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Contents
1 BUSINESS STUDIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.1 BUSINESS STUDIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1. BUSINESS STUDIES
NARAYAN CHANGDER
1.1 BUSINESS STUDIES
1. When you go to a movie, make a deposit D. esteem
at the bank, get a haircut, take a swim-
ming lesson, use your telephone, or ride a 4. Satisfaction and loyalty analysis can be
bus, you are using services. tested by
A. Keeping how effective your marketing
campaigns really are.
B. Measuring customer satisfaction to in-
crease customer retention.
C. Surveys that ask customers to choose
between different products with unique
features and price points.
A. True
D. Tests of advertising campaigns can
B. False save you valuable time and resources.
2. The four factors of production are 5. pipelines are used to transport?
A. Land, capital, employees and owner A. goods, water and gases
B. Land, labour, Capital and Entrepreneur B. oil, gasses and water
C. Manager, labour, entrepreneur and C. water, gases and goods
natural resources
D. water, oil and goods
D. Land, labour, capital and en-
trepreneurship 6. management is considered important be-
cause
3. needs are things we need to survive A. it helps an organization to adapt to the
A. Basic physiological changes
B. safety and security B. seeks to integrate individual efforts
C. love and belonging C. it helps in development of the society
1. A 2. B 3. A 4. B 5. B 6. D
1.1 BUSINESS STUDIES 3
D. all the above 12. Which is an example of power?

A. Going to war.
7. Identify the Principle which says that, ‘The

insured should have pecuniary interest in B. Coordinating a business meeting.
the subject matter’. C. Cleaning your room.
A. Principle of the Utmost faith D. Taking an exam.
B. Principle of Contribution
13. This leader offers guidance to the group,
C. Principle of Indemnity but also participates in the group and al-
D. Principle of Insurable Interest lows input from others.
A. Autocratic
8. The term equity is related to the concept
of and equitable treatment compared B. Democratic
with others who behave in similar ways. C. Let it be
A. Trust D. none of above
B. Prejudice 14. The occupation in which people work for
C. Pleasure others and get remunerated in return is
known as
D. Fairness
A. Business
9. Examples of commercial occupation are ex- B. Profession
cepts
C. Employment
A. banking
D. None of these
B. insurance
15. Who is the Father of HRM?
C. warehousing
A. George Elton Mayo
D. farming
B. Robert Owen
10. The process of converting the message into
communication symbols is known as 16. Which one of the following would be found
in an income statement?
A. Decoding
A. Net profit
B. Encoding
B. Accounts payable
C. Media
C. Owners equity
D. noise
D. Intangible assets
11. Which of the following is not considered to 17. What is the equation for Gross Profit?
be a Need of a warehouse
A. Seasonal demand
B. Large scale production
C. Quick supply
D. The goods need AC
E. Price stability A. cost of sales-sales revenue
7. D 8. D 9. D 10. B 11. D 12. A 12. B 12. C 12. D 13. B 14. C 15. A 16. A
17. D 18. A
B. sales revenue / cost of sales B. topic

C. cost of sales / sales revenue C. main
D. Sales revenue-cost of sales D. paragraph
18. A customer suspects unauthorized transac-
tions on their credit card. Which type of 24. McDonald’s Corporation was able to iden-
financial fraud does this indicate? tify its competitive advantage, work on its
weaknesses, grab the opportunities and
A. Credit card fraud
NARAYAN CHANGDER
take actions on its threats. Which analysis
B. Insurance fraud did the company use?
C. Internet and cyber fraud A. PETS
D. False accounting B. RIGHT
19. An alternative name for revenue is C. PEST
A. Gross mark-up D. SWOT
B. Cost of sales
C. Turnover 25. Which of the following is not a business
activity?
D. Stock turnover
A. Production of goods
20. True or false?Financial statements are not
made up of specific elements. B. Trading of goods
A. true C. Storage of goods

B. false D. Working in a hospital for wages
21. What is opportunity cost? 26. “Though, the business has to understand
A. the value of the next best option that the close relationship among several ele-
is not selected when a choice is made. ments of the business environment around
B. there is not enough of it. it.” Identify the features of the business
environment.
C. things people make to earn money.
A. Rigid
D. actions people do to earn money.
B. Complex
22. Staffing is very important function these
days because of C. Inter-relatedness
A. Increasing size of organisation D. Uncertain
B. Advancement of technology
27. Unity of command insists on
C. Complicated behaviour of human be-
ings A. One boss one employee
D. All of these B. Orders from a single superior
23. The heading used to describe the entire C. Match between orders of different
passage is called heading. bosses
A. major D. All of the above
19. C 20. B 21. A 22. D 23. C 24. D 25. D 26. C 27. B 28. B
28. What is personality test? 33. Home trade is divided into and
A. A test that will be tested on your skills A. external and internal

B. A test that will be tested on your atti- B. domestic and foreign
tude and characteristic C. retail and wholesale
C. A test that will be tested on your com- D. none of above
munication skills
34. What is the primary objective of the Cen-
D. A test that will be testing on your intel- tral Pollution Control Board?
ligence on a specific job A. Promoting renewable energy
29. A packaged business investment that al- B. Regulating air and water pollution
lows the buyer to begin a business re- C. Implementing carbon taxes
ferred to as D. Conservation of wildlife
A. Production
35. Which term refers to a sales technique dis-
B. Administration guised as market research?
C. Business opportunities A. Sugging
D. Wholesaling B. Telemarketing
C. Implied Conditions
30. The conversion of raw materials into fin-
D. Engaging in fair competition
ished goods is categorized under pro-
duction 36. Which partner does not share profit?
A. constructive A. Active partner
B. commercial B. Nominal partner
C. extractive C. Sleeping partner
D. secondary D. none of above

37. Identify the process that provides the
31. Aeropostale, Raising Cane’s and Kmart are requisite amount, quality, timing and se-
examples of: quence of efforts, which ensures that
A. wholesaler planned objectives are achieved with a
minimum of conflict.
B. retailer
A. Management
C. rack works
B. Co-ordination
D. drop shipper
C. Planning
32. Involves increasing the size of a business D. Controlling
by increasing its sales, revenue, profits
38. Which of the following is not a general
and work force.
force in business environment?
A. Natural Growth A. political environment
B. Plant Growth B. social environment
C. Organic Growth C. competitors environment
D. Dynamic Growth D. Economic environment
29. C 30. D 31. B 32. C 33. C 34. B 35. A 36. B 37. B 38. C
39. He has to involve a considerable portion 45. Market capitalisation is defined as

of his funds and block them in long term A. the total value of market sales made
projects Identify the type of concept dis- by a business in a given time period
cussed here
B. the total value of all long-term finance
A. Long term growth
invested in the business
B. Risk involved
C. the total value of a company’s issued
C. A large amount of funds involved shares
NARAYAN CHANGDER
D. None of these D. the difference between a firm’s rev-
40. How much money did Samsung lose? enue and costs
A. $5B 46. Oil refinery and sugar mill are classified

B. $10B under which industries?
C. $15B A. Primary
D. $20B B. Secondary
41. Highlight an example of a fringe benefit C. Tertiary

A. Company Car D. None of the above
B. Health insurance 47. is the lack of sufficient products to ful-
C. Wage fil the total wants of the population.
D. Salary A. Economic problem
42. Riptide Surf exports 80% of their goods B. Scarcity

to France. The business has been suffer- 48. Government companies have status.
ing lately as a result of the high Australian
dollar. What type of external influence is A. legal
this? B. artificial
A. Economic C. natural
B. Legal D. None of the above
C. Political
49. An example of primary research is?
D. Social
A. Focus Groups
43. Someone who starts, operates and as-
B. Internet
sumes the risk of a business is known as
an C. Newspapers
A. Investor D. Journals
B. Interest person 50. What period of time does a balance sheet
C. Entrepreneur cover?
D. Business inventor A. One quarter
44. Cash outflow is B. One moment in time
A. Revenue C. One year
B. Paying for materials D. One tax year
39. C 40. C 41. A 41. B 42. A 43. C 44. B 45. C 46. B 47. B 48. A 49. A
50. B 51. A
51. What of the following is a source of inter- C. payee

nal finance?
D. payer

A. Selling assets
57. Resident Welfare Association (RWA) of
B. Trade credit
Noida, Sector 15 decided to organise Di-
C. A bank loan wali mela on the eve of Diwali. They
D. none of above listed all the activities to be done, grouped
them as per their nature and assigned
52. Financial management aims at the activities/duties to different people of
A. ensuring availability of enough funds their association. After completion of the
mela they found that it was not a success.
B. reducing the cost of funds procured While analysing the reasons the President
C. effective deployment of funds of RWA found that mere allocation of work
D. all of the above was not enough in the organisation. He
found that an important step in the organ-
53. Mc Donald does not give its franchise to ising process was missing. Identify the
any other company which is running food step from the following:
business. This is related to which type of A. Assignment of duties
plan/
B. Establishing authority and reporting
A. policy relationships
B. strategy
C. Identification and division of work
C. rule
D. Departmentalisation
D. all
58. Which of the following is not a feature of
54. When a Secretary makes a mistake when management
taking note, she will
A. Continuous process
A. call the attention of the speaker
B. Goal-Oriented process
B. cancel the word
C. A group activity
C. circle the word
D. Increases efficiency
D. erase the word
59. Select some examples of two-way commu-
55. Which is the first step of formation of a
nication
company?
A. subscription of capital A. Take these goods to the customers
B. promotion B. Please do your presentation properly!
C. incorporation C. What do you think of this graph?

D. none of these D. How are you feeling today?
56. The one whose name is written on a 60. State True or FalseMain elements of busi-
cheque is called the ness activities are industry and trade.
A. drawee A. True
B. drawer B. False
52. D 53. A 54. B 55. B 56. C 57. B 58. D 59. C 59. D 60. B
61. Business that exists within the locality in 65. What is the main purpose of a business
which the producers and the consumers plan?
are within close proximity of each other
A. To provide a roadmap for the business
known as
B. To attract investors
C. To set goals and objectives for the
business
D. All of the above
NARAYAN CHANGDER
A. Local Business Opportunities 66. What are the three types of production?
B. National Business Opportunities A. Batch, JIT, JIC

C. International Business Opportunities B. Flow, High value, Production line
D. For-profit Business Opportunities C. Batch, Flow, Job
62. Which is a characteristic of a successful en- D. Flow, Job, Tailored

trepreneur? (hint:select 3 answers)
67. Which of the following statements best de-
scribes the term, added value?
A. When a product stands out from those
of its competitors
B. Making a product widely recognisable
C. The difference between the cost of a
A. Motivated product and its selling price
B. Takes very little risk
D. Making a product convenient to use
C. Passionate
D. Hard-working 68. Name the element of product mix which
acts as a silent salesmen as it induces cus-
63. Which of the following is a role of the mar- tomers to buy the product.
keting department? A. packaging
A. Credit control
B. branding
B. packaging
C. labeling
C. design
D. none of the above
D. none of above
69. The following are classifications of Busi-
64. In double column cash book, how many
nesses. Except?
columns of amount are there in cash book?
A. one column each side A. Primary Sector
B. one column B. Duodenary Sector

C. two columns C. Secondary Sector
D. two columns each side D. Tertiary Sector
61. A 62. A 62. C 62. D 63. B 64. A 65. D 66. C 67. C 68. A 69. B
70. Ishaan is a sales manager in DC enter-

prises. He encourages the rest of 10 team
members to set their own objectives and

takes decision. He respects the opinions
of others and supports them in perform-
ing their duties. He interacts with them
on personal level about work related is-
sues as well as other topics not related to
work or organisation. He doesn’t follow a A. Brand extension
proper chain of command while interacting
B. Branding
with them. Ishaan follows which type of
leadership style? C. Product Extension
A. Let it be D. Product maturity
B. Autocratic 74. Which of these affirmations are correct?

C. Democratic
D. Both (b) and (c)
Explanation:Ishaan follows the Laissez-
Faire leadership style as he encourages
team members to set their own objectives,
respects their opinions, and doesn’t fol-
low a proper chain of command.
71. Takes meeting minutes, creates agenda

and itineraries.
A. The one on the top is tall, and the one
A. Receptionist on the bottom is flat.
B. Mailroom Clerk B. The one on the top is flat, and the one
on the bottom it tall.
C. Stock Control Clerk
C. The one on the top is wide, and the one
D. Secretary
on the bottom is narrow.
72. are used extensively in areas like D. The one on the top is narrow, and the
ship building, construction projects, air- one on the bottom is wide.
craft manufacture, etc.
75. The row of keys on the computer keyboard
A. Break even analysis your fingers rest on when not typing. A,
S, D, and F and your right-hand are J, K, L,
B. Return on investment
and; (semicolon).
C. PERT & CPM A. Top Row
D. Critical Point Method B. Home Row
C. Bottom Row
73. A business wants to extend the life of
their product, what is this called D. Bottom column
70. A 71. D 72. C 73. A 73. C 74. C 75. B 76. B

76. The United States sells airplane parts to C. Goal-oriented

the country of Kenya. This is an example D. Powerful
of an
A. import 82. You are working at the middle level of
management. Your superior, a top man-
B. export agement personnel, sent a message for
C. donation you which you received and well under-
D. none of above stood. Is the communication process com-
NARAYAN CHANGDER
plete? Give reason.
77. What is a transaction register? A. yes, the communication process is
A. A place to register banking mistakes complete even without feedback is given
to the superior.
B. A place to register your debit card
B. Feedback includes all those actions
C. A place to record withdrawals and de-
of the receiver indicating that he has re-
posits
ceived and understood the message of
D. None of the above sender so follow is needed no matter how
is communication.
78. It is the process of ensuring that events
confirm to plans. C. No, the communication process is not
complete unless and until feedback is
A. Planning
given to the superior.
B. Controlling
D. No, the communication process is not
C. Organising complete unless and until sender send
D. Directing message.
79. Which items are human needs, choose 2 83. Which method of growth carries more
answers. risk?
A. shelter A. Internal
B. food B. External
C. calendar 84. During the recession more businesses shut
D. printer down, causing unemployment. This type
of unemployment is:
80. Which is not the benefit of e-business? A. Seasonal
A. Speedy B. Frictional
B. convenience C. Structural
C. costly D. Cyclical
D. easy
85. A business is launching a new product line
81. What characteristics must an entrepreneur and wants to understand consumer prefer-
possess. (There may be more than one cor- ences. Which marketing technique should
rect answer.) they use?
A. Persistent A. Market segmentation
B. Inquisitive B. Sales forecasting
77. C 78. B 79. A 79. B 80. C 81. A 81. B 81. C 82. C 83. B 84. D 85. C
C. Consumer surveys C. Product targetting

D. Product placement D. Product postioning

86. is a form of business in which two or 92. Business means
more people agree to jointly own a busi-
A. commerce
ness
B. Industry and commerce
A. Private Limited Liability
C. Trade and commerce
B. Public Limited Liability
D. selling and buying goods
C. Sole Trader
D. Partnership 93. Supervisors and Foremen belong to which
level of management
87. Quality “ “ involves checking for qual-
ity at every stage of production. A. Top
A. Control B. Middle
B. Assurance C. Lower
D. Workers
88. Consumer spending is more likely to in-
crease when: 94. What is the function of planning?
A. Interest rates are rising A. 1
B. Employment levels are falling B. 2
C. Interest rates are falling C. 3
D. Unemployment levels are rising D. 4
89. Implementing policies, managing pro- 95. The Boston Matrix is used to help a firm
cesses, monitoring and controlling daily manage its ?
activities
A. Cash Flow
A. Strategy
B. Product Portfolio
B. Risk management
C. Organisational structure
C. Business operation
D. Share Price
D. none of above
96. What is the purpose of using source docu-
90. To have an effective delegation is impor-
ments?
tant to have a responsibility along with?
A. To provide evidence and details of busi-
A. Authority
ness transactions.
B. Manpower
B. .To find the profit or loss of the busi-
C. Incentives ness.
D. Promotion
97. Which of the following statements is not
91. Brand name helps in creating an advantage of internal recruitment?
A. Product differentiation A. Vacancies can be filled quickly.
B. Product modification B. It brings new ideas.
86. D 87. B 88. C 89. C 90. A 91. A 92. B 93. C 94. A 95. B 96. A 97. B
C. The strengths and weaknesses of ap- B. The size of the workforce

plicants are already known. C. Health and Safety regulations
D. It is cheaper than external recruit- D. Bank interest rates
ment.
102. What does the return on capital em-
98. Why do governments, local and national, ployed measure?
at times, try to influence location decisions
A. The return on capital employed is a fi-
by businesses?
nancial ratio that measures a company’s
NARAYAN CHANGDER
A. To avoid congestion profitability and the efficiency with which
B. Minimise impact businesses might its capital is being used
have on local communities B. The return on capital employed is a
C. To encourage businesses to locate measure of a company’s employee produc-
where unemployment is high tivity
D. All of the above C. The return on capital employed is a
measure of a company’s revenue
99. In case a consumer is not satisfied with the D. The return on capital employed is a
order passed in the State Commission, he measure of a company’s total debt
can further make an appeal in the National
Commission within a time period of 103. The best means of transporting furniture
materials from Lagos to Kano is by
A. rail
B. road
C. water
D. none of above
104. Which of the following are constituents

A. 40 days
of Economic activity
B. 30 days
A. Business
C. 20 days B. Profession
D. 10 days C. Employment
100. Which of the following is not a personal D. All of the above
quality of a clerk
105. The subject matter of life insurance is
A. Courtesy
A. Human life
B. Dedication
B. Physical property
C. Good appearance
C. Ship/Cargo
D. Good habit
D. None of the above
E. Loyalty
106. A strategy used by the government to
101. Which one of the following is NOT an ex- supply financial facilities to the business
ternal influence? is,
A. Minimum wage laws A. Management consultation
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B. Technological knowledge 112. When presenting, it is important to artic-

C. Training Employees. ulate and use a loud, clear voice.

D. Providing re-financial facilities. A. True
E. Supplying market facilities. B. False
107. Which one of traditional Techniques of 113. If you answer for number 6 is YES, please
managerial control is very time consuming explain why.
exercise? A. A Time line does not start in chronolog-
A. Personal Oberservation ical order.
B. Statistical Reports B. A timeline record events in a chrono-

logical order to indicate the start of the
C. Break Even analysis business firstly and secondly to show
D. Budgetary Control events that occurred to the viewers of the
business and how it affected the business.
108. is the movement of cash into and out
C. Shareholders does not really look at
of a business.
the history of a company, they simply
A. Cash Flow check if the business is profitable or not.
B. Balance Sheet
C. Income Statement D. none of above
D. Tim Hall for President 114. Human activities are of types
109. Usually high income group of customers A. 1

who give more weightage to value added B. 2
services rather than the prices of the prod-
C. 3
uct visit these stores
D. 4
A. Departmental stores
B. Multiple Stores 115. The main disadvantage of a general part-
nership is:
C. General stores
A. the unlimited liability of the partners.
D. all of the above
B. disagreement amongst partners.
110. Revenue = 1000Cost of Goods Sold = C. shared management.
200Expenses = 300Net Profit =?
D. difficulty of termination
A. 800
B. 500 116. True/False:In marketing, the main focus
is always on increasing immediate sales.
C. 700
A. True
D. 300
B. False
111. ******* are physical products such as
burgers or pokemon cards. 117. Kevin is considering investing in a busi-
ness. To help Kevin determine which busi-
A. Goods ness to invest in, he should consider com-
B. Services parative ratio analysis because

A. cash flow is assessed 123. Which of the following job roles is most
likely to receive a company car as a fringe
B. market share is determined
benefit?
C. similar businesses are evaluated A. Director
D. business sales growth is measured B. Team Leader
C. Operational staff
118. Planning leads to rigidity is
D. Supervisor
A. Features of Planning
NARAYAN CHANGDER
124. Which are the types of business risks?
B. Limitation of planning
A. Strategic, operational, compliance,
119. Centralisation refers to and reputational
A. Retention of decision making authority B. Strategic, hazard, operational, and
reputational
B. Dispersal of decision making authority
C. Reputational, competitive, compliance,
C. Creating divisions as profit centers and operational
D. Opening new centers or branches D. Production, reputational, operational,
and compliance
120. Abigail, Olivia, and Evelyn are analyzing
the financial health of a company. They 125. What is a current asset?
want to measure the company’s working A. Something a firm owes that must be
capital, which helps in assessing: paid in > 1 year.
A. business profitability B. Something a firm owns that can turn
into cash in > 1 year.
B. business efficiency
C. Something a firm owns that you can
C. business liquidity turn into cash <1 year.
D. business productivity D. None of the above
121. Staffing function begins with 126. What is considered the most important
skill or quality found in entrepreneur?
A. Promotion
A. Aggressiveness
B. Estimating manpower requirements B. Decisiveness
C. Selection C. Having rich parents
D. Training D. Being careful to avoid risks
122. The of the industry extracts and uses 127. A good is essential to a business
the natural resources of Earth to produce when providing customer service.
raw materials used by other business
A. Primary Sector
B. Secondary Sector
C. Tertiary Sector
D. none of above

A. speaking voice C. geographical factor

B. attitude D. crime

C. first impression E. all of the above
D. hair style 133. integration with a business in the same
128. The next best alternative given up, by industry at the same stage of production
choosing another item.This is a definition A. conglomerate
of ? B. forward vertical integration
A. Scarcity C. backward vertical integration
B. Opportunity cost
D. horizontal integration
C. The economic problem
134. Specialized task divisioning takes place
D. Factors of production
at
129. Meaning of keyboarding A. Computed structure
A. Keyboarding is the process of using a B. Vertical structure
keyboard to perform a particular task
C. Complex structure
B. Keyboarding is re process of typing to
D. Horizontal structure
much on a keyboard
C. I don’t know and also don’t care 135. Three things that might hold back a com-
pany’s ability to grow are:-
D. none of above
A. Increasing demand for their products
130. Which category in the Boston Matrix is
B. Restricted funds
for the least successful product?
C. Being a Private Limited Company
A. Cash Cows
D. Limited skills and experience
B. Stars
E. Proprietors are happy with their cur-
C. Decliners
rent lifestyle
D. Dogs
136. The Industries which provide support ser-
131. What is an example of ethical behaviour vices to other Industries are known as
in marketing?
A. Commercial Industries
A. Price discrimination
B. Primary Industries
B. Engaging in fair competition
C. Secondary Industries
C. Promoting products that may damage
health D. Tertiary Industries
D. Engaging in deceptive advertising 137. Which of the following is an extractive

practices industry?
132. what factors need to be considered when A. cattle breeding

establishing a business? B. Forest cultivation
A. population on the community C. Hunting
B. number of people working D. Floor cultivation

138. Contracts are invalid when 145. One disadvantage of a sole trader busi-
A. too vague ness is that
B. parties did not intend to contract A. capital is limited to the owner’s sav-
ings and bank loans
C. parties lack legal capacity
B. decisions take too long to make
D. contract is prohibited by legislation
C. owners may disagree
139. CAPITAL MARKET IS A MARKET OF
D. none of above
TERM FUNDS.
NARAYAN CHANGDER
A. SHORT 146. Which one of the answers below is true?
B. MEDIUM A. Specialisation involves on investing in
C. LONG one business only
D. none of above B. Specialisation involves on focusing
one particular job only
140. Controlling guides the organization to
C. Specialisation involves on focusing
keep everything on right track.
one particular job and business only
A. True
B. False
147. Job tasks, responsibilities and job skills
141. Debentures are loans. are all features of a job description. Is this
A. Secured statement true or false?
B. Unsecured A. True
142. 1 International business includes move- B. False
ment of
148. A manager asked his coworker, “How
A. Goods and services are the sales coming?” Is this internal or
B. Capital and personnel external communication?
C. Technology and intellectual property A. Internal communication
D. All the Above B. External communication
143. Tests organized for industrial/technical 149. External Borrowing, NRIs, Foreign Direct
workers. Investment are not foreign sources of fi-
A. Performance tests nance
B. Interview A. Agree
C. Promotion B. Disagree
D. Selection
150. Which career requires less education than
144. A. The end user of a product is an Auditor?
A. retailer A. Accountant
B. consumer B. Bookkeeper
C. manufacturer C. Credit Analyst
D. wholesaler D. Financial Manager

151. For debentures the issuing company B. Primary Sector Toy making sector
maintains a record of the debenturehold- Quinary sector Quaternary sector Sec-
ers. ondary sector

A. Convertible C. Coffee Sector
B. Registered/Bearer
D. Primary Sector Tertiary sector Quinary
C. Redeemable sector Quaternary sector Secondary sec-
D. Secured tor
152. Adding value can be done with the help 157. Which department is responsible for mak-
of: ing the product?
A. Excellent Service quality
B. Product features
C. Convenience
D. All of them
153. The amount of money given to a petty
cashier is called
A. cheque. A. Operations
B. cash.
B. Finance
C. cash float.
C. Marketing
D. petty expenses.
E. against expenses. D. Human Resources
154. True or False? An entrepreneur is some- 158. What is Primary Research?

body who combines the factors of produc-
tion into a product or service that can be A. Primary Research involves gathering
sold. new data that has not been collected be-
fore. For example, surveys using ques-
A. True
tionnaires or interviews with groups of
B. False people in a focus group.
155. Which advantage of cooperative form of B. Primary Research involves gathering
organisation is because of ‘one man, one existing data that has already been pro-
vote’ concept duced. For example, researching newspa-
A. Voluntary organisation pers
B. Limited liability C. Primary Research involves gathering
C. Democratic control existing data that has already been pro-
duced. For example, researching the in-
D. Stable life ternet
156. Name the 5 economic sectors D. Primary Research involves gathering
A. Primary Sector Secondary sector Ter- existing data that has already been pro-
tiary sector Quaternary sector Quinary duced. For example, researching com-
sector pany reports.

159. the is a legal documents between the 164. Changes should happen in one go because
employee and the employer it is harder to implement them in stages.
A. letter of appointment A. True
B. letter of acceptance B. False
C. employment contract 165. The word limited should appear after the
D. appoint contract name of
A. Partnership
NARAYAN CHANGDER
160. The Government of India had introduced
four major reforms in the public sector in B. Registered company
its new industrial policy in C. Statutory company
A. 1993 D. None of these
B. 1992 166. Recruitment means
C. 1990 A. Total number of inquiries made
D. 1991 B. Total number of selections made
161. Organising is a process by which the man- C. Total number of persons short listed
ager D. Total number of applications received
A. Establishes order out of chaos
167. True/False:Job analysis is primarily used
B. Remove conflict among people over for employee performance evaluation.
work on responsibility sharing
A. True
C. Creates an environment suitable for
B. False
teamwork
D. All of the above 168. Which service from the below mentioned
provides protection from risk?
162. Define Socio-economic Issues (UND) A. Banking
A. All issues affecting the economy B. Transportation
B. refers to the issues that the country is C. Insurance
facing
D. Postal & telegram
C. Issue that the people are facing and
has affect to the economy 169. What are the two division of the key-
board
D. issues are concerns regarding the fac-
tors that can impact an individual or fam- A. Left hand side and Right hand side
ily’s social standing and economic status B. Home row keys and bottom row keys
163. Which of the following is a not a partici- 170. is the simplest business form under which
pant in the money market one can operate a business.
A. Large corporate house A. single proprietorship
B. RBI B. partnership
C. NBFCs C. corporation
D. retail investors D. none of above

171. WHICH IS APEX BANK OF INDIA 177. Choose the incorrect statement:
A. SBI A. All coins (50p, Rs1, Rs5) are token

B. RBI coins
C. CBI B. All currency notes issued by RBI are
promissory notes
D. FDI
C. Credit money the value of of monetary
172. The secondary stage of production is purposes is less than its value for non
A. manufacture goods made from raw monetary purposes
materials provided by the primary D. Demand deposits are claims of credi-
B. Relative decline in the importance of tors against banks
country’s secondary
178. Which of the following describes a local
C. extract and exploit the natural re- business?
sources from the earth
D. none of above
173. What is a producer?
A. Producer
B. produces things
C. An individual or business involved in A. A business that has operations in two
the production of goods and services. countries
D. none of above B. A business that has 20 locations in a
174. Which of the following business types is particular country
owned by ONE person? C. A business that operates in its own
A. Sole Proprietorship community
B. Partnership D. A business that has locations on three

continents
C. Corporation
D. LLC 179. A bakery produces organic bread that is
sold in health food stores. Which is the
175. Which of the following offices is not most appropriate channel choice for this
found in a manufacturing organization? product?
A. Accounts A. Exclusive
B. Administrative B. Extensive
C. Consultancy C. Intensive
D. Personnel D. Selective
E. Sales
180. What is the name of a company that does
176. Trade is the process of buying and selling business and has facilities in many coun-
of goods and services tries?
A. True A. World Business
B. False B. Multinational Corporation

C. World Power 186. The buying and selling of goods and ser-
vices between two or more countries is
called trade
181. Contracts can be oral and in writing A. entrepot
A. True B. export
B. False C. import
D. foreign
NARAYAN CHANGDER
182. The following is an example of which re-
sistor to change:this is one of the most 187. Which one of the following is not a pri-
common reasons for resistance to change. mary method
An employee who is required to learn a A. Internet
new skill may be concerned with failure
B. Focus Group
and be resistance to undertake the change.
C. Questionnaire
A. unknown
D. Interview
B. fear
188. The “Boston Matrix” is made up of four
C. trust
stages. Which stage has High market
D. timing share-Low growth
A. Dog
183. This principle emphasise kindliness and
justice in the behaviour of managers to- B. Cash Cow
wards workers: C. Star
A. Equity D. Problem Child
B. Order 189. A global business has adopted a strategy
C. Espirit de Corps which aims to lower the average cost of
its product by increasing output. What is
D. Initiative this strategy called?
184. Co-ordination is: A. Outsourcing
A. Function of management B. Global Pricing

C. Global Sourcing
B. The essence of management
D. Economies of Scale
C. An Objective of management
D. All of these 190. Which one of the factors of production is
this?
185. Which does PLC at the end of a company’s
name stand for?
A. Private limited company
B. Public limited company
C. Public limited corporation
D. Privately legislated company

A. capital 195. The type of business ownership in which

B. entrepreneur all business decisions are the sole respon-
sibility of the owner.

C. land
A. Sole proprietorship
D. labor
B. Partnership
191. Which 2 types of partners give an impres- C. Corporation
sion that these are partners of the firm but
in reality they are not? D. Franchise
A. nominal and sleeping partner 196. What is the heart of marketing process
B. active and partner by estoppel A. Advertisement
C. partners by estoppel and partners by B. Accumulation
holding out C. Packing
D. nominal and partners by holding out D. Product
192. Choose the correct option 197. A need is not necessary to your survival
A. False
B. True
198. External factors such as technology and

political factors are within the control of
A. A-1, 4 B-5, 6 C-2, 3 management.
B. A-3, 5 B-2, 6 C-1, 4 A. True
C. A-2, 3 B-1, 5 C-4, 6 B. False
D. A-4, 6 B-3, 5 C-1, 2 199. Spanline Pty Ltd is a well-known home
E. A-5, 6 B-1, 4 C-2, 3 extension company. From its name we
know it is
193. Income is received weekly or monthly A. A sole trader
A. Irregular Income B. A public company
B. Regular Income C. An SME
C. Regulated Income D. A private company
D. Unregulated Income
200. Liberalisation signifies:
194. Which needs were considered higher- A. INTEGRATION AMONG VARIOUS
order needs? ECONOMIES OF WORLD
A. Physiological and safety B. REDUCED GOVERNMENT RESTRIC-
B. Social, esteem, and self-actualization TIONS & CONTROL
C. Safety, physiological, esteem and so- C. POLICY OF PLANNED DISINVEST-
cial MENT
D. Esteem, and self-actualization D. NONE OF THE ABOVE

201. What department is in charge of buying 204. Government owned businesses

all materials and equipment in the organi- A. Parastatals
sation?
B. SOEs
A. Administrative Department
C. Public companies
B. Purchasing Department D. Partnerships
C. Accounting Department
205. Which principle of management leads to
D. Personnel Department specialisation?
NARAYAN CHANGDER
202. Choose three correct statements A. Division of work
A. Inflation means a price increase of B. Unity of command
goods and services over a period of time C. Unity of direction
B. Gross Domestic Product is the total D. Scalar chain
value of all goods and services produced
206. Financing is concerned with
by a country in a year, including second-
handed goods A. Capital
C. Gross Domestic Product is the total B. Committed workforce
value of all goods and services produced C. legal formalities
by a country in a year, excluding second- D. Nature of business
handed goods
207. refers to buying and collecting re-
D. The business cycle is made of various
quired goods for resale.
stages-introduction, growth, maturity and
decline A. Buying and assembling
E. If the government is slow in finding B. Packaging
ways to bounce back up in their economy, C. Standardization and Grading
the worse will recession be which will re- D. All of these
sult in slump.
208. Choose the correct source document:This
203. is the process of guiding the efforts document is issued by the seller to prove
of employees to accomplish the desired that payment of cash or cheque has been
goals. made by the customer.
A. Supervision A. Receipt
B. Directing B. Invoice
C. Controlling C. Bank statement
D. Motivating D. none of above
Explanation:Supervision being an element 209. At any level of output below the
of directing, every manager in the orga- breakeven point, a business will:
nization supervises his/her subordinates.
It means overseeing what is being done
by the subordinates and giving instruc-
tions to ensure optimum utilization of re-
sources and achievements of work tar-
gets. A. Make a profit

B. Make a loss 214. Which is a column for entering page num-

C. Increase selling price bers?

D. Incur fixed costs A. Particulars
210. Classification of business activities into B. Folio

industry and commerce is- C. Discount
A. On the basis of size D. amount
B. On the basis of ownership
215. What do you call a written document
C. On the basis of functions
that outlines a business’s objectives and
D. On the basis of geographical location the strategy and tactics that it will use
to achieve those objectives over anywhere
211. The Environment scanning helps to iden-
from a three to five year period of time.
tify
A. Opportunities A. A business plan
B. Threats B. A medium term plan
C. Both a and b C. A strategic plan
D. None of the above D. An SBA certified business plan
212. The production manager of an automo- 216. When Kraft acquired a controlling inter-
bile company asked the foreman to achieve est of Cadbury it was classed as a:
a target production of 200 scooters per
day. But he did not give him the author- A. Merger
ity of requisitiontools and materials from B. Takeover
the stores department. Can the production
C. Opening new stores
manger blame the foreman if he is not able
to achieve the desired target? Which prin- D. Franchise
ciple of management is being vioalted in
the above case 217. Which of the following statement is NOT
true about a minor partner?
A. Authority and repsonsibility
B. Centralization and Decentralization A. He cannot be a partner in a firm.
C. Discipline B. He shares only profits.

D. Division of work C. He can inspect books of accounts.
213. The secondary stage of production is D. His liability is limited to the capital con-
tributed by him.
A. manufacture goods made from raw
materials provided by the primary sector 218. Which function of management involves
B. extract and exploit the natural re- analyzing information, set goals, make de-
sources from the earth cisions.
C. provide services to consumers and A. organizing
other sectors of industry
B. leading
D. Relative decline in the importance of
C. planning
country’s secondary (manufacturing) sec-
tor D. controlling

219. Profit is the reward to the own- 224. Who is known as the father of Scientific
ers/shareholders of a business for: Management.
A. working hard A. Peter F. Drucker
B. lending money to the business B. Henry Fayol
C. being an entrepreneur C. Fredrick Winslow Taylor
D. risking their investment in the busi- D. None of the above
ness
NARAYAN CHANGDER
225. flooding and droughts
220. helps a business’s employees to gain A. environmental risks
new skills or develop existing skills.
B. reputational risks
A. Training
226. There is high degree of Nepotism in
B. Teaching
A. Government Company
C. Manufacturing
B. Statutory Corporation
D. Research
C. Departmental Undertakings
221. The buying and selling of goods and ser- D. All of the above
vices between two or more people within
a particular country is called trade 227. The three elements of sustainability are
A. Entrepot ,
B. Export A. money, currency and cash
C. Home B. people, planet and profit
D. none of above C. debit cards, credit cards and cash

D. none of above
222. Besides he will have to prepare sales
plans regularly on a weekly monthly quar- 228. The act of manipulating computer keys to
terly and half yearly basis Identify the fea- produce information is called
tures of planning highlighted here A. Keyboarding
A. Continuous B. Programming
B. Futuristic C. Typewriting
C. Both(i) and (ii) D. none of above
D. Mental exercise
229. The records that are kept in the office for
223. Which function of management involves keeping information that concerns mails is
creating goals, objectives, and ways to called office
achieve them? A. chart
A. Organizing B. correspondence
B. Planning C. diagram
C. Controlling D. document
D. Leading E. procedure

230. What is the definition of Business? 235. Which is not the Features of Principles of
Management?
A. A beautiful place.

A. General Guidelines
B. A non-government organisation.
B. Contingent
C. An organisation to teach people.
C. Flexible
D. An organisation dedicated to produce
D. Goal Oriented Process
goods and services
236. Paper currency issued by the fed
231. Which of the following does NOT belong
to the “hygiene” factors of Herzberg’s A. Washington Notes
theory? B. State Notes
A. recognition C. Federal Reserve Notes
B. salary D. Specie
C. work condition 237. Staffing is a one-time process as people

have to be appointed only once.
D. relationship and supervisors
A. True
232. “She also decided to follow step by step B. False
process which is required for the market-
ing of her products.” Identify the type of 238. The quantity, unit price and description of
plan discussed. goods sold on credit is conveyed on a/an
A. Budget A. order
B. Rule B. cheque
C. debit note
C. Objective
D. invoice
D. Procedure
239. A cash-flow forecast shows the:
233. Exists if the insured losses financially if
A. timing of cash inflows and outflows
the insured object is destroyed or ceases
over a period of time
to exist.
B. amount of cash a business earns from
A. Indemnification sales
B. Insurable interest C. amount of profit a business earns over
C. Good faith a period of time
D. Compulsory insurance D. amount of cash a business has in its
bank account.
234. Which level of Management takes all the
240. Which of the following expenses cannot
decisions in a centralized organization?
be settled with petty cash/?
A. Top Level Management A. petrol
B. Middle-level Management B. Recharge card
C. Low-Level Management C. taxi to do
D. None of the above D. purchase of school bus

241. The cement factory manufactures on the A. discount.

large scale using a continuous process of B. deduction.
production. What method of production is
the factory adopting? C. allowance
A. Job production D. debit
B. On-time production E. all of the above.
C. Batch production 246. A document which contains the details of
NARAYAN CHANGDER
D. Flow production the transaction and the amount to be re-
ceived is known as:
242. Taylor’s views on worker motivation sug- A. Quotation
gests that:
B. Invoice
A. workers will work hard when they have
clean conditions C. Dispatch note
B. workers will work hard when they en- D. Letter of Advice
joy work socially
247. What is the primary reason for Abigail,
C. workers will work harder when they Mason, and Zoe to pursue the study of
are paid more business administration?
D. workers work harder when they are A. To gain insight into the principles of ef-
given extra responsibility fective management
243. Finance is B. To understand the history of ancient
civilizations
A. a stock or supply of money, materials,
staff, and other assets C. To explore the field of astronomy
B. pecuniary matters, fiscal matters, eco- D. To learn about different types of rocks
nomics, money management, commerce, and minerals
business, investment, banking, account- Explanation:Abigail, Mason, and Zoe
ing. should study business administration to
understand the principles of effective
C. Buying, selling and dealing in the trade management.
of goods or services
D. none of above 248. refers to the duty of a business to
contribute to the well-being of a commu-
244. Which management approach requires nity
flexibility & the ability to adapt manage- A. Conservation
ment strategies to suit changing circum-
stances B. Social Responsibility
A. Autocratic C. Business Ethics
B. Contingency D. Worker Protection
C. Behaviouranl 249. Neena. a student of management, dur-
D. Classical ing a visit to an automobile factory ob-
served that for designing a car, the assem-
245. A percentage reduction in the price of ble line production would entail deciding
goods is known as a/an. the sequence of operation, place for men,

machines and raw materials etc. Name the 253. Which of following does not have Sepa-
technique of scientific management that is rate Legal Entity?
being be adhered to by the company.

A. Company
A. Method Study
B. Cooperative Society
B. Differential Piece wage system.
C. Standardization and simplification of C. Limited Liability Partnership
work D. Joint Hindu Family Business
D. Functional foremanship
254. Some costs, like agent’s fees, are di-
250. Responsibility centres may classified into rectly related to revenues achieved. True
types or false?
A. 2 A. False
B. 3
B. True
C. 4
D. 5 255. When the securities are bought with the
sole object of selling them in future at
251. Creating public awareness about the or- higher prices or these are sold now with
ganization’s product is the responsibility the intention of buying at a lower price in
of future, are called transactions
A. Marketing A. Money
B. Personnel
B. Speculation
C. Production
C. Commercial
D. Purchasing
E. Transport D. Not sure
252. Which factor of production would you 256. What is the most likely source of finance
consider a lawn mower? for buying property?
A. Mortgage
B. Factoring
C. A bank loan
D. none of above
257. A place that allows buyers and sellers to

exchange information is called
A. A bookshop
A. Land
B. Labor B. A market
C. Capital C. An office
D. Entrepreneur D. A store

258. What is happening at point F of the Prod- B. Includes letters and notices/posters,
uct Life Cycle? but increasingly involve the use of infor-
mation
C. Sender speaks to the receiver
D. Sender reads the letter written by the
sender to the receiver
263. According to which scientific principle
NARAYAN CHANGDER
“management should take workers into
confidence before taking important deci-
sions’?
A. Growth A. SCIENCE NOT RULE OF THUMB
B. Maturity B. COOPERATION NOT INDIVIDUALISM
C. Extension Strategy C. STABILITY OF TENURE
D. Introduction D. SCALAR CHAIN
264. is when a business takes over or
259. What is Grammar?
merges with another business
A. It is an important part of a speech
A. Internal Growth
B. It is constructed using two verbs B. External Growth
C. It is the whole system and structure of
265. Which term is concerned with the acqui-
Language
sition and conservation of capital funds in
D. It expresses an action or a state of be- meeting the financial needs of a business
ing. enterprise
A. Equity share
260. STATE BANK OF INDIA IS THE EXAMPLE
OF: B. Debenture
A. MNCs C. Preference Share
B. GOVT. CO. D. Retained earnnings
C. DEPARTMENTAL UNDERTAKING 266. A cargo ship was insured against perils

of sea. While the consignment was being
D. PUBLIC CORPORATION loaded few rats also creeped along. Dur-
261. If an economy is to control recession like ing the Voyage, the rats made holes in the
most of the Euro-zone nations, which of ship. Consequently, the sea water entered
the following is appropriate into the ship and the cargo was damaged.
Will he get his claims? If not, why?
A. Reducing repo rate
A. Yes, he will get his claim.
B. Reducing CRR B. No he will not get his claim due to prox-
C. Both (a) and (b) imate cause.
D. None (a) and (b) C. No he will not get his claim due to mit-
igation cause.
262. Define written communication D. No he will not get his claim due to sub-
A. Just letters, just letters. rogation cause.

267. In which year, did consumer protection 273. Which term is used when a job is divided
Act come into existence? between two or more people?
A. 1986 A. Job share

B. 1999 B. Full time
C. 1991 C. Part time
D. 1976 D. Zero hour
268. Entrepreneurs look for business ideas and 274. Providing liquidity is an important func-
new and better ways to solve problems. tion of stock exchange.
A. True A. True
B. False B. False
269. Which of the following statements about 275. All newly promoted managers at a fast
personal sources of finance is false? food franchise are introduced to a senior
manager that can help with any questions
A. Often cheaper in the long-term and issues that arise. What is this process
B. Less ‘red tape’ or delay in getting the called?
cash A. Controlling
C. Less personal financial risk for the en- B. Forecasting
trepreneur
C. Franchising
D. May be harder to raise large amounts
D. Mentoring
270. Which limited companies required to dis-
276. All the workers must be treated as same
close financial information?
and at par with others without any partial-
A. Private Limited Companies ity.
B. Public Limited Companies A. Order
C. Private and Public Limited Companies B. Discipline
D. none of above C. Fair remuneration
271. What is known as the primary function D. Equity

of management? 277. where theinvestment in plant and ma-
A. Controlling chinery doesnot exceed twenty-five lakh
rupees in manufacturing sector is cate-
B. Organising
gorised as
C. Planning
A. micro enterprises
D. Staffing
B. medium enterprises
272. Examples of franchises include: C. small enterprises
A. Subway D. none of above
B. Coles 278. is the ratio of deposits which bank
C. Bunnings keep with the central bank
D. Dominos A. CRR

B. SLR 283. In order to boost and double India’s ex-

C. Bank rate port of goods and services to over USD
1, 000 billion by 2025, it is important to
D. Reverse repo rate lower effective corporate tax rate, bring
279. Controlling supplies of materials to com- down cost of capital and simplify regula-
petitors is an important advantage of? tory and tax framework. Identify the re-
lated dimension of business environment.
A. Social dimension and Legal dimension
NARAYAN CHANGDER
B. technological dimension and Political
dimension
C. Political dimension and Social dimen-
A. Horizontal integration
sion
B. forward Vertical integration
D. Economic dimension and Legal dimen-
C. Conglomerate integration sion
D. backward Vertical integration
284. Which of the following is not an advan-
280. This image represents which economic tage of exporting?
sector?
A. Easier way to enter into international
market
B. Comparatively lower risks
C. Limited presence of markets in foreign
markets
D. Less investment requirements
A. Primary Sector
285. Various input resources are required by
B. Tertiary Sector
management to complete a task effec-
C. Secondary Sector tively and efficiently
D. Quaternary Sector A. Finished goods
281. Foreman and supervisors comprise B. Raw Material
A. Top level management
C. knowledge
B. Middle level management
D. none of these
C. operational level management
D. None of these 286. An individual who undertakes the risk
associated with creating, organizing, and
282. Which of the following is the best option owning a business.
to use for capitalizing an entire word?
A. Entrepreneurship
A. Right Shift Key
B. Cap Locks Key B. Entrepreneur
C. Left Shift Key C. Venture

D. All Caps Checkbox D. none of above

287. Your is made up of everything you B. to check the standard of work of all
own. workers

C. to help select the workers that to be
employed by the firm
D. to explain the firm’s procedures and
methods of working
A. House 293. which is a MAIN function of advertising
B. Estate A. Collecting adequate resources
C. Pension B. Promising customers free discounts
D. Savings C. highlight the unique features of the
product
288. Technological conditions are not a compo- D. Allowing consumers to critique the
nent of specific forces of business environ- product
ment
A. True 294. The type of warehouses that are Owned,
managed and controlled by co-operative
B. False societies.
289. trading takes place in NSEI A. Cooperative warehouse
A. Ringless B. Government warehouse
B. Cashless C. Bonded warehouse
C. Moneyless D. Public warehouse
D. Harmless 295. Fixed Expenditure is

A. Spending on non-essential items
290. UNDERSTANDING:Which one do you
think had more change management B. The same no matter how much we use
stages? C. Fluctuates with usage
A. John Kotter D. Spending on essential items
B. Kurt Lewin 296. advertising is one that serves to in-
form customers that the product is still
291. Bringing in goods or services from an-
available
other is country
A. comparative
A. exports
B. informative
B. imports
C. reminder
C. donates
D. persuasive
D. none of above
297. The reward for capital is
292. Which of the following is one reason for
A. rent
a business using induction training for new
workers? B. interest
A. to see who is staying and who is leav- C. profit
ing the business D. wages/salaries

298. The main focus of the societal concept 303. Capital employed is the total value of out-
A. customer satisfaction put used in the business.
B. product market A. True

B. False
C. social welfare
D. modern marketing 304. Owned and operated by one person.
A. Partnership
299. Who is top of the schools organisational
NARAYAN CHANGDER
structure? B. Private Company
A. Mrs Kingswood C. Sole Trader
B. of Ferrers D. Public Company
C. The council 305. It found two factors one which affects
D. Mr Jackson the firm directly and the other which af-
fects all the firms in the business Identify
300. Which of the following describes the the features of the business environment
money going into a business? been highlighted in the above case.
A. Input A. Uncertainty
B. Revenue B. Specific and general forces
C. Output C. Dynamic
D. none of above D. None of these
301. CRT:Can you design your own stress man- 306. The room where typewriters are kept
agement model? and used is called
A. yes A. typing area
B. maybe B. typing house
C. No C. typing pool
D. none of above D. typing studio
302. Identify the building? 307. A market economic system is

A. All the economic activities owned and
controlled by government
B. Where resources are allocated based
on demand and supply
C. Both individuals and government in-
volved
D. Economic activities owned and con-
A. Stock Exchange trolled by both private businesses and
B. SEBI government
C. RBI 308. Management is a and function

D. sdal A. Successful, typical

B. Interconnected, interdependent A. Ratio of premiums received

C. profit and growth B. Ratio of duration of insurance

D. efficient, efficiency C. Ratio of amount insured
309. The incoming and outgoing mails in an or- D. Equal ratio
ganization are called office
A. correspondence 315. How would you apply Herzberg’s Theory
in a dissatisfactory work environment.
B. document
A. Ignore dissatisfaction, then help em-
C. equipment ployees find satisfaction
D. planning
B. Eliminate dissatisfaction, then con-
310. is not a column in the ledger. tinue on
A. Date C. Help employees find satisfaction, then
B. Folio eliminate dissatisfaction
C. Cash D. Eliminate dissatisfaction, then help

employees find satisfaction
D. Particular
311. What the Finance Department not do? 316. What happens to fixed costs if there is a
decrease in contribution per unit?
A. Forecasting cash flow.
A. Fixed costs increase
B. Producing accounting information for
managers. B. Fixed costs decrease
C. Hold Annual General Meetings. C. The margin of safety falls
D. Take important decisions of finance. D. No change, fixed costs are not affected
312. Shareholders are owners of
317. You maintain the diaries of three execu-
A. Partnership tives in your organization. When some-
B. Sole proprietorship one telephones to make an appointment
the first fact that you try to ascertain is
C. Limited liability companies
A. who they want to see
D. Public enterprise
B. What day they want to come
313. Negative effect on individuals, society
and business is known as C. what time they want to come
A. Social responsibility D. why they want to make an appointment
B. Social abuse
318. If an Indian company imports rubber from
C. Employment Thailand and exports it to Japan
D. Socioeconomic issues A. Import trade
314. When a property is insured by more than B. Export trade
one insurance (i.e in case of multiple insur-
C. Entrepot trade
ance), the insurers are to share losses in
what proportion? D. none of above

319. An opportunity is set of circumstances 324. If I buy 4 chocolate bars for a £1 and I
that a person can perceive as sell all my chocolates for 50p how much
profit have I made?
A. a way to make money
A. 50p
B. a way to gett rich quick
B. £1
C. an avenue to success
C. £2
D. none of above
D. £1.50
NARAYAN CHANGDER
320. A business plan helps the entrepreneur to
ensure that all risks are identified, calcu- 325. Which of the following is a consequence
lated and proactively managed. of poor quality?
A. True A. Low capacity
B. False B. Fall in market size

C. Loss of market share
321. Which sector owned or controlled by the
government? D. Reduced unit cost
A. public sector 326. Choose the correct option

B. private sector
C. Franchise
D. partnership
322. What is the length of the critical path for A. a

this project? days
B. b
C. c
D. d
327. is not a method of raising short-term

finance
A. 9 days A. Discounting of Bills
B. 14 days B. Trade Credit
C. 18 days C. Bank Credit
D. 27 days D. Inter Corporate Deposits
E. Issue of Shares
323. After , the government laid down in
its Five Year Plans, 328. Trading community in Northern region
A. 1951 A. Bhat
B. 1956 B. Weapons
C. 1952 C. Chettiar
D. 1954 D. Mahajan

329. Formal Sector + Informal Sector=? decision-making process that concern them
A. A good Government directly.

A. True
B. The Private Sector
B. False
C. Legal person
D. Business 335. Your pants have a hole in them and the
zipper is broken so you buy a new pair.
330. Henry Fayol was a A. need
A. Scientist B. want
B. Accountant
336. What helps to create brand identity?
C. Mining engineer A. Having multiple products
D. Farmer B. An increase in profits
331. what is The return on capital employed? C. Creating a logo for the com-
pany/product
A. The return on capital employed is a fi-
nancial ratio that measures a company’s D. none of above
profitability and the efficiency with which
337. A customer service problem happens
its capital is being used.
when
B. The return on capital employed is a A. A customer asks for the manager
measure of a company’s employee produc-
tivity B. serving the customers becomes un-
profitable
C. The return on capital employed is a
measure of a company’s revenue C. customer complaint is ignored
D. customer service does not meet expec-
D. The return on capital employed is a
tations
measure of a company’s total debt
338. Integration with a business in a different
332. is money supplied by investors,
industry.
banks, or owners of a business.
A. horizontal integration
A. Equity
B. forward vertical integration
B. Capital
C. backward vertical integration
C. Income statement
D. conglomerate integration
D. Property
339. Internal Trade
333. That’s it. Mission A. buying and selling of goods and ser-
A. accomplished vices within the geographical limits of a
B. faced country.
B. The payment are made and received in
C. struggled
the home country only.
D. competed
C. There are no or very few formalities to
334. True or False:Decentralization will not be completed by the traders.
enable the citizen to participate in the D. All the the above.

340. Money which is accepted as a medium 345. What is the primary purpose of collective
of exchange because of the trust between bargaining?
the payer and the payee is called A. To improve employee skills
A. Full bodied money B. To establish a maximum legal wage
B. credit money C. To negotiate terms and conditions of
C. Fiat money employment
D. To plan and organize
D. fiduciary money
NARAYAN CHANGDER
346. ABC Ltd. is planting trees on the roadside.
341. Providing opportunities for personal Which objective is it trying to achieve?
growth and development is related to
which kind of business objective. A. Organisational
A. Social Objective B. Social

C. Personal
B. Human Objective
D. None of these
C. Economic Objective
D. Business Objective 347. Corporate government is mostly con-
cerned with:
342. provides projected future financial ac- A. The well-being of the directors of a
counting statements for several years or company
more into future B. The different laws affecting the com-
A. Financial Information pany
B. Market C. The trading of shares
C. Product and Services D. The company’s accountability to share-
holders, the community and the environ-
D. Business Strategy ment
343. “I’d rather things remained as they are” 348. The clerical staff performs varieties of
is typical reaction in the phase functions except
A. Denial A. Directing visitors to the executive’s of-
fice
B. Resistance
B. Filling documents
C. Exploring
C. Laundering for the boss
D. Commitment
D. Running official errands
344. Credit transaction means that payment- E. Sorting paper works.
for what is bought or sold is made at a
349. Which of the following are “Principles of
Insurance”. Select as many as you think
A. Immediate date are correct.
B. Instant date A. Indemnity
C. Later date B. Intimidation
D. Dynamic date C. Subrogation

D. Alliteration 354. The quality of being truthful and trust-

E. Insurable Interest worthy is

A. integrity
350. The mandatory detail that an investor
has to provide to the broker at the time B. competency
of opening a demat account is. C. transparency
A. Date of birth and address D. honesty tagsHonesty in Business
B. PAN number 355. Which of the following form part of the
C. Residential status (Indian/NRI) primary stage of production?
D. Bank account details A. A Mining, oil drilling and oil refining
351. What is an entrepreneur? B. B Farming, fishing and woodcutting

C. C Wood processing, carpentry and ce-
ment production
D. D Distribution, insurance and storage
356. True or False:Accountability is given to

you in the same way that responsibilities
are.
A. True
A. A person who is in charge of a specific B. False
location.
B. A person who works for someone else 357. Doctor Sharma wrote a letter to his Engi-
in order to learn skills. neer friend. His friend is unable to get the
meaning of some words which is written
C. A person who organizes and operates in medical terminology. Name the type of
a business or businesses. communication barrier.
D. None of these A. Personal Barrier
352. Another name for producer is B. Semantic barrier
A. users C. Psychological Barrier
B. wholesaler D. None of the above
C. manufacturer 358. True/False:The Environment (Protection)
D. client Act, 1986, allows for unlimited emission
of pollutants if it’s economically beneficial.
353. How and where a product will be dis-
tributed describes this P of marketing is A. True
classified as B. False
A. Price 359. Which of the following best describes the
B. Place principle ‘ Division of work’?
C. Promotion A. Work should be divided into small task.
D. Product B. Labour should be divided

C. Esources should be divided among 365. Which one of the following statements is
jobs. not correct?
D. It leads to speacialisation A. Management is a goal-oriented pro-
cess
360. Career opportunities in Business studies
involve the following EXCEPT B. Management is a continuous process
A. cashier C. Management is a dynamic process
B. marketer D. Management is a rigid process
NARAYAN CHANGDER
C. administrator
D. hawker. 366. Which of the following pairs are the ma-
jor duties of a receptionist?
361. is an example of a non-current liabil-
A. Gossiping and receiving callers
ity.
B. Handling the telephone and posting let-
A. Equipment
ters
B. Mortgage bond
C. Receiving callers and handling the tele-
C. Creditor phone
D. Short term loan
D. Smiling and conversing with visitors
362. Type of products which cannot be sold
without technical knowledge- 367. Which among the following is the exten-
sion of Harmony, not Discord?
A. Durable
B. Industrial A. Science not rule of thumb
C. Convenience B. Harmony, not discord

D. none of above C. Cooperation, not Individualism
363. The Ledger Folio Column on the Cashbook D. None of these

is used for
368. How many economic sectors are there?
A. Remembrance
B. Reference A. 3
C. Restoration B. 4
D. Returns C. 5
364. The following are functions of purchasing D. none of above

department except
369. Housing finance companies, investment
A. Ensuring the correct quantities of companies, vehicle finance companies are
goods supplied examples of
B. Keeping records of goods
A. Commercial Banks
C. Making sure the products are of good
quality B. Primary market
D. Paying workers salaries promptly C. Money market
E. Storing goods until they are needed D. NBFC’s

370. In order to boost and double India’s ex- B. Partnership

port of goods and services to over USD C. Corporation
1, 000 billion by 2025, it is important to

lower effective corporate tax rate, bring D. none of above
down cost of capital and simplify regula- 374. Economic Activities =
tory and tax framework. Identify the re-
lated dimension of business environment. A. Business + Profession
A. Social dimension and Legal dimension B. Business + Employment

C. Business + Employment
B. Technological dimension and Political
dimension D. Business + Profession + Employ-
ment
C. Political dimension and Social dimen-
sion 375. Which of the following would not cause
D. Economic dimension and Legal dimen- as shift in demand?
sion A. Decrease in income
371. Choose the correct option B. Lower supply
C. Change in tastes
D. Increase in price
376. Ledger is classified into parts

A. Five
B. Four
C. Three
D. Two
377. Which of the following best describes the

A. Sharpener term decentralisation?
B. Paper Trimmer A. The business is organised into differ-
C. Paper Shredder ent functional areas
D. Recycle Bin B. Key decisions are made by a small
number of senior staff
372. How many members have to sign a mem- C. The business is geographically
orandum of association in case of a private widespread
company?
D. Junior managers are given authority
A. 5 to make important decisions
B. 7
378. Managers not having control over many
C. 2 activities is a drawback of
D. 10 A. Matrix Structure
373. What is a business owned and operated B. Network Structure
by two or more people? C. Vertical Structure
A. Sole Proprietorship D. Horizontal Structure

379. Which of the following is not a column in D. Employing up to 20 people on a full

the ledger? time basis
A. Date
385. Which is a limitation of Maslow’s the-
B. Folio ory?
C. Cash
A. everyone has the same needs as is as-
D. particular sumed by the hierarchy
380. Tax and levies increase business costs
NARAYAN CHANGDER
B. money is a must to satisfy only physio-
A. Informal Business Advantage logical needs
B. Informal Business Disadvantage C. it is easy to identify to which level a
C. Formal Business Advantage worker is on the hierarchy
D. Formal Business Disadvantage D. self-actualisation is never perma-
nently achieved
381. What is the main aim of the private sec-
tor businesses? 386. What does a business adjust to create a
A. To reduce unemployment brand image for a product?
B. To make profits A. The marketing mix
C. To increase competition
B. Market
D. To provide public services
C. Consumers
382. Extension of the product life cycle should
D. Distribution
be considered before the end of which
stage?
387. Which of the following is an essence of
A. Growth management?
B. Maturity
A. supervision
C. Saturation
B. directing
D. Decline
C. controlling
383. In case of Registration is compulsory
D. coordination
A. Sole Proprietorship
B. Partnership 388. One of the best definition of ‘piece rate’
C. None of these of pay is:
D. Company A. workers are paid according to the du-
ration of their work
384. A business is:
A. An organisation that always makes a B. workers are paid according to the
profit quantity of their work
B. Producing only the goods and services C. workers are paid according to the qual-
society wants ity of their work
C. Producing goods and services and D. workers are paid when they do not
adding value to these make any pieces of output

389. Which two of the following is an advan- B. External communication

tage of using share capital? C. Medium of communication

A. No interest is paid D. Communication
B. The ownership is diluted
395. Variablecosts vary with production.
C. Ability to raise a large amount of fi-
(fill in the blank)
nance
D. Unlimited Liability
E. Structured repayments
390. . is the process of attracting appli-

cants for the job
A. Recruitment
B. Selection A. Do
391. Which of the following statements is/are B. May
true with reference to principles of man- C. Sometimes
agement?
D. Do not
A. The principles are guidelines to action.
B. The principles denote a cause and ef- 396. Which of the following points say man-
fect relationship agement is a Science?
C. Principles help the manager to take de- A. It is based on experimentations
cisions while performing various manage- B. It has theoretical body of knowledge
ment functions.
C. It has personalised applications
D. All of the above.
D. It has universal validity
392. The accounting equation is:
397. The people who decide to buy.
A. Assets=capital + liabilities
A. Producers
B. Liabilities + assets= capital
B. Consumers
C. Capital + assets = liabilities
C. Economist
D. Capital = assets + liabilities
D. Entrepreneurs
393. name the process of grouping the activi-
ties of similar nature 398. The industries which provide support ser-
vices to other industries are known as.
A. setting objectives
A. Secondary industries
B. assigning duties
B. Tertiary industries
C. departmentalisation
D. delegation 399. Production manager tries to produce
goods with minimum costs. Name the con-
394. Sending messages between people work- cept which is being focused by manage-
ing for the same organisation is called ment? Ans. Efficiency
A. Internal communication A. Efficency

B. effectiveness 404. How are taxes handled in a partnership

C. cooperation form of business ownership?
A. The business passes only its profits to
D. coordination
the owners, and they claim the profits on
400. In which economic activity transfer of intheir personal tax return.
terest is possible? B. The business passes its profits and
A. Profession losses to the owners, and they claim the
profits and losses on their personal tax re-
NARAYAN CHANGDER
B. Business turn. Previous Page
C. Employment C. The business passes its profits and
D. All of the above losses to the owners, and they claim the
profits and losses on their sole proprietor-
401. All of the following are important fea- ship tax return.
tures of packaging for a breakfast cereal D. none of above
except:
A. contains important health and con- 405. Which of the following sales promotions
tents information enables products to be sold at a price
lower than the original price to boost up
B. protects the cereal from being crushed sales in off seasons.
whilst being transported
A. Price off offers
C. is eye-catching and helps to attract the
consumer to the product B. Fairs and exhibitions
D. can be re-used by the manufacturer C. Trading stamps

D. Coupons
402. Which of the following shows the correct
business objective of the given stakehold- 406. This refers to the taking of risks in estab-
ers? lishing a business.
A. Workers Want job security and better A. Enterprise
salary B. Barter
B. Owners Want to enhance general wel- C. Trade
fare of the society
D. none of above
C. Consumers Interested in the growth of
the company 407. What is the primary benefit of using
bonded warehousing?
D. Directors Increase tax payments to
the government A. Faster transport of goods
B. Reduced risk of theft
403. Staffing is
C. Deferment of duty payments
A. a setting goals for the organization
D. Improved inventory management
B. translation of plans into actions
C. putting right people at right jobs 408. Levels of management includes
D. filling and keeping filled the positions A. Top level management

in the organization structure B. Higher level management

C. Middle level management 414. The following are the costs of developing
D. Operational level new products except:

A. Costs of carrying out market research
409. A company decides to write off a bad
debt. This action should be recorded in: B. Costs of producing trial products
A. The balance sheet as an asset C. Costs of loss of company image if the
product is a failure.
B. The balance sheet as a liability
D. Costs of redundancy
C. The profit and loss account as an ex-
pense
415. Ana:From the scenarios of sectors of pro-
D. The cash flow statement as an outflow duction in question 4. Analyse which sec-
tor has more job opportunities in South
410. SEBI was established in Africa?
A. 2001 A. Primary Sector because it requires
B. 1987 mostly low skilled workers
C. 1988 B. Secondary sector require both low and
D. 1956 semi skilled workers
C. Tertiary sector require the profession-
411. A document that includes information als & semi skilled workers
that a potential investor may need to as-
sess the financial position and prospects of D. none of above
the company.
416. Which of the following cannot be classi-
A. Prospectus fied as an auxiliary to trade?
B. Certificate of incorporation
A. Mining
C. notice of incorporation
B. Insurance
D. memorandum of incorporation
C. Warehousing
412. Which of the following is not a type of D. Transport
business service?
A. Communication 417. Define ‘globalisation’
B. Mining A. Decrease in worldwide trade and
movement of people between countries
C. Banking
B. Increase in worldwide trade and move-
D. Insurance
ment of people between countries
413. A nation may put a limit on the amount
of foreign goods imported by placing a 418. Training in which Duplicate work model is
on these goods. prepared in a classroom is called
A. Export A. Induction training

B. Quota B. Vestibule school
C. Deficit C. Apprenticeship training
D. Trade Surplus D. Internship

419. Which of the following columns is not 424. Elements of direction are
part of a journal? A. Supervison, motivation, leadership
A. cash and communication
B. debit B. Supervison, motivation, leadership
C. folio C. Authority, responsibility and account-

ability
D. date
D. none
NARAYAN CHANGDER
420. Playing with friends, being a club pres- 425. Which two of the following are potential
ident, and doing chores are examples of risks of being an entrepreneur?Select two
what foundation skills category? answers:
A. Basic A. Ability to pursue an interest
B. Personal Qualities B. Flexible working hours
C. Writing C. Possible financial loss
D. Math D. Lack of financial security
E. Independence
421. WHAT IS THE NAME GIVEN FOR TRAD-
ING IN MULTIPLES OF 100 STOCKS OR 426. What is the most likely objective of a
LESS? newly formed business enterprise?
A. ODD LOT TRADING A. Survival

B. Maximum profit
B. EVEN LOT TRADING
C. Rapid growth
C. T+2 TRADING
D. Providing a service to the community.
D. ALL OF THESE
427. Cash inflow is
422. Which task would best be performed by A. Revenue
a worker in Accounting?
B. Delaying payments of invoices
A. developing creative ideas to sell a
product 428. Which of the following is the correct full
form of ATM?
B. monitoring employees’ salary informa-
tion A. Automatic Take Machine
B. Any Time Machine
C. recruiting new workers to fill jobs
C. Automated Teller Machine
D. answering phone calls and e-mails
D. None of these
423. are plastic cards which link to a per-
429. Which of the following offices is not
son’s bank account.
found in a manufacturing organization?
A. Debit Cards A. Administrative
B. Cash B. Accounts
C. Budget C. Consultancy
D. none of above D. Sales

430. Porsche India Pvt Ltd is a division of the C. Transaction day

German automobile manufacturer Porsche
and the

A. Volkswagen Group India 436. “However, these elements are challeng-
B. tata motors ing to understand.” Identify the features
of the business environment.
C. Hindustan motor
A. Dynamic
D. BMW India
B. Uncertain
431. Can one candidate influence the other
C. Complex
while using the Delphi technique?
A. Yes D. None of these
B. No 437. is an example of a current liability.

432. is interlinked with management of A. Cash
work and management of people. B. Debtor
A. Management C. Vehicle
B. Management of operations
D. Creditor
C. Coordination
D. Cooperation 438. CASE / ARGUMENTS FOR SOCIAL RE-
SPONSIBILITY ARE:-
433. What type of liability does a sole trader A. Justification for existence and growth
have?
B. Availability of resources with the Busi-
A. Limited
ness
B. Unlimited
C. None of these
C. Private
D. Both A and B
D. Public
439. Which of the following is not a factor af-
434. Dominos Pizza’s keep introducing new
fecting ‘Financing Decision’ of a Company:
variety of pizzas in its menu. Which char-
acteristics of management is highlighted in A. Cost
this statement? B. Risk
A. Management is group activity C. Cash flow position of a company
B. Management is intangible
D. Growth opportunities
C. Management is multidimensional
D. Management is dynamic 440. Ana:Which sector sector is responsibly
for the provision of finished goods?
435. On this day, the exchange will deliver the A. Primary sector
share or make payment to the other bro-
ker B. Secondary sector
A. Pay-in day C. Tertiary Sector
B. Pay-out day D. none of above

441. The office is a place in which 446. What is one of the reasons or functions
of insurance?
A. business affairs are carried out.
A. To bear loss
B. information is driven.
B. To reduce risks
C. functions are varied.
C. To cause loss
D. To ensure loss
442. Which of the following options is most
447. The person that commits his financial re-
NARAYAN CHANGDER
likely to be a reason why a firm may wish
sources to enjoy a product is called
to expand?
A. consumer
A. To keep control of the business
B. producer.
B. To increase the level of profits the firm
will make C. retailer.
D. trade
C. To encourage competition
D. To avoid publicity 448. Non profit organizations do what?
A. operate on donations
443. The type of retail business acts as a sup-
plier of a wide variety of products under B. provide goods and services to busi-
one roof: ness and individuals
C. Work for their own good
A. Departmental store
D. none of above
B. Chain-store
C. Mail-order house 449. The “start-up” stage is often called the
“pre-birth” stage of the business.
D. Multiple-shop
A. True
444. One of the uses of source documents is B. False
that it
450. Span of management refers to
A. helps in identifying troublesome cus-
tomers A. Number of managers
B. identifying the source of all problems B. Length of term for which a manager is
in a business appointed
C. Number of subordinates under a supe-
C. helps in analyzing business activities.
rior
D. attracting more buyers
D. Number of in members in top manage-
445. . “Planning, Organizing, Staffing, Di- ment
recting and controlling” is the sequence of 451. Which of the following is least likely to
functions in a process. Name it. be part of a business plan
A. Management A. market research
B. planing B. aims and objectives
C. organisation C. cashflow forecasts
D. staffing D. owners hobbies

452. The form of organization known for giv-

ing rise to rumors is called

A. Formal Organization
B. Centralized Organization
C. Informal Organization
A. Morning-Job; Evening-Business
D. Decentralized Organization
B. Morning-Profession; Evening-
453. Which is not related to Solvency ratio? Business
A. Debt Equity Ratio C. Morning-Employment; Evening-
Profession
B. Return on Capital Employed Ratio
D. None Of The Above
C. Proprietary Ratio
D. Interest Coverage Ratio 457. A hairdresser belongs in what industry?
A. Primary
454. What is the need for creative thinking?
B. Secondary
A. You need to think out the box
C. Tertiary
B. Various problems crop up and need to
D. Quaternary
be dealt with.This is a correct answer
E. Quinary
C. You need to be creative in the business
environment. 458. Controlling directs the activities and ef-
D. none of above forts of all towards the accomplishment of
organizational goals.
455. ‘AN Stationery Ltd.’ is manufacturing A. True
various items of stationery like pencils,
erasers, gel-pens, ball-pens, etc. The Pro- B. False
duction Manager, Ghanshyam is very par-
459. Management aims at guiding their ef-
ticular about the efficiency of production,
forts towards a common objective called
which he measures bycounting the number
of pieces produced and number of defec-
tive pieces in a batch. By doing this he is A. Profit
performing an important function of man- B. Survival
agement which is:
C. Goal
A. Directing
D. Growth
B. Controlling
460. Why is it important for an entrepreneur
C. Organising
to have problem solving skills?
D. Planning
A. They can find solutions and turn such
456. A is a doctor who runs a clinic in morning, problems into opportunities. Problem
in evening he goes to Community Centre solving relates to all aspects of business.
to treat patients. Which human activity A B. So they can identify problems quickly
is involved? and make the necessary changes.

C. They are able to see where things go B. petty cash book

wrong. C. cash book
D. They need to be able to find solutions D. book-keeping
quickly.
466. Explain one way in which a business can
461. Which of the following principles is TQM increase its market share
built around?
A. By reducing product quality
A. All firms should introduce this quality
B. By increasing product prices
NARAYAN CHANGDER
method
C. By improving marketing strategies
B. All quality errors are passed onto man-
agers for resolution D. By limiting customer service
C. All products are checked at the end of 467. Public sector usually include
the manufacturing process
A. electricity industry
D. All workers should aim to satisfy their
B. fashion business
internal or external customers
C. water supply
462. Costs that remain the same regardless of
D. health industry
how many products a business produces
A. Fixed costs 468. Which of the following is not a principle
of Henry Fayol
B. Variable costs
A. Division of work
C. Total cost
B. Harmony not discord
D. Average cost
C. Discipline
463. Management has dimensions D. Unity of command
A. 2
469. He arranges workers, machines, tools
B. 3 and materials etc. for the jobs
C. 4 A. Speed Boss
D. None of the above B. Gang boss
464. What is meant by the phrase CSR? Q.1. C. Repair Boss
What is meant by the phrase CSR? a) Cor- D. Inspector
porate Social Responsibility d) Company
Society Responsibility 470. Interest rate is a component of monetary
policy.
A. Corporate Social Responsibility
A. True
B. Company Social Responsibility
B. False
C. Corporate Society Responsibility
D. Company Society Responsibility 471. what are the causes of poverty?
A. corruption
465. A specific amount of money given to the
petty cashier to pay for minor expenses at B. world hunger
the beginning of account period is called C. Lack of access to education
A. float D. all the above

472. People’s knowledge or creative ideas

that have commercial value and are pro-
tectable under different forms of copyright

is known as?
A. Asset
B. Intellectual property
C. Intelligence
A. tesla
473. Which of the following are BOTH debt B. titan
sources of funds for a business? C. tata company
A. Bank loan, mortgage D. t-series
B. Retained profits, leasing 477. is the public promotion of something
C. Owner’s equity, mortgage such as a product, service, business, or
event, to attract or increase interest in it.
D. Retained profits, factoring
A. Marketing
474. Which of the following is not covered un- B. Advertising
der the general insurance? C. Selling
A. life insurance D. Distributing
B. fire insurance 478. Which of the following is not a quality of
C. theft insurance a receptionist?
A. confidentiality
D. marine insurance
B. fluency
475. An entrepreneur must be C. politeness
D. rudeness
479. Which is not a world heritage in Sri

lanka?
A.
B.
C.
A. disorganized D.
B. organized 480. The primary stage of production is
C. lazy A. manufacture goods made from raw
D. none of above materials provided
B. extract and exploit the natural re-
476. identify the logo sources from the earth

C. provide services to consumers and 486. Which of the following is related to Profit
other sectors of industry centre?
D. Relative decline in the importance of A. Production Department of manufactur-
country’s secondary (manufacturing) sec- ing organisation
tor B. Repair and Maintenance Department
481. An entrepreneur is C. Marketing Department
A. a. A person who is able to think of a D. Return on Investment Department
NARAYAN CHANGDER
business
487. Directing is concerned with the following
B. A person who is able to see opportuni-
elements
ties
C. A person who has confidence and A. Communication
courage to take up a business B. Leadership
D. A person who identifies and grabs the C. Motivation and supervision
opportunity to make money D. All of these
482. Which of the following is not the Func-
488. Identify the stockholder definition from
tions of Wholesaler?
the choices
A. Pricing
A. Stock holders elect a board of direc-
B. Specializes in one good tors from among there group
C. Grading B. Group of individuals elected to repre-
D. Assembling of goods sent share holders. A boards mandate is
to establish policies and make decisions
483. Determining the size and categories of on many company issues
personnel required is called human re-
C. The person who owns stock in a cor-
source planning.
poration has the right to vote on com-
A. True pany matters which includes voting for the
B. False board of directors
484. Under this concept, social welfare should D. none of above

be dealt with by business firms 489. What is Vademecum?
A. Marketing concept A. A detailed information chart.
B. Societal marketing concept
B. A pocket, manual, handbook.
C. Selling concept
C. It is a Latin word that means ‘’ go with
D. none of above me”.
485. Identify the function of management D. none of above
been highlighted in the above case.
490. If George achieved turnover of £1.5m
A. Organising this year by selling each product at £500
B. Controlling each, how much did he sell?
C. Planning A. 3000
D. Directing B. 300

C. 35000 496. Who is this entrepreneur?

D. 3500

491. “Discourage the use of plastic files and
folders.” Identify the plan used here.
A. Objective
B. Policy
C. Strategy
D. Rule
492. The other name of Demat account is

A. Bank account
B. Beneficial owner account
A. Lord Sugar
C. Current account
B. Richard Branson
D. savings account
C. Steve Jobs
493. The companies that have separate legal D. Kanye West
status from their owners are called
497. Choose 2 types of countries are
A. Shareholders
A. Developed countries
B. Incorporated business
B. Asian countries
C. Unlimited liability C. Developing countries
D. none of above D. none of above
494. imports are cheaper when 498. Which of the following does not charac-
terise the Business Environment
A. the exchange rate is higher in your
country. A. Uncertainty
B. exchange rate is lower in your country B. Employees
C. exchange rate is higher in the country C. Relativity
your importing from. D. Complexity
D. none of above 499. Which of the following is not a feature of
planning?
495. Identify which step composes and place
an advertisement. A. Planning is futuristic.
A. Identifying the hiring need. B. Planning is pervasive.

C. Planning establishes standards for
B. Searching for candidates
controlling.
C. Planning
D. Planning focuses on achieving objec-
D. none of above tives.

500. The column used for recording the actual C. Services

monetary value is called
D. All of the above
A. folio
B. discount 506. Which one of the following is an internal
C. amount source of recruitment?
D. particular A. Transfer
501. Which one of the following is a claimed
NARAYAN CHANGDER
B. Advertisement
benefit of developing new products?
A. It is cheap to develop new products 507. In the context of business registration,
B. Latest technology can be a feature of what is the benefit of “limited liability”?
new products
A. Being morally responsible for anything
C. Customers always prefer newly devel- the company does.
oped products
D. It gives a business a big advantage be- B. Being able to say that you are better
cause competitors will not be developing than other companies.
new products C. Having to pay less tax.
502. Esprit de corps means D. If your company goes bankrupt you
A. Teamwork won’t have to pay for it.
B. Mutual understanding
C. Replacing I with we 508. The buying of right quality and quantity
of raw materials are duties of man-
D. All of the above ager.
503. Financial performance, policies, employ- A. Administrative
ees and corporate culture are all rea-
sons for change B. Production
A. internal C. Sales
B. operating
D. Purchasing
C. external
D. None of the above 509. What type of policy is the use of interest
504. Factors of production are below, EXCEPT rates to control the economy?
A. Entreprenurship A. demand side policy

B. Capital B. fiscal policy
C. Equipment
C. insurance policy
D. Labor
D. monetary policy
505. Anything that can be bought or sold
A. Product 510. What has Coke Cola done to its product
B. Goods to survive?

515. Which stage in the recruitment process

would immediately follow the advertise-
ment of a vacant post?

A. Applicants apply for the position
B. Short list
C. Contract of employment
D. Interview
516. What type of finance involves less profit

going to the owners?
A. change the recipe
B. change the bottle A. Retained profit
C. change the size B. Sale of assets

D. change the logo C. Overdraft
511. Does the factor below push or pull people D. Bank loan
into setting up there business? Disagree-
ment with management. 517. What is a verb?
A. Pull A. It is a set of structural rules.

B. Push B. It expresses an action or state of be-
ing.
512. reasons why businesses fail
C. it helps to learn a second language
A. poor management quickly.
B. lack of financial support D. none of above
C. personal preference
518. is the main book of account used for
D. size of market
recording all transactions
513. The following are examples of Secondary A. Ledger
Sector. Except?
B. Cash Book
A. refining
C. Petty Cash book
B. farming
C. manufacturing D. Book Keeping
D. construction 519. Long Term sources of finance are for

when the time needed to pay the money
514. Public sector enterprise is owned, man-
back is more than
aged and controlled by the
A. Individuals A. 6 months
B. Government B. 1 year
C. Board of directors C. 5 years
D. None of the above D. 10 years

520. Another name for Sole Trade is (a) 525. Customer is the of the market.
Sole Proprietorship (b) Partnership (c) A. king
Restaurant
B. master
C. servant
B. Partnership
D. seller
C. Limited liability company
526. State any one organisational structure
D. Public enterprises
NARAYAN CHANGDER
A. Promotional structure
521. What is the full form of LLP?
B. Functional structure
A. Limited liability partnership
527. Monitoring the plan implies
B. Limited lliability partnership
A. Developing premises
522. Get Out There Pty Ltd is a company which B. Setting objective
manufactures outdoor goods. One product
they make is walking poles used for hik- C. Follow up action
ing. The fixed costs for the business are D. All of the above
$60 000 and the variable costs for man-
ufacturing each pole total $20. The busi- 528. What is social responsibility?
ness sells each pole for $40. What level A. Developing and promoting environ-
of output is needed for break-even to be mentally sound products and practices to
achieved for the hiking pole production? gain a competitive edge
A. 30, 000 poles B. Doing business to meet the needs of
B. 60, 000 poles the current generation, without harming
the ability of future generations to meet
C. 6000 poles their needs
D. 3000 poles C. The protection deliberately or promo-
tion of the interests of consumers
523. equity shareholders are called
D. An ethical theory, in which individu-
A. owner of the company als are accountable for fulfilling their civic
B. partner of the company duty
C. executives of the company 529. Movement along the Demand curve to
D. guardian of the company the right is called
A. decrease in demand
524. An advantage of delegation is
B. decrease in quantity demanded
A. workers have less work to do
C. increase in demand
B. managers can concentrate on more im-
portant tasks D. increase in quantity demanded
C. managers lose some of their responsi- 530. hey sell goods of different size, brands,
bilities designs, styles and quality of the same
D. managers can control subordinates product line
more closely A. Single line store

B. Speciality store D. none of above

C. General store
536. Which of the following is not an economic

D. Confused activity?
531. Which of the following is NOT the limita- A. Production
tion of niche marketing? B. Social
A. less competition C. service Professional
B. possibility to have higher profit might D. Trading in goods
attract other competitors
C. economies of scales are unlikely to be 537. The outcome of Entrepreneurship is
achieved A. Business
D. huge impact from small changes in con- B. Company
sumer spending patterns
C. Shop
532. In the stock exchange, transactions take D. Enterprise
place between companies and their share-
holders directly. 538. Entrepreneurs are
A. True A. people with all their efforts and abili-
B. False ties
B. individuals who start a new business
533. Which of the following is not an impor-
or bring a product to market.
tance of controlling function?
A. It ensures order and discipline. C. The “gifts of nature” or natural re-
sources not created by human effort.
B. It restricts co-ordination in action.
D. the tools, equipment, and factories
C. It helps in judging accuracy of stan- used in production of goods and services
dards.
D. It improves employee motivation. 539. The activities involved in buying and sell-
ing particular types of good or services, in
534. If variable costs are $3 per unit, then competition with other companies?
the total variable costs of producing 3 500
A. Market
units willbe:
B. Buying & Selling
A. $3 500
B. $35 000 C. Marketplace
C. $1 050 D. Entrepreneurship
D. $10 500 540. “Equal pay to male and female workers

for equal work”. Comes under envi-
535. Name the investors who get priority over
ronment.
equity shareholders while paying dividend
and repayment of capital A. Political
A. preference shareholders B. Social
B. debentureholders C. Technological
C. retained earnings D. Economic

541. Which of these is not a personal quality 546. Organizational resources of a business in-
of a clerk? clude resources.
A. sound educational background A. financial, human, technological and
B. hostility physical
C. good appearance B. non-physical and biological
D. ability to answer questions 547. a training that gives employees the op-
E. has to be intelligent portunity to experience other tasks that
NARAYAN CHANGDER
require the same skills
542. What is an entrepreneur? A. mentoring
A. A person who sets up a new business B. job rotation
for self-achievement.
C. coaching
B. A person who sets up a new business
solely for economic achievement. D. total quality management
C. A person who sets up a new business 548. Is a computer a need or want?

with little help. A. Need
D. A person who sets up a new business B. Want
on behalf of others.
C. Depends on your individual situation
543. Stock Exchange provides a ready market D. none of above
for sale and purchase of gold and silver.
A. True 549. What is the first step when using the
force-field analysis?
B. False
A. List your forces in support of change.
C. Can’t comment
B. Weight up the pros and cons and see
D. I wish I knew if the project is viable.
544. which is the economic activity where C. Write your plan or proposal for change
transfer of interest is not possible in the middle.
A. business, profession D. none of above
B. profession 550. Cargo insurance is a division of
C. employment, profession A. marine
D. business employment B. life
545. One of the advantages of a sole propri- C. burglary
etorship business is that D. assurance
A. owners have limited liability
551. In order to maintain smooth flow of prod-
B. shares can be sold to raise capital ucts in the market, Hi Tech Ltd. entered
C. decisions and responsibilities can be into contract with various godown service
shared renders. Identify the marketing function
D. the owner has complete control over being exercised by Hi Tech Ltd.
decision making A. Standardisation

B. Customer Support Service 556. Which of the following are advantages of

C. Branding a partnership?

D. Storage or Warehousing A. Unlimited liability
552. includes those activities through B. Perpetual succession

which the natural resources are used to C. Tax at a flat rate of 30%
provide raw materials to other industries
D. Shared financial responsibilities
A. Primary industry
B. Secondary industry 557. refers to the organisation and the
mechanism through which the companies,
C. Tertiary or Service Industry other institutions and the government
D. None of them raise long-term fund
553. One of the main disadvantages of a PLC A. Capital market
is the B. Money Market
A. loss of control by the owners as addi- C. Finance market
tional shares are sold
D. Not sure
B. firms in the public sector are often less
efficient 558. Select the options which are competen-
C. possibility that if a company fails own- cies and qualities that an entrepreneur
ers might lose assets should possess.
D. none of above A. Risk taker
554. What is the Boston Matrix? B. Credibility
A. Its a matrix from Boston C. Information gatherer
B. 2X2 Matrix model that analyses a prod- D. Risk aversion
uct portfolio accoding to the growth rate
E. Planner
of the market /market share of products
in the market 559. What is the most likely reason why a
C. Its the product portfolio business will want to differentiate its
D. Its a marketing strategy products?
A. The answer to the right
555. April believes that people’s actions are
guided by ‘owning the decisions that are B. To stand out on the market and gain a
made’. Hence, she makes every effort competitive advantage
to include her employees in defining prob- C. The answer to the left
lems, coming up with solutions and im-
plementing those solutions.The type of D. Don’t know?
change strategy April most likely employs
560. Which of the following can be delegated?
is:
A. training A. Responsibility
B. coercion B. Authority
C. communication & education C. Accountability
D. participation D. All of the above

561. Which of the following is not a Character- C. Land pollution

istics of Business?
D. Water pollution
A. An economic activity
B. Sale or exchange of goods andservices 567. A business makes decisions at different
levels of the hierarchy. This is known as
C. Certainty of return
D. Profit earning
A. Centralised
562. Which of the following would be a cause
NARAYAN CHANGDER
B. Decentralised
of involuntary cessation?
A. Theowner wishing to retire 568. The procedure matches the require-
B. The owner moving overseas ments of a post with the strengths of a
candidates
C. Creditors forcing the business to
cease trading A. induction
D. Creditors invoicing the business for B. recruitment
payment
C. placement
563. What is the column used for recording the D. remuneration
actual monetary value called?
A. Folio 569. The Constitution and Bill of Rights in
South Africa are part of the element
B. Discount
of the macro environment
C. Amount
A. International
D. particular
B. Economical
564. Why are ethical behaviour and govern-
ment regulation important in marketing? C. cultural and social
A. To build customer trust and loyalty D. political

B. To reduce marketing costs 570. Identify the image
C. To increase production efficiency
D. To maximize shareholder profits
565. Is risk taking ability of the person, who

is normally is the owner of the business.
A. Capital
B. Labour
C. Enterprise
D. Entrepreneur
A. ribbon
566. Disposal of solid waste of industries,
mines and quarries causes B. USB cord
A. Noise pollution C. cursor
B. Air pollution D. mouse

571. Which of the following sales document B. It helps them to know how the en-
accompany goods transported to the cus- trepreneur takes decisions.
tomer?

C. It helps them not understand how vi-
A. catalogue able the business is going to be in future.
B. delivery note D. It helps them to know how account-
able the management is and the structure
C. order form
that is put in place for growth.
D. receipt
577. What is the definition of Revenue?
572. The force that binds all other functions of
A. Income from the sales of goods and
management is called
services
A. Controlling
B. Income from the cost of goods and ser-
B. Cooperation vices
C. Coordination C. The money made on products
D. Planning D. Cash coming into the business from
suppliers and customers
573. Which of the following is the cor-
rect meaning of concentration of decision- 578. Method of production that requires a
making authority? highly skilled labour?
A. Span of management A. Job
B. Accountability B. Batch
C. Centralization C. Flow
D. Decentralization D. Mix
574. provide capital for business operation 579. The Principal’s office is an example of
A. an accountant
A. Large office
B. a receptionist
B. small office
C. an entrepreneur
C. Bank
D. a cleaner
D. school office
575. Product Specialisation deals with
580. “Emerging entrepreneurs” is a term that
A. Functional structure is used to describe entrepreneurs who
B. Divisional Structure have previously been disadvantaged.
C. Formal Structure A. True
D. Informal Structure B. False
576. Which of the following statements not 581. All human efforts whether physically or
one of the Uses Of Business Plans To The mentally directed towards the production
Investors? of wealth is
A. It helps them to know whether the A. Land

business will make money in future or not. B. Labour

C. Capital C. Buying & selling

D. Entrepreneur D. none of above
582. Which of the following is not a strategies 587. Does the factor below push or pull people
for overcoming resistance into setting up there business? Be their
A. communication own boss.
B. negotiation A. Pull
NARAYAN CHANGDER
C. threat B. Push
D. promotion
588. Labour is
E. manipulation
A. Paid physical work
583. What is the major difference between the
B. A person who purchases goods and
vision and objectives of a business?
services for personal use
A. A vision should meet the SMART crite-
C. A person company, or country that
ria
makes, grows or supplied goods
B. Objectives encompass the values of
the business. D. none of above
C. Objectives are more specific and mea- 589. Which of these is not an objective of man-
surable. agement
D. A vision has a set time frame for its A. Optimum Utilisation of Resources
achievement.
B. Fair Return on Capital
584. An office with a big space where many
C. Create Goodwill
workers carry out different activities is
called offices D. Reduce Productivity of All Factors of
Production
A. Administrative
B. Closed 590. The market share of Nokia phones in In-
C. Large dia has shrunk from 80% to 20%. Nokia
faces business risk arising from
D. Open
A. Human Causes
E. Small
B. Economic causes
585. an employee’s voluntary decision to
leave the company C. Natural causes
A. termination D. Other causes
B. demotion 591. Which of the following is not an auxiliary
C. resignation to trade
D. transfer A. Insurance
586. commerce means B. Warehousing
A. Buying C. Mining
B. Selling D. Transport

592. What is the main role of the Johannes- 597. Having no Competitive Advantage one of
burg Security Exchange? Risks.

A. Buying and selling securities in African A. Collection
businesses
B. Competition
B. Providing supervision of financial insti-
C. Production
tutions
D. Demand
C. Conducting a public market in shares
and debentures 598. Legal controls on gender state that all of
D. Ensuring investors create economic these should happen except?
growth and employment prospects
A. Equal opportunities
593. Risk is the characteristic of employment. B. Advertisements should not exclude
A. True C. Men should get paid slightly more
B. False D. Women should not be disadvantaged
C. None because of pregnancy or maternity leave.
D. none of above 599. “Though they all are having different ac-
tivities to work on but yet they contribute
594. Business cash flow forecasts are of use
to the one common goals of the organisa-
in all of the following situations except:
tion.” Identify the nature of management
A. calculating last year’s profit or loss discussed here.
B. finding out how much cash will be A. Persuasive process
needed to start a business
B. Intangible force
C. keeping informed about the liquidity of
the business C. Dynamic function
D. helping the manager to plan when to D. Group activity

borrow money
600. ‘It is compulsory, that the Commercial
595. Minimum no. of persons required to start banks have to obtain a permission from
a partnership business the CentralBank, when installing Auto-
mated Teller Machine (ATM) and Cash De-
A. 1 posit Machine (CDM)in places where, peo-
B. 3 ple are found most to provide facilities to
them. And people also aremade to control
C. 10
their income and saving through this.’ The
D. 2 number of macroenvironmental factors in
the above event is
596. Imparting skill necessary to perform a job
is called A. 2
A. Training B. 3
B. Development C. 4
C. Recruitment D. 5
D. Selection E. 6

601. Liaison with the outside world is a func- 607. The product life cycle shows the different
tion of stages that a product passes through and
A. Top level sales that can be expected at each stage
A. True
B. Supervisory level
B. False
C. Middle level
D. All the above 608. Which one of following is commonly rel-
evant for both sole proprietorships and
NARAYAN CHANGDER
602. Give an example of how corporate com- partnerships.
panies let know the candidate is hired A. Partnership ordinance 1890
A. through a message on Instagram B. Fraud fraudulent Act 1840
B. whatsapp call C. Business names ordinance No. 06 of
C. writing an email to the candidate 1918.
D. none of above D. Business registration act 1972
E. Act No 07 of 2007
603. This is a training method in which se-
lected candidates carry on regular studies 609. Which of the following is not a feature of
for the prescribed period. They also work organisation?
in some factory or office to acquire practi- A. Component of management
cal knowledge and skills.
B. coordination
A. Apprenticeship program
C. division of work
B. Internship training
D. one person
C. Vestibule training
610. A debit note can also be a/an
D. Induction training
A. complementary invoice
604. Putting a plan to action B. supplementary invoice
A. Archiving C. intermediate invoice
B. Adaptability D. external invoice
C. Compensation
611. “a business strategy that uses existing
D. Activating social networks to promote a product”
605. A sole proprietorship is taxed only once. A. E-Commerce
A. false B. Viral advertising
B. True C. E-Tailor
D. E-Shop
606. Is date an important column on the leger?
612. Which of the following is a specific form
A. Yes
of business organization where member-
B. No ship is by BIRTH?
C. Sometimes A. Sole proprietorship
D. Never B. Partnership

C. Joint Hindu Family Business CBSE pattern before its competitors could
D. Cooperative Society do the same. Which environment aware-
ness is being identified by ABC Pvt. Lt.?

613. What is the next best alternative forgone A. First mover advantage
by choosing another item called?
B. warning signal
A. Opportunity gain
C. strength
B. Opportunity cost
D. weekness
C. Opportunity advantage
D. Opportunity benefit 618. The system used in controlling the
amount of money given to the Petty
614. How do we calculate total costs? Cashier is called
A. Imprest system
B. Booking system
C. Cashbook system
D. Calculation system
619. In Joint Hindu Family Business, when the

A. Fixed Costs-Variable Costs Karta dies will the business close choose
B. Total Revenue-Fixed Costs the right answer of this question
C. Variable Costs x Total Revenue A. Yes, the next head of the family can be
the next Karta and business will continue
D. Fixed Costs + Variable Costs
B. No, the business will close
615. It is the department that is responsible
for hiring employees. C. both a and b are wrong
A. Accounting D. none of above
B. Production 620. Service is an action or task that is per-

C. Marketing formed, usually for a fee.
D. Human Resource A. True
616. Which one is the problem of operating on B. False

multi site location?
621. Use the information below to answer
A. Good educational standards Questions No 18-20A man earns #120,
B. Reducing operational cost 000 per annum, pays tax of #12, 000 per
annum, #20 monthly as union dues and #1,
C. Business want to avoid import and ex- 140 monthly as car loan.Question 18What
port taxes is his total deductions per annum?
D. Supply chain concerns
A. #25, 920
617. SHORT TYPE QUESTION (ONE MARK) 1. B. #13, 160
ABC Pvt. Ltd., a book publishing house,
identifies CCE as an opportunity early and C. #13, 920
publishes its books as per the changed D. #12, 000

622. Newspapers are suitable for Advertising. B. Return

A. Consumer goods designed for public C. Risk
B. Products required by target audience D. Revenue
C. Agricultural products meant for farm- 627. One of the benefits of wider spans of con-
ers trol is that
D. Products that require live demonstra- A. delegation is wanted as many people
tion are heard by the manager
NARAYAN CHANGDER
623. From among the following, identify the B. it will lead to a long chain of command
factor which does not form part of facili- C. there will be more managers in the or-
tating function of marketing? ganisation
A. Financing D. none of above
B. Risk bearing
628. High powered money includes
C. Packaging
A. currency and demand deposits
D. Standardization
B. demand deposits and saving deposits
624. Term of treasury bill cannot be more than C. currency held by the public and the
year cash reserves with banks
A. two D. None of these
B. ten
629. I own a motel/hotel, what sized busi-
C. one ness am I most likely to be?
D. five A. Small
625. Identify the responsibility of consumers B. Medium
from the picture C. Large
A. Be honest in your dealings D. Micro
B. Learn about the risk associated with 630. Name the deposit arranged by one com-
product and services pany with another company for a short
C. Respect the environment term.
D. Assert yourself to ensure that you get A. Fixed deposit
a fair deal. B. Inter-corporate deposits
Explanation:Consumers should learn
about the risks associated with products C. Owned deposit
and services to make informed decisions. D. Borrowed deposits
This choice is correct because it empha-
sizes the importance of consumer knowl- 631. Which of the following is a part of the
edge and awareness. Central Processing Unit?
A. Printer
626. The possibility that an enterprise will
have lower than anticipated profits or ex- B. Key board
perience a loss? C. Mouse
A. Reward D. Arithmetic & Logic unit

632. A business that can meet customer needs A. Economic Activity

will encourage repeat purchase and
new customers? B. Non-Economic Activity

A. Define C. None of These
B. Attract D. Both of them
C. Create
D. Miss out on 637. A fixed asset should generally be fi-
nanced through
633. “money paid for work or a service”
A. Bonus A. Current liability only
B. Overtime B. Long term liability only
C. Remuneration C. Both types
D. Salary
D. none of above
634. The line of authority from the highest ex-
ecutive to the lower one for the purpose 638. In which type of leadership style are em-
of communication is known as ployees discouraged to become involved in
A. Unity of command decision making?
B. Order
A. Autocratic leadership
C. Scalar chain
B. Democratic leadership
D. Unity of direction
C. Laissez-faire leadership
635. If the price of a Mars Bar was 60p and it
rose by 25% due to inflation, how much D. Decentralized leadership
would the new price be?
639. financing is the money needed to pay
for the current operating activities of a
business.
A. Long-Term
A. He got angry B. Owner
B. 66p
C. Short-Term
C. Hakb
D. 65p D. Start-up
636. Which type of activity this picture repre- 640. A provides for the greatest degree of
sents? continuity:
A. Corporation
B. Joint venture
C. Sole proprietorship
D. none of above

641. When a business buys up a firm operat- B. leave unused accounts open for possi-
ing in the same stage of production ble use in the future
C. wait 3-5 days before reporting a lost
or stolen card
D. sign the back of all credit cards with
your signature and “Please See I.D.”
646. Any kind of external devices, like com-
NARAYAN CHANGDER
A. Horizontal integration pact discs (CD’s) for computer, have be-
come obsolete. Google, with its Google
B. Vertical integration Drive service, Apple with its iCloud offer-
C. conglomerate ing, enables the users store documents,
photos, music and movies on web-based
D. Internal growth
servers. Identify the feature of business
642. The balances of demand deposits main- environment being described in the above
tained at commercial banks are called. lines.
A. Bank money. A. Relativity
B. Near Money B. Dynamic nature
C. Fiat Money. C. Uncertainty
D. Electronic Money. D. Interrelatedness
E. Currency Money.
647. Taking raw materials and making them
643. a psychologist who developed a theory into a finished or semi-finished product de-
of motivation. scribes which industry sector?
A. Abraham H. Maslow A. Tertiary
B. Frederick Taylor B. Secondary
C. Henry Fayol C. Primary
D. none of above D. Quinary
644. An askari rides his bicycle to work every 648. Infosys Limited is an Indian multinational
day. In this scenario, what is the method information technology company
of propulsion?
A. true
A. The bicycle
B. false
B. His legs
C. The road 649. If a business if acting ethical, it means
D. A motor A. They use Fair trade products
B. They pay a fair wage for their employ-
645. One way to protect credit cards and
ees
credit card information is to:
A. carry a list of all credit card account C. They cut corners with safety regula-
numbers and phone numbers with your tions
credit cards D. They test on animals

650. set of standards of conduct that guide de- B. Institute of Charted Accountants of In-
cisions and actions based on duties derived dia
from core values

C. Association of Charted Accountants of
A. morals India
B. ethics D. Council of Cost Accountants of India
C. scruples 655. Which group of items are types of office
D. etiquette equipment
A. Desk, Chair, Filing Cabinet
651. State any one important test used for se-
lection of employees B. Note book, Folders, Text book
A. intelligence test C. Printers, Photocopying Machine, Com-
puters
B. Promotion test
D. Pen, Pencil, Ruler
652. who will take over specified risks from
persons to indemnify them if the persons 656. New packaging, Adding different fea-
pay premiums. tures and Re-branding are all examples of
A. Insurer
A. USP’s
B. insured
B. Adding Value
C. Insured value
C. Extending the products life cycle
D. none of above
D. product development
653. Mr. Amos sets aside a sum of
N50, 000.00 for business purposes, this 657. The following are items on the credit side
amount is referred to as of a single column cash book except.
A. Capital A. cash sales.
B. Drawing B. payment for rent.
C. Loan C. purchase of goods.
D. Profit D. payment for stationery.
E. Reserve E. payment for transport
654. C is a person who is now a Chartered Ac- 658. The two types of transaction are and
countant. To practice as a CA he needs to
become a member of which professional A. cash and credit
association? B. payment and credit
C. credit and debit
D. cash and cheque
659. Management principles provide

A. Readymade solution to managerial
problems
A. Institute of Cost Accountants of India B. Guidelines for managerial action

C. Guarantee for success of an organisa- A. The real business situations are com-
tion plex
D. All of the above B. The real business situations are dy-
namic
660. Name the two broad categories of busi-
C. The principles act as general guide-
ness activities.
lines
A. Trade and commerce
D. All of the above
B. trade and industry
NARAYAN CHANGDER
666. Lack of Co-ordination results in
C. industry and commerce
A. Delay in work
D. none of these
B. Duplication of work
661. Suppliers are responsible for providing
C. Overlapping of activities
resources such as raw materials to a busi-
ness. D. All of these
A. True 667. Total costs = Fixed Costs +
B. False A. VC
662. Explain one benefit to a business of using B. EC
a market map C. LC
A. Reduced customer reach D. DC
B. Improved product positioning 668. Decision-making power is passed down
C. Decreased customer segmentation to the organization to empower subordi-
D. Limited market understanding nates and regional/product managers, re-
ferred to as?
663. Tangible goods are goods that you can. A. Decentralization
A. Performed B. Centralization
B. Provided C. Delegation
C. Rendered D. Span of control
D. See or hold
669. Identify the traits as business, profession
664. The cooperative society is required to be and employmentA hawker sells toys for
registered under the Cooperative Society children outside a function
Act A. Profession
A. 2013 B. Business
B. 1932 C. Employment
C. 1956 D. none of above
D. 1912 670. An advantage of Wimpy having a strong
665. The principles of management do not pro- brand could be that
vide ready-made straight jacket solutions A. management is able to offer below-
to all management problems because inflation salary increases

B. environmental scanning is neglected earn. This situation reflects which charac-

C. performance appraisals are limited to teristics of Business?

top level management A. Economic Activity
D. the brand inspires customer loyalty B. Profit Earning
leading to higher sales C. Uncertainity of Return
671. Office correspondence records include all D. Element of Risk
except
676. This type of business is owned by stock-
A. inward mail register holders.
B. dispatch book A. Sole proprietorship
C. postage book B. Partnership
D. stamp used C. Corporation
672. Which one is NOT a role of packaging? D. Franchise
A. Give information about the product. 677. A prospectus is issued for:
B. Used for promotion and selling appeal. A. Inviting public for rising share capital
C. It show the brand image. B. Seeking permission to start business
D. Misleading consumer that the product operations
is good. C. Inform public about the formation of
the company
673. The aid to trade that involves the move-
ment of people, goods and services to D. Appointing Board of directors
where they are needed is known as
678. ONE of the steps that businesses may
A. Advertising consider when handling conflict in the
B. Banking workplace:
C. Communication A. Implement disciplinary procedures
D. Transportation B. Select an appropriate solution
E. Warehousing C. Provide recreational facilities
D. Provide fringe benefits
674. This sector gives back to communities
through Corporate social responsibility 679. is defined as one in which the invest-
programs ment in fixed assets of plant and machin-
A. Public sector ery dies not exceed rs. 1 crore.
B. Private sector A. (a) small scale industry.
C. Tertiary sector B. (b) limited company
D. none of above C. (c ) large scale industry

D. (d) none of these.
675. Mr. Shenoy wanted to start business of
supplying readymade garments. But he 680. Rates of interest offered on public de-
was wondering about how much profit or posits are usually than that offered on
return on investment he would be able to bank deposits

A. lower 685. Under Lease Financing the owner of the

B. higher asset is called ‘lessee’ and the user is
called the ‘lessor’
C. equal
A. True
D. none of these
B. False
681. What is the name of the N5 course which
does NOT have an N4 option available? 686. Which of the following is not a function
of central bank
NARAYAN CHANGDER
A. N5 Accounting
A. Banker’s supervisor
B. N5 Travel and Tourism
B. Lender of last resort
C. N5 Administration and IT
C. Money creation
D. N5 Business Management
D. Controller of credit
682. Direct exchange of goods against goods
is called: 687. Is a television a need or want?
A. CHARTER A. Need
B. MONEY B. Want
C. BARTER
688. Productivity is ascertained by comparing
D. NONE OF THESE the value of output with the value of input.
It is associated as a measure of
683. What sector does Starbucks operate in?
A. effectiveness
B. efficiency
C. both
D. none
689. An is define as a room set aside in an

organisation for clerical activities.
A. asset
B. area
A. Private
C. octopus
B. Public
D. office
684. is a type of business unit where a per-
son is solely responsible for providing the 690. Working on the tills at Morrisons pays
capital you in a
A. sole proprietorship A. Salary
B. joint hindu family business B. Commission
C. partnership C. Time based system
D. cooperative society D. Bonus

691. Accounting statements that records the C. Private Limited Company

assets, liabilities and owner’s equity of a D. none of above
business at a particular date.

697. Worker motivation can be defined as
A. Balance Sheet
A. employees working hard because they
B. Income Statement
fear losing their jobs
692. Radhika is engaged in manufacturing B. workers working hard to do their best
earthen coolers by using environmental for the business
friendly methods of productions. Which C. employees travelling a long way to get
management objective is discussed? to work
A. Organisational objective D. workers work hard just when their
B. Social objective manager is watching
C. Personal objective 698. Following are the principles given by
D. none of above Fayol
A. Functional foremanship
693. The following are functions of an office
except information B. Unity of command
A. Concealing C. Unity of direction

D. discipline
B. Collecting
C. Receiving 699. funds required in remains invested in
the business for a long period of time.
D. Recording
A. fixed asset
E. Sorting
B. capital
694. Another name for primary production is: C. unfixed assets
A. A extractive stage of production. D. both a and b
B. B manufacturing stage of production.
700. I run a hairdresser, what best describes
C. C services stage of production. my business?
D. D distribution stage of production. A. Medium
B. Small
695. Marketing involves
C. National
A. merchandising
D. Publically Owned
B. selling
E. Local
C. distributing
D. branding 701. Company XYZ implements a policy for
flexible work hours. This policy mainly ad-
E. all of the these dresses which aspect of HR?
696. Which of the following company types A. Employee engagement
has unlimited liability? B. Compensation management
A. Public Limited Company C. Performance management
B. Partnership D. Workforce planning

702. The functions performed by the top level A. Yell at everyone in the space.
management is the most important be-
B. Speak loudly so that others can hear
cause they take care of
you.
A. Overall organization
C. Mumble under your breath.
B. specific problems
D. Use a presentation and poster board
C. routine problems
for your speech.
D. extra ordinary problems
NARAYAN CHANGDER
707. According to the United Nations Envi-
703. By profession, FW Taylor was a
ronmental Agency, the world produces
A. Mechanical engineer around 300 million tons of plastic each
B. Mining engineer year, half of which constitutes single-use
C. Psychologist items. Ford is recycling over one billion
plastic bottles every year to develop el-
D. Human resource officer
ements of the car’s interior, reducing the
704. Grapevine is amount of plastic ending up in a landfill.
A. Formal communication The American car maker has revealed that
their Romanian-built EcoSport SUVs’ car-
B. Barriers to communication pets are made using 470 recycled single-
C. Lateral communication use plastic bottles. The process for mak-
D. Informal communication ing Ford EcoSport carpets involves shred-
ding bottles and their caps into tiny flakes
705. Imagine that you decided to found a gro- and then heating them to 260◦ C. Identify
cery store. You registered your business the related dimension of business environ-
so that all shoppers who wanted to shop ment.
at your store had to first buy an expen-
sive membership. Besides being able to A. Economic dimension
shop at your grocery store the shoppers B. Social dimension
would receive a share in the company and
C. Technological dimension
would be able to vote on all business deci-
sions the grocery store made. What type D. Political dimension
of business would your grocery store be?
A. A c-corp 708. Working capital can be termed as the cap-
ital invested in:
B. A benefit corporation
A. Current Assets
C. A nonprofit corporation
D. And co-op B. Inventories
706. What does it mean to project your voice? C. Cash

D. Bank
709. Which term best describes a stakeholder

A. someone who objects to a business de-
velopment they do not like
B. a person or group of people who have
an interest in business activity

C. a person or group of who always sup-

port business activity D.

D. someone who will organise others in
developing business activity
714. Official measure of Economic Growth
710. The following are the reasons why peo- A. GDP
ple work. Except B. GNP
A. Money C. CPI
B. Security D. none of above
C. Esteem needs
715. Having good behavior in class so that you
D. Show off earn a reward
711. A person who buys goods to be used by A. Extrinsic motivation

him/herself or on behalf of the actual buy- B. Intrinsic motivation
ers is a
716. Who is Nigeria’s president?
A. seller of goods
A. Olusegun Obasanjo
B. purchaser
B. Hello Abacha
C. consumer
C. Goodluck Jonathan
D. seller
D. Muhammadu Buhari
712. Which is not a component of the product 717. WHEN WAS SEBI ESTABLISHED?
mix
A. 12 MARCH 1988
A. Pricing
B. 12 APRIL 1988
B. Branding
C. 12 JUNE 1988
C. Labeling
D. 12 NOVEMBER1988
D. Packaging
718. Rosie had annual sales of £100, 000
713. Two of the following images are exam- from selling 10, 000 books at £10 each.
ples of extractive occupation. If she increases the selling price by 10%
but quantities fall by 5%, what will her
A. revenue be?
A. £105, 000
B. £104, 500
B. C. £110, 000
D. £94, 500
719. How many staff (excluding the HT) work

within the Business Studies Department?
C. A. 2
B. 3

C. 4 D. Principle of Initiative
D. 5 723. Which of these is NOT an example of a
E. 1 need?
A. Water
720. Which of the following ensures cost effec-
tiveness in managing in managing informa- B. Food
tion C. watch
A. Budgetary Control D. Shelter
NARAYAN CHANGDER
B. Management Audit
724. Who defined Marketing management as
C. Management Information System the art and science of choosing target
D. Management by Exception markets and getting, keeping, and grow-
ing customers through creating, delivering,
721. Wants:desires for goods, services, feel- and communicating superior customer val-
ings, and other things we would like to ues of management.
have but do not need. ( Secondary Needs) A. Henry Fayol
A. True B. Philip Kotler
B. False C. American Management Association
C. Maybe D. Anita Roddick
D. none of above
725. Which of the following can lead to a poor
722. Mr Rajiv, the senior manager of Unique quality product?
enterprise, considered himself very wise A. Poorly motivated staff
and used to take all the decisions him-
B. It gives the product an easily recogniz-
self without consulting the employees, he
able name
never used to help any one nor he used
to take help of anyone. The employ- C. It means the business will increase its
ees of unique enterprise were not work- market share
ing efficiently and company’s profit mar- D. All of the above
gin started declining to tackle the prob-
lem, the company appointed a new man- 726. Transfer of interest exists in the case of
ager from IIM Bangalore. The new man- A. Profession
ager after joining made a policy that all
B. employment
the decisions will be taken after consult-
ing employees in the meeting. All employ- C. business
ees must give some suggestions and best D. none of these
suggestions will be rewarded with finan-
cial and non-financial incentives. This pol- 727. Previously undeveloped areas of land,
icy had a very positive effects on com- usually on the outskirts of towns and cities
pany.State the principle of Henry Fayol is known as?
used by new manager. A. Waste land
A. Principle of Division of work B. Greenfield site
B. Principle of Unity of Direction C. Desert
C. Principle of Unity of Command D. Brownfield site

728. Which of the following is the appropriate A. Sledges

order of hierarchy of needs according to B. Railways
Abraham Maslow?

C. Pipeline transport
A. Safety Needs → Psychological needs
→ Affiliation needs → Esteem Needs → D. Rope ways
Self Actualisation needs
733. Marketing that utilizes Internet and on-
B. Psychological needs → Safety Needs line based technologies is known as
→ Affiliation needs → Esteem Needs →
A. Relationship Marketing
B. Traditional Marketing
C. Affiliation needs → Safety Needs →
Psychological needs → Esteem Needs → C. Digital Marketing
Self Actualisation needs D. Cause Marketing
D. Psychological needs → Safety Needs
734. what are ways to meaure a businesses
→ Esteem Needs → Affiliation needs →
success?
A. number of production lines
729. Which of these is an example of an ex-
B. survival
ternal stakeholder?
C. by reputation
A. CEO
D. customer satisfaction
B. Shareholder
C. Local community 735. An unskilled worker has no formal qual-
D. Employee ifications and has most likely not finished
school.
730. The location factor known as proximity A. True
to labour involves knowing where:
B. False
A. Raw materials are located
B. Customers are located 736. A is appointed in a position of author-
ity which enables him/her to insist on peo-
C. Suppliers are located ple doing as he/she instructs.
D. Employees are located A. leader
731. What is the main focus of the Business B. manager
Management pathway in S3 and S4?
737. Which of the below-mentioned items
A. Numerical work and practical tasks does not follow the scalar chain?
B. Mainly theory (written) work and nu- A. Functional structure
merical work
B. Divisional structure
C. Researching and Planning Events
C. Formal organisation
D. Developing core ICT skills and busi-
ness administration abilities D. Informal organisation
732. By what means is Petroleum and natu- 738. In Marketing mix which scope of product
ral gas transported from one place to an- supports the elements:
other? A. Guarantee

B. Warranties A. profitability
C. Quality B. social
D. Packaging C. Porter’s five forces
E. All of these D. triple bottom line
739. Recruitment can be defined as 745. Which of the following is a basic need?
A. Total number of inquiries made A. love
NARAYAN CHANGDER
B. Total number of applications received B. belonging
C. Total number of persons shortlisted C. shelter
D. Total number of selections made D. safety
740. Marketing management ensures that 746. The two basic types of office are small
marketing functions are to be performed and
in such a way that the organization’s ob- A. large.
jectives are achieved:
B. long.
A. effectively
C. medium.
B. efficiently
D. open.
C. practically
D. both (a) and (b) 747. The first communication gate way is Nige-
ria is
741. Mention one importance of business envi- A. Globacom
ronment is
B. Qualitative
A. Necessity for change
C. Mtn, Nigeria
B. Helps in tapping useful resources
D. none of above
742. Quality occurs when business do
check ups during the production process or 748. Legal controls on race state that all races,
every stage of manufacturing. colours, nationalities or ethnic origin must
be all of these except?
A. control
A. Treated equally during recruitment
B. assurance and selection process
743. select the options which describe Equity B. The employer is liable if they discrimi-
shares nate on racial grounds
A. High rate of interest C. They must employ an equal percent-
B. low risk, high returns age across all races
C. high risk, high returns than others D. Treated equally in all aspects of em-
ployment and training.
D. receive priority over creditors
749. Evenly distribution of Authority at every
744. Total ltd is not only concerned about their level leads to
financial position, but also about social &
environmental therefore report on their A. Decentralisation
performance B. Delegation

C. Informal Organisation C. addressed the person and not the

D. Formal Organisation question.

D. responded politely to questions from
750. If, by using less resources, more benefits the audience
are derived it is called
A. Effectiveness 755. makes GSM services possible
throughout the world.
B. Efficiency
A. www.com
C. Management
B. Satellite
D. Specialisation
C. Internet
751. Functions of top level management in- D. none of above
cludes
A. Motivating workers 756. There are people whose businesses are
in the public sectors. They have objectives
B. Implementing policies completely different than those in the pri-
C. Formulating policies vate sectors. One of those objectives are
social. Which one is it?
D. Setting overall objective of organisa-
tion A. Reinvesting profits to another certain
business
752. Is a type of non-financial motivation that
B. Meet quality targets set by govern-
takes place when more tasks or activities
ment of a service
are added to a worker’s job description.
C. Protect of create employments
A. Purpose
D. Provide health and education services.
B. Job enlargement
C. Empowerment 757. The examination which the candidates fi-
nally selected for the job are asked to un-
D. none of above
dergo.
753. The role of wages and salaries unit of a A. Campus placement
company is to prepare
B. Medical examination
A. Credit note
C. Offer letter
B. delivery note
D. none of above
C. payroll
758. Who reports to whom is decided in the
D. requisition form
following step of organising process
E. store records
A. Grouping the activities
754. Henko handled the feedback session in a B. Assignment of duties
professional manner when he
C. Establish authority relationship
A. responded to questions without listen-
ing. D. Identifying the activities
B. ignored a valid comment from the au- 759. It becomes difficult for investors to raise
dience. loans from banks against collateral of their

holdings in securities traded at the stock people free of cost in a charitable dis-
exchange. pensary.Dr.Gauri opened a medical store
A. False wherein she sells genuine medicines, get-
ting the minimum profit margin.3. The re-
B. True ward a business gets for bearing the risk
760. Enterprise is the act of is called
A. Making a profit A. Remuneration

B. Commission
NARAYAN CHANGDER
B. Borrowing money
C. Buying shares C. Bonus
D. Taking the risk of starting a business D. Profit
761. WHICH ONE OF THE FOLLOWING INDEX 765. Is a supplier a stakeholder in a business?
IS TERMED AS THE BENCHMARK INDEX OF A. Yes
EUROPEAN MARKET?
B. No
A. S & P 500
766. What is the purpose of screening a visi-
B. FTSE 100
tor?
C. HOPE
A. To ensure that they are authorized to
D. DOW JONES INDUSTRIAL AVERAGE be there
762. Public enterprises are owned by public B. To ensure that they dress properly
A. True C. none of the above
B. False D. none of above
763. The main purpose of cooperative society 767. Which of the following forms of business
is to organization is an “ artificial legal person
A. buy goods for everybody “?
B. provide essentials services at cheaper A. A partnership firm
rate B. A Joint Stock company
C. sell goods and services to members at C. A Joint Hindu Family Business
a cheap rate
D. A Sole Proprietorship
D. to maximize maximum profit
768. Your style of delegation will change de-
764. Read the following carefully and an- pending on the experience and capabilities
swer the following question no. 1-4 of your team members.
on the basis of same:All the four chil-
A. True
dren of Mr.Madan Lal are doctors.Shyam
is a skin specialist, Krishna is a heart B. False
specialist, Radhika is a child specialist
and Gauri is a physician. Dr.Shyam 769. Tamara has decided to open a hair salon.
joined a multi-speciality private hospi- called lovely Hair Salon. She start the busi-
tal.Dr.Krishna established his own nurs- ness on her own. Her form of ownership
ing home. Dr.Radhika works in a gov- is a
ernment hospital and also treats the poor A. Sole Proprietor

B. Partnership 773. Recruitment is the process of locating,

identifying and capableapplicants.
C. Close corporation
A. Hiring

D. Private company
B. Interviewing
770. What comes first in the product life cycle? C. Attracting
D. Training
774. The common name of BPO is
A. Call centre
B. Contract centre
C. Both a and b
A. Decline
775. Who is the current president of south
B. Introduction
africa
C. Maturity A. Donald Trump
D. Growth B. Cyril Ramaphosa
C. Jacob Zuma
771. Following X shows consumer responsi-
bilities and Y shows actions related to D. Privan Gordan
it.Which of the following correctly matches 776. If I had to choose, I would be:
X and Y
A. Superman
B. Batman
C. Wonder Woman
D. Moana
A. 1-A, 2-C, 3-D, 4-E, 5-B 777. What is the function of the following im-
ages?
B. 1-C, 2-E, 3-A, 4-D, 5-B
C. 1-C, 2-A, 3-E, 4-B, 5-D
D. 1-B, 2-D, 3-C, 4-E, 5-A
E. 1-C, 2-A, 3-E, 4-D, 5-B
772. Two types of natural resources are

A. Economic resources and raw materi-
als
B. Natural resources and man-made re- A. make paper copies of documents
sources B. remove staples from paper
C. Renewable and non-renewable re- C. cut paper into either strips or fine par-
sources ticles
D. none of above D. display images to audience

778. Goods are imported not for domestic pur- C. Office Guidelines
pose but to export to other countries is D. none of above
called
784. In order to achieve best practice, a mobile
A. Export trade
phone company examines global trends
B. Entrepot trade in phone technology before designing and
producing their phones. What operations
779. The following is not an objective of man-
strategy is this business using?
agement
NARAYAN CHANGDER
A. Standardisation
A. Earning profits
B. Global sourcing
B. Growth of an organisation
C. Scanning and learning
C. Providing employment
D. Inventory management
D. Policy Making
785. Which is not the function management of
780. Air India is an Exmple of? the following
A. Departmental Undertakings A. Coordinating
B. Statutory corporation B. Directing
C. Government Companies C. Cooperation
D. None of these D. Communication
781. Finding solutions to problems through 786. Tina a manager of Shikhar automobiles
carefully designed studies involving cus- limited establishes an atmosphere that en-
tomers. courages employees to do their best. She
also creates an environment that makes
A. Product
them want to work. She directs through
B. Services praise and criticism in such a way that it
C. Marketing research brings out the best in the employee. Iden-
tify the concept highlighted in the above
D. Marketing
paragraph.
782. The law of demand states that A. Management
A. consumers demand a larger quantity B. Coordination
of a good when price is low. C. Directing
B. consumer demand increases when D. Controlling
price is low.
787. Use the following statements to answer
C. sellers supply a larger quantity of a
this question:I. Markets that have only a
good when price is high.
few sellers cannot be highly competitive.II.
D. sellers increase supply when price is Markets with many sellers are always per-
high. fectly competitive.
783. A set of standard for how a staff works A. I and II are true.
together in the office is called B. I is true and II is false.
A. Office Techniques C. II is true and I is false.
B. Office Procedures D. I and II are false.

788. In management, is concerned with

end results.

A. Co-ordination
B. Efficiency
C. Effectiveness
D. All of the Above
789. The person who carries on wholesale A. Private

trade is known as B. Public
A. Retailer C. Voluntary
B. Promoter D. none of above
C. Wholesaler 793. poorly formulated or communicated vi-
sion, mission and value statement
D. Trader
A. financial risks
790. The Date Column shows the B. strategic risks
A. The time difference 794. Which of the following is NOT an exam-
ple of adding value
B. The organisation’s opening time
A. Quality
C. The exact date the transaction took
B. Branding
place
C. Selling an item for less
D. Unique selling point
791. In recruiting and selecting new staff, 795. Authority granted to an employee should
which is the correct order of tasks? be
A. interviews, job advert, selection, pre- A. More than the responsibility entrusted
pare job specification to him
B. selection, job specification, job advert, B. Les than responsibility entrusted to

job specification him
C. Equal to the responsibility entrusted to
C. job specification, job adverts, inter-
him
views, selection
D. All of the above
D. job advert, selection, interviews, pre-
pare job specification 796. Which is an example of an internal source
of finance?
792. Airlines, tour operators, hotels, theme A. Owners’ Funds
parks, car hire companies, theatres, shops, B. Hire Purchase
restaurants and any organisation that is
aiming to make a profit belongs to which C. Leasing
type of travel and tourism organisation? D. Trade credit

797. Phil goes overseas to a photographic C. Helping the society

equipment trade fair where he sees other D. none of above
businesses using more efficient methods of
taking passport photos. What is this an 803. Deviations are said to be positive in na-
example of? ture when
A. Process Layout A. Planned performance is more than the
B. Economies of Scale actual performance
B. Actual performance is more than the
NARAYAN CHANGDER
C. Scanning and Learning
planned performance
D. Inventory Management
C. Both planned and actual performances
798. What is the main focus of market re- are same
search in marketing? D. None of the above
A. Conducting a SWOT analysis
804. A typical example of an office operation
B. Comparing actual and planned results is the
C. Developing a financial forecast A. imprest system
D. Identifying target markets B. bank transfer
799. relating to both economics and social C. photocopying technique
factors. D. none of the above
A. Social justice
805. Products which are sold to the final con-
B. socioeconomic
sumer. They can be seen and touched.
C. poverty
A. Consumer Services
D. inequality
B. Consumer Goods
800. Which of these is not a row key C. Capital Goods
A. Home row key D. Consumer Satisfaction
B. Other row key
806. Which of the following is not associated
C. Top row key with the role of profit in business
D. none of above A. For building prestige and recognition
801. What are the components of Product B. Act as an index of performance

mix? C. Act as reward for risk bearing
A. Branding D. Creating utility and consumer satisfac-
B. packaging tion
C. labellng 807. What is a cost-benefit analysis?
D. pricing A. The taxes that people pay when they
buy something.
802. Economic activities relate to
B. A process that allows businesses and
A. Production of wealth individuals to analyze where to spend
B. social relationship money.

C. The amount of money required to have 813. If property is underinsured, the full
or do something amount of the damages will not be paid
out by the insurer.

D. none of above
A. True
808. This marketing concept focuses on per-
B. False
suading and convincing customers to buy
the Products- 814. Which form of Organization has a com-
A. production plex procedure of forming it?
B. product A. Partnership
C. selling B. HUF
D. marketing C. Company
D. Sole proprietorship
809. True/False:The Central Pollution Control
Board primarily grants licenses for indus- 815. This is when individuals are more success-
trial projects. ful than other people because they have
A. True better opportunities than others
B. False A. Inequality
B. Bribery
810. is the money paid regularly to those
who no longer work for length of years of C. Millionaires
service. D. none of above
A. pension 816. Which of the following is NOT Internal
B. compensation growth?
C. premium A. Opening a new location
D. indemnity B. Expanding through internet selling
C. Merging with a similar company
811. Which of the following statements de-
scribes ‘Unity of direction‘ the best? D. Offering franchises
A. One head One plan 817. What stage would Netflix be in? Discus-
B. One subordinate one superior sion.
C. One work one person

D. One superior one department
812. Which if the following would best il-

lustrate the line of authority established
within a business?
A. Mission Statement A. introduction
B. Prime Function B. growth
C. Chain of Command C. maturity
D. Span of Control D. decline

818. Niche marketing is better for B. May

A. Small companies C. Sometimes
B. Bigger companies D. Do not
C. Companies in more than one country.
823. Vision, mission, value statement, organi-
D. none of above sational structure, goals and objectives
819. Uranus limited is a company dealing in A. Strategy
metal products. The work is mainly di-
NARAYAN CHANGDER
B. Risk Management
vided into functions including production,
purchase, marketing, accounts and person- C. Business operations
nel. Identify the type of organisational D. none of above
structure followed by the organisation.
A. Functional Structure 824. The following are examples of Source
Documents EXCEPT
B. Relational Structure
A. Cheque
C. Divisional structure
D. None of the above B. Cash deposits
C. Purchase invoice
820. What is the definition of a receiver?
D. Receipts
A. The person whom the message should
be sent 825. Which of the following statements about
B. Method of sending the message CSR is untrue?
C. A person who wishes to pass on the A. It has a strong impact on corporate re-
information to others porting practices, investment strategies,
D. The receiver confirms the message SCM & public relations.
has been received and responds to it B. It is about striking balance between
economic performance, meeting stake-
821. Control is forward looking.
holders expectations & responsibility to-
A. Futuristic wards society.
B. Ongoing C. . It is about recognizing that no organ-
isation is an island & must operate in part-
822. Fixed costs vary with production.
nership with the outside world.
(fill in the blank)
D. Its main concern is about maintaining
a competitive edge in global market
826. define ‘innovative’

A. active employee
B. someone who is able to work long
hours
C. persuasive personality
D. has creative ideas for products to re-
A. Do tain customers

827. Forests are examples of 832. The following are disadvantages of coop-
erative society except
A. Land

A. Democratic in nature
B. Labor
B. High embezzlement
C. Entrepreneurs
C. Insufficient capital
D. Capital
D. Limited expansion
828. Following are the characteristics of busi-
E. Weak management
ness risks. One of then is not correct.
Please identify it.
833. Something a customer would like to have,
A. Loss is the reward for risk bearing but not essential for survival.
B. Business risks are due to uncertainties A. Customer needs and wants
C. Risk is an essential component of ev- B. Customer needs
ery business
C. Customer wants
D. none of above
D. Customer preferences
829. Which of the following is not an attribute
834. Possible strengths for a business could
of honesty?
be:
A. Commitment
A. Location
B. Dedication
B. Work skills
C. Devotion
C. Business culture
D. Fraudulence
D. All of the above
E. Sincerity
835. is a process of increasing employees
830. “Both worker and management should knowledge and skill for performing the job
honour their commitment without any prej- efficiently.
udice towards one another”.Which princi-
A. Training
pal of management is highlighted?
B. Motivation
A. Authority and Responsibility
B. Discipline 836. Which of the following statements is not
true for lower level management?
C. Unity of command
A. Analyse the business environment and
D. Division of work
its implications for the survival of the busi-
ness.
831. Choose the odd one out:
B. Ensure the quality of the output
A. Insurance
C. They strive to reduce the wastage of
B. Warehousing
resources
C. Mining
D. They ensure that the safety standards
D. Banking are maintained within the organisation.

837. Every manager can direct his immediate 843. The ability to switch quickly and easily
subordinate and take instructions from his from one task to another
immediate boss. Identify the feature of di-
recting. A. Flexibility
A. Directing initiate action B. Quality
B. It is a continuous process C. Flow production
C. Flows from top to bottom
D. Batch production
NARAYAN CHANGDER
D. Takes at every level of management
838. A good manager works through a combi- 844. What do the CEO abreviations stand for?
nation of
A. Community-based organisation
A. Practice, creativity, aim
B. creativity, imagination, innovation B. Growth, employment and redistribu-
C. aim, objective, profit tion
D. knowledge, efficiency, effectiveness C. Chief executive officer

839. The dimension of social responsibility D. Gross domestic product
refers to a business’s societal contribution
of time, money, and other resources. 845. What is the definition of specialisation?
A. Ethical
A. When production is split up into differ-
B. Philanthropic
ent tasks.
C. Volunteerism
B. Each employee performs only one of
D. Strategic
these tasks.
840. Calculate the net profit ratio if profit =
C. Each worker is paid in different dates
$40, 000 and revenue = $100, 000
of the month.
A. 15%
B. 30% D. People in general who like doing spe-
cific things.
C. 40%
D. $40 846. When Jaskaran Singh applied for the
841. All of the following are common business post of Computer teacher in a school in
objectives (aims) except: Bhubaneswar, he was asked to prepare
a powerpoint presentation on a particular
A. to grow
topic during selection procedure. Identify
B. to pay taxes the type of selection test being mentioned
C. to survive in the above lines.
D. to make profits A. Trade test
842. A business selling haircuts is an example B. Personality test
of a
A. good C. Intelligence test
B. service D. Interest test

847. Special act of the parliament brings the 852. the conduct, aims, or qualities that char-
public sector enterprise into existence. acterize or mark a profession or a profes-
Identify the company. sional person

A. professionalism
B. perseverance
C. self-control
D. team spirit
853. Last year Marks & Spencer donated
£130 million to community programmes.
A. Government Companies What type of objective is this an example
B. Statutory Companies of?
C. Departmental Undertakings A. Shareholder
D. None of these B. Growth

C. Social
848. It is an arrangement in which two or D. Profit
more individuals share the profits and li-
abilities of a business venture. 854. Choose the word that best completes the
sentence below. A is an aim or pur-
A. Partnership
pose.
B. Proprietorship A. goal setting
C. corporation B. goal
D. none of above C. short-term goal
D. mid-term goal
849. Entrepreneurs limit the choice to con-
sumers. 855. In which type of market would a large
A. True scale manufacturer of pasta purchase flour
for its products?
B. False
A. Consumer
850. Businesses are started main to: B. Industrial
A. Give away stuff C. Mass
B. To pay taxes D. Resource
C. To maximise profits 856. An entrepreneur is creating a business

plan for a new business; they are includ-
D. To help the community
ing a section on sources of finance. Which
of these are appropriate sources of finance
851. The sign (NP) means paragraph.
to suggest?
A. begin new A. Grant
B. end B. Retained profit
C. hanging C. Owner savings
D. indented D. Bank loan

857. Directing takes place wherever superior- C. Ecommerce

subordinate relations exist. Identify the
characteristic highlighted in the above
statement
863. What can a business sell?
A. Directing is a continuous process
B. Directing initiates action A. goods
C. Directing takes place at every level B. services
NARAYAN CHANGDER
D. Directing flows from top to bottom C. goods and services
858. Transportation is D. none of above
A. To move from place to place
864. Which of the following is NOT a role of
B. To move and never return
change agent?
C. To move and build a new home
A. Responsible for supporting and carry-
D. To move communities ing out the change effort.
859. The communication network in which all B. Ensure the change can support the
subordinates under a supervisor communi- project goal and objectives.
cate through supervisor only is:
C. Act as a conduit of communication be-
A. Single Chain
tween the sponsor and the targets of
B. Inverted-V change.
C. Wheel D. Often report directly to the project
D. Free flow manager and must be able to diagnose
problems.
860. Which of the following is Not a method
form to determine business size?
865. Economic resources can also be referred
A. Value of output to as
B. Number of employees
C. Capital employed
D. Profit
861. What is the main function of managers in

an organization?
A. Coordinating between departments
B. Delegating tasks
C. All of the above
D. Planning
A. Factors of production
862. Personal inspection of goods is possible
B. Goods and services
under
A. Traditional business C. Wants and needs
B. Ebusiness D. Scarci

866. What is recruitment? 871. fish

A. The process by which a business hires A. Natural

staff
B. Labor
B. The process by which a business in-
C. Capital
ducts staff
C. The process by which a business trains D. ?
staff.
872. Extra Mother’s Day greeting cards are
D. none of above printed for the upcoming holiday. The com-
pany loses money due to an unintentional
867. 1) Government companies can sue and
error on the cards and too many were
can be sued. 2) Department undertakings
printed. What type of risk was taken?
can sue and can be sued
A. Reputational and operational
A. (1) is true but (2) is false
B. Operational and strategic
B. (1) is false but (2) is true
C. Both are true 873. The function responsible for the recruit-
D. Both are false ment, training and advertising of a new
post.
868. Which of the following is the feature of
A. Marketing
planning:
B. Human Resources (HR)
A. Pervasive
B. Primary function 874. Which of the following is Abraham
C. Intangible Maslow’s Theory?
D. All of these A. Piece rate

B. Hierarchy of Needs
869. Which of the following statements is not
true with reference to planning? C. Hygiene and Motivators
A. Planning is a pre-requisite for control- D. none of above
ling
875. The total costs of a business are equal to:
B. Planning does not lead to rigidity.
A. the profit made
C. Planning enables a manager to look
ahead and anticipate changes. B. variable costs plus added value
D. Planning facilitates co-ordination C. quantity of units produced multiplied
among departments and individuals in the by average cost of producing each unit
organisation D. quantity of units sold multiplied by the
870. Pramod runs a courier company. His com- selling price
pany falls under
876. Government budget surplus:taxation rev-
A. Primary industry enue exceeds the value of government
B. Secondary industry spending.
C. Tertiary industry A. True
D. Assembling industry B. False

877. Which of the following is a reward for 882. Which of the following banks provides fi-
being devoted to duty? nancial assistance to business to meet long
A. Demotion term capital requirements.?
B. Negligence A. Central Bank
C. Query B. Commercial Banks
D. Promotion C. Development Banks

D. EXIM Bank
NARAYAN CHANGDER
E. Suspension
878. Break even is when 883. Which is an example of a good?

A. the level of output matches the level of A. television repair
input B. pedicure
B. the level of output is double the level
C. shoes
of input
D. haircut
C. the level of input is double the level of
output 884. Name the organization formed for public
D. the time when revenues are profits utilities
879. Define the term Start-up? A. Cooperative societies
A. A new idea with initial capital invest- B. Companies

ment C. Departmental undertaking
B. A new business idea D. None of them
C. A new business with usually a small
number of employees 885. ‘Profit maximization as the objective of
management holds true in this fast chang-
D. A new business with a large number of ing environment’. Identify the character-
employees istic of the profession that management
does not fulfil in the statement being dis-
880. The number of times a unit of money ex-
cussed above.
changes hands during a unit period of time
is known as: A. Restricted entry
A. velocity of circulation of money B. Ethical code of conduct
B. momentum of circulation of money C. Service motive
C. count of circulation of money D. Professional association
D. circulation of money
886. With transportation, we are able to
881. Demographic segment includes travel or
A. Gender, age, income, area A. commute
B. Girls B. sing
C. Boys C. dance
D. Colour D. read

887. Which department is likely to be respon- A. Goods

sible for dealing with an employee’s con- B. Service
tract of employment?

A. Production 892. A producer is
B. Marketing A. Of two or more people or things, de-
pendant of each other
C. Human resources
B. A person who purchases goods and
D. none of above
888. Which of these business activities are C. A person company, or country that
usually NOT in the public (government) makes, grows or supplied goods
sector?
D. none of above
A. grocery stores
B. health 893. How to measure a business size?
C. defence A. The square feet of the business
premise. Literal measurement of the busi-
D. public transport
ness premise.
889. Business Plan is a document that shows B. The number of employees. (50 employ-
in detail how an entrepreneur should set ees)
up his business.
C. The capital employed/ Money invested
A. True into the business
B. False D. Output of sales:How much revenue it
890. There is a firm X, A is a partner in that earns over a period of time.
firm who does not participates in manage- E. Market share:The revenue a specific
ment, but has share in profit. What type company makes from the consumption of
of partner in A? the world market.
894. The function responsible for promoting

the image of the business.
A. Public Relations
B. Marketing
895. Which of the following has the highest

A. Active Partners
position in the company?
B. Secret Partners
A. Regional Manager
C. Sleeping Partners
B. Directors
D. Partners By estoppel
C. CEO
891. Doctor:Goods or Service? D. workers
896. A business selling jewellery is an exam-

ple of a
A. good
B. service

897. Planning is always futuristic D. Telephone directory

A. Feature of Planning E. Visitor’s book
B. Importance of Planning 902. A unit with an investment above Rs. 25
C. Neither lakh and upto Rs. 5 crore.
D. none of above A. Micro
898. Things that are essential and must be pri- B. Small
NARAYAN CHANGDER
oritised C. Medium
A. Must have D. none of above
B. Needs 903. At which level of management, Plant Su-
C. Wish perintendent works?
D. Want A. Top Level
899. Chose the correct explanationTop row B. Middle Level

keys Bottom row keys C. Lower Level
A. I don’t know let me fail D. Administrative Level
B. Bottom row keys are found at the bot- 904. Which of the following is not an effective
tom of the keyboard way of measuring the size of a business?
C. Bottom row keys are found at the top A. number of employees
of the keyboard
B. value of sales
D. Top row keys are keys that are found
at the top of the keyboard C. value of capital invested
E. Top row keys are keys that are found D. profit level
at the bootom of a keyboard 905. The boards on which advertisements are
900. How has globalisation affected market- painted or electronically designed so that
ing management? they are visible during day or night are
called:
A. It has decreased the importance of
customer satisfaction A. Vehicular display
B. It has reduced the need for diverse B. Hoardings

marketing strategies C. Posters
C. It has increased competition and ex- D. Internet advertising
panded target markets
906. Which do people compare in order to
D. It has limited the reach of marketing make choices?
efforts
901. Which of the following documents is not

handled by a receptionist?
A. Business card
B. Delivery note
C. Request form

A. Costs Benefits 911. An asset is something which a business:

B. Supply Demand A. owes

C. Buying Selling B. owns
D. Apples Oranges C. borrows
D. lends
907. Successful management ensures that:
A. Goals are achieved with least cost 912. Sales at a clothing store are lower than
previous years. However, they are now
B. Timely achievement of goals. continuing to increase.Which stage of the
C. Both of the above business cycle is described above?
D. None of the above. A. Establishment
908. To whom should a presentation be B. Growth

aimed? C. Post maturity
D. none of above
913. “The management even takes employees
into confidence before taking significant
decisions. As a result, all the employees
are satisfied as the behaviour of the man-
agement is excellent.” Identify the tech-
nique of scientific management discussed
A. The highest authority in the room, re- here.
gardless of where they are
A. (i) Cooperation, not individualism
B. The entire audience
B. Harmony, not discord
C. The people in the closest rows
C. Science not a rule of thumb
D. Your best friend in the room
D. None of these
909. following is not the function of top level
914. Principles of management:
management-
A. are considered as the Fundamental
A. Setting organizational goals statements of truth
B. Solving problems of middle level man- B. explain the relationship between two
agement business
C. Solving problems of lower level man- C. Increase efficiency
agement
D. clarify the thinking
915. A letter written by a trader to know
910. Why are Trademarks needed? about the quality, quantity, price etc. of
A. They don’t create brand recognition. the goods s/he wants to buy is called:
B. They create brand recognition, it A. Enquiry letter
averts legal issues in the future. B. Order letter
C. Both option A and B C. Complaint letter
D. None of the above D. Recovery letter

916. Mass marketing is about 921. In Business Studies, Bookkeeping does

A. Aiming a product at one particular seg- the following EXCEPT
ment A. Auditors use the books to issue their
B. Developing products for different seg- audit reports.
ments B. The records kept help in management
C. Going for a global marketing strategy decision-making.
D. Aiming the product at the entire mar- C. The accounting records project the
NARAYAN CHANGDER
ket false image of the business to the public.
917. Documents for registration were filed on D. It is a means by which finances of a

6th January. Certificate of Incorporation business can be controlled
was issued on 8th January. But the date
mentioned on the Certificate was 6th Jan- 922. Mr. Raj purchased the raw material (re-
uary. So the company came into existence quired by company in which he is purchase
on manager) at a higher price from a relative.
Which principle is violated here?
A. 6th January
A. Equity
B. 16th January
B. Discipline
C. 8th January
C. Order
D. 18th January
D. Subordination of individual interest to
918. Status comes under the following type of general interest
barrier Explanation:The principle violated here is
A. Semantic barrier ‘Subordination of individual interest to
B. Organisational barrier general interest’ because Mr. Raj prior-
itized his personal relationship over the
C. Non-semantic barrier company’s best interest.
D. Psychological barrier
923. Sate true/ falseConversion of cotton into
919. “ “ working means employees can cloth is an example of a genetic industry
work from home or other locations
A. True
A. Late
B. False
B. Remuneration
C. Autonomy 924. Which of the following is an advantage
D. Remote of a business having a well-known brand
name?
920. What are the examples of Primary Sec- A. It will not have to do any advertising.
tors?
B. It can charge lower prices as a result
A. farming
of brand recognition
B. shops
C. It can produce low quality products
C. forestry and sell them
D. mining D. It will have good consumer recognition
E. restaurants of its products

925. A company introduces a limited-time of-

fer to boost sales. This is an example of:

A. Brand positioning
B. Customer relationship management
C. Sales promotion
D. Public relations
926. is one important reason due to which A. Winning the Lottery

business enterprises feels concerned with B. Bankruptcy
social responsibility
C. Opening another Shop
A. development of social standard for
business D. Being brought by a competitor for a lot
of money
B. threat of public regulation
C. impact of consumer consciousness 930. Job work is an example of:
D. lack of board public support A. B2B commerce
B. E-business
927. An Individual or group which has interest
in business because they are affected by C. Outsourcing
its activities and decisions.
D. C2C commerce
A. Shareholders
931. What type of share capital is also called
B. Travellers
‘’Risk Capital”
C. Stakeholders
A. Preference share capital
D. Students
B. Equity share capital
928. A disadvantage of effective training and
C. Debenture
development? Select two
D. Commercial paper
A. Improving employees’ skills should im-
prove efficiency and quality 932. What does EAP stand for?
B. A wider range of skills available in
A. Economically Active Population
a business allows them to respond to
changes in the market more quickly. B. Economically Affluent Population
C. Paying to send staff on courses or C. Endangered but Active Population
paying internal trainers to train staff will
D. Enormously Affluent Population
carry a financial cost.
D. Developing a highly skilled workforce 933. Which of the following will increase eco-
may take them attractive to to other busi- nomic growth
ness that try to persuade them to change A. An increase in unemployment
jobs, allowing another business to benefit
from training provided. B. An increase in incomes
C. An ageing population
929. Which is the correct ‘Risk’ for an En-
trepreneur? D. Investment in technology

934. To certain extend, the risk of loss or dam- 939. A Kenyan food delivery company trans-
age due to theft, fire, accidents etc. are ports meals from restaurants to con-
removes through sumers. Which of the following is the most
ideal form of transport?
A. Banking
A. Private car
B. Advertising
B. Matatu
C. Insurance
C. Human Porterage
D. Warehousing
NARAYAN CHANGDER
D. Wedding Wedding
935. The process of safe-keeping records is re-
garded as 940. Which business device involves the cre-
ation of a new business by two or more
A. storing information companies, often for a limited period of
B. receiving information time?
C. giving information A. Multinational enterprise
D. interpreting information B. International joint venture
C. Horizontal merger
936. Environmental protection can be done
best by the efforts of D. Vertical merger
A. Business people 941. KDG Insurers applied the principle of

B. Government when they compensated Gerald Trading for
losses incurred due to a burglary.
C. Scientists
A. utmost good faith
D. All the people
B. indemnification
937. The government is giving every individ- C. security
ual 18 and above an extra $1, 000.00 this
D. insurable interest
year. What determinant of demand does
this likely fall under? 942. Which of the following is not a risk of
A. Change in Consumer Tastes running your own business?
B. Change in Consumer Price Expecta- A. Recession /economic / political prob-
tions lems and instability
C. Change in Number of Consumers in the B. Poor reputation which can lead to loss
Market of sales, loss of revenue and loss of prof-
itability
D. Change in Consumer Income
C. Commercial risks, failure of suppliers
938. Funds required to meet day-to-day ex- to supply and customers to pay
penses are known as finance D. Better work/life balance
A. Short-term
943. Which of the following is not a character-
B. Medium-term istics of TAP?
C. Long-term A. Dues process
D. shut up hahaha B. Fairness

C. Generosity 950. Which one of the following is a benefit of

D. Free flow of information having a motivated workforce?

A. Increased labour turnover
944. Studying for a test because you want to
do well. B. Falling absenteeism
A. Extrinsic motivation C. Decreased productivity
B. Intrinsic motivation D. Increased product waste
945. Public deposits are the deposits that are
951. Define internal communication
raised directly from
A. People within the business communi-
A. The public
cate with each other
B. The directors
B. People outside the business communi-
C. The Auditors cate with each other
D. The Owners
C. People above the business communi-
946. WHAT IS THE TERM USED FOR HOLDING cate with each other
THE SECURITIES IN ELECTRONIC FORM? D. People from outer space
A. DEMATERIALISATION
952. An organisation
B. DEMINERALISATION
C. DECENTRALISATION A. Can be completely centralised
D. NONE OF THESE B. Can be completely decentralised
947. Why is accurate and timely information C. Can never be completely centralised
important for effective management? or decentralised
A. To lead and motivate employees D. None of the above

B. To measure the success of a business 953. A good tax should be all of these but?
C. To make better decisions when organ-
A. Simple
ising resources
D. To communicate with the other func- B. Efficient
tional departments C. Equal
948. three importance of coordination. D. Overbearing
A. i. Growth in size ii. Functional differ-
954. This group of employees refer to whether
entiation iii. Specialization
a member of staff has a specific responsi-
B. 1 rule 2. policy 3. methed bility for meeting a target set by the busi-
C. 1 functional 2. Divisional 3. formal ness that is focused on achieving the busi-
ness’s aims or objectives.
D. all
A. Operational staff
949. Environmental scanning is a continuous
process. B. Support staff
A. True C. Finance staff
B. False D. Team leader

955. Jivesh has joined as a creative head in an 960. There are factors of production
home decor company. He always ensures
A. 4
that the work has been divided into small
and manageable activities and also the ac- B. 8
tivities of similar nature are grouped to- C. 8
gether. Identify the related step in organ-
ising process being mentioned in the above D. 9
lines.
961. According to this principle of scientific
NARAYAN CHANGDER
A. Identification and division of work management, “Scientific management has
B. Departmentalisation for its foundation the firm conviction that
true interest of the management and work-
C. Assignment of duties ers are one and the same; the prosperity
D. Establishing reporting relationship for the employer cannot exist for a long
time unless it is accompanied by prosper-
956. Local businesses are normally what ity for the employees and vice versa.”
sized? (Select all that apply)
A. Science, not rule of thumb
A. Small
B. Harmony, not discord
B. Medium
C. Cooperation, not individualism
C. Large
D. All of the above
D. none of above
962. Mohan is retired from the post of a fore-
957. What did you have for breakfast this
man in a factory. At what level of man-
morning?
agement is he working?
A. Porridge
A. Lower level
B. Eggs and toast
B. Operational level
C. CAFFEINE!!!!
C. Supervisory level
D. All of the above
958. What is the relationship between quan-
tity supplied and price? 963. your feet should be
A. a. They are not related.

B. a. They are directly related.
C. They are inversely related
D. They are related through demand.
959. Which of the following insurance policies

is not for motor vehicle?
A. Third party A. flat
B. Marine B. line spacing
C. Comprehensive C. left indent
D. Theft D. left shift

964. The style of singing of Arijit Singh and A. True

Honey Singh are to each other, how- B. False
ever they acquired same knowledge of ra-

gas. Identify the feature of art discussed 969. Deciding how much to charge for goods
above. and services.
A. Based on practice and creativity A. Marketing
B. Universal validity B. Goods
C. Personalized application C. Pricing
D. Existence of theoretical knowledge D. Selling
965. Which of the following statements about 970. Which one of these is a characteristic of
overdrafts is not true? business?
A. Short term source of finance A. Fixed wage or salary
B. It’s really a small, short term loan B. Fixed professional fee for services
C. It’s flexible, in that it can be used given
whenever it is needed C. Deals in goods and services
D. Cheap-the interest rate is usually D. none of above
lower than that of a long-term bank loan
971. Which one of the following costs is most
966. An act of writing that uses signs and likely to be variable for a fast food restau-
strokes to represent spoken sound is rant?
called A. the salary of the manager
A. Shorthand B. the rent of the restaurant
B. Phrases C. the cost of the food supplies
C. Dictation D. the machinery used to cook the food
D. Transcription
972. The Union Cabinet has given ‘in-principle’
967. Define who the board of directors is. nod to divest stakes in Air India-a wholly
A. The person who owns stock in a cor- government owned airline. This means the
poration has the right to vote on com- government is willing to shed a substan-
pany matters which includes voting for the tial portion of its stake and hand over the
board of directors management of the ailing airline to the pri-
vate sector. Identify the concept being de-
B. Group of individuals elected to repre- scribed in the above lines
sent share holders. A boards mandate is
to establish policies and make decisions A. Privatisation
on many company issues B. Liberalisation
968. To form a partnership firm atleast two C. Globalisation

persons are required. The maximum limit D. None
on the number of persons is ten for bank-
ing business and 20 for other businesses. 973. The term ‘market’ may be understood in
If the number exceeds the above limit, the which of the following contexts?
partnership becomes illegal A. Geographical area covered

B. Type of buyers A. Sole Proprietorship

C. Quantity of goods transacted B. Partnership
D. All of the above C. Corporation
974. When power is taken away from the D. Franchise
state governments and given to local gov-
ernment is called 979. By comparing with standards, a man-
A. Decentralization ager can know whether the goals are
NARAYAN CHANGDER
achieved or not.
B. Centralization
A. Risk
C. Panchayat committee
D. Federalism B. Ideas
C. Actual performance
975. Which of the following is NOT an advan-
tage of privatisation as an economic pol- D. Costs
icy? Explanation:All members in an organiza-
tion need to work towards achieving these
A. Improved efficiency as profit incentive
goals. These goals set the targets which
leads to cutting cost and reducing waste
need to be achieved and against which ac-
B. There are many industries which per- tual performance is measured.
form an important public service, e.g.,
health care, education and public trans- 980. Discount supermarkets, such as Aldi and
port Lidl, are most likely to segment the market
C. It allows more firms to enter the indus- according to:
try and increase the competitiveness of A. Gender
the market which can improve efficiency
B. Age
D. Selling state-owned assets to the pri-
vate sector raised significant sums for the C. income
government as well as tax revenue D. Lifestyle
976. What is collecting “Primary Research”?
981. Proper use of product is a
A. Information collected for a specific
purpose A. Rule
B. Information collected second hand B. Regulation
C. Information collected offline C. Responsibility
D. Information collected through old D. Right
sales records
982. Which industry sector are raw materials
977. An employee is an internal stakeholder?
a part of?
A. True
A. The primary sector
B. False
B. The secondary sector
978. This type of business is a contractual
C. The tertiary sector
agreement with a parent company to sell
its products/services in an area. D. The manufacturing sector

983. you need how many objectives 988. Which is not an element of the promotion
A. 1 mix

B. 2 A. Advertising
C. 3 B. Publicity
D. 4 C. Personal selling
D. Packaging
984. The form of business unit which has a min-
imum of two and maximum of twenty peo- 989. In case of credit money
ple is A. money value=commodity value
A. Co-operative society B. money value>commodity value
B. Private limited company C. money value<commodity value
C. Public liability company D. none of these
D. Partnership
990. Teaching yourself, perhaps by thinking
985. This decision relates to the proportion why a problem occurred and making sure
in which funds are raised from various learn from your mistakes?
sources
A. Self-learning
A. Dividend decision
B. Ongoing training
B. Financing decision
C. Informal training
C. Investment decision
D. Formal training
D. none of above
991. Do you think it is wise to create your own
986. A Business owned by one person is called pros and cons for your business
A. Yes
A. Business man
B. No
B. Sole Trader
992. Banking removes the hindrance of
C. Private limited company
A. Place
D. Partnership
B. Transfer
987. Lifestyle changes in today’s society has
C. Time
meant that many people no longer have
the time to cook and prepare meals from D. Finance
scratch. As a result, the ready meal mar- E. Information
ket has grown significantly over recent
years. Which customer need is the ready 993. There should only one boss over a subor-
meal market primarily meeting? dinate says
A. Price A. Unity of direction
B. Quality B. Unity of command
C. Choice C. Scalar chain
D. Convenience D. Authority and responsibility

994. Only based on sales forecasting he would 999. Assertion (A) The activities of each de-
support in the preparation of the annual partment need to be linked through coordi-
plans for its production and sales. ‘Iden- nation.Reason (R) Specialists usually think
tify the features of planning highlighted that they are only qualified to evaluate,
here judge and decide accordingto their profes-
A. Focuses on achieving objectives sional criteria.Alternatives
B. Futuristic A. Statement I is true and Statement II is

false
NARAYAN CHANGDER
C. Mental exercise
B. Statement I is false and Statement II
D. None of these is true
995. People of all races, genders and religions C. Both the statements are true
working in a business and respecting each D. Both the statements are false
others values and beliefs is known as Explanation:Coordination is necessary to
A. Tolerance link department activities. Specialists of-
ten rely on their professional criteria for
B. Inclusivity
evaluation and decision-making. The cor-
C. Education rect choice is ‘Statement I is false and
D. Respectful Statement II is true’.
996. People use a checking account for the fol- 1000. Funds required for purchasing current
lowing reasons except: assets is an example of
A. Reduces the need to carry large A. Fixed capital requirement
amounts of cash B. Ploughing back of profits
B. Written record of expenses C. Working capital requirement
C. Convenience D. Lease financing
D. Earn large amounts of interest
1001. What is the ratio of deposits which com-
997. what would a business look for when re- mercial banks are required to keep with
locating. themselves called?
A. lots of KFC. A. CRR
B. good transport links. B. SLR
C. lots of good universities. C. both
D. town with not a lot of people. D. none of above
998. Which of the following is a direct bene- 1002. what is one of the argument for social
fit of having an efficient logistics depart- responsibility
ment? A. long-term interest of the firm
A. Products arrive exactly when needed B. development of social standard for
B. Labour productivity will reduce business
C. Efficiency will be minimised C. improve public image
D. Staff motivation will increase D. development of business education

1003. Which of the following is NOT a reason B. Time

for a business to adopt a new pricing strat- C. Information
egy?

