AT a «(0 918) 1418) 1918) 24 (C) 2918) 34 (8) 3918) 48) 498) 56 (0) 59(0) 66(0) 69 (A) (0) 78) 86 (C) 89 (A) 94618) 990) PART1 1 wer (A) He's fishing from a pier. (8) He's boarding a boat. (C) He's reading a book. (0) He's picking up a backpack (A) She's looking through a purse. (8) She's holding a suitcase, (©) She's hanging a poster. (0) She's putting an umbrella into a basket. (A) Arug is being rolled up. (8) A door is being installed, (0) A floor is being mopped (0) Awall is being torn down, atl § (A) Some flowers are being planted, (B) Some leaves have been raked into a pile, (©) Some stairs are being repaired. (0) Some fruit has been stacked in a bin. 5 mon a (A) Awoman is typing on a keyboard, (8) Awoman is plugging a cord into a machine. (©) Aman is standing in front of a desk. (0) Aman is reaching for a coffee mug. 6 (A) One of the men is climbing a ladder. (8) One of the men is lifting a wooden plank. (©) One of the men is sweeping a walkway. (D) One of the men is tying rope to a pole.PART 2 7 Wear Mon Maw weer wee mon Do you think it'll rain tomorrow? (A) Yes, probably. (®) Let me show you how. (©) No, he can't. When will the new building be finished? (A) Across from the pharmacy (@) For the new meeting room. (© By the end of the month How was the fund-raising event yesterday? (A) Yes, at eight o'clock. (8) It was very successful. (©) The Wilson Hotel. ‘Where is a good place for a quick lunch? (A) Yes, 1 won the race. (8) The sandwich shop next door. () About four dollars. Don't you work upstairs? (A) She prefers to take the stairs. (8) I don’t use it very well. () No, my office is on this floor. You submitted the travel request, didn't you? (A) Yes, this morning, (6) Fifteenth and Greene Street. (© That would be OK. ‘Who's going to take notes at Thursday's meeting? (A) Several pages. (8) I'll be on vacation then. (©) The charger is broken. Why can't we replace the computers? (A) The copies are in black and white. (8) Recauce the budgets not big enough. (C) On the table is fine. 45 wear 17 18 Wea Mcn 19 20 me Maw Mau Shouldn't we update our company logo? (A) No, welll have to get approval first. (8) That date is convenient. (©) Igo there often, When are they going to hire someone to fill the open position? (A) Would you like coffee or tea? (6) | think | left my office door open, (©) There are three people left to interview. {heard Fatima is presenting her proposal today. (A) Sure, | will. (8) We bought them each a present. (©) Ob, | thought that was tomorrow. Why don't we invite Ms. Lito the business dinner? (A) Ido have her e-mail address. (8) A bow! of vegetable soup. (© I'msorry, | thought | returned it. What repair work needs to be done on this ar (A) Yes, that's right. (8) haven't finished checking it. (C) No thanks, can walk. Who should I call to set up my printer? (A) At twelve o'clock. (6) The phone number's on your desk. (©) The weather forecast. Have you ordered more whiteboards for the office yet? (A) Yes, the board of directors. (8) A receipt for the uniforms. (©) Cathy's in charge of supplies. ‘There's a special exhibition at the art gallery. (A) Yes, read an article about it (8) She has a high salary. (© At the next stoplight.23 26 27 28 30 We an | start the videoconference now? (A) No, let's wait a few minutes. (8) It was very popular. (© That candidate won Who authorized that purchase? (A) Within an hour or so. (8) Yes, about the budget, (©) Someone in the accounting department. Why is the library so busy today? (A) Sure, I have some time. (8) He got a job at a news magazine (C) Have you seen today’s event schedule? We should really buy a new coffee maker. (A) Cream and sugar, please (8) That's a good idea. (0) No, put it on my desk. \'m afraid | won't be able to lead the tour this afternoon, (A) OK, thanks for letting me know. (8) I eft it for you by the elevator. (O) No, maybe just a quick update. ‘We still need to sign our contract with the advertising agency, don't we? (A) My Uavel agent found me a yreat hotel (8) Yes, by next Friday. (O) Isaw that commercial as well ‘Should | bring some photography samples to the job interview? {A) Please sign your name here. (8) I've seen them online. (© What a nice view! {s there a room in the