AAIAC UK Ropes Course Guide 2021 High Res Locked
AAIAC UK Ropes Course Guide 2021 High Res Locked
AAIAC UK Ropes Course Guide 2021 High Res Locked
For those involved in the design, construction, operation, inspection and maintenance
of ropes courses and other off-ground adventure activities.
The UK Ropes Course and Off-Ground Adventure Activities Guide - 2021
1. Foreword 6
1.1 AAIAC................................................................................................................................................6
1.2 The European Ropes Course Association (ERCA).............................................................................7
2. Abbreviations 8
3. The relationship between The Health & Safety at Work Act, regulations, standards, ACOPs and
guidance 9
3.1 The Health & Safety at Work etc. Act 1974 (HSWA).........................................................................9
3.2 Regulations........................................................................................................................................9
3.3 Approved Codes of Practice.............................................................................................................9
3.4 Guidance from The Health and Safety Executive (HSGs)..................................................................9
3.5 Standards...........................................................................................................................................9
3.6 Guidance from the industry...............................................................................................................9
5. General 12
5.1 EN 15567-1:2015+A1:2020 an explanation....................................................................................12
5.2 Low ropes and assault/obstacle courses.........................................................................................12
5.3 Net parks.........................................................................................................................................13
5.4 Key terms / definitions from EN 15567...........................................................................................13
5.5 Levels of supervision.......................................................................................................................15
5.6 Safety systems as defined by EN 15567.........................................................................................17
5.6.1 Assisted belay safety system...............................................................................................17
5.6.2 Individual safety systems.....................................................................................................18
6. Construction 24
6.1 Low ropes courses...........................................................................................................................25
6.2 Temporary ropes courses................................................................................................................25
6.3 New courses....................................................................................................................................26
6.4 Existing off-ground adventure activities course and modifications.................................................26
6.5 Documentary obligations on constructors......................................................................................26
6.6 Documentary obligations on operators..........................................................................................27
6.7 Obligations on participants.............................................................................................................27
8. Operation 33
8.1 Good practice.................................................................................................................................33
8.2 Identification of appropriate instructor competence......................................................................33
8.3 Instructor induction.........................................................................................................................34
8.4 Instructor training............................................................................................................................34
8.5 Identification of group competence................................................................................................34
8.6 Acknowledgement of risk................................................................................................................35
8.7 Identification of element options....................................................................................................35
8.8 Human error accidents....................................................................................................................35
8.9 Equipment.......................................................................................................................................38
8.10 Weather forecast.............................................................................................................................39
8.11 Number of participants per element...............................................................................................39
8.12 Participant’s morphology.................................................................................................................39
8.13 Briefings...........................................................................................................................................40
8.14 Use of adult supervisors..................................................................................................................41
8.15 Assessment of participants’ understanding of the rules and ability to operate their safety system....... 42
8.16 Technical advice..............................................................................................................................42
8.17 Recognised certification schemes and auditing your operation.....................................................44
8.17.1 Adventure Activities Licensing Authority (AALA)................................................................44
8.17.2 Adventuremark ...................................................................................................................44
8.17.3 ERCA – European Ropes Course Association.....................................................................45
8.17.4 Other ways to audit your operation....................................................................................45
8.18 Medical conditions and/or disabilities.............................................................................................45
8.19 Manual handling..............................................................................................................................45
8.20 First aid............................................................................................................................................45
8.21 Emergency action plan....................................................................................................................45
8.22 Off-elements supervision.................................................................................................................46
8.23 Fire risk............................................................................................................................................46
8.24 Individual safety systems and the ‘double unclipping’ problem.....................................................46
8.25 Selecting competent suppliers........................................................................................................48
Photo credits 52
Thanks 52
Image copyright is owned by the person and/or company and must not be copied or distributed in any way without prior permission.
1. Foreword
Following the publication of the European Ropes Course Standard (EN 15567:2007) in March 2008 and
Working at Height Regulations (2005, as amended 2007), the Adventure Activities Industry Advisory
Committee (AAIAC) and UK Members of the European Ropes Course Association (ERCA) produced a single
document for UK operators, trainers, inspectors and constructors of off-ground adventure activities. The first
edition of the UK Ropes Course Guide was published in 2008, and was reviewed and republished in 2015
following the update of EN 15567 the same year.
The industry has continued to grow and develop with an increase in zip lines (in number, size and
complexity), net parks and recreational and pay-to-play facilities. As a result, AAIAC and ERCA agreed to
update this guide in order to support the industry as it continues to expand.
Although the first UK ropes courses appeared around sixty years ago, the industry has flourished
significantly in the last twenty-five years. Unlike most adventure activities, ropes courses did not evolve
as a sport or a pastime; rather they were a tool for personal and team development. In this respect, they
remain one of the most powerful tools for outdoor experiential learning and are used in this way the world
over. The use of off-ground adventure activities as a recreational/pay-to-play experience has increased
significantly in the last decade.
This guidance has been designed to support both recreational and developmental use of ropes courses and
off-ground adventure activities, recognising that although the activity structures may look similar, how they
are utilised and operated can be very different.
All those involved in the design, construction, operation and inspection of ropes courses and off-ground
adventure activities must comply with the Health and Safety at Work etc. Act 1974 and all relevant regulations.
Despite the high potential for risk, there is no specific regulation for the operation of off-ground adventure
activities facilities in the UK. EN 15567 is a successful attempt to collate good working practice from across
the European Union. Additionally, ERCA has been instrumental in collating good ropes course and off-ground
adventure activities practice and accident data, and it remains at the forefront of industry developments.
