22-11-23 Sip Report Edited Final Touch Up 4
22-11-23 Sip Report Edited Final Touch Up 4
22-11-23 Sip Report Edited Final Touch Up 4
PROJECT REPORT
ON
“Study of the Recruitment and Selection Procedure”
For
Reva Tech Software Solutions Pvt Ltd, Pune
SUBMITTED TO
SAVITRIBAI PHULE PUNE UNIVERSITY
IN THE PARTIAL FULFILLMENT OF THE REQUIREMENT OF
MASTERS DEGREE COURSE IN BUSINESS ADMINISTRATION
(M.B.A)
SUBMITTED BY
Rajendra E Sahane
THROUGH
I, the undersigned hereby state that the report entitled “Study of the
Recruitment & Selection Process in Reva Tech Software Solutions Pvt Ltd” am a
genuine and bonafide work prepared by me under the guidance of Prof. Dr. Mahesh
Bhaskar. The empirical findings in this project report are based on the data collected
by me. The matter presented in this report is not copied from any source. I understand
that any copy is liable to the punishment in the way the University authority dean fit.
The work has not been submitted for the award for any degree or diploma
either to University of Pune, or any other University.
This project report is submitted to the University of Pune in the partial
fulfillment of the degree of Master of Business Administration.
SR PARTICULARS PAGE NO
NO
1 Executive Summary
2 Introduction
3 Organization Profile
4 Objective
5 Theoretical Background
6 Research Methodology
7 Data Analysis
9 Learning Outcomes
11 Conclusion
12 References
Definition:-
According to Edwin Flippo, “Recruitment is the process of searching for
prospective employees and stimulating them to apply for jobs in the organization.”
Recruitment is the process of recruiting potential personnel to fill up the
existing requirement of the organization. It is the process of discovering potential
applicants for actual or anticipated job vacancies. Recruitment involves encouraging
individuals with the needed skills to make applications for employment with the
firm/company.
Recruitment is defined as a process to discover the sources of manpower
to meet the requirement of the staffing schedule and to employ effective measures for
attracting the manpower in adequate numbers to facilitate effective selection of an
effective workforce.
Objective:-
The main objective of recruitment is to increase the number of
applications for the job available in the organization, to select the best applicant who
is the best fitted to the job.
Recruitment Process:-
Recruitment refers to the process of identifying and attracting job
seekers so as to build a pool of qualified job applicants. The process comprises five
interrelated stages, viz.
1. Recruitment Planning
2. Strategy development
3. Searching
4. Screening
5. Evaluation and Control
STAGE 1: RECRUITMENT PLANNING
The first stage in the recruitment process is planning. Planning involves
the translation likely job vacancies and information about the nature of these jobs into
set of objectives or targets that specify the (1) Numbers and (2) Types of applicants to
be contacted.
Numbers of contact: Organization, nearly always, plan to attract more
applicants than they will hire. Some of those contacted will be uninterested,
unqualified or both. Each time recruitment programmed is contemplated; one task is to
estimate the number of applicants necessary to fill all vacancies with the qualified
people.
Types of contacts: It is basically concerned with the types of people to be
informed about job openings. The type of people depends on the tasks and
responsibilities involved and the qualifications and experience expected. These details
are available through job description and job specification.
STEP 4: SCREENING
Screening of applicants can be regarded as an integral part of the recruiting
process, though many view it as the first step in the selection process. Even the
definition on recruitment, we quoted in the beginning of this chapter, excludes
screening from its scope. However, we have included screening in recruitment for
valid reasons. The selection process will begin after the applications have been
scrutinized and short-listed. Hiring of professors in a university is a typical situation.
Application received in response to advertisements is screened and only eligible
applicants are called for an interview. A selection committee comprising the Vice-
chancellor, Registrar and subject experts conduct interview. Here, the recruitment
process extends up to screening the applications. The selection process commences
only later.
Purpose of Screening:
The purpose of screening is to remove from the recruitment process,
at an early stage, those applicants who are visibly unqualified for the job. Effective
screening can save a great deal of time and money.
In screening, clear job specifications are in valuable. It is both good
practice and a legal necessity that applicant’s qualification is judged on the basis of
their knowledge, skills, abilities and interest required to do the job.