store where I can try this shirt on? (A) You can follow me. (0) We'll try harder next time. (©) She's not here right now. 34 cn Would you like to meet on Tuesday or Wednesday? m (A) Actually, he did like it (8) The staffing policy (O) I don’t have my appointment book with PART3 32-04 \y-hu Hello. °1 just saw an advertisement for a receptionist position at your hotel, the 7d like to opty for it Wv-8r Let me go and ask Elena Smith. She's ‘our hiring manager, so she'd know if the n has been filled yet. Robert, *is everything ready for this ‘morning's training on the new accounting software? We should get started soon, 1 just noticed a mistake in the W-8r Good morning, and thank you for calling the Bridge City Hotel. How may Ihelp you? training handout. Some of the information | Is out of orde V-Am Yes, you're right. Sorry I didn't mention it earlier. That's already been fixed, and there's @ new version. Ill go down the hall ‘and print out some new copies. While I do that, "can you set up the projector in the ‘training room? Yeah, Illgo make sure all the equipment is ready. atl §38-40 | Au Hi, 951m calling from Brookshire Theater | tora to w.8r Maw wer 41-43 mon This is she, dance performance. °°Y'm sorry, but we've ‘understand you have tickets to tonight's, hhad to cancel tonight's show. That's too bad. Tonight was the only night | could make i. {'m sorry about that. ean offer you a refund for the ticket. Ob, I'll take the refund. Thanks. ‘Sure. And “°F also e-mail you a promotional code that'll give you a discount on your next ticket purchase. Hi, Ricardo, Thanks for meeting with me. Since “we're in charge of planning this year's summer outing for the staff, we'd better get started. It’s only a few months away! Right. But “we could just follow the plans from previous years. Everyone had alot of | fun on those hikes in the mountains. | ae | alee ee ne ao eeeeae Hmm, | like that idea, “°But aren't those classes expensive? Our budget isn't very big. 44-46 Maw 47-49 Thanks for being flexible in meeting with us. “Things have been so heetic with recording the songs for our new album ‘and preparing for our tour. Not a problem. | understand completely. Great! OK, so we love the imagery you've created for other bands, and “we'd like to have a new T-shirt design to soll during our concerts. ‘Thanks! | appreciate the business, and I'm looking forward to this. Oh—end ‘can you make sure the design ‘would fit on stickers and tote bags, too? Definitely. Now, before designing anything, *I have new clients complete a ‘questionnaire to give me a sense of their style. After I get your questionnaire, lean start drawing. Hi, this is Hitoshi at the Shower Barn. How cant help you? “lm calling because | saw an online ad about your company’s new showerheads. own an apartment complex, and the showers have really old fixtures. Yes, of course. As the advertisement points out, “our new model controls water flow much mote efficiently. It decreases water usage by an average of ‘twenty percent. That sounds great. “°Could | gota price estimate for the installation of 30 of those showerheads? Absolutely. Please hold for a moment.50-52 | tau 58¥'m Dan Cooper with Summitville TV, your local news station, broadcasting | from the brand new Summitville Public Library. After two long years of construction, local residents are excited about the library's opening. Let's speak with someone now. Excuse me, ma'am, do you live in the neighborhood? Hil Yes, and I'm just so glad to have a library right down the block. "tt was Inconveniont having to take the bus ‘across town to visit the old one, Now I can ‘check out books any time | want. y-aw Yes, and i'l be especially easy for members, since | understand ®2the library hhas started a digital books initiative which 53-55 cn 99d like to return this phone charging cable, but I can't find my receipt. wean May Vask why you're returning it? phone. Wear 84¥'m @ new salesperson, and | haven't learned yet how to refund an item without a receipt... Oh, but her ‘manager—she'll be able to doiit. ‘hn toes work wot harge my mobile | wee Hi, Tis Unere sumneth with? ru you need ip | Yes, this customer wants to return defective product, but he doesn’t have his receipt, 1 OK, $5 