1.1 AAIAC
AAIAC is responsible for the development, and the AUK was formerly known as the Adventure Activity
quality control inspection services for Adventuremark. Advisory Council, which merged with the UK
It oversees the Adventuremark and LOtC Quality Adventure Industry Group in 2019 to form the new
Badge for Adventure Activities accreditation and body, which is made up of relevant organisations
provides expert advice to the Health and Safety within the industry. AUK meet annually to receive
Executive (HSE) on numerous matters. an annual report and to provide direction,
guidance and support on AAIAC’s work plan.
The members are selected and are representative AAIAC has 10 members at any one time, each
of a wide range of stakeholders from the UK serving a minimum of 3 years.
adventure activities sector including mountain
guides, operators, inspectors and suppliers both There are also numerous working groups, looking
from the private and public sectors. The body at specific areas and AAIAC meets quarterly to
came about in 1996 to act as expert advice to the review and plan current and future works.
HSE when the Licensing Authority was formed.
1.2 The European Ropes At least once a year, a general meeting takes
place offering the opportunity to set standards, to
Course Association (ERCA) give the working groups assignments, to define
ERCA started in 1998 as a German association new groups and to organise workshops and
to work on standards and provide a platform conferences dealing with our topics.
(networking and exchange) for people working
with ropes courses to increase safety and quality. Since 2003 the UK membership of ERCA has
continued to grow with many taking active lead
The success achieved through standards roles in all aspects of ERCA and the industry here
development resulted in an increase in the in the UK. ERCA and its UK members offer UK
number of international members due in large part advice, support and events specific to the needs
to there being no effective option for professional of our fast-growing industry.
representation in their own countries and regions.
So in 2003 the decision was taken to embrace ERCA has more than 325 members (company
other European countries, and the association members + individuals) from around 26 countries
became known as the European Ropes Course and the community meets once or twice a year.
Association (ERCA).
There are around 50 UK members, and if you
The Association includes operators, trainers, would like to join please visit www.erca.cc
builders and inspectors of ropes courses and
off-ground adventure activities as well as
organisations working with temporary or stationary
ropes courses. The board and working groups
represent the interests of all ERCA members and
aim at further developing ropes courses.
2. Abbreviations
Solely for the ease of reading, the following abbreviations have been used in this guidance.
3.3 Approved Codes of Practice It should also be made clear that the requirements
of EN 15567 are not the benchmark of good
Information intended to assist duty holders in practice. They are considered the lowest level of
understanding their legal duties can be found in safety or the starting point of safety and quality.
ACOPs and guidance. ACOPs are published by
the HSE. They have a special legal status created Following EN 15567 does not necessarily mean
by the HSWA Section 17 ‘If a duty holder is duties required by law have been met. It does
prosecuted, and it is proved that they have not not absolve duty holders of the need to comply
followed the relevant provisions of the ACOP, with their duties under the HSWA and health and
a court can find them at fault unless they can safety regulations.
demonstrate compliance with the Law by some
other means.’
3.6 Guidance from the industry
3.4 Guidance from The Health Guidance is also published by industry bodies.
Prominent examples are the ERCA Standards and
and Safety Executive (HSGs)
the UK Ropes Course Guide, neither of which are
These documents are headed with the initials HSG published by the HSE. However, if a duty holder
& INDG and are designed to give technical advice is prosecuted for a material breach of their health
and to help you interpret and comply with the and safety duties, the enforcement authority
law. Following guidance is not compulsory. Duty may place reliance upon the relevant provisions
holders are free to take other action. However, of industry guidance to prove the duty holder
if you follow guidance, it is reasonable to assume has fallen short of the standard required in the
that you are doing enough to comply with the law. circumstances.
‘Standards are all around us, even if we are not always aware of them. One example of a widely-used
standard is the A4 size for sheets of paper.
Standards are developed and defined through a process of sharing knowledge and building consensus
among technical experts nominated by interested parties and other stakeholders - including businesses,
consumers and environmental groups, among others.
Standards are voluntary which means that there is no automatic legal obligation to apply them. However,
laws and regulations may refer to standards and even make compliance with them compulsory.’
In 2003, Germany initiated the EN 15567 in an attempt to formalise standards across the sector. UK
representation on the committee of experts, was poor initially but by the end of the process the UK had
its interests represented proportionately and the CEN committee elected a UK expert (Nick Moriarty) as
Convenor.
4.1 Why use it? the scope, other standards that are relevant in
their application, definitions, clauses and annexes
Put simply, would you trust a harness or a (Normative and Informative).
karabiner that was not compliant with the
appropriate standard? Apply that same Without understanding all of the standard you
professional approach to your off-ground may be applying it incorrectly and failing to
adventure activities and understand that your fully meet all of your duties. Whether you are
facility conforms with EN 15567 when you have the designer, constructor, inspector, owner or
met all its parts, clauses and requirements. operator, understanding the language within EN
15567 is also important. In order to make it clear,
the following (with some examples) verbal forms
4.2 How to read a standard are used:
EN 15567 is designed to be used by competent
• Requirements – shall, shall not
persons, meaning if you don’t understand it, get
some help and advice. The MHSWR reg7 Health » A.3 Requirements for inspection
and Safety Assistance states that employers must bodies (Type C)
have access to competent persons to assist them
in applying the provisions of health and safety law » The inspection body shall provide
(see section 8.16 Technical Advice). safeguards within the organisation to ensure
adequate segregation of responsibilities and
It is advisable to read and understand all of it, accountabilities between inspection and
not just the main clauses. Read the introduction, other activities.
5. General
Compliance with this guidance and EN 15567 are not legal requirements. However, they may be referred to
by the health and safety enforcing authorities when considering how a company or self-employed person
has discharged their health and safety duties.
