1.

The benefits of a lean supply chain primarily are in the improved___to the___
A. Responsiveness/customer
B. Reliability/customer
C. Representative/customer
D. Responsibility/customer

2. A supply chain is made up of a series of processes that involve an input, a___, and an output
A. Shipment
B. Supplier
C. Customer
D. Transformation

3. Supply chain disruptions can result in:

A. Increased stock price
B. Lower operating performance
C. Decreased stock price
D. Higher return on assets

4. How many rules are there in Incoterms 2020 for any mode(s) of transport?
A. 11
B. 7
C. 8
D. 10

5. Dry ice is solid___

A. Nitrogen
B. Hydrogen
C. Carbon dioxide
D. Carbon monoxide

6. The sequence of a typical manufacturing supply chain is:

A. Storage - supplier - manufacturing - storage - distributor - retailer - customer
B. Supplier - storage - manufacturing - distributor - storage - retailer - customer
C. Supplier - storage - manufacturing - storage - retailer - distributor - customer
D. Supplier - storage - manufacturing - storage - distributor - retailer - customer

7. Which are the advantage of Warehouse U-Shaped Layout?

A. Workers can focus on their own process in the line
B. Design is able to accommodate more doors
C. Best for high-volume operations
D. Best for low-volume operations

8. How can WMS (Warehouse Management System) support in increasing warehouse efficiency?
A. By optimizing space and warehouse utilization
B. By improving worker productivity
C. By flexile process flows
D. By monitoring and management capabilities

9. What is one of the strengths of Vietnam’s logistics industry?

A. Owning many seaports along with international routes
B. Good competitiveness with FDI enterprises
C. Good quality of human resources

10. Which of the following are the definition of E-logistics?

A. Management of all the physical flows of an organization that sells goods on an online platform
B. Refers to the buying and selling of goods or services using the internet
C. Refer to the sale of physical products online
D. The process enables businesses to ship orders to customers

11. A restriction on the number of ships that can travel through the canal is:
A. The location is so far away
B. The canal is shallow
C. Part of the canal is too narrow for ships to travel both ways
D. Ships travel both ways but have to be tied together

12. The approximate storage temperature of Vegetable is ___

A. 20 degree
B. 0 degree
C. -10 degree
D. -25 degree

13. What does DPV stand for?

A. Duty paying value for B2C goods
B. Duty payiing value for exported goods
C. Duty paying value for B2B
D. All are incorrect
=> Discounted Present Value: giá trị hiện tại chiết khấu

14. What is the ADN ?

A. Condition for the Transport of Dangerous Goods by inland waterway
B. Central Commission of the Navigation of the Rhine
C. European Conference of Ministers of Transport
D. No meaning in Inland waterway transport

15. Just-in-time (JIT) combines the benefits of___and___

A. Job order production/line production
B. Batch production/line production
C. Flow production/batch production
D. Flow production/job order production
* batch production: sản xuất hàng loạt

16. The most important factor makes Singapore a country with the most developed logistics service
industry in the world?
A. Government’s policies and orientations
B. Financial capability
C. Techonology applicability
D. Human resources

17. What kind of goods are often used frozen?

A. Meat
B. Seafood
C. Vegetable
D. Medicine

18. The green supply chain is the recommended supply chain for agricultural commodities
A. True
B. False

19. Which of the following allow you to become a more effective warehouse manager?
A. Regularly reviewing your budget
B. Micro-management
C. Establishing a trusting relationship with your staff

20. Match 5 stages of the supply chain with their right descriptions
1. Planning
2. Sourcing
3. Making/executing
4. Delivering
5. Returning

A. Is the place where the main product is produced or the service provided
B. Includes the process required to strategically manage an established supply chain
C. Involves processes for receiving worn-out, defective, and excess products back from customers and
support for patrons who have problems with delivered products
D. Involves selecting the suppliers who will provide the goods and services necessary to create the
company’s product
E. Is the place where the carries picked have to move products to warehouse and customers,
coordinate and schedule the movement of goods and information through the supply network,
operate a network of warehouse, and run the information systems

a. 1B 2D 3A 4E 5C
b. 1B 2D 3A 4C 5E
c. 1D 2B 3A 4E 5C
d. 1D 2B 3A 4C 5E

21. Following the FCA term in Incoterms 2010, the seller bears all risks of loss or damage to the
goods until the time when the goods have been delivered:
A. For the carrier designated location
B. Through the ship’s rail at the loading dock
C. Through the ship’s rail at the unloading dock
D. All of the above are incorrect

22. A third-party logistics firm may be understood as:

A. An outsource service
B. A firm that owns trucks and warehouses
C. A firm that owns trucks and warehouses and provides computer support
D. An external supplier that performs all or part of a company’s logistics functions

