Shobhit Shukla

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SHOBHIT SHUKLA

Phone: 8318096295
Email: shobhit.shukla1792@gmail.com
Linkedin pro le: https://www.linkedin.com/in/shobhit-shukla-12b962b6
Address: Sector-O, Maansarovar Yojna, Near New Gadaura, Amausi, Lucknow, UP- 226008

S KILLS ( TECHNOLOGY / SHORT SUMMARY / INTRODUCTION


FUNCTIONAL )
With more than 5 years of experience in Fast Fashion Retails, Hotels and Resorts,
MS O ce expert in Retail Operations, Front O ce Operations, inventory management,
planning tasks, manpower requirement, cost control, reservation, cashiering,
Sales and Marketing
promotional activities, and so on, with skills in Sales and Marketing, team
Digital Marketing handling, inter department coordination, ensuring the customers and clients
have comfortable and memorable experience.
Club Lounge Operations

Team Handling EDUCATION

L ANGUAGES PGDM in Marketing and International Business IMS Ghaziabad | [6.2/10]


Jul 2018 - Apr 2020
English B.Sc
B.Sc in Hospitality and Hotel Administration NCHMCT/ IGNOU | 57%
Hindi
Jul 2008 - Apr 2011
French B..Com
B..Com Lucknow University, Lucknow | 60%
Arabic
Jul 2005 - Apr 2008
PROFESSIONAL ENHANCEMENTS
I NTERESTS

Digital Marketing Certi cations Attended four day Microsoft O ce Specialist International
Cross Cultural Management Certi cation Training held at IMS Ghaziabad (2018).
Playing guitar Participation in certi ed Student Development Program
Gym conducted by Global Human Resource Development Center
(GHRDC), New Delhi.

Courses / Attended HR Symposium on theme of Leading


Workshops / Transformation for Organizational Excellence held at IMS
Seminars Ghaziabad (2018)

Awards Secured 2nd position in Ad Maniac- Ad Mad Show (2018)


Participated in Trade Spark - 2018 by Department of
International Business IMS Ghaziabad.
Appreciation letters from guests in all properties previously
worked.
Best Employee of the month from Masira Island Resort for
September 2015

EXPERIENCE / INTERNSHIP

Operation Supervisor Inditex Trent India Pvt Ltd Mar 2020 – Present
Online Sales Operations, Customer Support through mails, Stock inventory, Cost
control, Roster planning (daily, weekly, monthly), Planning Stock Room daily task/
weekly task/ monthly tasks

Receptionist Masira Island Resort Sept 2014 – Oct 2016

Taking reservations on calls, emails, fax, online, Controlling OTA bookings and
room inventory online, Sales & Revenue Report, Occupancy Report, and
Assistance to HR

Butler/ Team Member Front O ce The Leela Ambiance, Gurgaon, The Leela
Hotel Venture Ltd.

Club Lounge Operations and Front O ce Operations for Feb 2013 – Nov 2013
club and higher category guests.

Front O ce Associate The Piccadily Hotels and Resorts. Apr 2012 – Jan 2013

Front O ce Operations

Intern Taj Residency, Lucknow (The Indian Hotel Company Ltd.) Mumbai
Nov 2009 – Mar 2010
PROJECTS

Economic Slowdown Impact on Maruti Suzuki company in Delhi NCR


Sept 2019 - Nov 2019

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