Therefore, it is important that those involved in the design, construction, operation, inspection and
maintenance of ropes courses and other off-ground adventure activities are familiar with this guidance as
well as EN 15567.
In addition, if you operate a large zip line, giant swing, bag jump, net park or choose to run your activities
in a similar way to an attractions business or pay-to-play recreational model, then you may also wish to
familiarise yourself with the following health and safety guidance;
Part 2 was not amended, so at the time of An assault/obstacle course is a series of free
publication of this guidance the two relevant standing or linked elements where the emphasis
parts of EN 15567 are: is normally on it being a physical challenge (team
or individual). With the growth in obstacle course
• EN 15567-1:2015+A1:2020 racing and mass participation events, there is work
• EN 15567-2:2015 being carried out to write a set of International
Standards for these type of activities. When this
5.2 Low ropes and assault/ work has been completed it may be better to
obstacle courses refer to these standards and not EN 15567 or
Diagram 1: Example of a
ropes course
Passive braking system (on a zip line) that controls A company or individual that carries out inaugural
participant deceleration upon failure of the and periodic inspections. EN ISO/IEC 17020
primary brake without causing serious injury or defines inspection bodies as type A, type B
death. and type C, which are covered by appropriate
professional liability insurance. The classification
Routine visual check A, B, C denotes the level of independence – not
competence.
Inspection intended to identify obvious hazards
that can result from vandalism, use or adverse
weather. 5.5 Levels of supervision
The levels of supervision described in EN 15567
Operational inspection
were originally designed and written for application
Inspection, more detailed than routine visual to ropes courses and adventure parks. However,
inspection, to check the operation and condition the definitions and recommendations on differing
of the equipment. levels of supervision are also deemed to be suitable
and good practice for other off-ground adventure
Periodical inspection activities, including but not limited to, net parks,
giant zip lines, 3G swings and jump bags.
Verification carried out by an inspection body
at least once per calendar year and within a Inevitably there is some crossover between the
maximum interval of 15 months. three levels of supervisions, but as a general rule
those on an assisted belay ropes course will be
Level 1 supervision under Level 1 supervision. The level of supervision
required for other types of safety systems may well
Where an instructor can physically intervene to be set at a minimum level, but the management
prevent a misuse of the safety system or another plan for the operator should have built into it
incident that would otherwise lead to a significant the ability to be flexible on a day-to-day basis
risk of serious injury or death. depending on a range of considerations including
but not limited to:
Level 2 supervision
• The information provided to participants
The instructor cannot physically intervene to
before booking, at point of sale and also
prevent a misuse of the safety system or another
before taking part in the activity.
incident that would otherwise lead to a significant
risk of serious injury or death. However, they are • The experience of participants.
in a position to see the participant and intervene
verbally. Responsibility for safety is shared by the • The needs of the participants.
participant and the instructor.
• Any learning or educational goals.
Level 3 supervision • The experience of the instructors.
You do not need to use belay devices as part of the system. Nor do you need to use ground anchors as a
means to secure the belayer to the ground, either tested or untested. There are many options and all can
be utilised and performed safely. Here are some other options for protecting the participants on an assisted
belay ropes course.
5.6.2 Individual safety systems All categories, when the course is designed
Individual safety systems now have a specific appropriately and well, can be operated safely.
safety standard that was officially published As with a chosen method for an assisted belay
in March 2020. system, you should not simply copy what others
are doing but seek competent advice where
BS EN 17109:2020 Mountaineering necessary.
equipment. Individual safety
systems for rope courses. Safety Understanding the categories will help when you
requirements and test methods.
read Part 2 of EN 15567. However, here is one
clause in Part 1 that is critical to all categories and
You would not be expected
to meeting the requirements of EN 15567.
to purchase a copy of this
standard as an operator,
but you should certainly 4.3.5.3.1 Use of connectors for attachment
insist that any system you to the safety line
are planning to have installed at your facility
meets this standard. It may also be prudent to The use of individual safety systems
seek advice on your current system, and see if it is categories A to D is restricted to the action
possible to update your system so that it can be of change over. All other connectors in
certified to EN 17109:2020. the individual safety system shall only be
openable with a tool. The only exception is
Individual safety systems are not just for when the connector is out of reach of the
recreational operators offering experiences to participants when a triple action connector
those who wish to take part in an adventure at may be used.
height with family or friends. As with assisted
belay ropes courses, the opportunity for self- Here are the categories with some examples:
discovery, trust and relationship building as well
as many other developmental topics can be safely Individual safety system: Category A
explored on a well-designed and appropriately
supervised facility that is employing an individual Self-closing device which is not automatically
safety system. self-locking. Examples include self-closing or
screwgate karabiner. The use of individual safety
The first individual safety systems were often systems category A is only allowed when all
referred to as Cows Tails courses and were in change-overs take place from a stable position of
use over 50 years ago. The participants were balance (e.g. on a platform), or a collective safety
taught how to make their Cows Tails out of rope, system is in place. Examples only:
sometimes even making their own harness. They
would then work together to keep each other safe
at height, after practising at a safe height or even
on the ground. Ropes courses like this can be
managed to meet the requirements of EN 15567.
Their use, when appropriate for the people taking
part, can be safe and in many parts of the world
are still in use today. C.A.M.P. USA Inc HMS -
Compact Lock Carabiner
EN 15567 categorises individual safety systems
in the following way. It is not a list of least safe
(A) to most safe (E). The standard uses the
category system to help the designer or the DMM Spectre
operator of the course to consider supervision – “snap-gate”
requirements/levels, briefing signage and signage karabiner
on the course, ground training facilities for
the participants, time needed for training and
assessing of participants before they start their
adventure.