STAGE 5: Evaluation and Control
Evaluation and control is necessary as considerable costs are incurred
in the recruitment process. The costs generally incurred are:-
1. Salaries for recruiters
2. Management and professional time spent on preparing job
description, job specifications, advertisements, agency liaison
and so forth.
3. The cost of advertisement or other recruitment methods, that
is, agency fees.
4. Recruitment overheads and administrative expenses.
5. Costs of overtime and outsourcing while the vacancies remain
unfilled.
6. Cost of recruiting unsuitable candidates for the selection
process.
Sources of Recruitment:
Sources of Managerial Recruitment –
INTERNAL SOURCES EXTERNAL SOURCES
1) Promotion 1) Campus recruitment
2) Transfers 2) Press advertisement
3) Internal notification 3) Management consultancy service
4) Retirement 4) Deputation of personnel or
transfer from one enterprise to
another
5) Former employees 5)Walk-in drive interviews
The sources of recruitment can be broadly categorized into internal and external
sources-
1) INTERNAL RECRUITMENT:
Employee referrals:
Employees can develop good prospects for their families and friends
by acquainting them with the advantages of a job with the company, furnishing them
with introduction and encouraging them to apply. This is a very effective means as
many qualified people can be reached at a very low cost to the company. The other
advantages are that the employees would bring only those referrals that they feel
would be able to fit in the organization based on their own experience. In this way, the
organization can also fulfill social obligations and create goodwill.
Formal Employees:
These include retired employees who are willing to work on a part-
time basis, individuals who left work and are willing to come back for higher
compensations. Even retrenched employees are taken up once again. The advantages
here is that the people are already known to the organization and there is no need to
find out their past performance and character.
Recalls:
When management faces a problem, which can be solved only by a
manager who has proceeded on long leave, it may be decided to recall that person
after the problem is solved, his leave may be extended.
Retirements:
At times, management may not find suitable candidates in place of the
one who had retired, after meritorious service. Under the circumstances, management
may decide to call retired managers with new extension.
2) EXTERNAL RECRUITMENT:
External recruitment seeks applicants for positions form source outside
the company. They have outnumbered the internal methods. The various external
sources include:-
Professional or Trade Associations:
Many associations provide placement service to its members. It
consists of compiling job seeker’s lists and providing access to members during
regional or national conventions. Also, the publications of these associations carry
classified advertisement from employers interested in recruiting their members. These
are particularly useful for attracting highly educated, experienced or skilled personnel.
Advertisements:
It is a popular method of seeking recruits, as many recruiters prefer
advertisements because of their wide reach. Want ads describe the job benefits,
identify the employer and tell those interested how to apply. Newspaper is the most
common medium but for highly specialized recruits, advertisements may be placed in
professional or business journals.
Advertisement must contain proper information like the job content
working conditions, location of job, compensation including fringe benefits, job
specifications, growth aspects, etc.
Campus Recruitments:
Colleges, universities, research laboratories, sports fields and institutes
are fertile ground for recruiters, particularly the institutes. Campus Recruitment is
going global with companies like Citibank, HCL-HP, ANZ Grind lays, L&T,
Reliance, TCS, Tech Mahindra looking for global markets. Some companies recruit a
given number of candidates form these institutes every year. Campus recruitment is so
much sought after that each college; university department or institute will have a
placement officer to handle recruitment functions.
However, it is often an expensive process, even if recruiting process
produces job offers and acceptances eventually.
Walk-ins interviews:
The most common and least expensive approach for candidates is
direct applications, in which job seekers submit unsolicited application letters or
resumes. Direct applications can also provide a pool of potential employees to meet
future needs. From employee’s point of view, walk-ins are preferable as they are free
from the hassles associated with other methods of recruitment. While direct
applications are particularly effective in filling entry level and unskilled vacancies,
some organizations compile pools of potential employees from direct applications for
skilled positions. Write-ins are those who send written enquiries. These job seekers
are asked to complete application forms for further processing.
Consultants:
They are in this profession for recruiting and selecting
managerial and executive personnel. They are useful as they nationwide contacts and
lend professionalism to the hiring process. They also keep prospective employer and
employee anonymous. However, the cost can be deterrent factor.
