Jurnal Sertifikasi Halal 4
Jurnal Sertifikasi Halal 4
Jurnal Sertifikasi Halal 4
https://www.emerald.com/insight/1759-0833.htm
JIMA
11,2 Awareness level analysis of
Indonesian consumers toward
halal products
522 Dwi Agustina Kurniawati and Hana Savitri
Department of Industrial Engineering, Universitas Islam Negeri Sunan Kalijaga,
Received 5 October 2017 Yogyakarta, Indonesia
Revised 6 July 2018
28 January 2019
31 January 2019
Accepted 6 February 2019
Abstract
Purpose – This paper aims to measure and analyze the halal awareness of Indonesian consumers toward
halal products. This paper also measures the religious belief, health reason, halal logo certification and
exposures of Indonesian consumers and tests the correlation between those and halal awareness. The finding
can be used as reference for government and halal policymakers related with halal product.
Design/methodology/approach – The research is performed using self-administrated questionnaires
and convenience sampling. The questionnaires were distributed for Muslim respondents in Indonesia, male
and female, aged 18 up to 60 years old. The data are statistically analyzed by Cronbach’s alpha and Pearson
correlation test using SPSS 16.0.
Findings – The study found that halal awareness of Indonesian consumers is very good (very high)
with index of 94.91. The halal awareness is supported with very high index of religious belief (96.61),
health reason (89.83) and logo certification (84.71), and good index of exposures (78.72). The study also
shows that religious belief becomes the most factor that influence the Indonesian halal awareness,
followed by health reason then logo certification, while exposure is the least factor influencing the halal
awareness.
Originality/value – This research is one of few studies in Indonesian context which is investigating and
measuring the index of halal awareness of Indonesian consumers. The study also provided new findings of
Indonesian halal awareness influence factors (religious beliefs, health reason, logo certification and exposure);
its index and its correlation to the halal awareness level. The result of the study is quite different with other
halal awareness studies. Therefore, this paper becomes one of the pioneer for study in the context of
Indonesian halal awareness analysis.
Keywords Halal certification, Halal product, Religious belief, Halal awareness, Health reason,
Indonesian consumer
Paper type Research paper
1. Introduction
As Muslims, eating halal and good food (thayib) is the command of Allah that must be
implemented by every Muslim. This is commanded by Allah in his word. “And eat the
lawful and good food (thayib) from that which has been granted to you and fear Allah and
believe in Him” (Surah Al Maidah 5: 88). Thus, consuming halal food based on faith and
taqwa because following the command of Allah is a worship that brings a reward and gives
the good of the world and the hereafter. On the contrary, consuming the haram is a sinful act
Journal of Islamic Marketing The authors acknowledge the full financial support from Lembaga Penelitian dan Pengabdian
Vol. 11 No. 2, 2020
pp. 522-546 Kepada Masyarakat (LPPM), Universitas Islam Negeri Sunan Kalijaga under the grant “Penelitian
© Emerald Publishing Limited Kompetitif Kluster Madya” Year 2017, which has made the research and presentation of this paper
1759-0833
DOI 10.1108/JIMA-10-2017-0104 possible.
that brings sin and harm to both the world and the hereafter. In the Qur’an, it has been Awareness
asserted that food and drink are banned is: level analysis
carcasses;
blood;
pigs;
animals slaughtered by mentioning names other than Allah; and
523
khamr or intoxicating drinks.
Forbidden to you (eating) the carcasses, the blood, the flesh of swine, the flesh of beasts
slaughtered in the name of other than Allah, strangled, struck, fallen, struck, and slaughtered
beasts, except that you slaughtered it, Forbidden to you eating animals slaughtered for idols.
(Surah Al Maidah 5: 3).
Based on the above description, it is clear that consuming halal food is a basic need for
Muslims. As shown in Figure 1, according to data from Badan Pusat Statistik (BPS), this is
the Central Bureau of Statistics in Indonesia, in 2010 Indonesia’s Muslim population
amounted to about 207,176,162 people, which is 87.18 per cent of the total population in
Indonesia (www.bps.go.id). Meanwhile, according to data from the Pew Research Center, in
2010, the world’s total population of Muslims was 1.6 billion people, which amounted to 23
per cent of the entire population of the world (www.pewforum.org). In addition, the Pew
Research Center projected that by 2030 the number of Muslim populations in Indonesia will
be 238,833,000 inhabitants (www.pewforum.org). With this number, Indonesia ranks first as
the country that has the highest number of Muslims in the world (Riaz and Chaudry, 2004).
