
Button Dial
Detergent dispenser: To add detergent and fabric WASH TEMPERATURE button: To reduce the selected
softener (see Detergents and Laundry). programmes wash temperature (see Starting and

Maintenance
Programmes).
Care and
Programme listing: To consult a straightforward
chart of the different programmes available. ON/OFF button: To turn the machine on and off.

PROGRESS Indicator lights: To find out which cycle ON/OFF light: Signals that the machine is in use or
phase is under way. The corresponding light for the ready to select a programme
Troubleshooting

cycle in progress is illuminated.

START/CANCEL button: To start the programme or
DRYING TIMES button: To set the drying time. cancel any incorrect settings.

OPTION buttons: To select the options available (see DOOR LOCKED Indicator light: When lit your selected
Starting and Programmes). programme is in progress and the door cannot be
opened. The door can be opened when the programme
OPTION lights: When an option is selected, the has finished and this light has switched off.
corresponding light is illuminated. This light will also flash to indicate the door has not
Service

been shut properly.

PROGRAMME dial: To select the programme you

require. The knob stays still during the cycle.

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 Washer Dryer Description

GB PROGRESS INDICATOR lights: DOOR LOCKED light:

These will light up to indicate the This light will come on two seconds after the
progress of the selected Start/Cancel button has been pressed and will stay lit
programme. throughout the programme.
If this light is on, the appliance door is locked to
prevent it from being opened accidentally; to avoid
any damage. Wait for the light to go out before you
open the door.

When the programme is started the light corresponding ! The DOOR LOCKED indicator light will flash and
to the first cycle is lit and as the programme ‘door’ will appear in the display to indicate the door
progresses, successive lights will come on until the has not been closed properly, and the selected
programme finishes. programme will not start. Push the door shut until you
During a wash programme the display will show the hear the catch click, the DOOR LOCKED light will
time remaining to the end of the programme. stop flashing and the selected programme will start.

OPTION buttons / lights: DISPLAY

The display shows either the amount of time delay
When an option is selected, the remaining until the start of a programme, or gives an
corresponding light is illuminated. indication of the amount of time left for a programme in
progress.
The delay time is displayed in hours and counts down
each hour.
The time to end is displayed in hours and minutes and
counts down each minute. The approximate
programme times are dependant on the temperature
● If the option selected is incompatible with the and pressure of the incoming water supply, the
programme set, the button will flash and the option option(s) selected and the load being washed. They
will not be enabled. may therefore change during the fill stages of each
● If you set an option that is incompatible with an programme to take into account the extra heating or fill
option selected previously, only the last option time required.
selected will be enabled. The colons between the hours and minutes in the
display flash to show that the time is counting down.

The display also shows if there is a problem with your

machine, if this occurs the display will show F followed
by a fault code number:
- H20 A problem with the water supply.
Check that both water supply taps are
turned on and working.
- door The door is not closed (as above).
Push the door shut until you hear the catch
click.
- F000 Indicates a machine fault.
Please note the code and contact the
Service Centre (see Service).

5
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 Starting and Programmes

On-Off / Selecting a programme To stop or change a programme GB

1. Switch the machine on by pressing the ON/OFF 1. Press the Start/Cancel button for 2 seconds
button , for 2 seconds. All the indicator lights will 2. Select ‘Pump Out’ on the programme selector

Installation
light up for a few seconds and the DOOR dial.
LOCKED indicator light will flash once. 3. When the machine has finished emptying, turn the
2. Load your laundry into the machine and shut the PROGRAMME SELECTOR dial to the new
door. programme required, you may need to add
3. Add the detergent and any fabric softener (see detergent (see Detergents and Laundry).
Detergents and Laundry). 4. Press the Start/Cancel button for 2 seconds to
4. Turn the PROGRAMME SELECTOR dial to the start the programme.

Description
required programme.
5. Select any options you require (see Personalisation). ! If you cancel a hot wash programme, take care
6. Press the Start/Cancel button for 2 seconds to when removing the laundry, it might still be very hot.
start the programme.

