ENGAGEMENT OF CHIEF TECHNICAL OFFICER (CTO), CHIEF DIGITAL OFFICER (CDO),

CHIEF INFORMATION SECURITY OFFICER (CISO) in LIC of India on Contract Basis

Last date for submission of Application : 10.10.2022 (Online)

VACANCIES & OTHER DETAILS (AGE,QUALIFICATION,EXPERIENCE) ARE DETAILED BELOW:

Post Post Name / Posting Place Vacancy Age as on Contract Period Annual Cost to
No. 01.01.2023 Company
A Chief Technical Officer/ 1 (UR)@ Should not be Three years Would comprise of
Central Office Mumbai more than 58 initially, fixed and variable
Years renewable yearly components but not a
at the sole limiting factor for a
discretion of LIC. suitable candidate
B Chief Digital Officer/ 1 (UR)@ Should not be Three years Would comprise of
Central Office Mumbai more than 58 initially, fixed and variable
Years renewable yearly components but not a
at the sole limiting factor for a
discretion of LIC. suitable candidate
C Chief Information Security 1 (UR)@ Should not be Three years Would comprise of
Officer/ more than 58 initially, fixed and variable
Central Office Mumbai Years renewable yearly components but not a
at the sole limiting factor for a
discretion of LIC. suitable candidate

@-Candidates belonging to reserved category (including PwBD), for whom no reservation has
been mentioned, can also apply if they fulfill all the eligibility criteria for respective position.

Educational, Professional Qualification and Post qualification Experience should be reckoned as on

01.09.2022 and as per Annexure-1 given below:

Annexure- 1

Post No. A (CTO) Post No. B (CDO) Post no. C (CISO)

Qualification Engineering Graduate Bachelors/ Master’s Graduate from a reputed
or MCA or equivalent degree preferably a University, preferably with
qualification from a combination of Business/ credible certifications in
recognized Technology/Computer information security or an
University/Institution. Science/Digital Marketing Engineer from a reputed
or related fields. University.
Experience
 Technology Leader  Minimum of 15 years  Total of 15 plus years
with minimum 15 experience. of experience with 5
years of experience years in information
 Domain expertise in
in Banking / and cyber security,
driving Digital
Insurance/ IT particularly in the areas
initiatives, preferably
Services with FS of governance, risk
in broader financial
domain /projects of management,
 Post No. A (CTO) Post No. B (CDO) Post no. C (CISO)
which 5 years services (Insurance, compliance, policy
should be at senior Banking, FinTech, formulation, third party
management other Financial risk management,
level/managing or services or FS security awareness,
implementing large aligned Institutions). external assessments
IT projects in etc.
 Strong people / team
Insurance/Banks or  Should have played a
management
FI leadership role either
experience with
as a Leader of IS or at
 Domain expertise, strong commercial
N minus 1 level
preferably in orientation.
broader financial  Experience of working
 Experience in in a large scale
services (Insurance,
creating customer business / team is
Banking, Other
centric environments. important
Financial services
Institutions)  Preferable to have
experience in IT
 Someone with Systems administration
experience in a or security tools
large, complex configuration.
environment with  Track record of
strong stakeholder navigating highly
management regulated, customer
experience focused, compliance-
oriented environments
of similar scale and
complexity.
 The role requires solid
 Strong people /  A digital expert
analytical and problem-
team management recognized by his/her
Other solving abilities to
–led large teams of industry peers, with a
qualities identify and fix security
IT professionals. holistic view and deep
risks Compliance.
understanding of
 Familiar with cutting
existing and emerging
edge technologies.  Keep abreast of latest
digital disciplines.
security related
 Smart, curious leader regulations,
who is effective legislations and
working in a advisories affecting
collaborative the organization.
environment both
internally and
externally.

JOB PROFILE:

Post No. A (CTO) : The Chief Technical Officer will report to Executive Director(IT)

Purpose: Technology will play critical role across LIC and will be integral to all aspects of the business.
The expectation from the Chief Technical Officer (CTO) will be to create a framework and strategy that
ensures technological service level excellence. It will be a unique opportunity to lead significant
transformation across the organization and create capabilities that supports and builds the future
growth agenda of the company.