The above facts show that the number and growth of the Muslim population is
enormous, both in Indonesia and the world in general. It shows that the Muslim community
is a large and promising consumer and become a huge market potential. The large number
of Muslim populations, both in Indonesia and the world, has created consumers for halal
markets (potentially halal markets) for the food, beverage, cosmetics, medicine, fashion,
banking and tourism industries. The facts above are also supported by Wilson (2014) who
stated that the halal industries were having a worldwide value of US$2.3tn.
To capture the market demand for halal products and ensure the availability of halal
products for Muslim consumers, many countries have issued halal certification and halal
logo to ensure the halal-ness of a product. Indonesia has Majelis Ulama Indoensia (MUI), an
25,000,000
Islam
20,000,000
15,000,000
10,000,000
Figure 1.
50,000,000 Religion data of
Chrisan
Catholic
Indonesia in 2010
Hindu Buddha Kong Hu Chu Others
0
(www.bps.go.id)
JIMA institution authorized to audit and issues halal certification in Indonesia. Jabatan Kemajuan
11,2 Islam Malaysia (JAKIM) is the authorized party to issue halal certification in Malaysia.
While in Singapore, the authority to issue halal certification is Majlis Ugama Islam
Singapura (MUIS), this is the Islamic religious council of Singapore.
Based on the data from MUI, currently the food products that have been certified by
Halal MUI in 2010-2015 as many as 309,115 (www.halalmui.org). In addition, the industries
524 that have been certified by Halal MUI in Indonesia are still very few, only about 10-15 per
cent. The above data show that very few products that have halal certified compared to the
number of existing Muslim consumers.
On the other hand, there are a lot of previous research have been done related to the topic
of this paper. In 2010, Wilson and Liu (2010) found that halal has brought into the creation
and culmination of brands. However, the full potential of halal has yet to be harnessed and
there are still misunderstanding and discrepancy of it. In the following year, Wilson and Liu
(2011) stated that consumers who conscious for halal are risk averse, which drives the
awareness and behavioral traits of high involvement. They proposed a paradigm for halal
decision-making – as a basis for developing a prominent and attractive brand of halal.
In 2014, Ambali and Bakar (2014) studied the determinants and identify the sources of
halal awareness of Malaysian Muslim consumers on halal products or foods. Their study
found that the religious belief, exposure, certification logo and health reason are the
potential sources of Muslim awareness about halal consumption, which are the health
reason is the most contributing predictor of level of halal awareness. Ismoyowati (2015)
studied about the determinant factors that influencing the Indonesian consumers’ decision
to consume halal chicken-based food in Yogyakarta, Indonesia. The study found that taste
and nutrition is the top of priority in consuming the chicken-based food, while halal becomes
the second priority. Another research performed by Potluri et al. (2017) who studied about
Indian Muslims’ attitude and consciousness toward halal product. The study found that the
respondents do not have proper exposure to halal, believe that the halal concept is very
significant to Muslim consumers and the lack of awareness of the factual meaning of halal.
Said et al. (2014) studied about perception, knowledge and religiosity on Malaysia’s halal
food products. The study found that halal knowledge, information and education by the
government agencies are perceived as lacking. Salman and Siddiqui (2011) studied about
measuring the Pakistani consumers’ awareness and perceptions toward halal foods. The
study found that beliefs are closely knitted with religious commitment, people with high
religiosity may not have necessarily have high level of awareness about halal food
and attitude toward halal food is closely akin to the notion of beliefs. Hasan (2016)
surveyed and measured the halal awareness among the Muslim students in Kota Kinibalu,
Malaysia and related it with religiosity and the certified halal logo. This study shows that
the consumers have a high level of religiosity. The study concluded that there is positive
relationship between religiosity and halal awareness, the importance of Halal Malaysia logo
toward food products, the importance of online and traditional media tools to educate and
creating awareness among the Muslim consumers.
Aris et al. (2012) studied about Muslim attitude and awareness toward Istihalah in
Malaysia. The result showed that these students are lacking knowledge of Istihalah, and
they are ready to gain more information on this matter. Although these students are not well
informed on this matter, they were ready to accept the products of the Istihalah process.
