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    Diagnostics Agent Has Wrong FQDN (Fully Qualified Domain Name) in The Agent Admin - SAP Solution Manager 7.1 and 7.2

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    廖道恩
    sap note

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    Diagnostics Agent Has Wrong FQDN (Fully Qualified Domain Name) in The Agent Admin - SAP Solution Manager 7.1 and 7.2

    Uploaded by

    廖道恩
    157 views2 pages
    sap note

    Original Title

    2516164_E_20210802

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    © © All Rights Reserved

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    sap note

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    157 views2 pages

    Diagnostics Agent Has Wrong FQDN (Fully Qualified Domain Name) in The Agent Admin - SAP Solution Manager 7.1 and 7.2

    Uploaded by

    廖道恩
    sap note

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    2021-08-02 2516164

    2516164 - Diagnostics Agent has wrong FQDN (fully


    qualified domain name) in the Agent Admin - SAP
    Solution Manager 7.1 and 7.2
    版本 3 Type SAP Knowledge Base Article
    语言 英语 Master Language 英语
    Release Status 发布给客户 Category 问题
    Component SV-SMG-DIA-SRV-AGT (代理框架) Released On 2021.05.12

    Please find the original document at https://launchpad.support.sap.com/#/notes/2516164

    症状

    Diagnostics Agent shows wrong FQDN in the Agent Administration therefore, you can't assign it in Managed
    System Configuration:

    Disclaimer: "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any
    resemblance to real data is purely coincidental."

    环境

    • SAP Solution Manager 7.1


    • SAP Solution Manager 7.2

    重现问题

    1. Login to SAP Solution Manager


    2. Go to http://<SMD host>:<Java HTTP port>/smd/AgentAdmin
    3. Search for Agent

    © 2021 SAP SE or an SAP affiliate company. All rights reserved 1 of 2


    2021-08-02 2516164

    4. Agent has a wrong FQDN

    原因

    Solution Manager is picking up wrong FQDN as it's not maintained correctly in the etc\hosts file.

    解决方案

    1. Please open and edit your /etc/hosts and change and update the correct FQDN of the Diagnostics
    Agent associated to it's server name directly in there as follows:

    IP FQDN SHORT HOST NAME


    <hostIP> <hostFQDN> <short host name>

    2. Once you have made the change please restart your Host and Diagnostics Agent

    Please also note that SAP does not support DNS alias for the Diagnostics Agent Setup and a dedicated IP
    address is required for each Diagnostics Agent as described on 1851156

    关键字

    Diagnostics Agent has wrong FQDN (fully qualified domain name) in the Agent Admin - SAP Solution
    Manager 7.1 and 7.2

    产品

    SAP Solution Manager 7.1


    SAP Solution Manager 7.2

    该文档参考

    SAP Note/知识库
    称谓
    文章

    Diagnostics Agent installation: Unique IP address for every single virtual/logical hostname
    1851156
    required? - Solution Manager 7.1 & 7.2

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    © 2021 SAP SE or an SAP affiliate company. All rights reserved 2 of 2

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