Role: Providing technology vision and IT architecture for LIC, Creating and owning the long term
strategy for LIC. Assisting, managing and collaborating with the Executive Directors in IT to drive
innovation, automation& change. Ensure future readiness by adopting latest options in technology
hardware, software & solutions. Managing vendors and key outsourcing relationships. Lead IT projects
for their completion in time. To conceptualize and operationalize integration efforts across multiple
technologies, infrastructure and application ecosystems will be critical.

Core set of responsibilities:

 Outlining the Corporation’s Technology vision, IT architecture roadmap & policy
document including applications, infrastructure
 Reviewing, modifying and refining the technology architecture prevalent in the
Corporation for meeting its projected needs and remaining competitive in the market.
 Be able to build and lead a team of technical professionals, including software
architects, software developers and engineers.
 Drive initiatives to re-imagine how technology delivers to the business, leveraging
existing and emerging technologies to support LIC’s employees & stakeholders
 Helping adopt latest, cost effective and efficient new technology initiatives, with a
strong focus on automation
 Oversee initiatives to replace legacy technology with cutting-edge platforms that
leverage emerging technology trends; optimizing and managing existing information
technology network in a manner it delivers high efficiency with sufficient resilience and
yet managing the cost effectively.
 Recommend and prioritize IT Investments that align with the business objectives and
budgetary commitments
 Manage Key outsourcing relationships/ technology vendors, to ensure high quality and
timely delivery for Corporation at competitive pricing. Thereby devloping consistent,
repeatable project management / delivery methodologies.

Other day- to- day responsibilities:

 Supervising and monitoring progress of various IT projects for their on-time delivery.
 Oversee the development of enterprise technology standards, governance processes
and performance metrics to ensure that IT delivers value to the organization.
 Ensure systems performance, availability and satisfy service level requirements.
Ensure that there is no failure in business operations and appropriate business
recovery plans are in place and regularly tested for readiness for unforeseen and
unexpected events which can impact business continuity.
 Ensure that all IT assets achieve full life time cycle value.
 Conceptualize and execute strategic planning of IT facilities
 Providing in depth technical expertise to top management of the Corporation.
  Ensuring future readiness by adopting latest options in technology Hardware, Software
& solutions.
 Enhance digital value proposition of the Corporation to internal users, customers, and
to ensure faster product launches, richer set of features, greater flexibility, etc.
 Keeping IT environment secure as per Corporation’s IT/ IS Policies.
 Ensure un-interrupted availability (24*7) of IT Hardware and software applications of
the Corporation for business purposes.
 Develop IT for Rural/Micro/Group Insurance and support other government initiatives
e.g. PMJJY, DBT schemes through systems changes.
 Ensure implementation of proper standards for governance as well as regulatory
compliance.
 Be responsible for risk management and compliance to IT Security policies as well as
regulatory prescriptions.
 Any other responsibility assigned by the Competent Authority from time to time.

Post No. B (CDO) : The Chief Digital Officer will report to Executive Director(IT).

Purpose: Driving & leading a Digital First data driven business philosophy in LIC in India, focusing on
implementation of digital initiatives across the enterprise & ecosystem covering clients, vendors,
customers amongst others. Put a special focus on creating new value through the smart use of digital
tools, platforms, technologies, services, and processes.

The CDO will act as the organization’s central leader and integrator in the digital transformation
process, serving as an intermediary between all other companies, executives and functions in the
rollout of digital initiatives and capabilities, fully integrating business and technology. Champion the
use of digital initiatives and practices to enable a digital mindset from the top down. Be seen as a
digital thought leader both internally and externally by balancing build, buy and third party partnerships
in order to drive accelerated growth, profitability, customer experience, brand power and digital
footprint.

Role: She /he will shape LIC’s vision for digital, co-create and define, develop, and drive a digital
framework and strategy to help ensure of its short and long term priorities. Develop a clearly-defined
and compelling digital strategy for LIC’s future, ensuring collaboration and knowledge sharing among
employees across departments to build, manage and continue to grow digital innovation ecosystem;
managing digital channels for customer journey, competition benchmarking, customer adoption and
usage; leading digital transformation projects for their completion in time and providing technical
expertise to the top management of the Corporation.

