Himalaya Mini Project Report
Himalaya Mini Project Report
Himalaya Mini Project Report
Submitted by
Simran George
Class: 12 Com C
Subject: Marketing
BONAFIDE CERTIFICATE
bonafide work of “Simran George” who carried out the project work
under my supervision.
SIGNATURE
Acknowledgements
The discovery set the future course for Himalaya. It taught us the value of scientific
research. It also taught us the importance of patience, passion and perseverance. We
have since focused on converting Ayurveda's herbal tradition into a range of
proprietary formulations dedicated to healthy living and longevity.
In 1955, Himalaya introduced Liv. 52 (a liver formulation that ensures optimum liver
function). The product soon became our flagship brand and a top selling herbal
medicine. Other brands soon followed including Cystone, Bonnisan and Rumalaya
forte, products that went on to become household names.
In 1999, Himalaya entered the personal care segment under the brand name 'Ayurvedic
Concepts'. This was unchartered territory which brought with it new challenges and new
opportunities for learning. People around the world were waking up to the benefits of
herbal and natural products for their personal care needs. Himalaya had close to seven
decades of research experience in herbal medicine and this legacy had helped the
company understand the world of herbs. The company started producing herbal
personal care products that were mild, gentle and gentle for the customers. The
company’s guiding philosophy was to develop a range of personal care products
rooted in Ayurveda and backed by research, a mainstay of the Himalaya brand. By
remaining true to the research ethic, the company built credibility for on their range of
herbal personal care products and gained the trust of their customers.
With the huge expansion in their range of products and growth in international
markets, Himalaya underwent a rebranding where the entire range was brought under a
single umbrella- Himalaya Herbal Healthcare. With the present portfolio of
pharmaceuticals, personal care, baby care, well-being and animal health products,
Himalaya has evolved into a 'head-to-heel' herbal wellness company.
Today, the Himalaya brand is synonymous with safe and efficacious herbal products.
Starting off operations in Dehradun way back in the 1930s, the company later spread
its wings to Mumbai and across the country. In 1975, the company set up an advanced
manufacturing facility in Makali, Bangalore, India. In 1991, the company relocated its
R&D facility to Bangalore.
The company operates in over 90 countries, their products are prescribed by 400,000
doctors worldwide, and millions of customers trust us for their health and personal
care needs. Himalaya Global Holdings Ltd. (HGH) is the global headquarters of all
Himalaya subsidiaries.
Himalaya’s Timeline
Himalaya’s Mission
Himalaya's mission is to make herbal wellness a part of every home. They want to be
the most trusted company in scientific herbal healthcare and most admired for their
ethics, values and commitment to sustainability.
“Establish Himalaya as a science-based, problem-solving, head-to-heel brand,
harnessed from nature's wealth and characterized by trust and healthy lives.”
“Develop markets worldwide with an in-depth and long-term
approach, maintaining at each step the highest ethical standards.”
“Respect, collaborate with and utilize the talents of each member of the
Himalaya family and the local communities where Himalaya products are
developed and/or consumed, to drive our seed-to-shelf policy and to rigorously
adopt ecofriendly practices to support the environment we inhabit.”
“Ensure that each Himalaya employee strongly backs the Himalaya promise to
exceed the expectations of the consumer, each time and every time. Nothing
less is acceptable.”
At the heart of the Himalaya’s mission is the belief that good health should be
accessible to everyone, and they strive to make this possible through their
commitment to science-driven herbal healthcare.
Himalaya’s Beliefs
Integrity: They value the trust their customers, business partners and other
stakeholders have placed in them. By being truthful, consistent and honest in everything
they do, they honor this trust.
Accountability: They are accountable both internally to their team and externally to
their stakeholders. Systems and processes help them ensure accountability at every
step.
Fairness: They remain firmly committed to their rules and are guided by their ethics.
This helps them make impartial decisions and treat all parties fairly.
Transparency: Being open in our dealings is integral to our work ethic. Whether it is
interacting with farmers who grow their herbs, vendors who supply them materials
or customers who buy their products, they believe that transparency helps them
make partners for life.
Innovation: Bringing ideas out of the lab and into the real world is the kind of
innovation they pursue. It inspires them to discover new medicines and
develop new products that go onto make life healthier and happier for people.
Product Decisions
Product Positioning
Product Positioning refers to the manner in which a product is offered to a particular
customer of a particular segment for the aim to meet the customers need. This is
technically defined as ‘a process of identifying the needs of market segments group
of customers with common characteristics, products strengths and weakness and the
extent to which competing products are perceived to meet customer needs.’
