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Lubanga, Symon C, "Is Lilongwe Technical College ready to manage an Electronic Library?" (2018). Library Philosophy and Practice (e-
journal). 2146.
http://digitalcommons.unl.edu/libphilprac/2146
IS LILONGWE TECHNICAL COLLEGE READY TO MANAGE AN E-
LIBRARY?
Symon C. Lubanga
College Librarian, Department of Library Services, Lilongwe Technical College, Malawi
Email: symonlubanga@gmail.com
ABSTRACT
E-library is a relatively new concept in technical colleges in Malawi. Over the past three
decades, Technical College libraries have been traditional in nature despite the world of
information and communication is going through a period of supreme and accelerating
transformations. To stay abreast with the latest changes in technologies, the Malawi’s technical
educational institutes have now started adopting agile services such as e-libraries to utilize on the
internet technology to provide a variety of information resources and services to the scholarly
community. The e-library initiative at Lilongwe Technical College was championed by African
Development Bank (AfDB) under Higher Education and Science Technology (HEST) Project
with an overall goal of fusing Information Communication Technologies (ICTS) in information
service delivery, as a basic ingredient for information availability, accessibility and
dissemination. Being a new development at the college, a quantitative survey was instituted with
the aim of exploring the readiness of Lilongwe Technical College (LTC) in managing such a
digital archive as the e-library. Among other aspects, the study closely looked at what are the
contents of an e-library, benefits of e-library initiatives in technical colleges, anticipated
challenges and suggested solutions in managing the electronic library at LTC. A questionnaire
with closed ended questions was used to elicit responses from purposively selected 9 participants
(Library staff and ICT instructors/Technicians). The data collected were later analyzed using the
Statistical Package for the Social Sciences (SPSS) version 20.0. The frequencies (f) and
percentages (%) which were created using SPSS were then exported to MS Excel to produce
charts and MS. Word to produce tables. Our findings revealed that library staff and ICT
instructors/Technicians had little knowledge on the contents of an electronic library as they only
indicated e-books as the major contents of an e-library. Saving storage space and 24/7 access to
the library resources among others were the perceived benefits of an e-library initiative at the
college. Finally, managing an electronic library at LTC will be associated with the following
major challenges: inadequate government funding, poor state of ICT infrastructural development
at the college, lack of laws, policies and strategies to guide the selection and acquisitions of e-
resources, problems with long term preservation and access to e-resources; and copyright and
licensing issues are of a great concern in a virtual environment. The study has set out strategies
to counter deal with these challenges in order to answer the question: “is Lilongwe Technical
College ready to manage an e-library?”
Keywords: Electronic Library, Managing e-libraries, Technical Colleges, Lilongwe, Malawi
Introduction
In institutions of higher learning, the presence of a library forms a base on which the functions of
teaching and learning process, including general research and enquiry processes rests upon. Libraries
have always played a vibrant role as a social establishment and it serves as a physical structure where
books, journals, magazines and the various kinds of information resources and services are made
available to end users. Much of interest in 21st century librarianship is the upsurge of Information and
Communication Technologies (ICTs) which have led the birth of information explosion era. The old
ways of library transactions cannot stand the intense pressure in managing tremendous amount of
information that is being produced and conveyed in every corner of the world in form of printed
resources, research articles, lectures, presentations, video conferencing, technical reports, standards
and patents among others (Esther, 2014).
The understanding is that before the birth of digital technologies, libraries consequently faced
challenges, on how best to meet users’ needs just in time beyond the walls of a physical library. With
the development and application of ICTs, college libraries have shifted from being traditional to
being hybrid libraries in nature to make information service delivery more effective. New concepts
such as “electronic libraries”, virtual library” or “digital libraries” which are used interchangeably
were later coined in the field of Library and Information Science (LIS). An “electronic library”,
according to Daniel (2012), is a “collection of networked digital information resources and associated
technical and managerial infrastructure” (p.1). Like a traditional library, an electronic library also
acquires, processes, stores, evaluates and disseminates information via electronic means to the
audience in need of information, that is both the students, academic staff and researchers at any
educational institute.