can process the return, sir. just ‘need to see the original credit card you luced to purchase the item. | won Thanks. Here itis 56-58 Hi, Dean. ® just reviewed the updates you made to tho company Wob cite, Tho new layout looks great IM-cn That's good to hear, Do you thinkit's ready to launch then? W-8r Almost. noticed that "some of the photographs of our colleagues area little ‘outdated. Could you replace them with more current ones? Mech Sure, that’s not a problem. © e-mail all of the employees to ask them for more recent photos that | can us W-Amm Hi, Fernando, 51'm so frustrated project. Do you have time to talk? au Sure, Inés. ©°What’s wrong? W-Am Well, I've been working on the Marius Cosmatics account. "Whenever | send them an advertisement that they've approved, they want to revise it again. It's happened several times this week. You ‘wouldn't believe it. ‘Actually, Marius Cosmeties was my first account here. And it doesn’t sound like they've changed much. Really? 'm relieved to hear that. ‘Some clients have trouble sticking with a decision... Here’s my suggestion. "Ask your manager to give them a call. That could help with the problem. atl §Wien Ale ile Wow ‘Sea Set Seat Sea || ie0n "Today's medical seminar has been really + 150 764 Bed so fr ooking forward tthe ret ow 5] ES] > id oft. aes : na wt Me too. ©*°This afternoon's workshor ak sn shio hcacaineshdoeweey vont teresting. Acoleague of mine isleading it | cn The workshop starts in an hour, so wa'd [Bie veot better get lunch now if we want to get back intime. ‘area in this guidebook. Korean food is my favorite, but think Main Street is a bit far from here. wer this is Emiko from ShipHub International. | received your application to ty drivers. You have a \M-cn Hmm... we're on Lord Street now. | bbe one of our spec W-8r Oh, the guidebook lists a restaurant lot of experience. | on Lord Street. It should be on ths block. cn Yoo, 88 dolivery truck for several “Let's eat there. | years. eon OK, | | W8r Wel found some dining options forthe | \weBr Great. I'd lke to set up an interview this ‘week, | see that you indicated you're free ‘on Friday morning, but there are no open [Nesey Restaurants | Interview times that morning. ©°Could you Nes Tian Torta ‘come in tomorrow at nine As.? * Kins Koran Geil 89Sure, | can meet you tomorrow st nine. HMw Se nants ‘OK. Now, lalready have your application, Fa Rowe he but "please bring the names of references "Aruna laian Butt you'd like to use—maybe a few of your soled previous managers and their phone | numbers. Cn OK, Ill bring alist tomorrow. Thanks. 65-67 Nisa. Ms. Parker, Swould you stil ke me to | book a tight for you to Hawai? | wam Yes, 1 would. ©The new branch office | there is finally opening, and I want to be there for the first week to make sure | everything goes smoothly Sa) at } Wednesday Noon Thursday 4 em Friday 2 en. \u-au_ OK, When do you want to leave? ‘any flights on June fifteenth? ‘Mau Let me check online now. Hmm, all flights on that day are sold out. But there's one flight with availability on June | fourteenth, ooThat date will work for me. °"l'd prefer a dow seat, if there is one wean 88A\re the 1 There's just one seat available by 2 ‘window. I'l book that for you now.PART 4 173 "The next item on our agenda is the ‘upcoming visit to our company by colleagues from our branch office in Germany. They're coming to get trained on the new software we recently purchased. They'll be participating in this training with all of our staff here. While they're here, "they're also interested in touring the city. We're looking for volunteers to show them around. ‘If you're interested in helping with this, please send ‘me an e-mail after today’s meeting. Be sure to Jude your availability so that we can schedule the tours. 