Core set of responsibilities: The responsibilities of Chief Digital Officer include but are not
restricted to the following
 Build a coherent digital strategy and pipeline of value creating innovation
 Responsible for working closely with key business stakeholders. Technology
 Partners, NPCI, e-commerce partners/merchants and regulatory partners and
ensure maximum up-time for all digital channels.
 Support implementations of new Digital products and enhancement for the
existing digital channels based on local and global trends to improve service
offerings to our customers.
 Build and own Analytics / modeling team
 Build Digital First as a culture in the company
 Build outcomes, products, services and solution plans for the digital business
 Define budgets and measurable goals for the digital vision
 Implement best in class Digital processes and technologies
 Ensure all digital programs to clearly defined metrics to evaluate success and
continuous measurable improvement
 Identify Business and Business Improvement opportunity and report complaints
which require special attention and recommend preventive measures
 Drive and embed the firm’s overall digital culture transformation
 Design effective and efficient digital customer journey to ensure delivery of
excellent customer experience through website, mobile app, web etc as a result
to ensure a robust and ambitious growth in digital usage.
 Work in unison with a wide range of stakeholders including product owners,
technology, compliance and external vendors and agencies to construct and
deliver efficient and quality service.
 Liaise with the Zonal Offices/ Divisional Offices/ Branches/ Satellite Offices/
customer Zones or any such offices and centres for digital registrations.

Other day-to-day responsibilities:

 Monitor competition and keep abreast of the channel offerings and service
developments.
 Monitor daily operations of delivery channels and identify improvement areas for
re-engineering to ensure delivery of efficient and high quality service to
customers.
 Ensure timely and accurate MIS and Dashboard reporting to drive digital
activations.
 Conduct researches on the best and evolving market practices to define the
most efficient and customer friendly UI throughout the entire customer journey.
 Plan and implement increase in Digital Transactions in the Corporation.
 Manage digital channels process notes and operating instructions, with
configuration management to ensure easy retrieval and safe keeping.
 Managing and on-boarding prospective and new customers on all fronts.
 Reviewing Complaints and ensuring resolutions of the same on digital channels.
  Assisting in framing policies and procedures for the implementation of
digitalization in various reformatory initiatives
 Plan, execute, own and monitor Digital Marketing Campaign for incremental
revenue to the Corporation.
 Any other responsibility assigned by the Competent Authority from time to time.

Post No. C (CISO) : The Chief Information Security Officer will report to Chief Risk Officer

Purpose: To develop the vision and technical roadmap for cyber security across an enterprise,
prioritized cyber concerns and risks accordingly and centralized cyber processes and tools. The CISO
will be expected to set and deliver an innovative and effective strategy to manage threats and satisfy
regulatory expectations while maintaining operational efficiency.

Role: Managing & monitoring SOC & drive information security related projects, Supporting risk
management process by analyzing threats to the computing environment, overseeing all
information security processes & serve as focal point for all information security issues, Assist
the Chief Risk Officer (CRO) by managing Core Cyber Security programs and handling strategic
planning of Cyber security.