23. Given that: Price on EXW = 100 USD, price on CIF = 250 USD, the total insurance is 1 USD, the
total cost is 15 USD, import customs clearance fee is 3 USD, export customs clearance fee is 4 USD,
import tax is 12 USD and export tax is 14 USD. We can conclude that price on FOB is:
A. 101 USD
B. 133 USD
C. 266 USD
D. 367 USD

24. Huong Duong (Vietnam) imported a cargo (combined Fertilised NPK 20-20-10) from Singapore
with the quantity of 1200 products which are packed in 2*20’ container. Providing the information as
below: price per product: $50, FOB Singapore Port, INCOTERMS 2010, Ocean Freight: $200/20’,
Insurance fee at Vietnam: $800, Tax rate of 22,280 VND/USD, C/O form D is accepted by VN customs,
ATIGA: 5%, VAT: 10%. Calculate the total tax payments of this cargo:
A. 270,659.97 VND
B. 265,566.46 VND
C. 265,976.56 VND
D. 250,086.75 VND

25. Which step is not part of Tiki’s ODF (On Demand Fulfillment) model?
A. Tiki receives orders from users through its e-commerce site
B. Tiki comes to pick up goods directly at the seller’s warehouse or the seller brings the goods to Tiki’s
warehouse
C. During the delivery process, the delivery staff will update the delivery status of Tiki so that the
seller can understand the order schedule
D. The seller just wait for Tiki to pick up the goods without delivering them to Tiki’s warehouse

26. Choose the correct statements:

(1) The traditional forwarder ensures the safety of goods while not in his possession
(2) Kangaroo system is a system where both trucks and trailers are transported by rail
(3) Containers can be leased from ship owners
(4) One of the advantages of Multimodal transport is minimizing time spent, and increasing the risk
that goods are lost or damaged, at transshipment points
(5) Combined transport is a transport which combines domestics and international transport

A. (1), (2) (4) (5)

B. (2) (3)
C. (1) (2) (5)
D. All of the above are incorrect

27. Which concerns cannot launch the bullwhip effect?

A. Lead-time and upstream issues, like manufacturing delays
B. Over-or under-reacting to changes in demand
C. Having risk management strategies in place for inventory
D. All of above are correct

28. In FrieslandCampina - a dairy processing company, fresh milk is collected from farmers in the
milk collection centers across Vietnam, and then transported to manufacturing plants under strict
control to ensure the freshness and the quality of final products. What type of vehicle is usually
used in fresh milk transportation?
A. Tanker
B. Container
C. Double-deck truck

29. VINALLC (Vietnam) imported a cargo (Propylene - primary forms) from China with the quantity of
1500 products which are packed in 1*20’ container. Providing the information as below: Price per
product: $30, FOB Shanghai Port, Incoterms 2010, Ocean Freight: $220/20’, Packing fee: $300,
Maintencance fee at Vietnam: $400, Exchange rate: 23,000 VND/USD, C/O form E is accepted by VN
customs. ACFTA: 6%, VAT: 10%. Calculate the total import tax payment of this cargo:
A. 149,937,000 VND
B. 150,657,900 VND
C. 140,086,863 VND
D. 6,529 USD

30. High levels of customer returns will directly lead to which of the following?
1. Less production capacity
2. Reduced inventories
3. Administrative costs
4. Cilent dissatisfaction

A. 1 2 3 4
B. 3 4
C. 2 4
D. 1 3 4

31. Which of the following is NOT a part of the supply chain management system?
A. Supplier
B. Manufacturer
C. Information Flow
D. Competitor
32. All of these following are components of 4PL, EXCEPT:
A. Control room (intelligence)
B. Resource providers
C. Information
D. Recycling

33. Which is the best answer for the advantage of the warehouse I-Shaped Layout?
A. Best for low-volume operations and long, wide buildings
B. Best for low-volume operations and long, narrow buildings
C. Best for high-volume operations and long, wide buildings
D. Best for high-volume operations and long, narrow buildings

34. What are three basic forms of Value-Added Logistics?

A. Value added shipment, value added servicing and value added transformation
B. Value added shipment, value added servicing and value added information
C. Value added shipment, value added transformation and value added function
D. All are not correct

35. How is supply chain and Logistics related?

A. Logistics is part of Supply chain
B. Logistics and supply chain support each other
C. All answers are correct

36. Which is not the advantage of Dropshipping?

A. Items are delivered much faster, bypassing unnecessary middlemen
B. Dropshipping cans help you get started with zero capital
C. Seller will no longer have to worry about inventory thanks to Dropshipping
D. Dropshipping business is a stable location

37. Choose the INCORRECT answer:

A. The Panama Canal brings the US west closer to europe and it brings the US West coast closer to
Asia
B. The Suez Canal is an important cource of revenue for Egypt
C. Suez Canal transports 20% of the world trade
D. The Suez Canal provides ships with a shortcut around the continent of Africa
* According to the Suez Canal Authority, the canal handled about 12% of the world trade in 2020,
with 18,829 ships passing through it