D. Money
A. it is trying to enter a new market
B. it wants to make sure all its costs are 1008. Sneha owns a nursery in Faridabad. She
covered is now planning to venture into the busi-
ness of setting up a portal for selling ter-
C. it wants to decrease its profits rarium plants (art of growing plants inside
D. it is trying to increase its market share glass jars with a narrow opening). The
market for indoor plants in India is esti-
1004. Which of the following explain job sim- mated at over |250 crore annually and
plification? is growing at 15% to 20%. The ter-
A. This can improve task efficiency by re- rarium plants require less water and are
ducing the number of tasks performed by much in demand now with houses becom-
workers. ing small and virtually no gardens for peo-
B. This involves moving employees from ple residing in apartments in metro cities.
one job to another to provide them with the above case highlights one of the point
variety and stimulation. related to the importance of business en-
vironment and its understanding by man-
C. A job design that combines a series of agers. Identify it.
tasks into one new, broader job to give
employees variety and challenge. A. It helps in coping with rapid changes
D. incorporates high-level motivators B. It helps the firm in improving perfor-

into the work including job responsibility, mance.
recognition, and opportunities for growth, C. It helps the firm to identify threats and
learning, and achievement. early warning signals
1005. Ships plying over a fixed route and fol- D. It enables the firm to identify opportu-
lowing a prescribed timetable are called: nities and getting the first mover advan-
tage.
A. Cargo
B. Tramp 1009. Which implies being answerable for the
final outcome?
C. Liners
A. Accountability
D. Charter party
B. Responsiblity
1006. If something is scarce it has more than C. Authority
one valuable use
D. All of the above
A. true
B. false 1010. “Infosys decides to open school for
lesser privileged children” is an example
1007. Central Warehousing Corporation, the of environment.
premier warehousing agency in India, pro- A. Economic
vides logistics support to the agricultural
sector. Hence, such type of corporation B. Political
helps in removing hindrance of C. Legal
A. Place D. Social

1011. Which of the following price quotations B. There are not enough resources to sat-
contains the cost price, insurance charges isfy people’s wants.
and the cost of transporting the goods? C. There are too many factors of produc-
A. C.I.F tion.
B. F.O.R D. none of above
C. C & F
1017. Businesses that physically move travel-
D. F.O.B ers from one place to another.
NARAYAN CHANGDER
1012. What are the two activities included in A. travel package
commerce B. travel industry
A. Business and trade C. lodging
B. Banking and Insurance D. tourism
C. Trade and auxiliaries to trade
1018. The following are disadvantages of pri-
D. Industry and Trade vate limited liability company except
1013. Mr. Martins told Miss Chinyere that A. not listed in the stock exchange
her cheque is stale. This means that the B. cannot sell shares
cheque is
C. management structure is simple.
A. dirty
D. Capacity to raise external finance to
B. expired expand business is limited
C. neat
1019. What can make humans resourceful?
D. rough
A. Education
1014. Which of the following is a reason for B. Training
international expansion of a business?
C. Experience
A. To maximise competitive risk
D. All of the above answers are correct
B. To ensure business efficiency
C. To find new markets 1020. Under which training method, both the
technical institutes and the business or-
D. None of the above ganisations jointly impart training to their
members?
1015. Highlight a short term environmental ef-
fect A. Induction Training
A. Climate change B. Apprenticeship Training
B. Traffic congestion C. Vestibule Training
C. Resource Depletion D. Internship Training
D. Air noice and small pollution 1021. What is a variable cost?
1016. Which of these is the best definition of A. A cost which does not change
the ‘economic problem’? B. A cost which they must pay even if they
A. People do not have enough money. produce nothing

C. A cost which changes the more or less C. Recurring deposit account

the business produces D. Joint account

D. A cost the business pays when they
start 1027. Which of the following is an example for
the single use plan
1022. The sequence in which particular opera- A. Policy
tions are carried out in respect of the per-
formance of business activities of an orga- B. Procedure
nization is called C. Budget
A. Business operation D. Method
B. Business opportunity 1028. In which of the following would one per-
C. Office arrangement son be responsible for all of the risks but
D. Office performance also receive all of the profits?
E. Office procedure A. Corporation

B. Ownership
1023. The currency created by the central bank
C. Partnership
is called
D. Dual owner business
A. High powered money
B. Money 1029. Which of the following office equip-
ments is used to create a hole in a paper?
C. Bank money
A. typewriter
D. Money supply
B. file cabinet
1024. Management is process of
C. ready reckoner
A. Coordination, survival, profit
D. perforator
B. Planning and organising
E. photocopier
C. Planning, organising, staffing, direct-
ing, controlling 1030. The records that pass between one or-
ganization to another for effective and
D. Planning and controlling
smooth running of business transaction is
1025. has restricted entry. called office
A. Business A. Correspondence
B. Employment B. Document
C. Profession C. Files
D. Entrepreneurship D. Itinerary
E. Memoranda
1026. Customers are required to deposit a spe-
cific sum of money every month in his / her 1031. Which one of the following is a feature
account which is also known as cumulative of total quality management?
time deposit account A. All the products will be sold
A. Savings account B. More inspectors are needed to check
B. Current account on the quality

C. No customers will complain about the C. Job enrichment

product
D. none of above
D. Quality is built into every part of the
production process 1037. These are based on a year’s work and
are paid monthly
1032. In which type of bank account excess of
a particular limit gets transferred to fixed A. Wage
deposit account? B. Profit Share
NARAYAN CHANGDER
A. Recurring Deposit account C. Bonus
B. Multiple option deposit account
D. Salary
C. Current account
D. Fixed deposit account 1038. This type of partners is found in Limited
Partnership firms in some European coun-
1033. Which of the following is not an impor- tries and USA
tance of business studies? It
A. Limited Partners
A. Creates employment opportunities for
people B. General Partners
B. enables us to know the essence of 1039. “It has adapted to the market require-
keeping accounting records ments and produced different types of
C. helps to provide the basic skill neces- rugs suiting the customer needs.” Identify
sary to function as an activist the nature of management discussed here.
D. helps to improve the standard of living A. Continuous process
of the people
B. Intangible force
1034. If the product is branded, it will likely C. Dynamic function
be aimed at a particular market segment.
D. Multidimensional
A. True
B. False 1040. What is the quickest way to find a mis-
take in your bank account?
1035. Which seeks to bridge the gap between
where we are and where we want to go? A. writing a check
A. Planning B. use online banking

B. Organising C. your transaction register
C. Controlling D. using your debit card
D. Directing
1041. What is a characteristic of external eq-
1036. Is about enhancing the experiences of uity finance?
workers, giving workers a wide range of A. Specific maturity date
challenging tasks and more responsibility
at work. B. Low interest payments
A. Teamwork C. Fixed returns to owners
B. Purpose D. Diluted business ownership

1042. Which of the following is not an eco- 1048. Keeping a check on the working of em-
nomic activity? ployees is

A. Production A. Supervision
B. Trading in goods B. Motivation
C. Professional C. Directing
D. Social service D. none of the above
1043. Private enterprises are accountable to 1049. When a consumer makes a purchase on-
the public through the parliament. line they have a certain period known as
the “Cooling off Period” this covers this
A. True time frame:
B. False A. 28 Days
1044. In application of double entry principles, B. 14 Days
every transaction involves accounts C. 7 Days
A. 5 D. 24 Hours
B. 3 1050. Arrange the correct sequence of motiva-
C. 2 tion process in order.
D. 1 A. (i), (iv), (ii), (iii), (v), (vi)
E. 4 B. (i), (ii), (iv), (iii), (v), (vi)
C. (i), (ii), (iii), (iv), (v), (vi)
1045. Planning involves setting targets and
predicting future conditions, thus helping D. (iv), (i), (ii), (iii), (v), (vi)
in making a choice. Which importance of Explanation:The correct sequence of mo-
planning is highlighted in the above state- tivation process is (d) (iv), (i), (ii), (iii), (v),
ment? (vi).
A. Planning provides direction. 1051. Organisational change may be influ-
B. Planning reduces overlapping and enced by internal or external factors.
wasteful activities. A. True
C. Planning reduces the risk of uncer- B. False
tainty.
1052. Contracts imposes rights and obliga-
D. Planning facilitates decision making. tions on BOTH parties.
1046. What is the risk of starting a business? A. True
A. be a boss B. False
B. lose money 1053. Short-term needs that can vary accord-

ing to the productivity and output, for in-
C. achieve your dreams
stance, wages.
D. none of above
A. Working capital
1047. Maslow’s hierarchy has 5 steps? B. Operating capital
A. True C. Short-term debt
B. False D. Borrowings

1054. A business uses an overdraft. An over- 1058. Which of these is the appropriate way
draft is of greeting?
A. a long term finance A. “Thank you for calling B.H.S. This is Su-
B. a short term loan from a bank san, how may I assist you?”
C. a method of borrowing money without B. “Good afternoon. Thank you for call-
having interest ing B.H.S. This is Susan, how may I assist
you?”
D. none of above
NARAYAN CHANGDER
C. “Good afternoon. Thank you for calling
1055. Recieving and attending to visitors in an B.H.S. This is Susan, what is your name?”
organization is the job of D. “Good afternoon. This is Susan, how
A. A clerical staff may I assist you?”
B. A manager 1059. Corner store, hairdressing salon,
C. An officer newsagent are all examples of what sized
business?
D. Cop
A. Micro
1056. Newone Solar Limited was operating its B. Small
business in London. The company started
exporting its products to India when the C. Medium
Prime Minister announced relaxation in im- D. Large
port duties on solar products. The com-
pany also appointed retailers in India who 1060. Mohenjodaro werefounded in
had a direct on-line links with the suppliers A. Second millennium B.C.
to replenish stocks when needed. Identify
the dimension(s) of business environment B. third millennium B.C.
highlighted in the given case. C. Fourth millennium B.C.
A. Political environment D. third millennium A.D.
B. Economic environment
1061. internal operating unit or “brains” of
C. Both (a) and (b) the computer
Explanation:The given case highlights
both the political and economic dimen-
sions of the business environment due to
the relaxation in import duties and the
appointment of retailers in India.
1057. A good receptionist treats visitors to

the organization with
A. Hostility A. rom
B. Indefference B. ram
C. Respect C. CPU
D. Scorn D. QWAM

1062. Partnership firms can be classified in 1068. Which strategy for overcoming resis-
A. 2 tance is described below? involves
communication by listening and respond-

B. 3 ing with the aim of reaching and agreed
C. 4 outcome (compromise), while avoiding dis-
D. 7 pute.
A. communication
1063. Which of the following is an advantage
of centralisation? B. manipulation
C. negotiation
A. Decision making is consistent across
the organisation D. Participation
B. Increased motivation amongst junior 1069. Tomatoes is best moved from Kano to
managers Lagos road. True or False?
C. Reduces the pressure on senior man- A. True
agers
B. False
D. Increased staff involvement in the de-
cision making process 1070. Any place where buyers and sellers
meet to engage in trade. It is also referred
1064. A marketer’s job in an organization is to to as the demand for a product.
A. identify needs of the target customers A. Organization
B. develop products and services that sat- B. Market
isfy customers’ needs. C. Business
C. Both (a) and (b) D. none of above
D. Neither (a) nor (b)
1071. In online buying the buyer drops the
1065. The purpose of business activity is items selected in a
A. to earn only profits A. Shopping box
B. to provide social service B. Net card
C. to satisfy customer wants C. Shopping cart
D. to increase its reputation D. All of the above
1066. Speculative risks involve both the possi- 1072. Read the following carefully and an-
bility of gain, as well as, the possibility of swer the following question no.1 on
loss the basis of the same:All the four chil-
dren of Mr.Madan Lal are doctors.Shyam
A. True is a skin specialist, Krishna is a heart
B. False specialist, Radhika is a child specialist
and Gauri is a physician. Dr.Shyam
1067. The basic needs of man are joined a multi-speciality private hospi-
A. land, money, car tal.Dr.Krishna established his own nurs-
B. food, money, land ing home. Dr.Radhika works in a gov-
ernment hospital and also treats the poor
C. food, clothing, shelter people free of cost in a charitable dis-
D. food, shelter, wifi pensary.Dr.Gauri opened a medical store

wherein she sells genuine medicines, get- 1077. For every decision he makes he has to
ting the minimum profit margin.2 is en- be very cautions as once the decisions are
gaged in employment. made he cant go back i.e., can’t cancel the
A. Dr. Shyam project.”Identify the type of concept dis-
cussed here
B. Dr. Radhika
A. Irreversible decision
C. Dr. krishna
B. Risk involved
D. Both a $ b
NARAYAN CHANGDER
C. Amounts of funds involved
E. Dr. Gauri
D. Long-term growth
1073. What does a receptionist do?
A. answer phones 1078. An officer who gets goes to office on
time is said to be
B. help customers
A. Faithful
C. all of the above
B. Obedient
D. none of above
C. Punctual
1074. The total costs of business D are £25,
000. If business D makes a loss of £12, D. Regular
500, what are its sales? E. Sincere
A. Loss of £12, 500
1079. Which is an advantage of rail over road
B. Sales of £12, 500 transport for loads carried over long dis-
C. Sales of £37, 500 tances?
D. Loss of £37, 500 A. Fuel costs per unit are less.
1075. In trial balance, the total debit balance B. Goods are more secure.
should be equal to the total balance C. Small loads may be carried cheaply.
A. Asset D. There are rail links to all local areas.
B. Bank
1080. the process of starting up a business is
C. Cash
known as?
D. Credit
A. entrepreneurship
E. Discount
B. entrepreneur
1076. Capital refers to C. capital
A. The “gifts of nature” or natural re-
D. sole trade
B. people with all their efforts and abili- 1081. Boards
ties A. CBSE
C. the tools, equipment, and factories
B. ICSE
used in production of goods and services
C. UP Boards
D. individuals who start a new business
or bring a product to market. D. Rabse

1082. What do people need to live? B. economy

C. factors of production

D. Infrastructure
1087. A manufacturer sells her organic meals

only to major supermarkets. Which distri-
bution channel has the manufacturer cho-
sen?
A. Exclusive
A. food, water, and shelter
B. Intensive
B. toys, candy, and bikes
C. Selective
C. cupcakes, ipads, and chairs
D. Warehousing
D. books, movies, and games
1088. Businesses fulfill the needs and wants
1083. Which of the following is a reason why of consumers.
quality is important?
A. True
A. Protect a business’ reputation
B. False
B. To behave ethically towards suppliers
C. To improve cash flow 1089. Disadvantages include unlimited liabil-
ity, difficult to raise financial capital, dif-
D. To make staff work harder ficulty attracting qualified employees, lim-
1084. Differentiate ited life
A. The strength and number of competi- A. Sole Propriotorship

tors operating in a market B. Partnership
B. Show that a product is different from C. Corporation
similar products D. none of above
C. Giving a product or service ‘personal-
ity’ with a name 1090. Business studies is designed to cover ba-
sic elementary knowledge and skills in or-
D. Features of a product ganizing and
1085. Which one of the following is NOT a ben- A. school and home
efit of collecting market research? B. business enterprise and general office
A. To find out what customers want administration
B. To find out how much tax needs to be C. farm and school
paid D. office administration and home
C. To identify gaps in the market
1091. Under this method of recruitment, a no-
D. To inform the marketing mix tice is placed on the notice board of the
1086. The term used to describe the way a na- organisation containing the details of the
tion provides for the needs and wants of jobs available.
its people A. Casual Callers
A. resources B. Direct Recruitment

C. Labour Contractor B. When a partnership converts into a pri-

D. Employees Recommendation vate limited company
C. When a state owned industry is sold to
1092. Which definition is Autocratic leadership the private sector
style?
D. When a private sector firm is pur-
A. leader encourages group input chased by the government
B. leader makes all decisions 1097. The of business firm is measured by
NARAYAN CHANGDER
C. there is no defined leader its ability to satisfy its short term obliga-
tions as they become due.
D. everyone has input and leads them-
selves A. Activity
B. Liquidity
1093. Lack of consultation and a negative re-
lationships between employees and man- C. profitability
agement can lead to the change D. Solvency
A. not being accepted by employees 1098. Coordination is
B. being accepted by employees A. a management function
C. being implemented effectively and ef- B. the essence of management
ficiently C. an objective of management
D. being implemented effectively but not D. a social objective
efficiently
1099. An individual is looking for a secure way
1094. A manager needs to produce 1000 units to save for retirement. Which banking
of a product in 6 months. He did produce product is most appropriate?
produce the expected units but at a higher
A. Checking account
cost. The manager is
B. Credit card
A. Goal oriented
C. Pension fund
B. Efficient
D. Mobile wallet
C. Effective
1100. provides a brief history and sum-
D. None of the above mary of the business, objectives of the
1095. Number of specialist in technique of business
functional foremanship A. Financial Information
A. 4 B. Business Location
B. 8 C. Market
C. 10 D. Description of Business
D. 6 1101. How is Accountability created

A. By assigning responsibility
1096. Which of the following is the best defi-
nition of privatisation? B. By assigning authority
A. When private limited companies con- C. Both of the above
vert into public companies D. None of these

1102. Surveys help us to determine C. B2C

A. Facts D. young man

B. Opinions 1107. Which of the following is not a benefit
C. Answers of having a well-motivated workforce?
D. Figures A. Improved productivity
B. Low rate of absenteeism
1103. A business with social objectives that
reinvests most of its profits back into C. Low labour turnover
the business or into benefiting society at D. Increased absenteeism
large.
1108. A soup manufacturer finds it difficult to
A. Social network
cope with the increase in demand for soup
B. Social enterprise in winter. Which performance objective
C. Corporation could assist this business to meet the de-
mand?
D. Multinational company
A. Cost
1104. Ethnic and Religious differences relate B. Customisation
to the environment.
C. Dependability
A. Social
D. Flexibility
B. Financial
1109. Which is NOT a major reason for more
C. Economic
competitive markets?
D. Legal
A. High quality products
1105. Physical arrangement of machines and B. Shrinking globe
equipment needed to manufacture a prod-
C. Low cost of setting new businesses
uct
D. Privitisation of industries
A. Plant layout
B. Physical facilities 1110. A sole proprietor has a limit in which of
the following ability
C. Location of business
A. Managerial
D. Size of the firm
B. Worker
1106. olx market place is a platform for buy- C. Owner
ing and selling services and goods such
as electronics, furniture, household goods, D. None of the above
cars and bikes. it connects local people to 1111. Zero-Hours Contract is when
buy, sell or exchange used goods by mak-
ing it fast and easy for anyone to post A. You work when you feel like it
a advertisement through their mobile or B. You are guaranteed a set number of
on the web. identify the component of e- hours per week
business in the given case C. You are not guaranteed a set number
A. C2C of hours per week
B. B2B D. none of above

1112. The following shows the importance of B. Right to choose

office procedure except that it
C. Right to safety
A. Allows for better co-ordination of activ-
D. Right to be informed
ities
B. Creates friction between staff and 1117. What is probity?
management
A. It is the act of being content with one-
C. Promotes a better flow of work in the self
NARAYAN CHANGDER
office
B. The act of being completely honest
D. Promotes effective staff training pro-
gramme C. The act of one Ego rules
E. Reduces the general cost of running D. The ability to be discipline
business
1118. A short account of the main features of
1113. Which of the following is not an at- the job
tribute of honesty?
A. Job roles
A. Commitment
B. Job description
B. Dedication
C. Job retention
C. Devotion
D. Job to do list
D. Fraudulence
E. Sincerity 1119. Total Costs = + Variable Costs
1114. is a credit extended by one trader A. EC

to another for the purchase of goods and B. FC
services
C. HC
A. trade credit
D. TC
B. public deposits
C. inter-trade deposits 1120. His sense of humour is one of his better
D. loan from trading company
A. lives
1115. Which career professional is not part of
the Business, Management, and Adminis- B. traits
tration career cluster? C. intelligence
A. Human Resources Director D. competitions
B. Assistant to the Chief Executive Officer
C. Business Accountant 1121. It violates the principle of Unity of com-
mand
D. Mathematics Instructor
A. Fatigue Study
1116. Which consumer right suggests that a
B. Functional Foremanship
consumer has a right to register his dissat-
isfaction? C. SImplification of work
A. Right to be heard D. Differential piece wage system

1122. What is the meaning of profit in a busi- 1127. To provide protection to the consumers
ness scenario? against the improper behaviour of the pro-
ducers and sellers is called

A. total costs less revenue
A. Consumers Protection Act
B. revenue less costs of sales
B. Consumer Protection
C. revenue less fixed costs
C. Consumer Welfare
D. revenue less total costs
D. Consumer Education
1123. Principles of Management are not?
1128. Ensuring a business achieves repeat pur-
A. Universal
chase, they focus on four areas. They are
B. FLexible A. The four P’s
C. Absolute B. The 6 thinking hats
D. Behavioural C. Blue sky thinking
1124. The shareholders of this type of busi- D. Lateral thinking
ness ownership (often family members)
can be employed by the company. 1129. Record sales of goods or merchandise on
credit in the
A. Public Company
A. Sales Journal
B. Partnership
B. Purchases Journal
C. Private Company
C. Cash Receipts Journal
D. none of above
D. General Journal
1125. Deindustrialisation is
1130. “Matching the description” “Mer-
A. manufacture goods made from raw chantable quality” “Fit for purpose” are
materials provided by the primary sector part of what Law?
B. extract and exploit the natural re- A. The Sale of Goods Act
B. The Trade Description Act
C. provide services to consumers and
other sectors of industry 1131. In case of Registration is compul-
sory
D. Relative decline in the importance of
country’s secondary (manufacturing) sec- A. Company
tor B. Sole proprietorship
1126. Where would you usually find a sum- C. Partnership

mary of the work history of a prospective D. none of above
employee?
1132. Multinational enterprises:
A. CV
A. Increase the transfer of technology be-
B. Person specification
tween nations
C. Job description
B. Make it harder for nations to foster ac-
D. Interview tivities of comparative advantage

C. Always enjoy political harmony in na- A. Analysing deviations

tions where their subsidiaries operate B. Comparing actual performance with
D. Require governmental subsidies in or- standards.
der to conduct worldwide operations C. Establishing standards.
1133. A salary is paid monthly. D. Measurement of actual performance
A. True 1138. Reinforcement helps sustain the change.
B. False This can be achieved through
NARAYAN CHANGDER
1134. helps in improving worker’s level A. Rewards and Recognition
skills which will motivate the employees B. Sharing Successes and Achievements
A. Training C. Continued Communication of the vision
B. Promotion D. All of the Above
C. Job Rotation
1139. A supermarket discovers that another
D. Job Enrichment grocery store has opened at a nearby lo-
cation. This represents an activity in the
1135. Which of the following is not a limita-
tion of a super bazar?
A. Micro
A. Heavy investment
B. Macro
B. Low credit facility
C. Market
C. Low operative cost
D. Marketing
D. Lack of efficient management
1140. What is the pay yourself first strategy?
1136. Customers are interested in a business
because: A. A strategy that helps a person take ad-
vantage of high interest rates when sav-
A. They want to be oaid they money they
ing money
are due
B. A strategy that requires a person to
B. They want the employees to be paid a
give up one thing for another
good salary
C. A strategy that recommends a person
C. They want the business to make the
set aside a portion of money for saving
products they want at good prices
each timemoney is received
D. They want to be paid a bonus
D. A strategy for developing goals
1137. Some employees have been assigned
1141. What is equity financing?
the job of measuring the output in an objec-
tive and reliable way. They are applying A. Selling company shares to raise capital
different techniques for achieving this aim. B. Using personal savings to fund busi-
Some of these are personal-observation, ness activities
sample-checking etc. They are also keep-
ing the units of measurement same as that C. Borrowing money from external
of the units in the standards. Name the sources to fund operations or expansion
step of ‘Controlling process applicable in D. Receiving grants from the government
the above paragraph. to finance operations

1142. Which DOES NOT belong to the group? 1147. Partnership means when a large organi-
A. Pie Chart zation sell shares for its owners

A. True
B. Table
B. False
C. Diary
D. Pictogram 1148. Incoming and out coming mails of an or-
ganization are called
1143. A business organization established, A. Bulletin
owned and financed by one person is called
B. Correspondence
C. Journal
A. Co-operative society
D. Handbill
B. Partnership
E. Magazine
C. Public/private company
1149. Which one does NOT belong on a person
specification?
1144. Job production allows for many varia- A. Pay
tions in the design of products B. Skills
A. True C. Qualifications
B. False D. Experience
1145. long-term insurance against a certain 1150. A business needs to minimize trans-
event portation costs for bulky, non-perishable
goods. Which mode is best?
A. Air
B. Sea
C. Road
D. Rail
1151. Minimum number of members required
to form a Public Company are
A. assurance
A. 2
B. insurance
B. 7
C. insured event
C. 10
D. life cover
D. 12
1146. Which of the following is a characteris- 1152. One business merges with or takes over
tic of a democratic leadership style? another business in the same industry but
A. Little input from the leader at a different stage of production.
B. Two-way communication A. Horizontal integration
C. Employees are not involved in decision- B. Conglomerate
making C. Vertical integration
D. Strict control over employees D. Scarcity

1153. A well motivated workforce gives ben- 1158. What impact would changing a business
efits to the business like objective to survival have on a c company?
A. Low output per worker (SELECT 2)
B. One way communication with manage- A. Prices will increase

ment B. The business may have to reduce costs
C. Willingness to accept change C. Quality of the products may suffer
D. High Labour Turnover D. The business will have more money to
NARAYAN CHANGDER
spend on promotion
1154. What is the better solution to minimize
the conflict in partnership? (EVA) 1159. Which one of the following businesses
would be classify as tertiary?
A. Everyone should contribute their per-
A. Strawberry farm business
sonal assets.
B. Bread manufacturing business
B. There should be government interven-
tions. C. Insurance
C. Written/ verbal agreement should be D. none of above
taken to consideration when conflict rises. 1160. What is the biggest risk of starting a
D. Major shareholders should be in new business?
charge. A. Losing Money
1155. CREATE:Why don’t you device your own B. Making Money
why to deal with problems? C. Being Successful
A. It might not work. D. Failing
B. The force-field is already proven that 1161. When is a business making a profit?
it does work.
A. When revenues are higher than costs
C. All the above.
B. When revenues equal costs
D. none of above
C. When revenues are less than costs
1156. What is one example of a Sole Propri- D. none of above
etorship?
1162. CB means on the ledger
A. Landscaper
A. call back
B. McDonalds
B. come back
C. Insurance Agent
C. communication book
D. Nike D. cash book
1157. If you have an increase in sales what 1163. What is qualitative data?
effect would that have on the break-even
A. Data involving numbers
point?
B. Data involving information with no
A. Increase
numbers
B. Decrease C. Data with information that involves
C. Stay the same business’ marketing strategies
D. none of above D. data involving colors

1164. It is the benefit that could have been 1168. Which one is not a quality of a good
gained from an alternative use of the same leader?
resource. A. Social Skill

A. Business Activity B. Decisiveness
B. Opportunity Cost C. Integrity
C. Scarcity D. Dominance
D. Economic Problem 1169. IN WHICH YEAR BSE ESTABLISHED?
A. 1879
1165. What type of office layout is shown in
the picture? B. 1876
C. 1877
D. 1875
1170. Which of these is NOT a business objec-
tive?
A. Creating more shops to get more cus-
tomers
A. Cellular B. Helping to set up a low cost hospital in
B. Virtual the city
C. Closed C. Cheating customers
D. none of above
D. Open plan
1171. To buy a product, customers in a market
1166. What is this? must first
A. be willing to buy the product
B. locate the product in a store
C. learn the product’s features
D. make sure the product is on sale
sources to enjoy a product is called
A. Labour A. consumer
B. Capital B. marketer
C. Enterprise C. trader
D. Land D. producer
1173. Which of these phrases best describes
1167. If a business if acting ethical, it means
the marketing mix?
A. They act morally correct
B. They act morally incorrect
C. They cut corners
D. The test on animals

A. How the products are organised in a 1177. Don’t purchase in haste’, this is an im-
supermarket portant of the consumer.
B. The way a business combines the main A. Responsibility
elements of marketing to sell products B. Right
that meet the needs and wants of cus-
tomers C. Act
C. The way the products are designed D. All the above

and priced
NARAYAN CHANGDER
1178. Do you agree or disagree with the fol-
D. The way the products are packaged. lowing statement:Social Media ISN’T a
form of Marketing Advertising?
1174. Importance of delegation includes
A. Effective management & Employee de-
velopment
B. Better coordination & Facilitation of
Growth
C. Quick decision making & Relief to top
mangement
D. Both a & b
1175. You can be loud without shouting. A. Agree-It isn’t a form of Marketing Ad-
vertising
B. Disagree-Yes it is a form of Marketing
Advertising as Business can promote their
brand and products
1179. In an organization top level manage-

ment has not distributed work among the
subordinate according to their abilities and
skill but has been distributed on the basis
of caste and religions.Which values are ne-
A. True glected here?
B. False A. Ignorance of democratic values. and
Promotion of castism.
1176. What is office procedures
B. Violation of secularism. and Narrow
A. A set of standards of how schools are
mindedness.
operated.
C. Non-Consideration of abilities
B. A set of standards and rules guiding
the operations of an office or small busi- D. ALL
ness.
1180. is a document that contains the rules
C. Standards of how things are operated. and regulations that guide the conduct of
the partnership.
D. none of above A. Partnership deed

B. Partnership truth 1186. What is the maximum number of part-

C. Partnership fallacy ners a partnership legal structure can
have?

D. Partnership brief
A. 19
1181. Legal protection of original literary
B. 10
works.
C. 2
A. Copyright
D. 20
B. Patent
C. Trademark 1187. The main motive in private sector is
D. None of the above motive.
A. Gain
1182. What is anything that can serve as a
generally acceptable means of exchange? B. Loss
A. Credit C. Profit
B. Deferred payments D. none of above
C. Money 1188. Which of the following is a feature of an
D. Barter autocratic leadership style?
1183. A contract by which the insurer, in con- A. Communication is two-way

sideration of a certain amount known as B. Employees are involved in decision-
premium, undertakes to pay to a person making
or his heirs a certain amount of money on C. Communication is one-way
his death or on attaining a certain age is
known as D. There is little input from the leader
A. General insurance 1189. These are those enterprises in which at
B. Life insurance least paid up share capital is held by
central and / or state government, jointly
C. Special insurance
or individually.
D. Burglary insurance
A. 31%
1184. Which stage of the human resource cy- B. 21%
cle invoves identifying staffing needs and
seeking applicants? C. 51%
A. Training D. 75%
B. Selection 1190. In the context of a business, why would
C. Separation a company want to “pivot”?
D. Recruitment A. To rotate.
B. To increase the buyer power of its busi-
1185. Who can start a sole proprietorship?
ness.
A. You & your best friend
C. To change something that your busi-
B. Anyone ness is doing.
C. Your dog D. To make changes to a product based
D. Everyone on negative reviews.

1191. Which of these is not one of the princi- C. Soil Pollution

ples of Insurance?
D. Sustainable development
A. Compensation
B. Contribution 1196. According to Mintzberg, how many
roles does a manager play?
C. Indemnity
A. 10
D. Insurable Interest
B. 20
NARAYAN CHANGDER
1192. What is Insurance?
C. 5
A. Insurance offers financial protection
against possible loss D. 3
B. Insurance offers physical protection
1197. Which of the following is not a business
to the insurer
activity?
C. Insurance is back up if something goes
wrong
D. Insurance is a type of interest B. Work in a factory for wages
C. Exchange of goods
1193. Which was the first Indian product to
get a geographical indication? D. Transportation
A. Aranmula Kannadim
1198. The is responsible for establishing
B. Darjeeling Tea good relations with consumers, suppliers
C. sheared rice and investors.
D. Madhubani Painting A. public relations
1194. The best definition of variable costs is: B. marketing department

A. They vary with the number of units pro- 1199. GMR Industries entered the airports
duced. space in early 2000s and is today counted
B. They vary over time. amongst thetop 5 airport private airport
C. They vary with the prices charged by developer and operators globally. GMR
suppliers. Industries presently ownsand operates
Delhi International Airport and Hyderabad
D. They vary with tax rates set by govern- International Airports. Apart frombeing
ment the largest private airport company in In-
dia, GMR Industries is the only Indian air-
1195. The picture is about
portdeveloper to have developer to have
developed and operated airports outside
India.Identify the types of industry and its
category being discussed in above case.
A. Primary Industry
B. Secondary Industry
A. Water Pollution C. Tertiary Industry
B. Air Pollution D. None of the above

1200. Variable cost per unit = Total variable 1205. Which of the following organizational
cost:number of units structure is followed by Co-operatives in
India?

A. True
A. Federal Structure
B. False
B. Decentralized Structure
1201. Which of the following are strategies C. Unitary Structure
for overcoming resistance? (choose 3)
D. Centralized Structure
A. Communication
1206. Members, other than karta right to
B. Participation enter into contract on behalf of the family
C. Threat business
D. Consultation A. have
E. Conference B. do not have
1207. cooperative society is formed by

1202. State an importance of advertising consumers for obtaining good quality prod-
A. Increases the cost of many consumer ucts at reasonable prices
goods A. consumers
B. To give information about products B. producers
and services
C. marketing
C. using words with wide meanings that D. farmers
tells very little about the product itself.
D. On the radio and television commer- 1208. Following is not the importance of busi-
cials ness environment:
A. Get first mover advantage
1203. If a business’s costs exceeds it sales rev-
B. complexity
enue, it will experience a ?
C. Tapping useful resources
A. loan
D. better performance
B. profit
1209. Which of the following taxes are col-
C. loss
lected by the Federal government?
D. debt A. Companytax and stamp duty
1204. Contribution by business units to PM B. Personalincome tax and GST
Cares Fund for containment of COVID-19, C. Fringe benefits tax and land tax
comes under which objective of manage-
D. Capital gains tax and Payroll tax
ment?
A. Organisational 1210. means that the liability of share-
holders in a company is limited to only the
B. Human amount they invested
C. Personal A. Limited Liability
D. Social B. Unlimited Liability

1211. An organization must behave as good 1216. what is overdraft.

citizens. This is an example of the respon-
A. drawing more money than the bank ac-
sibility towards:
count owns.
A. Owners
B. taking out a loan for a house.
B. workers
C. putting money into your bank account.
C. Society
D. Government D. none of above
NARAYAN CHANGDER
1212. Which of these is the purpose of recruit- 1217. “She analyses and finds out that there
ment? are many unnecessary obstacles in be-
tween which need to be eliminated.” Iden-
A. Make sure that there is match between
tify the principle of scientific management
cost and benefit
used by Sonia.
B. Help increase the success rate of the
A. Motion Study
selection process by reducing the number
of visibly under qualified or overqualified B. Simplification
job applicants.
C. Functional Foremanship
C. Help the firm create more culturally di-
D. Method Study
verse work-force
D. None of the above 1218. The business has no control over en-
vironment
1213. One-off production of a one-off item for
A. horizontal
a single customer
B. micro
A. Quality
C. market
B. Competitive advantage
D. macro
C. Batch production
D. Job production 1219. It refers to the process of sale of equity
shares to the private sector and to the pub-
1214. another word for a Sole Trader is lic
A. Sole Proprietor A. Globalisation
B. Sole Organization B. Disinvestment
C. Car wash C. Import Substitution
D. Solo D. Economies of scale
1215. what is meant by ‘recruitment sources’ 1220. When was the Make in India initiative
launched by the Government of India
A. they are referrals
A. 23 rd September 2014
B. place where candidates are avail-
able:internally or external B. 25th September 2014
C. it is the screening process C. 24th September 2014
D. none of above D. 22 nd September 2014

1221. What is needed to be included in a job 1225. What is the minimum amount of trea-
description? sury bills?

A. Job title A. 21000
B. Main duties of the post B. 25000
C. Responsibilities C. 20000
D. Accountability D. 10000
1226. What is the purpose of insurance?
1222. An ambassador of an organization from
whom the visitor gets his first impression A. To make profit
is called B. To make good the loss suffered
A. clerical officer C. To collect premium
B. receptionist D. To avoid loss
C. author 1227. This is an electronic device that enables
D. clerk instant transmission of any matter, which
may be handwritten or printed like letters,
1223. The workers of Halima Ltd.’ are unable diagrams, graphs, sketches etc
to work on new computerised machines A. Fax
imported by the company to fulfil the in- B. Voice-mail
creased demand. Therefore, the work-
ers are seeking extra guidance from the C. Telephone
supervisor and the supervisor is overbur- D. Audio-conferencing
dened with the frequent calls of workers.
1228. Which of the following groups contains
Suggest how the supervisor, by increas-
the major types of paragraphs?
ing the skills and knowledge of workers,
can make them handle their work indepen- A. Blocked, hanging and indented
dently. B. Blocked, indented and semi
A. By Motivating or Supervising or Com- C. Blocked, indented and wider
municating D. Indented, hanging and shoulder
B. By Recruitment or Vestibule training or
1229. Ram stays in a hostel in USA and his
Orientation
parents stay in Mumbai. Ram’s birthday
C. By Motivation or Vestibule training or is in five days and his parents wish to gift
Directing. him a pair of branded shoes. How can they
D. By Training of employees or Vestibule gift?
training or On the job training. A. They can use the mode of B2C com-
merce where the business originates
1224. Debts that the business have to repay, from the Business and the ultimate desti-
are referred to as nation is also consumers This type of com-
A. Assets merce is best suited for dealing in goods
for which there is no established market
B. Liabilities
mechanism
C. Owner’s equity B. They can use the mode of C2C com-
D. none of above merce where the business originates

from the consumer and the ultimate desti- 1233. are detailed statements about a
nation is also consumers This type of com- project which outlines the objectives, poli-
merce is best suited for dealing in goods cies rules etc.
for which there is no established market
A. Programme
mechanism
B. Procedure
C. They can use the mode of B2B com-
merce where the business originates
1234. Give an example of a managerial role in
from the Business and the ultimate desti-
the decisional category.
NARAYAN CHANGDER
nation is also Business. This type of com-
merce is best suited for dealing in goods A. Leader
for which there is no established market B. Supervisor
mechanism
C. Coordinator
D. They can use the mode of Intra-
business commerce where the business D. Entrepreneur
originates from the Business and the ul-
timate destination is also Business. This 1235. The following shows the importance of
type of commerce is best suited for deal- office procedure except that it
ing in goods for which there is no estab- A. Allows for better co-ordination of activ-
lished market mechanism ities
1230. A public transport company that is B. Creates friction between staff and
funded by taxpayers. management
A. private C. Promotes a better flow of work in the
office
B. public
D. Promotes effective staff training pro-
1231. The allocative function of Financial mar- gramme
ket helps in
E. Reduces the general cost of running
A. Bringing transparency in trading pro- business
cedure
B. Earning higher rate of return to house- 1236. What is bias in interview?
hold sector A. Using your personal opinions or pref-
C. Better functioning of depository erences
D. Determining the prices of securities B. Considering everyone’s application on

the same bais
1232. Same battery can be used in different
mobile phones of a particular brand. This 1237. A partner whose association with the
is an example of which of the following firm is unknown to the general public is
techniques of scientific management? called
A. Standardisation of work A. Active partner
B. Simplification of work B. Sleeping partner
C. Method Study C. Nominal partner
D. Functional Foremanship D. Secret partner

1238. How do you define loss?

A. when costs fall lower than projection

B. when the bottom line is in the black
C. when revenue exceeds costs
D. when costs exceed revenue
1239. Mohit recently got a raise in his salary A. What you gain from buying a Trans-
due to annual increment. which of his hu- former
man needs is being satisfied through this? B. What you pay to buy some Shopkins
A. Security needs C. How much you get for an allowance
B. Belonging needs D. none of above
C. Self actualisation needs 1243. What is a brand image?
D. Basic physiological needs A. When consumers keep buying the
same brand again and again.
1240. Which production method would be used B. The identity given to a product.
for this product?
C. The unique name of a product.
D. When the product having good quality.
1244. The records that pass between one or-

ganization to another for effective and
smooth running of business transaction is
called office
A. correspondence
B. document
C. files
A. Job D. itinerary
B. Batch E. memoranda
C. Flow 1245. Marketing is confined only to business
D. Mixed organizations
A. True
1241. A building that is partitioned into small B. False
office is called
A. small office 1246. Name the principle of management sug-
gested by Henri Fayol, which advocates
B. large office that, “there should be good superiors at
C. partitioned office all levels, clear and fair agreement and ju-
dicious application of penalties.”
D. building
A. Authority and responsibility
1242. What is an example of a cost? B. Esprit de corps

C. Unity of command 1252. What is the main reason for the increase
D. Order in the use of road transport?
A. Express road routes are available in
1247. Honesty, trust and fairness are classi-
many countries.
fied as types of:
A. data B. It can take loads of any shape or size.
B. interest C. It offers fixed timetables.
NARAYAN CHANGDER
C. things D. Transhipment is required for delivery.
D. values
1253. Which is an Example of Poor Hygiene
1248. the father of Scientific Management. Factors in Herzburg’s Theory
A. Frederick Winslow Taylor A. Relationship with supervisor and
B. Henry Fayol peers
C. Rico Ramos Jr. B. Not having a toothbrush
D. none of above C. Being recognized for ones work
1249. Policy formulation comes under which D. Not taking a Shower
role?
A. Top-level managers 1254. What is the role of marketing in the
business?
B. Middle-level managers
A. To handle financial forecasting
C. Operational management
D. All of the above B. To manage employee relations
C. To strategically promote goods and
1250. “They short listed one of the options to
services
sell ‘ready to make’ vegetable shakes &
milkshakes.” Identify the step been high- D. To solely focus on production and sell-
lighted in the above case. ing
A. Setting Objectives
1255. State any one element of delegation
B. Identify alternatives
C. Assisting alternatives A. Accountability
D. Selecting an alternative B. Liability
1251. Customers possess a high level of 1256. When an employee is motivated, it is

power when described as
A. the business has many substitute prod-
A. Arriving late and leaving early
ucts in the market
B. the business has many large clients B. Being negative and affecting the per-
formance of others
C. there are a few suppliers in the market
C. The desire to complete tasks
D. the government control access to the
market D. To get the job done

1257. What is a cost? C. listen, assert authority, activate

D. make decisions, be visionary, commu-

nicate
1262. Which of the following is not a method

of advertising?
A. Sales
B. Television
A. the item you receive after you pay C. Radio
B. giving up one thing for another D. Magazines
C. the amount of money paid for some-
thing 1263. Which of the following is not a non-
insurable risk of business?
D. none of above
A. Loss due to decline in demand
1258. Why are small businesses important?
B. Damage of properties due to fire
A. About 10% of people work for small
businesses C. Restriction imposed on free trade
B. There are about 100, 000 small busi- D. Loss due to strikes and labour protest
nesses in the US
1264. Managers apply management principles
C. a. Nearly half of all jobs in America are byusing creativity. This is related to
working for small businesses
A. Management as science
D. There are 10, 000 new jobs created by
small businesses every year B. Management as an art
C. Management as both science and art
1259. Representative money gets its value
from the fact that D. Management as a profession
A. it represents objects of value for which
1265. No minimum qualification is required to
it can be exchanged.
start
B. it is backed up by silver or gold.
A. Employment
C. the government states that it is an ac-
ceptable means to pay debts. B. Profession
D. it is a valuable commodity. C. Business

D. None
1260. Does businesses needs finance?
A. Yes 1266. If is not taken into consideration,
B. No conditions in the environment may change
and all business plans may go waste.
1261. An effective leader should be able to
A. Objective
, , and able to the change.
B. time frame
A. communicate, be assertive, manage
B. assess the situation, plan accordingly, C. Resources
force D. Alternatives

1267. Management is equally important to run 1271. What do the letters GDP stand for in
a political organisation as it is to run Business and Economics?
an economic organisation.Which feature of A. Gateway Discovery Protocol
management is highlighted in the given
statement. B. General Defense Plan
A. Management is goal oriented C. Gross Domestic Product
B. Management is multidimensional D. Ground Data Processing
NARAYAN CHANGDER
C. Management is all pervasive 1272. Research and development department
can also be referred to as department
D. Management is a group activity
A. administrative
1268. What should a business do in the intro B. finance
stage?
C. planning
D. sales
1273. The businesses resources include physi-

cal, human, financial and technological re-
sources.
A. True
B. False
A. make lots of their product
B. build up sales 1274. time
C. increase staff numbers A. Controlling
D. increase customer awareness B. Staffing

C. Planning
1269. which objective is important for the sur-
D. Directing
vival and growth of the business
A. worker performance and attitude 1275. Petty cash book is usually kept by a
B. social responsibility A. petty trader.
C. innovation B. petty officer.
D. earning profits C. petty cashier.

D. chief accountant.
1270. which of following is a benefit of plan-
E. secretary.
ning?
A. helps in avoiding confusion and misun- 1276. In land transportation, rails are used by
derstanding
B. ensures clarity in thought and action A. bicycles
C. useless and redundant activities are B. cars

minimised or eliminated C. motorcycles
D. all of above D. trains

1277. Which of the following is a characteris- 1282. The difference between double column
tic of primary market research? cashbook and single column cash book is
the Presence of

A. Already exists
A. folio
B. Specific to the business’ needs
B. cash
C. Only suitable for start-up businesses
C. Bank
D. Collects quantitative data only D. Date
1278. Which of the following is not a part of 1283. What would you call the authority given
the computer? to the marketing manager to take deci-
A. CPU sions up to 1 lakh rupees?
B. Knob
C. Monitor
D. Mouse
E. Speaker A. Delegation of Power
1279. Quality assurance means: B. Authority
C. Delegation of Authority
A. checking all finished products for
faults D. Mixture of all
B. assuring customers that products are 1284. Business involves dealing in goods and
of the highest standard service on a regular and recurring basis.
C. setting quality standards at all stages
of products
D. assuring workers that the work they
do is of a high quality
1280. What are the total variable costs if out-

put is zero?
A. Equal to fixed costs A. True
B. Zero B. False
C. Equal to the selling price per unit 1285. Job analysis means,
D. Equal to contribution per unit A. The process of determining the rela-
tive worth of the job
1281. McDonald’s and Burger King are exam- B. The process of studying in detail the
ples of operations and responsibilities in a job
A. Sole Proprietorships C. The process of evaluating employees
performance on the job
B. Partnerships
D. The process of analyzing and develop-
C. Corporations
ing skills and knowledge of employees for
D. Franchises the job

1286. What is the break-even point in units 1291. The reason why employees want to
for company where total fixed costs are work hard and work effectively for the
£275, 450selling price per units £16 vari- business
able cost per unit is £14.75 A. wage
A. 220, 360 B. salary
B. 183, 633 C. motivation
C. 150, 300 D. bonus
NARAYAN CHANGDER
D. 225, 120
1292. Which of the following is not a subject
1287. Starving African children have the same in the field of business studies?
needs as obese American children. A. Physics
B. Accounting
C. Economics
D. Management
Explanation:Astronomy is not a compo-
nent of business studies because it fo-
cuses on the study of celestial objects,
A. True while business studies focuses on topics
such as marketing, computer, and short-
B. False
hand.
1288. A large retail chain has recently in-
1293. Variable costs
vested in a new customer ordering system
in all of its branches. Which of the follow- A. Change in direct relation to changes in
ing types of training should the business output
use to ensure all staff are able to use the B. Do not vary in proportion to sales
new system?
C. Vary in relation to fixed costs
A. Self-learning
D. Arise as direct result of incurring over-
B. On the job training heads
C. Off the job training
1294. Which is NOT a method of applying for
D. Induction training a job?
1289. How do you calculate ‘Total Costs’? A. CV
A. Fixed Costs-Variable costs B. Application Form
B. Fixed costs + Variable costs C. Letter of Application
C. Fixed Costs / Direct Costs D. Criminal Check
D. none of above 1295. Which of the following is NOT one of the
1290. Is this statement true or false?Business benefits of business growth?
activity is the process of producing goods A. Sales will increase.
and services to satisfy consumer demand B. Market share will probably rise.
A. True C. The business will probably become
B. false more secure.

D. Management will have less work to do. 1301. Communication is not always a vital
skill in the workplace.
1296. A company is one where all directors

are jointly and severally liable together
with the company for any debts and lia-
bilities incurred by the company.
A. private
B. public
C. state-owned
A. True
D. personal liability
B. False
1297. ADRs are issued in
1302. Which of the following factors is likely
A. USA to result in a narrow span of control?
B. india A. The work of subordinates is simple and
C. Europe repetitive.
D. China B. Workers are highly skilled.
C. The business is very large.
1298. What does and Ethical Foundation for an
organization embody? D. There is a flat organisational structure
A. The structure, operational and conduct 1303. A new policy aims to reduce plastic
of the activities of the organization waste in oceans. This initiative aligns
B. The basic principles which govern the most closely with:
external and internal relations of the orga- A. The Wildlife Protection Act
nization B. The Water (Prevention and Control of
C. Neither of the above Pollution) Act
D. All of these C. The Environment (Protection) Act,
1986
1299. What is the perpendicular bisector of
D. The Forest (Conservation) Act
the hairline
A. straight 1304. Which two of the following are the fea-
tures of Private Company?
B. W
A. Limited liability
C. Right angle
B. Unlimited liability
D. Upside down
C. Buying and selling of shares subject to
1300. Which study of Taylor aims at elimi- the approval of board of directors
nating unnecessary movements to ensure D. none of above
timely completion of work.
1305. “Viability” means that the
A. Method study
idea/opportunity is workable and can be
B. Motion study practically implemented.
C. Time study A. True
D. Fatigue study B. False

1306. Parker is worried about losing his job. 1311. . The money raised by issuing such
Which level of needs (Maslow) is not be- shares is known as share capital
ing satisfied?
A. Equity
A. Self-Esteem
B. Preference
B. Social
1312. On this chart at which point does this
C. Safety
business break even?
D. Self-Actualisation
NARAYAN CHANGDER
1307. Capital is defined as
A. The amount of money/assets the
owner invests into the business
B. The first letter of a sentence
C. The money the owner withdraws from A. 190
the business B. 200
D. none of above C. $2, 000
1308. Salary D. $1, 000
A. A payment relating to the number of 1313. Advantages of a external growth might
sales made. be
B. Payment for work, usually paid weekly. A. Better deals because of increased or-
C. Payment for work, usually paid der size, bulk-buying discounts etc.
monthly. B. Increased revenue and market share.
D. An additional amount of payment Increased size of the combined company
above basic pay as a reward for good increases market power and ability to set
work. higher prices
C. To gain resources. If one company has
1309. Organising give rise to resources (e.g. technology) that another
A. Authority and responsibility one wants then a merger may be the most
cost-effective way to get access to those
B. Delegation
resources
C. Decentralisation
D. Slow growth so can be easily managed
D. Organising structure
1314. One limitation of the Bostrix Mix is
1310. What is the first phase of wholesale ?
trade?
A. A Cash Cow will not be profitable
A. Selling
B. It is easy to measure market share
B. Network and relationship building
C. Firms cannot invest in Dogs
C. Storage
D. High market share might not mean
D. Buying high profits

1315. Basic objective of any business is 1321. Importance of organising does not cover
A. Growth A. Benefits of specialisation & Clarity in

B. Profit working relationships
C. Survival B. Expansion and growth & Development
D. Personal of personnel
C. Better coordination & Promoting har-
1316. Businesses that combine their resources
mony in relationship
to undertake a project, share expertise
and information to benefit all their mem- D. adaption to change & effective admin-
bers. istration
A. strategic allies
1322. What is the primary characteristic of a
B. regulators laissez-faire leadership style?
1317. Public Limited Companies sell shares on A. Centralized decision-making
the stock market
B. High control over team members
A. TRUE
C. Minimal interference in team activities
B. FALSE
D. Strict adherence to rules and regula-
1318. In an organisation employees are happy tions
and satisfied., there is no chaos and the ef-
fect of management is noticeable. Which 1323. The public sector is the part of the econ-
feature of management is highlighted by omy owned and controlled by
this statement.
A. Non-profit organizations
A. Management is an intangible force
B. The government
B. Management is Pervasive
C. Management is a continuous process 1324. One possible advantage of flow produc-
tion over batch production is that pro-
D. Management is Multi-dimensional
duction of a standard product will increase
1319. There are many common characteristics efficency.
of entrepreneurship, except A. occasional
A. Innovative
B. infrequent
B. Risk Taker
C. continuous
C. Procastioner
D. one-off
D. Independent
1320. The number of the partners of a partner- 1325. Trs sign in manuscripts means
ship is decided by, A. words should be transposed in the new
A. Partnership ordinance 1890 order
B. Fraud ordinance 1840 B. start each word in the sign with capital
C. Ordinance 1907 letter
D. Companies act No. 07 of 2007. C. draw the trs sign on the words
E. Act No. 06 of 1918 D. delete the words with the sign

1326. The component not included in money 1332. A large office which receives and dis-
supply patches a large number of mails may use
A. Currency with private individuals A. addressing machine
B. Currency with business firms B. typewriter
C. Stock of gold with RBI C. time recorder
D. All of these
D. franking machine
1327. There are factors of production.
NARAYAN CHANGDER
1333. The role of public sector is definitely not
A. 2
what was envisaged in the early or
B. 3
C. 4 A. 60’s or 70’s
D. 5 B. 70’s or 90’s
1328. The Balance of Payments is a statement C. 80’s or 70’s
of:
D. 60’s or 80’s
A. The total visible exports and visible im-
ports of a country 1334. is a means of convincing people.
B. The total invisible exports and invisible A. Persuasion
imports of a country
B. Advertising
C. The total exports and total imports of
a country C. Marketing
D. The total balance of trade plus subsi- D. Promotion
dies
1335. Registration of cooperative society is
1329. Producing high-quality products is an
example of what?
A. voluntary
A. legal and illegal
B. compulsory
B. legal and unethical
C. illegal and unethical 1336. PMC bank is a
D. legal and ethical A. foreign bank
1330. What is the secure range of current ra- B. private bank
tio?
C. commercial bank
A. 1.5-2.0
D. co-operative bank
B. 2.1-2.6
C. 0.9-1.0 1337. Why might a business want to grow?
D. none of above A. More Profit
1331. All partnerships must be 50-50? B. Give employees more time off
A. True C. To improve the business image
B. False D. To sell less products

1338. “By producing at a large scale, profit C. Both (a) and (b)
can be maximized, reducing the aver- D. corruption
age cost of production “Which marketing

philosophy does this statement best de- 1343. partner is an owner who has unlimited
scribe? liability and is active in managing the firm
A. Selling concept A. senior partner
B. Production concept B. silent partner.
C. Marketing concept
C. General Partner
D. Product concept
D. none of above
1339. Producing goods and services that soci-
ety wants and sells them at profit is an 1344. State any one external sources of re-
example of cruitment.
A. Legal responsibility A. Transfer

B. Economic responsibility B. Direct recruitment
C. Discreationary responsibility 1345. At which level of management directing
D. Ethical responsibility takes place?
1340. All the businessmen prefer their children A. Top

to do MBA and then join the business. This B. Middle
is related to
C. Low
A. Management as science
D. At every level
B. Management as an art
C. Management as profession 1346. Which of the following are examples of
Govt. Companies?
D. Management as both science and art
A. NTPC
1341. What is labour?
B. GAIL
A. the risk taking ability of the person
C. BHEL
who brings the other factors of production
together to produce a good or service D. Reliance Industries
B. the natural resources that can be ob- 1347. Top level management is responsible for
tained from nature
C. the physical and mental efforts put in
A. the long-term strategic business plan,
by the workers in the production process
including the vision, mission, objectives
D. the finance, machinery and equipment and strategies for the overall business
needed for the production of goods and
B. tactical plans, which involve the acqui-
services. The reward for capital is inter-
sition of resources needed by the depart-
est received on the capital
ments they control
1342. Small businesses are helpful to generate C. planning work schedules and pro-
A. More employment grams on a daily basis
B. Economic strength D. none of the above

1348. What is the primary source of finance 1354. The qualities of a clerk is divided into
that involves reinvesting profits back into
the business? A. five
A. Issuing corporate bonds B. four
B. Acquiring a car loan for a new vehicle C. two
C. Reinvesting profits back into the busi- D. three
ness
1355. Planning is
NARAYAN CHANGDER
D. Receiving a scholarship
A. Deciding in advance
1349. It is basic human nature of people to try B. Identifying
and keep their methods and customs con-
stant. 1356. “The injured person should not profit
from insurance”-what principle of insur-
A. True
ance is this to do with?
B. False A. Contribution
1350. Syllabus deleted in Organising chapter B. None of them
A. Organizational structure C. Subrogation
B. Delegation D. Indemnity
C. Formal and informal organization 1357. You buy a book from a garage sale.
D. None of the above A. Good
B. Service
1351. What is an action verb?
A. It takes works. 1358. can be set in both quantitative as
well as qualitative terms.
B. It takes an activity.
A. Standards
C. It expresses an action.
B. Performance
D. It focuses upon words.
C. Corrective action
1352. The industries which provide support D. Cost
services to other industries are known as: Explanation:Standards are the criteria
A. Primary industries against which actual performance would
be measured. Standards set in terms of
B. Secondary industries
cost to be incurred, revenue to be earned
C. Commercial industries are QUANTITATIVE terms and standards
D. Tertiary industries set in terms of goodwill, motivation level
are QUALITATIVE terms.
1353. A Net Profit occurs if:
1359. Acknowledgment with a show of appre-
A. Gross Profit is greater than expenses ciation
B. Incorrect Commission A. Job Enrichment
C. Expenses greater than Gross Profit B. Recognition
D. Incorrect Service Fee C. Employee empowerment
E. None of the listed choices D. Job security

1360. Functional structure is suitable for 1365. UK is likely to have a bigger:

A. Large organisation which has diversi- A. Primary sector

fied activities
B. Technological sector
B. Large variety of products are manufac-
tured C. Secondary sector
C. Small organisation which has diversi- D. Tertiary sector

fied activities
1366. Marks and Spencer sells clothes, furni-
D. Medium organisation where variety of ture and food. It is recognized by cus-
products are manufactured tomers as having very good levels of cus-
1361. What is the primary goal of businesses tomer service. (a) Which of the following
in a market economy? is the most likely result of good customer
service at Marks and Spencer? (1) Select
A. Maximize profit one answer.
B. Employee satisfaction
A. increase repeat purchases
C. Social welfare
B. lower profit
D. Environmental sustainability
C. lower margin of safety
1362. Just in time means that:
D. increased cash outflows
A. A business holds minimal quantities of
stock 1367. A company must ship fragile goods with
B. A business holds large amounts of minimal handling. The best logistics option
buffer stock is:
C. Zero hour contracts are issued to all A. Intermodal transportation
staff B. Multimodal transportation
D. Customer orders cannot be accepted C. Direct road transportation
in advance
D. Air freight
1363. The primary stage of production is con-
cerned with: 1368. Which is correct for the Employement?
A. Growing crops and extracting the A. getting salary
earths natural resources
B. risk is minimum
B. Providing services to customers and
C. capital is not required
industry
C. Converting natural resources into fish- D. Entry is restricted
ing goods
1369. To exploit fully the growth potential of
D. Transporting goods to final customers the organisation management is talking
about which objective?
1364. is an example of a current asset.
A. Creditor A. Social objective
B. Trading stock B. Personal objective
C. Long term loan C. Economic objective
D. Vehicles D. Organisational objective

1370. is a period of slow sales growth as A. Transportation

the product is launched into the market. B. Warehousing
Profits are non-existent in this stage be-
cause of the heavy expenses of product C. Trade
creation. D. None of the above
A. Growth 1376. refers to a fund established in the
B. Introduction form of a trust by a sponsor to raise
money through one or more schemes for
NARAYAN CHANGDER
C. Product development
investing in securities
D. Maturity
A. Monetary fund
1371. Which of the following is not a consumer B. Mutual fund
need?
C. LIC
A. food
D. :(
B. water
1377. We have a prescribed code of conduct
C. a car
in-
D. housing
A. Business
1372. Business cycle is also known as B. Profession
A. Enterprise cycle C. Employment
B. Full cycle D. None
C. Trade cycle
1378. What is a consumer?
D. Downturn
A. A person who goes to the shops.
1373. Our is how we think about someone B. A business selling things.
or something.
C. A person who purchases goods and
A. Interest services for personal use.
B. Attitude D. a consumer
C. Value
1379. I just had the worst day ever! A bit of
D. Reflecting shopping is the perfect thing to cheer me
up!
1374. A retailer who sells something that is
intangible or does not last very long. A. true
A. General Merchandise Retailers B. false
B. Store Based Retailer 1380. ) In the travel and tourism industry, cus-
C. Service Retailer tomer’s perceptions of value and worth
are often associated with
D. Off-Price Retailer
A. Price
1375. Which of the following removes the hin- B. Profit
drance of time by facilitating the holding
of goods after production till the time of C. Place
distribution D. Promotion

1381. The role of private and public sector A. By external and internal sources of re-
were clearly defined by the government cruitment
through

B. By Internal sources of recruit-
A. Industrial policy 1991 ment:Promotion, Transfer, Upgrading, De-
B. The parliament motion etc.
C. The industrial policy resolution 1948 C. By external sources of recruit-

ment:Advertisements, Employment Ex-
D. The Indian companies act 2013 change, Recommendations of existing
1382. Which of the following is not a function staff
of management? D. By Employment exchange, Retired em-
A. Management is all pervasive ployees, Outsourcing
B. Management is multi-dimensional 1387. Statement I:For products requiring long

C. Identification of threats & warnings term storage like agricultural products, the
warehouses are located near to the mar-
D. Location of business
ket. Statement II:Higher the level of in-
1383. Management can be termed as: ventory, higher will be the level of service
to customers but the cost of carrying the
A. A Science and An art inventory will also be high. Choose the
B. An art and a profession correct option from the following:
C. A profession and a science A. Statement I is true and II is false
D. A science, art and a profession B. Statement II is true and I is false
1384. The owners of a corporation are called C. Both the statements are true
A. Directors D. Both the statements are false
B. Partners
1388. Ledger are classified into the following
C. Shareholders except
D. Founders A. cash
1385. Which of the following is not a sole B. personal
trader?
C. impersonal
A. Dunnes Stores
D. real
B. Butcher
C. Farmer 1389. Which of the following are affects of
poor leadership? (select all that apply)
D. none of above
A. distrust
1386. Your school has some vacancies of teach-
B. negative culture
ers. The eligible staff has been promoted
to half of the posts. Suggest any three C. promotions
ways through which right type of people
D. motivation
may be invited to fill up rest of the vacan-
cies. E. resistance

1390. :a fall in the external value of a cur- 1395. He knew that without good planning he
rency as measured by its exchange rate would not be able to direct organise con-
against other currencies trol or perform any other managerial func-
tions efficiently and effectively.” Identify
A. Exchange rate appreciation
the features of planning highlighted here
B. Exchange rate recession A. Continuous
C. Exchange rate depreciation B. Futuristic
D. none of above
NARAYAN CHANGDER
C. Mental exercise
D. Primary function
1391. The mental image a person forms of you
when you meet them for the first time 1396. Job rotation
A. Work experience A. Adds a variety of different tasks of the
B. First Impression same level to make job more diverse
B. Involves workers swapping round and
C. Availability
doing each specific task or working in a
D. none of above different department for a limited amount
of time
1392. The poor quality of selection will mean C. Involves adding more responsibility
extra cost on and supervision. with different skills
A. Training D. Fringe benefit
B. Recruitment
1397. This is the process which helps in mold-
C. Work quality ing the behavior of employees from nega-
tive to positive
A. Supervision
1393. Low risk tactics for overcoming resis- B. Motivation
tance to change include;
C. Incentive
A. communication, support and threats
D. Leadership
B. participation, support and manipula-
tion 1398. Planning is a process
C. communication only A. Periodical

B. Continuous
D. communication, participation, support
and negotiation C. Annual
D. None of these
1394. If a person is purchasing goods from
OLX then it will come in 1399. Sehaj is working as human resource
manager in flora Ltd. He is assigned the
A. C2C
work to find out the number and type of
B. B2B personnel available so that he could decide
and recruit the required number of persons
C. B2C
for each department Identify the concept
D. B2E involved.

A. Recruitment D. It has both a private sector and a pub-

B. all of these lic sector

C. work force analysis 1405. Supervisory management is the top
D. work load analysis level management.
A. True
1400. The grants loans for specific indus-
trial projects of high priority and given B. False
either directly to an industrial concern or
1406. Physical goods such as machinery and
through a government agency
delivery vehicles, used by other busi-
A. Asian Development Bank nesses to help produce other goods and
B. World Bank services are known as
C. International Monetary Fund A. Consumer goods
D. None B. Consumer services
C. Both of the Mentioned
1401. The act or art of organizing by taking
financial risks to make a profit is called D. None of the Mentioned
A. Entrance 1407. Identify this Businessman?
B. Entrepreneurship A. Mukesh Ambani
C. Entrepreneur
B. Anil Ambani
D. Enterprise
C. Ratan Dad
1402. Coordination leads to in action. D. None of the above
A. Diversity
1408. What are the two dimensions that are
B. Unity used to determine the position of a product
or brand in the Boston Matrix?
1403. Apple produces home electronics, includ-
ing strong brands like the iPod and iPhone, A. Share price & market share
for the mass market. Product design is an B. Selling price & market demand
important part of its success. (a) Product
design is most likely to help a business:(1) C. Market share & Market growth
Select one answer D. Sales & Profits
A. generate quantitative research
1409. The Board of directors of Medex
B. differentiate its products Pharma Ltd. decided to issue debentures
C. improve its organisational structure worth |40 lakhs in order to finance a
major Research and Development project.
D. reduce productivity This would increase the Debt Equity ratio
1404. What is meant by mixed economy? from 1:1 to 2:1. However, at the same
time it would increase the Earnings per
A. It has both tertiary and secondary sec- share. The reason that will justify the
tor above situation is:
B. It has primary and tertiary sector A. Unfavourable financial leverage, as
C. It includes all three sectors the financial risk will be higher.

B. Unfavourable financial leverage, as re- 1415. What is the main objective of business?
turn on investment is lower than the cost A. Earning Profit
of debt.
B. Investment
C. Favourable financial leverage as debt
is easily available C. Production
D. Customer Satisfaction
D. Favourable financial leverage, as re-
turn on investment is higher than cost of 1416. The producer focuses on the quality of
debt products and services
NARAYAN CHANGDER
1410. Qantas would be classified as which A. Production concept
size of business? B. Marketing concept
A. Small C. Product concept
B. medium D. none of above
C. large 1417. Tick the disadvantages of division of
D. extra large labour/ specialisation
A. Employees get skilled in one skill
1411. The human activities that are under-
taken with an objective to earn money or B. movement around the factory is re-
livelihood are called ? duced and safety improved
A. Economic activities C. less training is needed
B. Non-economic activities D. employees might be dissatisfied
1412. In many organizations, store records in- 1418. Which of the following is not a respon-
clude sibility of a clerk?
A. ledger folio A. Dispatching of mails

B. Filling document
B. remark book
C. Inspecting of vehicles
C. store account book
D. Keeping records
D. requisition book
E. Sorting letters
1413. The Act stipulates the rights of em-
ployees and employers and allows for col- 1419. Which of the following is owned by a
lective bargaining in the workplace. single person
A. Basic Conditions of Employment A. Private Company
B. Employment Equity B. Public Company

C. Joint Hindu Family
C. Labour Relations
D. Compensation for Occupational In-
juries and Diseases 1420. The society aims to eliminate middle-
men and improve competitive position of
1414. competition is
its members by securing a favorable mar-
A. bad for a business. ket for the products.
B. good for a business. A. Consumer’s cooperative societies

B. Producer’s cooperative societies C. Rewards

C. Marketing cooperative societies D. Compensation

D. Farmer’s cooperative societies 1426. What type of business is Tesco?
1421. Which statement about Tamara’s busi- A. LTD (Private Limited Company)
ness is true? B. Sole Trader
A. It has its own legal personality C. PLC (Public Limited Company)
B. It allows for between 1 and 15 mem- D. Partnership
bers
C. It has continuity 1427. A business plan is a road map that helps
direct a company to success.
D. Liability is unlimited
A. True
1422. Advertising and customers services unit B. False
can be found in which of these depart-
ments? 1428. technological environment includes:
A. Personnel A. advances in production technology
B. Procurement B. advances in information technology
C. Production C. popularity of e-banking
D. Purchasing D. all of the above
E. Sales 1429. How many forms of ownership do we
1423. The results from there being unlim- have in a business sector? (REM)
ited wants but limited resources to pro- A. 7
duce the goods and services to satisfy B. 3
those wants. This creates scarcity.
C. 5
A. Economic problem
D. 8
B. Opportunity cost
1430. Chemicals transferred from one con-
1424. Cash discount is made to encourage tainer to another must be properly to
A. prompt payment give adequate information to its users
B. part payment A. hidden
C. delay payment B. labelled
D. None of the above C. sourced
1425. Sohail works for “Energy Engineering D. transported

Works.” Apart from the regular com- 1431. Which one of the following may not be
pensation, the company provides him a factor behind starting a business:-
with things such as tuition reimbursement,
recreational opportunities etc. What is the A. Size of the firm
name given to these things of value? B. Routine workload
A. Incentives C. finance
B. Benefits D. Location of business

1432. The one who buys in bulk and sells in B. term loans
small lots is called as
C. debentures
A. Manufacturer
D. cash credit
B. Wholesaler
C. Retailer 1438. Pick the stakeholders of the local coffee
shop (multiple correct answers)
A. Shareholders
NARAYAN CHANGDER
1433. Which of the following is a pull factor to
B. Customers
entrepreneurship?
A. Independence C. The CEO of Starbucks
B. Unemployment D. Farmers
C. Disagreement with current employer 1439. The act of manipulating computer keys
D. No formal training (can’t find a job) to produce information is called
1434. What does PLC stand for? A. Drilling
A. Public Limited Company B. Formatting

B. Princesses Like Crowns C. Keyboarding
C. Profit/Liability Curve D. Programming
D. Probably Locking Cages E. Typewriting
1435. C2C transaction originate from the con- 1440. Analysis of business environment is also
sumer and they end on the consumer known as:
A. false A. Micro Environment
B. true B. Macro Environment
1436. Which is NOT a common characteristic of C. Internal Environment
an entrepreneur?
D. Environmental scanning
1441. An instrument of payment drawn by a

bank on behalf of its customers is called
A. bank draft
B. cash
A. risk-taker C. cheque
B. creative D. money order
C. organised
1442. Interest is defined as
D. irresponsible
A. Money received as earning from in-
1437. commercial banks do not provide loans vestments held.
in the form of B. A percentage of money earned as an
A. overdraft income through the sale of something

1443. An office with a big space where many C. four

workers carry out different activities is D. five
called office

1449. The appropriation account of an income
A. Administrative
statement:
B. Closed
A. shows how profit is to be distributed
C. Large between the business and the govern-
D. Open ment
E. Small B. shows how profit is to be distributed
between stakeholders
1444. Which of the following is NOT a sub di- C. shows how profit is to be distributed
vision of industry between owners and the business
A. Primary D. shows how profit is to be distributed
B. Secondary between shareholders and stakeholders
C. Tertiary 1450. The main activity in which the business
D. Commerce is involved is known as
A. Prime function
1445. What is the formula for Total Costs?
B. Business Goals
A. Fixed Costs + Variable Costs per Unit
C. Business objectives
B. Fixed Cost + Total Variable Cost
D. none of above
C. Variable Costs per Unit + Cost of
Sales 1451. A tall structure has a
D. none of above A. Narrow span of management
B. Wide span of management
1446. Details that should be included are:
C. No span of management
A. Job title
D. Less levels of management
B. Holiday entitlement
C. Rate of pay and other benefits 1452. A trader was given a 2% discount for
paying immediately for goods worth N40,
D. Hours to laze around
000.How much will he pay?
1447. Which is the common mode of payment A. Caw, 400
under ecommerce B. Soak, 200
A. Debit card C. We bite, 200
B. ATM card D. Caw, 200
C. Credit card
1453. Which of the following is not the princi-
D. PAN card ple of management given by Henry fayol?
1448. Promoter provides names in the or- A. Authority and responsibility
der of priority. B. Unity of direction
A. two C. Time study
B. three D. Initiative

1454. When you delegate the authority to 1459. A want is:Something that makes life
complete a task or a project, it’s good to more happy and but not to survive.
inform other employees in the workplace
A. necessary, comfortable
about this?
B. essential, necessary
A. True
C. happy, comfortable
B. False
D. comfortable, necessary
1455. Management is an art science and
NARAYAN CHANGDER
1460. The location decision of a firm in the pri-
A. Profession
mary sector is most likely to be affected
B. Partially a profession by:
C. Not a profession A. the location of the main markets
D. None B. the available supplies of labour
1456. The electronic devices that accepts data, C. the available sources of the main raw
processes it and gives out the result is material
called D. none of above
A. photocopying machine
1461. Disinvestments of PSE’s implies(a)
B. typewriter Sale of equity shares to private sec-
C. computer tor/public(b) Closing down operations(c)
Investing in new areas(d) Buying shares
D. duplicating machine of PSE’s
1457. Amar, Akbar and Anthony are three A. A
friends pursuing different careers.a) Amar B. B
is a doctor and is running his own clinic,
b) Akbar runs a bakery and makes breads C. C
and biscuits, whereasc) Anthony is an IAS D. D
officer.You are required to identify occupa-
tion for Anthony 1462. Which type of communication is used is
a letter is sent out?
A. Non-economic
A. Oral
B. Business
B. Electronic
C. Profession
C. Written
D. Employment
D. Visual
1458. In order to pass ordinary resolution at
the AGM of company how many Share- 1463. What would mental abilities be classi-
holders should agree? fied as?
A. 75 % A. Land
B. 50 % B. Labor
C. 40% C. Capital
D. 85 % D. Entrepreneurship

1464. The following are functions of an office 1470. Which one below is not an example of
except information. primary sector?(UND)

A. arranging A. Mining
B. processing B. farming
C. storing C. forestry
D. zapping D. Manufacturing
1465. What is included in Psychological Test? 1471. An additional amount of payment above
basic pay as a reward for good work
A. Interest Test (b) Intelligence Test (c)
Aptitude Test (d) All of the above A. salary
B. Intelligence Test (c) Aptitude Test (d) B. commission
All of the above C. profit sharing
C. Aptitude Test (d) All of the above D. bonus
D. All of the above 1472. Which of this is not a partnership deed?
1466. advertising can use different A. profit earned every year
A. sales B. name of firm
B. researches C. duration of firm
C. observations D. obligations of the partner
D. medias 1473. Management is defined as?
1467. Does the factor below push or pull peo- A. An art
ple into setting up there business? Gain a B. A science
sense of achievement. C. Both art and science
A. Pull D. None of the above
B. Push
1474. What is business?
1468. Which one from the above is not the A. A business is any person or organisa-
main cause of unemployment? tion trying to make profit.
A. decrease in Population B. A small house trying to lose profit
B. Slow Economic Growth when they sell it for a price lower than
they bought it for.
C. Fall of Cottage and Small industries:
C. A big house trying to make business by
D. slow Growth of Industrialisations
selling it more than they bought for.
1469. What is the primary motivation for en- D. A medium house by selling the house
trepreneurs to start a business? for a medium price but making a bit of
A. To become billionaires profit.
B. To fill a need or satisfy a want in the 1475. Strike, lockout, theft, fire are examples
community of
C. To gain fame A. risk
D. none of above B. return

1476. Which of the below is an example of a 1481. Another name for payslip is
need?
A. Pay voucher
A. Shelter
B. payroll
B. A watch
C. pay advice
C. Going to school D. pay receipt
D. A car
1482. The principles of management are in-
NARAYAN CHANGDER
1477. The following shows the importance of tended to be applied to all types and sizes
office procedure except that it of organisations. This statement reflects
that the principles of management are(a)
A. allows for better cor-ordination of ac-
General guidelines(b) Flexible(c) Univer-
tivities
sally applicable(d) Mainly behavioural
B. creates friction between staff and
A. General Guidelines
management
B. Flexible
C. promotes a better flow of work in the
office C. Universally applicable
D. reduces the general cost of running D. Mainly behavioural
business
1483. After a need for a new employee has
1478. Which of the following provides oppor- been established and a job description has
tunity for artisan? been written, the small business owner
must recruit job applicants. Sources of job
A. companies applicants include:
B. Large-scale business A. College and university placement pro-
C. small business grams.
D. none of these B. Referrals from existing employees.
C. Internet sites such Monster.com,
1479. Why governments supports business
LinkedIn.com and Indeed.com
start-up?
D. All of the above are sources of job ap-
A. increase unemployment
plicants.
B. increase competition
1484. Departments and individuals in the or-
C. reduce output ganization are able to work in coordina-
D. society do not gain any benefit tion. Which importance of planning is high-
lighted in the above statement?
1480. Select some examples of one-way com-
A. Planning provides direction.
munication
B. Planning reduces overlapping and
A. Take these goods to the customers
wasteful activities.
B. Please keep it down
C. Planning reduces the risk of uncer-
C. What do you think of this graph? tainty.
D. How are you feeling today? D. Planning facilitates decision making.

1485. It guides and helps the subordinates to C. Teritiary

complete the given task properly and as D. Quaternary
per schedule.

1491. Which of the following is not true with
A. Leadership
reference to planning?
B. Directing
A. Planning is a prerequisite for control-
1486. A debit card takes money out of your ling
account B. Planning does not lead to rigidity
A. in one week C. Planning enables a manager to look
B. in two days ahead and anticipate changes
C. in two weeks D. Planning facilitates coordination

among departments and individuals in the
D. immediately organisation
1487. What is an example of a Motivator 1492. Unplanned extra advice or demon-
A. The manager screaming Apache war strates that come from colleagues or oc-
cries whilst dancing upon the back of a casionally customers
mule A. Informal training
B. Recognition B. Formal training
C. Supervision 1493. The extension of delegation of authority
D. Poor Working Conditions is
A. Centralisation
1488. Which of these is not a business activ-
ity? B. Division of work
A. Selling groceries C. Decentralisation
B. Hair dressing D. None of the above
C. Attending classes 1494. Publicity refers to-

D. Laundromat A. Non paid form of impersonal communi-
cation
1489. This is the route through which author-
B. Paid form of impersonal communica-
ity is passed down an organization-from
tion
the chief executive and board of directors,
referred to as? C. Non paid form of personal communica-
tion
A. Delegation
D. Paid form of personal communication
B. Span of control
1495. What is the minimum number of direc-
C. Centralization
tors necessary to start a Private com-
D. Chain of command pany?
1490. Fishing, Mining, Farming, and Forestry A. Three
are examples of what economic activity? B. Two
A. Primary C. Five
B. Secondary D. Seven

1496. what is the formal name of the bene- 1501. Statement I:For any exchange to take
fits a government uses to attract overseas place it is important that there must be
businesses? at least two parties-a buyer and a seller.
A. government incentives Statement II:Exchange can take place even
if the buyers and sellers are not able to
B. tariffs communicate with each other. Choose the
C. workforce bonus correct option from the following:
D. none of above A. Both Statement I and Statement II are
NARAYAN CHANGDER
correct.
1497. This clause contains the name of the B. Both Statement I and Statement II are
state, in which the registered office of incorrect.
the company is proposed to be situ-
ated.Name? C. Statement I is correct and Statement
II is incorrect.
A. registered office clause
D. Statement I is incorrect and Statement
B. city clause II is correct.
C. name clause 1502. What is the reward for enterprise as a
D. objects clause factor of production?
A. Rent
1498. In which type of production are several
identical products completed at each pro- B. Interest
duction stage? C. Profit
A. flow production D. Wage/salary
B. batch production 1503. Which of the following statements
C. job production about PLCs is most true
D. lean production A. The firm is owned and controlled by the
workers
1499. Pricing is when B. The firm is owned by the directors but
A. the best way of advertising run by shareholders
B. the customers think good of the busi- C. The firm is owned by shareholders and
ness run by directors
C. the business wants to know who is bu- D. The firm is owned and controlled by
uying the government
D. the business charges for products they 1504. April believes that people’s actions are
sell guided by fear. Hence, she intimidates
when approaching change.The type of
1500. Social resposibility is than legal re- change strategy April most likely employs
sponsibility of business. is:
A. Smaller A. training
B. Broader B. coercion
C. A and B C. communication & education
D. None of these D. participation

1505. Steve Lei owns a Lineside Repairs, a B. E-commerce

small garage in South Yorkshire. It is a C. Payment platform
family business that opened in 1968, and

deals in car sales, servicing and repairs D. Online transactions
Steve started working the business with
1510. is a business that is established,
his brother in the early 1980s and has
owned, operated, and often financed by
been servicing and repairing all types of
one person.
cars since then without ever having to ad-
vertise the business. Other than govern- A. Partnerships
ment identified two stakeholders in Line- B. Sole Proprietorships
side Repairs
C. Franchising
A. Steve
D. Corporations
B. Owners
1511. The communication network in which all
C. Employees
subordinates under a supervisor communi-
D. Steve’s brother cate through supervisor only is:
1506. OVERDRAFT FACILITY IS AVAILABLE ON A. Single Chain
A. CURRENT DEPOSIT ACCOUNT B. Inverted-V
B. RECURRING DEPOSIT ACCOUNT C. Wheel
C. SAVINGS DEPOSIT ACCOUNT D. Free flow
D. FIXED DEPOSITS 1512. benefit to a business of having a highly

productive workforce is that:
1507. Choose the correct definition for com-
mon stock. A. Total output will always increase
A. *people who own shares of common B. Demand will increase

stock can vote at shareholder meetings C. Unit costs will fail
B. represents some degree of ownership D. More staff can be employed
in a company but does not always have the
right to vote. 1513. is used if the seller has overcharged
the buyer.
1508. A series of questions a job seeker must A. Debit note
fill in when trying to get an employer in-
terested in interviewing them. B. Credit note
A. Reference C. goods received note
B. Person specification D. Note
C. CV 1514. Minimum no of members required to

D. Application form form a cooperative society.
A. 10
1509. Using mobile technology, such as smart-
phones and tablets to carry out business B. 12
transactions? C. 2
A. M-commerce D. 7

1515. What are the uses of working capital? C. Advertising

A. cash balances, reducing inventory lev- D. Publicity
els and reducing trade receivables
B. cash balances, reducing inventory lev- 1521. If the company fails to get its shares
els and increasing trade receivables listed on Stock Exchange then in how many
days money is returned to Shareholders?
C. cash balances, increasing receivable
levels and increasing trade receivables A. 120 Days
NARAYAN CHANGDER
D. cash balances, increasing receivable B. 10 weeks
levels and reducing trade receivables C. 80 Days
1516. Disney and Pixar joining together is an D. 30 days
example of
A. Forward Vertical integration 1522. “one command from one superior”.
which is the principle associated?
B. Horizontal integration
A. order
C. Conglomerate
D. Backward Vertical Integration B. equity
C. unity of command
1517. When consumers keep buying the same
brand, it is known as D. unity of direction
A. Brand loyalty
1523. The goods and services required by an
B. Brand equity individual to function effectively is known
C. Brand extension as
D. Brand name A. desire
1518. Define coordination B. needs
A. Coordination is giving commands and C. wants

order to the subordinates D. products
B. Coordination is the orderly arrange-
ment of individual and group efforts 1524. What is NOT an example of communica-
tion
1519. Inflation is calculated using the:
A. A message that requires a response
A. Consumer Welfare Instrument
B. A message that doesn’t require a re-
B. Consumer Price Index sponse
C. Consumer Inflation Database
C. Communicating with one person
D. Consumer Price Watch
D. Communicating with a group of people
1520. Which tool of promotion mix involves
direct face to face conversation with 1525. A Trade Bloc is a barrier to international
prospective customers? trade.
A. Personal selling A. TRUE
B. Sales promotion B. FALSE

1526. A sole proprietorship form of business 1532. It is the process of choosing from the
organisation cannot organise funds from: pool of the prospective job candidates de-
veloped at the stage of recruitment.

A. Own Savings
B. Commercial Banks A. Recruitment
C. Retained Profits B. Selection
D. Capital Market C. Training and Development
1527. What is the insurance policy taken D. Placement and Orientation
to cover goods shipping across the sea
called? 1533. Carriage inwards is shown on the
A. Fire account
B. Marine A. credit side of the profit and loss
C. Burglary B. credit side of the trading
D. Accident
C. debit side of the cash
1528. How many consonants are in the word
D. debit side of the profit and loss
“BABY”?
A. One E. debit side of the trading
B. Two 1534. If subordinates receive orders from

C. Three more than one boss, which principle of mgt.
D. Four Violated here
1529. In a co-operative society, the principle A. Principle of direction

followed is B. Principle of order
A. One share one vote C. Principle of unity of command
B. One man one vote
D. Esprit de corps
C. Multiple votes
D. No vote 1535. Which principle of management given by
Fayol is mentioned in the above case?
1530. Sate True / FalseIndustries can be clas-
sified in five broad categories A. Order
A. True B. Equity
B. False C. centralization
1531. A production manager was able to pro- D. Esprit de corps
duce the desired output with minimum cost
but not within the required time.In this 1536. This are the debts of the business.
case the manager was
A. Liabilities
A. Effective only
B. Efficient only B. Assets
C. Both effective & efficient C. Owner’s Capital

D. Neither effective nor efficient D. Profit

1537. Which one of the following is not a con- A. business investment that involves rent-
sumer right? ing or leasing another successful busi-
A. Right to safety ness model
B. Right to seek redressal B. unincorporated business owned and
C. Right to get discount run by a single person who has rights to all
profits and unlimited liability for all debts
D. Right to be heard of the firm; most common form of busi-
1538. Which of the following is not among ness organization in the United States
NARAYAN CHANGDER
banking services?
C. unincorporated business owned and
A. Granting of loans operated by two or more people who
B. Issuing travellers Cheque share the profits and have unlimited liabil-
ity for the debts and obligations of the firm
C. Banker’ draft
D. Keeping valuables D. form of business organization recog-
nized by law as a separate legal entity
1539. Business organization always employ a with all the rights and responsibilities of
Looking receptionist an individual, including the right to buy
A. fierce and sell property, enter into legal con-
tracts, and to sue and be sued
B. haggard
C. horrible
1543. Tarang was a leading manufacturer of
D. rugged basic keypad mobiles. However, demand
E. smart for such mobiles drastically decreased
with the origin of smart phones. Identify
1540. in case of fire insurance policy the in- the main cause of business loss.
surer is liable to compensate for the loss
only when the proximate cause of loss is A. Natural Cause
fire
B. Human Cause
A. true
B. false C. Economic Cause
1541. The capital of a company is divided into D. Other Cause

number of parts each one of which are
called 1544. A Business owned by two or more peo-
A. Share ple
B. Dividend A. Sole Proprietorship
C. Profit
B. Partnership
D. Interest
C. Franchise
1542. Which of the following is the definition
forFranchise D. Non-Profit Organization
1545. Why is an understanding of motiva-

tional theories important to managers?

1548. A is a special saying made from a

few words that helps identify the company
or brand.

A. logo
B. coupon
C. banner
D. slogan
A. Motivational theories help managers 1549. large store offering a range of food,
to understand the factors that lead higher beverage and household products
levels of employee performance in an or- A. supermarket
ganization.
B. multi-channel retailer
B. Motivational theories help managers C. showrooming
to better understand how to create a
structure of fear and punishment in order D. product mix
to make employees perform better. 1550. A businesses attitude to taking and ac-
C. Motivational theories help managers cepting risks. eg. Nandos
to better understand how to best manip- A. risk profile
ulate their employees to get them to do
B. risk culture
what they want them to do.
D. Motivational theories are not neces- 1551. Fayol’s principle are related with ad-
sary, employees are expected to execute ministration at top level management
their tasks as outlined in their job descrip- whereas Taylor ‘s principles are related
tion. with
A. Floor level
1546. People’s wants are B. Middle level
A. Limited C. Top level
B. Unlimited D. None of these
1547. Eva:In which type of sector does ESKOM 1552. An advantage of the time rate system
and Transnet belong to and why? is that:
A. it encourages workers to produce as
A. Eskom belongs to private sector be-
much as possible
cause people buy electricity they don’t get
it free B. it is easy to calculate from a time sheet
B. Transnet as well bewlongs to private C. it encourages workers to get the job

sectore because the businesses pay for finished quickly
the import and export goods and services. D. income tax does not have to be paid on
earnings
C. Both businesses belongs to the state
because they have been established by 1553. Labor refers to
tax payers money.
A. people with all their efforts and abili-
D. none of above ties

B. individuals who start a new business 1558. Which of the following is Not a compo-
or bring a product to market. nent of a ledger?
C. the tools, equipment, and factories A. Amount
used in production of goods and services. B. Date
D. The “gifts of nature” or natural re- C. Folio
D. Particulars
1554. What is de-industrialisation? E. Net profit
NARAYAN CHANGDER
A. Decline of primary sector in an econ-
1559. In a centralized organization, policies
omy
and procedures are usually
B. Decline of tertiary sector in an econ-
A. Diverse
omy
B. Uniform
C. Decline of the secondary sector or
manufacturing sector C. Strict
D. All of the above D. Effective
E. None 1560. All the following are the job qualities of
a clerical staff EXCEPT.
1555. CR and DR means
A. Punctuality
A. cash book and debtor
B. Reliability and job interest
B. Creditor and debtor
C. Loyal and obedience
C. credit and debit
D. Neatness in person dress
D. debit of journal
1561. The popularly known acronym ATM is
1556. John Insured his house with two differ-
ent insurance companies. When his car A. Automated Teller Machine
was stolen, he placed a claim with both B. Automobile Teller Machine
companies. Which Principle of Insurance is C. Automatic Teller Machine
in place here?
D. Authentic Teller Machine
A. Indemnity
B. Subrogation 1562. A private company can commence busi-
ness after incorporation.
C. Utmost Good Faith
A. True
D. Contribution
B. False
E. Insurable Interest
1563. What is the general term for products
1557. The most traditional form of public en- that have a physical form (i.e. you can
terprise is touch them)?
A. Statutory corporation A. services
B. Departmental Undertaking B. goods
C. Government company C. components
D. none of above D. raw materials

1564. True/False:Commercial banks are re- no competitor. From the following, iden-
sponsible for setting monetary policy in a tify the importance of Business Environ-
country. ment highlighted above:

A. True A. Business Environment helps the firm
B. False to identify threats and early warning sig-
nals.
1565. The organogram is an example of the or- B. Business Environment helps in tapping
ganizational useful resources.
A. structure C. Business Environment helps in improv-
B. stricter ing performance.
D. Business Environment enables the
1566. Most entrepreneurs work long hours,
firm to identify the opportunities and in
but they create their own schedule.
getting the first mover advantage.
1569. Authority granted to an employee

should be
A. More than the responsibility entrusted
to him
B. Less than the responsibility entrusted
A. True to him
B. False C. Equal to the responsibility entrusted to
him
1567. Trendz Industries provides free car, rent
free home and medical allowance to Suresh D. All of the above
(director of the company ). Discuss the in-
1570. A peon ringing a bell in school is an ex-
centive offered to Ramesh.
ample of
A. Productivity Linked wage Incentives
A. Verbal communication
B. Bonus
B. Visual communication
C. Pay and allowances C. Aural communication
D. Perquisites D. Gestural communication
1568. Hitesh and Reena are entrepreneurs. 1571. From the following which is not a rele-
They noticed that every year in the months vant feature of management as science:
of November and December, Delhi, the cap-
ital city of India, witnesses poor air qual- A. Principles are based on the basis of ex-
ity and rise in pollution levels. They also perimentation
observed that nowadays people are more B. Systematized body of knowledge
concerned about quality of life. Sensing C. Based on practice and creativity
the need, they were the first to bring into
the market a new ‘Anti-Pollution W-98 D. Universal Validity
Mask’ which was not only helpful in com- 1572. Entrepreneurs create jobs.
bating the pollution but also in increasing
the life expectancy of people. Their ven- A. True
ture saw a massive success as there was B. False

1573. Business structure means how a busi- 1579. The organisation producing multiproduct
ness is organized must adapt
A. True A. Functional Structure
B. False B. Divisional Structure
C. None of the Above
1574. Any financial institution can become DP
after registration with D. All of the Above
NARAYAN CHANGDER
A. RBI 1580. What is the other name of bottom level
B. SEBI of management?
A. Function level
C. Either
B. worker’s level
D. Neither
C. Policy making level
1575. Buying and selling between Nigeria and D. Officer level
South Africa is known as or trade
A. home 1581. A business reduces product defects by
using inspections in the production process.
B. foreign This is an example of quality
C. domestic A. control
D. traditional B. improvement
1576. What is the main objective of employees C. innovation

in a business? D. production
A. Connection 1582. is the book of original entry and as
B. Training well as a ledger
C. Salary A. Petty cashbook
D. Promotion B. cashbook
C. Sales daybook
1577. Which of the following is an internal
source of finance? D. Buyers record
A. Share capital 1583. One of these is an advantage of petty

cash book
B. Selling assets
A. Unreliable
C. Loan capital
B. very slow
D. Sales revenue
C. expensive
1578. What are the 4 factors of production? D. Time saving
A. land, milk, ocean, forest
1584. Which of the following is NOT an eco-
B. Forest, Ocean, Land, Capital nomic activity?
C. Capital, Enterprise, Land, Labor A. a doctor practicing
D. none of above B. a lawyer practicing law

C. a professional cricketer playing 1590. Which one of the following businesses

cricket would be classify as secondary sector of
industry?

D. a student playing cricket
A. Strawberry farm business
1585. Name the function of management
B. Sardine Food canning manufacturing
which determines what activities and re-
business
sources are required.
C. hospital
A. Planning
D. none of above
B. Organising
C. Staffing 1591. The following are items on the ledger
EXCEPT
D. Directing
A. Date
1586. Identify the activity which does not sup- B. Particulars
port trade?
C. Amount
A. Transportation
D. Grade
B. Warehousing
C. Advertising 1592. Research and development department
can also be referred to as
D. Coal Mining
A. Administrative
1587. Which of the following is not a barrier B. Finance
to effective communication
C. Planning
A. Language
D. Sales
B. Anger
E. Transport
C. Cultural
1593. How is the acid test ratio defined?
D. Technology Failure
A. The acid test ratio is a measure of a
E. Trick question company’s ability to pay off its long-term
1588. Which piece of office equipment will liabilities with its quick assets
turn documents into electronic files? B. The acid test ratio is a measure of a
company’s ability to generate profit from
A. Photocopier
its assets
B. Laptop
C. The acid test ratio is a measure of a
C. Scanner company’s ability to pay off its short-term
D. Laminator liabilities with its quick assets
D. The acid test ratio is a measure of a
1589. Some entrepreneurs actively seek to company’s ability to attract investors
buy a failing business as it would be
cheaper and provide a challenge to turn the 1594. In business, why is it essential to make
business around. a profit?
A. True A. It provides a return to investors.
B. False B. It provides funds for future extension

C. It increases the reputation of a com- D. Fights may occur

pany
1600. occurs when a business expands its
D. All the above existing operations
1595. The Cooperative society helps to see the A. Internal Growth
Produce of small Producers?
B. External Growth
A. Producers Cooperative Society
1601. Woollens are manufactured on a large
B. Farmers Cooperative Society
NARAYAN CHANGDER
scale in Ludhiana but can be purchased
C. Consumers Cooperative Society from nearby markets in your town-Which
D. Marketing Cooperative Society P of marketing mix is this?
A. Product
1596. EVALUATION:What do you think the cor-
rect step for number 3 in John Kotter’s B. Price
model? C. Place
A. communicate the vision frequently and D. Promotion
powerfully
B. Decide what values are central to the 1602. Which of the following is a motivational
change factor, according to Herzberg’s two-factor
theory?
C. Build on the change the quick wins are
only the beginning A. Pay
D. none of above B. Recognition

C. Relations with others
1597. A Business Has The Following:Fixed As-
sets = £6000Current Assets = £2000In- D. Quality of sepervisions
ventory = £1000Current Liabilities = 1603. The term compliance costs refers to ex-
£500 Calculate It’s Current Ratio penses associated with meeting
A. 1:4
A. Competitor prices
B. 1:5
B. Legal requirements
C. 1:2
C. Consumer demands
D. 1:3
D. Supplier constraints
E. 1:6
1604. The other name for conglomerate inte-
1598. Chairs made in North Carolina are flown gration is acquisition.
to Mexico.
A. True
A. import
B. False
B. export
1605. Marketing communication that employs
1599. What happens if effective communica- an openly sponsored, non-personal mes-
tion is not achieved? sage to promote or sell a product, service
A. Suppliers may send wrong materials or idea.
B. Inaccurate information may be sent A. ADVERTISEMENT
C. Misunderstanding may happen B. ADVERTISING

C. DISPLAY ADS and the ultimate destination is also Busi-

D. SOCIAL MEDIA ADS ness

C. It is a form of C2C commerce. The
1606. True or False? A hypermarket sells a business originates from the consumer
wider variety of goods compared to a su- and the ultimate destination is also con-
permarket. sumers
A. True D. It is a form of C2B commerce. The busi-
B. False ness originates from the consumer and
the ultimate destination is also Business.
1607. What is the minimum number of mem-
bers which are required to form a cooper- 1611. Effictiveness relates to
ative society?
A. Doing the right thing
A. 2
B. Completing activities
B. 7
C. Achieving goals
C. 10
D. All of the above
D. 12
1612. Which of the following enterprises may
1608. All but one is not a career opportunity
benefit the most by an established brand
in Business Studies
name at the time of incorporation?
A. Transporter
A. Joint venture
B. Shopkeeper
B. Departmental undertaking
C. Engineer
C. Govt
D. Marketer
D. none of above
1609. ANALYSE:which theory Kurt”s or John’s
do you think would work best in an busi- 1613. Which of the following factors should
ness environment? one consider when identifying and evalu-
ating a business opportunity?
A. Kurt’s theory
A. proximity to the target market
B. John’s theory
B. sufficient parking
C. All of the above
C. good security
D. none of above
D. nearness to complimentary busi-
1610. Jyoti wanted to sell her mobile phone nesses
but does not get any buyer. On her friends
suggestion she posted the mobile on sale 1614. What is ethics?
on www.olx.com and found a buyer within
A. A set of beliefs about right and wrong,
two days. Name the type of e-business.
good and bad.
A. It is a form of B2C commerce. The busi-
B. The obligation of a business to con-
ness originates from the Business and the
tribute to society.
ultimate destination is also consumers
B. It is a form of B2B commerce. The C. Bad and evil.
business originates from the Business D. Proactive Contributions.

1615. How is EFFECTIVE DEMAND created? 1620. To develop to proper image in society
through continuous interactions with the
A. When a group of people want some-
various groups of people.
thing.
A. Responsibility towards the Investors /
B. When a large number of the population
Shareholders
want something.
B. Responsibility towards the Community
C. When everybody is hungry and want
food. C. Responsibility towards the Govern-
NARAYAN CHANGDER
ment
D. When a sufficient number of people
D. Both A and B
want something, and they are willing and
able to pay for it. 1621. Changes in customers habits and prefer-
ences can be considered as causes of
1616. People work hard for all of the follow- business
ing reasons except
A. External
A. earning money. B. Internal
B. having social contact C. None of the above
C. gaining recognition D. Both a and b
D. watching TV 1622. The symbol for the Euro currency is
1617. Delegation refers to A.
A. Assigning other workers responsibility B.

C.
B. Negotiating with employers
D.
C. Joining a union
1623. A science that examines how goods and
D. Reporting to your superior
services are produced, sold and used
1618. Which TWO of these financial institu- A. Astronomy
tions are NOT banks? (You must select B. Geology
two)
C. Economics
A. Post Office
D. Chemistry
B. AIB
1624. Group discussion, phone calls, face-to-
C. Bank of Ireland face conversation Are these one-way or
D. Credit Union two-way communication?
A. One-way communication
1619. What type of finance involves less
B. Two-way communication
profit going to the owners?
A. Retained profit 1625. A Business is defined as an organized
efforts and activities of individuals to pro-
B. Sale of assets duce and sell goods and services for profit.
C. Overdraft A. TRUE
D. Owner’s capital B. FALSE

1626. Insurable Interest means 1631. All are personal qualities of an en-
trepreneur except
A. You can only insure something that you

own and will suffer financially from its A. selfish
loss. B. determined
B. You can insure your neighbours home. C. disciplined
C. You can insure anything you want. D. focus
D. none of above 1632. Gunneet went to a shop and expressed
her desire to buy a copper water bottle
1627. What source of finance is not available
only of prestige company. identify the
to unlimited companies?
component related to branding being de-
A. Taking on a new partner scribed in the above case
B. Trade Credit A. Trademark
C. Share Issue B. Generic name
D. Retained Profit C. Brand name
D. Brand mark
1628. The type of warehouses that can be set
up only after obtaining a licence from the 1633. Iron, minerals, coal and plants are ex-
government is: amples of which factors of production?
A. Government warehouses A. Land
B. Bonded warehouses B. Labor
C. Private warehouses C. Entrepreneurship
D. Public warehouses D. Capital
1634. A fast method of growth is a key advan-

1629. A person who does not lie, steal or cheat
tage for which business structure
is a
A. Franchiser
A. honest person
B. Partnership
B. Nigerian
C. Franchisee
C. bad person
D. Entrepreneur
D. uncommon person tagsHonesty in
Business 1635. TRUE OR FALSEThe internal, external
and macro environment must only be man-
1630. Rivalry amongst competitors is high aged before and during the process of
when: change.
A. Few suppliers exist A. TRUE
B. Existing businesses have strong trade- B. FALSE
marks
1636. is a formal conversation between a
C. There are many competitors in the candidate and the employer to judge the
market former’s suitability
D. Only a few buyers exist in the market A. Medical examination

B. Test C. Asia’s
C. Reference Check D. North India’s
D. Interview
1641. One disadvantage of a joint venture is
1637. What is this? A. Low cost
B. Both businesses will bring more knowl-
edge and skills into the new project
NARAYAN CHANGDER
C. Both businesses does not agree in de-
cision making
D. none of above
A. Labour
1642. is a strategy in which a business ac-
B. Capital quires or merges with a supplier of raw
C. Enterprise materials needed in the production of its
finished products
D. Land
A. Backward integration
1638. Which of the following is NOT one of the
B. Forward integration
4Ps?
A. Product 1643. are effective techniques when resis-
tance to change is high (choose 2)
B. Packaging
C. Place A. Communication
D. Price B. Participation
C. Negotiation
1639. The principles of management are in-
tended to be applied to all types and sizes D. Manipulation
of organisations. This statement reflects E. Threat
that the principles of management are
1644. UK shown in high tertiary section is con-
A. General guidelines
sider
B. Flexible
A. developed country
C. Universally applicable
B. developing country
D. Mainly behavioral
Explanation:The principles of manage- C. asian country
ment are intended to be applied to all D. none of above
types and sizes of organizations. How-
ever, the extent of their applicability 1645. screening is best described as
would vary with the nature of the organiza- A. looking for the best best for the job
tion and the business activity performed.
B. hosting interviews to check the best
1640. Azadpur Mandi is largest wholesale person for the post
market. C. checking applications and CVs against
A. India’s the requirement of job
B. World’s D. none of above

1646. Which one of the following is not a tool 1651. employees will stay with business only
of sales promotion? if they are satisfied with their working
condition

A. Free samples
A. true
B. Advertisement
B. false
C. Bonus offer
D. Exchange offer 1652. Advantages of this business in-
clude:easier to get money from the bank
1647. If the factors of production are not com- to start, share skills and share risks.
bined well, what will happen? Choose 2 A. Sole Proprietorship
correct answers.
B. Partnership
A. Workers do their jobs well.
C. Corporation
B. Workers may not know what to do.
D. Franchise
C. The business may lose money.
D. The business will make a profit. 1653. the eyes should be on the keyboard
when typing (true or false)
1648. Which of the following is a factor of A. TRUE
marketing mix?
B. FALSE
A. Brand
1654. The amount of funds required by a busi-
B. packaging
ness for is called long-term finance
C. Place
A. One year or less
D. Labelling
B. One to 5 years
1649. The following are the types of cash book C. 5 years and above
except D. none of above
A. Single column
1655. Covering risk of damage/loss of goods
B. Double column in transit from Delhi/Singapore or while it
C. Three column isin store
D. Four column A. Communication
B. Insurance
1650. Advantages of management audit does
not include C. Banking
A. To reduce information overload on the D. Transportation

managers
1656. Components found in the market envi-
B. To locate present & potential deficien- ronment are:
cies in the performance of management
A. consumers, supplier, competitors, in-
C. To improve control system of manage- termediaries.
ment
B. vision, mission statement, goals,
D. To ensure updating of existing man- objectives, organisational culture and
agerial policies sources, 8 functions.

1657. The management tasks of a business in- B. the act or rights of posessing some-
clude thing
A. planning, organising, controlling, di- C. the act of possessing something
recting, leading D. the act of possesing something
B. shoving, pushing, loading, bullying.
1663. Cash transaction means that money
1658. What are the government economic ob- paid
jectives? A. Immediately the transaction occurs
NARAYAN CHANGDER
A. low and stable inflation, low employ- B. Paid two weeks after transaction oc-
ment curs
B. high and rapid inflation, high employ- C. Paid with borrowed money
ment
D. Paid in instalments
C. low and stable inflation, high employ-
ment 1664. The principles of management are in-
D. low and stable inflation, high unem- tended to be applied to all types and sizes
ployment of organisations. This statement reflects
that the principles of management are
1659. Why are focus groups used? A. General guidelines
A. To bring together a group of people to B. Flexible
discuss a particular product or issue
C. Universally applicable
B. All of them
D. Mainly behavioural
C. It enables open ended questions
1665. Internal growth is usually slow.
D. It can generate ‘rich’ information
rather than a standard response A. True
B. False
1660. The employee of ABC Ltd. Take part in
volleyball matches on Sunday. Name the 1666. Commerce includes activities relating to
types of organization formed. trade and to trade.
A. Informal organization. A. Supporting
B. formal organization. B. Subsidiary
C. divisional organization. C. Auxiliaries
D. all D. None of these
1661. An open cheque can be cashed 1667. The goods used in the production pro-
A. over the counter cess such as factories, machinery and
equipment are classified into which factors
B. by mail
of production?
C. only by paying it into an account A. Land
D. all of the above B. Resources
1662. define ‘ownership’ C. Labor
A. the act of processing something D. Capital

1668. Which of the following is an example of C. recurring account

social enviornment. D. multiple option account

A. Money supply in the economy
1673. Which one of following is not a impor-
B. Consumer protection act tance of communication?
C. The constituion of the country A. Acts as basis of coordination
D. Composition of family B. Increases managerial efficiency
1669. Human beings are said to have 5 ba- C. Establish effective directing
sic needs. These include Food Water D. Boosts morale
Clothes Warmth What is the missing hu-
1674. What is Marketing
man need?
A. House with a bedroom for each family
member
B. Palace
C. Large Family Home
D. Shelter
1670. Which of the following is a reason for

managers knowing the costs of the busi-
ness?
A. understanding Needs of customers
A. They will be able to increase output
B. talking to customer
B. It will help them fix the price of the
C. both
product(s)
D. none
C. The information would have to be pub-
lished to shareholders 1675. It is a good source of filling the vacan-
D. Costs will tell the managers, without cies with employees from over staffed de-
any other information, what the profits of partments.
thebusiness are A. Transfer
B. Promotion
1671. “ “ involves a company having min-
imal negative impact on the environment. C. Direct Recruitment
A. Motivation D. Government Exchanges
B. Pressure group 1676. What is the main advantage of delega-
C. Stakeholder tion in a business?
A. Managers can control everything
D. Sustainability
B. Managers can measure the success of
1672. account is meant for people who the employees
wish to save a part of their income to safe-
C. Managers feel threatened by subordi-
guard the future and can interest on it
nates
A. current account D. Work becomes less interesting for sub-
B. savings account ordinates

1677. What is a Blog? 1682. Which hand and finger is used to press
A. A website that contains an online per- the L key?
sonal journal. A. Left, Pinky
B. Digital media.
B. Left, Ring
C. A user Manual.
D. A bio note. C. Right, Ring
1678. Which industry sector are raw materials D. Right, Pinky
NARAYAN CHANGDER
a part of?
A. The primary sector 1683. Advantages of off-the-job training
B. The secondary sector A. Broad range of skills can be taught us-
C. The tertiary sector ing these techniques
D. none of above B. Business will only need to pay for the
1679. Which of the following is a motivator course and will not lose output of the em-
according to Herzberg? ployee
A. Safe working environment C. Uses expert trainers who have up-to-
B. Responsibility date knowledge of business practices
C. Good wage D. Employees may be taught a variety of
D. Company policy skills, so become multi-skilled
1680. The department is responsible for

1684. The best definition of a firm’s organisa-
purchasing raw materials and goods for
tional structure is that:
the organisation
A. Production A. it shows exactly what job everyone
does
B. purchases
C. Accounts B. it shows a plan of the offices and fac-
D. Sales tory
1681. This image represents which economic C. it shows the levels of management and
sector? division of responsibilities
D. it refers to the way in which products

are made and pass through the factory
1685. The most common source of external

business finance.
A. Leasing
A. Tertiary Sector
B. Debenture
B. Primary Sector
C. Secondary Sector C. Bank Loan
D. Quaternary Sector D. Mortgage

1686. What does place mean in the marketing

mix?

A. The distribution, location and methods
of getting the product to the customer
B. Where customers see the promotion
methods used
A. True
C. The location where a customer stores
B. False
their product
D. The location where the products store 1692. is a Source Document on which
transactions and receipts are recorded on.
1687. An invoice should be prepared for a cus-
A. Cash tape register
tomer when
A. the customer requests for it. B. Book
B. goods are sold. C. Account
C. the office is ready. D. Production
D. an enquiry is made. 1693. An advantage of using own funds as a

source of funding for a business:
1688. what is something to can do to have a
good presentation? A. No interest is paid on the funds
A. practice B. Low interest is paid on the funds
B. stand out C. Low interest can be negotiated
C. speak softly D. No interest is paid in the first year
D. focus 1694. A business agreement in which two or
more parties agree to pool their resources
1689. Secondary market is in the form of
for the purpose of accomplishing a specific
A. stock exchange. task is referred to as
B. money market A. Joint venture
C. new issue market. B. Global Enterprises
D. commercial exchange C. Public Sector
1690. Which of the following is an alternate D. none of above
term used for performance appraisal?
1695. Good communication is important in
A. Quality and quantity of output business because
B. Job knowledge A. Its good to know the gossip
C. Employee assessment B. You need to stay up to date with the
D. None of the above news
C. It prevents mistakes being made
1691. A direct channel of distribution brings
the product directly from the producer to D. It will be more expensive for the busi-
the consumer. ex. farmers market. ness

1696. Written methods of communication in- C. Responsibility

cludes book, notes, and files D. Informal Organisation
A. True
1702. Instruments deals in capital market are
B. False
A. call money
1697. Which of the following are problems B. Commercial Bill
that a business could face during the
C. Zero Coupon Bard
“breakthrough” stage?
NARAYAN CHANGDER
D. Equity Shares
A. Cash flow problems
B. Production complications and time 1703. PLC stands for
problems A. Public Limited Company
C. Delivery/distribution problems B. Partnership Licensed Corp.
D. Labour and skills problems C. Profit Linked Company
1698. is an accounting book used for D. Private Limited Chain
recording expenses which are small and of
1704. The rewards of business is called wages
little value.
and salary
A. Cashbook
A. True
B. Ledger B. False
C. Petty Cashbook
1705. An ATM is an example of
D. Single Column Cashbook
A. B2B
1699. The membership of this form of business B. B2C
organization is open to all those who have
common interest C. C2C
A. Partnership D. Intra B
B. Joint Hindu family 1706. The activities involved in managing an

enterprise are common to all organisa-
C. Cooperative societies
tions, falls under which characteristics
D. Joint Stock Company
A. Multi-dimensional
1700. One of the Nigeria international sea- B. Continuous process
ports is at
C. Pervasive
A. Ibadan
B. Gobo
1707. If Revenue = US$500 000 and operat-
C. Onitsha
ing profit = Us$100 000, the operating
D. Lagos profit margin will be?
1701. Which of the following is not an element A. 20 per cent
of delegation? B. 10 per cent
A. Accountability C. 5 per cent
B. Authority D. 500 per cent

1708. In order to add value, local grocery B. Feasibility & Consequences

stores often sell cheese that has already C. Innovating & Processing
been grated for the customer. This adds

value through: D. Analyzing and Implementing
A. Convenience 1714. Taylor’s views on worker motivation
B. Branding suggested that:
C. Quality A. workers will work harder when they
have clean and hygiene conditions
D. Customer service
B. workers will work harder when they
1709. The process of splitting up the market have a job contract
into smaller markets whom display similar
C. workers will work harder when they
characteristics and behaviour.
are recognised
A. Segments
D. workers will work harder when they
B. Market Segmentation are paid more
C. Product Range
1715. The correct sequence of periods in the
D. Product Differentiation history of money is
1710. Management is a process. A. Pro-Barter, Barter System, Money
in Goods, Coins, Paper Money, Digital
A. Very easy
Money, Primitive Money
B. Goal oriented
B. Pre-barter, Barter System, Paper
C. Wasteful Money, Coin Money, Good Money, Digital
D. None of the above Money, Primitive Money
C. Pre-Barter, Commodity Money, Coin
1711. Identify the form of communica-
Money, Primitive Money, Paper Money,
tion:Superiors communicating with their
Digital Money, Barter System
subordinates about his recent vacation
D. Pre-Barter, Barter System, Money in
A. Diagonal
Goods, Primitive Money, Coins, Paper
B. Horizontal Money, Digital Money
C. Formal
1716. The following are examples of nominal
D. Informal accounts EXCEPT
1712. The banking services provided through A. rent
internet is called B. machinery
A. C-banking C. income
B. Exchange banking D. salary
C. E-banking
1717. explains how the business intends
D. Wide banking to satisfy customer needs and gain brand
1713. While evaluating alternative courses, al- loyalty
ternative are evaluated in the light of A. Products and Services
A. Monitoring & Forecasting B. Financial Information

C. Business Strategy 1723. The task of management is to make

D. Market people work towards achieving the organ-
isational goals by making their strengths
1718. Resources used in the accounts office effective and their weakness irrele-
that is used to spreadsheets or prepara- vant.Identify the dimension of Manage-
tions of accounts? ment.
A. Electronic calculators A. Management of people
B. Computers B. Management of work
NARAYAN CHANGDER
C. Accounting Software C. Management of operations
D. Adding machines D. All of the above
1719. legislation is
1724. What does the term ‘human resource
A. the rights an employee has. management’ describes?
B. the rights the boss has. A. concept of competing through techni-
C. the rights a customer has. cal resources in organisations
D. none of above B. economic value of employees’ knowl-
edge, skills and capabilities
1720. One of the sources of capital for part-
nership is C. policies and practices involved in man-
aging managers of an organisation
A. contribution of capital by members
D. effective utilisation of an organisa-
B. personal saving tion’s people and their talent
C. limited partners
1725. What do the GEAR abreviations stand
D. contribution of capital by family mem-
for?
bers
A. Growth, employment and redistribu-
1721. Covers both the employer and the em- tion
ployee in case of injury or disease con-
tracted in the workplace, during the course B. Community-based organisation
of the employee’s employment. C. Chief executive officer
A. Unemployment Insurance D. Gross domestic product
B. Workmen’s compensation
1726. ABC Ltd. sells Blood sugar testing equip-
C. Life insurance ment of three different brands vizGluneo,
D. Medical insurance Onetouch and Oncall. There are three peo-
ple in the dispatch department, five in
1722. Ankita is engaged in manufacturing sales department and two in purchase de-
chocolates and biscuits by using environ- partment. Of late, customers are com-
mental friendly methods of production. plaining that the goods dispatched are as
Which management objective is used here? per the goods ordered. Many times quan-
A. Individual objective tity demanded is short or the products
B. Organisational objective are of different brand. The sales depart-
ment is also complaining that the goods
C. Social objective are not in stock therefore they are not
D. Economic objective able to meet with the orders. Purchase

department says that neither the store in- C. International Business Opportunities
charge informs them about the stock levels D. For-profit Business Opportunities
nor the sales manager provides them with

forecast sales. Each department is holding 1730. If we give a bonus to an employee for
others responsible for the chaos. Which a suggestion that results in saving costs It
quality of management is missing in ABC is called
Ltd. A. Fair remuneration
A. coordination B. Applying Initiative
B. Cooperation C. Applying equity
C. goal oriented D. Applying centralisation
D. all 1731. What is the full meaning of the abbrevi-
1727. What is “Secondary Research”? ation TAP?
A. Research collected that already exists A. Transparency, Accountability and Pro-
bity
B. Research that is collected through a
survey B. Transparency, Accountability and Pro-
ductivity
C. Research that is new and up to date
C. Transparency, Accountability and Prox-
D. Research that hasn’t been completed imity
yet
D. Transparency, Accuracy and Probity
1728. What does S.M.A.R.T. stand for in the
1732. the resources needed to produce goods
context of setting objectives?
and services
A. Structured, Measurable, Achievable,
A. Economic problem
Realistic, Timely
B. Production
B. Specific, Measurable, Achievable, Re-
alistic, Time-specific C. Factors of Production
C. Simple, Meaningful, Attainable, Rele- D. Opportunity Cost
vant, Timely 1733. when a business starts up what does it
D. Strategic, Methodical, Actionable, Rel- have to create.
evant, Targeted A. business plan
1729. Business that sells its products only B. website
within the boundary of its own country C. partnership
and extend to link several regions of the
D. merchandise
country.
1734. Which of the followings is not a busi-
ness stakeholder?
A. Consumers
B. Customers
C. Employees
A. Local Business Opportunities D. Dividends
B. National Business Opportunities E. Shareholders

1735. Types of the goods and services pro- 1740. Every business activity requires
duced by the business: funds.The promoters have to estimate the-
fund requirements for the identifiedbusi-
A. Consumer goods and services
ness opportunity.Which feasibility studies
B. Capital goods is this part of?
C. Both of the Mentioned A. technical feasibility
D. None of the Mentioned B. economic feasibility
NARAYAN CHANGDER
1736. Tangible products that we use to satisfy C. financial feasibility
our wants and needs D. none of above
A. Goods 1741. Which of the following is a merit of Sole
B. Services Proprietorship?
C. Marketing A. Quick Decision Making
D. Tangible B. Balance Decision-Making
C. Ease of Formation and Closure
1737. A/An means the bank allows the
business to spend more money than what D. Sharing of Risks
it has in its bank account.
1742. What is Trade?
A. loan
A. It is the buying of goods from one place
B. liability to another
C. overdraft B. It is the selling of goods from one place
D. overpayment to another
C. It is the buying and selling of goods.
1738. is the disclose of work done by
those in authority to people who have the D. It is the buying and selling of goods
right to ask questions and services to satisfy people’s needs at
a profit to the seller
A. TAP
B. Accountability 1743. What is not a feature of cooperative so-
ciety
C. Need for TAP
A. Voluntary membership
D. Transparency
B. Legal status
1739. Offering a way to own a business with- C. Control
out starting it from scratch and to expand
D. Unlimited liability
operations quickly into new geographic ar-
eas with limited capital investment is refer 1744. Considering the nationwide lockdown
to amid COVID-19 pandemic, ICICI has
A. franchising launched mobile ATM facility to let peo-
ple stay safe at their homes. Which im-
B. partnership
portance of business environment is high-
C. sole proprietorships lighted here?
D. joint venture A. Helps in getting first mover advantage

B. Helps in identifying early threat sig- A. Just-in-time

nals B. Warehousing

C. Helps in tapping resources
C. Last-in-first-out
D. Helps in adapting with the rapid
D. First-in-first-out
changes
1745. An engineer running his consultancy firm 1750. need for social responsibility arises due
to the
A. Business
A. firms interest
B. Employment
B. interest of society
C. Profession
C. both firms and societys interest
D. none of above
D. none of above
1746. The current Minister of Finance is:
1751. What is this?
A. Tito Mboweni
B. Good luck Nene
C. Trevor Manuel
D. Pravin Gordhan
1747. ” Management is the process of de-

signing and maintaining an environment
in which individuals, working together A. Labour
in groups, efficiently accomplish selected
B. Capital
aims.” is a definition quoted by which
management expert C. Enterprise
A. Kreitner D. Land
B. Henry Fayol
1752. The method used to identify where a
C. F.W Taylor product is positioned in the market in
D. Harold Koontz and Heinz Weihrich terms of certain criteria, such as high
priced/low priced, is best known as:
1748. The factors of productions are
A. Market segmentation
A. Land, capital, labour and commerce
B. Market share
B. Land, capital, commerce and eco-
nomics C. Market mapping
C. Capital, labour, commerce and eco- D. Marketing mix

nomics
1753. Which industry sector is an advertising
D. Land, labour, capital and entrepreneur agency part of?
1749. A manager is concerned about ongoing A. The primary sector
theft and the cost of storing raw materi- B. The secondary sector
als. Which inventory management strat-
egy would best address the manager’s con- C. The tertiary sector
cerns? D. The manufacturing sector

1754. The records that are kept in the of- 1759. If the government increases corporation
fices for keeping information that concerns tax
mails is called office A. Businesses have less profit to reinvest
A. Chart B. Businesses have more profit to rein-
B. Correspondence vest
C. New businesses are likely to start up
C. Diagram
D. Monopolies will become stronger
D. Document
NARAYAN CHANGDER
1760. Carbon monoxide emitted by automo-
E. Procedure
biles directly contributes to
1755. An amount of money that is paid back A. Water pollution
within an agreed amount of time, with in- B. Noise pollution
terest
C. Land pollution
A. Bank loan D. Air pollution
B. Angel investment
1761. Responsibility flows from:-
C. Overdraft A. Superior to subordinate
D. Retained profit B. Subordinate to superior
1756. Who is the insurer? 1762. If a business increases the price of a
product but sales do not fall then:
A. The insurance company
A. the break-even level of output rises
B. The person or company who insures and profit increases
his goods
B. the break-even level of output falls and
C. The government profit increases
D. The intermediary C. the break-even level of output remains
the same and profit increases
1757. Successfully organisations do not
D. The break-even level of output falls
achieve goals by chance but by following
and profit falls
a deliberate process know as:
A. Planning 1763. Double column cash book has
columns
B. Co-ordination
A. 8
C. Controlling B. 12
D. Management C. 10
1758. What is the key to marketing success in D. 4

the mordern days? 1764. The environment is the outside of
A. Maximum profit the micro environment, which manage-
ment cannot control but have some influ-
B. Increase in sales ence.
C. Maximum satisfaction of customers A. macro
D. none of above B. market

1765. Hindustan Ltd. is manufacturing com- 1770. It is the obligation of a subordinate to

puters, soaps and textile. Which type properly perform the assigned duty.
of organizational structure would suit the

A. Responsibility
requirement of such organization? State
any three advantages of this organization B. Authority
structure? C. Accountability
A. Divisional Structure D. All of the above
B. functional 1771. Challenge of the macro environment:
C. both A. Difficult employees
D. none B. Lack of vision and mission
1766. True or False?Marketing involves en- C. Changes in consumer behaviour
couraging people to buy a product or ser- D. Political changes
vice.
1772. If a business reviews it finances and de-
A. True
cides to delayer. What does this mean?
B. False
A. Remove all managers from the busi-
ness
1767. the list of duties, responsibilities and re-
porting relationships B. Remove the person in charge
A. job analysis C. Remove 1 layer from the hierarchy
B. job title D. Remove all employees
C. job description 1773. What voluntary deductions are made
D. job specification from the wages of employees?
A. Tax
1768. The department that is referred to as
the nerve-Center of the organization is B. Union dues
C. Pension scheme
A. Accounts
D. Payroll
B. Administrative
C. Purchasing 1774. What is the process of identifying that a
business needs to employ someone called?
D. Sales
A. Job description
E. Transport
B. Recruitment
1769. Which of the following is true about C. Job analysis
warehousing?
D. Job specification
A. Not an important auxiliary to trade
1775. Select the answer which represents pri-
B. Removes the hindrance of time
mary secondary and tertiary product
C. Not used to serve goods of seasonal
A. Mining and quarrying /Farming, con-
nature
struction/Trade, direct and personal ser-
D. Not useful for large scale trading vices

B. Farming, Fishery / Mining, construc- 1780. Arranging money and making payments
tion / Trade, Communication to the seller through banks and other
C. Farming, Mining / Construction, Trade sources is known as?
/communication, transportation A. Banking
D. Farming, Mining / Electricity and Gas / B. Insurance
Commerce, Auxiliary services
C. Warehousing
E. Mining, farming / Manufacturing con-
D. Communication
NARAYAN CHANGDER
struction/ Auxiliary Services, Trade.
1776. The best businesses fit a need or want 1781. A good or service which people would
of customers. like, but is not essential for living.
A. True A. Need
B. False B. Wants
C. Scarcity
1777. In which type of company there is no re-
striction on the transfer of shares? D. Opportunity cost
1782. When can you say that a business add

value?
A. When revenue is greater than produc-
tion costs
B. When revenue equals production costs
C. When revenue is less than production
A. One Person Company costs
B. Public Company D. none of above
C. Private Company
1783. The document sent by the seller to the
D. All Of The Above buyer at regular intervals showing credit
1778. the person who buys a franchise is and debits is known as
called A. credit note
A. franchisor B. debit note
B. franchisol C. petty cash voucher
C. frachisee D. statement of account
D. franchisel
1784. Activities involved in the functioning of
1779. What is a potential drawback of an au- the business conducted for the purpose of
tocratic leadership style? generating profits.
A. Reduced team conflicts A. Operations
B. Increased innovation B. Sales
C. Lower employee morale C. Marketing
D. Enhanced creativity D. Production

1785. ALL entrepreneurs have a university de- A. human resource

gree. B. capital resource

C. natural resource
D. human and capital resource
1789. Economic growth is good for most busi-
nesses because
A. Inflation raises the cost of production
B. Interest rates rise and more saving
A. True takes place
B. False C. Rising incomes means higher con-
sumer spending
1786. What is the economic problem?
D. Higher levels of tax will be paid
A. It is the total wants of a population.
B. It is when there are only limited re- 1790. All the following are not components of
sources to satisfy the unlimited needs and business studies except
wants. A. Geography
C. It is the total needs of a population. B. Insurance
D. none of above C. History
1787. Coordination is the essence of manage- D. Science

ment because 1791. Breakeven output can be calculated by
A. coordination is a part of planning func- dividing total fixed costs by:
tion of management
B. coordination is a part of staffing func-
tion of management
C. coordination is a part of controlling
function of management
D. coordination is a part of all functions
of management
A. Variable cost per unit sold
1788. What is this resource? B. Selling price per unit sold
C. Contribution per unit sold
D. Total variable costs
1792. An office that is set up for the purpose
of receiving and making customer calls for
an organization is called a
A. call center
B. phone area
C. service center
D. branch office

1793. Choose the wrong statement. Why cus- 1798. Who are organizational stakeholders?
tomer’s spending pattern changes? A. Government
A. Changes in tastes and fashion B. Employees
B. Changes in price of competitor’s prod- C. Customers
ucts
D. All of the above
C. Changes in education level
D. Changes in population size and struc- 1799. What are the factors of production?
NARAYAN CHANGDER
ture A. Supply, demand, price, quantity
1794. People who are part owners of a com- B. Money, resources, products, services
pany are known as C. Marketing, sales, promotion, distribu-
A. Stakeholders tion
B. Shareholders D. Land, labor, capital, enterprise
C. Customers 1800. The following are qualities of a good

bookkeeper EXCEPT
D. People
A. A good bookkeeper is observant, intel-
1795. papers issued by the insurer to the in- ligent and careful
sured which includes all the stipulations of
B. A good bookkeeper is decent in dress-
the contract
ing and behaviour
A. Insurance contract
C. He/she is dishonest
B. contract
D. He/she has integrity
C. premium contract
1801. is the written and legal agreement
D. none of above
between business partners
1796. if a partner or partnership firm declares A. Partnership Agreement
that a particular person is a partner of
B. Verbal Agreement
their firm, and such a person does not dis-
claim it, then he/she is known as 1802. inter departmental conflicts is a limita-
A. Partner by estoppel tion of
B. Partner by holding out A. functional structure
C. Nominal partner B. divisional structure
D. Partner in profits C. formal structure
D. informal structure
1797. Bounty Paper Towels pledged to source
materials from sustainably managed 1803. Buying commodities without prior plan-
forests by 2030 ning is
A. Responsibility to customers A. budget
B. Responsibility to employees B. auction buying
C. Responsibility to society C. purchasing
D. Responsibility to creditors D. impulse buying

1804. refers to as tools to help start ones C. Acceptable by Human needs and de-
own business at a lower cost sires

A. trade D. Acceptable by Human profession
B. market
1810. The volume of mails received or dis-
C. business opportunity patched each day in an organization de-
D. local pends on the
A. capable hands
1805. This leadership style can be effective
in situations where group members are B. management decisions
highly qualified in an area of expertise. C. nature of the organization
A. Autocratic D. number of staff.
B. Democratic E. volume of business being done
C. Let it be
1811. Responsibility flows
D. none of above
A. Upwards
1806. The departmental undertaking is under
B. Subordinate to Superior
the overall and ultimate control of a
C. Downwards
A. Board of Directors
D. Both a & b
B. Managers
C. Minister 1812. Who is the best known for propos-
D. Parliament ing two assumptions about human nature
“Theory X and Theory Y”?
1807. A reward for setting up your own busi- A. McGregor
ness is
B. Herzberg
A. You work for someone else and get a
salary and holiday entitlement. C. Maslow
B. Be your own boss, make your own deci- D. McClelland
sion and change the business as you want.
1813. Plastic Card is the popular name for
1808. A bank which is facilitating for open a A. Debit/Credit card
current account
B. Cheque
A. National savings bank
C. Digital Cash
B. National development bank
C. Bank of ceylon
D. State and mortgage bank 1814. Return to shareholders can be increased
by
1809. The word legal in the definition of busi-
A. Increasing Profit
ness means
B. Increasing Share Price
A. Accommodation
B. Acceptable by the constitution of the C. Both A and B
country D. none of above

1815. These are all areas of primary except B. A group activity

C. A dynamic function
A. Finance
D. A multidimensional activity
B. Mining
C. Fishing 1821. Production is not complete until the
goods get to the final
D. Forestry
A. Manufacturers
NARAYAN CHANGDER
1816. The following must be shown on an in-
B. Wholesalers
voice, except the
C. Retailers
A. name and address of the seller
B. description of goods sold D. Consumers
C. quantity sold 1822. Opportunities could be created origi-

D. picture of the buyer nally from
A. one’s idea
1817. The letter DR written on top of a cash-
book stands for B. creativity
A. Double side C. innovation
B. Debit side D. all of the above
C. cash side
1823. App:Most businesses prefer to be au-
D. direct side tonomous from the government due to
1818. This function of Management related to their objectives. Which business is suit-
placing the right person at the right job is able for independent operation?
A. Organising A. Partnership
B. Staffing B. Public Company
C. Planning C. Private Company
D. Controlling D. State owned enterprise
1819. The process of communicating the value 1824. Detergent powder is the name
of a product or service is
A. Generic
A. marketing
B. brand
B. promotion
C. general
C. brand
D. special
D. competition
1820. Keeping in view the changes in the con- 1825. Partnership enterprise is a-
sumer demands and preferences ‘Tasty- A. Private sector enterprise
maker Bakery’ has reduced the sugar and
B. Public sector enterprise
fat content in its products. This approach
of business shows that management is C. Joint stock enterprise
A. An intangible force D. None of the above

1826. These managers help organise others C. Mass market

and decide what needs to be done by the D. Mass marketing
right middle manager.

A. Senior manager 1832. USP stands for
B. Supervisor A. Unique selling product
C. Support staff B. Unique selling price
D. Operational staff C. Unique strategy promotion

D. Unique selling point
1827. The following are source documents ex-
cept 1833. Which of the following is the function of
A. cash book management which consists of monitoring
and checking alignment of performance of
B. credit note predetermined standards.
C. debit note A. Controlling
D. invoice B. Influencing
1828. A factory manager is deciding the best C. Organizing
order in which to complete tasks. Which D. Planning
operations process is being carried out?
1834. Glenn has decided to start his own busi-
A. Monitoring
ness that is wholly funded through his own
B. Scheduling money. What type of finance is this?
C. Sequencing A. Debt
D. Task Design B. Equity
1829. A florist shop is an example of a service C. Insolvency
business D. Leasing
A. True
1835. Activities which are undertaken by peo-
B. False ple with the objective of earning money
are known as-
1830. An electrical retailer offers a 3 year
warranty on all purchases made. This is A. Social Activities
an example of which stage in the sales pro- B. Economic Activities
cess?
C. Non-Economic Activities
A. Product knowledge
D. Personal Activities
B. Closing the sale
1836. A milk shaker along with Nescafe is an
C. Customer engagement example of which of the following tools of
D. Post sales service sales promotion?
1831. It seeks to win the custom of a broad A. Exchange schemes

range of people. B. Free sample
A. Marketing C. Coupons
B. Niche marketing D. Premium or bonus offer

1837. what is Qualitative Data D. Written document that describes all

A. Data that is normally numerical the steps necessary for opening and op-
erating a successful business.
B. Based on opinions, attitudes and be-
liefs. 1842. Which one is not a need according to
Maslow?
1838. What is this?
A. esteem
B. safety
NARAYAN CHANGDER
C. psychological
D. security
1843. What is profit?

A. Land A. the money you spend-the price you sell
B. Capital it for
C. Specialization B. the price you sell if for-the money you
spend
D. Enterprise
C. the price you sell it for + the money
1839. Which of the following function of man- you spend
agement measures the progress of objec-
D. none of above
tives and guides the organisation to keep
it on the right track so that organizational 1844. Name the occupation in which people
goals might be achieved? work for others and get remunerated in
A. Planning return
B. Staffing A. Business
C. Directing B. Profession
D. Controlling C. Employment
1840. The keyboard of a computer consists of D. None of the above

rows 1845. Scanning of the business environment
A. 5 helps to identify:
B. 6 A. Opportunity
C. 7 B. Threats
D. 8 C. Opportunity and Threats both
1841. What is a business plan? D. None of these
A. Written document that only outlines 1846. The fixed costs of a local staore would
the business practices of the new busi- not include
ness.
A. Council tax on the store
B. Written document that describes the fi-
nancial aspects of the business. B. Rent
C. Written document that only describes C. Lighting and heating costs

the ownership of the business. D. Payment for stocks of fruit and veg

1847. Which of the following is not an impor- B. Loss amount, which will be contributed
tance of essence of management? by all three

A. Growth C. Policy amount from all insurance
B. Discord D. None of the above
C. Differentiation 1852. Shared task divisioning is encouraged at
D. Specialization A. Linear structure
1848. The ability to use one’s time effectively B. Vertical structure
or productively. C. Horizontal structure
A. Work Experience D. Compound structure
B. Time management
1853. Public Sector Enterprises are owned by?
C. Self-Advocate
A. State Government
D. none of above B. Central Government
1849. What are market researchers able to do C. Both of these
to determine the situation? D. None of these
A. They can define the problem + see
what the opportunities are 1854. What does a petty cashier do with the
petty cashbook?
B. Recognize the alternatives
A. He/she carries about the petty cash-
C. Find out what information is needed to book
resolve the situation
B. He/she makes sure the petty cash-
D. all of the above book is clean and smooth
1850. what is The acid test ratio? C. He/she records staff attendance on
the petty cashbook
A. The acid test ratio is a measure of a
company’s ability to pay off its long-term D. He/she records all small expenses
liabilities with its quick assets. made, on the petty cashbook.
B. The acid test ratio is a measure of a 1855. What is the limit of members in case of
company’s ability to generate profit from a Private Company?
its assets.
A. 2
C. The acid test ratio is a measure of a B. 7
company’s ability to pay off its short-term
liabilities with its quick assets. C. 10
D. The acid test ratio is a measure of a D. 200
company’s ability to attract investors.
1856. A target market is a group of that
1851. If a person take fire insurance policy the has decided to aim its marketing
from 3 insurers. During loss due to fire efforts and ultimately its merchandise to-
he will get wards.
A. Loss amount compensation from all A. Companies, Business

three separately B. Companies, Research

C. Customers, Business C. provides private goods and services, It

D. Businesses, Customer is market-oriented and relies on voluntary
payment of the customer. This sector is
1857. Supervision does not include efficient at meeting the demands of the
A. Maintaining day-to-day contact consumer and emphasises customer sat-
isfaction
B. Maintaining Group Unity
D. is primarily concerned with the well-
C. Produces goal directed behaviour being of the members of the household.
NARAYAN CHANGDER
D. Influencing the workers in the organi- Families take part in activities that benefit
sation others as well as benefit themselves. This
is the smallest of the four sectors but col-
1858. are public limited liability companies lectively, the most influential.
that are in the business of providing finan-
cial services to consumers and businesses 1862. Gross Profit-? = Net Profit
A. Market A. Expenses
B. Bank B. Sales
C. Industry C. Cost of Sales
D. School D. Money Out
1859. Service which helps in removing hin-
1863. A person who behaves in the public in
drance of knowledge
such a way as to give an impression that
A. Transport he/she is a partner of the firm
B. Insurance A. Partner by holding out
C. Advertising B. Partner by Estoppel;
D. warehousing C. General Partner
1860. A key reason for a business to have a D. Limited Partner
balanced portfolio of products is to ?
1864. The process of collecting, arranging, and
A. Raise finance
storing of document for easy retrieval is
B. Spread risk called
C. Encourage innovation A. Filing
D. Recruit staff B. Keeping
1861. The government sector C. Storing
A. focuses on client satisfaction, trust, D. Activating
and service for the common good. This
sector is not interested in making a profit, 1865. A single room with a table, telephone,
but in merely breaking even in their en- fax machine, computer is called
deavours. A. big office
B. is responsible for making and enforc- B. small office
ing the laws under which we live. Gov-
ernment is an integral part of our overall C. large office
economy as well. D. complex office

1866. One of the following is a career in busi- 1872. The machine that is used in place of
ness studies postage stamp is machine

A. doctor A. Addressing
B. architect B. Duplicating
C. banker C. Franking
D. nurse D. Perforating
1867. One role of ICT is E. Photocopying
A. to find capital
1873. What are the two main categories of
B. To find total assets consumer goods?
C. Accuracy A. Durable and non-durable
D. To reduce liabilities B. Luxury and essential
1868. is the most important clause in C. Expensive and cheap
MOA.
D. Digital and physical
A. capital clause
1874. Which of the following is not a need?
B. association clause
C. objects clause
D. registered office clause
1869. Correspondence record/ books includes
the following except
A. Mail inward book
B. Mail outward book
C. Dispatch book
D. Visitor’s book
1870. What is the purpose of long-term financ-
ing? A. cupcakes
A. Saving money for retirement B. soil
B. Paying off short-term debts C. house
C. Investing in long-term assets D. toilet paper
D. Borrowing of funds for a long period to 1875. Name the principle of management
meet future financial needs which suggests the introduction of scien-
1871. NSIC and DIC were set up in and tific investigation and analysis?
respectively A. Harmony not discord
A. 1955, 1978 B. Science not rule of thumb
B. 1965, 1975 C. Development of workers to their great-
C. 1919, 1926 est efficiency
D. 1945, 1978 D. discipline

1876. is a period of six months or more of D. It is a style that allows dictatorship

declining real GDP
1882. An example of non-store retailing.
A. Inflation
B. Recession A. Speciality store
C. Deflation B. Department store

D. none of above C. Door-to-door
1877. Creative thinking in the workplace D. Convenience store
NARAYAN CHANGDER
means to solve business problems.
1883. What is the process of effective commu-
A. using old ways nication?
B. generating innovative ideas A. Transmitter → Message → Receiver
C. using routine thinking → Feedback
D. allowing one employee B. Transmitter → Receiver → Message
→ Feedback
1878. Reward for profession is called
C. Feedback →Transmitter → Message
A. Profit
→ Receiver
B. Salary
D. Transmitter → Feedback → Message
C. Wage → Receiver
D. Fee
1884. ANALYSE:Fill in the missing word is
1879. Very important information about the a time of great difficulty or danger
company, directors and sharholders are
A. Deadline
registered in
A. Articles of Association B. crises
B. Partnership deed C. Stress

C. Memorandum of Association D. none of above
D. none of above 1885. Which of the following is not an exam-
1880. Notice announcement in a public medium ple of management as a science.
promoting a product, service or event or A. Systematic body of knowledge
publicizing a job vacancy is called
B. Universal validity
A. Advertisement
C. Based on practice and creativity
B. Advertising
D. Principles based on experimentation
C. Display Ads
D. none of above 1886. Which of the following is NOT a factor
of production?
1881. What is leadership?
A. Land
A. A manager
B. Natural Resources
B. Employees who are hardworking
C. Labour
C. A business leader is to provide the
overall vision and goals of the business. D. Trade Unions

1887. A biscuit manufacturer reduces the price C. piece rate

of its biscuits to below cost in order to at- D. premium bonus
tract more customers. Which of the follow-

ing identifies this approach? E. time rate
A. Skimming 1893. Huge Industrial organization which ex-
B. Loss Leader tend their industrial operations through a
network of their branches in several coun-
C. Price Points tries are known as
D. Production Leader A. Global Enterprises
1888. The payment mechanism of ebusiness is B. Government Company
A. Ecash C. Joint Ventures
B. COD(cash on delivery) D. none of above
C. Cheques 1894. Why there is a need of marketing?
D. none of above A. To earn more profits
1889. A cheque contains one of the following B. Less risk
information. C. Better goodwill
A. Description of goods D. no idea
B. Unit price
1895. The keyboard of a computer consists of
C. Name of payer rows
D. Name of drawee A. Five
1890. A partner is an owner who has un- B. Four
limited liability and is active in managing C. Six
the firm:
D. Three
A. General partner
B. Silent partner 1896. What are some characteristics of en-
trepreneurs?
1891. Which of the following is a disadvan- A. Risk taking
tage of human porterage?
B. Creativity
A. It’s flexible, as it has no fixed time or
routes C. Capital
B. It’s not suitable for long distances D. Opportunity cost
C. It’s cheap or free E. Hard working
D. It’s easily available 1897. Which one of the following is an exam-

ple of a fixed cost?
1892. The method of paying wages at equal
amount per week or month, irrespective A. Rent
of quality of work done is called B. Package Costs
A. commission bonus C. Raw Materials
B. flat rate D. Wages

1898. What do you call an area of land that 1903. Incoming and outgoing mails of an orga-
was once used for urban development? nization are called
A. Greenfield site A. Bulletin
B. Factory B. Correspondence
C. Industrial estate C. Handbill
D. Brownfield site D. Magazine
NARAYAN CHANGDER
1904. Which of the following is NOT a busi-
1899. Which of the following occupations is
ness organization?
against the law of Nigeria?
A. farming
B. Corporation
B. teaching
C. Perfect Competition
C. smuggling
D. Partnership
D. trading
1905. is made up of a place where busi-
1900. Drawbacks to a business of using job ness transaction takes place.
production are (SELECT 2)
A. bedroom
A. Products required skilled workers who
B. office
are paid more
C. shop
B. Products take a long time to be made
D. hip
C. Lots of money is spent on technology
1906. What sector would a SCHOOL be part
D. Staff may be less motivated
of?
E. As products are made quickly quality
A. Primary
may suffer
B. Secondary
1901. In what type of leadership style do man- C. Tertiary
agers take all decisions?
D. none of above
A. Autocratic leadership
1907. There are major factors of produc-
B. Democratic leadership
tion
C. Laissez-faire leadership
A. 8
D. Centralised leadership
B. 4
1902. The occupation in which people work for C. 5
others and get remunerated in return is D. 6
known as:
1908. Aisha started business with her bank
A. Business
balance of N2, 000.00. The two accounts
B. Profession involved are accounts
C. Employment A. Aisha and capital
D. None of these B. Aisha and cash

C. Capital and book 1914. “She fixes a standard time for process-
ing the order”. Identify the techniques of
D. Capital and cash
scientific management used by Sonia.

E. Cash and bank
A. Fatigue Study
1909. The structure in which there is a sep- B. Time Study
aration of ownership and management is C. Motion Study
called
D. Method Study
1915. Which amount will be paid into the em-
B. Company
ployees account?
C. Partnership
A. Gross salary
D. All business organization B. Net Salary
1910. The roles of business are: C. Deductions
A. To provide employment, create wealth D. Contributions
and produce goods and services
1916. What does LTD stand for?
B. To provide employment, create wealth A. Sole Trader
and manage the economy
B. Partnership
C. To provide employment, reduce infla-
tion and manage the economy C. Public Limited Company
D. Private Limited Company
D. To provide recreation facilities, create
wealth and produce goods and services 1917. in INDIA railway is an organisation
wholly owned and managed by the
1911. Change is always necessary.
A. reliance
A. True
B. tata
B. False
C. govt
1912. An evidence for payment is D. railway department
A. invoice 1918. What are the four P’s in marketing?
B. receipt A. Product, Price, Place, Promotion
C. credit note B. Product, Price, Position, Promotion
D. voucher C. Product, Price, Place, People
1913. Assembling of manufactured products D. Product, Price, Place, Process

into usable forms are the responsibility of 1919. The role of wages and salaries unit of a
industry. company is to prepare
A. Extractive A. credit note
B. Manufacturing B. requisition form
C. Construction C. payroll
D. Assembly D. none of above

1920. Hierarchy in the organization repre- B. Recruitment

sents
C. Selection
A. what is for hier
D. Training
B. rank or status
E. Controlling
C. authority
D. who is the boss 1926. Which of the following is probably the
most important reason for incorporating?
NARAYAN CHANGDER
1921. If a business currently has sales of
R250, 000 in a market worth R2 million, A. limited liability of shareholders
what is its market share? B. more money for investment
A. 10%
C. increased flexibility.
B. 12.5%
D. none of above
C. 17.5%
D. 25% 1927. Route suitable for speed and safety
transport
1922. Which of the following is a benefit of
internal recruitment? A. Southern
A. Wider pool of workers to choose from B. Northern

B. Lower recruitment costs C. Western
C. Fresh ideas D. Eastern
D. More detailed job analysis
1928. Maslow believed that individuals fulfill
1923. is when one business merges with lower-level needs before seeking to fulfill
or takes over another one in same indus- higher-level needs. That is, people satisfy
try but at a different stage of production their need for food before they seek self-
A. Horizontal Integration fulfillment.
B. Vertical Integration A. True

B. False
1924. What is required by the management
function of leading?
1929. What is minimum Subscription in case of
A. Setting up strategic, tactical and oper- issue of shares?
ational plans
A. must receive 90 % of authorised capi-
B. Motivating employees to work effec- tal
tively
B. must receive 90 % of issued capital
C. Monitoring and evaluating business
performance C. must receive 90 % of total money
D. Implementing strategic, tactical and D. must receive 90 % of Application
operational plans money
1925. Which are tasks of HR? 1930. small picture symbols that identify com-
A. Accounting puter programs, features, and documents

A. Dynamic
B. Management

C. Science
D. Coordination
1935. What is the most likely result of a busi-

ness achieving economies of scale?
A. Greater flexibility
A. bit B. Higher sales price per unit
B. ellipsis C. Greater efficiencies in production
C. icons
D. Higher average costs of production
D. italics
1936. CALL MONEY MARKET IS HAVING MA-
1931. We should be able to establish a cause TURITY PERIOD OF DAYS.
and effect relationship.Which nature of
management is this? A. 1-15
A. Management as a Group B. 1-13

B. Management as a Science as well as C. 1-7
an Art D. 1-14
C. Management as a Discipline
1937. A drawer is someone
D. Management as a Process
A. Who is responsible for following the
1932. What is the meaning of Economic activ- drawers instruction to transfer funds to
ity? the employee
A. money generating B. Who makes out a bill of exchange such
B. self satisfaction as a check ordering payment of funds
C. employment 1938. Which DOES NOT belong to group?
D. none of these A. Produc
E. money generating
B. People
1933. Happy Hens Pty Ltd farm free range C. Price
chickens and eggs for sale. What industry
D. Promotion
sector do they operate in?
A. Primary 1939. What is rule number 1 in customer ser-
B. Secondary vice?
C. Tertiary A. Customer is always right
D. Quaternary B. Yes we can
1934. Name that intangible force which cre- C. keep asking them for more
ates productive relationships among re- D. A good customer is a profitable cus-
sources of an organisation. tomer

1940. Work Studies include Time, Motion, Fa- C. 40

tigue and Method Study
D. 35
A. True
B. False 1946. All of the following are advantages of
public corporations, except:
1941. Which of the following business deci-
A. they attempt to avoid job losses
sions is likely to need long-term finance?
A. increasing stocks of goods for the sum- B. they aim to maximise profits
NARAYAN CHANGDER
mer season C. they provide important public services
B. hiring a car for the sales manager D. they are important for some strategic
C. building a new factory industries
D. paying creditors for goods supplied
1947. Economic goods are divided into
1942. Your father wants you to do MBA for A. Consumer goods and producer goods
joining family business what does this
show about the nature of management? B. Durable consumer goods and Non-
durable consumer goods
A. Management is science
C. Public goods and Merit goods
B. Management is profession
C. Management is art D. Economic goods and private goods
D. Management is on the path of becom- 1948. The first Tesco store was built in London.
ing profession Tesco has since opened stores all across
the UK and in other countries. Which type
1943. Which two of the following are exam-
of business growth is this?
ples of product extension strategies?
A. updating packaging A. Internal growth
B. reduced costs B. External growth
C. increased advertising
1949. A business that does $10, 000 in sales,
D. increased price and has $7, 000 in expenses has a profit
E. launch of a new product of?
A. $17, 000
1944. is a person employed to receive, as-
sist and direct visitors B. $10, 000
A. A banker C. $7, 000
B. Engineer D. $3, 000
C. A receptionist
1950. “Place” in 4Ps mean same as
D. A marketer
A. People
1945. The small sacle sector exports % of
total exports B. Distribution
A. 50 C. Demand
B. 45 D. Service

1951. A school is organizing a fundraising 1955. Which of the following is not a compo-
event and needs to consider financing op- nent of specific forces of business environ-
tions. Which of the following methods ment?

might be used to address the cash short- A. technology
age?
B. customer
A. Not paying Kai’s wages
C. employee
B. Reducing dividend payments to Mia
D. investor
C. Taking out a bank loan
1956. With the help of planning managers can
D. Offering discounts to credit sales cus-
know whether they have actually been
tomers
able to attain the goals. Which importance
of planning is highlighted in the above
1952. What is job enrichment?
statement?
A. When jobs are boring
A. Planning provides direction.
B. A fringe benefit B. Planning establishes standards for
C. When jobs are made more challenging controlling.
and less repetitive C. Planning reduces the risk of uncer-
D. Repetitive tasks tainty.
D. Planning facilitates decision making.
1953. Which is not a Nature of Business
Risks? 1957. The owner of a business being responsi-
A. Business risks arise due touncertain- ble for all debts is known as
ties A. Limited liability
B. Risk is an essential part of every busi- B. Unlimited liability
ness
1958. Which one is not an element of market-
C. Degree of risk not depends maining mix?
lyupon the nature and size ofbusiness
A. Product
D. Profit is the reward for risktaking
B. Promotion
1954. Vertical integration occurs when C. Consumer protection
A. firms in the same industry and at the D. Industrial products
same stage of the production process
combine to form a larger business. 1959. How does an individual “bounce a
check”?
B. when a firm expands by combining
with an existing business in the same in- A. Writes a check for more than the
dustry but at a different stage of the pro- amount in the designated account
duction process. B. Writes a check for more than the
C. Involves take over or merger with an- charged amount
other firm in an unrelated industry. C. Does not write enough checks per day
D. none of above D. Deposits more money than withdrawn

1960. There are four different types of Paid 1964. Private Limited Companies are owned
work by
A. Full Time, Part Time, Casual, Self Em- A. Sole Traders
ployed
B. Partners
B. Wage, Salary, Casual, Volunteer
C. Self employed, Busy, Wages, Salary C. Shareholders
D. none of above D. The Government
NARAYAN CHANGDER
1961. Arnav has recently started a business to
1965. The document which contains a written
sell computers. Hee hired a shop in Nehru
order to a bank to pay a stated sum of
palace in New Delhi where he assembles,
money to a named person is called
make computers and various components
supplies them as per order. He performs A. Postal order
a series of composite but separate func-
tions simultaneously and ensures that com- B. Cheque
puters are delivered in time as per orders. C. Bill of exchange
These functions are performed by all man-
agers at all times. The feature of manage- D. none of above
ment highlighted above is
A. Management is pervasive 1966. Public corporations are financed mainly
through:
B. Management is a continuous process
A. selling shares to the public
C. Management is dynamic
D. Management is a group activity B. selling debentures
1962. Resistance can be felt in different forms. C. owners’ own contribution

Which of these is a cause of resistance to D. taxation
change?
A. Fear of the unknown 1967. This is the Channel that goes from Pro-
B. Fear of loss and failure ducer to Consumer
C. difficulty in breaking habits A. Direct
D. All of the above B. Indirect
1963. Horizontal integration occurs when C. Sales Agent
A. firms in the same industry and at the
same stage of the production process
combine to form a larger business.
1968. these are the examples of village indus-
B. when a firm expands by combining tries in UAE
with an existing business in the same in-
dustry but at a different stage of the pro- A. Ship Building and Oil Industry
duction process.
B. Cattle Rearing & Pottery
C. Involves take over or merger with an-
other firm in an unrelated industry. C. Spices & Textile
D. none of above D. Marble and Shoe manufacturing

1969. Which of the following statements 1974. The reward for labour is
about business plans is TRUE? A. Gratitude

A. Business plans eliminate risk to B. Service
lenders
C. Capital
B. Business plans reduce risk to lenders
D. Wages/salaries
C. Business plans increase risk to
lenders 1975. is consumer protection, or consumer
D. Business plans have no impact on risk activities, which seeks to protect and in-
to lenders form consumers by ensuring such practices
as honest packaging, advertising products
1970. Private health insurance is what type of guaranttee and improved safety standard
incentive? A. Consumer Responsibility
A. Performance related pay
B. The right to choice
B. Commission Based
C. consumerism
C. Bonus scheme
D. Consumer Right
D. Fringe Benefit
1976. What are the basic requirements for hu-
1971. As the price of a good rises in a market, man survival?
it acts as a signal:
A. Entertainment, iPhone
A. consumers that they should buy a
B. Food, accommodation
greater quantity of the good.
C. Clothing, luxury items
B. to producers that they should supply a
greater quantity of the good. D. Transportation, gadgets
C. to consumer that they should increase 1977. What influence may Suppliers have on
their demand for the good. the business?
D. to producers that they should increase A. They may change taxes
their supply of the good.
B. They may protest about the business
1972. Define social media? C. They may increase their prices
A. Discussing with others preferred opin- D. They may choose not to buy the prod-
ions and ideas uct or recommend it
B. Websites that allows users to interact
with other users, by sharing text-based 1978. The karta in Joint Hindu Family business
messages, pictures or links. has Limited liability
C. Using the internet to purchase goods A. True

and services B. False
D. Following trends and blogs online 1979. The sum total of the keys on the com-
1973. Buyers have bargaining power when puter is known as
they are buying in bulk. A. Keyboard
A. True B. Monitor
B. False C. Mouse

D. Program 1986. Market value of shares is influenced by

E. System A. financing decision
1980. If the business without added value on B. investment decision
the pricing, what happen to the business C. dividend decision
A. gain more profit
D. financial decision
B. can pay the cost and profit earning
C. Others costs unable to pay-off and no 1987. besides Effective management and Em-
NARAYAN CHANGDER
profit ployee Development delegation helps the
organisation to
D. none of above
A. motivate the employee
1981. Warehousing is one of the important
auxiliaries to trade as it creates time util- B. facilitate growth
ity bridging the gap between production C. better coordination
and consumption of goods
D. all the above
A. True
B. False 1988. While working on an IT project, you
learn that a particular department plans
1982. I run a hairdresser with 3 employees, to reduce its staff by 50%. The manager
what sized business am I? of this department has asked the project
A. Small team to keep this information secret until
B. Medium the plans are finalized. A good friend of
yours works in this department and has
C. Micro asked you whether you heard of any news
D. Large concerning the future of the department.
This would be an example of which of the
1983. TQM aims to make quality the responsi- following ethical dilemmas?
bility of every employee in a firm.
A. Confidence
A. True
B. False B. Human resource
C. Corporate resource
1984. Items that can be seen and touched are
known as D. Conflict of interest
A. Goods
1989. Entrepreneurs often introduce a prod-
B. Services uct/service to the market to make cus-
tomers aware of a new need that they
1985. He knows that the funds invested are
may not even know about yet.
likely to give returns in the future and im-
pact the prospects of his business.” Iden- A. True
tify the type of concept discussed here
B. False
A. Irreversible decision
B. A large amount of funds involved 1990. What is Quantitative data
C. Both(i) and (ii) A. Numbers,
D. Long term growth B. Opinions

1991. Money allows us to buy the things trading methods of an existing successful
A. we need to survive business

A. Franchise
B. we don’t need
B. Joint Venture
C. that make us sad and angry
C. Public Corporation
D. none of above
D. none of above
1992. Management should not explore the
ways in which it can overcome the resis- 1998. Which is not the feature of Planning?
tance to change. A. Planning promotes innovative ideas
A. True B. Planning is pervasive
B. False C. Planning is a mental excerise
1993. How many types of itinerant retailers D. Planning is Futuristic

are there? 1999. What is an ‘entrepreneur’?
A. One A. A person in charge of the business
B. Four strategy.
C. Three B. A person who lends the funds to set up
a new business venture.
D. Two
C. A person who organises, operates and
1994. State any one off the job training takes the risk of a new business venture.
method
D. A group of people in charge of creating
A. Job rotation the business plan of a new venture.
B. Classroom lectures 2000. Books of original entry are also known
1995. The term Human Resource is same as as
personnel A. Cashbook
A. True B. Journal
B. False C. Voucher
D. Voucher
1996. A clerical staff does NOT perform one of
the following functions 2001. The size of an office can be determined
A. providing snacks for the manager dur- by
ing break time A. intellectual capability of the manager
B. receiving incoming mail B. nature and volume of business activi-
C. opening of new files and closing of old ties carried out in the office
ones C. the number of visitors it plays hosts to
D. recording of files in and out of the of- D. the state of origin
fice
2002. True or False? E-Retailing is becoming
1997. is a business based upon the use of more popular because more people have
the brand names, promotional logos and access to high speed internet.