IMPORTANT INFORMATION: The temperature of the incoming water supply, load size and selection of any Optional Wash Feature,

Programmes
Starting and
ie. Time Saver, will affect the programme times*.
Programmes Fabric Temp. Max. Approx. Spin WEIGHT OF
table ˚C dry programme speed
Wash weight time* WASH LOAD
label load Two examples of
maximum wash loads
A Mixed Prewash 30 6kg 20 minutes Slow for different types of
fabric:

Detergent and
White Cotton & Linen
B COTTON

Laundry
without special finishes. 95 6kg 2 hours 30minutes Fast
2 Bath Towels
C Super Wash 60 6kg 2 hours 20minutes Fast
White Cotton & Linen 1 Hand Towel
6 Shirts
Colourfast Cotton, Linen
D or Viscose without special 60 6kg 2 hours Fast 6 Blouses
finishes. 1 Sets of Pyjamas

Precautions and
Fast Wash 4 Items of
E Colourfast Cottons & Linen 60 5kg 1 hour Fast Underwear

advice
F Colourfast Cottons,
Linen & Viscose 40 6kg 1 hour 45minutes Fast = 6kg
Coloured Synthetics: SYNTHETIC
coloured Nylon, Polyester,
Acrylic and Cotton mixtures, 2 Children’s Dresses
G Cotton or Viscose with special 50 3kg 1 hour 10minutes Slow
4 Shirts
finishes,

Maintenance
coloured Polyester and Cotton 4 Blouses

Care and
mixtures.
1 Sets of Pyjamas
Acrylics: Set the wash temperature to 40˚C using the Wash Temperature button. 4 Items of
G Acrylics and tri-acetate
blends of these fabrics with
40 3kg 1 hour Slow
Underwear
Wool, Polyester and Wool blends.

Handwash Wool 40 1kg 45minutes Slow

= 3kg
H
Troubleshooting

J Silks 30 3kg 55minutes Gentle

Handwash Wool Approved
‘The wool wash cycle on
K Fast Wash 30 3kg 30minutes Slow Hotpoint machines has been
tested and approved by the
L Handwash 25 3kg 45minutes Gentle Woolmark Company for
washing garments labelled
Drying - Auto/Timed Options: select High Heat for cottons, Low Heat for synthetics.
M as “hand wash”,provided that
Rinse and Spin Mixed 3kg 30minutes Slow the garments are washed in
accordance to the instructions
Service

Fast Spin Cotton 6kg 15minutes Fast issued by the manufacturer

of this machine.’
Slow Spin Delicates 3kg 13minutes Slow Note: We recommend
using a wool wash liquid
Pump Out All 2minutes when using Programme H.

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 Personalisation

GB
Reducing the temperature Optional Features
Button selection:
You can reduce the wash temperature below the 1. press the button corresponding to the desired
maximum for the wash programme you have chosen. option, according to the table below.
Each press of the ‘Wash Temperature’ button will 2. the option is selected when the corresponding
reduce the wash temperature by 5˚C. The new wash light is illuminated.
temperature will be shown in the display.
If you press again after ‘OFF’ has been displayed, the
machine will revert to the original wash temperature.

Option table

Option Effect Comments Available with

programmes

Allows you to
Drying High select HIGH heat B,C,D,E,F
for tumble Default is LOW heat .
Heat &M
drying.

Reduces wash C, E, G
Reduce Meaning less ironing for delicate clothes.
action and spin plus
Creases
speed.
Rinse and Spin

Clothes will be
held in the final B, C, D, F, G, J
rinse water, Complete the final spin by pressing the Rinse Hold button plus
Rinse Hold keeping them when the light is flashing.
Rinse and Spin
fresh until you are
ready to complete
the programme.

Reduces
Time Saver Saves up to a third on the programme time. B, D and G
programme time.