ISC Smart-Snap
CLiC-iT®
Petzl Vertigo
Edelrid Smart
Belay X
ISC Offset
Oval triple action
Roperoller®
Net parks
5.7 Hazards and risks They also inform the participants of the risks on
arrival, during the safety brief and before taking
A hazard is something with the potential to cause part in the activities. For certain operations, all
harm, and a risk is a measurement that takes into or more of these options may be prudent. The
account the likelihood and severity of harm from identification of risks should be clear and allow
that hazard. realistic, informed and uninhibited options to any
participants, who, as a result, may wish to decline
Owners and operators of ropes courses and off- the activity. It is worth noting that, for some, the
ground adventure activities endeavour to create risks may not be truly apparent until a participant
wonderful and life-affirming experiences for their has seen or even started an activity. See section
customers. One would hope that nobody sets 8.6 Acknowledgement of risk.
out to hurt another person; equally, it would be
an impractical task to design an activity, in our In addition to human error, which is covered in
industry, that was without risk altogether. The section 8.8 there are a variety of hazards that
aim is to reduce the risk to the lowest practicable may be found on ropes courses and off-ground
level by taking preventative measures. Health adventure activities. It is important to appreciate
and safety legislation requires us to identify, and that no two facilities will have exactly the same
control hazards and risks in our operations. hazards, and these may also vary with the different
participants. Some common hazards found on
The introduction in EN 15567 details some ropes courses and off-ground adventure activities
of the responsibilities of the constructors and may include, but are not limited to:
operators of ropes courses and off-ground
adventure activities and includes risk assessments. • Connection errors between the harness
It acknowledges that there are some inherent and the safety system.
risks associated with all ropes courses and off-
• Falling from an activity system to the ground.
ground adventure activities, and operators should
make participants aware that these risks exist but • Falling, sliding or swinging into something
through careful management they are tolerable. solid (also common hazards on a low ropes
course ).
When operating ropes courses and off-ground • Falling from one activity system onto another,
adventure activities under level 2 and 3 or another part of the same.
supervision the responsibility for the control of • Objects dropped from a height.
these risks, to some degree, becomes shared by
• Rope burn - which may in turn lead to a more
the participants and the operators.
serious incident such as letting go of a belay
rope.
Operators should provide a well-built facility, safe
equipment, appropriate supervision, information, • Entanglement in a rope or net – there may
instruction, training and assessment of the be a higher likelihood when helmets are worn.
participants’ understanding and ability to operate • Hair, finger or clothing entrapment in nets or
any equipment before they are allowed to take equipment like belay devices and zip trolleys.
part in the activity. When participants have started • Lower limb injuries from bouncing on nets
their experience and are either out of reach or out and when landing on zip lines.
of sight, the responsibility and the control of risk
• Collision between participants on net parks
is now shared. The operator is very much relying
or zip lines.
on the participants to follow the rules and training
they have received, use the equipment correctly, • Zip line brake systems malfunctioning. When
supervise each other and notify the supervising designing braking systems for zip lines
staff if there is a problem or they are in need consideration must be given to mitigating
of help. the consequences of failure. These should
include if the system fails to stop the rider
This shared responsibility of risk should be made as designed and if the system jams and
clear to anybody who wishes to take part no stops the rider abruptly, thereby imparting a
matter what the facility or level of supervision. dangerously high force on the rider and the
Many recreational operators ensure participants equipment.
complete an ‘acknowledgement of risk’ form.
6. Construction
Traditionally, ropes courses were constructed by enthusiastic
outdoor instructors, and the original Outward Bound™
courses were good examples of this. Typically, builders were
climbers and often had some complementary skills such
as a familiarity with sailing and associated hardware
(e.g., rigging materials like shackles and cable). Courses
were generally erected in trees, and the constructor was
invariably responsible for operating the course, so they
naturally understood how it was best managed safely.
Inevitably these structures are a far cry from the early courses. They are now highly engineered and use a
diverse range of modern materials and techniques in the construction. Some zip lines can reach up to 1.7
miles long, and there are adventure activity parks with upwards of a 100,000 users per year.
In the design phase of your project, you may want to consider whether you should follow the advice and
guidance of HSG 175 and the ADIPS inspection scheme, in addition to EN 15567 and the ERCA Standards.
This is particularly relevant to operators who would primarily consider themselves to be an amusement
park or visitor attraction. It is beyond the scope of this guidance to fully explain these established routes to
design, construction and inspection. For more information, please use the following web links:
• https://www.hse.gov.uk/entertainment/fairgrounds/adsc.htm
• https://adips.co.uk/
With older ropes courses and off-ground adventure activities courses reaching the end of their serviceable
life, and many new courses receiving vast numbers of recreational users, a professional approach to the
inspection process is essential. Even with ropes courses and off-ground adventure activity courses at smaller
venues catering for comparatively small numbers of participants, inspection and maintenance needs to be
systematic and on-going.
To help with all levels of inspection and in order to comply with EN 15567, the constructor of the off-ground
adventure activity must provide instructions for maintenance and inspections (including frequency), as well
as a comprehensive set of drawings and design calculations.
In EN 15567 it is required that periodical and inaugural inspections are carried out by an inspection body
that meets the requirements of: ‘BS EN ISO/IEC 17020:2012 Conformity assessment. Requirements for
the operation of various types of bodies performing inspection’.