Head Hunters:
They are useful in specialized and skilled candidate working in a
particular company. An agent is sent to represent the recruiting company and offer is
made to the candidate. This is a useful source when both the companies involved are
in the same field, and the employee is reluctant to take the offer since he fears, that his
company is testing his loyalty.
SELECTION
SELECTION PROCESS:
Selection is a long process, commencing from the preliminary interview of the
applicants and ending with the contract of employment.
1. Preliminary Test
2. Selection test
3. Employment interview
4. Reference and background
5. Analysis
6. Selection decision
7. Physical examination
8. Job offer
9. Employment contract
Step-1
PRELIMINARY INTERVIEW:
The applicants received from job seekers would be subject to scrutiny so
as to eliminate unqualified applicants. This is usually followed by a preliminary
interview the purpose of which is more or less the same as scrutiny of application, that
is, eliminate of unqualified applicants. Scrutiny enables the HR specialist to eliminate
unqualified jobseekers based on the information supplied in their application forms.
Preliminary interview, on the other hand, helps reject misfits for reason, which did not
appear in the application forms.
Step-2
SELECTION TEST:
Job seekers who pass the screening and the preliminary interview are
called for tests. Different types of tests may be administered, depending on the job and
the company.
Generally, tests are used to determine the applicant’s ability, aptitude and
personality.
The following are the type of tests taken:-
1. Ability test
2. Aptitude test
3. Intelligence test
4. Interest test
5. Personality test
6. Projective test
7. General knowledge test
8. Perception test
9. Graphology test
10. Medical test
Step-3
INTERVIEW:-
The next step in the selection process in an interview. Interview is
formal, in-depth conversation conducted to evaluate the applicant’s acceptability. It is
considered to be excellent selection device. It is face-to-face exchange of view, ideas
and opinion between the candidates and interviewers. Basically, interview is nothing
but an oral examination of candidates. Interview can be adapted to unskilled, skilled,
managerial and professional employees.
Types of Interview:-
Interviews can be of different types. There interviews employed by the
companies.
Following are the various types of interview:-
1. Informal interview
2. Formal interview
3. Non-directive interview
4. Depth interview
5. Stress interview
6. Group interview
7. Panel interview
8. Sequential interview
9. Structured interview
10. Unstructured interview
11. Mixed interview
12. Telephonic interview
Step-4
REFERENCE CHECK:
Many employers request names, addresses, and telephonic numbers of
references for the purpose of verifying information and perhaps, gaining additional
background information on applicant. Although listed on the application form,
references are not usually checked until an applicant has successfully reached the
fourth stage of a sequential selection process. When the labour market is very tight,
organizations sometimes hire applicants before checking references.
Step-5
SELECTION DECISION:
After obtaining information through the preceding steps, selection decision the
most critical of all the steps must be made. The other stages in the selection process
have been used to narrow the number of the candidates. The final decision has to be
made the pool of individuals who pass the tests, interviews and reference checks.
The view of the line manager will be generally considered in the final selection
because it is he/she who is responsible for the performance of the new employee. The
HR manager plays a crucial role in the final selection.
Step-6
PHYSICAL EXAMINATION:
After the selection decision and before the job offer is made, the candidate
is required to undergo a physical fitness test. A job offer is, often, contingent upon the
candidate being declared fit after the physical examination. The results of the medical
fitness test are recorded in a statement and are preserved in the personnel records.
There are several objectives behind a physical test.
Obviously, one reason for a physical test is to detect if the individual carries
any infectious disease. Secondly, the test assists in determining whether an applicant
is physically fit to perform the work. Thirdly, the physical examination information
can be used to determine if there are certain physical capabilities, which differentiate
successful and less successful employees. Finally, such an examination will protect
the employer from workers compensation claims that are not valid because the injuries
or illness were present when the employee was hired.
Step-7
JOB OFFER:
The next step in the selection process is job offer to those applicants who
have crossed all the previous hurdles. Job offer is made through a letter of appointed.
Such a letter generally contains a date by which the appointee must report on duty.