To delay the start Each press of the option button will add a delay of one hour.
of the wash If you press after 24 shows on the display, the machine will reset B, C, D, E, F, G
Time Delay the time delay and ‘OFF’ will appear in the display. Any press
programme by plus
after this will start the time delay again from one hour.
up to 24 hours The display will show the delay you have chosen. Rinse and Spin

Automatic features

Auto half load: ! Do not allow children to play with the appliance or
Auto half load saves you time and money when tamper with the controls.
washing smaller loads. ! Do not overload the appliance. It may damage the
Water levels are automatically adjusted to cater for the laundry and reduce the quality of the wash.
different loads. ! When in operation, remember that the door glass
may become hot to the touch.
Unbalanced load: ! Do not open the dispenser drawer during any
Your machine has an inbuilt feature to prevent it programme.
spinning with an unbalanced load. If the machine is ! Do not try to open the door when the DOOR
unable to balance the load it will abort the spin LOCKED indicator light is on.
process. ! If you stop a programme part way through a wash or
If this safety feature is encountered you can spin the there is a power cut, take care when opening the door
load, after first opening the door, redistributing the the machine may contain hot water.
load and selecting a spin only programme.

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 Drying

Auto and Timed Drying programmes Important information: GB

! To improve the life expectancy of your machine,
Independent drying only programme: it is recommended that you do not stop or cancel
1. Remove the wet laundry and in drum dosing ball your programme during the drying cycle.

Installation
(if used) until the correct ‘Drying Weight Load’
! It is recommended that you allow the programme to
(see Drying table) is left in the drum.
complete its full cycle, which includes completing the
Close the door until it clicks shut.
‘cool tumble’ phase.
2. Turn the programme selector dial to drying
! A 20 minute ‘cool tumble’ is included at the end
programme M (see Programmes).
of drying, allowing fabrics to cool down, minimising
3. Select HIGH HEAT if drying cottons by pressing
creasing - The load may still be warm when
the Drying High Heat option button: the

Description
removed from the machine.
corresponding light will show selection.
! If your machine is not permanently plumbed in, turn
4. Set the required drying time or autodry option (see
on the cold water supply and hook the drain hose
drying options below).
over the sink to enable the condensing action to
5. When all selections have been made press the
work.
Start/Cancel button. The door will lock.
! The dryer is intended for use only where water is
6. A short time after the programme has finished the
used for the cleaning process.

Programmes
Starting and
DOOR LOCKED indicator light will go out and the
! Be careful not to touch the drum at the top as this
door can be opened.
area does get hot during drying.
! On no account should liquid fabric conditioner be
added during the drying process.
Two drying options are available:
! Misuse of the dryer may create a fire hazard.
● Auto Drying programme ‘Sensor Dry’:
! Select HIGH heat by pressing the Drying High
When selected the machine will automatically

Detergent and
Heat option button. If this option is not selected
sense when the laundry is dry and switch off.

Laundry
the programme will automatically default to LOW
- Press the Drying Times button ‘Auto’ will
heat.
appear in the display.
! A spin cycle may be carried out during the
● Timed Drying programmes:
drying programme.
Where you can select the length of the drying
! Your machine is fitted with a revolutionary self-
time suitable for your load.
clean filter, which will flush with water during

Precautions and
- Press the Drying Times button twice and ‘3’
drying - therefore you may hear water entering the
will appear in the display, indicating 3 hours
machine during the drying cycle.

advice
drying time.
- Each subsequent press of the Drying Times
button will reduce the drying time shown in the
display in 30 minute increments until ‘1’ (1 hour) Drycare tips
is displayed.
- Pressing the Drying Times button again after

Maintenance
Items not suitable for tumble drying:

Care and
‘1’ is displayed cancels the drying programme, ● Garments with the ITCL code - DO NOT
‘Off’ will appear in the display, no drying TUMBLE DRY.
programme is selected. ● Woollens.
● Large, bulky items eg. quilts, bedspreads,
! Remember, with both the Auto ‘Sensor Dry’ and pillows etc... expand when dry, preventing air
the ‘Timed Drying’ programmes the Drying High flow through the appliance.
Troubleshooting