38. Finance must keep investment and costs low. This can be done by___
A. Increasing inventory so inventory investment is at a maximum
B. Producing small quantities
C. Decreasing the number of plants and warehouses
D. Using short production runs

39. Cause of trade deficit not include?

A. Inflation increase
B. Difference between saving and investment
C. Budget deficit
D. Policy to increase import tax

40. The document that is used in imports and not in exports is:
A. Bill of entry
B. Bill of loading
C. Letter of credit
D. Shipping bill

41. Who is a Ship Broker?

A. A Control Office who put the goods into the sea-line and the shipper hands
B. An Agency or Bureau who take cares of documentation and customs between an importere and the
exporter
C. A Control Office for goods over the country frontier
D. A specialist intermediaries between shipowners and the characters who use ships to transport
cargo, or between buyers and sellers of ships

42. What documents are formally needed to export a vehicle

A. An invoice and owner certificate
B. An invoice and a copy of the owner certificate
C. An invoice
D. An owner certificate

43. How many keys activities are there in supply chain?

A. 4
B. 3
C. 5 (plan, source, make, deliver, return)
D. 6

44. Zara implemented promotion (buy 1 get 1 free in order to boost demand) that makes its
demand rised 20%. What caused that rise? (choose the wrong answer)
A. Zara stole customers from other stores which are in the same segment
B. Zara gain more customers due to effect of promotion campaign
C. None of these

45. Which of the following is NOT a period within a particular supply chain?
A. Customers
B. Retailers
C. Wholesalers/distributors
D. All of the above are periods within a typical supply chain

46. Which of the following is the principle of APEC?

A. Mutually beneficial principle
B. Principle of consensus
C. A&B are incorrect
D. A&B are correct

47. How many free storage days Cat Lai port offer to dry import cargo?
A. 5 days
B. 7 days
C. 10 days
D. 15 days

48. Which of the following statements are process of Reserve Logistics?

A. Assemble -> check -> handling -> redistribution
B. Check -> assemble -> handling -> redistribution
C. Assemble -> handling -> check -> redistribution
D. Check -> assemble -> handling -> redistribution

49. Which explanations are correct?

A. Multimodal transport where one carrier organizes the whole transport of goods by several modes
of transport
B. Unimodal transport relates to goods that are transported by one or more carriers using several
modes of transport
C. Combined transport is a form of unimodal transport, which is the movement of goods in one and
the same loading unit or road vehicle, using successively two or more modes of transport without
handling the goods themselves in changing modes
D. All of the above are correct

50. According to Kraljic portfolio purchasing model, what product categories are distinguished?
A. Critical items, leverage items, routine items, strategic items
B. Critical items, bottleneck items, leverage items, routine items
C. Bottleneck items, leverage items, routine items, non-critical items
D. All are correct

51. Which of following statement is not the function of MTO? (Make to order: sản xuất theo đơn
đặt hàng)
A. To provide as much detail on each transit move as shippers require
B. To provide cargo-handling advice for stowage of goods in containers and swapbodies
C. To schedule timetables to suit both the shipper and the receiver
D. Ensuring correctness and accuracy of necessary documentary

52. What is advantage of horizontal intergration supply chain?

A. Increased ability to get direct feedback from the market
B. Facilitate the diversification of products and services, take advantage of the distribution channel
system to save costs
C. Overcoming the disadvantages of traditional distribution channels
D. All are not correct

53. Which of the following costs increases when inventory increase?

A. The cost of storage, warehouse expenses, insurance tax, cost of damage loss, customer service
costs
B. The cost of storage, warehouse expenses, insurance tax, cost of damage loss, customer service
costs, order costs
C. The cost of storage, warehouse expenses, insurance tax, cost of damage loss, customer service
costs, order costs, purchasing costs
D. The cost of storage, warehouse expenses, cost of damage loss, customer service costs, purchasing
costs

54. Accroding to Incoterms 2010, in C terms, the correct order (in descending of carriage
responsibility is CFR -> CIF -> CPT -> CIP) (theo trách nhiệm giảm dần)
A. True
B. False
=> CIP -> CPT -> CIF -> CFR

55. Which of the following documents does the phytosanitary authority issue?
A. Health certificate
B. Phytosanitary certificate
C. Quality certificate

56. Which of the following modes of transport is only for seaway and inland water transport?
A. FAS, FCA
B. FOB, EXW
C. CPT, FCA
D. FAS, FOB

57. 4 major decisions areas of SCM?

A. Location, production, distribution, inventory
B. Planning, production, distribution, inventory
C. Location, production, scheduling, inventory
D. Location, production, distribution, marketing