The appointee must be given reasonable time for reporting. Those is particularly
necessary when he or she is already in employment, in which case the appointee is
required to obtain a relieving certificate from the previous employer.
The company may also want the individual to delay the date of reporting on
duty. If the new employee’s first job upon joining the company is to go on company
until perhaps a week before such training begins.
Step-8
CONTRACT OF EMPLOYMENT:
Step-9
Contrary to popular perception, the selection process will not end with
executing the employment contract. There is another step a more sensitive one
reassuming those candidates who have not selected, not because of any serious
deficiencies in their personality, but because their profile did not match the
requirement of the organization.
They must be told that those who were selected purely on relative merit.
Step -10
Mission –
Reva Tech Solution Pvt Ltd is dedicated to providing the people,
services and solutions to our clients need to meet their information technology
challenges and business goals.
“To improve customer’s financial lives so profoundly, they
couldn’t imagine going back to the old way.”
Vision -
“To help our clients meet their goals through our people, services
and solutions.”
3.3 Product Profile
Background:-
Information Technology (IT) industry in India has played a key role in
putting India on the global map. IT industry in India has been one of the most
significant growth contributions for the Indian Economy. The industry has played a
significant role in transforming India’s image from a slow moving bureaucratic
economy to a land of innovative entrepreneurs and a global player in providing world
class technology solutions and business services. The industry has helped India
transform from a rural and agriculture-based economy to a knowledge based
economy.
IT industry in India is an industry consisting of two major components. IT
services and business process outsourcing (BPO). The sector has increased its
contribution to India’s GDP from 1.2% in 1998 to 6% in 2021. According to
NASSCOM, the sector aggregated revenues of US$ 147 billion in 2016, where export
revenue stood at US$ 99 billion and domestic at US$ 48 billion, growing by over
13%. India’s Prime Minister Narendra Modi has started ‘Digital India’ project to give
IT a secured position inside & outside India.
History:-
Recent Development:
The biggest economic effect of the technologically inclined services in
India according for 40% of the country’s GDP and 30% of export earning as of 2021,
while employing only 25% of its workforce.
Regulations:
Challenges:
Cyber Security and quality management are few key areas of concern in
today’s information age. To overcome such concerns in today’s global IT scenario, an
increasing number of IT-BPO companies in India have gradually started to emphasize
on quality to adopt global standards such as ISO 9001 (for Quality Management) and
ISO 27000 (for Information Security). Today centers based in India account for the
largest number of quality certifications achieved by any single country.
India aims to transforms India into a truly developed and empowered society
by 2021. However, to achieve this growth, the sector has to continue to re-invest itself
and strive for that extra mile, through new business models, global delivery,
partnerships and transformation. A collaborative effort from all stakeholders will be
needed to ensure future growth of India’s IT-ITES sector. We will need to rise up to
the new challenges and put in dedicated efforts towards providing more and more of
end-to-end solutions to the clients to keep the momentum going.
India is now one of the biggest IT capitals in the modern world and has
presence of all the major players in the world IT sector. HCL, Wipro, Infosys and TCS
are few of the household names of IT companies in India.
Future Prospects:
Every task is taken with an objective. Without any objective task is rendered
meaningless.
RECRUITMENT:
Recruitment is the process of attracting individuals on a timely basis
in sufficient numbers and with appropriate qualification, to apply for jobs within an
organization. It is the process of finding and attracting capable applicants for the
employment. The process begins when new recruits are sought and ends when their
applicants are submitted. The result is a pool of applicants from which are new
employees are selected.
SELECTION:
Selection process is a decision making process. This step consists of
number activities. A candidate who fails to qualify for a particular step is not eligible
for appearing for the subsequent step. Employee selection is the process of putting
right men on the right job. It is a procedure of matching organizational requirements
with the skills and qualifications of people. Effective selection can be done only where
there is effective matching. By selecting best candidate for the required job, the
organization will get quality performance of employees. Moreover, organization will
face less absenteeism and employee turnover problems. By selecting right candidate
for the required job, organization will also save time and money.
Recruitment:
Recruitment techniques are the means or media by which the management
contacts prospective employees or provides necessary information or exchange of
ideas order to stimulate them to apply for jobs.