The development of Electronic library (EL) in institutions of higher is accelerated with the advent of
high-tech software and hardware systems, communication channels and expert application software,
in short ICTs. As indicated by Anyim (2018), the of e-library concept cuts across various disciplines
and branches of computer science including data management, information retrieval, library
science, document management, information systems, the web, image processing, and artificial
intelligence. Novel forms of ICTs as a matter of fact have come with an agile approach in managing
scholarly information in colleges through such initiatives as digital archives, in particular e-libraries.
The information users of 21st century times prefer to use the electronic library via internet as primary
sources of information, often relying on paper as the last resort due to the issue of distance and time.
At the same time, Ramos (2007) as cited in Shonhe (2017) clearly states that some of the principles
guiding 21st century libraries are: library services access everywhere and anytime, library has no
barriers, library invites participation- more active then passive, library uses flexible, best of breed
systems
In Africa, particularly in Malawi, the e-library initiatives have only been vibrant in public
universities, not in Technical Colleges, as such a bell of uncertainty rings on what constitutes the
contents, users, services and benefits of e-libraries in a college setup. Despite this dire situation in
technical colleges in Malawi, it is important to note that philosophy and rationale behind academic
librarianship remains unchanged, that is to provide information resources in both print and electronic
or online resources for staff and students in order to enhance educational development and provide
educational resources for effective teaching, learning and research activities. As such to fulfil this
library mandate, Salanje (2011) resonates that it is the responsibility of academic institutions in
Malawi to be agile in the delivery of information services to the scholarly community by adopt
modern ways in library and information resources management; and resolve all management issues in
relation to inadequacies of funding, unskilled9 librarians, poor ICT infrastructure and lack of proper
policies to guide the selection and management of information resources. In quintessence, Igun
(2010) cited Zhou (2005) explains that managing electronic libraries in colleges need librarians or
information professions who are capable of:
• Selecting, acquiring, preserving, organizing and managing ICT/digital collection;
• Designing the technical architecture of ICT/digital library;
• Planning, implementing, and supporting ICT/digital services such as information
navigation, consultation and transmit services;
• Establishing friendly user interface over network;
• Setting up relative standards and policies for the ICT/digital archives;
• Designing, maintaining and transmitting added-value information products;
• Protecting digital intellectual property in network environment; and
• Ensuring information security.
LITERATURE REVIEW
E-library Contents, Benefits and Challenges
The essence of having an electronic library in institutions of higher learning is to make some or all of
the library holdings available in electronic format, and also to make the services of the library
remotely and frequently accessed via the Internet technology and across the large spectrum of users
(Anyim, 2018; Onwuchekwa & Jegede, 2011). Generally, Hirsch (2014) informs that e-libraries in
college or university settings serve the mission of providing both information services and resources
that are capable of meeting the traditional functions of research, teaching and learning needs of the
faculty and students.
As such, the contents of e-libraries include all electronic resources but not only limited to web sites,
e-journals, e-books, theses/dissertations, electronic integrating resources, online databases, WIFI;
search engines; online indexes, online Library catalogue; portals and physical carriers in all
formats, whether free or fee-based, required to support research in the subject covered, and
may be audio, visual, and/or text files (Asogwa and Eke, 2009; Ekere, Omekwu and Nwoha,
2016; Ugwu and Onyegiri, 2013). More significantly, Anyim (2018) stresses that the contents of e-
libraries includes all electronic data accessed with the aid of computer or communication
technologies in contemporary libraries.
An electronic library, serves the similar functions of a conventional library, as it also acquires,
processes, stores, evaluates and disseminates information though via electronic means to the
audience in need of information. Suffice to say, operating in a virtual environment brings more
value addition and agility in the delivery of library services to users in the modern times librarianship.
Elsevier Science Direct (2017) explains that today’s watchwords for libraries are efficiency,
discovery and access. Now, to accommodate changing scholarly habits, as well as new roles for the
physical library space itself, librarians are exploring — or already undertaking — the transition from
print resources to electronic. In the digital age, the greatest factor influencing the decision for
universities or colleges to move to an electronic library, is “reducing or eliminating library space.” As
Said Peter Kupersmith, Library Director at Delaware Valley College in Pennsylvania, “Space saving
is one of the major benefits of transitioning to an electronic library.” He also cited convenience and
off-campus access as additional advantages. In addition to this, various scholars agree that in
institutions of higher learning, e-libraries provide 24/7 around the clock access to library contents,
meet users’ needs just in time, multiple or concurrent access to contents (Elsevier ScienceDirect,
2017; Gani and Magoi, 2014; Trivedi, 2010, ), and more to say, Akçayol et.al (2005) states that e-
libraries does not need a number of workers and tools necessary for a traditional library and this
decreases the cost of managing e-libraries.