Rezai et al. (2012) studied about non-Muslim consumers’ understanding of Halal principles
in Malaysia. The study measured the awareness of halal principles. As purchasing halal
foods cannot be considered to be an expression of the consumer’s religious obligations for
non-Muslims, the study stressed the benefits of halal food principles within other contexts
such as food safety, environmental friendliness and animal welfare. The results of this study Awareness
suggest that non-Muslim consumers are aware of the existence of halal food in Malaysia. level analysis
The findings also suggest that non-Muslims understand that halal principles are also
concerned about food safety issues and environmentally friendly. Maichum et al. (2017)
investigates the influence of attitude, halal knowledge, halal quality on purchase intention
toward halal food of young non-Muslim consumers in Thailand. The results indicated that
attitude has a strongest direct influence on intention to purchase and also the results
indicated that halal knowledge has a significant effect on attitude toward halal food and had 525
no significant effect on halal purchase intention. Therefore, the halal knowledge has
significant effect on the young non-Muslim attitude toward halal foods in Thailand. Yusoff
and Adzharuddin (2017) study about the correlation between halal awareness with
information seeking behavior among Muslim family. This study found that the factor of
awareness is vital in information seeking of halal food products among Muslim families.
In 2018, Nusran et al. (2018) study about the halal awareness on the socialization of the
halal certification. Ramadania et al. (2018) study about intention toward halal and organic
food. The study found that knowledge of halal and green foods, natural content and
religiosity have a positive effect on consumer awareness of the products. This study also
found that consumer awareness of the product can affect the purchase intention positively.
Perdana et al. (2018) proposed a research framework to study about the halal certification
role in purchase intention of Muslim Consumers in the Middle East and North Africa
countries.
Based on descriptions of the previous research works, there is very little research
conducted to develop halal food practice in Indonesia. The majority of halal practice
research is conducted by researchers from Malaysia and takes the research topic of halal
practice in Malaysia. While Indonesia is the largest Muslim country in the world, it is
necessary to do a lot of research related to halal practice in Indonesia to improve the halal
practice in Indonesia. One of interesting research related to halal practice in Indonesia is the
measurement and analysis of halal awareness level of Indonesian consumers.
According to the author’s knowledge, up to date, there is still very little research
conducted to measure and analyze the awareness level of Indonesian consumers toward
halal-certified products. The authors found two papers studied about the halal awareness
level in Indonesian context. Yasid et al. (2016) studied about factors which affecting the
Muslim students awareness of halal products in Yogyakarta, Indonesia. While in 2017,
Nurcahyo and Hudrasyah (2017) studied about the influence of halal awareness and halal
certification perception toward purchase intention of instant noodle consumption. The
respondents of the study were college student in Bandung, Indonesia. The shortcoming of
both papers is the papers only studied for student population and the studies were located
only in one province in Indonesia. In addition, the study of Nurcahyo and Hudrasyah (2017)
only focus for instant noodle consumption. On the other hand, the study proposed in this
paper, tries to cover the shortcomings of the previous studies. Respondents of this study
come from many provinces in Indonesia and the respondents are not just students but
Indonesia Muslim aged from 18 up to 60 years old. Also, the proposed study is not focus
only for one product but for all food products.
Therefore, this study can provide inputs for policy makers in Indonesia to determine the
right strategy for marketing the halal-certified products, to increase the supply of halal
certified products and to penetrate the halal market in Indonesia. By measuring the
awareness level of consumers in Indonesia to halal-certified products, it can be seen how
aware consumers in Indonesia to halal certified products and what factors can make the
consumers aware with these products.
JIMA Based on the background above, the following are formulated three problems that
11,2 become the focus in this research. The problem formulation in this research is:
RQ1. How is the awareness level of Indonesian consumers toward halal certified
products?
RQ2. What factors are influencing the awareness level of Indonesian consumers toward
526 the halal products?
Based on the background and the problem formulation, this research has four research
objectives; these are:
(1) knowing the awareness level of consumers in Indonesia toward halal-certified
products;
(2) knowing the factors that affect the awareness level of consumers in Indonesia
toward halal-certified products;
(3) knowing the strategies and efforts to increase the awareness level of consumers in
Indonesia toward halal-certified products; and
(4) providing recommendations and suggestions for halal policymakers in Indonesia.