1. Direct method:
Under direct recruitment scouting, employees contacts, and waiting lists are
used. In scouting, representatives of the organization are sent to educational and
training institutions. These travelling recruiters exchange information with students,
clarify their doubts, stimulate them to apply for jobs conduct campus interviews and
short lists candidates for further screening.
2. Indirect method:
Advertisement in newspaper, journals, on the radio and television are used
to publicize vacancies. A well thought out and clear advertisement enables candidates
to assess their suitability so that only those possessing the requisite qualification will
apply.
4. Internet recruitment:
Various job sites are now available on the internet. The organization can
create profile on such sites so that various resumes of applicants can be viewed and
matched with the requirements of the job and as much as applicants can be called
because almost 25% of net users in India search for jobs through internet.
Step 3:-
After getting the recruitment approval the process is done by HR manager.
Moreover the recruitment of the company internally, that is the existing employee will
be given first priority.
Sources of Recruitment:
Internal Sources:
The company considers the candidates from their sources for telecom
industry because,
Availability of most suitable candidates
The policy of the organization to motivate the present employees
2. Retired employees
Generally the organization takes the candidates for the employment from the
retired employees due to obligation. Sometimes the company re-employee the retired
employee’s as a token of their loyalty to the organization.
External Sources:
1. Job Centre’s:-
This is a network covering most cities acting as agent for potential
employers. They are the private employee exchange; job centres help the candidates in
knowing more about the company.
2. Outplacement consultants:-
These are the consultants just like the employment exchange. In this
job consultants can register their name and when there is a sent for interview. Actively
seeking to place and may provide training required. Available when recruitment
needed.
3. Newspaper:-
Whenever there is recruitment in the company it will be advertised in
the newspaper. Since only the newspaper is the source of reaching the information to
all the people.
4. Internet:-
Internet is the modern mode of recruitment. If a company wants to fill a
vacancy through external source then internet is the best option to choose.
1. Referrals:-
Referrals are the existing employees working in the same
organization. Reva Tech Software Solutions select referral as
their source since it is an economical way of recruiting.
This is also a fastest means of recruitment.
In case of emergency to place an employee in particular position
can be done easily through referrals.
2. Newspapers:-
Newspaper is a media through which information can be spread
all over the country.
Job seekers are able to get information about the vacancies
through newspapers.
Newspapers are cost effective.
Coverage is high.
3. Internet:-
Internet is a modern source used for recruiting the candidates.
Internet is selected as a source of recruitment for the following
reasons also.
It is a fastest means of source.
4. Consultants:-
Consultants are a source through which more number of
candidates can be recruited and selected.
Consultants help the organization at the time of emergency.
Factors that are considered while recruiting in Reva Tech Software Solutions:-
Internal External
Internal Factors:-
1. Recruitment policy –
The recruitment policy of an organization specifies the objective of the
recruitment specifies the objective of the recruitment and provides a frame work for
the implementation of recruitment strategy. It may involve organizational system to be
developed for implementing recruitment strategies and procedures by filling up
vacancies with best qualified people. The recruitment policies of an organization are
affected by the following factors:-
Organizational Objectives
Personnel policies of the organization
Govt. policies on reservation
Preferred source of recruitment
Need of the organization
Recruitment costs and financial implications
External Factors: -
2. Labour market –
4. Competitors –
The recruitment policies of the competitors also affect the recruitment
function of the organization. To face the competition, many times the organization has
to change their recruitment policies according to the policies being followed by the
competitors.
Selection Process:-
General criteria that are followed during the process of selection in Reva
Tech Software Solutions:-
1. Internal Selection –
The candidates who are selected internally need not go for the selection
test. The company already knows the ability of the employee.
The selection process is company refers to the person come through external
source of recruitment has to undergo the below selection process; this selection
process has a series of hurdles which the applicants has to go through.
TESTS:-
2. Panel Interview –
This is an interview where the panel members will interview the candidate,
here the real capacity of the applicant will be revealed.
A series of questions will be asked as quickly as possible and the applicant has
to satisfy the panel members through his answers.