Heat button needs to be selected if drying non- ● Items containing plastic film, foam rubber or
delicate loads (eg. Cottons). rubber like materials eg. pillows, cushions, PVC
rainwear or inflammable articles which contain
inflammable substances eg. towels contaminated
with hair lacquer.
● Fibreglass (eg. some types of curtains).
● Items which have been dry cleaned.
Service

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 Drying

GB A wash and dry programme: 8. Reduce the selected programmes wash temperature
(if required) by pressing the Wash Temperature
1. Sort your laundry into groups with the same wash button until the required temperature appears on the
and dry care labels. display.
2. Load the machine, making sure that items are not 9. Press the Start/Cancel button to begin the
trapped in the door. Close the door by pushing it programme. The display will show the time remaining
until it clicks. to the end of the programme.
3. Add detergent and fabric conditioner (if required), to - During the programme, progress indicator lights
the dispenser drawer. Refer to the detergent will illuminate to indicate what stage in the cycle
manufacturer’s dosage instructions. the programme has reached.
4. Switch the machine on by pressing the ON/OFF - The DOOR LOCKED indicator light will remain lit
button . The DOOR LOCKED indicator light will throughout.
illuminate. 10. A short time after the programme has finished the
5. Turn the Programme Selector dial to the programme DOOR LOCKED indicator light will go out and the
required (see Programmes). door can be opened.
6. Select any optional wash feature(s) that you may - Take out your laundry and leave the appliance
require by pressing the appropriate button/s (see door ajar to allow the drum to dry thoroughly.
‘Personalisation’ Option Chart’). - Turn the machine off by pressing the ON/OFF
The corresponding light will illuminate to show button .
what you have chosen.
7. Press the Drying Times button until the required time ! We also recommend that you switch off the
appears on the display. electricity and water supply.

Drying table

Fabric Programme Dry Weight load Heat setting Time Setting*

(approx)

max.
Cottons B,C,D,E & F 5kg max. HIGH *for smaller loads
3 hours
reduce the drying
time accordingly.
max.
Synthetics G&K 3kg max. LOW
2 hours
● It is recommended that you separate your drying loads into similar fabric types,
as this will increase the drying efficiency.

DRYING WEIGHT COTTON SYNTHETIC

LOADS 2 Bath Towels 4 Items of 3 Children’s Dresses 2 Sets of
6 Shirts Underwear 5 Shirts Pyjamas
Two examples of typical
loads for drying different 6 Blouses 2 Pillow cases 6 Blouses 4 Items of
types of fabric: 2 Sets of Pyjamas Underwear

= 5kg = 3kg

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 Detergents and Laundry

Detergent dispenser How much does your laundry weigh?

GB
! Do not put any items into the drawer, other than 1 sheet 400-500g
detergents designed to be released from the drawer, 1 pillow case 150-200g

Installation
as they may cause damage or blockage. 1 tablecloth 400-500g
1 bathrobe 900-1200g
1 towel 150-250g
1

2
3 Washcare Tips

Description
4
● Do not overload the machine (maximum load:
5 Wash 6kg and Dry 5kg), in addition to reducing
the quality of the wash this may also damage you
laundry and the machine.
1 Drawer release catch. ● We strongly recommend that you do not wash
2 Pre-wash detergent compartment: underwired bras in this machine. Should the wires

Programmes
Starting and
Maximum 200ml powder or become detached it could cause damage to your
100ml liquid laundry and the machine. If the washcare label
states that the bra is machine washable, then we
3 Main wash detergent compartment:
Maximum 400ml powder advise placing it in a sealed pillow case or a
or 200ml liquid similar washbag.
! Remember you will be charged for a service call
4 Grate
resulting from a detached bra wire.