UKAS is the National Accreditation Body for development, specific to off-ground adventure
the United Kingdom. They are appointed by activities, adventure parks and zip lines.
government to assess and accredit organisations
that provide services including certification, For a full list of ERCA-certified Inspection Bodies
testing, inspection and calibration. At the time of and how the scheme is structured and managed
the publication of this guidance, there is no option visit https://www.erca.uk/index.php/en/training-
for an inspection body to be accredited by UKAS and-inspection/about-certification
for inspecting to EN 15567. Should you wish to engage the services of an
ERCA-certified Inspection Body be sure they are
As a result of the above, the two most common fully and officially audited by ERCA and not simply
routes for inspection bodies to be audited, verified a member of the association. ERCA has a specific
and their qualifications checked are through logo for its ERCA-certified Inspection Bodies, and
ADIPS and ERCA. Following a successful auditing this is what you need to look for on their websites
process, both organisations will designate the and in their documentation.
appropriate status to the inspection body to
carry out either inaugural inspections, periodical Some companies offer and perform inspections
inspections or both depending on qualifications. in the UK that are not part of either of the 2
schemes mentioned above. It is incumbent on
An ADIPS inspection body can carry out the operator to be satisfied that the inspection
inspections to meet EN 15567. ADIPS body’s competency and suitability is sufficient
independently verifies the competence of its and independent enough to meet the needs of
registered inspectors so that owners of off-ground the operator. It would be prudent to check what
adventure activities can comply with the legislation qualifications they hold to be able to inspect the
set out in PUWER 1998, Section 6. ADIPS will audit components of your facility. For instance, and only
against BS EN 1S0/IEC 17020:2012, HSG 175, as examples, are they competent in inspecting
EN 15567 and any other relevant standards or wooden poles, wire ropes, PPE or your specific
guidance. For more information on ADIPS please safety devices, and do they hold appropriate
go to https://adips.co.uk/ training and qualifications for working at height?
Another route is to have an inspection by an Whichever route or option you decide upon
ERCA-certified Inspection Body. ERCA will for choosing an inspection company, the most
audit against a set of ERCA-own quality criteria, important factor to consider is whether they
EN 15567 and any other relevant standards or are qualified and competent to carry out the
guidance. In addition, it provides the inspectors inspection. Further, you must ensure they act
with compulsory training and ongoing professional safely when at your facility.
• Visual inspection.
• A review to ensure that the design
calculation and / or tree strength
assessment exists.
• A review of the current arboreal assessment
to ensure that all trees used as a support
system have been judged safe to use.
• Verification that the course has been Initial visual inspection would suggest no problems
constructed in accordance with the design with this pole
drawings (e.g., guy angles). This is also
referred to as an Assessment of Conformity
to Design.
• A functional test carried out at height by
an inspector. This means the inspector
must have a comprehensive knowledge
of courses and how they are used. The
inspector should also be qualified and
competent to work at height.
8. Operation
This section relates to EN 15567:2015 Part 2 Operations.
New and Existing Courses – Part 2 of the EN is relevant to all operations on both new and existing off-
ground adventure activities courses. All ropes courses and off-ground adventure activities operators are
encouraged to refer to the EN.
8.4 Instructor training For those who wish to follow a recognised training
scheme, ERCA has a process for ERCA-certified
Operators should ensure that instructors are Training Bodies, similar to that of its Inspection
equipped with the skills necessary to deal with any Body Scheme. ERCA-certified Training Bodies are
reasonably foreseeable and relevant occurrences audited regularly and only employ trainers who
on each activity and element used. This will often are qualified to the scheme and follow the ERCA
require training on the elements themselves and training syllabus when delivering a course.
should include at least some practical incident
and accident scenarios and responses. Detailed ERCA trainers meet regularly for
knowledge of each element is likely to be one CPD days and to share
of the major factors in the safe delivery of these good practice.
activities. Details of the training should be
retained. Just like the inspection scheme, there is a specific
logo for ERCA-certified Training Bodies that
enables you to distinguish them from those
companies who are simply ERCA members.
Procedures inadequate or
Work overload/underload Manning Levels
inappropriate
Consequences of not
Time available/required Motivation
following procedures
Communication
Use ‘mental’ checklists. Preparing a participant A-C individual safety systems, these training and
for some activities can be a multi-step process. test areas are a requirement of EN 15567. If this
Part of an instructor training scheme could be to is not possible, then a double check by another
encourage instructors to run through a ‘mental’ instructor may also enhance safety.
checklist.
Avoid task overload and concentration loss.
This could be a sequential check of the safety The biggest single cause of human error accidents
‘chain’, or following some convenient mnemonic. seems to be that the instructor was distracted. This
might be because they were distracted by some
A good example is C.H.E.C.K., which can be used other relevant task or by too many concurrent
before an instructor allows the participant to step tasks, and the risk of this is increased by making the
off the platform or leave the ground: instructor responsible for multiple tasks. However
there have been accidents, some serious, that
C Clothing. (to include hair, pockets, occurred because the instructor was simply focused
jewellery and footwear). on some totally unrelated issue: they were day-
dreaming. Practices and procedures need to be
H Harness/Helmet. Are they correctly fitted? considered in terms of keeping instructors focused.
E Environment. Is the zip landing clear, are Monitor all staff from time to time. An effective
there any spectators about to enter the measure to prevent a wide range of human error
area, is the weather about to change? accidents is for management to monitor staff
C
routinely in their normal working environment.
Connections. Are they safely connected
to the safety system? Respond to poor practice. Individual cases of
K
poor practice that are observed can be dealt with
Knowledge. Do they have the correct
immediately. More widespread cases of the same
knowledge to safely take part in the
poor practice would lead to adjustments to initial
activity?
training or refresher training procedures.