3. Direct Interview –
This is the final round of the entire selection process. In this round the personal
details of the candidates, his expectations towards the company will be known and
according to the applicants attitude towards the job the applicant will be selected.
Objective of the Interview-
To know the information about the candidates
To provide the candidates with the facts of the job and the organization
To judge the suitability of candidates to the job
To see the inner self and feelings of the candidates
4. Medical –
After the final interview the applicants who have crossed the above stages are
sent to physical examination either to the company physician or to a medical officer
approved for the purpose. Such examination serves the following purposes:
It determines whether the candidate is physically fit to perform the job.
Those who are unfit are rejected.
It reveals existing disabilities and provides a record of the employee’s
health at the time of selection. This record will help in settling
company’s liability under the Indian Labor Act for claim for an injury.
It prevents the employment of people suffering from contagious disease.
It identifies candidates who are otherwise suitable but require specific
jobs due to physical handicaps and allergies.
Types of Interviews that are adopted during selection process in Reva Tech
Software Solutions –
Aim:-
To analyze the Recruitment and Selection process of IT personnel in
Reva Tech Software Solutions and review HR policies to recruitment and
selection.
PRIMARY SOURCES –
Primary data involves the collection of data that does not
already exist. This can be through forms, including questionnaires and
telephone interviews amongst others.
The data required for the study has been collected from –
SECONDARY SOURCES –
Secondary data involves the summary, collection and/or
synthesis of existing research rather than primary research, where data
are collected from, for example, research subjects or experiments.
The Secondary Data has been collected from-
Internet
Organizational Reports
Case Studies
Business Magazines
Books
Journals on Corporate Industry
Data Type –
Primary as well as secondary data was collected.
Sampling/Target Group –
The respondents were newly joined employees, senior employees
and HR executives.
Sample Size –
As the name indicates sample size refers to the respondents or the
size of the sample, is to be observed. Here the sample size taken for the study was 10
employees and 5 executives. (Population of Employees in company = 15)
Sampling Method –
Simple random sampling methods selected for the sampling.
Sampling Procedure –
It refers to the define plan adopted by the researcher for obtaining.
The data from the respondent the technique adopted here is to gather data from
sampling unit, questionnaire method and interview.
DATA ANALYSIS
1. Analysis of the Questionnaire for Employees –
Q.1 Since how many years you have been working with this organization?
Working Period
20%
33%
0 to 6 months
6 to 1 year
1 to 2 year
2 year and above
20%
27%
INTERPRETATION –
Out of the total employee’s , 20 % remark that they are working with
company from last 6 months, and also 20 % employees remarked as they are working
from more than 6 months. 27 % employees remark as they are working in the range of
1 to 2 years. 33% employees remarked as working with company are more than 2
years.
No. of respondent
20%
YES
NO
80%
INTERPRETATION –
Out of the total employees 80 % employees remark that the job profile
was properly communicated in recruitment advertisement. Remaining 20 % negative
for the same.
60
50
40
Responses
30
20
Percentage (%)
10
0
Internal External Both
Interpretation:-
It was found about 55% of the recruitment and selection is done by internal
and external sources, while an external source are used more than the internal sources.
Employees are hired mostly from external sources like job portals, consultancy etc.
Interpretation:-
It was found that 40% of the employees are recruited through the consultancies and
20% of the employees are selected by the advertisement followed by internet with
15% and campus selections with 10%. Consultancy and Internet are the major sources
which sources eligible candidates for the hiring in Reva Tech Software Solutions.
5. Form of Recruitment and Selection used:-
Que.5:- Which form of recruitment and selection is used in Reva Tech Software
Solutions?
A. Centralized
B. Decentralized
Chart Title
100
90
80
70
60
50
40
30
20
10
0
Responses Percentage
Centralized Decentralized
Interpretation:-
It was found that recruitment is decentralized. However, for higher positions of
employment the recruitment is centralized. Recruitment is decentralized as all the
centers of Reva Tech Software Solutions recruit their employees according to the
number of vacancies available in the respective centers.
6. Employee’s perception about Recruitment process:-
Que.6:- Are you satisfied with the recruitment process?