Detergent and
5 Fabric conditioner compartment: ● Do not use the machine if the item to be washed

Laundry
Maximum 120ml does not have a wash label.
Dispensing powder detergent
Before washing laundry we recommend you:
To achieve the best wash results the manufacturer's
● Pre-treat awkward stains with washable treatments.
recommended amount of detergent should be
Do not wash any items that have previously been
measured and added to the main detergent

Precautions and
treated with solvents.
compartment.
● Close zips, fasten belts, tie strings and close

advice
press studs to prevent tangling.
Dispensing liquid detergent
● Empty all objects from pockets as they may
We recommend the use of a detergent dosing ball,
damage the laundry and the machine.
as provided by your detergent manufacturer.
! Remember you will be charged for a service call
to rectify malfunction resulting from objects such
Adding fabric conditioner
as coins, pens, hair grips etc. falling from pockets.
Pour the recommended amount of fabric conditioner
Maintenance
Limit the size of absorbent loads ie. towels, to 3kg
Care and
●
into the compartment. Do not exceed the maximum
(7lb) to give good washing and rinsing results.
fill line.
● Place small items in a wash bag.
● Always follow the care label on items when
Pre-Wash programme A
choosing the wash programme.
When selecting programme A, add detergent to both
● Wash non-colourfast items or really dirty items
the pre-wash and the main wash compartments.
Troubleshooting

separately as they may affect other laundry.

! DO NOT use in drum dosing devices with Pre-wash
programme A.
Service

10

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 Precautions and advice

GB
! The machine was designed and built in compliance Saving energy and respecting the
with the applicable international safety regulations. environment
The following information is provided for your safety
and should consequently be read carefully. Environmentally-friendly technology
If you only see a little water through your appliance
door, this is because thanks to the latest Hotpoint
General safety technology, your machine only needs less than half
the amount of water to get the best results: an
● This machine should only be used by adults and objective reached to respect the environment.
in accordance with the instructions provided in this
manual. Saving on detergent, water, energy and time

● Do not overload the machine. In addition to ● To avoid wasting resources, the machine should
reducing the quality of the wash, this may also be used with a full load. A full load instead of two
damage your laundry and the machine. half loads allows you to save up to 50% on energy.

● Never touch the machine when barefoot or with ● The pre-wash cycle is only necessary on
wet or damp hands or feet. extremely soiled garments. Avoiding it will save
on detergent, time, water and between 5 and
● Do not pull on the power supply cable to unplug 15% energy.
the appliance from the electricity socket. Pull the
plug out. ● Treating stains with a stain remover or leaving
them to soak before washing will cut down the
● Do not open the machine door while the need to wash them at high temperatures.
appliance is in operation. A pro gramme at 60˚C instead of 90˚C or one at
40˚C instead of 60˚C will save up to 50% on
● Do not open the detergent dispenser while the energy.
appliance is in operation.
● Use the correct quantity of detergent, depending
● Do not touch the drain water as it could reach very on the water hardness, how soiled the garments
high temperatures. are and the amount of laundry you have, to avoid
wastage and to protect the environment: despite
● Never force the machine door: this could damage being biodegradable, detergents do contain
the safety lock mechanism designed to prevent ingredients that alter the natural balance of the
any accidental opening. environment. In addition, avoid using fabric
softener as much as possible.
● In the event of a malfunction, do not under any
circumstances touch internal parts in order to ● If you use your machine between late in the
attempt repairs. afternoon and the early hours of the morning, you
will help reduce the electricity board’s peak load.
● Always keep children well away from the
appliance while in operation. Do not let children
play with the machine or tamper with the controls. Recycling and Disposal information
● The appliance door tends to get quite hot during As part of Hotpoint’s continued commitment to helping
the cycle. the environment, Hotpoint reserve the right to use
quality recycled components to keep down customer
● Should it have to be moved, proceed with the costs and minimise material wastage.
help of two or three people and handle it with the
utmost care. Never try to do this alone, because ● Please dispose of packaging and old appliances
the appliance is very heavy. carefully.
● To minimise risk of injury to children, remove the
● Before loading your laundry into the machine, door and plug - then cut off mains cable,flush with
make sure the drum is empty. the appliance. Dispose of these parts separately to
ensure that the appliance can no longer be
● In the unlikely event of something not working - plugged into a mains socket, and the door cannot
see the Troubleshooting section. be locked shut.