A. True C. Revenue-Cost of Sales

B. False D. none of above
2003. Money provided by a funder without 2009. “The company is good at fixing and com-
charging interest pleting targets.” Identify the nature of
management discussed here.
A. Debt financing
A. (i) Goal-oriented process
B. Equity
B. Persuasive process
NARAYAN CHANGDER
C. Shares
C. Multidimensional
D. Entrepreneurship
D. Group activity
2004. If the delegate does not do the task
2010. What is centralized decision-making?
right, then you should not delegate to that
team member again. A. Decision-making through a small
group of senior executives
A. Yes
B. Decision-making through a large
B. No group of senior executives
2005. The is the amount the customer will C. Decision-making strictly through em-
pay for the product. The value of money or ployees
its equivalent placed on a good or service. D. Decisions made through consumers
A. Price
2011. What is the difference between a job
B. Product and a career?
C. Place A. A career is long term chosen field of
D. Promotion work and a job is just something you do
for quick money.
2006. Market value of shares are decided by B. Working a shift vs working everyday
A. the respective companies
2012. Discipline applies to only subordinates
B. the investment market
A. Yes
C. the government
B. No
D. the shareholders
C. To all in the organisation
2007. These are those leaders who helps in ac- D. To outsiders
tive participation of his employees in the
working 2013. Define job specification
A. Identifies and records the responsibil-
A. Autocratic
ities and tasks relating to a job
B. Democratic
B. Outlines the responsibilities and du-
C. Free-reign ties to be carried out by someone em-
D. none of above ployed to do a specific job
C. A document that outlines the require-
2008. How do you calculate ‘Gross Profit’? ments and qualifications for a specific job
A. Revenue-Total costs
B. Revenue-Fixed Costs D. none of above

2014. is the next best alternative given up B. FW taylor

choosing another item
C. George terry

A. Semi Variable Cost
D. James Lundy
B. Variable Cost
C. Fixed Cost 2020. CBeebies, a BBC television network
aimed at children under 6 years old, is
D. Opportunity Cost aimed at a segment based upon:
2015. has maximum risk involved A. Gender
A. Business B. Location
B. Profession C. Age
C. Employment D. Income
D. None
2021. A Single Column Cashbook is divided
2016. A person who buys goods and services into two sides namely; and
are called:
A. Credit and debt
A. Producers
B. Credit and cheque
B. Entrepreneurs
C. Credit and debit
C. Consumers
D. Cheque and debt
D. Businesses
2017. Which one of the following products is 2022. Which factors can affect changes for
likely to have the shortest product life cy- business?
cle?
A. A new design of washing machine
B. A mathematics textbook
C. A new hit pop music CD
D. A new hit pop music CD
2018. What is Secondary Research? A. Population

A. involves gathering new data that has B. Missing lunch
not been collected before. For exam- C. Absence
ple, surveys using questionnaires or inter-
views with groups of people in a focus D. Climate change
group.
2023. The transaction taking place between
B. involves gathering existing data that business and customer is called
has already been produced. For example,
researching the internet, newspapers and A. B2b
company reports. B. B2C
2019. Who had advocated this principle? C. Both a and b
A. Henry fayol D. C2c

2024. Finance Functions are 2030. From the following which of this is cov-
ered under Marine insurance?
A. Planning for funds
A. Endowment policy
B. Raising of funds
B. Act only
C. Allocation of resources
C. Liability insurance
D. All the above
D. Whole life poliy
2025. Management is 2031. Grouping of activities on the basis prod-
NARAYAN CHANGDER
A. Science uct lines is a part of.
B. Art A. Delegated organization
C. Both B. Divisional organization
D. Non of these C. Functional organization
D. Autonomous organization
2026. when was DIC launched
2032. Which one is TRUE about management?
A. may 1, 1978
A. Transforms resources into products
B. may 1, 1980
B. Plans, organizes, controls, leads
C. july 1, 1978
C. Plans, obtains and manages company
D. july 1, 1980 funds
D. Provides knowledge and ideas that
2027. The revenue of departmental undertak-
help a company keep up and ahead of the
ings is deposited in
competition
A. Government Treasury
2033. Consumer have the right which must be
B. State Treasury protected all the time
C. Company Treasury A. yes
D. All of the above B. no
2028. What is meant by ‘place’ in business? C. sometimes

D. often
A. Where a business is
B. Where a business sends products 2034. Vedu’s business does not operate
within the laws of the land. Which social
C. Where a business owner lives responsibility are they not following
D. Where customers live A. legal responsibility
2029. The process of setting up one’s own B. ethical responsibility
business unit is known as C. responsibility towards the consumers
A. Enterprise D. discretionary responsibility
B. Entrepreneur 2035. Mining is an example of-
C. Entrepreneurship A. Extractive industries
D. None of the above B. Genetic industries

C. Manufacturing industries 2041. This would not be included in a contract

D. Construction industries of employment

A. Holidays
2036. is the on the training.
B. Travel to and from work
A. Coaching
C. Place of Work
B. Workshop
D. Salary
C. Audio visual
D. Case studies 2042. is not a characteristic of a filing sys-
tem.
2037. term finance is utilised for all such A. Security of documents
purposes where investments are required
for more than one year but less than five B. Privacy and restriction
years C. Unavailability
A. Medium D. Accessibility
B. Short
2043. Which of the following best describes
C. Long the term ‘limited liability’ if the business
D. Wrong get wrong ideas looking at fails?
these options!! A. Personal possessions of the owner
can be taken to pay any debts
2038. A man who engaged in any legal activity
is regarded as B. There is no limit on the amount the
owner has to pay to settle debts
A. Businessman
C. The owner is personally liable for all
B. Employee the debts of the business
C. Farmer
D. The owner only loses the amount in-
D. Profession vested in the business
2039. According to Henri Fayol, if this principle 2044. The total revenue of a business is:
of general management is violated, “au-
A. the same as profit
thority is undermined, discipline is in jeop-
ardy, order disturbed and stability threat- B. equal to total costs
ened.” Identify the principle. C. quantity of units produced times unit
A. Authority and responsibility production cost
B. Discipline D. quantity of units sold multiplied by the
sellingprice.
C. Unity of command
D. Equity 2045. What is a tariff?
A. A tax on imports
2040. are the short-term steps that will
guide the business to achieve its goals. B. A tax on exports
A. Objectives C. A method of promotion
B. Gaols D. A method of production

2046. Action is taken to limit the possibility 2052. What are the interpersonal roles identi-
of the risk occuring and/or to mitigate the fied by Mintzberg?
impact of the risk A. figurehead, leader, and liaison
A. risk reduction B. disseminator, spokesperson, and mon-
B. risk acceptance itor
C. entrepreneur, disturbance handler,
2047. In which category does management
and resource allocator
fall?
NARAYAN CHANGDER
D. spokesperson, negotiator, and moni-
A. Well-established profession
tor
B. Semi-profession
2053. What is Caveat Emptor?
C. Emerging profession
A. nothing
D. Marginal profession
B. let the buyer beware
2048. Which is false about private limited com- C. a business
panies?
D. a consumer and producer
A. They are usually family-run busi-
nesses. 2054. What is a major advantage of a busi-
ness that is a partnership rather than a
B. They sell shares on the stock market.
sole proprietorship?
C. Their shares are owned privately.
A. The responsibility for the business is
D. They may be small businesses. shared
2049. Business operations is the department B. The business is easy to set up
in a business that is responsible for: C. The partners are not responsible for
A. Marketing business debts
B. Finance D. The business is easy to sell
C. Production of goods/provision of ser- 2055. which are the two limitations for equity
vices shares
D. Human resources A. issue of additional equity shares is
generally more as compared to the cost
2050. Pick out the odd one of raising funds through other sources
A. Feedback B. does not affect the control of equity
B. Decoding shareholders
C. Noise C. investors who want steady income
may not prefer equity shares equity
D. Intermediary
shares get fluctuating returns
2051. Which of the following is an example of D. none of above
social environment?
2056. You are not only to convey a message in
A. money supply in the economy a presentation, you are also playing a role
B. consumer protection act to inspire others.
C. the constitution of the country A. True
D. composition of family B. False

2057. Taylor Swift recommends this mouth- B. boom, slump, recession, growth
wash. This is an example of C. growth, boom, recession, slump

A. Glittering Generalities D. slump, recession, boom, growth
B. Bandwagon
2063. can be defined as a written record of
C. Testimonials the duties, responsibilities and conditions
D. Celebrity of job.
A. Job description
2058. Carrying of goods physically from
Delhi/Singapore to Chennai is called B. Job specification
A. Ware housing C. Job profile

B. Banking
C. Transportation 2064. The following are factors that affect oc-
cupation except
D. Insurance
A. educational background
2059. unemployment resulting from low de- B. race
mand for goods and services in the econ-
omy during a period of slow economic C. skill and training
growth or a recession is D. natural resources tagsOccupation
A. Cyclical unemployment 2065. Which of the following is an example of
B. Structural unemployment a cash in-flow for a business?
C. frictional unemployment
D. none of above
2060. The maximum number of partners al-

lowed in the banking business are
A. Two A. payment to suppliers
B. Twenty B. paying back a loan to a bank
C. No limit C. payment from debtors
D. Ten D. purchase of fixed assets
2061. Comprises businesses owned and con- 2066. Market value is R50 000Vehicle is in-
trolled by individuals or groups of individ- sured for R75 000
uals. A. Overinsurance
A. A mixed economy B. Underinsurance
B. Private sector C. Good faith
C. UK sector of economy D. none of above
D. none of above
2067. environment includes forces relating
2062. Arrange the following stages of busi- to scientific improvements and innovation.
ness cycle in order. A. Political
A. slump, growth, recession, boom B. Technological

2068. Businesses which develop products for 2073. Which is the correct ‘Reward’ for an En-
distribution from raw goods? trepreneur?
A. Processors
B. Service Firms
C. Producers
D. Raw goods
NARAYAN CHANGDER
2069. What is the last stage of the business
life cycle?
A. Winning a new car from a Competition
A. maturity
B. Unhappy Customers
B. establishment
C. Bankruptcy
C. post-maturity
D. Business Success
D. growth
2070. One of these is a disadvantage of a 2074. To focus on producing one thing to im-
small office. prove productivity is known as:
A. It can only take a few things such as A. Specialization
typewriters, photocopiers and computers. B. International trade
B. Workers are able to learn more about
C. Absolute Advantage
the activities within the whole business.
D. Supply and Demand
C. The workers enjoy a close relationship
with their employers, customers and sup-
2075. All are the Factors of Production ex-
pliers.
cept?
D. The workers perform a wide variety of
A. Land
duties thereby reducing monotony of work
and idle times. B. Labour
2071. What is opportunity cost? C. Capital

A. Next best alternative D. Enterprise
B. Next best choice E. Money
C. Best of the lot
2076. Process of gathering, analyzing, and in-
D. Next best alternative forgone terpreting information about market, prod-
uct, or service to be offered for sale in the
2072. Which function of management relates
market, about the past, present and poten-
to assigning duties, grouping tasks estab-
tial customers for the product or service is
lishing authority and allocating resources
called
required to carry out a specific plan?
A. Planning A. Marketing Plan
B. Organising B. Market Research

C. Directing C. Marketing Strategy
D. Staffing D. Product Testing

2077. A baker’s fixed costs are $10, 000, 2081. The revenues of a firm do not change if
sells cakes at SP of $45 and the VC per a product’s price is changed. True or false?
cake is $25. What is the breakeven level

A. True
of production?
B. False
2082. The reception possesses the following

qualities except
A. Neatness
B. Politeness
C. Punctuality
D. Rudeness
A. 500 units E. Sincerity
B. 20 units
2083. The current Minister of Finance is:
C. 50 units
A. Zainab Shamsuna Ahmed
D. 5, 000 units B. Kemi Adeosun
2078. Which of the following is an advantage C. Anameke Nwabuoku
of a sole proprietorship?(a) ease of start- D. Pravin Gordhan
ing a business.(b) being your own boss.(c)
pride of ownership.(d) all of the above. 2084. Which statement would be made by a
Answer business that is considered socially respon-
sible?
A. A
A. “We pollute a little bit to make our
B. B product”
C. C B. “Our products are made with recycled
D. D bottles and cans”
C. “We are able to help the community by
2079. Increasedconcernfromconsumersovertheenvironmenthasledtonewbusinessstart-
employing children”
ups developingproductsfromrecycledmate-
rials. Thesebusinessideashavecomeabout- D. “The river is contaminated, but our
due to: product is free”
A. Services that have become obsolete 2085. Spending more than the balance in your
account is possible in
B. Products that have become obsolete
A. (a) Debit card
C. Changes in consumer demand
B. (b) Credit card
D. Changes in the interest rate
C. Both (a) and (b)
2080. Watches made in Norway are worn by D. None of the above
people in California.
2086. All of the following are reasons why
A. import
transportation is important to business ex-
B. export cept:

A. It links producers to consumers C. change in quantity demand

B. It improves peoples’ standard of living D. none of the above
C. It keeps goods from those who need
2091. Segmenting the market can help a busi-
them most
ness because:
D. It creates employment
A. Prices are more likely to be set that
2087. The closing bank balance is calculated customers are prepared to pay
by: B. Products developed will always suc-
NARAYAN CHANGDER
A. opening bank balance + cash out-flow cessfully sell on the market
B. opening bank balance + cash in-flow C. The distribution channel chosen will al-
ways ensure high sales
C. opening bank balance + net cash flow
D. Promotion methods chosen will be
D. net cash flow + gross profit
guaranteed to reach the customer
2088. facilitate buying & selling of goods
2092. Hritik Ltd target is to produce 10, 000
A. Trade shirts per month at a cost of Rs. 150
B. Industry per shirt. The production manager has
achieved this target at the cost of Rs 160
C. Auxiliaries to trade
per shirt. Do you think the production man-
D. None of these ager is effective?
2089. Which of the following did Herzberg be- A. He is effective as he has achieved
lieve is the best example of job enrich- the target but he is not efficient as he
ment? achieved the target by incurring higher
cost
A. the worker is given more work to do
and is paid more B. He is efficient as he has achieved
the target but he is not effective vas he
B. the worker is allowed to change jobs
achieved the target by incurring higher
C. the worker is given more physical jobs cost
to complete
C. not effective and no efficient
D. the worker is encouraged to take more
D. both
responsibility at work
2093. What is an example of primary re-
2090. The diagram represents a
search?
A. Magazine
B. Observation
C. Newspaper
D. Government statistics
2094. Which of the following strategies are

considered low-risk?
A. increase in demand A. Communication
B. decrease in demand B. Participation

C. Negotiation 2099. The process of holding shares in elec-

D. Manipulation tronic form is known as

A. Demutualisation
E. Threat
B. Dematerialisation
2095. The ‘location decision’ for a business C. Speculation
means:
D. None of the above.
A. deciding where the departments of a
business are located 2100. Following are the elements of social en-
vironment:
B. an owner deciding on the positions for
products in the shop A. Educational system and literacy rates
C. deciding where a business is going to B. family structure
operate from C. caste and occupational structure
D. deciding where a business is going to D. all of the above
market its products.
2101. How many people in SA live in poverty?
2096. Which of the following are primary sec- A. 50%
tor activities?
B. 66.6%
A. Automobile industry, health care and
C. 33, 7%
banking
D. 7%
B. Tea plantation, diamond extraction
and mining 2102. Petty cash book is used to record
C. Shoe factory, cement mixing and a cob- A. Large expenses.
bler B. Big expenses.
D. Baking, sewing and travel C. minor/small expenses.
2097. What is an operating cost? D. Credit expenses.
A. Something a business pays before the E. Debit expenses.
company starts 2103. Any individual or organization which
B. Something the company receives uses goods and services.
C. Something the company pays for their A. Business
day to day running B. Producer
D. Something the company cant afford C. Consumer
2098. Payable to a specific person someone D. none of above

“respectable “ is a function of which type 2104. Explain one way in which a business can
of hundi improve its customer service
A. Dhani-Jog A. By reducing the number of employees
B. Saha-yoga B. By increasing product prices
C. Word-jog C. By providing training to employees
D. injured D. By limiting customer feedback

2105. A minimum of R1 000 must be invested 2111. If the average variable costs £10, av-
in this form of investment: erage selling price is £25 and fixed costs
A. Unit trusts are £60, 000, then what is the break-even
output?
B. Shares
C. Fixed deposit A. 5000
D. RSA Retail Savings Bonds B. 7000
2106. Business organization always employ a C. 6000
NARAYAN CHANGDER
looking receptionist D. 4000
A. Fierce
B. Haggard 2112. Management is essential for the organ-
isation which are:
C. Horrible
D. Rugged A. Non profit organisation
E. Smart B. Service organisation
2107. A trader is transporting goods from C. Social organisation
Yemen into Kenya. Which of the following
D. All the above
is the most ideal form of transport?
A. Train 2113. At times, business may concentrate
B. Airplane more on producing goods with fewer re-
C. Boat sources i.e. cutting down cost but not
achieving the target production. Conse-
D. Matatu
quently, goods do not reach the market
2108. Fixed capital is the capital used to ac- and hence the demand for them declines
quire: and competitors enter the market. This is
a case of being-
A. Assets
B. Fixed Assets A. Effective but not efficient
C. Current Assets B. Efficient as well as Effective
D. Net Assets C. Efficient but not effective
2109. Middle management is responsible for D. Only Effective
making strategic decisions.
A. True 2114. A business plans to increase its stock to
B. False be ready for the grand opening of five new
stores. This shows the interdependence
2110. Which of the following is a purely Gov- between which business functions?
ernment owned company?
A. Operations and finance
A. Reliance
B. Operations and marketing
B. Indian Railways
C. Nestle C. Finance and human resources
D. Indian Post D. Human resources and marketing

2115. It refers to the process of searching C. Statutory corporation

for prospective employees and stimulating D. departmental undertaking
them to apply for jobs in the organisation

A. Selection 2121. Which is not a part of 4Cs in marketing?
B. Training A. Communication
C. Recruitment B. Consumer
D. Orientation C. Cost
D. Convenience
2116. An industrial unit is accused of violating
environmental norms. Which body is most E. None of these
likely to investigate? 2122. During Pandemic PT ArgoWolu offers
A. Ministry of Corporate Affairs their customer a new product with lower
B. Central Pollution Control Board material not as usual. This effort to main-
tain the customer loyal and interesting to
C. National Green Tribunal purchase their product with
D. Wildlife Protection Board A. Reduce the selling price and increas-
ing the cost of material
2117. Finance functions are
B. Reduce the cost of material but keep
A. Planning for funds
the same price
B. Raising of funds
C. Increase the Selling price and keep
C. Allocation of funds same the cost of material
D. All of the above D. Increase the selling price and reduce
profit
2118. An office based system where employ-
ees are expected to work until the job is 2123. promotion has parts
finished are paid through
A. one
A. Time based
B. two
B. Results based
C. three
C. Salary
D. four
D. Wage
2124. Periods of growth in the economic cycle
2119. Which of the following is a motivator are known as
according to Herzberg?
A. Recession
A. A safe working environment
B. troughs
B. A competitive salary C. busts
C. Responsibility D. booms
D. Relationships with co-workers
2125. Identify the correct factor of produc-
2120. A prospectus is issued by tion.Machinery and factories are?
A. private company A. Natural resources
B. public company B. Labour

C. Capital A. The suitcase

D. Entrepreneurship B. A buzz of gluttony
2126. Which of the following is an external C. Product portfolio
force that would cause a company to make
D. Collectors items
an organizational change?
2130. In case Samdup Dorjee (an aggrieved
consumer) is not satisfied with the deci-
NARAYAN CHANGDER
sion of the National Commission, he can
make a further appeal in
A. A booming economy
B. The naming of a new CEO
C. An organization-wide restructuring
D. A widening span of control for man-
agers
2127. A receptionist is employed to
A. receive visitors and handle telephone
calls A. State Commission
B. discharge visitors B. District Forum
C. to gist with visitors
C. Supreme Court of India
D. to fight with the visitors
D. All of the above
2128. One of the advantages of a sole trader
business is that 2131. Which type of cooperative society pro-
A. owners have limited liability vides residential accommodation to its
members at reasonable rates?
B. shares can be sold to raise capital
C. decisions and responsibilities can be A. Housing Cooperative society
shared B. Credit Cooperative society
D. the owner has complete control over C. Producer cooperative society
decision making
D. Farmer cooperative society
2129. The collection of products a business is
currently marketing 2132. Which of the following is an advantage
of a sole proprietorship?
A. ease of starting a business.
B. being your own boss.
C. pride of ownership.
D. all of the above.

2133. This leader offers guidance to the group, A. Public warehouse

but also participates in the group and al-
B. Government warehouse
lows input from others.

C. Bonded warehouse
A. Autocratic
B. Democratic D. Cooperative warehouse
C. Open/Laisser-Faire 2139. According to CBSL the highest contribu-

D. Situational tion to GDP
A. Agriculture
2134. The following is the source(s) for devel-
oping new or improved product B. Service
A. Research and Development depart- C. Industrial
ment of the business
D. Primary
B. Consumer suggestions and Com-
plaints 2140. What is a brand loyalty?
C. Competitors’ products in the market A. When consumers keep buying the
D. All of the these same brand again and again.
B. The identity given to a product.
2135. Services that have been traditionally
been performed at home are part of which C. The unique name of a product.
industry?
D. When the product having good quality.
A. Tertiary
B. Primary 2141. The capital needed to finance the day
to day running expenses any short term
C. Quinary debts of a business.
D. Secondary A. Capital Expenditure
2136. Jobs are compensated on the basis of B. Working Capital
A. Job analysis C. Fixed Assets
B. Job worth D. Start-up Capital
C. Job specification
2142. Responsibility is your duties that you
D. Job description
must do.
2137. What are the 4 Ps
A. Placement, Price, Promotion, Place
B. Product, Price, Place, Promotion
C. Pets, Passing, Puppet, Promo
D. none of above
2138. A trader of India has imported goods

from the USA, but he is not in a position
A. True
to pay import duty immediately. In which
type of warehouse can he keep the goods? B. False

2143. The entrepreneurial process is ? 2148. Which of the following is not a compo-
nent of business studies?
A. How an entrepreneur turns their idea
into a business A. Book-keeping
B. The process of applying for a loan B. Commerce
C. The formal name of closing a business C. Keyboarding
D. Office practice
D. Teaching a younger person a trade
E. Salesmanship
NARAYAN CHANGDER
2144. What is the purpose of bridge financ-
ing? 2149. “To judge the ability of an actor, an ex-
amination is conducted and then a degree
A. Providing immediate cash flow until a is allotted to the qualified people who can
more permanent financing option is avail- then do acting in films.” Identify the fea-
able tures of the profession depicted here.
B. Investing in stocks for long-term gains A. (i) Restricted entry
C. Obtaining funds for personal use B. (ii) Ethical code of conduct
D. Using personal savings to fund a busi- C. (iii) Well defined body of knowledge
ness for a long period D. (iv) Both (ii) & (iii)
2145. A social challenge that the business may 2150. If each worker in a business produces
face is: more than last year but fewer workers are
employed then has increased but total
A. exchange rates
output might be the same
B. a contagious disease such as Covid 19 A. production
C. a new president of the country B. employment
D. a new entrant to the market C. productivity
D. resource allocation
2146. A office usually have one to ten cler-
ical staff. 2151. Another name for Sole Trade is
A. small A. Sole Proprietorship
B. big B. Partnership
C. large C. Restaurant
D. huge D. Co-operative society
2152. Managers should, therefore, see that
2147. The principles of management aren’t
everybody in the organisation under-
rigid and can be modified when the situ-
stands its objectives and works in cooper-
ation demands. Which nature of principles
ation with others to achieve these objec-
is being discussed here?
tives. This is called
A. flexible A. Controlling
B. rigid B. Co-ordination
C. soft C. Both
D. all D. None

2153. Which of these might be an objective for 2158. is the best promotion tool in any
a small business? type of marketing.

A. Sell 1, 000, 000 Units this quarter A. Creativity
B. Maximise Profits B. Communication
C. Survival C. Tele-calling
D. Reduce fixed costs by moving location D. Publicity

E. None of these
2154. Dheeraj is working as ‘Operations Man-
ager’ in Tifco Ltd. Name the managerial 2159. The main objectives of public sector is
level at which he is working. to accelerate the rate of economic growth
and industrialization.
A. Top level
A. True
B. Middle level
B. False
C. Operating level
2160. Why is a mix of promotional strategies
D. Lower level
important in the marketing of goods and
services?
2155. Which of the following statement is
FALSE related to the nature of change? A. To minimize competition
A. Change has an impact. B. To increase brand awareness and
reach different target markets
B. Change is a technical challenge.
C. To reduce marketing expenses
C. Change may be viewed as a process.
D. To simplify the marketing process
D. Change affect emotional behavior.
2161. and are called the middlemen
2156. Which of the following is a reward for A. consumer
being devoted to duty?
B. retailers
A. Demotion
C. wholesalers
B. Negligence
D. producers
C. Query
2162. Which of the following is not a manage-
D. Promotion ment function?
E. Suspension A. Planning
2157. Which type of business organization has B. Staffing

the advantage of limited liability but the C. Cooperating
disadvantage of less control over business D. Controlling
decisions?
A. perfect competition 2163. Which of the following is not an advan-
tage of using external sources of recruit-
B. partnership ment?
C. sole proprietorship A. Qualified personnel
D. corporation B. Wider choice

C. Fresh talent 2169. Whose principles are also known as

D. Economical Source ‘modern management principles’
A. Elton Mayo
2164. is the amount of revenue or income
B. Fedrick wilson
that a business owner retains after paying
all the expenses associated with the oper- C. f.w.Taylor
ation of the business. D. Henry Fayol
A. Sale
2170. Which type of employee is most likely
NARAYAN CHANGDER
B. Profit to earn an hourly wage?
C. Cost A. professional athlete
D. Debt B. teacher
2165. WHICH IS NOT THE CORRECT FULL C. lawyer

FORM OF NSE? D. waiter/waitress
A. NATIONAL STOCK EXCHANGE 2171. When buying and selling of goods take
B. NATIONAL SECURITIES EXCHANGE place across the national boundaries ofdif-
ferent countries it is called
C. NATIONAL SECONDARY EXCHANGE
A. Internal Trade
D. NATIONAL SHARES EXCHANGE
B. External trade
2166. Age of sheena C. Both
A. 15 D. Not sure
B. 47
2172. Currency in India is issued on the basis
C. 25 of
D. 53 A. Legal reserve ratio
2167. Developing, promoting, and distributing B. Minimum reserve system
products to satisfy the wants and needs of C. Cash reserve ratio
a customer
D. none of above
A. Goods
2173. A business will often have performance
B. Services reviews so staff work harder to meet tar-
C. Marketing gets.
D. Tangible A. TRUE
B. speak
2168. As businesses grow in size, they usually
benefit from ‘economies of scale’-what 2174. Employment in departmental undertak-
does this mean? ing is done through
A. Lower total costs A. MOA and AOA
B. Lower average costs per unit B. According to Companies Act
C. Higher total costs C. According to ministry
D. Higher average costs per unit D. Central exam UPSC

2175. Which is NOT part of a product life cycle C. B2C

(plc)? D. C2C

A. Introduction
2181. Monica Khanna is a jewellery designer.
B. Maturity
She started her career from scratch and
C. Evolution took advanced designing course at Jew-
D. Decline ellery Product Development Center. In the
completion of the course she got the job at
2176. One of the following is the reason for Gitanjali Gems. Being an experienced jew-
taking an insurance cover ellery designer, Monica Khanna focuses
A. to pay childrens on maintaining the originality and creativ-
ity of the ornaments that are custom de-
B. to receive compensation for a loss suf-
signed and developed by her. On the ba-
fered
sis of the given information about Mon-
C. to avoid loss of life and properties ica Khanna, answer the following ques-
D. to increase production of goods and tions:Identify the type of economic activity
services that Monica Khanna is engaged in. State
any three features of the type of economic
2177. Difficulty in accessing business loans activity is identified in part
A. Informal Business Advantage A. Employment
B. Informal Business Disadvantage B. Occupation
C. Formal Business Advantage C. Profession
D. Formal Business Disadvantage D. None of the above
2178. What are the features of the profession 2182. Which of the following statements
which is not described in the above case? DOES NOT apply to IQ?
A. Personalised application
A. Inherited
B. Service motive
B. Problem solving
C. Cause & effect relationship
C. Not inherited
D. Based on creativity
D. Logical thinking
2179. Which of these source documents is
printed in red 2183. How many People can be in a Partner-
ship?
A. debit note
A. Unlimited
B. invoice
B. 2 only
C. statement of account
C. Between 2 & 20
D. credit note
D. Between 2 & 10
2180. This constituent of e-business provides
the consumer with the freedom of shop- 2184. are resources needed to produce
ping at will goods of services
A. young man A. Economic Problem
B. B2B B. Factors of Production

C. Opportunity Cost 2189. Why is it important to wear PPE?

D. Specialisation A. Because it looks right
2185. Saradecidedtostart-upabusiness as- B. Because it protects the tools
apersonaltrainer, duetoherpassionforfit- C. Because it protects you
ness. Whichofthefollowingisthemainrea-
son behind Sara’sbusinessidea? D. Because it is what an employer tells
you to do
A. Earn more money
NARAYAN CHANGDER
B. Pursue an interest 2190. A is an invitation by a company to
C. Be her own boss the public to buy shares
D. Work more flexible hours A. dividends

B. debentures
2186. Cooperative Society is managed by (a)
Board of Directors (b) Committee of man- C. prospectus
agement (c) shareholders D. shares
A. Board of Directors
B. Committee of management 2191. Which is an example of an external
source of finance?
C. shareholders
A. Owners’ Funds
D. Minister
B. Sale of assets
2187. Zoya Fashion Private Limited has, in ad-
C. Retained profits
vance, given targets to all its employees.
This has lead to more focused approach re- D. Bank loan
sulting in saving of resources. All the em-
ployees are, therefore, happy and satis- 2192. Private company as againstthe pub-
fied. Which importance of planning is high- lic limited company is prohibitedto raise
lighted in the given case? funds from public, it does notneed to issue
A. Planning provides direction a prospectus and completethe formality of
B. Planning promotes innovative ideas

A. promotion
C. Planning facilitates decision-making
B. minimum subscription
D. Planning reduces the risk of uncer-
tainty C. incorporation
Explanation:The importance of planning D. none of above
highlighted in the given case is that it pro-
vides direction. 2193. Products in which two categories of the
Boston Matrix are most likely to generate
2188. Which of the following is considered an
positive cash flows?
external source of finance?
A. Stock issuance A. Stars and Cash Cows
B. Venture capital B. Cash Cows and Dogs

C. Bank loan C. Dogs and Stars
D. Retained earnings D. Problem Children and Stars

2194. who is the father of scientific manage- A. Motivation

ment?
B. Leadership

A. Henry Fayol
C. Communication
B. fw taylor
D. Supervision
C. peter f drucker
D. none of the above 2200. Which of the following is an example of
voluntary separation in the workplace?
2195. The document sent by a seller to a
A. Dismissal
customer when there is an overcharge is
called B. Promotion
A. Cheque book C. Reinstatement
B. credit note D. Resignation
C. debit note
2201. A business enterprise should respect the
D. invoice democratic rights to form trade unions, is
2196. On a Cashbook, what does the Particu- an example of its responsibility towards:
lar Column explain? A. Owners
A. The types of transactions that took B. Consumers
place.
C. Government
B. The time the transactions took place.
D. Workers
C. The place the transactions took place.
D. The types of people involved in the 2202. The Consumer Protection Act provided
transactions. for six consumer rights.
2197. The person who advertises is called a

A. Trader
B. manufacturer
C. sponsor
D. customer
2198. Which technique of scientific manage- A. True

ment aims at finding one best way of doing
B. False
a job?
A. Functional foremanship 2203. The document sent by a supplier to
B. Method Study a buyer when the buyer has been over-
charged is called
C. Fatigue study
A. credit note
D. Time study
B. advance note
2199. It is the activity of influencing people to
C. debit note
strive willingly for group objectives. Iden-
tify it. D. access note

2204. Which of the following is NOT an aim of C. Less committed to the job
governments in most countries? D. Easier to communicate with each other
A. Increase the number of Monopolies
2210. A car assembly plant had to shut down
B. Lower Inflation
operations for a day because tyres had not
C. Economic Growth been delivered. What inventory manage-
D. Reduce Unemployment ment strategy at the car assembly plant
may have caused this situation?
2205. The act of using the typewriter to pro-
NARAYAN CHANGDER
A. Just-in-case
duce characters on paper is called
B. Just-in-time
A. analyzing
B. keyboarding C. First-in-first-out
C. processing D. Last-in-first-out
D. programming 2211. The book of original entry for cash trans-

action is
2206. Why do you need a business plan?
A. General manager
A. To explain your idea
B. Account clerk
B. the ability to get financing.
C. Secretary
C. it’s a road map that sets objectives and
goals for the business D. Cash book
D. All of the above 2212. Rahim wanted to start with a sta-
2207. The Startup India campaign was an- tionery app to help students of schools and
nounced on college to provide stationery to them. He
felt that students were not able to get
A. 15th August 2017 the needed stationer at easy and hence
B. 15th August 2015 wanted to provide the stationery directly
C. 15th August 2016 to students in the school. He list out the
various ways of setting up this business
D. 15th August 2014 and finally selected the best way to set
2208. If the demand of a product is , the up this business is by developing an app.
firm is in a better position to fix higher Suggest what should be the next step of
prices him:
A. Inelastic A. Developing premises

B. Elastic B. Identifying the alternative course of
action.
C. Unitary elastic
C. Implementation of plan
D. Perfectly elastic
D. Follow up action.
2209. What are some disadvantages to the
business for part-time employees? 2213. Who is considered as the father of mod-
ern management?
A. More likely to be trained
B. Increase in induction and training A. Lawrence Appley
costs B. Peter Drucker

C. George terry A. Differential Piece wage system

D. Henry Fayol B. Fatigue study

2214. Does the factor below push or pull peo- C. Functional foremanship
ple into setting up there business? Enjoy D. Simplification of work
more flexible working hours.
A. Pull 2219. Planning establish base or standard for
B. Push A. Organising
2215. Which sentence is known as a complex B. Staffing
sentence? C. Directing
A. The marketing manager wrote the
D. Controlling
memo.
B. The Ceo was sitting by his desk, and 2220. A treasury bill is an instrument of:
his secretary was smiling.
A. Dividend
C. While everyone is persuasive in our of-
fice, Bidhya, in particular, is genius. B. Short term debt
D. Hari is playing football. C. Long term debt Interest
2216. One of the claimed advantages of a sole D. none of above

trader business is that:
2221. responsibility arises from a
A. owners have limited liability
A. authority
B. shares can be sold to raise capital
B. delegation
C. decisions and responsibilities can be
shared C. superior subordinate relationship
D. the owner has complete control D. all the above
2217. What are the main areas of expertise 2222. “An extra benefit on top of an em-
required for effective management in busi- ployee’s money wage or salary, for exam-
ness administration, Olivia, Isabella, and ple a company car, private healthcare”
Sophia?
A. Job Enrichment
A. Playing a musical instrument
B. Understanding the behavior of marine B. Autonomy
animals C. Retention
C. Public speaking and communication D. Fringe Benefit
D. Physical fitness and sportsmanship
Explanation:The key principle of effective 2223. primary sector is mostly to be in
management in business administration A. townships
is public speaking and communication.
B. urban areas
2218. Which of the following technique of Sci-
C. rural areas
entific management is violation of Unity of
Command D. all of the above

2224. which of the following is known as zero B. Higher inventory leads to higher stor-
coupon bond? age costs and better customer service
A. trade bills C. Higher inventory leads to lower stor-
age costs and lower customer service
B. call money
D. Higher inventory leads to higher stor-
C. treasury bills
age costs and lower customer service
D. commercial papers
2229. When a multinational company enters
NARAYAN CHANGDER
2225. is the final link in channel of distri- the market, the company is eager in tak-
bution. ing preventive measures such as improv-
ing the product, aggressive advertising,
A. Market
and so on.” Identify the benefits of the
B. Consumer business environment been highlighted in
C. Producer the above case.
D. Retailer A. Tapping useful resources‘

B. Identify threats and early warning sig-
2226. Choose the statement which is NOT cor- nals
rect in regard to how Maslow’s Hierarchy
C. Assisting planning and policy formula-
of Needs may be satisfied at work
tion
A. physiological needs are satisfied by D. None of these
having a fitness centre at workplace
2230. A company is deciding whether to invest
B. safety needs are satisfied by providing
in employee training or dividend payouts.
masks and sanitizer
The decision will most directly affect which
C. social needs are satisfied working in two types of stakeholders?
teams and socialising
A. Employees and Shareholders
D. esteem needs are satisfied by recogni- B. Creditors and Suppliers
tion of the work done well
C. Government and Society
2227. To be considered financially secure, it D. Managers and Customers
is recommended that a person have how
much money insavings? 2231. The highest level need in the need hier-
archy theory of motivation is
A. At least 3 months’ worth of expenses
A. Esteem need
B. At least 6 months’ worth of expenses
B. Social need
C. No more than 6 months’ worth of ex-
C. Self actualization need
penses
D. Safety need
D. It is not necessary to have saving to be
considered financially secure 2232. A office has more than ten people
working in it.
2228. What is the impact of high inventory lev-
A. tangible
els on the cost of storage and customer ser-
vice? B. small
A. Higher inventory leads to lower stor- C. large
age costs and better customer service D. minute

2233. The buying and selling of goods and ser- 2238. Rushan devised an apparatus to mea-
vices within your own country. sure the quality of air at home which can
be fitted in any Air conditioner and the

A. Commerce
air conditioner can become an air purifier
B. Business as well. His product is still in the pre-
C. Sales commercialization stage. Rushan wants to
exclude others from making, using, selling
D. Domestic Trade and importing this apparatus. The intellec-
2234. Which of the following is the purpose of tual property right which Rushan will have
insurance? to obtain is:
A. To make profit A. trademark
B. To make good the loss suffered B. copyright

C. patent
C. To collect premium
D. none of above
D. To avoid loss
2239. How can the poverty be addressed?
2235. If the total revenue = £489 and the to-
tal costs = £241 what is the profit made? A. Create jobs
A. £248 B. raise a minimum wage
B. £246 C. Establish work schedules that work
C. £258 D. All of the above
D. $248 2240. The number of staff reporting directly to
each manager
2236. Which one of the following is not an im-
portance of management? A. Span of Control
A. Integrating various interest groups B. Chain of Command
B. Developing society 2241. How long did the Maurya Empire last
C. Disciplining employees A. one day
D. Inculcating creativity B. 100 days
2237. Should the decision to buy something be C. 100 years
made on cost alone? D. 500 years
2242. Which of the following departments is

incharge of staff welfare in an organiza-
tion?
A. Finance
B. Personnel
C. Production
A. Yes D. Sales
B. No E. Transport

2243. There are 3 types of money namely, 2248. The possibilities of inadequate profits
A. eagle, gyral, electronic or even losses due to uncertainties are
known as
B. cartel, giral, electronics
A. Business contingencies
C. kartal, grill, digital
B. Business risks
D. cartel, grill, digital
C. Business ventures
2244. What is an example of a benefit?
D. None of these
NARAYAN CHANGDER
2249. Long term finance is known as capi-
tal
A. Fixed
A. the capital resources a company has B. Working
B. the cost of an item C. Fixed and working
C. extra time you have when you buy a D. Fixed or working
leaf blower
2250. It refers to the horizontal movement of
D. none of above employees along the organisational struc-
2245. Ways to advertise internally ture,
A. Staff notice board A. Transfer
B. Email B. Promotion
C. Workplace newsletter C. Demotion
D. Newspaper D. All the above
2246. Which of the following if the best defi- 2251. The Equality commission for Northern
nition for RESOURCES? Ireland aim is to build a more equal soci-
A. Resources are something from the ety in Northern Ireland. Its duties include
earth. all of these except.
B. Resources are something which can A. Keeping the relevant laws under re-
be bought. view
C. Resources are divided into two types. B. Working to eliminate unlawful discrim-
D. Resources are anything that people ination
can use to make or obtain what they need C. Promoting equality of opportunity and
and want. encouraging good practice
2247. Which of the following describes the D. Ensuring there is a balance of diversity
number of levels in an organisational struc- in each business
ture?
2252. What support do governments often
A. Span of control give to start-up business?
B. Chain of command A. No idea to help the business
C. Levels of hierarchy B. give finance, premises, labour and re-
D. Delegation search

C. refuse to help 2258. Scarcity =

D. none of above A. Unlimited wants + Limited Resources

2253. Government companies are managed B. Unlimited wants + Unlimited Re-
by? sources
C. Limited wants + Limited Resources
A. State Government
D. Limited wants + Unlimited Resources
B. Board of Directors
C. Ministers 2259. Using this diagram what line is F?
D. Central Government
2254. The best definition of a sole trader form

of business organisation is:
A. the business only employs one person
B. the business is owned by one person
C. the firm has a single customer
D. there is a single firm in the industry
2255. In which condition that shows a busi-

ness is able to make profit? A. Total Revenue
A. Costs are equal with sales value B. Variable Costs
B. Sales value is higher than costs C. Total Costs
C. Sales value is lower than costs D. Fixed Costs
D. Costs are higher than selling price
2260. Unlike professions such as medicine or
2256. When a person who is actively search- law which require a practicing doctor or
ing for employment is unable to find work, lawyer to possess valid degrees, nowhere
this is in the world is it mandatory for a manager
to process any such specific degree. Iden-
A. expansion
tify the characteristic of profession that
B. inflation management does not fulfill in the state-
C. unemployment ment being discussed above.
D. consumption A. Ethical code of conduct
B. Restricted entry
2257. If the risks of starting up a business are
so high, why do entrepreneurs create new C. Professional association
businesses? D. Service motive
A. The rewards are always extremely low 2261. emphasises on full disclosure of ma-
B. The rewards can be very high terial facts related to the subject matter
C. The risks of the business failing are by both insurer and insured.
very low A. Principle of the Utmost faith
D. none of above B. Principle of Subrogation

C. Principle of Proximate cause 2266. Wholesalers, agents, brokers and retail-

D. NONE of the above. ers are examples of,
A. Intermediaries
2262. Under:The production process take place
in three steps. Select the first and third B. Branding
step of production in the business C. Marketing activities
D. Improving business areas
NARAYAN CHANGDER
2267. The next best alternative given up by
choosing another item called as
A. Opportunity Cost
B. Economic Choices
A. Secondary sector C. Wants option
B. Primary Sector D. Enterprise chance
C. Private Sector 2268. What is a Product?

D. Tertiary sector A. A physical item created to be used,
such as a car, or phone.
2263. Sets out the peron’s qualifications, ex-
periences and any other relevant facts (It B. Something useful offered like cell
literally means “Story of life”) phone service or haircut
A. Person specification C. A presentation to explain a business

idea.
B. Job description
D. A brief visual presentation that shows
C. CV the critical details of business products or
D. Covering letter services.
2269. assesses the currentand future ca-

2264. Whichofthefollowingstatementsistrueinrelationtogoodsandservices?
pacity of abusiness’s workforce andsets
A. Servicescanbetouchedandheld, whilst-
out actions necessaryto meet the busi-
goodsareusuallyinvisible
ness’sfuture human resourceneeds.
B. Goodscanbetouchedandheld, whilst-
A. Current plan
servicesareintangible
B. Labour plan
C. Services are visible, whilst goods are
usually invisible C. Strategies
D. Both goods and services are intangible D. Human resource planning
2265. . Under what headings will you show 2270. Any office item which is operated either
the following items in the bala manually, mechanically or electronically to
aid the office worker perform his duties
A. Preliminary expenses faster, neater and more efficiently is called
B. Copyrights and nce sheet of a company
C. Unclaimed dividend A. Communication
D. Loose tools B. Office document

C. Office equipment 2276. Following is the impact of government

D. Office procedure policy changes on business and industry:

A. technological upgradation
E. Organization chart
B. Demanding customers
2271. .... is a market for lending & borrowing C. Increased competition
of short term funds.
D. All of the above
A. Money market
2277. In which of the following stages of the
B. Primary market
product life cycle do profits peak?
C. Capital market
A. Maturity
D. All of the above B. Introduction
2272. The act of taking raw materials from the C. Growth
ground is called D. Decline
A. extraction 2278. A business is making a lost when
B. manufacturing A. Variable costs exceed fixed costs
C. construction B. Fixed costs are higher than revenues
D. building C. Sales revenues are greater than total
costs
2273. The main purpose of which of the fol-
lowing businesses is to provide a service D. Total costs exceed total revenues
to customers? 2279. The national government gets most of
A. An independent bakery its money from
B. A dog grooming parlour A. sales tax
C. A farm B. property tax
D. A specialist skateboard producer C. income tax
D. school tax
2274. A machine which accept data, processes
it and give information is called 2280. How much does the average UK house-
hold spend on Christmas?
A. photocopy
A. £500
B. calculator
B. £800
C. computer
C. £1000
D. phone
D. £1200
2275. Fayol’s Principles of Division of work 2281. A prospectus is issued by
can be applied to following kind of work
A. A private company
A. Technical
B. A public company seeking investment
B. Managerial from public
C. Both C. A public enterprise
D. None of these D. A public company

2282. This is the cash that is generated by the C. Can invest only at home, but not over-
business when it operates successfully seas
D. Can invest only overseas, but not at
home
2286. If a company is already in liquidity

crunch and flotation costs of the issue
would be high. What kind of instrument
NARAYAN CHANGDER
will be appoints for the money market.
A. Retained profits
A. Commercial Bills
B. Share capital
B. Commercial paper
C. Angel investor
C. Treasury Bill
D. Owner savings
D. COD
2283. You should stand business environment
properly to become a successful business. 2287. Which of the following is an example of
Business environment can be classified as accountability?
internal and external. Match following A
A. Blaming Others
with B.
B. Making Personal Excuses
C. Owning Up to Your Mistakes
D. Waiting & Hoping Things Get Better
A. 1-g, 2-e, 3-f, 4-b, 5-d. 2288. The accountability flows

B. 1-c, 2-e, 3-f, 4-d, 5-b A. In all directions
C. 1-g, 2-f, 3-a, 4-d, 5-b B. Downwards
D. 1-c, 2-e, 3-a, 4-b, 5-d C. Upwards
E. 1-a, 2-b, 3-c, 4-d, 5-e D. None of the above
2284. Personal responsibility for all of the 2289. Risk is the chance that something could
business incurred debts go wrong
A. Unlimited liability A. True
B. Limited Liability
B. False
C. Capital
D. Loss 2290. Which function of management is con-
cerned with finding the right person for the
2285. Multinational enterprises face problems right job
since they: A. Planning
A. Cannot benefit from the advantages of
B. staffing
comparative advantage
C. Organising
B. May raise political problems in coun-
tries where their subsidiaries operate D. Directing

2291. arises out of the complexities of 2297. The means through which people in a so-
modern technology and the diversity of ciety earn their living by engaging in com-
tasks to be performed. mercial activities or occupation is called

A. Management A. social studies
B. Coordination B. school studies
C. Efficiency C. business studies
D. Specialisation D. financial studies
2292. The Act which governs the formation of 2298. Which of the following is an example of
a partnership business is Indian Partner- an unethical business practice?
ship Act. A. Engaging in price fixing.
A. . 1932 B. Providing false advertising.
B. . 1956 C. Paying employees below minimum
wage.
C. . 1949
D. Using child labor in manufacturing
D. . 1912
2299. Which of the following activities lie
2293. cooperative societies registered under within the scope of consumer protection?
A. cooperative Society Act 1912

B. Cooperative Society Act 1914
2294. Highlight a barrier to effective commu-

nication
A. Someone not explaining themself well A. Educating consumers about their
rights and responsibilities
B. Technical jargon
B. Helping consumers in getting their
C. Message distorted grievances redressed
D. Broken equipment C. Protecting the interests of consumers
E. No listening D. All of the above
2295. Which is a need? 2300. Who can file a complaint in a consumer

court? ( In this question, you can tick mark
A. lemonade
more than one answer)
B. Coffee
C. Water
D. Gatorade
2296. Coordination is one of the five functions

of management.
A. False A. A consumer
B. True B. A Wholesaler

C. A Central Government 2306. The life of sole proprietorship business

is
D. A Producer
A. Stable
2301. The factor of production that organizes B. Unstable
or coordinates other factors is
C. Very short life
A. Entrepreneur
D. Long life
B. capital
2307. Which of the following are examples
NARAYAN CHANGDER
C. labour of product benefits?Choose all correct an-
D. land swers
A. ease of use
2302. A public company has shareholders.
B. colourful
A. unlimited
C. safety
B. 2-50
D. energy saving
C. 2-20
2308. Choose the correct Starting Conversa-
D. 1 tions.
2303. A machine used for sending and receiv- A. What’s New?
ing short information is called B. Guess What?
A. fax machine C. How’s it going?
B. text machine D. Guess What?
C. photocopy machine 2309. A mission statement describes the public
D. photocopier image that the business wants to convey.
A. True
2304. In which training method trainee is des- B. False
ignated as the successor to the trainer and
learns by observation and imitation? 2310. Which of the following falls in the cate-
A. Vestibule Training gory of Zero coupon bonds?
A. Treasury bill
B. Mentoring
B. Commercial paper
C. Understudy
C. Commercial bill
D. Refresher Training
D. Certificate of deposit
2305. How many Maximum Numbers of Part-
2311. At what level of management, man-
ners are required in Partnership Firm as
agers are responsible for welfare and sur-
Per Companies Act 2013?
vival of the organization?
A. 50 A. Top Level
B. 100 B. Middle Level
C. 20 C. Lower Level
D. 10 D. Supervisory Level

2312. Who is the head of the administrative C. Paper drilling machine

that of an organization? D. none of above

A. Account manager
2318. It is an apex institution of all the banks
B. Personnel officer providing credit facility to small-scale in-
C. Procurement manager dustries in our country
D. Administrative manager tagsDepart- A. Industrial Investment Bank of India
ment in an Organization (IIBI)
B. State Financial Corporations (SFCs)
2313. also known as can used to
record goods bought on credit C. Small Industries Development Bank of
India (SIDBI)
A. sales journal
D. Ok bye!
B. sales day book
C. purchases day book 2319. is to find faults and take corrective
actions
D. purchases journal
A. Approach of Leaders
2314. Which of these types of advertising is B. Approach of Managers
NOT mass media?
C. Approach of Managers and Leaders
A. television
D. none of above
B. word of mouth
C. internet 2320. Which of the following is a limitation of
government companies?
D. radio
A. Avoids the constitutional duties
2315. t acts like a bank and keeps securities in B. Has its own legal entity
electronic form on behalf of the investor,
C. Has complete autonomy on manage-
A. Depository Participant ment choices
B. Depository D. Can discourage unhealthy business
C. Stock exchange
2321. Which of the following is incorrect
A. Authority flows from superior to subor-
2316. who is responsible for the debts in a dinate
business like Fakizwe’s B. Authority is arising out of responsibil-
A. The business ity
B. The owner C. Accountability arises out of authority
C. The manager employed by the owner D. Responsibility is flowing up ward
D. The bank manager 2322. How do you calculate ‘Closing Balance’?
2317. Which of the following office equipment A. Opening Balance + Net Cash Flow
is used to create holes on papers? B. Net Cash Flow + Payments
A. Ready reckoner C. Opening Balance-Payments
B. Perpetrator D. none of above

2323. Which is the third step in selection pro-

cess
A. Selection Interview
B. Application Blank
C. Group discussion
D. Selection Test
NARAYAN CHANGDER
2324. provides against loss or dam- A. Making a profit
age over goods, the ships or boats carry- B. Delivering excellent customer service
ing goods. C. Having a good sustainability record
A. vehicle insurance D. Informing the public about events and
B. loss activities
C. marine insurance 2328. The production of goods and supply of

services require
D. protection
A. land, labor, management, money
2325. Which stage has the least production B. land, labour, money and raw materials
costs?
C. land, labour, cash and enterprise
D. land, labour, capital and en-
trepreneurs
2329. Transfer of value has become easier

with
A. evolution of money
B. storage of money
C. measure of value
A. introduction D. all of these
B. maturity 2330. What is another name for human re-
C. decline sources?
D. growth
2326. A trade mark is

A. slogan
B. logo
C. brand name A. Labor
D. All of the above B. People
2327. Which of these is NOT an objective of C. Homies

the private sector? D. Workers

2331. Mr. Odey is the owner of a memorial 2336. A “ “ will protest against a business
hospital. Which form of business unit does if they do something they disagree with.
the hospital belong to?

A. Protest group
A. cooperatives B. Pressure group
B. limited liability company C. Shareholder
C. partnership D. Owner
D. sole proprietorship
2337. PSE’s are organisations owned by
2332. Buy one, get one free marketing activity A. Government
forms part of sale promotion B. Private enterprise
C. Joint Hindu family
D. none of above
2338. One of the advantages of using a recruit-

ment agency is that:
A. it is cheaper than if a business re-
cruited staff directly
B. they always select the right person for
A. True the job
B. False C. the agency train the newly appointed

worker
2333. A market structure in which there is only D. agencies only send suitable candi-
one firms is known as dates for interview
A. Perfect Competition
2339. The minimum members in public limited
B. Oligopoly company are:
C. Monopolistic competition A. 4
D. Monopoly B. 2
C. 8
2334. You should always select the right per-
son for the delegated task. D. 7
A. Yes 2340. What is an advantage of an overdraft?
B. No A. There is never interest
B. You can pay in smaller installments
2335. If a business operated by single person
is called C. They are quick and easy to arrange
A. Partnership D. You don’t have to pay it back
B. Huf 2341. An honest staff is
C. Sole propritership A. deceitful
D. Company B. dedicated

C. disobedient 2345. An organization designed for efficiency,

D. fraudulent emphasizes on
E. trickish A. Centralization
2342. Where is generally the best place for B. Horizontal communication

a speaker’s keys, phone, pen during their C. Decentralization
presentation?
D. Vertical communication
A. Nearby, so they can play with them if
NARAYAN CHANGDER
they become nervous.
2346. True or false?Financial statements are a
B. Stowed away and out of immediate report that will help us determine the fi-
reach. nancial position of a business.
C. Their best friend should hold their A. True
phone to maintain their social media sta-
tus and go live on twitter. B. False
D. At home.
2347. Stages in the formation of a public com-
2343. Explain the advertisement process pany are in the following order:
when recruiting internally
A. Promotion, commencement, incorpo-
A. business can write on the notice ration and capital subscription
boards, verbal announcement.
B. Incorporation, capital subscription,
B. business recruit new employees from commencement, promotion
outside the business.
C. Capital subscription, promotion, incor-
C. interviewing people for a possible new
poration, commencement.
post
D. none of above D. Promotion, incorporation, capital sub-
scription, commencement.
2344. At Wipro, Project Readiness Program
[PRP] a 68 day structured training pro- 2348. How many pros and cons must there be
gram is offered to all campus recruits com- in the force-field analysis
ing from varied background (Engineers +
Non-engineers) to be trained on essen- A. 7 pros and 8 cons
tial behavioral and technical skills that B. 4 pros and 4 cons
prepare them to work in live customer
projects. E-learning has been introduced in C. 10 pros and 5 cons
this training for engineering campus new D. none of above
hires. About 25% of the training duration
hasbeen adopted in E-Learning mode. Iden- 2349. What do financiers expect from lending
tify the method of training being described money to a business?
in the above paragraph.
A. Dividends
A. Apprenticeship
B. Vestibule B. Stock options
C. Induction C. Profit sharing

D. None of the above D. Interest

2350. Promotion 2356. Where should you look while present-

A. The cost to the buyer of goods or ser- ing?

vices A. At the board that’s where the audi-
B. Where goods or services are available ence is looking
C. Informing customers about products B. At your notes so you get the info cor-
and persuading them to buy them rect
D. Goods or services that are sold C. In the eyes of random people in your
2351. Which performance objective measures audience
how well a product meets the prescribed D. At the chins of individuals in your audi-
design specifications? ence
A. Cost
2357. A good or service provided by a busi-
B. Flexibility ness
C. Quality
A. Good
D. Speed
B. Product
2352. The president is elected by parliament
C. Service
and appoints a cabinet of ministers.
A. True D. Consumer good
B. False 2358. Which of the following statement is
2353. Where are the details of skills and qual- true?
ities required for a post usually found? A. Management is a dynamic
A. CV B. Management is goal oriented
B. Person Specification
C. Management is pervasive
C. Job Description
D. Management is rigid
D. none of above
2354. Controlling is applicable to which level 2359. A company cannot come into existence
of management without:
A. Top Level A. Electing Directors
B. Middle Level B. Getting certificate of incorporation
C. Lower Level C. Issuing a prospectus
D. All Level D. All of these
2355. A payment system based on the amount
of timeemployees spend at work. 2360. The two basic measures of liquidity are:
A. Performance-related pay A. inventory turnover and current ratio
B. Time rate B. current ratio and liquid ratio
C. Bonus C. gross margin and profit margin
D. Commission D. current ratio and trade receivables
E. Piece Rate turnover

2361. What are the “ways” of communica- 2367. The initial amount used in starting a
tion? business is known as
A. One-way communication A. Capital.
B. Two-way communication
B. Cash.
C. Three-way communication
C. Current liabilities.
D. Four-way communication
D. Long term loan.
2362. Successful organisations do not achieve
NARAYAN CHANGDER
their goals by chance but by following a
2368. Which of the four Ps of the marketing
deliberate process called
mix concerns how much a customer pays
A. Management for the products or services being offered?
B. Art
C. Science
D. Profession
2363. REQUIREMENTS PLACED ON COMPANY

BY LAW
A. LEGAL RESPONSIBILITY
B. PHILANTHROPIC RESPONSIBILITY A. Price
C. ETHICAL RESPONSIBILITY
B. Place
D. SOCIAL RESPONSIBILITY
C. Promotion
2364. Which of the following Packaging is
there in Shaving Cream? D. Product
A. Primary
2369. Which of the following is not a correct
B. Secondary sitting posture for keyboarding?
C. transportation
A. keep eyes on the home row keys
B. keep fingers on the home row keys
2365. People who are adamant on maintaining
C. the feet are placed firmly on the floor
customs instead of taking risks and doing
new things will not resist changes. D. the head held erect facing the book or
A. True text materials
B. False
2370. The provides the essential informa-
2366. is between the organisation and tion on which each job is evaluated.
other organisations or individuals.
A. Job ranking
A. Internal communication
B. Job enrichment
B. Medium of communication
C. External communication C. Job description
D. Communication D. Job enlargement

2371. Which of the following is most likely to B. Warehousing

occur as interest rates rise? Businesses: C. Insurance

A. Invest less money in the bank & bor-
D. Mining
row more money from the bank
B. Invest more money in the bank & bor- 2377. Micromax was India’s largest seller of
row more money from the bank mobile handsets. It launched low-cost Chi-
nese manufacturing with some smart pack-
C. Invest less money in the bank & bor-
aging and features like long-lasting bat-
row less money from the bank
teries and dual-sim functionality to gar-
D. Invest more money in the bank & bor- ner 20% market share in India’s value-
row less money from the bank conscious mobile handset market. Identify
the two types of plans being described in
2372. Nike buying a materials producer would
the above lines.
be a form of
A. Strategy and objective
A. Forward Vertical Integration
B. Rule and Programme
B. Horizontal Integration
C. Programme and objective
C. Backward Vertical Integration
D. Conglomerate D. Method and objective
2373. State any one process of staffing 2378. Economic activities may be classified
into business, and employment
A. Recruitment
A. Profession
B. Motivation
B. Occupation
2374. An international parcel delivery com-
C. Work
pany transports items throughout the
globe in a matter of days. Which of the D. none of above
following is the most ideal form of trans-
port? 2379. Which bank is known as the Apex Bank
of India?
A. Train
A. The State Bank of India
B. Airplane
B. The Union Bank of India
C. Boat
C. The Reserve Bank of India
D. Matatu
D. The Bank of India
2375. “Petty” refers to what?
2380. Mr. Koledowo a retailer has N5, 000 in
A. Big
his current account and is allowed to with-
B. Large draw N10, 000. How much is the over-
C. Increase draft granted to him?
D. Small A. N20, 000
B. N15, 000
2376. Identify the activity which is not an aux-
iliary to trade? C. Nkh, 000
A. Banking D. N50, 000

2381. Which of the following is not the inter- 2387. Businesses are investment opportuni-
nal stakeholder? ties for individuals-future income
A. managers A. True
B. owners
B. False
C. banks
D. workers 2388. Which of the following defines ‘Author-
ity’
2382. Is something a person must have in or-
NARAYAN CHANGDER
der to survive A. A business removes a level of middle-
A. Need management
B. Want B. Passing on responsibility
2383. Transactions are of two types namely C. Where decisions are made centrally
(e.g. at headquarters)
A. Giving and taking D. The amount of power/control some-
B. Coming and going one has
C. Cash and Credit
2389. What is the difference between the cost
D. Optional of materials bought in and the selling price
2384. How do you introduce yourself? of the product called?
A. Good Morning everyone, let me intro- A. Added value
duce myself.
B. Profit
B. Hi, this is John.
C. Good Morning, meet John. C. Cost
D. We would like to invite Mr. John to D. Revenue

come to the front.
2390. Which is the central Bank of India
2385. Which of the following is not a designa-
tion related to top level management? A. Axis Bank
A. President B. State Bank of India
B. Vice president
C. Reserve Bank of India
C. Chairman
D. HDFC Bank
D. Production manager
2386. involves separating products into 2391. The business environment is dynamic,
different classes based on certain prede- nothing is constant
termined standards relating to size and
A. Planning does not guarantee success
quality.
A. Standardization B. Huge cost
B. Grading C. Planning may not work in a dynamic en-
C. Packaging vironment
D. Not sure D. Time consuming

2392. Provision of residential accommodation A. Yes, marketing manager is responsible

to the members at reasonable rates is the for non-achievement of he target sales.
objective of

B. NO, marketing manager is not respon-
A. Consumers cooperative sible for non-achievement of he target
B. Credit cooperative sales.
C. both
C. Housing cooperative
D. any other
D. Producers cooperative
2397. If you are willing to take a risk of start-
2393. A private company that is a subsidiary
ing and operating a business you show
of a public company is also treated as a
company. A. risk taking characteristics
A. Private B. entrepreneusim
B. Public C. entrepreneurship
C. Both 1 and 2 D. enthusiasm
D. None of these 2398. In a cooperative society the principle fol-

lowed is
2394. What is the main purpose of customer
A. One man one vote
service?
B. No vote
A. a. To meet needs and expectations.
B. To deliver standards. 2399. It is necessary for a private company to
use the word after its name
C. To work as part of a team.
A. Public limited
D. To increase sales
B. LLC
2395. External sources of finance do not in- C. Private limited
clude:
D. none of above
A. Retained earnings
2400. Examples of tertiary sector companies
B. Overdraft
include
C. Leasing
D. Debentures
2396. The directors of Narmada Ltd. An or-

ganization manufacturing computer have
asked their marketing manager to achieve
a target rate of 100 computers per day.
The marketing manager has delegates the
task to his deputy sales manager work- A. Farming, fishing, mining
ing under him. The deputy sales managers B. Transport, banking, teaching, nursing,
could not achieve he target. Is the mar- police
keting manager responsible for the failure
of his deputy sales manager? Explain in C. Building, processing food, manufactur-
brief, the relevant principle in support of ing
your answer.? D. none of above

2401. Select the appropriate examples for De- 2407. External Recruitment
partmental Undertakings. A. Giving a promotion
A. BHEL B. Using a recruitment agency
B. Railways
2408. Name the bank who recently came up
C. Defence Establishments with their Issue of Shares at Rs.12?
D. LIC A. SBI
NARAYAN CHANGDER
E. Telephone B. Canara Bank
C. IDBI Bank
2402. State any one internal source of recruit-
ment D. Yes Bank
A. Training 2409. What is the difficulty of measuring and
B. Promotion comparing business size using profit as a
measure? Please choose all that is rele-
2403. A formal greeting should be something vant.
like: A. Some firms do not make a lot of profit
A. Thank you for coming today. because of government policies.
B. Good morning! Ladies and gentlemen. B. Profits depend on varying factors;
skills of employees, management, effi-
C. Hi dude ciency of production keeping costs low
D. Good Bye! etc.
C. Some companies make profits from il-
2404. You should use a lot of animations and
legal activities.
sound in your presentation to keep your
audience engaged. D. Government companies are more in-
clined to serving the public as they pro-
A. True vide essential services (healthcare) and
B. False motive is well-being of people instead of
making profit.
2405. Which of the broad categories of indus-
tries covers oil refinery and sugar mills? 2410. Sales Forecasting is the basis on which
a business firm prepares its annual plan
A. Secondary
for production and sales. Which feature of
B. Primary planning is highlighted in the above case?
A. Planning focuses on achieving objec-
2406. The process of gathering information
tives.
about the market and customer needs and
wants. This can help business make busi- B. Planning is continuous.
ness decisions? C. Planning is the primary function of
A. Field Research management.
B. Questionnaire & Surveys D. Planning is futuristic.
C. Focus group 2411. First step in the planning process is:

D. Market Research A. Evaluating alternative courses

B. Setting objectives 2417. Which of the following is a benefit of

having motivated staff?
C. Identifying alternative courses of ac-

tion A. Staff retention
D. Developing premises B. Lower productivity
C. Higher wages
2412. Staffing is just determining the number
of people required in the organisation. D. Profit sharing
A. True 2418. what does plc stand for

B. False A. public limited company
B. private limited company.
2413. What is meant by Closed Communica-
C. peoples lovely companies
tion Climate
D. public liked company
A. Employees are free to voice opinions
and ideas 2419. The capital of a company is divided into
B. When a business is closed for the day number of parts, each one of which is
called
C. Employees are not allowed to voice
opinions and ideas A. dividend
B. profit
D. The environment is either hot or cold
C. interest
2414. Advantages include full control, ease of D. share
start up, no separate taxes, and ease of
start up. 2420. Preparation of payroll is the responsibil-
ity of the
A. Sole Propriotorship
A. bursar’s office
B. Partnership
B. wages department
C. Corporation
C. account department
D. none of above
D. all of the above
2415. you must include swot and pestle to get
2421. True or False “The organizational chart
higher marks for this section
for a large business is complex”
A. TRUE A. True
B. FALSE B. False
2416. Asking survey questions aimed captur- 2422. Which of these is not a reward for being
ing needs, values, attitudes, behaviors a truthful employee?
and demographics. A. Demotion
A. ADVERTISING TESTING B. Favour
B. BRAND AWARENESS AND REACH C. Freedom
C. MARKET SEGMENTATION D. Promotion
D. PRODUCT TESTING E. Trust

2423. Fees is a component of 2428. What is two way communication

A. Business A. Sender doesn’t expect a response
B. Profession B. Receiver didn’t respond the message
C. Employment
C. When receiver gives response to the
D. none of above message sent by the sender
2424. Through management helps individ- D. All of the above
uals to develop team spirit, co-operation
NARAYAN CHANGDER
and commitment to group success. 2429. A sole trader means
A. Coordination A. A business own and run by two or more
B. Supervision people
C. Controlling B. When a large number of people own a
D. Motivation & (d)Leadership business
2425. Ms. Oyinkan is a valued customer, Her C. When one person own and run a busi-
appointment with Ms. Kosi has been can- ness
celled because Ms. Kosi must travel to La- D. none of above
goon Enterprise on urgent business. The
receptionist deletes the information from 2430. Which one of the following is not an im-
her records. What action should follow? portance of management?
A. be guided by Ms. Kosi’s work sched- A. Integrating various interest groups
ule and instructions as an offer is made
for another date. B. Disciplining employees
B. ask Ms. Tamara to call when she feels C. Developing society
like
D. Inculcating creativity
C. forget about her
D. offer another date 2431. During a company’s annual meeting, the
CEO explained that shareholders’ funds in-
2426. Which of the following is an advantage clude:
of operating as a partnership.
A. share capital and taxation
A. Limited Liability
B. retained profit and dividend payments
B. Unlimited Liability
C. Shared Workload C. share capital and retained profits
D. Owner gets to receive all the profits D. retained profit and taxation
2427. Responsibility to Employees: 2432. What does a Multi Functional Device

A. Value, Honesty, and Communication do?
with Customers.
A. Laminate/Scan and Photocopy
B. Creating Jobs that Work.
B. Scan/Photocopy and Print
C. Fair Stewardship and Full Disclosure
with Investors. C. Print/Laminate and Bind
D. Give them reasonable salary D. Print/Scan and Laminate

2433. involves designing and producing 2439. In the absence of international business
the container or wrapper for a product. the standard of living will be possible

A. Labeling A. True
B. Packaging B. Fall
C. Store branding C. Cannot say
D. Supplying
D. none of above
2434. What do you mean by credit creation by
commercial banks 2440. One point of importance of business en-
vironment as stated by Professor Mehta
A. process of creation of foreign ex- is:
change
A. First mover advantage
B. process of loan creation
C. process of total withdrawal creation B. Non Controllable
D. process of total deposit creation C. Public Image

D. Continuous learning
2435. A manager is an external stakeholder
A. True 2441. Categorise the following into Analytical,
B. False Synthetical & Processing:1. Soaps Indus-
try; 2. Sugar Industry; 3. Oil Refinery
2436. One feature of trade can be
A. Analytical ;Synthetical ; Processing
A. Traders, also known as middlemen fa-
cilitate the distribution of goods; B. Synthetical; Analytical; Processing
B. Internal Trade C. Synthetical ;Processing; Analytical

C. External Trade D. None of these
D. none of above
2442. What is meant by a multinational busi-
2437. Cinema halls where the rates of tickets ness?
differ for the different sets of rows in the A. A big business
hall.
B. A business that operates in more than
A. Objective Based Pricing one country
B. Demand Based Pricing
C. A big business that owns many other
C. Competition Based Pricing businesses
D. Cost based pricing D. Walmart
2438. What are the functions of the office
2443. The objective of Business in recent times
A. Hire and Fire Staff insists on
B. Deal with Finances ONLY A. Earning huge profits
C. Collect, Process, Preserve, Dissemi-
B. Bearing only risk
nate information
C. Proving only services
D. Monitor what time Employees come to
work D. Profits with social service

2444. where does the extraction of fishing fits 2449. To continually meet customer needs. A
in the economic sectors.(APP) business should
A. Primary sector A. Stand still once they have a successful
B. Secondary sector product
C. Tertiary sector B. Innovate their product
D. Government sector C. Ignore complaints
2445. Why do leaders delegate? Select all D. Make sure their service is on time
NARAYAN CHANGDER
that apply 2450. Which P is not included in the 7Ps of
A. to get things done more easily and marketing mix?
rapidly
A. People
B. to use skills within the team
B. Purpose
C. to develop new leaders
C. Promotion
D. to increase motivation
D. Price
2446. Supermarket is a retail store
E. Physical environment
A. Large
2451. Which of these are questions a business
B. Small
should ask when identifying its target mar-
2447. Which of the following would be the ket? Check all that apply.
most appropriate source of funds for a A. How old are they?
new business (which is just launching) that
makes mobile phone accessories? B. How much money do they make?
A. Retained Profit C. How do they like to purchase their
products and services?
B. Sale of Assets
D. Where do they live?
C. Share Capital
D. Trade Credit 2452. What is a passport/visa?
2448. According to Taylor, “even a small pro- A. Travel documents required for interna-
duction activity like loading figures of iron tional travel.
into boxes can be scientifically planned B. A credit card.
and managed. This can result in tremen-
C. Travel documents required for domes-
dous savings of human energy as well as
tic travel.
wastage of time and materials.” Identify
the related principle of scientific manage- D. A pass to get on a boat.
ment
2453. Adding salary negotiation in the process.
A. Harmony not discord How many total processes are there?
B. Science not rule of thumb
A. 6
C. Development of each and every person
B. 7
to his/her greatest efficiency and prosper-
ity C. 9
D. None of the above D. 10

2454. Starting a new business is more costly B. Government

than buying an existing one.
C. Finance Secretary

A. True
D. Finance Ministry
B. False
2455. Pick the good slide. 2459. Quality “ “ involves checking for
quality at the end of production.
A. A. Control
B. Assurance
B. 2460. The next step in the process of selection

after Job offer is:
A. Medical examination
C.
B. Selection decision
C. Employment interview
D.
D. Contract of employment
2456. Under this method of recruitment, an or-
2461. The word marketing standing is con-
ganisation maintains a database of unso-
cerned with
licited applicants in their offices.
A. Direct Recruitment A. customers
B. Casual Callers B. competitors
C. Employment Exchange C. position of an interprise
D. Placement agencies and Consultant D. supply of the product
2457. Because of the pandemic Covid 19, the
2462. which all are included in the role of small
world economies are heading into a
business in rural india?
A. slump
A. Rural development
B. recession
B. migration to urban areas
C. boom
D. growth C. employment opportunities
D. all of the above
2458. Who can issue one rupee note in India
2463. Tertiary sector business activity is
A. Providing services to customers only
B. Turning the raw materials into fished
goods
C. The extraction of natural resources
D. Providing services to customers and
A. RBI Governor businesses

2464. Which of the following is not an exam- A. Statement I is true and Statement II is
ple of a pay-for-performance reward pro- false
gram that is used by managers?
B. Statement I is false and Statement II
is true
C. Both the statements are true
D. Both the statements are false
Explanation:Accountability can be dele-
NARAYAN CHANGDER
gated, but responsibility cannot be dele-
gated completely. Therefore, Statement
I is true and Statement II is false.
2469. “Planning is deciding in advance what

to do, when to do it, and who is to do it.”
A. Lump sum bonuses This is described by
B. Peer recognition
A. Koontz and O’Donnell
C. Wage incentive plans
B. is i
D. Profit sharing
C. Allen
E. Piece-rate pay plans
D. Terry
2465. What is the definition of “economic
growth”? 2470. INSURANCE IS A CONTRACT BETWEEN
AND
A. Value of income
A. INSUSRER, INSURED
B. More goods and services are produced
than in previous year B. AGENT, INSURANCE
C. Increase in the average price C. INSURED, INSURANCE
D. none of above D. INSURER, FAMILY
2466. Dis-investments of PSE’s implies 2471. The most important drawback of part-
A. Closing down operations nership firm is that the liability of the part-
ners is unlimited i.e., the partners are per-
B. Investing in new areas
sonally liable for the debt and obligations
C. Sale of equity shares to private sec- of the firm
tor/public
A. True
D. Buying shares of PSE’s
B. False
2467. Doing your chores to earn an allowance
2472. Going to the vegetable market you are
A. Extrinsic motivation going to obtain:
B. Intrinsic motivation
A. Goods
2468. Statement I:Accountability can be dele- B. Services
gated.Statement II:Responsibility can be
C. Intangible items
delegated completely.Choose the correct
option from the options given below: D. Free fruits and vegetables

2473. Basic needs also include the physical con- C. Management is a continuous process
ditions in which a person works, such as D. Management is a group activity
heating, lighting, and noise.

A. True 2479. Business Environment includes
B. False A. Surroundings of Business

B. Forces, Factors, Institutions which di-
2474. The calls placed by a caller to the tele- rectly or indirectly effects business.
phone of the receiver usually in another
town is called C. Customers a d Employees
A. local calls D. None of the above
B. Trunk calls 2480. What are the potential career paths for
C. Inter-towns calls students interested in marketing, such as
Sophia, Arjun, and Anika?
D. none of above
A. Working as a professional athlete
2475. Which of the following is an example of B. Studying ancient architecture
a long-term source of business finance?
C. Exploring the field of music
A. Trade credit
D. Pursuing a career in advertising and
B. Share capital promotions
C. Overdraft Explanation:Sophia, Arjun, and Anika can
D. none of above pursue a career in advertising and promo-
tions, offering promising prospects in the
2476. An idea might be a business opportunity field of marketing.
A. your friends like it 2481. True/False:Shareholders are considered
B. it is creative external stakeholders because they do not
C. it passes the entrepreneurship test participate in daily operations.
D. it meets a consumer need A. True
B. False
2477. Which of the following is not a part of
the computer? 2482. The process of choosing the most suit-
A. Monitor able person from among a list of interested
candidates.
B. Knob
A. Interview
C. Speaker
B. Selection
D. Mouse
C. Medical test
2478. Tarang enterprises Limited is planning D. none of above
to increase its sales by 30% in the next
quarter.Identify the feature of manage- 2483. Division of Labour can be defined as
ment being highlighted in the given state- A. This means every individualperforms a
ment specific task only so that he can give in the
A. Management is pervasive best output.
B. Management is a goal oriented pro- B. When people and businesses concen-
cess trate on what they are best at.

C. The separation of a work process into B. A medium of exchange

a number of tasks, with each task per-
C. Standard of deferred payments
formed by a separate person orgroup of
persons. D. Store of value
D. none of above
2489. Store records show the rate at which
2484. Exchange of information with each goods are
other through postal and telecom services
A. used up
NARAYAN CHANGDER
is known as?
A. Communication B. stored
B. Insurance C. stolen
C. Transportation
D. mismanaged
D. none of above
2490. Sold goods N500 cash. What is the par-
2485. it is not always true that just because a
ticulars for the transaction?
plan has worked before it will work again.
identify the related limitation of planning. A. Sold goods
A. planning leads to rigidity B. Sales
B. planning reduces creativity
C. Sells
C. planning may not work in a dynamic en-
vironment D. Sell
D. planning doesn’t guarantee success
2491. “The salesperson are permitted to close
2486. A system that allows the account holder a deal with a customer by giving a maxi-
to avail the banking facility overtelephone. mum of 12% discount. However, the de-
Comes under which e-banking transac- cision to give any further discount rests
tion? with Radha as the final authority.” Iden-
tify the principle of management depicted
A. Internet banking
here.
B. Credit Card
A. Remuneration
C. Telebanking
D. ATM B. Authority & Responsibility
C. Centralisation & decentralisation
2487. Which of these sources of finance is
likely to charge the most interest? D. Initiative
A. Trade credit
2492. Choose two correct options. Which of
B. Retained profit
these refers to secondary research?
C. Bank loan
A. Forum
D. Overdraft
B. Internal business records
2488. Choose 3 functions of money from the
list C. Market research agencies
A. Durability D. Questionnaire

2493. Management is equally important to run C. office communication

a political organisation as it is to run an D. office correspondence
economic organisation. Which feature of

management is being reflected in the given 2499. Cash book records receipts and pay-
statement? ments.
A. Management is goal oriented A. cash
B. Management is multidimensional B. credit
C. Management is all pervasive C. cash and credit both
D. Management is a group activity D. either cash or credit
2494. How can you gather data yourself (oth- 2500. Management helps in providing good
erwise known as primary data)? quality products and services, creating
A. surveys employment opportunities, adopting new
technology for the greater good of the peo-
B. hiring a market research company ple and leads the path towards growth
C. eating at panera and development. This highlights the fol-
lowing point of importance of manage-
D. looking at online answers
ment:
2495. Which of these is an advantage of sec- A. Management helps in achieving group
ondary research? goals.
A. It is not specific to the business B. Management creates a dynamic organ-
B. It could be out of date isation.
C. It is quick and easy to gather C. Management helps in the development
of society.
D. It is exclusive to your business
D. Management helps in achieving per-
2496. What does de-industrialisation mean? sonal objectives.
A. The decline in financial services
B. The increase in manufacturing fied as an auxiliary to trade?
C. The decline in public services A. Mining
D. The decline in manufacturing B. Ware house
2497. Principle of management is given by: C. Insurance
A. Henry Fayol D. Transport
B. Harold Koontz 2502. Advertising helps to promote the sales

C. F.W Taylor of existing as well as new products.
D. None of these A. True

B. False
2498. All incoming and outgoing mails in an or-
ganisation is called 2503. Management is not
A. office documents A. an applied science
B. office accounts B. a pure science

C. an art 2509. To which source of recruitment the di-

D. an art and science both. rect recruitment from educational institu-
tions is related?
2504. From the list below, select all the activ- A. Employment Exchange
ities performed by an entrepreneur.
B. Campus Recruitment
A. Idea generation
C. Management Consultants
B. Market research
D. Direct Recruitment
NARAYAN CHANGDER
C. Recruitment
2510. Someone who is employed to keep
D. Project implementation
record of account in an office is called
E. Procurement
A. clerical staff
2505. Which of the following is NOT as stage B. account office
in the sales process
C. sales office
A. Approaching the customer
D. principal
B. Assessing the customers needs
2511. HRM can be most comprehensively de-
C. Post sales service
fine as a series of activities focused on
D. Promoting the product online
A. working towards strong communica-
2506. The machine that is used in place of tion with staff
postage stamp is machine B. obtaining, training and maintaining an
A. Addressing effective workforce
B. Duplicating C. strong leadership
C. Franking D. strategic planning
D. Perforating 2512. is the process of transferring author-

E. Photocopying ity from a superior to his subordinate.
A. Decentralisation
2507. Which term refers to training and eval-
uating employees? B. Delegation
A. hiring and firing 2513. Get Out There Pty Ltd is a company
which manufactures outdoor goods. One
B. employee orientation
product they make is walking poles used
C. human resources management for hiking. The fixed costs for the business
D. job description are $60 000 and the variable costs for
manufacturing each pole total $20. The
2508. The route taken by goods in their move- business sells each pole for $40. Which
ment from producer to consumer is called: of the following two are variable costs?
A. Channel of distribution A. Wages and power connection costs
B. Channel of sale B. Rent and insurance
C. Channel of purchase C. Power and raw materials
D. Channel of marketing D. Power costs and council rates

2514. Which of the following examples of oc- A. Life Insurance

cupation provides indirect service to the B. Retirement Annuities (RA)
public?

C. Unemployment Insurance Fund (UIF)
A. house keeping
D. none of above
B. sanitation
C. music 2519. Which of the following is not a type of
insurance?
D. medicine
A. Vehicle accident insurance
2515. Profit is essential for covering cost and B. Life assurance
risk of the business. Which management
objective is discussed here C. Marine insurance
A. Organisational objective D. Public insurance
B. Social objective 2520. Which of the following is not a means

C. Personal objective of postal service?
A. Post Card
D. Individual objective
B. E-mail
2516. Define stock?
C. Inland letter
A. Is also known as shares it is a type of
D. Envelop
security that signifies ownership in a cor-
poration and represents a claim on part of 2521. The removal of the raw material from
the corporations assets and earning. the air, land and sea is the responsibility
B. The person who owns stock in a cor- of industry.
poration has the right to vote on com- A. Industrial worker
pany matters which includes voting for the
B. Extractive
board of directors
C. Services
2517. Showing a lack of concern for the
D. Commercial
wishes of opinions of others
A. authoritarian 2522. Australian businesses are required by
law to offer a refund if the product or ser-
B. autocratic
vice
C. democraticl
A. does not match the description.
D. let it happen
B. is no longer required by the customer
2518. A personal pension plan which aims to C. is damaged by the customer after pur-
create wealth for retirement. chase.
D. is available at a competitor’s business
for a cheaper price.
2523. Which of the following is not concerned

with profession
A. formal training
B. code of conduct

C. manufacturing good and services C. George terry

D. specialised body of knowledge and D. James Lundy
skill
2529. Which ONE of the following relates to
2524. People like Bill Gates, Elon Musk, Oprah the ability of a business to pay its debts
Winfrey, Jeff Bezos and so many others as they fall due?
are all examples of which FACTOR OF PRO- A. growth
DUCTION?
B. liquidity
NARAYAN CHANGDER
A. Entrepreneurship
C. efficiency
B. Human Capital
D. profitability
C. Capital Goods
D. Natural Resources 2530. The making of goods and the provision
of service that satisfy the needs of people
2525. Planning helps in achieving coordination is called
and control. A. home trade
A. Feature of Planning B. commerce
B. Importance of Planning C. economics production
C. Neither D. foreign trade
D. none of above
2531. The following are examples of people
2526. A business is any activity an individ- who are engaged in commercial occupation
ual engages in involving the provision of except
goods and services for A. traders
A. gain B. marketers
B. profit C. sales manager
C. partnerships D. lawyers tagsOccupation
D. fortune
2532. How do you calculate ‘Revenue’?
2527. Staffing ensures the following benefits A. Price per unit x Quantity Sold
to the organisation
B. Total income x Quantity
A. Helps in discovering and obtaining
competent personnel C. Income-Total Costs
B. Ensures the continuous survivaland D. none of above

growth of the enterprise 2533. The document issued when cash transac-
C. Improves job satisfaction and morale tion is made as an evidence of payment is
of employees called
D. All the three. A. cheque book
2528. Who is considered as the father of sci- B. credit note

entific management? C. debit note
A. Henry Fayol D. invoice
B. FW Taylor E. receipt

2534. Which term best describes a want? 2539. Mr Yao needs assistant to help him mak-
A. A service provided by a company ing wood tables, If we interpret The pro-
duction Factor will be needed is

B. Something you feel is essential, you
have to have it in order to survive A. Human Resource
C. Something that you do not need, it is B. Natural Resourcs

not essential, but that you desire C. Capital
D. A product provided by a company D. Technology
2535. The private sector consists of business 2540. The best way to define worker motiva-
owned by individuals or a group of indi- tion is:
viduals.
A. employees working hard due to the
A. True fear of losing their jobs
B. False B. employees work hard when they are
under close supervision
2536. Assertion (A):Plans then decide the
future course of action and managers C. employees work hard as they are
may not be in a position to change driven by their desire to do their best for
it with changed circumstances. Reason themselves and for business
(R):Planning is flexible. Find the correct D. employees work hard only because
option: they are paid a high salary or wages
A. Both A and R are true and R is the cor-
2541. Bonus, promotion and recognition are
rect explanation of A
the examples of
B. (b) Both A and R are true but R is not
A. Planning
the correct explanation of A
B. positive motivation
C. A is true but R is false
C. Controlling
D. A is false but R is true
D. Staffing
2537. The official signature of a company is
called: 2542. CORPORATE SOCIAL RESPONSIBILITY
is a term coined in INDIA by
A. Prospectus
A. partnership act 1932
B. Debentures
B. companies act 2013
C. Shares
C. SEBI
D. Common Seal
D. environmental protection act 1986
2538. The method of performing office duties
is called office 2543. Advertising is the promotion of
A. practice A. goods and services
B. procedure B. ideas, goods and services
C. design C. only goods
D. none of above D. only services

2544. What is an example of a service? 2549. Factors of production are materials use
A. A bus journey to provide
B. A bus A. issue
C. A bus stop B. goods
D. none of above C. services

D. B and C
2545. How many business sectors do we
NARAYAN CHANGDER
have? (REM) 2550. SHOW THE MOVEMENT OF DEBIT
A. one NOTE/CREDIT NOTE
B. ten A. SELLER TO BUYER
C. three B. BUYER TO SELLER
D. none of the above 2551. All except one are factors that cause
people to steal or tell lies
2546. Business risk is not likely to arise due
to: A. to cover up bad behavior
B. dishonesty
A. Changes in government policy
C. to become popular
B. Good management
D. to save face over a promise not kept
C. Employee dishonesty
D. Power failure 2552. What are the 3 communication methods
A. Verbal communication
2547. True/False:The primary objective of con-
sumer protection is to regulate competi- B. Sign communication
tion between businesses. C. Written communication
A. True D. Visual communication
B. False
2553. The prominent stock exchange enjoying
2548. Identify the object in the picture nation wide coverage that commenced op-
erations in 1994.
A. Bombay Stock Exchange
B. Global Stock Exchange
C. National Stock Exchange (NSE)
D. New York Stock Exchange
2554. Working capital is also known as circu-

lating capital
A. True
A. Berth B. False
B. fork-lifts 2555. Which one is NOT an extension strat-
C. carrier egy?
D. cranes A. Use new advertising campaign.

B. Sell into new market. C. Recommending the fields to which the

C. Introduce new variant. loans should be provided.

D. Produce more of the product. D. Assuming the minimum deposit to is-
sue letters of credits.
2556. Coordination is: E. Assuming maximum limits for newly is-
A. Function of management sued loans.
B. The essence of management 2561. 2 advantages of advertising
C. An objective of management A. Makes consumers aware of the differ-
D. None of the above entproduct choices that are available.
B. Persuade people to buy prod-
2557. House cleaning:Goods or Service? uctswhether they need them or not.
C. It encourages the production of good-
sof high standards.
D. The resources used for advertising are
helpful but sometimes wasted
2562. The main reason why an individual en-

gages in business is to
A. Develop his immediate community
A. Goods
B. Ensure wide distribution of goods
B. Service
C. Execute philantrophic projects
2558. Disputes of amount are settled at D. Make a living through profit making
the level of District Forum?
2563. Which mode of transport is most feasi-
A. Rs.Ten Lakhs
ble in hilly and mountainous areas?
B. Upto rupees thirty lakh
A. Road transport
C. Upto rupees fifty lakh
B. Air transport
D. Upto rupees twenty lakh
C. Rail transport
2559. Which is the example of Niche market? D. Water transport
A. Coke
2564. Which of the following is a false state-
B. Diet Coke ment?
2560. Which of the following included in A. The scope of commerce is narrower

qualitative instrument used in controlling than business.
money supply. B. Commerce includes trade and auxil-
A. Assuming a maximum maturity period iaries to trade.
for the loans supplied by commercial C. Foreign trade is purchase and sale by
banks. the traders of the same country.
B. Assuming a minimum ratio between D. Traders serve as a link between pro-
assets and capital of commercial banks. ducers and consumers.

2565. The process of creating and internal en- 2570. Select the disadvantages of external re-
vironment, where individuals work effec- cruitment
tively and efficiently for achievement of A. Fresh and new ideas
goal is known as
B. Expensive
A. Coordination
C. Different sets of skills and experience
B. Delegation
D. Time consuming
C. Management
2571. The process of creating an internal envi-
NARAYAN CHANGDER
D. Planning
ronment, where individual work efficiently
2566. Sani works for a large manufacturing and effectively for achievement of goal is
business. She organises the transport of known as
raw materials and finished products across A. Coordination
Australia. Which of the following de- B. Delegation
scribes her area of responsibility?
C. Management
A. Logistics
D. Planning
B. Service Design
2572. The main advantage of economies of
C. Global Sourcing
scale is that a business can achieve
D. Leading edge technology
A. economic objectives.
2567. Which of the following is the safest B. industry benchmarks
method to save money?
C. lower per unit input costs.
A. Piggy bank D. lower per unit input costs.
B. Jar
2573. Which of the following are natural ways
C. Coffee can of transit?
D. Accounts with depository institutions A. Ocean, airspace
2568. M/s Ratna Jewellers, an Indian firm B. Ocean, airspace, and roads
sales gold jewellery to US based firm Lux- C. Roads and train tracks
urious & Co. It is-
D. Train tracks, the ocean and rivers
A. Import trade
2574. It ensures that work is done according
B. Export trade to orders and instructions.
C. Entreport trade A. Supervision
D. Domestic trade B. Directing
2569. Needs of are being focused in Mar- 2575. In an autocratic leadership style, who
keting. holds decision-making power?
A. Customer A. Entire team
B. producer B. Shared among team members
C. Retailer C. The leader
D. wholesaler D. An external consultant

2576. greater the risk involved in a business, C. An enterprise agreement

higher is the chance of profit. this state- D. Minimum employment standards
ment is true or false

2582. Which of the column of the cash book is
A. true
for recording the page of transaction?
B. false A. amount
2577. Which of the following cannot be classi- B. cash
fied as an objective of business? C. folio
A. innovation D. date
B. profit earning 2583. WHICH IS THE TERM USED FOR STOCK
C. productivity MARKET?
D. investment A. SCHOLARSHIPS
B. BOSERS
2578. Planning does not involve:
C. BOSRES
A. Determination of goals
D. SCHOLARSHIPS
B. Identification of alternatives
2584. Centralised control in MNC implies con-
C. Selection of best alternatives
trol exercised by
D. Control of activities
A. branches
2579. Someone who takes on the risk of start- B. Subsidies
ing their own business after seeing an op- C. headquarters
portunity or having an idea for a new busi-
D. Parliament
ness is
A. a shareholder 2585. Members of the Board of Directors of a
joint stock company is elected by
B. an entrepreneur
C. a sole trader
D. an economist
2580. Statement of accounts are sent from the

A. buyer to the seller
B. buyer to the buyer
A. General Public
C. seller to seller
B. Government Organization
D. seller to buyer
C. Shareholders
2581. Betty believes she is eligible to ask D. Employees
her employer for flexible working arrange-
ments. Which of the following is a provi- 2586. refers to the funds raised through loans
sion of the Fair Work Act 2009 (Cth) that A. external sources
gives Betty the right to make this request? B. equity shares
A. A modern award C. debentures
B. A common law contract D. borrowed funds

2587. Which of these is an example of an ex- C. The term ‘Superhero’ and Apple’s slide
ternal stakeholder? to unlock function.
A. Employees D. None of the above
B. Customers
2593. what is not an advantage of specialisa-
C. Employers tion?
D. Shareholders
A. lower cost per unit
2588. Leaders who do not listen to others and
NARAYAN CHANGDER
B. boredom for workers
make all the decisions themselves.
C. better quality products
A. democratic
D. workers lose flexibility
B. autocratic
C. open 2594. removes doubts immediately
D. situational A. Advertisement
2589. Which of the following content is NOT B. Publicity
in a partnership deed? C. Personal selling
A. Name of firm D. Sales promotion
B. Profit-loss sharing ratio
C. Valuation of assets 2595. By what means is Petroleum and natu-
ral gas transported from one place to an-
D. Name of partners other?
2590. Which one of the following statements A. Pipelines transport
is not correct?
B. Ropeways transport
A. Management is a goal-oriented pro-
cess. C. Sledges
B. Management is a continuous process. D. Railways

C. Management is a dynamic process. 2596. Partnership agreement is
D. Management is a rigid process. A. Compulsory
2591. If a firm is interacting with its employ- B. Voluntary
ees then it is
C. Necessary
A. C2C
D. All the above
B. B2B
C. B2E 2597. is a subject that provide us with
the knowledge, understandin and skills
D. Intra b
needed for productive work
2592. What are some weird trademarks? A. History
Choose one or more options.
B. Science
A. Usain Bolt’s Lightning celebration pose
and The word ‘face’. C. Business studies
B. Only A D. Food processing

2598. This refers to short-term and temporary 2603. The various department that can be
incentives to purchase or induce trials of found in an organization include the follow-
new goods. ing except

A. Sales promotion A. Administrative
B. Advertising B. Finance
C. Sales C. Personnel
D. Publicity D. Production
E. Protocol
2599. What is a market segment?
A. A part of a market e.g. age, gender 2604. Change is one of the most feared activi-
ties in some businesses.
B. A piece of cake
A. True
C. Part of a person e.g. age, gender
B. False
D. Smaller part of a larger market e.g.
shop 2605. Which of the following is NOT a reason
why businesses relocate their operations?
2600. The main objective of Speculation is to A. To reduce production costs
take advantage of at different times
B. To achieve growth
A. price differential
C. To avoid Legal barriers
B. gambling
D. To locate production closer to the mar-
C. money ket
D. Not sure Explanation:Avoidance of Legal barriers is
a beneficial factor not a reason
2601. ledger is divided into parts
2606. What is NOT a source of Internal fi-
A. five nance?
B. four A. Retained profit
C. six B. Sale of existing assets
D. two C. Issue of shares
D. All are sources of Internal finance
2602. The method of training in which actual
work environment is created in a class- 2607. What is the most likely reason for an
room and employees use the same materi- Australian clothing business choosing to
als, files and equipment that are required manufacture locally?
to be used by them in their day-to-day
working is: A. To achieve cost leadership
B. To maintain quality control
A. Vestibule Training
C. To focus on other key business func-
B. Internship Training
tions
C. Induction Training
D. To take advantage of lower overseas
D. Apprenticeship Training wages

2608. Deindustrialisation is 2613. Which of the characteristic make plan-

A. provide services to consumers and ning a fordward looking process?
other sectors of industry A. Mental exercise
B. Relative decline in the importance of B. continuous
country’s secondary (manufacturing) sec-
tor C. Futuristic
C. manufacture goods made from raw D. Pervasive
NARAYAN CHANGDER
materials provided by the primary
2614. The privately owned, publicly controlled
D. none of above central bank of the U.S.
2609. Directing helps to reduce resistance and A. Federal Reserve System
develop required cooperation in in the
B. Bank of the United States
organisation.
C. FDIC
A. balance
B. fully realize their potential D. State bank
C. introducing changes 2615. Which of the following is NOT a factor

D. employees-efforts of production?
A. oil reserves
2610. Which three make up the design mix.
A. Function, Aesthetics and Cost B. factory buildings
B. Function, Aesthetics and Price C. skilled labor

C. Cost, Aesthetics and Price D. music CDs
D. Function, Aesthetics and Promotion 2616. What do you think will happen if the
2611. 8. Stock exchanges provide an oppor- owner of a sole trader dies? (UND)
tunity to the investors to disinvest and in- A. The business will continue.
vest. Identify the related function of the
B. The business will then dissolve.
stock exchange.
A. (a) Providing scope for speculation. C. Family member can take over & run
the business.
B. b) Providing liquidity and marketability
to existing securities. D. The business can lose customers.
C. (c) Pricing of security. 2617. Which of the following items does no-
D. (d) Spreading of equity cult. tappear in the trading account?A. Clos-
ing stockB. Opening stockC. PurchasesD.
2612. What occurs when a person or organiza- SalesE. Transport
tion concentrates on a task at which they
are best at? A. Closing stock
A. Diversification B. Opening stock

B. Generalization C. Purchases
C. Specialization D. Sales
D. Standardization E. Transport

2618. Sale of old television on OLX does not C. Marketing Director

constitute business. D. CEO

A. True
2624. Which is an example of a human re-
B. False source?
C. Cannot say A. Teacher
D. none of above B. Trees
2619. Which of the following is not a business C. Land
objective? D. Forks
A. Corporate social responsibility
2625. An insurance policy taken against loss
B. Market share of goods on the sea is called insurance
C. Growth A. Burglary
D. Employment B. Fire
2620. is the reason why employees want C. Marine
to work hard and work effectively for the D. Theft
business
E. Decline
A. Motivation
B. Profit Sharing 2626. A stage of organizational structure in
which the personnel in it have the same
C. Commission status and authority, called?
D. Piece Rate A. Level of hierarchy
2621. Which is the feature of private limited B. Span of control
company? C. Delayering
A. All the owners of the business have lim- D. Centralization
ited liability
B. can sell shares to the public 2627. Job Specification
C. easy to manage A. Determining the size and categories of
personnel required
D. none of above
B. Determining the qualifications, skills
2622. secondary sector brings product to the and experienceof the employees required
consumers(und) for various categories of employees.
A. true C. Identification of the job in terms of du-
B. false ties and planning responsibilities.
D. none of above
2623. You have an idea that for a new prod-
uct or service that you believe will satisfy 2628. Which of these departments is responsi-
consumer wants and needs. It is your plan ble for the procurement of materials in a
to start a business. You are an company?
A. Entrepreneur A. Administrative
B. Idea guy B. Accounts

C. Personnel 2633. What year was the copyright act intro-

D. Production duced in India?
A. 1973
E. Purchasing
B. 1969
2629. usually refers to the subscription by
C. 1957
the foreigners to shares and debentures of
the Indian Companies. D. 1960
A. External Borrowings 2634. One of the most common reasons for re-
NARAYAN CHANGDER
B. Foreign direct investment sistance.
C. Non-resident Indians A. Unknown
D. none of above B. Fear

C. Trust
2630. . Which is a limitation of rail transport?
D. Communication
A. Convenient mode for travelling long
E. Timing
distances
B. Relatively faster than road transport 2635. What are the informational roles identi-
fied by Mintzberg?
C. Suitable for carrying heavy goods
A. leader
D. Not available to remote parts of the
country. B. negotiator
C. entrepreneur
2631. Profit
D. monitor, disseminator, spokesperson
A. Any final good used for some purpose.
2636. The following are possible barriers that
B. The situation which exist when total
will make it difficult to enter a market.
sales are not enough to cover all ex-
penses. A. Strict government regulations
C. The surplus funds which remain after B. Capital required is high
all expenses have been covered. C. High level of customer loyalty
D. none of above D. All of the above
2632. Andy is walking in the streets. His 2637. When banks allow customers to draw
stomach is growling due to hunger. Andy more money than he has in his bank ac-
walks pass an electronics store. Andy is count, this is called
interested in getting a new computer. At A. loan
the same time, Sam is barefooted but he
B. cash
is inside a sports shop looking for a new
football. What are the needs found in the C. overdraft
above passage? D. debt
A. Food
2638. Leadership influence the behaviour of
B. Football others
C. Shoes A. True
D. Computer B. False

2639. Increase in sales volume, increase in the C. conglomerate

number of employees, increase in capital D. none of above
investment, etc. are indicators of

2645. Which department is responsible for
A. Survival
dealing with all the money coming into and
B. Coordination going out of the organisation?
C. Management
D. Growth
2640. A name, logo, tagline, or any combina-

tion of these that distinguishes a product
from its competitors.
A. brand
B. host
A. Marketing
2641. Which of the following is a not a term B. Human Resources
used in the office in relation to mail?
C. Operations
A. Dispatch D. Finance
B. Inward
2646. Human activities are of types
C. Outward
A. 3
D. Postage
B. 4
E. Sales
C. 2
2642. The two components of direction are D. 1
A. Motivation and leadership
2647. Globalisation is good because of an
B. Leadership and communication in standard of living, but is bad because
C. Motivation and supervision there is a in local cultures and tradi-
tions
D. Motivation and communication
A. increase / decrease
2643. A business that is owned and operated B. decrease / increase
by a single person is known as a
C. increase / increase
A. Partnership
D. decrease / decrease
B. Sole trader
2648. Disadvantages for this type of business
C. Private company
include:owner pays for everything, hard
D. Public company to get money to start from the bank,
owner might lack skills & unlimited liabil-
2644. When one business merges with an-
ity.
other one in the same industry but at a
different stage of production is Inte- A. Sole Proprietorship
gration. B. Partnership
A. Vertical C. Corporation
B. horizontal D. Franchise

2649. Which one of the following is not a ben- 2654. Does the factor below push or pull peo-
efit to a firm from producing quality prod- ple into setting up there business? Un-
ucts: able to get job satisfaction from current
A. customers loyalty is likely to be high employment.
B. customers may tell other people about A. Pull

the products B. Push
C. all customers will be prepared to pay
2655. Which one of these items is a need and
NARAYAN CHANGDER
high product prices
why?
D. the costs of returns and product fail-
A. DVD’s:to entertain you when you get
ures are likely to be low
bored
2650. External influences on a business refer B. a pool:to keep you cool and so you can
to relax
A. Factors that are good for the business C. a million dollars:so you can be rich and
B. Factors that are bad for a business possibly famous
C. Factors that are outside the control of D. a doctor:to provide medical help when
the business needed
D. Illegal actions by a business 2656. Define job description

2651. Job satisfaction can be defined as: A. Identifies and records the responsibil-
ities and tasks relating to a job
A. being happy when work is finished
B. Outlines the responsibilities and du-
B. being happy when more jobs come in ties to be carried out by someone em-
C. being happy when an unemployed per- ployed to do a specific job
son finds a job C. A document that outlines the require-
D. being happy at work because of the ments and qualifications for a specific job
type of job being done
2652. An external stakeholder is; D. none of above
A. Employee 2657. A cleaner sets the vision, sets aims and

B. Customer goals and a new vision.
C. Shareholders A. True
D. Managers B. False
2653. The first task to be performed by a mail 2658. Why, according to stakeholder theory,
clerk when mails come to an organization is it in companies’ best interests to pay at-
is to them. tention to their stakeholders?
A. circulate A. If firms only act in their own self-
interest employees may feel exploited.
B. open
B. If firms only act in their own self-
C. receive interest government might put more regu-
D. sort lation on them.

C. If firms only act in their own self- D. Communication

interest customers might not like the im- E. Timing
age that the companyportray.

D. If firms only act in their own self- 2664. Which of the following is true about
interest and inflict harm on stakeholders statutory corporation?
then society might withdraw its support. A. Statutory corporations are public en-
terprises which come into existence by a
special act of parliament.
to:
B. Statutory corporations are subject to
A. Good management
same accounting and audit rules as appli-
B. Changes in government policy cable to other government departments.
C. Employee Dishonesty C. Statutory corporations are funded di-
D. Power failure rectly by government treasury.
D. none of above
2660. No action is taken to stop the risk or
limit the impact 2665. A comprehension and practical subject
A. risk reduction that prepares students for managerial role
in both private and public sector is called
B. risk acceptance
2661. how does primary sector links to sec- A. Agricultural science

ondary sector? (ana)
B. Business studies
A. in primary sector they transport raw
C. Further mathematics
materials to the secondary sector to be
manufactured D. Home management
B. primary sector manufacture products E. Physical education
and transport to tertiary
2666. What is used to measure inflation?
C. There is no link between the two sec-
tors A. a ruler
D. Point A and B are both correct B. CPI Consumer Price Index
C. a scale
2662. The number of subordinates who report
directly to a manager is called? D. none of above
A. Delegation 2667. The proportion of sales in the market
B. Span of control taken by just one company?
C. Delayering A. Target market
D. Centralization B. Market share
C. Total sales
2663. This is crucial to change being imple-
mented successfully. D. Sales revenue
A. Unknown 2668. Which one of the following is not related
B. Fear to Grapevine communication network?
C. Trust A. Circular

B. Gossip C. secondary market

C. Probability D. speculation market
D. Cluster 2673. One of the followinfg is an attribute of
Tap
2669. advertising gives factual informa-
tion of the product A. Partiality
A. informative B. Favouritism
C. Fraud
NARAYAN CHANGDER
B. comparative
C. persuasive D. Due process
D. reminder 2674. Using this diagram what line is G?
2670. what is job prodcution.

A. making lots of the same item.
B. making a special item for a single cus-
tomer.
C. making in bulk.
D. making the item when the order comes
through.
2671. Which is the correct definition of an en-

trepreneur
A. Total Revenue
B. Variable Costs
C. Total Costs
D. Fixed Costs
2675. Which would you use to promote cus-
tomers getting together to talk about a
product or service
A. Survey
B. Observation
A. Someone who owns a business. C. Focus Group
B. A person who organises and manages D. Free meal at the local KFC
an enterprise, especially a business, usu-
ally with considerable initiative and risk. 2676. Which of the following is a disadvan-
tage of off-the-job training?
C. A group of people making a business.
A. It is less expensive than other types of
D. A person who buys another person’s
training
business.
B. It improves employees’ skills
2672. stock market means C. It is more expensive than other types
A. primary market of training
B. money market D. It is only used to train managers

2677. French economist named coined the 2682. One of the disadvantages of Sole trade
term “Entrepreneurship” in the early 18th is
century.

A. He takes all decisions affecting his
A. Richard Cantillon business
B. Roman Polanski B. He bears and suffers risk alone
C. Andre the Giant C. he enjoys his profits alone
D. Al Pacino D. Quick decision making
2678. Which of these keys is used for creating
2683. DR is on which side of the ledger
gap while typing.
A. right hand side
A. Control
B. left and side
B. Cursor
C. Delete C. middle
D. Space bar D. all of the above
2679. The industries which provide support 2684. To process imported raw materials,
services to other industries are known as which institute help SSI:
? A. NSIC
A. Secondary industries
B. DIC
B. Primary industries
C. BOTH
C. Tertiary industries
D. NONE OF THE ABOVE
D. none of above
2685. An ideal Capital market is one
2680. Successful organisations does not
achieve their goals by chance but by a A. Where finance is available at higher
deliberate process called cost.
A. Co-ordination B. Must provide insufficient information
to investors.
B. Planning
C. Where market operations are inconsis-
C. Management
tent.
D. Organising
D. Which facilitates economic growth.
2681. Define “Emotional Intelligence.”
2686. What is the name of the new course in-
A. The ability to feel what others feel. troduced within the Business Studies De-
B. Is made up of personal skills and peo- partment in 2023-24?
ple skills A. N5 Accounting
C. A combination of empathy and social
B. N5 Travel and Tourism
skills.
C. N5 Administration and IT
D. The ability to interact with others in a
positive way. D. N5 Business Management

2687. Which of these is the most liquid asset? A. A person who is the exclusive owner of
a business.
B. Two people who own a business.
C. A group of people who own a business
D. none of above
2691. Long term loans appear in
NARAYAN CHANGDER
A. Income Statement 1
B. Cash Book
C. Statement of Financial Position
A. Checks
D. none of above
B. Property
C. Cash 2692. A business canhave full control over.
A. Inflation
D. Credit
B. The vision
2688. Division of labour means C. Customers
A. Different tasks are done by same peo- D. Economy
ple in a group of workers
2693. What is an advantage of delegation?
B. Different tasks are done by one person
in a business A. More money
C. Similar tasks are done by different B. Greater efficiency

people in a group of workers C. Decreased motivation
D. Different tasks are done by different D. Less career opportunities
people in a group of workers 2694. One role of an entrepreneur is to or-
2689. Which P represents where consumers ganise resources. Which of the following
can buy a product or service? statements best describes this role?
A. The ability to take calculated risks
A. Product
B. The skill to think creatively
B. Place
C. Employing workers and buying equip-
C. Price ment in order to produce goods
D. Promotion D. The prospect of keeping all profits that
are generated
2690. What is a sole trader?
2695. What term is defined as an enterprise
that produces goods or services, usually to
make a profit?
A. business organization
B. unlimited liability
C. stock
D. vertical merger

2696. Which of the following is a non-financial B. personnel

business objective C. production

A. Increase market share D. sales
B. Independence and control
2702. Rohan works as a production manager
C. Profit maximization
in Global Enterprises limited. He has been
D. Survival given the task of getting 1000 unit of
hand woven table mats manufactured at
2697. Which of the following are potential fac-
the cost of Rs.150 per unit with in 10 days.
tors of production used to produce a text-
In order to be acknowledged as an effec-
book? (Check all that apply)
tive manager, he must ensure that
A. forests
A. The cost of production does not exceed
B. writers Rs.150 per unit
C. editors (to proof-read) B. The work is completed with in 10days
D. students even at higher cost price
E. printing machines C. The cost of production is less than
Rs.150 per unit
2698. Which of the following is an example of
D. All of the above
a risk?
A. Income 2703. One of the disadvantages of delegation
is that
B. Progression
C. Control A. There is less control over the work
done by staff
D. Less Time
B. Workers are given more authority
2699. , and are the means of mak- C. Managers have more work to do
ing payments in the office.
D. Workers may gain job enrichment
A. Receipt, Cash and Cheque
B. Cash, Invoice and Receipt 2704. The net profit of a business is calculated
as
C. Cash, cheque and Bank draft
A. Opening stock-closing
D. none of above
B. Opening stock + total purchases
2700. is the process of producing goods
C. Total income-total expenses
and services to satisfy consumer demand.
D. Total income + total expenses
A. Opportunity Cost
E. Total sales-cost of goods sold
B. Needs
C. Wants 2705. are subjective assumptions, conclu-
sions, and predictions.
D. Business Activity
A. Beliefs
2701. The marketing of an organization’s
product is the responsibility of depart- B. Values
ment C. Feelings
A. advertising D. Facts

2706. Economic activities may be classified 2712. Profit motives is a secondary objective
into business, and employment of every business enterprise
A. work A. True
B. occupation B. False
C. profession
2713. How many people own a sole trader
D. vocation
business?
2707. Businesses can fail when
NARAYAN CHANGDER
A. 3
A. They spend more than they earn
B. 2
B. They spend less than they earn
C. 1
C. They sell the right products
D. 20
D. They have market share
2708. An advantage to a business of leasing 2714. movement to a higher level or position
computers rather than buying them out- A. demotion
right is that:
B. promotion
A. the loan never has to be repaid
C. transfer
B. the computers will never go out of date
D. termination
C. the total cost of leasing is less than
buying the computers 2715. Which of these are financial objectives?
D. it doesn’t have to find a large cash sum
A. Independence
to buy computers
B. Positive Cash Flow
2709. Explain one benefit to a business of
maintaining product quality C. Increase market share by 2%
A. Increased customer complaints D. Financial Stability
B. Decreased market share 2716. Which one is a sensible ethical decision
C. Improved customer loyalty for businesses
D. Reduced sales A. Higher wages
2710. 4 functions of money are:store of val- B. Workers well-being
uemedium of exchangeunit of accountde-
C. Adding value
ferred payment
D. Minimizing costs
A. True
B. False 2717. The Department which is responsible
for the processing of all the money which
2711. What determines the position of an out-
comes into the business
line in shorthand?
A. The sound of the last writer A. HRM Department
B. The sound of the last vowel B. Life Stock Department

C. The sound of the first vowel C. Accounts Department
D. The sound of the first consonant D. Main Office

2718. What is the meaning of economic activ-

ity?

A. Money earning.
B. Self Satisfaction
2719. what is a disadvantage of expansion?

A. diseconomies of scale A. insured event
B. improve reputation/status B. assurance
C. unlimited liability C. insurance
D. will reach more people D. none of above
2724. An employee greeting a customer and

2720. A(n) serves as a “snap shot” of the
offering help when required are specific
position the employee will befilling.
examples of:
A. Needs Analysis
A. The sales process
B. Person Specification B. Post sales service
C. Job Description C. Customer engagement
D. Recruitment policy D. Product knowledge
2721. Chain of production refers to: 2725. is not the example of socio-
economic issues
A. The link between the primary and sec-
ondary sector activities A. inequality
B. The extraction of raw materials to be B. Poverty
used in the secondary sector C. Inclusive
C. The delivery of goods to the final con- D. education
sumer
2726. What is the concept of ‘economies of
D. Activities from the primary, secondary scale’ in business?
and tertiary sector activities.
A. Increasing production will increase to-
2722. The department that is responsible for tal costs
changing raw materials into finished good B. Decreasing production will decrease
is carried total costs
A. Finance C. Increasing production will decrease
average costs
B. Marketing
D. Decreasing production will increase
C. Production average costs
D. Purchasing
2727. What is not a limitation of a cooperative
E. Transport society
2723. Short-term insurance against a possible A. Inefficiency in management

event B. Lack of secrecy

C. Government control A. Introduction

D. Unlimited liability B. Maturity
2728. Mr Yen is a member of Dimapur C. Growth

Lawyers’ Association. He belongs to D. Decline
which section of economic activities
A. Business 2733. The nature of management is/are:
B. Profession A. (i) Profession only
NARAYAN CHANGDER
C. Employment B. (ii) Art & Science only
D. None of the above C. (iii) Science only

D. (iv) Both (i) & (ii)
2729. At present only two depositories are
registered with SEBI. 2734. When operations of Mcdonalds, Pizza
A. True hut are handed over to another party
B. False A. Multiple Shops
B. Franchise
2730. minimum no. of members in a company
C. Departmental Store
D. none of above
2735. Critical Point Control should focus on

A. PERT
B. CPM
C. KRA’s
D. MBE
A. 2 2736. are not allowed to use their own

revenue freely
B. 3
C. 5 A. Statutory Corporation
D. 7 B. Departmental Undertakings
C. Government Compani
2731. What auxiliary to trade removes the
hindrance of time? D. A and B
A. Warehousing 2737. What is the definition of Delegation
B. Banking & Finance A. Passing a portion of your authority to
C. Transport your subordinates
D. Insurance B. Telling others to do your job for you
C. Taking charge of a situation
2732. When a product or service is obsolete
sales will begin to drop, this is known as D. Asking for ideas from your subordi-
the stage of the product life cycle: nates

2738. Electronic transfer of money in terms of B. Director

credit/debit entries of the account holders C. Employee
in the banks is called

D. Support staff
A. e-marketing
B. e-business 2744. As new technology and the changing na-
ture of consumer needs means that prod-
C. e-money
ucts and services can become?
D. e-banking
A. Invented
2739. Doctors are an example of: B. Obsolete
A. Capital resources C. Purchased
B. Human resources D. Sold
C. Natural resources
2745. the private sector consists of business
D. none of above owned by
2740. An independent coffee shop offers cus- A. state government
tomers a wide selection of coffee types. B. central government
Which of the following customer needs is
being met: C. individual or group of individuals
A. Convenience D. ministers
B. Choice 2746. Mr. Kashif would like to initiate a fran-
C. Quality chise of a famous fast food service chain.
For commencing such a business a fran-
D. Price
chisor can offer him
2741. Internal growth is easier to manage and A. capital + use of brand name +
control than external growth. trained staff.
A. True B. original idea + use of brand name +
B. False advertising and training.
C. loan (financial assistance) + brand
2742. What is the primary role of RTGS in name + management.
banking?
D. capital + enterprise + management.
A. To facilitate small daily transactions
B. To provide instant fund transfer for 2747. Strategic alliances are organizations or
large amounts people who form partnerships to achieve
a common goal.
C. To manage international currency ex-
change A. True
D. To offer long-term investment options B. False
2743. Members of the board, people who 2748. Stakeholders are considered more im-
make big business decisions and could ul- portant to an organization when:
timately make a decision on recruitment. A. they can make use of their power on
A. Manager the organization

B. they do not emphasize the urgency of 2753. Poultary farms come under which type
their issues of industry?
C. their issues are not legitimate A. Extractive
D. they can express themselves articu- B. Genetic
lately
C. Constructive
2749. Which of the following document is not
handled by a receptionist? D. Manufacturing
NARAYAN CHANGDER
A. Business card 2754. The following are procedures to be con-
B. Delivery note sidered when making decision on needs
C. Request form and wants except
D. Telephone directory A. discount to be granted
E. Visitor’s book B. evaluation of alternatives
2750. Which of the following is a benefit to a C. information search
business of an employee receiving off the
D. problem recognition
job training?
A. It is tailored specifically to the needs 2755. Choosing products and services that
of the firm have been produced or supplied in an en-
B. It is usually cheaper than providing on vironmentally sustainable way is said to
the job training be:
C. New ideas can be brought into the A. Ethical consumption
business
B. Sustainable Consumption
D. Employees are able to produce whilst
being trained C. Substantial Consumption
D. Global Consumption
2751. The best definition of variable costs is:
A. they vary with the number of units pro- 2756. Which one is included in the primary
duced function of money?
B. they vary over time A. Medium of Exchange
C. they vary with the prices charged by
B. Measure of Value
suppliers
D. they vary with tax rates set by govern- C. Both of the above
ment D. Store of value
2752. Discount allowed is written on the
side of the cash book. 2757. Select which of these insurance types
are compulsory.
A. debit.
A. Unemployment insurance
B. middle.
C. credit. B. Life insurance
D. centre. C. Road accident fund

E. contra. D. Medical insurance

2758. Total quality management aims to: B. Commercial Paper

A. Give production line staff minimal say C. Certificate of Deposit

in the level of quality standards D. Call Money
B. Check quality standards at the end of
the production line 2764. involves providing services to both
consumers and businesses
C. Ensure that quality is the responsibility
of everyone in an organisation A. Primary Sector
D. Ensure a single person/single team is B. Secondary Sector

responsible for quality C. Tertiary Sector
2759. India shown in high primary section is D. none of above

consider 2765. REMEMBER:Select the best definition
A. developing country for stress
B. deindustrialisation A. The older you become the more stress
you will have
C. developed country
B. Nutritive that the body produces in cer-
D. none of above
tain situation
2760. Which principle of mgt., States that C. Stress is your body’s way of respond-
there should be adequate pay ing to any demand
A. Minimum wage payment D. none of above
B. Rawon’ wage system
2766. Oil refinery is a example of
C. Differential peace wage system
A. Synthetical industry
D. Fair remuneration
B. Assembling industry
2761. The best definition of a sole trader is a C. Analytical industry
business that
D. Processing industry
A. only employs one person
2767. is the factors that influence the be-
B. is owned by one person
havior of workers towards achieving set
C. has a single customer business goals.
D. is a single firm in the industry A. Absenteeism
2762. One element of communication includes: B. Labour turnover
A. receiver C. Motivation
B. smiling face D. Labour productivity
C. deaf person 2768. The simplest form of business owner-
D. none of above ship is a:
A. proprietorship.
2763. .... is a source of financing to meet very
short-term fund requirements of commer- B. partnership.
cial banks with a provision of renewal. C. corporation.
A. Treasury Bill D. cooperative

2769. where is the largest workspace and C. Bonus

campus of tata consultancy service D. Commission
A. Delhi
2775. A room in an organization in which visi-
B. Mumbai tors are received and attended to is called
C. Chennai
D. Pune A. A reception office
B. An office
NARAYAN CHANGDER
2770. It is the function of management which
consists of monitoring and checking align- C. A company
ment of performance of predetermined D. None of the above
standards.
A. Controlling 2776. Who is the richest man on the Earth
B. Influencing A. Queen Elizabeth II

B. Me
C. Organizing
C. Jeff Bezos
D. Planning
D. Donald Trump
2771. Which of the following are classified as
services? 2777. An expense is
A. Dentist A. money a business spends on the gen-
eral operation of business
B. Taxi Driver
B. money the business owes to other or-
C. Hairdresser
ganisations and people
D. Plumber
C. money Owed to the Business
2772. True/False:The Central Pollution Con- D. None of the above
trol Board is authorized to set pollution
control standards for industries. 2778. Why must banks know the business
size?
A. True
A. To know if people might steal money
B. False
from you
2773. Whats the main purpose of a business B. To determine the amount of business
activity loan to give you.
A. Maximizing profits C. To know if your securities are strong
B. Minimizing competitors wealth and tight.
C. Creating products D. Does the business have sufficient ca-
pacity to repay the loan.
2779. All are attributes of truthfulness except
2774. These are normally paid per hour and
employees receive them at the end of a A. steadfastness
week B. consistent behaviour
A. Wages C. integrity
B. Salary D. partiality tagsHonesty in Business

2780. is an organization that produces and 2786. When decision-making authority is re-
distributes goods and services. tained organisation is said to be by higher
management levels, an

A. Market
A. Decentralised
B. Consumer
B. Centralised
C. Business
C. Fragmented
D. School
2781. True or false?Different groups of people
2787. THREE parties would like to know the
are not interested in knowing the financial
size of your business:
position of a business.
A. Banks and Financiers
A. true
B. Shareholders & Investors
B. false
C. Your own family
2782. Publication of a ‘Code’ D. Friends
A. Health and safety in the workplace E. Government
B. Product safety and quality 2788. The money paid to an employee for ser-
C. Both A and B vices rendered is called
D. all of these A. rent
B. commission
2783. Management contains a series of inter
C. gain
related functions that include:
D. salaries/wages
A. Planning
B. Organising 2789. Share capital, preference share capital
and retained earnings are examples of
C. Directing
A. Owned funds
D. All of the above
B. Borrowed funds
2784. Responsibility cannot 2790. Identify a free good from the following
A. Be Passed on A. Classroom
B. Be Delegated B. Air
C. Be Taken C. housing
D. Be Given D. Street lights
2785. The first person a visitor comes in con- 2791. What is the correct definition of
tact with in an organization is a Scarcity?
A. clerk A. Scarcity is the fact that people have

way too many needs and wants
B. manager
B. Not having workers to make products
C. cleaner and/or services
D. receptionist C. Having too many resources

D. Not having enough products to satisfy B. Organization

a populations’ wants and/or needs C. Government Organization
2792. Which of the following can not be dele- D. Non-Profit Organization
gated?
2797. Total contribution is
A. Authority and Responsibility
A. Total sales less fixed costs
B. Authority and Accountability
B. Total selling price less fixed costs
C. Responsibility and Accountability
NARAYAN CHANGDER
C. Variable costs less fixed costs
D. All of the above
D. Total sales less total variable costs
2793. A company has reduced the price of their
current razor as a new model will be re- 2798. National budget is
leased soon. Which stage of the product A. Payable by employers at a rate of 1%
life cycle for the current razor is indicated of the total remuneration paid to employ-
by this decision? ees
A. Introduction B. A plan that shows the government’s in-
B. Growth come and expenditure
C. Maturity C. Government’s main source of income
D. Decline D. Tax paid by individuals who receive a

salary.
2794. Which one of the following is not an im-
portance of controlling 2799. The Karta takes quick decision without
any interference
A. Judging accuracy of standard
A. Agree
B. Facilitates coordination in action
B. Disagree
C. Ensuring order and discipline
D. Clarity in working relationship 2800. Cost of Raw Material does not include
A. Opening stock of raw material
2795. The marketing function which includes
plan for increasing the level of produc- B. Purchase of raw material
tion, promotion of the products, etc. and C. Carriage on raw material
specifies the action programmes to achieve D. Closing stock of raw material
these objectives is:
A. Gathering and analysing market infor- 2801. A business plan for a new business will
mation include all of the following except
B. Marketing planning A. financial forecasts
C. Product designing and development B. market research data
D. Pricing of the product C. details of the business owners

D. previous years’ accounts
2796. It is a group of people who work to-
gether, like a neighborhood association, a 2802. Entrepreneurs create for themselves
charity, a union, or a corporation. and others.
A. Private Business Organization A. wealth

B. risk 2806. Which is a characteristic of business

C. plans A. An economic activity

D. none of these B. Profit earning
C. Uncertainty of return
2803. Unlimited liability means?
D. All of the above
A. The owner is personally liable to cover
business debts and any costs the business 2807. Hills Farm is an enterprise involves in
can not cover poultry farming raising hens and ducks for
B. The owner(s) do not have to cover all meat and eggs. Which industries do it be-
business costs personally in the case of long to?
them being sued or going into debt A. Extractive industries
C. A corporation is not responsible for B. Genetic industries
taking care of lawsuits
C. Manufacturing industries
D. A sole Proprietorship will have enough D. Warehousing industries
money and coverage to pay any and all
debts 2808. Which of the following products is likely
to be made using job production?
2804. If there was a fall in fixed costs what
impact would this have on the break-even A. Heinz baked beans
output? B. Cadbury Dairy Milk
A. revenue would increase and tilt the SR C. Land Rover car
line upwards D. Made to measure wedding dress
B. break-even is achieved at a lower level
of output 2809. Which of the following statements is in-
correct about Sales Promotion?
C. greater output necessary to break-
even A. It includes short-term incentives
which are designed to encourage the buy-
D. break-even is reached at a higher level ers to make immediate purchase of a prod-
of output uct or services.
2805. What is the name of this place? B. It includes all promotional efforts
other than advertising, personal selling
and public relations.
C. It includes only those activities that
are used to provide long-term incentives
to boost the sales of a firm.
D. It includes the activities which are
undertaken to supplement other promo-
tional efforts such as advertising and per-
A. The Vatican sonal selling.
B. The Eiffel Tower
2810. Which of the following is a function of
C. The Tower of Paris bank?
D. The Grand Tower A. Acceptance of Deposits

B. Lending of funds B. Place

C. Cheque facility C. Promotion
D. All the above D. Product
2811. The official training programme-for ex- 2815. Which one is the office communication
ample, a two year graduate training pro- tools?
gramme.
A. Formal training
NARAYAN CHANGDER
B. Informal training A.
C. Self learning
D. Ongoing training
2812. You can describe a market segment as

B.
A. A group of similar products
B. A part of the market that contains a
group of buyers with similar buying habits
C. A part of the market that contains
a group of buyers with different buying C.
habits
D. A list of factors linking to target audi-
ences
2813. Name the two broad categories of busi- D.

ness activities.
A. Trade and Commerce
B. Trade and Industry
2816. Office can best be defined as a place
C. Industry and Commerce where activities are carried out.
D. None of these A. clearing
2814. How/where a product will be dis- B. clerical
tributed C. recreational
D. sporting
2817. When people can’t have everything

they want due to limited resources, this
is:
A. Scarcity
B. Entrepreneur
C. Profit
A. Price D. Consumer

2818. What Am I? 2822. What is NOT a service provided by the

government using tax money?
A. Sports

B. Military
C. Public Schools
D. Parks
2823. The welcomes visitors to the orga-
A. Good nization
A. bursar
B. Service
B. clerk
2819. A joint stock company cannot be formed C. receptionist
A. without prospectus D. typist
B. without articles 2824. Kotak Mahindra bank is an example of:
C. without memorandum A. Public Sector Bank
D. without above all documents B. Private Sector bank
C. Cooperative bank
2820. Total cost = fixed cost + variable
cost. What is the total cost of Dave’s D. Specialized bank
Burger Business from these figures:Rent 2825. Explain one benefit to a business of us-
(fixed cost)-£1000Ingredients (variable ing e-commerce
cost)-50p per burgerBurgers sold-100
A. Slow transaction process
B. 24/7 accessibility
C. Limited customer reach
D. Increased overhead costs
2826. To start a partnership business, what
should be the minimum number of partners
A. 2
B. 10
C. 4
A. £1, 000.50 D. 20
B. £1, 100 2827. Not knowing the impact of change on
C. £1, 150 the future of a business or employee’s job
status or prospects.
D. £1, 050
A. Unknown
2821. Coordination is a function of manage- B. Fear
ment. C. Trust
A. True D. Communication
B. False E. Timing

2828. is defined as the list of the employ- A. First In First Out

ees in an organisation. B. Just in case
A. Workers register C. Just in time
B. Payroll D. Last in first out
C. Employees’s register
2834. An area of ground that was once used
D. none of above for urban development is called
NARAYAN CHANGDER
2829. WHO IS THE GOVERNOR OF RBI? A. Brownfield site
A. URJIT PATEL B. Enterprise zone
B. Reguram Rajan C. Science park
C. Shaktikanta Das D. Greenfield site
D. N.K SINGH 2835. Which of the following is a function of
top level management?
2830. Commerce includes activities relating to
trade and to trade. A. Ensuring quality of output
A. Supporting B. Assigning necessary duties and re-
sponsibilities to their departments
B. subsidiaries
C. Taking responsibility for all the activi-
C. auxiliaries
ties of the business and its impact on the
D. none of these society
2831. Products which are sold to the public, D. Ensuring that the safety standards are
but they cannot be seen or touched. maintained within the organisation.
Explanation:Ensuring quality of output-
A. Capital Goods
lower level managementAssigning neces-
B. Consumer Services sary duties and responsibilities to their
C. Consumer Goods departments-middle level management
D. Branding 2836. Management is equally important to run
a political organisation as it is to run an
2832. What Am I? economic organisation. Which feature of
management is being reflected in the given
statement?
A. Management is goal oriented
B. Management is multidimensional
A. Need C. Management is all pervasive
B. Want D. Management is a group activity
2833. A business is experiencing increasing 2837. ” Principles help managers to take de-
costs for its stock over time. It is seek- cisions while performing functions of man-
ing to maximise its profit for the current agement “
financial period. Which strategy should it A. True, Principles are guidelines to take
adopt to value its inventory? actions

B. False, Functions of management are 2842. Which of the following is not a feature
not related with Principles of manage- of Entrepreneurship?
ment

A. Innovation
C. Partly true, Principles denotes cause B. Lawful and Purposeful Activity
and effect relationship which may help
C. Risk Taking
functions
D. Systematic Activity
D. False, Functions of management are
just actions E. Organisation of Sales
2843. Revenue is
2838. is an amount paid for each unit of
output
A. Bonus
B. Salary
C. Time Rate
D. Piece Rate
A. Money made from selling products
2839. A producer of Surajmukhi claimed in an
advertisement in a national newspaper B. Money paid to suppliers for materials
that his product has large amount of vi- C. Expenses x Units produced
tamins, Minerals and Proteins. However, D. Monthly rent payments to landlord
tests indicated that it was a false claim.
Whose example is this? 2844. Name two benefits of owning a Fran-
chise.
A. Exploitation of consumer
A. Cheap to set up
B. Welfare of consumer
B. Training provided
C. Information for consumer
C. Proven successful business
D. None of these D. You can change the rules in a Fran-
chise
2840. What is the capital of India
A. Kerela 2845. Weaknesses are those factors which
hinder the business from taking advantage
B. Dk of opportunities or achieving a competitive
C. Delhi edge.
D. USA A. True
B. False
2841. Which of the following is the function of
marketing? 2846. What entry is passed for purchase of
raw material
A. warehousing
A. Trade Payable Dr
B. transportation B. Bank Dr
C. customer C. Manufacturing A/C Cr
D. branding D. Manufacturing A/C Dr

2847. When giving a presentation in front of 2852. Recruitment is a positive process

an audience you should do all of the fol- A. True
lowing except for:
B. False
A. Speak loud and clear
B. Provide handouts if needed 2853. Examples of tertiary sector companies
include
C. Dress professionally
D. Look at your screen and not the audi-
NARAYAN CHANGDER
ence
2848. The process of storing letters and doc-
uments in a systematic manner for easy
reference is known as
A. sorting
B. documentation A. Farming, fishing, mining
C. filing B. Transport, banking, teaching, nursing,

police
D. processing
C. Building, processing food, manufactur-
2849. The process of coordinating people and ing
resources to ensure everything is in the D. none of above
right place at the right time is the role of
which department in a business? 2854. Which of the following is NOT a reason
A. Logistics why a business needs money?
B. Procurement A. to start the business
C. Supply chain management B. to expand the business
D. Purchasing C. to deal with a negative cash-flow prob-
lem
2850. If a person did not do anything to reg- D. to increase prices of its products
ister their company other than buy a busi-
ness license and declare self-employment 2855. The business objective related to mar-
on their taxes, what type of business ket share of a company.
would the government consider them? A. Earning of Profits
A. A c-corp. B. Market Standing
B. A limited liability company. C. Survival
C. A sole proprietorship D. Productivity
D. A general partnership
2856. What is the margin of safety?
2851. Efficiency means A. The difference between units sold and
A. Doing the task correctly the break-even amount
B. Doing the task with minimum cost B. The margin between units and sales
C. Deriving more benefits by using less C. The margin between each break-even
resources point
D. All of the above D. The margin between profit and loss

2857. would be secondary sector necessary in C. public sector

the development process of Apple (app) D. social enterprise

A. Yes because its a part of sectors
2862. The factory is the starting point for the
B. No because secondary sector manu-
Selling concept
factures so its compulsory for any product
A. True
C. No, because its already a finished
product which can be transported to ter- B. False
tiary sector without any process of being
manufactured as unfinished product 2863. It is one of the modes of entering into
International Business.
D. none of above
A. Licensing/Franchising
2858. The study of computers and how they
B. Contract manufacturing
can be used to make office functions easier
and more effective is referred to as C. Joint venture
A. Office practice D. All the above
B. Computer education 2864. Patents can only be filed to get rights
C. Keyboarding over an invention not discovery.
D. Commerce A. True
2859. Which of the following is/are the ex- B. False

ample(s) of a rule for effective communi-
2865. Government companies can be owned
cation:
by central and state government Jointly.
A. The message must be clear
A. True
B. Sender must deliver the message
B. False
clearly and concisely
C. Receiver must be able to hear and re- C. Partially False
ceive the message D. None of these
D. all the above
2866. This type of bank account is required
2860. A/An is someone who owes money by big businessmen, companies and insti-
to the business. tutions such as schools, colleges, and hos-
pitals. Identify it.
A. creditor
A. Savings Bank Account
B. liability
B. Current Deposit Account
C. debtor
C. Fixed Deposit Account
D. asset
D. Recurring Deposit Account.
2861. A business based upon the sue of brand
names, promotional logos and trading 2867. A sole proprietorship has to share their
methods of a successful existing business. profits with a partner
A. joint venture A. True
B. franchise B. False

2868. is the key used for creating gap A. Yes, entrepreneurs should be risk-
while typing averse.
A. space bar B. No, entrepreneurs should rely on oth-
B. backspace ers to organize the business.
C. caps lock C. No, entrepreneurs must be risk-takers
who take initiative and have excellent or-
D. tab ganizational skills.
NARAYAN CHANGDER
2869. Which of the following is the formula for D. Yes, all you need is good organiza-
the break-even point? tional skills.
A. Total revenue/ Contribution per unit
2874. What are the two activities that need to
B. Contribution per unit/Total fixed costs be done prior to recruitment and selection?
C. Total fixed costs/ Contribution per unit A. Job analysis and interview
D. Contribution per unit/Total costs B. HR Planning & background checking
2870. Why do you need a business plan? C. HR planning and job analysis
A. To explain your idea D. Resume scanning & job advertise-
B. the ability to get financing. ments
C. it’s a road map that sets objectives and 2875. The 4 main functional departments are:
goals for the business.
D. To help reduce the risk of business fail-
ure.
E. All of the above.
2871. Which one of these is a factor of produc-

tion?
A. A Inflation
B. B Profit
C. C Machinery
A. Operations, finance, HR and logistics
D. D Demand
B. Marketing, operations, finance and HR
2872. Management exists at all levels it C. Marketing, operations, finance and
means employees
A. Management is all pervasive D. Finance, HR, employees and logistics
B. Goal oriented
C. Dynamic
equity financing?
D. Process
A. Using personal savings
2873. If you possess excellent organizational B. Taking out a bank loan
skills, but are risk-averse and don’t
like taking initiative, would being an en- C. Receiving a grant
trepreneur be a good profession for you? D. Selling company stocks

2877. Dan has $5, 000. He wants to invest 2882. An activity in which an individual works
his money in the type of business that has regularly for an agreed remuneration un-
the least amount of liability. In which type der the rules of service is known as-

of business should he invest? A. Profession
A. corporation B. Employment
B. partnership C. Business
C. proprietorship D. Self-employed
D. none of above 2883. Changes always bring about alterations
in a person’s duties, powers, and influ-
2878. In sole proprietorship, the liability of ence.
owner is: A. True
A. Limited B. False
B. Unlimited 2884. Co-operative societies needs to be reg-
C. Both limited and unlimited istered under the Co-operative societies
act,
D. Can’stSay
A. 1932
2879. The place where cash and valuable doc- B. 1956
ument are kept is called
C. 1912
A. office file D. 2013
B. office shelve
2885. What distinguishes a balance sheet
C. office cabinet from a profit and loss account?
D. office store A. Time frame of reporting
B. Types of financial information re-
2880. All Members of a company resigned ported
from it and surrender all their shares, then
in this situatin will the company wind up C. Legal requirements for preparation
and why/why not? D. The intended audience of the report
A. Yes, separate legal entity 2886. Why business objectives could change?
B. No, no separate legal entity A. they have achieved their previous tar-
get/objective
C. yes, limited liability
B. the market is changing
D. No, unlinited liability
C. the owner keeps changing his mind
2881. A person who sells goods and services D. it has been decided by the government
are called:
2887. Who are involved in Kaizen?
A. Consumers
A. CEO or Head of the Company
B. Producers B. All Staff / workers in the company
C. Profit C. Top Management
D. Operating costs D. None of the above

2888. Transfer of interest exists in the case of C. Buying and selling of goods and ser-
vices in large quantities
A. Profession D. Buying and selling of goods and ser-
B. Employment vices in small lots
C. Business 2894. Which of these businesses operates in
D. None of these the secondary sector?
A. Dyson
2889. The form of business unit which has a
NARAYAN CHANGDER
minimum of two and maximum of twenty B. Cineworld
membership is C. John Lewis
A. partnership business. D. EE
B. private limited company.
2895. why is it hard to measure the size of a
C. public enterprise. business by measuring the number of em-
D. public limited liability Company. ployees
A. hard to measure if business uses a lot
2890. What are the advantages of packaging
of machinery
for manufacturers?
A. Helps in sales and promotion B. hard to measure all employee across
countries
B. Carries vital information
C. hard to keep track of part-time employ-
C. Minimizes the possibility of damage ees
D. All of these D. hard to measure different. types of
2891. Price employees
A. Informing customers about products 2896. Your grandfather has retired as the Vice
and persuading them to buy them President of a manufacturing company. At
B. The cost to the buyer of goods or ser- which level of management was he work-
vices ing:
C. Where goods or services are available A. Top Level Management
D. Goods or services that are sold B. Middle Level Management
C. Lower Level Management
2892. Calculate the return on owner’s equity
if profit = $50, 000 and the average D. None of these
owner’s equity = $200, 000
2897. Debentures, loans and public deposits
A. 20% are examples of
B. 25% A. Owned funds
C. 50% B. Borrowed funds
D. 150%
2898. What is a tariff?
2893. Wholesaler trade refers to A. a limit on the number of goods that can
A. Exporting goods and services be imported
B. Importing goods and services B. a tax on import

C. a tax on export C. Social Environment

D. a limit on the number of export D. Economic Environment

2899. is an unplanned decision taken to 2905. Which is a benefit to a business of hav-
buy a product orservice just on seeing the ing a ‘Quality mark associated with a prod-
product or its promotional message uct?
A. Rate A. It illustrates the brand image of the
product
B. Pulse rate
B. It means the business will increase its
C. Impulse Buying market share
D. Buying C. Customers can be sure the product
2900. Source documents provides informa- meets a particular standard
tion used in preparing accounts. D. none of above
A. partial 2906. Which feature of management involves
B. confidental delegating tasks to employees?
C. original A. Planning
D. secret B. Organising
C. leading
2901. A joint Hindu family business is not dis-
solved on the death of the member D. Controlling
A. True 2907. The process of linking the activities of

various departments is accomplished by
B. False
2902. Which two of the following are finan- A. Coordination

cial methods of motivation that a business B. Management
could use to motivate its staff?
C. Functional differentiation
A. Job rotation
D. Controlling
B. Autonomy
2908. The document used in raising petty cash
C. Job enrichment
is known as
D. Promotion
A. Invoice
E. Fringe benefits B. cheque book
2903. Our desires for goods and services are C. Petty voucher
unlimited D. Cashbook
A. true
2909. Which sector does an I.T consultancy fall
B. false into?
2904. “Increase in the cost of production due
to increase in minimum wage rate by gov-
ernment” is an example of:
A. Legal Environment
B. Political Environment

A. Tertiary C. the money that the owners use to start

B. Primary up the business
C. Quaternary D. the money the business makes once all

costs are paid
D. Secondary
2915. What is the full meaning of the abbrevi-
2910. What type of cause is fluctuation of
ation TAP?
price in the market?
A. Transparency, Accountability and Pro-
NARAYAN CHANGDER
A. Physical
bity
B. Human
B. Transparency, Accountability and Pro-
C. Economic ductivity
D. Natural
C. Transparency, Accountability and Prox-
2911. Which one of the following statements imity
about stakeholder groups is accurate? D. Transparency, Accountability and Prob-
A. Stakeholders are people who are not lem
interested in business E. Transparency, Accuracy and Probity
B. Stakeholder groups have direct inter-
est in firms decisions 2916. Businesses operate to earn profits
C. Shareholders of a ltd company are not A. True
a stakeholder group B. False
D. none of above
2917. What is the point of producing a mini-
2912. Which of the following is NOT a use of mum viable product?
money?
A. To get positive feedback from con-
A. as a medium of exchange sumers.
B. as a unit of account B. To see if a product should be com-
C. as a store of value pletely abandoned.
D. as a means of barter C. To see if it is possible to produce as
much products as humanly possible.
2913. Which of the two following metrics are
used to distinguish the business sizes? D. To test and improve the product’s mar-
ket potential.
A. Turnover
B. Number of employees 2918. Mr. John, a bookshop owner, bought
C. Assets stationary for N400 by cash. The double
entry is
D. none of above
A. Cr Mr. John and Dr cash
2914. Profit is B. Cr stationary and Dr cash
A. the money that the business makes
C. Dr cash and Cr Purchase
from selling its products
D. Dr purchases and Cr cash
B. the money that the business receives
from the bank E. Dr stationary and Cr cash

2919. The possible benefits of growing the 2924. Workforce analysis would enable to
business are know whether the organisation is

A. Keeping control over decision making A. Understaffed
B. Larger potential profits B. Overstaffed
C. Benefit from bulk buying discounts C. Optimally staffed

D. All of these
D. Security for the future of the business
2925. Which 3 of these are costs?
2920. A card that allows the holder to spend
money without having any balance in- A. Fixed
his/her deposit account. Comes under B. Variable
which e-business transactions? C. Operating
A. ATM D. Revenue
B. Credit Card 2926. This type of cost stays the same and
C. Telebanking does not change?
D. Internet Banking A. Variable
B. Fixed
2921. This is a Tax on the interest earned on
C. Total
money on deposit in a bank (savings)
D. none of above
A. Capital Gains Tax; CGT
B. Value Added Tax; VAT 2927. Specialization can be defined as
A. When people and businesses concen-
C. Deposit Interest Retention Tax; DIRT
trate on what they are best at.
D. Pay As You Earn; PAYE
B. Because of the fact that choice in-
volves opportunity cost, the factors of pro-
2922. The paid up capital held by government
duction have to be used in themost effi-
in government company is not less than
cient way.
A. 49% C. The separation of a work process into
B. 54% a number of tasks, with each task per-
formed by a separate person orgroup of
C. 51%
persons.
D. 50% D. none of above
2923. the major responsibilities of the HR 2928. If you had a business whose stock was
Team where HR managers come up with publicly traded and run by a CEO and board
plans and strategies for hiring the right of directors, but whose operation was
kind of people. guided by a charter of values so that it
A. Maintaining work atmosphere would not be forced by its shareholders
to make decisions solely based on profit,
B. Recruitment and Selection what sort of business would you have?
C. developing public relations A. A general partnership
D. managing disputes B. A limited partnership

C. A sole proprietorship E. The personality of the Direc-

D. A b-corp tors/Managers
2929. Identify the correct forumla for the net 2935. Mercedes benz is known for
profit ratio. A. clothing production
A. Profit/Revenue x 100
B. ship building
B. Revenue/Profit x 100
C. fishing
NARAYAN CHANGDER
C. Profit/Capital x 100
D. car manufacturing
D. Revenue/Owner’s Equity x 100
2930. Explain one reason why new business 2936. Which of the following involves actions,
ideas come about on the part of senior management, to cre-
ate a plan of action to implement the
A. Government regulations change and delegating responsibility to
B. Technological advancements people who will manage the process?
C. Economic stability A. leading the change
D. Lack of competition B. resisting the change
2931. What is tourism? C. managing the change
A. Act of traveling and visiting a new D. implementing the change
area.
B. Act of visiting your own city. 2937. Which of the following is a disadvan-
tage of corporations:
C. Act of traveling to school and back.
A. High taxes
D. Act of taking a tour around down town.
B. Unlimited life
2932. What is the first and most important ob-
jective of any business organisation? C. Unlimited liability
A. Profit Maximisation D. financial power
B. Growth 2938. Internal Recruitment
C. Survival
A. Giving a promotion
D. Social Responsibility
B. Using a recruitment agency
2933. Wages are paid annually
2939. A petty cashier who received N30000
A. True
as imprest for the month of June 2021,
B. False bought recharge card for the business, un-
der which analysis column will he post the
2934. Select the options which affect the Span
amount spent.
of Control
A. Age of the employees A. Stationeries
B. The repetitiveness of the tasks B. travelling expenses

C. The size of the business C. Postage
D. Decision-making capabilities D. ledger account

2940. It is that machine or device that is used come back the next morning. Here the as-
to copy a document sets refer to

A. (a) Vehicles
B. (b) Goods
A.
C. c) Employees
D. (d) Machines
2944. In job-evaluation the Key Jobs are des-

ignated as ones
B. A. Which are more in number in the or-
ganisation.
B. Which are most important for the sur-
vival of the organisation
C. Which are most secure
C. D. All of the above
2945. The factors of production are

A. labour, capital
D.
B. land, labour, capital, entrepreneurship
C. capital, labour, commerce, and eco-
2941. Name the one unique feature of ‘’Re- nomics
tained Earnings” which is not available in D. land, capital, commerce and en-
any other source of finance? trepreneurship
A. It is a source of financing which is to
invest outside the business 2946. The outline/explains the reasons
why the business exist.
B. It is a source of financing which is only
for share holders A. mission statement
C. It is a source of self-financing and B. vision
does not involve any explicit cost
2947. A producer decides to use agents to get
D. it is not a portion of net earning of busi- his products in the market. The producer
ness is using
2942. In which type of organisation, the prin- A. Direct distribution

ciple of scalar chain is fully followed B. Channel A Distribution
A. Divisional Organisation C. Intermediaries
B. Formal Organisation D. No distribution
C. Informal Organisation 2948. Topics deleted from Business environ-
D. None of the above ment chapter
2943. Our assets walk out of the door each A. Demonetization

evening. We have to make sure that they B. Impact of Government policy changes

C. Policy changes on business withspe- 2954. what is not an ideal characteristic of an

cial reference to liberalization, privatiza- employee
tion andglobalization A. honesty
D. All the above B. unhygienic
2949. The department responsible for the re- C. hardworking
cruitment of staff in an organisation is D. boastful
A. Sales dependent
NARAYAN CHANGDER
2955. identify the logo
B. Accounts department
C. Personnel department
D. Purchase department
2950. Which of the following is considered an

external source of finance?
A. ABP GROUP
A. Venture capital
B. Adani group
B. Bank loan C. Aditya Birla group
C. Stock issuance D. Bajaj group
D. Retained earnings
2956. Netflix belongs to which sector of the
2951. What is the 3 stages of economy activ- economy?
ity? Choose 3 answers. A. Primary sector
A. Primary B. Secondary sector
B. Tertiary C. Tertiary sector
C. Secondary D. none of above
D. Economy sectors 2957. What is a benefit when a business im-

plements a mentoring program?
2952. SME stands for Small and , Enter- A. Employees who leave are replaced
prises more easily.
A. Mild B. New employees can increase their pro-
B. Medium ductivity more quickly.
C. Mighty C. Employee costs to the business in-
crease.
D. Marvelous
D. Employee training costs are reduced.
2953. Impersonal ledgers can be divided into
2958. “It was decided that raw materials such
A. Nominal and personal as fruits, spices, vegetables etc., will be
purchased on three months credit from the
B. Real and Fake
farmers cultivating organic crops only.”
C. Real and Nominal Identify the type of plan discussed.
D. None of the above A. Policy

B. Strategy C. Managers can develop the necessary

C. Rule skills through formal education, on-the-
job training, mentoring, networking, and

D. Procedure continuous learning programs.
2959. Who are the individuals who invest and D. Managers can develop the necessary
are part of a business? skills by avoiding any form of training or
A. Managers development programs.
B. Customers 2963. Under this leadership members often

C. Employees feel engaged in the process and are more
motivated and creative.
D. Shareholders
A. Autocratic
2960. In a double column cashbook, all re- B. Democratic
ceipts and payments made by cheques are
recorded under column C. Let it be
A. Cash D. none of above
B. Bank 2964. Business risk is not likely to arise due
C. Transfer to
D. ATM A. Change in government policy
2961. “The management also asks the em- B. Good management

ployees to work overtime without any ad- C. Employee’s dishonesty
ditional salary and promises to increase
D. Power failure
the wages after achieving the objective.
Within a short time frame, the company 2965. these are activities in the primary sector
started earning incomes, and both the
management and employees honour their A. Eggs, milk and meat
commitments. Identify the principle of B. Farming, livestock and silviculture.
management.
C. Farming, mining and manufacture
A. Authority and responsibility products.
B. Discipline D. none of above
C. Harmony, not discord
2966. The market which focuses on specialized
D. Unity of command product and small segments.
2962. How can managers develop the neces- A. Mass market
sary skills to fulfill the roles identified by B. Niche market
Mintzberg?
A. Managers can develop the necessary 2967. What is an example of debt financing?
skills by relying solely on their own expe- A. Taking out a mortgage
rience.
B. Receiving a scholarship
B. Managers can develop the necessary
skills by attending seminars and work- C. Issuing corporate bonds
shops. D. Investing in mutual funds

2968. Does the factor below push or pull peo- 2974. Opportunity Cost is
ple into setting up there business? Fear of A. The item we bought
redundancy.
B. The item we had to do without
A. Pull
C. The items that gave opportunity
B. Push
D. The Cost of goods
2969. The difference between the selling prod-
2975. To ensure that only good quality prod-
uct and the cost of bought in materials and
NARAYAN CHANGDER
ucts are exported from our country, the
components called as
Government of India has made compulsory
A. Selling Price of goods
B. Added Value A. Pre-shipment inspection
C. Business unit B. Excise clearance
D. Value Point C. packing and marking
D. production
2970. Is Nike providing a product, service or
both? 2976. A group of products that are very simi-
A. Product lar
B. Service
C. Both
D. none of above
2971. Name the type of ‘Organisational struc-

A. Product lines
ture’ which promotes efficiency in utilisa-
tion of manpower. B. Competitive edge
A. Centralised Organisation C. Look alikes
B. Decentralised Organisation D. You are so worth it
C. Functional Organisation 2977. Which one of the following is an exam-

D. Divisional Organisation ple of a product
A. Spotify
2972. True/False:A company’s creditors are
B. Drake Concert
considered internal stakeholders.
C. Apple Air pods
A. True
D. Business Lesson
B. False
2978. Which of the following participants rep-
2973. is the duty for job performance. resent capital market?
A. Authority A. Development banks
B. Responsibility B. Commercial banks
C. Accountability C. Stock exchanges
D. Both(a) and(c) D. All of the above

2979. The insured must have an interest in the C. A hygiene factor

subject matter of insurance. Which prin- D. A job content factor
ciple of insurance is related to this state-

ment? 2983. Lunga owns a fruit stand, would you re-
A. Principle of utmost good faith gard his business as (Evaluating)
A. Informal
B. Principle of indemnity
B. Legal
C. Principle of insurable interest
C. Formal
D. Principle of proximate cause
D. B and C
2980. According to Henri Fayol, if this principle
of general management is violated, “au- 2984. Getting paid piece rate means your com-
thority is undermined, discipline is in jeop- pany is most likely to do this to:
ardy, order disturbed and stability threat- A. motivate you to work hard and produce
ened.” Identify the principle. more
A. Authority and responsibility B. save the company paying tax
B. Discipline C. increase the sales of the company
C. Unity of command D. minimize the salary they pay you
D. Equity 2985. Which of the following is not a disad-
2981. Specific offer designed to increase sales vantage of using external source of recruit-
ment?
A. Dissatisfaction among existing staff

B. Lengthy process
A. repeat customers C. The scope for induction of fresh talent
B. publicity is reduced
C. sales promotion D. Costly process
D. ads 2986. Beautiful music song in local language
and words from the announcer pleading
2982. Malika thinks that it is an excellent
with parents to send the girl child to school
idea to have music playing in the back-
is called
ground while her team carry out their du-
ties. What kind of factor is being repre- A. Direct advertising
sented by Herzberg’s theory? B. Advertising jingle
A. A satisfier C. Informative advertising
B. A motivator D. none of above

2987. Which of these is not a type of ap- B. payer

praisal? C. write
A. Observation D. banker
B. Self-Evaluation
2993. A complaint can be made to a District
C. Interview forum when the value of the goods or ser-
D. Presentation vices in question, along with the compen-
sation claimed, is more than |20 lakh.
NARAYAN CHANGDER
2988. ‘A social process by which individual
groups obtain what they need and want
through creating offerings and freely ex-
changing products and services of value
with others’ is known as:
A. Marketing
A. True
B. Marketing mix B. False
C. Branding
2994. What is the purpose of medium-term fi-
D. Packaging nancing?
2989. People generally find it convenient to A. Obtaining a loan for a medium period
continue doing something as they have of time to address immediate financial re-
always been doing. Making them learn quirements
something new is difficult. B. Acquiring a car loan for a new vehicle
A. True C. Utilizing personal funds to cover ex-
B. False penses
D. Investing money for a medium period
2990. Access to larger consumer markets of time
A. Informal Business Advantage
2995. Which leadership style encourages a
B. Informal Business Disadvantage rigid adherence to established procedures
C. Formal Business Advantage and policies?
D. Formal Business Disadvantage A. Transformational
B. Bureaucratic
2991. Break Even Point = Fixed Cost/ Selling
C. Charismatic
price per unit minus
D. Transactional
A. Factor Cost per Unit
B. Variable Cost Per Unit 2996. The primary stage of production is
A. extract and exploit the natural re-
C. Average Cost Per Unit
D. Fixed Cost or Variable Cost whichever
B. manufacture goods made from raw
is lower
materials provided
2992. A is the owner of a bank account C. Relative decline in the importance of
who writes out a cheque. country’s secondary
A. drawer D. none of above

2997. How do you calculate labour productiv- 3002. The “Boston Matrix” is made up of four
ity? stages. Which stage has High market
growth-Low Market share

A. Number of workers / total output
B. Number of workers-total output A. Dog
C. Total output / Number of workers B. Cash Cow
D. Output per worker + number of work- C. Star
ers
D. Problem Child
2998. The first page in the power point what
is it called? 3003. An autocratic leader
A. Home page A. Loves feedback
B. Introduction Page B. Lets workers be creative
C. Cover page C. Is typically strict and controlling
D. Show page
D. Encourages worker participation
2999. Which functional area of a business is
responsible for converting the factors of 3004. A calculation of how many staff stay
production into goods and services? loyal rather than leaving?
A. Management A. Summary
B. Marketing/Sales B. Retention rate
C. Operations C. Performance review
D. Research and Development D. Absence
3000. Status comes under which of the follow-
3005. All other managerial functions are per-
ing types of barriers to communication
formed within the framework of Plan-
A. Semantic barrier ning.Which feature of planning is high-
B. Organisation barrier lighted in the above case?
C. Non-semantic barrier A. Planning focuses on achieving objec-
D. Psychological barrier tives.
3001. Find out the feature of sole proprietor- B. Planning is continuous.

ship. “ the risk of failure of business is C. Planning is the primary function of
borne all alone by the sole proprietor. if management.
the business is successful the proprietor
D. Planning is pervasive.
enjoys all the benefits. He / she will re-
ceives all the business profits which be-
3006. A can be defined as the occupation
come a direct rewards for his risk bearing
or profession one can do to earn a living.
“
A. market
A. control
B. formation or closure B. career
C. liability C. company
D. None of this are right D. commerce

3007. What company did Bill Gates start? 3010. Which one is not a motivation theory?
A. Apple A. Herzberg
B. Microsoft B. Smith
C. Samsung C. Taylor
D. LG D. Maslow
3008. Which one of the following is in correct 3011. If the total revenue = £639 and the to-
NARAYAN CHANGDER
order? tal costs = £427 what is the profit made?
A. Physiological needs, social needs, es- A. £212

teem needs, safety needs and self- B. £202
actualisation
C. £222
B. social needs, safety needs, phys-
iological needs, esteem needs, self- D. $212
actualisation
3012. While other functions prepare a setting
C. physiological needs, safety needs, for action, name the functions that initi-
social needs, esteem needs, self- ates action in the organisation
actualisation
A. Planning
D. self-actualisation, esteem needs, so-
B. Organising
cial needs, safety needs, physiological
needs C. Staffing
D. Directing
3009. What company did this famous en-
trepreneur start? 3013. are business owned by sharehold-
ers but can sell shares to the public and
their shares are trade-able on the Stock
Exchange
A. Public Limited Companies
B. Private Limited Companies
C. Sole Trader
D. Partnership
3014. Which principle of insurance says that

as an owner, it is obligatory on the part
of the insurer to take necessary steps to
minimise the loss to the insured property.
A. Instagram A. Principle of utmost good faith
B. Twitter B. Principle of Loss minimization
C. Facebook C. Principle of Insurable interest
D. Snapchat D. Principle of Proximate cause

3015. Financing decision is influenced by 3021. Which of the following is an advantage

A. Cost of raising funds for a business of having a well-known
brand name?

B. Cost of flotation
A. It will not have to do any advertising
C. Period of finance
B. It will be able to charge lower prices
D. All the above
than businesses without a well-known
3016. Need hierarchy theory is given by brand name.
A. F.w. taylor C. It can produce low quality products
B. Fayol and still sell them successfully.
C. Both of above D. It will have good consumer recognition

and loyalty of its products
D. None of above
3022. What is the name of Central Bank in In-
3017. The role of SETAs is to
dia?
A. train employees
A. SBI
B. eliminate discrimination in the work-
B. RBI
place
C. appoint accredited service providers C. PNB
D. contribute 2% to SARS D. none of above
3018. What is Indicative mood? 3023. Principles of management can be mod-

ified by the manager when the situation
A. It is used to make for patterns of
demands. This statement implies that the
words.
principles of management are
B. It is used to make statements.
A. contingent
C. It is used to makes for commands.
B. rigid
D. It used to express a wish.
C. flexible
3019. One of the significant advantages of
D. universally applicable.
teamwork is that it
A. achieve greater capital through syn- 3024. Which of the following card allow spend-
ergy ing money only upto the balance in your
account?
B. is time-consuming and costly
C. requires technology for success A. Debit card
D. encourages individualism B. Credit card

C. Visa card
3020. What is an advantage of a business us-
ing owner’s capital as a source of finance? D. Master card
A. Very low rate of interest 3025. REMEMBER:How much glasses of water
B. It will bring new skills to the business must you drink in order to manage your
stress levels?
C. It doesn’t need repaying
D. Repayment is always spread over a pe- A. 5 glasses
riod time B. 8 glasses

C. 3 glasses 3031. What is my name

D. 10 glasses A. naked
B. moly
3026. Leader makes decisions independently
with little or no input from others. C. field
A. Autocratic D. goal
B. Democratic 3032. Disadvantages of verbal communication

includes
NARAYAN CHANGDER
C. Open/Laisser-Faire
A. Takes longer
D. Situational
B. Needs a lot work
3027. The concept of Work Study techniques C. Opportunity for immediate feedback
includes
D. none of above
A. Time study
3033. Salesmen get no help from advertising
B. Motion study
while selling goods and services to cus-
C. Fatigue study tomers.
D. All of the above A. True
B. False
3028. To provide the regular, accurate and full
information about the working of business 3034. The best choice for Adidas to increase
as well as schemes of future growth. selling price is proven. The profit hike al-
A. Responsibility towards the Share- most 45% with
holder/Investors/Owner A. Reduce the cost of material with oth-
B. Responsibility towards the Consumers ers materials
C. Responsibility towards the empolyees B. Keep the Cost of material the same
C. Increase cost of material and the price
D. None of these
will be increased also
3029. Money paid to the original musician or D. Keep the price same and increase the
producer for each performance of their selling prices
work
3035. The process of changing an idea or prod-
A. Rent uct into a good or service that meets the
B. Interest needs of customers and one they are will-
ing to pay for.
C. Profit
A. Product Differentiation
D. Royalties
B. Product Adaptation
3030. Forecast can be made C. Product Innovation
A. Policy Changes D. Product Segmentation
B. Interest rates
3036. Which theorist believed that the only
C. Tax rates way to motivate staff is with money?
D. All of the above A. Herzberg

B. Maslow B. Confidence
C. Mayo C. Reference

D. Taylor D. none of above
3037. Which of the following is not a feature 3042. Choose the correct source document:
of planning?(a) Planning is futuristic.(b)
A. This document informs the
Planning is pervasive.(c) Planning estab-
buyer/customer of the amount owed for
lishes standards for controlling.(d) Plan-
goods bought on credit.
ning focuses on achieving objectives.
B. Receipt
A. Planning is futuristic.
B. Planning is pervasive C. Invoice
C. Planning establishes standards for D. Bank statement

controlling. 3043. Which one of the following statements
D. Planning focuses on achieving objec- is correct?
tives.
A. Assets are items of value owed by a
3038. When an organisation is said to be cen- business
tralised? B. Liabilities are items of value owned by
A. When decision making authority is re- a business
tained by higher management level C. Share capital is the total value of the
B. When decision making authority is re- business
tained by middle management level D. Assets are items of value owned by the
C. When decision making authority is re- business
tained by lower management level
3044. What is ‘added value’?
D. All the above
A. is the next best alternative given up by
3039. Which is an example of a natural re- choosing another item.
source? B. is the difference between the selling
A. Water price of a product and the cost of bought-
B. Construction worker in materials and components.
C. Oven C. It’s a good or service essential for liv-
ing.
D. Spoon
D. is the lack of sufficient products to ful-
3040. The degree of decentralization indicates fil the total wants of the population.
A. Authority delegation
3045. Which of the following is a benefit to a
B. Power delegation business of employing a motivated work-
C. Responsibility force?
D. All of the above A. Labour turnover increases
3041. Feeling positive about your own feel- B. Employee retention decreases
ings and abilities C. Reduced numbers of job vacancies
A. Advocate D. Labour productivity decreases

3046. Which partner does not contribute to 3051. are compounds that are naturally or
capital artificially prepared.
A. Sleeping partner A. Chemicals
B. Active partner B. Substances
C. Nominal partner C. Food

D. Air
D. none of above
NARAYAN CHANGDER
3052. Which element of SCAMPER are miss-
3047. SHOW THE MOVEMENT OF LETTER OF ing in the following list:Substitute, Com-
ENQUIRY bine, Modify, Put to new use, Eliminate,
A. BUYER TO SELLER Reverse
B. SELLER TO BUYER A. Accommodate

B. Adapt
3048. Business activity is not important be-
C. Allow
cause without it there would be products
and services. D. none of above
A. TRUE 3053. Entrepreneurial activity, can also mean

a business or company?
B. FALSE
A. Business
3049. Crea:If you may be asked to formulate B. Enterprise
a business plan which will allow the imple-
mentation of social investment which type C. Company
of business you may choose and why? D. Takeover
A. Computer retail factory store so that 3054. ‘Earning of profit is considered to be the
our business can sponsor rural disadvan- subsidiary objective of the business.’ The
tage schools with teaching and learning given statement is
equipment.
A. TURE
B. Internet Cafe:So the business can of-
B. FALSE
fer Information Technology skills to the
learners and unemployed youth. C. CANNOT SAY
C. Any relevant answer will be accepted D. NONE OF THE ABOVE

depending on how is answered. 3055. Which of the following are the external
D. none of above stakeholders?
A. suppliers
3050. Elements of directing include
B. communities
A. Supervision
C. banks
B. Leadership D. managers
C. Motivation
3056. All except one is a problem created by
D. Communication lack of TAP
E. All A. Bribery and corruption

B. Fraud C. Personal savings

C. Partiality D. Credit card debt

D. Fairness 3061. Pisciculture comes under which indus-
try?
3057. refers to the process of instructing,
guiding, counselling, motivating and lead- A. Extractive
ing people in the organization to achieve B. Genetic
their objectives.
C. Manufacturing
A. Planning
D. Constructive
B. Organising
3062. Staff members says that if you want
C. Staffing
a day-off from work you should order a
D. Directing hambuger from the Leisure Center’s cafe-
Explanation:Directing encompasses many teria.
elements like supervision, motivation, and
A. Strength
leadership. It is one of the key managerial
functions performed by every managers . B. Weakness
C. Opportunity
3058. Indigo Limited has a staff of 300 peo-
ple which is grouped into different depart- D. Threat
ments. The organisational structure de- 3063. Money market deals in
picts that 100 people work in Production
Department, 150 in Finance Department, A. Medium-term securities
20 in Technology Department and 30 in B. Short term Securities
Human Resource Department. Identify the C. Long term Securities
type of organisational structure being fol-
lowed by the company. D. None of these
A. Functional Structure 3064. Ken Smith has decided to operate as a
B. Divisional Structure sole trade under the name of Ken Smith.
Which of the following statements is true
C. Informal Structure in relation to his trading name?
D. None of the above A. Hedoes need to register it
3059. The industry that combines various in- B. Heonly needs to register it if he has a
gredients into a new product website
A. Assembling industries C. Hedoesn’t need to register it because
he isn’t a company
B. Processing industries
D. Hedoesn’t need to register it because
C. Synthetical industries
it primarily uses his own name
D. Construction industries
3065. It is suitable for filling casual vacancies
3060. Which of the following is an example of when work load is high or when certain
an internal source of finance? number of permanent workers are absent.
A. Bank loans A. Direct Advertisement
B. Government grants B. Casual Callers

C. Placement Agencies and Management 3071. Business objectives should concentrate

Consultant on profit earning only
D. Advertisement on Television A. True
3066. A debit card allows B. False
A. The bank to access your money
3072. The micro environment refers to the in-
B. Access to money that you’re burrowing ternal environment of the business.
NARAYAN CHANGDER
C. Direct access to your money A. True
D. Other people access to your money
B. False
3067. It is a good or service which people
would like, but is not essential for living. 3073. Minimum number of members to form a
public company is
A. Need
A. 5
B. Want
C. Business B. 7
D. Business Activity C. 12
3068. Ron and Judy are looking to buy the D. 21

Bega Coffee Shop. It has been running
for 12 years and is the only Bega Coffee 3074. Which of the following is not a service
Shop in Australia. What type of business offered by wholesaler to manufacturer
is this? A. Bearing risk
A. Existing B. Facilitate production continuity
B. Franchise
C. Grant of credit
C. National
D. Financial assistance
D. New
3075. There has to be balance between
3069. If the total cost of making 13 cars is
£26, 000 then what is the average cost? A. Authority and responsibility
A. £2000 B. Employee and employer
B. £1000 C. Centralisation and decentralisation
C. $2000
D. All resources
D. $1000
3076. Business involves dealing with goods on
3070. The Principal office is an example of
a basis
office
A. regular
A. Large
B. School B. irregular
C. Small C. temporary
D. Good D. none

3077. When the Registrar is satisfied about 3082. Which of the following is not the advan-
the completion of formalities for registra- tage of partnership? (REM)
tion, a is issued to the company, which

A. Combining skills leads to greater effi-
signifies the birth of the company
ciency.
A. Certificate of Incorporation
B. The risk is spread and there should be
B. Certificate of formation
less personal stress.
C. Certificate of promotion
C. They must at least have directors.
D. Certificate of commencement of busi-
ness D. It is easy and cheap to establish.
3078. Delta Motorworks markets its cars
3083. The Interest rate paid on call money
based on the age, gender, and income of
loans is known as
its customers. Which of the following
types of market segmentation is evident A. lending rate
here?
B. call rate
A. Geographic segmentation
C. Repo rate
B. Benefit segmentation
C. Occasion segmentation D. Bank rate
D. Demographic segmentation
3084. Make final use of finished product
3079. What limits the amount of products im-
A. product
ported
A. Tariff B. retailer
B. Quota C. wholesaler
C. Embargo D. consumer
D. Trade ceiling
3080. What is the main difference between
services?
public sector and private sector?
A. Non-profit vs. for-profit A. Train Journey
B. Small scale vs. large scale B. Magazine
C. Owned by government vs. controlled C. Headphones
by individuals or groups
D. Furniture
D. Controlled by government vs. owned
by individuals or groups
3086. Two impacts of globalisation is
3081. What is the first stage in the product
A. Niche market segments
life cycle?
A. Decline B. No tariffs
B. Maturity C. Businesses benefit from cheaper
C. Growth labour/production costs
D. Introduction D. Wider target audience

3087. Which is not usually considered a suit- D. Management involves dealing with hu-
able solution to a short term seasonal cash- man behaviour and outcomes cannot be
flow problem predicted with utmost accuracy
A. asking for trade credit 3092. means every employee should get
B. remortgaging a property order from one superior only(a) Unity of
C. getting an overdraft command(b) Unity of direction(c) Centrali-
sation(d) Order
D. cutting back on non essential expendi-
NARAYAN CHANGDER
ture A. a
B. b
3088. An employee
C. c
A. works for others
D. d
B. makes all the financial decisions
C. takes the risk of starting a business 3093. Principle of Responsibility and authority
insists on
D. sets non-financial goals
A. Responsibility> Authority
3089. Father of management B. Authority> Responsibility
A. F W Taylor C. Authority= Responsibility
B. Henry Fayol D. All of the above
C. Philip Kotler
3094. They open a number of branches at dif-
D. Peter F Drucker ferent localities in a city or in different
cities and towns in a country.
3090. A leader
A. Departmental Stores
A. is always voted on by the people that
they serve B. Multiple Shop
B. has a vision, a drive, and a commit- C. Super market
ment to achieve that vision and the skills D. none of above
to make it happen.
C. must have a higher education level 3095. The maximum number of members in a
than those they led private limited liability company is
D. will always make the right decision A. 50

B. 100
3091. Which of the following statements is
C. 10
not relevant to the concept of “Manage-
ment as an inexact science”? D. 20
A. The principles of management lack uni- 3096. For which factor of production is the
versal validity rate of interest the reward?
B. The principles of management lack uni- A. A Natural resource
versal applicability
B. B Entrepreneur
C. The principles of management have to
be modified according to the given situa- C. C Labour
tion D. D Capital

3097. Shane is confuse when she has to choice 3102. An advantage of a business using Total
2 option int he same time between going Quality Management is:
to abroad and buying a new car. Then She

A. Quality standards are consistent in the
decides to buy anew cars. This decision is
business
called
B. Trained inspectors are used to check
A. Opportunity Cost
quality standards
B. Fixed Cost
C. A sample of products are checked reg-
C. Aggregate ularly to meet quality standards
D. Break even point D. A checklist will be used by operatives
to check quality standards
3098. Which of the following is not a type of
revenue? 3103. Access to business loans
A. Sales A. Informal Business Advantage
B. Commission B. Informal Business Disadvantage
C. Service Fee C. Formal Business Advantage
D. Rent paid D. Formal Business Disadvantage
3099. Name the mandatory document that ev- 3104. An internal stakeholder is:
ery company required to prepare at the
A. Supplier
time of registration of company?
B. Bank
A. Article of Association
C. Employee
B. Consent of Directors
D. Local Community
C. Memorandum of Association
D. Registered office address 3105. In order to be successful a business
needs to?
3100. A limitation of this concept is that
A. Identify its customers needs and
quality-conscious customers hesitate in
wants
buying.
B. Have a big shop
A. Product concept
C. Sell products really cheap
B. Production concept
D. Have lots of sales
C. Societal marketing concept
D. Selling concept 3106. In a financial market
A. Banks act as buyers when a borrower
3101. The ledger is divided into how many
needs a loan
parts?
B. Banks act as buyers when a saver (the
A. 5
seller) lends money to the bank
B. 6
C. Banks act as sellers when a saver
C. 4 lends money to the bank
D. 2 D. none of above

3107. What is “Trade Credit” B. 1989

A. A method of receiving goods before C. 1991
paying the bill D. 1992
B. A method of paying for goods when you
3113. In a cooperative society the principle fol-
receive them
lowed is
C. A method of easing cash flow
A. One share one vote
D. none of above B. One man one vote
NARAYAN CHANGDER
3108. Machines are called capital goods be- C. No vote
cause D. Multiple votes
A. they are not easy to get
3114. Which ownership has 2-20 people in it?
B. they help in the production of other
A. Sole Trader
goods
B. Partnership
C. they are very cheap
C. Public Limited Company
D. they are not easy to get
D. Private Limited Company
3109. Which is a more time consuming phe-
nomenon 3115. What does APR stand for?
A. Annual Percentage Rate
A. Recruitment
B. Average Percentage Rate
B. Selection
C. Annual Personal Rate
C. Depends on the profile
D. none of above
D. Depends on the company structure
3116. WHICH HAS LARGEST NO.OF
3110. The serial number of the document au- BRANCHES ACROSS INDIA
thorizing the payment of the petty ex-
penses is shown in the petty cashbook as A. POSTAL
B. BANKS
A. Folio
C. SBI
B. particulars
D. INSURANCE
C. voucher number
D. journal folio 3117. To determine customer satisfaction,
Macy’s places self-addressed survey cards
3111. WHICH ONE IS NOT INCLUDED IN THE to all customer purchases.
FUNCTIONS OF SEBI? A. Primary
A. PROMOTIONAL B. Secondary
B. REGULATORY
3118. The motivation theory which classified
C. DEVELOPMENTAL needs in hierarchical order is developed by
D. PROTECTIVE A. Peter f drucker
3112. When did India opened up its economy B. Abraham Maslow
and started the process of globalisation. C. Scott
A. 1990 D. Fred luthans

3119. Impersonal ledger can be divided into C. Union bank

and D. First bank

A. personal
B. real external finance for a limited company?
C. nominal A. retained profits of the company
D. impersonal
B. selling shares
3120. Trading in Oil, machinery, food, clothes C. sale of assets no longer used in the
is business
A. Visible trade D. reducing stocks
B. Invisible trade
3126. Are those which are produced for the fi-
C. Either of these nal consumer.
D. none of above A. Producer Good
3121. A good clerical staff must possess the B. Customer Good
following quality except C. Consumer Good
A. must be neat D. Final Good
B. must be punctual
3127. Premises consists of
C. must be arrogant
A. Action
D. must be able to speak fluently
B. Assumptions
3122. Self respect and autonomy status is clas- C. Alternatives
sified under need as per Maslow the-
ory D. All of the above
A. Affiliation Need 3128. What is the Cash Reserve Ratio (CRR)?