The brand owners at Himalaya Drugs realized the great strength in ayurvedic research and
jumped at the opportunity to cash in on a large and growing market for healthcare
products. In 1999 Himalaya launched a range of offerings under the brand Ayurvedic
Concepts. The products were meant for use by all, children, men and women.
The brand targeted the modern Indian customer who was willing to pay a premium for
good medicine as well as those who believed in ayurveda but were not inclined to go
to a traditional ayurveda clinic.
Product Branding
The Himalaya brand has much in common with the mountain range from which it
draws its name. For centuries, the Himalayas have been an icon of aspiration and of
man's quest to unlock nature's secrets. They represent purity and lofty ideals. The fact
that several of our herbs are sourced from this region emphasizes our brand's
connection with the Himalayas.
A logo is a visual definition of a brand identity. The leaf that forms the crossbar of
the letter H represents the company's focus on herbal healthcare. The teal green
reflects closeness to nature, while the orange is evocative of warmth, vibrancy and
the company’s commitment to caring.
Each and every product that carries this logo is backed by the high quality that is
Himalaya's hallmark. The Himalaya brand carries with it the promise of good
health, well-being and a prescription for good living.
Product Diversification
Product Diversification refers to the product expansion in the depth and/or in width.
Himalaya started out as an ayurvedic medicine company. But now, they are a leading
distributor of health-care products for women, men, children and even animals. They
have started their own range of personal care products that would be gentle, but
effective on the skin which includes face creams, masks, packs, cleansers, etc. Also, a
range of hair care products as well as oral care products have been introduced.
Product Innovation
Innovation is the adoption of a new idea, product or process which is prospectively
useful. Himalaya's history is one of innovation through research. Their quest to
produce natural, safe and effective remedies has been driven by several factors: an
enduring belief in the power of ayurveda, a close observation of nature and the
systematic application of primary research methods for validation and testing. They
believe that the ideal healthcare system lies in the synergy between ayurveda and
modern science. It will be their constant endeavor to create innovative products
that satisfy the health and personal care requirements of contemporary living.
Introduction: This is in the early stage when the product is introduced in a market,
sales revenue begins to grow but the rate of growth is very slow. Profits may not be
there as we have low sales volume, large production and distribution costs. Heavy
advertising and sales promotion may be required. Products are bought cautiously
on trial basis. Weakness may be revealed and they must be promptly removed. Cost
of marketing development and design are considered critical.
Growth: It is the period during which the product is accepted by consumers and the
traders. During the growth stage, the rate of increase of sales turnover is very rapid.
Profits also increase at a accelerated rate. In spite of competition there may be rising
sales and profit. Top priority is given to sales by the firm and then quality
maintenance may have second priority.
Maturity: During this stage keen competition brings pressure on prices. Increasing
marketing expenditure and falling prices will reduce profits. Additional expenditure
is involved in product modification. Marketers have to adopt measures to stimulate
demand and face competition through additional competition and sale promotion.
overall marketing effectiveness becomes the key factor in this stage.
Saturation: The saturation point occurs in market when all potential buyers are using
the product and we have only replacement sales. Prices in this stage may fall rapidly
and profit margins may become small unless the firm makes substantial improvements.
Decline: Once the peak or saturation point is reached product inevitably enters the
decline stage and becomes obsolete. It may be gradually displaced by some new
innovations. Sales drop severely and the product cannot stand in the market. A
marketer must try to keep new products ready to fill up the gap created by the demise
of existing products. At this stage price becomes the primary weapon of competition,
and we have to reduce considerably expenditure on advertising and sales promotion.
cost control becomes the key to generate profits
It can be said that demand fell into a ‘petrified’ level is sustained by buying the
product the first time and early adopters replacing it.
Marketing Mix of Himalaya
Product
Himalaya produces, sells, and distributes pharmaceutical-grade ayurvedic drugs and
therapies for customers in India and internationally. It offers pharmaceutical products
for children, women, men, and general health; herbal and oral care products; skincare
products, including body lotions, face packs and tonners, facial cleansers, fairness and
lip care products, moisturizers, skin nutrients, and soaps; and dental creams. The
company also provides hair care products, including anti-dandruff hair creams, oils,
and shampoos; protein conditioners shampoos and hair creams; and anti-hair loss
creams, fall hair oils, and fall shampoos. In addition, it offers capsules, acne-n-pimple
creams, antiseptic creams, cold and pain balms, honeys, muscle and joint rubs, pain
massage oils, and teas; natural intensive and sun protection lip balms, face scrubs, oil
control lemon face wash products, and oil control lemon foaming face wash products;
and natural drugs for livestock, poultry, aquacultures, and companion animals. Further,
the company provides baby care products, including gentle baby bath products and
shampoos, diaper rash creams, moisturizing baby soaps, nourishing baby oils, gentle
baby wipes, and baby care gift packs; and baby creams, lotions, and powders.