11

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 Care and maintenance

Switching off the electricity Cleaning the door bowl

GB
Clean the internal surface of the door bowl regularly
● Turn off the water tap after every wash. This will with a soft cloth. A build up of soap powder and water
limit the wear of your appliances water system hardness residue may result in water leaking from the

Installation
and also prevent leaks. door.
● Unplug your appliance when cleaning it and ● Always leave the appliance door ajar to prevent
during all maintenance operations. unpleasant odours from forming.

Cleaning Checking the water inlet hoses

Description
Cleaning the exterior Check the water fill hoses at least once a year. If you
Use a damp cloth or silicon polish to clean the exterior see any cracks, replace them immediately:
surfaces of the appliance. during the wash cycles, high water pressure could
cause a cracked hose to split open.
Cleaning the dispenser drawer and compartments
It is advisable to clean the dispenser drawer regularly. ! Never use hoses that have already been used.

Programmes
Starting and
! Do not try to clean any part of the dispenser drawer
while the machine is running. Moulded plug
! The plug must not be used
1. Pull out the drawer until it reaches its stop. without the fuse cover in place.
2. Press the drawer release If a replacement fuse
button to remove the dispenser holder/cover is required, it must
drawer (see pic). be of the same colour coding or

Detergent and
wording as shown on the base

Laundry
of the plug.
Replacements are available
from authorised dealers.

3. Clean and dry the dispenser Changing the plug

The wires in the power cord are coloured in accordance

Precautions and
drawer, syphons, grate and
fabric conditioner exit channel with the following:

advice
Green and Yellow
(A). Also regularly clean the (Earth) wire to terminal
outlet pipe area (B). marked ‘E’, symbol ,
or coloured green and
yellow. 13A ASTA approved
fuse to BS1362.
A Blue (Neutral) wire to
terminal marked ‘N’ or Brown (Live) wire to
coloured black. terminal marked ‘L’ or

Maintenance
coloured red.

Care and
Cord clamp

! If the plug being replaced is a non-rewirable type,

then the cut-off plug must be disposed of safely.
B DO NOT leave it where it can be inserted into a socket
and create a shock hazard.
Troubleshooting

! The power supply cord should be checked periodically

4. Relocate the dispenser drawer and push it firmly
and replaced by a cord specially prepared for this
back into place.
machine and fitted only by authorised technicians (see
! Do not clean any part of the machine with abrasive
Service). New or longer power cords are supplied at
cleaners, scouring agents, acids, any bleach or metal
an extra charge by authorised dealers.
polish as they may cause damage.
! The manufacturer denies any responsibility should
any of these rules not be followed.
! We recommend a maintenance wash 2 or 3 times a
! If in doubt about any of the above consult a
Service

year, to avoid a build up of greasy deposits and

qualified electrician.
water hardness residue. Run Programme B, without
laundry and without detergent.
● Where the drying only option is regularly used, do
this on a monthly basis.

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 Troubleshooting

One day your machine seems not to be working. Before you call your Service Centre (see Service), go through the
GB following troubleshooting suggestions:
Problem: Possible causes / Solution:
The machine won’t start? ● Check the appliance is fully plugged into the socket and switched on.
● Is the socket ok? Try another appliance in the socket to check.
● Is the fuse in the plug ok? If not, replace it (see Care and Maintenance).
● There has been a power failure.

The wash cycle won’t ● The appliance door is not shut properly.
start? ● The ON/OFF button has not been pressed, for at least 2 seconds.
● The Start/Cancel button has not been pressed for at least 2 seconds.
● The water supply taps are not turned on.

The machine fails to fill ● The water inlet hoses are not connected to the tap.
with water? ● The hoses are kinked.
● The water supply taps are not turned on.
● There is a water shortage.
● The water pressure is insufficient.
● The Start/Cancel button has not been pressed, for at least 2 seconds.