B. Esteem Needs A. the fraction of the deposits that com-
C. Self Actualisation Needs mercial banks lend to the customers
D. Safety Needs B. the fraction of the deposits that RBI

must keep with commercial banks
3123. Which of the following is not a role of C. the fraction of the deposits that com-
management? mercial banks must keep with RBI
A. Planning D. none of above
B. Controlling
3129. Wholesale trade refers to
C. Organising
A. Exporting goods and services
D. Creativity
B. Importing goods and services
3124. Which of the following is not a commer- C. Buying and selling of goods and ser-
cial bank? vices in large quantities
A. he stopped at the bank D. Buying and selling of goods and ser-
B. Central bank vices in small lots

3130. A local ACE hardware store owners pur-

chases demographic data regarding popu-
lation, housing, education and income from
CACI, a business information company.
A. Primary
B. Secondary
3131. An employee may be dismissed because
NARAYAN CHANGDER
of
A. producer
A. operational reasons
B. consumer
B. misconduct
C. incapacity 3136. Primary Sector activity example is:
D. all the above A. Farming
B. Refining
3132. which of the following is the element of
C. Banks
planning?
D. Construction
A. continous
E. All of them
B. controlling
C. directing 3137. Entrepreneurship is ?
D. rules A. Starting and operating a business

B. The process of applying for a loan
3133. How is a corporation different from a
C. The formal name of closing a business
sole proprietorship?
D. Teaching a younger person a trade
A. Corporations are owned by only one
person 3138. Which of the following is NOT a conse-
B. Corporations can sell stock to raise quence of economic growth
money for the business. A. Less employment
C. Sole proprietorships have limited liabil- B. Pollution
ity for the owners. C. Increased incomes
D. Sole proprietorships require a legal D. Improved living standards
charter to start the business.
3139. Employees as stakeholders are inter-
3134. The difference between gross profit and ested in the business activity because:
profit is: A. They rely on the business for their in-
A. costs of sales come
B. taxation B. They want the business to be taxed
more
C. expenses
C. They feel that the business should do
D. interest on borrowing
just as they say
3135. Someone who buys goods or services is D. They want the government to help
called a them get a higher living wage

3140. This type of business is owned by two 3146. Which one of the following options
or more people. places the stages of a typical product life
cycle in the correct order?

B. Partnership A. Growth, maturity, decline, introduc-
tion
C. Corporation
D. Franchise B. Introduction, maturity, growth, de-
cline
3141. Trade by barter means
C. Introduction, decline, growth, matu-
A. exchange goods for goods and ser- rity
vices
D. Introduction, growth, maturity, de-
B. buying goods and services cline
C. selling goods and services
3147. The subject covered by business studies
D. buying goods on credit
are the following except
3142. The three options of establishing a busi- A. shorthand
ness is
B. commerce
A. Purchase an existing business
B. Starting a business from scratch C. bookkeeping
C. Purchasing a franchise D. biology
D. Incorporation 3148. Planning and Controlling are to each
3143. Does the factor below push or pull peo- other.
ple into setting up there business? Conflict A. Separate
with work colleagues.
B. Unrelated
A. Pull
C. Interrelated
B. Push
D. Opposite
3144. Trade discount is given to encourage
A. bulk purchase. 3149. What is the definition of NEEDS?
B. less purchase. A. Something we want to buy.
C. bulk sales. B. A car magazine.
D. less sales. C. Something we need in order to survive.
E. prompt payment. D. Something we need to eat.
3145. What are the benefits to collecting Pri-
3150. Name the style of leadership in which a
mary Research?
leader gives orders and insists that they
A. New and up to date research for a are obeyed.
specfic topic
A. Democratic leadership
B. Second hand data
B. laissez-faire leadership
C. Data used for another purpose that
you can certain use elements of C. Autocratic leadership
D. Data found online D. Participative leader

3151. The settlement cycle of NSE B. Making customers aware of the busi-
A. T+2 ness
B. T+1 C. Hiring new members of staff
C. T+3 D. none of above
D. none of above 3157. What is the process of establishing mar-

ket objectives in marketing?
3152. Which operations process uses a Gantt
A. Identifying target markets
NARAYAN CHANGDER
chart?
B. Comparing actual and planned results
A. Customisation
C. Developing a financial forecast
B. Input
D. Conducting market research
C. Output
D. Transformation 3158. An entrepreneur has produced a shav-
ing oil for customers with sensitive skin
3153. Expenses are to eliminate any pain when shaving. This
A. The cost of producing a product, other- is an example of a business idea that:
wise called direct costs A. Was developed and delivered to the
B. Other costs that are not related to pro- market quickly
ducing the product, otherwise known as B. Solved a customer problem
indirect costs C. Offered a cheaper way of doing some-
C. Cost that do not change with output thing
D. Running costs D. Is aimed at a fast growing market
3154. In which country do an estimated 3.6 3159. Resistance to change may be either
million families treat themselves to KFC overt or implicit
for Christmas dinner? A. True
A. China B. False
B. Japan 3160. According to the graph, what is the
C. Thailand quantity at equilibrium?
D. South Korea
3155. The term “office” means a place where

A. Coordination and clerical work are
done
B. Personal matters are solved
C. meetings are held
D. people sit and discuss
A. 14
3156. Identify the correct definition of the
term ‘advertising’. B. 400
A. Reporting on the finances of the busi- C. 600
ness D. 1200

3161. Which of the following is a characteris- 3166. Which of these is the symbol for Fair-
tic of a co-operative? trade?

A. profits are not subject to income tax.
B. one vote per share. A.
C. dividends are paid on a per share ba-
sis.
D. all of the above.
3162. What are the features of a Tall organi- B.
sational structure?
A. Wide span of control and long chain of
command
B. Wide span of control and short chain C.
of command
C. Narrow span of control and long chain
of command
D. Narrow span of control and short chain D.
of command
3163. An advantage of being a sole trader is
3167. is a document containing the busi-
A. you can take time off whenever you ness objectives and important details
want about the operations, finance and owners
B. you can grow your business really eas- of new business.
ily
A. Business Plan
C. you can receive large amounts of fi-
B. Finance Plan
nance from loans
D. you receive all the firm’s profit for C. Marketing Plan
yourself D. Human resource Plan
3164. . The form of business organization that 3168. Top advantage of Sole Proprietorship
has the largest sales volume is the:
A. Owner receives all profit
A. partnership.
B. Difficult to raise capital
B. corporation.
C. Long hours
C. cooperative.
D. Work by yourself
D. multinational
3165. Tangible products which have been pro- 3169. Face to face interaction of the candidate
duced. e.g. car, rice, clothing etc. with the employer or his representatives.
A. Goods A. Transfer
B. Business B. Selection
C. Barter C. Interview
D. none of above D. Test

3170. is the reward for risk taking 3175. What could a business do in the decline
stage?
A. Profit
B. Loss
C. Risk
D. none of above
3171. Which is not an advantage of rail trans-
NARAYAN CHANGDER
port?
A. remove the product from the market
A. It is relatively faster than road trans-
B. use a product extension strategy
port
C. increase production
B. It is suitable for carrying heavy goods
in large quantities over long distance. D. sack the directors and start again
C. it is a flexible mode of transport 3176. A benefit to a business of introducing
D. It is a convenient mode of transport for lean production methods is that:
travelling long distances A. Unit costs should be minimised in the
long term
3172. To determine problem, analyse causes,
B. New processes will be easily imple-
develop alternative solutions are part of
mented
training.
C. Training costs will be low
A. Class room Lectures
D. All staff will be happy to take on addi-
B. Internship tional responsibilities
C. Coaching
3177. Which two of the following businesses
D. Case Study produce goods for customers to buy?Select
two answers:
3173. A company assured the funds required
to execute an expansion programme. Iden- A. A local veterinary practice
tify the decision made by the company. B. A small producer of specialist moun-
A. Investment decision tain bikes
C. A local hairdressing salon
B. Financing decision
D. An independent travel agent
C. Dividend decision
E. A local ice cream manufacturer
D. none of above
3178. Rajan is working as marketing manager
3174. as a factor of production is a free in Timco ltd. At which level of manage-
gift of nature. ment is he working
A. land A. Operational manager
B. capital B. Top level management
C. labour C. Lower level management
D. entrepreneur D. Middle level management

3179. The person or organizations that decide 3184. A person working in his own garden.
to go into business is called

A. land
A. Economic
B. capital
C. entrepreneur
D. labour B. Non-Economic
3180. Does not change the ownership of the
company.Lenders have no say in the com-
pany’s operation.Interest must be paid
regardless of the state of the business.
Lenders’ main interest will be repayment 3185. The revenue a firm earns in a period of
+ interest rate. time depends upon
A. Long-term financing
B. Equity financing
A. Selling price only
C. Micro-financing
D. Debt financing
B. Quantity sold only
3181. Occurs by watching a more experienced
worker doing the job
A. on-the-job training C. Selling price and quantity sold
B. off-the-job training
C. induction training
D. Selling price and cost
D. training
3182. What selling price would Gemma have

to achieve if she wanted to earn a total
turnover of £375, 000 from the sale of 5,
000 units that cost her £30 each to make?
3186. Measurement of performance
A. 37.5
B. 15
C. 45 A. Establishing the desired level of per-
formance.
D. 75
3183. Intra B commerce between the person

and parties who are the B. Actual work done
A. 2 firm
B. 3firm
C. 1firm
D. None of the above 3187. What Am I?

A. a loan from a bank

B. an overdraft
C. selling assets
D. a stock market floatation
3190. A business collects its own primary data

through market research prior to develop-
ing a new product. Which of the following
NARAYAN CHANGDER
could this business have used to provide
primary data?
A. Customer survey
B. Published journal
C. Australian Bureau of Statistics cata-
logue
D. Australian Bureau of Statistics census
data
3191. What does this “I-I” means in printer’s

correction signs?
A. comma
B. full stop
C. inverted comma
D. space
3192. Which of the principle of management is

being violated in the above case?
A. Remuneration of employees
B. Authority and responsibility
A. Need
C. Equity
B. Want
D. Division of work
3188. Define the term Heterogeneous goods.
A. It refers to goods that are similar in 3193. Which of the following best describes
nature with the same physical character- the picture?
istics.
B. It refers to goods that are not similar
and that differ in relation to physical char-
acteristics.
3189. Business finance can come from either
internal or external sources. (a) Which of
the following is an internal source of fi-
nance? (1) Select one answer A. Fairness

B. Transparency B. Proposal Form

C. Accountability C. Bank Form

D. none of above D. Insurance Form
3194. The way and manner in which offices 3200. Which of the following is a necessary
run their affairs is known as office condition for flow production?
A. procedure A. large numbers of specialist workers
B. operation B. high and steady demand for a stan-
dardised product
C. system
C. machinery that can be adapted for pro-
D. preparation duction if demand fell
3195. State True/ FalseA business activity D. high demand for the product only at
may be carried out without any sale or ex- certain times
change
3201. These are firms that supply service to
A. True consumers and other businesses.
B. False A. Duodenary Sector
3196. A Large office is usually found in or- B. Tertiary Sector
ganization with many clerical staff. C. Primary Sector
A. every D. Secondary Sector
B. big 3202. also known as democratic leadership;
C. small the leader encourages group participation
in the decision making but the leader has
D. medium
final say.
3197. When Union bank allows Mr. Agada to A. Authoritative Leadership
withdraw more than his credit balance, he B. Let it happen
is said to be given a/an
C. Participative Leadership
A. invoice
D. none of above
B. loan
3203. Advertising is part of the marketing
C. overdraft
function called
D. statement of account
A. distribution
3198. State the full form of B2B B. financing
A. Business to Consumer C. promotion
B. Business to business D. selling
C. Consumer to Consumer 3204. is also known as a caller.
D. none of above A. Visitor
3199. Before taking out insurance, you must B. Customer
complete which? C. Receptionist
A. Application Form D. Boss

3205. Departments are established on the ba- 3210. All services that have traditionally been
sis of in functional organisation. performed in the home describes with in-
A. Products dustry sector?
B. Demand A. Primary
C. Functions B. Quaternary
D. Market C. Quinary
3206. What is the main disadvantage of set- D. Tertiary
NARAYAN CHANGDER
ting up as a Sole Trader?
3211. PSEs ARE ORGANISATIONS OWNED BY
A. Costly
A. JOINT HINDU FAMILY BUSINESS
B. Takes a long time
B. GOVERNMENT
C. Unlimited liability
C. FOREIGN COMPANIES
D. Need to sign a contract
D. PRIVATE ENTREPRENEURS
3207. What are the 4 p’s of marketing?
A. price, product, promotion, place 3212. Which department in an organization
keeps record of all the financial transac-
B. price, person, promotion, place tions of the business?
C. place, perspective, promotion, place A. Administrative department
D. none of above
B. Procurement department
3208. The process of introducing the selected C. Marketing department
employee to other employees and making
him familiar with rules and policies of the D. Accounting department tagsDepart-
organisation is known as ment in an Organization
A. career planning 3213. The use of office correspondence records

B. promotion help the organization to know the number
of that comes into an organization
C. orientation
A. bags
D. compensation
Explanation:Orientation is the process B. boxes
of introducing the selected employee to C. files
other employees and familiarizing them
with the organization’s rules and policies. D. letters
E. tags
3209. Who defined marketing as “a social pro-
cess by which individual groups obtain 3214. Memorandum is used
what they need and want through creat-
ing offerings and freely exchanging prod- A. between different organizations.
ucts and services of value with others”. B. by two companies only.
A. Philip Kotler C. to communicate between different
B. Anita Roddick government institutions.
C. Jeff Bezos D. to communicate with the world.
D. American Management Association E. within an organization.

3215. How many alphabetic keys can be found 3220. Which of the following is not a current
on the keyboard? liability?
A. Overdraft

A. 18
B. 20 B. Bank loan
C. Trade payables
C. 22
D. Taxation not yet paid
D. 24
3221. which are the types of individuals who
E. 26
have surplus cash and have keen interest
3216. Which one is not related to the limita- to invest in upcoming startups.
tions of Controlling? A. Crowdfunders
A. Costly affair B. venture capitalists
B. Resistance from employees C. angel investors

D. none of above
C. Judging accuracy of standards
D. Little control on external factors 3222. Formal decision making authority is held
by a few people, usually at the top
3217. Utmost Good Faith means A. centralization
A. That you must tell half of the truth B. decentralization
when applying for insurance. C. organization
B. That you must be honest about all ma- D. none of above
terial facts when applying for insurance.
3223. Which work is ethical:
C. Make up all of the material facts on A. Adulteration in goods
your application form.
B. Selling of duplicate goods with brand
D. none of above names
3218. refers to negative and unfavourable C. Honesty in dealing with customers.
external factors that are likely to create D. Exploitation of the employees
hurdles for a firm.
3224. Buy large quantities of goods from man-
A. Opportunities ufacturer.
B. Threats A. drop shippers
C. Benefits B. agents
D. Weakness C. retailers
D. wholesalers
3219. The next best alternative given up by
choosing another item is the definition of? 3225. An increase in the VAT rate is a chal-
lenge in the environment.
A. Scarcity
A. internal
B. Opportunity cost B. macro
C. Purchase C. market
D. Business activity D. micro

3226. Amogh, a businessman got his godown sales and the productivity of sales repre-
insured against fire for Rs 1 lakh. One day, sentative?
a fire took place and goods of the value
A. Sales report
of Rs 80000 were destroyed. Amogh put
up the claim for Rs 1 lakh. Insurance com- B. Balance sheet
pany did not accept the claim for Rs 1 C. Cash budget
lakh but accepted it for Rs 80000. Under
which principle of insurance did the Insur- D. Performance appraisal
ance company take the decision?
NARAYAN CHANGDER
3231. how does secondary sector link with ter-
A. Utmost good faith tiary sector? (ana)
B. Insurable interest A. how does secondary sector links to ter-
C. Indemnity tiary sector? (ana)
D. Contribution B. secondary sector manufactures raw

material into a fished good, and transport
3227. A complex system of businesses, peo- them to tertiary sectors
ple, activities, information and resources C. Secondary sector sell goods coming
involved in moving a good or service from from tertiary sector
source to customer.
D. Non of the above
A. Logistics
B. Procurement 3232. How many types of economies are
there?
C. Delivery
A. 1
D. Supply Chain
B. 4
3228. which is not a function of management
C. 3
A. planning
D. 5
B. staffing
3233. Profits do not have to be shared. This
C. cooperating
statement refers to
D. none of above
A. Company
3229. Apple acquired the firm AuthenTec in B. Sole proprietorship
2012 which develops a touch-based ID fin-
C. Joint Hindu family business
gerprint sensor that is used for its iPhones.
This is an example of D. Partnership
A. backward vertical integration 3234. mail sent by purchase department to
B. forward vertical integration production department is example of
which of the following
C. horizontal integration
A. intra b
D. conglomerate integration
B. C2C
3230. Which of the following provides man-
C. B2C
agers with statistical and financial infor-
mation allowing them to monitor total D. B2B

3235. which of the following items is not 3240. Which of the following is an external
recorded in the single column cash book? source of finance
A. Stock market floatation

A. bought goods by cash
B. bought goods by chque B. Retained profit
C. Selling assets
C. cash purchases
D. Owners funds
D. cash sales
3241. Finish the sentence. Trends can affect
3236. Tata Ltd purchased tyres from MRF Ltd. business:
This is an example of
A. B2C
B. C2C
C. Intra-B
D. B2B A. positively
B. negatively
3237. What type of insurance is compulsory in
Ireland? C. positively and negatively
A. Motor D. neither positively or negatively
B. Home 3242. Select the answer which includes the

correct organizations that register incorpo-
C. Holiday rated companies and co-operatives.
D. Travel A. Cooperative Commission and Company
Development Department.
3238. The value of the business to the owner
B. Cooperative Development Department
is referred to as
and Company Registration Office.
A. Assets C. Cooperative Management Institute
B. Liabilities and Company Management Department.
C. Owner’s equity D. Sri Lanka National Cooperative Broad
and company register office.
D. none of above
E. National cooperative Development De-
3239. Which of the following is a reason for partments and company office.
managers knowing the costs of the busi- 3243. Which of the following best describes
ness? Abraham Maslow’s Hierarchy of Needs
A. They will be able to increase output. theory of workplace motivation?
B. It will help them fix the price of the A. When an employee has satisfied a
product(s). need associated with a level, he/ she can
still return and be motivated by the need
C. The information would have to be pub- of that lower level again.
lished to shareholders.
B. The complex needs are fulfilled at the
D. Costs will tell the managers what the lower level and the very basic needs are
firm’s profits are. fulfilled at the upper level.

C. There are five levels of needs that in- released on July 1, 2019.Identify the re-
fluence employee motivation and by exten- lated dimensions of business environment.
sion, their performance on the job. Needs
A. Economic
ranked from basic to complex.
B. Social
D. There are four levels of needs that in-
fluence employee motivation and by exten- C. technological
sion, their performance on the job. Needs
D. legal
ranked from basic to complex.
NARAYAN CHANGDER
3244. Stock Exchange works as a mechanism 3248. True or False:Life assurance & life insur-
for valuation of securities through the ance are the same thing
forces of demand and supply. Identify the A. True
related function of performed by the stock
B. False
exchanges.
A. Providing liquidity and marketability to 3249. Labour
existing securities.
A. The surplus funds which remain after
B. Safety of transaction. all expenses have been covered.
C. Pricing of security. B. Any place where buyers and sellers
D. Spreading of equity cult. meet to engage in trade.
3245. The visitors book in an organization is C. This is the physical and mental con-
handled by the tribution of individuals to the creation of
goods and services
A. Clerk
D. none of above
B. Director
C. Receptionist 3250. Investor who wants to keep his securi-
D. Secretary ties in electronic form opens a account
with a Depository Participant.
E. Security
A. Savings
3246. Which of the following is not a princi-
B. Current
ple by Henry Fayol?(a) Division of work(b)
Harmony not discord(c) Discipline(d) Unity C. Demat
of command
D. Both (a) and (b)
A. a
B. b 3251. An increase in morale and motivation
can lead to what?
C. c
A. Reduction of costs
D. d
B. Improvements in quality
3247. India continues to be a lower-middle-
income country along with 46 others, C. Increased productivity
while Sri Lanka has climbed to the upper- D. Decreased productivity
middle-income group for the fiscal year
(FY) 2020, according to the World Bank’s 3252. A good public speaking skill can help to
classification of countries by income levels, create a good public image.

3256. There are types of office.

A. three

B. two
C. four
A. True D. five
B. False 3257. Financial management is mainly con-

cerned with
3253. Statement I:Social, legal, technological
and political conditions are the specific A. All aspects of acquiring and utilizing fi-
forces of businessenvironment.Statement nancial resources for firms activities
II:They have impact on all business enter- B. Arrangement of funds
prises and thus may affect an individual C. Efficient Management of every busi-
firm onlyindirectly.Choose the correct op- ness
tion from the options given below:
D. Profit maximisation
A. Statement I is true and Statement II is
false 3258. Rem:Mention the sector that is associ-
B. Statement I is false and Statement II ated with paper manufacturing and con-
is true struction industry.
C. Both the statements are true A. Public sector
D. Both the statements are false B. Tertiary Sector

Explanation:Statement I is false and State- C. Secondary Sector
ment II is true. Social, legal, technologi- D. Primary Sector
cal, and political conditions indirectly im-
pact all business enterprises. 3259. Explain one benefit to a business of
adopting sustainable practices
3254. Which of the following is industry had
been recently been privatisation by gov- A. Increased production costs
ernment? B. Decreased customer loyalty
A. telecommunication and education sys- C. Improved brand image
tem
D. Limited market reach
B. Health and public transport
3260. An entrepreneur gets rewarded for a job
C. Hotels and restaurant well done with a salary and sometimes a
D. none of above bonus.
3255. Differential peice wage system includes A. True
A. Similar wages to different workers B. False
B. Level wise distribution of wages 3261. True/False:Industrial relations solely

C. Different wages according to their focus on interactions between employers
work and employees.
D. Change of wage rate according to A. True

availability of work B. False

3262. What is a goal? B. 43

A. Something desired but not necessary C. 46
B. An individual’s perception of items nec- D. 50
essary for life
3268. A single column cashbook has the fol-
C. The end result of something a person lowing headings except
intends to acquire, achieve, reach, or ac-
complish A. Date
NARAYAN CHANGDER
D. A feeling of personal satisfaction B. Ledger folio
C. Particulars
3263. In network a subordinate is allowed
to communicate with his immediate superi- D. bank
ors as well as his superiors superior.
3269. Mention any one Dimensions of busi-
A. Wheel ness environment.
B. Single Chain A. Social environment
C. Inverted V B. global environment
D. Free Flow
3270. Jayant is holding a hundred shares of
3264. Which of the following is NOT a function a company. He has been given a privi-
of management? leged offered to subscribe to a new issue
of shares of the same company in the pro-
A. Planning
portion of 2:1 to the number of shares
B. Controlling already possessed by him. Identify the
C. Organising method of floatation being described in the
above case.
D. Negotiating
A. Offer through prospectus
3265. HRP is
B. Offer for sale
A. Human Resource Performance
C. Rights issue
B. Human Recruitment Planning
D. Private placement
C. Human Resource Planning
3271. Which item does not cause any business
D. Human Resource Protection
risk?
3266. The introduction should be A. Breakdown of machinery
A. 1 page B. Efficient management
B. 2 pages C. Riot
C. Half a page explaining what you will do D. Changing government policy
D. Extensive
3272. The responsibility flows
3267. According to the latest report released A. In all directions
by world intellectual property organiza-
tion (WIPO), which place did India rise up B. Downwards
to in 2021 from 81st position in 2015? C. Upwards
A. 69 D. None of the above

3273. Which of the following is NOT a need as C. Materials

identified by Maslow? D. Tax

A. Hygiene
3278. Themba owns a truck and uses it for
B. Esteem
transportation of grapes from Yandisa’s
C. Self-actualisation farm (Analyzing)
D. Social A. Secondary sector
3274. The accounting equation is:ASSETS = B. Tertiary sector
OWNER’s EQUITY + LIABILITIES C. Primary sector
A. True
D. All of the above
B. False
3279. Decision making authority is dispersed
3275. A shoe manufacturer produces 30, 000 throughout the organization
pairs of shoes at a total cost of $75, 000.
What is the cost of producing one pair of A. decentralization
shoes? B. centralization
A. $0.40 C. organization
B. $4.00 D. none of above
C. $0.25
3280. Any office item which is operated either
D. $2.50 manually, mechanically or electronically to
3276. Which one of these is a need? aid the office worker perform his duties
faster, neater and more efficiently is called
A. Communication media
B. Office document
C. Office equipment
D. Office procedure
E. Organization chart
3281. Successful organisations do not achieve

goals by chance but by following a deliber-
A. iPhone ate process known as
B. medicine A. Planning
C. backpack B. Co-ordination
D. sunglasses C. Controlling
3277. Which 3 of the following costs would be D. Management

considered as expenses? Explanation:Management is considered to
be a deliberate process as it involves cre-
A. Rent ating an environment which is conducive
B. Utility bills to efficient and effective performance.

3282. Why are goods and/or services central 3287. Maximum number of shareholders in a
to both marketing and operations? Private company.
A. Because they are the only source of A. 50
revenue for a business B. 100
B. Because they are essential for meet- C. 200
ing customer needs and wants D. maximum unlimited
C. Because they are required for legal
3288. Private Limited Companies sell shares
NARAYAN CHANGDER
compliance
on the stock market
D. Because they are necessary for em- A. TRUE
ployee satisfaction
B. FALSE
3283. . Goods for which import duty is not 3289. What does it mean to reconcile an ac-
paid are kept in which of the following count?
kinds of warehouses?
A. Pay outstanding transactions
A. Private
B. Deposit income and record withdraws
B. Public
C. Balance the checkbook register each
C. Government month to the balance shown on the state-
D. Bonded ment
D. Track Check 21 transactions
3284. True/False:All stakeholders have an
equal say in a company’s operational de- 3290. Identify the correct factor of produc-
cisions. tion.Skilled people working in a lawyers
firm will be seen as?
A. True
A. Natural resources
B. False B. Labour
3285. measures the responsiveness of de- C. Capital
mand for a product after a change in con- D. Entrepreneurship
sumer incomes.
3291. A public company necessarily is a public
A. Price elasticity of demand sector organization.
B. Income elasticity of demand A. True
C. none B. False
D. none of above 3292. SMTs
3286. Firms of country ‘A’ sell goods produced A. Solo-managing Teams
in their own country to firm ofcountry ‘B’. B. Self-managing Teams
This is known as?
3293. one of the recruitment resources is
A. Import Trade A. Recruitment agencies
B. Export Trade B. Tertiary institutions
C. Entrepot Trade C. In-house employees
D. none of above D. All of the above

3294. Explain one reward of an entrepreneur A. Active

opening a new business B. General

A. Limited responsibility C. Limited
B. Independence D. Nominal
C. Job security E. Sleeping
D. Stable income
3295. Which of the followings are the benefits of email?
of having a well-motivated workforce? A. You do not have a record of the mes-
(The answer can be more than one) sage.
A. Better quality goods and services B. It is slower than most other methods
B. Low rate of absenteeism of communication.
C. More competitive C. You can send the same message to
many people at the same time.
D. Low rate of labour turnover
D. It is difficult to receive feedback.
3296. Choose the most appropriate answer.
Management is: 3301. In the product life cycle, saturation
stage is where
A. A pure science
A. competition is low.
B. An art
B. competition stabilise.
C. A soft science
C. no competitor exists.
D. Both science and art
D. competition is high.
3297. Cadbury has innovation the Dairy Milk
to contain pieces of Banana. To encourage 3302. In January Morrisons have Christmas
people to buy the product they price it at stock left in their warehouse. The method
45p. This is known as of removing the stock is known as
A. Price Reduction A. De-Stocking
B. Penetrating Price B. Sales
C. Exported Price C. Trade credit
D. Promotion D. D Oh-buying
3298. The drop in the employment rate is part 3303. Select one limitation of Outsourcing of
of the environment. Services
A. A economic A. It reduces confidentiality of informa-
tion.
B. B social
B. It helps in concentrating on the core
C. C political competency of the organization.
D. D legal C. It facilitates inter organizational
3299. The person that contributes capital and knowledge sharing and collaborative
does not take part in the running of the learning.
business is called partner D. none of above

3304. Which option is not a business activity? 3309. Jim maintains his family by using his pri-
vate vehicle for hire.
A. private
B. Transportation
C. Exchange of goods B. public
D. Work in a factory for wages 3310. What do shareholders expect from their
investment in a business?
3305. Which picture best represents the factor
NARAYAN CHANGDER
of capital? A. Dividends
B. Stock options
A. C. Profit sharing
D. Interest
B. 3311. Which categories of industries covers oil

refinery and sugar mills?
A. Primary
C. B. Secondary
C. Tertiary
D.
3312. ISI Mark is the quality certification mark
use in case of food products.
3306. The key on a keyboard that causes all
letters keyed to be capital letters.
A. Enter
B. Caps/Number Lock
C. Tab
D. Shift
3307. Financial requirement for short period is A. True

also known as requirement
B. False
A. Fixed capital
B. Working Capital 3313. A marketing refers to a business’s
overall plan for reaching prospective con-
C. Both sumers.
D. None A. price
3308. You need to include a introduction B. promotion
A. Yes C. strategy
B. No D. place

3314. Long-term, forward-looking approach C. Motive

to planning with the fundamental goal of D. All of the above
achieving a sustainable competitive advan-

tage is called 3319. Shareholders recieve a share of the prof-
A. Advertisement its a LTD makes called a
B. Marketing A. Dividend
C. Marketing Plan B. Bonus
D. Marketing Strategy C. Commission
D. Cash Prize
3315. Method study is concerned with
analysing and evaluating capital intensive 3320. It is the process of management which
or labour intensive methods of performing is concerned with obtaining, utilising and
a job. maintaining a satisfactory and satisfied
A. Time Study work force.
B. Motion Study A. Planning
C. Method Study B. Organising
D. Fatigue Study C. Staffing
D. Directing
3316. Select all the Services of Retailers to
Consumers (Select 3) 3321. removes the hindrance of place by
A. Storage moving goods from the place of production
to the place of distribution.
B. New products information
A. Warehousing
C. Convenience in buying
B. Transportation
D. Wide selection
C. Trade
3317. What is insurance?
D. Insurance
A. A savings account for vacations and
other planned activities 3322. A business which has two to twenty
owners and unlimited liability.
B. Holiday spending plans for families to
purchase gifts and make charitable dona- A. Partnership
tions B. Sole Trader
C. An arrangement between an individual C. Public Company
and an insurance company to protect the
individualagainst risk D. Private Company
D. Offers full protection against any finan- 3323. a pause for advertisements during a
cial loss television or radio programme is a
3318. Inner state that energises and directs to- A. commercial break
wards goals B. commercial channel
A. Motivation C. prime time
B. Motivators D. none of above

3324. The tertiary sector of industry tends to 3329. Labor Productivity is a measure of effi-
be the most important sector in high in- ciency of input used in the production pro-
come [Most developed] countries because: cess, especially labor and capital.
A. agricultural output is more important A. TRUE
than service B. FALSE
B. As customers have a little money to
spend, they use most of their income to 3330. Demat Account comes under which e-
buy manufactured good commerce application?
NARAYAN CHANGDER
C. Most workers are employed in manu- A. Trading at stock exchange.
facturing products in these countries B. Post
D. As customers’ income are high, they C. Ticketing
spend more on services such as hotels
and Leisure D. none of above
3325. EVALUATE:Can you develop your own 3331. Which of the following characteristics is
pros and cons of a business when using not related to the various methods used to
the analysis? fulfil human needs?
A. Yes A. Common to every person
B. No B. Unlimited
C. Not essential for the survival
3326. Memorandum is used
D. Can be created by businessmen
A. Between different organizations
E. Can be changed by social forces
B. By two companies only
3332. The following are functions of purchas-
C. To communicated between different
ing department except
government institution
A. Ensuring the correct quantities of
D. To communicate to the world
goods supplied
E. Within an organization
B. Keeping records of goods
3327. The cost of the advertisement is borne C. Making sure the products are of good
by the sponsor. quality
A. True D. Paying worker salaries promptly
B. False E. Storing goods until they are needed.
3328. The type of warehouses that can be set 3333. Process of entrusting responsibility &
up only after obtaining a licence from the authority & creating accountability of per-
government is son who work has been given:-
A. Public warehouses A. Delegation
B. Bonded warehouses B. Centralization
C. Government warehouses C. Decentralization
D. Private warehouses D. Informal organization

3334. trade is the act of buying and selling 3340. Anjusha running a bakery & Manjusha
goods within a particular country cooking food at resturant are activi-
ties.

A. Wholesale
B. Retail A. Economic Activities
C. Home B. Non-economic Activities
D. Foreign C. None of these

D. none of above
3335. Which of the following is not an exam-
ple of Consumer’s Co-operative Societies? 3341. is most suitable for transportation
A. Central Market of natural gas?
B. your market A. Air
C. Super Bazar B. Canal
D. Urban Co-operative Banks C. Pipeline

D. Sea
3336. True or False?Sponsoring sports events
is an example of marketing. 3342. WHICH ONE IS NOT THE INDICES SEEN
A. True IN INDIAN MARKET?
B. False A. SENSEX
B. NIFTY
3337. Which of the following is an economic
activity? C. HOPE
A. Playing football in the school team D. NONE OF THESE
B. Working as a doctor 3343. lending refers to granting small

C. Listening to music loans to people who cannot get credit from
banks.
D. Attending to a friend who is unwell
A. Micro
3338. Person responsible for the day to day B. Market
operation of a department or function is
called? C. Macro
A. Owner D. Primary
B. manager 3344. The loss of other alternative when one

C. Worker alternative is chosen is called Scarcity.
D. shareholder A. TRUE
B. AS E
3339. The regulatory body of stock exchanges
in our country granted statutory recogni- 3345. What are some of the ways of adding
tion in the year 1992 value?
A. SEBI A. Offering convenience
B. SIEVE B. Custom made capital
C. SBEI C. Customized services
D. IBES D. Advertising

3346. The aim of setting up a business is to C. Centralisation

A. Avoid Waste D. Division of labour
B. Ensure Tangibles goods 3352. One of this is not a factor that could de-
C. Exempt self from austerity termine occupation.
D. Make Profit A. Salary and Wages
3347. Chloe expects to sell 750 units at £5 per B. Skill and Training
month. What will her annual revenue be
NARAYAN CHANGDER
C. Friend’s choice
if she achieves this? D. Health factor
A. £7, 500
3353. Planning brings about efficiency and ef-
B. £3, 750
fectiveness.
C. £45, 000
A. Feature of Planning
D. £12, 500
B. Importance of Planning
3348. A consumer must derive from every C. Neither
goods used.
D. none of above
A. joy
3354. I am travelling to Aberdeen for a few
B. asset
days on business. I wish to work on the
C. product train and send the documents I have cre-
D. satisfaction ated to the office. Which piece of equip-
ment would be most suitable?
3349. These business owners may have trou-
A. Mobile Phone
ble raising capital. What type of business
ownership best describe the statement? B. Laptop
A. Sole proprietorship C. Tablet
B. Corporation D. Photocopier
C. Partnership 3355. What is the antecedent?
D. Franchise A. It is a phrasal verb.
3350. “There is full coordination and team B. It is a word, phrase, or clause that is
spirit among all employees”. Identify the replaced by a pronoun.
principle of management depicted here. C. It is a subject that represents clauses.
A. Equity D. It is a verb that gives additional pieces
B. Esprit De corps of information.
C. Initiative 3356. Qualification, Experience, Training and
D. Order Certification will fall under the umbrella of
3351. Extended form of delegation of author- A. Job Description

ity is called B. Job Specification
A. Specialisation C. Job Evaluation
B. Decentralisation D. Job Monitoring

3357. A small-sized business can have a max- 3362. Planning helps in reducing
imum of how many employees?
A. decision making

A. 5
B. memory
B. 10
C. direction for action
C. 19
D. risk of uncertainity
D. 20
3363. Which of the following is not a member
3358. Which of the following activities is not
of the group
associated with the final stages of produc-
tion? A. entrepreneur
A. Distribution of goods to final con- B. land
sumers
C. labour
B. Exchange of goods between buyers
and sellers D. transport
C. Marketing of goods and services to 3364. Read the case study identify the feature
prospective customers highlighted of Partnership?
D. Sourcing of raw materials
E. Warehousing of manufactured goods
3359. is the advancement of an employee

in an organisation (Higher Job) A. Unlimited Liability
A. Job Rotation B. Control by all
B. Training C. Mutual Agency
C. Promotion D. Partnership deed
D. Job Enrichment
3365. Cadbury have more than one type of
3360. The concept of global economy has come chocolate bar. This is known as
into existence due to
A. Product Trial
A. store of value
B. Product Differentiation
B. transfer of value
C. Invention
C. measure of value
D. Premium Prices
D. none of these
3361. Setting goals for employees that are 3366. What is the job of a business manager
aligned with the company’s goals de- A. oversee the activities of workers
scribes which management function?
B. ensure that a company or department
A. Planning is on track to meet its financial goals
B. Controlling C. hire, train and evaluate new employ-
C. Commanding ees
D. Motivating D. All of the above

3367. What is the difference between income C. new, more comfortable chairs
tax and corporation tax? D. use more shampoo
A. Both means the same
3372. the matric jackets of Harry Gwala high
B. Income tax is paid by individuals, cor-
school are manufactured by T D Jakes man-
poration tax is paid by businesses on the
ufacturers. this is regarded as
profits they make
A. tertiary sector
C. Income tax is paid by individuals on ex-
B. manufacturing
NARAYAN CHANGDER
tra payments received, corporation tax is
paid by businesses on revenues received C. secondary sector
D. Income tax is paid indirectly to the gov- D. primary sector
ernment, corporation tax is paid directly
to the government 3373. Which of these companies is most likely
to use the Boston Matrix?
3368. When we look at tools and money in-
vested in a business, it can be classified as A. Aldi
which factor of production? B. Cello tape
A. Natural resources C. Unilever
B. Labour D. A local window cleaner
C. Capital
3374. A business makes 28, 000 items a week
D. Entrepreneurship and employs 35 staff.Calculate the produc-
tivity per worker.
tion.Water, wood and fish are? A. 1500 units/week
A. Natural resources B. 35 units/week
B. Labour C. 800 units/week
C. Capital D. 900 units/week
D. Entrepreneurship 3375. Which of the statements about retained
3370. Identify the characteristics of profits is false?
management-” Management has to adapt A. You have unlimited amounts of money
itself to the changing environment.” available
A. Management is a continuous process B. Shareholders and employees could be
B. Management is a goal oriented pro- frustrated because there is less profit to
cess be ‘shared out’
C. Management is ever changing C. You do not have to pay interest
D. Management is a dynamic process D. You are free to use it for any purpose
3371. How can a hairdresser’s increase their 3376. If interest rates go up

added value? A. People with mortgages have to pay
A. private consultations with the hair- more to the bank each month
dresser B. People are less likely to buy on credit
B. longer waiting times cards

C. People with mortgages have to pay 3381. Which of the following is industry had
less to the bank each month been privatisation by government?

D. People are more likely to buy on credit A. telecommunication and education sys-
cards tem
B. housing estate and farming
3377. Method used to evaluate the effect of
the different aspects of the macro environ- C. shopping complex and restaurant
ment on business. D. none of above
A. Porters 3382. What is an advantage of a sole trader?
B. PESTLE A. You have full control
C. SMART B. You have more ideas
D. Objectives C. You can get finance easily
3378. When a cheque is said to be stale, this D. You can choose your shareholders
means that the cheque is 3383. Which is a limitation of rail transport?
A. valuable A. Not available to remote parts of the
B. neat country.
C. expired B. faster than road transport
D. rough C. Suitable for carrying heavy goods
D. Convenient mode for travelling long
3379. The following are all stages in the de- distances
velopment of a new product. Which option
below puts these in the order in which the 3384. The break-even point is the point where
stages should be carried out?i)Launch the the income generated is equal to the total
product into the whole market.ii) Develop costs.
and test a prototype of the new prod- A. True
uct.iii) Create new ideas for the product.iv)
B. False
Research into costs, methods of production
and likely sales. 3385. An entrepreneur is someone
A. i), iii), iv), ii) A. Someone who works for a new busi-
B. ii), iv), i), iii) ness
B. Someone who starts a new business
C. iv), ii), i), iii)
C. Someone who takes over an existing
D. iii), iv), ii), i)
business
3380. Tick the characteristics of successful en- D. Someone who does not want to work
trepreneurs
3386. is a list with company’s covering let-
A. Lazy ter, goods offered for sale and their prices.
B. confident A. sales list
C. Shy B. price list
D. Initiative C. number list
E. Risk-taker D. product list

3387. Management is C. no continuity

A. Art D. lack of capital
B. A science
3393. The basic objective of any business is
C. both art and science
D. Neither A. Profit
3388. Which of the following is covered under B. Growth
NARAYAN CHANGDER
consumer law? C. Survival
A. Employee rights
D. Customer satisfaction
B. Product safety
3394. The following except one are all ex-
C. National living wage
tractive occupationa. Agriculturalb. Oil
D. Safety in the workplace drillingc. Miningd. Fishing
3389. What is the reserve deposit ration A. Fishing
(rdr)? B. Mining
A. the proportion of money RBI lends to
C. Oil drilling
commercial banks
D. Teaching
B. the proportion of total deposits com-
mercial banks keep as reserves 3395. dr and cr in accounting means
C. the total proportion of money that com- A. doctor and creditor.
mercial banks lend to the customers
B. debit and credit.
D. none of above
C. director and credit.
3390. is the clerical activities that are car-
D. director and credit.
ried out on a day-to-day basis within an
organization in order to achieve set goals. E. director and credit.
A. Keyboarding 3396. Being effective means
B. Commerce
A. Completing task
C. office practice
B. Completing task efficiently but beyond
D. Computer Studies deadline
3391. Which of the following is not trained to C. Completing task on time using added
handle is work resources
A. the labourer D. None of the above
B. the teacher
3397. Liberalisation means:
C. the doctor
A. integration among economies
D. the mechanic
B. reduced government control and re-
3392. What is the advantage of partnership? striction
A. New skills and ideas C. policy of planned disinvestment
B. conflicts D. none of them

3398. Policy formation is the function of 3402. Which statement is TRUE:A ‘Business
A. Low level managers Enterprise is

B. Middle level managers
C. Top level managers
D. All of the above
3399. The ability to carry out one’s will de-

spite resistance is A. a business opportunity where you can
become a Franchisee
B. Somebody who starts their own Busi-
ness
C. An organisation who provides Goods,
Services or Both
D. Not a real business term
3403. Deciding on how goods get into cus-
tomers’ hands.
A. Selling
A. authority
B. Distribution
B. legitimacy
C. Pricing
C. rationalization
D. Product service management
D. power
3404. The money given to a petty cashier to
3400. One of the disadvantages of an en- take care of minor expenses in an organi-
trepreneur buying a new franchise is zation is called.
A. the profits of the franchisor’s business A. capital
will be lower
B. cash float
B. a share of the set up costs will be paid
C. business fund
to the franchisor
D. loan
C. consumers are less likley to not all de-
cisions are taken by the franchisee 3405. All of these are advantages of a small
D. consumers are less likley to have office except.
heard of the franchise A. Workers are able to learn more about
the activities within the whole business.
3401. A business face two basic options when
it needs to fill a vacancy:Promote or B. The workers perform a wide variety of
somebody already working for the busi- duties thereby reducing monotony of work
ness. and idle times.
A. Hire C. It can pay its workers wages/salaries
that other companies pay in their industry.
B. Recruit
D. The workers enjoy a close relationship
C. Redeploy with their employers, customers and sup-
D. Sack pliers.

3406. Planning process includes 3412. First bank of Nigeria Plc may dishonor a
A. 5 logical steps cheque presented for payment if
B. 6 logical steps A. Any alteration on the cheque is en-

dorsed
C. 7 logical steps
B. It is due for payment
D. 8 logical steps
C. It is presented after a period of six
3407. Starting and owning a person’s own months.
NARAYAN CHANGDER
business D. There is sufficient money in the
A. corporation drawer’s account
B. entrepreneurship E. The signature of the drawer is regular
C. sole proprietorship 3413. When a vacancy is filled by someone
D. partnership who is an existing employee of the busi-
ness.
3408. which of following forms of organisa-
A. Internal recruitment
tion require maximum number of Members
to start with? B. External recruitment
A. Sole Proprietorship C. Employee selection
B. One Person Company D. Recruitment
C. Public Company 3414. Which of the following is an example of
D. Cooperative society social environment?
A. money supply in the economy
3409. is the activity of influencing people
to strive willingly for mutual objectives B. consumer protection act
A. Motivation C. The constitution of the country
B. Planning D. composition of family
C. Communication 3415. The following are benefits to creating a
D. Leadership spending plan except:
A. encourage individuals to spend more
3410. Liberty Shoes Limited is a based
money
company
B. track income and expense
A. Indian
C. help individuals meet financial goals
B. united kingdom
D. help individuals live within their in-
C. US come
D. Singapore
3416. principle relates to the arrange-
3411. Foreman belongs to: ments of things and persons.
A. Top level A. Remuneration
B. Middle level B. Remuneration
C. Lower level C. Discipline
D. None of them D. Order

3417. The amount received at the beginning of another by providing lunch rooms or al-
a particular period by the petty cashier is lowing employees to attend company re-
expected to be recorded on the side of treats.

the petty cashbook A. social needs
A. Analyses column B. status needs
B. debit C. fulfillment
C. cash book folio D. none of above
D. credit
3423. Are headphones a fundamental need or
3418. Define verbal communication a want?
A. Sender doesn’t speak A. Need

B. Want
B. Receiver doesn’t receive a voice chat
C. Sender of the message speaks to the 3424. The principles of pure science is consid-
Receiver ered to be in nature.
D. The Sender writes a letter to the re- A. Flexible
ceiver B. Rigid
3419. What is a Memo? C. creative
A. A piece of Notice. D. none of the above
B. It is a formal typed paper. 3425. The Ledger used for keeping accounts re-
lating to gains or losses of business is
C. It is informal notice.
A. Ledger
D. It represents whole segments.
B. Journal
3420. Identify the level at which the directing C. Nominal
function takes place in an organisation
D. Real
A. Top Level Management
3426. Little chance of business growing or be-
B. Middle Level Management
ing stable
C. Lower Level Management
D. All of the above
B. Informal Business Disadvantage
3421. Which of the following is the character- C. Formal Business Advantage
istic of a business? D. Formal Business Disadvantage
A. Production
3427. The structure in which there is separa-
B. Exchange or sale tion of ownership and management as per
C. Risk element law is called
D. All the above A. Company
B. All business organisations
3422. refers to work environments in which
colleagues interact by providing opportu- C. Partnership
nities for co-workers to socialize with one D. Sole proprietorship

3428. What is a consumer?-best answer 3434. is an enterprise with only one per-
A. A consumer is someone who buys son as a member which avails all the ben-
goods for their own use. efits of a private limited company such as
separate legal entity, protecting personal
B. A consumer is someone whos sell assets from business liability and perpet-
goods for profit. ual succession.
C. A consumer runs a business as a CEO.
A. One person company
D. A consumer is someone who buys
B. Sole Proprietorship
NARAYAN CHANGDER
goods and services for their own use.
C. Company
3429. Select the 2 main types of stocks
D. Cooperative society
A. common stock and preferred stock
3435. Mr. Saad is setting up a bakery in his
B. investment and preferred stock
area which would design and sell cakes
3430. Net Profit = 500Revenue = 2000Ex- according to customer’s requests. Such a
penses = 1000Cost of Goods Sold =? business is an example of
A. 1500 A. Job Production
B. 1000 B. Flow Production
C. 3000 C. Partnership
D. 500 D. Batch Production
3431. are sections in a business where 3436. Which is the 4th step of the recruitment
all employees have similar skills and spe- procedure
cialise in particular activities.
A. interviewing
A. Groups
B. Identifying viable candidates
B. Departments
C. advertising
C. Wholesalers
D. none of above
D. none of above
3437. is a means of payment in written or-
3432. When your brand get legal protection der from a customer to his bank(banker),
and no one else is allowed to use it, this is to take money from his current account
called: and pay a certain amount of money to the
A. Copy right person whose name is written.
B. Patent A. Cash tape register
C. Trade Mark B. Cheque
D. None of the above C. Pay book
3433. Which of the following is an example of D. Atm card
a cash out-flow for a business?
3438. Reena maintains her family by using her
A. payments to creditors private vehicle for hire. Identify as public
B. sale of goods or private sector.
C. payment from debtors A. private
D. receiving a loan from the bank B. public

3439. How does technology affect the way 3443. When mr Shone decide to modernize his
people communicate? plant to use modern Machine for produc-
tion. He think twice to set up all. He will

divide it into a few division and prepare
his workers work base on their special-
ization and task. The disadvantages from
specialization is
A. The Workers become bored doing just
one jobs
B. The workers are trained in one task
and efficiency
A. it allows people to communicate with C. Reduce waste time and faster
others quickly and at a low cost D. Productivity increase and focus
B. it makes people less motivated to com- 3444. Which one of the following may not be
municate with others a factor behind starting a business?
C. it does not affect the ways people com-
A. Routine workload
municate
B. size of the firm
D. it makes it difficult to maintain privacy
when communicating with others C. finance
D. location of the business
3440. A group of designers and seamstresses
formed themselves into a company, Ja- 3445. A form you fill out to provide a business
maica Garments, which supplies uniforms your information, skills, and experiences.
and variety of clothes for the government.
A. Work experience
A. private
B. Social Security
B. public
C. Job Application
3441. One of the disadvantages to be a fran- D. none of above
chise and joint venture
3446. The current account holder who issues a
A. expensive
cheque is known as the
B. brand already out there
A. payee
C. good quality
B. drawee
D. advertise internationally
C. drawer
3442. Chose the correct sequence: D. issuer
A. Planning, Staffing, Organising, Control-
ling, Directing 3447. Business buys more that 50% of the
shares of another company and become its
B. Controlling, Planning, Organising, controlling owner.
Staffing, Directing
A. organic growth
C. Planning, Organising, Staffing, Direct-
ing Controlling, B. merger
D. Directing, Staffing, Organising, Con- C. take over
trolling, Planning D. joint venture

3448. Motivation is B. Cheaper

A. A component of ability, personal traits C. Potential of the employee is already
and desire known
B. An individual’s intensity, direction and D. All of the above
persistence
3453. What is the meaning of the term ‘ethical
C. An effort toward creating goals
behaviour’?
D. An constant intensity
A. Behaviour that conforms to the values
NARAYAN CHANGDER
3449. Which of the following is not an element of society
of directing? B. Behaviour that is illegal
A. Supervision C. Behaviour that is morally unaccept-
B. Communication able to society
C. Leadership D. Behaviour that is legal but morally un-
acceptable to society
D. Inspection
3454. Control as a short cut key is
3450. Which is a want?
A. cntrl
B. ctrl
C. crtl
D. cotl
3455. Chief Marketing Officer and Managing

Director is the part of
A. Water A. top level management
B. Food B. middle level management
C. Milk C. lower level
D. Love D. none of these
3451. The sequence in which particular opera- 3456. What does USP stands for?
tions are carried out in respect to the per-
formance of business activities of an orga-
nization is called
A. Business operation
B. Business opportunity
C. Office arrangement
D. Office performance
E. Office procedure A. Universal Standard Pilot
3452. What is the main advantage of internal B. Unique Selling Point

recruitment? C. United Service Providers
A. Motivates other employees D. Ultimate Secondary Procedures

3457. IN B2B TRANSACTIONS A BUSINESS 3462. This includes all charges at the post of
INTERACTS WITH A NUMBER OF OTHER shipment upto the loading of goods on
BUSINESS FIRMS WHICH MAY BE SUPPLI- board the ship and export duty, if any.

ERS OR VENDORS OF DIVERSE INPUTS A. FOB
A. TRUE B. CIF
B. FALSE
3463. What is a “minimum viable product”?
3458. Explain one concern a business might A. A bad product.
have about a key product becoming obso-
lete B. A good product.
A. Higher profit margins C. A product with enough features to at-

tract customers.
B. Decreased competition
D. A product at the end of its development
C. Loss of market share cycle
D. Increased customer loyalty
3464. Uma works as the production manager
3459. Which department is responsible for the in a company. Due to excess work, he
management and support of the workforce transfer some of his authority of perfor-
of a business? mance to his subordinate, Rajesh. How-
ever, the company did not like this move
as most of the decisions are taken by
top level management in the organisation.
This created rumours in the organisation
about the possible termination of Uma. It
was later clarified that no such step was
taken by the top management. Which
type of structure is highlighted in the line,
“Uma works as the production manager in
A. Marketing a company”?
B. Finance A. Divisional
C. Human Resources B. Functional
D. Operations C. None of the above
3460. What type of services would a car me- D. Both of the above
chanic provide? Explanation:The line ‘Uma works as the
production manager in a company’ high-
A. Repairing refridgerators lights the Functional structure.
B. Healing the sick
3465. Ordering only enough to stock to suit
C. Making new cars daily requirements is an examples of
D. Repairing cars which of the following?
3461. It is a good idea to read to your audience A. Scheduling

when presenting. B. Day-in-day-out inventory system
A. False C. just in time inventory system
B. True D. Early inventory system

3466. If a stock exchange goes in for ‘T+2’ 3472. In case of a Public company minimum
days of the transaction is settled within number of members are
two working days of occurring of the
A. 2
transaction, it is called
A. Fixed settlement B. 10
B. Rolling settlement C. 200
C. Pit stop trading D. unlimited
NARAYAN CHANGDER
D. none of above
3473. are people who have a big social me-
3467. Which of the following is NOT a growth
dia following.
stage of a business?
A. Incubation A. Borrowers
B. Start-up B. Investors
C. Maturity C. Influencers
D. Delivery
D. Bankers
3468. The allignment between business strat-
egy and business operations 3474. All of the following are factors of pro-
A. Strategy duction. Except?
B. Risk Management A. Land
C. Business operations B. Labour
D. none of above
C. Capital
3469. When employment is ended against the
D. Product
will of the employee
A. dismissal 3475. When heading is double-underlined, it
B. resignation means
C. redundancy A. type the heading in uppercase
D. firing
B. centre the heading
3470. The note is used if the seller has un-
C. type the heading in lower case
dercharged the buyer.
A. Credit note D. type the heading and underline twice
B. Cash note
3476. ITS MAIN FUNCTION IS TO CONTROL
C. Debit note AND COORRDINATES CURRENCY AND
D. Payment note CREDIT POLICIES OF OUR COUNTRY.
3471. What is the main aim of the Private sec- A. RBI
tor?
B. CENTRAL BANK
A. To provide essential services such as
hospital care C. SBI
B. To maximise profits D. BANK OF INDIA

3477. Which is not a benefit of divisional or- 3482. Rematerialisation (remat) that is get-
ganisation? ting physical certificates from the elec-
tronic securities.

A. facilitates expansion and growth
A. True
B. Promotes flexibility and initiative
B. False
C. Provides managers with authority to
supervise all activities 3483. Which of the following does not charac-
D. Provides a proper basis for perfor- terise business activity:
mance measurement A. Production of goods & services
3478. An expense is B. Presence of risk
A. money a business spends on the gen- C. Sale & exchange of goods & services
eral operation of business D. Salary or wages
B. money the business owes to other or-
ganisations and people 3484. A good or service which is essential to
living.
C. money Owed to the Business
A. Want
B. Opportunity cost
3479. A letter written by a trader to know C. Scarcity
about the quality, quantity, price etc of the
goods s/he wants to buy is called: D. Need
A. Enquiry letter 3485. What is a recession?

B. Order letter A. an increase in the amount of goods and
C. Complaint letter services produced per head of the popula-
tion over a period of time
D. Recovery letter
B. the expansion and peak phase of the
3480. Under:When you look at the factories business cycle. GDP, which measures a
and contraction site which type of sector nation’s economic output, increases
do you relate with. C. a significant decline in economic activ-
A. Primary sector ity or when there is negative economic
growth
B. Secondary sector
D. a general increase in prices and fall in
C. Tertiary Sector
the purchasing value of money
D. none of above
3486. A small number of consumers express-
3481. The simplest form of business owner- ing opinions about a new product or ser-
ship is a: vice in a group discussion is a
A. proprietorship. A. target market
B. partnership. B. focus group
C. corporation. C. survey group
D. cooperative. D. experimental group

3487. is a factual statement of tasks & du- C. Sincerity

ties involved in a job. D. Faithful
A. Job description
3493. WHICH IS THE E MERHUG
B. Job specification
A. DIJEIR3U
C. Job Analysis
B. Aaaaar
D. Job evaluation
C. KAHOOTBRUEWII
NARAYAN CHANGDER
3488. M in SMART stands for: D. EKJFIO4HFO
A. Modest 3494. Name the technique of Scientific Man-
B. Meaningful agement that lays down that there should
C. Money be two types of rates of wage payment
D. Measurable A. differential piece rate system

B. functional foremanship
3489. Communication through the use of vari-
C. standaralisation
ous parts of the human body is called
D. mental revolution
A. Body language communication
B. Gestural communication 3495. An aspiring entrepreneur studies the
census to obtain data about single-family
C. Oral communication households in Tucson, AZ
D. Verbal communication A. Primary
3490. Workers are motivated by money B. Secondary
alone.’ Who does this view of motivation
3496. Which is NOT TRUE about Change?
belong to?
A. it results of a loss of original identity
A. Herzberg and Taylor
and form
B. Taylor only
B. it means to become different
C. Maslow and Herzberg
C. Change can be controlled all the time
D. Herzberg only D. We can manage the impact of change
3491. It refers to the number of subordinates 3497. Your business plan should never list any
that can be effectively managed by supe- risks or potential problems.
rior
A. True
A. organisational structure
B. False
B. informal organisation
3498. Functional foremanship is an extension
C. span of management
of which of the following principles
A. A) division of work
3492. An officer who goes to office on time is B. B )discipline
said to be C. C)subordination of individual interest
A. Punctual to general interest
B. Regular D. D) Spirit of Corps

3499. A car is an example of which consumer B. Registrar of Companies

goods. C. Government of India

D. Government of the State in which Com-
pany is to be registered
3504. It is the oldest SFI set up in 1948

A. Industrial Finance Corporation of In-
dia (IFCI)
A. Convenience goods B. Industrial Credit and Investment Cor-
B. Select goods poration of India (ICICI)
C. Speciality goods C. Industrial Development Bank of India

(IDBI)
D. none of above
D. Died!1
3500. The central idea/s of an insurance is to
3505. Plastic utensils are often used as a low
make sure that:
cost, convenient option for business or per-
A. An insured is put back to the position sonal use. These utensils are lightweight,
as or she was before loss. easy to transport and can be disposed off
B. As insured under no circumstance easily instead of cleaned and reused. But
should make profit. plastic utensils are harmful from health
point of view and create various environ-
C. As insured should have a cover over
mental issues. Nowadays health and fit-
his risk.
ness trend is becoming popular. People
D. All the above. are looking for different alternatives and
have started opting for paper-made, steel
3501. What is the definition of human capital?
or glass utensils which has tremendously
A. The process of self investment increased the demand of these products.
B. The combination of all events in an in- The above para discusses an important di-
dividual’s life mension of Business Environment which is:
C. Purchasing wanted or desired items A. Economic Environment
D. Decisions influenced by friends, B. Social Environment
coaches and teachers C. Technological Environment
3502. it is similar to bank loan but used specif- D. Political Environment
ically for the purchase of land and building. 3506. Their(Wholesalers) profit margin is usu-
A. Debenture ally high. True/False
B. Bank Loan A. True(Yes it’s high)
C. Mortgage B. False(No it’s low)
D. Leasing 3507. REMEMBER:How many steps are in the
3503. Application for approval of name of a problem solving cycle?
company is to be made to A. 4 Step
A. SEBI B. 10 steps

C. 7 steps 3513. Which ratio tells us if a business might

D. none of above struggle to pay off its short term debts?
A. Profit margin
3508. Which of the following is a method of
external growth? B. Current ratio
A. Franchising C. Acid test ratio
B. Opening new stores D. YEARS
NARAYAN CHANGDER
C. Merger
3514. What is commission?
D. Outsourcing
A. Staff are paid based on the number of
3509. Social responsibility is sales they make
A. Same as legal responsibility
B. Staff are paid based on hour many
B. Narrower than legal responsibility hours
C. Broader than legal responsibility C. Staff are paid based on overtime rates
D. None of them D. Staff are paid based on how many
3510. An objective of a sole trader is items they produce
A. to sell more shares on the stock mar- 3515. are what a person feels is important
ket in life.
B. to increase the dividend given to in- A. Interests
vestors
B. Values
C. to survive in tough economic times
D. to maximise the amount of loans they C. Attitudes
can receive D. Beliefs
3511. Which of the following is a legitimate
3516. Which one of the following is NOT re-
activity that one does in order to earn a
quired in a good presentation?
living?
A. Occupation A. Facing the audience
B. Specialization B. Speaking clearly

C. description C. Extensive notes
D. Specification tagsOccupation D. Eye contact
3512. AER Annual Equivalent Rate takes into 3517. Which of the following columns is not
account that has been added to your part of a journal
savings
A. Cash
A. Tax
B. Interest B. Date
C. Value C. Folio
D. Time D. Debit

3518. Wants are limited C. additional layer of protection

D. immediate packaging

3524. What is the purpose of studying Busi-
ness Studies?
A. To learn about the history of business
B. To become a professional athlete
A. True C. To gain knowledge and skills related to

various aspects of business
B. False
D. To study the behavior of ants
3519. What is/are the way(s) to avoid a mis-
understanding? 3525. Revenue is:
A. send the same verbal and nonverbal A. The amount of money it takes to run a
message business
B. be specific B. profit
C. ask questions C. The amount of money you make from
D. all of the above selling goods and services
3520. Given example for genetic industries. D. Gifts of nature
A. Poultry farms 3526. The various activities involved in the

B. Mining process of recruitment include
A. Identification and assessment of the
3521. was promoted by financial institu-
different sources of recruitment
tions to cater to small and medium sized
companies B. Selecting the most suitable source or
A. Over The Counter Exchange of India sources
B. Bombay Stock Exchange C. Inviting applications from the prospec-

tive candidates
C. National Stock Exchange
D. All the above
D. None of these
3522. A sole trader invests $500 000 into her 3527. Any office item which is operated either
business. What is this an example of? manually, mechanically or electronically to
aid the office worker perform his duties
A. An overdraft faster, neater and more efficiently is called
B. Retained profits
C. Internal debt finance A. A. Communication
D. Internal equity finance B. B. Office document
3523. Secondary packaging refers to C. C Office equipment
A. transportation packaging D. D. Office procedure
B. first layer of protection E. E. Organization chart

3528. A Gantt chart C. receptionist

A. shows planned activities only. D. secretary
B. depicts responsibility. E. security
C. assesses quality 3533. Which is the following is not an effec-
D. tracks progress tive way of measuring the size of a busi-
ness?
3529. What stage would a business have large
A. profit level
NARAYAN CHANGDER
market share?
B. number of employees
C. value of output
D. value of sales
3534. True or False “An organizational chart is

a visual display of how people and work
are grouped together”
A. True
A. Intro
B. False
B. growth
C. maturity
tion of ownership and management as per
D. decline law is called
3530. The function of Stock Exchange which A. Company
helps in creating a continuous market B. All business organizations
where securities are bought and sold is:
C. Partnership
A. Safety of transactions
B. Pricing of securities
3536. which of following is not a feature of
C. Providing liquidity and marketability to
planning?
existing securities
A. planning is futuristic
D. Contribution to economic growth
B. planning is pervasive
3531. (ANA):Which of the following is a char-
C. planning establishes standards for
acteristic of a sole trader?
controlling
A. Owned and managed by one person.
D. planning focuses on achieving objec-
B. Established by two individuals. tives
C. Owned by a maximum of 10 members. 3537. what type of resources is the business’s
D. Has continuity. IT system?
3532. The visitors book in an organization is A. enterprise

handled by the B. land
A. clerk C. capital
B. director D. labour

3538. assist communities with job creation C. Recruitment

and becoming self-sufficient. D. All the above

A. NGOs
3544. Which of the following is true?
B. CBOs A. Every selling activity is marketing
3539. A plan is framed, it is implemented and B. Every marketing activity is selling
is followed by another plan on the basis C. Both a) and b)
of new requirements and future conditions.
D. None of these
Which of the following best describes the
above statement? 3545. Aims to cover the insured for losses that
A. Planning focuses on achieving objec- may be incurred as a result of unforeseen
tives. circumstances.
B. Planning is continuous. A. Indemnification
B. Insurable interest
C. Planning is futuristic.
C. Good faith
D. Planning is a mental exercise.
D. Compulsory insurance
3540. Who are First line managers?
3546. Which of the following does not repre-
A. Top level sent the role of business:
B. Middle level A. Survival
C. Supervisory level B. Growth
D. Chairman C. Reward
D. Activity
3541. All are the examples of Primary Sectors
except? 3547. Threats are factors in the market which
A. farming present gaps in the market.
B. shops A. True
C. forestry B. False
D. mining 3548. Credit screening and control is a tech-

nique of risks
3542. Leadership is the process of A. Preventing risk
A. Supervision B. Shifting risk
B. Delegating authority C. Avoiding risk
C. Making people responsible without D. Dividing risk
providing them any authority
3549. Which of the following is not a conse-
D. Influencing the behaviour of people quence of negative attitude to work by an
3543. The following is concerned with devel- employee?
oping a pool of candidates in line with the A. Dismissal
human resources plan. B. promotion guaranteed
A. Development C. query
B. Training D. suspension

3550. Which of the following is an internal 3555. SAIL is example of

source of finance?
A. Government Company
A. Overdraft
B. Statutory Corporation
B. New Partner
C. Departmental Undertakings.
C. Venture capital
D. Retained profits
3556. Highlight two risks of risk and reward?
NARAYAN CHANGDER
3551. One of advantages in specialisation is
A. Lack of security
A. workers move around
B. Independence
B. use limited resources
C. Financial loss
C. workers become bored and absent
D. Adding value
without replacement
D. Workers are trained and less time to 3557. Select the answer which is related to
move public limited company.1.Minimum number
of directors is one.2.Can be registered in
3552. The following are sanctions to check the share market’3.Minimum number of
lateness to work except members is one and maximum is unlim-
A. Denial of opportunities ited.4.Public can be invited to purchase
shares.5.Insolvency test should be done
B. Elevation before paying dividends.
C. Pay deduction A. 1, 2, 3, 5
D. Query B. 1, 3, 4, 5
E. Suspension C. 1, 2, 3, 4
3553. All are important features of packaging D. 1, 2, 4, 5
for a breakfast cereal except that it must E. 2, 3, 4, 5
A. contain important health and contents
information 3558. What is the MAIN purpose of using a
PLC?
B. protect the cereal from being crushed
whilst transported
C. be eye-catching and attract the con-
sumers to the product
D. be able to be re-used by the manufac-
turer
3554. Mahindra & Mahindra Limited is a A. to help with staffing issues

A. manufacturing company B. to improve customer service
B. construction company C. to help make better marketing deci-
C. IT company sions over time
D. finance company D. to lift salaries for directors

3559. Unlike professions such as medicine or achievement of organizational goals. Iden-

law which require a practising doctor or- tify the feature of the principles of man-
lawyer to possess valid degrees, nowhere agement being described in the given

in the world is it mandatory for a man- statement.
agerto possess any such professional de- A. Cause and Effect relationships
gree. Identify the characteristic of the pro-
fessionbeing discussed above which is not B. Optimum utilization of resources and
being strictly met by management effective administration
C. Formed by practice and experimenta-
A. Well defined body of knowledge
tion
B. Restricted Entry
D. Mainly behavioural
C. Professional Association
3564. Which of the following is not a fixed as-
D. Ethical code of conduct set?
3560. Example of public sector A. furniture and fittings

B. land and building
A. oil & natural gas corporation
C. plant and machinery
B. Plumbers and techinicians
D. stock
C. Hospitality
3565. efficiency is associated with ef-
D. Retail and food
fectiveness which is the aim of all man-
3561. One advantage of appraisal for an em- agers.
ployer is A. Delayed
A. Gives them an opportunity for promo- B. Average
tion C. Poor
B. Helps in the planning and development D. High
of the business’s human resource provi-
sion 3566. The board of directors of a joint stock
company is elected by
C. Acts as a motivator
A. General public
D. Allows them to achieve their full poten-
B. Government bodies
tial
C. Shareholders
3562. Which one of these is NOT a primary re- D. Employees
search method?
3567. True or false?Individuals are interested
A. Questionnaires
in knowing the financial position of a busi-
B. Observation ness.
C. Survey A. true
D. Government reports B. false
3563. The principles of management enhance 3568. Select the correct career pathways for
the understanding of relationship between the following career:Chef
human and material resources for the A. Lodging

B. Recreation, amusements & attractions 3574. Which of the following statements is in-
C. Restaurant and food/beverage ser- correct with respect to business environ-
vices ment?
A. Business environment is dynamic in
D. Travel and tourism
nature which keeps on changing
3569. Entrepreneurs tend to be cautious. B. Business environment is easy to under-
A. True stand in totality
NARAYAN CHANGDER
B. False C. Business environment is the sum total
of all the factors external to a business
3570. Main methods of business expansion? firm
A. Internal growth & External growth D. Business environment is uncertain as
it is difficult to predict the future environ-
B. Horizontal integration and Vertical in-
mental changes
tegration
Explanation:The incorrect statement is
C. Backward vertical integration & For- that the business environment is easy
ward vertical integration to understand in totality. It is dynamic,
D. Conglomerate uncertain, and difficult to predict future
changes.
3571. which one of the following is depart-
3575. Which of the following countries has
mentalisation based on functions?
most likely seen the sharpest decline in em-
A. finance ployment in the primary sector in the last
B. marketing 50 years
C. both (a) and (b) A. USA
D. west territory B. Uganda
C. Bangladesh
3572. There are a few reasons why people go
to work. The main reason is money. The D. Chad
others are security, job satisfaction, social 3576. Which logo it this?
needs and
A. Health Care
B. Self-Importance
C. Business
D. Friends
3573. A(n) is a set of guidelines for a busi-

ness to follow when recruitingprospective
employees.
A. Needs Analysis A. Instagram
B. Job Description B. Snapchat
C. Recruitment policy C. My space
D. Employment agency D. Amazon

3577. The labour productivity of a business is 3582. What is an advantage of Specialization?

475 units a month. The business employs A. Better quality of products and services
52 staff. Calculate its total output.

B. Reduced cost for companies
A. 24, 600 units
C. Faster production of products and ser-
B. 26, 800 units vices
C. 24, 700 units D. All answers are correct
D. 27, 600 units 3583. Which of these is an irregular income?
3578. Which of the following is most likely to A. Wage
provide a business with primary market B. Salary
research?
3584. Management consists of a series of
A. A television show inter-related activities of planning, organ-
B. A customer survey ising and controlling. Which nature of man-
agement is this?
C. A newspaper article
A. Management as a Process
D. An Australian Bureau of Statistics Pub-
lication B. Management as a Discipline
C. Management as a Group
3579. Numeric keys are found at the row
D. None of these
if the keyboard
A. Fifth 3585. An entrepreneur can be defined as:
B. First A. An individual who has a new idea for a
good or service.
C. Second
B. An individual who wants to make all of
D. none of above his/her own decisions.
3580. function of management is con- C. An individual who prepares their own

cerned with both ends and means. business plan.
A. Organizing
B. Staffing 3586. People who affected by usually
have low income levels, education and
C. Planning skills
D. Directing A. Mental illness
3581. Maria is using her savings to open a B. Poverty

shop selling clothing from Mexico. What C. Inequality
type of business is it? D. No school
3587. Which is the process followed to share
B. Partnership tasks?
C. Corporation A. Centralisation
D. none of above B. Decentralisation

C. Delegation B. Brand
D. All of the above C. Promotion
3588. include offering cash discounts, D. Slogan
sales contests, free gift offers, and free
3593. Which theorist said that people are only
sample distribution etc.
motivated by money?
A. Advertising
A. Maslow
B. Sales promotion
NARAYAN CHANGDER
B. Taylor
C. Personal selling
C. Hertzberg
D. Public relations
D. O Brien
3589. Which of the following is not a non-
economic activities 3594. Books of original entry are also known
as
A. Personal satisfaction
A. cash book
B. Social obligation
C. Advertisement of products B. journal
D. Love and affections C. petty cash book

D. receipt
3590. What is the advantage to a business of
selling a franchise license to franchisee? 3595. The most appropriate way to greet a
A. The business can expand more quickly visiting client is to
B. The franchisor owns all of the shops A. ask them what they want
C. The business buying the franchise is B. shake hands
likely to be successful C. smile and introduce yourself
D. none of above D. ask them to sit and wait until you are
3591. Which of the following best describes ready to deal with them
how value can be added to a product
3596. what is business concerned with for the
through branding?
satisfaction of the needs of the society?
A. When a product is made to high stan-
A. production and distribution of goods
dards demanded by customers
B. production and distribution of services
B. When a product saves the customer
time C. production of money
C. When a business is recognisable by its D. all of the above
name and message
3597. A decision to acquire a new and modern
D. When a business launches an updated
plant to upgrade an old one is a
product with new features
A. Financing decision
3592. The verbal and visual expressions that
B. Working capital decision
come to a consumers mind when they think
of a business. C. Investment decision
A. Logo D. None of the above

3598. which is not tertiary sector? B. Secondary

A. consumers have higher disposable in- C. Tertiary

come to spend on services
D. Commercial
B. economic growth
C. resources decrease due to depletion 3604. Choose the incorrect statement about
of natural resources pricing objectives as a factor affecting the
price of a product.
D. increased globalisation
A. If a firm’s objective is to maximize prof-
3599. Job-Share is when its in the short run, it should charge maxi-
A. One person does all the work while an- mum price for its products.
other supervises B. If a firm’s objective is to capture mar-
B. One person does the job 2-3 days a ket share, it should keep low price of its
week product.
C. Same as full-time C. If a firm wants to attain product quality
leadership, it should charge lower prices.
D. Two or more people combine to fill one
job role D. If a firm is facing problems in survival
due to stiff competition, it may offer dis-
3600. An enterprise must behave as a good cit- count on its products.
izen is an example of its responsibility to-
wards 3605. which of the following is not a part of
A. Owners the business environment of business?
B. Workers A. Customers
C. Consumers B. Supplier
D. Community C. Competitors
3601. Export means D. None of the above
A. buying goods from another country 3606. Which one of following is not a function
B. selling goods to another country of money.
C. only making one kind of product A. As a measure of value.
D. none of above B. As a storage of value.
3602. THE DUTY OF BUSINESSES TO CON- C. As a methods of differed payment.
TRIBUTE TO THE WELL-BEING OF SOCIETY D. Having a common acceptance.
A. SOCIAL RESPONSIBILITY
E. As a medium of exchange.
B. RULES AND PROCEDURES
C. BUILDERS 3607. what is the full name of Jaypee Group
D. FINANCE A. Jaypee Group

B. Jai Laxmi associated limited
3603. The industries which provide support
services to other industries are known as C. Jain associated limited
A. Primary D. Jaiprakash Associates Limited

3608. Jane is a current account holder with 3613. are intangible in nature; they are
Access Bank. She issues a cheque of neither manufactured, transported nor
#500, 000 to Jackson. From the state- stocked.
ment above, the drawer is
A. Management
A. #500, 000
B. Jackson B. Services
C. Access Bank C. Business
NARAYAN CHANGDER
D. Jane D. Entrepreneurship
3609. What is the first stage of the product
life cycle? 3614. Commission agents and brokers were
known as
A. Trading community
B. Transportation agents
C. Intermediary
D. Company
A. Maturity
3615. The refers to the external environ-
B. Decline ment, over which management has no con-
C. Launch trol.
D. Introduction A. market
3610. Businesses can be stagnant true or B. macro
false?
A. True 3616. Organisational development:
B. False
A. Is a strategy of redesigning the or-
3611. A Business is successful when ganisational structure to be flatter and
A. They sell products that the customers increasing cross-functional activities and
don’t want reshaping the culture to accept admitted
failures and mistakes.
B. They sell products that customers
want B. Is a change process based on system-
C. They want to spend more money atic collection of data and then the selec-
tion of a change action based on what the
D. They lose customers
analysed data indicates
3612. Under accountability a person is answer-
C. Is a culture for change that stimulate
able for the
a culture of innovation.
A. Growth of company
B. final outcome of the assigned work D. Is a collection of planned interven-
tions, built on humanistic democratic val-
C. delegation of authority ues that seeks to improve organisational
D. none of these effectiveness and employee well-being.

3617. A sole proprietorship form of business 3622. Rama bought a readymade dress for
has the following features except that it Rs.5, 000. her friend liked the design of
dress, so Rama sold the same dress to

A. comes to a halt once the owner is dead
her friend for Rs.5, 500. After completing
B. confers the risk and profit on its owner her studies Rama opened a shop of selling
C. enjoys privacy in its operation readymade dresses for girls.Can a trans-
action between Rama and her friend be
D. requires huge capital to set up termed as business?
3618. Since more number of people have be- A. Yes
come more beauty and health conscious, B. No
our economy has witnessed an unprece-
dented surge in the number of health and 3623. is an important factor deciding the
beauty spas and wellness clinics. Related success or failure of a product in the mar-
feature of business environment being de- ket
scribed in the above lines is- A. branding
A. Totality of external forces B. transportation
B. Dynamic nature C. *packaging
C. Interrelatedness D. pricing
D. Relativity
3624. Even after spending a lot of money on
3619. Which of the following instruments is the surveys the company concludes that its
traded in the money market? not easy to understand the business envi-
ronment and its properly understood only
A. bonds in parts.” Identify the features of the busi-
B. debentures ness environment been highlights in above
case
C. shares
A. Inter relationships
D. gilt-edged
B. Complex
3620. Firms whose business activity involves C. Dynamic
the extraction of natural resources.
D. Uncertain
A. Duodenary Sector
B. Secondary Sector 3625. All are the functions of management, ex-
cept:
C. Primary Sector
A. Organising
D. Tertiary Sector
B. Directing
3621. Why is customer satisfaction important C. Coordination
to a business?
D. Staffing
A. customers will become repeat buyers
3626. WHICH FORM OF PUBLIC SECTOR EN-
B. customers will be happy
TERPRISE IS MOST SUITABLE WHEN NA-
C. customers are stakeholders TIONAL SECURITY IS CONCERNED?
D. customers are never satisfied A. DEPARTMENTAL UNDERTAKING

B. PUBLIC CORPORATION 3632. It is a short-term, negotiable, self-

C. GOVT. COMPANY liquidating instrument which is used to fi-
nance the credit sales of firms.
D. PRIVATE SECTOR
A. (a) Commercial bill
3627. What is the name of the book of corre-
spondence used for recording the particu- B. b) Commercial papers
lars of mails coming into an organisation?
C. (c) Call money
A. incoming
NARAYAN CHANGDER
D. (d) None of the above
B. outgoing
C. air 3633. Why must shareholders and investors
D. inland know the business size?
3628. The most popular classification of lead- A. They want to know if it’s safe to invest.
ership styles is based on
B. Larger firms are generally safer to in-
A. Authority vest.
B. Responsiblity C. They want know how you keep your
C. Delegation money.
D. Accountabilty D. none of above
3629. Who had given general principles of
management? 3634. In partnership, partners liabilities are
A. Taylor A. limited
B. Peter B. unlimited
C. Fayol
C. Limited to the capital of the business
D. Barnard
D. Both A and C
3630. Customer Needs
A. What a customer needs from a prod- 3635. Employees welfare and related matters
uct. are handled by manager
B. What a customer wants from a prod- A. Marketing
uct.
C. What a customer has to purchase in or- B. Personnel
der to survive. C. Production
D. What a customer really really really
D. Administrative
needs.
3631. Oil refining belongs to which sector of 3636. Top level management consist of
the economy?
A. Supervisors
A. Primary sector
B. Finance manager
B. Secondary sector
C. Tertiary sector C. CEO
D. none of above D. General manager

3637. The period of service for which the can- C. psychographic

didates are not appointed on a permanent D. demographic
basis but tried for a few months on the

job. 3641. What is a disadvantage of being an en-
A. Period of probation trepreneur?
B. Appointment letter
C. Performance Testing
D. none of above
3638. The Economic Survey, 2019 suggests

that the psychological biases can be used
in the realm of tax compliance. It is in A. You have more control over your work
favour of using religious norms such “dy-
ing in debt is a sin” to improve tax com- B. You have a more flexible schedule
pliance. Identify the related dimensions of C. You do not always receive a regular
business environment. paycheck
A. Legal dimension and Social dimension D. Your work schedule is always pre-
B. Social dimension and Economic dimen- dictable
sion
3642. The market deals with new/fresh
C. Technological dimension and Political issue of securities and is, therefore,
dimension known as new issue market
D. Political dimension and Economic di- A. Primary
mension
B. Secondary
3639. To conserve tigers, Airexpress started C. Either
an earnest awareness campaign ‘Save our
Tigers’. Which objective of management is D. Neither
highlighted here? 3643. True/False:The Environment (Protec-
A. Personal tion) Act, 1986 primarily focuses on
B. Organisational wildlife conservation.
C. Social A. True
D. Both (b) and (c) B. False
Explanation:The objective of management
3644. APPLICATION:What factors would you
highlighted in the ‘Save our Tigers’ cam-
change about the Force-Field analysis?
paign is social, as it aims to conserve
tigers and raise awareness among the A. It being anonymous
public. B. Reduce the long steps that needs to be
taken.
3640. Sorting customers by their physical and
social characteristics is called segmen- 3645. Billboards, catalogues, and posters are
tation. most closely associated with the market-
A. behavioral ing mix activity of:
B. statistical A. Pricing

B. Distribution 3651. A source document used as a means of

C. Product development receipt and payments instead of cash is
D. Promotion A. Invoice
B. Cheque
3646. A Net Profit occurs if:
C. Debit note
A. Gross Profit is greater than expenses
D. Credit note
B. Expenses greater than Gross Profit
is someone that has been given the
NARAYAN CHANGDER
C. None of the listed choices 3652.
permit to import, buy and sell chemicals
D. none of above
A. an agent
3647. Which of the following best describes a B. a retailer
LOAN?
C. a consumer
A. Money borrowed that can be paid back
if one feels like it. D. a licensed vendor
B. Money borrowed 3653. Which principle of management states

C. Money borrowed with the expectation to receive and fulfil orders from one boss?
of paying it back in a timely manner. A. Order
D. Money gifted to someone with no ex- B. Discipline
pectation of payback. C. Unity of direction
3648. is a business owned by one person D. Unity of command
A. Sole Trader 3654. When the seller failed to sent same
B. Partnership goods charged in the invoice to the buyer,
C. Public Limited Company the buyer issues a
D. Private Limited Company A. Credit note

B. Debit note
3649. A written statement of the human qual-
ification, education and experience needed 3655. Product refers to
to perform a job is referred to as A. the design, feature and quality of prod-
A. Job design uct.
B. Job enrichment B. the channel used to distribute the prod-
C. Job description uct.
D. Job specification C. the price of the product.

D. the advertising and promotion of the
3650. Where would you usually find a sum- product.
mary of the work history of a prospective
employee? 3656. Maritime transport means
A. CV A. Waterway
B. Job Description B. Land
C. Person Specification C. Air
D. none of above D. Rail

3657. Gross profit is calculated by 3662. Majority of the disputes in industries

are related to the problem of
A. Revenue-Total Costs

A. Wages
B. Revenue + Variable Costs
B. Salaries
C. Revenue-Cost of Sales
C. Benefits
D. Revenue-Fixed Costs
D. All the above
3658. Identify the benefits of good customer 3663. Is a business partnership structure incor-
service to the business. porated or unincorporated?
A. Customers who did not enjoy their ex- A. incorporated
perience, will recommend the business to
B. unincorporated
friends.
B. Customers who enjoy their experience, 3664. The ability of a buyer to make spot pay-
will spend more money. ment for commodities bought explains his
shopping tips of
C. The business will not expand.
A. paying with cash
D. The business will get bad reviews.
B. setting a budge
3659. Electric power plants, natural gas, C. selecting the best time
petroleum and telephone industries are D. shopping with a list
some examples of the sector.
A. Private 3665. In mixed economy, which of the follow-
ing groups of industries are most likely to
B. Public controlled/owned by government?
A. Hotels and restaurants
3660. The minimum number of directors in pri-
vate public and Co-operatives respectively B. Health and public transport
are C. Food shops and farming
A. 1, 2, 7 D. none of above
B. 1, 2, 10 3666. Tick the advantages of division of
C. 2, 1, 10 labour/ specialisation
D. 2, 2, 10 A. It saves time
E. 1, 1, 2 B. higher productivity
C. if someone is absent, the production
3661. Which of the following best describes line could stop
the term supplier? An individual or organ-
D. employees might get bored
isation that provides a business with:
A. Demand 3667. A note on the door stated, “Keep this
door closed at all times.”Are these one-
B. Raw materials way or two-way communication?
C. Labour A. One-way communication
D. Capital B. Two-way communication

3668. The insured should not be allowed to 3672. A good or service that is essential for
make any profit by selling damaged prop- living is called
erty or in the case of lost property being A. Want
recovered. Which principle of insurance is
associated with this? B. Needs
A. Principle of contribution C. Interest

D. Desire
B. Principle of proximate cause
3673. Which 2 of the following would a candi-
NARAYAN CHANGDER
C. Principle of mitigation of loss
date submit when applying for a job?
D. Principle of subrogation
A. Curriculum vitae
3669. Office can best be defined as a place B. Job Specification
where activities are carried out
C. Application form
A. Ceremonial
D. Job Description
B. Recreational
3674. What is the formula for break even
C. Clerical
A. Fixed costs / contribution
D. Sporting
B. Fixed costs / selling price
3670. What is the production chain for the di- C. Variable costs / selling price
agram?
D. Fixed costs / margin of safety
3675. One of the disadvantages of delegation

is that
A. workers are given more authority
B. there is less control over the work
done by staff
C. managers have more work to do
D. workers may gain job enrichment
A. Cars
3676. Share Capital & Loans are an example
B. Fuel of
C. Lorries A. Internal sources of finance
D. Motorbikes B. External sources of finance
3671. Mr. Ali is basically a cloth merchant; C. Trade Credit
however, recently he has also taken over D. Finance
a fast food restaurant. Such integration or
business growth is known as 3677. What are the problems that partnership
normally come across? (ANA)
A. horizontal integration.
A. Different ideas can lead to a conflict or
B. forward vertical integration.
misunderstanding.
C. backward vertical integration. B. Unequal salaries can lead to a low per-
D. conglomerate integration. formance.

C. The fact of partners consultation be- 3683. Which of the following best describes a
fore making decision can be time consum- balance sheet?
ing.

A. A summary of the total debt and liabil-
D. All of the above. ities of a business
B. A statement of total stock compared to
3678. The average number of hours worked by
expected sales
a full-time employee in the UK is
C. A statement of profit or loss for a given
A. 48
period compared to expected levels
B. 32
D. A statement of the book value of all of
C. 39.1 the assets and liabilities of a business at
D. 40.2 a particular date
3679. Another name for producer is 3684. This form of investment requires a min-
imum amount of R1 000 to be invested:
A. users
A. Unit trusts
B. wholesalers
B. Shares
C. manufacturer
C. RSA Retail Savings Bonds
D. clients
D. Fixed deposits
3680. Grouping of activities on the basis of 3685. Unemployment refers to people who are
product lines is a part of willing and able to work, but cannot find
A. Delegated Organisation jobs.
B. Divisional Organisation A. True
C. Functional Organisation B. False
D. Autonomous Organisation 3686. Management is essential for the organ-
isation which are
3681. Name the economic activities in which
Rishab is involved who is working as man- A. Non-Profit organisations
ager in a bank? B. Service organisations
A. Profession C. profit organisations
B. Business D. All of the above
C. Employment 3687. Hertzberg discusses which two factors
D. None of these for motivation?
A. Money and Safety
3682. Who makes decisions in decentralized
organizations? B. Money and Happiness
A. A small group of people C. Health and Wellbeing
B. Decisions are delegated to a larger D. Hygiene and Motivators
group
3688. Which of the following is NOT an exter-
C. One person nal influence on a business?
D. None of these answers A. Changes in consumer tastes

B. A weakening economy 3694. A partner who is not actually involved

C. Conflict between employees in the partnership but lends his name for
public relations purposes is a:
D. Changes to business laws
A. silent partner.
3689. Which of the following products con- B. general partner.
sume maximum time and effort to
purchase- C. Nominal Partner
D. none of above
A. Convenience
NARAYAN CHANGDER
B. Shopping 3695. Employee recognition programs consist
of personal attention and expressions of
C. Specialty
interest, approval and appreciation for a
D. All the above job well done.
3690. What does a sole trader who can no A. True
longer meet their debts face? B. False
A. bankruptcy 3696. Revenue is
B. liquidation A. Money made from selling products
C. prison B. Money paid to suppliers for materials
D. voluntary default C. Expenses x Units produced
3691. Top management makes decisions in D. Monthly rent payments to landlord
the business.
3697. Which of the following is not an at-
A. strategic tribute of honesty?
B. operational A. Commitment
3692. What is happening here? B. Fraudulence
C. Devotion
D. Sincerity
3698. disadvantages of a sole proprietor
A. unlimited personal liability
B. limited life span
A. Bartering
C. unwanted customer
B. Cooking
D. limited growth
C. Flirting
E. legal entities
D. Machismo
3699. CHARACTERISTICS OF DIRECTING
3693. Which device is the primary input device A. Directing initiates action
on the computer?
B. Directing is a key managerial function.
A. mouse
C. The directing takes place wherever
B. Microphone superior-subordinate relations exist
C. Keyboard D. Directing integrates employees-
D. Scanner efforts

3700. The reward for an entrepreneur is 3705. “They started collecting various alter-
natives start analysing them.” Identify
A. rent
the benefits been highlighted in the above

B. salary case.
C. profit A. Continuous
D. capital B. Decision making
3701. The company finds new competitors and C. Mental exercise

technological challenges which are posing D. Provides direction
new changes for it.” Identify the fea-
tures of the business environment been 3706. Cooking food by mother for her family
highlighted in the above case. is:
A. Relativity A. Economic activity
B. Complexity B. non-economic activity
C. Dynamic C. both
D. The totality of external forces D. none
3707. Who will most likely succeed

3702. A natural resource is:
A. Antonio
A. Gifts of nature. What the earth makes
naturally B. Noel
B. Human workers C. Connor
C. Man made things that help make a D. James
good or service
3708. In these days, there is change in work-
D. A person who risks their time and ing conditions of the organisation and man-
money to start a business agers, it shows
3703. A description of the type of person who A. Management is all pervasive
would best fit the job, their character, B. Management is goal oriented
their experience and skills.
C. Management is dynamic process
A. Person specification
D. Management is process
B. Personal skills
3709. What is the definition of Inflation?
C. References
A. the total value of the country’s goods
D. Application form and services
3704. Which of the following is not a function B. a general increase in prices and fall in
of the management the purchasing value of money
A. Planning C. the number or proportion of people
with out work
B. Staffing
D. an increase in the amount of goods and
C. Coordination
services produced per head of the popula-
D. Controlling tion over a period of time

3710. All of the following are external people

who would be interested in knowing the
financial position of a business except
A. creditors
B. banks
C. employees
D. competitors
NARAYAN CHANGDER
3711. An applicant seeking employment A. True
should direct his application to the B. False
office
C. Maybe
A. accounts
D. I don’t know
B. personnel
3716. HR department is an information
C. production provider to raise awareness and inform
D. sales department and functional areas on change
in policy.
3712. It helps to save time, money and effort, A. Service Role
and increases efficiency.
B. Executive Role
A. Procedure
C. Audit Role
B. Programme
D. Facilitator Role
C. Rule
3717. The best definition of fixed costs are
D. Method those that do not vary with:
3713. Which of these is not part of the ways A. time
to maintain a good posture while using a B. seasons
keyboard
C. output
A. Shoulders relaxed.
D. number of workers.
B. Keep wrist off the keyboard
3718. Which of the following categories busi-
C. Keep wrist on the keyboard ness is classified?
D. none of above A. Industry sector
3714. Funds that are required to purchase B. Size

fixed assets like land and building, plant C. Legal structure
and machinery, and furniture and fixtures D. All the above
is known as
A. fixed capital 3719. The private sector consists of business
owned by
B. working capital
A. Individuals
3715. Management is a science but not an art. B. Government

3720. Government has the responsibility to 3725. A government company is any company
make policies and laws about the rights in which paid up capital held by the gov-
and responsibilities of citizens and the de- ernment is less than:

livery of government services.
A. 49%
A. True
B. 50%
B. False
C. 51%
3721. The debit side of the ledger is at the
D. 60%
A. left-hand side
B. right-hand side 3726. Which of the following is not a compo-
C. centre side nent of business studies
D. left-right side A. Office practice
3722. During production a business will check B. shorthand
the quality of the product at each step.
This is known as C. office keeping
A. Quality assurance D. book keeping
B. Quality checks
3727. The term “office” means a place where.
C. Quality control
A. Government documents are kept
D. none of above
B. Customer’s decisions are made
3723. What is the minimum number of days
needed to complete the project? C. Co-ordination and clerical work are
done
D. Arranged documents are stored
3728. Keeping in view the changes in the

consumer demands and preferences
“Tastemaker Bakery” has reduced the
A. 10
sugar and fat content in its products. This
B. 12 approach in business shows that manage-
C. 17 ment is
D. 33 A. an intangible force
3724. Which of the following is a benefit to a B. a group activity
start-up business of identifying and under-
standing customer needs? C. a dynamic function
A. Increased possibility of survival D. a multidimensional activity

B. Lower chance of breaking even
3729. Limited partnerships are not allowed in
C. Customer demand for its products will India.
be minimal
A. True
D. Increased risk of making costly mis-
takes B. False

3730. If business is to operate in a society C. land

which is full of diverse and complicated
problems, it may have
A. Little chances of success 3736. Select the answer which shows the
B. Great chances of success products included in Industrial Sector in
GDP sectorial classifications.
C. Little chance of failure
A. Livestock / Mining / Manufacturing /
D. No relation of success or failure
Gas / water supply
NARAYAN CHANGDER
3731. which organisational structure is more B. Mining and Quarrying / Home dwelling
economical? / Manufacturing / Construction
A. functional C. Construction / Manufacturing / home
B. divisional industries / water supply / communica-
C. formal tion
D. informal D. Mining / Electricity / Home industries

/ Water supply / Construction
3732. Changes and events cannot be elimi-
nated but they can be anticipated and man- E. Mining / Garment Industry / Fishery /
agerial response to them can be devel- Home dwelling / Construction
oped. Which importance of planning is
3737. If a person registered their company to
highlighted in the above statement?
both get limited liability and be able to
A. Planning provides direction. sell their company’s stocks publicly, and
B. Planning reduces overlapping and the company was legally bound to oper-
wasteful activities. ate solely on a profit motive, what type of
business would they have registered their
C. Planning reduces the risk of uncer-
company as?
tainty.
D. Planning facilitates decision making. A. A c-corp.
B. A limited liability company.
3733. A white collar worker is
C. A sole proprietorship
A. Office based employee
B. Manual based employees D. A general partnership
3734. Dividend is a share of profit to 3738. which of the following statement is true
with reference to planning?
A. debtors
B. creditors A. planning is pre-requisite for control-
ling
C. partners
B. planning does not lead to rigidity
D. shareholders
C. planning enables a manager to look
3735. which of the following is an example of ahead and anticipate changes
working capital requirements
D. planning facilitates co-ordination
A. furniture among departments and individuals in the
B. fixtures organisation

3739. What possess general acceptability? 3744. What is the disadvantage of a franchise
A. Bank draft A. Share Profits

B. Money B. Shares Profit
C. Bill of exchange C. Profit had to be shared
D. none of above D. You have to share your profits.
3745. The process of creating something new
3740. India is the preferred Destination for
that makes life better is called
BPO because of
A. Numerous facilities
B. Tax free zone for BPO’s
C. Poor conditions
D. Cheap manpower
3741. is a popular instrument for financ- A. Technology

ing working capital requirements of com- B. Innovation
panies.
C. Brand recognition
A. Certificate of Deposit D. Opportunity cost
B. Commercial paper (CP)
3746. What is business studies
C. Trade Bill
A. Business studies is a subject which
D. Treasury Bill provides us with the knowledge, under-
standing and skills needed for productive
3742. Non Store Retailing includes? work or activity
B. Business studies is a subject which
provides us with the knowledge for food
C. Business studies is a subject
D. Nothing
E. I don’t know
3747. Who is a clerical staff?
A. Online via a website
A. a manager in the company
B. Catalog (online or printed)
B. a carpenter
C. There is no such thing
C. someone who performs office duties
D. none of above
D. a fashion designer
3743. Putting money into a business with the 3748. Bringing in goods or services from an-
intention of making a profit? other is country
A. Investment A. exports
B. Revenue B. imports
C. Capital C. donates
D. Bank Loan D. import

3749. Metric used to measure the size of the 3753. Buying on credit means
publicly-listed companies is A. paying immediately
A. Market Capitalization B. hire purchase
B. Large C. paying later
C. Medium D. paying in advance
D. none of above 3754. What does CSR stand for in the context
NARAYAN CHANGDER
of business ethics?
3750. How does motivation improve the effi-
ciency of workers in an organisation? A. Corporate Social Responsibility
B. Customer Satisfaction Rating
A. it improves efficiency by financial in-
centives only C. Company Sustainability Report
B. it improves efficiency by financial in- D. Consumer Support and Responsibility
centives and non financial incentives
3755. Which statement is an example of for-
C. it improves efficiency by bonus, status, wards vertical integration?
job enrichment etc.
A. A frozen food manufacturer buying a
D. it improves efficiency by profit sharing, poultry farm
benefits only B. An ice-cream producer opening its
own Ice-cream shop
3751. How is advertisement done when re-
cruiting externally? C. The merger off two taxi firms
A. Business can advertise in newspapers D. The owners of an airline buying a mu-

to recruit new employee sic company
B. placing a poster on the company’s no- 3756. specilised knolwedge is required

tice boards. A. profession
3752. Which production method would be used B. business

for this product? C. employment
3757. Case study ( 01 )Read the following

carefully and answer the following ques-
tion no.1-4 on the basis of the same:All
the four children of Mr.Madan Lal are
doctors.Shyam is a skin specialist, Kr-
ishna is a heart specialist, Radhika is
a child specialist and Gauri is a physi-
cian. Dr.Shyam joined a multi-speciality
A. Job
private hospital.Dr.Krishna established his
B. Batch own nursing home. Dr.Radhika works in
a government hospital and also treats the
C. Flow
poor people free of cost in a charitable dis-
D. Mixed pensary.Dr.Gauri opened a medical store

wherein she sells genuine medicines, get- 3762. What is the main purpose of a trade
ting the minimum profit margin.1. The chil- union?
dren of Mr.Madan Mohan Lal are engaged

A. To improve conditions of employment
in:
B. To increase competition
A. Economic activities only
C. To sell shares to the public
B. Non-economics activities
D. To provide financial advice
C. Both economics and non-economics
activities 3763. RAILWAY IS THE EXAMPLE OF:
D. None of these A. STATUTORY CORPORATION
3758. A manager must be Just, fair and B. GOVT. COMPANY
A. Cool C. DEPARTMENTAL UNDERTAKING
B. Unaware D. JOINT STOCK COMPANY
C. Kind 3764. Which of the following is capable of do-
D. Loving ing maximum good to society?
A. Business success
3759. is included in Internal Source of Re-
cruitment. B. Laws and regulations
A. Promotion C. Ethics
B. Transfer D. Professional management
C. Both 3765. Which financial decision help a business-
D. None of these man in opening a new branch of its busi-
ness.
3760. One of the advantages of a partnership
A. Financing decision
is that
B. Dividend decision
A. all partners have limited liability
C. Investment decision
B. shares can be sold on the Stock Ex-
change D. None of the above
C. the business can survive the death of 3766. Pick all the benefits of setting a busi-
the partners ness objectives
D. the business has access to more capi- A. Giving workers and manager a clear
tal than a sole trader target
3761. Other names of Internal Trade B. Owner will have more leisure time
A. International trade C. Taking decisions will be focused
on:“How can I make this easier?”
B. Domestic Trade
D. Business managers can compare how
C. Home Trade
well their company has performed against
D. External Trade others.

3767. Which of the following is a characteris- 3773. Find the odd one.
tic of a co-operative? A. Teaching in a school
A. dividends are paid on a per-share ba- B. Practicing in a court
sis
C. Praying in a church
B. one vote per share
D. Running a hotel
C. profits are not subject to income tax
D. all of the above 3774. A company’s target production is 10,
000 units in a year, to achieve this tar-
NARAYAN CHANGDER
3768. The visitors book in an organisation is get the manager has to operate in double
handled by the shifts due to power failure. The manager
A. Clerk is able to meet the target but at a higher
production cost. Is manager effective or
B. Receptionist
efficient or both?
C. Secretary
A. Efficient
D. Security
B. Effective
3769. An advantage to a business of using C. Both
flow production is that:
D. None
A. Unit costs will be high
B. Staff will usually be highly motivated 3775. Assurance refers to an agreement with
an assurer to financially compensate for in-
C. Productivity levels will be high
juries or loss of life
D. Each item produced will be different
A. True
3770. Money market instruments enjoy a B. False
higher degree of liquidity than capital mar-
ket. 3776. Which of the following is a disadvan-
A. True tage of being a private limited company?
B. False A. It has a separate legal identity and

therefore continuity
3771. Company LMN is considering outsourc- B. Control is kept over who buys shares
ing production. This decision primarily con- in the company
cerns which external stakeholder?
C. Shareholders’ personal possessions
A. Shareholders cannot be taken to pay any debts
B. Local government
D. A summary of the business’s accounts
C. Suppliers can be viewed by the public
D. Customers
3777. Right to information about the prod-
3772. All humans effort whether body or mind ucts produced is the responsibility towards
directed to the production of wealth is which interest group?
A. land A. Employees
B. capital B. government
C. labour C. consumer
D. production D. shareholders

3778. What does it mean to be prepared? B. Eating

C. Discrimination

D. Law Cases
3783. Business process of creating relation-

ships with and satisfying customers is
called
A. Advertisement
A. To smile
B. Marketing
B. To know what your doing
C. Market Research
C. To have everything ready to go and in
the right order D. Market Study
D. To talk softly at the audience than to 3784. Governments in most countries are keen
scream out loud to encourage the development of small
business units. This may be explained by
3779. If a new product is of high quality, it is
all of the following except:
likely to have
A. job opportunities
A. a high price
B. its dynamic
B. a low price
C. less likely to fail
C. a price similar to that of competitors’
products D. create competition
D. no price-it will be given away in a BO- 3785. Which of the following is not a feature
GOF promotion of departmental undertakings.
3780. The method of paying wages at equal A. The employees of the enterprise are
amount per week or month, irrespective not civil servants
of quantity of work done is called B. They are generally considered to be a
A. flat rate major subdivision of the government de-
partment
B. piece rate
C. Funding of these enterprises directly
C. time rate come from government treasury.
D. none of above D. all of the above
3781. There are some benefit for business be- 3786. Which of the following is a form of hy-
ing private limited company, except brid financing?
A. Legal formalities A. Personal loans
B. Continuity B. Convertible bonds
C. Raising Capital C. Bank overdraft
D. Limited liability for shareholders D. Angel investment
3782. The overall aim of legal controls on re- 3787. The grocery shops of your locality are
cruitment is to prevent at work? an example of
A. Fighting A. Small-Scale retailing

B. Large-scale retailing 3792. What type of chart is displayed in the

picture
C. Intinerant retailing
D. Not sure
3788. Employees are more motivated when

their job ischallenging and they are given
more responsibilities.
NARAYAN CHANGDER
A. Promotion
B. Job analysis A. Horizontal Chart
B. Organizational Chart
C. Job rotation
C. Work Chart
D. Job enrichment
D. Line Chart
3789. What is being shown is the above pic-
3793. The following the methods of paying
ture?
wages in an organisation EXCEPT
A. Time rate method
B. Piece rate method
C. Pay-as-you-earn
D. none of above
A. 7 P’s of marketing 3794. The following are source documents ex-
B. Different activities in the business cept
A. Cash book
C. Functions of a business
B. Credit note
D. Factors of a business
C. Debit note
3790. Which of the following professions D. Invoice
could be run as a partnership?
E. Statement of account
A. Plumber, electrician, mobile hair-
dresser, ice cream van business 3795. What is a common drawback of a pri-
vate limited company partnership as a
B. Solicitor, accountant and doctor business structure?
3791. The person who contributes his capital A. Limited liability for partners
but does not take active part in the day to B. Splitting shares properly
day running of the business is called
C. Ease of decision-making
partner
D. Strong legal protection
A. Active
B. Quasi 3796. IN WHICH MARKET, PRICES ARE DETER-
MINED BY THE FORCES OF DEMAND AND
C. Dormant SUPPLY?
D. Nominal A. PRIMARY MARKET

B. NEW ISSUE MARKET C. People will be looking up to you for

C. SECONDARY MARKET leadership

D. OLIGOPOLY D. Its a job
3797. Selling shares to the public for the first 3802. Brochures, letters etc. sent by mail is
time to raise capital for a company called called
A. Flotation A. Televised Shopping

B. Prospectus B. Direct Mail Retailing
C. Joint venture C. Catalogue Retailing
D. Venture Capital D. none of above
3798. an obligation or willingness to accept re- 3803. The key that is used to take the cursor
sponsibility or to account for one’s actions to a new line is Key
A. accountablity A. delete
B. willpower B. enter
C. patience C. escape
D. understanding D. insert
3799. The principles of management do not E. shift

provide readymade straight jacket solu-
3804. Planning is exercise
tions to all management problems because
A. Mental
A. The real business situations are com-
plex. B. Physical
B. The real business situations are dy-
3805. Which of the following is a written
namic.
statement that expresses the overall pur-
C. The principles act as general guide- pose of the business and its promises to
lines. its stakeholders?
D. All of the above. A. Mission statement
3800. The collection/range of all the goods B. Vision statement

and services offered by a business. C. Strategic objectives
A. Product Range D. Operational objective
B. Product Types
3806. Building quality control into every stage
C. Product Differentiation of production is an example of which of the
D. Marketing following operational methods
A. Inventory quality control
3801. What is important about managing a
business B. Total quality management
A. You are the leader C. World’s best practice
B. People will you judge how you do D. Computer-aided quality manufacturing

3807. With the presence of women in the 3812. Under this method of floatation in the
workforce, there has been a shift towards primary market, a subscription is invited
formal wear, increased demand of elec- from the general public to invest in the se-
tronic gadgets and increase in demand of curities of a company through the issue of
cosmetics. The related dimension of busi- advertisement.
ness environment referred in the above A. Private placement
lines is:
B. Offer through prospectus
A. Technological environment.
C. Offer for sale
NARAYAN CHANGDER
B. Social environment
D. All of the above
C. Political environment.
3813. When one firm merges with or takes
D. Economic environment
over another one in the same industry at
3808. Limitation(s) of business planning is the same stage of production called as
(are) A. Internal Integration
A. Time Consuming B. External Integration
B. Expensive device C. Vertical Integration
C. Heavy cost of planning D. Horizontal Integration
D. all the above 3814. Under which philosophy of marketing,
efforts are made to bring down the cost
3809. A common disadvantage of primary re-
of production to the minimum?
search for a startup is that:
A. product philosophy
A. It is time-consuming to obtain
B. marketing philosophy
B. It doesn’t answer the questions asked
C. selling philosophy
C. It doesn’t allow for qualitative ques-
tions D. production philosophy
D. It can’t be done online 3815. is the identification of the need of
people in which an entrepreneur can invest
3810. refers to negative and unfavourable for profit making.
external factors that are likely to create
hurdles for a firm * A. Business mindedness
A. Opportunities B. Business passion
B. Threats C. Business discipline

D. Business opportunity
C. Benefits
D. None of the above 3816. Individuals often resist changes for rea-
sons like fear of the unknown, less toler-
3811. What is a Sole Proprietorship? ance to change, dislike towards the man-
A. A business owned by the president agement, etc.
B. A business owned by several compa- A. Logical resistance
nies B. Psychological resistance
C. A business owned by one person C. Sociological resistance
D. A business owned by a company D. none of above

3817. What is the difficulty of measuring and B. B, C, E, A, F, D

comparing business size using sales value C. B, C, E, A, D, F
or revenue?

D. B, C, E, A, F, D
A. Because they might cheat in their
sales. E. F, C, E, A, B, D
B. A firm might not be very accurate in 3821. In mixed economy, which of the follow-
their data. ing groups of industries are most likely to
C. A firm might be selling expensive prod- controlled/owned by government?
ucts which yields high output and sales. A. Consultant business and Homestay
D. Firms might be buying more raw mate- B. Pharmacy and Biscuit Shop
rials hence no revenue yielded. C. Water and Electrical Supply
3818. Someone who creates a business, tak- D. none of above
ing on financial risks with the aim of mak-
ing a profit from the business? 3822. Tick the correct feature(s) of profession
A. Franchisee A. Buying and selling of goods
B. Entrepreneur B. Exchange of Goods and services
C. Specialist C. Entry restricted
D. Franchise D. Minimum capital investment
3819. Choose the incorrect statement from the 3823. Which company having business opera-
following? tion in more than one country:-
A. Management is a goal-oriented pro- A. Multinational Company

cess B. Departmental Undertaking
B. Management is a rigid process C. Statutory Corporation
C. Management is a dynamic process D. Government Company
D. Management is a continuous process 3824. A is when one business buys out
Explanation:The incorrect statement is the owners of another business, which be-
‘Management is a rigid process’. Manage- comes part of ‘predator’ business
ment is a goal-oriented, dynamic, and con-
tinuous process. A. Takeover
B. Merger
3820. Following X shows some needs and Y
shows the wants relating to them., When C. Horizontal Integration
above needs and wants are matched cor- D. none of above
rectly,
3825. The system in which a country’s money
and goods are produced and used?
A. Inflation
B. Economy
C. Turnover
A. F, C, E, A, D, B D. Marketplace

3826. Individual who make up the workforce C. Management helps in minimization of

of an organization. cost.
A. Human Resource D. Management ensures profitability
B. Human Resource Management
3832. is the personnel activity by means
C. Human Resource Development of which the enterprise determines the ex-
D. none of above tent to which the employee is performing
the job effectively
3827. ‘Ascertaining reasons for deviation’ is a
NARAYAN CHANGDER
A. Job evaluation
step in the process of which of the follow-
ing functions of management? B. Work evaluation
A. Planning C. Performance evaluation
B. Controlling D. None of the above
C. Organising
3833. is a column for entering page num-
D. Directing bers.
3828. Marco’s computer repair business has A. Particulars
limited financial resources. What type of B. Folio
business is it?
C. Discount
D. Amount
B. Partnership
C. Corporation 3834. The principles of management enhance
the understanding of relationship between
D. none of above
human and material resources for the
3829. The meaning of the acronym HRM is achievement of organisational goals. Iden-
tify the feature of the principles of man-
A. Human Resourceful Management
agement being described in the given
B. Human Relation Management statement.
C. Humanistic Resource Management A. Cause and effect relationships
D. Human Resource Management B. Optimum utilisation of resources and
effective administration
3830. What is the primary purpose of trade
unions? C. Formed by practice and experimenta-
A. To negotiate with employers on behalf tion
of employees D. Mainly behavioural
B. To recruit new employees
3835. The have parts to play to get the
C. To enforce government labor laws best possible from money paid for goods
D. To manage employee benefits and services
A. consumer
3831. Which characteristics of management is
highlighted in the above case? B. producer
A. Management is multidisciplinary C. wholesaler
B. Management is goal oriented D. retailer

3836. The Online payment of telephone bills 3841. Which items are human unlimited wants,
comes under model of e-commerce. choose 2 answers.

A. B2B A. designer shirt
B. Intra-B B. food
C. B2C C. clothing
D. C2C D. luxury car
3837. department is responsible for keep- 3842. Institutions of Jagat seths played an im-
ing the accounts and records of the busi- portant role during
ness transactions A. Mughal period
A. Personnel B. Gupta period
B. Planning C. British Raj
C. Accounting D. Maurya empire
D. Administrative 3843. A place where goods are kept until they
3838. Benefits of an entrepreneur include are needed is called
A. not taking any risk A. Shop

B. Warehouse
B. able to put own ideas into practice
C. Canteen
C. independence
D. Office
D. lack of knowledge
3844. Tom has gone to the same hair dresser
3839. If activity EC is delayed and takes 6
for the last 20 years. This is know as
days, by how long will the project be de-
layed? A. Repeat Purchase
B. Success
C. Innovation
D. Customer Loyalty
3845. SFI’s grant loans for a maximum period

of years.
A. 0 days A. 10 years
B. 3 days B. 15 years
C. 6 days C. 20 years
D. 17 days D. 25 years
3840. Management is a as well as an 3846. IT is not a application of ebusiness
A. Practice and creative A. Online bidding
B. Knowledge and experimentation B. Online trading
C. Science and art C. Contract R&D
D. Theoretical and practical D. none of above

3847. The following are factors that make peo- 3853. When does the break-even point fall?
ple to lie in business except
A. When fixed costs rise
A. Bad upbringing
B. When depreciation increases
B. Honesty
C. When the selling price rises
C. Poverty
D. When fixed costs fall
D. Laziness
3854. Identifying departmental objectives and
NARAYAN CHANGDER
3848. Effective directing helps to bring stabil- guiding lower level towards achievement
ity and balance in the organisation since it of objectives is whos function?
fosters among the people
A. Top level management
A. leadership and supervision
B. Middle level management
B. motivation and communication
C. Lower level management
C. cooperation and commitment
D. none of above
D. all of the above
3849. The objectives of business is 3855. A disadvantage of being an en-

trepreneur?
A. Earning profits
A. Opportunity cost
B. Transportation
B. May become famous and successful if
3850. This form of media lacks pictures, but is the business grows.
relatively inexpensive.
C. Profit and income may be higher than
A. online the salary received from an employee.
B. radio D. You make money doing something you
C. direct mail love.
D. transit 3856. Name the objective of management that
are concerned with ensuring safe and good
3851. .Globalisation signifies:
working conditions to workers.
A. integration among various economies
A. Organisational Objectives
of the world
B. Social Objectives
B. integration among various economies
of the world C. Personal Objectives
C. removal of economic licensing D. None of the above
3857. Susi likes shoop and buying luxurious
3852. Which of the following products is likely brand product’s to fill her passion. We can
to be made using flow production? identify it. Its
A. A personalised birthday cake A. Wants
B. A football stadium B. Needs
C. A house extension C. Dyslexia
D. A branded can of soft drink D. Likes

3858. Managing Director is the position of 3864. This organisation investigates com-
level of management in a large company. plaints about unsafe products to make
sure that product safety rules have been

A. Top
followed by manufacturers.
B. Middle
A. CAI
C. Lower
D. Middle and Lower B. Office of the Ombudsman Office of the
Ombudsman
3859. Management is required in-
C. CCPC
A. Business Organisations
B. Non Business Organisations D. Small Claims Court
C. Both (1) and (2) 3865. Imports are goods and services sold to
D. None of the Above consumers and business in other countries.
3860. The techniques used by businesses to A. True
cut down on waste and therefore increase
B. False
efficiency, is known as
A. lead time. 3866. Which of the followings are counted as
B. lean production. non-financial rewards?
C. stock management. A. Delegation
D. just in time production B. Job enlargement
3861. which of the following is not an exam- C. Team working
ple of a financial incentive?
D. Profit-sharing
A. perquisites
B. job enrichment 3867. Which sector would include a legal firm?
C. profit sharing A. tertiary
D. co partnership
B. secondary
3862. The reason/reasons for market failure
C. informal
are
A. External costs D. primary
B. Labour training 3868. can be defined as original docu-
C. Monopoly producers ments on which monetary transactions are
D. all of the above recorded to provide necessary information
for the preparation of books of account in
3863. Explain one way in which a business can an organisation.
decrease its market share
A. Source documents
A. By improving marketing strategies
B. Sales books
B. By increasing product prices
C. By reducing product quality C. Purchase receipts
D. By offering excellent customer service D. Bills

3869. What is the need for gathering and B. social services

analysing market information?
C. professional
A. To identify the needs of the marketer
D. trading in goods
B. To identify the needs of the customer
C. To make an analysis of oppurtunities 3875. Entrepreneurs do not help an economy
and threats to prosper and grow.
D. none of above A. True
NARAYAN CHANGDER
3870. Some examples of expenses of a busi- B. False
ness are;
A. Salaries and wages, rent and discount 3876. The financial payment made to an in-
allowed sured person if they suffer an injured loss
is
B. Salaries and wages, rent received and
discount received A. Interest
C. Salaries and wages, dividends re- B. Compensation
ceived
C. Premium
D. Building and furniture
D. Safety
3871. The fastest means of transporting pas-
sengers and goods is by 3877. At which stage of the economic cycle is
A. air it most likely for a business to begin to
reduce staff working hours?
B. land
C. rail A. Boom
D. water B. Downswing
3872. may be defined as a market dealing C. Recession

in medium and long-term funds. I D. Upswing
A. Money market
B. Capital Market 3878. The written document created by the
partner is called
C. Stock market
A. Verbal agreement
D. Vegetable market
B. Partnership agreement
3873. interact only with DPs
C. Limited liability
A. Investors
B. Depositories D. Unlimited liability
C. Depository Participant 3879. Agri. co., an agricultural company that

D. Issuing Company grants loans to farmers, is controlled by
the state.
3874. Which of the following is NOT an eco-
nomic activity? A. private
A. production B. public

3880. A manager who possesses knowledge 3885. What are some advantages of induction
of the processes, equipment, and poten- training?
tial problems of an industry would possess

A. Help new employee to settle into their
what type of managerial skill?
job quickly
A. organizational
B. Workers are less likely to make mis-
B. technical takes
C. administrative C. Time-consuming
D. interpersonal D. Wages are paid but no work is being
done by the worker
3881. Select the options which are the forms
of Public Sector Enterprises. 3886. What is the definition of a fixed cost?
A. Non Profit Organisations A. A cost that varies with output
B. Government Companies B. A cost that does not vary with output
C. Public Companies C. Costs that do not change
D. Co-operative Societies D. Costs that change only when agreed
E. Departmental Undertakings
3887. Question 20What is his net pay?
3882. Which of the following is an advantage A. #94, 080
of general partnerships:
B. #145, 920
A. Limited capital
C. #120, 000
D. No net pay
C. Easy to end
3888. To judge the of a product, a person
D. Combined capabilities
needs to think about its price, usefulness
and quality.
3883. Where us your school Located
A. value
A. Shrimp
B. currency
B. Pathreri
C. money
C. Kadsan
D. none of above
D. Dhanana
3889. Research and development department
3884. The main disadvantage of a is that
can also be referred to as department
each person is fully responsible for the acts
of all other persons. A. Administration
A. Proprietorship B. Finance
B. Corporation C. Planning
C. Partnership D. Sales
D. Franchise E. Transport

3890. Look at the detailed organisation chart 3895. A commercial bill is used to
provided. What is the size of the span of A. Finance the working capital require-
control of the factory manager? ments
B. Meet the short term debt
C. Meet the long term debt
D. Pay the interest
A. 18
NARAYAN CHANGDER
3896. What is a feature of private limited com-
B. 2 pany?
C. 16 A. Shareholders have limited liability.
D. 12 B. Are required to produce annual re-
3891. Which of the following does not support ports.
keyboarding C. Cannot publicly advertise its shares
A. Typewqriter for sale.
B. i-pad D. Shares are listed on a stock exchange.
C. Computer 3897. The life of sole trader business is
D. Excercise book A. Stable
3892. Elements of directing B. unstable
A. Supervision
3898. What are the factors influencing cus-
B. Communication tomer choice in marketing?
C. Leadership A. Psychological, sociocultural, and eco-
D. Motivation nomic factors
E. All of these B. Environmental sustainability only
3893. A business that operates within one C. Technological advancements only
country is a what? D. Government regulations only
A. Local business
3899. A takeover is when a business buys
B. National business
over how much % of a businesses share
C. Global business capital?
D. none of above A. 25%
3894. An association of people acting together B. 50%
to pursue their own by interests by mak- C. 75%
ing certain benefits or saving available to
its members is known as D. none of above
A. A close corporation 3900. Speculation is the same thing as gam-
B. a partnership bling.
C. farmers A. False
D. A co-operative B. True

3901. Transfer of interest is not possible in 3907. is the percentage of total market
and sales held by one brand or business

A. employment and profession A. Market Share
B. business and employment B. Social Business
C. business and profession C. Profit
D. None D. none of above
3902. Concept of CSR (corporate social respon- 3908. All except one are forms of business or-
sibility) is governed by: ganizations
A. Clause 135, Companies act A. Co-operative society
B. Clause 200, Income Tax act
B. Partnership
C. Clause 136, Companies act
C. Nigeria labour congress
D. Clause 57, Income Tax act
3903. In a decentralised organisation, there is
no need for supervision over the activities 3909. This source of recruitment basically spe-
of a subordinate. cialises in filling up the vacancies at the
middle level and top level management.
A. True
A. Direct Recruitment
B. False
B. Casual Callers
3904. A receptionist is important in an office
C. Placement agencies and Management
because he/she
Consultant
A. Cracks jokes with visitors
D. Advertisement on Television
B. Economizes visitors form
C. Is always punctual to the office 3910. The sector of industry that produces un-
refined raw materials
D. Protects the image of the organization
A. Primary sector
E. Provides seats to visitors
B. secondary sector
3905. A must name a board of directors
C. Tertiary sector
that will make the major policy and finan-
cial decisions for the business. D. public sector
A. limited liability company 3911. What is a need?
B. proprietorship A. A good or service essential for living
C. corporation (Eg-Food, water, shelter, clothing, educa-
D. limited liability partnership tion, transortaion)
B. A good or service which people would
like to have but wich isnot essential
of Warehousing?
for living.(Eg-Pizza, furniture, computer,
A. Does Not store goods shirt)
B. Unlimited Liability C. The best use of limited, or scarce, re-
C. Creates Employment opportunities sources.
D. Risk D. none of above

3912. Which step of Organising is based on the A. Was developed and delivered to the
principle Division of Work market quickly
A. Identification and division of work B. Solved a customer problem
B. Departmentalisation C. Offered a cheaper way of doing some-
C. Assignment of Duties thing
D. Is aimed at a fast growing market
D. Establishing reporting relationships
3918. Contract of employment contains in-
NARAYAN CHANGDER
3913. What are the main sources of revenue
formation.
for businesses?
A. Job Title
A. Sales revenue
B. Responsibilities
B. Donations
C. Allowances
C. Government subsidies
D. All the above
D. Investment income
3919. There are how many P’s in the market-
3914. what must a business do when recruiting mix
ing new employees?
A. 4
A. keep the information about the com-
pany to themselves B. 5
B. advertise the post available C. 6
C. the company must hire family and D. 7

friends 3920. Below are the derivative functions of
D. none of above money:
3915. is a systematised body of knowl- A. Shows prices

edge that explains certain general truths B. As a unit of account
or operations of general laws C. As a tool of exchange
A. Science D. A means of transferring wealth
B. Art E. The ‘Keeper’ of Wealth
C. Profession
3921. What is the definition of part-time em-
D. Art and Profession both ployees?
3916. If the manager is over burdened then he A. Works less than 35 hours per week
must use the following concept B. Works fewer hours than full-time
A. Decentralisation worker
B. Delegation C. Works more hours than full-time work-
ers
C. Span of management
D. Works less than 30 hours per week
3922. Perpetual succession is a feature of:
3917. Anentrepreneur has producedashavin-
goil forcustomerswithsensitiveskintoelimi- A. Sole Proprietorship
nate anypainwhenshaving.Thisisanexampleofabusinessideathat:
B. Partnership

C. Joint Stock Company

D. Limited Liability Partnership

3923. Sam purchase goods for his personal
use. This activity cannot be considered
business
A. True A. Print media
B. False B. Electronic media

C. Broadcast media
3924. identify the activity no code of conduct
required D. none of above
A. profession 3929. Which type of business has only one

B. employment owner?
C. buisness A. Sole Trader
D. none of above B. Partnership
3925. The money an entrepreneur or investor 3930. Income that has been adjusted to take
receives when a business succeeds? account of inflation is called
A. Sales revenue A. Income per capita
B. Financial Reward B. Real income
C. Financial Risk C. Average income
D. Cash-Flow D. Total Income
3926. The electronic card issued on credit basis 3931. Productivity is worked out by
A. Credit Card A. Total Output /Number of workers

B. Debit card B. Total Output *Number of workers
C. ATM card C. Total Output +Number of workers
D. Prepaid card D. Total Output-Number of workers
3927. What is the unemployment? 3932. What is this?

A. refers to the person who does not
have a job.
B. All people who are not working.
C. Unemployed citizens
D. Unemployment or joblessness is the
A. Needs
situation of actively looking for employ-
ment but not being currently employed B. Opportunity cost
C. Limited resources
3928. includes using television and radio
advertising to reach large audiences. D. Economic problem

3933. What happens in the primary sector? B. As a liability reduction in the balance
A. Raw materials are sourced sheet
B. Products are made C. As an asset in the balance sheet

C. Products/services provided to cus- D. It does not affect the financial state-
tomers ments
D. none of above
3939. in a cooperative society the principle fol-
3934. A government company is any company lowed is
NARAYAN CHANGDER
in which the paid up capital held by the
A. one man one vote
government is not less than
A. 49% B. multiple votes
B. 50% C. one share one vote

C. 25% D. no vote
D. 51%
3940. The controlling function is performed by
3935. How many general principles of man-
agement are given by Henri Fayol? A. Top level management
A. 4
B. Lower level management
B. 14
C. Middle level management
C. 8
D. All of the above
D. 18
Explanation:The controlling function is
3936. Balance b/d in accounting means performed by not just one level of manage-
ment but by all the levels of management.
A. balance bought dawn.
B. balance brought dew. 3941. What is credit?
C. balance brought due. A. Goods, services, or money is received
D. balance brought down. in exchange for a promise to pay a definite
E. balance brought debit. sum ofmoney at a future date
B. A fee for borrowed money
3937. lines separate the debit side from
the credit sides of a Cashbook C. The maximum amount of money that
A. Differentiation can be charged to a credit card
B. Difference D. A plastic card that holds pre-approved

credit
C. Demarcation
D. Division 3942. What effects does poverty have?
3938. A company refinances its debt to lower A. violence at home and outside
interest rates. How should this be re- B. population
flected in the financial statements?
C. lack of transport
A. As an expense in the profit and loss ac-
count D. poverty

3943. Division of labour can be defined as: 3948. Om Prakash has set up a small business
A. Workers specialise on just one task unit for the manufacturing of detergent. In
order to market the detergent in the lo-

and become better at it.
cal residential areas, he has appointed a
B. Workers become specialist in all jobs. team of ten salesmen. Each salesman is
C. All firms only have one worker expected to sell at least 200 units of the
detergent within a week’s time. Identify
D. No workers are employed as machines
the point of importance of controlling be-
always do all the work.
ing highlighted in the above case.
3944. A good example of a small office is A. Controlling helps in judging accuracy
A. Banking hall of standards.
B. Conference hall B. It ensures efficient use of resources.

C. It helps in improving employee motiva-
C. Principal’s office
tion.
D. Stadium
D. It facilitates co-ordination in action.
3945. Job Specification is a statement of 3949. (I) Training is job-oriented and develop-
A. Minimum qualification required for a ment is career oriented. (II) Scope of train-
job ing is broad and that of development is lim-
ited. Above both statements are:
B. Technical job requirement
A. True
C. Machines to be used
B. False
D. None of these
C. Statement (I) is True and Statement
3946. Which one of the following sequence of (II) is False.
process of management is correct? D. Statement (I) is False and Statement
A. Planning, Controlling, Organising, (II) is True.
Staffing, Directing
3950. which of the following is one of the fac-
B. Planning, Organising, Staffing, Direct- tors to consider in company formation?
ing, Controlling
A. an office
C. Organising, Planning, Staffing, Con-
B. bank acount
trolling, Directing
C. location
D. Staffing, Planning, Organising, Control-
ling, Directing D. equipment
3947. What is not a disadvantage of special- 3951. Time is scarce

ization? A. true
A. There will boredom for the workers B. false
B. If there is a machine breakdown the 3952. air pollution is caused by the dumping
whole production process will be stopped of chemical waste into big rivers streams
C. Time is saved as the workers become lakes etc
more efficient A. true
D. none of above B. false

3953. deals with the specification of the 3959. Inflation occurs when?
actual good or service and how it relates A. Price of goods and services is falling
to the target customer.
B. Wages is falling
A. Price aspect
C. Price of goods and services rise
B. Product aspect
D. Price and wage both falls
C. Promotion aspect
D. Place aspect 3960. means doing the task correctly and
NARAYAN CHANGDER
with minimum cost
3954. Refer to Q.2 Can the sale of dresses on
A. Management
her shop be called as business?
A. Yes B. Efficiency
B. No C. Target
D. Effective
3955. The constant rise in the general level of
prices over a period of time is termed 3961. environmental protection can best be
A. expansion done by efforts of
B. inflation A. business people
C. unemployment B. government
D. consumption C. scientists
D. all the people
3956. The factors of production are
A. labour, capital 3962. Select the answer which shows the evo-
lution of business properly.
B. land, labour, capital, entrepreneurship
A. Direct production / Usage of money /
C. capital, labour, commerce, and eco-
Barter system / Trade / Commerce / In-
nomics
dustrial Revolution / Auxiliary Services /
D. land, capital, commerce and en- E commerce / E-Business
trepreneurship
B. Self-sufficient economy / Surplus Pro-
3957. Who is father of scientific management? duction / Barter system / Trade / Usage
of money / Auxiliary services / Industrial
A. Terry
revolution and large scale production /
B. Fayol information technology / Trade / E com-
C. F.w.Taylor merce / E business.
D. Maslow C. Industrial revolution / Direct produc-
tion / Barter system / Usage of money /
3958. Economic objectives are objectives re- large scale production / information tech-
lated to nology / Trade / E commerce / E business.
A. Money D. Self-sufficient era / Direct production
B. Science / Indirect Production / Industrial Revolu-
tion / Barter system / Usage of money /
C. Food Commerce / Electronic Business / Infor-
D. none of above mation Era.