The key thing is to avoid saying “GO” merely
Nurture your staff. The fact that instructors
because the last step in the sequence has been
see management taking a real interest in safety
completed without first checking that all the steps
reinforces to them that their management
have been completed.
appreciates that what they do on a daily basis
Use participant involvement. The participant is important. Conversely, if instructors feel
is the person present with the greatest vested that management do not care, then gradually
interest in their own safety. It makes sense, instructors will not care either. If instructors don’t
therefore, to include them in the process of care, then they will make mistakes, and if they
ensuring their own safety. The participant ‘does’ make mistakes, sooner or later these will result
and the instructor ‘checks’ is particularly relevant in accidents.
to supervision levels 1 and 2. Two brains and two
It is important that adequate consideration is
sets of eyes are invariably better than one: the so-
given to equipment and procedures that minimise
called duality principle.
the likelihood of a human error failure. Avoiding
Be participant centered. The duality principle human error is really about ensuring that:
(above) may require operators to revise their
procedures, the equipment they use and the way » These people;
they use it so that the participant can understand
» with this training;
and play their part in the process. Involving them
in the process makes the activity more satisfying » and this equipment;
for the participant, but it also makes it safer. If you
» can do these tasks;
are including the participant in their own safety
it is advisable to design either procedures or » safely, effectively, satisfyingly; and
specific ground training and practice areas where
they can practice and instructors can assess their » under these conditions.
ability before they start the activity. For categories
8.9 Equipment
This includes both personal and group equipment. Equipment selection will depend on the nature of the
elements, the abilities of the group, the weather and other factors. However, certain aspects may become
company policy, such as whether to use sit harnesses or full body harnesses on high ropes elements or
helmets on low challenge course elements.
In EN 15567 it is a requirement that the constructor of the activity provide, within the owner’s manual, a list
of the equipment required to operate the activity. It may also be advisable to seek competent advice, as the
choice of equipment is vast and getting it wrong can prove to be a very expensive mistake and may also
lead to accidents or other unintended problems. Here is a list of things to consider, but it is by no means
exhaustive:
• The choice between the types of harness as gloves may be considered useful but not
should be carefully considered. In recent years essential.
there has been a move towards the use of • Group equipment may also be affected by the
full body harness on off-ground adventure venue’s proximity to other resources such as
activities; however, it is too simplistic centre buildings, first aid room, etc.
to suggest a full body harness is always
• When advising participants or group leaders,
preferable. The most important consideration
it may be appropriate to list both group and
is that a harness fits well and is secure.
personal equipment under headings such as
• In some activities, there may be an ‘must have’ and ‘may have’.
unacceptably high risk of head injury, which
• Because equipment requirements may vary
could be adequately reduced by wearing a
from day to day and group to group, it will
helmet. The most appropriate helmet may not
need to be clear who decides what clothing
be a climbing helmet. In other instances, the
and equipment is necessary for a particular
risk of head injury may be low and outweighed
session or a particular day. It will also need
by the need for clear communications, visual
to be clear who checks this, when and where
recognition of participants, etc. and so
they do it, and what they need to do if it is not
helmets may not be appropriate. In either
correct or acceptable.
event, the operating procedures should make
it clear if there is an inflexible policy. Similar • Operations must also make provision for
decisions will be necessary about the need for respecting and understanding cultural
particular footwear, outer clothing, and so on. and religious beliefs and distinctions when
it comes to the selection of equipment,
• Other pieces of clothing or equipment such
requirement for clothing and operational
procedures.
PPE and safety equipment should be checked in ROSPA also provides some interesting information
accordance with manufacturer’s recommendations, on lightning strikes:
and a record of this should be kept in line with the
following legislation, where relevant: http://www.rospa.com/leisuresafety/
adviceandinformation/leisuresafety/lightning.
• LOLER - https://www.hse.gov.uk/pubns/ aspx
books/l113.htm
• PUWER - https://www.hse.gov.uk/pubns/ 8.11 Number of participants
priced/l22.pdf per element
• PPE at Work Regulations - https://www.hse.
It may be acceptable to specify this generally
gov.uk/pubns/priced/l25.pdf
(i.e. for the whole course) or specifically (for
• WAHR - https://www.hse.gov.uk/pubns/ each element or activity). Constructors have an
indg401.pdf obligation to provide this information under
Consideration should be given to dealing with the requirements of EN 15567-1:2015+A1:2020
participants’ personal clothing. A list of what to (Annex B).
wear will be helpful. You may wish to consider a
plan (or supply of spare clothing/overalls, etc.) to
8.12 Participant’s morphology
accommodate participants who arrive improperly
dressed for the activity. Participant’s size and weight may also be a factor
in determining whether or not they can participate
Equipment should be used in accordance with the in an activity. This is often critical on large zip
manufacturer’s instructions. Where there might be lines, giant swings and free-fall drops, and as a
a requirement to deviate from these, confirmation result it is often recommended to weigh people or
of acceptance of this should be gained from the measure their height in some way before they are
manufacturer or their distributor. allowed to take part.
http://www.netweather.tv/index.
cgi?action=lightning;sess=
Minimum supervision levels 1 to 3 depending on safety categories and the participant’s age
A 1 2 2 2 1 2b 2b 2 1 2b 3b 3
individual safety
Category of the
B 1 2 2 2 1 2b
2 b
2 1 2b
3b
3
system
C 1 2 2 2 1 2 2 2 2b 3b 3 3
D 1c
2 c
2 c
2c
2 b
2 3 3 3 b
3 3 3
E 1c 2c 2c 2c - - - - 3b 3 3 3
a For courses using a category D safety system, the first five change-over’s may be included within the test course. In this case
the supervision levels of the test course apply.
b Accompanied by a supervising adult.
c If required under 6.3.3.
EN 15567 also requires the following for adult 8.16 Technical advice
supervisors:
Under the HSWA, an owner and/or operator has
• Training for supervising adults shall include a ‘duty to protect the health, safety and welfare of
the safety instructions. your employees and other people who might be
affected by your business.’ (HSE Website)
• Correct attachment of the safety system
with particular reference to change-overs The HSE is clear that as an employer you must
undertaken by the child(ren) in their care. appoint a competent person or persons to
• Advice on the appropriate method with help meet the health and safety duties to your
which to observe the child(ren) in their care. employees and customers.