16 ‘Am Ladies and gentlemen, may | please have your attention? “This is an announcement for passengers of flight seven-ten to Tokyo. ‘Your aircraft will now be departing from gate A2, rather than from gate AZ We apologize for the inconvenience of this last-minute change. When ‘we start boarding, please have your photo Identification eard out and ready to be checked. Thank you. 1779 ee mre ase rosea Sopra unc same 80-82 Cn Welcome aboard and thanks again for | oining our take tour. I's going to be » beeutiful || doy on the water, On this trip, *you'll lea about the people who lived on Harmon Island many years ago, and you'll view their historic homes. Seeing these structures will give you an idea of how different life was back then... Now, I'm sure you all brought your cameras. ®“The first time ‘we pass by the island well be facing the sun, so you won't have any luck taking photos. That's OK, ‘though. We'll be coming back the opposite way on the return tip. Allright, let’ get going! 83-85 N-Au To start our meeting off, *d like to share some good news with you all—we just renewed our contract with Springfield Publishing. "We'll ‘continue printing all the books they publish for the next two years. I know we're all happy to hear that. Moving on, “several of you have compl ‘that some of the blades in the cutting machines are becoming dull and it’s taking longer to cut through # already called the manufacturer. And now James wil introduce the next item on the agenda. 3 books. | just want you to know, Ive 86-88 Hi, Sung-Wook. Sorry to call so late in the day, but | need your help. ®Mohammad just called to tell me that a big agricuttural producer in Brazil is interested in learning more about our farm equipment. “They're looking to buy some of our tractors and harvesting machines. Anyway, they're sending a representative here next Friday, ‘and I'l be leading that meeting. But the thing is, they told us the rep doesn't speak much English, and | dorrt speak any Portuguese. So we'll need ‘someone who can interpret. Can you look into hiring someone who ean help us with that for the day? atl §Good afternoon! "We're so glad to eee such 8 large turnout at this year's comorate leadership conference. I'd like to take this opportunity to introduce our keynote speaker, Professor Rosa Jimenez, Dr. Jimenez will be presenting her research on the relationship between personality traits and career success. Since all of you have leadership roles in your organizations, | think you'll find this Information very useful. Before I hand the microphone over to Dr. Jimenez, ‘encourage you to visit our Web site to preregister for next year’s leadership conference—if you do || 50 before the end of the month, you'll receive @ || discounted registration rate. 92-94 Yaw Good evening, ®'m Alex Talora, the head ranger at Anders National Park. I'm sure many of ‘you have visited the park for hiking or fishing, But, tonight, we're happy to be hosting our first annual astronomy lecture, giving you the opportunity to sit under the stars and learn about constellations, | When wa first discussed this ides, we weren't || sure the community would be interested in this || lecture. However, as | look out, | see the seating area is almost fulll Now, we're quite a distance from the city lights, which will help us spot multiple constellations. Before we begin, please ‘switch off your mobile phones, as that type of light can also interfere with visibility. 95-97 W-8r Hi, Carol? I's Susan. *I was just told I'l be leading the team that’s developing our newest ricrowave oven I'm preparing draft budget for | te development ofthe new mode and have been | ‘ooking ovr the wap Goin proven ues | "Since you worked on a similar project two years ‘ago, would you have time to come by my office? Thave a couple of questions that Id like to ask you. If you can, stop by whenever you have time today. Oh, and don't forget! *"1 moved to the office directly across from the kitchen. See you soon, wm [om va Conference ( Office 3 = bo} itshen Encance One® * 98-100 arm glad to see all of our cooks here for this early moming meeting. | have something to tell you about this weekend's menu. One of our suppliers had a problem with his trucks, so we didn't receive our delivery form th affect anything on our menu except for Saturday's dinner special, What Id like you all to do is think about another dish you can cook for Saturday evening. There's still time to reprint the menu: “E-mail me any ideas you have by four 1. today. This won't Gino's Restaanant (> Weekne Speci Tidy dinner ira wth fees ‘Saturday Tan Pasn with red se [FSaurday dinner Broied sh walk es Sunday Tenchy Grilled chicken wh