1. Pharmaceuticals
Inspired by Ayurveda, Himalaya's pharmaceutical range, promoted exclusively
through doctors, addresses multiple health conditions. Their 60 strong
product portfolio includes therapeutics, wellness products, prescription
dermaceuticals and oral health products for men, women and children.
Their phytopharmaceutials address lifestyle disorders, chronic illnesses like
diabetes and osteoporosis and life-threatening diseases like Hepatitis B.
Their complete range of preventative care products enhance immunity and
assist in the management of health. Derived from herbs, each product is backed
by eight to ten years of research, undergoing clinical trials, mutagen studies and
toxicity tests to ensure safety and efficency.
Category Products
Children’s Health Bonnisan, Bonnispaz, Bresol, Koflet,
Mentat, Septilin, Liv.52, HiOwna-Jr., HiOra-
SG Gel
Women’s Health Evecare, Lukol, Menosan, V-Gel, Renaika,
Reosto, Styplon
Category Products
Hair Oils Anti-Hair Fall Hair Oil, Anti-Dandruff Hair
Oil
Anti-Hair Fall Shampoo, Anti-Dandruff
Hair Shampoo – Soothing & Moisturizing, Anti-
Cleansers Dandruff Shampoo – Volume & Bounce,
Protein Shampoo – Softness & Shine,
Protein Shampoo – Gentle Daily Care,
Hair Care Protein Shampoo – Extra Moisturizing
Protein Conditioner – Repair &
Conditioners Regeneration, Protein Conditioner –
Softness & Shine, Hair Detangler and
Conditioner
Hair Anti-Dandruff Hair Cream, Anti-Hair Loss
Nutrients Cream, Protein Hair Cream
AyurSlim, Cold Balm, DigesTea, FootCare
Cream, GreenTea, Kajal, KofTea, LaxaTea,
Health Care LeanTea, Muscle & Joint Rub, Pain Balm,
Pain Massage Oil, PureHands, SleepTea,
StressTea
Purifying Neem Face Wash, Purifying
Neem Foaming Face Wash, Clarifying
Face Wash Fairness Face Wash, Gentle Exfoliating
Daily Face Wash, Gentle Hydrating Face
Wash, Oil Control Lemon Face Wash, Oil
Control Lemon Foaming Face Wash
Skin Care Purifying Neem Scrub, Gentle Exfoliating
Face Scrub Walnut Scrub, Gentle Exfoliating Apricot
Scrub, Clear Complexion Whitening Face
Scrub
Clarifying Mud Pack, Refreshing Fruit Pack,
Face Packs
Purifying Neem Pack, Fairness Face Pack,
Almond & Cucumber Peel-Off Mask
Cleansers Refreshing Cleansing Milk, Refreshing &
Clarifying Toner
Revitalizing Night Cream, Anti-Wrinkle
Skin Cream, Nourishing Skin Cream, Under Eye
Nutrients Cream, Fairness Cream, Protective
Sunscreen Lotion
Moisturizers Nourishing Face Moisturizing Lotion,
Skin Care Intensive Face Moisturizing Lotion
Lip Care Lip Balm, Natural Moisturizing Lip Butter,
Natural Intensive Lip Balm, Natural Sun
Protection Lip Balm
Foot Care Footcare Cream
Intensive Moisturizing Body Lotion,
Body Nourishing Body Lotion, Protecting Body
Lotions Lotion, Aloe & Cucumber Refreshing
Moisturizer
Soaps Moisturizing Almond Soap, Nourishing
Cream & Honey Soap, Protecting Neem &
Turmeric Soap, Refreshing Cucumber Soap
Complete Care Toothpaste, Active Fresh
Oral Care Gel, Sensitive Toothpaste, Sparkling White
Toothpaste
3. Baby Care
Himalaya's doctor-endorsed Baby care range from naturally derived
ingredients is thoroughly assessed for mildness to baby's delicate skin, hair and
eyes. Keeping hygiene and baby's comfort as our topmost priorities, the
products address conditions like diaper rash and infantile dry skin. The following
are the products in the Baby care range:
Baby Cream Babycare Gift Pack
Baby Lotion
Babycare Gift Jar
Baby Massage Oil
Babycare Gift Box
Baby Powder
Babycare Gift Box Mini
Diaper Rash Cream
Babycare Gift Basket
Gentle Baby Shampoo
Gentle Baby Bath
Gentle Baby Wipes
Gentle Baby Soap Extra Moisturizing Baby Soap
Refreshing Baby Soap
Nourishing Baby Soap
Price
Price is normally expressed in monetary terms. It is worth of a product or service in
monetary terms. Price is the value which a buyer passes on to the seller in lieu of the
product or service provided. Price is a crucial determinant of the fact whether the
exchange between the buyer and seller should materialize or not. While pricing the
products three main factors should be kept in mind -:
1. Cost
2. Competition
3. Consumer Demand
Himalaya has stepped up the pace of new product launches and is investing ad spend
and marketing. The entire product portfolio is also tweaked to include premium
offerings such as more variants under almost every category. Over the last two years,
Himalya has maintained its operating margins through judicious price hikes across
products and reduction in pack sizes. The three main factors affecting the pricing
strategies have been discussed below -:
I. Cost
One of the most important factor to take care while pricing is the cost costs set the floor
for pricing decisions. There are two types of cost variable cost and fixed cost. It is
important that the price should recover all costs including a fair return for undertaking
the marketing effort and risk.