While the benefits of e-libraries are overwhelming, managing these libraries in institutions of higher
learning is an area of a great concern. Colleges or universities face a lot of challenges when it comes
to the sound management of digital archives such as e-libraries. Some of these challenges relates to
poor ICT infrastructure development, inadequacies of government funding, lack of policies guiding
the selection of electronic resources, poor ICT skills among librarians, intermittent power supply,
limited access to internet services, poor and insufficient bandwidth, etc. (Abdulsalami, 2012; Baro,
Eze and Nkanu, 2011; Fabunmi, 2009; Igun, 2006). In Malawi, Salanje (2011) and Mapulanga (2013)
similarly reported that managing digital archives such as electronic libraries is equally hampered by
lack of technical skills among librarians, lack of strategies to ensure long-term preservation and
access to e-resources, copyright and licensing issues, including all issues that relates directly to the
poor state of ICT sector in the country.
From Table 1 above, all respondents (100%) agrees that it is a must to have e-books in electronic
libraries, as so it is the case at LTC e-library. Further findings from respondents reveal that the
contents of electronic libraries includes search engines as indicated by 5 (71.4%), websites selected
by 4 (57.1%) respondents, CD-ROMs, DVDs and Audio Cassettes were indicated by 2 (28.5%)
respondents, while e-journals, online databases and online library are only seen as the contents of an
e-library to one respondent (14.2%) each. From the findings of the study, it can be said that Lilongwe
Technical College e-library mainly hosts e-books, search engines and websites for user to access
while in the library. These findings are somehow a mismatch to what are the contents of an e-library
at an institution of higher learning. While it is universally accepted that all e-libraries must have e-
books (Anyim, 2018), it has to be noted that an electronic library houses all those materials available
in electronic format (Aina, 2004) and the contents a well-established electronic library includes the
following electronic Journals, online databases, Online Public Access Catalogue, wireless
network, search engines, electronic books, Local Area Network (LAN), the World Wide Web (www)
and online newspapers CD-ROMs and online indexes and abstracts (Bhattacharjee & Gautam, 2016;
Dhanavandan &Tamizhchelvan, 2012). The results of the current study depicts that most of the
library staff and ICT personnel at Lilongwe Technical College lack knowledge about the contents of
an e-library, to them what it means to be the most likely contents of an e-library are e-books only
overlooking all other e-resources. This can be attributed to the fact that e-library concept is a
relatively new phenomenon in Technical College libraries in Malawi. However, the above findings
agree with a study conducted by Anonubi and Okoye (2008) in Nigeria that despite the availability of
ICTs in Nigerian libraries, to enhance the access to e-library resources; some librarians are not sure of
the existence of some e-resources.
0 20 40 60 80 100 120
Percentages (%)
All respondents agreed that e-libraries in colleges save the storage space in the physical library
building. Some respondents 87.5% indicated that an e-library enables users to have access to the
contents of the library 24/7 around the clock access to the library. While 71% of the total
respondents said an e-library helps library patrons to have access to the global sites and libraries,
with 57% of these key informants indicating on meeting the needs of users just in time to be the
benefit of e-libraries. These findings of the study tally well with those of Elsevier Science Direct
(2017) in Tec validate survey of 146 users of Science Direct Books, where it was also
highlighted that e-libraries are associated with the benefits of space saving. Convenience and off-
campus access were also cited as additional advantages. From the survey, many echoed the same
benefits to be gained from the transition to an electronic library: easy multi-user and remote
access, reduced space requirements, the ability to do full-text searching, 24x7 content
availability, expanded range of topics and more current contents similarly purported by
Bhattacharjee & Gautam (2016) and Gansi & Magoi (2014).
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