E. Barter system /Price Mech- B. West India

anism/Indirect Production/ Com- C. East India
merce/Industrial Revolution / E Business

/ Knowledge economy. D. North East India
E. South India
3963. What is the full form of PPP?
A. Public private partnership 3969. The promotion and dismissal of work-
ers is the sole responsibility of depart-
B. Perfect public partnership ment
C. Private perfect partnership A. accounts
D. None of these B. advertising
3964. What is the most likely source of finance C. personnel
for a small firm? D. sales
A. A debenture
3970. Your grandma takes your little brother
B. Issuing shares to the eye doctor. She has to buy him a
C. A bank loan new pair of glasses.
D. none of above A. need
B. want
3965. Eve is opening a clothing company.
Which type of ordering system would you 3971. A public company has of minimum
suggest she uses? members
A. JIT A. 10
B. JIC B. 50
3966. Explain one benefit to a business of im- C. 7
plementing a strong social media strategy D. 100
A. Increased brand visibility
3972. Define the meaning of a consumer?
B. Decreased customer engagement
A. Someone who buys the goods and ser-
C. Higher production costs vices
D. Limited market reach B. Someone who uses the good and ser-
vices
3967. In business, why it is essential to make
a profit? C. Someone who purchases and sells
good and services
A. It provides funds for future extension
D. Someone who buys and uses goods
B. It increases the reputation of a com- and services
pany
C. To lower employee salary 3973. A process where a business intention-
ally send out a representative to influence
D. Profit is not important high-level decision-makers on certain as-
3968. From which part of India “Chatt” the im- pects affecting the business, is called
portant business community was belong A. strategic alliances
A. North India B. power relationships

C. lobbying 3978. Pick the services:

D. networking
3974. Automated Machine.
NARAYAN CHANGDER
A. Restaurant
B. Train
C. Nike jacket
D. Secondary school
A. Talking
3979. Which of the following offices is not
B. Teller
found in a manufacturing organisation?
C. Tax A. accounts
D. Trade B. administrative
C. consultancy
3975. It refers to the cost of borrowing money
normally charged by the lenders to bor- D. sales
rowers.
3980. Define the term Demographic?
A. interest rate A. Relating to the population, such as av-
B. profit erage age, average income and so on
C. tariff B. Relating to the geography of the UK
C. Relating to people living in the UK who
D. subsidy
buy and sell products
3976. The karta in Joint Hindu family business D. Relating primary research and data
has
3981. Capital is divided into two. They are;
A. Limited liability A. Interest and loan
B. Unlimited liability B. Salaries and wages
C. No liability for debts C. Fixed and working
D. Joint liability D. Profit or loss
3977. Sending an inefficient employee to a 3982. Jacobs decide to increase their prices,
lower position is called what stakeholders have an influence on
this decision?
A. Transfer
A. Customers, managers
B. Promotion B. Local community and government
C. Demotion C. Banks and suppliers
D. Lay off D. Customers and banks

3983. in a closed office, 3988. an additional reward paid to work-

ers for achieving targets set by managers.
A. noise made by workers can disturb

concentration A. bonus
B. the absence of staff is easily noticed B. performance-related pay
C. visitors can distract the workers C. commission
D. workers have better concentration D. salary
3989. When you delegate a task, you should

3984. Insurance can be taken out on all but one
not follow up on that task.
of the following
A. True
A. vehicle
B. False
B. house
C. business 3990. The business owner who does not share
profit with anybody is
D. income
A. sole trader
3985. Which of the following form of business B. partnership
interprises suffer from lack of public confi-
C. private companies
dence because they are not require to pub-
lish its accounts legally? D. shareholders
A. partnership 3991. True or False:-Private companies have
B. cooperative society more than 8 member and 3 directors
A. True
C. company
B. False
3992. Which one of the following are com-
3986. What is a hostile takeover? monly used to measure business size?
A. A takeover agreed by both companies A. number of employees
B. A business that buys a 10% stake in an- B. capital employed
other business
C. dividends
C. A takeover that the company being
D. market share
taken over does not want or agree to
D. None of the above 3993. A teacher teaching his son at home.
A. Economic
3987. The fixed capital investment per head or
artisan or worker does not exceed Rs.50, B. Non-Economic
000 or such other sum as may be specified 3994. Explain one method a business could use
by the central government. to add value to its products
A. Micro industries A. Decrease product quality
B. Women Enterprises B. Improve customer service
C. Small Scale Business C. Increase product price
D. Village Industries D. Reduce product features

3995. A place where variety of products are 4001. refers to the process of identifying
made available for the purpose of buying and attracting job seekers so as to build a
and selling is called pool of qualified job applicants.
A. bank A. Selection
B. capital market B. Training
C. stock exchange C. Recruitment
D. market D. Induction
NARAYAN CHANGDER
3996. The relationship which shows who re- 4002. Match the following marketing philoso-
ports to whom in an organization is re- phies given in Column I with their respec-
ferred to as: tive meaning given in Column II.
A. Chain of command A. P-(ii), Q-(iii), R-(i), S-(iv)
B. unity of command B. P-(i), Q-(ii), R-(iv), S-(iii)
C. span of control C. P-(iii), Q-(i), R-(ii), S-(iv)
D. hierarchy D. P-(iv), Q-(iii), R-(i), S-(ii)
3997. A lack of competition between busi-
4003. True or False:Basic needs must be met
nesses in a market could lead to
before we can fulfill higher needs.
A. Lower prices and better customer ser-
A. True
vice
B. False
B. Higher prices and worse customer ser-
vice 4004. What is the main focus of business stud-
ies?
3998. the chairman of Microsoft India Private
Limited is A. The study of weather patterns
A. Bhaskar Pramanik B. The study of human behavior
B. Bill Gates C. The study of commercial activities and
C. Paul Gardner Allen their management
D. Natarajan Chandrasekaran D. The study of ancient history
Explanation:Business studies is the study
3999. Human resources are and of earning a living through commercial ac-
A. Heterogenous tivities.
B. Homogenous 4005. identify the personality
C. Identical
D. Dynamic
4000. Which industry sector is an advertising
agency part of?
A. The primary sector
B. The secondary sector
C. The tertiary sector
D. none of above

A. Larry Page B. Warehousing

B. Bernard Arnault C. Banking

C. Warren Buffett
D. Communication
D. Larry Ellison
4011. Which form of transport has the advan-
4006. Which function is connected with plan-
tage of low operational costs?
ning as a first function of management?
A. Organization A. air
B. Direction B. pipeline
C. Control C. road
D. Forecasting D. sea
4007. All of the following are advantages of
specialisation EXCEPT. 4012. Which is not a reason for downsizing
workforce?
A. Workers are trained in one task and
specialise in this this increases effi- A. automation
ciency and output.
B. relocation
B. Workers can become bored doing just
one job-efficiency might fall. C. falling demand
C. Less time is wasted moving from one D. redundancy
work bench to another.
D. none of above 4013. Mr Ankit is the chief manager in a well
known MNC, producing shoes. He called
4008. And are important documents of the production manager of his unit and told
Government company him to keep a constant watch on all the ac-
A. Prospectus and article of association tivities of his respective unit so that there
is no possibility of adverse results. Iden-
B. Memorandum and Article of associa- tify the function of management.
tion
A. Planning
C. Memorandum and annual report
D. none of above B. Organizing
C. Controlling
4009. An advantage of purchasing a franchise
is D. Staffing
A. Flexibility in how to run the business
4014. Which of the following is NOT a way of
B. Established brand recognition
classifying costs?
C. Expensive to purchase
A. Fixed
D. Owner get to receive all the profits
B. Sales revenues
4010. The service which helps in removal of
hindrance of place is C. Variable
A. Transportation D. Set-up

4015. Which of the four Ps would help a busi- 4019. It is like a road map which directs the
ness to build customer awareness of its entrepreneur on which road to take in or-
products or services? der to put his business ideas in action in
order to be successful.
A. True
B. False
4020. + means to select all content of
NARAYAN CHANGDER
the page
A. ctrl
A. Price B. V
B. Product C. A
C. Place D. B
D. Promotion 4021. Efficiency focus on Cost whereas Effec-
tiveness focus on-
4016. True/False:The primary function of HR
is to handle payroll and benefits adminis- A. Time
tration. B. Profit
A. True C. Objective
B. False D. Target
4022. If a business imports their supplies they
4017. Legal controls on religion state that all
will have to consider paying
of these should happen except?
A. Import protection
A. Equal opportunities in recruitment and
employment B. Export subsidies
C. Quotas
B. They should display all religions flags
and emblems D. Tariffs
C. Must register with the equality com- 4023. TAP means
mission A. Transpose, accountability, porbity
D. Must submit annual information about B. Transparency, accountability, probity
the religious composition
C. Transparency, account, probity
4018. The span of control can be defined as D. Transparency, accountability, probabil-
ity
A. the number of subordinates directly
controled by one manager 4024. What is common to consonants p, b, t,
B. the number of departments in a busi- d, ch, j?
ness A. They are all curve strokes.
C. the number of managers who report di- B. They are all straight downwards
rectly to each worker strokes.
D. the number of levels in a firm’s hierar- C. They are all horizontal strokes
chy D. They are all straight up strokes.

4025. All of the following are disadvantages 4030. Which level of management is responsi-
of public corporations, except: ble for the welfare and survival of an or-
ganisation?

A. government subsidy can lead to ineffi-
ciency A. Supervisory level
B. lack of incentive to increase consumer B. Top level
choice C. Operational level
C. government can misuse them for polit- D. Lower level
ical reasons
4031. A PESTLE analysis is used to gain infor-
D. government owns natural monopolies mation from the micro environment
to avoid wasteful competition
A. True
4026. The form business unit which has a mini- B. False
mum of two and maximum of twenty peo-
ple is 4032. Which of the following is not an objec-
tive of business?
A. Co-operative society
A. Investment
B. partnership business
B. Productivity
C. public enterprise C. Innovation
D. private limited company D. Profit earning
4027. In services, activities of producers and 4033. Which of the following cannot be classi-
consumption takes place simultaneously. fied as an objective of business?
Which characteristic of service is high-
lighted here?
A. Inconsistency
B. Intangibility
C. Inseparability
D. Inventory
A. Investment
4028. Why should a business earn profit
B. Savings
A. To provide return to investors.
C. Growth
B. To provide funds for future growth.
D. Profit Saving
C. To increase the reputation of business.
4034. Choose the correct option
D. All the above
4029. Examples of top level managers include

all the following except
A. CEO (Chief Executive officer) A. a
B. CFO (Chief Financial Officer) B. b
C. President C. c
D. All of them are top level managers D. d

4035. How can a business differentiate its B. Psychological resistance

products? (SELECT 2) C. Sociological resistance
A. More advertising D. none of above
B. Improve quality
4039. Product
C. USP
A. The cost to the buyer of goods or ser-
D. Improved quality vices
E. Increase prices
NARAYAN CHANGDER
B. Informing customers about products
and persuading them to buy them
4036. The economic resource used to make a
desk is C. Where goods or services are available
D. Goods or services that are sold
4040. When trade bills are accepted by Com-

mercial Banks it is known as Bills
A. Certificate
B. Commercial
C. Promissory
D. No clue
A. Natural Capital Resource 4041. The candidates selected for interview

from all of the applicants are known as a:
B. Human Resources
A. Person specification
C. Labor Capital Resources
B. Panel
D. Land, Labor, Capital Resources
C. Shortlist
4037. Give any two points that justify the im- D. Job description
portance of IPR for entrepreneurs.
A. To promote the business’ products or 4042. The famous traveler “Megasthenes”
services, to enhance the market value of was belong to which of the following coun-
the business. try?
A. GERMANY
B. Does not promote the business’ prod-
ucts or services. B. GREEK
C. To protect the technology, brand name, C. ROME
design and creativity behind the concept. D. FRANCE
D. Does not protect the technology, brand
name, design and creativity behind the 4043. Restricted view of organizational goals
concept. is represented by deploying a
A. Vertical Structure
4038. This resistance relates not to individu-
als but rather to the common values and B. Divisional Structure
customs of groups. C. Horizontal Structure
A. Logical resistance D. Functional Structure

4044. Economics is the 4049. What kind of resource is this?

A. Buying, selling and dealing in the trade

B. pecuniary matters, fiscal matters, eco-
nomics, money management, commerce,
business, investment, banking, account-
ing.
C. production, consumption, and transfer A. natural and capital resource
of wealth of a country or continent
B. natural resource
D. none of above
C. capital resource
4045. One way of overcoming the prob- D. human resource
lems that often result from fast business
growth is to 4050. Management should find out the one
A. integrate with a much larger business best way to perform a task. Which tech-
nique of management states that
B. reduce the amount of capital invested
in the business A. Time study
C. reduce communication between peo- B. Motion study
ple to save time C. Fatigue study
D. operate the business in smaller units D. Method study
4046. What are the different areas of special- 4051. is a document showing pictures and
ization within the field of business stud- detailed descriptions of the goods sold.
ies?
A. leaflet
A. Study of marine biology
B. pamphlet
B. Study of ancient architecture
C. cutouts
C. Study of finance and accounting
D. catalogue
D. Study of space exploration
Explanation:The field of business studies 4052. a form of business in which two or more
includes specialization in finance and ac- people agree to jointly own a business
counting. called as
4047. Change in consumer preferences one of A. private limited company
Risks B. co-operation
A. Collection C. partnership
B. Demand D. public limited company
C. Production
4053. Opportunity Cost is the difference be-
D. Supply
tween selling price of the product and the
4048. True/False:Mobile wallets are consid- cost of brought-in materials and compo-
ered a form of long-term investment. nents.
A. True A. TRUE
B. False B. FALSE

4054. The companies which are registered in 4060. Visual methods include websites, illus-
Sri Lanka in order to do their business ac- trations, and landscapes
tivities in other countries are called.
A. True
A. Offshore companies.
B. False
B. Foreign Companies
4061. True or False?Marketing includes adver-
C. Multinational Companies
tising, selling, and delivering products to
D. Public limited companies consumers.
NARAYAN CHANGDER
E. Companies limited by guarantee. A. True
4055. The terms ‘ redeemable’ is used for B. False
A. preference shares 4062. Trade can be classified into
B. Commercial paper A. Internal and external trade
C. Equity shares B. Primary and secondary
D. Public deposits
4063. Which one is NOT a component of mar-
4056. Which days will you prefer? keting mix?
A. Tue-Wed A. Place
B. Mon-Tue B. Product
C. Wed-Thu C. Promotion
D. Fri-Sat D. Process
4057. An example of registered electronic 4064. Which is not a benefit of being a union
money is member?
A. OVO A. strength in number
B. E-money B. better conditions
C. Flazz C. more security
D. Tap-cash
D. higher salary
4058. Off the job methods encourage self
4065. What is the definition of capital inten-
learning through practice.
sive?
A. True
A. A firm which uses machinery more
B. False than labourers.
4059. what are the 2 types of office B. A firm which operates using the banks
money.
A. small and giant
C. A firm which uses its own money in
B. little and large buying stocks.
C. open and closed
D. A firm which enjoys trading in the stock
D. large and small exchange.

4066. One firm merges with or take over same B. Preference shares
industry/business at the same stage of C. Debentures
production is called

D. All of the above
A. Vertical Mergers
B. Horizontal Mergers 4072. Which one from the following is not
from the marketing mix
C. Conglomerate Mergers
A. place
D. none of above
B. price
4067. Sole trader and partnership both busi- C. picnic
ness structures
D. product
A. True
4073. The leadership style in which managers
B. False work with employees to make decisions is
4068. all other managerial functions are per- called
formed within the framework of the plans A. autocratic leadership
drawn. identify the related feature of B. top-down leadership
planning
C. democratic leadership
A. planning focuses on achieving objec-
tives D. collaborative leadership
B. planning is pervasive 4074. The form of business that is set up by

government to provide essential services
C. planning is futuristic
to its citizens is the
D. planning is primary function of man-
A. co-operative society
agement
B. limited liability company
4069. Reward businessman gets for taking
C. partnership business
risk is
D. public enterprise
A. Profit
B. Salary 4075. is a focused, target-able portion of a
broader market in which specialized prod-
C. Fees ucts or services can be sold.
D. goodwill A. Mix market
4070. is known as essence of manage- B. Niche Market
ment. C. Monopolistic competition
A. Coordination D. Mass market
B. Cooperation
4076. If a business Exports products they are
C. Planning entitled to a
D. Organising A. Tariff
4071. A company can raise capital through the B. Import protection
primary market in the form of C. Export Subsidy
A. Equity shares D. Additional charges

4077. What is the correct definition of the C. Irreversible decisions

break even point? D. A large amount of funds involved
A. The point at which sales revenue =
fixed costs 4082. Lakshay has been given the task of ar-
ranging for five-day conference for foreign
B. The revenue gained from selling every delegates. In order to ensure smooth func-
unit of output made tioning of the event, he has made two peo-
C. The difference between selling price ple as co-ordinators to take care of activ-
ities related to registration and refresh-
NARAYAN CHANGDER
and total variable costs
ment. Identify the function of manage-
D. Total sales needed to cover the total
ment being carried out by Lakshay.
costs of the business
A. Planning
4078. The movement of goods from one loca-
B. Staffing
tion to another is handled by depart-
ment C. Organising
A. accounts D. Directing
B. production 4083. Which bank is called lender of last re-
C. sales sort?
D. transport A. Commercial bank
B. Agricultural bank
4079. In which stage of the entrepreneurial
process would the entrepreneur conducts C. Central bank
research to determine if their idea could D. none of above
be a successful business
4084. Who is known as ‘the father of Scien-
A. Concept Development tific Management’?
B. Discovery A. Henry Fayol
C. Resourcing B. Elton Mayo
D. Actualization C. Peter F. Drucker
4080. An advantage of internal recruiting-It is D. F.W. Taylor
likely to be quicker and cheaper than ex-
4085. No stranger can ever be qualified to be
ternal recruitment?
a Karta, but an adopted son who is the
A. True eldest in the family can be qualified
B. False A. True
4081. Recently his company pumped an B. False
amount of Rs 50 crores in a project and he 4086. Which of the following is not considered
know this project can affect the returns of a stakeholder?
the firms in the long run both positively
and negatively Identify the type of concept A. employees
discussed here B. investors
A. Long term growth C. company
B. Risk involved D. customers

4087. Which of the following chemical charac- 4092. Domino Pizza keep introducing new va-
teristics is suitable for home use? riety of Pizzas in its menu. Name the
characteristic of management highlighted

A. Poisonous
in this?
B. Irritating
A. Management is pervasive
C. Healthy B. Management is intangible
D. Harmful C. Management is goal oriented
4088. Give TWO advantages of the division of D. Management is dynamic
labour.
4093. Estimated spending on major long term
A. Specialisation makes employee bored. assets like new factory or major equip-
B. Specialisation makes an employee to ment.
become skilled and efficient. A. Capital Budget
C. Less time wasted, than as single B. Sales Budget
worker moving between different jobs and C. Production Budget
tasks.
D. Material Budget
D. none of above
4094. The purpose of interview is to find
4089. What are moral principles that governs out whether the applicant is physically and
behavior? mentally fit for the position.
A. facts A. Preliminary
B. ethics B. Employment
C. codes C. Both the above
D. social responsibilities D. Collective (or Group)
4090. Dinesh has 100 equity shares of a com- 4095. Respecting the religious sentiments and
pany. He wants to sell 500 of these dignity of people while advertising for a
shares. Which market should be ap- product is
proach? A. Legal responsibility
A. a. Secondary market B. None of these
B. b. Primary market C. Economic responsibility
C. c. Financial markets. D. Ethical responsibility
D. Money market 4096. The cheque-like piece of paper that
can be used to send money to someone
4091. GAIL(Gas Authority of India Ltd.) is: through a post office is called
A. Public Coorporation A. Money order
B. Private Ltd. Co B. Postal order
C. Departmental Undertaking C. Bank draft
D. Government Company D. none of above

4097. Finance required for purchase of raw A. Consumers, producers, distributors,

materials, payment of wages, rent, insur- government
ance, electricity and water bills is known B. Business, shops, government, house-
as finance holds
A. Short-term C. Government, business, households,
B. Medium-term non-proft
C. Long-term D. Families, business owners, govt. offi-
NARAYAN CHANGDER
cials, lawyers
D. none of above
4103. The relevance of business studies to the
4098. Departmental undertakings are those
students is for
undertakings which is managed and con-
trolled by A. agricultural development.
A. Private sector B. automobile servicing.
B. Public companies C. technological advancement.
C. Department of ministries of govt D. vocational skills
D. Jointly by Private and Public compa- 4104. Which of these people would most likely
nies work in the accounts department of a food
manufacturer?
4099. A gets to keep all of the profits.
A. Customer service assistant
A. Sole trader
B. Buyer
B. Charity
C. Credit controller
C. Shareholder
D. Sales person
D. Public limited company
4105. The two types of discount are
4100. The purpose of the trading account is to A. Cash and bank
find
B. Cash and discount
A. Net profit/ loss
C. Cash and trade
B. Gross profit/ loss
D. Trade and purchase
C. Fixed assets
D. Capital 4106. Business risk is not likely to arise due
to
4101. What type of agreement is used to form A. Changes in government policy
a partnership business?
B. Good management
A. Written agreement
C. Power failure
B. Oral agreement
D. Honestly
C. Written or oral agreement
D. None of them
of email?
4102. what are the four sectors of the Aus- A. You do not have a record of the mes-
tralian economy sage

B. It is slower than most other methods 4113. What are the home keys?
of communication A. qwerty

C. You can send the same message to
B. asdf ;lkj
many people at the same time
C. sfa kjl;
D. It is difficult to receive feedback
D. fdsa jklj
4108. Point out the features of coordination.
A. Group activity 4114. Persons who want to insure their assets
/ life
B. Non-deliberate
A. Insurer
C. Pervasive
B. Premium
D. Continuous
C. Insured
4109. What happen to money supply when in-
terest rate increases D. none of above
A. increases 4115. What is business?
B. decreases A. A person’s regular occupations
C. unchanged B. Selling contraband items
D. none of above C. Going back to Dusty Depot ;(
4110. National income based on production D. Basically what a career is
costs is
4116. The screening of job applicants to recruit
A. GNP
candidates
B. GDP
A. background
C. NNP
B. recruitment
D. IN
C. selection process
4111. Which of the following is not an advan-
D. references
tage of water transport?
A. A safe mode of transport with respect 4117. Meeting the needs of guests with kind-
to occurrence of accidents ness and goodwill.
B. It is affected by adverse weather con- A. hospitality
ditions
B. host
C. It is relatively an economical mode of
C. recreation
transport for bulky and heavy goods.
D. franchise
D. It promotes international trade.
4112. What is the individual who buys a prod- 4118. The process of making a product differ-
uct called? ent from its competitors.
A. Customer A. Promotion
B. Consumer B. Segmentation
C. Supplier C. Product Differentiation
D. none of above D. Innovation

4119. Which of the following businesses 4125. The Act recognises the right of work-
would be classified as part of the Tertiary ers to picket.
sector? A. Employment Equity
A. Insurance
B. Basic Conditions of Employment
B. Manufacturing
C. Black Economic Empowerment
C. Mining
D. Labour relations
D. All of the above
NARAYAN CHANGDER
4126. Availability of Raw Material one of
4120. which govt enterprise is registered un-
Risks
der Indian companies act 2013
A. departmental undertaking A. Collection
B. public corporation B. Demand

C. government company C. Production
D. partnership companies D. Supply
4121. Profits do not have to be shared. This 4127. A need is something we can’t live with-
statement refers to out.
A. Partnership A. True
B. Joint Hindu family business B. False
C. Sole proprietorship
4128. The advertising medium that is usually
D. Company found along major roads is
4122. Does the factor below push or pull peo- A. Bill board
ple into setting up there business?Exploit
B. Cinema
an identified business opportunity.
A. Pull C. Radio
B. Push D. Television
E. Window display
4123. If a manager is able to achieve the tar-
get of production of 5, 000 units but at a 4129. farmers growing crops fro their per-
higher cost. He is sonal consumption:
A. Effective A. economic
B. Efficient
B. non economic
C. Effective and efficient
D. Effective and efficient both all of the 4130. occurs when an employeeis offered
above suitablealternative employmentwithin the
same business.
4124. What is asset?
A. Reemployments
A. An item of property owned by a person
B. Dismissal
or company
B. An item owned by a business that lasts C. Redeployment
for several years. D. Redundancy

4131. When messages are sent through es- 4135. Which of the following describes the
tablished channels using professional lan- money going into a business?
guage

A. An input
A. informal comm
B. Revenue
B. medium
C. An output
C. formal comm
D. none of above
D. feedback
4136. Involves inspecting a sample of goods
4132. When interest rates are high, people are produced at the end of the production pro-
more likely to do what?Select all that ap- cess to ensure that specifications have
ply: been met.
A. Get loans from the bank A. Quality Assurance
B. Save money in the bank B. Quality Control
C. Buy luxury goods C. After sales service
D. Buy essential goods D. Waste
4133. It refers to the number of subordinates 4137. is defined as mails, letter, parcel re-
that can be effectively managed by a su- ceived into and sent out of an organization
perior.
A. Letter
B. Message
C. Good’s
D. Correspondence
4138. A business that allows its customers to

make purchases in store, via its website
or by the telephone is called a(n):
A. Organisational structure
A. Pure play retailer
B. Informal organisation
B. Omni-channel retailer
C. Span of management
C. E-Telar
D. Bricks and mortar retailer
4134. Government can get money from bor-
rowing. This borrowing can be internal, as 4139. Choose all the appropriate communica-
well as external.Internal borrowing means tion method!
the money comes from government per- A. Speed
sonnel, while external borrowing means
B. Law
the money comes from citizens living in the
country. C. Leadership style
A. True D. Cost
B. False E. Financial status

4140. When production is divided into sepa- 4146. Which of these is NOT a correspondence
rate tasks and each employee does just book/record?
one of those tasks, this division is known A. Mail inward book
as
B. Cash book
A. Labor division
C. Mail outward book
B. Supply division
D. Postage book
C. Both of the mentioned
NARAYAN CHANGDER
D. None of the Mentioned 4147. Choose the correct source document:
A. A document sent by the bank monthly
4141. Which of the following is not a Business
to state the deposits and withdrawals
Activity
from the business bank account.
A. Buying and selling a house by a prop-
B. Invoice
erty dealer
C. Receipt
B. Buying and selling car by a car dealer
D. Bank statement
C. Selling an old house to buy a new
house by Mohit 4148. All of the following are advantages of
D. None entrepreneurship, except
4142. Give an example for Single Use Plan.

A. Methods
B. Budgets
4143. Management is important because it

helps in:
A. Achievement of group goals
A. being alone
B. Change and innovation
B. independence
C. Discipline and morale
C. control
D. Creativity
D. personal satisfaction
4144. A bulldozer is an example of
4149. This refers to the movement of goods
A. Land and services from a producer throughvari-
B. Labor ous channels to the final consumers.
C. Entrepreneurs A. marketing
D. Capital B. distribution chain
4145. All chemicals sold in Nigeria must be reg- C. marketing mix

istered with D. none of above
A. NBTE 4150. A percentage of the sale price of a good
B. We are happy or service which the sales person keeps
C. NAFDAC A. Bonus
D. House of Assembly B. Profit Sharing

C. Performance Related Pay B. Price

D. Commission C. Place

4151. Calculate the total costs:internet-600 D. Promotion
AED, insurance-2000 AED, salaries-50
4156. A document that serves as proof of pay-
000 AED
ment is called
A. 75 000 AED
A. bank draft
B. 42 500 AED
B. cheque
C. 52 600 AED
C. invoice
D. 6 000 AED
D. receipt
4152. The person or organizations that decide
4157. A is a good or service essential for
living
A. land
A. Need
B. labour
B. Factors of Production
C. capital
C. Scarcity
D. entrepreneur
D. Opportunity Cost
4153. Politics, socio-cultural, technological
and environmental factors are all rea- 4158. Who are some of the people you com-
sons for change. municate within the business?
A. internal A. Colleagues
B. operating B. Managers
C. external C. Customers
D. None of the above D. Subordinates
4154. Which one of the following is an advan- 4159. Notice announcement in a public medium
tage of a small office? promoting a product, service or event or
publicizing a job vacancy.
A. It assists workers to learn more of of-
fice skills. A. ADVERTISEMENT
B. It can be divided into functional depart- B. ADVERTISING
ments. C. DISPLAY ADS
C. Employees enjoy teamwork in their re- D. none of above
spective workplace and department.
4160. The following are included in the types
D. It provides social and welfare services,
of money based on the issuing institution,
such as staff canteen, medical facilities,
except
etc for it workers.
A. Eagle
4155. Which of the following refers to the tan-
gible good or intangible service offered by B. International Money
the business to the target consumers C. Electronic Money
A. Product D. Giral

4161. An honest clerk is B. Growth, employment and redistribu-

A. a deceitful worker tion
B. fraudulent C. Gross domestic product
C. one who discharges hi/her duties sin- D. Community-based organisation

cerely 4167. which of the following function is not im-
D. one who is disloyal and disobedient plemented on the base of planning?
A. organization
NARAYAN CHANGDER
4162. suggested that each level in the hi-
erarchy must be achieved before an em- B. personal management
ployee can be motivated by next level C. co-ordination
A. Abraham Maslow D. direction
B. Frederick Taylor
4168. Why did the student eat his/her home-
C. Miguel work?
D. Frederick Herzberg A. Because teacher told him/her it was a
none homework!
4163. Which of the following is NOT a column
on the Petty Cashbook? B. Because teacher told him/her it was a
piece of candy.
A. Date given
C. Because teacher told him/her it was a
B. Fuel price
piece of cake!
C. Voucher number
D. Because teacher told him/her it was
D. Particulars of expenses lomond pines.
4164. Which one of the following is NOT an 4169. What is a sole proprietorship?
example of fixed costs?
A. a) Refers of unlimited liability.
A. Salaries
B. a) Refers to a form of business organi-
B. Insurance zation which is owned, managed and con-
C. Water and electricity trolled by an individual.
D. Rent expense C. both a and b

4165. In “Product Life Cycle” a stage repre-
sents rapid growth of product sale knows 4170. A detailed analysis of definition of Del-
as egation is given by
A. Introduction phase A. Maslow
B. Growth phase B. Louis Fredick
C. Mature phase C. Louis Allen
D. All of these D. Louis Philip
4166. What do the GDP abreviations stand 4171. An increase in the national minimum
for? wage can cause a business’
A. Chief executive officer A. Variable costs to increase

B. Fixed costs to increase B. Profit

C. Direct costs to decrease C. Wages

D. Indirect costs to increase D. Rent
4172. Apple buying a company that creates mi- 4177. refer to the end users of a product.
crochips for phones and computers is an ex- A. producer
ample of B. consumer
A. Backward Vertical integration C. retailer
B. Horizontal Integration D. wholesaler
C. Forward Vertical Integration 4178. A fall in the value of a currency due
D. Conglomerate to factors such as weaker economic funda-
mentals is termed
4173. The minimum number of Partners in
A. exchange rate appreciation
Partnership is
B. exchange rate depreciation
A. 5
C. exchange rate valuation
B. 2
D. exchange rate extrapolation
C. 4
4179. Fiscal policy is administered or per-
D. 20
formed by?
4174. All human efforts whether physically or A. banks
mentally directed towards the production B. individuals
of wealth is
C. central bank
A. land
D. government
B. labor
4180. What department coordinates all the ac-
C. capital tivities of all the other departments in the
D. entrepreneur organisation?
A. ADMINISTRATIVE DEPARTMENT
4175. Staff members at VAL’s vegan restau-
rant wear uniforms with a large letter V B. PURCHASING DEPARTMENT
on them. They are expected to greet cus- C. ACCOUNTING DEPARTMENT
tomers with a smile and clean up any spills
D. PERSONNEL DEPARTMENT
immediately. Which element of the mar-
keting strategy are these requirements an 4181. According to Taylor, “each specialist is
example of? to be assigned work according to his/her
A. Packaging qualities, the employees who possess tech-
nical mastery should be involved in plan-
B. Positioning ning work whereas those with energy and
C. Promotion mix good health may be assigned execution
work.” Name the related principle of sci-
D. Physical evidence
entific management.
4176. Entrepreneurship earns A. Science, not rule of thumb
A. Interest B. Functional foremanship

C. Development of each and every person 4187. An employee that is directly below an-
to his or her greatest efficiency and pros- other employee in the organisational struc-
perity ture is classed as a:
D. None of the above A. Superior
B. Subordinate
4182. Which of the following is not an eco-
nomic objectives of business C. Line Manager
A. a. Creation of customers D. Shop floor worker
NARAYAN CHANGDER
B. b. Employment welfare 4188. A grievance procedure requires an ag-
C. c. Innovation grieved employee to first report the mat-
ter to his/her
D. the. Best possible use of scarce re-
sources A. supervisor
B. shop steward
4183. One of the internal factors that consti-
C. senior management
tute micro environment is:
D. trade union
A. Top management structure
B. Customer 4189. Can you provide an example of where
can this technique be implemented?
C. Competitor
A. In a business environment.
D. Supplier
B. In school environment.
4184. Balance of payment surplus happens C. All the above are correct.
when?
D. none of above
A. export > import
4190. A business makes all the decision at the
B. export = import
core of the business then passes it down
C. export < import the chain of command. This is known as
D. none of above A. Centralised
B. Decentralised
4185. The validity period of a demand draft is
A. One month 4191. Economic activities may be classified
into business, and employment
B. Two month
A. Profession
C. Three month
B. occupation
D. Four month
C. vocation
4186. Composition of family is an example of D. work
environment
4192. Which of the following can be mar-
A. Economic
keted?
B. Social
A. Red Cross society persuading to do-
C. Technological nate blood.
D. Legal B. Wedding planning services

C. Kerala Tourism persuading people to 4197. Which of the following is not a public
visit Kerala for health tourism sector organisation?

D. Bulb A. Public swimming pools
E. Hindustan Lever B. Moray Council
4193. The document sent by a seller to a C. A public park

customer when there is an overcharge is D. A public limited company
called
4198. Principles of management are signifi-
A. Credit note.
cant because of:-(a) Initiative(b) Increase
B. Debit note in efficiency(c) Optimum utilization of re-
C. Invoice. sources(d) Adaptation to changing technol-
ogy
D. Receipt.
A. a
4194. A cash flow shortage in a business is of-
B. b
ten solved by arranging
C. c
A. An overdraft
D. d
B. A loan
C. Crowdfunding 4199. The following are branches of occupa-
tion except
D. Selling shares
A. Mining
4195. A private company has of minimum
B. hunting
members
C. banking
A. 50
B. 7 D. dancing
C. 1 4200. A doctor is giving you a check up. Is this

D. 2 a good or service?
A. good
4196. Select all the Limitations of Chain Store.
B. service
4201. CRT:Can you see a possible solution if

you could use these crises management
models
A. Maybe
B. No
C. Yes
D. none of above
A. Lack of initiative and motivation
4202. Name the function of management that
B. Risk due to change in taste acts as a means for translating plans into
C. Inconvenient Location action.
D. Limited choice A. Planning

B. Directing 4207. Which of the following aims at examin-

C. Organizing ing the ability to learn a new skill by he
candidate?
D. Controlling
A. Intelligence Test
4203. Productivity of employees depends B. Interest Test
heavily upon the satisfaction of the em-
ployees in their work situation. C. Aptitude Test
A. Neoclassical Theory D. Personality Test
NARAYAN CHANGDER
B. Hawthorne Experiment 4208. Identify the incorrect statement
C. Modern Theory (System Approach) A. Planning without controlling is mean-
ingless
D. None of the Above
B. Planning is blind without controlling
4204. What is a “Sample Group”
C. Planning and controlling are both for-
A. A small group selected to to take part ward looking
in a survey
D. Planning and controlling are both back-
B. A group of people used to ask people ward looking
to complete a survey
4209. The law that protects a person’s intel-
C. A group of people within a target audi-
lectual property is called
ence
A. copyright
D. A family
B. patent
4205. A city is facing severe air pollution.
C. piracy
Which governmental body is most likely to
be involved in addressing this issue? D. trademark
A. National Green Tribunal 4210. Air, shelter, and food are all examples
B. State Pollution Control Board of
C. Central Pollution Control Board
D. Ministry of Urban Development
4206. A business owned and run by 2 or more

people is called
A. needs
B. wants
4211. The service unit under the marketing de-

partment of an organization handles
A. goods
A. Partnership B. materials
B. Sole Proprietorship C. customers’ feedback and complaints
C. Corporation D. customers’ goods tagsDepartment in
D. none of above an Organization

4212. does tertiary sector manufactures raw 4217. Poverty is the condition where by peo-
materials into consumer products(REM) ple cannot afford basic needs like food,
clean water and shelter.

A. Yes because it sells goods services
A. True
B. No its primary sector that manufac-
tures raw materials into consumer prod- B. False
uct C. maybe
C. no tertiary secondary manufactures D. all of the above
raw materials into consumer prod-
4218. Select the statement which differenti-
ucts(REM)
ates entrepreneur from manager.
D. All of the above
A. Entrepreneur identifies business is-
4213. Purchases of Merchandise or goods on sues and manager identifies business op-
credit are recorded in the portunities.
B. Entrepreneur pays attention towards
A. Sales Journal
returns of the business.
B. Purchases Journal C. Entrepreneur receives authority of his
C. Cash Receipts Journal title and manager creates power by him-
self.
D. General Journal
D. Entrepreneur is the owner of the busi-
4214. In private limited company, the are ness and manager is an employee.
usually the most important or majority E. Entrepreneur carries on a business
shareholders which is already started and manager ded-
A. Chief Executive Officers icates to start a business.
B. Chief Financial Officers 4219. Full form of MSME is
C. Directors A. Mini, small and Micro Enterprises
D. none of above B. Micro, Small and Medium Enterprises
C. micro, Small and Macro enterprises
4215. Which function of management ensures
D. Micro, small and Mini Enterprises
completing work as planned-
A. Controlling 4220. ADRs are issued in
B. Coordination A. Canada
B. China
C. Directing
C. India
D. Organizing
D. USA
4216. What is the first stage of the business
4221. Which is NOT TRUE about Planned
life cycle?
Change?
A. Post-maturity A. often run as projects
B. growth B. high degree of control
C. maturity C. often managed by an expert
D. establishment D. slowly comes over time

4222. management is 4227. is responsible for greeting clients

A. an art and answering the telephone
B. a profession A. Receptionist
C. a science B. Mailroom Clerk
D. art, science as well as profession C. Stock Control Clerk
4223. Matatus travel from one stage to an- D. Secretary
other. In this scenario, what is the matatu
NARAYAN CHANGDER
stage? 4228. Which of the selection steps is the most
critical?
A. Unit of carriage
B. Method of Propulsion A. Physical examination
C. Way B. Selection decision
D. Terminal C. Reference and background checks
4224. Which of the following is NOT an exam- D. Employment interviews
ple of primary sector business activity?
4229. The capital of a company is divided into
A. Forestry a number of parts each one of which is
B. Fishing called
C. Oil refining A. Share
D. Mining for gold B. Dividend
4225. In an organisation, the targets are met C. Profit
according to the plans, the employees are
happy and satisfied and altogether, there D. Interest
is orderliness in the organisation. Iden-
4230. A fisherman selling fish in a village.
tify the characteristic of management men-
tioned here. A. Business
A. Group activity B. Employment
B. Dynamic function C. Profession
C. Intangible force
D. none of above
D. Goal oriented
4231. All other managerial functions are per-
4226. Credit Card
formed within the framework of the plans
A. Payment for goods through access of drawn. Identify the related feature of
consumer’s credit bank account planning.
B. Credit payment represented on paper A. Planning focuses on achieving objec-
to be taken from consumer’s credit bank tives
account.
B. Planning is pervasive
C. Credit company pays for goods/services
while consumer makes payments to credit C. Planning is futuristic
company D. Planning is primary function of man-
D. none of above agement

4232. It refers to the typical goods and ser- 4238. are something people must have to
vices bought by individuals and groups. live.

A. Products A. wants
B. Spending habits B. needs
C. Consumer spending patterns 4239. Which function of management ensures
D. Lifestyle work accomplishment as per plan?
A. Planning
4233. Your competition is part of the envi-
ronment. B. Directing
A. A micro- C. Controlling
B. B macro- D. Organising
C. C market 4240. “an actor, have to read books written

D. D business on acting.” Identify the features of the
profession depicted here.
4234. Treasury bills are available for a min- A. Well defined body of knowledge
imum amount of and in multiples
B. Service motive
thereof
C. Restricted entry
A. 10, 000
D. Ethical code of conduct
B. 15, 000
C. 25, 000 4241. Another term for morals or telling right
from wrong is.
D. 35, 000
A. Sustainability
4235. Full form of e-IPOs B. Responsibility
A. Electronic internet Public Offer C. Ethics
B. Electronic Initial Private Offer D. none of above
C. Electronic Initial Prospectus Offer
4242. Which one of the following businesses
D. Electronic Initial Public Offer would be classify as secondary sector of
industry?
4236. Non store retailing does not include:
A. Bank
A. Multiple shops
B. Tuna Food canning manufacturing busi-
B. Mail order business ness
C. Tele shopping C. Strawberry farm business
D. Internet shopping D. Bus operating business
4237. It is better to choose when market 4243. The way people get along with each
condition is uncertain other are know as
A. Large size business A. core values
B. Small size business B. human relations
C. Propritorship C. ethical practices
D. Joint venture D. leadership

4244. Which of the following is not a charac- 4249. Sonali is the manager of a large com-
teristics of business pany manufacturing garments for kids.
She plans her winter collection in the
A. Creation of utility
month of August itself. Then, she en-
B. Consumer satisfaction sures that there is adequate workforce.
Shecontinuously monitors whether produc-
C. Personal psychological satisfaction
tion is proceeding according to plans. She
D. Elements of risk asks the marketing department to pre-
pare their promotional and advertising
NARAYAN CHANGDER
4245. The capital of a company is divided into campaigns also. Identify and explain the
number of parts each one of which are concept of management explained in the
called: above para.
A. Dividend A. Supervision
B. Share B. Directing
C. Interest C. Coordination
D. Profit D. Organising
4246. Which one of the following sources is 4250. IN WHICH YEAR NSE WAS INCORPO-
most relevant to recruiting managerial per- RATED?
sonnel? A. 1993
A. Direct recruitment B. 1994
B. Employment exchange C. 1996
C. Advertisement D. 1992
D. Casual callers 4251. One of these is not an insurance policy

A. fire insurance
4247. Safe-keeping customers valuables is
common with banks B. marine insurance
A. Agricultural C. theft insurance
B. Central D. trade insurance
C. Commercial 4252. What does Directing mean?

D. Industrial development A. Directing is concerned with planning
and setting organizational goals
E. Merchant
B. Directing is concerned with instruct-
4248. Which of the broad categories of indus- ing, guiding, supervising and inspiring
tries covers oil refinery and sugar mills? people in the organization to achieve its
objectives.
A. Primary
4253. In which economic activity personalised
B. Secondary
services such as consultancy and advisory
C. Tertiary services are being rendered
D. None of them A. Business

B. Profession B. Hear customer out, calm customer and

C. Employment resolve situation

D. All of the above C. Be disrespectful back to the customer
D. Avoid interacting with the customer
4254. Identify the concept
4258. An officer who goes to office on time is
said to be
A. Faith full
B. Obedient
A. Promotion C. Punctual
B. Advertisement D. Regular
C. Casual Callers E. Sincere
D. Employment Exchange 4259. Tesco sell products under their own
4255. If the total variable costs = £562 and name. This is an example of
the total fixed costs = 473 then what is A. Own Brand
the total cost? B. Generic Products
A. £1045 C. Product differentiation
B. £1035 D. none of above
C. £1037
4260. Deindustrialization is a result of:
D. £1033
A. Discovery of new natural resources.
4256. What happens when some is rejected af- B. Consumers earning a higher income
ter the interview session? and demanding for better quality and
A. The company will send a rejection wider choice of products.
email C. A fall in the quality of education.
B. The company don’t bother to call and D. A rise in the demand for the countries
inform them exports of manufactured products.
C. The company will treat them a lunch
4261. what are the advantages of external re-
D. none of above cruitment process
4257. How do you handle a difficult customer A. there has to be inductions held
who comes into the store for help? B. new innovative ideas are gained by the
business
C. no skills are gained by the business
D. none of above
4262. One of the advantages to be a franchise

and joint venture
A. Pass off the customer onto other TSI A. expensive

student B. brand already out there

C. poor management C. Expenses of the competitors

D. none of above D. Value of goods purchased
4263. True/False:Deferred revenue expendi- E. Value of goods sold

ture is recorded as an asset on the balance 4269. If OPEC decided to cut oil production for
sheet. the coming year, what would be the MOST
A. True LIKELY effect?
B. False A. prices would not change
NARAYAN CHANGDER
4264. Hindu Succession act was passed in B. oil prices would probably rise
A. 1956 C. oil prices would probably decline
B. 1948 D. the price for substitute products would
decline
C. 1932
D. 1980 4270. The holders of GDRs have
A. Equal voting rights
4265. has to do with the activity of buy-
ing, selling and distribution of goods and B. No voting rights
services to the final consumers. C. voting rights depending on the number
A. Book keeping of shares it represents
B. Office practice D. none of these
C. Accounting 4271. A small number of consumers express-
D. Commerce ing opinions about a new product or ser-
vice in a group discussion is called
4266. The authority flows from
A. target market
A. Bottom to top
B. focus group
B. Top to Bottom
C. survey group
C. In all directions
D. experimental group
4272. Recently a meeting was held which laid
4267. Choose the correct source document:This trauma on the need of taking good man-
document lowers the amount owed by cus- agement to all departments and levels of
tomers as goods are returned. organisations.” Identify the nature of
A. Invoice management discussed here.
B. Payment voucher A. Continuous process
C. Credit note B. Profit making process
D. none of above C. Dynamic function
4268. The knowledge of book keeping is es- D. Goal-oriented process

sential to find out the following except 4273. is ensuring that important office in-
A. Expenses of the business formation are kept secret.
B. Financial position of the business A. Authority

B. Conspiracy C. Over-expansion and failure to plan for

C. Secrecy change

D. Confidentiality of office information D. none of above
4274. Pick the odd one out, one of these fac- 4279. The Act passed in the year 1956 for pro-
tors would not be considered attractive to viding recognition of stock exchanges by
a Transnational Company thinking of set- the central government
ting up in a country:
A. The Security Exchange Act
A. Low Corporation Tax
B. The Security Contracts (Regulation)
B. An unskilled workforce Act
C. A country that is part of the EU free
C. The Security Contract Exchange Act
trade area
D. Screwed!
D. A well-educated workforce
4275. A credit card holder can avoid paying in- 4280. All managerial actions are primarily con-
terest on the amount of money charged by: cerned with relations between people and
so it is treated as a
A. paying the minimum payment every
month A. Anti-social process
B. paying the APR every month B. Social process
C. paying the credit card balance in full C. Universal process
every month
D. None of these
D. It is not possible to avoid paying inter-
est on a credit card 4281. An advantage of a short chain of com-
4276. This function of management provides mand is that
right kind of people for the job- A. the company will gain unlimited liabil-
A. Planning ity
B. organizing B. managers will have greater bonuses
C. staffing C. fringe benefits will become more com-
D. Directing mon
D. communication between managers
4277. Which activity helps to make the con-
and staff will improve
sumers knowledgeable about the product
A. Transport 4282. Which means the same as human re-
B. Advertising sources
C. Communication A. Personnel
D. All of the above B. Knowledge
4278. Why business fail? C. People

A. good management D. skills
B. well managed the financial matters E. people

4283. An entrepreneur is B. Newspaper

A. A person who starts a business that C. Notice Board
satisfies consumer wants and needs D. Testing
B. A part owner of a business
4289. An efficient filing system must be
C. The president of a corporation
A. simple to understand and easy to oper-
D. The highest ranking member of
ate
Congress
NARAYAN CHANGDER
B. compact to save space
4284. Seeks open-ended responses. Answers
C. expandable to meet future needs
questions about “why” and “how”
D. All of the above
A. Qualitative Research
B. Quantitative Research 4290. An advertisement for a receptionist em-
phasizes the need to be articulate.
C. Survey
A. the art of being able to do two things
D. Questionnaire
at once
4285. Name the function of management B. the attribute of being able to express
which involves setting objectives and de- your thoughts clearly
veloping appropriate courses of action to
C. the desire to work hard and do well
achieve these objectives.
D. the skill of being able to draw accu-
A. Directing
rately
B. Organising
4291. Calculate the total cost. Total variable
C. Planning
cost = 24 000 AED, total fixed costs = 10
D. Staffing 000 AED
4286. Which concept is followed to synchro- A. 0
nize the activities of an organisation? B. 24 000 AED
A. Management C. 14 000 AED
B. Planning D. 34 000 AED
C. Coordination
4292. If the margin of safety is 7, 500 units
D. Cooperation and breakeven output is 12, 200 units,
4287. using a famous person to recom- what is actual output?
mend a product
A. Testimonial advertising
B. Bandwagon advertising
C. Fear sell advertising
D. Glittering generality A. 4, 700 units
4288. Which is an Internal Method of recruit- B. 19, 700 units

ment? C. $19, 700
A. Job Centre D. $4, 700

4293. What is the main feature that distin- 4298. Which of the following statements is
guishes a private limited company from a not relevant to the concept of “Manage-
public limited company? ment as an art”

A. Freedom to buy shares A. Aspiring actor join an acting course in
the school of Drama
B. Managers needs to deal with different
C. Size of the board of directors
individuals differently depending upon the
D. Government ownership situation
4294. The following are rules of Trial Balance C. Managers deal with humans and the
except; all outcomes cannot be predicted with accu-
racy.
A. Assets must be on the debit side
D. Manager gained experience and easily
B. Expenses and income must be find creative and innovative ways to deal
recorded on the debit side with problems
C. Expenses must be recorded on the
debit side 4299. True/False:Direct marketing always in-
volves face-to-face interaction with the
D. Income must be recorded on the credit customer.
side
A. True
E. Liabilities must be on the credit side
B. False
4295. Which of the following is related to a
4300. An organization where clerical activities
specific ministry?
of an organization are planned, coordi-
A. Indian Railway nated and controlled is called a/an
B. FCI A. department
C. Coal India B. office
D. BHEL C. play ground
D. village square
4296. opening balance is £300; monthly net
cashflow is £120; the closing balance is 4301. Planning function is performed by:
A. £180 A. Top level management
B. £420 B. Middle level management
C. £300 C. Lower level management
D. -£180 D. All of the above
4297. Which is ONE disadvantage of Sole Pro- 4302. The following are rewards for punctual-
prietorship? ity and regularity except
A. Less direct control A. high patronage.
B. Disagreements B. increase in losses.
C. Hard to raise money C. increase in turnover.
D. none of above D. reduction of damages.

4303. All regional sales manager of Achieve 4309. Which logo is this?
Best Ltd., worked towards achievement of
company’s annual sales target of 50 toys.
The feature of management is
A. Goal oriented
B. Group activity
C. dynamic
NARAYAN CHANGDER
D. Multi dimensional
A. Facebook
4304. The payment for the same is either
made by the customer through the money B. Miama Heat
order or demand draft in C. Twitter
A. Departmental store D. birdie
B. Consumer Co-operative Store
4310. What is the fourth layer of Maslows Hi-
C. Mail order retailing erarchy of needs
D. Super market A. Physiological
4305. Which is the process of helping new em- B. Saftey
ployees adjust to a company? C. Self actualisation
A. training D. Self esteem
B. recruitment
4311. Name the process which provides the
C. human resource management
requisite amount, quality, timing and se-
D. orientation. quence of efforts and ensures that planned
objectives are achieved with a minimum of
4306. Comprises organisations accountable to
conflict.
and controlled by central or local govern-
ment (the state) A. Management
A. Private sector B. Organizing
B. Public sector C. Coordination
C. Chines sector D. controlling
D. US Government sector 4312. Which of the following is a human re-
4307. Lean production means source?
A. making smaller products A. Food
B. using smaller workers B. Clothes
C. creating less waste C. Intelligence
D. reducing output D. Shelter
4308. What is a shareholder? 4313. Analyses:A pressured work environ-

A. A person who invests in a business ment causes?
B. A person who takes interest in a busi- A. Change

ness B. Stress

4314. Whose idea is the assumption that all C. Tangibility

individuals are motivated by personal gain D. Price
and therefore should be paid more?

A. Frederick Taylor 4319. The occupation in which people work for
others and get remunerated in return is
B. Abraham Maslow known as
C. Frederick Herzberg A. Business
D. none of above B. Employment
4315. Which of the following would be an C. Profession
expansionary fiscal policy (increasing eco- D. None of these
nomic growth)?
4320. Which of the following are types of eco-
A. lowering income tax
nomic activities.
B. raising the value of RM
A. Employment
C. printing money
B. Profession
D. lowering government expenditure
C. Business
(spending)
4316. What is the main purpose of a mission
statement in a business? 4321. Making assumptions for future is called
A. To define the company’s purpose for A. Making derivative plans
shareholders B. Making policy
B. To define the company’s purpose for C. Setting planning premises
customers
D. All of the above
C. To define the company’s purpose for
employees 4322. Which of the following is not an effec-
tive way of measuring the size of a busi-
D. All of the above
ness?
4317. Which of the following is a feature of A. Number of employees
flow production?
B. Value of capital invested
A. Products are produced continually on
C. Value of sales
a production line
D. Profit level
B. Products are one-off meeting cus-
tomer needs exactly 4323. Product orientation is when you choose
C. Products are made in small identical the market and then create a product
groups A. True
D. Cost of producing one unit is high B. False
4318. Select the odd man out-Product can be 4324. Which of these is not a method of pay-
broadly classified on the basis of ing wages?
A. Use A. Commission bonus
B. Durability B. Dividend payment

C. Flat rate % of the value of defective goods to be

D. Premium bonus credited to the consumer welfare fund.
E. Time rate
4325. Which of the following does not charac-

terize business activity?
A. Production of goods & services
NARAYAN CHANGDER
B. Presence of risk
A. 5%
C. Sale or exchange of goods and ser-
B. 4%
vices
D. Salary and wages C. 3%
D. 2%
4326. Chain stores are also called as Multiple
Shops E. 1%
A. True 4330. Which situation will result in greater ef-

B. False ficiency?
A. The same output is achieved with
4327. is sent from the seller to the buyer
fewer inputs.
at a fixed time, usually at the end of every
month. B. The same input is needed for fewer
outputs.
A. Statement of Records
C. Fewer inputs are needed to produce
B. Statements of receipts
fewer outputs.
C. Statement of Payments
D. More inputs are needed to achieve the
D. Statement of account same output.
4328. What was the primary method of ex- 4331. What is a business objective?
change before the introduction of money,
according to historical accounts? A. A statement of what the company has
achieved.
A. Barter system
B. A statement of what the company is
B. Investing in stocks trying to achieve.
C. Shopping online C. A statement of what the company is
D. Trading in cryptocurrency currently achieving.
Explanation:Before the invention of
D. none of above
money, people like Abigail, Benjamin,
and Elijah exchanged goods and ser- 4332. IS KNOWN AS THE MANMADE RE-
vices through the trade by barter system, SOURCES USED TO PRODUCE GOODS AND
where they directly exchanged one good SERVICES.
or service for another.
A. Entrepreneurs
4329. If the consumer court is satisfied about B. Capital
the genuineness of the complaint, it can is-
sue an order or direction to the opposite C. Labor
party to pay an amount, not less than D. Land

4333. What is an advantage of an overdraft? 4339. Which is true of a private limited com-
A. There is never interest pany?

B. You can pay in smaller installments A. It must be started by one person
C. Useful for relatively small sums and B. It must sell shares to family and
short term finance friends
D. You don’t have to pay it back C. The owner chooses who to sell shares
to
4334. What are the functions of a a promoter? D. Anyone can buy a share of the business
A. Who identifies business opportunities.
4340. Ways to advertise externally
B. Who arranges finances for business
A. Newspapers
C. Who performs all legal formalities
B. Recruitment agencies
D. All of the above
C. Email
4335. The is an association or organisation D. Notice board
or a body of individuals established for the
purpose of assisting, regulating and con- 4341. Which of the broad categories of indus-
trolling the business of buying, selling and tries covers oil refinery and sugar mills?
dealing in securities A. Tertiary
A. Stock Exchange B. secondary
B. SEBI C. Primary
4336. Who said to bring mental revolution? D. None of these
Who said to bring mental revolution?
4342. This Act prevents unfair marketing prac-
A. Fayol tices
B. Tailor A. basic conditions of employment Act
C. Hemant B. consumer protection Act
D. neither of the above C. labour relations Act
4337. The exchange of goods and services for D. National Credit Act
services is called
4343. There are 4 factors of production, ex-
A. trade by barter cept
B. trade by exchange A. Land
C. trade by engage B. Labour
D. trade by moving C. Marketing
4338. Which of the following is not a synonym D. Capital
for EXPENSES?
4344. In mixed economy, which of the follow-
A. Costs ing groups of industries are most likely to
B. Wage controlled/owned by government?
C. Bills A. Housing Property and Hotel
D. Expenditures B. Restaurant and Shopping Mall

C. Water and Electrical Supply 4350. Which among these is an organisational

D. none of above objective
A. Growth
4345. A benefit to an employer of part-time
B. Profit
workers is
C. Survival
A. They can be sacked easily
D. All of the above
B. They can help businesses during busy
times during the week
NARAYAN CHANGDER
4351. It is defined as the framework within
C. Their hours can change each week which managerial and operating tasks are
performed.
D. none of above
A. Span of management
4346. What is the reward for capital as a fac- B. Organisational structure
tor of production?
C. Informal organisation
A. Rent
B. Wage/salary
C. Profit 4352. In an addition to regular compensation,
are monetary incentives that an em-
D. Interest ployee earns as a result of good perfor-
mance.
4347. Which machine is suitable for making
2000 copies of a coloured document? A. Motivational techniques
A. fax machine B. Financial reward
B. photocopier C. Non financial reward
C. scanner D. All the above
D. digital camera 4353. Trading one good or service for another
is called
4348. For depositing cash/cheques in the bank
account, which form has to be filled? A. trade
A. withdrawal slip B. services

C. barter
B. debit note
D. scarcity
C. credit note
D. pay-in-slip 4354. How dependable or reliable you are
A. Attendance
4349. If a business is facing increased costs
due to landfill tax on rubbish they could B. Accountability
C. Appreciation
A. Increase their recycling D. Attitude
B. Dump the rubbish in the woods and 4355. This leadership style can be effective
hope no one notices in situations where group members are
C. Produce more packaging highly qualified in an area of expertise.
D. none of above A. Autocratic

B. Democratic C. Both effective and efficient

C. Open Laisser-Faire D. None of the above

D. Situational
4360. A. A (iii) B(ii) C(i)
4356. ‘Amazing Yummy Cakes’ is a renowned B. A (ii) B(i) C(iii)
cake making company. The company pro-
C. A (i) B(ii) C(iii)
duces both egg containing as eggless cakes.
Once it so happened that 300 cakes con- D. A (ii) B(iii) C(i)
taining egg were packed in packaging hav-
ing green signs. Vishal who is a strict veg- 4361. A stub is also known as counterfoil.
etarian ate it. He realised something dif- True or False?
ferent in the smell of the cake and went A. True
on to enquire about the content of the
B. False
cake. On his questioning one staff member
agreed to the fault committed.Which con- 4362. Critical point control focuses on
sumer right of Vishal was violated here?
A. Significant deviations only
A. Right to be Informed
B. Key result areas
B. Right to choose
C. Each and every activity in an organiza-
C. Right to seek redressal
tion
D. Right to be heard
D. Attempts to control everything
4357. What is the most significant risk factor
in a sole proprietorship? 4363. Equity shareholders are called
A. Having no regular schedule A. Partners of the company
B. Doing all of the work B. Owners of the company

C. Having to answer to a board of direc- C. Executives of the company
tors D. Guardian of the company
D. Unlimited liability, even for employee
actions 4364. 1 The members of the Rajya Sabha are
elected by elected?
4358. The document issued when cash transac- A. members of the Legislative Assembly
tion is made as an evidence of payment is
called B. members of Lok Sabha
A. cheque C. members of Rajya Sabha

B. credit note D. members of Supreme court
C. debit note 4365. Resources that are owned by a busi-
D. receipt ness.
A. Liabilities
4359. When a worker achieves target produc-
tion of 100 units at a higher cost, he is B. Profit
A. Efficient C. Owner’s Capital
B. Effective D. Asset

4366. What are application document or link 4371. What does this Gantt chart show?
is needed for a person to apply a job, ex-
cept?
A. Resume
B. CV
C. Instagram Account Link
D. Application Form
NARAYAN CHANGDER
A. Selection and training of staff will be-
4367. allow the firm to use their name gin in May.
as partner, They neither invest any capi-
tal nor participate in the day-to-day oper- B. The shop will be open for business at
ations the end of April.
A. Nominal partners C. Stock purchases and advertising will
B. Partners in profits be done simultaneously.
C. Active partners D. Some stock will be purchased before
D. idk the shop is completely refitted.
4368. Discount allowed and discount received 4372. Which is an example of an internal
is found in which of the cash book. source of finance?
A. three column cash book.
A. Owners’ Funds
B. petty cash book.
B. Venture Capital
C. two column cash book.
D. single column cash book. C. Overdraft
E. six column cash book. D. Trade credit
4369. Which of the following is NOT the rea-
4373. WHICH AMONG THE FOLLOWING IS
son why some markets become more com-
THE TERM USED FOR NEW ISSUE MAR-
petitive?
KET?
A. There are not enough competitors in
the market A. SCHOLARSHIPS
B. Government intervention in markets B. STOCK MARKET
C. Growth of free trade between coun- C. PRIMARY MARKET
tries
D. SECURITIES EXCHANGE MARKET
D. Shift to e-commerce platform and so-
cial networks
4374. What are different types of visual com-
4370. Which organizational chart represents munication?
direct reporting relationships
A. Telephone call
A. line
B. Memorandum
B. line and staff
C. flow C. Teleconferencing
D. functional D. Multimedia presentation

4375. The aim of this change-management the- 4380. Which of the following statements is
ory is to have long-term success of the not true with regard to primary market?
business through customer satisfaction

A. (a) Is also known as the old issues mar-
A. business process re-engineering ket.
B. total quality management B. (b) It facilitates the transfer of
C. improvement investible funds from savers to en-
trepreneurs.
D. John Kotter’s change model
C. c) It deals with new securities being
4376. When a company expands by purchas- issued for the first time.
ing and controlling the direct distribution D. (d) It facilitates the transfer of
or supply of its products investible funds from savers to en-
trepreneurs.
4381. The following are recorded on the credit

side of the double column cashbook except
A. discounts
B. rent paid
C. wages paid
D. cash purchases
A. Horizontal integration
B. Backward vertical integration 4382. Amount of money to be paid monthly /
annually by the insured to the insurer for
C. Forward Vertical integration indemnification
D. Conglomerate A. insured
4377. Remuneration is B. insurance amount
A. Salary C. Premium
B. Wage D. insurer
C. Method of payment 4383. This type of business is owned by one
D. Blue collar workers person.
4378. A business that operates across na- A. Partnership

tional borders is operating on a B. Sole Proprietorship
A. National Scale C. Corporation
B. Local Scale D. Franchise
C. Global scale 4384. Legal environment includes:
D. Intergalactic Scale A. government policies related to pricing
4379. The market which has no segmentation B. the constitutional framework
and focuses on whole population C. goverment policies related to import
A. Mass market and export
B. Niche market D. all of the above

4385. Ethics is important for B. International growth

A. Top management C. Profit maximisation
B. Non managerial employees D. Increasing shareholder value
C. Middle level managers
4391. A farmer uses a boda boda to get to
D. all of them
town to sell her cabbage. In this scenario,
4386. Someone with an interest or concern in what is the boda boda?
NARAYAN CHANGDER
a business’ activities is known as a A. Unit of carriage
A. Manager
B. Method of Propulsion
B. Stakeholder
C. Way
C. Customer
D. Terminal
D. Government
4387. Which among the following is consid- 4392. The Karta in Joint Hindu Family business
ered to be the most liquid asset? has
A. Gold A. limited liability
B. Money B. unlimited liability
C. Land C. no liability for debts
D. Treasury bond D. joint liability
4388. What influence would the local commu-
nity have on the business? 4393. There are some factors why some busi-
ness is failed, except
A. They may refuse trade credit.
A. Poor Management
B. They may increase their prices.
B. Failure change
C. They may petition the business.
D. They may refuse to loan any money to C. poor financial management
the business. D. expansion
4389. What is the cost of developing a new
4394. An industry that deals with the manu-
products?
facturing of goods. Turning raw materials
A. Creating new market. into a finished product for sale.
B. Allowed the business to expand. A. primary industry
C. The lost of company image if the prod-
B. secondary industry
uct failed.
D. To be the first in the market. C. tertiary industry
D. quaternary industry
4390. UK supermarket, Tesco has opened
stores all over the world. Which of the 4395. A customer is an internal stakeholder?
following objectives has the supermarket
met? A. True
A. Increasing customer satisfaction B. False

4396. Match the correct definition to the word C. Consumer goods

D. Customer goods

4400. What is enterprise?
A. the risk taking ability of the person
who brings the other factors of production
together to produce a good or service
B. the natural resources that can be ob-
tained from nature
C. the finance, machinery and equipment
needed for the production of goods and
A. Laissez-faire-Goals set by the leader
services
only.
D. none of above
B. Democratic-Employees are encour-
aged to take part in all aspects of decision- 4401. is an example of private sector
making.
A. Railways
C. Autocratic-Most useful during re-
B. Reliance
search and development.
D. Democratic-Leader can be consulted 4402. Intangible goods are goods that
for problem-solving, even if not necessar- A. Cannot be identified
ily all the time.
B. Cannot be physically seen or touched
4397. How would you best describe Coca- C. Cannot be transported
Cola? (select all that apply) D. Cannot be incorporated
A. Large
4403. What are the essential skills for a suc-
B. Local cessful career in business administration,
C. Transnational Corporation as suggested by Lily, Liam, and William?
D. Medium A. Effective public speaking and commu-
nication
E. Global
B. Proficiency in playing a musical instru-
4398. What is a commodity? ment
A. Specialist services such as accoun- C. Thorough knowledge of ancient his-
tancy, legal and insurance tory
B. Products that are bought and sold like D. Good physical fitness and sportsman-
oil, gold and iron ship
C. A legal document Explanation:According to Lily, Liam, and
William, the key skills required for a suc-
D. Skilled labour
cessful career in business administration
4399. The group of customers a business sells are public speaking and communication.
its products or services to is called 4404. Select the different types of recruit-
A. Loyal customer ments
B. Customer base A. Internal recruitment

B. Inner recruitment A. Electronic media

C. External recruitment B. Print media
D. Outer recruitment C. Other media
4405. Factors of production are the resources D. None of the above
needed to produce goods and services.
4411. A target market can be described as the
A. TRUE
A. direction the market is headed
NARAYAN CHANGDER
B. FALSE
B. group of customers the business
4406. 2 types of countries are
seeks to attract
A. Developed countries and developing
C. way a business draws its customers
countries
B. Asia countries and Europe countries D. sample of the market
C. USA country and UK country 4412. Which of the following is an example of

D. none of above horizontal integration?
4407. Is where there are a number of busi- A. A chocolate producer buys another
nesses attempting to persuade consumers chocolate producer
to buy their products. Such competition B. A chocolate producer buys a cocoa
will be based on such factors as price, de- farm
sign and quality.
C. A chocolate producer buys a chain of
A. Competitive Environment coffee shops
B. Dynamic Environment D. A chocolate producer buys a car pro-
C. Business Environment ducer
D. Perfect Environment
4413. Money Market is the market in which fi-
4408. Municipalities are not respon- nancial instruments having long-term ma-
sible for functions such as wa- turity are dealt with.
ter/electricity/refuse removal/etc. A. True
A. True B. False
B. False
4414. What is the formula for calculating price
4409. Which of the following is NOT usually elasticity of demand?
considered a personal source of finance.
A. Percentage change in price x Percent-
A. Savings age change in quantity demanded
B. Redundancy payments
B. Percentage change in quantity de-
C. Crowdfunding manded x Percentage change in price
D. Credit card C. Percentage change in price / Percent-
age change in quantity demanded
4410. Advertisement of ‘Polio vaccination’ on
a bus is the use of following media of ad- D. Percentage change in quantity de-
vertising: manded / Percentage change in price

4415. People in the organisation carry out di- 4420. Why a farmer producing crops for self-
verse tasks with the aim to achieve consumption cannot be called a business?
Identify the characteristic of business

A. Different objectives
which is not being highlighted.
B. Common Objectives
A. Uncertainty of return
C. Both of the above B. Element of Risk
D. None of the above C. Procurement of Goods and Services
4416. Mr Apeh bought goods worth #20, 00 D. Sale or exchange of Goods and Ser-
from a retailer, and is entitled to 5% dis- vices
count if payment is made within the stipu- 4421. The trade document which gives compre-
lated period. What type of discount is he hensive summary of transactions involv-
entitled to? ing sales or purchases of goods is known
A. Cash discount as
B. Cheque discount A. Delivery note
C. Trade discount B. Invoice

C. Price list
D. Draft discount
D. Quotation
4417. The management function which helps in E. Statement of account
getting the right persons for the organisa-
tion and ensuring that they stick to the or- 4422. The or is use to control the space
ganisation is called staffing. in between lines in a typewriter
A. True A. carriage return lever
B. False B. line space lever
C. regulator
4418. Define the term obsolete?
D. paper release
A. Not purchased anymore
4423. Power Ltd. decided to open a factory in
B. Not manufactured anymore the remote area of Bihar. Company’s aim
C. Out of date or not used anymore is to raise the standard of living of people
in the rural areas. Identify the objective
D. Not advertised anymore of business which is followed by the com-
pany.
4419. What is consumer goods?
A. Economic Obective
A. Goods bought by consumer for own
use. B. Individual Objective
C. Social Objective
B. Service bought by consumer for own
use. D. Other Objective
C. Goods produced for other business 4424. What is the definition of business mix?
use in the production process.
A. Due to the different markets and differ-
D. Services produced to help other busi- ent environments in different countries,
nesses. the business mix may vary considerably.

B. Mixture of different markets working 4430. ‘Contra’ means

together. A. Opposite
C. Mixture of different sectors working B. Front
together within a country.
C. Behind
D. none of above
D. Aside
4425. What is the definition of “inflation”?
4431. The is the person who receives the
A. People who are unemployed message.
NARAYAN CHANGDER
B. increase in the average price level of A. Receiver
goods and service over time B. Feedback
4426. What is an example of primary re- C. Transmitter
search? D. Sender
A. Internet
4432. is the process of choosing the most
B. Newspaper suitable candidate for the vacant position
C. Questionnaire in the organisation.
D. Books A. Recruitment
B. Training
4427. A sole trader has how many owners
C. Selection
A. 1
D. Performance Appraisal
B. 2
C. 3 4433. Which of the following is not a charac-
teristic of a profession?
D. Many
A. Service motive
4428. Successful organisations do not achieve B. Restricted entry
goals by chance but by following a deliber-
C. Based on practice and creativity
ate process called-
D. Well-defined body of knowledge
A. Co-ordination
B. Management 4434. The formation of partnership business
is always backed up by a legal document
C. Production called
D. Procurement A. partnership agreements
4429. Akash wanted to sell his Mumbai fac- B. deed of partners
tory and posted an advertisement about C. partnership deeds
business on sale.He received an e-mail
D. all of the above
from Jordan indicating the desire to buy
his business. Name the feature of e- 4435. Which is the service of the wholesaler
business which made this possible. to the consumer?
A. Convenience A. Helps in promotion.
B. Ease of formation B. Enabling large scale operation
C. Speed C. Wide selection
D. Global access D. Personal selling

4436. A company launches an app to enhance A. The importance of understanding of

customer engagement. This tool is primar- business environment is signified by:
ily used for:

B. coping with rapid changes
A. Sales
C. improvement in performance
B. Direct marketing
D. all of the above
C. Public relations
D. Customer service 4442. What are the information needed to in-
clude in your resume, except?
4437. WHAT IS THE OTHER NAME FOR ZERO A. Hobbies
COUPEN BONDS?
B. Date of Birth
A. CALL MONEY
C. Favourite Food
B. CERTIFICATE OF DEPOSITS
D. Working Experience
C. TREASURY BILLS
D. NONE OF THESE 4443. Planning ensures clarity in thought and
action, work is carried out smoothly with-
4438. SHOW THE MOVEMENT OF ORDER out interruptions. Which importance of
FORM planning is highlighted in the above state-
A. SELLER TO BUYER ment?
B. BUYER TO SELLER A. Planning provides direction.
B. Planning reduces overlapping and
4439. is the rate at which commercial
banks borrow from central bank in emer-
gency C. Planning reduces the risk of uncer-
tainty.
A. CRR
B. SLR D. Planning facilitates decision making.
C. Bank rate 4444. ‘Earning of profit is considered to be the

D. Reverse repo rate subsidiary objective of the business.’ The
given statement is
4440. Taylor’s views on worker motivation A. True
suggested that work will work harder
when: B. false
A. They have clean and hygiene condi- C. cannot say
tions D. on
B. They are paid more
4445. A partnership firm may be registered un-
C. Workers will work harder when they
der the Indian Partnership Act,
have a job contract
A. 1949
D. Workers will work harder when they
are recognised B. 1956
C. 1932
4441. The importance of understanding of
business environment is signified by: D. 1957

4446. Punishment and stopping increments, C. Five types

etc are the examples of
D. Six types
A. Communication
B. Positive motivation 4451. Liquidity refers to the request employ-
ees in a group to suggest ideas at random
C. Negative motivation
and for all ideas to be written on a flip
D. Supervision chart
4447. Net cashflow equals A. True
NARAYAN CHANGDER
A. income minus expenditure B. False
B. monthly inflows plus monthly outflows
4452. Products and services are advertised on
C. monthly inflows minus monthly out- vehicles through the use of
flows
A. Journals
D. monthly outflows minus monthly in-
flows B. Newspapers
4448. What is the biggest problem with this C. Radio
slide? D. Stickers
E. Television
4453. Receptionist office is the waiting area

for visitors to an organization. it’s lo-
cation, physical arrangement and appear-
ance
A. create impressions on the minds of vis-
A. The text is too small itors
B. The colors make it hard to read B. indicate the profit margin of the orga-
C. The typeface is inappropriate nization
D. Nothing, it’s fine C. should be modern and trendy
4449. Multi-dimensional nature of manage- D. must be selected by staff

ment includes:
4454. Secondary data has two important ad-
A. Management of work vantages over primary data. It is:
B. Management of people
A. capable ofcompensating for rapid envi-
C. Management of operations ronmental changes and technical improve-
D. All of the above ments.
4450. According to Abraham Maslow, human B. alwaysavailable and complete.

needs can be divided into how many C. seldomobsolete and usually fits the di-
types? mensions of your problem.
A. Three types D. generallycheaper to gather than pri-
B. Four types mary data and takes less time to find.

4455. What are the two types of External 4460. Which is not a role and function of man-
Growth for a business? agement?

A. Horizontal Integration and Internal A. organizing
Growth B. commanding
B. Vertical Integration and Conglomerate C. planning
Merger
D. demanding
C. Horizontal Integration and Vertical In-
tegration 4461. Which of the following is not a merit of
D. Horizontal Integration and Conglomer- divisional structure?
ate Merger A. It promotes product specialisation
4456. True or false?Individuals are not inter- B. It ensures that different functions get
ested in knowing the financial position of due attention
a business. C. It promotes flexibility and faster deci-
A. true sion making
B. false D. It facilitates expansion and growth as
new divisions
4457. Which is NOt an impact of government
intervention? 4462. Fishing is what type of industry?
A. Governments create laws about how A. Primary
goods can be produced. B. Secondary
B. Government import tariffs influence C. Tertiary
what is to be produced.
D. commercial
C. Government spending on defence
does not provide incentives for compa- 4463. What is the significance of finance and
nies. accounting in the context of business stud-
ies, Emma, Noah, and Mia?
D. Government taxes and subsidies dis-
courage some methods of production. A. To investigate the behavior of insects
B. To comprehend the laws of chemistry
4458. A person who buys goods and services
is called a C. To oversee and analyze financial data
A. Consumer D. To delve into the realm of ancient his-
tory
B. Producer
Explanation:Finance and accounting are
C. Server important in business studies because
D. Student they help manage and analyze financial in-
formation, which is crucial for making in-
4459. How do you calculate profit? formed business decisions.
A. Operating costs-Revenue = profit 4464. A business reduces the number of staff
B. Profit-revenue = profit it employs. What is this known as
C. Revenue-profit = operating costs A. Reducing costs
D. Revenue-operating costs= profit B. Reviewing cash forecasts

C. Innovating 4469. According to Maslow’s hierarchy of

needs, workers’ self-fulfilment will be
D. Improving cash flow
reached when
4465. Rajiv wants to start a whole sale busi- A. they are given challenging work to do
ness of readymade garments, but he is and are recognised
hesitating as it involves various problems
B. they are paid a higher salary than
such as searching for customers, for glow-
other employees
ing, for moving goods from place of pro-
NARAYAN CHANGDER
duction to market, informing customers C. work in groups and are given the
about new designs and varieties and new chance to make decisions
deigns and varieties added every season, D. they have job security
threat of risk loss by fire or accident, stor-
ing the excess of stock of goods, etc.He 4470. A company is assessing whether to in-
approaches his friend Sandeep who ex- vest in new technology or expand its cur-
plained him about some branches, which rent facility. This decision involves:
can help Rajiv to overcome his hesita-
A. Revenue expenditure
tion.State which dimension of business can
help Rajiv to overcome these hindrances B. Capital expenditure
A. Trade C. Operating expenses
B. Business D. Deferred revenue expenditure
C. Commerce 4471. Which role involves sending e-mails
D. All of above and memos, holding meetings and training
staff?
4466. Which of the following is NOT a feature A. Disseminator
of corporative society?
B. Resource allocator
A. Legal status
C. Monitor
B. Government control
D. Disturbance handler
C. Limited liability
4472. Physical environment refers to
D. Service motive
A. human resources.
4467. With your justification it is mainly B. technological resources.
you have chosen the objective
C. capital.
A. Why
D. equipment and raw materials
B. How
4473. Identify the concept which means doing
4468. Planning function means the task correctly and with minimum cost.
A. Routine function A. Effectiveness
B. fixed function B. Efficiency
C. Steady function C. Management
D. ALL function D. Co-ordination

4474. Which is an example of a pricing strat- D. stocking

egy?
4478. The following except are the func-

A. Profit-plus pricing
tion of an office
B. Product skimming
A. receiving information
C. Competitive Pricing
B. arranging information
D. Price extraction
C. recording information
4475. ABC partnership firm is a partnership be- D. scattering information
tween X, Y, and Z. The association of Z is
hidden from the public view. What type of 4479. A farmer grows grapes to sell. He is the
partner is Z? of grapes.
A. Active A. Producer
B. Nominal B. Consumer
C. Secret
4480. One of disadvantages in specialisation
D. Minor is
4476. Create holes on sheets of paper A. workers move around
B. use limited resources
C. workers become bored and absent
A.
without replacement
D. Workers are trained and less time to
move
4481. When all the paragraphs in a sentence

B. begin on the same scale point, it is known
as paragraph.
A. blocked
B. hanging
C. C. horizontal
D. indented
4482. Directing takes place throughout the life

of the organisation irrespective of people
D. occupying managerial positions. Identify
the characteristic highlighted in the above
statement
4477. The process of searching and purchasing A. Directing flows from top to bottom
items in exchanging for money is called B. Directing is a continuous activity
A. consuming C. Directing initiates action
B. shopping D. * Directing is a key managerial func-
C. retailing tion

4483. “When it comes to settle down the con- 4489. The acronym SWOT stands for
flicts among the employees, she tends to
A. strategy, working capital, objectives
be more biased towards her female em-
and tactics
ployees.” Identify the principle of man-
agement being violated here. B. strengths, weaknesses, opportunities
and threats
A. Equity
C. strengths, working capital, opportuni-
B. Esprit De corps
ties and tactics
NARAYAN CHANGDER
C. Authority & responsibility
D. strategy, weaknesses, objectives and
D. Order threats
4484. A skilled presenter will have higher 4490. Hero Ltd.’s target is to produce 10, 000
stress level when presenting in public. shirts per month at a cost of Rs. 150 per
A. True shirt. The production manager was able
to produce 10, 000 shirts at a cost of Rs.
B. False
140 per shirt but not within the stipulated
4485. Ledgers are divided into time. As a result, there was loss of rev-
enue. In this case the production manager
A. Real and Personal is
B. Personal and Impersonal
A. Efficient but not effective
C. cashbook and journal
B. Effective but not efficient
D. Impersonal and Nominal
C. Both effective and efficient
4486. Identify the type of organisational struc- D. None of the above
ture which facilitates occupational special-
isation, 4491. True or False? An employee usu-
A. Functional structure ally goes home with something less than
100% of his or her monthly salary.
B. Relational structure
A. False
B. True
4492. is one that does not have a separate
4487. Reducing the workers, absenteeism in a
legal identity.
factory by 20% is an example of
A. Quantitative standard A. Unincorporated Business
B. Qualitative standard B. Incorporated Business
C. Deviation 4493. The drawback of this ownership type is

D. None of the above that conflicts can occur
A. Sole trader
4488. The provides an outline of how the
business will achieve its vision. B. Legal company
A. goals C. Partnership
B. mission statement D. none of above

4494. What is meant by ‘adding value’? 4499. A understands the goals of the
A. The money a company invests into a business, delegates tasks to subordinates,
guides behavior and is usually appointed

new product
in that position.
B. the difference between the price of the
A. manager
finished product/service and the cost of
the inputs involved in making it. B. leader
4495. In which type of bank account, the ac- 4500. Current assets less current liabilities is
count holder needs to deposit a fixed equal to
amount of sum (as per their wish) for a A. capital owned
fixed time period? B. capital employed
A. Recurring Deposit Account C. working capital
B. Savings Acount D. total liabilities
C. Multiple Option Deposit Account
4501. What term is used for a business that
D. Fixed Deposit Account expands by acquiring other businesses
that are unrelated to its prime function?
4496. How do you calculate revenue?
A. Vertical integration
A. sales x price
B. price x cost C. Portfolio investment
C. cost + sales D. Diversification
D. sales-total price
4502. The ROCE is given by which formula?
4497. Henry Fayol, F W Taylor belongs to A. Gross profit / Revenue x 100
which of the following school of manage-
B. Operating profit / Capital Employed x
ment
100
A. Neoclassical school C. Operating profit / Revenue x 100
B. Modern school D. Current assets / Current Liabilities
C. Classical school
4503. What’s the main economic problem?
D. Early Prespective
A. Needs
4498. What does it mean to be accountable? B. Wants
A. taking responsibility for your actions C. Limited resources
and being able to discuss the reasons be- D. Unlimited wants and limited resources
hind them
4504. Which of the following facilitates the
B. taking on a responsibility and not see-
supply of goods to the market?
ing it through
A. advertising
C. having a good excuse for something
that you did wrong B. banking
D. following your dreams despite chal- C. communication

lenges you may face D. transportation

4505. The records that pass between one or- 4510. When one or more type of goods are
ganization to another for effective and sold to customers through big shops, it is
smooth running of business transaction is called
called office A. manufacturing
A. document B. Retailing
B. files C. Large-scale retailing
C. correspondence D. Wholesale trade
NARAYAN CHANGDER
D. memorandum
4506. Which one does NOT belong on a person sources to enjoy a product is called
specification? A. Consumer
A. Pay B. Marketer
B. Qualifications C. Producer
C. Skills D. Retailer
D. Experience 4512. Concentration of authority at one level
is called:-(a) Decentralisation(b) Delega-
4507. Barter is the trade of goods or service tion(c) Accountability(d) Centralisation
with
A. a
A. free exchange of money
B. b
B. exchange of services
C. c
C. exchange of goods and services
D. d
D. None of them
4513. Which of the following are FINANCIAL
4508. which of the following chemical charac- reasons for someone to work?
teristics is suitable for home use?
A. Meet daily living expenses
A. flammable
B. Support their lifestyle
B. harmful C. Purchase material goods and services
C. healthy D. Improve their standard of living.
D. poisonous E. All of the above
4509. After the claim, the right of the property 4514. Management by Exception refers to
is transferred to the Insurance Company.
A. Significant deviation which goes be-
Under no circumstances, the insured is al-
yond the permissible limit should be
lowed to make any profit by sale of scrap.
brought to the notice of the management.
Identify the Principle.
B. Focuses on the key result areas.
A. Principle of indemnity
C. Comparison of actual performance
B. Principle of mitigation
with the standard.
C. Principle of Subrogation
D. Measurement of Company’s and its
D. Principle of proximate cause. employees’ performance.

4515. Mr. Wells owns a card shop. Because B. Particulars

baseball cards have declined in popularity C. folio
his business is struggling. He decides he

has to sell his house to pay off his business D. discount
debts. What type of business ownership 4520. The possibilities of inadequate profits
best describe the statement? or even losses due to uncertainties are
A. Sole Proprietorship known as
B. Corporation A. Business contingencies
C. Partnership B. Business risks
D. none of above C. Business ventures
4516. An organization is experiencing low em- D. None of these

ployee morale. Which HR strategy could 4521. A creative , he was continually
be most effective in improving this? dreaming up new projects.
A. Implementing strict performance met- A. trader
rics
B. merchant
B. Increasing salaries across the board
C. to undertake
C. Enhancing employee engagement pro-
D. seller
grams
D. Streamlining the recruitment process 4522. The Rules and Regulations of a Co-
operative Society is formed in its
4517. Following is not the features of business
A. Co-operative Act
environment:
B. Co-operative rules
A. Totality of external forces
C. Bylaws
B. dynamic nature
D. General Body
C. industrial policy
D. uncertainty 4523. In which of the following is narration
necessary to show the nature of the trans-
4518. What is the purpose of bridge financ- action?
ing?
A. balance sheet
A. Saving money for retirement B. Journal
B. Paying off short-term debts C. ledger
C. Providing immediate cash flow until a D. trial balance
more permanent financing option is avail-
able 4524. The amount of capital to be raised from
D. Borrowing of funds for a long period to public is divided into units of equal values.
meet future financial needs These units are known as:
A. Dividend
4519. The difference between single column
cash book and the double column cashbook B. Capital
is the inclusion of C. Share
A. bank D. Revenue

4525. Profit is important to businesses be- 4530. Which one of the following is a disad-
cause: vantage of quality assurance?
A. it improves businesses, cash balances A. Tries to eliminate faults
B. it can be used to measure business B. Expensive to train employees to check
size products
C. it is a measure of businesses, success C. Customer complaints are reduced
D. Expensive to train quality control in-
NARAYAN CHANGDER
D. none of above spectors
4526. Case study:the Business Incubator team 4531. The following are recorded on the debit
‘TradeTools’-an online platform connecting side of the cashbook except
neighbors who want to rent tools with A. Rent
neighbours that own them. They will pitch B. Cash received from Ade
their business concept in May-what would
be the most appropriate source of finance C. sales
for this new, untested idea? D. capital
A. Angel Investor 4532. “For more productivity, she divides the
B. Bank loan work into small tasks and each employees
is trained to perform his/her specialised
C. Personal savings
job”. Identify the principle of management
D. Credit cards depicted here.
4527. Which of the following is an example of A. Discipline
a ‘need’? B. Division of work
A. Car C. Equity
B. Television D. Order
C. Mobile phone 4533. Which of the following are external fac-
D. Water tors that may contribute to a business fail-
ure?
4528. Refer to Q.2 State the feature related A. Poor management
to above mentioned case.
B. Change in consumer demands
A. Production or Procurement of goods
and services C. Absenteeism
B. Sale or exchange of goods and ser- D. Marketing strategies

vices 4534. All of the following are advantages of
C. Profit Earning joint ventures except
D. Dealing in goods on regular basis. A. The cost of a new project can be split
between companies
4529. Overheads are classified as fixed costs
B. Manufacturing costs will be divided be-
in break even analysis, true or false?
tween the firms
A. False C. Joint venture companies can enjoy
B. True economies of scale

D. Management of a joint venture might 4539. Choose the correct option

cause disagreement

4535. Which of the following would most ef-
fectively act as the primary objective of a
business organization?
A. To make a profit
A. i)Equity Shareholder ii) tolerance abd
B. To procure resources Self satisfaction
C. To communicate with shareholders B. i) preference shareholder ii) employ-
D. To mediate between the organization ees well being (Care) and Honesty
and the environment C. i) Debenture holder ii) Social responsi-
bility and Honesty
4536. The activities or services engaged by
people in the society in order to earn a liv- D. i) Bounds ii) employees well being
ing are called (Care) and Honesty
A. commercial occupation 4540. Which of the following statements best
B. commercial services describes the term, reward?
C. commercial and art A. The probability that something will go
wrong
D. art and services
B. The chance of loss or damage
4537. What is the message of this slide? C. When a hoped for outcome does not
happen
D. The benefits gained through business
activity
4541. It is binding on both the parties of in-

surance to disclose all material facts about
the subject matter of purposed insurance.
Which principle of insurance is associated
A. You are boring. with this?
A. Principle of insurable interest
B. Most slideshows tend to bore the audi-
ence. B. Principle of contribution
C. That guy did not have enough coffee. C. Principle of indemnity
D. School is boring. D. Principle of utmost good faith
4538. The focus of this outsourcing is knowl- 4542. Internet providers are a product:
edge expertise.
A. Back office Outsourcing
B. Knowledge Process Outsourcing
C. Front office Outsourcing
D. Business Process Outsourcing

A. True B. Different skills and ideas.

B. False C. More profit fro the business.
C. Neither D. All of the above.
D. none of above
4548. The industry concerned with making cap-
4543. THIS CATEGORY OF CHEQUE IS TO ital goods to satisfy human needs or a long
BE DEPOSITED ONLY IN THE PAYEES AC- period of time is called
COUNT
NARAYAN CHANGDER
A. building
A. CROSSED CHEQUE
B. BEARER CHEQUE B. manufacturing
C. BOTH OF THE ABOVE C. construction

D. NONE OF THE ABOVE D. capital
4544. A cash flow is useful for 4549. Which two of the following are bene-
A. Informing the business about its prof- fits of improving environmental sustain-
its ability? (SELECT 2)
B. Helping the business see where cash A. No pressure groups
shortages may occur
B. Good publicity
C. Seeing the flow of cash from the busi-
ness to the bank C. Increased costs
D. Choosing the best method of finance to D. Ability to increase prices
expand the business
E. de-motivated workforce
4545. A is a tangible good, something you
can touch. 4550. Term deposits are those
A. Customer A. against which no cheque can be issued
B. Service B. against which no interest is paid to the
C. Advertising depositor
D. Product C. which are fixed deposits
4546. What are the Factors of Production? D. Both (a) and (c)
A. Land 4551. What does a critical path identify?
B. Labour
A. The lowest cost path to complete all
C. Capital tasks in a project
D. Enterprise B. The highest cost path to complete all
E. Money tasks in a project
4547. Why is it a good thing to merge from a C. The longest time required to complete
sole trader to partnership? (EVA) all tasks in a project
A. The work load and responsibility will D. The shortest time required to com-
be shared. plete all tasks in a project

4552. The sequence in which particular opera- 4557. A period of very fast economic growth
tions are carried out in respect of the per- with rising incomes and profits is
formance of business activities of an orga-

A. recovery and growth
nization is called
A. Business operation B. slump
B. Business opportunity C. boom

C. Office arrangement D. none of above
D. Office performance
4558. involves a complete change in the men-
E. Office procedure tal outlook and attitude of workers and
4553. Can you apply the Force field analysis in management from competition to cooper-
your own business? Yes or No ation
A. Yes A. Discipline
B. No B. principles of management
C. Maybe C. mental revolution
D. none of above D. esprit de corps
4554. Restraining forces are those factors
that change.
false?
A. promote
A. Planning reduces creativity.
B. resist
B. Planning is economical.
C. encourage
D. delay C. Planning focuses on achieving objec-
tives.
4555. A district forum has jurisdiction to enter-
D. Planning is a mental exercise.
tain a consumer complaint involving prod-
uct value:
4560. Uniformity of currency means that it is
A. Up to 20 lakh
A. easily divided.
B. Up to 10 lakh
B. easy to count and measure.
C. Between 20 lakh to 1 crore
C. accepted by everyone in a society.
D. Above 1 crore
D. scarce.
4556. Which is not related to banking in India
A. Currency issued by RBI is inconvertible 4561. What is Language?
B. All notes except one rupee is issued by A. Language is meaningful.
RBI
B. Language is an oral, written, or non-
C. Legal tender money is also called Fiat verbal system of communication.
money because it serves as money by the
order of RBI C. Language is symbolic it communicates
through the symbol.
D. Putting all currency notes and coins
into circulation, is done by RBI D. A language is a systematic unit.

4562. The life of sole proprietorship business B. Positive:Motivation and rewards trig-
is gers communication.
A. Unstable C. Negative:Motivation and rewards do
B. Stable not facilitate employee engagement.
C. Very short life D. Negative:Encourage poor work atti-

tudes and boost negative competition.
D. Long life
4567. Which of these is the best definition of
NARAYAN CHANGDER
4563. Which of the following is not an eco-
the “Economic Problem”?
nomic activity?
A. People do not have enough money
A. Production
B. There are not enough resources to sat-
B. Social service
isfy people’s wants
C. Professional
C. There are too many items
D. Trading in goods
D. There are too many factors of produc-
4564. Which type of function of management tion
is staffing
4568. Which of the following is a tool of sales
A. Productive promotion?
B. Objective oriented
A. Free samples
C. Managerial
B. Advertisement
D. Administrative
C. Publicity
4565. An advantage that an overdraft has D. Personal selling
over a bank loan is that:
A. it has a fixed rate of interest 4569. A business manufactures and sells veg-
etarian ready meals. Which type of mar-
B. it is paid back over a fixed time period ket segmentation would the business most
C. no dividends have to be paid to share- likely use?
holders as with a loan A. Location
D. the size of the overdraft varies with the
B. Lifestyle
needs of the firm
C. Gender
4566. What impact does motivating and re-
D. Age
warding employees have on employee pro-
ductivity?
4570. What is the maximum of number of per-
sons that can be admitted into cooperative
society?
A. No maximum
B. 20
C. 30
A. Positive:Increase in job satisfaction
and in turn productivity D. 50

4571. In which type of partner “person is rep- 4576. Responsibilities of the Human Re-
resented as a partner and he does not deny sources department
such impression”

A. Wages and salaries
A. nominal partner B. Training programmes
B. dormant partner C. Health and safety
C. partner by estoppel D. Listening to customer needs
D. partner by holding out 4577. A construction company buys a holiday
company is an example of integration.
4572. A small scale business can be differenti-
ated from a large scale business based on. A. backward vertical
A. Number of employees. B. conglomerate
B. Turnover C. horizontal
C. Capital Employed D. forward vertical
D. Technology 4578. In 2004 the Central Bank of Nigeria re-

quired all commercial banks to increase the
E. all above.
value of their capital to?
4573. IN WHICH YEAR SECURITIES(CONTRACT) A. #25 billion
REGULATION ACT WAS ESTABLISHED? B. #25 trillion
A. 1946 C. #25 million
B. 1956 D. #25 thousand
C. 1965
4579. The non-profit sector
D. 1953
A. focuses on client satisfaction, trust,
4574. is increased when for the same ben- and service for the common good. This
efit or output fewer resources are used sector is not interested in making a profit,
and less costs are incurred but in merely breaking even in their en-
deavours.
A. Profit
B. is responsible for making and enforc-
B. Growth ing the laws under which we live. Gov-
C. Efficiency ernment is an integral part of our overall
economy as well.
D. Effectiveness
C. provides private goods and services, It
4575. Which of the following factors could is market-oriented and relies on voluntary
give a business a competitive advantage? payment of the customer. This sector is
efficient at meeting the demands of the
A. Price consumer and emphasises customer sat-
B. Customer convenience isfaction
C. Experience of the customer D. is primarily concerned with the well-
being of the members of the household.
D. Product differentiation
Families take part in activities that benefit
E. Time others as well as benefit themselves. This

is the smallest of the four sectors but col- 4584. Organisation interest supersede em-
lectively, the most influential. ployees interest is indicated in
A. Principle of subordination of individual
4580. Which of the following definitions best
interest to general interest
explains the product life cycle?
B. Principle of Esprit de corps
A. The length of time taken for a con-
sumer to use up all of a product C. Principle of initiative
B. The length of time a product stays on D. Principle of discipline
NARAYAN CHANGDER
a market from introduction to decline
4585. Sanya advised that they should keep
C. The stages that the sales of a product the silk bed covers for special festival oc-
pass through from introduction to decline casion and offer the cotton bed covers reg-
D. The length of time taken to develop a ularly to keep costs under control.” Which
new product to replace a declining one function of management is described in the
above lines.
4581. Which of the following is an objective of A. Controlling
time study?
B. Staffing
A. To determine the number of workers
to be employed C. Organising
B. To formulate suitable incentive D. Planning

schemes
4586. Public Sector
C. To calxulate the labour costs
A. Organisations that are owned by the
D. All of the above private individuals.
B. A sector where everyone works.
4582. A budding entrepreneur who is look-
ing to set up a new enterprise is con- C. Organisations that are owned by the
cerned that the business might not provide public.
enough of a stable income to maintain his D. Organisations that are owned by the
current standard of living. Which of the government.
following best describes this risk?
A. Inability to break even 4587. Planning refers to
B. Lack of security A. Checking the work done in organisa-

tion
C. Business failure
B. Overseeing the workers performance
D. Lack of independence
C. What to do, how to do, when to do, by
4583. What are the types of tests in selection whom to be done
process, except? D. How the work is done
A. Group Discussion test
4588. Resilient people find it easy to ask oth-
B. Personality Test ers for help.
C. Medical Test A. True
D. Aptitude Test B. False

4589. A transparent book keeper must be 4594. A change in the foreign exchange policy
A. Hardworking and corrupt of the country would take place in the
environment.

B. Honest and trustworthy
A. A micro
C. Nice and faithful
B. B macro
D. Optimistic and extravagant
C. C market
E. Pessimistic and highhandedness
D. D business
4590. The following are rewards for punctual-
ity and regularity except 4595. This method is applicable to the introduc-
A. High patronage tion of new (innovative) products.
B. Increase in losses A. Objective Based Pricing
C. Reduction if damages B. Cost based pricing
D. Increase in sales C. Competition based pricing
4591. The Income Statement lists a busi- D. Demand based pricing

nesses:
4596. How much money do you need to open
A. Assets and Expenses a checking account?
B. Owner’s Equity and Revenue A. $350-$1000
C. Revenue, cost of goods and Expenses B. $450-$850
D. Expenses and Net Assets
C. $20-$100
4592. Who is the Chief Minister of Kerala? D. $250-$500
A. Pinarayi Vijayan
4597. Which topic has been deleted from chap-
B. umman chandi ter 11 of XII Business Studies?
C. achyutanandan
A. Factors affecting price
D. Ramesh Chennithala
B. Components of physical distribution
E. Narendra Modi
C. Concept of Branding
4593. What stage will have decreases in pro- D. Sales promotion
duction?
4598. Just after the declaration of the results
of the Lok Sabha Elections, 2009, the Bom-
bay Stock Exchange’s price index (Sensex)
rose by 2100 points in a day. Identify
the environmental factor which led to this
rise?
A. intro A. Legal Environment
B. growth B. Political environment
C. maturity C. Social Environment
D. decline D. Economic Environment

4599. how many sectors of the economy? B. Elaboration

(REM) C. Flexibility
A. five sectors
D. Originality
B. two sectors
E. Encouragement
C. six sectors
D. three sectors 4605. Crossed Cheques are to be deposited
only in the payees account.
NARAYAN CHANGDER
4600. A ‘high quality product’ means: A. True
A. the product will never go wrong B. False
B. customers will always be able to re-
use the product 4606. The element that aims at integrating
group efforts to achieve group objectives
C. the product meets customers high ex-
is called
pectations
A. Cooperation
D. the product is made from the highest
quality materials B. Coordination
4601. The transfer of public sector resources C. Management

to private sector is called D. Directing
A. Nationalization
4607. Which city was famous for “stones” in
B. Privatization ancient India?
C. Segmentation A. Broach
D. Rationalization B. Indraprastha
4602. In India, Liberalization & privatization C. Taxi
began from D. Peshawar
A. 1991 E. Pataliputra
B. 1950
4608. Which term best describes a need?
C. 1981
A. A service provided by a company
D. 1971
B. Something you feel is essential, you
4603. Which is an example of an external have to have it in order to survive
source of finance?
C. Something that you do not need, it is
A. Owners’ Funds not essential, but that you desire
B. Hire Purchase D. A product provided by a company
C. Retained profits
4609. Most expensive to start
D. Sale of assets
4604. Which one of the following does NOT
B. Partnership
form part of the four pillar approach to cre-
ativity? C. Corporation
A. Fluency D. Limited Liability Partnership

4610. LIC is an example of 4616. A minimum of 10 members are required

A. Statutory Corporation to form a cooperative society

B. Departmental Undertakings A. True
C. Government Compnay B. False
D. A and B both 4617. The use of office correspondence records

help the organisation to know the number
4611. Classify the mentioned business activ-
of that comes into an organisation.
ity.Assign machines and supplies for each
workers. A. bags
A. Controlling B. boxes
B. Influencing C. files
C. Organizing D. letters
D. Planning
4618. Job Title:ChefJob Location:Sushi King
4612. Which department handles all staff mat- restaurantJob Duties:(1) Prepare the in-
ters in an organisation? gredients(2) Cook raw ingredients(3) Pre-
pare the sushi(4) Ensure the ingredi-
A. Personnel Department ents are enough in the kitchenReport
B. Administrative Department to:Restaurant Manager
C. Sales Department A. Job Specification
D. Accounting Department B. Job Description
4613. Which factor doesn’t describe manage- C. Job Analysis

ment as science:- D. Job Availability
A. Systematized body of knowledge
4619. the company form of organisation is
B. Universal validity governed by the companies act
C. Ethical code of conduct A. 1912
D. Principles based on experimentation B. 2013
4614. The name of two depositories in India C. 1932
are NSDL and CDSL
D. 1965
A. Agree
4620. When commercial banks were not there,
B. Disagree
people used to deposit their savings with
4615. Which of the following is not an ethical business concerns of good repute. This is
issue in the banking sector? called
A. Confidentiality A. NBFC
B. Integrity B. Retained earnings
C. Non-transparency C. Public Depostis
D. Transparency D. SFIs

4621. The Design mix is made up of three ar- 4626. If a decision affects a group of people,
eas. These are but doesn’t involve safety, it’s best to use
what leadership style?
A. The three P’s
A. Democratic
B. Function, Cost, Appearance
B. Directive
C. Franchise, Franchisor, Franchisee
C. Hands-off
D. Primary and Secondary data
D. Sympathetic
NARAYAN CHANGDER
4622. Which of the following is a disadvan- 4627. What is called the quantative statement
tage of off-the-job training? of expected results?
A. It is less expensive than other types of A. Rule
training.
B. Program
B. It improves employees’ skills. C. Procedure
C. It is more expensive than other types D. Budget
of training.
4628. Foreign trade can be classified into
D. It is only used to train managers. and
4623. identify the company by there A. import
tagline“Have it your way.” B. retail
A. dominos C. export
B. burger king D. wholesale
C. McDonald 4629. Does this person provide a good or a ser-
D. taco bell vice?
4624. The advantage of a person becoming an

entrepreneur is:
A. More money to be earned than work-
ing for an employer
B. Less risk of business failure
C. There is more independence than A. good
when working for an employer B. service
D. No opportunity cost involved in becom-
4630. Leon purchased a brand new pair of
ing an entrepreneur
soccer boots on the recommendation of
his teammates. Which factor influenced
4625. management is a
Leon’s choice?
A. process A. A Competitiveness
B. series B. B Economic
C. continuous C. C Psychological
D. fold D. D Socio-cultural

4631. Who is the father of modern manage- 4636. Business which provide services to con-
ment? sumers and other businesses

A. Lawrence Appley A. Service firms
B. Peter Drucker B. Manufacturers
C. George Terry C. Human resources

D. Management
D. Henry Fayol
4637. Which of the following is the correct
4632. Which of the following is an advantage design mix? (These must be considered
of external recruitment? when a product is developed)
A. It is less costly than internal recruit- A. Product, Price and Promotion
ment.
B. Product, Price and Quality
B. The best person is recruited. C. Costs, Aesthetics and Function
C. There will be a wider choice of appli- D. none of above
cants.
4638. Functional structure is inbuilt in divi-
D. It motivates existing employees.
sional structure
4633. It is necessary to get every company in- A. True
corporated, whether private or public. B. False
A. True
4639. Out of the following steps of planning,
B. False which one precedes the step ‘Selecting an
Alternative’?
C. Not sure
A. Setting Objectives
D. none of above
B. Developing Premises
4634. The maximum number of partners al- C. Evaluating Alternative Courses
lowed in the banking business are
D. Identifying Alternative Course of Ac-
A. Twenty tion
B. Ten 4640. Stocks are
C. No limit A. Buffer stocks that the business has as
D. Two a minimum stock level
B. Materials that a business holds
4635. If a product gains weight during produc-
C. Just in time
tion then location of the factory is likely to
be: D. Just in case
A. close to the sources of raw materials 4641. The Karta in HUF has
B. close to the major markets A. limited liability
C. close to supplies of skilled labour B. Unlimited liability
D. close to manufacturers of machinery C. No liability

used in production D. Joint liability

4642. In a correct sitting posture, fingers are 4647. Which of the following is true about
kept on the keys warehousing?
A. Cursor A. Removes the hindrance of time
B. Function B. Not an important auxiliary to trade
C. Home C. Not used to serve goods of seasonal
D. Numeric nature
4643. John wants to develop a software app D. Not useful for large scale trading
NARAYAN CHANGDER
for mobile devisces that will allow uses to
4648. Is an individual or group who buys prod-
know where there is free parking in the
ucts
local area. He is investing $70000to de-
vlop this app that he will sell through the A. Co-worker
website. What would you describe John B. Customer
as?
C. Friend
A. Manger
D. none of above
B. Operator
C. Entrepreneur 4649. The oldest form of advertising.
D. Consultant A. News Paper
4644. Choose the correct option B. Radio

C. TV
D. Words of mouth
4650. The two main types of an office are

and
A. a
A. ugly and beautiful
B. b
C. c B. Decorated and undecorated
D. d C. Small and large

D. Furnished and unfurnished
4645. Deposits which are payable after the ex-
piry of a fixed period are called- 4651. Cause of business failure is/are
A. time deposits. A. Over-expansion
B. demand deposits. B. lack of management skills
C. NONE
C. poor financial management
D. none of above
D. all of the above
4646. Which is NOT a process in product devel-
opment? 4652. What is an expense?
A. Advertising and promotion. A. Money spent
B. Generate idea. B. Money earned
C. Develop a prototype. C. Money saved
D. Test the market by product launching. D. Money invested

4653. One of the drawbacks to division of 4658. means that the owners of the busi-
labour is that: ness can be held responsible for the debts
of the business they own

A. output and efficiency falls
B. workers spend time on training to do
several different jobs B. Unlimited Liability
C. workers can become bored through 4659. It is the process of producing goods and
concentrating on one job services to satisfy consumer demand.
D. no machinery is used and this slows A. Need
down production.
B. Want
4654. A trader buys goods at 250 and sells C. Business Activity
the goods at 400. What will be the profit
D. Scarcity
A. 650 4660. How does the size of a private sec-

tor business measured by “market capi-
B. 400 talization” differ from measuring by “rev-
C. 300 enue”?
D. 150 A. Market capitalization includes both as-
sets and liabilities.
4655. is needed for delegation to happen
B. Revenue represents the total value of
(select all correct answers)
company shares.
A. Responsibility
C. Market capitalization reflects the total
B. Money value of outstanding shares in the stock
C. Trust market.
D. Friendships D. Revenue considers the company’s
stock market value.
4656. is kept by organization to record let-
ters that aredelivered by hand from one 4661. Business ethics is not related to law.
office to another, so that such letter can A. False
be signed by the receiver B. True
A. Mail inward book/register
4662. An appropriate greeting by a reception-
B. Mail outward book/register ist is
C. Postage book A. Good afternoon, can I help you?
D. Despatch book B. Hi, great to see you
4657. The process of making goods and ser- C. Hello, who have you come to see?
vices available to the consumers is called D. What do you want?
A. Communication
4663. Which one of the following has limited
B. distribution liability?
C. Transportation A. Private Limited Company
D. Advertising B. Partnership

C. Sole Trader 4669. Determine which of the following is a

D. Shareholder primary sector industry (app)
A. Wholesales, retailers and agents
4664. What are consumer goods? B. manufacturing, energy generation and
A. Goods and services sold to businesses construction
B. Goods and services sold to ordinary C. Forest, fishing and mining
people (consumers) D. Non of the above
NARAYAN CHANGDER
C. Goods and services produced by one 4670. Which of these is a petty cash ex-
business for another penses?
D. Goods and services produced for per- A. computer
sonal use
B. stationery
4665. What are some of the most famous ex- C. land
amples of patents ever taken? D. premises
A. The maglev, iphone
4671. The people who make the major policy
B. The drone, bluetooth and financial decisions in a corporation are
C. The Light Bulb the
D. All of the above A. investors

B. board of directors
4666. Any arrangement that enables buyers C. managers
and sellers to be in close contact with
themselves is a/an D. owners
A. advertisement 4672. is an example of a non-current as-

set.
B. contract
A. Long term loan
C. market
B. Land and buildings
D. selling
C. Bank
4667. SEBI was constituted on D. Creditor
A. 12 April 1988 4673. A negative effect of globalization is
B. 30 January 1992 A. better jobs
C. 21 February 1992 B. the ability to communicate with people
D. 04 April 1992 all over the world
C. technology
4668. is usually responsible for corporate
D. loss of jobs
strategic planning
A. Top management 4674. what is unlimited liability?
A. Personal possessions CAN be taken to
B. Supervisors
repay a debt
C. Lower B. Personal possessions CANNOT be
D. level management taken to repay a debt

4675. A form of business where the owners of

the company are referred to as sharehold-
ers.

B. Partnership
C. Public Company
D. Cooperative
4676. Which characteristic does not describe

both routine and major decisions? A. Personal interview
A. Affect a person’s life B. Telephone survey
B. Guided by individual values C. On-line survey
C. Can be made without thinking and may D. Focus group
become a habit
4679. The initial public offers (IPOs) can go for
D. Contribute to an individual’s or family’s for which the price band and issue size
well-bei have to be disclosed.
4677. What do you call a duck that steals? A. money building
B. book building
C. price building
D. no building
4680. The main task of is to carry out the

plans formulated by the top managers.
A. Middle management
B. Operational management
C. Employees and workers
D. Supervisors and foreman
4681. If resistance exists, it provides an

for a business to the change and re-
ceive prior to the implementation of
change.
A. a robber duck A. reason, look at, opinions
B. a stealer
B. out, evaluate, criticism
C. a duck that steals
C. opportunity, reassess, feedback
D. none of above
D. strategy, leave, feedback
4678. Which METHOD of research is being de-
scribed here?It is conducted face-to-face 4682. Which is not related to importance of di-
with customers and a series of questions recting?
are asked A. Initiate action

B. guides employees D. Recognize the development of human

C. Use informal communication talent
D. Integrates human efforts 4688. A Nando’s political advertisement

4683. Limited liability is the characteristics of A. risk profile
B. risk culture
A. Partnership
4689. True or False “Employees can see which
NARAYAN CHANGDER
B. Joint Stock Company
lines of communication to follow in an or-
C. Sole Proprietorship ganizational chart”
D. None of the above A. True
4684. responsibility may be fulfilled by B. False
mere compliance with the law.
4690. Planning is the primary function of man-
A. Social
agement.
B. Personal
A. Feature of Planning
C. Legal
D. Both B and C
C. Neither
4685. what is the relationship between human
D. none of above
resource and recruitment.?
A. there is no relationship between the 4691. Preference shares having a fixed date
two of maturity are called as preference
B. recruitment is the functions of human shares.
resource department A. Participating
4686. Resistance to change can take a number B. Redeemable
or forms. Which of the following is not a C. Cumulative
form:
D. Convertible
A. Hostility in the workplace
B. Meetings with employees 4692. The bank who is requested to pay a cer-
tain amount to a named person is called?
C. Strike action
D. Reduction in out put A. Drawer
B. Drawee
4687. Which is the purpose of the employee
benefits? C. Payer
A. Increase individual and group aware- D. Payee
ness and responsibility
4693. A sole trader has what source of liabil-
B. Increase the economic security of
ity?
staff members
C. Discourage the employees in the com-
pany B. Unlimited Liability

4694. Mr Yanto will launch his products ( Re- C. they provide service to the people free
cycle bags ) The Selling Prices has set is or at low cost
USD $5. The value of bought in Recycle

D. They are mostly nationalized indus-
material $ 1, 5, Thread $ 0, 5, needle $1. tries
How much added value for that product
A. USD $ 2, 25 4698. Woolworths, Qantas and NAB are all
examples of what sized business?
B. USD $ 2, 5
A. Micro
C. USD $ 3
B. Medium
D. USD $1, 5
C. Large
4695. the following are divisions of assets ex- D. Small
cept
4699. Which of the following statements not
A. capital
one of the Uses Of Business Plan To The
B. current Entrepreneur?
C. fictitious A. It helps an entrepreneur to think in de-
D. liquid tails the business he wants to pursue.
B. It enables the entrepreneur to re-
4696. An entrepreneur is someone search into the business he wants to pur-
sue.
C. It helps the entrepreneur to state in
writing who will own and run the business.
D. Business plans shows all supervisors
name.
4700. The action of consenting to, receiving, or

undertaking something
A. Attendance
B. Accountability
C. Acceptance
A. Someone who works for a new busi- D. Appearance
ness
4701. The person who brings the factors of
B. Someone who starts a new business
production together is called a/an:
C. Someone who takes over an existing
A. Worker
business
B. Employee
D. Someone who does not want to work
C. Entrepreneur
4697. Which of the following is NOT true of a D. Manager
public corporation?
A. the directors run their business ac- 4702. Registration and permit costs
cording to their wishes A. Informal Business Advantage
B. their main objective is not profit B. Informal Business Disadvantage

C. Formal Business Advantage D. A, B, C, and D

D. Formal Business Disadvantage E. C
4703. National Parks are preserved with the 4709. A business that has 200+ employees is
help of a what sized business?
A. Animals A. Small
B. Taxes B. Medium
C. Large
NARAYAN CHANGDER
C. Roads
D. Schools D. none of above
4704. A person who sets up a business or 4710. activities are performed out of love,
businesses, taking on financial risks in the sympathy etc
hope of profit is called? A. Non economic
A. Entrepreneur B. Economic
B. Franchiser 4711. which sector of the economy removes or
C. Director harvest products directly from the earth in
order to extract raw materials or food?
D. Trader
A. secondary
4705. “Employees turnover should be min- B. primary
imised to maintain organisational effi-
ciency”. Which principal of management C. tertiary
is being highlighted? D. linear
A. Order 4712. The items sold by a business that one
B. Stability of personnel can see or touch is
C. Initiative A. Goods
D. Discipline B. Services
C. Consumers
4706. is the assessment tool used in the
market environment. D. Intangible
A. SWOT-analysis 4713. A business ensures all its debts are paid
B. Porter’s Five as they fall due. Which financial objective
is the business satisfying?
4707. Promotion of employees results in A. Efficiency
A. Increase in pay B. Growth
B. Decrease in pay C. Liquidity
4708. Market in the context of product- D. Solvency
market refers to:A. Cotton MarketB. Sil-
4714. Rem:What type of sector does does the
ver market C. Share marketD. Gold market
government provide the goods and ser-
A. A and D vices for the people?
B. A, C, and D A. Private Sector
C. A, B, and C B. Public Sector

4715. Which is an advantage of an off-the-job 4720. Name the level of management engaged
training? in devise a suitable advertising campaign
to sell a new product a company is launch-

A. less cost
ing
B. uses expert trainers A. top level
C. easier supervision B. middle level
D. helps settle quickly to the job C. lower level
D. Operational level
4716. Profit sharing
A. A payment relating to the number of
an economy of scale?
sales made.
A. Coordination issues
B. A system whereby a proportion of the
company’s profit is paid out to employees. B. Rising average costs
C. Takeovers
C. Payment for work, usually paid
monthly. D. Technical advancement
D. An additional amount of payment 4722. Which of the following statements is

above basic pay as a reward for good not true of extractive occupation?
work. A. it is also called primary production
B. examples are farming, hunting, fishing
4717. Which of the following is NOT a factor
of production? C. a banker is in an extractive occupation
A. Labour D. it involves production of raw materials
B. Capital 4723. Which ‘P’ reflects what customers are

willing and able to pay.
C. Inventory
A. Place
D. Machinery
B. Price
4718. How can a business improve the Net C. Promotion
Profit Margin? D. Product
A. Finding a more expensive supplier with 4724. Name the mandi
better quality
A. ghazipur mandi
B. Reducing the wage bill B. Azadpur bath
C. Raising electricity usage C. Hazabad
D. None of the above D. Delhi
4719. Sole Trader has objective 4725. This type of finance does not need to be
repaid.
A. Economic
A. Bank Loan
B. Non economic B. Overdraft
C. Both the above C. Mortgage
D. None of the above D. Government Grant

4726. What is the significance of learning fi- B. Developing budgets, determining fi-
nance and accounting in business studies nancial needs, maintaining record sys-
for Aiden, Lily, and Nora? tems, identifying financial risks, establish-
A. To explore the field of botany ing financial controls
B. To understand the principles of chem- C. Determining financial needs, develop-
istry ing budgets, maintaining record systems,
identifying financial risks, establishing fi-
C. To manage and analyze financial infor-
nancial controls
mation
NARAYAN CHANGDER
D. To study the behavior of birds D. Developing budgets, maintaining
Explanation:Learning about finance and record systems, identifying financial risks,
accounting in business studies is impor- establishing financial controls, determin-
tant for Aiden, Lily, and Nora to develop ing financial needs
skills in managing and analyzing financial
4731. Which of the following is not a feature
information, which is crucial for making in-
of planning?
formed business decisions.
A. Planning is futuristic
4727. The minimum deposit required to be
made each year in Public Provident Fund B. Planning is pervasive
Account is C. Planning establishes standards for
A. Rs 100 controlling
B. Rs 500 D. Planning focuses on achieving objec-
C. Rs 1000 tives.
D. Rs 5000 4732. What is the maximum number of em-

ployees a medium-sized business can
4728. Ethics refer to
have?
A. values of the school
A. 200
B. values and rules of a school (
B. 100
C. values, rules and behavior that govern
people C. 199
D. values and rules governing school ex- D. 201
ams
4733. What is something you would pay a
4729. A positive net cashflow for a month sales tax on?
means the business has made a profit that
month A. a new video game
A. True B. seeing a doctor

B. False C. going to school
4730. Which of the following is the correct or- D. calling 911

der for financial planning?
4734. What is Gross Domestic Product (GDP)?
A. Developing budgets, determining fi-
nancial needs, maintaining record sys- A. total number of population in a country
tems, identifying financial risks, establish- B. total output (value) of goods and ser-
ing financial controls vices produced in a country

C. total number of people being employed apprenticeship training, vestibule train-

in a country ing, etc.) along with handling grievances
of the employees to make them efficient.

D. total number of export of a country
C. Possible problems faced could be
4735. What is total costs? Employees motivation and remuneration
A. All the costs of the business. plans. Ms. Hafsa will have to arrange
for various types of training to employees
B. Money made on a a product sold. before recruitment (e.g. apprenticeship
C. How much money you have lost over- training, vestibule training, etc.) along
all. with handling grievances of the employ-
ees to make them efficient.
D. All the above.
D. Possible problems faced could be re-
4736. Ms. Hafsa recently completed her Post- muneration plan and leadership style. Ms.
Graduate Diploma in Human Resource Hafsa will have to plan new leadership
Management. A few months from now plan. For this she will have to invite
a large steel manufacturing company ap- candidates to apply for the jobs through
pointed her as its Human Resource Man- external sources of recruitment such s
ager. As of now, the company employs advertisements, placement agencies, rec-
800 persons and has an expansion plan ommendations of employees, etc. Then,
in hand which may require another 200 Ms. Hafsa will have to arrange for vari-
persons for various types of additional re- ous types of training (e.g. apprenticeship
quirements. Ms. Neeta has been given training, vestibule training, etc.) of the
complete charge of the company’s Human employees to make them efficient.
Resource Department. a) Identify what
problems foresee in her job along with 4737. Why do people start small businesses?
steps she going to take to perform her job A. They have an original product or idea
efficiently. B. They see a need and decide to fill it
A. Possible problems faced could be De- C. They can’t find a job so they create one
velopment of communication with employ-
ees and remuneration plans. She will D. Any of these reasons and many more
have to handle workers’ grievances and
4738. A worker is paid ‘piece rates’ for each
complaints and maintain labour relations.
item he/she completes. This cost would
She will have to provide for social security
normally be treated as a
and welfare of employee
A. Fixed cost
B. Possible problems faced could be en-
hancing employees incentives and remu- B. Selling cost
neration plans. Ms. Hafsa will have C. Variable cost
to recruit and select those persons from
D. Marketing cost
outside the organisation. For this she
will have to invite candidates to apply for 4739. A person who posses right attitude to
the jobs through external sources of re- work has the following characteristics ex-
cruitment such s advertisements, place- cept
ment agencies, recommendations of em-
ployees, etc. Then, Ms. Hafsa will have to A. consistency
arrange for various types of training (e.g. B. hardwork

C. honesty 4745. WHAT IS THE FULLFORM OF DP?

D. truancy A. DEMAT PARTICIPANT
B. DEPOSITORY PARTICIPANT
4740. “Somesh also prepared a statement con-
taining the number of workers which will C. DIRECT PARTICIPANT
be required in the factory throughout the D. NONE OF THESE
year.” Identify the type of plan discussed.
A. Strategy 4746. Something that is NOT required to live
NARAYAN CHANGDER
B. Rule A. Want
B. Sugar
C. Policy
C. Cars
D. Budget
D. Need
4741. What is DELEGATION?
4747. The process of meeting customer needs
A. Giving authority to junior managers to
successfully before, during and after a sale
do a particular task
is called:
B. Passing down full responsibility to sub- A. Procurement
ordinates
B. Kaizen
C. Keeping full control with senior man-
agers C. Customer service
D. Ordering workers to do certain jobs D. The sales process
4742. trade is 4748. Successful businesses will be able to add

value to their products and services. Busi-
A. Buying, selling and dealing in the trade nesses can add value by which two?
A. Unique selling point
B. a stock or supply of money, materials,
staff, and other assets B. Greater speed of service
C. Loyalty of customers
C. Paid physical work
D. Making profit
D. none of above
4749. What characteristic of a corporation is
4743. where does the step of cooking fit in the
missing from the diagram on the below?
economic sectors. (APP)
A. Primary sector
B. Secondary sector
C. Tertiary sector
D. Government sector
4744. The death or insolvency of member af-

A. Owner shares the profits with family
fects the continuity of the JHF busines.
members only
A. True B. Main owner receives the majority of
B. False profits

C. Stockholders share the profits C. Staff member C

D. Board of Supervisors has the final say D. none of above

on new products
4754. Identify the correct sequence of steps to
4750. When a trade bill is accepted by a com- be followed in an organising process.
mercial bank, it is known as a A. Departmentalisation, Establishing re-
A. Commercial Bill porting relationships, Assignment of du-
ties, Identification and Division of work.
B. Call money
B. Identification and Division of work, De-
C. None of these partmentalisation, Assignment of duties,
D. Certificate of deposit Establishing reporting relationships.
C. , Establishing reporting relationships,
4751. The insurer and insured must be honest
Assignment of duties, Identification and
in their dealings.
Division of work, Departmentalisation
A. Indemnification
D. Departmentalisation, Assignment of
B. Insurable interest duties, Establishing reporting relation-
C. Good faith ships, Identification and Division of work.
D. Compulsory insurance 4755. There is a separate law that governs
sole proprietorship.
4752. What is a problem with using secondary
data? A. true
B. false
A. It is easy to find
B. It is normally quicker to find 4756. Insurer in insurance business is the
C. You did not create it (it might be unre- A. Agent of the insured
liable) B. Holder of insurance policy
D. You have to find the information your- C. Broker to the insured
self D. Insurance company
4753. I employ 3 members of staff and they E. Risk gives
all work for 8 hours per day, 5 days per
week. Staff member A earns £10 per hour. 4757. A Business owned by 1 Person
Staff member B earns £100 per day. Staff A. Sole Proprietorship
member C earns £450 per week. Which B. Partnership
member of staff earns the most?
C. Franchise
D. Corporation
4758. How can a business improve the Gross
Profit Margin?
A. find a cheaper supplier
B. increase warehouse stock
A. Staff member A C. raising electricity usage
B. Staff member B D. none of above

4759. State the reason why do firms become 4765. Citizenship roles and responsibilities to-
multinational. wards stakeholders include factors such as
A. Firms become multinational because lobbying, recruitment and selecting.
to buy goods in other countries. A. True
B. Firms become multinational because B. False
to produce goods in other countries for
low wages, cheaper materials supply and 4766. Direct foreign investment has taken all
less competitors. of the following forms except:
NARAYAN CHANGDER
4760. The value of our currency in terms of for- A. Investors buying bonds of an existing
eign currency, is known as a firm overseas
A. exchange rate B. The creation of a wholly owned busi-

ness enterprise overseas
B. interest rate
C. The takeover of an existing company
C. inflation rate
overseas
D. tax rate
D. The construction of a manufacturing
4761. True/False:Retained earnings are listed plant overseas
under liabilities on a balance sheet.
4767. Name the process which co-ordinates
A. True human efforts, assembles resources and
B. False integrates both into a unified whole to be
utilised for achieving specified objectives,
4762. in which department do you find the
A. Management
sales manager?
B. Planning
A. sales department
B. purchase department C. Organising
C. accounts department D. Directing
D. procurement department 4768. An attractive market is one that has:

4763. Profits are not shared in case of A. Low barriers to entry
A. Company B. High barriers to entry
B. Cooperative society C. Strong buyer bargaining power
C. Sole proprietorship D. None of the above
D. Partnership
4769. The document sent by the seller to the
4764. The business owner who does not share buyer at regular intervals showing credits
profit with anybody is and debits is known as
A. sole trader A. credit note
B. partnership B. debit note
C. private company C. petty cash voucher
D. shareholders D. statement of account

4770. Minimum number of members to form a 4774. When typing your wrist should be in a
private company is position.

A. Full
B. curved
C. Stretched
D. Straight
A. 2 4775. What is a need?

B. 3 A. a good or service that people would
like to have, but is not required for living
C. 5
B. a good or service essential for living
D. 7
C. when there is unlimited needs and
4771. This is NOT part of the primary sector wants and limited resources
of the economy
D. the next best alternative forgone by
4776. Which of the following are strategies

for overcoming resistance? (choose 3)
A. Communication
B. Negotiation
A. Mining
C. Manipulation
B. Forestry
D. Empowerment
C. Retail
E. Influence
D. Fishing
4772. Which one is not a service? tion.Individuals with great ideas and will-
A. Electricity ing to take risks.
B. Handbag A. Natural resources
C. Insurance B. Labour
D. Haircut C. Capital
4773. What is the net cash flow? D. Entrepreneurship
4778. Which are the organisational objec-

tives?
A. Providing safe working environment
A. -£16, 000 B. Fair wages
B. -£7, 000 C. Earning profits
C. £12, 000 D. Diversifying the activities in various
D. £26, 000 projects

4779. Which of the following are examples of 4783. Grouping process in organising process
Factory Overhead. Check all that apply is called
A. Salaries of Management A. Specialistion
B. Raw Materials B. Departmentalisation
C. Maintenance C. Decentralisation
D. Rent D. Diversification
NARAYAN CHANGDER
E. Salaries of Direct Labor
4784. Which is NOT part of a job description?
4780. Name the process which results in elim-
inating wasteful movements in scientific A. job title
management? B. tasks & responsibilities
A. TIME STUDY C. dress code
B. METHOD STUDY D. qualification needed
C. MOTION STUDY
4785. Which groups are internal stakehold-
D. FATIGUE STUDY
ers?
4781. Which one is NOT a stage in the PLC? A. Owners, employees and customers
B. Shareholders, managers and the gov-
ernment
C. Customers, the government and em-
ployees
D. Owners, employees and managers
4786. What is Quantitative data?

A. Data that is normally numerical
A. maturity B. Based on opinions, attitudes and be-

liefs.
B. decline
C. growth 4787. An advantage to workers of being paid
a salary rather than a piece rate is
D. development
A. there is more security of payment
of external recruitment? B. higher pay results from higher output
A. It is less costly than internal recruit- C. workers will always receive a higher
ment salary than piece rate
B. The best person is recruited D. working longer hours always means

higher salary
C. There will be a wider choice of appli-
cants 4788. What stakeholders exist within
D. It motivates existing employees Lordswood Boys’ School?

4792. Co-parceners has unlimited liability in

HUF
A. True

B. False
4793. Three types or economies are
A. Command economy
A. Teachers B. Mixed exonomy
B. Parents C. Market economy
C. Students D. Common economy
D. All of them. 4794. The aim of a manager is to reduce costs
and increase productivity through better
4789. In which stage of planning process other planning, organising, directing, staffing
managerial functions also come into the and controlling the activities of the organi-
picture. sation. Identify the point of importance of
A. Follow up action management highlighted above.
B. Selecting an alternative A. Management helps in achieving group
C. Setting objective goals
B. Management increases efficiency
D. Implementing the Plan
C. Management creates a dynamic orga-
4790. Difference between wants and needs nization
and available resources is called
D. Management helps in achieving per-
A. Economy sonal objectives
B. Resources 4795. It is a good idea to read to your audience
C. Factors of Production when presenting.
D. Scarcity
4791. What does this curve represent?
A. False
B. True
4796. Primary market is associated with
issues
A. supply A. Old
B. equilibrium B. new
C. demand C. very old
D. surplus D. Old and New

4797. The following are the weaknesses of 4801. an over-insured warehouse implies that
the goods money system, namely it is insured for
A. Difficulty getting urgent items A. less than its replacement value
B. difficult to carry everywhere B. less than its actual value
C. Difficulty bringing together parties C. more than its market value

who need each other D. equal to its book value
D. strong & durable 4802. Which of the following is correct step of
NARAYAN CHANGDER
E. doesn’t last long Internal Trading?
A. Manufacturer, wholesaler, retailer
4798. Which one of the following is a money and customer.
market instrument? B. Manufacturer, raw material, supplier,
A. Unit of mutual fund wholesaler, retailer and customer.
B. Debenture C. Raw material, supplier, manufacturer,
wholesaler, retailer and customer.
C. Bond
D. none of above
D. Treasury bill
4803. An Employer is
4799. If a news headline says, “Finally!!! 2 A. Someone who works in a company
straight months of increased jobs.”Where
B. Is the company that Employs people eg
on the business cycle is the current econ-
McDonalds
omy?
4804. Select all the correct answers that rep-
resent the factor of land.
A. Water
B. Air
C. Trees
D. Money
4805. The department responsible for process-
A. Peak ing staff salaries is the
B. Contraction/Recession A. transport
C. Trough B. production
C. purchasing
D. Expansion/Growth/Recovery
D. account
4800. Which of the following is not a type of
4806. What is the person or company that in-
business organization?
sures his property or life called?
A. Agriculture A. insured
B. Service B. insurer
C. Retail C. insurance company
D. Manufacturing D. premium

4807. The goals and objectives of an organisa- B. they serve as a written record
tion are set by which department? C. they serve as a basis for recording

A. Administrative transactions in the account books.
B. Marketing D. all of the above
C. Production 4813. Bill Gates is an example of
D. Sales A. Land (seriously though, come on)
4808. The location of which of the firms will B. Labor
be influenced by the availability of skilled C. An Entrepreneurs
workers?
D. Capital
A. computer software design and produc-
tion 4814. The importance of book-keeping except
B. large supermarket to
C. mass producer of family car models A. ascertain profit and loss of the busi-
ness
D. travel company’s ticket office
B. help in decision making
4809. The Center is located within a two-
C. help to know the expenses incurred
minute walk of the main bus station, and
is a fifteen-minute ride away from the lo- D. increase population
cal railway station.
4815. A sole trader is a business owned by
A. Strength (REM)
B. Weakness A. 2-20 MEMBERS
C. Opportunity B. Maximum of 10 people
D. Threat C. 1-50 shareholders
4810. Question 19What is his gross pay? D. 1 individual
A. #120, 000 4816. Select all the correct participation
B. #132, 000 strategies
C. #121, 140 A. involve and engage
D. #108, 000 B. listen and respond
C. celebrate success
4811. If change is not clearly all stakehold-
ers, it will not be accepted. D. build a culture
A. accepted by E. discourage teams forming
B. communicated to 4817. Which of the following topics has not
C. of benefit to been deleted from the syllabus?
D. planned by A. Importance of consumer protection
4812. What are the important purposes of B. Role of NGOs

Documents of Home trade? C. Scope of Consumer Protection
A. they serve as proofs of transaction D. All of the above

4818. In a SWOT analysis which of the follow- C. 1

ing would be considered by the business
D. 5
as a weekness?
A. poor customer relations 4824. Profit is essential for covering the cost
B. slow market growth and risk of the business. Which manage-
ment objective is discussed here.
C. entry of new competitors
A. Social
D. none of above
NARAYAN CHANGDER
B. Personal
4819. What is an emerging economy?
C. Individual
A. A country with no opportunity for eco-
nomic growth D. Organisational
B. A country becoming a developed na- 4825. Demand deposits are transaction money
tion driven by high economic growth which are bills to banks, while currency is
C. A business expanding overseas money in the form of paper or metal
D. The start-up of a new company A. True
4820. A right attitude to work can be defined B. False
as a situation where workers carry out
their duties 4826. There are universal rights of a con-
sumer
A. forcefully
A. 3
B. occasionally.
B. 8
C. positively.
D. sluggishly. C. 4
D. 7
4821. Directing takes place at
A. top level of management: 4827. What is the main objective of job evalu-
B. middle level of management: ation?
C. lower level of management: A. It is not compulsory

D. every level of management: B. To define satisfactory wage and salary
differentials
4822. All the following are tests businesses in-
clude in their selection process except: C. Job is rated before the employee is ap-
pointed to occupy
A. Practical
B. Altitude
C. Plyometric 4828. The authority responsibility relationship
created by management
D. none of above
A. informal relationship
4823. Minimum number of directors in a pri-
vate ltd company:- B. formal relationship
A. 2 C. department relationship
B. 3 D. all of the above

4829. What is the difficulty of measuring and 4833. By the end of the year the company
comparing business size using the output makes huge profit and by undertaking the
of goods/services produced by different business environment can increase its rev-

businesses? Please check all which is cor- enue.” Identify the benefits of the busi-
rect. ness environment been highlighted in the
above case
A. The measurement of sizes will vary be-
cause they don’t have measuring tapes. A. Identify threats and early warning sig-
nals
B. Sometimes sizes of firms are difficult
to compare based on output because the B. Tapping useful resources
output is destroyed. C. Improving performance
C. A firm might be selling expensive prod- D. None of these
ucts which achieves high output and sales
compared to another firm which sells a 4834. Effectiveness related to
cheaper product.
A. Doing the right task
D. The business might be in different in-
B. completing activities
dustries, hence output is different.
C. achieving goals
4830. What is a service?
D. All of the above
A. Services are activities provided by
other people, who include doctors, lawn 4835. are non-profit organizations that
care workers, dentist and barbers. operate separately from government and
concerned with addressing socio-economic
B. Services issues.
C. providing services to consumers A. NGOs
D. none of above B. CBOs
4831. Which of the following is the best de- 4836. helps in identifying the product.
scription of ‘redundancy’?
A. Brand
A. An employee is dismissed for disci-
plinary reasons B. Label
B. An employee is not motivated at work C. Packaging
C. An employee must learn new skills D. None of these
D. An employee’s job is no longer re- 4837. Which is true about PLCs?

quired A. There must be at least one share-
holder.
4832. Which one of the following is not an eco-
nomic objective of the business:- B. The people who own the company are
shareholders.
A. Social environment
C. Shares are available on the stockmar-
B. Survival
ket.
C. Profit
D. Shares are never traded on the stock-
D. Growth market.

4838. This is when the business has made A. Motivated

enough money through sales to cover the B. Takes very little risk
cost of making the product.
C. Passionate
A. Break-high
D. Hard-working
B. Break-off
4844. A company plans to buy a latest machine
C. Break-low
which operates on new technology in order
D. Break-even to replace an old and outdated machine
NARAYAN CHANGDER
4839. Explain one reason why a business A. Financial decision
might want to expand its market reach B. Investment decision
A. To decrease competition C. Dividend decision
B. To increase profit margins D. All of these
C. To limit customer feedback 4845. A business is:
D. To reduce production costs A. A company that sells goods and ser-
vices
4840. The captain or mate will issue a receipt
known as after the goods have been B. A person that sells goods and services
loaded C. A person that buys a good or a service
A. Captains receipt
B. Ship reciept D. none of above
C. Mates Receipt 4846. In Book-keeping, a double ruling across

D. Any of these an amount column indicates that the work
is
4841. The general ledger includes the follow- A. not acceptable
ing accounts except
B. complete and accurate (
A. drawings
C. to be continued
B. expenses D. poorly done
C. income
4847. 6 Which of the following does the term
D. purchases Corporate Social Responsibility relate to?
4842. A salary is paid annually. A. Ethical conduct
A. True B. Environmental practice
B. False C. Community investment
D. All of the above
4843. Which is a characteristic of a successful
entrepreneur? 4848. Ensuring safety of investment is the re-
sponsibility of an enterprise towards
A. shareholders
B. employees
C. consumers
D. government

4849. Which step of Organising process estab- B. Downward

lishes the principle scalar chain C. Horizontal

A. Establishing reporting relationships D. Diagonal
B. Assignment of Duties
4855. Introducing employees to the organisa-
C. Departmentalisation tion is called
D. Identification and division of work A. Recruitment
4850. What is a sole trader? B. Selection
A. One person who works for a business C. Orientation
B. One person who sues a business D. Placement
C. One person who leaves a business
4856. The term for money invested in a busi-
D. One person who owns and runs a business is
ness
A. finance
4851. are companies that have separate B. capital
legal status from their owners
C. investment
A. Unincorporated Business
D. shares
B. Incorporated Business
4857. Legal controls on disability state that all
4852. Training of staff inan organization is one of these should happen except?
of the duties of
A. If they can work from home work from
A. Marketing home
B. Personnel B. Must not be treated less favourably
C. Purchasing than other people in their conditions of
employment
D. Sales
C. Same opportunities as others in re-
4853. The legal responsibilities of an employer cruitment, training and selection
with regards to health and safety include
D. Reasonable adjustments should be
what?
made to buildings
A. Charging employees for replacing
damaged or lost PPE 4858. It’s alright to delegate a project to some-
B. Providing safe systems of work for all one by giving them a clear picture of what
employees has to be done, without specifying how to
do it?
C. Taking out additional insurances for
dangerous work A. True
D. Ensuring that only one member of staff B. False

works on a dangerous job 4859. A good ‘market offer’ is the one that is
4854. The supervisor sending an explanation developed after analyzing the needs and
to the General Manager stating the per- preferences of the potential buyers.
formance of his department. A. True
A. Upward B. False

4860. Which two of the following are disad- 4864. The occupation in which people work for
vantages to a business of using job pro- others and get remunerated in return is
duction? known as.
A. Requires a large amount of expensive A. Employment
machinery
B. Profession
B. Costs can be high as it is a slow pro-
cess 4865. are government bodies that make
rules and regulations to control business
C. labour costs can be high as skilled
NARAYAN CHANGDER
activities.
workers are required
D. Worker motivation may be low due to A. Rulers
repetitive work B. Regulators
E. Less scope to make one off products
4861. What is meant by the term Centraliza- nition of PROFIT?
tion A. The total amount of income a business
A. Office services for all departments are makes from selling products or services
done at a particular place. B. The amount of money a business has
B. Office located in Chaguanas left over after paying for their costs.
C. Office is located at the center of the C. The total amount of money a business
building spends.
D. Office services for all departments are D. none of above
done at different locations.
4867. STATEMENT I:Electronic holdings can be
4862. Marketing research: converted into physical certificates with
A. is used toobtain information for man- the process of dematerialisation. STATE-
agement to make more informed decision MENT II:There is no danger of theft, loss
making. or forgery of share certificates in demate-
B. is thecollection and analysis of data rialisation. Choose the correct option from
from a sample or census of individuals the following:
ororganizations. A. Statement I is true and II is false
C. includes allforms of market, opinion B. Statement II is true and I is false
and social research such as consumer and
C. Both the statements are true
industrialsurveys.
D. Both the statements are false
D. is workundertaken to determine either
structural characteristics of the industry 4868. Workers in a car factory are allowed to
ofconcern. switch from one task to another to reduce
4863. Someone who creates their own busi- the risk of boredom. What is this known
ness is called a(n) as?
A. Entrepreneur A. Job satisfaction
B. Billionaire B. Job rotation
C. Investor C. Job enlargement
D. Stock Holder D. Job enrichment

4869. State Co. is a company of which the gov- D. in case of any of the above
ernment has 60% ownership; it supplies
4875. “Hence, after six months, when the
water to an Asian country.

business was going well, she awarded a
A. Private cash bonus to each of her employees to
B. Public honour her commitment.” Identify the
principle of management depicted here.
4870. Issue of debentures, shares, lease fi-
A. Remuneration
nancing, public deposits are a method of
raising long-term finance B. Discipline
A. Agree C. Initiative
B. Disagree D. Authority & Responsibility
4871. What do you call a situation in which 4876. Which of the following lists three exam-
you treat someone unfairly by asking them ples of transformed resources?
to do things for you, but give them little in A. Customers, information, materials
return? B. Facilities, information, technology
A. Corrupt C. Customers, human resources, materi-
B. Exploitation als
C. Partnership D. Facilities, human resources, technol-
ogy
D. Solidarity
4877. Which intermediary in the distribution
4872. Business is often defined as manag- process follows the wholesaler?
ing the triple bottom line.
A. Consumer
A. success
B. Sales Representative
B. sustainability
C. Retailer
C. profitability
D. Agent
D. productivity
4878. How can business risk be reduced?
4873. Total costs= A. Look at supply and demand
A. Fixed + Variable costs B. Carry out detailed market research
B. Fixed-Variable costs C. Consider most options
C. Fixed * Variable costs D. Speak to staff members in a staff meet-
D. Fixed / Variable costs ing
4874. A proposed name of company is consid- 4879. What is the meaning of privatisation?
ered undesirable if A. when a government convert into a pri-
A. it is identical with the name of some vate limited company
other company B. when a government or state owned in-
B. it resembles closely with the name of dustry is buy from private sector
an existing company C. when a government or state owned in-
C. it is an emblem of Government of India, dustry is sell to private sector
United Nations, etc. D. none of above

4880. Another name for ‘Land, Labour, Capital 4885. Which of the following is not a Cause of
& Enterprise’ Business Risks?
A. The economic problem A. Natural causes
B. Specialisation B. Human causes
C. Factors of production C. Economic causes

D. artistic causes
D. Mixed economy
4886. Being able to communicate well with
NARAYAN CHANGDER
4881. Which are the two most suitable forms customers is an example of what?
of transport for carrying flowers from a
A. Skill
farm in Kenya to a shop in Paris?
B. Mind set
A. air and rail
4887. How can we measure the size of a busi-
B. rail and road
ness?
C. road and air
A. The amount of employees they have
D. sea and road B. The amount of Facebook reviews they
have
4882. All the following are examples of small
offices except C. How many Twitter followers they have
A. Banking hall of a commercial bank D. Size of their carpark
B. Chemist shop 4888. The authority-responsibility relation-

ships that exist within the organisation
C. Patient medicine shops give rise to
D. Pool agent office A. Different functions within the organi-
sation
4883. is a person who brings other factors
of production in one place. He uses them B. Different levels in the organisation
for the production process. He is the per- C. Management as a multidimensional ac-
son who decides tivity
A. A producer. D. Management as a group activity
B. A Salesman. 4889. The following are problems created by
C. An entrepreneur. lack of Transparency, accountability, pro-
bity
D. Capital.
A. influence peddling
4884. When pricing a potential job, a plumber B. increase in incidence
considers how long the job will take and C. tax avoidance
how difficult it will be. Which pricing
D. embezzlement
method is being used?
A. Cost-based 4890. What is short-term financing?
A. Borrowing money for a long period to
B. Market-based
support business activities
C. Customer-based
B. Using personal savings to fund a busi-
D. Competition-based ness for a long period

C. Obtaining funds for a period of one B. The buying processes.

year or less to support business activities C. The high level of promotion.
or investment projects.

D. The relationships.
D. Investing in stocks for a period of
more than one year 4896. Which of the following is not an organi-
sational objective?
4891. Advantages of niche marketing:
A. Earning revenue to cover costs
A. Small market do not allow lower aver-
age costs of production B. Earning sufficient profits to cover the
risk in the business
B. Fewer risk
C. Increase in the prospects of the busi-
C. Create an image of cheap, low quality
ness in the long run
product
D. Providing education to their em-
D. create a chance to sell at high prices
ployee’s children
4892. It is needed by an entrepreneur when
4897. True of false, there are state AND fed-
starting a business.
eral taxes.
A. Working Capital
A. False
B. Capital Expenditure
B. True
C. Assets
D. Start-up Capital 4898. is not a measure of Control of Chem-
ical
4893. Entrepreneurship A. They should be properly labelled
A. Any individual or organisation which B. They must not be kept away from chil-
uses goods and services. dren
B. The act of combining all the other fac- C. They must be used in the right form
tors of production (land, labour and cap-
ital) with the aim of establishing a prof- D. They must be kept away from fire.
itable venture for the production of goods
4899. When one firm mergers with or takes
and services.
over a firm in a completely different indus-
C. A social arrangement which pursues try is
collective goals such as the production of
A. Vertical Mergers
goods and services.
B. Horizontal Mergers
D. none of above
C. Conglomerate Mergers
4894. Middle management makes deci-
D. none of above
sions within the business.
A. operational 4900. Accountability flows
B. tactical A. upwards
4895. Which of the following is not a charac- B. downwards

teristic of business markets? C. equally
A. The nature of demand. D. none

4901. If Dan earns £20, 000 per year and 4904. Social responsibility is:
pays 20% income tax on all of his earn-
A. Same as legal responsibility
ings over £12000, how much income tax
does he pay? B. Broader than legal responsibility
C. Narrower than legal responsibility
4905. The Life Blood of Business
NARAYAN CHANGDER
A. Assets
B. Manager
C. Finance
A. £2, 000 D. None of these
B. £2, 400
4906. Import means
C. £1, 600
A. buying goods from another country
D. £2, 800
B. selling goods to another country
4902. Tom decided to buy $200 worth of new
C. only making one kind of product
clothes. Which of the following would be
good reasons for the clothes being a need D. none of above
and not a want. (Pick 2)
A. Tom needed to look more stylish. His
which is concerned with finding out defi-
other clothes were too ugly.
ciencies in implementation of plans.
B. Tom needed to fit in with his friends.
A. Planning
All of his other friends wear the type of
new clothes he bought. B. Staffing
C. Tom needed to buy new clothes for his C. Directing
new job. His job has a certain dress code.
D. Controlling
D. Tom needed to wear name brand
clothes. His other clothes were from 4908. Which leadership style empowers em-
stores that no one shops at anymore. ployees to make decisions and take re-
E. Tom needed to buy new clothes be- sponsibility for outcomes?
cause he lost all of his other clothes. Un- A. Participative
fortunately, Tom’s house was flooded.
B. Bureaucratic
4903. Provision of finance by a bank which C. Transactional
businesses will repay in more than a year,
with interest. D. Autocratic
A. Bank loan 4909. Control is needed at all levels, in every

B. Bank overdraft functional area.
C. Mortgage A. DEVIATION
D. Debt factoring B. PERVASIVE

4910. Which of the following is a financial in- B. They have interest in the company
centive? C. Their parents own the company

A. Promotion D. They are an economist.
B. Stock option
4916. The following expenses can be recoded
C. Job security on a Petty Cashbook EXCEPT
D. Employee Participation A. Stamps
4911. True/False:A central bank’s primary B. Stationaries
function is to provide retail banking ser- C. Transport fare
vices to the public.
D. Salaries
A. True
B. False 4917. The IDRA Act was passed in
A. 1962
4912. The image is an example of office
B. 1916
C. 1947
D. 1951
4918. Staffing includes human resources man-

agement.
A. True
B. False
A. open
B. closed 4919. Identify the year in which the business
was started.
C. small
A. 2000
D. little
B. 2011
4913. When expenses exceed income, the C. 2003
business made a
D. 2030
A. profit
B. loss 4920. Advantages include limited liability for
owners, unlimited life, and ease of trans-
4914. Management audit is a technique to fer of ownership.
keep a check on the performance of A. Sole Propriotorship
A. Company B. Partnership
B. Management of the company C. Corporation
C. Shareholders D. none of above
D. Customers
4921. The act of producing electronic or printed
4915. Why are some people called the stake- characters by manipulating fingers on a
holders of a company? machine meant for that purpose is called
A. They owned the company A. booting

B. calibration of passage 4927. Discount received is related to

C. keyboarding A. Sales
D. collection of data B. purchases
4922. The minimum number of members in an C. Discount allowed
OPC is D. Discount received
A. 2
4928. In what type of business organization
NARAYAN CHANGDER
B. 3
is each owner personally liable for all busi-
C. 1 ness debts, even if the debts were created
D. 5 by other owners?
A. corporation
4923. Which of the options means the right
to live and work in an envrionment that B. partnership
is non threatening to the well being of
C. proprietorship
present and future generation
D. S corporation
A. Right to use
B. Right to healthy environment 4929. displays the information on the
C. proper claims screen for the user to see what he/she is
doing. The information displayed on the
D. Right to choice screen is called
4924. includes those services which help A. hard copy
business to move smoothly
B. soft copy
A. Primary industry
C. screen
B. Secondary industry
D. monitor
C. Tertiary or Service Industry
D. None of them 4930. At present we have stock ex-
changes in the country
4925. Application for approval of name of a
A. 20
company is to be made to
A. SEBI B. 23
B. Registrar of companies C. 30
C. Government of India D. 25
D. Government of the State in which com- 4931. A business that becomes more stream-
pany is to be registered lined as a result of effective supply chain
4926. A sole trader is management is said to be running more:
A. a business with one employee A. Bureaucratically

B. a business selling one product B. Expensively
C. a business with one owner C. Efficiently
D. a business with one shop/office D. Autocratically

4932. Marine insurance involves 4938. Budget is a statement of expected re-

A. insurance to cover goods and houses sults expressed in terms.

B. insurance to cover goods and business A. Alphabetical
B. Numerical
C. insurance to cover goods and ship
D. insurance to cover ship and waters 4939. The most important factor to consider
when deciding on locations is the amount
4933. Which document would be issued to a of land to be used
limited company giving it permission to
A. true
trade
B. false
A. Memorandum of association
B. Articles of association 4940. The document which contains a written
order to a bank to pay a stated sum of
C. Certificate of incorporation money to a named person is called
D. Prospectus A. book
4934. Which one of these is the impact of un- B. slip
employment? C. cheque
A. Crime rate increase D. money
B. All of the above 4941. the is calculated by subtracting the
C. Decrease in the country’s GDP cost price from the selling price.
D. Political disturbance A. Total production cost
4935. There must be an agreement among B. cost per unit

the partners to carry on the business and C. profit
share the profits and losses. This is called D. break-even-point
as Partnership Deed
4942. The seller gives up possession to the
A. Agree
purchaser, but remains the owner of the
B. Disagree goods until the entire purchase price has
been paid.
4936. is mainly used by the banks to meet
their temporary requirement of cash. A. Lease agreements of movable prop-
erty
A. Call Money
B. Hire purchase agreement
B. Treasury bill
C. Lease agreements of immovable prop-
C. Commercial Paper erty
D. Promissory Note D. none of above
4937. The two main divisions of trade are 4943. Management is a science because it
A. Entrepot and export A. has personalized application
B. Home and foreign B. has theoretical knowledge
C. Import and export C. has universal validity
D. Retail and wholesale D. none of the above

4944. Which of these are examples of corre- 4949. The amount on a cheque must be written
spondence records? in figures and in
A. Inward and outward mail registers A. signs
B. Receipt and payment books B. pictures
C. Profit and loss books C. words
D. Receipt and payment books D. numerals
NARAYAN CHANGDER
4945. Which of the following best describes 4950. A machine used for calculating and print-
the term limited liability? If the business ing details of transactions is known as a
fails:
A. calculator
A. Personal possessions of the owner
can be taken to pay any debts B. computer
B. The owner is personally liable for all C. cash register
the debts of the business D. typewriter
C. There is no limit on the amount the
4951. Which of the following best describes a
owner has to pay to settle debts
career?
D. The owner only loses the amount in-
A. Skills obtained from completing vari-
vested in the business
ous jobs
4946. what to make, how to package it, what B. Building skills, knowledge, and experi-
brand name to use and what image to ences throughout a lifetime
project is classified as C. An occupation held during one part of
A. price a person’s life
B. product D. Personal satisfaction obtained from
completing a job
C. target market
D. Marketing mix 4952. Some firms undertake a contract of spe-
cialised services of several experts what
4947. True/False:Employees are considered is that known as?
external stakeholders because they are A. Hedging
not part of the management.
B. Sub contracting
A. True
C. Underwriting
B. False D. None of the above
4948. A business partnership has who 4953. Which one of the following does not fol-
share the risks and the profits. low scalar chain?
A. One owner A. Informal organisation
B. No more than three owners B. Functional structure
C. Two or more owners C. Formal organisation
D. Five or more owners D. Divisional structure

4954. Death of Sole Proprietorship will bring 4958. What is the best definition of an En-
the business to and end. trepreneur

A. “a person who organizes and manages
any business, especially a business
B. an organized body of people with a par-
ticular purpose, especially a business, so-
ciety, association, etc.
C. a society or organization founded for
A. True a religious, educational, social, or similar
B. False purpose.
4955. What is possible from the following due D. Entrepreneur is not a word
to departmentalization of work?
4959. Which two are benefits of using JIT
A. Specialization stock control?
B. planning A. No warehouse storage costs
C. Co-ordination B. The business wont run out of stock
D. Directing C. Reputation will improve
4956. An organisational structure/chart is D. Can meet surges in demand
A. a diagram which shows the internal E. Money is not tied up in stock
structure
4960. Which aspect below that doesn’t lead
B. the spain of control the changes?
C. the businesses logo A. Persistence / commitment
D. a diagram which shows the external B. A clear vision
structure
C. A sense of urgency
4957. Which statement best expresses the dif- D. A dream
ference between power and authority?
4961. Explain what is meant by recruitment
A. the increase in a natural populations
B. process of choosing individuals for un-
paid roles
4962. What is the purpose of a cash-flow fore-
cast?
A. Estimate the timing of cash inflows and
A. Authority involves intimidation; power outflows over a period of time
does not. B. Estimate the amount of cash a busi-
B. Authority is more subtle than power. ness earns from sales
C. Authority is based on the perceived le- C. Estimate the amount of profit a busi-
gitimacy of the individual in power. ness earns over a period of time
D. Authority is inherited, but power is D. Estimate the amount of cash a busi-
seized by military force. ness has in its bank account

4963. Being a manager of the business variety B. Inward

is tough because C. Outward
A. You keep track of everyone
D. Postage
B. You have multiple jobs
E. Sales
C. Everyone relies on you
D. Its a job 4969. Which one of the following retail stores
falls under partnership? (APP)
NARAYAN CHANGDER
4964. CSR stands for Social Responsibil- A. H&M
ity.
B. Uber and spotify
C. Nike and apple
D. All of the above
A. Consumer 4970. market is related to short-term

funds
B. Cost
A. Money market
C. Corporate
B. Capital market
D. Capital
4965. Watching television, drawing, and read- 4971. The double column cash book is also
ing are all examples of: known as
A. Attitudes A. Two dot column cashbook
B. Data B. Dual column cashbook

C. Hobbies C. Two column cashbook
D. Things D. None of the above
4966. Marketing management is not related 4972. In which leadership style is the leader
to the creation of demand considered a visionary who inspires and
motivates?
A. True
A. Transactional
B. False
B. Let it happen
4967. What is After-sales service?
C. Charismatic
A. Up selling products
D. Bureaucratic
B. Meeting of customer’s needs after
they have purchased a product 4973. Which P represents how you reach the
C. enticing customers to purchase more audience by advertising online or on bill-
products from your business boards?
D. Getting feedback on products/services A. Product
B. Place
4968. Which of the following is not a term
used in the office in relation to mail? C. Price
A. Dispatch D. Promotion

4974. A business enterprise has a responsibil- 4979. Identify two advantages of multination-
ity of providing fair returns to on their als operating in a country.
capital investment.

A. Created no jobs and Government taxes
A. Government fund decreased
B. Labour B. Created more jobs and Government
C. Investors taxes fund increased
D. Creditors
4980. If an individual uses a credit card and
4975. What is a Franchise does not pay the required amount by the
due date, they arecharged a(n):
A. Sell the rights for you to own their busi-
ness and sell their goods. A. minimum payment
B. U make the business and you have a B. late payment fee
full control of it.
C. annual percentage rate
C. Be like McDonald
D. over-the-limit fee
D. none of above
4981. A car manufacturing company entered
4976. SEBI calls for information and issues a
into the market with air conditioner and
show cause notice to stock exchange and
now introduced products like refrigera-
its officials seeking explanation and con-
tor, washing machine and other electronic
ducting audit and enquiry. Which function
items. The company not only offering the
is SEBI performing?
product but also handling complaints and
A. Regulatory function after sales services.Identify the element
B. Development function of marketing mix discussed here.
C. Protective function A. product mix
D. Both Regulatory and protective func- B. price mix
tion.
C. place mix
4977. For every credit entry in an account, D. promotion
there must be a corresponding entry
A. Complete 4982. Which type of business organization
places all the liability on a single owner?
B. Debit
C. Double
D. Reversal B. Partnership
E. Single C. Corporation
D. none of above
4978. Classification of trade into wholesale
trade and retain trade is on the basis of-
4983. Kraft took over Cadbury in 2010.
A. Geographical location Which type of business growth is this an
B. Scale of operation example of?
C. Regional concentration A. Internal growth
D. Auxiliaries to trade B. External growth

4984. The following elements describe a 4989. Which of the following is not an objec-
SMART goal tive of management?
A. Specific, Measurable, Attainable, Real- A. Earning profits
istic, Time Bound B. Growth of the organisation
B. Short, Measurable, Action, Realistic, C. Providing employment
Time Bound
D. Policy making
C. Specific, Monetary, Attainable, Recog-
NARAYAN CHANGDER
nize, Temporary 4990. What is the purpose of short-term fi-
nancing?
D. Short term, Mandatory, Attainable,
Repetition, Timely A. Investing in long-term projects
B. Saving money for retirement
4985. Trade is the process of taking goods
from C. Taking out a mortgage for a new home
A. wholesalers to customers D. Borrowing of funds for a short period

of time to meet immediate financial needs
B. producers to customers
4991. What is the definition of variable costs?
C. wholesalers to retailers
A. a cost that varies with the level of out-
D. retailers to customers put
4986. A is someone employed in an organi- B. a cost that varies
zation who does clerical work in the office. C. a worker’s wages
A. messenger D. The range of Jaffa cake’s elasticity
B. clerk
4992. which of the following is not an organi-
C. manager sational objective?
D. banker A. survival
B. profit
4987. A good or service which is essential to
living is C. Generation of employment
A. Alternative D. none of above
B. Substitute 4993. Principles of management are not:-

(a) absolute(b) Behavioral(c) universal(d)
C. Want
Flexible
D. Need
A. a
4988. The GDP of an economy measures B. b
A. The value of the nation’s output C. c
B. The national income D. d
C. The money spent buying all of the na- 4994. The main reason why an individual en-
tional output gages in business is to
D. All of the above A. ensure wide distribution of goods

B. make a living through profit realiza- B. Profit

tion. C. Retained Profit

C. execute philanthropic D. Revenue
D. make prices of goods cheaper.
5000. What is meant by the term production?
4995. Any place where buyers and sellers A. Changing raw materials into goods and
meet to exchange goods and services. service
A. Trade B. What happens on a movie set
B. Market C. A small shop selling groceries
C. Economy D. Producing products by recycling
D. Commerce 5001. In which activity, specialised knowledge
is required?
4996. A cashbook is a book of original en-
tries in which and transactions are A. Business
recorded B. Profession
A. Debit and credit C. Employment
B. Cash and money D. All of the three
C. Cash and cheque 5002. Statutory corporations don’t need not
D. Buying and selling follow the Companies Act 1956.
A. True
4997. Uranus Limited is a company dealing in
metal products. The work is mainly di- B. False
vided into functions including production, 5003. Using the list below click on the one you
purchase, marketing, accounts and person- feel is the best example of a need?
nel. Identify the type of organisational
structure followed by the organisation. A. Holiday
A. Functional structure B. Car

C. Food
B. Relational structure
D. Horse
D. None of the above. 5004. Trade is a broader term than that of com-
merce.
4998. The management function which con- A. True
sists of setting goals and specifying ways
to attain them is called B. False
A. Planning 5005. Involves the management of the move-

ment of goods from where they are to
B. Organizing
where they are needed:often between the
C. Influencing manufacturer and the consumer.
D. Controllint A. Procurement
4999. it is the difference between revenue and B. Delivery
total costs. C. Logistics
A. Gross Profit D. Amazon

5006. Division of labor can be defined as 5011. Management is

A. Workers specialize on just one task A. a pure science
and become better at it B. an inexact science
B. Workers become specialist in all jobs C. not a science
C. All firms only have one worker D. natural science
D. No workers are employed as machines 5012. Management is
always do all the work
NARAYAN CHANGDER
A. an art
5007. A single room with a table, telephone, B. a science
fax machine, computer is called
C. both art & science
A. small office
B. large office
5013. What is the formula for calculating mar-
C. partitioned office ket share?
D. building A. Sales of the product or brand or busi-
ness x 100 = Market share
5008. Why is providing good quality products
and services, creating employment, etc im- B. Total market sales / Total sales of the
portant for management company
A. achieving group goals C. Market size = Number of units sold x
price per unit
B. creates a dynamic organisation
D. Market capitalisation = current share
C. achieving personal objectives price x total number of shares issued
D. development of the society
5014. Which on of the following is NOT an ex-
5009. Which one of the following is not a ben- ample of a variable cost?
efit to a firm from producing quality prod- A. Wages
ucts: B. Raw materials
A. customers loyalty is likely to be high C. Water and electricity
B. all customers will be prepared to pay D. Insurance
high product prices
5015. Which stage has lots of competitors?
C. customers may tell other people about
the products
D. the costs of returns and product fail-
ures is likely to be low
5010. which of the following is the most im-

portant document?
A. MoA A. growth
B. AoA B. maturity
C. both of a and b C. introduction
D. None of this D. decline

5016. Select the business that is part of the 5021. Which two of the following are likely to
PUBLIC sector be sent to a business by a person applying
for a job?