• Where there is a conflict in advice, it shall The HSE defines a competent person as someone
be made clear that the instructions of the who has:
instructor take precedence.
• The training shall be assessed ‘sufficient training and experience or knowledge
e.g., by questions. and other qualities that allow them to assist you
properly. The level of competence required will
It also states that the decision regarding whether depend on the complexity of the situation and the
the supervising adult accompanies the child(ren) particular help that you need’ (HSE Website
in their care from the ground or at height shall “A Competent Person”)
be made by the operator based on their risk
An operator may well have appropriately qualified
assessment. The method of observation which the
staff who meet the definition from the HSE and
supervising adult shall use while accompanying
remain current and competent in the relevant
the child(ren) in their care shall also be based on
activities. However, if the activity falls beyond the
the risk assessment.
experience or competence of management, it
will be necessary to get advice from one or more
8.15 Assessment of participants’ appropriately competent person or persons. It
understanding of the rules and may be necessary to determine ‘appropriate’ from
first principles by considering the requirements of
ability to operate their safety system a particular element or venue.
EN 15567 has specific requirements for the
assessment of participants and adult supervisors If an operator does not have this internal
before they can take part. expertise, they can appoint an external technical
adviser (competent person) to advise on the
These assessments can be done quickly via a few safety, industry and operational matters.
questions or through a quick demonstration of
understanding from the participant. This may be
all that is required for spotting on a low ropes
course or before climbing up a belayed activity
such as a leap of faith.
Policy Organising
PLAN DO
ACT CHECK
Learning
Measuring
lessons
performance
Investigating
Reviewing accidents/
performance incidents/
near misses
8.22 Off-elements supervision has evolved that, when properly functioning and
maintained, helps to reduce the possibility of
Participants not involved in an element may ‘double unclipping’. These are categories C and
be harmed in a variety of ways. For example, D which are - ‘interlocking’ devices sometimes
participants ‘waiting their turn’ can wander off or referred to as ‘smart’ karabiners. There are also
try other elements unsupervised. category E devices which are generally continuous
systems that require little or no manipulation from
EN 15567 requires ropes courses and off-ground the participant. If Category B is utilised (Category
adventure activities to be adequately marked for A is not recommended), then the following points
spectators and participants. should be considered:
You may also wish to consider including methods • There is likely to be benefit in ensuring that
of easily identifying instructors (e.g., by wearing participants are initially introduced to the
distinctive uniforms). problem of ‘double unclipping’ and associated
procedures in a safe setting (such as on
8.23 Fire risk the ground). This could be under Level 1
supervision but more likely Level 2.
Due to the flammable nature of many sites, • There is clear benefit from then progressing
a no smoking policy may be appropriate. to some form of ‘practice’ course where the
risk of injury (even in the event of a fall) is
8.24 Individual safety systems and low. A ‘low’ course that simulates some of
the elements of the ‘high’ course, but is only
the ‘double unclipping’ problem 1 - 2 metres off the ground, is likely to be
No single measure seems to have totally advantageous. Participants can demonstrate
prevented incidents of participants completely their competence to handle the clipping and
unclipping both lanyards from the safety system unclipping in comparative safety. This must
whilst traversing sections of a self-belay ropes be under Level 2 supervision (or Level 1 if
course and off-ground adventure activity (Safety appropriate, but this would entail an instructor
System Categories A and B). on each platform). EN 15567 requires a
minimum of 5 changeovers in this practice
A number of measures may, however, be effective section.
in minimising the risk of injury as a result of a • There may be value in using a buddy system
‘double unclip’. A double unclip, where the with some form of “clip!” - “check!” system,
participant remains on the activity structure and whereby the buddy on the ground confirms
does not fall off, is considered to be a near miss the ‘clip’ before the buddy on the element
but is not a dangerous occurrence as defined by moves on. In practice, there is observable
RIDDOR. difficulty in keeping the concentration of
the ground buddy sufficiently active for this
When operating individual safety systems system to retain its usefulness as an effective
in categories A to D, after participants have preventative measure. Careful tutoring and
successfully completed the first 5 changeovers monitoring by instructors can help, as can
the level of supervision may then reduce to personalised initiatives which focus on keeping
level 3 dependent upon the participants’ age. this important communication effective.
Operators should be aware that if this is how
• There may be distractions for the ground
they intend to operate their course then there
buddy. It would be desirable to arrange the
are additional requirements under EN 15567 in
course so that there were, for example, no
terms of the marking of elements, special safety
low-level elements to ‘play’ on instead of
instructions, etc. Constructors may also design in
concentrating on their buddy.
options to take easier routes or provide the ability
for participants to make their way safely off the • There may be advantages to having instructors
activity should they find it too challenging. ‘aloft’ with the group.
