Solution K15560422 Thursday, June 7, 2018 8:30:59 PM CEST

Solution K15560422
Thursday, June 7, 2018 8:30:59 PM CEST
Mack Models
Mack Model Cabover , Conventional
Volvo Models
Volvo Model VNR , VNX , VNL , VNM , VHD , VAH
Engine family
Engine family 11L Engine , 13L Engine , 16L Engine , Mack , MP7 , MP8 , MP10
Emission Standard
Emission Standard 2018 , OBD2017 , US17 GHG , US16 , US15 , US13 OBD , US14 GHG
** SOLUTION **
Title Selective Catalytic Reduction ( SCR ) Efficiency And NOx Sensor Diagnostic Trouble
Codes ( DTC ) P225C, P225E, P221A and P2201: NOx Sensor Diagnostic Information
TO BE USED BEFORE SENSOR REPLACEMENT - OBD13 And Newer Emissions
(Commonly Model Year 2014 And Newer)
Cause Diagnostics for codes related to SCR efficiency and NOx sensors may lead to
replacement of NOx sensors that are functioning properly.
Solution DO NOT REPLACE EITHER NOx SENSOR FOR ANY OF

THE ABOVE CODES PRIOR TO REVIEWING THE
INSTRUCTIONS BELOW
The purpose of this article is to prevent unnecessary component replacement. ALL

OTHER DIAGNOSTIC TESTS AND CHECKS MUST BE PERFORMED when
diagnosing one of the codes above if the tests below do not immediately reveal an
issue.
If an eService case must be submitted, ALL INFORMATION specified in Step

Five MUST be included at the time the case is opened. Cases missing required
information will be Refused.
Overview
Guided Diagnostics for SCR efficiency or NOx sensor fault codes will often result in No Fault
Found. This often leads to replacement of one or both sensors despite no indication from
diagnostic steps to do so. NOx sensor function is a possible cause, and is listed as such for the
code description in the DTC description in Premium Tech Tool ( PTT ). However although the
sensors themselves are a possibility, NOx sensor codes are most often a symptom, not a
cause of emissions issues. NOx sensors should be confirmed to be reading incorrectly or
functioning erratically before they are replaced.
Fault Codes
A complete list of DTCs related to this Solution can be found in the Fault Codes section below.
Procedure
- Review the Detailed Status Information for the relevant code on the DTC Readout.
• If Confirmed DTC is TRUE: Proceed with diagnostics

• If Confirmed DTC is FALSE: Disregard and focus on other symptoms or DTCs relevant
to the complaint.
- A NOx Conversion should be run to check NOx sensor signal and function for any of
the above codes.
NOTE: A NOx conversion test only checks NOx sensor function. The test compares the
readings of the two sensors as the engine cycles through multiple conditions to confirm they
are in agreement. The results of the NOx Conversion test do not indicate anything about
the condition of the SCR itself.
1. In PTT, run Operation 2549-08-03-03 NOx Conversion, located under the Test tab.
2. Take screenshots of the graph and sensor values approximately 2-3 minutes prior to
engine shutdown. A guide to taking screenshots can be found in THIS solution.
- Inlet and Outlet NOx values should be within 40 parts per million (ppm) of one
another just before the engine shuts down. Shown below is an example of how a graph
with two properly functioning sensors will look:
3. If no issues are found with the sensor readings from the NOx Conversion review, the
sensors are not the source of the conditions causing the codes to log. Further diagnostic
steps of other components will need to be performed to determine the cause of the faults.
4. If this solution is being reviewed for P20EE, P207F, P225E or P103C, the DEF Dosing
Valve Solution for the same DTCs should be reviewed for further information.
5. If diagnostic steps do not locate a root cause for the code(s), open an eService case with
Dealer Technical Support
- The screenshot(s) taken of the NOx conversion screen prior to engine shutdown (as
shown in the screenshot above) should be attached to the case.
- A complete summary of all tests performed along with numeric measurements, a
DTC Readout, and any information concerning previous visits and parts replaced must
be included when the case is opened.
• "Ok", "Good" and "Followed GD" are not acceptable descriptions of tests
performed and test results.
- Add the solution numbers for all CBR articles followed.
Internal comments (BO) Multiple cases of the conditions shown in the screenshot below have been observed:
- During the high speed portion of the test, inlet NOx levels remain above 500 ppm, and
outlet NOx levels are approximately 300 ppm as expected.
- DTC P220E may be generated when this condition is observed.
Replacement of the sensor returns values to the expected range:
- If the above condition is present:
• Replace the Inlet NOx Sensor

• Have the old NOx sensor sent to Nataraj Bhat:
Volvo Group Trucks Technology (Q&CS)

Drop Area B-3 (Attn – Nataraj Bhat)
13302 Pennsylvania Avenue
Hagerstown, MD 21742
- NOx sensors should be sent to Hagerstown for review on any eService cases opened
through 30 June 2018
Solution visibility Dealer distribution
Function(s)/component(s) affected
Function affected DEF Dosing , SCR , 1 1 0 EMS , 2 1 0 ACM , Diagnostic tool
Function Group
Function Group 254 catalytic converter; exhaust emission control equipment , 258 emissions after-
treatment
Customer effect
Main customer effect regeneration , diagnostics/methodology , efficiency/abnormal behavior , fault code
/display
Fluid implicated AdBlue
Lights/Messages on
information display Driver's information warning pictogram
Fault code(s)
OBD 2013 Diagnostic
P221A , P103C , P207F , P20EE , P2201 , P225C , P225E
Trouble Codes
Conditions
Vehicle operating mode when driving , when stationary
Frequency of occurrence of
random
problem
Administration
Author UT0031H
Dealer ID UT0031H
Last modified by RU4469V
Creation date 09-04-2018 19:04
Date of last update 16-05-2018 16:05
Review date 01-11-2019 00:11
Status Published
NA_Reviewer Nataraj Bhat
NA_Author_Group GTT

Solution K15560422 Thursday, June 7, 2018 8:30:59 PM CEST

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Solution K15560422

Thursday, June 7, 2018 8:30:59 PM CEST

Solution DO NOT REPLACE EITHER NOx SENSOR FOR ANY OF

The purpose of this article is to prevent unnecessary component replacement. ALL

If an eService case must be submitted, ALL INFORMATION specified in Step

• If Confirmed DTC is TRUE: Proceed with diagnostics

- DTC P220E may be generated when this condition is observed.

Replacement of the sensor returns values to the expected range:

- If the above condition is present:

• Replace the Inlet NOx Sensor

Volvo Group Trucks Technology (Q&CS)

Solution visibility Dealer distribution

Fluid implicated AdBlue

Last modified by RU4469V

Creation date 09-04-2018 19:04

Date of last update 16-05-2018 16:05

Review date 01-11-2019 00:11

NA_Reviewer Nataraj Bhat

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