Responsibilities: The responsibilities of Chief Digital Officer include but are not restricted to
the following
 Responsible for articulating, implementing and monitoring of information security
system at the organization in accordance with the relevant security standards and
applicable guidelines
 Build and lead the information security team with appropriate resource strength,
competencies and attitude to deliver the information security program
 Collaboratively engage with other functions and business representatives to facilitate
a standardized approach and governance structure to information security and risk.
 Help manage information security budgets and monitor them for variances
 Lead the second line of defense in reviewing the control effectiveness through
control checks, access reviews and risk assessments.
 Drive risk assessment to identify important security risks to the enterprise and
identify the mitigation plan for the same.
 Promote user awareness initiatives within the organization. Coordinate with
Zones/Divisional offices to facilitate security risk assessment and risk management
processes and assist stakeholders in identifying acceptable level of residual risk.
 Liaise with Enterprise Technology teams to ensure that appropriate information
security architecture standards, policies, and procedures are available and
implemented consistently across all infrastructure and application development
projects and programs. This includes review of as-is state as well as engagement in
future initiatives.
 Develop Business Continuity, Disaster Recovery and Security Incident Response
policies and procedures and ensure appropriate plans are in place to facilitate
recovery of critical business functions and systems.
 Implementation, management and monitoring of Security Operation Centre (SOC)
and drive cyber security related projects.
 Maintain and update a threat landscape for the organization and preparedness of the
Organization on risk mitigation and all these aspects and discuss with the
management, Board and other IT subcommittees on a regular basis.
 Ensuring that periodic tests are conducted to evaluate the adequacy and
effectiveness of technical security control measures, especially after each significant
change to the IT applications/systems/networks as well as after any major incident.
 To ensure that , whatever exception/deviations/non-adherence to the IS security are
proposed by the Application Owner, the risk assessment process is completed and
appropriate recommendations are put up to Managing Director and CIO
 Liaise with external agencies, such as law enforcement and other advisory bodies as
necessary, to ensure that the organization maintains a strong security posture.
 Develop and maintain an incident response program to address security incidents,
respond to policy violations, interfacing with internal or external stakeholders as
required.
 Liaison among the Information Security team and corporate compliance, Oversight,
audit, legal and HR management teams as required
 To define security violations and support investigative processes
 To direct Information Security incident Response Mechanism
 To represent the Organization in the area of Information security at industry
standards committee, technical conferences and regulatory bodies as decided by
CRO.
 Ensure that the team is highly engaged and committed to deliver the outcomes.
Resolve any team engagement issues.
 Ensure compliance to IS guidelines from Regulatory bodies or statutory agencies
 Any other matter as may be entrusted by the Corporation from time to time.

1. SELECTION PROCEDURE:
(I) Initial Screening.
(II) Candidates will be short-listed for personal interview, based on their qualification,
experience and overall suitability.
(III) Selection will be based on personal interview/ interactions.

2. NATURE OF ENGAGEMENT: CONTRACTUAL

Contract will be for a period of 3 years renewable yearly or for a lesser period subject to
satisfactory performance at the discretion of the Corporation. The contract can be
terminated at one month’s notice on either side.
3. REMUNERATION: The compensation package would comprise of fixed and variable
components but not a limiting factor for a suitable candidate.
 4. APPLICATION FEES including intimation Fees (Non Refundable): Rs.1,000/-(One
thousand only) plus GST as applicable.
For SC/ST/PwBD candidates, there is no application fee, however they have to pay
Rs.100/- (One hundred only) plus GST as applicable.
Transaction Charges are to be borne by the candidate. Payment has to be done through
on-line only. Application Fee once paid will not be refunded on any account.
5. HOW TO APPLY/GUIDELINES FOR FILLING ON LINE APPLICATION:

Candidates can apply online only from 10.09.2022 to 10.10.2022 and no other mode of
application will be accepted.

IMPORTANT POINTS TO BE NOTED BEFORE REGISTRATION

Before applying online, candidates should-

(i) scan their :

- photograph (4.5cm × 3.5cm)
- signature (with black ink)
- brief resume
Ensuring that the all these scanned documents adhere to the required
specifications as
(ii) Signature in CAPITAL LETTERS will NOT be accepted.
(iii) Keep the necessary details/documents ready to make Online Payment of the requisite
application fee/ intimation charges
(iv) Have a valid personal email ID and mobile no., which should be kept active till the
completion of this Recruitment Process. LIC may send intimation to the registered e-mail
ID. In case a candidate does not have a valid personal e-mail ID, he/she should create
his/her new e-mail ID and mobile no. before applying on-line and must maintain that email
account and mobile number.

APPLICATION FEES/ INTIMATION CHARGES (NON REFUNDABLE) PAYMENT OF FEE

ONLINE: 10.09.2022 to 10.10.2022
Bank Transaction charges for Online Payment of application fees/intimation charges will have to
be borne by the candidate.