A. Yes
B. No
Interpretation:-
It was found that 90% of employees are satisfied with the recruitment process
adopted by Reva Tech Software Solutions. However, some of the respondent thought
there should be some changes in the existing recruitment process of the organization.
45
40
35 Written
30 GD
25
PI
20
GD & PI
15
10 All
5
0
Responses Percentage
Interpretation:-
It was found that 40% of selection is done by Group Discussion & Personal
Interview. However, Personal Interview is mostly used method of selection followed
by group discussion. Employees selected in Reva Tech Software Solutions are finally
selected by a personal interview taken by the head of the centre.
8. Perception of employees towards Selection Process:-
Que.8:- Are you satisfied with the Selection Process?
1. Yes
2. No
80
70
60
50
40
Responses Percentage
30
20
10
0
Yes No
Interpretation:-
It was found that about 80% of the employees are satisfied with the selection
process. However, the remaining is of the opinion that there should be some change in
the recruitment and selection of the organization.
80
70
60
50
Responses
40
30 Percentage
20
10
0
Yes No
Interpretation:-
It was found that 20% of the respondents were of the opinion that stress test,
psychometric test and personality tests should be used for the selection, while the
others were satisfied with the existing recruitment and selection process. Most of the
employees in Reva Tech Software Solutions are unaware of these types of tests as
they are mostly fresher’s.
100
90
80
70
60
Responses
50
40 Percentage
30
20
10
0
Yes No
Interpretation:-
It was found that different recruitment process is adopted for different grades of
employment. Like, for the recruitment of full stack developers is considered more and
for the developers java spring boot technical knowledge is given importance.
Interpretation:-
50% of the employees feel that HR department is good where and 30% say
that its very good where as 10% says its average and 10% employees feel it’s bad.
Some employees are not happy as they to spend a little more time if they have to take
demo training sessions.
12. Contract signed while joining the organization:-
Que.12: - Is there any Contract signed by employees while joining the organization?
1. Yes
2. No
18
16
14
12
10
Yes No
8
6
4
2
0
Respondents
Interpretation:-
Above chart shows that almost 10% employees said no and 90% said yes they
have to sign a bond while joining the organization. Employees have to submit one of
their original certificates in the time of their joining and they cannot leave this
company before one year. If the employees agree to these conditions then they are
moved to next round of interview.
13. HR Policy of the Company:-
Que.13: - Are you comfortable with the HR policies of the company?
A. Yes
B. No
100%
90%
80%
70%
60%
50%
40%
No Yes
30%
20%
10%
0%
Respondents
Interpretation:-
It was found that 10% employees were not comfortable with the policies of
company and 90% employees are happily working with the current HR practices of
the company. Some of the employees were not comfortable with the policy as they
find risk in submitting their original documents to the company.
8. FINDINGS & SUGGESTIONS
FINDINGS
The collected data are analyzed and general observations have proven that
Reva Tech Software Solutions has done remarkable job its Human Resource
Department.
The main findings are as follows:-
1. In Reva Tech Software Solutions employees feel that the HR
department is good.
2. The Recruitment and Selection process is decentralized (Pune City &
Manchar).
3. About 90% of the employees are satisfied with the recruitment and
selection process.
4. Most of the managers prefer personal interviews.
5. Mostly external sources of recruitment are considered.
6. About 90% of employees feel that they are comfortable working with
the current HR policies of the company and 10% feel that they need
some changes in the policies. The policies of the company is to submit
one of the original educational documents and cannot leave the
company for 1 year, if done so then they have to pay a sum of Rs.
25,000 to the company to get the certificate back, which some of the
employees find unnecessary and also risky.
SUGGESTION
From the finding I can suggest Reva Tech Software Solutions, Pune branch
following things for the more effectiveness of recruitment and selection process and
HR policies:-
Recruitment must be done by analyzing the job firstly which will make
it easier and will be beneficial from the company’s point of view.
More emphasis should be given on internet and advertisement so that
more and more candidates apply for the jobs and it will be easy to find
the right employee among them.
The recruitment and selection procedure should not be too lengthy and
time consuming.
Company should try to use the internal recruitment process first because
it incurs less cost and acts as a motivational factor to the employees.
Provide training to employees so that they get better knowledge, skills
and attitude.