2. Literature review
2.1 Halal awareness level
Refer to Ambali and Bakar (2014), the halal awareness can be defined as having special
interest or experience or having well informed of something about halal foods, drinks and
products. So the halal awareness is the informing process to increasing the Muslim’s level of
consciousness about what is allowed to eat, drink and use (Ambali and Bakar, 2014).
Level of awareness means level of consciousness. Different people can have different
level of awareness. According to one psychologist, level of awareness means awareness of
outside events and internal sensations that occur with passionate conditions (King, 2008).
Some scholars have distinguished this level of awareness to a few levels. According to King
(2008), level of awareness is divided into five levels:
(1) higher level consciousness;
(2) lower level consciousness;
(3) subconscious awareness;
(4) sleep and dream (low level of consciousness); and
(5) no awareness (non-conscious processes/unconscious though).
3. Research methodology
3.1 Population
The population is a composite of all elements in the form of events, things or people who
have similar characteristics that become the center of attention of a researcher because it is
viewed as a universe of research (Ferdinand, 2006). The population used in this study is
Muslim (male or female) community in Indonesia who consuming the halal food products.
JIMA 3.2 Sample
11,2 The sampling technique used in this study is convenience sampling. Based on the above
technique, the selected sample is Muslim (male and female) with age of 18 to 60 years who
live in Indonesia. Because this study does not know the number of population and its
proportion, the number of samples is determined using the Bernoulli formula:
530 ðZa=2 Þ2 p q
n¼
e2
In this research, it is used the level of accuracy (a) of 5 per cent and 95 per cent confidence, so
the obtained Z value is 1.96, while e value (error rate) is determined by 10 per cent.
Probability of population not taken as sample is 0.5, so the probability of population taken
as sample each 0.5. Then get the number of respondents minimal is 97. Based on the
calculation above, it is known that the minimum number of samples or respondents is 97
respondents. So, this study uses 116 questionnaires as samples; then the data are considered
more than enough.
H1. Correlation between Indonesian consumers’ halal awareness and religious belief.
H1a. There is no correlation between Indonesian consumers’ halal awareness and
religious belief.
H1b. There is correlation between Indonesian consumers’ halal awareness and religious
belief.
H2. Correlation between Indonesian consumers’ halal awareness and health reason.
H2a. There is no correlation between Indonesian consumers’ halal awareness and health
reason.
H2b. There is correlation between Indonesian consumers’ halal awareness and health
reason.
H3. Correlation between Indonesian consumers’ halal awareness and halal logo
certification.
1 0%-19.99% Least
2 20%-39.99% Not good Table I.
3 40%-59.99% Enough Likert scale
4 60%-79.99% Good interpretation
5 80%-100% Very good (Darmadi, 2011)
JIMA H3a. There is no correlation between Indonesian consumers’ halal awareness and halal
11,2 logo certification.
H3b. There is correlation between Indonesian consumers’ halal awareness and halal
logo certification.
H4. Correlation between Indonesian consumers’ halal awareness and exposure.
532 H4a. There is no correlation between Indonesian consumers’ halal awareness and exposure.
H4b. There is correlation between Indonesian consumers’ halal awareness and exposure.
Double correlation test is done to know the relationship between two or more independent
variables which is in this research independent variables include religious belief, health reasons,
logo certification, and exposure with one dependent variable (that is awareness) simultaneously.
In this research, H5 is developed and tested by double correlation test. The hypothesis is:
Problem identification
Research objective
533
Literature review
Developing
questionnaires
Pilot study of
questionnaires
Yes
Data collection No
Data analysis
Normality test
Descriptive statistical
analysis
Hypothesize testing
Conclusion
Figure 2.
Flowchart of the
End research
methodology
means that the null hypothesis is accepted, and the population is normally distributed. In
addition, the questionnaire categories of religious belief, health reasons, logo certification
and exposure have value of Kolmogorov–Smirnov as 4.471, 2.854, 0.936, and 0.895
respectively. These mean that the Kolmogorov–Smirnov values for all categories are greater
than 0.05. Then it can be concluded that all populations are normally distributed.
respondents aged 18 to 30 years old as much as 70 respondents (60.3 per cent), aged 31 to 50
years old as much as 44 respondents (37.9 per cent) and aged 51 to 60 years old as much as 2
respondents (1.8 per cent). The table also shows that there are 91 respondents (78.4 per cent)
are from Jawa, 6 respondents (5.2 per cent) are from Sunda, 1 respondent (0.8 per cent) are
from Madura and so forth. The table also shows the characteristic of respondents according
to their jobs, the respondents’ last education, the respondents’ income per month and the
respondent’s access of information.
consumers having a very good religious belief and the very good religious beliefs already
driven the very good awareness level of Indonesian consumers toward halal products.