The machine does not ● There has been an unbalanced load and the machine could not spin
drain or spin? (see ‘Automatic Features’, Starting and Programmes).
● Has the drain hose been installed correctly (see Installation)?
● Are the drain hose, standpipe or undersink connections blocked?
● Has ‘Rinse Hold’ option been selected? If so press the Rinse Hold button.

The machine makes a ● The transit fixings were not removed correctly (see Installation).
noise or vibrates too much ● The washing machine is not level (see Installation).
during the spin cycle? ● The washing machine is closed in, between furniture cabinets and the
wall (see Installation).
● Check all loose items, such as coins were removed from the laundry.

The machine leaks? ● The water inlet hoses are not connected correctly (see Installation).
● Is your water pressure within limits?
● The detergent dispenser is obstructed, clean it (see Care and Maintenance).
● The drain hose is not secured properly or is blocked (see Installation).

The laundry is not dry after ● Is the cold water turned on at the tap?
using the dry programme? ● Did your load fabric type require a high heat setting (eg. Cottons)?
If so, was Drying High Heat option selected?
● Did you select a long enough drying time?
● Was the laundry spun dry at the end of the wash programme, if not select
the spin and dry option to suit the type of fabric?

Steam is coming from the ● This is not a fault, we have designed the machine to release steam from the
dispenser drawer dispenser drawer during hot washes. It may also vent during drying.

There is too much foam? ● The detergent is not suitable for machine washing. If you have used the
wrong type of detergent, select a Rinse programme to flush out your machine.
● You used too much detergent. Refer to the manufacturer’s recommendations.

The detergent dispenser ● Check the drawer is properly aligned.

will not close properly or is ● Clean the dispenser drawer (see Care and Maintenance).
collecting water?

Not all the detergent has ● Check the water supply taps are turned on fully.
been flushed away? ● Check the water inlet hoses are not kinked.
● Is your water pressure too low? You may need a ‘Y’ piece adaptor to run
your machine as cold fill only.

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 Service

Before calling the Service Centre: Spare Parts GB

● Use the troubleshooting guide to see if you can This washer dryer is a complex machine. Repairing it
solve the problem yourself (see Troubleshooting). yourself or having a non-authorised person try to

Installation
● If not, turn off the machine and call the Service repair it could cause harm to one or more persons,
Centre closest to you. could damage the machine and could invalidate the
spare parts warranty.
Call an authorised technician if you experience
problems while using the machine.
The spare parts have been designed exclusively for
What to tell the Service Centre: this appliance and not for other uses.

Description
● name, address and post code.
● telephone number.
● the type of problem.
● the date of purchase.
● the appliance model (Mod.).
● the serial number (S/N).

Programmes
Starting and
This information can be found on the data label
inside the door of the machine.

Detergent and
Laundry
Precautions and
advice
Maintenance
Care and
Troubleshooting
Service

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 Key Contacts
After Sales Service
Over 1100 trained specialists, directly employed by us, ensure that you can have complete
confidence in both the appliances and services we offer.

Repair Service and Information Help Desk

UK: 08709 066 066
Monday to Friday, 8am to 7.30pm
Saturday, 8.30am to 5.30pm
Sunday, 9.30am to 3.30pm
www.hotpointservice.co.uk
Republic of Ireland: 1850 302 200
Note: Our operators will require the following information:
Model number
Serial number

Extended Warranties
UK: 08709 088 088
Monday to Sunday, 8am to 8pm
www.hotpointservice.co.uk
Republic of Ireland: 1850 502 200

Genuine Parts and Accessories

UK: 08709 077 077
Monday to Friday, 8.30am to 5pm
Saturday, 8.30am to 12noon
www.hotpointservice.co.uk
Republic of Ireland: (01) 842 6836

www.hotpoint.co.uk

Indesit Company UK Limited, Morley Way, Peterborough, PE2 9JB

PRINTED BY SIMLEX . FOUR ASHES, WOLVERHAMPTON. 02/2005 195046049.01

01/2005 195048897.00
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