II. Competition
Competition is another important consideration while pricing. When a firm does not
face any competition it can enjoy complete freedom in fixing its price. But when there
are competitors selling the same or similar products, the pricing freedom is
considerably reduced. Its price must fall in line with the competitors. Similarly Himalaya
also has many competitors. But Himalaya’s top selected competitors are:-
1. Hindustan Unilever Limited
2. Proctor and Gamble
3. Colgate Palmolive
4. Johnson and Johnson
5. Uniliv etc.
Traditional Approach
Company -> C&F Agents -> Wholesaler -> Retailer -> Customer
From the manufacturing plant the stock is transported or supplied to clearing
and forwarding agents. Clearing and Forwarding Agents is a third party and
Himalaya gives contract to them, so company has nothing to do in building the
relationship with them. Here C&FA keep or stock the goods with them. They
charge Himalaya for stocking the good and even Himalaya don’t mind doing
so as it is a measure of cost cutting as well as there is no need for gowdowns
and maintenance. The products are then distributed to wholesalers.
Wholesalers supplies goods to retailers and tries Persuading retailers to give
the brand special displays (using merchandising tools) to get affective brand
presence, and arranging it in more noticeable manner. Retailers are backbone
of the company as they are the one who can take the product on new heights
or can bring it down to toes. Retailers are the ones who have direct contact
with the customers.
Online Portals
The customers can access Himalaya’s website and place their orders for
products. Through this strategy, Himalaya directly sells its products to its
customers by eliminating middle men. The customer only has to pay for the
market cost of the product and not the additional charges (shipping charges).
Franchises
Franchise is a form of business organization in which a firm which already has a
successful product or service (the franchisor) enters into a
continuing contractual relationship with other businesses, individuals, or
groups. Through this strategy, middlemen can be minimized and direct selling
takes place. Himalaya has only 2 main outlets in India.
Promotion
Himalaya’s promotional strategies include:
Yes
No
Q. Have you purchased any Himalaya Product?
Himalaya Product
Yes
No
Q. If yes to the previous question, which type of product did you purchase?
Type of Product
Pharmaceuticals
Personal Care
Baby Care
Q. Where do you purchase Himalaya products from?
Place of Purchase
Supermarket
Hypermarket
Pharmacies
Q. Which feature of Himalaya influences you to buy their products?
Features
Brand Reputation
Price
Q. How do you come to know about the new products launched by Himalaya?
Promotion
Television/Radio
Newspaper/Magazine
Billboards
Promtions
Word of Mouth
Conclusion
From the survey, the following can be concluded:
All the survey respondents have heard about Himalaya Herbal Health Care.
All the survey respondents have bought a product from Himalaya Herbal
Health Care.
The survey respondents have bought products from the Personal Care range.
The products are bought from Hypermarkets and Supermarkets.
Quality is the main consideration for which the product is bought.
Promotions and Television are the means through which the respondents
come to know about the new products launched by Himalaya.
Competitors
Given Below is a Segment Wise Competitor list:
Category of Himalaya’s Share Main Competitors
Products
Pharmaceuticals 70% Udiliv
Himalaya is also competing with Dabur in the marketing of Chyawanprash. Dabur has
an upper-hand in the Chyawanprash market because of the higher popularity and
advertisements with big icons like Amitabh Bachchan. Dabur also has various
variations in their Chyawanprash range, something which Himalaya has failed to
achieve. Chyawanprash is one of the anti-aging supplements, which is purely herbal in
nature. It has Amla as its main ingredient, which is a powerful antioxidant. It has
various benefits, namely:
Pharmaceuticals
Personal Care Products
Baby Care
Place
Promotion
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