For items in health reasons, the three items also are having very good index. It means
that the halal awareness of Indonesian consumer are also driven by the very good health
reason of Indonesian consumers. The Indonesian consumers relate the halal products with
cleanliness, quality, healthy product and more hygienic product.
For items in logo certification, there are 12 items of the questionnaire. From these, there
are only three items that having good index, while the rest items (nine items) are having
very good index. The result shows that Indonesian consumers already known that halal
logo and certification is important, as it guarantees the halal-ness of the product. Further,
Indonesian consumer already familiar with the halal logo issued by Indonesian Government
(MUI), while for halal logo issued by other countries such as Malaysia, Singapore and
Thailand, the Indonesian consumers need more socialization for those logos.
For the last category, this is exposure category, there are 12 items, while majority items
are having good index. From 12 items, there are eight items are having good index and four
items are having very good index. From the questionnaire, it is shown that Indonesian
consumer needs more exposure for halal product, especially from government. From the
questionnaire, it is shown that the government exposure about halal product is rated as the
lowest index (67.07) than others party, such as Ulama, community gathering, mass media,
and so forth.
The result of Table VI is summarized in Table VII. Table VII shows that the halal
awareness of Indonesian consumers toward halal food is very good with index of 94.91. This
JIMA
Gender of respondents Frequency (%)
11,2
Gender
Male 36 31
Female 80 69
Age of respondents
538 Age
18-30 years old 70 60.30
31-50 years old 44 37.90
51-60 years old 2 1.80
Tribe of respondents
Tribe
Jawa 91 78.40
Sunda 6 5.20
Madura 1 0.80
Betawi 2 1.70
Minangkabau 6 5.10
Melayu 1 0.80
Dayak 1 0.80
Banjar 4 4
Jawa-Sunda 1 0.80
Tidore 1 0.80
Jawa-Padang 1 0.80
Jawa-Minang 1 0.80
Job of respondents
Job
Entrepreneurs 6 5.20
Private 39 33.60
Government’s corporation 6 5.20
Foreign companies 1 0.80
IT Consultant 1 0.80
Expert staff 1 0.80
GTT 1 0.80
Freelance 1 0.80
Social Entrepreneurs 1 0.80
Teacher 2 1.70
Laborers 1 0.80
Housewife 20 17.20
Civil servants 14 12.10
Students 22 19.40
Last education of respondents
Last Education
High School 17 14.60
Diploma 9 7.70
S1 73 63
S2 13 11.30
S3 4 3.40
Respondents’ income per month
Table V. Income per month
The respondents’ < 2 million 48 41.40
descriptive analysis (continued)
Awareness
Gender of respondents Frequency (%) level analysis
2-4 million 26 22.40
4-6 million 18 15.50
6-8 million 6 5.20
>8 million 18 15.50
Respondents’ access of information 539
Access of information
Newspaper, brochure, magazine 56 48.28
Television 52 44.83
Internet 111 95.69
Recitation 44 37.93
Counseling 19 16.38
Social media group 8 6.90 Table V.
high awareness is supported by a very good religious belief (as index is 96.91), very good
health reason (with index 89.83), very good halal logo certification reason (with index 84.71)
and good exposures reason (with index 78.72).
The results show that the religious belief of Indonesian consumers is the dominant
driven for the Indonesian consumer halal awareness, since the religious belief category has
the highest index among other categories. While exposure is the least index, showing that
exposure still need to be improved so that it can increase the halal awareness of Indonesian
consumers.
In addition, the analysis of Likert scale also shows that the halal logo certification index
has the third rank after religious beliefs and health reason. It means that the halal logo
certification still need to be improved, such as the number of products that have the halal
logo certification, the awareness of Indonesian consumers about the importance of halal logo
certification and so forth, as its position is the third rank of determination for halal
awareness of Indonesian consumers.
table) and the significance value is less than 0.05. Based on this value, H3a is rejected
and H3b is accepted. It means that there is a significance correlation between halal
awareness and logo certification. As the r value is positive, so the correlation between
both is directly proportional. If the logo certification is higher, the halal awareness will
also become higher.
