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Tutorial 03 - HR Planning

Marriott places great importance on human resource planning and management. (1) JW Marriott, the founder, ensured employees felt like part of the Marriott family and held managers responsible for subordinate satisfaction. (2) Marriott's HR practices, including manpower planning, are influenced by its culture of valuing employees. (3) Marriott's manpower planning involves each unit projecting expansion plans over 2-5 years to determine new hiring needs based on the required structure and timeline to develop new managers from current staff when possible.

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76 views

Tutorial 03 - HR Planning

Marriott places great importance on human resource planning and management. (1) JW Marriott, the founder, ensured employees felt like part of the Marriott family and held managers responsible for subordinate satisfaction. (2) Marriott's HR practices, including manpower planning, are influenced by its culture of valuing employees. (3) Marriott's manpower planning involves each unit projecting expansion plans over 2-5 years to determine new hiring needs based on the required structure and timeline to develop new managers from current staff when possible.

Uploaded by

Shenali Nupehewa
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Tutorial 03 – Human Resource Planning

Read the case study and answer the questions below

The Marriott Way

Marriott is an American diversified hospitality company. Marriott’s history of taking care of its
employees dated back to its early days, when its founder, JW Marriott, counseled the company's
employees individually on their personal problems at his first hotel. He valued their presence,
kept them posted about the latest happenings in Marriott and gave them excellent training. JW
Marriott always ensured that employees who joined the company felt themselves a part of the
Marriott family. He made managers responsible for the satisfaction of their subordinates.

Marriott's culture and guiding principles have a significant influence on the company's HR
practices including manpower planning, recruitment and selection; training and development,
employee retention and welfare initiatives and grievance redress.

Marriott attaches a lot of importance to manpower planning. It startes right from entry level and
goes through to higher positions. Every unit of Marriott (division or department) prepares its
expansion plans over the next couple of years, and, in the process, decides on the number of
entry level and managerial employees require for the expansion.
Details on the number of new units plan in the given time frame (two to five years), a rough
picture of the likely organization structure, the time requires to develop employees who will be
able to take managerial positions, current availability of employees within Marriott and the
necessity to recruit externally - all these are determined during the planning process.

1. Evaluate the good HRM practices that had been adapted by JW Marriott? (06 Marks)

2. Discuss how does Marriott do its manpower (human resource) planning? (05 Marks)

3. Briefly discuss the possible reasons for Marriott to attach a lot of importance to human
resource planning? (05 Marks)

4. Assume that Marriott is having surplus of labour. What are the strategies that can be adopted
by Marriott to overcome this problem? (04 Marks)

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