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    RCLRPT 23V040 5903

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    Maria Merano
    Volkswagen is recalling 20,904 model year 2021-2022 Volkswagen ID.4 vehicles due to issues with the high voltage battery management software and pulse inverter software. The battery management software may reset or the pulse inverter may deactivate while driving, resulting in a loss of propulsion that increases the risk of a crash. Dealers will update the software for both components. Owner notification is planned for March 31, 2023.

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    RCLRPT 23V040 5903

    Uploaded by

    Maria Merano
    13K views3 pages
    Volkswagen is recalling 20,904 model year 2021-2022 Volkswagen ID.4 vehicles due to issues with the high voltage battery management software and pulse inverter software. The battery management software may reset or the pulse inverter may deactivate while driving, resulting in a loss of propulsion that increases the risk of a crash. Dealers will update the software for both components. Owner notification is planned for March 31, 2023.

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    RCLRPT-23V040-5903

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    RCLRPT-23V040-5903

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    Volkswagen is recalling 20,904 model year 2021-2022 Volkswagen ID.4 vehicles due to issues with the high voltage battery management software and pulse inverter software. The battery management software may reset or the pulse inverter may deactivate while driving, resulting in a loss of propulsion that increases the risk of a crash. Dealers will update the software for both components. Owner notification is planned for March 31, 2023.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    13K views3 pages

    RCLRPT 23V040 5903

    Uploaded by

    Maria Merano
    Volkswagen is recalling 20,904 model year 2021-2022 Volkswagen ID.4 vehicles due to issues with the high voltage battery management software and pulse inverter software. The battery management software may reset or the pulse inverter may deactivate while driving, resulting in a loss of propulsion that increases the risk of a crash. Dealers will update the software for both components. Owner notification is planned for March 31, 2023.

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    OMB Control No.

    : 2127-0004

    Part 573 Safety Recall Report 23V-040

    Manufacturer Name : Volkswagen Group of America, Inc.


    Submission Date : FEB 01, 2023
    NHTSA Recall No. : 23V-040
    Manufacturer Recall No. : 97ZZ

    Manufacturer Information : Population :


    Manufacturer Name : Volkswagen Group of America, Inc. Number of potentially involved : 20,904
    Address : 3800 Hamlin Road Estimated percentage with defect : 100 %
    Auburn Hills MI 48326
    Company phone : 1-800-893-5298

    Vehicle Information :

    Vehicle 1 : 2021-2021 VOLKSWAGEN ID4


    Vehicle Type :
    Body Style :
    Power Train : NR
    Descriptive Information : The recall population was determined by production records.
    The recalled products differ from products that were not included in the recall
    because of a different software version in the high voltage (HV) battery management
    control module and pulse inverter control module. Vehicles not included in the recall
    have an improved software.
    ID.4: 20904
    Production Dates : MAY 26, 2020 - JAN 20, 2022
    VIN Range 1 : Begin : WVGFMPE24MP000559 End : WVGUNPE27MP066592 ✔ Not sequential

    Description of Defect :

    Description of the Defect : The high voltage (HV) battery management control module may reset or, in
    rare events, the pulse inverter may be deactivated while driving.
    FMVSS 1 : NR
    FMVSS 2 : NR
    Description of the Safety Risk : If the HV battery management control module resets while driving, the
    vehicle's electric motor will not be supplied with power for the duration of
    the reset. In rare cases, the pulse inverter may be deactivated while driving.
    Each of these conditions may lead to a loss of propulsion without pre-warning
    and may increase the risk of a crash.
    Description of the Cause : Battery management control unit software: The self-diagnosis software of the
    HV battery management system is too sensitive in certain situations. This may
    lead to an unnecessary reset of the control unit.
    Pulse inverter: A software failure may lead to incorrect evaluation of internal
    measurement values. If this is detected, the pulse inverter may be deactivated.

    The information contained in this report was submitted pursuant to 49 CFR §573
    Part 573 Safety Recall Report 23V-040 Page 2

    Identification of Any Warning When this situation occurs, the driver receives an immediate warning in the
    that can Occur : instrument cluster.

    Involved Components :

    Component Name 1 : HV Battery management software


    Component Description : Software for HV battery management control unit
    Component Part Number : Versions 920, 850

    Component Name 2 : Pulse inverter software


    Component Description : Software for pulse inverter control unit
    Component Part Number : Versions 6034, 6035, 6043

    Supplier Identification :

    Component Manufacturer
    Name : Valeo Powertrain Electrified Mobility (P
    Address : 14, avenue des Beguines, Immeuble le DEL
    BP 68532 Cergy Pontoise Foreign States 95 892
    Country : France

    Chronology :
    July 2021: Reports from Europe received regarding potential software issue in HV battery management system.
    Analysis started.
    September 2021: Testing of potential consequence conducted and risk assessment initiated. Risk assessment
    indicated no unreasonable risk for motor vehicle safety.
    September 2021 – August 2022: Ongoing data monitoring for this HV battery control unit issue, based on
    limited number of fault entries observed in data received from the field and the fact that no crash or injury
    allegation were observed related to this topic
    January 2022: The supplier reported an issue with the pulse inverter software that could potentially lead to the
    deactivation of the pulse inverter. Analysis started.
    August - September 2022: VOQ’s were analyzed for the ID.4 alleging potential stalling events. Some reports
    from the US market indicated that the battery management software issue could have led to stalling allegations
    at ID.4 vehicles. These reports were discussed with ODI during a Quarterly Meeting. Further investigations and
    analysis were initiated.

    The information contained in this report was submitted pursuant to 49 CFR §573
    Part 573 Safety Recall Report 23V-040 Page 3

    October 12, 2022: Topic was presented in Volkswagen Product Safety Committee. No unreasonable risk to
    motor vehicle safety determined since steering and braking functions are not affected. Vehicle remains fully
    controllable. After restart vehicle will operate normal. Decision to address this issue as a service campaign
    January 25, 2023: Topic was presented in Volkswagen Product Safety Committee. An update of potential field
    data from the US market was presented. Based on this information a recall was decided. The recall decision is
    based on identified fault entries in US vehicles which indicate that the recall condition could have been present:
    HV battery CU 384/pulse inverter 32

    Description of Remedy :

    Description of Remedy Program : The software of the HV battery management control unit and the pulse
    inverter control unit will be updated. Volkswagen will not offer a
    reimbursement plan under this recall.
    How Remedy Component Differs The recall remedy component can be distinguished from the recalled
    from Recalled Component : component because the software is improved.
    HV battery control unit: version 930
    Pulse inverter control unit: version 6044
    Identify How/When Recall Condition CW 49/2021: Introduction of improved software level in vehicle series
    was Corrected in Production : production for the battery management control unit
    CW20/2022: Introduction of improved software level in vehicle series
    production for the pulse inverter.

    Recall Schedule :
    Description of Recall Schedule : Dealers/Owners: On or before March 31, 2023
    Planned Dealer Notification Date : MAR 31, 2023 - MAR 31, 2023
    Planned Owner Notification Date : MAR 31, 2023 - MAR 31, 2023

    * NR - Not Reported

    The information contained in this report was submitted pursuant to 49 CFR §573

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