RCLRPT 23V110 3395 PDF

OMB Control No.
: 2127-0004
Part 573 Safety Recall Report 23V-110
Manufacturer Name : Lucid USA, Inc.

Submission Date : MAR 23, 2023
NHTSA Recall No. : 23V-110
Manufacturer Recall No. : SR-23-01-0
Manufacturer Information : Population :

Manufacturer Name : Lucid USA, Inc. Number of potentially involved : 637
Address : 7373 Gateway Blvd. Estimated percentage with defect : 6 %
Newark CA 94560
Company phone : 1-510-648-3553
Vehicle Information :
Vehicle 1 : 2022-2023 Lucid Air

Vehicle Type : LIGHT VEHICLES
Body Style : 4-DOOR
Power Train : NR
Descriptive Information : Sensata Technologies, Inc. (Supplier) manufactures contactors for 2022 and 2023
Lucid Air vehicles. Contactors are electrically activated switches that close at vehicle
startup to transfer energy to and from the drive units, and open at vehicle shut down.
Supplier and Lucid determined that in a small population of contactors the spring
force may overcome the magnetic holding force. In normal closing, the contactor
current exhibits a single-dip signature due to the motion of the internal components
in the magnetic field. A double-dip in the current signature indicates a contactor that
may be susceptible to opening unexpectedly due to the spring force issue, though
many contactors operate normally even with a double-dip signature. Lucid
determined 18 vehicles manufactured prior to the factory clean point experienced
unexpected contactor openings due to the spring force issue. Lucid also observed six
vehicles that had contactor openings while stationary that could not be confirmed to
be due to the spring force issue. No contactor openings due to the spring force issue
have occurred in vehicles manufactured after the clean point. An over-the-air
software update allowed Lucid to analyze customer fleet data and remotely identify
at-risk contactors in 273 vehicles. Owners of 336 vehicles have not updated their
software to enable contactor analysis. Lucid is currently examining data from 28
vehicles that have updated software. Lucid expects that once all vehicles are updated
and analyzed, approximately 20 additional vehicles may require contactor
replacements. Recalled contactors exhibit a double-dip signature during closing more
than 5% of the time. Vehicles not in the recall population always exhibit a single-dip
closing signature or exhibit a double-dip closing less than 5% of the time. By
analyzing known bad contactors, Lucid determined a 5% cut-off is statistically
significant in determining potential bad contactors with greater than a 99.999%
confidence interval.
Production Dates : OCT 19, 2021 - NOV 01, 2022
VIN Range 1 : Begin : NR End : NR Not sequential
The information contained in this report was submitted pursuant to 49 CFR §573
Part 573 Safety Recall Report 23V-110 Page 2
Description of Defect :
Description of the Defect : A small population of contactors are susceptible to opening unexpectedly.
FMVSS 1 : NR
FMVSS 2 : NR
Description of the Safety Risk : If a contactor opens unexpectedly while driving, the vehicle’s electric motors
will no longer be supplied power. This may lead to a loss of propulsion
without pre-warning and may increase the risk of a crash.
Description of the Cause : Contactors in which the spring force may overcome the magnetic holding force
may unexpectedly open. These defective contactors exhibit double-dip current
signatures during closing.
Identification of Any Warning The driver would not receive a warning prior to an unexpected contactor
that can Occur : opening as a result of this condition. When an unexpected contactor opening
occurs, the driver receives notifications of a system fault and that driving
power is reduced. Vehicle displays, power steering, and power brakes will
continue to function as they are not powered by the high voltage system.
Involved Components :
Component Name 1 : Contactor GXV600-010/-018

