Dakota Phillips Resume 2023

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DAKOTA PHILLIPS

SUMMARY
Experienced Mine Supervisor with a proven track record of leadership and problem-
solving skills. Skilled in collaborating with cross-functional teams to complete projects
efficiently and effectively. Adaptable and able to navigate through challenges to deliver
high-quality work. With 6 years of experience in mining and construction, I am ready to
exceed expectations and contribute to the success of your organization.

EMPLOYMENT HISTORY

Operations Supervisor/Project Team Member, Florence Copper Inc., Florence, AZ


2019-Present
 Supervise daily operations of the Solvent Extraction and Electrowinning
processing plant, in-situ copper mining process, and RO system
 Coordinate and oversee work performed by plant operators, mechanics,
electricians, utility crew, and contractors
 Assisted all departments with planning and implementing preventative
maintenance schedules, new builds, and repairs
 Successfully maintained a safe and conflict-free work environment
 Implement and enforce safety protocols to ensure a safe working environment
for all project team members
 Develop and implement training programs for new hires and existing employees
to ensure their understanding and adherence to company policies and
procedures
 Manage and optimize production processes to maximize efficiency and
minimize costs
 Ensure compliance with environmental regulations and promote sustainable
practices in the operations of the Solvent Extraction and Electrowinning
processing plant, in-situ copper mining process, and RO system.
 Coordinate and oversee the transportation of mining equipment and materials
to ensure timely delivery and availability for commercial project.
 Collaborate with the operations team to identify opportunities for process
improvement and implement changes to increase productivity and efficiency

Business Customer Representative, Southwest Gas, Chandler, AZ


2016-2018
 Provide personalized assistance and support to business customers, addressing
their specific needs and concerns promptly and accurately.
 Performed extensive research and analysis of customers’ accounts and services
 Build and maintain strong relationships with business customers to ensure high
levels of customer satisfaction.
 Collaborate with the risk management department to identify potential risks and
develop strategies to mitigate them, ensuring the safety and well-being of
business customers and employees.

Customer Solutions Specialist, PayPal Inc., Chandler, AZ


2015-2016
 Identify potential opportunities to upsell and cross-sell products and services to
customers, increasing revenue for the company.
 Provide personalized solutions and recommendations to customers based on
their unique needs and challenges, ensuring a high level of customer
satisfaction and loyalty.
 Stay up to date with industry trends and competition to provide customers with
the most relevant and innovative solutions

Sales Representative, Verizon Wireless, Mesa, AZ


2013-2015
 Provided exceptional in-person sales and support for 50+ customers daily,
ensuring customer satisfaction
 Identify customer needs and recommend appropriate products and solutions
 Stayed up to date on the company's products, pricing, plans, and promotions to
best serve customers
 Assisted in the training and development of new and existing employees.
 Ranked in the top 3 sales reps for the year in Arizona in 2014
 Ranked in the quarterly top 10 sales reps in district 5 times

EDUCATION

High School Diploma, Globe High School, Globe, AZ – 2008


 Honor Society
 Top 10 of graduating class

Associates Degree, Mesa Community College, Mesa, AZ – May 2018

Bachelors Degree, Arizona State University, Tempe, AZ - December 2023


 Summa Cum Laude

HOBBIES

Hunting, Fishing, Camping, Golfing, Reading, Taking the kids to a sports game

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