A. Eskom
B. Sanlam A. CV
C. Woolworths B. Job Specification
D. Romans pizza C. Application Form
D. Person Description
5017. Tarang Enterprises Limited is planning to
increase its sales by 30% in the next quar- E. Interview
ter. Identify the feature of management
5022. Two features of an economic boom are
being highlighted in the given statement.
A. Management is all pervasive
A. Deflation and rising unemployment
B. Management is a goal oriented pro-
cess B. Labour shortages and inflation
C. Management is a continuous process C. Rising business investment and low

consumer confidence
D. None
D. Rising profit levels and falling wage
5018. Who are organisational stakeholders? rates
A. Employees
B. Government fied as an objective of business?
C. Customers A. Investment
D. All of the above. B. Productivity
5019. Ryan started his own business a cou- C. Innovation
ple of years ago. Although he is doing D. Profit earning
well, he is still trying to grow his busi-
ness. This year, there are many newcom- 5024. The process of familiarizing the new em-
ers with huge capital entering the industry. ployees with the new job.
He then realized that he needs to change A. Appointment letter
his objective. What his new objective(s)
would be? B. Testing
A. profit C. Induction/orientation
B. Increase/maintain market share D. none of above
C. survival 5025. When goods are returned by the pur-
D. growth of the business chaser, the seller issues a
A. Debit note
5020. Which one of the following is not a
method of internal business growth? B. Credit note
A. Expand overseas 5026. Producing a limited number of identical
B. Launch new products products
C. Sell to new markets A. Flow production
D. Merger B. Batch production

C. Productivity 5031. Which of the following is not a part of

the business environment of business?
D. Job production
A. Customers
5027. A product in a fast-growing market sig-
B. Suppliers
nificantly increase its market share. It
looks like it is now a ? C. Competitors
A. Cash Cow D. None
NARAYAN CHANGDER
B. Star 5032. The keyboard is divided into how many
C. Problem Child A. 1
D. Dog B. 2
C. 3
5028. How many types of communications are
there? D. 4
A. 1 5033. How can we end poverty?

B. 2 A. Develop national poverty reduction
plans.
C. 3
B. Enhance economic growth with tar-
D. 4 geted action
5029. Intermediaries use laws and rules to C. Equal education.
control the market environment. D. All of the above
A. True
5034. The reward for land is
B. False A. Salaries and wages
5030. Aman is working as a production man- B. Profit
ager in Nirman Limited engaged in man- C. Rent
ufacturing electrical wires. There is no
D. Return on capital
conflicts between management and work-
ers. It’s working conditions are very good. 5035. Treasury bill is issued by
The company is earning huge profits. As
a policy matter, it is sharing the gains A. (a) development financial institution
with workers because they believe that B. (b) commercial bank
the prosperity of the company can’t exists C. ( c ) selected individuals
for a long time without the prosperity of
the employees. Name the principle of sci- D. ( d ) reserve bank of India
entific management described above. 5036. Firms undertake multinational opera-
A. Harmony, not discord tions in order to:
B. Science, not rule of thumb A. Hire low-wage workers
C. Cooperation, not individualism B. Manufacture in nations they have diffi-
culty exporting to
D. Development of each and every person
to his/her greatest efficiency and prosper- C. Obtain necessary factor inputs
ity D. All of the above

5037. What is a leadership style? 5043. This leader offers little or no guid-
A. The number of employees in a com- ance and leaves decision-making up to the
group.

pany
B. The approach or manner in which a A. Autocratic
leader interacts with their team B. Democratic
C. The profit margin of a business C. Let it be
D. The age of a business’s founding D. none of above
leader
5044. Which statement best describes con-
5038. In business there are 2 main types of glomerate integration?
costs. F and V Costs.
A. A frozen food manufacturer buying a
A. Fixed, Variable poultry farm
B. First, Varied B. An Ice-cream producer opening its
C. Fine, Varied own ice cream shop
D. Fixed, Varied C. The merger of two taxi firms
5039. The department that is responsible for D. The owners of an airline buying a mu-
changing raw materials into finished goods sic company
is called
5045. Petty cashier was given N100 at begin-
A. Finance ning of the month, he spent N80. How
B. Marketing much will the petty cashier be reimbursed
C. Production at the end of the month?
D. Purchasing A. N20
E. Transport B. N40
C. N60 E. N100
5040. The source of finance that is provided by
the Owners is called D. N80
A. Capital E. N100
B. Overdraft 5046. Medium scaleenterprises and service re-
5041. Identify the short term expenditure latedenterprises also come under thep-
urview of which Act?
A. Buildings
A. MSMED Act, 2006
B. Stock
B. SMED Act, 2006
C. Land
C. MSMED Act, 2005
D. Computers
D. MSME Act, 2005
5042. Leakage of business secrets to competi-
tors is which cause of business risk. 5047. Maximum autonomy is enjoyed by?
A. Natural Cause A. Government Company
B. Economic Cause B. Departmental undertaking
C. Human Cause C. public coorporation
D. Other Cause D. all of the above

5048. Which of the following is a non-financial C. effective office practice

motivator? D. commerce
A. Commission E. bookkeeping
B. Productivity
5054. Which of the following is not among
C. Profit sharing banking services?
D. Fringe benefits A. Loans
NARAYAN CHANGDER
5049. What is the most common type of de- B. Traveller’s Cheque
pository institution? C. Banker’s draft
A. Credit union D. insure properties
B. Savings and loan institution
C. Commercial bank an intermediary?
D. Mortgage broker A. (Manufacturer’s) Sales Representa-
tive
5050. Which of these documents records the
quantity and cost of items bought or sold? B. Agent
A. Teller C. Consumer
B. Invoice D. (Producer’s) Telemarketer
C. Cheque 5056. Sole trader has Capital
D. Letter of enquiry A. Limited
5051. which of the following in not an organi- B. Unlimited
sational objective?
A. Survival globalisation?
B. Giving employees opportunities to dis- A. Poor technology
advantaged sections of society
B. Increased regulation
C. Profit
C. Poor international transport networks
D. Growth
D. Saturated domestic markets
5052. Which of the following is a characteris-
5058. ‘Creation of customers’ is one of the fol-
tic of controlling?
lowing objectives of Business
A. Goal oriented
A. Economic objectives
B. Pervasive
B. Social objectives
C. Continuous C. Human objectives
D. All D. National objectives
5053. The following are components of busi- 5059. The forces in Business Environment that
ness studies except effect all the business houses are known
A. keyboarding as
B. banking A. General

B. Specific D. It covers up the tracks of fraudulent

C. Particular staff in the organisation

D. Influential 5065. is the business of creating aware-
5060. The primary function of Commercial ness about the services of a business to
Bank is? the public.
A. ACCEPTING DEPOSITS A. Advertising

B. GIVING LOAN B. Communication
C. CREATING CREDIT C. Business awareness
D. ALL OF THESE D. none of above
5061. In a construction industry, cement is con-
5066. Types of capital which businesses can
sidered as a/an
use, include capital.
A. finished product
A. fake, casino chips, monopoly money
B. raw material
B. fixed, working, own and borrowed
C. manufactured goods.
D. partly finished goods. 5067. A total ban on the importation of cer-
tain goods into a country or trading area
5062. Browns architects Inc, is an example of is known as this. It could be due to safety
a or environmental concerns.
A. partnership
A. Tariff
B. close corporation
B. Quota
C. personal-liability company
C. Embargo
D. private company
D. Banjo
5063. What source of finance often requires
no interest, equity, security or repay- 5068. .Business environment does not have
ment? the following characteristics:
A. Bank loan A. uncertainty
B. Crowdfunding
B. employees
C. Taking on a new partner
C. relativity
D. Overdraft
D. complexity
5064. is NOT an importance of Book-
keeping 5069. Is formed to carter for the welfare
A. It is for easy reference of business fi- of its members
nancial records. A. partnership
B. It shows an accurate standing position B. co-operative society
of business in relation to its customers
C. sole proprietorship
C. It reveals profits and losses position
ofthe company D. public

5070. The insured must take care of his goods 5076. SAIL IS THE EXAMPLE OF
& other things for which insurance is be- A. PVT. COMPANY
ing taken as he was taking insurance pol-
icy. To which principle of insurance is this B. MULTINATIONAL COMPANY
related? C. GOVT. COMPANY
A. Principle of indemnity D. JOINT VENTURE
B. Principle of subrogation
5077. is used to correct underpayment.
NARAYAN CHANGDER
C. Principle of mitigation of loss
A. Cheque
D. Principle of proximate cause
B. Invoice
5071. Vertical Integration can be C. Debit note
A. Forward D. Credit note
B. Backward 5078. factory worker
C. Forward or Backward A. Natural
D. none of above B. Labor
5072. Services are intangible in nature. C. Capital
A. True D. ?
B. False 5079. Which of the following should NOT be a
part of the government regulation for busi-
5073. A private sector business is owned by nesses?
A. Government A. Tax exemption
B. Employees B. Abiding by industrial norms
C. Shareholders C. Wage protection
D. Customers D. Encouraging monopoly
5074. Mails comes into or are sent out of an 5080. Why do you need a Business Plan?
organization by
A. To explain your idea
A. Hand
B. The ability to get financing
B. Post
C. It’s a road map that sets objectives
C. Electronic and goals for the business
D. All of the above D. All of the above
5075. Currency used in Japan 5081. Efficiency is concerned with

A. Pound A. Doing right things
B. Yuan B. Doing things right
C. Yen C. Achieving end results
D. Kyat D. None of the above

5082. All of the following are features of suc- E. None of the Above
cessful products except: Explanation:The concept of effectiveness
is related to the completion of the task

A. a product that is not so expensive to
produce that the price can be kept high within the stipulated time irrespective of
the cost involved.
B. a product that satisfies needs of con-
sumers 5085. Which are internal sources of finance
C. a product that is well designed and is A. Overdrafts
of the quality expected by consumers B. Trade Credit
D. a product that is sold at a price below C. Retained Profit
cost of production
D. Bank Loans
5083. Armaan is very fond of playing in-
E. Owener’s saving
door games, he requested his father to
buy him some indoor games. His fa- 5086. is not found on a receipt.
ther sold his old laptop on OLX.com and
A. Name of payer
bought him a new play station from Croma-
electronix.com.Can the transaction by Ar- B. Amount paid in figures and in words
maan’s father to sell the laptop be termed C. Name of seller
as a businesstransaction? Name the re-
lated feature of business to support your D. Signature
answer 5087. Which characteristic of science does not
A. No, the transaction by Armaan’s father satisfied by management for being as pure
cannot be termed as business transaction science?
B. Yes, the transaction by Armaan’s fa- A. Universal validity
ther can be termed as business transac- B. Systematic knowledge
tion
C. Experimentation
C. None of the above
D. Personalised application
D. none of above
5088. Karma bought a can of soft drink and he
5084. Rohan works as a production manager found a bidi inside the can. He forwarded a
in Global Enterprises Limited. He has been legal notice to the company, accusing it of
given the task of getting 1000 units of the deficiency in service that could cause
hand woven table mats manufactured at health hazard to the consumer. Identify
the cost of |150 per unit within 10 days. the right of consumer being violated in the
In order to be acknowledged as an effec- given case.
tive manager, he must ensure that
A. The cost of production does not exceed
|150 per unit
B. The work is completed within 10 days
even at higher cost per unit
C. The cost of production is less than
|150 per unit
D. All of the above A. Right to safety

B. Right to seek redressal 5094. A trader of India has imported goods

from the USA, but he is not in a position
C. Right to be heard
to pay import duty immediately. In which
D. Right to consumer education type of warehouse can he keep the goods?
5089. is when one business merges with A. Public warehouse

or takes over a business in a completely
different industry B. Government warehouse
NARAYAN CHANGDER
A. Horizontal Integration C. Bonded warehouse
B. Vertical Integration D. Cooperative warehouse
C. Conglomerate Integration
D. none of above 5095. In general people are living longer and
there are more local residents aged over
5090. This Policy refers to the Government fifty-five now than ever before.
policy of directly involving themselves in
Business: A. Strength
A. Fiscal Policy B. Weakness

B. Direct Intervention Policy C. Opportunity
C. Price Policy
D. Threat
D. Economic planning Policy
5091. The objectives need to be SMART to get 5096. A measure of efficiency, measured as
higher marks output per person in a particular time pe-
riod
A. True
A. Productivity
B. False
B. Automation
5092. When actual performance is different
from planned performance. C. Product quality
A. DEVIATION D. Competitive advantage
B. PERVASIVE
5097. Chocolate flavoured ice-cream is
5093. A benefit of having a high staff reten-
tion rate in a business is: A. A product in a niche market
A. A large number of new employees
B. A product in both markets
need to be employed by the firm
B. Costs of recruitment and selection will C. A product in a mass market
fall
D. Very tasty
C. The business will undertake large
amounts of induction training
5098. The word salary comes from the Roman
D. Lots of new skills and experience will word for which was Sal and the al-
be brought into the workplace lowance for it, which was called Salarium.

5102. Explain one reason why an en-

trepreneur may see independence as a
reward from business activity

A. Flexible work hours
B. Limited decision-making power
C. Job stability
D. Higher salary
5103. e-commerce offers many benefits to the
consumers. Which of the following is not
a benefit resulting from e-commerce?
A. Flexibility
B. More options and choices
A. Pepper
C. Quick and timely delivery
B. Salt
D. Narrow outreach
C. Sun
5104. Which financial statement displays the
D. Money
revenues and expenses of a company for
5099. Which type of account do you use for a period of time?
day to day transactions? A. Income statement
A. Current Account B. Balance sheet
B. Deposit Account C. Cash flow statement
C. Savings Account D. Statement stockholder’s equity
D. none of above 5105. What type of liability does a public com-

pany have?
5100. If the business without added value on A. Limited Liability
the pricing, what happen to the
B. Unlimited Liability
A. can pay the cost and profit earning
B. gain more profit and pay expenses international expansion of a business?
cost
A. To maximise competitive risk
C. Others costs unable to pay-off and no
B. To ensure business efficiency
profit
C. To find new markets
D. none of above
5101. What is an advantage of owners’
5107. The columns of a single column cashbook
funds?
are in number
A. There will be little or no interest A. 6
B. You can pay in smaller installments B. 7
C. They take a long time to arrange C. 10
D. You don’t have to pay it back D. 8

5108. What is the formula for Revenue? C. Close supervision

A. Output x Selling Price D. Long chain of command
B. Output x Cost 5114. Modern concept of business insist on
C. Selling Price x Costs A. Earning Hugh profit
D. Selling Price x Total sales B. Providing services
5109. What is the definition of a major deci- C. Bearing risk
sion?
NARAYAN CHANGDER
D. Profit with service
A. Made on a day-to-day basis without a
lot of thought 5115. The sponsor contacts the customers per-
sonally through advertisements.
B. Choices that have long-term effects on
a person’s life A. True
C. May become a habit B. False
D. The process of identifying personal in- 5116. Which of the following is most likely to
terests be a barrier to effective communication be-
tween workers? (1) Select one answer.
5110. are a line of 8 keys on the keyboard
used as a starting point for touch-typing. A. de-stocking
A. Function Keys B. poor customer service
B. Home Row Keys C. pressure groups
C. Control Keys D. use of jargon
D. Special Keys 5117. Who is an entrepreneur?
5111. . Which of the following is not a feature A. Grants a license to anotherperson or
of business? business
A. Exchange of goods and services B. Entrepreneur is a person who orga-
nizes, operates and takes the risk for a
B. Exchange on a regular basis
new business venture.
C. Fixed income
C. The owner of a business
D. Involves risk
D. These are closely held businesses usu-
5112. Which of the following is a financial ally by family, friends and relatives.
method of motivation?
5118. causes include flood, earthquake etc
A. Job rotation
A. Natural causes
B. Delegation
B. Human causes
C. Fringe benefit
D. Quality circles 5119. involves workers swapping around
and doing each specific task for a limited
5113. Which of the following is a feature of a period of time and then changing around
flat organisation structure? again
A. Many levels A. Job Rotation
B. Wide span of control B. Job Enrichment

5120. Two of the following images are exam- B. Organising

ples of extractive occupation.
C. Directing

A. D. Staffing
5125. The perfect way of comparing the size

of business is
B. A. value of sales
B. Value of output
C. value of capital employed
D. None
C.
a cash outflow for a business?
D. A. Payments to creditors
B. Sale of goods for cash
5121. Does a timeline records event in a C. Payment from debtors

chronological order or not? Answer using D. Receiving a loan from the bank
a simple Yes or No.
A. Yes 5127. What are the 3 stages of production?
B. No A. PrimaryHigh SchoolCollege
B. PrimarySecondaryTertiary
5122. Which of the following is not a need for
ED C. BasicSecondaryTechnical
A. to help in capital formation D. BasicPrimaryUniversity
B. to develop backward and tribal areas
5128. Which of the following Consumer Orga-
C. To stagnate economic growth nization and NGOs is not in New Delhi?
D. to participate and involve all sections A. Consumer Co-ordinate Council
of society in growth
B. Consumer Protection Council
5123. To generate more employment opportu-
C. Common Cause
nities is the social responsibility of busi-
ness towards D. Voluntary Organization in Interest of
Consumer Education (VOICE)
A. society
B. customer 5129. People in organisations carry out di-
C. shareholder verse task with the aim to achieve:
D. Nothing! A. Different objectives

B. Common objectives
5124. The function which establishes relation
between responsibility and authority C. Both 1 and 2
A. Planning D. None of the above

5130. Manufacturers of household goods such 5136. is a sector that involves firms that
as soaps and beverages mostly use per- supply a service to consumers and other
suasive advertising to create interest in businesses.
their products. TRUE OR FALSE? A. Primary sector
A. True B. Tertiary sector
B. False C. Secondary sector
5131. This is the chain of authority relation- D. Intermediate sector
NARAYAN CHANGDER
ship from the highest to the lowest ranks
5137. The book used to record the amount of
A. Scalar Chain stamps used and amount of stamps re-
B. Decentralization maining in an office is called
C. Centralization A. dispatch book
D. No clue B. postage book
5132. which of the following is not an exam- C. inward book
ple of fixed capital requirements? D. outward book
A. land and building 5138. Dyson started by selling vacuum clean-
B. taxes and rent ers they now sell hand dryers, wash-
C. fixtures ing machines, and fans. Which type of
business growth is this an example of?
A. Internal growth
5133. is the distribution and exchange of B. External growth
goods and services.
A. insurance 5139. Leadership style that listens to employ-
ees and encourages their opinions.
B. commerce
A. Democratic
C. banking
B. Let it happen
D. book keeping
C. Autocratic
5134. is the system or process through D. Paternalistic
which a thing is done in an office.
A. Office practice 5140. An Ltd (Private limited company)
B. Office procedure A. Has unlimited liability
C. Office system B. Has limited liability
D. none of above C. Is listed on the stock market
D. Can have up to 100 investors
5135. There are not enough goods and ser-
vices to meet the wants of the whole pop- 5141. What is the most appropriate form of
ulation this condition is known as business for a multinational operator
A. Substitution A. Partnership
B. Competition B. Public corporation
C. Shortage C. Public limited company
D. Scarcity D. Social enterprise

5142. True or False:Centralization decongests B. Inflow + Closing Balance

the central government of certain func-
C. Inflow + Outflow
tions that could well be done at the lower

levels. D. none of above
A. True
5148. ‘Information can flow at the click of a
B. False mouse, but the physical delivery of the
5143. Which sources of finance would a product takes time’Which limitation of e-
medium-sized business use? business is referred in the above lines
A. Equity (owner’s own savings) A. Low personal touch

B. Loan B. People resistance
C. Cash Reserves C. Need for technology capability and
D. Sale of Public Shares competence of parties to e-business
D. Incongruence between order tak-
5144. Bill of Entry is requried at the time of
ing/giving and order fulfilment speed.
goods
A. Exporting 5149. is a Source Document listing goods
B. Importing or services provided, as well as their
prices.
C. Any of these
D. None of these A. Treasury bills
B. Invoice
5145. Name some Characteristics of the For-
mal Sector C. Cash tape register
A. Legal Businesses pay tax and are in- D. Books of account
cluded GDP of South Africa
B. Have Fixed Locations 5150. The expected rate of return of the
money market is
C. Are in Cambodia
A. Very high
D. none of above
B. Less
5146. ADKAR stands for
C. Zero
A. Awareness, Decision, Knowledge, Abil-
ity, Results D. None of the above
B. Action, Decision, Know-How, Ability,
Reinforcement 5151. Maslow Hierarchy of Need identifies
five (5) distinct levels of an individual’s
C. Awareness, Desire, Knowledge, Abil- needs as listed below, EXCEPT:
ity, Reinforcement
A. Satisfaction
D. Analysis, Design, Knowledge Manage-
ment, Acceptance, Results B. Physiological
5147. How do you calculate ‘Net cash flow’? C. Safety

A. Inflow-Outflow D. Social

5152. Which stage has rapid sales? 5157. True or false?Financial statements are
made up of specific elements.
A. true
B. false
5158. Domino Pizza keep introducing new va-

riety of Pizzas in its menu. Name the
characteristic of management highlighted
NARAYAN CHANGDER
A. introduction in this?
B. maturity A. Management is pervasive
C. decline B. Management is intangible
D. growth C. Management is goal oriented
5153. Name the marketing function which is D. Management is dynamic

one of the very important means of imple- 5159. Place
menting differential pricing.
A. Informing customers about products
A. Branding and persuading them to buy them
B. Labelling B. The cost to the buyer of goods or ser-
C. Packaging vices
D. None of the above C. Goods or services that are sold
D. Where goods or services are available
5154. A situation that occurs when two or
more businesses try to sell the same type 5160. Information in your presentation should
of product to the same customers is re- be organized.
ferred to as
A. True
A. Free enterprise
B. False
B. Consumer goods
5161. Which of the following are barriers to
C. Competition
effective communication? (SELECT 2)
D. Factors of production
A. Technology failure
5155. The main aim of establishing a business B. Right amount of emails and phone calls
is to
C. Motivated workforce
A. satisfy consumer
D. Language barrier
B. feed
5162. When appraisals are made by superiors,
C. make profit
peers, subordinates and clients then it is
D. face competitors called
5156. Indigenous thinking will not help busi- A. 360 degree feedback
nesses solve problems. B. 180 degree feedback
A. True C. Self-appraisal
B. False D. None of the above

5163. Which of the following does not charac- C. Soul Emperor, the car is indeed
terise business activity? D. none of these

5169. Identify the main problems of entering
B. Presence of risk into foreign markets
C. Sale or exchange of goods and ser- A. lack of knowledge
vices
B. import restrictions
D. Salary or wages
C. exchange rate problems
5164. Firms of country ‘A’ purchase goods D. all of the above
from firms of county ‘B’ to be sold intheir
own country. This is known as? 5170. A Bank is an external stakeholder?
A. Entrepot Trade A. True
B. Export Trade B. False
C. Import Trade
5171. This image represents which economic
D. none of above sector?
5165. All human effort that assists in produc-
tion is
A. Mental Capacity
B. entrepreneur
C. Land
D. Labor
A. Primary Sector
5166. One of the functions of an office is
B. Secondary Sector
A. teaching and leaving
C. Quinary Sector
B. collecting and receiving information
D. Tertiary Sector
C. buying and selling goods
5172. All are advantages of Partnership ex-
D. importing and exporting
cept
5167. The reward for enterprise is? A. Death of one partner may end the busi-
A. Profit ness
B. Hard work B. Responsibilities are shared among
C. Risk partners
D. Self-discipline C. It has more capital than sole trading

D. Partners meet to discuss matters re-
5168. In ancient India, documents such as lating to the firm
and were in use for carrying our trans-
actions in which money passed from hand 5173. “Management is a Science”. Do you
to hand. agree?
A. all, chitti A. Yes
B. cheque, bills B. No

C. Can’t say 5179. political, economic risks

D. It is an impure science A. operational risks
B. country risks
5174. Green boxes are meant for:
A. Collection of local mail 5180. Which of the following is an example of
PRIMARY business activity?
B. Collection of metro-cities mail
A. Factories
C. Collection of capital cities mail
NARAYAN CHANGDER
B. Shops
D. Collection of mail which are not local.
C. Schools
5175. The occupation in which people work for D. Farmers
others and get remunerated in return is
known as 5181. Sam runs a business that designs and
sells custom-made, high fashion clothes.
A. Business In which type of market is Sam’s business
B. Profession operating?
C. Employment A. Intermediate
D. none of above B. Mass

C. Niche
5176. What are the limitations of partner-
D. Resource
ship?
A. Possibility of conflicts 5182. Which of the following is the full form
of ATM?
B. Limited resources
A. Automatic Take Money
C. Unlimited liability
B. Any Time Money
D. All of the above
C. Automated Teller Machine
5177. What is Qualitative data D. None of these
A. Numbers 5183. Which of the following is a danger to
B. Opinions a business of offering poor customer ser-
vice?
5178. Which of the following combinations
A. Increased flexibility with pricing
would result in the lowest production cost
per unit? B. Increased revenue
A. Limited customer contact, limited prod- C. Negative word of mouth
uct variety and low volume D. Satisfied customers
B. Limited customer contact, limited
5184. Coordination is
product variety and high volume
A. a management function.
C. Extensive customer contact, extensive
product variety and low volume B. the essence of management.
D. Extensive customer contact, extensive C. an objective of management.

product variety and high volume D. a social objective

5185. A company can raise capital through the 5189. What is a benefit?
primary market in the form of

A. Equity shares
B. Preference shares
C. Debentures
D. All of the above A. the item you receive after you pay for
it
5186. Which two of the following are likely
B. giving up one thing for another
to increase the productivity of a business?
(SELECT 2) C. the amount of money paid for some-
thing
A. New technology
D. none of above
B. Excessive communication
C. Training staff 5190. Disciplinary and grievances procedures
are carried out by?
D. Pressure groups
A. HR department
E. de-motivated staff
B. Finance department
5187. Which is an example of a service? C. Production department
D. none of above
5191. According to the modern marketing con-

cept, which of the following statement is
true?
A. It refers to the grp of people who do
not have the ability but willingness to buy
a particular product
B. It refers to only the set of people who
have the purchasing power to buy a partic-
A. Smart Board ular product
B. Hair stylist C. It refers to the set of actual and poten-
tial buyers for a product
C. Piece of paper
D. It refers only to the people who show
D. Homeless man intesrest in a particular product
5188. The four functions of management is be- 5192. Oral communication is less effective if:
ing carried out by an individual called
? A. The receiver sends feedback
B. The message is short and simple
A. Supervisor
C. The message contains complex infor-
B. Manager
mation
C. Subordinate
D. The sender speaks the same language
D. President as the receiver

5193. Which of the following activities aid B. testing a sample of completed prod-
commerce by keeping goods until they are ucts
needed C. asking customers to check the quality
A. Banking D. none of above
B. Insurance
5199. The industry which provides support
C. Transportation services to other industries are known as:
D. Warehousing A. Primary
NARAYAN CHANGDER
5194. Coordination is B. Secondary
A. A function of management C. Tertiary
B. An essence of management D. Commercial
C. Part of management 5200. Mention any one auxiliaries to trade
D. None of the above A. Banking and finance
5195. The following are all disadvantages of B. Retail trade
entrepreneurship, EXCEPT?
5201. How many spaces are left after a full
A. High risk of business failure. stop?
B. Possibility of low/no income A. 1
C. Potential for high income B. 2
D. Stress C. 3
E. Long work hours D. 4
5196. “Management helps in achieving group 5202. Need is a good or service which is es-
goals.” This is sential for living.
A. an importance of management A. TRUE
B. one of the features of management B. FALSE
C. meaning of management 5203. A is a business in the public sector
D. one of the concepts of management that is owned and controlled by the state
Explanation:Management helps achieve A. Public Corporation
group goals, making it an importance of
management. B. Joint Venture
C. Franchise
5197. Planning reduces and wasteful activ-
ities D. none of above
A. Underlapping 5204. A Characteristic of entrepreneurs?

B. Overlapping A. Friendly
5198. Quality control in a factory is usually B. Lazy

achieved by: C. Weak communicator
A. testing all completed products D. Optimistic

5205. The Act stipulates the rights of em- 5210. is an economic activity
ployees and employers and serve as a
A. non-employment
framework for collective bargaining in the

workplace B. non profit organisation
A. Compensation for Occupational in- C. employment
juries and diseases D. none of the above
B. Employment Equity
5211. If applications received for the shares
C. Basic Conditions of Employment are for an amount of the issue size,
D. Labour Relations the allotment cannot be made and the ap-
plication money received must be returned
5206. The easiest form of business ownership to the applicants.
to begin. A. Less than 90 per cent
A. Sole Proprietorship B. more than 90 per cent
B. Partnership C. less than 95 per cent
C. Corporation D. more than 95 per cent
D. Cooperative
5212. The following are duties of a junior clerk
5207. In a business cycle, “boom” is one of in an organization except
the cycles. Which is an indicator of an eco- A. date-stamping the mails
nomic “boom?”
B. delivering mails to units or depart-
A. output falls ments
B. businesses do badly C. posting letters/parcels
C. wages and prices rise D. receiving mails
D. national income drops for at least 2 E. taking minutes
quarters
5213. Economic activities may be classified
5208. Principles of management are not into business, and employment
A. Absolute A. Profession
B. Behavioural B. Occupation
C. Universal C. Vocation
D. Flexible D. Work
5209. Where is the debit side of the ledger lo- 5214. v

cated?
A. between different organizations
A. Left-hand side
B. by two companies only
B. Right-hand side
C. to communicate between different
C. Centre side government institutions
D. Right-left hand side D. within an organization

5215. They help importer and exporter in send- 5219. Describes nature of government inter-
ing and receiving the order of goods along vention in business
with other instructions.
A. Technological Enviornment
A. Export Houses
B. Legal Environment
B. Indent Houses
C. Political Enviornment
C. Shipping company
D. Not sure
NARAYAN CHANGDER
5220. The following are the functions of an of-
5216. ‘Rule of thumb’ refers to Choose fice except
two correct answers.
A. Receiving information
A. Use of personal judgement in handling
management issues B. processing information
B. Adopting a hit-and-trial approach to re- C. Safe guiding information

solve management problems D. exposing important documents to
C. Providing managers with useful in- strangers
sights into the real world situations.
5221. Which of the following allows share-
D. Emphasize on logic rather than blind holders of a public company to acquire ad-
faith. ditional shares at a discount?
E. One best method to maximize effi- A. New issues
ciency.
B. Placements
5217. A business plan can predict exactly C. Private equity
what will happen in the future.
D. Unsecured notes
5222. Calculate the current ratio. Cur-

rent assets:$5, 000Current liabilities:$3,
000Current stock:$ 2, 500Current assets-
stock:$2, 500Acid test ratio:2 to 1
A. 1:1.67
B. 2:1
A. True
C. 1.67:1
B. False
D. 1:2
5218. Start up costs are
5223. Wealth that is set aside to create more
A. the amount of money spent setting up
wealth is
a business
A. land
B. money spent on a regular basis to keep
a business running B. labour
C. Fixed Costs + Variable Costs C. capital
D. costs which change with output D. entrepreneurship

5224. What are some disadvantages of induc- B. 2

tion training? C. 3

A. Help new employee to settle into their D. 4
job quickly
B. Workers are less likely to make mis- 5230. What is the definition of “added
takes value”?
C. Time-consuming A. Difference between selling price of fi-

nal product and the raw materials.
D. Wages are paid but no work is being
done by the worker B. Development/ stages from raw mate-
rial to final product.
5225. Define the term Stakeholder? C. Adding more money into a company
A. Anyone who has invested in the busi- capital.
ness D. Taking time off from work to spend
B. Anyone who has an interest in the ac- time with family.
tivities of the business
5231. Social responsibility is
C. Anyone who would like to purchase a
% of the company A. Same as legal responsibility
D. Anyone who works for the business B. Broader than legal responsibility
C. Kind of legal responsibility
5226. The level of packing used to present a
gift to your friend on his birthday-
A. Primary 5232. Who was the founder of principle of
management by objective (MBO)?
B. Secondary
A. peter f. drucker
C. Transportation
B. taylor
D. None
C. fayol
5227. A contract between two parties for ille-
D. max weber
gal activities is not valid
A. True 5233. under this method of recruitment, a no-
tice is placed on the notice board of the
B. False
organisation containing the details of the
5228. The process of organisation does not in- job available.
volve A. casual callers
A. Departmentalisation B. labour contractors
B. fixing responsibility C. recommendations of employees
C. delegation of authority D. none of the above
D. appraisal of subordinate 5234. Risk of loss due to fire is a non-
5229. How many communication barriers are insurable risk
there? A. True
A. 1 B. False

5235. REGULATES MONEY MARKET. to foresee future trends, competition in

A. SEBI the market effects the financial plan of
theco.identify limitation of planning.
B. RBI
A. leads to rigidity
C. NABARD
B. may not work in dynamic environment
D. IRDA
C. reduces creativity
5236. A business enterprise working for the D. huge cost
NARAYAN CHANGDER
general welfare and upliftment of the so-
ciety is- 5241. The most common paper size used to
A. Economic objective prepare EDPM documents are:
B. Social objectives A. Ach

C. Employees welfare objectives B. brother
D. Profit sharing objectives C. Legal
D. Letter
5237. The monetary resources use to purchase
resources is called 5242. The desire to own goods and services
A. land that s primarily to survival is
B. capital A. wants
C. entrepreneurship B. purchases
D. labour C. sales
D. needs
5238. Which of the following is the least com-
plicated to set up? 5243. A is a calculation of the amount of
A. Sole Trader money that a company will receive from
sales during a period of time?
B. Partnership
A. Market Research
C. Private Limited Company
B. Financial reward
D. none of above
C. Revenue Forecast
5239. Internal sources of capital are those are
D. Intuition
A. generated through outsiders such as
suppliers 5244. Who determines the Price?
B. generated through loans from com- A. Business
mercial banks B. Customer
C. generated through issue of shares C. Government
D. generated within the business D. Students
5240. Star Ltd is a garment manufactur- 5245. It helps in creating an appropriate work
ing co.Theco.regularly scan business envi- environment and building up team spirit.
ronment and constantly adapts itself to
change in environment.with all these ef- A. Leadership
forts also it became difficult for company B. Directing

5246. in which of the following industrial sec- B. Motivational theories help managers
tors would a bed and breakfast guest to better understand how to create a
house belong? structure of fear and punishment in order

A. secondary to make employees perform better.
B. tertiary C. Motivational theories help managers

to better understand how to best manip-
C. quaternary ulate their employees to get them to do
D. quinary what they want them to do.
D. Motivational theories are not neces-
5247. the commission charged on banker’s
sary, employees are expected to execute
cheque is more than that on a bank draft
their tasks as outlined in their job descrip-
A. true tion.
B. false
5252. Why training college need to increase
5248. The indicates the financial position the supply of qualified workers?
of a business. A. Encourage business to expand
A. Income statement B. Encourage business to close down
B. Balance sheet C. Encourage business to borrow money
C. Cash flow statement from bank
D. None of the above D. none of above
5249. Through management helps individu- 5253. features of sole trader

als to develop team spirit, cooperation and A. legal agreements within the business
commitment of group success.
B. unlimited liability
A. Coordination
C. no separate legal identity
B. Directing
D. unincorporated
C. Planning
D. Staffing 5254. Which of these is where you give per-
mission for a FIXED amount of money such
5250. What is a franchise? as rent is taken from your bank account?
A. When a person buys from a business A. Direct Debit
B. When a person buys the rights to a B. Standing Order
business C. Caveat Emptor
C. When a person owns a new business D. Debit Card
D. When a person sues a business
5255. The purpose of is to gather a large
5251. Why is an understanding of motiva- number of ideas.
tional theories important to managers? A. idea screening
A. Motivational theories help managers B. idea generation
to understand the factors that lead to
higher levels of employee performance in C. concept development and testing
an organization. D. marketing strategy development

5256. Emma, Liam, and Noah are analyzing 5261. His theory believes that employees are
the financial health of a company. They motivated by money
want to measure the company’s liquidity.
A. Maslow
Which financial metrics can they use for
this purpose? B. Taylor
A. profitability C. Mayo
B. productivity D. Herzberg
NARAYAN CHANGDER
C. liquidity
5262. A trader who carries his goods from
D. business performance place to place is called
5257. What is a service? A. a trader
A. Something provided to help others. B. a carrier
B. A way of selling products.
C. an hawker
C. A factor of production.
D. a seller
D. none of above
5263. The following are importance of book
5258. people only start businesses for money
keeping except to
A. true
A. ascertain profit and loss of the busi-
B. false ness.
5259. Which factor of production would you B. help in decision making.
consider a cow?
C. help to know the expenses incurred
D. increase population
E. provide jobs
5264. The bank column is meant for receipts

and payments of
A. cash.
A. Land
B. bills.
B. Labor
C. Capital C. cheques.
D. Entrepreneur D. receipts.
5260. A bottle of Anti-dandruff shampoo men- E. vouchers.

tions ‘ Clean your hair and get rid of dan-
5265. In which type of production are single
druff in one squeeze’. The product related
specialist units produced?
decision involved is
A. Branding A. flow production
B. Product quality B. batch production

C. Packaging C. job production
D. Labelling D. lean production

5266. Name the two broad categories of busi- C. Withhold the accumulation of black
ness activities. money generated by undeclared income

A. Trade and commerce D. Counterfeit the use of high denomina-
B. trade and industry tion notes for illegal activities
C. industry and commerce 5272. Which of the following risks is not insur-
able?
D. None of above
A. Storm
5267. Mr. Ali works in a tea manufacturing
B. Earthquake
factory. He gets transferred from mar-
keting department to finance department. C. Gambling
This is an example of job D. Thefts
A. enrichment. 5273. Which of the following is not a feature
B. enlargement. of a bank cheque
C. rotation. A. date
D. mobility. B. number
C. time
5268. is any activity performed or service
rendered with goods and services to sat- D. name
isfy human needs and desires. 5274. Chelsea had to buy a few replacement
A. Business screens and a magnifying glass to speed
B. Marketing up her service time. When she bought this
stuff she was making
C. Sales
A. an insider trade
D. Technology
B. a business proposal
5269. It is a document sent by the seller to the C. a mistake
buyer when goods are supplied
D. investment in her business
A. Performa Invoice
5275. The person or organization that decides
B. Invoice
5270. A is a good or service which people A. Entrepreneur
like to have but which isn’t essential for B. Production
living.
C. Capital
A. Need
D. Self-employed
B. Want
5276. An office with a big space where many
C. Scarcity
workers carry out different activities is
D. Opportunity cost called office.
5271. The aim of demonetisation was not to A. administrative
B. large
A. Curb corruption C. closed
B. Reduce the prices of real estate D. small

5277. Membership in a private company is 1 5283. Why Added Value is Important?

to numberofshareholders A. Can Pay other cost such as Labour
A. 20 Cost, Management Cost, Advertising and
B. 7 Power Cost
C. infinity B. Able to make profit if other cost come

to a total that is less then added value
D. 50
C. Both A and B
NARAYAN CHANGDER
5278. occurs when there is a decline in the D. none of above
importance of the secondary, manufactur-
ing sector of industry in a country 5284. S Ltd assured their employees that in
A. De-Industrialization spite of recession no worker will be re-
trenched form the job. Name the type of
B. Industrialisation
incentive offered to the employees.
5279. Car manufacturer takes over car retail- A. Recognition
ing business is forward vertical integra-
B. Job enrichment
tion.
C. Job Security
A. True
D. Fringe benefit
B. False
5280. Identify the principle of management ap- 5285. Which form of organisation is suitable if
plied for the success of the programme. direct control over operations & absolute
decision making power is required in busi-
A. Esprit de corps ness?
B. Unity of direction A. Joint Stock Co.
C. Authority & responsibility B. cooperative society
D. Division of work C. Sole proprietorship
5281. Which of the following statements is D. HUF
false?
5286. A receptionist must have the following
A. Planning reduce creativity qualities except
B. Planning is economical
A. Fluent in speaking
C. Planning focus on achieving objectives
B. Punctual to work
D. Planning is a mental exercise
C. Be neatly dressed
5282. A GOVERNMENT COMPANY IS ANY D. Poor human relationship skill
COMPANY IN WHICH THE PAID-UP CAP-
ITAL HELD BY THE GOVERNMENT IS NOT 5287. is an economic objective of business.
LESS THAN A. Survival
A. 49 PER CENT B. Employment generation
B. 51 PERCENT C. Providing good working condition to
C. 50 PER CENT employees
D. 25 PERCENT D. None of these.

5288. In which form of organization its shares 5293. What does direction include other than
can be transferred freely? order, instruction and guidance?
A. Suggestion

B. Partnership firms B. Control
C. Joint stock companies C. Training
D. Private company D. Supervision
5289. A business that deals with the extrac- 5294. The possessions of a business that the
tion of natural /raw material is in the business will use to make money, are re-
ferred to as
A. Assets
B. Liabilities
C. Owner’s equity
D. none of above
5295. Which of the following is an environ-
mental problem resulting from a business
A. Primary Industry
select one answer
B. Secondary Industry A. lower profits
C. Tertiary Industry B. higher costs
D. none of above C. pollution
5290. Identify the Factors of Production. D. poor communication
A. Land, Labor, Capital, Enterprise 5296. Negotiations between a trade union and
B. Land, Enterprise, Cash, Building an employer are known as:
C. Labor, Cash, Enterprise, Capital A. Collective decision-making
D. Cash, Land, Labor, Enterprise B. Collective responsibility
C. Collective agreement
5291. application for approval of name of a
company is to be made to D. Collective bargaining
A. SEBI 5297. Debit cards are also known as
B. registrar of companies A. Plastic Money
C. GOI B. Digital Money
D. state govt in which co. is registered C. E-Cash
D. Online Cash
5292. What do you call a group of countries sit-
uated in the same region that join together 5298. Owners, shareholders, managers and
and enjoy trade, free of barriers? employees are:
A. Trade barrier A. Internal stakeholders
B. Merger B. External stakeholders
C. Trade union C. Intruders
D. Trade bloc D. Supporters

5299. Which of the following is NOT a use of doing business. Identify the concept being
cash-flow forecasts? described in the above lines.
A. They indicate how much cash is avail- A. Globalization
able for paying bills B. Privatisation
B. They show how much the bank needs C. Liberalisation
to lend to stop insolvency
D. none
C. They indicate whether the business is
NARAYAN CHANGDER
holding too much cash 5304. In which state Dayabagha is practiced?
D. They indicate how much profit the busi- A. Madhya Pradesh
ness will make
B. Andhra Pradesh
5300. Which is a disadvantage of ‘division of C. West Bengal
labour’?
D. none of above
A. workers and trained in one task & spe-
cialised in this, increasing efficiency. 5305. A Source Document contains
B. Quicker & cheaper to train workers as A. The business name and logo
fewer skills need to be taught. B. The idea of the business
C. Workers can become bored from doing C. How many children the manager has
just one job-efficiency might fall.
D. The amount of money in the bank
D. Less time is wasted moving from one
workbech to another. 5306. There are consumer guarantees that ap-
ply to any goods purchased from busi-
5301. The amount of money invested into a nesses in Queensland. Click the correct
business by the owner is known as box.
A. money. A. staying safe
B. credit. B. Acceptable quality, Fit for a specific
C. capital. purpose, Accurate description, Samples
or demonstration models, Spare parts and
D. assets.
repairs, Ownership, Available to use, No
E. debtor. debts or hidden charges
5302. A substitute product is: C. there is none
A. McDonald’s and Burger King D. hidden charges
B. Apple and iTunes 5307. An owner of a sole Proprietorship is per-
C. Glasses and Contact lenses sonality liable for all assets
D. None of the above A. True
B. False
5303. In today’s world, the flow of goods and
services is not only cheap and fast, but re- 5308. Intermediaries operate in the sector
liable and secure. You can order anything of the economy.
you wish from any part of the world. In-
ternet has been connecting people without A. market
any limitations or boundaries in the way of B. primary

C. secondary A. Customers
D. tertiary B. Shareholders

C. Stakeholders
5309. Rakesh works as a software engineer
in an IT company. He provided the refer- D. Employees
ence of close friend Rohan to the Human
5314. Effective communication requires:
Resource Department for the post of Se-
nior Business Development Manager. Ro- A. Speaking clearly
han was duly selected for the concerned B. A written record
post by the company. Identify the source
C. Feedback
of recruitment being used by the company.
D. Technology
A. Advertising
B. Placement agencies and management 5315. TQM stands for?
consultants A. Total Quantity Management
C. Recommendation of employees B. Total Quality Management
D. Direct recruitment C. Ten Quality Manufacture
5310. is advertising comparing one prod- D. Total Quality Manufacture

uct to another. 5316. The best example of brand loyalty is
A. comparative A. when a consumer uses the same wash-
B. informative ing machine for many years
C. reminder B. when a consumer keeps buying prod-
ucts from the same producer
D. persuasive
C. is when a manufacturer uses the same
5311. A retailer needs to store imported goods name for its products
before customs clearance. They should
D. none of above
use:
A. Public warehousing 5317. One of the rewards of positive attitude
to work is
B. Private warehousing
A. Promotion
C. Bonded warehousing
B. Dismissal
D. Distribution centers
C. Query
5312. The invention must be new, not in public D. Deduction of salary
domain in any form before filing the
5318. When would off the job training be
A. Copyright Application
used?
B. Trademark Application
A. When somebody starts a new job
C. Patent Application
B. When somebody wants to learn a new
D. Business Application skill from the company
5313. Who are the owners of the company C. When somebody gets a promotion
that the firm has a legally binding duty to D. To improve the skills of existing em-
put their needs first? ployees using specialists

5319. Name the concept that says “It is an art 5323. Funds required for purchasing current
of getting things done through efforts of assets is an example of
other people. “ A. Fixed capital requirement
A. Planning B. Ploughing back of profits
B. Coordination C. Working capital requirement
C. Controlling
D. Lease Financing
D. Management
NARAYAN CHANGDER
5324. Which of the following is an element of
5320. A person who posses right attitude to political environment?
work has the following characteristics ex-
A. A. The nature of relationship of our
cept
country with the foreign countries
A. Consistency
B. B. Educational system and literacy
B. Hard work rates
C. Honesty C. C. Money supply in the economy
D. Punctuality D. Agricultural and industrial production
E. Truancy trends
5321. Determine which of the following is a 5325. Which is NOT a common characteristic of
primary sector industry (app) an entrepreneur?
A. Wholesales, retailers and agents
B. Forest, fishing and mining
C. manufacturing, energy generation and
construction
D. Non of the above
5322. According to Taylor, “even a small pro- A. risk-taker

duction activity like loading figures of iron B. creative
into boxes can be scientifically planned and
C. organized
managed.” Identify the related principle
of scientific management. D. irresponsible
A. Harmony, not discord 5326. Which of the following is not a career in
B. Science, not rule of thumb business studies?
C. Development of each and every per- A. Accounting
son to get his/her greatest efficiency and B. Stockbroking
prosperity
C. Public administration
D. Space exploration
Explanation:Taylor believes that there
was only one method to maximize effi- 5327. Employees might be required to acquire
ciency which can be developed to study new skills.
and analysis. This can result in tremen-
dous savings of human energy as well as A. Unknown
wastage of time and materials. B. Fear

C. Trust 5333. Define Promotion

D. Communication A. Any from of communication a business

E. Timing or organization uses to inform, persuade,
or remind.
5328. Vowel signs are represented by and B. The number of different product lines
in shorthand. a manufactures or sells
A. dot C. The process of creating, growing, and
B. dash manufacturing
C. dot and dash D. none of above
D. stroke 5334. The ability to stick with something.
5329. Identify one of the merits of a public cor- A. self motivation
poration. B. persistence
A. High flexibility in financial operations C. optimism
B. Easy setup and establishment of corpo- D. self control
ration
5335. The following are attributes of fair play
C. Derives benefit of partner established except
brand name
A. partiality
D. Low cost of production
B. openness
5330. Which should NOT be on a job descrip- C. impartiality
tion?
D. equity tagsHonesty in Business
A. Qualifications
5336. it flows downwards, from superior to
B. Duties
subordinate
C. Hours A. Authority
D. Location B. Accountability
5331. Government company is established un- C. Responsibility
der which act D. none of the above
A. Indian Companies Act, 2014
5337. Centralised control in MNC’s implies con-
B. Indian Companies Act, 2013 trol exercised by
C. Indian Government Act, 2012 A. Branches
D. Government company Act B. Subsidiaries
5332. Which one of the following is an internal C. Headquarters
source of finance? D. Parliament
A. Loan Capital
5338. Do not get taxed due to not being reg-
B. Share Capital istered
C. Sale of Assets A. Informal Business Advantage
D. Crowd Funding B. Informal Business Disadvantage

C. Formal Business Advantage 5344. is Not the negative effects of inap-

propriate monitoring of Chemicals.
D. Formal Business Disadvantage
A. It can be harmful to health
5339. Which of the following is NOT a benefit B. It can lead to death
of being a sole trader?
C. It can bring about the destruction of
A. Keep all the profit properties
B. Make own decisions D. It can prevent an outbreak of disease
NARAYAN CHANGDER
C. Easy to set up
5345. Which is not a factor that make people
D. Long hours lie
A. Promotion
5340. Which of the following does the term
Corporate Social Responsibility relate to? B. Habit
A. Environmental practice. C. Laziness
B. Ethical conduct. D. Fear
C. Human rights and employee relations. 5346. Financial transactions of an organiza-

tion is prepared and kept by depart-
ment
5341. Each employee receives a share of the A. Accounts
overall annual profits B. Legal
A. Bonus C. Personnel
B. Commission D. Personnel
C. Annual Wage E. Production
D. Profit Sharing
5347. What is the purpose of an introduction
to Business Studies?
5342. More administration due to regulations
A. To teach students advanced mathe-
matical concepts in business
B. Informal Business Disadvantage B. To help students develop their artistic
C. Formal Business Advantage skills
D. Formal Business Disadvantage C. To provide students with a basic under-
standing of the fundamental concepts and
5343. What is the definition of a transmitter? principles of business.
A. The person whom the message should D. To provide students with a comprehen-
be sent sive understanding of the history of busi-
ness
B. Method of sending the message
C. A person who wishes to pass on the 5348. When a bank draws a cheque on itself,
information to others it is called ?
D. The receiver confirms the message A. Cheque Book

has been received and responds to it B. Bank Draft

C. Draw Cheque C. invoice

D. none of above D. receipt

5349. Which type of training is described as
5354. Which of the following are the main
taking place at the start of a new place-
branches of trade?
ment at workplace?
A. Induction A. Home and Domestic
B. On the job B. Wholesale and Retail

C. Off the job C. Hawker and Consumer
D. Customer service D. Home and Foreign
5350. what are reasons why businesses ex-
5355. The principles of management have
pand
been developed on the basis of
A. protection from risk or takeover
A. Observation
B. increase market share
B. Experimentation
C. economies of scale
D. spread risk for other businesses C. Personal experiences of the manager
D. All of the above
5351. is the current minister of Human Re-
source development of India
5356. What is the topic of our presentation to-
A. Dead Iranians day?
B. Rajnath Singh
C. Nirmala Sitharaman
D. Ramesh Pokhriyal
5352. A teacher asked on of his students to

go in office. Before completing the sen-
tence, the student said I got the message
and brought chalk from the office, but the A. Motivation
teacher want that he should bring the at-
tendance register. Name the type of com- B. Motivating and Rewarding Employees
munication barrier C. Managers and Employess Motivation
A. Premature Evaluation D. Motivating and Rewarding Managers
B. Lack of proper attention
C. Unclassified assumption 5357. Which of the following is the best
method for managing the stock of fresh
D. Distrust milk in a supermarket?
5353. Which of the following documents is A. Just-In-Time
sent to a customer alongside the goods dis-
patched? B. First-in-last-out
A. credit note C. Last-in-first-out

B. delivery note D. First-in-first-out

5358. Explain the Public and Private Sectors 5364. Buy One Get One Free deals are always
A. .Owned by the Government.Has collec- a good choice.
tive goods A. true
B. Owned by private Entrepreneurs B. false
C. Aim is to satisfy customer’s needs and 5365. Which of the needs according to Maslow
wants is about being able to achieve status,
D. Owned By Cuba recognition, achievement and indepen-
NARAYAN CHANGDER
dence.
5359. A sole proprietorship business can be
A. physiological
started by
B. security
A. at least seven persons
C. social
B. any one person
D. esteem
C. at least two persons
D. at least three persons 5366. when is your test
A. Jan
5360. WHO ACTS ALIKE BANK WHICH HELPS
TO KEEP SECURITIES IN E-FORM ON BE- B. Feb
HALF OF AN INVESTOR? C. March
A. CONSERVATORY D. April
B. DEPOSITORY 5367. In which of the following account high-
C. DIRECTORY est rate of interest is given:
D. ALL OF THESE A. Saving account
B. Current account
5361. A lawyer practising in a court.
C. Recurring account
A. Business
D. Fixed deposit account
B. Employment
C. Profession 5368. What is a fixed cost?
D. none of above A. A cost that changes depending upon

output
5362. Businesses want to waste resources B. A cost that is paid to your friend
(like land, labour and capital)
C. A cost that stays the same regardless
A. True of output
B. False D. Money received through the selling of
products
5363. Name the four elements of the Market-
ing Mix? 5369. Civil servants are engaged in
A. Product, price, promotion, place A. constructive occupation.
B. Product, price, promotion, people B. direct services.
C. Product, price, promotion, packaging C. indirect services.
D. Product, price, postage, people D. industrial occupation.

5370. . Which form of business organization 5375. Identification of customer’s needs is the
can be formed with a minimum number of function of department
ten members having liability limited?

A. marketing
A. Partnership-2 B. purchasing
B. Private Ltd Co.-2 C. transport
C. Public Ltd Co.-7 D. personnel
D. Co-operative Society-10 members
5376. In staffing function, which combination
5371. Why some businesses remain small? of activities in sequential order is correct?
A. Public Limited Companies A. Recruitment, selection, training, place-
B. Type of industry the business operates ment
in B. Selection, training, recruitment, place-
C. Private Limited Companies ment
D. Incorporated businesses are compa- C. Recruitment, selection, placement,
nies that have separate legal status from training
their owner. D. Recruitment, training, selection, place-
ment
5372. Explain what a timeline is in business
terms. 5377. Identify the nature of manage that says
A. A timeline is a record of chronological it is practiced as a personalised application
events that happened in a company. of existing knowledge to achieve desired
result.
B. A timeline is a record of chronological
events that did not happened in a com- A. Art
pany. B. Science
C. A time line is a record of pictures a C. Profession
user uploads on Facebook.
D. none of above
5378. WHICH IS THE FIRST AND THE LARGEST
5373. involves looking at jobs and adding DEPOSITORY OPERATING IN INDIA?
tasks that require more skills and respon-
sibilities. A. sdal
A. Job Enrichment B. CDSL
B. Job Rotation C. CSDL

D. NDSL
5374. A receptionist is important in an office
because he/she 5379. Which of the following statement is cor-
A. cracks joke with visitors rect?
B. economizes visitors forms A. Working capital measures the liquidity

of a business.
C. is always punctual to the office
B. A business which cannot pay its short-
D. protects the image of the organization term debts are illiquid, and will be forced
E. provides seats to visitor for liquidation.

C. Liquidity and profitability have to be D. Action Interest Desire Attention

well-balanced for a business to be suc-
cessful. 5385. If the business without added value on
the pricing, what happen to the
D. The amount and length of working cap-
ital depend on various factors like inven- A. can pay the cost and profit earning
tory level, credit periods given and length B. Others costs unable to pay-off and no
of sale cycles. profit
E. All of the statements are correct. C. gain more profit and pay expenses
NARAYAN CHANGDER
cost
5380. are specific statements that inform
what is to be done. D. none of above
A. Strategy 5386. Principle of indemnity is not applicable
B. Rule on
5381. What does endorse mean? A. Marine insurance
A. Date B. Fire insurance
B. Signature C. Life insurance
C. Writing a memo D. None of the above

D. none of above 5387. State any one process of selection
5382. 3). Planning requires logical and sys- A. Preliminary screening
tematic thinking rather than guess work B. advertising
or wishful thinking. Identify the related
feature of planning. 5388. Supervisory level includes
A. Planning is futuristic. A. Production manager
B. Planning is a mental exercise. B. Functional manager
C. Planning establishes standards for C. Foreman
controlling. D. Supervisor
D. Planning focuses on achieving objec-
tives. 5389. Which is are types of economic re-
source?
5383. The following risk are insurance except
A. robbery
B. fire disaster
C. sudden death
D. loss of profit due to intense competi-
tion
5384. What does AIDA refer to A. Wants Needs

A. Action Desire Interest Attention B. Goods Services
B. Attention Desire Interest Action C. Scarcity Surplus
C. Attention Action Desire Interests D. Land, Labor, Capital

5390. Which of the following is not a feature 5395. In fund flow statement, issue of shares
of a private limited company? is

A. Shares can be issued to raise capital A. sources of funds
B. Shares can be bought and sold on the B. applications of funds
Stock Exchange C. sources of cash
C. All owners of the business have limited D. applications of cash
liability
5396. A cell phone is a need for most people
D. The business continues after the death in 2020
of a shareholder
5391. We can move towards paperless society

by using
A. E-business
B. Traditional business
C. Both a and b
5392. An example of Internal growth is

A. True
A. Horizontal Integration
B. False
B. Launching new products
5397. is the actual or threatened use of
C. Takeover
coercion to impose ones will on others.
D. none of above
5393. Which of the following is not organiza-

tional objective of management?
A. Earning enough revenue to cover costs
B. Earning sufficient profits to cover risk
of buisness
C. Increase in the prospects of buisness
in the long run
A. Authority
D. Providing free education to their em-
ployees children B. Power
C. Force
5394. “She wished to start her own venture
to provide ‘healthy food’ at reasonable D. none of above
prices.” Identify the type of plan been 5398. Which of the following is not a type of
highlighted in the above case. external trade-
A. Policy A. export
B. Strategy B. import
C. Objective C. entrepot
D. Method D. retail

5399. cannot be delegated. 5404. Which of the following is NOT a feature

A. Authority of tall organisational structures?
B. Responsibility A. Many levels of management
C. Accountability B. Short chains of command
D. Both (a) and (b) C. Narrow spans of control
5400. What right does a patent provide which D. Many levels of hierarchy
is in turn granted by the government?
NARAYAN CHANGDER
5405. If a company decides to go public, which
A. the right to exclude stakeholder group is most directly af-
B. the right to include fected?
C. the right to remove A. Government
D. the right to attach B. Potential investors
5401. Bhavesh is running a Bakery shop. On C. Suppliers

the occasion of his relative’s birthday, D. Employees
he supplied cakes and pastries worth
Rs.3000. He refused to take money from 5406. Jaykant is holding hundred shares of a
his relatives. Will this supply of items is company. He has been given a privilege of-
classified as business activity? fer to subscribe to a new issue of shares
of the same company in proportion of 2:1
A. Yes
to the number of shares already possessed
B. No by him. Identify the method of floatation
being described in the above case.
5402. What are some tests that could be in-
cluded in the selection process? A. Offer through prospectus
A. Examination B. Offer for sale
B. Aptitude test C. Rights issue
C. IGCSE D. Private placement.
D. Group situation test
5407. Added value is important because
5403. Why does a business create a USP for a A. business can then pay for other costs
product?
B. can keep their prices low
C. can employ people
D. may be able to make a profit
5408. An advantage of a business receiving a

grant is
A. the interest rates are very low
A. To design the look of packaging B. they can apply for several grants every
B. To set the product’s price year
C. To gain a competitive advantage C. it is usually a very large amount
D. To sell at supermarket D. they do not have to pay it back

5409. Motivation is 5415. What are the disadvantages of internal

A. the art of persuading people to do recruitment?

something A. Conflict
B. the drive to do something B. Better candidates
C. leading people to do better C. Experience
D. none of above D. Time-effective
5410. It accepts deposits from individuals and 5416. A product sells for $7. Material and
organizations that have excess funds and other variable costs are $3 per unit. Fixed
provide loans to those who are in need. costs are $60 000. The break-even level
This financial institution is called of output is:
A. investment banks A. 15 000 units
B. commercial banks B. 60 000 units
C. credit unions C. 20 000 units
D. insurance companies D. we cannot tell from the information
given
5411. IS BUSINESS GOOD
A. NO 5417. are something people would like to
have.
B. IG
A. wants
C. YES
B. needs
D. ALL OF THE ABOVE
5418. Shoes for vegan women, shoes for plus-
5412. Which of these roles would most likely
sized women, and shoes for nurses. These
be motivated by commission?
are examples of products
A. Financial Director
A. niche market
B. Sales Assistant
B. mass market
C. Manager
C. monopolistic
D. Producer
D. mix market
5413. Characteristics of the Informal Sector
5419. The following are types of cash book ex-
A. Not registered cept.
B. Not in Fixed Locations A. five column cash book.
C. Used to alleviate poverty B. single column cash book.
D. Are Illegal C. double column cash book.
5414. A payslip is also known as a D. three column cash book.
A. voucher E. petty cash book.
B. invoice 5420. is the proper monitoring of the
C. payroll register movement and usage of items in a store
D. pay loan A. stocktaking

B. stockpiling knowledge gained by her during her study

C. stock usage days at a renowned management institute
as well as through her observation and ex-
D. stock control perience over the years is applied by Hema
5421. Firm XYZ just sold a piece of equip- in a skillful manner in the context of the
ment for more than its book value. How realities of a given situation. She often
should this be recorded in the financial reads books and other literature in various
statements? fields of management to keep her knowl-
edge updated. An aspect of the nature
NARAYAN CHANGDER
A. As capital receipt in the balance sheet of management is being highlighted in the
B. As revenue receipt in the profit and above description. Identify the aspect.
loss account
A. Management as a science
C. As deferred revenue expenditure
B. Management as a profession
D. As a capital expenditure
C. Management as an art
5422. Which of the following depository insti-
tution accounts has the potential to earn D. Management as both art and science
the most interest?
5426. small store offering limited products,
A. Savings account quick service and extended hours in a con-
B. Certificate of Deposit venient location
C. Money market deposit account A. factory outlet store
D. All accounts at depository institutions B. convenience store
earn the same amount of interest
C. factory outlet
5423. WHICH IS NOT A FLOATING METHOD
USED IN PRIMARY MARKET? D. boutique
A. RIGHT ISSUE
5427. The re-exporting of the already im-
B. PRIVATE PLACEMENT ported goods is called
C. FIXED SALE A. Enterprise
D. OFFER FOR SALE
B. Import
5424. A customer wants to make a secure, C. Export
high-value transaction that clears the
same day. Which service should they use? D. Foreign
A. Savings Account
5428. A business wants to minimise the vol-
B. RTGS ume of its waste. Which performance ob-
C. Fixed Deposit jective is the business trying to achieve?
D. OIL A. Cost
5425. Hema is one of the most successful man- B. Customisation
agers of her company, Kobe limited. She
C. Flexibility
uses her creativity and initiative in han-
dling challenging situations at work. The D. Speed

5429. In a mixed economy, which of the fol- C. Both of the Mentioned

lowing groups of industries are most likely D. None of the Mentioned
to be controlled/owned by the govern-

ment? 5435. What are the characteristic of primary
A. Hotels and restaurants sector?
B. Health and public transport A. Extracting raw materials from the
earth.
C. Building and taxi services
B. En example would be fishery, logging.
D. What shops and farming
C. Studying in a pre-school before pri-
5430. Iron, minerals, coal and plants are ex- mary or secondary school.
amples of which productive resource? D. Eating raw food before cooking.
A. land
5436. Hindrance of risk is removed by:
B. labor
A. Advertisement
C. entrepreneurship
B. warehousing
D. capital
C. Insurance
5431. is also increased when for the same
D. Transport
benefit or outputs, fewer resources are
used and less costs are incurred. 5437. Which of the following is an advantage
A. Efficiency of sole proprietorships:
B. Cost A. Limited liability
C. Effectiveness B. Unlimited financial power
D. Labour cost C. Dual taxation
D. Quick decision making
5432. The fee charged by the insurer for pro-
viding services is known as? 5438. Which of the following is a benefit to a
A. Interest business of segmenting a market?
B. Premium A. Increased risk of making inaccurate
business decisions
C. Charges
B. Market segments are always very
D. Installments
easy to reach
5433. Which of the following is not an exam- C. High sales levels are guaranteed
ple of liabilities?
D. The business is more likely to generate
A. bank overdraft sales from its products
B. debtor
5439. The monthly net cash flow for a busi-
C. creditor ness is calculated by:
D. loan A. sales revenue-cost of goods sold
5434. Factors of Production include: B. total cash in-total cash out
A. Land and Labor C. total cash out-total cash in
B. Capital and Enterprise D. total cash in-cost of goods sold

5440. Management is always denoted by ‘we’ 5446. Which one is a non-financial objective?
and not by ‘ I ‘because A. increased income
A. It is a process B. greater work satisfaction
B. It is a continuous C. maximise profits
C. It is a group activity D. more wealth
D. It is intangible 5447. , also known as the private enter-
prise system, is based on competition in
NARAYAN CHANGDER
5441. The process of transferring ownership
the marketplace and private ownership of
of a business from the public sector (gov-
the factors of production (resources).
ernment) to the private sector.
A. Communism
A. Planned/Command economy
B. Socialism
B. Nationalisation
C. Capitalism
C. Privatisation
D. Mixed Economy
D. De-industrialization
5448. The main reason why an individual en-
5442. Partnership is an example of gages in business is to
A. None of the above A. develop his immediate community
B. Private sector B. ensure wide distribution of goods
C. Statutory corporation C. execute philanthropic projects
D. Public sector D. make a living through profit realization
5449. Which one is not a part of recruitment
5443. An action or task that is performed, usu-
process?
ally for a fee
A. Attracting candidates
A. Product
B. Selecting candidates
B. Service
C. Determining requirements
C. Good
D. Planning recruitment campaign
D. Customer
5450. Disadvantages of specialization
5444. Designation, Location and Job related A. Monotonous/boring for workers
duties are mentioned in the:
B. Workers may demand higher pay
A. Job Description
C. Overdependency
B. Job Specification
D. none of above
C. Job Evaluation
5451. Wealthy individuals who invest in high-
D. Recruitment Letter potential businesses are
5445. State any one importance of decentrali- A. Banks
sation B. Angel Investors
A. Effective management C. Shareholders
B. Quick decision making D. Crowdfunders

5452. Is this type of shelter a need or want? C. Tamil Nadu

D. Madhya Pradesh

5457. People in the organisations carry out di-
verse tasks with the aim to achieve ?
A. personal objective
B. management objective
A. Need
C. common objective
B. Want
D. both (b) and (C)
5453. The minimum number of members re-
quired to form a cooperative society is- 5458. The population growth rate in South
A. Five Africa is higher than the economic growth
rate. This means that
B. Ten
A. There are more people born than jobs
C. Twenty
created.
D. Two
B. The country is getting poorer as a na-
5454. Does the factor below push of pull peo- tion in real terms.
ple into setting up their own business?Turn C. There is no economic activity taking
a hobby into a business. place in South Africa.
A. Pull
D. There are fewer people without jobs.
B. Push
5459. One disadvantage of the piece rate sys-
5455. Persons A, B C are in a partnership, but tem of wages is that:
only A has unlimited liability. Which type
of the partnership are A, B C in? A. workers have to fill in detailed time
sheets
B. high output is discouraged as workers
will receive more pay
C. quality may be a problem if workers
work too fast
A. General Partnership D. little time is wasted by workers
B. Particular Partnership 5460. What is an advantage of a partnership?

C. Limited Partnership A. You have full control
D. Both Particular and Limited Partner-
B. You have more ideas
ships
C. You can get finance easily
5456. Inland water transport system does not
exist in the following states: D. You can choose your shareholders
A. West Bengal 5461. Management consists of which of the
B. Andhra Pradesh following

B. Service
C. Construction
D. Manufacturing
5467. The risk of losses in a company is borne

by all
A. Planning
A. Shareholders
B. Organizing
NARAYAN CHANGDER
B. Managers
C. Directing
C. CEO
D. All of these
D. Board Members
5462. WHAT DOCUMENT DOES THE BUYER
SEND TO THE SELLER TO FIND OUT MORE 5468. In a mixed economy which of these in-
ABOUT THE GOODS? dustries is most likely to be controlled by
the government?
A. CATALOGUE
B. STATEMENT OF ACCOUNT A. Hotels and restaurants
C. LETTER OF ENQUIRY B. Health and public transport
D. RECEIPT OF PAYMENT C. Building and taxi services

D. Food shops and farming
5463. A business with less than 20 employees
can be classified as a 5469. Which of the following is not a designa-
A. Small business tion related to the top level management?
B. Medium business A. President
C. Large business B. Chairman
D. extra small business C. Vice President
D. Production Manager
5464. TRUE or FALSEManagement is the pro-
cess of using resources in order to reach 5470. Which of the following best describes
organizational goals. the term minimum wage? Select one an-
A. TRUE swer
B. FALSE A. a fixed yearly payment paid monthly
B. a payment made to employees for
5465. Which of these is NOT a risk of setting
working extra hours
up a business.
A. Losing money C. the lowest amount a firm can pay
legally its workers
B. Making money
D. a payment for reaching employees tar-
C. losing time get
D. Losing security
5471. What is a guide of principles designed
5466. Mining, Agriculture, Fishing are exam- to help professionals conduct business hon-
ples of form of occupation estly and with integrity?
A. Extractive A. resume

B. coat of arms 5476. One of the claimed benefits of having

clear objectives is that
C. social responsibility

A. all customers know what the business
D. code of ethics
is trying to achieve
5472. Management is considered to be an art B. the managers have a sense of direc-
because tion when taking decisions
A. The principles of management have C. the business will always make a profit
universal validity D. there will be no arguments between
B. The principles of management have managers and workers
universal application 5477. In order to be employable, you must
C. Different principles of management A. be a highly skilled worker.
are brought into effect differently by dif-
B. be suitable for work.
ferent managers
C. be more than qualified.
D. It is not important for the practicing
managers to be a member of a profes- D. have little to no skills.
sional association
5478. What does this graph show?
5473. Which of these products is an example
of a consumer service?
A. Television
B. Washing machine repair
C. LP Gas filling machine
D. Design of an advertisement for com-
puters A. Shortage
B. Surplus
tion of ownership and management as per C. Supply Table
law is called D. Equilibrium
A. Company 5479. Which principle prevents dual subordina-
B. Partnership tion
C. All business organisations A. unity of command
D. Sole Proprietorship B. unity of direction
C. order
5475. mobile wallet provide which kind of ser-
D. equity
vices to the society
A. sending and receiving money 5480. The minimum wage is
A. The highest the business can pay its
B. making payment to merchants
workers
C. online purchases
B. The lowest the business can pay its
D. all of these workers

C. A fair wage for completing a job 5486. Success of Dabbawala who carry tiffin
to offices of Mumbai is example of which
D. The commission of selling products
aspect of Management?
5481. Which organisation gets created auto- A. Co-ordination
matically
B. Directing
A. Formal Organisation
C. Planning
B. Informal Organisation
D. Staffing
NARAYAN CHANGDER
C. Both of the above
5487. The advantage road transport has over
other means of transport is that
5482. The following are needs except A. intermediate terminal handling is elim-
A. Toys inated by door-to-door delivery
B. clothes B. specialised vehicles can be used to

carry certain goods
C. Healthcare
C. packaging is very easy as experts han-
D. Food dle it
5483. Sharing a personal story or experience D. canteen services are provided
can arouse the interest of the audience.
5488. Management is called a process be-
A. True cause:
B. False A. it is applicable to the manufacturing
process
5484. Who proposed 4Cs in marketing?
B. it is relevant for social organisations
A. Neilsen
C. it involves series of functions
B. Lorie and Robert
D. none of the above.
C. Lauterborn
D. Philip Kotler 5489. Centralisation refers to
E. Stephen Morse A. Opening new branches
B. Separation of divisions or levels
5485. What is de-industrialisation?
C. Dispersal of decision making authority
A. The period of social and economic
change that transforms a society from an D. Retention of decision making authority
agrarian one into an industrial one.
5490. Which leadership style involves making
B. Economic resources are owned, decisions without consulting team mem-
planned and controlled by the state. bers?
C. Important industries are brought un- A. Let it happen
der government ownership.
B. Democratic
D. it occurs when there is a decline in
C. Transformational
the importance of the manufacturing of a
country. D. Participative

5491. Which TWO of these are capital re- C. cannot say

sources? (You must select two)
D. None

5496. Every state has the same sales tax
rate/percentage.
A. True
B. False
5497. The type of manufacturing industries is

A. Warehousing
A. Oil
B. Processing industry
B. Vehicles
C. Machinery 5498. What is a micro Business size?
D. Money A. They want loads of people to invest in
E. Water their business so they can get maximum
turnover
5492. Professionalism is the power or influ- B. Small business not really caring about
ence because of his/her knowledge or in- what they do, but do anything they can to
telligence or skills make profit.
A. True
C. Employ how many people they want
B. False as they want their business to start from
small to big.
5493. Which bank enjoys monopoly power of
Note issue? D. Small business employing a few peo-
ple and having a balance sheet or turnover
A. NABARD
less than a certain amount.
B. Commercial Bank
C. Central Bank 5499. Which one is the final step in the con-
trolling process?
D. none of above
A. Analysing Deviations
5494. Supervision means B. Taking corrective decisions
A. Fulfillment of legal formalities
C. Comparing Actual Performance with
B. Starting a business standard
C. Planning for the future D. Measurement of Performance
D. Overseeing what is being done by sub-
ordinates 5500. Every restricts the entry on the ba-
sis of examination or education.
5495. ‘Earning of profit is considered to be the
A. Manager
subsidiary objective of the business.’ The
given statement is B. Officer
A. True C. Profession
B. false D. All of these

5501. Which responsibility of the business is 5506. What is the reference material used to
not the responsibility of the business to acquire telephone numbers?
the government: A. Telephone Directory
A. Following the pollution laws as set by B. Encyclopedia
the government
C. Diary
B. Establishment of the industrial under-
D. Television
taking as per the government norms
INSTRUMENT IS USED BY THE COM-
NARAYAN CHANGDER
C. Providing after-sales service 5507.
PANIES FOR THE PURPOSES LIKE BRIDGE
D. Payment of the fees, tax, surcharge FINANCING.
etc. with honesty.
A. COMMERCIAL PAPER
5502. can be describedas the values, at- B. TREASURY BILLS
titudesand beliefs of thepeople working C. CERTIFICATE OF DEPOSITS
within abusiness.
D. COMMERCIAL BILLS
A. Organisational Environment
5508. It is an expression that is used as a dis-
B. Organisational Culture claimer against clerical errors.
C. Organisational Mission A. Excepted Errors and Omissions
D. Organisational Vision B. Errors and Omissions Excepted
5503. ******** are non-physical items such as C. Omissions and Errors Exepted
hairdressing or dentistry. D. Confused!
A. Goods 5509. is the paper notes or coins that peo-
B. Services ple use to purchase goods or services in
person.
5504. This leader encourages group members A. Forms
to participate, but retains the final say
B. Services
over the decision-making process.
C. Cash
A. Autocratic
D. none of above
B. Democratic
5510. Expenses can be referred to as ‘Over-
C. Open/Laisser-Faire
heads’.
D. Situational A. True
5505. The sector includes the production B. False
industry/ services that is offered by the
5511. Identify the concept of management
business and consumers
highlighted in the above case?
A. quality control A. Importance of fixed capital
B. primary B. Factors affecting fixed capital
C. Government C. factors affecting working capital
D. secondary D. All of these

5512. It is a document prepared by the ship 5517. identify which objective of business is
owner or by the master of the ship ac- high lighted herein order to ensure contin-
knowledging the receipt of goods and un- uos survival and progress every organisa-

dertaking to deliver the goods at the port tion should work on productivity through
of destination. best use of resources.
A. Advice letter A. productivity
B. Bill of Lading B. market standing
C. Documentary bill C. innovation
D. Insurance policy D. none of above
5513. Study the picture of the small business 5518. Whichofthefollowingisafinancialreasonwhyanentrepreneurm

and identify the owner of the business. upanew business
A. The owner of the business is Anita A. To make a profit
Brown B. To pursue a skill or interest
B. The owner of the business is Nelson C. To have more freedom in decision-
Mandela making
C. The owner of the business is Anita D. To achieve a work-life balance
Campbell
5519. Basketball, Math, Painting, and Read-
D. none of above ing are all examples of
5514. NSDL is the name of A. Interests
A. Depository B. Sports
B. Company C. Values
C. Investor D. Attitudes
D. None of the above 5520. Under , a manager gains experience
in all functions related to a particular prod-
5515. Documents that provide first-hand infor- uct.
mation on transactions are called
A. Functional structure
A. open documents
B. Divisional structure
B. source documents
C. transaction documents 5521. Marketing cooperative society is estab-
lished to help small producers in selling
D. consumer documents their products.
5516. A business requires new manufacturing A. True
equipment. Which of the following would B. False
provide leasing for this equipment?
5522. A network of social relationship that
A. Unit trusts
arise spontaneously due to interaction at
B. Property Trusts work is called
C. Finance Companies A. Informal organisation
D. Superannuation Funds B. Formal organisation

5523. Define the term acquisition.

A. the term speaks to the amount of work- C.
ers a business world retrench.
B. refers to the purchase of a business or
a product. D.
C. it is the amount of money a business
would save for rainy days.
5528. Henry Fayol was a(a) scientist(b) Ac-
NARAYAN CHANGDER
D. none of above countant(c) Mining Engineer(d) Farmer
5524. Rohan leases a car from Uptown Motors A. a
and pays Rs5000 a month as a lease pay- B. b
ment. Which one of the following terms
applies to Rohan? C. c
A. lessee D. d
B. lessor 5529. What is a business?

C. trustee A. Activity that provides goods to con-
D. guarantor sumers and making profit.
B. Activity that focus on delivering ser-
5525. Door to door delivery of essential com-
vices to consumers and making profit.
modities during lockdown, exhibits the fol-
lowing characteristics of management. C. Any activity that provides goods or ser-
vices to consumers for the purpose of
A. Dynamism
making a profit.
B. Multi-dimensional
D. Any activity that provides goods and
C. Intangibility services to consumers without generate
D. Goal-orientation profits.
5526. A subordinate should work under the su- 5530. IND Dyechem Ltd. is a chemical manu-
pervision of one superior only from whom facturing company producing dyes and pig-
he gets instructions and to whom he is ac- ments both for domestic and international
countable market. It has enjoyed a considerable mar-
A. Unity of Command ket share but lately, it has been facing
problems in terms of target sales and cus-
B. Unity of Direction
tomer satisfaction. This is due to the rea-
C. Accountability and Responsibility son that new entrants have emerged with
D. Not sure. better technology and competitive pricing.
The Chairman of the company addressed
5527. find the football club this issue in the departmental meeting.
The production head, Mr. Kamble, advised
A. the Chairman to revamp the system and
take immediate necessary actions to rec-
tify the problem so that sales are achieved
B. as per the plans. Identify the relevant
function of management being discussed
here.

A. Organising D. Manipulation
B. Staffing E. Threat

C. Controlling 5536. which is the correct example of eco-
D. Planning nomic activity?
5531. Complete centralisation would imply A. Employment

concentration of all decision-making func- B. Doctor give medicines to his daughter
tions at the C. Making food by mother at home
A. Lower level of the management hierar- D. none of these
chy
B. Apex of the management hierarchy 5537. From which country do we get the term
‘boycott’?
C. Middle level of management
D. None of these.
5532. Which of the following parts of the type-

writer performs the function of removing
the paper from the machine?
A. keyboard
B. margin stop
A. Scotland
C. type basket
B. United States
D. paper grip
C. Ireland
5533. Input resources include-
D. France
A. Money and materials
E. Australia
B. Equipment
5538. The indicates whether a business
C. Persons required to do a task
made a profit or loss.
D. All of Above
A. Balance sheet
5534. The controlling function is performed by B. Income statement
A. Top level management C. Cash flow statement
B. Lower level management D. None of the above
C. Middle level management 5539. Buying Magazines off the rack is the
D. All of the above best way to buy them!
5535. Which of the following strategies can A. true

impact negatively on corporate culture? B. false
(choose 2)
5540. In a product life cycle, development
A. Communication stage is when
B. Participation A. promotion and advertising have
C. Negotiation started.

B. sales of a product grow slowly. B. Increase the overtime rate paid to

C. market research is carried out about a staff
new product. C. Move production to cheaper location
abroad
D. a launching of a product happens.
D. Change to a cheaper supplier of raw
5541. The recording of cash and credit trans- materials
actions so that information relating to the
business can be easily obtained is known 5546. Specialization
NARAYAN CHANGDER
as A. The act of combining all the other fac-
A. accounting tors of production (land, labour and cap-
ital) with the aim of establishing a prof-
B. book-keeping itable venture for the production of goods
C. business and services.
D. sales B. A social arrangement which pursues
collective goals such as the production of
5542. What is the third layer of Maslows Hi- goods and services
erarchy of needs C. This is the division of labour into spe-
A. Love and belonging cific tasks. A whole process is divided into
B. Saftey several task.
D. none of above
C. Self actualisation
D. Self esteem 5547. In which aspect of a business does con-
tinuous improvement occur?
5543. A company wants to computerize its ac- A. Quality Assurance
counting system. It issues stocks to raise
additional funds. What type of business B. Legal Compliance
ownership best describe the statement? C. Just-In-Time management
A. Sole Proprietorship D. Total Quality Management
B. Corporation 5548. Managers at level spend more time
C. Partnership in planning and organising.
D. none of above A. Top level
B. Middle level
5544. Which advertising tool the business use,
C. Operational level
when they advertise position within the
business: D. All levels
A. radio 5549. is the rate at which commercial
B. newspaper banks borrow short term funds from the
central bank by selling their financial secu-
C. notice board rities to the central bank
D. billboard A. CRR
5545. Which of the following would NOT be a B. SLR
method of lowering the break-even point? C. Bank rate
A. Increase average selling price D. Repo rate

5550. What is the main role of the Johannes- 5555. Minerals would be classified as what?
burg Security Exchange? A. Land

A. Buying and selling securities in African B. Labor
businesses
C. Capital
B. Providing supervision of financial insti-
tutions D. Entrepreneurship
C. Conducting a public market in shares 5556. The impacts of devotion to duty by

and debentures workers include the following except
D. Ensuring investors create economic A. deteriorated standard of living is en-
growth and employment prospects couraged
B. devoted worker improves the produc-
5551. What is barter?
tivity of an organization
A. Exchange of goods and services with-
C. it encourages efficiency and discour-
out the use of money
ages wastage
B. Purchasing of item with money
D. motivation given to the devoted
C. Exchange of goods and services with worker encourages lazy worker to work
the use of money hard
D. Four mixed with water 5557. Which of the following is not a compo-
5552. Which of the following is not true about nent of a ledger?
a Private Limited Company? A. Amount
A. The owner does not always run the B. Date
business C. Folio
B. Shareholders have limited liability D. Net profit
C. Shares trade on the stock exchange
5558. The objective of this technique of scien-
D. It has its own legal identity tific management is to reduce a given line
or a product to fixed type sizes and char-
5553. is defined as an organization or en- acteristics. Name the technique.
terprising entity engaged in commercial, in-
dustrial, or professional activities. A. Method study
A. Market B. Differential piece wage system
B. Capital C. Standardization and simplification of

work
C. Business
D. Functional foremanship
D. Consumer Explanation:Through the technique of sim-
plification, Taylor suggested elimination
5554. The cheapest source of finance is:
of unnecessary diversity of products.
A. Debenture
5559. which auxiliary to trade bridges the
time gap between production and con-
C. Preference share sumption
D. Retained earning A. advertising

B. banking 5565. Not a function of management

C. insurance A. Planning
D. warehousing B. Guiding
C. Controling
5560. Mr Edwards has a responsibility for
Miss Warren, Mrs Wright, Mr Baillie and D. Organizing
Mrs Broadhurst. This is known as his 5566. A business needs to manage its daily
cash flow efficiently. Which banking ser-
NARAYAN CHANGDER
A. Delegation
vice is most appropriate?
B. Spain of control
A. Long-term loans
C. Downsizing
B. Investment banking services
D. Empowerment
C. Overdraft facilities
5561. Which has a long history of interna- D. Fixed deposits
tional Maritime trade?
5567. The average revenue of a chip shop sell-
A. Malabar coast ing 1, 500 portions at an average price of
B. Calicut £3.50 is
C. Taxi A. £5, 250
D. Bengal B. £2, 350
C. £4, 500
5562. Which among the following is not an el-
ement of marketing mix- D. £3, 500
A. Product 5568. Variable costs

B. Price A. Change in direct realtion to changes in
output
C. Place
B. Do not vary in proportion to sales
D. Advertising
C. Arise as direct result of incurring over-
5563. Messengers riding bicycle or motorcycle heads
to dispatch letter D. Cary in relation to fixed costs
A. Errand boys
5569. A retailer is an example of a(n)
B. Bicycle boys A. extractor
C. Motorcyclist B. producer
D. Dispatch riders C. intermediary
5564. What is the source document used in cor- D. service business
recting the bank balance of the cash book? 5570. Extraction is part of production
A. cheque counterfoil A. Secondary
B. Bank reconsilation statement B. Primary
C. Bank statement C. Tertiary
D. Cheque deposit slip D. None of the above

5571. Capital budgeting related to B. INFLUENCING

A. long term assets C. PLANNING

B. short term assets D. CONTROLLING
C. long term assets and short term as- 5577. Most businesses are likely to put sur-
sets vival as their main objective when
D. fixed assets A. the competition is becoming weaker
5572. A business is any organisation that B. the economy is becoming weaker
makes ******** or provides services.
C. the government plans to increase
A. produce grants to firms
B. goods D. consumers are increasing their de-
C. services mand for products
D. money 5578. is power that is recognized as legit-
imate by the people over whom it is exer-
5573. Name the type of plan which serve as
cised.
a guide for overall business planning and
define the future state of affair which the
organization strive to realize? Ans:11 Ob-
jectives.
A. Objectives.
B. rule.
C. policy
D. all
A. Authority
5574. When you are doing slide design, which B. Power
action should you take?
C. Force
A. add a lot of information on a slide
D. none of above
B. write points in full sentences
5579. The assessment tool used for the Macro
C. add some pictures
Environment, is the
D. can use font smaller than 24
A. Porter’s Five
5575. Facebook bought Instagram for $1 bil- B. Pestle
lion in 2012. This is an example of
A. horizontal integration 5580. Which of the following statement best
describes Mental Revolution
B. backward vertical integration
A. It Implies change of attitude
C. forward vertical integration
B. The Management and workers should
D. conglomerate integration not play the game of one upmanship.
5576. It is the first and foremost activity to C. Both management and workers re-
achieve desired results. quire each other.
A. ORGANIZING D. Workers should be paid more wages.

5581. Name the act of protecting informa- B. Limited wants and limited resources to
tion by transforming into an unreadable- produce products and services
format.
C. Unlimited wants and unlimited re-
A. VIRUS sources to produce products and services
B. Hacking D. Limited needs but unlimited wants
C. Cryptography
D. None of the above 5587. A physical item that can e touched
NARAYAN CHANGDER
A. Service
5582. REMEMBER:Will procrastination cause
you any stress? B. Product
A. True C. Good
B. False D. Customer
5583. You order a item of clothing off the in-
ternet. There is a hole in the product. Is 5588. Employment exists when members of
this breaking the law? the working population are willing and
able to work, but are unable to find a job.
A. Yes
A. True
B. No
B. False
5584. Price x quantity =?
5589. The target market of a Caribbean cruise
ship holiday is couples aged 65 years and
over with a keen interest in travel. This is
an example of segmentation according to:
A. Income and gender
B. Age and location
A. Break Even
C. Lifestyle and age
B. Net Profit
D. Gender and location
C. Revenue
D. Gross Profit 5590. Which is not related to importance of de-
centralisation?
5585. Which form of business organization
does not have separate legal entity? A. Better control
A. Joint Stock Company B. Facilitates growth
B. Cooperative Society C. Quick decision making
C. Sole proprietorship D. Better co-ordination
D. Multinational Enterprises
5591. Your dad buys the family a brand new
5586. What is the correct definition of the Eco- swimming pool.
nomic Problem?
A. need
A. Unlimited wants but limited resources
to produce products and services B. want

5592. A statement of specific target to be 5596. We can say that nonverbal communica-
achieved. They should be SMART. tion is

A. Objective A. Communicating using gestures
B. Profit B. Using body language to convey infor-
mation
C. Revenue
C. Getting messages across through fa-
D. Delegation
cial expressions
5593. Which of the following departments is D. All of the above
in charge of staff welfare in an organiza-
tion? 5597. Employees of Departmental undertak-
ings are
A. Finance
A. Not government officials
B. Personnel
B. Government Officials
C. Production
C. Private Employees
D. Sales
D. Personal Employees
E. Transport
5598. In winter, the number of beach life-
5594. Partnership is the relation which sub- guards employed by a local council is re-
sists between persons who have agreed duced. What has influenced the transfor-
to combine their property, labour or skill mation process in this situation?
in some business and to share the profits
A. Variation in demand
there from between them.
B. Variation in visibility
A. True
C. Variety
B. False
D. Volume
C. Partly true
D. None of the above 5599. The production, exchange and distribu-
tion of goods and services is
5595. Which of these formulae defines the A. Book-keeping
point at which breakeven occurs?
B. Commerce
C. Typewriting
D. Market
5600. A business opportunity is only about

having an idea
A. false
B. true
A. None of these
5601. Which of the following is the function of
B. Total Revenue = Total Costs the marketing manager?
C. Total Profit = Total Costs A. Making the goods consumable
D. Total Revenue = Total Price B. storage of goods

C. Market segmentation 5607. The sale of goods or services directly to

the final consumer.
D. SALES
A. Retail
5602. Jane is a current account holder with B. Clearance
Access Bank. She issues a cheque of
C. Fire Sale
#500, 000 to Jackson. From the state-
ment above, the drawee is D. Partnership
A. Jane 5608. Top management is concerned with for-
NARAYAN CHANGDER
mulation of
B. Access Bank
A. guidelines for supervisors
C. Jackson
B. long-term plans
D. #500, 000 C. short-term plans
5603. WHICH OF THE FOLLOWING CON- D. None of above
TAINED ONE OF THE EARLIEST APPLICA- 5609. Which stage would Nivea men’s mois-
TION OF INSURANCE PRINCIPLES turiser be in? Discuss.
A. NAPOLEONIC CODE
B. MAGNA CARTA
C. CODE OF HAMMURABI
D. CHARTER OF LONDON
5604. What is meant by Capital?

A. Machinery
B. Machinery and finance A. intro
C. Money or finance B. maturity
D. Human effort C. decline
D. growth
5605. An advantage of a partnership is having
access to more 5610. Who gave scientific principles of man-
agement?
A. Capital
A. Philip Kotler
B. Partnership B. F.W. Taylor
C. more taxes payers C. Henri Fayol
D. none of above D. None of the above
5606. Management is an art of 5611. involes the storing of goods until

they are needed
A. getting things done
A. Tourism
B. achieving goals effectively B. Warehousing
C. achieving goals effectively C. Transport
D. all the above D. Insurance

5612. Is the registration of trademarks neces- 5616. The following are the characteristics of
sary? an entrepreneur except

A. Yes A. determination
B. No B. brainstorming
C. Not sure C. Commitment
D. none of above D. infrastructure
5613. According to the World Health Organiza- 5617. A comprehensive and practical subject
tion, 39% of adults are overweight. Over that prepares students for managerial role
the last 40 years, the prevalence of obe- in both private and public sector is called
sity has tripled around the world. With
over half of consumers drinking at least A. Agricultural science
one sugary drink on a given day, regu- B. Business studies
lations towards the beverage sector are
likely to become increasingly onerous. In C. Further mathematics
the U.K., for example, a sugar tax was in- D. Home management
troduced in 2018 on beverages containing E. Physical education
more than 5% sugar. Identify the related
dimensions of business environment. 5618. Which of these is the best definition of
the ‘economic problem’?
A. Legal dimension and Social dimension
A. People do not have enough money.
B. Social dimension and Technological di-
mension B. There are not enough resources to sat-
isfy people’s wants.
C. Technological dimension and Legal di-
mension C. There are too many factors of produc-
tion.
D. Political dimension and Technological
dimension D. The amount of something produced by
a person, machine or industry.
5614. The transaction where money is not paid
immediately for exchange of good and ser- 5619. Stet in manuscript means
vices is called A. change the position of the word
A. Cash transaction B. change the word
B. Credit transaction C. delete the word crossed
C. Sales D. retain the word crossed
D. debit transaction 5620. One feature of business activities is
A. Element of risk
5615. Choose the correct vocabulary related
to Bank? B. Auxiliaries to trade
A. Health 5621. Suppose Akash is a shareholder in a
B. Balance company holding 200 shares of 10 each on
which he has already paid 6 per share. In
C. Bonus the event of losses or the company’s fail-
D. Interview ure to pay debts, Akash is liable to pay

A. Rs. 2000 5628. A book used in recording minor ex-

B. Rs. 1200 penses in an organisation is called
C. Rs. 800 A. Cash book
D. Rs. 3200 B. Sales day book

C. Petty cash book
5622. From the following what should be im-
plemented to prepare future managers? D. book Purchases day
NARAYAN CHANGDER
A. Decentralization 5629. what is known as primarry function of
B. Centralization management?
C. Decapitalization A. controlling
D. work distribution B. organising
C. planning
5623. Name the punctuation below
D. staffing
A. at sign
B. asterix 5630. Ego needs are also known as:
C. tilde A. Esteem Needs
D. dash B. Self Actualisation Needs
C. Physiological Needs
5624. One features of business environment is
D. Social Needs
A. Complexity
B. Flexibility 5631. Which of the following may not be a
source of capital for a sole proprietor?
5625. This leader encourages group members
A. bank loan
to participate, but retains the final say
over the decision-making process. B. share
A. Autocratic C. private saving
B. Democratic D. borrowing from friends
C. Let it be 5632. Janaklal insured his property with two
D. none of above insurers, AIG Ltd. For Rs. 200, 000
and Shreekrishnan General Insurance for
5626. Which of the following is not a compo- Rs 600, 000. His loss of property actu-
nent of a ledger? ally was for Rs 400, 000. What amount
A. Amount he can claim from both the insurers?
B. Net profit A. AIG Ltd-200, 000 Shreekrishnan Gen-
C. Folio eral Insurance-200, 000
D. Date B. AIG Ltd-100, 000 Shreekrishnan Gen-

eral Insurance-300, 000
5627. Refusing service to someone for any ac- C. AIG Ltd-300, 000 Shreekrishnan Gen-
ceptable reason, right or Responsibility eral Insurance-100, 000
A. Right D. AIG Ltd-280, 000 Shreekrishnan Gen-
B. Responsibility eral Insurance-120, 000

5633. Goods and services that are produced in 5639. A benefit of using the Boston Matrix to
our country and sold to buyers in another make decisions is that it may help a busi-
country are called ness ?

A. exports A. Get rid of employees who are not
needed
B. imports
B. Launch products before they are ready
C. external purchases
C. Save money on budgeting
D. external sales
D. Focus on products with the most poten-
5634. Explain one reason why a business tial
might want to increase its product range
5640. In a product life cycle, maturity stage
A. To limit customer choice happens when
B. To reduce sales A. sales start to grow slowly.
C. To attract a wider customer base B. sales start to grow rapidly.
D. To decrease market share C. sales are starting to decline.
5635. Just in time inventory management is a D. sales has reach saturation.
good example of production 5641. According to Herzberg, employees are
A. flow commonlymost satisfied when offered:
B. lean A. adequate supervision
C. batch B. adequate salary
D. job C. recognition
D. job security
5636. State any one limitations of external
sources E. safe working conditions
A. Competition among employees 5642. Buying and selling of goods in small

quantities.
B. Costly process
A. Wholesalers
5637. The reward of capital as a factor of pro-
B. Consumers
duction is
C. Retailers
A. interest
D. Manufacturers
B. profit
5643. Read the following carefully and an-
C. rent
swer the following question no. 1-4 on
D. salary the basis of same:All the four children
of Mr. Madan Lal are doctors. Shyam
5638. Who is the richest entrepreneur in the
is a skin specialist, Krishna is a heart
world?
specialist, Radhika is a child specialist
A. Bill Gates and Gauri is a physician. Dr. Shyam
B. Jeff Bezos joined a multi-speciality private hospi-
tal.Dr.Krishna established his own nurs-
C. Warren Buffett ing home. Dr.Radhika works in a gov-
D. Bernard Arnault ernment hospital and also treats the poor

people free of cost in a charitable dis- D. is primarily concerned with the well-
pensary.Dr.Gauri opened a medical store being of the members of the household.
wherein she sells genuine medicines, get- Families take part in activities that benefit
ting the minimum profit margin.4. which others as well as benefit themselves. This
of the following is a non-economic activ- is the smallest of the four sectors but col-
ity? lectively, the most influential.
A. A factory owner producing school bags 5647. Merchandise export means sending tan-
for sale in the market. gible abroad.
NARAYAN CHANGDER
B. Person begging at a busy traffic inter-
A. Goods
section.
B. Services
C. Services of a housewife doing house-
hold chores at home. C. Both Goods and services
D. Both b $ C D. none of the above
5644. A contract of Employment is required by 5648. The authority flows from as we go

Law higher up in the management hierarchy.
A. True A. Bottom to top
B. False B. Decreases
5645. Which concept of marketing emphasis C. In all directions

on availability and affordability of the D. None of the above
product-
5649. A Service Enterprise with an investment
A. selling
above Rs. 2 crore and up to Rs. 5 crore.
B. production
A. Micro
C. product
B. Small
D. marketing
C. Medium
5646. The household sector D. none of above
and service for the common good. This 5650. Economic environment in India include
sector is not interested in making a profit, A. Economic planning, five year plan etc
but in merely breaking even in their en-
B. Increasing competition
deavours.
B. is responsible for making and enforc- 5651. What is pipeline transport?
ing the laws under which we live. Gov- A. The movement of people across a
ernment is an integral part of our overall track made of pipe
economy as well.
B. A system of tranport based on electric
C. provides private goods and services, It vehicles
is market-oriented and relies on voluntary
payment of the customer. This sector is C. The transportation of items through
efficient at meeting the demands of the tubing
consumer and emphasises customer sat- D. The movement of liquids and gases
isfaction from one place to another through a pipe

5652. is an economy where the resources 5657. Distinguish between leadership and
are owned and controlled by both private management
and public sector.

A. Management is all about managers
A. Duodenary Sector and leadership is for critical thinkers.
B. Public Sector B. Management controls and directs peo-
ple and resources accordingly to achieve
C. Private Sector
objectives whereas leadership, motivates,
D. Mixed Economy guides and communicate.
C. Management is the most effective
5653. A discussion between you and your boss
leadership style
(Usually every 6 months) about how well
you are doing against the targets set for D. none of above
you.
5658. Producing a job advert to be displayed
A. Target-setting in newspapers, specialist magazines and
B. Retention rate employment websites?
C. Informal chat A. Job centers
D. Performance review B. Media advertising

C. Paper based advertising
5654. Using the list below click on the one you
feel is the best example of a want? D. Government websites
A. Food 5659. What is the closing balance?

B. Mobile Phone
C. Shelter
D. Water
A. -£12, 000
5655. What do suppliers provide to other busi-
B. -£2, 000
nesses?
C. £9, 000
A. Good relationship
D. £26, 000
B. Raw materials and parts
C. Sales revenue 5660. Goods kept in a warehouse are also
called
D. Promotion
A. inventory
5656. “This consumes a lot of time and cost.” B. store
Identify the limitation been highlighted in
the above case. C. inscription
D. invention
A. Time-consuming
B. Reduces creativity 5661. ABC Ltd employs 60 workers in its fac-
tory. Twenty of these employees are part-
C. Leads to rigidity
time workers. ABC employs part-time
D. None of these workers because? Choose all that apply

A. they are often less skilled than full- 5665. Mrs Komal Purchased a smart phone
time workers, so ABC can pay them a from Apple Company through internet is a
lower wage. activity.
B. part-time workers do not have to be A. B2B
given holidays because they work for only B. B2C
part of the week.
C. C2C
C. part-time workers offer greater flexi-
D. Intra-B
bility to ABC.
NARAYAN CHANGDER
D. part-time workers do not need as 5666. 4. Who issues a treasury bill?
much training as full-time workers. A. Any nationalised bank
B. Any private sector bank
5662. Isaac feels like his hard work is
never recognised. Which level of needs C. Reserve Bank of India
(Maslow) is not being satisfied? D. All of the above
A. Self-Esteem 5667. A compulsory payment by employers to
B. Social the government. The funds are used for
education and training.
C. Self-Actualisation
A. Premium
D. Physiological
B. Interest
5663. This symbol is a sign of standard on C. Tax
which kinds of products?
D. Skills levy
5668. Give an example for a plan which is nei-
ther single nor standing plan.
A. Projects
B. Objectives
5669. The part of computer that serves as an
input device is
A. CPU
A. Agricultural Products B. Monitor
B. Food Products C. Mouse
C. Electrical Products D. Printer
D. Jewellery Products E. UPS

5670. When interest rates are high, a busi-
5664. What is the meaning of GDP?
ness’s revenue is more likely to
A. Gross Domestic Product A. Increase
B. Gross Dynamic Producer B. Decrease
C. Gross Decrease Product C. Stay the same
D. none of above D. none of above

5671. Which of the following statements best 5676. A is an act of protest where a con-
defines the techniques of management? sumer refuses to buy from or deal with
a particular company for ethical reasons.

A. It is a set of guidelines to take deci-
sions and actions. E.g. Air France for transporting monkeys
to laboratories.
B. It is a procedure which involves a se-
ries of steps to be taken.
C. They are general rules for behaviour of
individuals.
5672. Which of the following characteristics

differentiate an entrepreneurial venture
A. Responsibility
from the average business that just tries
to survive? B. Goodwill
A. Innovation C. Boycott
B. Growth potential D. Ombudsman
C. Sound objectives 5677. When the Principal of Golden Life Pub-
D. Hard work lic School was on the verge of retirement,
the management of the school contacted a
5673. If you offer someone 10% of your com- specialised business firm in order to fill up
pany in exchange for $100, 000, you the vacancy. Identify the source of recruit-
value your company at: ment being used by the management.
A. $10, 000 A. Labour contractors
B. $100, 000 B. Advertising
C. 10% C. Placement agencies and management
D. $1, 000, 000 consultants
D. Direct recruitment
5674. Sales promotion is used by business to
5678. This form of public sector enterprise is
brought into existence by a special act of
A. inform people about products
the parliament.
B. maximize sales is short time
A. (a)Government company
C. get more data
B. b)Statutory corporation
D. know the target market
C. (c)Departmental undertakings
5675. What is the meaning of WANTS? D. (d)None of the above
A. Something we want to live a better
5679. Which of the following would be the
quality of life.
most suitable place for a local plumbing
B. It is the rants of a young child. firm to advertise for five new plumbers?
C. We need to eat this on a daily basis. A. Convenience store window
D. A luxurious life. B. Job centre

C. Daily national newspaper 5686. The institution for keeping and lending
D. Television money is
A. insurance company
5680. India is a top importer of the following
B. post office
A. Petroleum crude
C. deposit office
B. Jewellery
D. bank
C. Textiles
5687. Delegation is a skill that can be learned.
NARAYAN CHANGDER
D. All of these
A. Yes
5681. As per Cooperation, Not Individual- B. No
ism principle of management, Competition
should be replaced with 5688. What are source documents?
A. Coordination A. The original record of a business trans-
B. Cooperation action.
C. Management B. A statement which shows all assets, li-

abilities and equity of a business.
D. Harmony
5689. What is an Entreprenuer?
5682. Which of the following clause contain
A. A person who starts a business be-
signature of directors?
cause he wants to lose money.
A. Object Clause
B. A person who starts a business be-
B. Registered office clause cause he wants to steal money.
C. Association Clause C. A person who starts a business be-
D. Capital Clause cause he wants to scam other people’s
money.
5683. The entrepreneur will to continue to pur- D. A person who starts a business be-
sue their goals in face of difficulties is cause he wants to make money.
known as.
A. confidence 5690. Which of the following principles are
similar?
B. intelligence
A. Simplification of work
C. pride
B. Division of work
D. resilience
C. Functional foremanship
5684. True/False:Bonded warehousing is pri- D. Unity of command
marily used for storing perishable goods.
5691. Which one is the feature of a store’s lo-
A. True
cation?
B. False
A. Difficult to employ good quality labor
5685. If a company is registered on the basis B. Located on an accessible street
of illegal objective, its incorporation is in- C. The land size is huge but not as expen-
valid. sive as the land on the center of the city
A. TRUE D. The location is not too crowded with
B. FALSE potential customers

5692. Debentures represent 5697. “There are about thirty-five thousand

A. Fixed capital of the company actors in Iceland who are compulsory mem-
bers of this organisation.” Identify the

B. Permanent capital of the company
features of the profession depicted here.
C. Loan capital of the company
A. Well-defined body of knowledge
D. Fluctuating capital of the company
B. Professional association
5693. A proposed name of Company is consid- C. Restricted Entry
ered undesirable
D. Ethical code of conduct
A. It is identical with the name of an ex-
isting company 5698. The advantage of a person becoming an
entrepreneur is:
B. It resembles closely with the name of
an existing company A. more money’ll always be earned than
working for an employer
C. It is an emblem of Government of In-
dia, United Nations etc. B. there is more independence than when
working for an employer
D. In case of any of the above
C. Less risk of business failure
5694. What is this?
D. no oppotunity cost involved in becom-
ing anentepeneur
5699. Minerals are an example of:
A. Natural resource
B. Human resource
C. Capital resource
A. Stock Level Diagram
D. none of above
B. Business Level Graph
5700. Which of the following aspects should
C. Bar Gate Diagram
the entrepreneur consider when buying an
D. Bar Fence Diagram already established business?
5695. Why are businesses likely to be divided A. Reasons for the sale of the business
into functional departments? B. Contracts the business has already en-
A. to provide opportunities for specialisa- tered into
tion C. The form of business ownership
B. to help deal with export orders D. Rental agreements
C. to improve cash flow in the business E. The industry / market the business op-
D. none of above erates in
5696. What is a key benefit of a participative 5701. The department that is the “nerve-
leadership style? centre” of the organisation is
A. Reduced employee engagement A. accounts
B. Lower productivity B. administrative
C. Higher turnover rate C. purchasing
D. Increased employee motivation D. sales

5702. Businesses and governments don’t deal 5707. True/False:In finance, diversification is
with scarcity a strategy aimed at increasing investment
in a single asset to maximize returns.
A. True
B. False
5708. ledger is classified into the following ex-

cept
NARAYAN CHANGDER
A. True A. cash
B. False B. impersonal
C. nominal
to matatus? D. real
A. Some are poorly maintained 5709. What is the main disadvantage of auto-
B. The price changes depending on the cratic leadership style?
hours A. Employees feel less involved in
C. They fill up faster than buses decision-making
D. They cause congestion B. Employees are more motivated
5704. The centre of all activities of the organi- C. Employees have more freedom
zation is known as D. Employees have less respect for the
A. Toilet manager
B. Office 5710. Another name for factors of production?
C. House A. opportunity cost
D. Field B. unlimited resources
5705. Calculate the cost of productionPC = C. limited resources
Prime Cost = 135000FO = Factory Over- D. land
head = 85000 Op WIP = 19000Cl WIP =
21000 5711. When typing your fingers should be in a
A. 2, 22, 000 position.
B. 2, 18, 000 A. Stretched

C. 2, 20, 000 B. Full
D. 2, 39, 000 C. curved
D. Straight
5706. Which of the following is not an element
of delegation? 5712. A business breaks even at the level of
A. accountability output where:(1) Select one answer.
B. Authority A. total profit =total cost
C. Responsibility B. fixed cost =total revenue
D. informal organisation C. variable cost=fixed cost
E. informal organisation D. total revenue=total cost

5713. Choose two correct options. Which of C. Continuous process

these refers to primary research?
D. Only a & b

A. Focus group
E. Only a, b & c
B. Journals
C. Newspaper 5719. What is the basic idea behind decentral-
ization?
D. Interview
A. Large number of problems and issues
5714. What is capital expenditure? are best settled at the local level
A. Money spent for fixed assets which B. People have better knowledge of prob-
last about 6 months. lems in their localities
B. Money spent for fixed assets which
C. It helps to inculcate a feeling of demo-
last about for more than a year.
cratic participation
C. Money spent on a day-to-day basis.
D. All of the above
D. Money spent per hour rate.
5720. Job description
5715. What is commerce
A. Commerce is the buying and selling of A. Determining the abilities and skills re-
goods(tangible) and services(intangible). quired for performing the job.
B. The trade of buying B. Identification of the job in terms of du-

ties and planning responsibilities.
C. Commerce is the buying, selling and
distribution of goods(tangible) and ser- C. Determining the size and categories of
vices(intangible). personnel required
D. Act of selling D. none of above
5716. Which one of the following may not be 5721. What do the CBO abreviations stand
a factor behind starting a business? for?
A. Routine workload A. Growth, employment and redistribu-
B. size of the firm tion
C. finance B. Gross domestic product
D. location of the business C. Community-based organisation
5717. Thick and thin strokes are used to rep- D. Chief executive officer
resents
5722. An invoice has the following information
A. Phrases
EXCEPT
B. Punctuation marks
A. Names and addresses of both the
C. Consonants buyer and the seller
D. Vowels
B. The date of the sale
5718. A feature of leadership includes C. The description of the goods with quan-
A. Indicates ability of an individual tity
B. Bring changes the behavior of others D. Amount of light bill

5723. WHICH AMONG THE FOLLOWING IS 5729. Who is responsible for the business
USED AS THE PROXY FOR U S STOCK debt?
MARKET? A. Franchisor
A. S & P 500 B. Franchise
B. FTSE 100
C. The Franchisee
C. HOPE
D. Investor
D. DOW JONES INDUSTRIAL AVERAGE
NARAYAN CHANGDER
5730. The buying, selling and distribution of
5724. Anything that serves as a generally ac- goods is categorized under occupation.
ceptable means of exchange is called
A. Commercial
A. Easy to carry
B. Constructive
B. Money
C. Commercial
C. Barter
D. Extractive
D. Portability
5731. Examples may include salaries, utilities,
5725. A positive balance of payment means rent, insurance, and office supplies.
A. Revenue
A. Spending < Income
B. Expense
B. Income = Budgets
C. Net Income
C. Imports < Exports
D. Net Loss
D. Exports < Imports
5732. All these planning activities may be
5726. Which of the following cannot be classi- meaningful only if they will coincide with
fied as an auxiliary to trade? the purpose for which the company is be-
A. Insurance ing carried out. Identify the features of
planning highlighted here.
B. Mining
A. Primary function
5727. What is Centralisation? B. Continuous
A. Retention of decision-making authority C. Mental exercise
B. Dispersal of decision-making authority D. Focuses on achieving objectives
C. Creating division as a profit centre
5733. The amount of money an insurance com-
D. Opening the new centre of branches pany pays to its clients to cushion the ef-
fect of a loss is called
5728. The process of starting & operating
one’s own business. A. Annuity
A. Entrepreneurship B. Endowment
B. Entrepreneur C. Indemnity
C. Venture D. Premium
D. none of above E. Term

5734. Which of the following persons is not an B. B Providing services, damaging the en-
office worker? vironment, exploiting workers

A. receptionist C. C Profits for the owner, satisfaction of
B. hawker consumers’ wants, social goals
C. messenger D. D Satisfying all the levels of manage-

ment, to control the market environment
D. accountant
5740. Terms and conditions are written in:
5735. Quality Assurance is
A. Quotation
A. Checking Quality for fine detail at the
B. Invoice
end of the production process
C. Debit Note
B. Checking quality during every stage of
production D. Credit Note
C. Never checking for faults and errors 5741. A sales man at the garage selling cars
D. Checking for quality just before the in paid through
product reaches the customer A. Time based
5736. Which of the following is an example of B. Salary

horizontal integration between two busi- C. Wage
nesses? D. Results based
A. An oil company and an insurance com-
5742. All three sectors (primary, secondary
pany merge
and tertiary) are interdependent. What
B. A shoe shop buys out a shoe factory does this mean?
C. A steel firm takes over a coal mine that A. They are not connected
supplies coal
B. Only small businesses can operate in
D. Coca-Cola takes over a small soft drink all three sectors
business C. They rely on each other
5737. CBO’s and NGO’s are part of civil soci- D. Only large businesses can operate in
ety. all three sectors
A. True 5743. What is an example of a capital re-
B. False source?
5738. Needs are A. Tools

B. Trees
A. Things we like to have
C. Water
B. Things essential for survival
D. Teacher
C. Things we want
D. Mobile Phone 5744. Who is the head of the family in HUF?
A. Co-parceners
5739. Which of the following can be consid-
ered as aims of business activity? B. Can
A. A Political reasons, provision of goods, C. Other Members
payment of taxes D. Shareholders

5745. What is an entrepreneur? B. 500

A. Someone who takes a calculated risk C. 700
through starting a business D. 300
B. Someone who gives up when some-
thing goes wrong 5751. What is the definition of a Business?
C. Someone who doe not understand the A. A company or organization that sells
business environment products or provides services to cus-
tomers.
NARAYAN CHANGDER
D. Someone who does not take time to
consider the risks B. A system in which people buy and sell
goods, services, and resources.
5746. takesplace when an employeeis dis- C. The more people demand the more
missed because a job no longer exists business will supply.
A. Reemployments D. Someone who starts a business with
B. Dismissal the intention of earning a profit.
C. Redeployment 5752. You buy glitter and markers to make
D. Redundancy your dad a special card on Father’s Day.
A. need
5747. is essential for covering costs and
risks of the business. B. want
A. Growth 5753. Rem:Mention a form of ownership
B. Profit which give the owner an authority to take
all the profit
C. Finance
A. Private Company
D. Management
B. Sole Proprietor
5748. UK shown in high tertiary section is con-
C. Close Corporation
sider
D. Public Company
A. developing country
B. deindustrialisation 5754. An office where twenty or more per-
sons are carrying out different activities
C. developed country
is known as office
D. none of above
A. Closed
5749. (a) Credit Card(b) All of these(c) Net B. Large
banking(d) Debit Card C. Reception
A. A D. Secretary’s
B. B E. Small
C. C
5755. All selling activities are directed to-
D. D wards
5750. Revenue = 1000Cost of Goods Sold = A. Customer satisfaction
200Expenses = 300Gross Profit =? B. Develop product strategies as per cus-
A. 800 tomer needs

C. Maximizing profits through increasing 5761. principle ensures a cordial relation-

sales ship between the management and the em-
ployees.

D. None of these
A. Equity
5756. Cement is an example for industry
B. Discipline
A. synthetical industry C. Unity of command
B. Analytical industry D. Control
5757. Insurance is an example of 5762. Attract skilled or highly-skilled employ-
A. primary sector ees
B. tertiary sector A. Informal Business Advantage
C. agriculture B. Informal Business Disadvantage

C. Formal Business Advantage
D. none of above
D. Formal Business Disadvantage
5758. Which of the following is not the type
of planning? 5763. Which is the best explanation for a busi-
ness running into cash-flow problems?
A. Rule
A. demanding quick payment from cus-
B. Directing tomers
C. Procedure B. allowing customers a long credit pe-
D. Strategy riod
C. delaying payments to suppliers
5759. Globalisation is:
D. producing goods when demanded by
A. the introduction of the internet to customers
make us closer to others in the world.
5764. When decision making authority is re-
B. the breakdown of traditional barriers
tained by higher management levels, an
between nations through technology and
organisation is said to be
transport
A. Decentralised
C. faster travel around the world
B. Centralised
D. the movement of ideas around the
world. C. Fragmented
5760. “it is the concept of highest goal as ‘
services to society’ when a firm stand in a 5765. Samson’s Housing Development builds
long run and earn maximum profits”. This homes throughout the Caribbean and Latin
statement relates to one of the arguments American countries.
for society responsibility. A. private
A. Maintenance of society B. public
B. availability of resources
5766. In which market treasure bill and com-
C. long term interest mercial paper are traded?
D. better environment A. money market

B. Capital market 5771. The best definition of the contribution

C. Stock exchange made by a product is:
D. primary market A. profit made on each item sold
B. revenue gained from selling each item
5767. Less likely to be resistant when this is
positive. C. difference between price and variable
A. Unknown cost
B. Fear D. difference between price and fixed
NARAYAN CHANGDER
cost
C. Trust
D. Communication 5772. Which of the following is classified as a
E. Timing factor of production?
A. Money
5768. The most important tool for a leader dur-
ing a change is? B. Labour
A. manipulation C. Technology
B. communication D. Marketing
C. participation
5773. lending which enables an individual to
D. threat obtain a loan directly from another individ-
ual
5769. This is an intermediary that does not
own the goods that they are selling A. bank loan
B. crowd funding
C. peer to peer lending
D. overdraft
5774. What is opportunity cost?

A. It is the cost of the business setup
A. Retailer B. It is the cost paid for buying something
B. Wholesaler C. It is the next best alternative given up
C. Sales Agent D. It is choosing the next best alternative
D. Consumer
5775. risks associated with the internal oper-
5770. Electronic banking allows all of the fol- ations of the business
lowing services except: A. operational risks
A. Move money between accounts elec- B. country risks
tronically
B. Make withdrawals, deposits and bill 5776. If value added lower than selling prices
payments that will affect on
C. Provides worldwide access to funds A. Inability to cover the cost of produc-
D. Face-to-face interaction with deposi- tion and others
tory institution employees B. Ability to make profit

C. loss of production when that product B. cash book

has been produced C. trading account

D. Profit will not increase D. trial balance
5777. What is this? 5782. means the integration of the various
economies of the world leading towards
the emergence of a cohesive global econ-
omy.
A. Liberalisation
B. Globalisation
5783. Here, parties involved in the electronic

transactions are from within a given busi-
A. Mark Zuckerberg’s world domination ness firm, hence, the name is
plan
A. Inter b commerce
B. An Organisational Structure
B. Inter c commerce
C. A Functional Department
5784. Which type of business has a greater
D. An Organisational Graph
stability and expertise to run the busi-
5778. Commercial paper is promissory ness?
note issued by a firm to raise funds A. Sole Trader
A. secured B. Partnership
B. unsecured C. Both
C. long term D. Neither
D. none of above 5785. I have 7 students and only 5 cookies.
The cookies are
5779. In business, why is it essential to make
a profit?
A. It provides a return to investors.
B. It provides funds for future extension
C. It increases the reputation of a com-
pany
D. All of the above
A. Sad
5780. A want is something that is essential for B. Scarce
living.
C. Wants
A. True
D. Services
B. False
5786. Products which are sold to the final con-
5781. The statement of a financial position as sumer, they can be seen and touched are
at the end of a year is called known as
A. balance sheet A. Producer goods

B. Producer services B. Large customer base

C. Consumer goods C. High sales and profits.
D. Consumer services D. Customer needs and wants are less
specific.
5787. The book that tests the arithmetical ac-
curacy in the ledger is known as 5792. What is a sole trader?
A. balance sheet A. A person who is the exclusive owner of
a business.
NARAYAN CHANGDER
B. cash account
B. Two people who own a business.
C. trading account
C. A group of people who own a business
D. trial balance
5788. Which of the broad categories of indus- D. none of above

tries covers oil refinery and sugar mills?
5793. The image represents
A. Primary
B. Secondary
C. Tertiary
D. None of these
5789. State Industrial Development Corpora-

tion is an example of
A. Commercial Bank
B. Special Financial Institution
C. NBFC A. Correct keyboarding techniques
D. Dead! B. Proper keyboarding posture
C. Sitting position
5790. Imagine that you decided to found a
company based on improving your local D. Method of typing
community regardless of potential profit. 5794. It arises from the established scalar
You registered your business so that your chain which links the various job positions
investors would not make money directly and levels of an organisation.
from their investments, but they could get
tax write offs for the money they invested. A. Responsibility
What sort of business would you have? B. Authority
A. A c-corp C. Accountability
B. A benefit corporation D. None of the above
C. A nonprofit corporation 5795. Planning requires logical and systematic
D. And co-op thinking rather than guesswork or wishful
thinking.Which feature of planning is high-
5791. Which of the following is not a charac- lighted in the above case?
teristic of a mass market? A. Planning focuses on achieving objec-
A. Smaller quantity of products produced tives.

B. Planning is a mental exercise. C. Interaction between two customers

C. Planning is the primary function of D. Interaction between business and cus-

management. tomers.
D. Planning is pervasive.
5801. Is exercise a need or want?
5796. In order to make its products stand out
A. Need
from those of its competitors, a small
chocolate manufacturer produces organic, B. Want
gluten free, chocolate bars. This is classed
as adding value through: 5802. Which of the following statements is
correct?
A. Customer service
B. A unique selling point A. the level of production is the total num-
ber of goods produced per worker
C. Branding
B. productivity can be measured by out-
D. Convenience put per worker in a given time period
5797. Ethics is important for C. increasing production leads to in-
A. Top management creased productivity
B. Middle-level management D. reducing productivity per worker will
increase the number of workers
C. Non-managerial employees
D. All of these 5803. If the total deposit created by commer-
cial banks is Rs 20000 cr and LRR is 20%,
5798. .... is the market which helps existing then amount of initial deposit will be
investors to sell their securities.
A. Rs 2000 cr
A. Primary market
B. Secondary market B. Rs 3000 cr
C. Capital market C. Rs 4000 cr

D. Commodity market D. Rs 14000 cr
5799. Which of the following information can 5804. An intoxicated person can enter into a
be obtained from the sales department of contract.
an organization? The
A. True
A. amount of goods sold daily
B. False
B. number of daily visitors to the firm
C. number of outgoing mails 5805. What is the meaning of Demand?
D. salaries of workers A. Demand means something we want.
5800. Intra B commerce includes B. Demand is being arrogant.

A. Interaction between the different de- C. Demand is when a group of people
partments within the organization. want to fulfil their desires.
B. Interaction between two business D. Demand is when a group of people
firms. want to fulfil their needs and wants.

5806. Which one of the following is a limita- 5811. Which statements are true of resistance
tion of financial data? to change?
A. The data is available for the whole in- A. Resistance to change can result in loss
dustry of employee loyalty and motivation, in-
creased errors or mistakes and increased
B. The data is expensive to buy
absenteeism.
C. The data may be out of date
B. Group reasons to resist change
D. The data may be in another currency are:habit, security, economic factors, fear
NARAYAN CHANGDER
of the unknown and selective information
5807. What should you do at the very begin- processing.
ning of a presentation?
C. Resistance to change can take the
A. Tell a joke form of a covert and immediate response,
B. Introduce yourself such as voicing complaints and engaging
in job actions.
C. Ask questions
D. Individual sources of change in-
D. Shake everyone’s hands clude:structural inertia, limited focus of
change, group inertia, threat to expertise,
5808. In case of Registration is compul- threat to power relationships and threat
sory to resource allocations.
5812. The following person has created the
B. Partnership principle of 8 hours work, 8 hours rest and
C. None of these 8 hours sleep.
D. Company A. Elton Mayo
B. Flippo
5809. Why are small businesses important to
an economy? C. Robert Owen
A. They are cheap D. Elliot Jacque’s
B. They are small and more flexible 5813. One of the reasons for filing letters in
C. They are the backbone of an economy the office is to
D. They are more innovative A. Decorate the office.

B. Make future reference.
5810. Zara is creating a ten-page staff hand-
book and needs to make 100 copies. C. Read the letters received.
Which three items of equipment would she D. Reply to the letters received.
be most likely to use?
A. A shredder, a guillotine and a stapler 5814. Knowing something instinctively?
A. Intuition
B. A printer, a fax and a laminator
B. Knowledge
C. A computer, a photocopier and a bind-
ing machine C. Gut reaction
D. A scanner, a printer and a laminator D. Planning

5815. what are the disadvantages of the inter- 5821. Tom has insured his warehouse against
nal recruitment process fire. His warehouse catches fire due to
electric short-circuit. However, he does

A. No new innovative ideas are gained.
not take any action to prevent fire thinking
B. there is no need for induction that ‘why he should bother as he is insured
C. employees already know the business against fire’. Later the insurance company
rejected his claim. Identify the principle
D. none of above of insurance that has been violated in the
case above.
5816. Highlight a Long term environmental ef- A. Principle of mitigation.
fect
B. Principle of Insurable Interest
A. Climate change
C. Principle of indemnity
B. Traffic congestion
D. Yes, his claim will be accepted.
C. Resource Depletion
D. Air noice and small pollution 5822. Scarcity is the main economic problem.
What is scarcity?
5817. Select the appropriate features for A. It is a situation that exists when there
Statutory Corporation. are unlimited wants and limited resources
A. Formation to produce the goods and services to sat-
B. No Seprate Legal Entity isfy those wants
C. Service motive B. the next best alternative forgone by

D. Public Accountability
C. is the physical and mental efforts put
5818. shareholders are the owners of in by the workers in the production pro-
A. credit and thrift societies cess
B. joint ventures D. is the finance, machinery and equip-

ment needed for the production of goods
C. limited liability companies and services
D. partnership business
5819. The eldest male member of HUF a non-financial method of motivation?
A. Kartha A. Profit sharing
B. Partner B. Commission
C. Both C. Performance related pay
D. None of these D. Training
5820. WHEN MONEY IS DEPOSITED FOR 5824. What are the three government poli-
FIXED PERIOD IT IS CALLED cies?
A. RECURRING DEPOSIT A. fiscal, tax and interest
B. FIXED DEPOSIT B. monetary, fiscal and tax
C. CURRENT DEPOSIT C. monetary, fiscal and supply-side
D. SAVINGS DEPOSIT D. monetary, fiscal and interest

5825. What is the main disadvantage of a long B. Cash revenue

channel of communication? C. Sales revenue
A. Noise interference D. Cash-flow revenue
B. Demotivated receiver
5831. Why would the government want to
C. Complex information know the size of your business?
D. Message distortion A. The level of employment.
B. If the business is making profits.
NARAYAN CHANGDER
5826. What is a dynamic market?
A. A market which is subject to continual C. If additional infrastructures must be
and rapid change built around the business area, and for
taxation.
B. A market where prices and sales are
constant D. If your business is worthy enough to
be in their country.
C. A market where products are sold
quickly 5832. Which of the following is a claimed dis-
D. A mass market with high sales advantage of internal recruitment for a
management job?
5827. Which of these businesses provides a A. It saves time and money compared to
service to customers? external recruitment.
A. Florist B. No new ideas or experience is brought
B. Bakery into the business.
C. Dentist C. Workers are motivated by an opportu-
D. Butcher nity for a promotion
D. The recruit will already know how the
5828. Which form of media is inexpensive and firm operates.
can target consumers geographically?
5833. The conflict between unlimited wants
A. magazines
and limited resources is called:
B. television
C. newspapers
D. transit
5829. For which of the following types of busi-

ness do you think a partnership firm of or-
ganization would be more suitable?
A. Grocery store
B. Medical store
C. Internet cafe
D. Chartered accountancy firm A. Basic economic scarcity
5830. The amount of money that comes in B. Wants
from business’s sales? C. Scarcity
A. Revenue D. Factors of Production

5834. What is the exchange of goods and ser- B. Producer-→Retailer-→Consumer

vices for other goods and services without C. Producer-→Wholesaler→Consumer
the use of money?

D. Producer-→Consumer
A. Double coincidence of wants
5840. What is a form of business ownership
B. Barter
in which 2 or more people jointly owns a
C. Surplus business
D. Money A. Sole Proprietorship
5835. Profit is important to businesses be- B. Company
cause: C. Partnerships
A. it improves businesses, cash balances D. none of above
B. it can be used to measure business 5841. Primary Research involves (best fit
size answer)
C. it is a measure of businesses, success A. Collecting new information about a
D. businesses need to pay taxes to the business
government B. Collecting already existing information
5836. Taylor’s scientific management was C. Collecting original information for a
based on four main ideas specific purpose
A. True D. Collecting information through re-
search
B. False
5842. What occurs when two people each
5837. What is a good reason for having up to want what the other has to offer?
date market research?
A. Money
A. Markets are dynamic and change all
B. Surplus
the time
C. Barter
B. It’s harder to make decisions with up
to date information D. Double coincidence of wants
C. So you can let your manager know 5843. Planning is consuming process
what’s happening easily A. Time
D. It’s someones job to produce it so it’ll B. data
be up to date
5844. The business sector
5838. A create a vision, inspire subordi-
nates, influences behavior and communi-
and service for the common good. This
cates through vision/charisma.
sector is not interested in making a profit,
A. manager but in merely breaking even in their en-
B. leader deavours.
B. is responsible for making and enforc-
5839. Which of the following is a direct chan- ing the laws under which we live. Gov-
nel of distribution? ernment is an integral part of our overall
A. Producer→Agent-→ Consumer economy as well.

C. provides private goods and services, It B. Upward

is market-oriented and relies on voluntary
C. Downward
payment of the customer. This sector is
efficient at meeting the demands of the D. none of above
consumer and emphasises customer sat-
isfaction 5850. Stock exchange transactions facilitate
D. is primarily concerned with the well- flow of funds from less profitable to more
being of the members of the household. profitable enterprises.
NARAYAN CHANGDER
Families take part in activities that benefit A. True
others as well as benefit themselves. This
is the smallest of the four sectors but col- B. False
lectively, the most influential.
5851. Capital
5845. Entrepreneurs want to be their own
A. Money which is used in the organiza-
bosses, set their own working hours, and
tion to acquire assets.
make their own decisions.
A. True B. Money which is used to pay bills in an
organization
B. False
C. Money which is used for foreign ex-
5846. Barack Obama is an example of what change
type of leader?
D. none of above
A. Democratic
B. Autocratic 5852. Keyboarding skills is important in busi-
C. Let it happen ness because it
D. Charismatic A. Increase the production of materials
with pen
5847. What is a car an example of?
B. Is good for the production personal
A. A cost
handwritten documents only
B. A service
C. Is used for musical purpose only
C. A product
D. Take a longtime to complete writing of
D. none of above
large volume document
5848. When there are not enough goods and E. Takes short time to produce handwrit-
services to meet the wants of the popula- ten materials for personal and profes-
tion. sional uses
A. Opportunity Cost
B. Specialisation 5853. For frequent low-value transactions,
the most suitable banking service is:
C. Want
A. RTGS
D. Scarcity
B. OIL
5849. The sales assistants discussing with his
friend regarding customers’ behavior. C. IMPS
A. Horizontal D. Mobile Wallets

5854. Terence Valley Furniture produces out- 5859. Verbal methods of community involve
door tables. Their sales and cost data are the sender of the message speaking to the
as follows Sales price (per table) $2, 000 receiver

Cost of materials (per table) $900 Total
A. True
annual fixed costs $110, 000 How many
tables do they need to sell to break even? B. False
A. 10
5860. Which of the following is the example
B. 100 of Entrepreneurship
C. 1, 000
A. Staff
D. 10, 000
B. Worker
5855. What is the main disadvantage of a cen- C. Security
tralized organizational structure?
D. Manager
A. Complex information flow
B. Demotivated employees 5861. Which of the following is a benefit of
C. Little input from the leader planning?
D. Strict control over employees A. Helps in avoiding confusion and misun-
derstanding.
5856. Receptionists should always greet cus-
tomers and be B. Ensures clarity in thought and action
A. polite C. Useless and redundant activities are
minimised or eliminated
B. rude
C. mean D. All of the above
D. none of above 5862. Jane is a current account holder with

Access Bank. She issues a cheque of
5857. Which is NOT a method of primary re-
#500, 000 to Jackson. From the state-
search?
ment above, the payee is
A. Observation
A. Access Bank
B. Government statistics
B. Jane
C. Questionnaire
D. Consumer panel C. #500, 000
D. Jackson
5858. What is Body Language?
A. Postures, gestures, and facial expres- 5863. The third letter on the right hand side of
sions. home keys of a computer is
B. The exchange of information through A. D
the use of words.
B. F
C. Your words say one thing but your
body language say another. C. I
D. Speak from your point of view. D. J

5864. What is the role of management accord- 5869. Another name for primary production is:
ing to Mintzberg? A. A services stage of production.
A. Setting organizational goals and objec-
B. B distribution stage of production.
tives.
C. C extractive stage of production.
B. Performing interpersonal, informa-
tional, and decisional activities to achieve D. D manufacturing stage of production.
organizational goals.
5870. What is an example of a fixed cost?
C. Monitoring employee performance
NARAYAN CHANGDER
and productivity. A. Rent
D. Implementing technological advance- B. Overheads ( water, electricity)
ments. C. Raw Materials
5865. Chain of command and chain of commu- D. Wages
nication is called
5871. The principles of management have
A. Scalar chain been developed on the basis of
B. Human chain
A. Observation
C. Communication path
B. Experimentation
D. Human and communication path
C. Personal experiences of the manager
5866. is used to record all the number of D. All of the above
letters posted, numbers of stamps used
and cost of letters sent by post. 5872. Clear division between the leader and
A. Mail inward book/register the followers.
B. Mail outward book/register A. Autocratic
C. Postage book B. Democratic
D. Despatch book C. Let it be
5867. What are Brochures? D. none of above
A. It is a sheet of paper. 5873. The principles of pure science is consid-
B. It is a small printed piece of paper usu- ered to be in nature.
ally made from a single sheet. A. Flexible
C. It is used for common variety of sizes. B. Rigid
C. Creative
D. none of above
5868. The type of transaction that affect both
sides of the cash book is called. 5874. Canara Bank opened a new branch in
A. contra entries. Bangalore which objective is it fulfilling
B. against tiles. A. Survival
C. against paper. B. Growth
D. contra book. C. Innovation
E. against the debt D. None

5875. Which of the these sources of finance is 5880. Staffing function must not be performed
least useful for dealing with cash-flow is- efficiently by all organisation.
sues?

A. True
A. Trade Credit B. False
B. Crowdfunding
5881. Which recruitment document outlines
C. Overdraft the essential and desirable characteristics
D. Owner’s Capital of applicants?
A. Job analysis
5876. The brain of a system can be called
or B. Job description
A. UPS C. Person specification
B. CPU D. Contract of employment
C. system cord 5882. Maximum no of partners in a partner-
D. system unit ship firm as per companies act 2013
A. 10
5877. Companies typically pursue Joint Ven-
tures for all of the following main reasons B. 20
except: C. 50
A. To access a new market D. 200
B. To gain scale efficiencies
5883. Tele-banking is:
C. To bring out regional development
A. Transfer of funds
D. To share risks for major investment
B. Buying and selling of goods electroni-
5878. One of the most likely disadvantages of cally via the internet
training workers is that: C. Making banking transactions using a
A. workers will become too efficient at banking network
their work D. Serves as a means of exchange
B. more highly trained workers might get
5884. Select the best explanation suited for
jobs with other firms
the level of management in the following
C. the level of supervision of workers will statement:
have to increase
A. Upper level management is responsi-
D. workers will become less prepared to ble for controlling and overseeing the en-
accept new machines tire organisation
5879. Explain one reason why a business B. Low level focus on building new per-
would undertake market research spectives in the business planning
A. Increase production costs C. Middle level management are respon-
sible for executing organisational plans
B. Improve customer satisfaction which comply with the company’s policies
C. Limit customer feedback
D. Decrease market competition D. none of above

5885. Business is: 5891. It helps the managers to ensure that

A. Art their subordinate discharges his duties
properly.
B. Science
A. Responsibility
C. Neither art nor science
D. Both Art and Science B. Authority
C. Accountability
5886. The document contains rules & regula-
tion for the internal management of the D. All the above
NARAYAN CHANGDER
affairs of company
5892. Jim’s Lawnmowing franchise specialises
A. MOA
in home garden maintenance.This business
B. Prospectus belongs to which industry sector?
C. AOA A. Secondary
D. Statement in lieu of Prospectus
B. Tertiary
5887. It is Mandatory to register C. Quaternary
D. Quinary
B. Partnership
C. Co-operative Society 5893. Which among these fall under primary
industries
A. Genetic industries
5888. Which of the following is NOT a need?
B. Analytical industries
A. Snacks
C. Assembling industries
B. Cleaning Supplies
C. Toiletries D. None of the above
D. Towels 5894. In order to ensure continuous survival

5889. Under this type of leadership, partici- and progress every enterprise must aim at
pants may be less productive but offer A. productivity
higher quality work.
B. advertisement
A. Autocratic
C. size of the firm
B. Democratic
D. innovation
C. Let it be
D. none of above 5895. Liam is purchasing his first car. Which
of the following expenses should Liam con-
5890. It refers to the employee occupying the
sider when addingthe costs of his new car
position or post for which the person has
to his monthly spending plan?
been selected.
A. Utilities
A. Recruitment
B. Selection B. Moving costs
C. Placement C. Public transportation
D. Training and Development D. Insurance

5896. The importance of primary sector in the 5902. The term for a place where buyers and
developing countries can be as (Evalu- sellers interact to trade goods and services
ating) is called a

A. Less important A. shop
B. Not important
B. market
C. Most important
D. None of the above C. store
5897. Learning to play guitar because you D. a place of exchange

want to
A. Extrinsic motivation 5903. Dividend decision is concerned with
B. Intrinsic motivation A. only distribution of dividend to share-
holders
5898. Which of the following is NOT a manu-
facturing industry? B. how much to be retained in business
A. Iron and steel works C. how much profit earned is distributed
B. Flour Mills to shareholders and how much to be re-
C. Fruit cutting tained in the business
D. Mining D. none of the above
5899. which sector makes biggest contribution
to south African gross domestic product 5904. Amazon is a well known online retailer.
GDP? (rem) It has grown by differentiating itself from
its rivals and being highly competitive.
A. primary sector
Amazon is an online retailer. (a) Which
B. tertiary sector one of the following elements of the mar-
C. secondary sector keting mix does this represent?
D. all of the above A. price
5900. The following are duties of a junior clerk B. product
in an organization except
C. promotion
A. date-stamping the mails
B. delivering mails to units or depart- D. place
ments
C. posting letters/parcels 5905. Sally sent a message to her higher rank-
ing colleagues, and she does not receive a
D. receiving mails
message back, what is this communication
E. taking minutes called?
5901. What is revenue expenditure? A. Structural communication
A. Money spent on monthly expenses
B. Extraterrestrial communication
B. Money spent on hour to hour expenses
C. Money spent on day to day expenses C. One way communication
D. None of the above D. Two way communication

5906. Xiao wu communicates with his boss, 5911. An office correspondence is

Abraham Lincoln, and receives a reply. A. a document used in receiving calls.
What is this form of communication called?
B. a document coming into or going out of
A. Verbal method an office
B. Written method C. a document used in destroy informa-
C. One way communication tion
D. Two way communication D. a business card
NARAYAN CHANGDER
5907. What does an economy provide to the 5912. A method of measuring business size?
people of a country? A. Value of sales
A. Goods and services B. Names of workers
B. Land, labor, capital and management C. Research
C. Money and factories D. Business idea and help
D. none of above
5913. Definition for entrepreneur is.
5908. What is an example of a service? A. Person who involves in business man-
A. Bus agement activities.
B. Bus Ticket B. Person who employees money in a
business with the view to earn profit.
C. Bus Stop
C. Person who do changes to fulfill hu-
man needs and wants through innova-
5909. Jacobs decide to build a new factory in tions.
the local area what stakeholders would D. Person who continues a business car-
have an influence on this? ried on by his father.
A. Customers, employees and the local E. Person who manages a business by
community employing money.
B. Local community, banks and the gov-
5914. is the act of creating awareness for
ernment
a product
C. Suppliers, banks and the local commu-
A. Advertising
nity
B. Transportation
D. Customers, banks and the government
C. Production
5910. Which of the following is not correct D. Transportation
with reference to ‘Specialization” term?
A. It reduces the workload & enhances 5915. “Company distributes an equal amount
productivity of work according to the specialisation
and also divide responsibilities between
B. Specific workers performing a specific employees and the management.” Iden-
job on regular basis tify the principle of management discussed
C. Allow a worker to gain experience here.
D. It leads to chaos A. Discipline

B. Division of work C. Government company

C. Centralisation & decentralisation D. Public Private Entity

D. Order
5920. Under:Name the concept that is used to
5916. Rohan a budding musician created a lot identify the type of business.
of musical notes for his upcoming video.
A. Venda Building Society Mutual bank
He was extremely thrilled to listen to his
compositions. He presented his composi- B. Forms of ownership
tions to his friend Victor. The release of C. Corporate governance
musical video of Rohan was getting de-
layed for a few months due to shortage of D. none of above
cash. Meanwhile Victor used most of the
musical compositions of Rohan in his video. 5921. A Coca-Cola ad that calls out Pepsi, say-
Rohan was extremely upset to know that ing they are a superior product
his friend had cheated him and used all his A. comparative advertising
work. What could have Rohan done to
save his work? B. institutional advertising
A. patent C. reinforcement advertising
B. copyright D. none of above
C. trademark
5922. Disinvestments of PSE’s implies
D. none of above
A. Sale of equity shares to public
5917. One of the benefits of developing a busi-
B. Investing in new areas
ness plan for an new start-up is:
C. Buying shares of PSE’s
A. show how much profit the business
will make D. Closing down private sector
B. to assist in organising the operating re-
sources needed 5923. In the UK the approximate number of
workers who were part-time is
C. bank will lend all the capital needed
A. 25%
D. none of above
B. 30%
5918. Stock exchange is known as market
C. 35%
for securities.
A. Primary market D. 40%
B. Secondary market 5924. Which function of management involves

C. Capital market identifying and arranging work and re-
sources to achieve company goals.
A. organizing
5919. Which of these public enterprises has
most autonomy B. leading
A. Departmental undertaking C. staffing
B. Statutory corporation D. implementing

5925. The United States sells airplane parts to A. BOC

the country of Kenya. This is an example B. CNB
of an
C. Peoples Bank
A. import
D. National Development Bank
B. export
E. Samurdhi Authority
C. donation
D. monopoly 5930. The use of signs to represent words can
NARAYAN CHANGDER
best describe
5926. This type of transportation is cheap and
A. Business Studies
is great for bulky, non-perishable items,
however, it is slow. B. Agricultural Science
C. Shorthand
D. Letter
5931. The purpose of one of the training meth-

ods is to make the new employee feel at
home and develop a feeling of belonging-
ness in the organisation. That method is
A. Induction training
A. Truck B. Apprenticeship training
B. Rail C. Internship
C. Ship/Water D. Vestibule school
D. Air
5927. Setting objectives is a part of which of fied as an objective of business:
the following function magement?
A. Investment
A. Controlling
B. Profit Earning
B. Staffing
C. Welfare of Employees
C. Organising
D. Innovation
D. Planning
5933. Fill in the blank. is a form of busi-
5928. When depository receipts are offered ness that is owned by one person.
for sale globally through foreign stock ex-
A. Partnership
changes it is called
B. Shareholders
A. American Depository Receipts
C. Sole Trader
B. Global Depository Receipts
C. Either D. Liability
D. none of above 5934. what is batch production.
5929. Gemi Pubuduwa which is introduced to A. making in bulk.

supply financial facilities to unemployed B. making the item when the order comes
youth is operated by. through.

5935. The labour force survey measure of un- 5941. is when the owners of two busi-
employment is nesses agree to join their business to-
gether to make one business

A. Usually higher than the claimant count
B. Usually lower than the claimant count A. Merger
C. Fully representative of the labour B. Takeover
force C. Vertical Integration
D. A measure often used to make com- D. none of above
parisons of unemployment between coun-
tries 5942. All are components of business studies
EXCEPT
5936. Opportunity cost is
A. keyboarding
A. A choice
B. commerce
B. Wants
C. business studies
C. The next best alternative forgone in
terms of a choice made D. computer studies.
D. Selection between two or more com- 5943. What is a “Need”?

modities A. The term used to describe something
5937. is like a bank in which an investor that a person cannot live without.
can deposit and withdraw his shares. B. The term used to describe something
A. Depository participant that a person can live without.
B. Depository C. A desire to do well in Business.
C. Investor D. none of above
D. Issuing Company 5944. Basis of Job evaluation is
5938. Market Share (%) = A. Job design
A. (Company Sales / Total Market Sales) B. Job ranking
X 100 C. Job analysis
B. (Cost of Goods Sold / Profit) X 100 D. Any of the above
C. (Sales / Expenses) X 100
5945. WHAT TERM IS USED FOR SALE OF
D. none of above SHARE TO PRIVATE /PUBLIC SECTOR
5939. a high costumer spending is A. DISINVESTMENT
A. good for a business. B. INVESTMENT
B. bad for a business. C. CAPITAL
5940. What type of ownership could a fran- D. NONE
chise have?
5946. If you have an unskilled team mem-
A. Sole trader ber, you should not delegate to them any
B. Partnership tasks.
C. Ltd. Company A. True
D. All of the above B. False

5947. The following are the duties of a junior 5952. Which of the following retailers is most
clerk in an organization except likely to experience a rise in demand as
A. Date-stamping the mails consumer income falls?
B. Delivering mails to units or depart- A. M&S

ments B. Waitrose
C. Posting letter/parcels C. Home Bargains
D. Receiving mails D. House of Fraser
NARAYAN CHANGDER
E. Taking minutes 5953. Insurance of life of a human being (that
cannot be replaced)
5948. Which one of the following statements
is NOT correct in regard to the develop-
ment of motivation theories?
A. employees work efficiently when they
are encouraged by the managers
B. employees work efficiently when they
work for themselves,
C. employees work efficiently when they
A. Unemployment insurance fund
work for others
B. Life Insurance
D. employees work efficiently when they
are paid well C. Road Accident Fund (RAF)
D. none of above
5949. Define impulse buying:
A. Making thorough consumer decisions 5954. What are the two types of chain of com-
mand?
B. Purchasing clothes only
A. long and big
C. Rational buying
B. tall and wide
D. Unplanned buying with little consider-
C. tall and big
ation
D. wide and long
5950. A government employee is also refereed
to as 5955. Advertising helps in educating cus-
tomers about different products and their
A. Civil Servant
uses.
B. Worker
A. True
C. Pilot
B. False
D. none of above
5956. Ana:Critical evaluate the important of
5951. is the amount paid to an employee each sector from the previous question.
for one hour of work nothing can be done by the tertiary sec-
A. Time Rate tor without the existence of the primary
sector. (True or false)
B. Piece Rate
A. True:finished goods and services are
C. Salary made up of natural resources from the pri-
D. Bonus mary sector.

B. False:Not all goods are made up of 5961. Which of the following would be the
natural resources some are produces focus of a business aiming to reduce ex-
through technological advancement penses?

A. Changing task design
5957. Which of the following is not a benefit
of planning? B. Differentiating its product
A. Planning reduces overlapping and C. Establishing cost leadership
wasteful activities D. Developing quality expectations
B. Planning is a mental exercise.
5962. Business managing is easy to do
C. Planning provides directions.
A. True
D. Planning reduces the risks of uncer-
B. False
tainty.
5963. South Africa is a mixed economy
5958. Gross Profit-? = Net Profit
A. True
B. False
Explanation:South Africa is a mixed econ-
omy because it has a private sector and
public sector!
5964. If a particular soap costs the marketeer

A. Expenses Rs. 8 and he desires a profit of 25%,
the price of the soap is fixed at Rs 8 +
B. Sales (8x25/100) =Rs. 10.
C. Cost of Sales A. Cost Based Pricing
D. Money Out B. Competition Based Pricing
C. Demand Based Pricing
5959. Which of the broad categories of indus-
tries covers oil refinery and sugar mills? D. Not sure
A. Primary 5965. A benefit to an employer for full-time
B. Secondary work is
C. Commercial A. They can’t be sacked
D. Tertiary B. More skilled at experienced due to be-

ing at work for more hours
5960. The word “Limited” (LTD) must be C. They are typically lazy and take long
present in the name of what business le- lunch breaks.
gal structure?
D. none of above
A. Sole Trader
5966. Which one of the following answers is
B. Partnership
a characteristic of a partnership? (APP)
C. Private Company
A. The owner is responsible for all as-
D. Public Company pects of the business.

B. There are no formal documents re- 5972. extraction is another name for which
quired to start the business. type of production?
C. The owner provides capital and is enti- A. Secondary
tled to all the profits.
B. Tertiary
D. The partners can contribute capital,
goods, skills or labor to the business. C. Primary
5967. Why is it a good idea to create a part- D. Quaternary
NARAYAN CHANGDER
nership agreement?
5973. is the news carried in the mass me-
A. ALL are correct.
dia about a product or about an organisa-
B. To separate the business, if necessary tion or product
C. To have a dispute resolution plan A. Advertising
D. In case of the untimely death of a part-
ner B. Publicity
C. Both
5968. The other names for lower level man-
agers are D. None
A. Operational managers
5974. What are the two types of market re-
B. Supervisors
search data?
C. White-collar workers
D. Floor level managers
5969. Sole Proprietorship is most suitable for
A. Medium scale concern
B. Large scale concern
C. Small scale concern
D. none of above
A. Competition
5970. Which of the below is NOT a factor of
production? B. Qualitative
A. Capital C. Target Market
B. Enterprise D. Quantitative
C. Government
D. Land 5975. What is a savings account?
5971. The use of office correspondence records A. None of the above

help the organization to know the number B. A place your bank holds your money for
of that comes into an organization future use
A. bags C. A place the bank keeps your money for
B. boxes everyday use
C. Letters D. A place for money that you are burrow-
D. none of above ing

5976. The validity period of a demand draft is 5979. Which of the following is not the social
A. 1 month responsibility of business towards the in-
vestors

B. 6 months
C. 3 months A. To ensure safety of capital
D. Infinite B. To ensure proper dividend
5977. Crea:From the picture above, if you may C. To ensure proper utilisation of capital
be given a little capital to start a business D. To give fair Salary
which form of business you can choose to
start? 5980. Which of the following are marketing
management philosophies?
A. Distribution concept
B. Direct marketing concept
C. Sales concept
D. Societal marketing concept
5981. If the owner of a sole trader could go

for a vacation, what could happen to the
A. Private company because it doesn’t business? (CRE)
need too much assets
B. Sole proprietor because it requires a A. Business will continue to operate.
low start-up cos B. Business could shut down.
C. Partnership because workload can be C. Business will be operated by partners.
shared among owners.
D. Business could make profit.
5982. On which year did the GI act come into

effect?
D.
A. 1998
B. 1999
C. 1969
5978. The main benefit of a part-time job is D. 1997
A. Lets you have a few days off to watch 5983. What is undertaken to protect against
Netflix loss of life or property?
B. Allow parents to look after children of A. Business studies
school age
B. Insurance
C. Gives you time to focus on your hob-
bies C. Education
D. none of above D. Store-keeping

5984. If Mrs Wright talks to Miss Warren and 5990. is the assessment tool used in the
Mr Baillie. This is known as macro environment.
A. Horizontal communication A. Pestle
B. Vertical communication B. Porter’s Five
C. Poor communication
5991. Following are the characteristics of busi-
D. External Communication ness risks. One of them is not correct.
Please identify it.
5985. What department is responsible for sell-
NARAYAN CHANGDER
ing products of the organisation? A. Loss is the reward for risk bearing
A. Accounting Department B. Business risks are due to uncertainties
B. Sales Department C. Risk is an essential component of ev-
C. Purchasing Department ery business
D. Administrative Department D. Degree of risk depends mainly upon
the nature and size of business
5986. One drawback of organic growth is
5992. Inducing consumers to shift interest
A. It is too fast
from one product to another is described
B. The new company will not always as advertising
agree on things
A. competitive
C. It can take a long time
B. informative
D. It involves merging with another com-
pany and sharing profits. C. persuasive
D. specific
5987. The essence of management is
A. Planning 5993. A I a good or service essential for
living.
B. Organising
A. Need
C. Controlling
B. Want
D. Coordination
C. Scarcity
5988. Which one of these jobs calculates the
D. Opportunity cost
premium for insurance company?
A. Insurance Broker 5994. Return on Capital Employed is consid-
B. Agent ered to be good if
C. Actuary A. the return is equal than last year
D. Loss Adjuster B. the return is less than last year
C. the return is greater than last year
5989. What type of instruments are traded in
a Money Market? D. none of above
A. Call money 5995. Identify the component of business en-
B. Treasury bills vironment highlighted in the above para.
C. Commercial bills A. Technological
D. All of the above B. Social

C. Legal 6000. What is an Entrepreneur?

D. Political A. A person who risks their own time and

money to start a business
5996. What are the three pillars of sustainabil-
B. The money a business makes from sell-
ity
ing their goods and services
A. Economic, environmental and sustain-
C. Revenue
able
D. Profit
B. Profit, Economic, environmental
C. Economic, environmental and social 6001. What is the person or company that in-
sures his property or life called?
D. none of above
A. loan
5997. Advantages of specialization
B. hire purchase
A. increased efficiency
C. travelers cheque
B. increased motivation
D. overdraft
C. skill development
6002. Which of the following statements not
D. faster production
one of the Uses Of Business Plan To The
5998. ITC contributes rupees 1 on the the sale Employees?
of every Classmate notebooks to its ru- A. It helps employees to know the goals
ral development initiatives that supports of the business.
among other projects primary education
B. It enables employees to enrich them-
in villages it uses eco-friendly and chlo-
selves illegally in the business.
rine free paper for the production of its
notebooks identify the management objec- C. It helps employees to know who they
tive which ITC is trying to achieve other are directly responsible to.
projects primary education in villages it
D. It helps employees to know how costs
uses eco-friendly and chlorine free paper
and prices are worked out.
for the production of its notebooks. Iden-
tify the management objective which ITC 6003. A sole proprietorship business is one in
is trying to achieve which
A. Social Objective A. Decision making is done after consul-
B. Personal Objective tation with partners
C. Organisational Objective B. More than two people own the busi-
ness
D. Both (b) and (c)
C. Only one person owns and manages
5999. Public speaking and your presentation the business
skills are something that you improve with
D. Profits are shared among sharehold-
practice.
ers
A. True
E. The principles of division of labour is in
B. False place

6004. Planning provides direction is C. Its set-up costs

A. An Importance of planning D. Its total costs
B. A Limitation of planning
6009. Government departments, tourist
C. A Characteristics of planning boards e.g. VisitBritain, tourist infor-
D. A Method of planning mation centres, museums e.g. Natural
Explanation:By stating in advance how History, Science etc, Galleries e.g. Na-
work is to be done, planning provides ditional Gallery, Tate Modern etc, parks and
NARAYAN CHANGDER
rection for action. If goals are well de- Transport for London are all funded by tax-
fined, employees are aware of what the payers money through the government or
organization has to do to achieve those local councils. Therefore, these all belong
goals. to which type of travel and tourism organ-
isation?
6005. the minimum qualifications required by
a particular job such as education and ex-
perience
A. job analysis
B. job title
C. job description
D. job specification
6006. What influence does a manager have on

the business?
A. They may alter their workrate and take A. Private
industrial action B. Public
B. They may withdraw their investment C. Voluntary
C. They may make decisions which affect D. none of above
the business
D. none of above 6010. What is Ethics to do with?
6007. Moral principles or standards that guide A. The wider community

the behaviour of a person or business? B. Business
A. Ethics C. Right and wrong
B. Principles D. Nothing
C. Reputation
6011. Which of the following is NOT a factor
D. Standards
ofproduction?
6008. In the long run, in order to survive, a A. oil reserves
business must charge a price that covers
B. factory buildings
A. Its variable costs C. skilled labour
B. Its running costs D. a play station

6012. A business would register its name C. Raw

with: D. Can’t figure

A. The Australian Securities & Invest-
6017. How many principles of management
ment Commission
are given by Henry Fayol?
B. The Australian Competition and Con-
sumer Commission
C. The Dept of Consumer Affairs
D. The Dept of Fair Trading
6013. What is Market Research?