Component Description : Contactor, internally economized
Component Part Number : P00-HJ4100-00
Supplier Identification :
Component Manufacturer
Name : Sensata Technologies, Inc.
Address : 529 Pleasant Street
Attleboro Massachusetts 02703
Country : United States
Chronology :
Lucid began investigating this issue in May 2022, following a loss of motive power in a vehicle brought to a
Lucid Service Center. Through Sept. 2022, Lucid investigated 14 contactor openings. Lucid’s Product Safety
Working Group was briefed on Oct. 14. At that time, testing a vehicle for the spring force issue required
manually observing the contactor closing signature during startup. A double-dip closing signature indicates a
risk of contactor opening, though many contactors with double-dip signatures have no unexpected openings.
Fewer than 1% of vehicles manufactured prior to the clean point experienced an unexpected contactor
opening. Displays, power steering, and power brakes remain available following contactor opening, and the
vehicle can coast and should restart after a shutdown. On Nov. 3, Lucid briefed NHTSA on this issue and Lucid's
plan to develop software to permit telemetric screening of vehicles based on current signature. The software
update was sent to customer vehicles starting Dec. 16, and Lucid analyzed contactor closing data in its
customer fleet through Jan. 2023. Lucid briefed NHTSA of its progress in early Jan. and early Feb. 2023. After
analyzing the fleet data, Lucid determined 232 customer vehicles exhibited double-dip signatures at least 5%
of the time, which provides a greater than 99.999% confidence interval for capturing affected contactors. As of
Feb. 22, owners of 533 vehicles had not updated their software. Approximately 27 of these were expected to
require contactor replacement. The Lucid Product Safety Executive Council (PSEC) determined on Feb. 14 that
an unreasonable risk to safety exists in vehicles with double-dip current signatures at least 5% of the time, and
that Lucid would recall these vehicles and replace the contactors. Lucid filed this report with NHTSA on Feb.
22. After discussions between Lucid and NHTSA, Lucid's PSEC determined on Mar. 22 to amend this report to
increase the number potentially involved to 637.
Description of Remedy :
Description of Remedy Program : Owners of subject vehicles will be notified by first class mail with
instructions when to contact Lucid to schedule replacement of contactors
at NO COST to the customer. Owners of vehicles who did not download the
software update for the double-dip test will be notified by first class mail
to update their software at home or bring their vehicles to a Service Center
for a software update. After Lucid analyzes the contactor data provided by
the software update, Lucid will replace contactors showing a double-dip
signature at least 5% of the time at NO COST to the customer. Lucid will
reimburse owners for costs an owner reasonably incurred to obtain a
remedy for this safety defect during the period starting from initial vehicle
delivery through 10 days after Lucid’s mailing of the owner notification
letter concerning this noncompliance. If an owner has such a claim for pre-
notification reimbursement, they may contact Lucid Customer Care at
1-888-99-LUCID or 1-888-995-8243.
How Remedy Component Differs Replacement contactors have been redesigned to have increased magnetic
from Recalled Component : holding force and have undergone additional quality screening to ensure
they do not exhibit a double-dip current signature during closing.
Identify How/When Recall Condition As of the factory clean point on November 1, 2022, all contactors used in
was Corrected in Production : manufactured vehicles include the redesign for increased magnetic
holding force or have undergone additional quality screening to ensure
they do not exhibit a double-dip current signature during closing.
Recall Schedule :
Description of Recall Schedule : Owners of the 273 known affected vehicles will be notified by first class
mail with instructions that they may contact Lucid Customer Care or a
Lucid Certified Service Center to schedule the recall repair. There will be
NO COST for this service.
Owners of the 336 vehicles requiring a software update to assess their

contactors will be notified via first class mail with instructions to bring
their software up to date or to contact Lucid Customer Care or a Lucid
Service Center for assistance in bringing their software up to date. Lucid
will evaluate the contactor closing signatures of updated vehicles to
determine whether any require contactor replacements and will notify
those customers needing replacement to contact Lucid Customer Care or
a Lucid Service Center to schedule the recall repair. Owners of updated
vehicles that have not completed double-dip testing by April 21, 2023,
will be notified by first class mail with instructions that they may contact
Lucid Customer Care or a Lucid Certified Service Center to schedule the
recall repair. Lucid will send reminder emails to all customers who have
uncompleted recall campaigns every six months.
Planned Dealer Notification Date : FEB 22, 2023 - FEB 22, 2023
Planned Owner Notification Date : APR 21, 2023 - APR 21, 2023
* NR - Not Reported

RCLRPT 23V110 3395 PDF

Uploaded by

Copyright:

Available Formats

RCLRPT 23V110 3395 PDF

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

RCLRPT 23V110 3395 PDF

Uploaded by

Copyright:

Available Formats

OMB Control No.

Part 573 Safety Recall Report 23V-110

Manufacturer Name : Lucid USA, Inc.

Manufacturer Information : Population :

Vehicle 1 : 2022-2023 Lucid Air

Component Name 1 : Contactor GXV600-010/-018

Owners of the 336 vehicles requiring a software update to assess their

You might also like

Pfad - The Proxy pFad of © 2024 Garber Painting. All rights reserved.