Company should amend some parts of their HR policies for better
effectiveness.
9. LEARNING OUTCOMES FROM THIS PROJECT
Learning Outcomes from Recruitment and Selection Project
Recruitment and selection is an important process for any organization to bring in the
right talent. Undertaking a project on this topic can help students learn many valuable
lessons:
A recruitment and selection project gives students first-hand experience of how the
process works in real life. They get to see the different sources of recruitment,
selection methods, and factors that influence recruitment decisions. This practical
knowledge complements the theoretical concepts learned in class.
Students learn about the key challenges organizations face in recruitment and
selection. Things like finding the right candidates with required skills, managing costs,
meeting legal compliance, and ensuring a fair and unbiased process. They gain
insights into how organizations address these challenges.
Conducting primary and secondary research for the project helps students improve
their research methodology skills. They have to develop questionnaires, interview
managers, analyze data, and interpret the findings. All of this enhances their research
acumen.
I hope this overview provides some useful learning outcomes from undertaking such a
project! Let me know if you have any other questions.
10. CONTRIBUTION TO THE HOST ORGANIZATION
Recruitment and selection is a critical function for any organization, and undertaking a
project in this area can provide valuable insights and contributions to the host
organization. Some of the key contributions are:
Improved Process
By auditing and analyzing the existing recruitment and selection process, the project
can identify areas for improvement. The findings and recommendations can then be
implemented to make the process more efficient, cost-effective and compliant with
regulations.
Identification of Gaps
The project can help identify gaps in the current process, such as a lack of a formal
policy, inadequate sources of recruitment, inappropriate selection methods, and
delays. Addressing these gaps can enhance the effectiveness of recruitment and
selection.
Benchmarking
By benchmarking the host organization's process against industry best practices, the
project can reveal areas where the organization is lagging and needs to improve. This
provides an opportunity to close the gaps and achieve industry standards.
Compliance
The project can review the recruitment and selection process to ensure compliance
with legal and regulatory requirements regarding equal opportunities, anti-
discrimination laws, and data protection. Any non-compliance issues can then be
rectified.
Cost Reduction
By identifying inefficient and redundant aspects of the current process, the project can
recommend ways to reduce recruitment costs without compromising on quality. This
can yield significant cost savings over time.
Also Reva Tech Software has to consider internet sources for recruitment of
employees so that it could motivate the employees. Employees are also well aware
about the various sources and methods of recruitment and selection. The Reva Tech
Software Solutions has to implement innovative techniques in selection process like
group discussion, stress interview, etc.
12. REFERENCES
REFERENCES
Books:-
C.B. Gupta, (1996) Human Resource Management, S. Chand & Sons.
K Ashwathapa, (1997) Human Resource and Personnel Management,
Tata McGraw Hill
Dr. C.R. Kothari, (2008) Research Methodology
Chris Duke, (2001) Recruiting the right staff
Websites:-
1) www.google.com
2) www.en.wikipedia.org
3) www.cithr.com
4) www.cnewebworld.com
5) www.scribd.com
13. ANNEXTURE
ANNEXTURE
QUESTIONNAIRE:-
Que. 1: - Which of the sources of recruitment and selection are used in Reva Tech
Software Solutions?
a. Internal
b. External
c. Both
Que.2:- Which of the following external sources are used for recruitment in Reva
Tech Software Solutions?
A. Advertisement
B. Internet
C. Campus Recruitment
D. Consultancies
E. All of the above
Que.3:- Which form of recruitment and selection is used in Reva Tech Software
Solutions?
A. Centralized
B. Decentralized
Que.4:- Are you satisfied with the recruitment process?
A. Yes
B. No
Que.5:- Which of the following method does Reva Tech Software Solutions uses
during selection?
A. Written
B. Group Discussion
C. Personnel Interview
D. Group discussion and Personal Interview
E. All of the above
Que.7:- Do you think innovative techniques like stress test, psychometric test and
personality test should be used for selection?
1. Yes
2. No
Que:-8 Does your company follow different recruitment process for different grades
of employment?
1. Yes
2. No
Que: - 12. Do you feel that your job profile was properly communication in
recruitment advertisement?
A. Yes
B. No