(a) Application Registration

1. Candidates to go to https://licindia.in/Bottom-Links/careers and select
“SpecializedpositionsinIT”.
2. Candidates have to click on the option "APPLY ONLINE" which will open a new screen.
3. To register application, choose the tab "Click here for New Registration" and enter Name,
Contact details and Email-id. A Provisional Registration Number and Password will be
generated by the system and displayed on the screen. Candidate should note down the
Provisional Registration Number and Password. An Email & SMS indicating the Provisional
Registration number and Password will also be sent.
4. In case the candidate is unable to complete the application form in one go, he / she can save
the data already entered by choosing "SAVE AND NEXT" tab. Prior to submission of the
online application candidates are advised to use the "SAVE AND NEXT" facility to verify the
details in the online application form and modify the same if required. Visually Impaired
 candidates should fill the application form carefully and verify/ get the details verified to ensure
that the same are correct prior to final submission.
5. Candidates are advised to carefully fill and verify the details filled in the online application
themselves as no change will be possible/ entertained after clicking the COMPLETE
REGISTRATION BUTTON.
6. The Name of the candidate or his /her Father/ Husband etc. should be spelt correctly in the
application as it appears in the Certificates/ Mark sheets/Identity proof. Any change/alteration
found may disqualify the candidature.
7. Validate your details and Save your application by clicking the 'Validate your details' and
'Save & Next' button.
8. Candidates can proceed to upload Photo & Signature as per the specifications given in the
Guidelines for Scanning and Upload of Photograph and Signature detailed under point "C".
9. Candidates can proceed to fill other details of the Application Form.
10. Click on the Preview Tab to preview and verify the entire application form before COMPLETE
REGISTRATION.
11. Modify details, if required, and click on 'COMPLETE REGISTRATION' ONLY after verifying
and ensuring that the photograph, signature & Brief Resume uploaded and other details filled
by you are correct.
12. Click on 'Payment' Tab and proceed for payment.
13. Click on 'Submit' button.

(b) PAYMENT OF FEES

ONLINE MODE

1. The application form is integrated with the payment gateway and the payment process can be
completed by following the instructions.
2. The payment can be made by using Debit Cards (RuPay/Visa/MasterCard/Maestro), Credit
Cards, Internet Banking, Cash Cards/ Mobile Wallets.
3. After submitting your payment information in the online application form, PLEASE WAIT FOR
THE INTIMATION FROM THE SERVER. DO NOT PRESS BACK OR REFRESH BUTTON IN
ORDER TO AVOID DOUBLE CHARGE
4. On successful completion of the transaction, an e-Receipt will be generated.
5. Non-generation of 'E-Receipt' indicates PAYMENT FAILURE. On failure of payment,
Candidates are advised to login again using their Provisional Registration Number and
Password and repeat the process of payment.
6. Candidates are required to take a printout of the e-Receipt and online Application Form
containing fee details. Please note that if the same cannot be generated, online
transaction may not have been successful.
7. For Credit Card users: All charges are listed in Indian Rupee. If you use a non-Indian credit
card, your bank will convert to your local currency based on prevailing exchange rates.
8. To ensure the security of your data, please close the browser window once your transaction is
completed.
9. There is facility to print application form containing fee details after payment of fees.

(c) GUIDELINES FOR SCANNING AND UPLOAD OF DOCUMENTS

Before applying online a candidate will be required to have a scanned (digital) image of his/her
photograph, signature as per the specifications given below.

Photograph Image: (4.5cm × 3.5cm)

 Photograph must be a recent passport style colour picture.
 Make sure that the picture is in colour, taken against a light-colored, preferably white,
background.
 Look straight at the camera with a relaxed face
 If the picture is taken on a sunny day, have the sun behind you, or place yourself in the shade,
so that you are not squinting and there are no harsh shadows
 If you have to use flash, ensure there's no "red-eye"
 If you wear glasses make sure that there are no reflections and your eyes can be clearly seen.
 Caps, hats and dark glasses are not acceptable. Religious headwear is allowed but it must not
cover your face.
 Dimensions 200 x 230 pixels (preferred)
 Size of file should be between 20kb–50 kb
 Ensure that the size of the scanned image is not more than 50kb. If the size of the file is more
than 50 kb, then adjust the settings of the scanner such as the DPI resolution, no. of colours
etc., during the process of scanning.

Signature Image:
 The applicant has to sign on white paper with Black Ink pen.
o Dimensions 140 x 60 pixels (preferred)
o Size of file should be between 10kb – 20kb for signature
o Ensure that the size of the scanned image is not more than 20kb

 The signature should be of the applicant and not by any other person.
 Signature in CAPITAL LETTERS shall NOT be accepted.