A. The process of gaining information
about customer, competitors and reading
market trends
B. The process of reviewing cash flow
forecasts
C. The process of researching the mar- A. 8
kets and methods of improving cash flow B. 14
D. The process of looking at target audi- C. 10
ences D. 12
6014. What is the purpose of a business? 6018. What are the advantages of internal re-
A. To create problems cruitment?
B. To waste resources A. Conflict
C. To cause scarcity B. Better candidates

C. Experience
D. To satisfy human wants and needs
D. Time-effective
6015. Organizations of like-minded people
who put pressure on businesses and gov- 6019. the following items are recorded on the
ernment to change their policies to reach a debit side of a trail balance except
predetermined objective. A. bank
A. Pressure groups B. capital
B. United nations C. cash
C. Peer groups D. expenses
D. Social groups 6020. Choose the correct option
6016. A number of unorganised stock ex-

changes also functioned in the country
without any formal set-up and were
known as market
A. Unorganized
B. Kerb

A. decline B. they would be more likely to increase

B. maturity market share
C. the shareholders always prefer
C. growth
growth to increased profits
D. introduction D. all businesses have to grow in order to
6021. The tertiary stage of production is survive
A. manufacture goods made from raw 6026. IF YOU WANT TO BUY SHARES
NARAYAN CHANGDER
materials provided by the primary sector THROUGH A BROKER WHICH TYPE OF
ACCOUNT DO YOU OPEN?
B. extract and exploit the natural re-
sources from the earth A. FIXED ACCOUNT
C. provide services to consumers and B. DEMAT ACCOUNT

other sectors of industry C. SIP ACCOUNT
D. Relative decline in the importance of D. CURRENT ACCOUNT
country’s secondary (manufacturing) sec- 6027. It helps the manager to investigate fu-
tor ture and make a choice amongst various al-
6022. Which of the following is a type of ser- ternative courses of action. Enumerate the
vice? importance of planning is mentioned here.
A. Planning provides direction
A. Furniture, stock
B. planning promotes innovative idea
B. Postal and banking
C. Planning helps in decision making
C. Vehicles
D. planning improves efficiency
D. Food stuff
6028. Which one is source of raising of funds?
6023. The uppermost part of the computer A. Equity Shares
keyboard consists of keys
B. Preference Shares
A. Alphabetic
C. Debentures
B. Control D. Tax
C. Numeric
6029. You don’t have to waste time at the be-
D. Function ginning to clarify the delegated task. Your
team member will get to know the task
6024. A capital budgeting decision is a when they work on it.
A. Working capital decesion A. True
B. Investment decision B. False
C. Dividend decision 6030. in which element of direction does su-
D. None of the above pervise, rules and analysis is included?
A. supervision
6025. A business might have growth as one of
its objectives because B. motivation
A. they will be able to benefit from disec- C. leadership
onomies of scale D. training

6031. Which are the factor of production? 6037. COMPANIES NEED TO MAKE SURE THAT
THE COMPANY ITSELF IS PROFITABLE
A. food, shelter, clothing and drinking wa-
A. ECONOMIC RESPONSIBILITY

ter
B. specialisation, value added B. LEGAL RESPONSIBILITY
C. PHILANTHROPIC RESPONSIBILITY
C. land, labour, capital and enterprise
D. RULES AND PROCEDURES
D. designer clothing, luxury car, hotel and
restaurant 6038. Analysing total number of employees re-
quired to perform the job in the organisa-
6032. Unlimited needs and unlimited resources tion is known as
are the main Economic problems.
A. Work load analysis
A. TRUE B. Work force analysis
B. FALSE C. Recruitment
6033. From which source of recruitment do we D. Selection

get Badli or casual employee? 6039. What is the definition of “unemploy-
A. Direct Recruitment ment”?
B. Casual Callers A. People who are unemployed

B. Value of income
C. Media Advertisement
C. Increase in the average price
D. Employment Exchange
D. none of above
6034. protect the interest of workers, call 6040. The aggregate stock, debtors and bank
for industrial actions and negotiate for bet- is called
ter wages and protect workers against un-
A. Capital employed
fair dismissal.
B. Current assets
A. Employer’s organizations
C. Current liability
B. Trade Unions
D. Fixed assets
6035. Mirco businesses account for about E. Working capital
90% of the SME population.
6041. Planning reduces uncertainty, risk and
A. True confusion
B. False A. Feature of Planning
6036. Both Coca-Cola Co. and Pepsi-Cola Co.
are multinational firms in that their soft C. Neither
drinks are bottled throughout the world. D. none of above
This practice illustrates:
6042. are called legal tenders
A. Backward vertical integration
A. Demand deposit
B. Forward vertical integration B. Time deposits
C. Horizontal integration C. Inter-bank deposit
D. Conglomerate integration D. currency notes and coins

6043. Which stage requires lots of advertis- C. Social organisations

ing? D. All of the above
6048. A good manager must have

A. lazy manners.
B. good communication and listening
skills.
NARAYAN CHANGDER
6049. Petroleum, Energy and Water supply
are common business for
A. Entrepreneurs
B. Elon Musk
C. Private sector
D. Public sector
A. introduction
B. growth 6050. What is the formula of added value?
C. maturity A. selling price-profit
D. decline B. Cost of materials + other expenses

C. selling price-cost to make the product
6044. A network of social relationship that (materials)
arises spontaneous due to interaction at
work is called D. none of above
A. Formal organisation 6051. Which word best describes PLACE in the
B. informal organisation marketing mix?
C. Decentralisation A. shelf height
D. Delegation B. shopping mall
C. distribution channel
6045. You should always add pictures to your
presentation even if it doesn’t have any- D. Auckland city
thing to do with your presentation.
6052. Registration of partnership is
A. False
A. Voluntary
B. True
B. Compulsory
6046. A persons wants are unlimited. True or
false? 6053. Intermediaries that buy goods in large
quantities from wholesalers and sells
A. True them in small quantities to the ultimate
B. False consumers are known as
6047. Management is essential for the organ- A. Manufacturer

isations which are B. Wholesalers
A. Non-profit organisations C. Retailers
B. Service organisations D. suppliers

6054. Complete the sentence:A business plan 6059. A firm is forecast to have a negative
closing bank balance. Which would reduce
the problem?

A. is useful once your business is opera-
tional but not much help during the startup A. sell more goods on 4 months credit
phase
B. produce more goods
B. is not usually needed once the busi-
C. ask customers to pay in cash and not
ness is up and running
sell goods on credit
C. can serve as a tool for helping a busi-
ness during the startup phase and for D. ask suppliers if the firm can pay for
managing your business once it is up and goods in cash
running.
6060. A company needs a detailed plan for its
D. none of above new project-construction of shopping mall.
What type of plan is it?
6055. how many keyboard rows are there
A. Programme.
A. 3
B. RULE
B. 2
C. POLICY
C. 4
D. method
D. 5
6056. Which market has no segmentation? 6061. Sole Trade is the business of
A. Mass market A. two people
B. Niche market B. two men

C. one person
6057. A place where information is received,
sorted out, acted upon and filed for future D. three people
reference is called a/an
6062. Combine factors of productions to make
A. reception products (goods and service) which satisfy
B. room people’s wants is called?
C. office A. Job
D. typing pool B. profession
E. workshop C. market
6058. While planning Forecasts regarding the D. Business

demand for a particular good, policy
changes, interest rates, prices of capital 6063. e-business is more comprehensive than
goods, tax rates are known as- e-commerce as e-business includes not
only e-commerce but also comprises of var-
A. Objectives. ious other business transactions and func-
B. Premises. tions conducted electronically
C. The course of action. A. true
D. alternatives. B. false

6064. The industries which provide support 6068. Which of the following does not charac-
services to other industries are known as terize business activity?
A. Primary industries A. Presence of risk
B. Secondary industries B. Salary, wages
C. Presence of risk
C. Commercial industries
D. All of the above
D. Tertiary industries
6069. There is no discrimination in the salaries
NARAYAN CHANGDER
6065. The process of creating awareness in given to Radha and Rohan, who are work-
the mind of the public about the existence ing in different departments but at same
of goods is called level. Which principle of management is
followed here?
A. Transport
A. Remuneration
B. Insurance
B. Division of work
C. Advertising
C. Equity
D. Communication D. All of the above
6066. In Insurance this is added to your Pre- 6070. What is the marketing mix?
mium owing to an increased element of
Risk
A. Premium
B. Indemnity
C. Loading
D. Policy Excess A. Price, Product, Promotion, Place
6067. The three economic resources are often B. Functions, Cost, Aesthetics
shortened to C. Process, Produce, Price, purchase
D. Introduction, Growth, Maturity, De-
cline
6071. The cheapest source of finance is
A. Debenture
C. Preference share
D. none of above
6072. Which of the following is not a fixed as-
set?
A. Earth, humans, and buildings
A. Car
B. Land, labor, and capital B. Van
C. Earth, people, and capital C. Loan
D. Land, humans, and capital D. Machinery

6073. The occupation in which people work for 6079. There are forms of production
others and earn fixedincome is called A. 2

A. Profession B. 5
B. Employment C. 4
C. Business D. 3
D. none of above
6080. What is an entrepreneur?
6074. A is an organization that exists to
A. A person who starts a new business.
achieve some goal other than the usual
business goal of profit. B. A leader of a country.
A. profit organization C. A worker in a factory.
B. non-profit organization D. A student in college.
C. NGO 6081. COGS stands for
D. government A. cost of goods sales
6075. starts only after applications have B. cost of goods serviced
been received. C. cost of goods sold
A. Recruitment D. none of above
B. Selection
6082. Neeraj is the Director of ‘Tulip Public
6076. In which of the following areas of a ho- School’ having 2000 students. There are
tel are guests registered, assigned rooms two Headmasters-one for Senior classes
and checked out? and another for Junior classes. 50 teach-
A. Concierge ers are under the supervision of the Senior
Headmaster and 60 teachers under the su-
B. Front Office pervision of the Junior Headmaster. No
C. Room service teacher working under the supervision of
D. Reservations the Senior Headmaster is happy and satis-
fied, which is affecting the result of the Se-
6077. The first organised stock exchange in In- nior classes. On the other hand the teach-
dia ers working under the supervision of the
A. National Stock Exchange Junior Headmaster are performing their
duties willingly and achieving their objec-
B. Bombay Stock Exchange tives. All the teachers are happy and sat-
C. Both isfied. The Director, Neeraj can feel how
D. None nicely the Junior Headmaster was manag-
ing his classes. The characteristic of man-
6078. Organisations run by central or local agement discussed above is:
government are often referred to as A. Management is a goal-oriented pro-
A. Private sector cess
B. Voluntary sector B. Management is a dynamic function
C. Public sector C. Management is an intangible force
D. Mixed economy D. Management is a continuous process

6083. What is one way communication? A. Basic Conditions of Employment

A. A message that doesn’t call for or re- B. Employment Equity
quire a response
C. Compensation for Injuries and Dis-
B. A message that call for or require a re- eases
sponse
D. Skills Development
C. Communicating with one person
D. Communicating with only one business 6088. The following are the objectives of man-
NARAYAN CHANGDER
employee agement
A. Survival
6084. Which sector does an amusement park
belong in? B. Profit
C. Growth
D. Fair wage
E. None of above
6089. What is long-term financing?

A. Process of obtaining funds for a period
A. Primary of exactly one year
B. Secondary B. Obtaining funds for personal use
C. Tertiary C. Short-term financing for a period of
D. Quaternary less than one year
D. Process of obtaining funds for a period
6085. Which of the following best describes
of more than one year to support business
the term opportunity cost?
activities or investment projects
A. The benefits created by making a par-
ticular business decision 6090. One advantage of appraisal for an em-
B. The opportunity created by making a ployee is.
particular decision A. Increases staff competence and over-
C. The financial cost of making a particu- all productivity
lar decision B. Improves the profitability of the busi-
D. The benefits given up by making a par- ness
ticular decision C. Provides clear objectives
6086. True/False:The primary goal of em- D. none of above
ployee training is to comply with industry
regulations. 6091. What are the factors a firm considers
while analysing transportation needs?
A. True
A. Nature of a product
B. False
B. Cost of target market
6087. The Act provides guidelines to en-
C. Location of target market
sure that the contract of employment
signed by both parties, is valid. D. All of the above

6092. Which of the following is a public sector A. Long-term

activity? B. Short-term

A. Private health care
C. Medium-term
B. Private education
D. Attention!!!!
C. Defense and security
6098. If all the factors of a business are com-
D. Ooredoo
bined well, what will happen? Choose one
6093. What is ONE advantage of a sole propri- correct answer.
etorship? A. The business will make a profit.
A. You make ALL the decisions B. The products a business will make will
B. Easy to raise money be of low quality.
C. You have to share profits C. The business will make the product
D. none of above slowly and lose its customers.
D. Workers may not know what to do.
6094. The occupation in which people work for
others and get remunerated in return is 6099. A company is facing a lawsuit from
known as a customer. This situation primarily in-
A. Business volves which external stakeholder?
B. Profession A. Government
C. Employment B. Creditors
D. All the above C. Suppliers
D. Customers
6095. Identify the external source of recruit-
ment illustrated by the picture given be- 6100. What is limited liability
low:
A. Partners are liable unlimitedly
A. Recommendation of Employees
B. The company is limited on their liability
B. Labour Contractors
C. The partnership isnt obliged to answer
C. Campus Recruitment
their debts
D. Employment Exchange
D. Personal assets of business owners
6096. One of these is not an association are protected from business debts.
formed by consumers to have their right
6101. Organizational chart is
preserved
A. tenant association A. a picture on the wall of the business
B. wholesaler association B. a diagrammatic representation of the

structure and reporting relationships in
C. consumer cooperative association the organization
D. electricity consumer association C. a chain of command
6097. Finance required for fund modernisation D. determining which which employee
and renovation, special promotional pro- will be promoted the next hierarchical po-
grammes is known as finance sition

6102. Define job analysis 6107. Loadshedding presents a(n) chal-

lenge to Eskom.
A. Identifies and records the responsibil-
ities and tasks relating to a job A. political
B. Outlines the responsibilities and du- B. technological
ties to be carried out by someone em- C. economic
ployed to do a specific job
D. all of the above
C. A document that outlines the require-
6108. Which one of these describe about spe-
NARAYAN CHANGDER
ments and qualifications for a specific job
cialisation?
A. Workers are trained in multiple tasks
D. none of above
B. More time is wasted in doing one task
6103. Concentration of decision making func- C. Replacement can easily be found when
tions at the apex of management hierarchy one worker is absent
is called
D. Workers are easily bored
A. Decentralisation.
6109. What skills must an entrepreneur pos-
B. Delegation
sess. (There may be more than one correct
C. Organisational structure. answer.)
D. Centralisation A. Problem solver
B. Communicator
6104. If the sales revenue is higher than the
total costs, the business is making C. Possesses basic business skills
D. Juggler
A. profit
B. loss 6110. Which of the following is not the ele-
ment of political environment:
6105. Which of the following best describes A. Constitution of the country
the term, obsolete? When consumers:
B. prevailing political system
A. Demand more of a particular product
C. popularity of e-banking
or service
D. Level of political morality
B. Want, and can afford, to buy more
products and services 6111. Which of the following is a financial
goal?
C. Can no longer afford to buy a particu-
lar product or service A. Increased sales and market share
D. No longer want to buy a product or ser- B. Expansion into new overseas markets
vice C. Reduced costs
D. Quality of outputs
6106. is one when one business merges
with or takes over another one in same in- 6112. Poor management is due to both and
dustry at same stage of production
A. Horizontal Integration A. Inefficiency and Ineffectiveness
B. Vertical Integration B. Goals and resources

C. Aims and Objectives the goods or services of the parent com-

D. Efficiency and Effectiveness pany.

A. Franchise
6113. Which of the following is in correct or-
B. Corporation
der? (From the base of Maslow’s Hierar-
chy of Needs up) C. Non-Profit Organization
A. Physiological needs, social needs, es- D. Partnership
teem needs, safety needs and self-
actualisation 6118. Your little sister is sick so your mother
gets her medicine from Walmart.
B. Social needs, safety needs, phys-
A. need
iological needs, esteem needs, self-
actualisation B. want
C. Physiological needs, safety needs, 6119. operating cost is high in
social needs, esteem needs, self-
actualisation A. E-business
D. Self-actualisation, esteem needs, so- B. Traditional business

cial needs, safety needs, physiological C. Local business
needs D. External business
6114. Generally the price would be the 6120. is a voluntary and democratic asso-
demand for the product. ciation of human beings, based on equality
A. lower, lower of control, opportunity, distribution and
mutuality for the promotion of their com-
B. lower, higher
mon interests as producers or consumers.
C. higher.higher
A. partnership
B. Hindu joint family form of business
6115. What is this an example of? C. Co-Operative
A. Market orientation D. none of above
B. Market research 6121. The two major types of offices are
C. Product life cycle A. big and small office
D. Product positioning B. major and minor office
6116. Which of the following is the ideal situ- C. queen and king office
ation? D. left anf rigght office
A. Authority > Responsibility
6122. The making or the assembling of product
B. Authority = Responsibility is called
C. Authority < Responsibility A. extraction
D. none of the above B. manufacturing
6117. A contract between a parent company C. construction

and a franchisee to use the name and see D. capital

6123. Partnerships require a written partner- 6129. Among the list, which is not part of our
ship agreement. stakeholders?
A. True A. Customers
B. False B. Shareholders
6124. During a financial downturn, a com- C. Society

pany must prioritize stakeholder interests. D. Employees
Whose interests might be prioritized first?
NARAYAN CHANGDER
E. Business
A. Employees
6130. Mr kamlesh sahni a businessman, incur-
B. Shareholders
rred some financial loss due to the dishon-
C. Creditors esty of his workers this loss is caused due
D. Customers to
A. natural
6125. The refers to the inside of the busi-
ness, over which management has full con- B. financial
trol and can also make decisions. C. human
A. micro D. economic
B. market
6131. When something goes wrong in these
6126. Factors important while making the de- areas, the entire organisation suffers.
cision of location of enterprise They are
A. Labour A. Key Defining Areas
B. Raw materials B. Key losing Areas
C. None C. Key Performing Areas
D. All D. Key Result Areas
6127. The wholesaler informs the public about 6132. The person or firm who gets compensa-
his product through tion is called:
A. Telephone A. Insurer
B. Advertisement B. Insured
C. Internet C. Premium
D. All of the above D. Happening of an event
6128. It is an economy where the resources 6133. Provides clear expectations for what
are owned and controlled by both private needs to be done and how it should be
and public sector. done.
A. Duodenary Sector A. Autocratic
B. Public Sector B. Democratic
C. Private Sector C. Open/Laisser-Faire
D. Mixed Economy D. Situational

6134. Which of the following will not appear A. Geographical dependence

on a job description? B. Cultural diffusion

A. title of the job
C. Globalization
B. main duties of the job
D. Multiculturalism
C. qualifications needed
D. department the job is in 6139. Which following businesses would you
classify as being in the secondary sector
6135. Indian economy is a kind of economy of industry?
A. global A. An oil exploration company
B. mixed B. A family run farm business
C. capitalist
C. A taxi operating business
D. socialist
D. A shoe manufacturer
6136. The principles of management can be
changed according to the prevailing situa- 6140. Which of the following was the chief
tion in organisation. This shows that man- means of transport during the Trans-
agement principles are Saharan trade?
A. Flexible A. Motor lorries
B. Behavioral B. Horses
C. Scientific C. Camels
D. Universal D. Aeroplanes
6137. What is the purpose of studying busi- 6141. Market research can collect data
ness ethics?
A. only from primary sources.
A. To learn how to manipulate others for
personal gain. B. only from secondary sources
B. To develop unethical business prac- C. from both primary and secondary
tices for competitive advantage. sources.
C. To understand and apply moral prin- D. any of the above
ciples and values in business decision-
making and behavior. 6142. Joint ventures can consist of (you can
choose more than one)
D. To ignore ethical considerations and
focus solely on profit. A. Public company
6138. When countries depend on each other B. Foreign company

for goods and services this is called- C. Private company
D. Global enterprise
6143. If I run a micro business I can employee

7 staff.
A. True
B. False

6144. In which age the use of management C. Departmental Undertakings

started? D. Multinational Companies
A. middle
6149. This approach is oriented toward the
B. modern application of management principles for
C. ancient more effective and efficient functioning of
the organization.
D. maurya
A. Scientific Management
NARAYAN CHANGDER
6145. What statements are true of planned
B. Bureaucratic Organizations
change?
C. Administrative Management
A. The activities that are proactive and
purposeful; they are intentional, goal- D. Total Quality Management
oriented activities. 6150. In maturity stage, the price of a product
B. The goals of planned change are im- is reduced to compete with other competi-
proving the ability of the organisation to tor
adapt to changes in another environment A. True
and changing employee behaviour.
B. False
C. The change agents are people who re-
act to and assume the responsibility for 6151. Cheques can be or
managing change activities. A. Open, crossed
D. Is accidental in nature. B. Valid, stale
6146. Lack of overall planning and poor C. Open, valid
decision-making can lead to business fail- D. Stale, crossed
ure. This is known as:
6152. These refer to businesses that are con-
A. Poor management
trolled by the government
B. Poor quality
A. State own enterpride
C. Poor understanding of the economy B. State owned enterprises
D. Poor sales levels C. Woolworths
6147. What are the two components of fiscal D. Education department
policy?
A. tax and interest rate
B. government spending and tax
C. interest rate and money supply
D. government spending and money sup-
ply
6148. Minimum 51% of the paid up capital is

held by Government. Name the Company.
A. Statutory Companies A. document furniture
B. Government Companies B. filling cabinet

C. file bookcase 6160. What’s a franchisee?

D. chest of drawers A. A franchisee is the initial fee paid to

the company
6154. When there is a wholesaler and retailer
involved in distribution B. A franchisee is a company that owns
the service and grants rights to another
A. Zero stage Channel of Distribution
business.
B. One stage Channel of Distribution
C. A franchisee is formed when the fran-
C. Two stage Channel of Distribution chisee buys a business.
D. Confused!!
D. A franchisee is the person buying the
6155. Fixation of standards right to run a business.
A. Establishing the desired level of per- 6161. Unemployment occurs when
formance.
A. Someone wants a job but can’t find
B. Actual work done work
6156. The left hand side of a cash book is the B. Someone is able and willing to work
side. but can’t find a job
A. payment. C. Someone is able to work but does not
B. drawing. have employment
C. receiving. D. Work provided is not sufficient to meet
D. giving. the needs of workers
E. adding. 6162. ‘Having a risk is one of the characteris-
6157. Assets are divided into tics of a business’. Which of the following
risk could be considered by you as a con-
A. Current assets trollable risk by business?
B. Non-current assets A. Changes in consumers taste, pattern
C. Capital and demand
D. Non-current and current liabilities B. Changes in production technology
6158. What is a business owned by stockhold- C. Wrong decision of management, re-
ers/investors but operated by others? garding the usage of the resources of busi-
A. Sole Proprietorship ness
B. Partnership D. Shortage in raw materials and fuel
C. Corporation E. Increase in market competition
D. none of above 6163. What is the purpose of situational anal-
6159. What is true about Joint stock com- ysis in marketing?
pany? A. To identify target markets
A. Limited liability B. To create a financial forecast
B. Perpetual succession C. To monitor and control the marketing
C. Minimum 7 members required process
D. Common Seal D. To develop marketing strategies

6164. Which of the following does not follow C. Cafe worker

the Scalar chain? D. Teacher
A. Functional structure
6170. Process of assigning duties, grouping
B. Divisional structure tasks, establishing authority and allocat-
C. Formal organisation ing resources is called
D. Informal organisation A. Pervasive
B. Dynamic
NARAYAN CHANGDER
6165. What is the main objective of private en-
terprise? C. Planning
A. Employee satisfaction D. Organising
B. Environmental sustainability 6171. Balance b/d means
C. Social welfare A. brought down
D. Maximize profit B. bill down
6166. After sending an invoice, if the seller no- C. bill debt

tices that the goods delivered to the buyer D. brought deep
have been undercharged, he can rectify the
mistake by preparing a:- 6172. What could happen if the partners
doesn’t contribute capital, goods, skills or
A. Credit note labour to the business. choose the most
B. Debit note correct answer. (APP)
C. Letter of advice A. It will cause conflict between the part-
ners of the business.
D. Letter of regret
B. There will be less profit, hence the
6167. What do you call a sleeping dinosaur? business will not grow.
A. A sleepasaur C. The partners will get into debts.
B. Snorlax D. Due to lack of capital, goods, skills or
C. Niterex labour, the business will lose customers.
D. A dino-snore 6173. is a voluntary association of per-

sons who work together to promote their
6168. The person who sets up his/her own economic interest. It works on the princi-
business unit is referred to as ple of self-help and mutual help
A. Entrepreneur A. Partnership
B. Entrepreneurship B. Co-operative Society
C. Enterprise C. JHF
D. Both a & c D. God knows
6169. Which of the following is a Primary sec- 6174. Recording transactions is a task carried
tor Job out by?
A. Farming A. Marketing department
B. Factory worker B. Finance department

C. Production department 6180. Which of the following is an example of

D. none of above legal compliance for a sports store?

A. Paying taxes on time
6175. If property can be moved from one place
to another without losing it’s identity, it is B. Offsetting carbon emissions
C. Induction of new employees
A. immovable property D. Paying dividends to shareholders
B. movable property
6181. Full form of MSME is
C. hire purchase
A. Mini, small and Micro Enterprises
D. credit agreement
B. Micro, Small and Medium Enterprises
6176. Which of the following is not a benefit C. micro, Small and Macro enterprises
of devotion to duty in an organization?
D. Micro, small and Mini Enterprises
A. Increase in cost of production
B. Improvement in productivity 6182. agriculture would be an example of
C. Morale booster to the workers A. secondary sector
D. Stress free B. tertiary sector
E. Workers frustration is avoided. C. primary sector
D. none of above
6177. Hindrance of place is removed by:
A. Communication 6183. Which one of the following promotion
tools has mass reach?
B. Advertisement
C. Warehousing A. Advertising
D. Transportation B. Personal selling

C. Sales promotion
6178. In a business organization, who is a risk
bearer? D. Public relations
A. coordinator 6184. Nominal group technique is the request
B. entrepreneur each employee to silently generate ideas
on his/her own before sharing it with the
C. trader
group
D. middleman
A. True
6179. What is a Service? B. False
A. A physical item created to be used,
6185. If Added Value is USD $ 15 and Selling
such as a car, or phone.
Price is USD $ 45 and Others Cost esti-
B. Something useful offered like cell mated is USD $20. How much profit will
phone service or haircut be got it?
C. A presentation to explain a business A. USD $25
idea.
B. USD $ 10
D. A brief visual presentation that shows
the critical details of business products or C. USD $ 5
services. D. USD $ 32

6186. The degree of mobility of factors of pro- 6191. refers to classifying the product into
duction like labour and capital is relatively different groups with same characteris-
in international trade. tics.
A. Less A. grading
B. High B. branding
C. Moderate C. packaging
D. None of the above D. labeling
NARAYAN CHANGDER
6187. Explain an advantage of being a part- 6192. An example for producer good is
nership A. Tractor
A. As there is more than one owner it is B. Newspaper
easier to raise capital (money) to start or C. Package holiday
expand the business
D. Meal at a restaurant
B. Easiest and cheapest form of business
ownership to set up 6193. Which one of the following businesses
would you classify as being in the second
6188. what is not a features of a private lim- respecter of industry?
ited company?
A. Oil exportation company
A. able to raise capital from sales of
B. Family run farm business
shares
C. Doxie operating business
B. legal identity in own rights
D. shoe manufacturer
C. owned by individuals
D. sell shares to the public 6194. ANALYSIS:In which incident would you
apply the force-field analysis?
6189. Which of the following names should A. When you would like to know more
come first in an alphabetical filing? about the business it self.
A. Let’s go B. When making decision, particularly
B. We when implementing change.
C. They are C. When the workers in the business do

not get along
D. Away
D. none of above
6190. For which of the following insurance
6195. There are basic functions of an office
principles does the insured must take all
the possible steps to reduce the loss or A. 5
damage to the subject matter of insur- B. 6
ance?
C. 7
A. Contribution
D. 8
B. Subrogation
6196. Which of the following are examples of
C. Close cause changes that could be made to the market-
D. Mitigation ing mix of a small business?

A. Employing additional marketing staff B. Delegation

B. Conducting secondary market re- C. Decentralization

search
D. Span of control
C. Offering ‘buy one get one free’
D. Producing a marketing budget 6201. A consumer durable company presently
employing 8000 people, desires to diver-
6197. The profit or loss of a company can be
sify its business in furniture segment. To
calculated by using the formula
achieve its objectives it has started shift-
A. Total revenue minus total costs ing from a centralised to a decentrlised
B. Total sales minus variable costs management system. Identify the man-
agement function being performed by the
C. Total cash outflows less total cash in-
company to become a decentralised com-
flows
pany.
D. Total output less input
A. Planning
6198. Deindustrialization can be defined as:
B. Organising
A. A decline in the importance of the pri-
mary sector C. Staffing
B. A decline in the importance of the sec- D. Directing

ondary sector
C. An increase in the importance of the 6202. A short song used in advertising is called
secondary sector a:
D. A decline in the importance of the pri- A. Jingle

mary and secondary sectors B. Pop-up
6199. Which intermediary in the distribution C. Spot
process follows the wholesaler?
D. none of above
6203. Eva:In a country that has large rate of

unemployment between private and State
owned enterprise which type of ownership
would you prefer for companies to choose?
A. State owned enterprise because it
hires many people to lower the unemploy-
A. Consumer
ment rate
B. Sales Representative
B. Private Company because it allows
C. Retailer other small businesses to grow due to the
D. Agent absenteeism of monopoly.
6200. The authority to perform tasks and C. Private company because the produc-
make decisions from higher to lower lev- tion is always high due to the use of tech-
els in the organization is referred to as? nology.
A. Centralization D. none of above

6204. Resources are C. Recruitment, Selection, and Place-

A. Physical paid work ment & orientation
B. a stock or supply of money, materials, D. Training & development, Placement &

staff, and other assets orientation and Selection
C. A person company, or country that 6207. Books of original entry are also known
makes, grows or supplied goods as
D. none of above A. journal
NARAYAN CHANGDER
B. petty cashbook
6205. What is a value?
C. receipt.
A. A fundamental belief or practice about
what is desirable, worthwhile, and impor- D. Voucher.
tant to anindividual
6208. How many different types of training
B. Thoughts that are created indepen- did we learned?
dently with no external influence
A. 35
C. Beliefs or practices that all individuals
B. 4
share and agree upon
C. 3
D. Ideas that individuals are born with
and are not influenced by daily experi- D. 30
ences 6209. It is the benefit that could have been
6206. Selcan, Asma and Afra are the owners gained from an alternative use of the same
of a handicraft unit in the urban area of resources.
Moldova, which is involved in the manufac- A. Scarcity
turing and marketing of traditional mats B. Specialisation
and (the traditional headgear). They de-
cided to shift this manufacturing unit to a C. Opportunity Cost
rural area with an objective of reducing the D. Business Activity
cost and providing job opportunities to the
6210. In order to become a lawyer one has to
locals. They followed the functional struc-
register himself as a member of Bar Coun-
ture in this organisation with a view to
cil of India. Which feature of profession is
increasing managerial and operational ef-
being revealed?
ficiency. They assessed and analysed the
type and number of employees required, A. Ethical code of conduct
keeping in mind that they had to encourage B. Restricted entry
the women, and the people with special
C. Service motive
needs belonging to the rural area. State
the next three steps that they will have to D. Professional association
undertake, for obtaining a satisfied work-
6211. Common name of ATM, credit card, debit
force for their handicraft unit.
Card metro card is
A. Estimating manpower requirement, A. Smart card
training & development, And Placement
& orientation B. Master card
B. Recruitment, Training & development, C. PAN card
and Placement & orientation D. Visa card

6212. EVALUATE:Select the first step in Kurt 6217. Government run organisation that helps
Lewin 3 step change model people find work?

A. Refreeze change unfreeze A. Commercial agencies
B. Change refreeze unfreeze B. Job centres
C. unfreeze change refreeze C. Website

D. Social media
D. none of above
6218. Secondary market is in the form of:
6213. An extra payment when an employee
has done a goodjob. A. Stock Exchange
B. Money Market
A. Bonus
C. New issue market
B. Commission
D. Commercial exchange
C. Performance-related Pay
6219. A sole trader has responsibility for
D. Piece Rate
A. preparing the accounts of the business
E. Time rate
B. all aspects of their business
6214. The funding of directly comes from C. selling the products
government treasury.
D. completing spreadsheets
A. Statutory Corporation
6220. Mr Apeh bought good worth N20, 000,
B. Departmental Undertakings and is entitled to 10% discount. What is
C. Government Company the discount?
D. All of the above A. N2000
B. N1200
6215. Which of the following is a definition of
C. N12000
self-actualisation need?
D. N20
A. National minimum wage
B. Sense of belonging 6221. If chemicals are not properly handled,
they could cause the following except
C. Achieving one’s innermost desire
A. harm
D. Feeling secured B. happiness
6216. explain briefly, do you think there is a C. burn
sector that contribute more than other sec- D. death
tors (EVA)
6222. A speaker’s response to an audiences’
A. No, because all of these sectors de- question should respond by
pends on each other
A. telling the audience to “shut up!”
B. Yes because their jobs are different
B. telling the audience “I’m organized.”
C. Yes but it depends
C. answering the audience’s questions
D. Point B and C are both Correct with a soft tone.

D. answering the audience’s questions A. Discipline

clearly and completely at the appropriate B. Equity
time.
C. Division of work
6223. What should happen to a company’s D. Order
products after it pivots?
A. The company’s products should be dis- 6228. A firm manufacturing simple products
continued. like soap, toothpaste, stationery, etc. re-
quires amount of fixed capital
NARAYAN CHANGDER
B. The company should produce more
A. Large
competitive products.
B. Small
C. The company’s products should
change based on the creator’s opinions. 6229. The 4 P’s-product, place, promotion,
D. The company’s products should price is called
change in a random way. A. price
6224. Which of the following is an advantage B. selling
of a sole proprietorship? C. target market
A. ease of starting a business D. Marketing mix
B. being your own boss.
6230. A key component of lean production is:
C. pride of ownership.
A. Paying suppliers the minimum amount
D. all of the above. possible for materials
6225. Businesses, people, and environment B. Managers telling staff what to do

which a company belongs/operates orig- C. Quality control
inally is called: D. Just in time
A. Local community
6231. The best example of brand loyalty is:
B. Country
A. when a consumer goes on using the
C. Hometown same washing machine purchased sev-
D. Union eral years ago
B. when a consumer keeps buying the
6226. The Business Cycle measures over
same products from the same manufac-
time.
turer
A. wealth
C. when a consumer keeps buying the
B. inflation same type of product from different man-
C. economic growth ufacturers
D. none of above D. when a manufacturer always uses the
same name for its products
6227. The application of this principle of man-
agement leads to higher production and 6232. A partner who is not actually involved
better work for the same effort. Iden- in the partnership but lends his name for
tify the related principle of general man- public relations purposes is a:
agement. A. silent partner.

B. general partner. C. Keep depository institution contact in-

C. nominal partner. formation in your purse or wallet

D. dominant partner D. Change the PIN if it is suspected some-
one else knows it
6233. The single column cash book records all
transactions of the business 6238. What is a disadvantage of Television ad-
A. cash vertising?
B. bank A. It reaches a wide audience
C. cash and bank both B. You can differentiate different target
D. any of cash or bank markets
C. It is expensive
6234. Using the internet to carry out business
transactions? D. none of above
A. L-commerce 6239. Which of the following is NOT the ex-
B. E-commerce ample of Capital
C. M-commerce A. Money
D. T-commerce B. Building
6235. While preparing the sales forecasts the C. Staff
sales forecasts he undertakes intellectual
D. Machinery
thinking concerning Foresight visualization
and issued judgement rather than wishful 6240. The lack of a detailed business plan can
thinking and guesswork. ‘Identify the fea- be a cause of business failure
tures of planning highlighted here
A. Yes
A. Continuous
B. Futuristic B. No
C. Mental exercise 6241. What is an advantage of entrepreneur-

D. Primary function ship? (hint:more than one correct answer)
6236. A trader was given a 2% discount for A. Flexible work hours

paying immediately for good worth N40, B. You are your own boss
000 purchased.The discount received is
C. Recognition
A. N39200
D. Do something that you always wanted
B. N800 to do
C. N8000
6242. How much money an individual makes
D. N40, 000
after accounting for inflation is termed
6237. To use an ATM and debit card safely, fol- A. economic growth
low the following tips except:
B. inflation
A. Memorize the PIN and keep it hidden
C. gross domestic product
B. Report lost or stolen debit/ATM cards
immediately D. real income

6243. Retained earnings are? 6248. What is producer services?

A. an indication of a company’s liquidity A. Goods bought by consumer for own
B. the same as cash in the bank use.
C. not important when determining divi- B. Service bought by consumer for own
dends use.
D. the cumulative earnings of the com- C. Goods produced for other business
pany after dividends use in the production process.
NARAYAN CHANGDER
6244. Code of conduct is a major feature of D. Services produced to help other busi-
nesses.
A. Business
B. Profession 6249. Public sector enterprises are organiza-
C. Employment tions owned by
D. None of these A. joint Hindu Family business
6245. Which of the following statements B. government

is/are true with reference to principles of C. foreign Companies
management?
D. private entrepreneurs
A. The principles are guidelines to action.
B. The principles denote a cause and ef- 6250. Responsibility flows from
fect relationship. A. Superior to subordinate
C. Principles help the manager to take de- B. Subordinate to superior
cisions while performing various manage-
ment functions. C. None of the above
D. All of the above D. none of above
6246. What is the purpose of short-term fi- 6251. What is meant by ‘break-even’?
nancing? A. costs that directly vary with the output
A. Obtaining a loan for a short period of produced or sold
time to address immediate financial re-
B. the output at which total revenue
quirements
equals total costs
B. Acquiring a car loan for a new vehicle
C. show how costs and revenues of a
C. Utilizing personal funds to cover ex- business change with sales
penses
D. the factors that lead to a reduction in
D. Investing money for a short period of average costs as a business increases in
time size
6247. Day to day operating expenses of a
6252. 2 benefits of being an employee are:
business.
A. Assets A. Less risk
B. Liabilities B. Collect the most wealth possible
C. Expenses C. Work/Life Balance
D. Debt D. Getting to build a business

6253. What is the most likely source of finance 6258. MM Ltd. Could have raised the working
for buying a new IT system? capital through:

A. Mortgage A. Commercial banks
B. Factoring B. Loans from financial institution
C. A bank loan C. Issue of Bonds & debentures
D. none of above D. Issue of shares
6254. At least 10 adults, no maximum limit in 6259. To which insurance principle of indem-
case of nity is not applicable?
A. Cooperative Society A. Health insurance
B. Joint Hindu Family B. Fire insurance

C. Marine insurance
C. Partnership
D. Life insurance
D. Company
6260. Which of these forms of redress does
6255. Which of the following company belongs not have to be accepted for a valid Con-
to IT sector in India sumer Complaint?
A. Infosys A. Refund
B. ITC B. Repair
C. Titan C. Replacement
D. THEIR D. Credit Note
6256. Which wholesale trade provide manu- 6261. The process of creating a new or signif-
facturers to expand sales volume because icantly improved good, service or process
of their special expertise is called
A. Manufacturer wholesaling A. invention
B. Merchant wholesaling B. innovation
C. Agents and brokers C. inventing
D. All of these D. invented
6257. A document sent by the seller to the 6262. MONEY MARKET IS A MARKET FOR
buyer at regular interval showing credits TERM FUNDS.
and debits and the balances due is called A. LONG
A. Credit note B. SHORT
B. Debit note C. MEDIUM
C. Invoice D. none of above
D. Petty cash vouchers
E. Statement of accounts nition ofPROFIT?

C. sole proprietorship
D. none of above
6267. centralisation refers to
A. Retention of decision making
B. dispersal of decision making
C. creating divisions as profits
NARAYAN CHANGDER
D. opening new centres of branches
A. The total amount of income a business
6268. Which of the following statements best
makes from selling products or services
defines the term market share?
B. The amount of money a business has
A. The increase in total sales made by a
left over after paying for their costs.
business
C. The total amount of money a business
B. The percentage increase in sales
spends.
made by a business
D. none of above
C. The increase in total market sales
6264. One of the best definition of ‘piece rate’ D. The percentage of total market sales
of pay is: made by one business
A. Each production worker gets paid ac- 6269. What is the main disadvantage of a tall
cording to their quantity of output organizational structure?
B. Workers are hourly paid, therefore the A. Complex information flow
more hours worked the higher the pay
B. Demotivated employees
C. A worker is paid according to the qual-
ity of work. The lower the wastage the C. Little input from the leader
higher the pay D. Too many levels of hierarchy
D. Workers are paid regardless of quality 6270. Flow production is always better than
or quantity of their outputs job production
6265. Define visual communication! A. True
A. Includes methods such as charts only B. False
B. Includes methods such as diagrams, 6271. are general statements which
charts and calling serves as a guideline for decision making
C. Includes methods such as calling, in the organisation.
speaking, and screaming A. Policy
D. Includes methods such as diagrams, B. procedure
charts and videos
6272. Mr. Raj Narayan talks to existing em-
6266. Sara’s Hair Palace is a small, locally ployees for information about candidates
owned beauty salon in Sterling. This rep- in their knowledge who can be recruited
resents what type of business? in organisation. Which method of recruit-
A. corporation ment is highlighted here?
B. partnership A. Casual callers

B. Labour contractors 6277. The process of forecasting an organiza-

C. Recommendations from present em- tions future demand for, and supply of, the
right type of people in the right number is

ployees
called
D. Campus recruitment
Explanation:Mr. Raj Narayan relies on A. Recruitment
recommendations from present employ- B. Human Resource Planning
ees to recruit candidates, highlighting the C. Human Capital Management
method of recruitment.
D. Human Resource Management
6273. Which of the following countries can be
considered a developed economy? 6278. When the income exceeds expenses, a
has been made.
A. Qatar, Canada and Norway
A. liability
B. Ghana, Sri Lanka and Nepal
B. loss
C. Russia, Bangladesh and Syria
C. profit
D. Germany, Chad and Maldives
D. asset
6274. Which of the following is a purchase doc-
ument? 6279. Which one of the following businesses
would be classify as tertiary sector of in-
A. credit note
dustry?
B. invoice
A. Bank
C. letter of enquiry
D. receipt ness
6275. Basic aim of functional foremanship is C. Strawberry farm business
D. none of above
A. Not to divide the work
6280. An increase in output is LEAST LIKELY to
B. To separate top level management mean an increase in
from Chief Executive Officer
A. Profit
C. To separate planning and execution
B. Cash outflows
function
C. Variable costs
D. Fixed costs
6276. Which of the following is not a charac-
teristic of transferable skills? 6281. A production process which entails the
A. Transferable skills are acquired flow of input material and the technology
through various life experiences for transforming this input into the desired
output for consumption fall under which di-
B. Transferable skills can only be applied mension of management
to one job
A. Management of work
C. Transferable skills create a greater
range of career opportunities B. Management of operations
D. Transferable skills enhance an individ- C. Management of target

ual’s human capital D. None of the above

6282. WHICH OF THE FOLLOWING IS NOT AP- 6288. Which of the following is NOT a non-
PLICABLE IN LIFE INSURANCE CONTRACT financial incentive?
A. INDEMNITY CONTRACT A. Status
B. UNILATERAL B. Job enrichment
C. CONDITIONAL C. Bonus
D. NONE OF THE ABOVE D. Employee progress
Explanation:Bonus is an incentive offered
6283. Policeman on duty at your local police
NARAYAN CHANGDER
over and above the wages/salary to the
station. employees. Therefore it is a financial in-
A. Business centive.
B. Employment 6289. Iron Ore
C. Profession
D. none of above
6284. The main disadvantage of rail transport

to the trader is that
A. it carries bulky goods only
B. its cost of carriage is high
A. Land
C. it is slow and inflexible
B. Labor
D. it causes road congestion
C. Physical capital
6285. High employment rates contribute to un- D. Human capital
employment
E. Entrepreneuership
A. True
6290. This stage in the personal financial life-
B. False
cycle is when we buy / rent our own home
Explanation:High employment rates will
decrease the unemployment rate. This A. Dependency Stage
means more people will be employed B. Dependency Stage
6286. What is the most common form of busi- C. Growth Stage
ness ownership? D. All stages
A. Corporation
6291. Co-ordination is needed at?
B. Company
A. Top Level Management
C. Sole Proprietorship B. middle level management
D. LLC C. Lower Level Management
6287. What does risk implies? D. all of the above
A. Predictable happenings 6292. are amounts provided by govern-
B. Danger of loss ment to businesses.
C. Favourable outcomes A. Grants
D. Chances of profit B. An overdraft

6293. Business studies can be defined as the C. Labour relations act

process involved in creating and D. Environmental awareness
needed for the growth of a nation

A. goods and bags 6299. Define “Self-Awareness.”
B. services and snacks A. The ability to understand who you re-
ally are.
C. goods and services
B. The ability to stick to something.
D. snacks and drinks
C. The ability to interact with others in a
6294. This is money by government decree, positive way.
has no alternate value D. The ability to feel what others feel.
A. Specie
6300. Examples of real ledger are shown ex-
B. fiat money cept one
C. gold standard A. cash book
D. barter B. motor account
6295. Controlling take place at level. C. furniture
A. TOP D. stock og=f goods account
B. MIDDLE 6301. True/False:Rail transportation is most
C. BOTTOM efficient for high-value, low-volume
D. EVERY goods.
A. True
6296. The receptionist possesses the follow-
ing qualities except: B. False
A. neatness 6302. involves first identifying potential

B. Politeness resisters.
C. punctuality A. Communication
D. rudeness B. Participation
E. sincerity C. Negotiation
D. Manipulation
6297. There are two levels of channel of dis-
tribution and E. Threat
A. one level 6303. form of business organisation

B. direct refers to a business enterprise exclusively
owned, managed and controlled by a sin-
C. three level gle person with all authority, responsibil-
D. Indirect ity and risk.
6298. Which one of the following factors is A. Partnership

NOT part of the pestle analysis? B. Sole Proprietorship
A. Employee motivation C. Joint Stock Company
B. Exchange rates D. none of above

6304. Not a factor of production 6310. Indian Government purchases

A. the land petroleum products, electronic goods, gold,
machineries, etc., from other countries
B. labour
A. Import trade
C. enterprise
B. Export Trade
D. Time
C. Entrepot trade
6305. A driver driving a bus of a State Road
D. none of above
NARAYAN CHANGDER
Transport Corporation.
A. Business 6311. When presenting, you should show en-
thusiasm for your topic or creation
B. Employment
C. Profession A. True
D. none of above B. False
6306. The shortcut Ctrl + V means to 6312. Which is not a communication method?
A. copy A. online
B. select B. visual
C. paste C. written
D. highlight D. verbal
6307. Make decisions independently with lit- 6313. Which of the following is an input de-
tle or no input from others. vice?
A. Autocratic
B. Democratic A.
C. Let it be
D. none of above
6308. The method that can be used to make

payment for services is by B.
A. cash
B. cheque
C. bank transfer C.
D. all of the above
6309. Advertising is a form on commu- D.

nication
A. unpaid ; impersonal 6314. The contains what the business
B. paid; personal wants to achieve in the future.
C. paid; non-personal A. mission statement
D. unpaid, personal B. vision

6315. Identify the right of consumers being B. Functional

promoted in the given picture.
C. Both of the above

D. Divisional
6320. One of the reasons an entrepreneur

might buy a franchise is
A. it is cheaper than setting up a new busi-
ness venture
B. there is complete control over impor-
tant decisions
A. Right to seek redressal
C. the risk of failure is lower
B. Right to consumer education
C. Right to information D. none of above
D. Right to be heard 6321. Businesses including farming, fishing,

forestry & the extraction of natural re-
6316. Who is the Father of Scientific Manage-
sources e.g. oil, minerals etc.
ment?
A. F.W Taylor A. Tertiary Sector
B. Louis Allen B. Primary Sector
C. Henry Fallot C. Secondary Sector
D. none of above D. The economic problem
6317. All the risks stated below are not in-
6322. What is ONE advantage of a Corpora-
surable except (a)storm(b) earthquake(c)
tion?
gambling (d) thefts
A. Difficult to start
A. thefts
B. storm B. Make all of the decisions
C. earthquake C. Easy to raise money!
D. gambling D. none of above
6318. An important characteristic of a success- 6323. An entrepreneur is someone who works

ful entrepreneur is that: for themselves.
A. they are always rich
B. they are risk takers
C. they are usually shy
D. they want to avoid hard work
6319. If a company deals in metal products and

plastic products, what type of organisa-
tion will be useful for it? A. True
A. Informal B. False

6324. What is the primary purpose of a job B. description

description? C. auction
A. To improve employee skills D. inspection
B. To establish a maximum legal wage
6329. The minimum number of partners in a
C. To negotiate terms and conditions of firm is
employment
A. 2
D. To clearly define the duties and respon-
NARAYAN CHANGDER
sibilities of a job B. 7
C. 10
6325. Which are the following are the advan-
tages for quality control? D. 20
A. Quality is built into each part of the pro- 6330. The final intermediary in an indirect
duction. It becomes a habit for the em- channel that sells products to consumers
ployees
B. Not much training required for con-
ducting this quality check
C. Since each stage of production is
checked for quality, faults and errors can A. Sales Agents
be easily identified and solved B. Wholesalers
D. Products don’t have to be scrapped or C. Producers
reworked as often
D. Retailers
6326. Which of these does a balance sheet
show 6331. Which of the following is not a solution
to TAP?
A. How much gross profit a business
made A. Partiality
B. Its total revenue B. Respect to the rule of law
C. What a business owns and owes C. Probes on improper operation of pub-

lic funds
D. How much it paid in rent
D. Better wages and salaries
6327. Which famous 1994 Christmas song
6332. To means to leave money or other
earns Mariah Carey £400, 000 in royal-
valuable items in a safe place.
ties each year?
A. I don’t want a lot for Christmas
B. Make my dreams come true
C. Underneath the mistletoe
D. All I want for Christmas is you
6328. A method of buying in which goods are

sold to the buyer who offers the highest
price (highest bidder) is called A. Deposit
A. sampling B. Drop

C. Lodge 6338. This word means “a picture, short film,

song, etc. that tries to persuade people to
D. Teller
buy a product or service”

6333. What kind of body language should you A. modification
have during a presentation? B. advertisement
A. hands at sides C. liaison
B. hands behind back D. inventory
C. hands in the pocket 6339. The general rule in accounting is to
D. clutching hands receiver and the giver.
A. praise, insult.
6334. leadership style in which the leader B. commend, command.
makes all decisions on their own with little
or no input from others C. debit, credit.
A. Authoritative Leadership D. hire, fire.

E. credit, debit.
B. Let it happen
C. Participative Leadership 6340. The records of the profits and loss of an
organization can be found in depart-
D. none of above ment
A. accounts
6335. What is an example of a service?
B. advertising
A. A bus journey
C. personnel
B. a bus A bus
D. sales
C. a bus stop A bus stop
6341. Meaning of the term ‘controlling’
D. none of above
A. Evaluation of actual performance of
6336. A business uses online methods to work against planned or standard perfor-
spread a message. This is known as mance
A. Viral Marketing B. Bringing together all the activities for

smooth functioning of the organization
B. Data collection
6342. Which one of the following is the best
C. Social media definition of economies of scale?
D. Newspapers A. Costs fall as output increases
B. Costs per unit fall as the firm expands
6337. Top management is concerned with for-
mulation of C. Average costs rise as the firm expands
A. guidelines for supervisors. D. Fixed costs fall as output increases
B. long-term plans. 6343. A business owner who prefers to main-

tain complete control of all business activi-
C. short-term plans.
ties might consider structuring the venture
D. None of these as a(n)

A. sole proprietorship
B. general partnership.
C. franchise
D. corporation.
6344. The process of holding shares in elec-

tronic form is known as
NARAYAN CHANGDER
A. Demutualisation
A. Finance
B. Dematerialisation
B. Operations
C. Speculation
C. Marketing
D. None of the above D. Human Resources
6345. Which of the following is a type of seg- 6349. A blue collar worker is
mentation based on how much a customer A. Office based employee
earns?
B. Manual based employees
A. Lifestyle
6350. Broadcasting advertising includes inter-
B. Age
net and email.
C. Location A. True
D. Income B. False
6346. A summarized record of information re- 6351. The head of sales department is called
lating to all mails received by an organisa-
tion is called book A. Sold
A. dispatch B. Planning
B. inward C. Manager
C. outward D. Sales manager
D. postage 6352. It is very difficult to detect the source
of such communication
6347. Need for cloth will be included under
A. Upward communication
which type of need?
B. Vertical communication
A. Safety
C. Lateral communication
B. Physiological
D. Informal communication
C. Ego
6353. To survive and grow business firms
D. Social adopted aggressive selling techniques to
attract customers to buy their product.
6348. Which department is responsible for
selling goods/services to customers that A. Production Concept
will satisfy their needs/wants? B. Product concept

C. Selling concept B. Debit card

D. none of above C. Automated teller machine

6354. Which of the following is a benefit to a D. overdraft
business of minimising waste in its supply
chain? 6359. what are TWO benefits of a motivated
workforce?
A. Lower unit costs
B. Higher labour turnover A. This can result in better productivity
C. Higher revenue B. customer service will most likely im-

prove
D. Purchasing economies of scale can be
achieved C. you can pay them less because they’re
enjoying work
6355. It is the process of introducing the se-
lected employee to other employees and D. they only work when they feel like
familiarising him with the rules and poli- working
cies of the organisation.
6360. Company PQR introduces a wellness
A. Recruitment program for its employees. This primarily
B. Selection focuses on:
C. Training and Development A. Employee engagement
D. Orientation B. Skill development
6356. A person who possesses right attitude C. Performance management

to work has the following characteristics D. Compensation
except
A. consistency 6361. Which one of the following business doc-
uments is used when there is an overpay-
B. hard work
ment?
C. honesty
A. Invoice
D. punctual
B. Credit Note
E. truancy
C. Delivery Docket
6357. Which is not a factor taken into con-
sideration when choosing a communication D. none of above
method?
6362. Directing helps
A. the receiver
A. to bring stability and balance in the or-
B. the sender ganisation
C. cost
B. to initiate action by people in the or-
D. the message details ganisation
6358. which of the following do not come un- C. helps to reduce resistance and de-
der E-banking? velop required cooperation
A. electronic fund transfer D. NONE OF THE ABOVE

6363. Our account walk out of the door each A. A sole trader is owned by 1 person,
evening. We have to make sure that they whereas partnership is owned by 2-20
come back the next morning. Here the ac- members.
count refer to B. Partnership has 2 directors & sole
A. (a) Vehicles trader has 1 director.
B. (b) account C. It is not easy to establish a sole trader
than it is for partnership.
C. c) Employees
NARAYAN CHANGDER
D. (d) Machines
6368. Money is something that is
6364. writes official letters to other orga-
A. Accepted by banks
nizations as directed by a superior officer
B. Locally accepted
A. Gate man
C. Regionally accepted
B. Office staff
D. Universally accepted
C. Pastor
6369. Which of the following is a financial in-
D. Janitor
centives?
6365. Restrictions that prevent a message A. Promotion
from being sent/received/understood ef- B. Stock incentives
fectively is called
C. Job security
A. Communication barriers
D. Employee participation
B. Internal communication
6370. The private sector is funded by tax
C. One-way communication
A. True
D. Transmitter
B. False
6366. Things that you can see and touch are 6371. Which of the following is a disadvan-
tage of purchasing a franchise?
A. They are turnkey businesses.
B. Startup costs are high.
C. There are no royalty fees.
D. There are very few rules in a franchise.
6372. Decision making involves subordinates

and there is delegation of responsibility.
A. Wants
A. Decentralisation
B. Services
B. Centralisation
C. Goods
6373. Processing of information received in an
D. Needs
office means.
6367. What is the difference between a sole A. Sorting, analysing, and summarising
trader and partnership? (UND) the information

B. Sending the information to the recep-

tionist

C. Filing the information
D. Destroying the information
6374. What is the key of managerial posts? A. Risk

A. Responsibility B. Options
B. Authority C. Reward
C. Accountability D. Benefit
D. None of these 6380. Which should NOT be on a job descrip-
tion?
6375. Investors find it useful to compare the
size of businesses. A. Qualifications
A. True B. Hours
B. False C. Duties
D. Location
6376. A has been asked to bring customers to
the organisation.He must also be given 6381. Which of the following is a concern of
A. Authority organizing?
B. Responsibility A. Arranging an organization’s structure
C. Car B. Coordinating its managerial practices
D. Addresses C. Use of resources to achieve goals

D. All of the above
6377. When income from sales equals the to-
tal cost of producing, and selling goods. 6382. is an example of Motivators
A. Breakeven Point A. Achievement
B. loss B. Status
C. profit C. Security
D. I would do the math D. Salary
6378. The person who coordinates and con- 6383. Which of the following is a non-financial
trols other to achieve his aims is method of motivation?
known as A. Commission
A. capital B. Autonomy
B. labour C. Remuneration
C. factors of production D. Bonus
D. entrepreneur
6384. Disadvantages include limited life and
6379. What word refers to a chance of danger the potential for conflict between partners
or loss? A. Sole Propriotorship

B. Partnership C. business studies

C. Corporation D. PHE
D. none of above
6390. Which of the following money market
6385. Identify and explain reason the increase instruments is also known as zero coupon
of globalisation in current year. bond?
A. Improved with cheaper travel links A. Treasury bills
and communication for business to deal
NARAYAN CHANGDER
easier by using transportation and inter- B. Commercial paper
net access to compare the price ordering C. Call money
products.
D. Certificate of deposits
B. Expensive travel links and communica-
tion for business to deal and internet dif- 6391. Management is a group activity.
ficult to access for comparing the price of
the products A. True
B. False
6386. Which phrase best describes the concept
“collective bargaining”?
6392. WHAT IS THE IMPORTANT DOCU-
A. Continuous improvement MENT WHICH HELPS TO SETTLE DIS-
B. Strength in unity PUTES/CLAIMS BETWEEN INVESTOR AND
BROKER?
C. Quantity over quality
D. Fight for what is right A. CONTRACT NOTE
B. DEPOSIT DEED
6387. Which of the following columns is not
part of a journal? C. DEMAT NOTE
A. cash D. ALL OF THESE
B. credit
6393. deals with the way a company or
C. date organisation need to reconcile a company’s
D. folio finances or that of any organisation.
6388. the capital for the cooperative society A. Shorthand

raised B. Accounting
A. invest from members C. Book keeping
B. deposits from members
D. Keyboarding
C. government grants
D. A & B 6394. A minor in a business is an example of
E. all the above
A. Nominal partners
6389. teaches 1 how to establish and start
business B. Partners in profits
A. agriculture C. I dont care
B. food and nutrition D. none of above

6395. How many “ways” of communication? 6400. This is when there is only one business
owner?
A. 1

B. 2 A. Limited Company
C. 3 B. Partnership
D. 4 C. Sole trader
D. none of above
6396. What is the computerized tool for mak-
ing online transactions called? 6401. The work time and work effort that peo-
A. ATM ple devote to producing goods and services
is
B. ICT
A. Labor
C. I-Phone
B. Land
D. MTN
C. Capital
6397. This type of can change and does not al-
D. Rent
ways stay the same
A. Fixed 6402. One of the benefits becoming an en-
trepreneur is
B. Variable
A. No risk
C. Total
D. none of above B. no opportunity cost
C. More independence
6398. Business Risk arises due to
D. Cannot be success
6403. “He discusses his problem with his sub-

ordinate, Sonia, who is a post-graduate
from a reputed college and asked her to
solve the problem so that he ccan con-
centrate on other key factors.” Identify
the principle being described in the above
A. Natural Cause lines.
B. Economic Cause A. Unity of command
C. Human Cause B. Division of work
D. All of The Above C. Authority & responsibility
6399. Each of the following are possible ways D. Unity of Direction
to increase efficiency except
6404. Mary goes to Florida every three month
A. increased automation to shop. On her return she sells her goods
B. more technology used in production in the vendors’ mall.
C. workers have more skills A. private
D. using more resources B. public

6405. A business is purchasing a new property. 6410. A partner who is not actually involved
Which source of finance would be the most in the partnership but lends his name for
appropriate? public relations purposes is a:
A. Shares A. Silent Partner
B. Mortgage B. General Partner
C. Niche C. Nominal Partner
D. Resource D. Dominant Partner
NARAYAN CHANGDER
6406. What is a key feature of globalisation? 6411. Choose two characteristic of successful
entrepreneurs.
A. Goods and services are traded freely
across international borders A. Always rich
B. There is a high level of interdepen- B. Self-confident
dence between nations C. Effective communication
C. Capital can flow freely between differ- D. Usually shy
ent countries
6412. “Let’s work together to solve this!” is
D. All of the above
an example of this leadership style:
6407. A is a place for selling raw materi- A. Autocratic
als and finished goods (a) Market square
B. Democratic
(b) Free Market (c) Commodity market
C. Let it happen
A. Market square
D. Self Managed Team
B. Free market
C. Commodity market 6413. is a transaction in which goods and
services are bought and sold are paid for
D. Money market
immediately
6408. which of the following is incorrect re- A. Immediate transaction
garding the limitation of e-business?
B. Credit transaction
A. incongruence between order giving
C. Cash transaction
and order fulfilment speed
D. Debit transaction
B. easy acceptance by people as they
quickly adjust to new technology 6414. An individual or group who buys prod-
C. low personal touch as it lacks interper- ucts
sonal interactions A. Product
D. all statements are correct B. Service
6409. How do you reduce the risk of starting C. Good
a new business? D. Customer
A. Advertising 6415. True/False:Sales promotion is a long-
B. Planning term strategy focused on brand building.
C. Investing A. True
D. none of above B. False

6416. When a business launches an updated C. personal selling

product with new features, it is best de- D. None of the above
scribed as adding value through:

A. Convenience 6421. If you are showing Enthusiasm you
should
B. Branding
C. Quality
D. Design
6417. Which of the following is not an of ele-

ments of financial statements.
A. assets
B. income
C. liabilities
D. expenses and equity
E. land
A. show facial expression
6418. Which form of media is formatted
B. You should show positive facial expres-
around special interests and has a longer
sions and a relaxed or inviting body lan-
lifespan than most other media?
guage
A. Magazines
C. show body language
B. Outdoor
D. look fake
C. Transit
6422. Any individual who operates a business
D. Television
or service as a sole owner is
6419. preference shares have a right to A. Multi-employed
share the profit after making payment of
B. Self-employed
divided
C. Digi-employed
A. Redeemable
D. Compu-employed
B. Participating
C. Cumulative 6423. Sales $88 000 Cost of sales $42 000
means GP is
D. Convertible
A. 44 000
6420. Durantee Ltd is a company in skin care
B. 48 000
products. Considering that direct market-
ing is powerful tool to create demand for a C. 46 000
firm’s products, it has been decided to de- D. none of above
ploy a team of 50 salesman over next one
month. identify the element of promotion 6424. what cannot be delegated from the fol-
mix being adopted by the company. lowing?
A. Advertising A. authority
B. Sales promotion B. responsibility

C. strength B. Profit= Revenue / Cost

D. invaluable asset C. Profit= Revenue * Cost
D. none of above
6425. True or False?Email is an example of in-
direct marketing. 6430. Which one of the following businesses
A. True would be classify as primary sector of in-
dustry?
B. False
A. Bank
NARAYAN CHANGDER
fied as an auxiliary to trade?
ness
A. Mining
C. Strawberry farm business
B. Insurance
D. Bus operating business
C. Warehousing
6431. What Am I?
D. Transport
6427. If you decided you wanted to own a Mc-

Donalds, what would you be?
A. Good
B. Service
6432. Planning cannot foresee everything,

and thus, there may be obstacles to effec-
A. Franchise tive planning. Identify the related limita-
B. Franchisor tion of planning.
C. Franchisee A. Planning leads to rigidity.
D. Entrepreneur B. Planning may not work in a dynamic en-
vironment.
6428. A capital resource is:
C. Planning does not guarantee success.
A. Gifts of nature
D. Planning reduces creativity.
B. A person who risks their own time and Explanation:The business environment is
money to start a business dynamic, nothing is constant. It becomes
C. Money that is left over after paying op- difficult to accurately assess future trends
erating costs in the environment if the policies are mod-
ified in the country or there is a natural
D. Man made things that help make a
calamity
good or service
6433. What is the best method of communica-
6429. What is the equation for working out a tion if you want to give members of staff
businesses profit? an opportunity to discuss views about a
A. Profit= Revenue-Cost new business plan?

A. Staff meeting 6438. Application for approval of name of a

B. Email company is to be made to:

A. SEBI
C. Letter
B. Registrar of Companies
D. Notice board
C. Government of India
6434. The “Product life cycle” is made up of 6 D. Company Law Board
stages. What is the first stage
A. Research and development 6439. What is the meaning of privatisation?
A. when a partnership convert into a pri-
B. Saturation
vate limited company
C. Maturity
B. when a government or state owned in-
D. Growth dustry is buy from private sector
6435. IT INVOLVES TRANSACTION TAKING C. when a government or state owned in-

PLACE BETWEEN BUSINESS AND CUS- dustry is sell to private sector
TOMERS D. none of above
A. B2B 6440. Which of the following is a characteris-
B. B2C tic of a sole proprietorship?
C. C2C A. Unlimited liability
D. INTRA-B COMMERCE B. Separate legal entity.

C. Multiple owners.
6436. This business organisation tells us that
D. Limited liability.
the owners have minimal influence in
terms o controlling or running the business 6441. Choose the correct option
and its is also because the shareholder are
spread all over the country and a very
small percentage attend the general meet-
ings. Identify the limitation of the joint
stock company.
A. complexity in formation
B. lack of secrecy
C. conflict in interests A. cutting
D. oligarchic management B. scissors
C. cutters
6437. If the cost per unit is £100 and contri-
bution per unit is £75, what are the total D. none of above
variable costs if 150 units are sold? 6442. To make bread from wheat is
A. £11, 250 A. primary sector
B. £3, 750 B. secondary sector
C. Not possible to calculate C. tertiary sector
D. £15, 000 D. none of above

6443. is a handwritten note, disjointed ma- 6448. Even though the ancient society prod-
terial that need to be typed in a readable uct their needs and wants by themselves,
and meaningful way these needs and wants are now mostly ob-
A. manuscript tained through market. This happens due
to.
B. manuscret
A. Barter system
C. manual
D. memorandum B. Job production
NARAYAN CHANGDER
C. Direct production
6444. What is the formula for Total Cost
A. actual or budgeted sales-break even D. Indirect Production
sales E. Primary Production
B. total fixed cost + total variable cost
C. opening balance + net cash-flow 6449. How might a pressure group impact the
marketing mix of a company? SELECT 2
D. price x quantity
A. The business may have to reduce
6445. What is a benefit to an Australian cloth- prices
ing company of outsourcing its manufactur-
ing overseas? B. The business may have to increase
prices
A. It can control the production costs.
C. The business may have to change how
B. It can lower human resource compli-
the product is made
ance costs.
C. It can decide which particular employ- D. The business will hire less staff
ees manufacture its products. E. The business will have to pay staff
D. It can consider foreign manufacturer’s more
workers as its own employees.
6450. What source of finance will lead to the
6446. What are common mistakes people have owners taking a smaller share of the prof-
with contacts its?
A. Not having a contract at all A. Bank loan
B. Failing to provide for a clear opportu-
B. Taking on a new partner
nity for termination for each party
C. Not considering what constitutes a C. Crowdfunding
breach D. Trade Credit
D. people do not read them
6451. How can added value of a product be
6447. The right sign for hyphen in shorthand increased?
is
A. Decreasing quality
A. =
B. z B. Raising prices
C. .x C. Increasing cost of production

D. ? D. Reducing prices

6452. When a furniture manufacturer uses an- 6458. Which of the following statements best
other business to produce sofas on its be- defines the techniques of management?
half it is known as:

A. It is a set of guidelines to take deci-
A. Merger sions and actions.
B. Outsourcing B. It is a procedure which involves a se-
ries of steps to be taken.
C. Takeover
C. They are general rules for behaviour of
D. Franchising individuals.
6453. S t e t in a manuscript refers to D. none of the above.
A. remove text 6459. SO strategies in a TOWS analysis use

strengths to take advantage of opportuni-
B. copy text
ties.
C. keep text underlined with dots or
A. True
dashes
B. False
D. underline text
6460. Name the risk which involves both pos-
6454. Define tariff. sibility of gain as well possibility of loss
A. Tariff is a form of trade taxes that gov- A. Pure risk
ernment can use to raise revenue.
B. Speculative risk
B. Tariff is a form of individual taxes C. Business risk
6455. UNDERSTANDING:Who has three D. None of the above
stages of change?
6461. A company is restructuring its depart-
A. John Kotter ments. This process is part of:
B. Kurt Lewin A. Job analysis
B. Workforce planning
6456. cutting down of trees is an example of
C. Employee relations
A. tertiary
D. Training and development
B. secondary
C. quaternary 6462. Efficiency means
A. doing the tasks correctly
B. doing the tasks with minimum cost
6457. Which is related to the demerit of func- C. deriving more benefits by using less re-
tional structure? sources
A. Minimal duplication efforts D. All of the above
B. Increasing managerial and opera-
6463. What is a business plan?
tional efficiency
A. Business plan should clearly layout the
C. Less emphasis on overall enterprise
long term milestones that are most impor-
D. Promotes control and coordination tant tothe success of your business.

B. Business plan answers investor ques- 6468. Entrepreneurs take calculated risks.
tions such as:is there a need for prod- A. True
uct/service? ;What are the financial pro-
jections? ; What is the company’s existing B. Home
strategy? 6469. A profit is:
C. It is a written document that describes A. Man made things that help make a
in detail how and a business (usually a good or service
start-up) definesits objectives and how it
B. The money left over after paying off op-
NARAYAN CHANGDER
is to go about achieving its goals.
erating costs
D. Creating business plan forces you to
C. Gifts of nature
analyse the competition. It can be direct
or indirectand it is critical to understand D. The amount of money it takes to run a
the company’s competitive advantage. business
6464. What is the study of economics and man- 6470. One of the drawbacks to division of la-
agement known as? bor is that
A. output and efficiency falls
A. Biology
B. workers spend time on training to do
B. Physics
several different jobs
C. Business Studies C. workers can become bored through
D. History concentrating on one job
D. no machinery is used and this slows
6465. A hairdresser includes proceeds of the
down production
sale of salon equipment in the business’s
income statement. Which limitation of fi- 6471. Mr. Saleem, an ice-cream seller, has
nancial reporting is evident? opened another branch of his ice cream par-
A. Timing issues lour. Such a business growth is considered
as
B. Valuing assets
A. internal growth.
C. Normalised earnings
B. external growth.
D. Capitalising expenses
C. take over.
6466. Ledger is classified into the following D. integration.
except
6472. Deflation:an increase in the average
A. Cash price level of goods and services-it results
B. Impersonal in a fall in the value of money.
C. Nominal A. True
D. Personal B. False
6467. ANALYSE:Do you think crises can course
true with reference to principles of man-
a stuff member to freeze?
agement?
A. Yes A. The principles of management have
B. No evolved

B. The principles of management are yet 6479. The column that differentiate single col-
to be evolved umn cash book from double column cash
book is column.

C. The principles of management are in
the continuous process of evolution A. credit.
D. None of the above B. debit.
C. bank.
6474. Being respectful in a store, right or re-
sponsibility D. cash.
A. Right E. draft.
B. Responsibility 6480. Which of the following is an example of

horizontal integration between two busi-
6475. How is a tariff best described? nesses?
A. A tax on imports A. An oil company and an insurance com-
B. A violation of human rights pany merge
C. Comparative Advantage B. A steel firm takes over a coal mine that

supplies coal
D. Contributing to a favorable balance of
trade C. A shoe shop buys out a shoe factory
D. Coca-Cola takes over a small soft drink
6476. ARRANGEMENT BY WHICH A BANK business
ALLOWS HIS CUTOMER TO BORROW
MONEY UPTO SPECIFIC LIMIT. 6481. Which of the following is a financial mo-
tivator?
A. CASH CREDIT
A. Praise
B. PASS BOOK
B. Training
C. CASH BOOK
C. Bonuses
D. ACCOUNT PAYEE
D. Opportunities for more responsibility
6477. Which is usually NOT included in a job
6482. A company introduces a virtual reality
description?
experience in its advertising. Is this a mar-
A. Salary keting or sales promotion strategy?
B. Job duties A. Marketing
C. Qualifications B. Sales Promotion
D. Conditions C. Both
D. Neither
6478. Management by exception is often re-
ferred to as 6483. the world’s largest coffeehouse chain is
A. Control by exception A. costa coffee
B. Actual exception B. cafe coffee day
C. Default exception C. barista
D. All of the above D. Starbucks

6484. identify the correct item needed in the C. Rent

recruitment process D. Salaries
A. Recruitment policy E. Wages
B. employee benefits
6490. The tool used to analyse the market en-
C. the course of life vironmnet is:
D. none of above A. PESTLE
6485. What is the definition of Responsibility? B. SWOT
NARAYAN CHANGDER
A. An obligation to act without being told C. Porters
B. An obligation to do what your told D. All of the above
C. An obligation to always do right 6491. Small Scale Industry in service sector
D. An obligation on the part of a leader to with the capital investment in the equip-
take action ment of Rs 1 crore is:enterprise Enterprise
A. Micro
6486. The system within a country which de-
termines the production, exchange and B. Small
consumption of goods and services. C. Medium Enterprise
A. Barter D. Large Enterprise
B. Economy 6492. this of business is owned by two or
C. Organization more people
D. none of above A. partnership
B. cooperation
6487. is when the production process is
split up into different. C. private company
A. Division of labour D. public company
B. Specialisation 6493. When an organization is concerned
C. Both about personal growth and development
of employees which management objec-
D. none of above tive is highlighted
6488. It refers to the process of searching A. social objective
for prospective employees and stimulating B. organisational objective
them to apply for jobs in the organisation.
C. personal objective
A. Selection
D. none of these
B. Training and Development
6494. Cadbury chocolate has alot of competi-
C. Recruitment
tors in its market. They have a lot of re-
D. Orientation turning customer This is known as
6489. The following items are found in debit A. Customers
side of trial balance except B. Customer Loyalty
A. Electricity bill C. Negative comments
B. Loan D. Returning employees

6495. The main reason why an entrepreneur 6500. A sandwich shop bakes a variety of
will convert an LTD into a PLC is breads throughout the day. Customers se-
lect the choice of bread and filling(s) and

A. they don’t want to remain in the pri-
vate sector sandwiches are then made to order. Which
pair of performance objectives would have
B. they want to gain the benefits of lim- influenced the development of t approach?
ited liability
A. Cost and efficiency
C. they want to keep the annual accounts
secret B. Efficiency and quality
D. they want to raise additional capital to C. Cost and customisation
expand the business
D. Quality and customisation
6496. What happens to break-even output if
contribution per unit increases and fixed 6501. Which of the images below relate to
costs stay the same? mass marketing?
A. It increases
B. It stays the same
C. It is cancelled out A.
D. It falls
6497. The principle of freedom that users of a
particular product are entitled to is
A. Origin
B.
B. Consumerism
C. Consumer right
D. Consumer responsibilities
6498. Which principle has given by Fayol and
C.
Taylor has similarity
A. Unity of direction and unity of com-
mand
B. Fair wage system and differential
wage system
D.
C. Division of work and Functional fore-
manship
D. All of above
6502. MMM Ltd.’s fixed capital can be af-
6499. It is the right to give orders and make
fected by:
decisions
A. Size of the business
A. Authority
B. Delegation B. Liberal credit policy.
C. Power C. Terms of purchase and sale
D. Unity of command D. Length of the manufacturing cycle.

6503. Which is not a type of leadership? 6508. Controlling does not highlight the devia-
A. Autocratic tions in the process
B. force majeure A. True
C. let it happen B. False

D. democratic 6509. The main aim of establishing a business
is to
6504. Which of these is not a career opportu-
A. satisfy customers
NARAYAN CHANGDER
nity in Business Studies?
A. accountancy B. feed well
B. marketing C. make profit
C. banking D. face competitors
D. management 6510. A plumber who’s providing his services
E. pharmacy independently might be a
A. Sole proprietor
6505. An interview in which has a set of stan-
dardized questions is known as B. Public limited company
A. behavioral interview C. Partner
B. structured interview D. Franchise
C. situational interview 6511. What is the role of a shareholder in a
D. unstructured interview corporation?
6506. Business activity is classified into three A. Ownership rights and potential divi-
sectors. What are they? dends
A. Primary, Secondary and Charity B. Providing legal advice to the corpora-
tion.
B. Secondary, Charity and Corporate
C. Managing day-to-day operations.
C. Primary, Secondary and Tertiary
D. Voting on company decisions.
D. Primary, Corporate and Tertiary
6507. The following picture represents which
of delegation?
externality?
A. Responsibility
B. Authority
C. Accountability
D. Decentralisation
6513. Definition of a sole trader is

A. Social Cost A. business only employs one person
B. Social Benefit B. business was owned by one person
C. Private Cost C. firm has a single customer
D. External Cost D. none of above

6514. Which of the following are the features

of joint hindu family business?

A. Membership by birth
B. Karta is the head of the family
C. All members have unlimited liability
D. Use ancestral property to form the
HUF A. Introduction
6515. Land, labour, capital and enterprise are B. Decline

collectively known as C. Maturity
A. Goods and services D. Growth
B. Business cycle 6520. An agreement between a borrower and
C. Factors of production a lender, where the borrower agrees to
repay money with interest over time.
D. Output
6516. Car allowance, housing, medical aid

comprises of
A. Retirement Benefits
B. Perquisites
C. Bonus
D. Allowances A. Loan
B. Interest
6517. choice54
C. Income
A. 4
D. Deposit
B. 7
6521. are those resources needed to pro-
C. 25
duce goods or services.
D. none of above
A. Factors of production
6518. What did the left eye say to the right B. Both
eye? C. Resources of production
A. Between us, something smells like di- D. none of above
arrhea!
6522. The minimum number of members in a
B. Between us, something sicks cooperative society is
C. Between us, something I am hunger! A. 2
D. Between us, something smells! B. 3
6519. What is happening at point F on the C. 7

Product Life Cycle? D. 10

6523. Which of the following words means the 6528. Controlling function of an organisation
same as lodging and may be used to mean is
a place to sleep? A. Forward looking
A. Accommodation B. Backward looking
B. Bed-and-breakfast C. Forward as well as backward looking
C. Campground
D. Lodging industry
6529. What is not a reward of truthfulness
NARAYAN CHANGDER
6524. True or False “A line of communication
A. peace of mind
is a way to arrange people and work in a
business” B. Promotion
A. True C. Peace of mind
B. False D. Trustworthiness
6525. Rearing cows for beef is in which sec- 6530. is the study of the management of
tor? individuals to maintain collective produc-
tivity, which accomplishes particular cre-
ative and productive goals, usually to gen-
erate profits.
A. Management
B. Business
C. Business Studies
A. Tertiary D. Accounting
B. Secondary
6531. All of the following are considered liquid
C. Quaternary assets EXCEPT
D. Primary A. traveler’s checks.
6526. Magazines and pastries are examples B. money market mutual funds.
of products. C. currency.
A. Convenience D. deposits in checking accounts.
B. Shopping
6532. Mention one features of planning
C. Specialty
A. Selecting an alternative
D. All the above
B. Planning is futuristic
6527. there is a time gap between produc-
tion and consumption of goods, therefore 6533. A company needs to ensure just-in-time
warehousing is required which overcomes delivery for its products. They should fo-
the problem of cus on:
A. funds A. Increasing warehouse capacity
B. storage B. Diversifying transportation modes
C. time C. Optimizing supply chain management
D. place D. Expanding product lines

6534. Which of the following is a form of ex- C. c

ternal financing?
D. d

A. Personal loans
B. Student loans 6539. Public Corporations are fully owned by
C. Bank overdraft
A. State
D. Angel investment
B. Government
6535. What was known as‘Black Gold’?
C. Public
A. jute
D. all of these
B. cinnamon
C. Black Pepper 6540. PBIT is called
D. Saffron A. Profit Before Income and tax
6536. What object is this? B. Profit Before Interest and tax

C. Both are okay
D. None are okay
6541. Which of these examples is a service?
A. whiteboard
B. water cooler
C. bulletin board
D. sofa A. Mr. Farr sells guitars.
6537. Which of the following will NOT in- B. Mr. Swenson gives art supplies to con-
crease economic growth? sumers.
A. Updates in technology C. Coach provides lessons for different
B. Immigration sports.
C. Increased taxation D. Ms. Miller writes books.

D. Increased Government spending 6542. One of the desired personal qualities a
staff must possess before he/she can fit
into an organization include the following
except
A. simple etiquette
B. neatness
A. a C. sound health
B. b D. punctuality

6543. A person who possesses right attitude 6548. extraction of natural resources moves
to work has the following characteristics to
except A. tertiary
A. Cosistency B. developed countries
B. Hardwork C. secondary sector
C. Truancy D. none of the above
D. Punctuality
6549. Which of these businesses are ethical?
NARAYAN CHANGDER
6544. Which one of following is not an eco-
nomic objective of a government.
A. Economic growth and development.
B. Reasonable income distribution.
C. Full employment
D. Utilization local resources.
A. Nike
E. Economic Stability B. Coca Cola
6545. Which of the following is an objective of C. Starbucks
Advertising? D. Amazon
A. Purchase of goods
6550. The difference between a single column
B. Providing services cashbook and a double column cashbook is
C. Educating customers
D. Payment of correct amount of tax. A. Date column
B. Bank column
6546. From the picture, which part of the oral
presentation is this? C. Particulars column
D. Transaction column
6551. What is an advantage of Organic
Growth?
A. Greeting
B. Conclusion
C. Introduction
D. Objective
A. Can take a long time to grow internally
6547. A nominal partner is one who allows the B. Better control and coordination
use his/her name by a firm, but does not C. Can take long time to adapt to big
contribute capital. changes in the market
A. True D. Market size not affected by organic
B. False growth

6552. Payable to a specific person, someone C. Tablet

‘respectable’. Liabilityover who received D. Multi Functional Device
payment.

A. Sah-jog-Darshani 6557. Firefighters, combat troops, and police
often work with this type of leader:
B. Farman-Jog-Darshani
A. Autocratic
C. see-har-darshan
B. Democratic
D. Firna-jog-muddati
C. Let it happen
6553. If the total value of sales in a market is
D. Bureaucratic
$100 million in one year and company A
sold $20 million, then Company A’s mar- 6558. This is the number of people without a
ket share is? job:
A. 10% A. Unemployment
B. 200% B. Employment
C. 40% C. Qualified candidate
D. 20% D. none of above
6554. Covering risk of damage/loss of goods 6559. It is a good or services to satisfy con-
in transit from Delhi/Singapore or while it sumer demand.
isin store is known as?
A. Need
A. Banking
B. Want
B. Insurance
C. Business
C. Warehousing
D. Business Activity
D. Communication
6560. Comprehensive document or blueprint
6555. What do you call the careful study of that outlines the advertising and market-
how a planned activity will work, how ing efforts for the coming year is called.
much it will cost, and what income it is
likely to produce? A. Marketing Plan
A. Opportunity cost B. Market Research
B. Viability studies C. Marketing Strategy
C. Government influence D. Product Testing
D. Consultation 6561. Your house needs a new roof, so your
parents hire a roofer to fix it.
6556. I want to purchase a new photocopier
but at the same time would like to be able A. need
to create electronic files from documents. B. want
Which piece of office equipment would be
suitable? 6562. What does external mean?
A. Photocopier A. A source from within the business
B. Scanner B. A source from outside the business

6563. Using the list below click on the one you B. Participate in the management of the
feel is the best example of a need? organization
A. Holiday C. Sell the assets
B. Mobile Phone D. Use the asset for a specified period
C. Shelter 6569. The three Rs of redress are?
D. Computer
NARAYAN CHANGDER
6564. What is the reward for labour as a fac-
tor of production?
A. Rent
B. Wage/salary
C. Profit A. Refund, repair, replace
D. Interest B. Refine, reduce, reiterate
C. Refund, repair, remeasure
6565. Disadvantage of internal recruitment?
D. Reduce, reuse, recycle
A. Quicker and cheaper
B. Greater variety of promotional oppor- 6570. Responsibility is derived from
tunities A. Authority
C. The firm will already be aware of the B. Formal position
employees skills and attitude to work
C. Accountability
D. Relying on existing employees may
D. All the above
lead to a stagnation of ideas for the busi-
ness 6571. Which independent federal body en-
sures that businesses adhere to govern-
6566. Is business considered to be innovative? ment regulations, maintain appropriate fi-
A. True nancial information and provide consumer
B. False protection?
C. Neither true nor false A. Reserve Bank of Australia
D. Either true or false B. Australian Securities Exchange

C. Australian Prudential Regulation Au-
6567. An industry that deals with raw materi- thority
als. Most jobs are agriculturally based.
D. Australian Securities and Investment
A. primary industry Commission
B. secondary industry
6572. Ashutosh works as a manager in Kuber
C. tertiary industry Limited. Apart from salary, the company
D. quaternary industry also provides them benefits like three ac-
commodation, medical assistance and chil-
6568. Under the lease agreement, the lessee dren’s education etc. Identify the type of
gets the right to incentives being offered
A. Share profits earned by the lessor A. Perquisites

B. Job enrichment
C. Co partnership

D. Pay and allowances
6573. is referred to as document of autho-

rization for every money spent in an of-
fice. A. Trade Test
A. Invoice B. Personality Test
B. Receipt
C. Intelligence Test
C. Voucher
D. Interest Test
D. none of above
6578. What does automation mean?
6574. What is the first step in developing a
A. Using machines that can operate with-
business plan?
out people
A. Developing a budget
B. The development of production into
B. Identifying business objectives batch production
C. Completing a situational analysis C. Handcrafted production
D. Completing a cash flow projection D. Leading to a fall in quality
6575. Which organisation is more constant? 6579. The balance of trading account shows
A. Informal A. capital
B. Formal B. gross profit/loss
C. Both A and B C. interest
D. None of the above D. net profit/loss
6576. A factory is found to be emitting pol- E. reserves

lutants beyond permissible limits. Under
which act can action be taken against this 6580. Suppose Gopal has given a loan of Rs.
factory? 50, 000 to Madan, which Madan has to
return. Now, Gopal also has to give some
A. Wildlife Protection Act money to Madhu. In this case, Gopal can
B. Environmental (Protection) Act, 1986 make a document directing Madan to make
payment up to Rs. 50, 000 to Madhu on
C. National Green Tribunal Act demand or after expiry of a specified pe-
D. Air (Prevention and Control of Pollu- riod.
tion) Act
A. Promissory Note
6577. These tests are used to know the pat- B. Bill of Exchange
tern of interests or involvement of a per-
son 6581. What does JIT stand for?

6586. What is external recruitment?

A. Recruiting from current employees
B. Recruiting from outside the company
C. Recruiting from University
D. Recruiting from Asia
A. Jump In Time
6587. If you start delegating your tasks, then
NARAYAN CHANGDER
B. Just In Time
your team members will be more qualified
C. Job In Trade than you and can take your position.
D. Jump Into takeover A. True
6582. What is the main disadvantage of being B. False
a sole proprietor?
6588. Owners will be interested in:
A. High start up costs
A. Wanting good bonuses and promotion
B. Limited skills
C. Unlimited liability B. Wanting good pay and job security
D. none of above C. Wanting the business to grow and

make profits
6583. The two major methods of typing are
D. none of above
and
A. hunt and peck 6589. Money market deals in
B. touch typing with 10 fingers A. Medium-term securities
C. touch and peck B. Short term Securities
D. look typing with 10 fingers C. Long term Securities
6584. Which of the following is the easiest D. None of these
means of transporting liquid?
A. Pipeline 6590. You order something off the internet
that doesn’t match the description of the
B. Airways product. Is this breaking the Law? Which
C. Railway Law?
D. Waterways A. Yes
6585. Displaying name of the employee on B. No

the notice board for the job performed by
him(good work) is which kind of non finan- 6591. The payment mechanism typical to e-
cial motivation business
A. Status A. cash on delivery(COD)

B. Employee Recognition B. Cheques
C. Job Security C. Credit and debit cards
D. Career advancement D. E-cash

6592. A partnership C. Increase in repeat business

A. is run by many people, with a minimum D. Lower administration costs

of two.
6598. The means through which information is
B. is run by 2-20 people received in an office are as follows except
C. ensures that all partners have an equal A. letter
share in the business.
B. fax
D. is run by only two people. C. e-mail
6593. Market analysis has how many parts to D. running
it
6599. buying out another business is an exam-
A. 1 ple of
B. 2 A. internal expansion.
C. 3 B. eternal expansion.
D. 4 6600. What is the most common legal struc-
6594. Your content should consist of , , ture for a large business?
and A. Public Company
A. outline, objects and summary B. Partnership
B. introduction, opinions and paragraphs C. Sole Trader
C. introduction, body and conclusion D. Private Company
D. outline, body, opinion 6601. Limited liability means
6595. Which of the following is an example of A. You lose everything
businesses within the primary sector. B. You lose all your money
A. Doctor C. You lose only the amount you invested
B. Lawyer
D. none of above
C. Fishing
D. Pilot 6602. A Business Has The Following:Fixed As-
sets = £6000Current Assets = £2000In-
6596. An office that is not shared by all mem- ventory = £1000Current Liabilities =
bers of staff is called £500 Calculate It’s Liquid Capital Ratio
A. banking hall A. 1:2
B. large office B. 1:12
C. open registry C. 1:4
D. small office D. 1:12.5
E. 1:8
6597. Which of the following is most likely
to result in higher revenues for an online 6603. Job production means that each worker
store? only makes one product
A. Higher selling prices A. True
B. Decrease in online advertising B. False

6604. The acronym CPI stands for Consumer A. Gifts

Price Index B. Award labels
A. Consumer Price Index C. Sales and discounts
B. Crime Policies Investigations
D. Sponsorships
C. Currency Policies
6609. One of the features of business envi-
ronment as discussed by professor Mehta
6605. Characteristics include owned by two or with Naman & Govind is:
NARAYAN CHANGDER
more people and may be general or limited A. General & Specific forces
A. Sole Propriotorship B. Dynamic
B. Partnership C. Diversity
C. Corporation
D. Totality of external forces
D. none of above
6610. sells in bulk
A. retailer
of Business environment? *
A. Interrelated Elements B. wholesaler
B. Complex C. producer
C. Continuous D. consumer
D. Dynamic 6611. Which business sector deals with raw
material and natural resources?
6607. In which year did the owner receive the
certificate for ‘’woman owned business”? A. primary
A. The award was received in 2018 B. secondary
B. The owner did not receive such an C. tertiary
award D. all of the above
C. The award was received in 2017
6612. The Primary goal of financial manage-
D. none of above ment is
6608. What type of technique or strategy is A. to maximise return
used for this advertisement?
B. to minimize risk
C. to maximize the wealth of owners
D. to maximize profit

likely to be variable for a fast food restau-
rant?
A. The salary of the manager
B. The rent of the restaurant
C. The cost of the food supplies
D. The machinery used to cook the food

6614. Cost of sales is calculated by 6619. Marspi Building Services is a private

company that has not been able to meet its
A. Opening stock + purchases-closing
financial obligations. The NSW Supreme

stock
Court has decided to appoint an indepen-
B. Opening stock + purchases + closing dent party to sell the assets of the busi-
stock ness. What is the business now consid-
C. Adding up all of the stock bought dur- ered to be in?
ing the year A. receivership
D. Opening stock-closing stock B. liquidation
C. bankruptcy
an area where business ethics apply? D. cessation
A. Conduct of international operations 6620. What does the phrase “applying a
B. Nowhere human-centred approach to design think-
ing” mean?
C. In the personal life of staff
A. Making a product better based on cus-
D. None of the above tomer feedback.
6616. Co-operatives play an important role in: B. Making the product better based on
the feedback of the engineers or artists
A. Aerospace
who made the product.
B. Agriculture
C. Making the product for only humans to
C. Manufacture use.
D. All of the above D. Making the product better based on
compliments and praise.
6617. Training for existing workers is often
used for which of the following reasons? 6621. Product is also known as
A. to keep skills up-to-date and to im- A. bundle of utilities
prove efficiency B. source of satisfaction
B. to check to see which workers should C. both (a) and (b)
be made redundant
D. neither (a) nor (b)
C. to explain the firm’s procedures and
methods of working 6622. Santa’s outfit wasn’t traditionally red
and white. Which company changed the
D. to increase the level of supervision colour to match their brand?
needed
A. KFC
6618. Which of these is NOT a skill of an en- B. Pepsi
trepreneur?
C. Coca Cola
A. Creativity
D. Lego
B. Interpersonal Skills
6623. Factory owners or managers relied on
C. Organisation
personal judgment in attending to the
D. Sleeping problems they confronted in the course of

managing their work. Which principle of 6628. If a person registers their company to
Taylor is it referring to? get limited liability and owns all stock but
A. Rule of thumb cannot sell that stock publicly, what type
of business did they register their company
B. scientific as?
C. traditional A. A c-corp.
D. all B. A limited liability company.
NARAYAN CHANGDER
6624. Which type of business organisation is C. A sole proprietorship
the most popular and suitable for Small D. A general partnership
business.
6629. According to Maslow’s Hierarchy of
A. Joint Hindu Family Needs, which need is fulfilled by having
B. Sole Proprietorship job security?
C. Partnership A. Physiological Needs
D. Cooperative society B. Safety/Security Needs
C. Social Needs
6625. Which of the following cannot be used
as an identification to open an account? D. Esteem Needs
A. Passport 6630. Sunita calls her friend Suman and re-
B. Driver’s License quests her to sell one of her paintings to
Rama’s mother. In this transaction who is
C. Birth certificate the marketer
D. A piece of mail with your name A. Sunita
6626. Conglomerate occurs when B. Suman
A. firms in the same industry and at the C. Both
same stage of the production process D. None
combine to form a larger business.
6631. The historic difference between Barter-
B. when a firm expands by combining ing and Trading is
with an existing business in the same in-
dustry but at a different stage of the pro- A. Bartering exchanges services; Trade
duction process. exchanges money
C. take over or merger with another firm B. There is no difference

in an unrelated industry. C. Trade exchanges money; bartering ex-
D. none of above changes money and services
D. Trade exchanges money and services,
6627. Which one is the odd one out with re- bartering is just discussions
gards to market research?
6632. The Government is interested in a busi-
A. Focus groups
ness because:
B. Internet
A. They will want to buy the products
C. Telephone directory B. They want the business to comply with
D. Books the law and pay taxes

C. They want good quality products B. Computer test

D. They want to be paid the money they C. Personality test

are owed D. none of above
6633. If the required outlay for the project is 6637. The base for Maslow’s hierarchy of
so large that it cannot easily be arranged needs pyramid is
within the available means, the project has
to be given up. Whch aspect has been high- A. Self-actualization
lighted by aforesaid statement. B. Esteem
A. Techincal feasibility C. Safety
B. Economic feasibility D. Physiological
C. Financial feasibility
6638. The Actities involved in managing an en-
D. Professional feasibility terprise are common to all organizations
whether economic, soc4r4rerial or politi-
6634. Which of the following defines ‘Decen-
cal. Which characteristics of management
tralisation’
is highlighted by this statement?
A. Where decisions are made at individ-
A. fef
ual shops/power is delegated
B. wd
B. Someone who works for someone else
C. dd
C. The structure of the business
D. eee
D. A business/its structure
6635. Which is a feature of a partnership? 6639. What impact do most businesses have
on the local community?
A. Decreased employment
B. Reduced infrastructure
C. More jobs and possibly higher pay
D. Higher taxes
6640. What is the meaning of off-the-job

training?
A. Shares can be sold to family and
A. Training at the workplace
friends
B. Training between the workplace
B. Income tax must be paid on profit.
C. Training that takes place away from
C. The owners have limited liability.
the workplace
D. Financial information is sent to Compa-
nies House. D. Watching or following an experienced
worker
6636. a) Friendlyb) Introvertc) Extrovertd)
Emotionale) Mental strength The above 6641. Which of the following activities are un-
characteristics can be determined through dertaken by the wholesalers
; A. Grading of the product
A. Cognitive aptitude test B. storage

C. promotion of ggoods 6647. Which of the following is NOT an es-

D. all of the above teem need?
A. belonging
6642. The location decision for a retailing busi-
ness is most likely to be affected by: B. recognition
A. costs of producing the goods C. fame
B. government grants to firms in the sec- D. love
ondary sector
NARAYAN CHANGDER
C. location of competitors 6648. Which of the following is not a benefit
of planning?
D. location of energy sources
A. Planning reduces overlapping and
6643. In marketing when exporting products wasteful activities.
all over the world businesses typically op-
B. Planning is futuristic
erate this type of Marketing Mix:
A. Worldwide Marketing Mix. C. Planning provides directions.
B. Global Marketing Mix. D. Planning reduces the risks of uncer-

tainty.
C. Product, Price, Place, Promotion Mix Explanation:Planning being futuristic is a
D. USP Mix with a world wide vision Feature of planning and not a Benefit of
planning.
6644. Every restricts the entry on the ba-
sis of examination or education. 6649. Is something that a person desires but
A. Employment can survive without
B. Profession A. Need
C. Business B. Want
D. none of above
6650. refers to the ability of a firm to
6645. primary sector deals with make available the necessary amount of
cash as and when required.
A. raw material
B. manufacturing A. Debt
C. natural resources B. Liquidity

D. A & C C. Equity
D. none of above
6646. Employees who assist customers, take
orders, and answer questions that come
6651. Which of the following is a barrier com-
into the company via phone or website are
munication?
called the
A. phone group A. Friendship
B. sales team B. Trust

C. customer support team C. Grapevine
D. order department D. No assumptions

6652. The first thing that a visitor is most 6657. Some of the reasons that leaders do not
likely to note about a receptionist is delegate are:(click all that apply)

A. what they are wearing A. They do not trust the team
B. whether they are attractive or not B. They want to do everything by them-
selves
C. whether they have an accent
C. They enjoy doing some tasks
D. whether they are friendly and welcom-
ing D. They are afraid
6653. The other name for sales returns is 6658. What is the formula for revenue
A. Purchases journal A. total fixed cost + total variable cost
B. Sales journal B. (gross profit/sales revenue) x 100
C. Purchases returns journal C. price x quantity

D. fixed cost/(sales price-variable cost)
D. Cash book
6659. the three ways in getting the product to
6654. One of the most common reasons for a
the consumer:
new business not surviving is:
A. retailer
A. too much time spent on developing the
business plan B. wholesale
B. no competitors in the industry C. manufacturer
C. poor cash flow as a result of poor fi- D. bulk
nancial planning 6660. One of the first Asian airline companies
D. consumers like dealing with small was
firms providing a service A. Indian water
6655. Which of the reasons is most likely to B. indigo
explain a business using off-the-job train- C. jet airways
ing?
D. Qatar airways
A. Workers need to be trained in operat-
ing new machinery 6661. is owned by the cooperative society
B. The training staff in the firm have all A. Cooperative & consumer store
the necessary skills B. Cooperative consumer store
C. The firm wants the cheapest training C. Consumer cooperative store
course possible. D. none of above
D. There is no benefit from meeting peo-
6662. What is the main purpose of market seg-
ple outside of the firm
mentation?
6656. Farming is an example of occupation A. Identifying different segments within
A. commercial a market and targeting different products
or services to them
B. extractive
B. Selling the same products to the whole
C. constructive market with no attempt to target groups
D. service within it

C. Exploiting a small segment of a larger 6668. Members tend to make more demands
market by developing products to suit it on the leader, show less cooperation and
D. Creating an identifiable image and are unable to work independently.
clear expectations about a product A. Autocratic
6663. Being effective or doing work effec- B. Democratic
tively basically means- C. Let it be
A. reducing costs
D. none of above
NARAYAN CHANGDER
B. using more inputs
C. cost benefit analysis 6669. Social enterprises are likely to have
which combination of objectives?
D. finishing the given task
A. Maximum returns for owners and in-
6664. On the basis of generation source of creased market share
funds are classified into
B. Community service, profits and protec-
A. owners and borrowed funds tion of the environment
B. short term, medium-term and long C. Survival and an increased share price
term
D. Increased profits for owners and pro-
C. non of these
tection of the community
D. internal and external source
6670. The legal means by which people earn
6665. The Principles of Management are con- their living is called
sidered to be as their application is
dependent upon the prevailing situation at A. business
particular point of time. B. service
A. Flexible C. goods
B. General guidelines D. trade
C. Contingent
6671. Put them in correct order from lowest:1.
D. Mainly Behavioral
Manager / 2. Director / 3. CEO / 4. Em-
6666. In a product life cycle, growth stage is ployee
when A. 4123
A. sales start to grow slowly.
B. 1342
B. sales start to grow rapidly.
C. 4213
C. sales are starting to decline.
D. 1423
D. sales has reach saturation.
6672. The money used in starting a business
6667. Which of the following has unlimited li-
is called
ability?
A. Private Limited Company A. business Money
B. Public Limited Company B. cash
C. Franchise C. capital
D. Sole Trader D. loan

6673. The formula of acid test ratio:

A. Current assets / current liabilities

B. (Current assets-inventories) / Current
liabilities
C. (Capital employed / revenue) x 100%
D. Revenue-(cost of sales + expenses)
A. Transfer
6674. What is Typography? B. Advertising on television
A. It is a visual display of the printed mat- C. Casual callers
ter.
D. Labour contractors
B. It can be used for symbolism.
6679. If maximum output is 10 000 units, cur-
C. It represents or stands for something
rent output is 8 000 units and break-even
else, usually an abstract.
output is 4 500 units, then the safety mar-
D. none of above gin is:
6675. Star hotel operates in CBD and has 100 A. 2 000 units
employees. It is a B. 5 500 units
A. Microbusiness C. 4 500 units
B. Small business D. 3 500 units
C. Medium business
6680. Low inflation is a good sign of economic
D. Large business growth because:
6676. The manufacturer produces goods be- A. It shows the government is spending
cause of who? its income by creating jobs and better in-
frastructures
A. A producer
B. It shows a good balance of payments
B. A seller and more workers are now employed
C. A consumer C. It shows a good purchasing power
D. An officer caused by a better living standard of cit-
izens
6677. involves taking the materials and D. All statements are correct
resources provided by primary sector and
converting them into processed goods 6681. Major changes have occurred in most
A. Primary Sector businesses setting up their internal man-
agement structures including more and
B. Secondary Sector more companies adopting a ‘flatter’ and
C. Tertiary Sector more decentralized structure where deci-
sions are taken elsewhere than at the
D. none of above
head office. The question is why did this
change happen?
6678. Which of the following is an internal
source of recruitment? A. All the answers are correct

B. Multinational organizations find that A. Legal intervention is not guaranteed,

taking decisions centrally means they are however, it is not necessary in the first
not taking local or regional factors into ac- place as the Union itself is a legal estab-
count lishment
C. Communication systems are becoming B. Paying a fee, to guarantee job secu-
more mobile and instantaneous, allowing rity.
workers to work in teams much more ef- C. All decisions made by the Union have
fectively to be followed by everyone, which guar-
NARAYAN CHANGDER
D. Employees are becoming better quali- antees order and security.
fied and more knowledgeable-they do not D. Negotiation with management, which
want to work in formal hierarchies can result in the management accepting
6682. Shipping and insurance services, ser- a compromise, as the employees outnum-
vices to foreign tourists, services of for- ber management.
eign technicians are examples of E. The community of various employees
A. Visible trade of the same status creates a sense of
B. Invisible trade union and community, and then job secu-
rity.
6683. An entrepreneur uses social media to
sell make-up to her friends and acquain- 6686. According to Taylor, which of the fol-
tances. What marketing strategy is the lowing is most likely to motivate an em-
entrepreneur using? ployee?
A. E-marketing A. Promotion
B. Personal selling B. Fringe benefits
C. Product differentiation C. Bonus
D. Intensive channel choice D. Team working
6684. Explain one way in which new business 6687. True/False:External stakeholders are
ideas come about usually not involved in the day-to-day op-
A. Market saturation erations of a company.
B. Labor shortages A. True
C. Consumer demand B. False
D. Government subsidies 6688. When an individual becomes the owner
of his business, it is called
6685. Select all those that are advantages of
being part of the Trade Union A. an entrepreneur
B. an employee
C. an accountant
D. a worker
6689. You need to include reliability and valid-
ity in your assessment to get higher marks
A. True
B. False

6690. Which large ships are specially designed A. To increase risk

to carry bulk liquids? B. To decrease customer base

A. cargo liners C. To reduce sales
B. container ships D. To reach new markets
C. ferries
6694. A firm has been hiring its own staff but
D. tankers due to growth no longer has time to satis-
factorily manage this process. What could
6691. concept of Planning throws light on
the firm’s human resource manager use to
its nature and scope also.
resolve this issue?
A. Importance
A. Acquisition
B. limitations
B. Outsourcing
C. Process
C. Recruitment
D. Features
D. Selection
6692. A textile factory is going to be started
6695. A want is necessary to your survival
in the nearby area where Gopal is carry-
ing on his business. As a businessman, he A. True
is now in a jubilant mood. He is think- B. False
ing that once the textile factory is set
up, he will get more customers; the sales 6696. ALL entrepreneurs have a college de-
will increase and he will earn more profit. gree.
But, for all these, he will have to expand
his business, and for this he needs more
money. The major problem is how to ar-
range the additional funds. He has the op-
tion of getting loans from the banks. But
the fear of loss comes to his mind again
and again. He does not want to take that
risk. Another option is that he may join
hands with some other person. By doing A. True
so, more resources can be raised, work can B. False
be shared, and business can be run in a
better way. The risk of loss will also be 6697. Choose the correct option
shared. But this involves a new form of
business organisation known as
A. Joint Stock Company
B. Sole Proprietorship
C. Partnership
D. none of above A. Departmental Undertaking
B. Statutory corporation
6693. Explain one reason why a business
might want to diversify its product port- C. Government Company
folio D. All of the above

6698. Import trade and export trade are also 6703. The following are petty cash expenses
known as- items except.
A. Foreign trade, domestic trade A. stationery
B. International trade, domestic trade B. transportation.
C. Domestic trade, foreign trade
C. postage stamp.
D. Foreign trade, global trade
D. loan
NARAYAN CHANGDER
6699. In India, the Co-operative Societies Act
was passed in which year? E. refreshment expenses.
A. 1904 6704. Select the advantages of external re-

B. 1949 cruitment
C. 1912 A. Fresh and new ideas
D. 1919 B. Expensive
6700. Source of finance given by the govern- C. Different sets of skills and experience
ment
D. Time consuming
A. Micro-finance
B. Grants 6705. The public sector is controlled by:
C. Selling debentures A. Small Business
D. Bank loans
B. Big Business
6701. Should a minimum viable product be per-
C. Government
fect? Why/why not?
A. Yes:an MVP is the “most viable prod- D. Sole Traders
uct”.
6706. Which of the following is not a benefit
B. Yes:an MVP represents a product at of planning?
the end of its design cycle.
A. Planning reduces overlapping and
C. No:an MVP exists to gain feedback for
future improvement.
D. No:an MVP is supposed to be bad. B. Expensive and time consuming
6702. A stakeholder orientation includes all of C. Planning provides directions.

the following activities except: D. Planning reduces the risks of uncer-
A. generating data about stakeholder tainty.
groups
6707. The full form of VPP is:
B. assessing the firm’s effects on stake-
holder groups A. Value Pre-paid Post
C. distributing stakeholder information B. Value Post-paid Post
throughout the firm
C. Value Payable Post
D. minimizing the influence of stake-
holder information on the firm D. Value Paid Post

6708. What are the potential career paths for A. Tertiary sector
students interested in business studies like B. Secondary sector
Sarah, Michael, and Emily?

C. Primary sector
A. Working in business administration
D. Quaternary
B. Becoming an entrepreneur
C. Pursuing a career in finance a government company?
D. Becoming a marketing professional A. Coal India Ltd
Explanation:The exciting career opportu-
B. General Motors Ltd
nity in business studies for students like
David, Rohan, and James is studying busi- C. Hyundai India Ltd
ness administration. It offers a wide D. Philips India Ltd
range of job prospects and growth poten-
tial. 6714. Which leadership style fosters a culture
of rewards and punishments based on per-
6709. The difference between the amount formance?
earned and the amount spent in buying, A. Democratic
opearating, or producing something.
B. Transactional
A. Service
C. Let it happen
B. Goods D. Participative
C. Profit
6715. Which of the following is LEAST likely to
D. Profit motive be used to overcome resistance to change?
6710. Which section is not included in market A. communicate the change
analysis B. allow participation in the change pro-
A. Competitors cess
B. Financial analysis C. negotiate with resisters
D. give monetary incentive
C. Target Market
D. Validity and reliability 6716. How could we measure the size of a
Business?
6711. “A particular channel refrains from A. Charity fundraising
showing the advertisement of the com-
pany as the government bans crackers.” B. Quality of their adverts
Identify the dimension of the business en- C. Sales revenue
vironment. D. How much they spend on advertising
A. Political Environment 6717. An intergrated and practical course that
B. Legal Environment is made up of various subjects is called
C. Economic Environment A. book keeping
D. Natural Environment B. Business Studies
C. Insurance
6712. Sizwe owns a farm and has employed 5
workers which he also provide transporta- D. salesmanship
tion for them after work (Analyzing) E. store keeping

6718. “A manager applies the acquired knowl- 6723. A cashflow forecast cannot be used to
edge in a personalised and skillful manner A. raise finance from a bank
in the light of the realities of a given situ-
ation”. The given situation indicates that B. identify when there may be a liquidity
management is: issue in the business
A. A science C. find out how many customers are likely

to use the business each month
B. An art
D. identify when a business may need to
NARAYAN CHANGDER
C. A profession take action such as getting an overdaft
D. None of these 6724. Advantages of this business type are
that the owner is their own boss and gets
6719. JIT stands for
to keep all the profits.
A. Joint Intervene Testimony A. Partnership
B. Just-IT-Test B. Sole Proprietorship
C. Just C. Corporation
D. Just-In-Time D. Franchise
6720. How can a business improve the Net 6725. This type of market buys and sells
Profits Margin? goods and services
A. find expensive supplier A. Financial Market
B. reducing the material cost price B. Labour Market

C. Retail Market
C. raising electricity usage
D. Overseas Market
D. none of above
6726. Span of Management refers to
6721. It is measured in term of sales volume
increase or increase in capital investment A. Number of managers
B. Length of term for which a manager is
A. Goal
appointed
B. Profit
C. Number of subordinates under a supe-
C. Growth rior.
D. All of the above D. Number of members in top manage-
ment.
6722. refers to the balance between hu-
man needs and the environment, and the 6727. The target market for Gucci and Ferrari
balance between current needs and the is wealthy people?
needs of future generations. A. True
A. Environment B. False
B. Ethical 6728. Letter issued to the selected candidate.
C. Sustainability A. Campus Placement
D. none of above B. Appointment letter

C. Promotion C. After incorporation

D. Testing D. After obtaining certificate commence-

ment of Business.
6729. What is the method in primary research
that involves talking to a group of people 6735. Why are Entrepreneurs important?
to collect information?
A. An important money maker
A. Focus Group
B. An important part of growth in the
B. Questionnaire
economy
C. Surveys
C. An important business model
D. none of above
D. An important way to increase traffic
6730. Unemployment benefits, Social Security,
and Disability are all examples of services 6736. ‘Jago Grahak Jago’ is the publicity cam-
that are paid for by paign undertaken by Indian Government in
A. Projects eleventh five year plan to
B. Taxes
C. Services
D. Consumers
6731. Government organizations are a part of
the sector.
A. public A. Promote the demand
B. private B. Promote the seller
6732. The primary functions or activities that C. Protect the interest of consumers
management performs to get things done
D. Promote the development of India
is referred as
A. Goal 6737. The life of sole proprietorship business
B. Target is
C. Process A. Unstable
D. All of the above B. Stable
6733. Directing flows from C. Very short Life
A. Top to bottom D. none of above

B. Bottom to top 6738. What is the formula for Total Variable
C. Blank Plank Costs?
D. All of these A. Total Costs-Fixed Costs
6734. Preliminary Contracts are signed B. Variable Costs Per Unit X Number of
Units Sold
A. Before the incorporation
C. Variable Costs x Selling Price
B. After incorporation but before capital
Subscription D. Selling Price-Variable Costs

6739. The department deals with all mat- 6744. What is a product extension?
ters about staff welfare
A. Planning department
B. Administrative department
C. Accounts department
D. Personnel department
NARAYAN CHANGDER
6740. Heinz are reviewing their advertising
policies. This is know as what area of the
marketing mix? A. longer production time
A. Price B. products with extension features
B. Promotion C. strategies to keep the product from de-
C. Product clining
D. Place D. products that keep going through the

different stages
E. Pictures
6745. management is needed at
6741. A Nigerian man who buys goods from
A. lower levels
Ghana and re-export them to South Africa
is engaged in trade. B. top level
A. export C. all levels
B. Import D. none of above
C. Home 6746. These needs are most basic in the hier-

archy of motivation theory and correspond
D. Entrepot
to primary needs.
6742. It is a form of business which is owned A. Self Actualisation Needs
and controlled by an individual who is the B. Basic Physiological Needs
recipient of all profits and bearer of all
risks. Identify the concept? C. Security Needs
A. partnership D. Belonging Needs
B. join stock company 6747. Basic systems and structures that a

country or organisation needs in order to
C. cooperative society
work properly
A. Technology
6743. A visual representation of a set of sales B. Marketing
figures shown as a series of rectangular C. Infrastructure
A. line graph D. Planning
B. diagram
6748. Maslow’s Hierarchy of needs looks at
C. bar graph
D. table A. Leadership

B. Motivation 6754. State any one method of training

C. Behaviour A. On the job training

D. Reducing costs B. Providing education
6749. A situation whereby laid down rules 6755. Which of the following is important into
are followed without cheating or dubious organizing?
means is called
A. Clear and specific jod description
A. fair play
B. Existence of coordination
B. consistency
C. Presence of formal authority
C. integrity
D. open-mindedness tagsHonesty in Busi-
ness 6756. Which of the discounts is appropriate
when someone buys many products?
6750. One of advantages in specialisation is
A. Cash
A. Workers are lazy to work hard
B. Bank
B. Workers are trained and less time to
move C. Trade
C. workers become bored and absent D. Purchases
without replacement
6757. Which of the following is likely to make
D. none of above a cashflow forecast inaccurate
6751. Gross Profit Refers to A. experience in the market
A. money remaining after all expenses B. experienced entrepreneur
are paid
C. stable market size
B. money remaining after taxes have
D. fast changing consumer tastes
been paid
C. Sales less cost of goods sold 6758. Which of the following is an example of
secondary market research?
A. Questionnaires sent to existing cus-
6752. What is the definition of GOODS? tomers
A. Services B. Surveys with strangers
B. Something unique C. Focus group of potential investors
C. Physical objects one can touch or see D. Printed newspaper reports from local
D. Nothing area
6753. What is a fixed asset? 6759. Which of these is a liability?
A. A car A. Cash in bank
B. A horse B. Money owed to other business (credi-
C. A donkey tors)
D. Train C. Stock
E. Money D. Machinery

6760. There are three objectives for social en- 6765. market instruments enjoy higher de-
terprise whose goal is to provide a service gree of liquidity
for a society. Pick all that apply. A. Capital market
A. Social B. money market
B. Historical
6766. Jane has to pay for many services and
C. Environmental buy multiple goods every month. She has
D. Financial a lot of
NARAYAN CHANGDER
A. profit
6761. Buying and selling of goods and services
B. loans
is called.
C. money
A. Banking
D. expenses
B. Trade
6767. Radha enjoys teaching slum areas chil-
6762. Which one is NOT TRUE about profit dren in her free time. It is an example of
business?
A. Economic Activity
A. Incurs expenses for operations
B. Non-Economic Activity
B. Generates revenues from contribu- C. Both (a) and (b)
tions
D. None of these
C. Profit is used to pay owners, partners,
and shareholders 6768. Which is NOT a reason why government
D. Pays salaries to employees and man- intervene in the economy?
agers A. To protect individuals and groups
B. To provide essential industries and
6763. store offering overproduced or irregular
services
stock at discounted prices
C. To control all business establishments
A. factory outlet store
D. To help the economy to run smoothly
B. convenience store and to protect employment
C. factory outlet
6769. Which of these products is an example
D. boutique of a producer good?
6764. The primary stage of production is con- A. Laptop

cerned with B. A C repairing
A. growing crops and extracting the C. Drink can filling machine
earth’s natural resources D. Chamber of commerce
B. providing services to consumers and
6770. Secondary sector of production includes
industry
A. Farming
C. converting raw materials into finished
goods B. Mining
D. transporting goods to the final con- C. banking

sumer D. building and construction

6771. Explain one way in which a business can 6776. A good receptionist treats visitors to
retain its existing customers the organization with

A. By increasing product prices A. disobedience
B. By reducing product quality
B. hostility
C. By offering excellent customer service
C. indifference
D. By limiting product availability
D. respect
6772. Which area of specialization within the
field of business administration is related E. scorn
to finance and accounting?
A. Study of marine biology 6777. When authority is passed down the
chain of command this is known as:
B. Study of ancient architecture
A. Delegation
C. Study of finance and accounting
D. Study of space exploration B. Span of control
Explanation:Hannah, Liam, and Aria can C. Levels of hierarchy
explore the field of finance and account-
ing within business administration. It is D. Centralisation
the correct choice for their specialization.
6778. The following are components of Busi-
6773. Which of the following is not an element ness Studies except
of communication process?
A. book keeping
A. Decoding
B. Communication B. economics
C. Channel C. office practice
D. Receiver D. shorthand
6774. Ankita is engaged in manufacturing
chocolates and biscuits by using environ- 6779. Short Term sources of finance usually re-
mental friendly methods of production. quire money to be repaid within
which management of objective is used A. 1 week
here?
B. 1 month
A. Individual objective
B. Organisational objective C. 6 months
C. Social objective D. 1 year
D. Economic objective
6780. Public Limited Liability Company is
6775. The best example of an internal stake- owned by
holder is
A. government
A. Shareholder
B. politicians
B. Employee
C. Competitor C. Shareholders
D. Government D. board of directors

6781. The listing of the balances of all the ac- 6786. What is the merits of e-business?
counts in a ledger is called
A. It takes less time to give order for de-
A. Cash book sired goods and services.
B. Imprest system B. The privacy of personal details and se-
C. Petty account curity of financial transactions are acon-
cern for many users.
D. Journal entry
E. Trial balance C. It lacks personal touch in business
NARAYAN CHANGDER
transactions.
6782. A good manager synchronizes all the ac-
D. none of above
tivities of different departments through
the process: 6787. All cash payments are recorded on the
A. planning column of the cashbook
B. staffing A. Debit
C. coordination B. Credit
D. controlling C. None of the above
6783. Which is not a principle of Directing? D. All of the above
A. Harmony of objectives
6788. Name two broad categories of business
B. Integration of employee efforts
activities:
C. Unity of command
A. Trade & commerce
D. Leadership
B. Trade & Industry
6784. Marketing
C. Industry & commerce
A. The combination of factors which help
D. None of these
a business to sell its products. It is usually
considered to involve the 4Ps of product,
6789. Which of the following are examples
price, promotion and place
of product features?Choose all correct an-
B. Promoting a product to make it stand swers
out from other products.
A. size
C. The process of splitting the market
into smaller markets. B. colour
D. Advertising. C. price
6785. “Assign machines and supplies for each D. biodegradable

worker.” Which of the following functions
6790. If a business gets into trouble and can’t
of management best describe the above
pay its debts the is personally liable.
job?
A. Controlling A. Sole trader
B. Influencing B. Public limited company

C. Organizing C. Private limited company
D. Planning D. Franchisor

6791. Which of the following is not a responsi- 6796. Select all the options which represent in-
bility of the business towards consumers ternational source of finance

A. To make available good quality prod- A. American depository Receipts
ucts at reasonable prices
B. Global depository receipts
B. To bring out reality in advertisement
C. International Financial institutions
C. To give them a share of profit
D. commercial paper
D. To avoid adulteration
E. issue of shares
6792. What do you mean by wholesale trade
6797. Effectiveness relates to
A. Nothing
A. Doing the right task
B. Everything
B. Completing activities
C. Half half
C. Achieving goals
D. Thora bhot
D. All of the above
6793. When the user of company requests the
leasing company to purchase its existing 6798. The place a product, brand, or group of
assets and allow them to use the same as- products occupies in consumers’ minds rel-
sets on lease basis. ative to competing offerings is called
A. sale and lease back’ system A. Marketing
B. lease and sale back system B. Market Segment
C. back sale and lease system C. Target Market
D. Any of these D. Position
6794. use goods and services. 6799. A is where two or more businesses
start a new project together, sharing cap-
A. Customers ital, risks and profits
B. Consumers
A. Franchise
C. Businesses
B. Public Corporation
D. none of above
C. Joint Venture
6795. “An employee, Hari, designed a plan D. none of above
that helps to reduce cost, but the produc-
tion manager did not appreciate it. An- 6800. “It arises from a superior-subordinate
other employee gave useful suggestion for relationship because the subordinate is
improvements in design, and it was also bound to perform the duty assigned to him
not welcomed by the production manager”. by his superior.” Which element of delega-
Identify the principle violated above? tion is highlighted in this statement?
A. Unity of Command A. Authority
B. Initiative B. Responsibility
C. Authority and Responsibility C. Accountability
D. Unity of Direction D. None

6801. What kind of cost do salaries belong? 6806. Ashutosh works as a manager in kuber
A. fixed ltd. Besides the salary, the company of-
fers him benefits suvh as hree housing,
B. variable medical aid and education to the children,
C. total etc. Identify the type of incentives being
offered to him
D. average
A. Perquisites
6802. Which of the following is an external B. Job enrichment
NARAYAN CHANGDER
factor which may
C. Co partnership
A. Change in consumer demand
D. Pay and allowances
B. Poor management style
6807. How many people can be in a partner-
C. Marketing strategies ship?
D. absenteeism A. 2
6803. One goal of JIT partnerships is the re- B. 2-10
moval of in-plant inventory by delivery in C. 2-20
small lots directly to the using department D. 200
as needed.
A. true 6808. In which scenarios is location nearest to
reliable suppliers likely to be most impor-
B. false tant?
6804. Henry Fayol is famous for A. a manufacturing firm using Just-in-
Time stock policies
A. Scientific Management
B. a bank with many personal and busi-
B. Rationalization ness customers
C. Industrial Psychology C. a farmer raising sheep for meat pro-
D. Principles of Management duction
D. a specialist clothes designer who uses
6805. The symbols, brand names, slogans in job production
the above picture can be defined as a.
6809. Select the appropriate examples for
Public Corporation.
A. Broadcasting
B. Damodar valley Corporation
C. Indian Oil Corporation
D. Life insurance Corporation of India
6810. An example of a current asset is:
A. A trademark A. machinery
B. Advertising B. buildings
C. Branding C. profit
D. Logo D. inventories

6811. explain macro environment B. Small

A. its the industry environment C. Medium

B. the external environment that has an D. none of above
indirect influence on functioning of busi-
ness 6817. is when a player in business plays
according to the rules.
C. the technological environment
A. Fair play
D. none of above
B. Attributes
6812. The disadvantage of partnership is C. Laziness.
A. Wrong decision of one partners affect D. Planning
others
B. Losses are shared among partners 6818. Which of the following books cannot be
found in the mail room?
C. it has more capital than sole trading
A. dispatch
D. Partners meet to discuss matters re-
lating to the firm B. petty cash
C. mail inward
6813. Which one of following is a licensed spe-
cialized bank. D. postage
A. Peoples Bank 6819. A multinational firm that has been serv-

B. Hatton National Bank ing food and related beverages to the
Caribbean area.
C. Regional Development Bank
A. private
D. Bank of Ceylon
B. public
E. Ceylon Bank
6820. A courier arrives with an urgent pack-
6814. is a vital link between an organiza- age that has been damaged in transit. It
tion and the outside parties is addressed to a senior manager who you
A. Managing director know is in an important meeting and it is
marked urgent and confidential. As a re-
B. Messenger
ceptionist you would
C. Receptionist
A. refuse to accept it
D. Personnel Manager
B. call the manager to come to reception
6815. A debit note is used when there is C. open it immediately to check the dam-
A. overcharged age
B. undercharged D. accept it but write a note about the
damage on the delivery slip that the
C. credit sales courier ask you to sign
D. debit sales
6821. A company is looking to improve its
6816. A business that has under 10 employees working capital. Which of the following
is known as strategies can help achieve this goal?
A. Micro A. Increasing sales

B. Reducing inventories 6826. Bega is an example of a primary indus-

C. Increasing credit terms to customers try company.
A. True
D. Paying trade payables sooner than it
needs to. B. False
6822. Which of these products is an example 6827. When conducting a cost-benefit analy-
of a consumer good? sis, people analyze where to spend their
money to see what will give them the
NARAYAN CHANGDER
A. Washing-up liquid most
B. Washing machine repair A. Answers
C. Drink can filling machine B. Taxes
D. Design of an advertisement for com- C. Benefits
puters
D. Consequences
6823. Which of the following statements best
6828. Identify the traits as business, pro-
describes an entrepreneur?
fession and employmentA person repairs
A. Someone who buys a product from a scooters on roadside
business A. Business
B. Someone who uses goods and ser- B. Profession
vices product by a business
C. Employment
C. Someone who works for a business
D. none of above
D. Someone who is willing to take the risk
involved in starting a business 6829. The working capital required by MM Ltd.
Initially can be termed as:
6824. Which term describes reducing the num-
A. Permanent Working Capital
ber of levels in the organisational struc-
ture? B. Variable working capital
A. Delegation C. Working capital
B. Delayering D. Initial working capital
C. Centralisation 6830. Which word means a new way of doing

D. Decentralisation things?
A. internet
6825. Which one of the following is a benefit
B. innovation
of new product development?
C. interpolation
A. It is cheaper to develop a new prod-
ucts D. interpol
B. The latest technology can be a feature 6831. How does solving difficult-customer sit-
of the new product uations benefit your company?
C. Customers will always prefer newly A. It will generate repeat business.
developed products B. The difficult customers won’t bother
D. none of above you again.

C. You will get a promotion. order. On receipt of her order, she no-
D. All the employees will get promotions. ticed that the smartphone received by her
was different from what she had ordered.

6832. The Japanese business emphasis is on She asked the company to exchange the
collective decision making, whereas the smart phone but the company refused to
American emphasis is on individual respon- do so. She filed a complaint in the district
sibility. forum which also disapproved. Not sat-
isfied with the decision of the District Fo-
A. True
rum, after 40 days she decided so appeal
B. False further. In which redressal agency divya
can appeal against the decision of District
6833. Fringe benefits include the following, Forum
EXCEPT
A. State Commission
A. free accommodation
B. National Commission
B. company vehicle
C. Supreme Court
C. free trips abroad/holidays
D. Cannot appeal
D. profit sharing
6838. In a product life cycle, introduction stage
6834. How many standardised forms of organis when
isation structures are there?
A. the product is launch and sales grow
A. Two slowly.
B. Three B. sales of the product increase rapidly.
C. Four C. sales of the product reach saturation
D. No definite number point.
D. a market research is introduced.
6835. As per , humans have two sets of
needs ; known as Hygiene Factors and Mo- 6839. create the process of the bread(CRE)
tivators A. in the secondary sector they sell the
A. Abraham Maslow flour to the tertiary sector to the market
B. Miguel B. in the primary sector they transport
flour to the secondary sector and in sec-
C. Frederick Taylor ondary sector they make a dough and
D. Frederick Herzberg bake the dough then after they transport
transport that bread to the tertiary sector.
6836. What skill must a businessman have?
C. in tertiary sector provide service to the
A. Unhappy community
B. always late D. all of the above
C. confidence
6840. The following are examples of the retail
D. none of above market:
6837. Divya ordered a Smartphone online. A. Governments, Overseas, Financial

She received the smart phone through B. Online shops, job search websites,
courier within the 7 days of placing the ASX

C. Online shopping, physical shops, mar- 6846. capital is money provided by a per-
ket stalls son to help a start-up business, in ex-
D. Command, Mixed, Market change for a a share in the business.
A. Adventure
6841. Give the definition of contract of em-
B. Venture
ployment
A. A document that needs to be signed by 6847. Being determined is an example of
a new employee what?
NARAYAN CHANGDER
B. Black and white document. A. Mind set
C. contract of employment B. Skill
D. Name of the employer 6848. What benefit does limited liability give
an entrepreneur?
6842. Lenders, suppliers, customers, govern-
ment, and local community are: A. More sales
A. Business stakeholders B. Access to greater market information
B. Pressure groups C. Reduced number of competitors
C. External stakeholders D. Protection of personal assets and be-

longings
D. Managers
6843. Without which function of management of employment?
the best of plans can go awry
A. Fixed wages
A. Staffing
B. Agreement between employer and em-
B. Controlling ployee
C. Directing C. Terms and conditions
D. Organizing D. Element of risk
6844. What is the most important part of mak- 6850. The quality of production is not as per
ing a successful presentation. standard. On investigation it was ob-
A. Use of Technology served that most of the workers were not
fully aware of proper operation of the ma-
B. Appropriate visuals chinery. What could be the way to im-
C. Planning and Preparation prove the accuracy?
D. Interacting with the audience A. Vestibule training
B. Apprenticeship training
6845. After paying the full compensation the
insurer enter into the shoe of insured. This C. Internship training
is related to D. Off-job training
A. Principle of indemnity
6851. Development of products for the satis-
B. Principle of subrogation faction of the target market is
C. Principle of contribution A. Societal marketing concept
D. Principle of utmost good faith B. Product concept

C. Marketing concept 6857. Lower level management makes de-

cisions.
D. Production concept

A. strategic
6852. What type of motor insurance would
B. operational
give you the most protection?
A. Third Party 6858. Obtaining crude oil for refining is an ex-
ample of occupation.
B. Comprehensive
A. Constructive
C. Third Party, Fire & Theft
B. Extractive
D. Fire & Theft
C. Manufacturing
6853. Partnership is an example of
D. Tertiary
A. Joint stock company
E. Service
B. Private sector
6859. Which one of the following will not be
C. Statutory corporation
part of the income statement
D. Public sector
A. Assets
6854. A sole-trader cleaning business pur- B. Income
chases generic products to lower costs and
C. Expenses
be price competitive. This is an example of
which strategy? D. none of above
A. Cost leadership 6860. Which of the following is not a charac-
B. Economies of scale teristic of comparison shopping?
C. Inventory management A. Emotional buying
D. Goods and service differentiation B. Includes careful consideration
C. Evaluate product’s features and qual-
6855. Which of the following does every busi- ity
ness do?
D. Long-term satisfaction in quality of
A. Make a profit product
B. Produce goods or services
6861. Abudding entrepreneur whois
C. Provide lots of jobs lookingtosetupa newenterprise is-
D. none of above concernedthatthe business might-
notprovideenoughofastableincome-
6856. is a process that aims at rejecting tomaintainhis current standardof liv-
unsuitable candidates. ing.Whichofthefollowingbestdescribesthisrisk?
A. job Training A. Inability to break even
B. Job Evaluation B. Lack of security
C. Selection C. Business failure
D. Recruitment D. Lack of independence

6862. Planning does not D. Motivating and leading employees to

A. Involve huge cost achieve business goals
B. Guarantee success 6866. What are disadvantages of being en-

trepreneur?
C. Reduces creativity
A. Work on your own time
D. Leads to rigidity
B. Most new businesses tend to fail
6863. The discount meant to encourage bulk C. Lack of expertise and knowledge
NARAYAN CHANGDER
purchases is
D. Implement your own ideas and deci-
A. Trade sions
B. Cash 6867. Which one is not a way to measure busi-
C. Bank ness size?
D. Receipt A. number of employees
B. number of entrepreneurs
6864. Mr. Vivek is working as the General
Manager of Oshin Hotels Ltd. Mr. Vivek C. market share
observed that Government was taking a D. value of output
special interest in the Tourism industry as
this sector is an important source of for- 6868. What is management
eign exchange and employment promotion. A. Art
On the basis of this news, the company B. Science
decided to set up hotels at several tourist
C. Profession
places. Oshin Hotels Ltd. established 50
hotels before other companies considered D. All
this issue. Very soon, this brand Oshin Ho- 6869. is uncertainty associated with an ex-
tels Ltd. became well known in the mar- posure to loss
ket. Identify the importance of business
environment described here. A. return
B. risk
A. It enables the firm to identify opportu-
nities and getting the first mover advan- 6870. A company purchases new software for
tage. long-term use. This is classified as:
B. It helps the firm to identify threats and A. Revenue expenditure
early warning signals. B. Capital expenditure
C. It helps in tapping useful resources. C. Operating expense
D. It helps in improving performance. D. Deferred revenue expenditure
6865. To what does the strategic plan of a 6871. Identify the traits as business, pro-
business refer? fession and employmentHari sells mobile
A. AThe day-to-day operations of the busi- phones on behalf of his employer
ness A. Business
B. The business’s overall long-term plan B. Profession
C. Decisions made by functional depart- C. Employment
ments D. none of above

6872. What is a product life cycle? C. Kurt lewis

A. Describe the stages the product will D. None

pass through.
B. Describe the quality of the product. 6878. Environmental factors over which busi-
nesses have very little control over are
C. Describe the cost and benefit of a prod- known as
uct.
A. internal
D. Describe the recycling process of a
product. B. existing
6873. When presenting, your poise should be: C. external
A. nervous and angry D. international

B. confident and relaxed 6879. Following table shows business inter-
C. annoyed ested parties and Business social responsi-
D. shy bility towards and them.Which of the fol-
lowing is correct?
6874. Quality happens when business to a
quality check at the end of the production
process.
A. control
B. assurance
A. e, f, g, h, e, j
6875. is the essence of management.
B. i, f, g, h, e, j
A. Coordination
B. Cooperation C. j, f, g, h, e, i
C. Planning D. g, f, h, j, e, i
D. Manager E. e, f, g, i, j, h
6876. Some examples or Internal stakehold- 6880. What must a company do to ensure any
ers are; new idea is successful?
A. Employees, managers, suppliers and A. Check it satisfies a customer need =
government market research
B. Managers, owners, employees and su- B. Carry out a successful launch of the
pervisors product/service
C. Government, employees, owner, in-
vestors 6881. Which of the following is not an exam-
ple of non-economic activity?
D. Employees, managers, investors and
government A. Patriotism
6877. Father of scientific management is B. Teaching

A. Henry Fayol C. feeling
B. F. W. Taylor D. sympathy

6882. How to develop a culture of kaizen in 6886. what is a monoply.

the organization? A. when one business sells monopoly.
B. when one business is the main or only
A. seller of that good or service.
C. when one business is the most suc-
cessful.
D. when a business starts franchising.
NARAYAN CHANGDER
B.
6887. Name the central bank of our country
A. RBI
B. SBI
C. FBI
C.
D. IDBI
6888. A techno-preneur is someone who uses

D. none of above innovative business ideas to solve commu-
nity problems.
6883. Methods used to prolong the life of a
A. True
product are called
B. False
A. Market dynamics
B. Product line 6889. WHO WILL BEAR THE UNLIMITED LIA-
C. Shelf life BILITY FROM THE FOLLOWING:
D. Extension strategies A. SHAREHOLDER

B. DEBENTURE HOLDER
6884. A business contributes towards the well
being of its employees C. PARTNER
A. providing recreational facilities D. NONE
B. allowing them to work over time with- 6890. Just in time is?
out pay
A. Requires businesses who adopt the
C. encourage those with physical chal- idea to keep their stocks of finished goods
lenges to resign and / or of materials to a minimum. Goods
D. exclude then from decision-making will only be produced when orders are
process received and / or materials are only re-
ceived when they are needed.
6885. Efficiency means
B. When the final product arrives to the
A. Doing the task with minimum cost consumer just in time.
B. Doing the task correctly C. A service unique selling point?
C. Deriving more benefits by using less D. The holding of stocks in case there is
resources a delay from suppliers or a sudden unex-
D. all of the above pected increase in demand.

6891. Which one is not a method of motivation A. Fair Work Act 2009 (Cth)
in a financial reward sense? B. Workers Compensation Act 1987

A. promotion (NSW)
B. wages C. Work Health and Safety Act 2011
C. bonuses (NSW)
D. time rate D. Australian Human Rights Commission

Act 1986 (Cth)
6892. Which DOES NOT belong to the group?
6896. Which of the following is a financial in-
A. Boom centive?
B. Recess A. Job enrichment
C. Slump B. organisational climate
D. Recovery C. Job security
6893. Identify the form of public sector enter- D. Retirement benefits
prises in the following cases.This is the 6897. Involves using information which al-
oldest and traditional form of public enter- ready exists:this is often called desk re-
prise. search.
A. Market Research
B. Primary Research
C. Secondary Research
D. Internet Research
6898. What is the most important quality in
an Entrepreneur?
A. Ability to work long hours
B. Physical strength
A. Statutotry Companies
C. Passion
B. Government Companies
D. Risk-taking
C. Private Sector Enterprise
6899. the amount of loss or damage and com-
D. Departmental Undertakings
pensation for injury can be recovered by
6894. When you delegate a task, you should using which auxiliary to trade
delegate your authority for doing this task A. advertising
as well.
B. premium
A. True
C. insurance
B. False
D. policy
6895. A NSW employer develops a return to 6900. A benefit of mass market is that there
work plan in consultation with an insurer is less competition in the market.
and a injured employee. Which legislation
requires the employer to undertake this ac- A. False
tion? B. True

6901. The assessment to used for the Micro 6906. Which of the following is used for the
environment, is the correction of error?
A. Porter’s Five A. balance sheet
B. SWOT-analysis B. cash book
6902. The disadvantage of using a barter sys- C. journal
tem is D. trial balance
A. There is a disagreement with the ex-
NARAYAN CHANGDER
6907. Through their efforts quality of output
change value.
is maintained, wastage of materials is
B. Fast, easy to do, and practical minimised and safety standards are main-
C. Easily assess prices and quantify an tained. Identify the level management
item mentioned here.
D. none of above A. Top level
B. Middle level
6903. How is a Business most likely to encour-
age applicants? C. Supervisory level
A. Job Adverts D. None of the above
B. Internal Recruitment 6908. Name the response of the receiver to
C. Staff Appraisal the message.
D. none of above A. Encoding
6904. An ice cream manufacturer produces B. Decoding

vanilla ice cream at a cost of $0.90 per C. Sender
litre. Assuming the manufacturer uses a D. Feedback
markup of 200%, what is the the selling
price per litre? 6909. Directing guides employees to fully re-
A. $18.00 alise their potential and capabilities
B. $1.80 A. by motivating and providing effective
leadership.
C. $270
B. by initiate action
D. $2.70
C. to reducing resistance
6905. Business location decisions are very im-
D. by clarifying their doubts in performing
portant for all of the following reasons ex-
a task,
cept that:
A. the location might affect the sales of a 6910. What is external communication?
product A. People between the organisation and
B. the location might affect the costs of other organisations or individuals commu-
production nicate with each other
C. the location might affect the available B. People from outer space communicate
supply of labour with each other
D. the location might affect the legal form C. People within the business communi-
of ownership. cate with each other

D. People below the business communi- 6916. Who designed the hierarchy of needs?
cate with each other A. Frederick Herzberg

6911. Which of the following types of organi- B. Wilfred Taylor
sations has the capability of expansion of C. Elton Mayo
market territory and operates through a
network of subsidiaries, branches and af- D. Abraham Maslow
filiates? 6917. The minimum amount which can be de-
A. Mnc posited in a Post Office Time deposit Ac-
B. Private enterprise count is:
C. Public enterprises A. Rs 2000
D. All the above B. Rs 1000

C. Rs 500
6912. A company needs to transport heavy
machinery across continents. Which mode D. Rs 50
of transportation is most suitable? 6918. A set of plans that aim to achieve a spe-
A. Air cific marketing objective
B. Sea A. Marketing strategy
C. Road B. Business plan
D. Rail C. Aims and objectives
D. Mark my word you are going some-
6913. Choose 3 characteristics of money
where
A. divisibility
6919. *(A) Packaging has acquired greater sig-
B. Portability
nificance in the marketing of goods due
C. Durability to rising standard of Health and Sanita-
D. Unit of account tion*(R) Packaging plays the role of sales-
man doing the role of promotion
6914. Only liable for up to the amount in-
A. Both A and R are true. R is the correct
vested into the company, and has little to
explanation of A
no voice in management.
B. Both A and R are true, but R is not the
A. General Partner
correct explanation of A
B. Proprietor
C. A is correct, but R is incorrect
C. Limited Partner
D. A is incorrect but R is correct
D. Corporation
6920. Out Of 4ps in marketing mix three are
6915. what is market environment? product, promotion, and price, which is the
A. its just a market where people sell 4th P.
goods and services A. Purpose
B. its the industry environment B. Place
C. it is suppliers and competitors C. Pursuit
D. none of the above D. Promotion

6921. What is a gap in the market 6926. A company decided to distribute a por-
A. A hole in a market roof tion of the profits earned in the previous
years among its shareholders. Identity the
B. No markets in a meter square type of decision involved.
C. Lack of good and services in a certain A. Financial decision
area
B. Investment decision
C. Dividend decision
NARAYAN CHANGDER
6922. A manager applies the existing theoreti- D. All of these
cal knowledge in his own unique 1 manner.
This reflects that management is 6927. Which of these is not a factor of produc-
tion?
A. Universally applicable
A. Land
B. A Science
B. Labour
C. pervasive
C. Capital
D. An Art D. Road
6923. The number of persons you have as your 6928. Something that is needed to survive
direct subordinates is referred to as
A. Want
A. chain of command
B. Candy
B. unity of command
C. Need
C. span of control D. Batteries
D. hierarchy
6929. What does LLP stand for?
6924. What is the reward for land as a factor A. Limited Liability Partnership
of production?
B. Lying Losers Pos
A. Rent C. Losing Limited Pace
B. Wage/salary D. Limited Liability Property
C. Profit
6930. identify the style of leadership in which
D. Interest the superiors uses file forces from within
the groups to establish control
6925. Which one of the following is not an ex-
ample of an economy of scale as a com- A. autocratic leadership
puter manufacturer increases its scale of B. democratic leadership
production? C. let leadership happen
A. Supplies of components are bought at D. authoritarian leadership
a lower average cost
6931. Firms that exist to handle recruiting
B. The price of the product to the con-
staff for other firms, in return for a fee?
sumer falls
A. Commercial recruitment agencies
C. Expert managers can be employed to
increase efficiency B. Local newspaper offices
D. The most advanced equipment can C. TV advertising
now be purchased D. Global corporation

6932. is the avenue or channel of accessi- C. fewer workers employed but output
bility into and out of a country in commu- level remainsthe same
nication. D. 10% more workers employed and out-

A. Toll gate put also risesby 10%
B. Border 6938. One of the following is a consequence of
C. Gateway not being truthful
D. none of above A. loss of respect
6933. The following are services rendered by B. clear conscience

the post office except C. promotion
A. Express letters D. trustworthiness tagsHonesty in Busi-
B. Money orders ness
C. Postal orders 6939. One of these is not a risk faced by an

entrepreneur
D. Satellite services
A. fire
E. Telegrams
B. low demand for goods
6934. Which one of the following is an exam-
C. stealing
ple of an internal source of finance?
D. weather
A. Loan
B. Share Capital 6940. Which of the following are the benefits
of Job Production?
C. Retained Profit
A. Goods are produced quickly and
D. Overdraft
cheaply
6935. Physical environment refers to? B. High output, capital intensive more ef-
A. human resources ficient
B. equipment and raw materials C. Meets exact requirements of cus-
tomer
C. capital
D. Ability to charge higher prices
D. technology resources
6941. Effectiveness is concerned with
6936. scale industries are required to be
set up with huge capital outlay. A. Doing the right task, completing activi-
ties and achieving goals
A. Small
B. Doing the task correctly with minimum
B. Large cost
C. Medium C. Getting things done with the aim of
D. none of above achieving goals effectively and efficiently
6937. Which of the following is the best defi- D. None of these

nition of ‘an increase inefficiency’? 6942. Which of the following is most likely to
A. higher output levels than last year be a benefit of business growth?
B. lower total costs of production A. Increased costs

B. Increased sales 6947. The act of producing electronic or printed

characters by manipulating fingers on a
C. Increased competition
machine meant for that purpose is called
D. Increased chance of failure
A. booting
6943. It refers to the process of searching B. collation of data
for prospective employees and stimulating C. keyboarding
them to apply for jobs in the organisation.
D. punch card system
NARAYAN CHANGDER
6948. Which of the following is NOT a method
of internal growth?
A. Increasing output
B. Gaining new customers
C. Developing new products
D. Merging with / taking over another
business
6949. What is delegation?

A. Selection
A. Giving authority to junior managers to
B. Training do a particular task
C. Recruitment B. Passing down full responsibility to sub-
ordinates
D. Orientation
C. Ordering workers to do certain jobs
6944. Management salaries are an example of D. Keeping full control with senior man-
what? agers
A. Quality control
6950. This analysis would enable an assess-
B. Fixed Costs ment of the number and types of human
C. Variable costs resources necessary for the performance
of various jobs and accomplishment of or-
D. Material costs ganisational objectives.
A. Break Even Analysis
6945. Environmental protection can best be
done by the efforts of? B. Work Load Analysis
A. Business people C. Work Force Analysis
B. Scientists D. All of these
C. Goverment 6951. Combination of all fixed and variable

costs
D. All of the above
A. Fixed costs
6946. Franchising is a method of growth B. Variable costs
A. Internal C. Total costs
B. External D. Average costs

6952. What is a “silent partner”? B. Discriminated

A. Someone who does not participate in C. Angry

running the business.
D. Valued
B. A shareholder
6957. A firm which goes in for an automatic
C. A business that does not need to ad-
plant does not require larger amount of
vertise its products.
fixed capital
D. An investor that helps to run the busi-
A. Agree
ness.
B. Disagree
6953. In order to promote the sales of the
company, mukul ltd has decides to of- 6958. are payments made to shareholders
fer consumers durable products at 0%fi- from the profits (after tax) of a company
nance.identify the type of marketing fac- A. Sales
tor being described in the above line.
B. Dividend
A. Controllable factor
C. Interest
B. Non controllable factor
D. Expenses
C. Environmental factor
D. None of the above 6959. Marketing is a process of producing
goods and services to satisfy customer
6954. A computer manufacturer has one of its needs.
products at the start of the decline stage of
A. TRUE
its product life cycle.Which of the follow-
ing combinations of price/promotion are B. FALSE
most likely to be used?
6960. Management is multidimensional be-
A. Raise the price and use an expensive cause it has dimension(s).
advertising campaign
A. One
B. Lower the price and inform consumers
about this with an advertising campaign B. Two
C. Raise the price and stop all advertising C. Three

of the product D. Four
D. Lower the price and use sales promo-
6961. Conversion of raw materials into fin-
tion to encourage consumers to try the
ished goods is called
productfor the first time
A. Industry
6955. Shows who is allowed to give instruc-
B. Commerce
tions and who will receive them.
A. Span of Control 6962. Trading community in Southern region
B. Chain of Command A. Mahajan
B. Weapons
6956. Employees feel when given dele-
gated work? C. Bhat
A. Sad D. Chettiar

6963. All of these are shown on the ledger ex- 6968. Watching television programmes and
cept videosAre these one-way or two-way
A. Column communication?
B. date A. One-way communication
C. folio B. Two-way communication

D. particular 6969. What is the third stage of the product
life cycle?
6964. The role of wages and salaries unit in a
NARAYAN CHANGDER
company is to prepare
A. credit note
B. delivery note
C. requisition form
D. store records
E. payroll
6965. Withdraw money from bank for office A. Maturity

use is an example of B. Majority
A. Common entry C. Launch
B. Central entry D. Introduction
C. Contra entry
6970. Food For All Ltd has identified as one
D. Commercial entry of their corporate social investment (CSI)
focus areas.
6966. Chelsea repairs iphone screens for
cash.She advertises on social media by A. business ethics
saying she can fix your phone for cheaper B. rural development
than the Apple Store. Her target cus-
C. health and safety
tomers are other college students so she
gives them a discount. These are exam- D. employment equity
ples of Chelsea’s
6971. A definition of Economies of scale is:-
A. marketing strategy
A. A reduced unit cost gained from an in-
B. business plan crease in production
C. economics of one unit B. Increasing your turn over through re-
D. partnerships ducing your sales prices
6967. A mixed economy is one that has: C. Taking over suppliers
A. Government and private sector work- D. Diversifying by launching new prod-

ing together. ucts
B. Only private sector activities 6972. Popular name of debit card and credit
C. Only public sector activities card
D. More public sector and less private A. Plastic money

sector activities. B. Digital cash

6973. Management is said to be poor if it is A. Deliberately planned and created by

A. Efficient but ineffective management

B. Effective but inefficient B. Stable and predictable
C. Violation of rules may lead to penalties
C. Both inefficent and ineffective
D. Leaders are chosen
D. All of the above
6979. What does LTD stand for?
6974. Provides clear expectations for what
needs to be done and how it should be A. Public Limited Company
done. B. Private Limited Company
A. Autocratic
6980. Which of the following is the best de-
B. Democratic scription of ‘redundancy’?
C. Let it be A. An employee is dismissed for disci-
D. none of above plinary reasons.
B. An employee is not motivated at work.
6975. changes initiated by the Government of
India since 1991. C. An employee must learn new skills.
A. New Industrial Policy:New Trade Pol- D. An employee’s job is no longer re-
icy: quired.
B. Fiscal Reforms Monetary Reforms 6981. means to receive in book keeping.

Capital Market Reforms
A. Debit
C. BOTH
B. Credit
D. NONE C. Ledger
6976. What can’t be put in a job advert D. Balance
A. Salary 6982. Which of the following is not a merit of
B. Gender Statutory corporations.
C. Hours A. (a)They are autonomous organisation
D. Job duties B. (b)They are a valuable instrument for
economic development.
6977. “While working, a penalty of Rs. 150
C. c) When national security is concerned
per day for not wearing caps, gloves and
this form is the most suitable.
apron was announced.” Identify the type
of plan discussed. D. d) The government generally does not
interfere in their financial matters.
A. Policy
B. Rule 6983. Changes in importance of different sec-
tors of industry in a country is likely to be
C. Strategy
caused by
D. Method A. the exhaustion of the country’s copper
6978. Which of the following is not true about mines
formal organisation B. an increase in the country’s population

C. a long period of no increases in family 6988. Taking more money out of your account
incomes than is available is called?
D. government grants available to busi- A. Overdraw
nesses in all sectors B. Deposit
6984. Which of the following are Goleman’s C. Withdraw

EQ components? D. Balance
A. Self-awareness, empathy, social skills 6989. The commission charged by NIPOST for
NARAYAN CHANGDER
B. Self-esteem, self-awareness, social the postal order service delivery is called
skills
A. Del-credi commission
C. Self-esteem, self-awareness, empa-
thy B. Poundage
D. Self esteem, self-awareness, self- C. Interest
regulation D. none of above
6985. What is a company called that sells 6990. Should include:title of the position,
stock to raise money? department, management level, general
tasks and requirements, key areas of re-
A. Partnership sponsibility, assigned team members and
B. Corporation work groups, terms of employment, quali-
fications
C. Sole Proprietorship
A. Job Description
D. Limited Partnership
B. Needs Assessment
6986. An is similar to a loan which must C. Recruitment
be paid back with higher interest. D. Recruitment Policy
A. underdraft
6991. Angel ltd. has functional structure,
B. overdraft there are different managers for different
departments and they are liable towards
6987. Himalaya ltd is engaged in manufactur- achievement of their assigned targets and
ing of washing machines. the target of they plan accordingly with organisational
organisation is to manufacture 200 per objectives, which principles is highlighted
day. there is an occupational specialisa- here?
tion in the organisation which promotes
A. Unity of Action
efficiency of employees. the is no duplica-
tion of efforts in such type of organisation B. Division of work
structure. identify the type of organisa- C. Organising
tion structure.
D. Unity of direction
A. divisional
6992. Wanting to always support someone or
B. functional something?
C. operational A. Partnership
D. centralised B. Shareholder

C. Ownership through to the final product through to dis-

D. Loyalty tribution and sale of the product.

C. The action of making or manufacturing
6993. is classified under the primary sec- from components or raw materials, or the
tor process of being so manufactured.
A. Forestry D. Production is a process of combining
B. Financing various material inputs and immaterial in-
puts (plans, know-how) in order to make
C. Manufacturing
something for consumption (output).
D. Transport
6998. are written agreements between an
6994. Jake is opening a burger company. employer and an employee in which each
Which type of ordering system would you has certain obligations.
suggest he uses?
A. Trade unions
A. JIT
B. Contracts of employment
B. JIC
C. Accounts
6995. What is the term used for extending a D. none of above
product life cycle?
A. Extension Strategies 6999. Rearing chickens for meat is which sec-
tor?
B. Product Sales
C. Service Expansion
D. Business Growth
6996. Which one of the following is a disad-

vantage of privatisation?
A. Jobs might be lost as private owners
try to cut costs A. Tertiary
B. The government raises money which B. Secondary
could help to reduce taxes
C. Primary
C. Less competition than when the indus-
try was a monopoly D. none of above
D. Politicians will now influence business 7000. Which of the following are accepted
decisions rules of thumb for communicating organi-
sational change:
6997. Explain the chain of production.
A. Pay attention to the quality of informa-
A. An assortment strategy in retailing in- tion disseminated
volves the number and type of products
that stores display for purchase by con- B. Use numerous methods of communica-
sumers. tion
B. The different stages of making, dis- C. Redistribute workload

tributing and selling a good or ser- D. Information should be given in a timely
vice from the initial production of parts, manner

7001. What influence would customers have B. Fatigue Study

on a business? C. Simplification and standardisation
A. They may withhold their support and D. Time Study
work.
B. They may stop purchasing and make 7007. Business opportunities that link produc-
poor reviews. ers in one country to consumers in another
country is referred to as
C. They may increase their prices and
A. Local Business Opportunities
NARAYAN CHANGDER
refuse trade credit.
D. They may refuse to lend money to the B. National Business Opportunities
business. C. International Business Opportunities
7002. . Planning tells us where to go, it pro- D. Not-For-Profit Business Opportunities
vides direction and reduces the risk of un-
7008. Which is not a benefit of a partnership?
certainty by preparing forecasts.
A. All profits belong to the partners.
A. TRUE
B. FALSE B. The partners have limited liability.
C. Partners can add different skills and
7003. Providing fair remuneration and job sat- expertise.
isfaction to employees is related to-
D. Partners can provide extra capital for
A. Generation of employment the business.
B. Community service
7009. The service which helps in removing hin-
C. Welfare of employees drance of time
D. Avoidance of unfair trade practice A. Advertising
7004. Profit is B. Transport
A. Another name for revenue C. Warehousing
B. Revenue plus costs D. Insurance
C. The income earned from sales
7010. Managers at the top level spend their
D. Revenue minus costs time more in
7005. A test to measure mental capabilities A. Planning
such as general intelligence, verbal fluency, B. Organising
numerical ability, and reasoning ability is
C. Staffing
called as
D. Directing
A. psycho-motor test
B. job knowledge test 7011. Which of the following statements best
C. cognitive ability test describes the term, unique selling point?
When a business:
D. work sample test
A. Establishes a clear target market for
7006. Which technique of scientific manage- its products
ment is not described in the above case? B. Develops an aspect of a product that
A. Motion Study makes it different to its rivals

C. Carries out market research effec- 7016. Which of the following nature of man-
tively agement is being discussed in the above
case?