• There are obvious advantages to ensuring that
Since the publication of the earlier editions of the a participant is otherwise secure (in balance,
UK Ropes Course Guide, different technology feet secure and both hands free) at the point
of ‘clipping’ out from one element and into » There may be benefit in colour coding other
another. This approach of ‘safe zones’ does parts of the course. For example yellow is
not prevent total unclipping; it merely reduces what you clip to, red can be used for hands
the risk of the person also falling. and feet, whilst black is part of the structure
• Participants may, understandably, become and need not concern the participant.
stressed and confused at height. A general
principle of keeping these two emotional » Choosing the right karabiner is important.
states separate seems sensible so that the It must have a minimum of a double action
more stressed a participant is, the more clear capability (captive eye karabiners are
it should be as to what they need to do. generally well suited). Although EN 15567
Below are some examples of how this could permits a Category A karabiner it should
be achieved. An essential mechanism for be remembered that this a European-wide
addressing this is to be able to see the course standard, and what is considered acceptable
through the eyes of the participant. practice in some countries may not be in
others. Individual safety system Category B,
» Inevitably, there will be many cables, C, D or E should be adopted.
staples, brackets etc., only some of which
• Vertical ascent provides a quite different
need concern the participant. It should be
safeguarding problem to traversing elements.
very obvious what the user is going to clip
Users may find it confusing changing back
to before they unclip. This is an essential
and forwards between systems. It is likely to
requirement of EN 15567. Safety cables
be equally confusing if there are intermediate
should be rigged to avoid, for example,
belay points between cables. Vertical sections
clipping off a low unclip followed by
present a much greater hazard as the risk of a
standing up to clip on to a high clip, or
high fall is often present.
‘clipping off’ whilst out of sight from what
they need to ‘clip on’ to, or having to stretch • It seems sensible to restrict the activity (or
(or climb) in order to reach the clip. selected elements) to those users who have
been judged to have the mental and physical
» As indicated above, there is a very clear capacity to safely be involved and who are
requirement in the standard for the safety likely to benefit from the exercise.
line on each element to be clearly marked. • It is common practice on commercial courses
If the level of supervision is reduced from for accompanying adults to be required to
Level 2 to Level 3, then additional safety assume responsibility for themselves and for
notices and markings will be required. children in their care. See the table below.
A 1 2 2 2 1 2b 2b 2 1 2b 3b 3
individual safety
Category of the
B 1 2 2 2 1 2b
2 b
2 1 2b
3b
3
system
C 1 2 2 2 1 2 2 2 2b 3b 3 3
D 1c
2c
2 c
2c
2 b
2 3 3 3 b
3 3 3
E 1c 2c 2c 2c - - - - 3b 3 3 3
a For courses using a category D safety system, the first five change-over’s may be included within the test course. In this case
the supervision levels of the test course apply.
b Accompanied by a supervising adult.
c If required under 6.3.3.
There is also a legal duty placed on operators to » Did the construction process and the
ensure that their suppliers are competent. There finished product fulfil the operators
are some key factors that should be considered expectations?
when buying an off-ground adventure activities
course . » Were the trainers certified by ERCA or at
the very least can they provide you with
• Ensure that you, as the client, are aware of evidence of ropes course and off-ground
your duties under CDM . adventure activities experience? The latter
should not only be in a ‘technical expert’
• Consider websites and marketing material
capacity but actually working with users /
claims carefully. Whilst some claims may
groups on an off-ground adventure activities
be genuine, others may be false. However,
course. There is no substitute for real
the ropes course and off-ground adventure
experience.
activities industry is subject to normal trading
standards regulation, so buyers have a variety
» Was the training good?
of rights that are considered ‘inalienable’ (i.e.,
the purchaser does not lose these rights even » Did the ropes course and off-ground
though they may have signed a waiver to that adventure activities course pass an inaugural
effect). Better, though, to exercise all due inspection in accordance with EN 15567?
» Who carried out the inspection? In particular, Whilst it may seem strange and even unfair,
was the Inspection Body competent and operators have considerable responsibilities for
independent? ensuring that the contractors they engage are
competent. If, for example, the contractor has an
» Was the after-sales service good? accident during construction, operators should
anticipate having to prove their due diligence in
» Would they employ the contractor again for ensuring the contractor’s competence.
future work or would they look elsewhere?
• Ask your prospective supplier if you can • Does the proposed design address the WAHR
visit similar installations to the one you are in terms of instructors accessing the off-
considering buying. ground adventure activities for inspection or
maintenance purposes?
• Ask to see a copy of a supplier’s Public Liability
Insurance Certificate (and if relevant Contract • Ensure CDM regulations are complied with,
Works, Product Design insurance etc.). Check including client duties . All construction is
that the policies are genuine. covered under CDM, some parts of which are
also notifiable to the HSE.
• Request a copy of relevant certificates,
including but not limited to: The same due diligence should be applied to
selecting appropriate Inspection and Training
» chainsaw operators Bodies.
» first aid certificate An inaugural inspection will ensure that you meet
the requirements of EN 15567. The standard
» MEWP (Mobile Elevating Work Platforms recommends that a Type A Inspection Body (as
- cherry picker) and other plant operator defined by ISO 17020) carries this out. Ensure the
licences Type A Inspection Body really has extensive off-
ground adventure activities experience.
» LOLER (lifting certificates) for lifting
equipment (hoists etc.) Thereafter, take care to ensure periodical
inspections are carried out by a Type A, B or C
If in doubt, check with the issuing body of the Inspection Body that has sufficient competence
above certificates to confirm the certificates and integrity.
are genuine.
• Pay little regard to claims of guarantees.
Whilst subsequent redress through the courts
may be possible, the process is inevitably
slow, expensive and highly inconvenient. Ask
to speak to previous clients. It is easy to offer
guarantees but harder to deliver!
• Remember all installations should have design
calculations and engineers’ drawings.
• Don’t underestimate the cost. Always have a
contingency.
• Ensure that suitable terms and conditions
within the contract are in place to rectify
defects.
• Are contractors appropriately trained and
experienced to work at height? What evidence
do you have?
• AAIAC https://www.aaiac.org/
• ERCA https://www.erca.uk/
There are a variety of sources of information available for operators of off-ground adventure activities. This
is not an exhaustive list but are primary references.
• Health and Safety at Work etc. Act 1974 • HSG48 - Reducing Error & Influencing
Behaviour (HSG48, 1999)
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