Brief Resume Image:

 Document Min size > 0 KB and Max Size <= 500 KB

Scanning the documents:

 Set the scanner resolution to a minimum of 200 dpi (dots per inch)
 Set Colour to True Colour
 File Size as specified above
 Crop the image in the scanner to the edge of the photograph/signature, then use the
upload editor to crop the image to the final size (as specified above).
 The image file should be JPG or JPEG format. An example file name is: image01.jpg or
image01.jpeg. Image dimensions can be checked by listing the folder files or moving the
mouse over the file image icon.
 Candidates using MS Windows/MSOffice can easily obtain documents in .jpeg format by
using MS Paint or MSOffice Picture Manager. Scanned documents in any format can
 be saved in .jpg / .jpeg format by using ‘Save As’ option in the File menu. Size can
be adjusted by using crop and then resize option.

Procedure for uploading the documents

 While filling in the Online Application Form the candidate will be provided with separate
links for uploading Photograph, signature& Brief Resume.
 Click on the respective link “Upload Photograph / signature/ Brief Resume ”
 Browse and Select the location where the Scanned Photograph / signature / Brief Resume
file has been saved.
 Select the file by clicking on it
 Click the ‘Open/Upload’
 If the file size and format are not as prescribed, an error message will be displayed.
 Preview of the uploaded image will help to see the quality of the image. In case of unclear
/ smudged, the same may be re-uploaded to the expected clarity /quality.

Your Online Application will not be registered unless you upload your Photograph, signature & Brief
Resume as specified.

Note:

(1) In case the face in the photograph, signature or Brief Resume is unclear / smudged the
candidate’s application may be rejected.
(2) After uploading the Photograph / signature / Brief Resume in the online application form
candidates should check that the images are clear and have been uploaded correctly. In
case the photograph, signature& Brief Resume is not prominently visible, the candidate
may edit his/ her application and re-upload his/ her photograph, signature& Brief Resume
prior to submitting the form.
(3) Candidate should also ensure that photo, signature & Brief Resume are uploaded at the
appropriate places.
(4) After registering online candidates are advised to take a printout of their system
generated online application forms.
(5) Candidates should take utmost care to furnish the correct details while filling in on-line
application.
(6) After applying on-line, the candidate should take a print out of the system generated on-
line application form and retain it along with Registration Number & Password safely for
future reference. The print out of the on-line application will have to be invariably
submitted at the time of Interaction.
(7) Candidates are advised in their own interest to apply on-line much before the closing date
and not to wait till the last date for depositing the fees to avoid the possibility of
disconnection/ inability/failure to log on to the LIC’s website on account of heavy load on
internet/website jam.
(8) The LIC does not assume any responsibility for the candidates not being able to submit
their applications within the last date on account of the aforesaid reasons or for any other
reason beyond the control of the LIC.
(9) Please note that the above procedure is the only valid procedure for applying. No other
mode of application or incomplete steps would be accepted and any such
incomplete/incorrect applications would be rejected.
(10) The Candidate should note/remember the password for future reference and use.
 (11) The candidate must ensure that the filled in information is correct and no correction will be
accepted at subsequent stage in any field.

6. GENERAL INFORMATION:
(I) Appointment of selected candidates is subject to his/her being declared medically fit
as per the requirement of the Corporation. Such appointment will also be subject to
the “Terms & Conditions of LIC’s Policy on Fixed Term Engagement on Contract
Basis.”
(II) Decision of Corporation in all matter regarding eligibility, selection etc. would be
final and binding on the candidates. No representation or correspondence will be
entertained by the Corporation in this regard.
(III) LIC reserves the right to cancel the above recruitment process at any stage of the
process without assigning any reason thereof.
(IV) Any legal proceedings in respect of any matter of claim or dispute arising out of this
advertisement and/ or an application in response thereto can be instituted only in
Mumbai and courts/ tribunals/ forums at Mumbai only shall have sole and exclusive
jurisdiction to try any cause/ dispute.
(V) CANVASSING IN ANY FORM WILL LEAD TO DISQUALIFICATION OF
CANDIDATURE.

Mumbai:

Date: 10.09.2022 Executive Director (Personnel)