WebEOC Brief User Information

Logging on
Please note that by clicking OK, you enter the Intranet:
NTPFES computer system website and you are https://webeoc.ntpfes.triservice/eoc7
obliged to use the website in a lawful, proper and
ethical manner whether it is an actual incident or Internet:
simulated incident. https://webeoc.pfes.nt.gov.au/eoc7

Once authorised and you have been provided with a

user name and password by the system, you can
commence your log on procedure.

You will be prompted to change your password when

you log in for the first time. Passwords are case
sensitive and must meet the following criteria:

 At least six characters

 At least one upper case letter A – Z
 At least one lower case letter a – z
 At least one number 0 – 9.

Any logon problems please email:

WebEOCAdministration@pfes.nt.gov.au

Position and Incident Selection

Select your Position and Incident. A drop down box
provides a list of options for both – select your
Position as allocated to you. Then select the incident
that you are involved in (for example: *Training
2015). If the incident/event or position you are
undertaking is not listed, please contact WebEOC
Administrator.

Once you have selected your Position and the

Incident/event, press OK. You will now be directed to
the Control Panel* (or main menu board). NB: If
necessary, turn off the Pop-Up Blocker.

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Additional Information
After the initial login there will
be a window to provide
mandatory additional
information if the user.

Complete / check the

information to ensure its
accuracy

Changing Position
At login (after you have
entered your username and
password) click on the drop
down list next to ‘Position’

Select the appropriate

position, ie was Operations
Officer now changing to
Logistics Support

After you have logged in and

have selected an incident and
want to change positions, click
on our current position next to
your user name on the control
panel.

A drop down list will appear,

from the list select the
appropriate position

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Control Panel
Boards
01. Incident Details; This is where you will find the
Statement of Intent, current objectives, who the
Incident Controller is and the Operational Coordinator
(if applicable). The details may be updated during the
Incident.

02. Activity Log; Here you can add your own

information that you would like all other participating
agencies to also know about.

 You can upload files to your log entries (word doc,

excel, PDF, jpeg, audio etc)
 You can add a request or a task directly from the
activity log if required.

03. Task Log; If you have a request or need to task a

another agency then add your task here.

 You can upload files to your log entries (word doc,

excel, PDF, jpeg, audio etc)

04. Functional Group SitReps; At the request of the

Incident Controller regular reports may be required.
Here you can enter you report. You can work on your
report and save as a draft until completed. You can
also use your previous report as a template for you
next one.

Menus
02. / 03. Web Links; External websites can be
accessed from here i.e. News, weather and
SecureNT etc.

Plug ins
File Library; Here you can upload final documents
(no drafts please) that will need to be referred to
constantly throughout the operation. i.e Operational
Orders, contact lists and organisational charts, plans
etc

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Activity Log

Activity Input screen

 Here you will enter your information. It auto populates your user name and the position in which you
are currently signed in as. If the information is from another person then there is a free text area next
to your user name where you can enter that information
 The dark pink areas are compulsory fields, which you need to enter data into in order to save it to the
Activity Log
 You will also note that there are tick boxes. Once you have entered you information you can tick the
following boxes for the information to be viewed in other logs:
o Significant Information; Information is required to be noted. Once in the Activity Summary
Log you will be able to filter on all significant entries.
o Sent to:
 Recovery Log
 Debrief Log
 Decision Log
 Media Log

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Task Log

From the Task Log Display you can view a task or create a task by clicking ‘Add New’

There are four priorities:

 Urgent (Red)
 High (Orange)
 Low (Beige)
 Routine (White)

There are five phases:

 Assigned (maintains colour of priority)
 In Progress (Green)
 Completed (Blue)
 Closed (Grey)
 Rejected (Yellow)

You can filter on Priority, Functional Group or both

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Functional Group – Situation Report (SITREP)

SitRep Number: Enter your report
number here. Note if you are using
your previous report as a template,
remember to over write it with the
next sequential number

Situation Report Complete: Tick

the box once you have completed
your report. You can save
any time prior to this and it will show
up as a Draft in the summary log

Function Group / Section: Enter

your departments name here, if not
already auto populated. If the
information is incorrect then you can
overwrite the text in this box

Current Strategies: Enter your

KPI’s or your agencies strategies

Current Status: Enter your current

status

Administration – Roster / Staff

List: Upload your roster here, if
applicable.

Administration – Total number of

staff: Enter the number of staff
currently involved with the operation

Attachments: You can attach up to

3 files to your report here; plans,
contact list etc

 Mandatory information required is highlighted in the red boxes, enter as much information as
applicable for your report under the other headings
 You can work on your report and leave it in DRAFT by clicking the SAVE button, you can select your
DRAFT as many times as you wish. Once completed tick the ‘Situation Report Complete’ box. Once
completed it can no longer be updated
 For your next report you can use your previous report a a template
 Number your reports sequentially
 You can view other agencies reports

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Menus

External Web links are accessible are

accessible through the Menus boards

02. Web Links; enable you to access

links to other web pages that may relate
to the incident for additional information
and support

03. Web Links – News; enable you to

access news and media web links.

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File Library

 NTES - EM – Emergency Management

o All Plans – Territory, Regional and Local

 WebEOC User Information

 NTG Departments
o Plans and other documents uploaded by
the government departments

 Functional Groups
o Plans and other documents uploaded by
the Functional Group

 Other: Councils, Commonwealth Agencies etc.

Example:

From the File Library list above Engineering was

selected, which has 3 documents uploaded. To view a
document, click the blue arrow.

To delete the document click the dustbin image. This

will permanently remove the document.

To add a document / image / power point etc. click the

Add File.

This will open a window click Browse this will take you
to your drive, choose the file you wish to upload.
Once located and selected, click on the Open button.
The file will be uploaded to the File Library.

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Pop Up - Trouble shooting – Internet Explorer 8

You have signed into WebEOC, chosen your
Position, the Incident and no new window (control
panel) appears. All you see this screen.

You should first check to see if your ‘Popup Blocker’

is ON, please turn it OFF (refer to your PC or other
device manual). Log out and then back in to
WebEOC.

If your Pop Up Blocker is OFF and you cannot see

your control panel then do the following steps
explained below:

 You should see 2 WebEOC windows sitting

on your task bar
 Right click on the one that shows the ‘Control
Panel’
 A window will appear, select ‘Move’ and use
your keyboard arrows to move the ‘Control
Panel’.

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