The r count between halal awareness and exposure is 0.414 with the significance value of
relationship is 0.000. The value of r count is greater than 0.184 (r table) and the significance
value is less than 0.05. Based on this value, H4a is rejected and H4b is accepted. It means
that there is a significance correlation between halal awareness and exposure. As the r value
is positive, so the correlation between both is directly proportional. If the exposure is higher,
the halal awareness will also become higher.
4.5.2 Double correlation test. Table X shows the results of multiple correlation test.
Based on this table, it is known that the sig value. F Change is 0.000 (less than 0.05) which
means that H5a is rejected and H5b is accepted. It means that there is a relationship between
religious belief, health reasons, logo certification and exposure with awareness. The amount
of relationship between religious belief, health reasons, logo certification and exposure
JIMA Correlations
11,2 Awareness Religious_belief Health_reasons Logo_certification Exposure
Awareness
Pearson correlation 1 0.792” 0.473” 0.489” 0.414”
Sig. (2-tailed) 0.000 0.000 0.000 0.000
N 116 116 116 116 116
542
Religious_belief
Pearson correlation 0.792” 1 0.377” 0.276” 0.299”
Sig. (2-tailed) 0.000 0.000 0.003 0.001
N 116 116 116 116 116
Health_reasons
Pearson Correlation 0.473” 0.377” 1 0.783” 0.366”
Sig. (2-tailed) 0.000 0.000 0.000 0.000
N 116 116 116 116 116
Logo_certification
Pearson correlation 0.489” 0.276” 0.783” 1 0.524”
Sig. (2-tailed) 0.000 0.003 0.000 0.000
N 116 116 116 116 116
Exposure
Table VIII. Pearson correlation 0.414” 0.299” 0.366” 0.524” 1
The Pearson Sig. (2-tailed) 0.000 0.001 0.000 0.000
correlation test result N 116 116 116 116 116
Awareness Religious Belief 0.792 0.1824 Reject H1a, accept H1b. There is significance
correlation between Indonesian halal awareness and
religious belief
Health reasons 0.473 0.1824 Reject H2a, accept H2b. There is significance
correlation between Indonesian halal awareness and
health reasons
Logo certification 0.489 0.1824 Reject H3a, accept H3b. There is significance
correlation between Indonesian halal awareness and
logo certification
Table IX. exposure 0.414 0.1824 Reject H4a, accept H4b. There is significance
Summary of Pearson correlation between Indonesian halal awareness and
correlation test exposure
toward awareness is 0.843 which means that the correlation is strong enough. In addition,
the simultaneous contribution of religious belief variables, health reasons, logo certification
and exposure to awareness is 71.1 per cent. So the rest (28.9 per cent) is determined by other
variables.
The hypothesis testing result finds the same result with the Likert scale analysis.
The hypothesis testing found that there is relationship between awareness with
religious belief, logo certification and exposures. From the Likert scale analysis, it is
also seen that the very high index of halal awareness is supported from very high index
of religious belief, health reason and logo certification and high index of exposures.
This study is also having almost similar finding with Ambali and Bakar (2014) study, Awareness
which is found that halal awareness is determined by religious belief, health reason, level analysis
logo certification and exposures. The difference is in this study the most determinant
factor of halal awareness level is religious belief. While in Ambali and Bakar (2014),
health reason becomes the most determinant factor for halal awareness level.
This study also found the same result with study performed by Said et al. (2014) which are
there is a lack of exposure and information about halal. The study suggests that government
and other parties improve the exposure and giving better education for society about halal. 543
This study also having the same results with study performed by Hasan (2016) which are
found that halal awareness is high and have correlation with religiosity. The study also found
that halal logo must be increased. In addition, the finding of this study found quite different
results with Ismoyowati (2015), which are Ismoyowati (2015) found that the nutrition is the
most dominant factor for purchasing a chicken-based food and halal (religious) is the second
priority. While the study performed by this paper finds that religious beliefs is the most
determinant factor and the halal awareness of the Indonesian consumer is very high.
Model Summaryb
Change statistics
R
R Adjusted R Sth. error of Square F Sig. F
Model R square square the estimate change change df1 df2 change
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TI dalam penentuan pengambila keputusan penerapan strategic planning pada industri
garmen”, Prosiding Seminar Nasional Manajemen Informatika, BSI, Jakarta.
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