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Iso 9001 Qms

The document discusses ISO 9001 and quality management systems. It covers the key parts of ISO 9001 including understanding the organization and context, leadership, risk-based thinking, and the Plan-Do-Check-Act cycle. It also summarizes the benefits of ISO 9001 certification and the core quality management principles.

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Mohammad Mahbub Alam
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58 views6 pages

Iso 9001 Qms

The document discusses ISO 9001 and quality management systems. It covers the key parts of ISO 9001 including understanding the organization and context, leadership, risk-based thinking, and the Plan-Do-Check-Act cycle. It also summarizes the benefits of ISO 9001 certification and the core quality management principles.

Uploaded by

Mohammad Mahbub Alam
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Date: 27.12.

2022
# INTERNAL HSSE INDUCTION

# Process Approach- Model of a process based QMS.


# 4 CONTEXT OF THE ORGANIZATION

4.1 Understanding the organization and its context


4.2 Understanding the needs and expectations of interested parties
4.3 Determining the scope of the QMS
4.4 QMS and its processes

4.1 Understanding the organization and its context


Determine external and internal issues:

1. That are relevant to its purpose & strategic direction


2. That affect its ability to achieve intended results.

Monitor and review the information about those issues

4.2 Understanding the needs and expectation of interested parties


Determine the interested parties that are relevant to the QMS
Determine the requirements of these interested parties that are relevant to the QMS.

4.3 Determining the scope of QMS


Determine the boundaries and applicability of the QMS to establish the scope & document it.
While determining the scope consider:

1. The external and internal issued referred in 4.1.


2. Requirements of relevant interested parties referred in 4.2
3. The products and services of the organization

4.4 QMS and its processes


Inputs and outputs from the processes, their sequence and interaction.
Criteria, methods, including measurements and related performance indicators needed to
ensure their effective operation and control.
The resources needed and ensure their availability.
The assignment of the responsibilities and authorities for these processes.
The risks and opportunities identified and actions to meet them
Methods for monitoring, measuring as appropriate and evaluation of processes and, if needed
the changes to processes.
Opportunities for improvement of processes and the QMS

Maintain appropriate documentation

5 Leadership
5.1 Leadership and commitment.
Taking accountability for the QMS.
Ensure quality policy and quality objectives are established for QMS and compatible with the context
and strategic direction.
Ensure the integration of QMS requirements into organization’s business processes.
Promoting the use of process approach and risk-based thinking.
Ensuring the resources needed for QMS.
Communicating the importance of QM and conforming to the QMS requirements.
Ensure QMS achieve it intended results.
Engaging, directing and supporting person to contribute to QMS.
Promoting improvement.
Prior knowledge:

a. Management systems
b. Quality management
c. The relationship between quality management and customer satisfaction.
d. ISO 9001

Data: 26.12.2022

ISO 9001

ISO 9001 is an international Quality Management Systems (QMS) standard related to quality
management.

Applicable to any organization from all types of business sectors and activities

ISO 9001 certification benefits

1. The ability to consistently provide products and services that meet customer and applicable
statutory and regulatory of requirements.
2. Facilitating opportunities to enhance customer satisfaction.
3. Ability to demonstrate conformity to specified quality management system requirement.
4. Addressing risks and opportunities associated with its context and objectives.

This International standard employs the process approach, which incorporates the Plan-Do-Check-
Act cycle and risk-based thinking.

PADC.
Ensure process are adequately resourced and managed and opportunities for improvement are
determined and acted on.

Risk-Based Thinking:
Minimize negative effects and make maximum use of opportunities.
In this International standard, the following verbal forms are used:
“shall” indicates a requirement.
“should” indicates a recommendation.
“may” indicates a permission.
“can” indicates a possibility or a capacity.

Quality management principles.

1. Customer focus.
2. Leadership.
3. Engagement of people.
4. Process approach.
5. Improvement.
6. Evidence-based decision making.
7. Relationship management.

International standard promotes the adoption of a process approach when developing, implementing
and improving the effectiveness of a quality management system, to enhance customer satisfaction by
meeting customer requirements.

The application for the process approach in a quality management system enable:

1. Understanding and consistency in meeting requirements.


2. The consideration of process in meeting requirements.
3. The achievement of effective processes performance.
4. Improvement of processes based on evaluation of data and information.

# Schematic representation of the elements of a single process.

Sources of Inputs =Input =Activities= Outputs =Receivers of Outputs

# Plan-Do-Check-Act Cycle.

Plan:
>>Establish the objective of the system and its processes.
>>The resources needed to deliver results in accordance with customers’ requirements and
organizations policies.
>>Identify and address risks and opportunities.
Do : implement what was planned.

Check: monitor and measure processes and the resulting products and service.
Against policies, objectives, requirements and planned activities and report the results.

Act: Take action to improve performance as necessary.

Risk-Based thinking:
Risk-based thinking is essential for achieving an effective quality management system.

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