D. Produces a range of goods and ser-
vices A. Multidimensional
7012. Which of the following is not a docu- B. Intangible force

ment handled by a receptionist? C. Dynamic function
A. Request form D. All of these
B. Visitor’s card
7017. Which 3 job describes tertiary sector?
C. A diary
A. banker, teachers, doctor
D. An invoice
B. glass blower, carpenter, steel making
7013. Which of these is not a major macroeco- C. fishing, hunting, farming
nomic objective of governments?
D. none of above
A. Low and stable inflation
B. Increasing profitability of companies 7018. Which is considered to be an optional
policy decision?
C. Full employment
A. Centralisation
D. High and sustainable growth
B. Decentralisation
7014. When this doesn’t exist, there is likely
to be resistance. C. Delegation
A. Unknown D. Departmentalistion
B. Fear 7019. This is a two-way audio communication

C. Trust system in which the audience listens to the
voice and responds immediately sitting at
D. Communication different places. Identify it.
E. Timing
A. Teleconferencing
7015. The success of a business can be af- B. Video-conferencing
fected by:
C. Fax
D. Audio-conferencing
7020. Which of the following is not a disadvan-

tage of using external sources of recruit-
ment?
A. Dissatisfaction among existing staff
A. Trends in the market B. Lengthy process
B. The location of a business C. The scope for induction of fresh talent
C. Changes in technology is reduced
D. All of the above D. Costly process

7021. Which of the following statements are B. F W Taylor

reasons why it is important for a busi- C. Henry Fayol
ness to identify and understand customer
needs? The business is: D. Seymour
Explanation:F W Taylor is the correct
A. More likely to generate sales and less choice for the concept of scientific man-
likely to survive agement. He is known as the father of sci-
B. More likely to generate sales and more entific management.
likely to survive
NARAYAN CHANGDER
7026. What are the two factors of Herzberg’s
C. Less likely to generate sales and less
Motivational Theory
likely to survive
A. Poor Hygiene and Motivating Factors
D. Less likely to generate sales and more
likely to survive B. Management and Peer Review
C. Family Life and Work
7022. Give an example for budget
D. Food and Sleep
A. Cash budget
B. Service budget 7027. Which of the following offices is not
found in a manufacturing organization?
7023. The factors of production which coordi-
nates other factors is A. Accounts
A. land B. Administrative
B. labour C. Consultancy
C. capital D. Staff
D. entrepreneur E. Sales
7024. A business that buys consumer goods or 7028. Quality assurance means:
services and sells them to the ultimate con- A. checking all finished products for
sumer faults
B. setting quality standards at all stages
of products
C. assuring customers that products are
of the highest standard
D. assuring workers that the work they
do is of a high quality
A. Wholesaler 7029. Which of the following is not a purchase
B. Retailer document?
C. Global Business A. Credit note
D. Gas Station B. Invoice
7025. Who gave the concept of scientific man- C. Letter of enquiry

agement? D. Price list
A. Philip Kotler E. Receipt

7030. Can a minor be admitted as partner in a step in the planning function of manage-
partnership firm? ment. It involves creating a foundation
for decision-making and setting goals.

A. Yes
B. No 7036. Why might a business want to grow?
7031. Which of these methods are NOT used A. To gain more competition
to compare the size of a business? B. To gain more customers
A. Capital employed C. To reduce the amount of stores
B. Value of output D. none of above
C. Workers employed
7037. Liability of sole proprietor is not unlim-
D. Added value ited
7032. What is an advantage of a bank loan? A. True
A. There will be little or no interest B. False
B. You can pay in smaller installments 7038. Sales-Cost of Sales =?
C. They are quick and easy to arrange
D. You don’t have to pay it back
7033. Which of the following are not Services
provided by Wholesalers (to Retailers and
Manufactures).
A. Large scale production
B. Home delivery
A. Money In
C. Risk sharing
B. Net Profit
D. Storage
C. Expenses
E. Availability of goods
D. Gross Profit
7034. Promotion is classified into four cate-
gories and one of it is 7039. Economic Activities include
A. Advertisement A. Business+ Profession
B. Social media B. Business+ Employment
C. Billboard C. Profession+ Employment
D. flyer D. Business+ Profession+ Employment
7035. ‘Developing premises’ is a step in which 7040. The factor market includes which of the
function of management? following as factors of production?
A. Staffing A. land, labor, capital, and entrepreneur-
B. Controlling ship
C. Organising B. land, labor, and capital
D. Planning C. land only

Explanation:Developing premises is a D. land and labor only

7041. What are consequences? C. Lower level management

A. something that is possible but is not D. All of the above
yet real
7046. choice3
B. money charged to do something for a
service A. 4
C. task that demands time and effort to B. 5
complete C. 10
NARAYAN CHANGDER
D. the results (positive or negative) of an D. none of above
action or decision
7047. Maslow was a psychologist who devel-
7042. What is market research? oped a theory of motivation
A. Business conducts market research to A. True
help identify gaps in the market and busi-
B. False
ness opportunities.
B. Business which doesn’t conducts mar- 7048. capital is used by businesses to
ket research to help identify gaps in the achieve long-term goals like buying assets
market and business opportunities. or expanding the business.
C. Business conducts market research to A. Fixed
help make more profit in the market and B. Working
business opportunities.
D. none of above 7049. True/False:RTGS transactions are re-
versible once processed.
7043. A business buys one of its suppliers in A. True
order eliminate the power of the supplier
in the process. B. False
A. Forward integration 7050. DOCUMENTS OF TRADE ARE USED AS

B. contractual capacity PROOF OF
C. Backward integration A. ACCOUNTS
D. Corruption B. TRANSACTIONS
C. BUSINESS
7044. The reward to the entrepreneur as a fac-
tor of production is D. TRADE
A. capital 7051. “Once you step out of the firm, there
B. profit are competitors, customers, government
authority and almost everything one can
C. risks think of.” Identify the features of the busi-
D. money ness environment.
7045. Identify the level at which the directing A. Relativity

function takes place in an organisation B. Dynamic
A. Top level management C. Inter-relatedness
B. Middle level management D. The totality of external sources

7052. Principles of management can be mod- C. Legal person

ified by the manager when the situation
D. none of above
demands. This statement implies that the

principles of management are(a) Rigid(b)
7058. Delegation requires a high level of trust
Contingent(c) Flexible(d) Universally appli-
from the leader.
cable
A. True
A. Rigid
B. Contingent B. False
C. Flexible 7059. Is a person who obtains goods for re-

D. Universally applicable sale or any other commercial purpose, con-
sidered a consumer?
7053. is the king of the market
A. Consumer
B. Customer
C. Seller
D. none of above
7054. What does PPE stand for?

A. Protective Preventive Equipment A. Yes
B. Personal Protective Equipment B. No
C. Personal Preventative Equipment
7060. What is included in the interpersonal
D. People’s Protective Equipment skill of management?
7055. Demand deposit created by the commer- A. Acting as a figurehead for the business
cial bank are called
B. Being able to lead staff
A. High powered money
C. Solving complex problems
B. Money
D. Making important business decisions
C. Bank money
D. Time deposit 7061. One basic factors to start a business
7056. Shareholders are the owners of A. Economic causes
A. joint ventures. B. Size of the firm

B. limited liability companies 7062. Any activity connected with money
C. partnership. earning and money-spending is called an
economic activity.
D. sole proprietorship.
A. True
7057. A benefit of this type of ownership is
that you are your own boss B. False
A. Partnership C. Maybe
B. Sole trader D. none of above

7063. IPR stands for 7068. Which is not on the job training?
A. intelligent person rights A. Job rotation
B. intellectual Property Rights B. Internship
C. internal Property rights C. Coaching
D. International Property Rights D. Classroom lectures
7064. An advantage of an owner operating as 7069. A capital market is ideal when:
NARAYAN CHANGDER
a sole trader is A. Financial institutions are sufficiently
A. Can control how the business operates developed
B. Limited liability B. Finance is available at a reasonable
C. Shared workload cost
D. Easy access to additional capital C. Capital is most productively allocated

D. All of these
7065. Where is Taj Mahal?
7070. All of these are the job/business quali-
ties of a clerk except
A. He/she must be tactful in handling of-
fice issues.
B. He/she should be able to work under
pressure.
C. He must have a minimum qualification
of a senior school certificate is required.
A. Indonesia D. He/ she should be able to use his/her
B. Indiana initiative.
C. India 7071. A cake manufacturer buys more sugar
D. Indochina as its production output increases. This en-
ables it to buy the sugar at a lower price
7066. BMW Purchasing MINI is an example of per kilogram.What is this an example of?
A. Logistics
A. Forward Vertical integration B. Just-In-Time
B. Horizontal Integration C. Global Sourcing
C. Backward Vertical Integration D. Economies of Scale
D. Conglomerate
7072. The process by which a manager inte-
7067. Which of the following is not in the grates and synchronises the activity of dif-
group ferent department is called
A. warehousing A. Management
B. banking B. Controlling
C. transportation C. Planning
D. fishing D. Coordination

7073. Choose the correct option 7077. What is a monthly statement?

A. A report that lists each monetary trans-

action and the current account balance
B. A slip that contains the account num-
ber and allows money to be deposited into
the correctaccount
C. A piece of paper pre-printed with the
account holder’s information and is used
to purchaseitems
D. A plastic card that is connected to an
individual’s bank account that can be used
A. Create holes of sheets paper
to makepurchases
B. Binding sheets paper together
7078. What is Noun?
C. Cut paper into strips
A. A noun name as a subject.
D. Make paper copies of documents
B. A noun name as an object.
7074. Preference shares are useful for those C. A noun names a person, place, or
investors who want of return with thing.
comparatively low risk;
D. A noun names as an adjective.
A. high rate
B. Low rate 7079. v
C. fixed-rate A. bank loans and overdrafts
D. fluctuating rate B. loans and grants from friends

C. contributions of members
7075. One of the reasons for vertical integra-
D. dividends and profits shared
tion between two businesses could be to:
A. diversify into a completely different in- 7080. Commerce includes activities relating to
dustry trade and
B. reduce competitors supplying the A. Supporting
same product B. subsidiaries
C. control the supply of raw material C. auxiliaries to trade
D. obtain higher market share D. none of these
7076. A photographer works for a company 7081. Especially in larger businesses, a formal
with a short term contact. He is known system for trying to ensure staff develop-
as a ment involves regular for staff.
A. Freelance workers A. target-setting
B. Full time worker B. Reviewing
C. Part time worker C. Retention
D. Blue Collar worker D. Motivation

7082. What is the main focus of business stud- D. The mass production helps to keep
ies according to Isla, Anika, and Priya? costs per unit low.
A. The study of plants and animals 7087. Which of these should you consider be-
B. The study of ancient civilizations fore making an investment?
C. The study of business administration A. Dogs are better than cats
and economics B. How many words are in the dictionary
D. The study of space exploration C. Your current income
NARAYAN CHANGDER
Explanation:According to Isla, Anika, and
D. Who died in the most recent Game Of
Priya, the scope of business studies is the
Thrones episiode
study of business administration and eco-
nomics. 7088. Australian businesses export to Canada.
What would happen if the value of the Aus-
7083. Classified 3 types of external growth tralian dollar increased compared to the
A. Business Merger Canadian dollar?
B. Horizontal Merger A. There would be no effect on Canadian
businesses
C. Vertical Merger
B. Australia’s imports from Canada
D. Internal Merger
would become more expensive
E. Conglomerate Merger
C. Canadian businesses would find Aus-
7084. Leadership is the internationally ac- tralia products more affordable
cepted standards/ expectations of peo- D. Australian products would become
ple’s conduct and levels of competence in more expensive for Canadian businesses
the workplace
7089. If Samsung purchased a fruit farm this
A. True would be an example of
B. False A. Forward Vertical integration
7085. The two types of office by administra- B. Horizontal integration
tive structure are C. Conglomerate
A. closed D. Backward Vertical Integration
B. small 7090. Name the two broad categories of busi-
C. open ness activities.
D. large A. Trade and commerce
B. trade and industry
7086. Which of the following is a claimed ad-
vantage of flow production? C. industry and commerce
A. Each worker enjoys doing one repeti- D. none of above
tive job all the time.
7091. Shopping at my local store that has a
B. Making a product that allows all con- rewards program is the best idea because
sumer needs to be met
C. The capital costs of setting up a pro- A. i will get rewards that could give me
duction line are low. money back

B. i have loyalty to a dedicated store B. Flat Rate Bonds

C. i should definitely not shop higher C. Low-Interest Bonds

price for low rewards D. Zero-Coupon Bonds
D. i should consider the prices compared
7097. Name the function of marketing which
to other stores and the rewards that my
is effective in bringing repeat sales from
local stores offers
the customers and developing brand loy-
7092. Sandra bought some snacks from Gene- alty for a product.
sis and paid with his Debit/ATM card. This A. Standardization and grading
type of transaction is a B. Promotion
A. cash transaction C. Customer support services
B. credit transaction D. Packaging and labelling
C. card transaction 7098. Two types of vertical mergers are
D. consumer transaction A. Frontward Vertical
7093. Commodity B. Backward Vertical
A. Any final good used for some purpose. C. Forward Vertical
B. The voluntary trade of goods and ser- D. Horizontal Vertical
vices. 7099. Contra entries are represented in cash
C. Any individual or organisation which book with letter
uses goods and services. A. F
D. none of above B. U
7094. define ‘legislation’ C. R
A. an money of money paid to govrnment D. C

for public services E. H
B. financial reward given by the govern- 7100. ‘Where the employee is asked to leave
ment because their behaviour is unreasonable or
C. typically cash of liquid assets because they cannot do the job.’ What is
this sentence defining?
D. making something previously illegal
permissible by law A. Dismissal
B. Resignation
7095. In which aspect of a business does con-
C. Retirement
tinuous improvement occur
D. Redundancy
A. Quality assurance
B. Legal compliance 7101. what is the term used to describe a com-
pany/person who owes another party?
C. Just-in-time management
A. debtor
D. Total quality management
B. debtor
7096. Treasury bills are also known as: C. liability
A. Fixed interest Bonds D. liability

7102. deals with the management of of- 7108. Principles of management cannot be
fices meant for business activities.
A. Defined
A. Office practice
B. Applied anywhere.
B. Commerce
C. Banking C. Tested in Laboratories
D. Book keeping D. Part of Business
7103. One of disadvantage of partnerships is
NARAYAN CHANGDER
7109. The minimum amount of paid-up capital
A. easy to set up for a public company is determined at
B. new skills and ideas
A. Rs. 10, 00, 000
C. conflicts
B. Rs. 5, 00, 000
D. more capital investment
C. Rs. 1, 00, 000
7104. These two theories both include social
needs to improve motivation D. Rs. 7, 00, 000
A. Herzberg
7110. Which activity removes the hindrance of
B. Mayo
time
C. Maslow
A. Banking
D. Taylor
B. Transport
likely to be variable for a fast food restau- C. Warehousing
rant?
D. Insurance
A. the salary of the manager
B. the rent of the restaurant 7111. One of the objectives of management is:
C. the cost of the food supplies A. Development of people
D. the machinery used to cook the food
B. Development of nation
7106. A mechanic fixing your car is a good or
C. Higher standard of living
a service?
A. service D. Generation of employment.
B. good
7112. Which of the following is an activity
7107. How do you define value? through which an organization receives in-
A. when the perception of competition is flow of cash?
too expensive A. Creditors deposited cash into the busi-
B. the perceived benefits by a customer ness organization’s account
of price to the time and money spent
B. Purchasing goods as material for pro-
C. when market research establishes the duction
floor price
C. Payment of wages or salaries
D. when a customer purchases for the
lowest price in town D. Repaying loans or creditors

7113. Case study:Apple plans to develop a pro- 7118. All business risks are controllable.
totype for an iPhones with a flexible dis-
A. True
play. Which of the following sources of

finance would be most appropriate? B. False
A. Retained profits
7119. Customer satisfaction is the key to max-
B. Selling shares imize profits.
C. Crowdfunding A. Production concept
D. Bank loan B. Product concept
7114. Low personal touch is the feature of C. Marketing concept
A. Traditional business D. none of above
B. e-business
7120. Paid to employees who meet certain in-
C. Local business dividual targets
D. none of these A. Performance Related Bonus
7115. Which of the following is not a respon- B. Performance Related Pay
sibility of a clerk?
C. Performance Related Salary
A. Dispatching of mails
D. Bonuses/Comission
B. Filling documents
C. Inspection of vehicles 7121. Total principles given by Henry Fayol is
D. Keeping records A. 4
E. Sorting letters B. 40
7116. WHY SOME BUSINESSES FAIL? C. 14

A. Poor management D. 24
B. Good workers 7122. Identify which department is responsi-
C. Good owners ble for calling applicatants
D. The market size A. human resource department
7117. Retailer B bought the following items B. production department

for sale:200 bags of rice at N6, 000 C. Marketing department
each250 tins of cooking oil at N2, 500
each10 gas cooker at N60, 000 each with D. none of above
60% discount allowed by the seller. De-
termine the amount to be paid by the Re- 7123. Source documents serves as a documen-
tailer tary evidence of transactions.
A. Na, 065, 000 A. official and unofficial

B. N240, 000 B. small and large
C. N600, 000 C. internal and external
D. N1, 200, 000 D. cash and credit

7124. Which of the following is not a feature 7128. Land includes

of a Government Grant? A. The “gifts of nature” or natural re-
B. the tools, equipment, and factories
used in production of goods and services
C. people with all their efforts and abili-
ties
NARAYAN CHANGDER
D. individuals who start a new business
or bring a product to market.
7129. What is the marketing of product and

service in which the offer itself is not in-
A. Awarded as one off payment tended to make any monitory profit is
B. Subject to limitations and restrictions called
C. Repaid in monthly instalments A. Profit marketing
D. Must be used for specific purpose B. Non profit marketing
C. Virtual marketing
7125. WHICH IS THE SECOND LARGEST DE-
D. Digital marketing
POSITORY IN INDIA?
E. Real time marketing
A. CDSL
B. sdal 7130. What is the primary goal of social ad-
vertising media?
C. NDSL
A. To increase sales
D. CSDL
B. To promote social causes
7126. A prediction of future revenue based on C. To attract investors
expected sales, can be based on previous
D. To gather customer feedback
sales patterns?
A. Sales forecast 7131. Based in the customer’s perception
alone.
B. Cash forecast
A. Brand Identity
C. Revenue forecast
B. Brand Image
D. Costs forecast
C. Brand Recall
7127. Commercial banks performs the follow- D. Brand Recognition
ing functions except
7132. can also be known as be called
A. Accepting deposits in insurance
B. Acting as agents of payment A. Abundant faith
C. Issuance of travelers cheque B. proximate cause
D. Lending to customers C. insurable interest
E. Printing and issuing of currencies D. utmost good faith

7133. The value of one nation’s currency ver- A. Company makes neither profit nor loss
sus the currency of another nation is called B. Company makes profit

C. Company makes loss
A. expansion
D. Company goes bankrupt
B. recession
7138. Which of the following is not an exam-
C. balance of payments ple of non-economic activity?
D. exchange rate A. Patriotism
7134. Which approach is being used when a B. teaching
business creates a focus group to evaluate C. sentiment
a product?
D. sympathy
A. Marketing
7139. The insurance industry forms part of the
B. Production sector
C. Selling A. Primary
D. Standardization B. Secondary
7135. Define the term Cash-flow? C. Tertiary
A. The amount of money coming in and D. Informal
out of the business and the timing of this 7140. Sufficient prior training of employees
movement can help them accept changes with confi-
B. The amount of money coming out of dence.
the business on a daily basis? A. True
C. The amount of total sales coming into B. False
the business and the timing of these sales
7141. What are fixed costs if a business
D. The amount of cash coming in but not makes a profit of £400, 000 after
out of the business turnover of £850, 000 and variable costs
7136. The document which contains a written of £225, 000?
order to a bank to pay a stated sum of A. £625, 000
money to a named person is called B. £450, 000
A. bill of exchange C. £225, 000
B. cheque D. £325, 000
C. receipt 7142. In which of the following the business
D. invoice organizations that the liability are unlim-
ited and personal assets may be used for
7137. What happens at Break Even Point? repaying debts in case the business assets
are insufficient
A. Joint stock company
B. Joint Hindu family business
C. partnership

7143. A country wide system through which 7149. Who is the Top Management person in
person can electronically transfer from one Business.
bank branch to another person having an A. Managers
account with the other bank branch in the
country is known as B. Chief Executive Officer
A. Pay order C. Middle level Managers
B. RTGS D. B and C
C. Bank draft
NARAYAN CHANGDER
7150. Communicating information about the
D. OIL products or services to the prospective cus-
tomers is known as
7144. A high employee turnover rate in a busi-
ness is a challenge in the environment. A. Trade
A. macro environment B. Transportation
B. human resources C. Advertising
C. market D. Communication
D. micro 7151. Which of the following does not charac-
7145. Which piece of office equipment will teristic business activity?
create several hundred duplicates of a A. Production of goods & services
newsletter for me?
B. Presence of risk
A. Laminator
C. Sales & exchange of goods & services
B. Scanner
D. Salary or wages
C. Photocopier
D. Mobile Phone 7152. What is the formula for calculating
profit?
7146. is the next best alternative given up
A. Sales-Costs
by choosing another item.
B. Revenue-Expenses
A. Opportunity cost
B. Scarcity C. Income-Expenditure
D. Gross profit-Net profit
7147. Which of the following is a traditional
means of communication? 7153. Greg bought biscuits from Sarah and
A. palm frond promised to pay her later. Greg is the
B. Internet A. debtor
C. GSM B. accountant
D. Mango tree C. creditor
7148. What type of business is McDonald’s D. supplier
A. Sole Trader 7154. Foreign Trade only happens between
B. Franchise countries.
C. Partnership A. True
D. Non Profit B. False

7155. Reason of product failure associated C. someone who starts their own busi-
with its feature is due to ness

A. Good quality of product D. none of above
B. Poor quality of product
7161. Accessible, affordable, and open to all
C. Good quantity of product are:
D. Poor quantity of product A. Private business objectives
7156. :In India, cooperative societies are regis- B. Public limited objectives
tered under the Cooperative Societies Act C. Franchise
1912 or under the State Cooperative Soci-
eties Act. D. Public sector objectives
A. False 7162. clearly defines what tasks & activi-
B. True ties shall be carried out at particular job
A. Role clarity
7157. Who is involved in the financial mar-
kets? B. Coordination
A. Banks C. Job design
B. Government D. Specialisation
C. Retail
7163. Which is not a function of management
D. Oveseas of the following?
7158. Public sector can be classified into A. Planning
divisions. B. Staffing
A. 3 C. Co-operating
B. 2 D. Controlling
C. 5
7164. Minimum amount for RTGS is:
D. none of above
A. 25, 000
7159. It refers to buying and selling of goods
B. 2, 00, 000
and services within the boundaries of a na-
tion. C. 50, 000
A. Trade D. 1, 00, 000
B. Internal Trade
7165. Being an entrepreneur carries its own
C. External Trade benefits. Among them are
D. None of the above A. The opportunity to be a leader to every-
one.
7160. Who is an entrepreneur?
B. The opportunity to fulfill own potential.
A. someone who works for a large com-
pany C. The opportunity to control people’s
B. someone who studies business in Uni- destinies.
versity D. All of the above.

7166. The number keys can be found on the 7170. Which of the following is a benefit to an
row of the keyboard. employee of a business providing excellent
customer service?
A. 4
A. Lower number of returns
B. 3
B. Improved reputation in the market-
C. 2 place
D. 1 C. Customers may increase their spend
with the business
NARAYAN CHANGDER
7167. India continues to be a lower middle in- D. Positive working environment
come country along with 46 others, while
Sri Lanka has climbed to the upper middle 7171. An office can best be defined as a place
income group for the fiscal year 2020, ac- where
cording to the World Bank’s classification A. Building and desks are displayed
of countries by income levels, released on
B. Business is carried out
July 1, 2019. Identify the related dimen-
sions of business environment. C. Buying and selling is done
D. Debts are paid
A. Social Dimension
E. People discus their problems
B. Technological Dimension
7172. How can managers and by extension in-
C. Economic Dimension
stitutions benefit from motivating employ-
D. Political Dimension ees with suitable reward strategies?
7168. Brand Awareness and Reach is best de-

scribed as
A. Keeping how effective your marketing
campaigns really are.
B. Measuring customer satisfaction to in-
crease customer retention. A. Increased employee engagement
B. Reduced labour turnover
C. Surveys that ask customers to choose
between different products with unique C. Improved job performance
features and price points. D. All of the answers are correct
D. none of above 7173. True/False:Capital expenditures are
typically recorded as expenses in the
7169. The type or branch of accounting that profit and loss account.
generates reports for the use of external
A. True
parties such as creditors, investors and
government agencies is known as: B. False
A. Financial accounting 7174. It is Okay to mumble this encour-

ages your audience to really listen and pay
B. Managerial accounting attention
C. Tax accounting A. True
D. Forensic accounting B. False

7175. Which of the following is an example of 7180. Which can be a barrier to effective com-
a fringe benefit? munication

A. Higher pay A. Full colour advertising brochure
B. Free Meals at the canteen B. Early morning meeting between two
C. Annual bonus workers
D. Commission C. Poorly worded letter

D. Memo sent down the chain of commu-
7176. Stages in the formation of a public com- nication
pany are in the following order
A. promotion, commencement of busi- 7181. The amount of money the insured pay
ness, incorporation, capital subscription to the insurance company to cover a risk
is called
B. incorporation, capital subscription,
commencement of business, promotion A. insurance risk
C. promotion, incorporation, capital sub- B. premium

scription, commencement of business C. proximity clause
D. capital subscription, promotion, incor- D. proximity clause
poration, commencement of business
7182. Identify the learning opportunity de-
7177. Which of the following is a disadvan- signed to improve skills and abilities of em-
tage of primary market research? ployees.
A. It is specific to the business’ needs A. training
B. It already exists B. development
C. It is compiled by experts C. recruitment
D. Results may be limited D. selection
7178. What do you call areas designated by a 7183. What is income?
government as having economic problems
A. Money spent
and are targeted to receive support in a
variety of forms? B. Money earned
A. Taxed areas C. Money saved
B. Non-assisted areas D. Money invested
C. Assisted areas 7184. What are the main categories of market
D. Skilled areas segmentation?
A. Location, Demographics and Income
7179. Which items are human unlimited wants,
choose 2 answers. B. Where they go to school
A. BMW car 7185. Which of the following are all examples
B. luxury bag of operations performance objectives?
C. shelter A. Choice, flexibility, profit, speed
D. food B. Cost, dependability, quality, speed

C. Customisation, flexibility, profit, qual- 7191. Which leadership style involves consult-
ity ing with team members before making de-
cisions?
D. Choice, customisation, dependability,
profit A. Autocratic
B. Let it happen
7186. The various departments that can be
found in an organization include the follow- C. Transactional
ing except D. Democratic
NARAYAN CHANGDER
A. Administrative
7192. Components found in the micro environ-
B. Finance ment are:
C. Staff A. consumers, supplier, competitors, in-
termediaries.
D. Production
B. vision, mission statement, goals,
E. Protocol
objectives, organisational culture and
7187. Mcdonalds buying a cattle farm would sources, 8 functions.
be an example of 7193. ABC Ltd. Is not able to achieve its
A. Backward Vertical integration objective on analyzing, they found that
employees were not given their best,
so he decided to announce an incentive
C. Forward Vertical Integration plain, which offers various incentives to
D. Conglomerate employee workers at different level for
achieving their target. (i) Which element
7188. True or False:A service is something that of directing is used by manager?(ii) Sug-
someone else does for you, or provides gest incentive suitable for:1. Employees
you. operating at lower level. 2. Employees
operating at higher level.
A. true
A. (i) Supervision is missing. (ii) (a)
B. false Lower level:offer promotion. (b) Higher
level:offering bonus
7189. is the study of people’s vital statis-
tics, such as their age, gender, race and B. (i) Communication is missing. (ii) (a)
ethnicity, and location. Lower level:offer monetary incentives. (b)
Higher level:non-monetary incentive
A. Social
C. (i) Leadership is missing. (ii) (a)
B. Technology Lower level:offer monetary incentives. (b)
C. Economic Higher level:non-monetary incentive
D. Demography D. (i) Motivation is missing. (ii) (a)

Lower level:offer monetary incentives. (b)
7190. State any one steps in the process of or- Higher level:non-monetary incentive
ganising
7194. What is the similarity of partnership
A. Follow up action and sole trader. (ANA)
B. Assignments of duties A. It is very easy & cheap to establish.

B. Partners contribute their personal as- 7200. All these are elements of Business Stud-
sets. ies except

C. Only a director is contributing. A. Fine art
D. A and B. B. Commerce
C. Shorthand
7195. Manufacturing Account is prepared by
D. Keyboarding
A. Trader
B. Producer 7201. Which tool of promotion mix is an im-
personal paid form of communication?
C. Person in service
A. Sales promotion
D. None
B. Personal selling
7196. What is primary research? C. Publicity
A. Collecting data first hand, which no D. Advertising
one else has collected.
B. Searching the internet for stats. 7202. CAPITAL MARKET SECURITIES ARE
MARKETABLE ON
C. Collecting newspapers.
A. ASEAN
B. STOCK EXCHANGE
7197. An entrepreneur has developed a unique C. IMF
product to launch into the market. Which
of the following best describes how this D. EPC
new business idea came about? 7203. Choose the correct option
A. An original idea
B. Adapting an existing product
C. Adapting an existing service
D. Adapting an existing idea
7198. Ovens are an example of a:

A. Natural resource
B. Capital resource
C. Human resource
A. Staples
D. none of above
B. Hole Punch
7199. A prospectus is issued by C. Marker
A. a private company D. Stapler
B. a public company seeking investment
7204. Which of the following services of bank
from public
permits withdrawal of money more than
C. a public enterprise the balance in the account?
D. a public company A. Bank draft

B. Overdraft 7210. An industry that deals with the sale of

C. Banker’s cheque manufactured items and services to busi-
nesses and consumers.
D. Fixed deposit
A. primary industry
7205. Which is NOT a characteristic of success- B. secondary industry
ful entrepreneurs?
C. tertiary industry
A. Hard working
D. quaternary industry
NARAYAN CHANGDER
B. Risk taker
C. Powerful 7211. What is meant by Efficiency?
D. Innovative A. Completing a task in time
7206. Which of the following is a disadvan- B. Completing a task with minimum re-
tage of sole proprietorships: sources
A. Limited capital C. Completing a task in minimum time

however the cost may be more
B. Control
D. All are correct
C. Privacy
D. Tax liability 7212. A manufacturer business take over its
supplier.
7207. define ‘conglomerate integration’
A. horizontal integration
A. integration of company’s production in
B. forward vertical integration
the same level and same type of products
C. backward vertical integration
B. occurs when two companys merge to
form a larger company D. conglomerate integration
C. one campany takes over/merges in a 7213. Multinational enterprises may provide
completely different industry benefits to their source (home) countries
D. a rise in average costs cue to inflation because they may:
7208. It is a document issued as a proof of the A. Secure raw materials for the source
fact that the goods have been produced in country
the country mentioned on it B. Shift source country technology over-
A. Certificate of Origin seas via licensing
B. Consular Invoice C. Export products which reflect source-
country comparative disadvantage
C. Bill of Entry
D. Result in lower wages for source-
D. Letter of credit
country workers
7209. Compensation, mainly done on what
bases 7214. UNDERSTANDING:What do you think
the Delphi technique is used for?
A. Work based
A. It is used to solve new and complex
B. Time based problems.
C. Performance based B. It is used to solve old problems in the
D. All the above business.

C. It is used to create peace in the busi- 7220. All shareholders have limited liability in
ness environment. private limited company

D. none of above A. True
7215. Management is a process because B. False

A. It involves series of steps 7221. The leadership theory encourages
B. It leads to systematic working followers to accept change in the work-
C. It involves one single activity place.
D. None of the above A. situational

B. leaders and followers
7216. The management task referring to the
transfer of authority to sub-ordinates so C. transformational
that daily tasks can be accomplished, is D. autocratic
A. control 7222. Unified message service comes under

B. delegation which e-commerce application?
C. organisation A. e-Trading at stock exchanges
D. planning B. Computerization of mail transmission

and Processing
7217. The four government objectives are low
C. Post
inflation, low unemployment, balance of
payments and D. none of above
A. Safe defence spending
7223. liability of the members in a cooperative
B. Economic growth society is
C. High interest rates A. Limited to the extent of shares the hold
D. Low tax revenue B. unlimited liability
7218. is concern with recording business
7224. What does USP stands for?
transactions in an orderly manner
A. Bookkeeping
B. Commerce
C. Office Practice
D. keyboarding
7219. Which of the following are not internal

stakeholders?
A. Owners A. Universal Standard Pilot
B. Employees B. Unique Selling Point

C. Management C. United Service Providers
D. The environment D. Ultimate Secondary Procedures

7225. Dr Mohan Kumar is working against the 7230. Employees welfare and related matters
post of a senior doctor in a government are handled by manager
hospital. He does not discriminate be- A. marketing
tween the rich and poor while treating his
patients medically. When he returns home B. personnel
from the hospital, he attends to the poor C. production
patients at home free of cost between D. purchasing
6:00 p.m. to 8:00 p.m. Besides, he gives
them the information about the employ-
NARAYAN CHANGDER
7231. Why start a business?
ment opportunities. 1. What type of ac- A. make money
tivities does Dr Mohan Kumar perform at
home? B. waste time
A. Economic C. lose money
B. Non-Economic D. none of above
C. Profession 7232. Minimum number of members to form a

private company is
D. Business
A. 2
7226. What is the purpose of Job Rotation? B. 3
A. Staff will not get bored of repetitive C. 5
tasks
D. 7
B. Staff will want to leave
7233. State the definition of full-time worker
C. The workforce will be more productive
A. Works 10 hours per week
D. Customer Service will improve
B. Works less than 30 hours per week
7227. bad customer reviews on social media C. Works more than 35 hours per week
A. environmental risks D. Works more hours than part-time
B. reputational risks workers
7228. Which of the following is NOT usually 7234. A subsistence economy is one in which
part of the selection process? the people are able to provide for their
own wants and needs through farming and
A. Short listing fishing.
B. Interviewing A. True
C. Induction B. False
D. none of above 7235. Management is intangible.
7229. Currency notes and coins are called as: A. True
A. FLAT MONEY B. False
B. FIAT MONEY 7236. A bank is an institution
C. LEGAL TENDER MONEY A. owned by merchants.
D. BOTH 2 AND 3 B. that collects taxes for the government.

C. for receiving, keeping, and lending 7243. What does the importance of ethical be-
money. havior, integrity and trust call into ques-
tion?

D. that regulates interstate commerce.
A. The extent to which managers should
7237. Management is said to be poor if it is
attempt to change the underlying beliefs
A. Efficient but ineffective and values of individual followers
B. Effective but inefficient B. Who does what
C. both inefficient and ineffective C. What we do next
D. All of the above
7238. A characteristic of a pyramid shaped or-
ganisation is: 7244. In an organisational structure, which of
the following terms describes the route
A. Work teams through which authority is passed?
B. Chain of command
A. Span of control
C. Managers as facilitators
B. Hierarchy
D. Participative leadership styles
C. Chain of command
7239. Private placement help to raise capital
D. Delegation
more quickly than a public issue.
A. a. True 7245. Which of this can sell shares to the pub-
B. bFalse lic?
A. Sole proprietor
7240. Which of the following is a tool used in
Fiscal Policy? B. Private Limited Company
A. Privatisation C. Public Limited Company
B. Taxes D. Partnership
C. Interest rates
7246. What are the advantages to the em-
D. Training ployer of zero-hour contracts
7241. What is the broad constituents of Hu- A. They can easily get rid of people
man Activities
B. They don’t have to pay holiday pay
A. Economic Activity
C. They only employ them when they
B. Market share want them
C. Goodwill
D. Employees have legal rights to work
D. None every week
7242. Which of the following is a job in the 7247. “How many hours did you work last
secondary sector week?”, manager asked his coworkerAre
A. Fisherman these one-way or two-way communica-
B. Bakery worker tion?
C. Dentist A. One-way communication
D. Accountant B. Two-way communication

7248. What is an advantage of delegation for 7253. An Employee

managers? A. Is someone who works in a company
A. Workers have less work to do
B. Is the company who employs people
B. Managers can concentrate on more im- eg McDonalds
portant tasks
7254. Furniture and medical glove manufactur-
C. Manager loss some of their responsi-
ing are classified under which industries?
bilities
A. Primary
NARAYAN CHANGDER
D. Managers cannot control subordi-
nates closely B. Secondary
7249. “Management has to see the tasks are C. Tertiary

completed and goals are achieved with the D. None of the above
least amount of resources at a minimum
cost.” Identify the two related concepts 7255. A partner whose association with the
of Management. firm is unknown to the general public is
called
A. Coordination and efficiency
A. active partner
B. Efficiency and effectiveness
B. nominal partner
C. Planning and effectiveness
C. secret partner
D. Management and administration
D. sleeping partner
7250. Can you explain what must happen in
the Force-field analysis 7256. Select the appropriate features for Gov-
A. Writing down the motivation behind ernment companies.
solving the problem. A. Private owners
B. You solve problems by comparing pros B. Incorporation
and cons.
C. Public Servents
7251. The corrective measure for defective D. Financial Autonomy
process as a cause of deviation would be
E. Separate Legal Entity
A. Improve the physical conditions of
work 7257. the human resources ( HR) is responsi-
B. Modify the existing process ble for
C. Undertake technological up gradation A. planning for a business future need for

labour
D. Replace the machine
B. the right workers in the right numbers,
7252. These officials are appointed by the gov- in the right places and the right time
ernment in its embassy to represent the
C. A & B
country’s trade-interests abroad.
D. the salary of the fabric foreman
A. Insurance company
B. Trade Commissioner 7258. Principle of initiative:
C. Trade representatives A. Boost up the morale of employees
D. B & C B. Brings down the morale of employees

C. Does not effect on morale of employ- 7263. Filling up of blank application form dur-
ees ing the selection process contains informa-
tion about

D. None of these
A. Qualifications
7259. What is the person who buys a product
B. Personal information
called?
C. Minimum Salary acceptable
A. Retailer
D. All the above
B. Consumer
C. Purchaser 7264. The term used for importing goods from
one country with the purpose of exporting
D. Customer them to some other country is known as
7260. What characterizes a transformational A. Import trade
leadership style? B. Export trade
A. Focused on micromanagement C. Entreport trade
B. Encourages open communication D. International trade
C. Dictatorial decision-making 7265. Which one of the following would have
D. Ignores employee development NO impact on contribution per unit?
A. The price of raw materials used
7261. The owner is rewarded for conducting
business and bearing the risk. What is the B. The rent on the factory
form of reward the owner receives? C. The level of wastage in production
A. Remuneration D. The selling price charged
B. Commission 7266. Human want are
C. Bonus A. few
D. Profit B. expensive
7262. Which principle of general manage- C. numerous
ment advocates that, “Employee turnover D. satisfied
should be minimised to maintain organisa-
tional efficiency.”? 7267. The activity of making money by produc-
ing or buying and selling products
A. Economics
B. Business
C. Market
D. Profit
7268. Uber and ola have become competitors

A. Stability of Personnel
for individual taxis.Which type of business
B. Remuneration of employees risk is mentioned here
C. Equity A. Operational risk
D. Esprit De Corps B. Environmental risk

C. Competition risk 7274. A good or service that people would like

D. Financial risks to have, but is not required for living is
called
7269. Identify the activity which does not sup- A. Want
port trade.
B. Needs
A. Banking
C. Interest
B. Warehousing
D. Desire
NARAYAN CHANGDER
C. Insurance
7275. Management is used only in Business or-
D. Mining
ganisations.
7270. SHOW THE MOVEMENT OF THE DELIV- A. True
ERY NOTE
B. False
A. BUYER TO SELLER
7276. Expanding the product line is an exam-
B. SELLER TO BUYER ple of what type of growth?
7271. The examples of the sole trader includes
(UND)
A. Barber shop
B. Tuck shop
C. Street vendors
D. All of the above
A. Internal growth
7272. The use of debt increases the financial
B. External growth
risk of a business. The factor determining
the choice of an appropriate capitalstruc- 7277. Continuous production of identical prod-
ture of a company highlighted in the above ucts, therefore giving scope for high levels
statement is: of automation
A. Debt Service Coverage Ratio A. Job production
B. Risk consideration B. Productivity
C. Cost of debt C. Flow production
D. Flexibility D. Batch production
7273. A benefit of using zero hour contracts to 7278. management means
an organisation is that:
A. an art
A. It will attract the best applicants to a B. a science
role
C. both art and science
B. Employees will have increased free-
dom over their working hours D. none of above
C. It will reduce the total wage bill 7279. A provides for the greatest degree
D. Recruitment and selection costs will of continuity:
be reduced A. General Partnership

B. Joint venture B. SCIENCE

C. Corporation C. ARTS

D. Sole proprietorship D. DIRECTION
7280. Which of the following statements is 7285. Which of the below are renewable re-
true? sources?
A. All businesses exist to make profit A. Plants
B. Businesses are a major source of inno- B. Gold
vation
C. Silver
C. All government businesses exist to
make profit D. none of above
D. Businesses exist to compete with each 7286. Name some of the people you will com-
other municate outside the business
7281. USP stands for A. Customers
A. Ultra Selling Point B. Business stakeholders
B. Unique Standard Price C. Business managers
C. Unique Selling Point D. Subordinates
D. Ultimate Selling Point
7287. Unlimited wants that affect the people
7282. Which of the following statements is can not fill their needs. It is called
true with reference to principles of man- A. Scarcity
agement?
B. Available
A. The principles of management have
evolved. C. Demand
B. The principles of management are yet D. Supply
to be evolved.
7288. In India Import license is obtained from
C. The principles of management are in the
the continuous process of evolution.
A. DTGF
B. DFTG
7283. Indian economy is composed of both
C. DGFT
Privately owned and Government owned
business enterprises so it is known as D. Confused
A. Mixed Economy
7289. Canara bank opened a new branch in
B. Single Economy Banglore. it is fulfilling which of the fol-
C. Traditional Economy lowing organisational objective?
D. none of above A. Survival
B. Profit
7284. What is the method that put the knowl-
edge easily into practice called? C. Growth
A. PROFESSION D. Innovation

7290. Which of the businesses below would 7296. The after sales service that allows cus-
form part of a quaternary industry? tomers to return products if found faulty
A. a large nursing home or not performing according to specifica-
tions within a specified time is called
B. a poultry farm
A. installation
C. a news publisher
B. warranty
D. a takeaway hamburger shop
C. maintenance
7291. One of the following is an example of an
NARAYAN CHANGDER
D. operation of a product
organization that is none profit oriented
A. Importation of electronics 7297. Responsibility
B. Services of a Red cross A. Can be delegated
C. Selling of foodstuff B. Cannot be entirely delegated
D. None of the above C. Cannot be delegated at all
7292. It refers to right of an individual to com- D. None of the above
mand his subordinates
7298. What is a “Product Trial”?
A. authority
A. When a customer buys a product for
B. responsibility the first time
C. accountability B. When a customer buys a product for
D. centralisation the tenth time
7293. An advantage to a business of asking C. When a business sells goods abroad

customers to complete on line surveys re- D. Designing a new product
garding customer services is that:
7299. Why should you keep text to a minimum
A. An unbalanced view of quality stan- on slides?
dards may be gained
A. So the focus is on you as the speaker
B. Low response rate
B. To help make your presentation longer
C. Cost effective to set up
C. So the pictures are easier to see
D. Incentive to complete the surveys may
need to be offered D. To make sure the audience can read
everything you have to tell them
7294. Grouping activities on the basis of func-
tions is a part of 7300. Which one of the following is an advan-
tage of an international business location?
A. Decentralised Organisation
B. Divisional Organisation
C. Functional Organisation
D. Centralised Organisation
7295. The services given to the consumer are
known as Capital goods.
A. TRUE A. Cultural differences
B. FALSE B. Quality issues

C. low labour costs 7305. Process of gathering, analyzing, and in-

D. Ethical concerns terpreting information about market, prod-
uct, or service to be offered for sale in the

7301. Jacob applied for a job. He sent the em- market, about the past, present and poten-
ployer information highlighting his skills tial customers for the product or service.
that match skills required for the job. A. MARKETING PLAN
Which employment document did Jacob
B. MARKET RESEARCH
send to the employer?
C. MARKETING STRATEGY
A. Job Application
D. PRODUCT TESTING
B. Reference letter
C. Resume 7306. organisation refers to organisation
structure which is designed by the manage-
D. Thank you letter ment to accomplish the task
7302. What are the most common legal struc- A. Formal
tures for a small-sized business? B. Informal
A. Sole Trader
7307. Selection of line of business includes
B. Private Company
A. Nature of business
C. Partnership B. Capital required
D. Public Company C. machinery required
7303. Disadvantages of external growth could D. none of above
be?
7308. Scientist, software programmer’s, and
A. Clash of Cultures. All businesses have sales people often have this type of
a slightly different culture and they may leader:
not work well together
A. Autocratic
B. Mergers lead to bigger more efficient
B. Democratic
business
C. Let it happen
C. Possible communication problems. As
the business gets bigger, or if there are D. Bureaucratic
now too many employees
7309. Which one of these is the better slide
D. Unreliable partners. A good merger and why?
will depend on trust between the busi-
nesses A.
7304. based his ideas on the assumptions
that all individuals are motivated by per-
sonal gain B.
A. Abraham Maslow
C. The background is simple and the text
B. Frederick Taylor
is easy to read.
C. Frederick Herzberg D. The background is simple and the text
D. Miguel matches the background.

7310. Cooperative Society can be started with- C. The interpreter the policies made by
out registration? top level managers
A. True D. Co-operate with other departments for
B. False the smooth running of the organisation.
7311. The needs of customers who want 7315. Directing

their letters and packages delivered very A. Is a primary function of management
quickly to meet a deadline are met by B. Initiates action
NARAYAN CHANGDER
services.
C. Recruits and Selects employees
A. courier
D. Identifies and groups the activities
B. telex
C. telegram 7316. Which is the last step in the planning
process
D. none of above
A. Setting objectives
7312. Which of the following is correct? B. Follow up action
C. Developing premises
D. Identifying alternative courses of ac-
tion
7317. What is the definition of labour inten-
sive?
A. A need is necessary for survival A. A firm which operates on machinery.
B. Examples of capital resources are wa- B. A firm which uses labourers/ workers
ter, iron, air, or gold in its production cycle.
C. Human resources are also called peo- C. A firm which only wants to employ ex-
ple perienced workers.
D. Services are things you can buy, like D. A firm which buys many stocks.
ice cream or textbooks 7318. What is a cats favourite colour?
7313. What source of finance could lead to an
unwanted takeover of the business?
A. Sale of assets
B. Owner’s capital
C. Trade credit
D. Share issue
7314. Which of the following statements does
not pertain to middle level management?
A. They are responsible for all the activi-
ties of the operational managers.
B. They are responsible for the welfare
and survival of the organisation. A. piiii-nk

B. Purrr-play C. Education and Health

C. bllll-ue D. Health and Protection

D. none of above E. Communication and love.
7319. A similarity between typewriter and
computer keyboard is 7324. New approach to managing people in
any organization.
A. Carriage
A. Human Resource
B. Delete key
C. Space bar B. Human Resource Management
D. Ribbon C. Human Resource Development
7320. In which business, the support service D. none of above

activities are categorized?
7325. Educating the investor is the func-
A. Commercial industries tion of SEBI
B. Primary industries
A. protective
C. Secondary industries
B. regulatory
D. Tertiary industries
C. developmental
7321. Which of the following terms describes
an additional one off payment received by D. none of above
an employee over and above their regular
wage or salary? 7326. Relaxing the restrictions and controls
imposed on Business and industry means
A. Commission
A. Globalization
B. Bonus
C. Fringe benefits B. Liberalization
D. Remuneration C. Privatization
7322. ....ensures that actual activities conform D. None of the above

to planned activities.
7327. Mention the advantages of verbal com-
A. Planning munication
B. Organising
A. Information can be given out quickly
C. Controlling
B. Opportunity for immediate feedback
D. Staffing
C. Body language of the speaker
7323. Dilshan who studies in grade 13 at Tech-
nical College has got ill suddenly. The prin- D. The way the speaker speaks if they lie
cipal has taken him to the hospital. What
are the basic needs of Dilshan according to 7328. It is compulsory for a company to sub-
this incident.? mit AOA.
A. Education and Safety A. true

B. Education and transport B. false

7329. An online store uses targeted email mar- 7334. Which of the following is a feature of an
keting for its products and offers loyalty autocratic leadership style?
discounts. Which activity is marketing and A. Communication is two-way.
which is sales promotion?
B. Employees are involved in decision-
A. Email marketing-Sales promotion; Loy- making.
alty discounts-Marketing
C. Communication is one-way.
B. Email marketing-Marketing; Loyalty
D. There is little input from the leader.
discounts-Sales promotion
NARAYAN CHANGDER
C. Both are marketing 7335. Which of the following statements
is/are true with reference to principles of
D. Both are sales promotion management?
7330. Which of the following is not a legal con- A. The principles are guidelines to action
trol over the employment of employees? B. The principles denote a cause and ef-
A. Contract of employment fect relationship.
B. Discrimination C. Principles help the manager to take de-
cisions while performing various manage-
C. Maximum legal wage ment functions
D. Health and safety D. All of the above
7331. What are stakeholders? 7336. How many types of Cashbook are
A. Anybody who knows the name of the there?
business A. 3
B. Anybody who takes an interest in a B. 2
business C. 4
C. Anybody who works for the business D. 5
D. Anybody who buys from the business
7337. How many economic sectors are there?
7332. Which concept of marketing emphasise A. 0
on availability and affordability of the B. 4
product?
C. 3
A. Marketing Concept
D. none of above
B. Production Concept
7338. What is a break-even analysis?
C. Product concept
A. The level of output where revenue
D. Sales Concept
equals total costs
7333. Planning is helpful in increasing B. The level of input where revenue
equals total expenses
A. Cost
C. The level of output where revenue
B. Loss
does not equal to total cost
C. Efficiency
D. The level of input where revenue dos
D. None of these not equal to total expenses

7339. Our facial expressions, tone of voice, D. The power that one person has to
movement, appearance, eye contact, ges- make decisions and control what other
tures, and posture are called workers do

A. verbal communication
7345. is the transfer of a message from
B. nonverbal communication the sender to the receiver, who under-
stands the message.
7340. Asset accounts have what type of bal-
ance? A. Internal communication
A. Debit B. External communication
B. Credit C. Communication
C. Contra D. Medium of communication
D. All of the above
7346. The department that is referred to as
7341. Which of the following is a benefit of the ‘nerve-centre’ of the organization is
training? A. Accounts
A. Induction B. Administration
B. Changes in technology C. Purchase
C. Increased productivity D. Sales
D. Higher labour costs E. Transport
7342. means every employee should get
7347. Every member of joint Hindu family busi-
order from one superior only
ness right to own separate property
A. Unity of command
A. has
B. Unity of direction
B. has not
C. Centralization
D. Order 7348. identify the objective ;solving social
problem and work in a socially desirable
7343. Entrepreneurship brings about in the manner
economy
A. organisational objective
A. growth
B. social objective
B. building
C. individual objective
C. books
D. none of above
D. laws
7349. .... is a link between savers & bor-
7344. Define what is meant by span of control
rowers, helps to establish a link between
A. The number of levels of authority that savers & investors
are in the chain of command
A. Marketing
B. Number of subordinates who report di-
B. Financial market
rectly to the line manager
C. Workers that a line manager is respon- C. Money market
sible for D. None of these

7350. Jamaica sells bauxite to the USA which C. Cups

best describes Jamaica’s action?
D. Cashier
A. Monopoly
B. Import 7356. Recruitment is a negative process
C. Export
A. True
D. Innovation
B. False
NARAYAN CHANGDER
7351. Which items are human needs, choose 2
answers. 7357. Enterprise can mean which of the follow-
A. Clothing ing
B. car A. A business
C. Drinking plain clean water
B. The act of setting up a business
D. pencil case
C. Neither
7352. The registration of partnership firm is
compulsory D. Both
A. False
7358. Which of the following is a possible
B. True drawback of on-the-job training?
7353. Which of the following is an economic A. There will be additional expenses from
activity? travel costs.
A. A housewife cooking food for her fam- B. Workers will not gain experience of
ily people outside the firm
B. A person selling cold water on the
pavement C. The worker won’t be able to do any
work during the training
C. A young boy driving his motorcycle in
the City D. The business will not have to employ
its own training staff
D. An old man offering prayers in a tem-
ple
7359. Firms whose business activity involves
7354. Which is not the service of the whole- the extraction of natural resources.
saler to the manufacturer?
A. Primary
A. Facilitating large scale production.
B. Storage B. Secondary
C. Grant of credit C. Tertiary

D. Expert Advice D. none of above
7355. Which is an example of a human re-
source? 7360. A T shirt, priced at £30, has been of-
fered on sale with 30% off. If the retailer
A. Solar energy paid £20 for the shirt, what is the profit/
B. Wind loss amount?

D. Spending money on a new road project
7364. The currency code of the United Arab

Emirates is
A. CNY
B. GPY
C. AED
D. none of above
7365. Transfer refers to a type of job change

A. £1 loss with the same rank.
B. £1 profit A. True
C. £0 profit/ loss B. False
D. £30 loss 7366. Controlling function of a manager is a
E. £19 profit pervasive function.
A. True
7361. What is not part of the sales process?
B. False
A. Understanding the needs and wants of
the customer, , 7367. which of the following qualities and per-
B. Employee knowledge of the products sonal attributes is not expected of a recep-
being sold. tionist
C. Researching the needs and wants of A. Politeness and tactfulness in dealing
the customer. with customers
D. The delivery or the good to the cus- B. a neat appearance
tomers house. C. intelligence and alertness of mind
7362. A union of two vowel sounds in one syl- D. Creativity on the job and willingness to
lable is called teach others
A. Diphone 7368. Following is not a specific force environ-
B. Diphthong ment?
C. Vowel A. customers
D. Triphone B. suppliers
7363. Which of the following is not a method C. creditors

by which government as a stakeholder can D. social
affect business activity?
7369. risk means chance of loss without
A. Increasing the taxation on a business any possibility of gain
profits
A. pure
B. Giving grants to businesses to help
new developments B. speculative
C. Increasing the number of MPs in Par- C. natural

liament D. economic

7370. As work is divided and subdivided, the A. PRIVATE PLACEMENT

necessity of coordination is increased. B. BONUS ISSUE
A. True C. RIGHT ISSUE
B. False D. NONE OF THESE
7371. Which is considered to be the real point 7375. Policy formulation is a task of?
of decision making in planning process?
A. Top-level managers
A. Selecting an alternative
NARAYAN CHANGDER
B. Middle-level managers
B. Evaluating alternative
C. Operational management
C. Identifying the alternative
D. All of the above
D. Implementing the Plan
7376. The business owned and operated by a
7372. Who among the following can be Presi- single person
dent of the State Commission?
A. Partnership
B. HUF
C. Sole Proprietorship
D. Co-operative society
7377. It is not an application of e-business

A. Contract R&D
B. Online trading
C. Online procurement
D. Online trading
A. Judge of a High court
7378. What does corrupt mean?
B. Judge of a Supreme court
A. to avoid paying money you are re-
C. Lawyer of a High court quired to pay
D. Lawyer of a Supreme court B. using your power to help others
7373. How can a business reduce the risk of C. using your power in a dishonest or ille-
failure? gal way in order to get an advantage for
yourself
A. By selling less products
D. sharing your wealth with your friends
B. By keeping the cost of their products and colleagues
low
C. By carrying out market research 7379. Rising interest rates are an example of
a change in:
D. By staying open late.
A. Legislation
7374. ISSUE OF SHARES TO THE EXISTING B. Technology
SHAREHOLDERS ACCORDING TO TERMS
AND CONDITIONS OF A COMPANY IS C. Environmental expectations
KNOWN AS D. The economic situation

7380. In the above case “objective is to pro- 7385. A good receptionist treats visitors to
mote the sales of handloom and handicraft the organization with
products”. Which feature of management A. Disobedience

is discussed in the above lines?
B. Hostility
A. Management is an intangible force C. Indifference
B. Management is a goal-oriented pro- D. Respect
cess
E. Scorn
C. Management is pervasive
7386. When you’re a fresh graduate, who will
D. Management is a continuous process be you reference to include in your re-
sume?
7381. An example of land is
A. Father
A. Technical staff B. Teacher
B. Gas C. University or College Management
C. Gardener D. Neighbour
D. Machinery 7387. IDRs full form
A. Indian Depository Reports
7382. Where does the main cash inflow for
most businesses come from? B. Important Depository Receipts
C. Indian Domestic Receipts
A. Customers paying for products
D. Indian Depository Receipts
B. Interest received on loans
7388. Individuals or business firms that en-
C. Interest payments on a bank overdraft
gage themselves in such activities as trans-
portation are called
D. none of above A. transporters
7383. Which of the following organization B. conveyors
does not come under ‘Government Compa- C. human beings
nies’? D. none of the above
A. SAIL 7389. Effectiveness means
B. BHEL A. Doing right things
C. GAIL B. Doing things rightly
D. RBI C. Both
D. None of these
7384. What kind of cost is the price of raw
materials? 7390. Management is a group activity because
A. Management is a process
A. Fixed costs
B. Management involves hierarchy of
B. Variable costs managers
C. Total cost C. Management is a team work
D. Average cost D. Management is dynamic

7391. How many types of service provided by 7397. All of these are personal qualities of a
wholesaler? clerk except
A. 1 A. He/ she should be able to keep office
B. 4 information secret.
C. 3 B. He/she must be punctual to work.
D. 5 C. He/ she must be honest.
D. He/she should dress properly.
7392. Mrs King, the insured, must pay a cer-
NARAYAN CHANGDER
tain amount when a claim is lodged: 7398. An example of an esteem need, accord-
A. Excess ing to Maslow is:(a) praise from the boss
B. Premium A. praise from the boss
C. Book value B. six weeks holiday per year
D. Interest C. job security
7393. An example of a service is D. job security
A. Petrol 7399. Authority granted to an employee
B. Diesel should be
C. Taxi Ride A. More than the responsibility entrusted
D. Shoes to him
B. Less than the responsibility entrusted
7394. What is the common sequence for re- to him
solving workplace disputes?
C. Equal to the responsibility entrusted to
A. Mediation, negotiation, involvement of
him
courts and tribunals
D. All of the above
B. Negotiation, mediation, involvement of
courts and tribunals 7400. Human activities are of types
C. Involvement of courts and tribunals, A. one
negotiation, mediation
B. two
D. Negotiation, involvement of courts and
tribunals, mediation C. three
D. four
7395. Which of the following is the method of
lean production? 7401. The task of management is to make peo-
A. Just-in-case ple work towards achieving the organi-
sation’s goals, by making their strengths
B. Cell Production
effective and their weakness irrelevant”.
C. Just-In-Time Name the dimension of management high-
D. Job Production lighted here.
A. Management of People
7396. Driving forces are factors that support
the change. B. Management of work
A. True C. Management of operations
B. False D. Management is pervasive

7402. A business in crisis needs to make imme- D. make sure that everyone is using the
diate and timely decisions in order to sur- new system
vive. Which leadership style does a man-

ager of this business need to adopt? 7406. What is the main disadvantage of exter-
nal recruitment?
A. Autocratic
A. Jealousy among employees
B. Bureaucratic
B. No rivalry amongst employees
C. Democratic
C. Potential of the employee is already
D. Let it happen
known
7403. Which picture below includes demand D. New ideas come into the business
deposits?
7407. Which one of the following statements
A. about quality is true?
A. Quality is an issue only for manufactur-
ers
B.
B. The quality of services offered by a
bank cannot be measured
C. C. Low priced products are always low
quality
D. D. Tertiary sector businesses should as-

sess product quality
7404. Select the true statement about sole 7408. a person is considered a partner if
traders. through his/her own initiative conductor
behavior he/ she gives an impression to
A. They are run by and employ one per- others that he/she is a partner of the firm
son.
A. active
B. Most small businesses are sole
traders. B. sleeping or dormant
C. All sole traders are public companies. C. secret
D. Most charities are sole traders. D. partner by estoppel
7405. A new tracking system was imple- 7409. The parties to a cheque are , and
mented at Roadworks. Workers, how-
ever, avoided using it because it looked so A. Payee, drawee, receiver
complicated, though in actuality, the new
B. Drawer, owner, receiver
system was easier than the former. As
a manager of these workers, what would C. Drawee, payee, drawer
you do to best minimise this source of re- D. Owner, receiver, bank
sistance at this stage?
A. clarify intentions and methods 7410. mr.ram sold his old house at a very price
and earning huge amt and invested that
B. delay change and await a better time money in his business.identify what is the
C. offer information and encouragement activity

A. business 7417. define ‘specialisation’

B. non business A. able to charge more
7411. Zain (Z) Limited can be classified under B. work is divided and workers perform
the following headings one task to be an expert at it
A. Real Account C. division of labour when production line
is divided
B. Personal Account
D. the number of people available to per-
C. Nominal Account
NARAYAN CHANGDER
forma task
D. Assets Account
7418. A form of business organization with
7412. is the method of writing that uses one owner who takes all the risks and all
symbols to represent letters, words or the profit is called-
phrase.
A. partnership
A. Shorthand
B. proprietorship
B. Cursive
C. corporation
C. Nelson
D. governorship
D. Algerian
7419. One of the following is not a quality of
7413. what are benefits of a sole trader
an entrepreneur
A. lots of holiday time.
A. organization
B. unlimited liability.
B. receiving instruction
C. you get to keep all the profits.
C. decision making
D. low start up costs
D. risk bearing
of the sales process? 7420. is a responsibility of a consumer
A. Product Knowledge A. To be heard
B. After Sales Service B. Redress

C. Customer engagement C. To choose
D. Supplier Choice D. Speakup
7415. It is when two or more businesses agree 7421. Why do people start thier own busi-
to start a new project together. ness?
A. franchise A. To be their own boss
B. social enterprise B. Flexibility
C. joint venture C. Achieving their dreams
D. public sector D. All of the above
7416. Which of the following does not charac- 7422. True or False “Subordinates are the em-
terise business activity? ployees who do not work for managers”
A. Presence of risk A. True
B. Salary of wages B. False

7423. What is the primary sector? 7428. “The activities involved in managing
an enterprise are common to all organ-
isation whether economic, social, politi-

cal”. Which characteristic of management
is highlighted in the given statement?
A. Intangible Force
B. Group Activity
C. Dynamic Function
A. Provides information services, such as
D. Pervasive
computing, ICT, and research
B. Concerned with the extraction of raw 7429. It is a document sent prior to the actual
materials or natural resources sale to the buyer.
C. Concerned with manufacturing. A. Invoice
D. Providing a service. B. Debit note
C. Credit note
7424. This is the cash that is generated by the
business when it operates successfully D. Performa Invoice
A. Retained profits 7430. means the people and the busi-
B. Share capital nesses concentrate on what they are best
at.
C. Angel investor
A. Specialization
D. Owner savings
B. Privatization
7425. A bank that can lend to other banks in
C. Centralization
times of need.
D. None of the Mentioned
A. City bank
B. State bank 7431. Gopal runs a grocery shop in the local
market. He buys goods from the whole-
C. Central Bank
sale market and sells it to the customers
D. Specie as per their requirement. By doing so he
earns some profit. He had started his
7426. Planning can eliminate changes or business two years ago by investing Rs.
events. 1 lakh, which he had borrowed from his
A. True friend. Today, he is running his business
B. False successfully, earning a good profit, and
has been able to pay back the borrowed
7427. One disadvantage of a sole proprietor- money. He has also employed two per-
ship is that sons to help him in the shop. Gopal is the
A. capital depends on the owner’s sav- owner of
ings and bank loans A. Partnership
B. decisions take too long to make B. Sole Proprietor
C. owners may disagree C. Joint Stock Company
D. none of above D. None

7432. An external factor that may influence 7437. is the most common source for leads
change is LEAST likely to be: generation for any company
A. Customer service A. White pages
B. technology B. Yellow pages
C. economic C. Green pages
D. legal/political D. Blue pages
NARAYAN CHANGDER
E. Orange pages
7433. The mail room in an organization con-
tains for its smooth running 7438. Which of these is NOT a monetary
A. Postage book method of motivation?
B. mail inward register A. Commission
C. mail outward register B. Pay Rise
D. All of the above C. Recognition
D. Bonuses
7434. PK Enterprises Limited has sold an en-
tire lot of 5, 00, 000 equity shares @ |9 7439. The controller’s responsibilities are pri-
each to Prosperous Bank Private Limited. marily in nature, while the treasurer’s re-
The bank, in turn, will offer the shares to sponsibilities are primarily related to.
the general public for subscription @ |11
per share. Identify the method of floata- A. operational; financial management
tion being described in the given lines. B. financial management; accounting
A. Private placement C. accounting; financial management
B. Offer through prospectus D. financial management; operations
C. Offer for sale 7440. Which is the formal line of authority and
D. Rights issue communication that runs from top to bot-
tom level of management
7435. Receipts are
A. unity of command
A. Books of knowledge
B. scalar chain
B. Cash papers
C. authority and responsility
C. Are documents confirming that cash
D. centralization and decentralization
orgoods have been received.
D. None of the above 7441. Identify the nature of management that
says “It is practiced as a personalized ap-
7436. Which of the following business types plication of existing knowledge to achieve
is the EASIEST to setup? desired result.”
A. Sole Proprietorship A. Art
B. Partnership B. Science
C. Corporation C. Profession
D. LLC D. None of the above

7442. Jacobs decide to employ a new manager C. Formal Business Advantage

who would be interested in this decision? D. Formal Business Disadvantage

A. Employees, managers and owner
7448. Which of the following calculations
B. Customers, government and banks would you use to find total costs?
C. Suppliers, banks and local community A. Fixed Costs + Variable Costs
D. Banks, government and suppliers B. Selling Price-Fixed Costs
7443. The following are factors that make peo- C. Total Fixed Costs / Selling Price-
ple to lie in business except Variable Cost
A. honesty D. Total Fixed Costs/Variable Cost Per
Item
B. laziness
C. poverty 7449. Which two are benefits of using share
capital for an expansion?
D. wickedness
A. Shareholders will be paid dividends
7444. Barrett works in a factory that produces
B. No interest repayments are needed
glass. He is not supposed to put his arms
into the machinery he works with to allow C. Ownership is diluted
the products to cool. However, to boost D. new shareholders may offer better
productivity, his boss asked him to reach help and expertise
in and grab the products with a glove be-
fore they are finished cooling. 7450. Motivation is
A. Responsibility to customers A. A component of ability, personal traits
and desire
B. Responsibility to employees
B. An individual’s intensity, direction and
C. Responsibility to society
persistence
D. Responsibility to creditors
C. An effort toward creating goals
7445. How much a business is worth can be D. An constant intensity
referred to as
A. financial statement
to:
B. financial position
A. Changes in government policy
7446. What is a need for a baby that is not a B. Good Management
need for an adult?
C. Employees dishonesty
A. food
D. Profit Earning
B. water
7452. What is a disadvantage of partner-
C. milk ships?
D. a phone A. ease of formation
7447. No or minimal costs to establish B. owners share responsibilities
A. Informal Business Advantage C. limited liability
B. Informal Business Disadvantage D. possibility of personality conflict

7453. Government Aid to Start Ups 7459. what is the most important part of mak-
A. Provide advice through experienced ing a successful presentation?
staff A. organization
B. Provide low interest loans B. preparation
C. Tax Amnesty
C. software
D. High Interest Loans
D. time
NARAYAN CHANGDER
7454. A is an additional amount of pay-
ment above basic pay as a reward for good 7460. Which of the following is recorded on
work the right hand side of the trial balance?
A. Bonus A. bad debts
B. Salary B. bank overdraft
C. Wage C. debtors
D. Commission
D. creditors
7455. At least 10 adults, no maximum limit in
case of 7461. Which of the following is a disadvan-
tage of reduced motivation resulting from
A. Joint Hindu Family growth?
B. Cooperative Society
A. Purchasing economies of scale
C. Partnership
B. Rising average costs
D. Company
C. Rising fixed costs
7456. How many Types of IPs?
D. Outsourcing
A. 3
B. 4 7462. The power to make decisions through
their knowledge or job.
C. 2
D. 6 A. Authority
B. Top position
7457. Promotion is
A. When you spend money C. Important person
B. When you save money D. Only the Queen

C. When you advertise your products
7463. From the list below select how a cus-
D. When you buy products tomer can influence the business.
7458. Which is the Agency Function of Com- A. They can stop buying the goods and
mercial Banks? services.
A. Advancing Loans B. They can stop working for the business
B. Accepting Deposits C. They can stop supplying raw materials
C. Act as Trustee
D. Locker Facility D. none of above

7464. A significant decline in general economic B. receives all profit

activity in a designated region is called C. unlimited liability

A. expansion D. lack of capital
B. economic growth
7469. The ‘Margin of Safety’ is the difference
C. recession between
D. gross domestic product A. Total sales and total fixed costs
7465. Which institute is called a debtor as well B. Actual output and break-even output
as a creditor? C. Selling price and variable cost per unit
A. LIC D. Variable costs and fixed costs
B. GIC
7470. Let’s say that the business have ade-
C. Bank quate resources what will be done to keep
D. Post office those resource for along time/ last longer.
Choose the most correct answer. (CRE)
7466. What is the role of a board of directors
A. Investments
in a corporation?
B. Not use them regularly
A. The role of a board of directors is to
handle day-to-day operations of the com- C. Maintenance
pany. D. Store resources in a proper place.
B. The role of a board of directors is to
maximize profits for the company’s execu- 7471. In which kind of partnership does one
tives. partner has unlimited liability and the
other partner has limited liability?
C. The role of a board of directors is to
represent the interests of the company’s A. Partnership-at-will
employees. B. Limited liability partnership
D. The role of a board of directors is C. General partnership
to provide oversight and guidance to the D. Particular partnership
company’s management and make impor-
tant decisions on behalf of shareholders. 7472. Debentures represent
7467. Which of the following is NOT a strat- A. Fixed capital of the company
egy for negotiating change? B. permanent capital of the company
A. Expect resistance C. fluctuating capital of the company
B. Time for negotiation D. loan capital of the company
C. Build a coalition 7473. No business enterprise can flourish in a
D. Focus on outcomes competitive world without
E. Build a culture A. productivity
7468. Two of the disadvantages of sole trader B. market standing

are C. innovation
A. easy to set up D. none of the above

7474. Where is discount allowed located in the 7480. An economic activity which is conducted
cash book? by person having some specialize knowl-
A. Debit side edge to serve the different section of soci-
ety
B. Credit side
A. Business
C. Debtor side
B. Profession
D. Creditor side
C. Employment
NARAYAN CHANGDER
7475. purchase goods and services. D. Government service
A. Businesses
7481. The advertiser can promote
B. Consumers
A. an idea
C. Customers
B. design of a product
D. none of above
C. packaging and pricing
7476. At which level of management Sanya is D. all of the above
working?
A. Lower level 7482. A document which serves as an evidence
of payment is called
B. Top level
A. invoice
C. Middle level
B. receipt
D. Shop Floor
C. cheque
7477. Co-operative movement originated first D. debit note
in
A. Spain 7483. What are the solutions to the unemploy-
ment?
B. .Germany
A. Encourage Entrepreneurship
C. England
B. All secondary schools should have ac-
D. France tive partnerships with employers
7478. Which of the following is a home row C. Earlier Career Guidance
key? D. All of the above
A. E
7484. Which of the following is not a single
B. H use plan?
C. M A. Budget
D. S B. Programme
7479. Money is used to for the future. C. Method
A. go D. All of the above
B. save 7485. Which of the following is NOT a reason
C. measure for filing documents?
D. none of above A. To keep the office tidy

B. To be able to retrieve information eas- B. Divisional structure

ily C. Functional structure

C. To keep letter in a safe custody D. Matrix structure
D. To keep office environment dirty
7491. Who is known as the ‘Father of Scien-
7486. Benefits of effective communication tific Management’?
A. Reducing the risk of mistakes A. F.W.Taylor
B. Enabling faster decision-making B. Koontz O Donald
C. Improve customer relationships C. John Dewey
D. Reduce coordination between depart- D. H.S.Marshall
ments
7492. Which of the following is a method of
7487. To perform all activities like production, visual communication?
sale, storage, operation etc. management A. Memorandum
is required. So, as long as these activities
B. Charts
continue the process of management also
continues to operate. Which characteristic C. Text messaging
of management is this? D. Email
A. Management is Goal Directed
7493. Which of the following should be left out
B. Management is Universal of a business plan?
C. Management is a Continuous Process A. Purpose of the Business
D. Management is Multi-disciplinary B. Employees and their potential roles
7488. Which of the following is a way to add C. A guide to start-up costs
value to a jewellery store? D. Target Market
A. Design an attractive package E. None of the above
B. Provide poor customer service
7494. Under which philosophy of marketing,
C. Reduce the quality of the products efforts are made to bring down the cost
D. Lower the prices of production to the minimum
A. Production concept
7489. Name the activity which increase the im-
portance of the role of subordinates? B. Product concept
A. Decentralization. C. Selling concept
B. centralization. D. Marketing concept
C. delegation 7495. Interdependent is
D. all A. Of two or more people or things, de-
7490. Identify the type of organisational struc-
ture which makes training of employees B. Make something that is in demand,
easier, as the focus is only on a limited provide
range of skills. C. An insistent and peremptory request
A. Network structure D. none of above

7496. One advantage of decentralised is 7501. Economic activities may be divided into
A. Don’t need to respond to local changes A. Industry
in the market
B. Business
B. Quality is maintained
C. Decision making is fast 7502. You can measure a busines size with
D. manager makes all the decisions A. Number of employees

B. Revenue
NARAYAN CHANGDER
7497. What of the following is NOT a form of
communication? C. Capital Employed
A. Playing games on a phone D. Profit
B. Letters 7503. Every organisation has a basic
C. Signs which will differ from each other
D. Smoke signals A. Target
7498. What is the meaning of privatisation? B. Function
A. When private limited companies con- C. Process
vert into public limited companies D. Goal
B. when a partnership convert into a pri-
vate limited company 7504. What is the primary reason for Emma,
Abigail, and Nora to study business?
C. when a government or state owned in-
dustry is sold to private sector A. To understand various business activi-
ties and the profit they make
D. when a private sector business is pur-
chased by the government B. To learn about different types of plants
and animals
7499. Which of these is a method of product
C. To develop an interest in space explo-
differentiation?
ration
A. Having a unique selling point
D. To understand the history of ancient
B. Selling a product in multiple territories civilizations
C. Introducing a product at a low price Explanation:The study of business is im-
D. none of above portant for Emma, Abigail, and Nora to un-
derstand various business activities and
7500. Grace is considering investing in a com- the profit they make.
pany and wants to understand the concept
of profit margin. What is profit margin? 7505. This type of partnership is less risky be-
cause this partner is only responsible for
A. Profit margin is a measure of a com- the contribution he/she has made to the
pany’s debt partnership
B. Profit margin is a type of tax
C. Profit margin is the total revenue of a
B. General Partnership
company
D. Profit margin is a measure of a com- C. Corporation
pany’s profitability. D. Limited partnership

7506. In a recent SWOT analysis conducted by B. purchase cheaper resources from sup-
a manager it was identified that the busi- pliers
ness uses outdated technology? C. improve reputation of the business

A. Strength D. establishbrand image
B. WEAKNESS
7512. Ms. Newman is a recruiter who of-
C. OPPORTUNITY fers Kerissa a Programme Manager posi-
D. Threat tion at her faculty. Kerissa says that she
is honoured to have the opportunity to
7507. Some learning opportunities in X Ltd. take on a management position but she
help in the growth of individuals in all re- will be unable to take the position unless
spects. Identify it. she is given an annual opportunity to at-
A. training tend training to improve her performance.
The training opportunity that she is asking
B. development
for is an example of
C. selection
A. A factor that can reduce job dissatis-
D. recruitment faction and performance.
7508. What is included in a business plan? B. An intrinsic factor of motivation that
can lead to improved performance.
A. Name of workers
C. A demand on the organization that can
B. Finance plan lead to improved performance.
C. Expense D. An extrinsic factor of motivation that
D. Income can lead to improved performance.
7509. Why must a business grow? 7513. Which of the following signs on the text
A. waste time indicates a new paragraph?
B. lose money A. [
C. make more money B. <
D. none of above C. ]
D. #
7510. Which of the following types of ware-
houses are used to store imported goods 7514. What do we call a person who starts a
for which import duty is yet to be paid? business?
A. Public warehouses A. Entrepreneur
B. Government warehouses B. Enterprise
C. Bonded warehouses C. Store
D. Cooperative warehouses. D. Extraposer
7511. which is not a way to increase the price 7515. every business requires to produce
for are added value? and supply goods and services to its cus-
A. improve quality of products by adding tomers
features A. social responsibility

B. productivity B. Commerce
C. physical and financial resources C. Communication
D. none of the above D. Trade
7516. What could happen in terms of produc- 7519. A consumer is
tivity, if employees are not motivated or
rewarded? A. Make something that is in demand,
provide
NARAYAN CHANGDER
B. Of two or more people or things, de-
C. A person who purchases goods and
D. none of above
7520. The ability to work well with other peo-

ple individually and in a group
A. Conceptual skills
A. The company will be successful.
B. The company’s clientele will signifi- B. Human skills
cantly increase. C. Technical skills
C. Staff will lack interest in their work and D. None of the Above
there will be a visible decrease in morale.
7521. Which of the following is a purpose of
D. Nothing would happen.
business activity?
7517. Which of the following is NOT usually A. Employ staff
considered a personal source of finance.
B. Provide goods
A. C. To be sustainable
D. To train employees
B. 7522. Receives rent as remuneration

A. Estate agents
B. Stock brokers
C. C. Land
D. Natural Resources
7523. Management is a directed process

D. as it aims at achieving specified goals.
A. Continuously
B. Future
7518. The process by which messages are sent
and received is called C. Goal
A. Advertisement D. Deliberately

7524. The ultimate objective of personal sell- 7530. The span of control of the production
ing is: manager is

A. To raise the standard of living
B. Provide better quality of products
C. More satisfaction to customers
D. Increase sale of products
7525. is required to transform raw mate-
rials into consumer goods
A. farmers A. 8
B. labour B. 4
C. doctors
C. 2
D. teacher
D. 1
7526. The government is divided into three
levels. Which one is not a level of gov- 7531. Select the person from this list who
ernment? is NOT a well-known successful South
A. Parliament African entrepreneur.
B. National A. Tokyo Sexwale
C. Local B. Madam C. J. Walker
D. Provincial
C. Mark Shuttleworth
7527. A government company enjoys maxi-
D. Richard Maponya
mum autonomy.
A. True E. Cyril Ramaposa
B. False
7532. A firm’s interaction with it’s employees
7528. Which of the following is not a benefit sometimes referred to as
of planning? A. B2B commerce
A. planning reduces overlapping and
B. B2E commerce
wasteful activities
B. planning is a mental exercise C. B2C commerce
C. planning provides directions D. C2C commerce
D. planning reduces the risk of uncer-
tainty 7533. A disadvantage of a franchise is
7529. There are not enough goods and ser- A. Limited flexibility in how to operate the
vices to meet the wants of the population. business
A. Scarcity B. Training is provided by the franchisor
B. Opportunity cost C. Required to pay fees to franchisor
C. Capital goods D. Advertising is provided by the fran-
D. Consumer services chisor

7534. was the first mutual fund started in In- 7540. Advertising and customers service units
dia can be found in which of these depart-
A. DBS Chola Mutual Fund ments?
B. HDFC A. Personnel
C. Unit Trust of India B. procurement
D. HSBC
C. production
7535. The activities provided by a business
NARAYAN CHANGDER
D. sales
that cannot be touched is called
A. Goods 7541. A trademark is a recognizable sign, de-
B. Services sign or expression which distinguished
C. Consumers products or services of a particular trade
from the similar products or services of
D. Tangible other traders
7536. The commonly used words in English A. true
represented by single signs are called
A. Phrasing B. false
B. Consonants
7542. True/False:Warehousing is only con-
C. Vowels cerned with the storage of goods, not with
D. Short forms their distribution.
7537. Which brand’s slogan is “I’m loving it” A. True

A. Coca Cola B. False
B. McDonalds
C. KFC 7543. Which products account for 42% of on-
line Christmas spending in the UK?
D. Pepsi
A. Shoes and coats
7538. Book-keeping can be defined as the art
of B. Watches and jewellery
A. Storing goods C. Air fryers and microwaves
B. Recording business transactions in a D. Smart phones and tablets
systematic manner
C. Selling books 7544. Which is a good generic buy while at the
D. Marketing products grocery store?
7539. These are events and circumstances that A. cereals

may not necessarily happen.
B. milk organic
A. Centralization
C. pasta
B. Contingencies
C. Scalar Chain D. condiments
D. Skills E. all of the above

7545. The use of office correspondence records C. A list of all the ledger accounts and
help the organization to know the number their balances extracted from the General
of that comes into an organization Ledger on a given date

A. Bags D. none of above
B. Boxes 7550. “You two take care of this while I “
C. Files is an example of this leadership style:
D. Letter A. Autocratic
E. Tags B. Democratic
7546. High risk strategies for management to C. Free Reign/Let It Be
adopt to lead change are D. Self Managed Team
A. manipulation, coercion, threats and
7551. Which of following is the function pre-
autocratic management
requisite for controlling?
B. manipulation and communication
A. Staffing
C. manipulation, negotiation and threats
B. Organizing
D. support, negotiation, manipulation
and coercion C. Planning
D. Directing
7547. Which is not an advantage of rail trans-
port? 7552. If Mr Jackson talks to Mr Edwards, who
A. It is a flexible mode of transport. then passes the message onto Mrs Wright.
This is known as
B. It is relatively faster than road trans-
port A. Horizontal communication
C. It is suitable for carrying heavy goods B. Vertical communication
in large quantities over long distances. C. Poor communication
D. It is a convenient mode of transport for D. External Communication
travelling long distances.
7553. Organising leads to a systematic alloca-
7548. What does the franchisor provide for tion of jobs amongst the workforce. Which
those purchasing the franchise? importance of organizing is stated here?
A. advice A. Benefits of specialisation.
B. advertising B. Benefits of specification
C. training C. both
D. all of these are provided D. none
7549. What is a Trial Balance? 7554. This problem-solving technique allows a
A. A financial statement that lists the as- manager to find solutions on his/her own:
sets, liabilities and equity of a business at A. brainstorming
a given point in time
B. delphi
B. A financial statement that shows how
much income, expenses and profit or loss C. empty chair
a business has over a period of time D. forced combination

7555. Why do businessmen fail? C. total costs equal revenue

A. clear objectives D. variable costs equal fixed costs
B. not choose a good location 7561. The following are dishonest activities in
C. can work with money business except
D. none of above A. changing expiry date of products
B. deliberate wrong labeling of goods
7556. What affects the business location deci-
sions? C. making commodities available to
NARAYAN CHANGDER
prospective customers
A. closer to supplier
D. producing sub-standard goods.
B. closer to labour
7562. Planning provides the goals against
C. closer to competitor
which the actual performance is measured.
D. closer to the government This statement is related to which impor-
tance of planning.
7557. Sipho owns a factory where he designs
a wool jersey, what does he needs for the A. Planning provides directions
designing of jerseys? (Creating) B. Planning reduces overlapping and
A. Sewing machine, wool, thread wasteful activities
B. Leader, sewing machine, washing ma- C. Planning facilitates decision making
chine D. Planning establishes standard for con-
C. scissor, sallo tape, water trolling
D. A and C 7563. A partnership has

A. limited liability and limited continuity.
7558. An entrepreneur must be able to for
the business. B. unlimited liability and unlimited conti-
nuity.
A. cry
C. limited liability and unlimited continu-
B. undertake risk ity.
C. write D. unlimited liability and limited continu-
D. jump ity.
7559. By comparing with standards man- 7564. What are the four types of IP’s in law?
ager can know whether the goals are A. Copyright law, Trademark Law
achieved or not:-
B. Trade Secret, Patent law
A. a) Risk C. Both A and B
B. (b) Ideas D. None of the above
C. (c) Actual performance
7565. The major source of capital for Public
D. (d) Costs Limited Liability Company is
7560. The break-even level of output is that A. selling of shares
number of units where: B. personal savings
A. profit is at its highest level C. partnership contribution
B. variable costs equal revenue D. contribution by family members

7566. Which of the following skills best de- C. risk-breaing economies

scribes an entrepreneur that has success- D. technical economies
fully created and launched a unique busi-

ness idea onto the market? 7571. aid trade by facilitating payment for
A. Team player goods and services.
B. Communicative A. Sells
C. Organised B. Insurance
D. Innovative C. Bank
7567. With what is financial management re- D. Shares
lated?
7572. is a prerequisite for implementation
A. Finance functions of e-business
B. Finance market
A. website
C. Capital Market
B. virtual private network
D. Stock exchange
C. anti-virus
7568. A Manager maximize the productivity D. payment mechanism
and minimize the cost with better planning,
organising, staffing, directing and control- 7573. One of the reason businesses success-
ling fully stay small
A. Management helps in achieving group A. the market is very large
goals
B. some customers demand specialist
B. Management helps in achieving indi- products or services
vidual goals
C. industry owned by the government or
C. Management increases inefficiency state owner
D. Management increases efficiency
D. none of above
7569. All of the following are potential advan-
7574. A credit transfer means
tages of an international joint venture ex-
cept: A. Paying money into your account
A. Sharing research and development B. Making a payment from your account
costs among corporations
C. Sends funds from one bank to another
B. Forestalling protectionism against im-
D. Bond investments from the govern-
ports
ment
C. Establishing work rules promoting
higher labor productivity 7575. Which of the two are the disadvantages
D. Operating at diseconomy-of-scale out- of Franchise Business?
put levels A. Relatively high start-up cost
7570. what is not an economies of scale? B. No guarantee of success
A. marketing economies C. Stock value vulnerability
B. share price economic D. none of above

7576. The assessment used for the market en-

vironment is the
A. Porter’s Five
B. SWOT-analysis
7577. Mr X has produced 100 pieces of an

item at a cost of Rs 14.50 each against
the standard set for producing 100 units
NARAYAN CHANGDER
at a cost of Rs 15. Is he effective or effi-
cient? A. rope
A. Effective
B. rock mountain
B. Efficient
C. rock climber
C. Effective & Efficient
D. none of above
D. none of above
7582. Government is not responsible for
7578. which of the following services provide
protection from risk A. Food
A. banking B. Health
B. transportation C. Infrastructure
C. insurance D. Safety
D. postal and telecom
7583. The primary purpose of a business plan
7579. Lease agreements of movable property is to define what the business is or what
are between a it intends to be over time.
A. lessor and lessee A. True
B. seller and buyer B. False
C. tenant and a landlord
7584. Jasjeet and Inderjeet are partners in a
D. insurer and insured
partnership firm. Inderjeet participates ac-
7580. Which of the following would be inter- tively in the management whereas Jasjeet
ested in seeing the business plan of a new do not. They contribute capital, share prof-
company? its & losses and have unlimited liability.
Identify, Jasjeet is of which type of part-
A. Customers ner.
B. Potential investors
A. Secret Partner
C. The owners of the company
B. Active Partner
D. Banks/ potential lenders
C. Nominal Partner
E. Local council
D. Sleeping Partner
7581. What part of the picture is the natural
resource? 7585. Where is this Changi airport?

7590. The application of the principles of man-

agement has to be changed as per the re-
quirements of the prevailing situation at

a particular point of time. Which features
of the principles of management is being
described in the given statement
A. Contingent
A. China
B. Mainly behavioural
B. Taiwan
C. Cause and effect relationship
C. Hong Kong
D. General guidelines
D. Singapore
7591. In which occupation people get salary or
7586. Office correspondence can best be han- wages in return for their work?
dled in room A. Employment
A. mail B. Business
B. guard C. Profession
C. staff D. None of the above
D. security 7592. What is an extension strategy?
7587. There are mainly types of correspon- A. A way of increase the quality of a prod-
dence records. uct.
A. four B. A way of keeping the product last
longer in maturity stage.
B. two
C. A way of increase the advertising and
C. five promotion strategy.
D. three D. A way of selling products in a different
channel.
7588. Which of the following items does not
appear in the trading account? 7593. Which of these isn’t a method of improv-
A. Closing stock ing productivity?
B. Opening stock A. employing more staff

B. providing pay incentives
C. Purchases
C. investing in up-to-date machinery
D. Sales
D. training staff
E. Transport
7594. What mode of transport is most suit-
7589. The initial amount used for starting a able to move bulky goods from Lagos to
business is known as Kaduna
A. Cash A. A Train
B. Capital B. Aeroplane
C. Profit C. Ship
D. Discount D. Caravan

7595. Is an operational management tech- 7599. Introduction of new ideas are methods
nique and form of non-financial motivation is
that involves workers switching between A. Production
jobs (tasks) for a period of time.
B. Innovation
A. Job rotation
B. Teamwork 7600. means people swapped onegood or
service for another.
C. Empowerment
A. Bartering
NARAYAN CHANGDER
D. none of above
B. Currency
7596. Manufacturer uses wholesalers and re- C. Globalisation
tailers to distribute goods to the cus-
tomers. Which level channel of distribu- D. none of above
tion is the manufacturer using- 7601. In a SWOT analysis which of the follow-
A. Zero ing would be considered by the business to
B. One be a weakness?
C. Two A. Economies of scale
D. Multi B. Slow market growth

C. Poor customer relations
7597. A is person who sold his phone for 10,
000. After a few months he sold his lap- D. Entry of new competitors
top for 30, 000. A is a businessman now. 7602. Jessica is 18 and very conscious of a
healthy lifestyle. There is a range of busi-
nesses responding to her needs.Which of
the following environmental influences is
impacting on these businesses?
A. Government
B. Legal
A. Yes
C. Cultural
B. No
D. Consumer tastes
7598. What are two advantages of advertis-
ing? 7603. True or false?Different groups of people
are interested in knowing the financial po-
A. 1. Increases the cost of many con- sition of a business.
sumer goods2. Targets children and
young people who may not judge it criti- A. true
cally B. false
B. 1, Informs us of new products and ser- 7604. What is one disadvantage of a public
vices2. Is useful when we want to buy, limited company?
sell or rent goods or services
A. Stock market vulnerability
C. 1. Natural and ethnic appeals2. Ex-
ploiting fear and uncertainty B. Limited liability.
D. 1.Can be misleading and often exag- C. They cannot buy cars.
gerates2. These appear in different forms D. They cannot buy shares.

7605. Identify the image 7610. which is the following statement best
explains that “Management is an art”

A. Two managers deal with the same
problem differently.
B. Management has drawn its knowledge
from other disciplines also.
C. No formal qualification is required for
A. a computer the appointment as a manager in a com-
pany
B. a typewriter
D. Outcomes of managerial actions can-
C. a keyboard not be predicted accurately.
D. a printer
7611. what must enterprises do?
7606. Who suggested product, pricing, place,
A. They must employ people of he commu-
promotion all these in a company repre-
nity.
sents “Market Mix”?
B. Deal with administrative task of a
A. Philip Kotler
Union.
B. Stephen Morse
C. Look at workers performances.
C. Neil Borden
D. They should develop detailed descrip-
D. Lorie and Robert tions of each job
7607. Trade Credit is the example of 7612. This is the most expensive form of
A. Long-term finance transporting goods.
B. Medium-term finance
C. Short-term finance
D. All of these
7608. Ayush is working as supervisor in z
ltd.which are the functions performed by
him? A. Ship
A. Motivating the workers B. Air
B. Attending the greviences C. Truck
C. Providing timely rwa material D. Railroad
D. Bridge between workers and manager
7613. This function of management relating to
7609. In the 1956 resolution on Industrial pol- laying down the foundation for carrying
icy, how many industries were reserved out the other functions of management suc-
for the public sector. cessfully is
A. 23 A. Organising
B. 8 B. Staffing
C. 17 C. Planning
D. 15 D. Controlling

7614. the total cost of production divided by 7619. Which form of business is not a part of
total output. the private sector?
A. Fixed costs A. Partnership
B. Variable cost B. Joint Stock Company
C. Total cost C. Sole proprietorship
D. Average cost D. Public Corporation
NARAYAN CHANGDER
7615. Which of the following is not a home 7620. This is an example of
row key?
A. A
B. K
C. D
D. B
7616. Dormant partner can also be known as

A. Sleeping partner
B. Almost a partner A. mass market
C. Nominal partner B. niche market
D. Ordinary partner
7621. It is the process of introducing the se-
7617. Which of the following is an example of lected employee to other employees and
a social responsibility of a business? familiarising him with the rules and poli-
cies of the organisation.
A. Donating a portion of profits to a local
charity
B. Using child labor in manufacturing pro-
cesses.
C. Dumping toxic waste into a nearby
river. A. Orientation
D. Avoiding payment of fair wages to em- B. Selection
ployees. C. Placement
7618. Which sort of legal structure has the D. Recruitment
words “propriety limited (PTY LTD)” in its
7622. Select the firms that can be classified as
name?
part of the Oligopoly market structure, in
A. Sole Trader a South African context.
B. Partnership A. MTN, Vodacom and Cell C
C. Private Company B. Eskom and Transnet
D. Public Company C. Shoprite, Pick n Pay and Spar.
E. Franchise D. Taxi industry

7623. Reward orreturn of business is B. False

A. Salary or wages C. None of these

B. Profit earned D. none of above
C. fee
7629. The owners agree on how they will di-
D. non of this vide profits/losses and work load.
7624. Due to an increase in disposable income A. Sole Trader
(purchasing power) over the last six years, B. Private Company
local residents have more money to spend
on leisure activities. C. Partnership
A. Strength D. Public Company
B. Weakness 7630. APPLICATION:Would these theories be
C. Opportunity useful if you applied them in your school
D. Threat work?
A. yes
7625. Te liability of all partners is
B. No
A. Limited
B. Unlimited 7631. Costs that change based on how much
of a product is used or produced
C. Partial
D. Proportionate A. Fixed costs
B. Variable costs
7626. The loss of the sole trader is
C. Total costs
A. shared
D. Average cost
B. Not shared
7627. Select the statements which defines 7632. not get a fixed dividend but are paid
Trade Properly. on the basis of earnings by the company.
A. Mother buys her daughter a pair of A. preference shareholders

shoes on her birthday. B. debenture holders
B. Bandu buys 5kg of rice for his family C. equity shareholders
consumption.
D. creditors
C. Maala made 100 pieces of Aluwa for
her daughter’s school. 7633. Under this method of recruitment, a no-
D. Amara picked 500g of capsicum from tice is placed on the notice board of the
his garden for his own consumption. organisation containing the details of the
jobs available.
E. Mithrapala transfer ownership of his
land to his son. A. Casual callers
B. Labour contractors
7628. Earning profit is only the objective of
business. C. Recommendations of employees
A. True D. None of the above

7634. Governments can support business 7639. Which of the following statements is in-
start-ups buy: correct?
A. Increasing taxes A. The protective functions of the Securi-
ties and Exchange Board of India include
B. Increasing regulations
levying fee or other charges for carrying
C. Increasing grants out the purposes of the Act.
D. Increasing interest rates B. The development functions of the Secu-
rities and Exchange Board of India include
NARAYAN CHANGDER
7635. The process of making a machine ready training of intermediaries of the securities
to be use is market.
A. warranty C. The regulatory functions of the Secu-
rities and Exchange Board of India in-
B. branding
clude registration of collective investment
C. sales schemes and mutual funds.
D. packaging D. The objectives of the Securities and Ex-
change Board of India include protecting
7636. Following is not a general force environ- the rights and interests of investors, par-
ment: ticularly individual investors and to guide
A. political environment and educate them.
B. social environment 7640. Ships plying over a fixed route and fol-
lowing a prescribed timetable are called:
C. competitors environment
A. Cargo
D. Economic environment
B. Charterparty
7637. Make final use of finished product
C. Liners
A. product
D. Tramp
B. wholesaler
7641. A place where clerical work is called
C. retailer a/an
D. consumer A. office
7638. Which strategy for overcoming resis- B. department
tance has the following drawback? The C. firm
danger of this tactic is that employee may
appear to be compliant but are in fact re- D. organization
sentful of the change.
7642. Which are the correct examples of con-
A. negotiation sumer services?
B. manipulation A. Education and insurance.
C. participation B. Advertising and accounting.
D. threat C. Machinery and spare parts.
E. communication D. Food and clothing.

7643. What is the sum of money paid by the 7648. The buying of right quality and quantity
insured to the insurance company called? of raw materials are duties of man-
ager

A. Discount
B. Commission A. administrative
B. production
C. Premium
C. purchasing
D. Dividend
D. sales
7644. A product with a high share of a mature
market would be classified as a ? 7649. What are the methods of training?
A. Problem Children A. Induction
B. Cash Cow B. On-the-job
C. Star C. Between-the-job
D. Dog D. Off-the-job training
7650. A partnership is when a business

7645. The amount of product sold is known as
A. has only one owner
B. has two or more owners
C. is owned by a legal person
D. none of above
7651. choice11
A. 12
B. 10
A. profit
C. 3
B. sales revenue
D. none of above
C. sales volume
D. variable costs 7652. This term is used to describe a payment
system when people get paid according to
7646. Import and export trade are what they produce?
A. Internal trade A. Piece rate pay
B. External trade B. Pay per product
C. Domestic trade C. Commission
D. Auxiliaries to trade D. Pay for what you make
7647. Which form of media is expensive but 7653. essentially implies a process which
reaches the most people? coordinates human efforts, assembles re-
sources and integrates both into a unified
A. radio
whole to be utilised for achieving specified
B. outdoor objectives.
C. television A. Coordination
D. online B. Planning

C. Organising 7660. is a branch of commerce that covers

D. Directing business risk.
A. banking
7654. Which one of the following is not a mar-
B. insurance
keting mix?
C. finance
A. Product
D. marketing
B. Physical distribution
7661. Which one of the following is an exam-
NARAYAN CHANGDER
C. Product pricing
ple of a consumer ‘want’?
D. Production process
A. Warmth
7655. Which of the following is not a barrier B. Shelter
to effective communication?
C. Makeup
A. Noise
D. Food
B. Long channel of communication
7662. The senior management of the organisa-
C. The receiver is demotivated tion maintains full control of decision mak-
D. There is trust and respect between ing and there is a minimal delegation of
sender and receiver responsibility
A. Centralisation
7656. The first step in Planning process is
B. Decentralisation
A. Setting objectives
B. Developing premises 7663. It plays an important role at the aware-
ness stage and develops product prefer-
7657. By profession, FW Taylor was a ences with the aim of making sale.
A. Mechanical engineer A. Personal selling
B. Mining engineer B. Sales Promotion
C. Psychologist C. Advertising
D. Human resource officer D. Public Relations
7664. An example of a physiological need, ac-

7658. is a business with two or more owners
cording to Maslow is?
A. corporation.
A. a promotion from sales person to sales
B. conglomerate manager
C. partnership B. a house that provides shelter from the
D. public corporation. rain and cold
C. job security
7659. .Operational management not includes:
D. friendship
A. supervisors
7665. It refers to a body with power to make
B. foremen
and enforce laws within a state or over
C. sales officers certain groups of people.
D. divisional heads A. Business

B. Government B. the method of communication used in

C. Shareholders the organisation

D. Stockholders C. the line of authority flowing down the
organisation
7666. Firms of country ‘A’ purchase goods D. none of above
from firms of country ‘B’ to be sold tofirms
of country ‘C’. This is known as? 7671. is the calculation to see how many
units a business must sell before a profit
A. Entrepot trade.
is made.
B. Export trade.
A. Profit
C. Import trade.
B. Total Cost
D. none of above
C. Cost per unit
7667. Business involves only sale and ex- D. Break even analysis
change of goods for profit. True / False
7672. A company owned by the government is
A. True known as
B. False A. Public Company
7668. Select the correct statement related to B. State Owned Enterprise
business functions C. Publicly listed corporation
A. Converting the resources into goods or D. none of above
services is called production factors
B. Identifying the needs and wants of cus- 7673. Which of the following stock control
tomers is called administrative function methods would involve frequent deliver-
ies?
C. Recruitment, Selection and Training
A. Flow production
are called information management
B. Just in case
D. Increasing the quality of output is
called research and development C. Job production
E. Financing and investment are called D. Just in time
human resource management
7674. The job of is complex and stressful,
7669. Which is a way to gain customer satis- demanding long hours and commitment to
faction? the organisation.
A. Confidence in service A. Top management
B. Not dealing with problems B. Middle management
C. Slow service C. Supervisory management
D. Long queues D. None of the above
7670. The chain of command in an organisation 7675. Differentiation, Positioning and Brand-
is ing are all related to
A. the link that exists between different A. Place

departments B. Promotion

C. Price 7681. what is the other full form of LPG for a

D. Product commerce student?
A. Liquified PETROLEUM GAS
which ‘decides who will do a particular B. Liberalization Privitization and Global-
task, where it will be done and when it ization
will be done’
A. Staffing 7682. Non-financial methods include
NARAYAN CHANGDER
B. Planning A. Praise and recognition
C. Organising B. salary and commission
D. Directing C. Job rotation, Job Enlargement
7677. An office can best be defined as a place D. Company car and cell phone
where
A. Building and desks are displayed 7683. involves using group of workers and
B. Business is carried out allocating specific tasks and responsibili-
ties to them
C. Buying and selling is done
A. Team Working
D. Debts are paid
E. People discuss their problems B. Training
C. Promotion
7678. where does the development of the
product start from.(UND) D. none of above
A. Primary sector
7684. Which is not an example of Market Re-
B. Secondary sector search?
C. Tertiary sector
A. Asking people who would want to buy
D. All of the above a product
7679. When a business buys goods/services B. Identifying the target market
from their supplier on credit, it means they
have a/an C. Finding what kind of package to put the
product in
A. balance
D. Looking at who the product would sell
B. asset
to
C. owner’s equity
D. liability 7685. A form of business organization with
two or more owners who share the risks
7680. Staffing is the stage of management and the profits-
process.
A. proprietorship
A. First
B. Second B. corporation
C. Third C. wholesale
D. Fourth D. partnership

7686. Assembly, shoes factories, and textile 7691. Explain a disadvantage of being a part-
factories are examples of what type of nership
business?

A. Decision making is slower as more
A. tertiary people own the business
B. secondary B. They can often work long hours and
C. all of the above struggle to take holidays and time off
when ill, because of the effort required to
D. primary
establish a business.
7687. . Loan facility is available to Public
Provident Fund account-holder after com- 7692. In Simran Ltd., an employee has the ob-
pletion of jective of maximizing his salary, but the
organizational objective is to maximize
A. 7 years output at competitive cost. There was
B. 6 years some dispute on this for a while. Eventu-
C. 3 years ally, the organization’s interest was given
priority over employees’interest. Name
D. 8 years the principle related to this situation.
7688. The goal of scientific management was A. Subordination of Individual Interest to
to: General Interest:
A. make sure workers did not consider B. Scalar Chain:
their work boring or repetitive
C. Initiative
B. decreased wages for individual work-
D. Discipline
ers
C. eliminate conflict between workers 7693. Which objective emphasizes a busi-
and management ness’s commitment to ethical behavior and
D. find the one best way to perform each social responsibility?
task A. Profit maximization
7689. The wholesalers serves as a link be- B. Survival
tween the C. Growth
A. Manufacturer and retailers D. Social responsibility and ethics
B. Retailers and consumers
7694. On-boarding is associated with
C. Manufacturers and consumers
A. Career Planning
B. Induction
7690. Which electronic payment in which funds
C. Relocation assistance
are transferred directly and immediately
from the user’s account to the person they D. formal training
are paying?
A. Money order of a business operating as a partnership
B. Credit card over a soletrader?
C. Debit Card A. Unlimited liability
D. Bank Draft B. Profits are shared

C. Shared responsibility 7700. Define Human Resources Department

D. Financial accounts are kept private A. Division of a business that charged
with finding, screening, recruiting, and
7696. Read the following statements:Assertion training job applicants
(A) and Reason(R). Choose the cor-
rect alternative from those given be- B. Unit of a business responsible for ob-
low:ASSERTION (A):Management is containing and handling any monies on behalf
cerned with efficient use of resources. of the organisation
NARAYAN CHANGDER
REASONING (R):For management both C. Administrative and logistical work for
efficiency and effectiveness need to be an organisation
balanced. D. Promoting the business and mission of
A. Both Assertion (A) and Reason (R) are an organisation
true and Reason (R) is the correct expla-
nation of Assertion (A). 7701. Which stage relates to registration of
Company
B. Both Assertion (A) and Reason (R) are
true and Reason (R) is not the correct ex- A. Promotion
planation of Assertion (A) B. Incorporation
C. Assertion (A) is true but Reason (R) is C. Capital Subscription
False
D. Commencement of Business
D. Assertion (A) is False but Reason (R) is
True 7702. Paying to sponsor a sports or a charity
event is called
7697. https://docs.google.com/forms/d/1QIXWBAmXIF86LSG9ivc9Pu3FFxwqUOD6SKeddpb7468/edit?usp=drives
A. Display Ads
A. 1
B. Event Marketing
B. 2
C. Outdoor Advertising
C. 3
D. Social Media Ads
D. 4
7703. One of the characteristic of successful
7698. What is the term describing the growing entrepreneurs is that
integration of the world’s economies?
A. Always rich
A. Peace deal
B. Risk takers
B. Trade deal
C. Usually shy
C. Globalisation
D. Avoid hard work
7704. What does internal mean?
7699. What are the common formula ratios
used in liquidity ratio calculation? A. A source from within the business
A. current ratio and gross profit margin B. A source from outside the business
B. Current ratio and acid test ratio 7705. A brand is

C. Net profit margin and acid test ratio A. A sign or symbol
D. none of above B. An image

C. A named product that is seen as differ- 7711. What are Fixed Costs?
ent to other products A. the amount of money allocated for a

D. A combination of letters and images business to use in certain departments
B. business costs, such as rent, that do
7706. A retailer experiences a security in- not vary because of the amount of goods
cident after overlooking security regula- produced
tions and the attacker publishes private in-
formation. The company receives bad pub- C. costs that change depending upon the
licity due to the incident. What types of output
risks did the retailer take? D. the point in a business when the prof-
A. Compliance and reputational its are equal to costs
B. Strategic and operational 7712. Which of the following is not a stage of

a product’s life?
7707. What is the first step in organizing?
A. Start-up phase
A. Design a heirarchy of decision making B. Growth phase
B. Evaluate the plans and objectives C. Purchasing phase
C. Identify various activities D. Decline phase
D. Group similar activities
7713. OLX is an example of which of the fol-
7708. A good clerical staff should not be lowing category of e business
A. C2C
A. smart
B. B2C
B. polite
C. saucy 7714. an over-insured warehouse implies that
it is insured for
D. clean
A. less than its replacement value
7709. Civil servants are engaged in B. less than its actual value
A. Commercial occupation C. more than its market value
B. Constructive occupation D. equal to its book value
C. Direct occupation 7715. The highest level need in the need hier-
D. Indirect occupation archy of Abraham Maslow is:
A. Safety need
7710. A manager obtains the required capi-
tal at 12% interest while the prevailing B. Belongingness need
rate of interest happens to be 10%. How C. Self-actualisation need
would you describe such a manager? D. Prestige need
A. Efficient
7716. Choose a business objective from the
B. Effective following options
C. Efficient and Effective A. Procurement of goods and services
D. Inefficient B. Profit earning

C. Market standing 7722. a) Knowledge, skills and abilitiesb) Ed-

ucational qualification and work experi-
D. Uncertainty of return
encec) Physical requirements of the jobd)
7717. Profession does not require any mini- Personality requirementse) Career path
mum qualification. The above description represents
A. Job Specification
B. Job Description
NARAYAN CHANGDER
C. Job availability
D. Job Analysis
7723. What is tax?

A. Money paid to businesses
A. True
B. Money paid to the government
B. False
C. Money paid to employees
7718. The business has full control over D. Monday paid to homeless people
A. employees of the business.
7724. Organisation helps in maintaining in
B. the technological environment working relationships.
C. competitors A. complexity
D. the functions of the business B. uncertainty
7719. The oldest form of organisation of public C. ambiguity

enterprises D. clarity
Explanation:Organisation helps in main-
A. Statutory corporation
taining clarity in working relationships.
B. Departmental undertakings
7725. What is information?
C. Government company
A. Raw facts
D. Multinational corporation
B. Figures
7720. is a market where long term loans C. Knowledge
are traded.
D. Processed data that is meaningful and
A. money market useful
B. capital market
7726. What is a Business Plan?
C. commodity market
A. Written document that only outlines
D. financial market the business practices of the new busi-
ness
7721. Those partners who do not participate in
B. Written document that only describes
the day-to-day activities of the business
the ownership of the business.
A. Active Partners
C. Written document that describes the
B. Sleeping Partners financial aspects of the business.

D. Written document that describes all D. Segmentation

the steps necessary for opening and op-
erating a successful business. 7732. Origin of accountability arises from

A. Responsiblity
7727. is an agent of the depository
B. Delegated authority
A. Depository
C. Formal position
B. Investor
D. All the above
C. Depository Participant (DP)
D. Issuing Company 7733. Our are the things, people, or ideas
we like.
7728. The of the computer can also be A. Reflection
called
B. Interests
A. CPU
C. Values
B. memory
D. Attitudes
C. UPS
D. system unit 7734. which decisions are taken by top level
management?
7729. A pressure group trys to A. short term
A. Encourage businesses to do the right B. long term
thing
C. POLICY RELATED
B. Encourage customers to shop there
D. BUYING SELLING
C. Gain a business repeat purchase
D. Encourage a business to be more ethi- 7735. is a financial statement that reports
cal a business’s assets, liabilities, and capital
on a specific date.
7730. All of the following are examples of ex-
A. Balance Sheet
tension strategies that could be used to
lengthen a product’s life cycle except: B. Income Statement
A. launching an entirely new product to C. Statement of Cash Flows
replace the declining one D. None of the Above
B. introducing new designs of the exist-
7736. Why do you need a business plan?
ing product
C. sell the product into new markets e.g.
other countries
D. re-launch the product with lower price
and a new advertising campaign
7731. Using the internet is a form of what

type of market research
A. Focus Group A. To raise capital
B. Secondary Research B. Gets everyone involved to focus on the
C. Primary Research same goals

C. Gives an objective look at what you are 7742. Authority is related with
doing and why A. Duty
D. It is required by law B. Accountability
7737. Which of the following not an example C. Position
of multinational companies? D. Function
A. Pepsi
7743. In which year and date “Make in India”
NARAYAN CHANGDER
B. Colgate was launched by the Government of India?
C. Pizza hut A. 15 August 2014
D. multi B. 25 September 2015
7738. sells in bulk C. 25 September 2014
A. retailers D. 15 August 2050
B. wholesaler 7744. ‘A plan is framed, it is implemented, and

C. producer is followed by another plan and so on.’
Identifying the features of planning high-
D. consumer lighted above
7739. A place where an organization set up A. Planning is continuous
to co-ordinate its activities is referred to B. planning is pervasive
a/an
C. Planning is futuristic
A. Department
D. Planning is mental exercise
B. Field
7745. Examples of tertiary sector businesses
C. Office
include:
D. Room A. shops
E. Warehouse B. forestry
7740. The minimum number of directors in this C. banks
type of company is one; D. cinemas
A. personal liability company E. construction
B. non-profit company
7746. The movement of money in and out of
C. public company the business is called
D. state-owned company A. budget
7741. A small tick at the end of a word repre- B. balance sheet
sents C. cash flow
A. vowel D. profit
B. the
7747. The reason for governments to support
C. tick business start ups is
D. phrasing A. can grow further

B. benefit society A. Fixed

C. all the above B. Working

D. none of above 7754. which of the following are all elements
7748. Employees will always try harder if of an executive summary?
they have the opportunity to participate A. Purpose of the plan, business strate-
in the setting of goals. gies, sales forecasting
A. TRUE B. Monetary policy, financing, debt con-
B. FALSE trol
C. Objective, market analysis, ownership
7749. Which is broader out of the following?
D. Situational analysis, businesss de-
A. E-commerce
scription, objectives
B. e-purchase
7755. Evaluate:As a business manager is im-
C. e-business
portant to explain to your stuff why
D. e-sales change should take place?
7750. Which of the following is a cash inflow? A. yes
(1) Select one answer. B. No
A. payment of suppliers
7756. The following are functions of purchas-
B. purchasing of assets ing department except
C. longer credit terms for customers A. ensuring the correct quantities of
D. taking out a bank loan goods are supplied
B. keeping records of goods
7751. Cattlebreeding farms, poultry farms,
andfish hatchery come under which type C. storing goods until they are needed
of industries? D. paying workers salary promptly
A. Manufacturing industries
7757. Advantage of external recruitment?
B. Extractive industries
A. It should result in a wider range of can-
C. Secondary industries didates than internal recruitment
D. Genetic industries B. It can be expensive and a time consum-
7752. The first step in the process of organising process, using up valuable resources
ing involves C. It can be demotivating effect on mem-
A. Departmentalization bers of the existing workforce, who may
have missed out on promotion
B. Establishing reporting relationship
D. none of above
C. Identification and division of work
D. Assignment of duties 7758. Case study:after years of success and
growth, Shark Tank success story Lumi-
7753. capital is used to pay for daily op- bowl (a clip-on light that illuminates your
erations of the business such as paying toilet bowl so you ‘hit your target’ in
workers and buying stock or paying credi- dark of night!) is ready to grow exten-
tors. sively into other countries. It needs huge

amounts of money in order to do so. Which they believe in the prosperity of the work-
source of finance would be a good fit? ers.” Identify the principle of manage-
A. Raising share capital by transforming ment.
from a partnership to a public corporation A. Standardisation
B. Taking advantage of the agreed over- B. Remuneration
draft with the bank C. Harmony, not discord
C. Retained profits of $80, 000 D. Order
NARAYAN CHANGDER
D. Crowdfunding
7763. Which of the following is not a statutory
7759. Which of the following facts about corporation?
crowd-sourcing is/are TRUE? (choose as A. LIC
many as apply!)
B. FCI
A. It is a method of internal fund raising
C. RBI
B. Can also be an excellent marketing
D. SBI
tool for a business
C. It doesn’t matter if the product 7764. The picture is an example of a toll road.
launched is not successful Which is a possible social benefit of this
business establishment?
D. Great way of raising money quickly,
esp. for a new business idea
7760. What is a niche market?

A. A market in which businesses sell to a
large customer group with similar needs.
B. A market in which businesses sell to a
variety of customers.
A. noise pollution
C. A market in which businesses sell to a
B. climate change
small customer group with specific needs.
C. creation of jobs
D. A market in which businesses sell one
product to many consumers. D. water pollution
7761. How do you define profit? 7765. The key that is used to take the cursor
to a new line is Key
A. when revenue exceeds cost
A. Delete
B. when costs exceed revenue
B. Enter
C. when revenue achieves planned target
C. Escape
D. when the bottom line is in the red
D. Insert
7762. “Pawan never discriminates his subor-
dinates. All employees are satisfied with 7766. What is the purpose of long-term financ-
the working conditions. The company is ing?
earning huge incomes. The management A. Investment in stocks for long-term
shares the profits with the workers as gains

B. Funding for a period of more than one 7771. A cheque has

year to support business activities or in-
A. three parties
vestment projects.

C. Funding for a period of exactly one B. two parties
year to support business activities C. four parties
D. Money borrowed for a few months to
D. five parties
cover short-term expenses
7767. All of the following are likely to affect 7772. is the mail received in and sent out
the location of a stationary wholesaler ex- of an organization.
cept:
A. Journal
A. the availability of government grants
in certain regions B. News book
B. transport links from suppliers and to C. Correspondence

markets D. Dispatch book
C. external economies of scale like near-
ness to a food supplier 7773. Slogan, repetition, expert opinion,
D. availability of unskilled workers. bandwagon, testimonial, and appeals to
emotion are all
7768. Product, price, promotion and place best
explains the A. Persuasive techniques
A. Stages of a product development B. Marketing mix
B. Marketing mix C. Financing
C. Advertisement setting of a product D. Generate ideas
D. Product life cycle
E. Evaluating customer acceptance
7769. In which stage of the entrepreneurial
process would the entrepreneur open the 7774. Which of the following does not charac-
doors of their business for the first time? terise business activity?
A. Concept Development A. Production of goods
B. Discovery B. Presence of risk
C. Resourcing
C. Sale or exchange
D. Actualization
D. Salary or wages
7770. Businesses develo new and advanced
products to sell (like new technology)-this 7775. Which of the following is probably the
is an example of which economic objec- most important reason for incorporating?
tive?
A. limited liability of shareholders.
A. Continuous innovation
B. Customer creation B. more money for investment.
C. Using economic resources effectively C. increased flexibility.

D. none of above D. shared management.

7776. Profit is: A. accountability

A. Always given to the owner/s of a busi- B. consistency
ness
C. impartiality
B. The only reward for taking risks in busi-
ness D. partiality tagsHonesty in Business
C. The difference between revenue and 7782. What is the 3 stages of economy activ-
expenditure ity? Choose 3 answers.
NARAYAN CHANGDER
D. All of the above A. Primary, Secondary, Tertiary
7777. There may be among the stakehold- B. Primary, Secondary, Economy sectors
ers of a company C. Primary, Economy Sectors, deindustri-
A. Fight alisation
B. Conflict of Interest D. none of above
C. Dispute
7783. “Giving false information” “Failing to
D. None of these give important information” “Acting ag-
gressively”
7778. Which one of the following isn’t likely
to be a common business objective? A. The Sales of Goods Act
A. To make profit B. The Trade Description Act
B. To provide a service to the community
7784. A garbage truck driver is an example of
C. To pay as much tax as possible which Factor of Production?
D. To increase market share A. labor
7779. has a code of conduct prescribed by B. land
a professional association
C. entrepreneurship
A. Profession
D. capital
B. Employment
C. Business 7785. A document containing terms and condi-
tions of partnership
D. None
A. Bill
7780. Firms that manufacture and process
B. Agreement
goods from natural resources.
A. Tertiary Sector C. Hundi
B. Duodenary Sector D. Partnership deed
C. Secondary Sector 7786. Starting up a new business is more risky

D. Primary Sector than buying an already established busi-
ness or franchise that has a proven track
7781. The attribute which involves giving ev- record.
eryone equal chance regardless of their so-
A. True
cial, cultural, ethnics or religious affiliation
is referred to as B. False

7787. Which one following is not an advan- A. Planning may not work in a dynamic en-
tage received by a consumer due to con- vironment
sumer protection. B. Planning does not guarantee success

A. Enduring consumer health and protec- C. Planning leads to rigidity
tion.
D. Planning is time-consuming
B. Protection from trade malpractices.
7791. What is an excess output on what a pro-
C. Ability win consumer due to supplying ducer requires for his or her own use?
quality goods.
A. Deferred payments
D. Having a good environment for the con- B. Medium of exchange
sumers.
C. Surplus production
E. Ability to have legal protection in needy
D. Barter
hours.
7792. Why do owners often want business to
7788. Which one of the following is properly grow?
sequenced as step in process of organis-
A. Need expansion and possible way to
ing?
overcome problem
A. Departmentalisation, Assignment of B. no profit
duties, Establishing reporting relation-
ships, Identification and division of work C. businesses been take over by others
D. none of above
B. Identification and division of work, De-
partmentalisation, Assignment of duties, 7793. This type of leader allows workers to
Establishing reporting relationships be creative
C. Identification and division of work, As- A. Democratic
signment of duties, Establishing reporting B. Paternalistic
relationships, Departmentalisation
C. Democratic
D. Identification and division of work, Es-
D. Let it happen
tablishing reporting relationships, Depart-
mentalisation, Assignment of duties 7794. Is Amul a cooperative society
A. True
7789. There is a separation of ownership and
management in which of the following B. False
form of organization. 7795. ‘Superior guides his subordinates and
A. Sole Proprietorship clarifies their doubts in performing a task’.
Which importance of directing is high-
B. Partnership
lighted in the statement?
C. HUF A. Directing helps to initiate action
D. Company B. Effective directing helps to bring stabil-
ity and balance
7790. In planning, generally managers have to
follow pre determined plans and they are C. Directing integrates employees ef-
not in a position to change it. This state- forts
ment highlights the following limitation of D. Directing guides employees to fully re-
planning: alize their potential

7796. Which of the following stakeholders is 7802. A cracker making in the UK is booming
most likely to have the objective of receiv- well. The company makes crackers for var-
ing high dividend payments? ious occasions such as Diwali, Holi, Christ-
A. Employees mas, New Year, the production and sell-
ing of crackers reaches to a new height.”
B. Suppliers Identify the dimension of the business en-
C. Shareholders vironment.
D. Customers A. Economic Environment
NARAYAN CHANGDER
7797. Business is established for the purpose B. Social Environment
of providing services to C. Technological Environment
A. Commandant D. Global Environment
B. Commodity 7803. Digital Ads, Billboards, Newspapers
C. Customers and Magazines are examples of
D. Commoners A. Display Ads
7798. A is sent with the goods being de- B. Podcasts
livered. It’s then signed by the buyer to C. Social Media Ads
state that the goods have been received D. none of above
in good condition.
7804. Classify the following cost as either
A. Receipt
fixed or variable:Materials
B. Payment
A. Fixed
C. cash bill
B. Variable
D. Delivery note
7805. A ‘service’ in business terms is
7799. reflect what the business wants to
A. An action provided to/ for you
achieve in the long run.
B. An item you can see and touch
A. Objectives
B. Goals 7806. Abolition of Licensing requirement in
most of the industries.
7800. Who is responsible for the welfare and
A. Privitasation
survival of an organization?
B. MNCs
A. top level
C. Globalisation
B. middle level
D. Liberalisation
C. lower level
D. none of the above 7807. what is the recruitment process?
A. a business finding ways to make a
7801. Which of the following is an example of profit
a social enterprise?
B. sourcing for the purpose of finding and
A. Advertising agency hiring new employees
B. Computer manufacturer C. evaluation of CV and creating a short-
C. local charity list
D. Caravan site D. none of above

7808. Which of the following are DISADVAN- C. Production

TAGES of selling shares as a source of
D. Place
funds? (select as many as appropriate)

A. It means limited liability for the own- 7813. The following are things on Ledger ex-
ers cept
B. Dividends need to be paid to sharehold- A. c/d
ers
B. a/c
C. Large sums of money can be raised
C. Bal b/d
D. Does not apply to Partnerships or Sole
Traders D. l&l
7809. What Am I? 7814. Objectives of business do not include:

A. Higher returns to investors
B. Employee satisfaction
C. Maximum price-from consumers
D. Market standing
7815. What do successful entrepreneurs of-

ten possess that helps them navigate chal-
lenges?
A. Service A. Risk aversion

B. Good B. Innovation and determination
C. Indecisiveness
7810. Capital is defined as money only in-
vested in a business D. Reliance on established norms
A. True
7816. A short-term source of finance from a
B. False bank that usually is only used in an emer-
gency/when needed
7811. The difference between double column
cashbook and three column cash book is A. Overdraft
the presence for B. Loan
A. Bank C. Share capital
B. Cash
D. Credit card
C. discount allowed and discount re-
ceived 7817. Something that makes a product stand
D. Folio out from the competition?
A. Added value
7812. Which one of the following is not an el-
ement of the marketing mix? B. Lower price
A. Product C. Unique selling point
B. Price D. Changing the packaging

7818. Which of these is not protected under 7823. Name the function of management un-
copyright? der which policies and strategies are for-
A. Song lyrics mulated.
B. Idea A. Top level
C. Logos B. Planning
D. Novel C. Staffing
D. Middle level
NARAYAN CHANGDER
7819. What is the definition of ‘International
Trade’? 7824. Which of the following are goods?
A. The buying and selling of goods and A. Shoes
services between different countries B. Couch
B. Exchanging goods and services within C. Apple
a country
D. Doctor
C. is exchanging of goods and services
between two parties in return for pay- 7825. Which does NOT belong to the group?
ment. It can be domestic or international
A. Gender
D. The free movement of people across
B. Location
countries
C. Height
7820. The buyer will send an to the seller
D. Income
when he wants to place an order for
goods. 7826. A non-Cash form of income
A. application form A. State Benefit
B. blank form B. Benefit in Time
C. order form C. Benefit in Kind
D. none of the above D. Social Welfare
7821. Management is not 7827. In decline stage, price discount might be
A. an applied science. offered to stop sales from declining too
B. a pure science. much.
C. an art. A. False
D. an art and science both. B. True
7822. What does the owner of a miniature 7828. Which one of following is not a function
golf business provide her customers with? of Central Bank of Sri-Lanka.
a) b) c) A. Operating Fiscal Policy.
A. A service B. Issuing fiat money.
B. A promotion C. Operating financial policy
C. A good D. Operating Exchange Policy.
D. An exchange E. Managing Foreign reserves.

7829. Which of these should you consider be- 7834. planning requires logical and systematic
fore making an investment? thinking rather than guess work or wish-
ful thinking. identify the related feature

A. What your friend said in class
of planning.
B. Your most recent haircut
A. planning is futuristic
C. Your pet insurance
B. planning is mental exercise
D. Your needs and goals C. planning establishes standards of con-
trolling
7830. This form of Taxation means that every-
one pays the same percentage of tax no D. planning focus on achieving objectives
matter what their income is
7835. Memorandum is used
A. Progressive Tax
A. between different organizations.
B. Regressive Tax B. by two companies only.
C. Consumption Tax C. to communicate between differentgov-
D. Tax Credit ernment institutions.
D. to communicate with the world.
7831. What is the meaning of on-the-job train-
ing? E. Within an organization
A. Training at the workplace 7836. Trading community in Gujarat and Ra-

jasthan
B. Training between the workplace
A. Bhats
C. Training out of the workplace
B. Weapons
D. Watching or following an experienced
worker C. Mahajan
D. Chettiar
7832. Generally, the most effective leadership
style. 7837. Retained profit & Assets sales are ex-
amples of
A. Autocratic
A. Internal sources of finance
B. Democratic
B. External sources of finance
C. Let it be
C. Trade Credit
D. none of above
D. Finance
7833. The best definition of a firm’s organiza- 7838. What is the main focus of business
tional structure is ethics?
A. it shows exactly what job everyone A. To promote unfair competition.
does
B. To determine what is right and wrong
B. it shows a plan of the offices and fac- in the business world and ensure ethical
tory behavior in business practices.
C. it shows the management structure & C. To maximize profits at any cost.
responsibilities
D. To exploit employees for personal
D. none of above gain.

7839. Name the concept which ‘helps a man- C. Products/services provided to cus-
ager to extend his area of operations tomers
as without it, his activities would be re- D. none of above
stricted to only what he himself can do’.
7844. Coordination act as a binding force be-
A. Delegation of Authority
tween various departments.
B. Centralisation
A. True
C. Accountability
B. False
NARAYAN CHANGDER
D. Responsibility
7845. All the following are components of
7840. Jack, a waiter, is late for work because business studies EXCEPT
he has missed the bus. He has only ten
A. Commerce
dollars in his wallet. He will lose his job
if he is late. However, the taxi fare is B. Banking
ten dollars. The lunch at his office costs C. Keyboarding
nine dollars. The canteen below is decid- D. Computer studies
ing whether to serve Chinese noodles or
burgers. What is theopportunity cost for 7846. Why added value is important?
the taxi fare? A. Because sales revenue is greater than
A. Breakfast cost of materials bought in by business
B. Lunch B. Because people have unlimited wants
C. Burgers C. Because workers are trained in one
task
D. Chinese Noodles
D. Because resources are scarce
7841. Lobbying activities are functions of
which level of management? 7847. Deposit creation process comes to an
end when
A. Top
A. fresh deposit with bank become zero
B. Middle
B. LRR become zero
C. Supervisory
C. money multiplier becomes zero
D. Lower
D. total reserves equal initial deposits
7842. A smallholder farmer needs to travel
from her village into town to buy fertil- 7848. is an objective of sole trader
izer. Which of the following is the most A. Earning profit
ideal form of transport? B. Rendering service
A. Train C. Profit with service
B. Airplane D. All the above
C. Boat
7849. The acronym AIDA stands for?
D. Matatu
A. Attention, interest, desire, action
7843. What happens in the secondary sector? B. Apply, interest, determined, action
A. Raw materials are sourced C. Attention, involvement, desire, action
B. Products are made D. none of above

7850. What is the major difficulty during the 7855. What is a ledger
establishment stage? A. Double entry

A. Advertising B. Trial balance
B. Cash flow
C. Good
C. Sourcing quality employees
D. Huofs
D. Sourcing equipment
7856. Which of the following is a false state-
7851. Is a staff’s salary a fixed or variable ment?
cost?
A. The scope of commerce is narrower
A. It’s a fixed cost than business.
B. Its a variable cost B. Commerce includes trade and auxil-
C. Its a fixed cost iaries to trade.
D. It’s a variable cost C. Foreign trade is purchase and sale by
the traders of the same country.
7852. ASIF was a supervisor at a ‘AM aata’
factory. The factory was producing 200 D. Traders serve as a link between pro-
quintals of Aata every day. His job was to ducers and consumers.
make sure that the work goes on smoothly
7857. One of these is an exception to the
and there was no interruption in produc-
types of business opportunities
tion. He was a good leader who would
give orders only after consulting his subor- A. community
dinates and work out the policies with the B. national
acceptance of the group. Identify and de-
scribe the leadership style being adopted C. international
by Asif. D. local
A. Laissez-faire Style of Leadership 7858. Which of the following is not a term
B. Pace-setting Style of Leadership used in the office in relation to mail?
C. Democratic Style of Leadership A. dispatch
D. Authoritative Style of Leadership B. inward
7853. Those who render personal or direct ser- C. outward
vices to people who need their services D. sales
and they are paid directly or indirectly are
called 7859. What is a sole trader?
A. Commercial occupation
B. Service workers
C. Industrial worker
D. Government worker
7854. Authority is shared with lower levels
are called
A. Centralisation A. A person who is the exclusive owner of
B. Decentralisation a business.

B. Two people who own a business. B. Completion of task

C. A group of people who own a business C. Right man at right job
D. Someone who hawks D. Cooperation
7860. A Less Developing Country may have
7864. as an entrepreneur, you believe that
the following features:
your enterprise must behave as a good cit-
A. More people employed in the primary izen, it is an example of its responsibility
and secondary sectors. towards
NARAYAN CHANGDER
B. More people spending on the tertiary A. Owners
sector.
B. Workers
C. High levels of unemployment in the pri-
mary sector. C. Consumers
D. High levels of employment in the ter- D. Community
tiary sector.
7865. Which two of the following increases
7861. The following picture represents which the risk of business failure? Select two
externality? answers:
A. Draws up a detailed business plan
B. Produces goods that do not meet cus-
tomer needs
C. Makes a product that stands out from
its competitors
D. Fails to carry out comprehensive mar-
A. Private Cost ket research
B. External Cost
E. Offers exceptional customer service
C. Social Benefit
D. Private Benefit 7866. is at both ends of the typewriter and
they are used for insertion and removal.
7862. A comprehensive and practical subject
A. ribbon
that prepares students for managerial role
in both private and public sector is called B. carriage return lever
C. paper bail
A. Agricultural science
D. cylinder knob
B. Business studies
C. Further mathematics 7867. The main function of is to provide
information required by law.
D. Home management
E. Physical education A. Labelling
B. packaging
7863. Efficiency is concerned with:
C. Branding
A. Utilization of minimum resources &
completing the task D. all the above

7868. These needs are most basic in the hier- 7873. Raw materirals are gathered in sec-
archy of motivation theory and correspond ondary production.
to primary needs. Identify.

A. TRUE
A. Self Actualisation Needs B. FALSE
B. Physiological Needs
7874. Concept does not include:
C. Security Needs
A. Meaning
D. Belonging Needs
B. Features
Explanation:Hunger, thirst, shelter, sleep
are some examples of these needs. In the C. Importance
organizational context, basic salary helps D. None of the above
to satisfy these needs.
7875. Information particularly statistics, that
7869. All except one are the features of an en- can be collected and analysed?
trepreneur A. Numeric
A. brings the capital B. Demographic
B. is fixed asset C. Statistics
C. determines what is to be produce D. Data
D. employs labor
7876. What is the basic economic problem
7870. The handles incoming mails and out- caused by unlimited wants and limited re-
going mails of the organization. sources?
A. messenger A. Sufficiency
B. clerk B. Plenty
C. accountant C. Scarcity
D. Abundance
D. teacher
7877. Choose the best features of packaging
7871. Which places that are most affected by
for a new soft drink aimed at young chil-
the poverty?
dren:
A. Rural areas
A. made of glass, with a label containing
B. Suburbs details of contents and healthy qualities of
C. Urban areas the drink
D. Township B. made of permitted plastic that can

be recycled, information on the label
7872. Which of the following products is most about contents and a new competition
likely to be produced using batch produc- that young children can enter
tion methods? C. made of strong cardboard, with a
A. school uniforms colourful label containing content details
and a money off voucher
B. washing machines
D. made of tin with a ‘ring pull’, large la-
C. a popular chocolate bar bel containing the name ‘Tested Good for
D. hand-made watches you’.

7878. Which one is NOT TRUE about non-profit 7884. what is BOGOF
business? A. a sales method using a mathematical
A. Generates revenues from sales formula
and/or contributions
B. another name for fringe benefits
B. Operated by board of directors,
trustees, or managers C. a marketing term to refer to end of
season sales
C. Profits are not subject to taxation by
local, state, and federal authorities D. an acronym standing for ‘buy one get
NARAYAN CHANGDER
on free’
D. Owned by individuals, partners, or
shareholders 7885. Successful organisations do not achieve
their goals by chance but by following a
7879. . Suppose you take a loan of Rs. 20,
deliberate process called
000 from your friend Jagan. You can
make a document stating that you will pay A. Management
the money to Jagan or the bearer on de- B. Coordination
mand. Or you can mention in the document
that you will pay the amount after three C. Directing
months. D. Efficiency
A. Promissory note
7886. The reward for capital resources in a
B. Call money company is:
C. Bill of Exchange
A. Rent
D. Treasury
B. Salaries and wages
7880. State any one importance of organising C. Interest
A. Expansion and growth
D. Profit
B. Establishing reporting relationships
7887. What is unemployment?
7881. Clever Communicator
A. The figure the government uses to
A. Farhan compare people out of work
B. faith
B. When a person is available to work, is
C. Madiya looking for work, but has no work
D. Reena C. When someone doesn’t have a job
7882. When someone is accountable for some- D. Students
thing
7888. Which of these departments is in charge
A. they are held responsible
of procuring materials in a company?
B. they are in charge of someone
A. purchasing
7883. True/False:Intermodal transportation B. administrative
refers to using one mode of transport from
origin to destination. C. accounting
A. True D. production
B. False E. personnel

7889. Identify which is a characteristics of A. Business

management B. Employment

A. Management is pervasive C. Profession
B. management is complex D. Both Profession and Employment
C. Management involves human re-
source 7894. “He introduces several flavours of cof-
fee to satisfy every coffee lover. He di-
D. Management is tangible vided the work with his subordinates.”
Identify the principle being described in the
7890. Which of the following statements
above lines.
about bank loans is not true?
A. Unity of command
A. Usually used for large amounts of
money that need to be paid back over a B. Remuneration
longer time-frame C. Discipline
B. Interest rates make the loan more ex- D. Division of work
pensive
7895. An entrepreneur can choose to have
C. Easy to get
which type of business organization?
D. Usually cheaper than consistently us-
ing a bank overdraft
B. Partnership
7891. What are tangible goods
C. Corporation
A. what you can feel
D. All of the above
B. what you can not feel
7896. The desire to promote the welfare of
C. what CANT HEAR
others
D. what you can see feel touch hear smell
A. CSR
and taste
B. CSI
7892. Aural communication includes communi- C. Philanthropy
cation with the help of the following:
D. Justice
A. Pictures
B. Graphs 7897. When the loss is the result of two or
more causes, which of the following terms
C. Bells refers to the direct causes of which the
D. Symbols loss is the natural consequences?
7893. Person X is a Charted Accountant and A. Subrogation

he is working in a firm. What type of Eco- B. Proximate
nomic activity X is involved in? C. Mitigation
D. Indemnity
7898. How is a shortage created?

A. When demand increases.
B. When demand decreases.

C. When demand stagnates. B. Risk of fire

D. When supply increases. C. Risk of change in pattern of demand
7899. Increased concern from consumers over D. All of these

the environment has led to new business
7904. In wholesale trade, goods are ex-
start-ups developing products from recy-
changed in
cled materials. These business ideas have
come about due to: A. small quantities
NARAYAN CHANGDER
A. Services that have become obsolete B. large quantities
B. Products that have become obsolete C. none of these
C. Changes in consumer demand D. all of these
D. Changes in the interest rate 7905. One of the insurance policy is not for mo-
7900. is the assessment tool used in the tor vehicle
micro environment. A. third party
A. SWOT-analysis B. marine
B. Porter’s Five C. comprehensive
7901. A new or different product D. theft
A. Harvesting 7906. One of the category of e-commerce that

B. Innovation helps in providing market for products
which have no established market is
C. Opportunity
A. B2B commerce
D. Risk
B. C2C commerce
7902. Identify the correct sequence of steps in-
C. B2C commerce
volved in the planning process.
D. C2B commerce
A. Evaluating alternative courses, Identi-
fying alternative course of actions, Setting 7907. Name the popular method of raising
objectives, Developing premises funds by companies in the primary market.
B. Setting objectives, Identifying alterna- A. private placement
tive course of actions, Evaluating alterna-
tive courses, Developing premises B. offer through prospectus
C. Setting objectives, Making assump- C. E-IPOs

tions, Developing alternative course of ac- D. rights issue
tions, Evaluating alternative courses
7908. “Five dollar foot long, “ is an example
D. Developing premises, Identifying alter-
of what form of media?
native course of actions, Setting objec-
tives, Evaluating alternative courses A. radio
B. slogan
7903. Which of the following is not an insur-
able risk? C. jingle
A. Risk of theft D. music

7909. Name me an example of a Competitor? 7915. Which of the following answers are
A. McDonalds and KFC business objectives?

B. JD and Sports direct A. Survival
C. All of them B. Profit
D. Nike or Adidas
C. Specific
E. Starbucks and Costa
D. Market share
7910. Which of the following have no repre-
sentative professional organisations avail-
7916. Identify the feature of business environ-
able?
ment.Demand for sarees may be high in In-
A. law dia but almost negligible in Europe.
B. Management
A. Relativity
C. Accountancy
B. Inter-relatedness
D. Medical
C. Complex
7911. Which aptly describes the core functions
of HR in the correct sequence D. none of above
A. Hire, Attain, Train
7917. Which of the following is NOT a service
B. Train, Hire, Retain
in the hospitality industry?
C. Hire, Attain, Retain
A. Hotels
D. Hire, Train, Retain
B. Flights
7912. what are clerks supposed to wear
A. something flashy ans simple C. Restaurants
B. something bland boring and dull D. Garment
C. something simple and bland
D. something simple and smart 7918. What is a threat of globalisation to busi-
nesses?
true with respect to controlling function? A. Competition
A. It is a forward looking function. B. International takeovers
B. Is a backward looking function. C. Increased risk of external shocks
C. Both (a) and (b)
D. All of the above
7914. Which is NOT an example of online me- 7919. BROADCASTING IS THE EXAMPLE OF:
dia?
A. DEPARTMENTAL UNDERTAKING
A. Instagram
B. PUBLIC CORPORATION
B. Banner Ads
C. Podcasts C. GOVT. COMPANY
D. Safari D. MNCs

7920. Which of the following costs may pro- A. Bartering

vide barriers to entry in a market? B. Electronic money
A. High research and development expen- C. Money
ditures
D. none of above
B. License fees
C. Sunk costs associated with specialized 7925. Which of the following is not the benefit
facilities of demonetisation in India?
NARAYAN CHANGDER
D. A and C A. Control over corruption
E. A, B and C B. counterfeiting use of high denomina-
tion notes for illegal activities
7921. “ “ is the process of making a prod-
C. Control on black money
uct unique to make it more attractive to a
particular target market. D. More demanding coustomers
A. Marketing 7926. Are those which are produced for other
B. Promotion businesses to be able to produce other
goods and services
C. Differentiation
A. Consumer Good
D. Economies of Scale
B. Producer Good
7922. Which of the following is likely to be
C. Business Goods
the main factor influencing the location of
a small barber shop? Proximity to: D. Private Goods
A. Customers 7927. No company can legallyundertake activ-
B. Labour ities that are notcontained in its
C. Raw materials A. Memorandum of association
D. Competitors B. articles of association
7923. Entrepreneurship means, A. Acting as a 7928. Which of the following includes two ex-
bridge between labour and management.B amples of transforming resources?
Engaging in business activities bearing A. Facilities and Customers
risks.C Carrying on a new business suc-
B. Materials and customers
cessfully.D Capturing new business oppor-
tunities.E Ability to obtain profits through C. Facilities and human resources
business activities. D. Material and human resources
A. BCD
7929. A company’s policy is to purchase from
B. ABC lowest cost suppliers regardless of their
C. CDE location. What is this policy an example
D. ADE of?
E. BDE A. Global sourcing

B. Global branding
7924. is a modern way of paying for goods
and services. People can use their phones C. Economies of scale
or even their watches to pay for things. D. Research and development

7930. On 30th June 2008, A Tambuwa bought D. Engaging in cryptocurrency transac-

goods for cash worth N20, 000 from tions
Green Publishers. The accounting entry Explanation:Before the use of currency,

will be:Debit Daniel, Rohan, and Maya’s ancestors en-
A. Cash account; credit purchases ac- gaged in trade by exchanging goods and
count services directly.
B. Purchases account; credit Green pub- 7935. What does SMART stand for?
lisher account
A. Really clever answer.
C. Purchases account; credit cash ac-
count B. Statement, Member, Agreed, Realistic,
Targets
D. Green publisher account; credit pur-
chases account C. Specific, Measurable, Agreed, Realis-
tic, Timed
7931. Capital is not an essential element in
D. Set Measurable And Realistic Targets
A. Business
B. Profession 7936. Things about work that are important
to you.
C. Employment
D. None of these A. Economic Values
B. Work Values
7932. The first form of production usually re-
ferred to as primary production consists of C. Ability
A. manufacturing industry D. Aptitude
B. extractive industry
7937. Which of these relates to niche market-
C. commercial services ing?
D. constructive industry
7933. Includes information about the change

A.
process, how the change will be imple-
mented and what the change will achieve.
A. Unknown
B. Fear B.
C. Trust
D. Communication
E. Timing C.
7934. What was the primary method of trade

for Daniel, Rohan, and Maya’s ancestors
before the introduction of currency?
A. Direct exchange of goods and services D.
B. Utilizing credit cards
C. Participating in the stock market

7938. All of the following are objectives of C. platen knob

public sector enterprises, except: D. space bar
A. financial
7944. Which of the following answer is the
B. service purpose of Kaizen?
C. social A. Productivity Improvement
D. expansion B. Measure Result
7939. The growth of international business of
NARAYAN CHANGDER
C. Standardize Process
many companies is essentially a part of D. none of above
their business policies or strategic manage-
ment. 7945. Choose two ways by which a manger
A. true should perform Analysis Deviation.
B. cannot say A. Corrective Action
C. false B. Critical Point Control
D. none of above C. Management by Exception
D. Sample Checking
7940. A Partner whose association with the
firm is unknown to the general public is E. Performance Standards
called
7946. Identify the feature of co-ordination
A. Nominal partner being highlighted in the given state-
B. Active partner ment:“Coordination is not a one time func-
tion, it begins at the planning stage and
C. secret partner
continue till controlling.”
D. Sleeping partner
A. Coordination ensures unity of action
7941. The movement of people and goods B. Coordination is an all pervasive func-
from one place to another is called tion
A. aeroplane C. Coordination is a continuous process
B. transportation D. Coordination is a deliberate function
C. bus
7947. The place where visitors are first at-
D. ship tended to in an office is called
7942. A Prospectus is issued by A. nursery
A. A Private Company B. Guard Room
B. A Public Company seeking Investment C. Kiosk
C. A Public Sector D. Reception
D. A Public Company E. Store
7943. A similarity between the computer and 7948. Which of the following implies being an-
typewriter is that both have swerable for the final outcome?
A. carriage A. a) Authority
B. margin stop B. Responsibility

C. Accountability 7954. What is the formula for Profit?

D. none of the above A. Revenue-Sales

7949. What is the primary source of finance B. Revenue-Costs
that involves reinvesting profits back into C. Revenue-Fixed Costs
the business?
D. Revenue-Gross Profit
A. Stock issuance
B. Retained earnings 7955. What should be included in a CV/ re-
sume?
C. Venture capital
A. Name
D. Bank loan
B. Interests
7950. which one of these is the biggest retail
C. Name and addresses of referees
brand
A. Walmart D. Marital status
B. amazon 7956. Assume you want to start your own

C. Dmart farm where you specialize in planting
maize, which sector would rely on you?
D. Tesco
(Creating)
7951. Core Function of all organization A. Tertiary sector
A. Human Resource B. Secondary sector
B. Human Resource Management C. Primary sector
C. Human Resource Development D. All of the above
D. none of above
7957. Learning about something that interest
7952. The following shows the importance of you
office procedure except that it
A. Intrinsic motivation
A. A. Allows for better co-ordination of ac-
tivities B. Extrinsic motivation
B. E. Reduces the general cost of running 7958. Which of the following is a more suit-
business able mode of purchase of goods in bulk?
C. C. Promotes a better flow of work in A. Purchase through auction
the office
B. Purchase by sample
D. D. Promotes effective staff training
C. Purchase by inspection
programme
E. B Creates friction between staff and D. Purchase by description.
management 7959. A sole proprietor has a limit in which of
7953. What is a car an example of? the following ability
A. A Cost A. Managerial
B. A service A Service B. Owner
C. A Product/Good C. Worker
D. none of above D. None of these

7960. All except one are forms of business 7966. Which of the following does not form a
A. co-operative society part of staffing process?
B. partnership A. Recruitment
C. public/private company B. Selection
D. Nigeria labour congress C. Performance Appraisal
7961. Employers and Employees have the D. Resource analysis
same responsibilities in the selection pro-
NARAYAN CHANGDER
cess. These are all of these except 7967. How many types of recruitments are
A. Honesty there?
B. Flexibility A. 1
C. Objectivity B. 2
D. Fairness
C. 3
E. Confidentiality
D. 4
7962. The following is an example of a socio-
economic issue 7968. Which of the following is the most likely
A. Taxes objective of a large, established and highly
profitable international business?
B. Inequality
C. Changes in legislation A. Market dominance
D. The level of pollution created by in- B. Making a profit
dutries C. Survival
7963. Self assessing helps people figure out D. Domestic growth
what?
A. Attitudes 7969. If vegetable Oil produced in a factory in
B. Values any part of the country are to reach mil-
lions of consumers throughout the country,
C. Interest the help of and are required.
D. All of the Above
A. Employee
7964. Firman-jog Hundi is payable on order.
B. Manufacturer
State whether statement is True or False.
A. True C. Retailer
B. False D. Wholesaler
7965. The part of the economy that is owned 7970. A Business that is the only producer in
and controlled by individuals and compa- a particular market is known as
nies for profit.
A. Oligopolist
A. Private Sector
B. Public Sector B. Monopolist
C. Secondary Sector C. Sole trader

D. Primary Sector D. none of above

7971. The chain of command is 7976. Eva:All three factors play an important
role to the economy which sector do you
A. the path in which an order is passed up
think generate a large revenue for the

B. the spain of control country?
C. the path in which an order is passed A. Primary sector extract raw material
down from physical environment
D. the structure of the heirachy B. Secondary material manufacture the
raw material into finished product
7972. Liam wants cash from his bank, but it is C. Tertiary material provide finished
closed, He will use the ATM. goods & services to the businesses with
A. credit card value added.
B. debit card D. none of above
C. savings account 7977. What is the advantages of a sole trader

business? Choose 2 answers
D. none of above
A. Unlimited liability
7973. What is this type of communication B. easy to set up
called?
C. lack of capital
D. receives all profit
7978. Management cannot be seen physically,

its presence can be felt through orderli-
ness, enthusiastic employees and efficient
work. Which characteristic of manage-
A. fingers ment is highlighted in this statement?
B. hands A. Management is all pervasive
C. sign language B. Management is a continuous process
D. picture C. Management is intangible
D. Management is dynamic function
7974. can be defined as an important
book of account in which all accounts are 7979. TRUE OR FALSEAn example of manipu-
recorded lation is offering redundancy opportunities
as an enticement for implementing change.
A. A recorder
A. TRUE
B. A ledger
B. FALSE
C. An organiser
7980. Managing Director is the position of
D. A book
level of management in a large company.
7975. Which of the following is not a type of A. top
business in the Private sector? B. lower
A. Private Limited Company (Ltd) C. middle
B. Local Government D. middle and lower

7981. Framework for the expansion of human 7986. This is not a type of example of psycho-
capital within an organization. logical barrier.
A. Human Resource A. Distrust
B. Human Resource Management B. Lack of proper attention
C. Lack of confidence of superior in sub-
C. Human Resource Development
ordinate
D. none of above
D. Premature Evaluation
NARAYAN CHANGDER
7982. Which of the following is a type of sec- 7987. Which of the following is an example of
ondary market research? an economy of scale?
A. Government report A. Reduced staff motivation
B. Survey B. Purchasing
C. Focus group C. Poor communication
D. Coordination issues
D. Questionnaire
7988. Planning is deciding in advance
7983. Identify the Concept (training Method)
A. What to do
B. How to do
C. Whom to do
D. Only a & b
7989. Explain one benefit to a business of

making use of original ideas
A. Vestibule A. Higher production costs
B. apprenticeship B. Decreased customer engagement
C. Increased brand recognition
C. Internship
D. Limited innovation
D. Case Study
7990. Creativity, risk-taking, persever-
7984. Name the type of budget which is pre- ance, responsibility are examples of en-
pared to determine the net cash position. trepreneurial qualities.
A. Purchase budget A. True
B. Sales budget B. False
C. Cash budget 7991. If average variable cost is £10, and av-
erage selling price is £25, then what is con-
D. Production budget
tribution?
7985. Partnership is when two or more people A. £35
own a business B. £15
A. True C. £-15
B. False D. £40

7992. The objective of wealth maximization 7996. The following are function of an office
takes into account except information

A. Amount of returns expected A. Concealing
B. Timing of anticipated returns B. Collecting
C. Risk associated with uncertainty of re- C. Receiving

turns D. Recording
D. All of the above E. Sorting
7997. Examples of primary sector include
7993. Which of these answers best demon-
strate positive employee motivation and A. transportation
reward? B. forestry and farming
C. processing of raw materials
D. all of the above
7998. What are the basic problems/questions
in economy?
A. What to produce
B. How to produce
A. Disciplinary action-as a first response. C. For whom to produce
B. Ignoring good behavior. D. None of the above
C. Showing appreciation for good perfor- 7999. Which one of the following is a disad-
mance. vantage of an international business loca-
D. Rewarding an employee whether or tion?
not they perform well on the job.
7994. refers to shifting of responsibility

on the shoulders of others.
A. Green Tapism
B. Red Tapism
A. Government incentives
C. Nepotism
B. Quality issues
D. Not going to happen
C. Access to global markets
7995. By how much would profit change if rev- D. Avoiding import tariffs
enues rose by £150, 000, variable costs
8000. Which of the following tasks is likely
increased by £75, 000 and fixed costs fell
to be carried out in the production depart-
by £25, 000?
ment?
A. £50, 000 A. Product planning
B. 25, 000 B. Product placement
C. £100, 000 C. Product design
D. £75, 000 D. none of above

8001. “One of her goals was to earn 10%

profit on the amount invested in the initial
year.” Identify the type of plan discussed.
A. Policy
A. Imports in Country A will become more
B. Strategy
expensive
C. Objective B. Imports in Country A will become
NARAYAN CHANGDER
cheaper
D. Budget
C. Exports from Country A will become
8002. If the exchange rate in country A appre- cheaper in other currencies
ciates (rises in value) which one of the fol- D. Export sales from Country A will in-
lowing isthe most likely effect? crease

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MOST POPULAR AROUND THE WORLD

PRACTICE BOOK» NOT FOR SALE

DESIGNED FOR SURE SUCCESS

JAI SHREE RAM

PRACTICE BOOK» NOT FOR SALE

It is my deepest gratitude and warmest

To my mother JOYTSNA CHANGDER

who has been a constant source of Knowledge and in-

The aim of this publication is to sup-

PRACTICE BOOK» NOT FOR SALE

D. all the above 12. Which is an example of power?

PRACTICE BOOK» NOT FOR SALE

B. sales revenue / cost of sales B. topic

A. true C. Storage of goods

PRACTICE BOOK» NOT FOR SALE

D. secondary D. none of above

39. He has to involve a considerable portion 45. Market capitalisation is defined as

A. $5B 46. Oil refinery and sugar mill are classified

41. Highlight an example of a fringe benefit C. Tertiary

42. Riptide Surf exports 80% of their goods B. Scarcity

51. What of the following is a source of inter- C. payee

PRACTICE BOOK» NOT FOR SALE

B. promotion B. Please do your presentation properly!

C. incorporation C. What do you think of this graph?

B. National Business Opportunities A. Batch, JIT, JIC

62. Which is a characteristic of a successful en- D. Flow, Job, Tailored

B. one column B. Duodenary Sector

70. Ishaan is a sales manager in DC enter-

PRACTICE BOOK» NOT FOR SALE

B. Autocratic 74. Which of these affirmations are correct?

71. Takes meeting minutes, creates agenda

70. A 71. D 72. C 73. A 73. C 74. C 75. B 76. B

76. The United States sells airplane parts to C. Goal-oriented

C. Consumer surveys C. Product targetting

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C. The strengths and weaknesses of ap- B. The size of the workforce

104. Which of the following are constituents

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B. Technological knowledge 112. When presenting, it is important to artic-

PRACTICE BOOK» NOT FOR SALE

E. Supplying market facilities. B. False

B. Statistical Reports B. A timeline record events in a chrono-

D. Tim Hall for President 114. Human activities are of types

109. Usually high income group of customers A. 1

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A. speaking voice C. geographical factor

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D. Engaging in deceptive advertising 137. Which of the following is an extractive

132. what factors need to be considered when A. cattle breeding

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CHECK GOOGLE PLAY BOOKS FOR ANSWERS KEYS

PRACTICE BOOK» NOT FOR SALE

154. True or False? An entrepreneur is some- 158. What is Primary Research?

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CHECK GOOGLE PLAY BOOKS FOR ANSWERS KEYS

PRACTICE BOOK» NOT FOR SALE

B. Partnership D. A business that has locations on three

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A. Function of management B. Global Pricing