120M Motor Grader B9C00001-UP (MACHINE) POWERED BY C6.6 Engine(SEBP49...

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Shutdown SIS

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Product: MOTOR GRADER

Model: 120M MOTOR GRADER B9C
Configuration: 120M Motor Grader B9C00001-UP (MACHINE) POWERED BY C6.6 Engine

Troubleshooting
120M, 12M, 140M, 14M, 160M and 16M Motor Graders Power Train Electronic Control
System
Media Number -RENR9004-11 Publication Date -01/09/2015 Date Updated -24/09/2015

i06269325

Event Code List

SMCS - 7569

Event codes identify significant events that occur to machine systems. electronic control modules
(ECMs) store the data from the events. This function allows tracking of the machine history and is an
aid in troubleshooting.

When the transmission/chassis ECM activates an event code, the operator or the technician will be
alerted by the Messenger. Most active events will be logged by the ECM, however some events are
active only and active only events are not logged. Event codes are referred to by an event identifier
number (EID). The events that are active and the events that are logged can be viewed with the
following equipment:

• Messenger

• Cat® Electronic Technician (Cat ET) Service Tool

Warning Levels
The ECM will assign a warning level to an active event code. Event codes are one of three levels,
according to the severity of the abnormal condition. Each warning level requires a specific response
from the operator. The warning levels and required operator response are listed below.

Level 1

Warning level 1 alerts the operator that a system requires attention. The operator should check the
involved system or perform maintenance on the involved system at the earliest possible time.

Level 2

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Warning level 2 requires changing the operation of the machine or performing a maintenance
procedure. Failure to correct a level 2 warning may result in component damage.

Level 2S

Warning level 2S requires an immediate change in machine operation to avoid possible system
damage.

Level 3

Warning level 3 requires an immediate safe machine shutdown to avoid damage to the machine or
injury to personnel around the machine. The problem that caused the event must be corrected before
machine operation can resume.

Indications and System Response

Messenger

Messenger alerts the operator when an event code is active.

Illustration 1 g01318378

Indicators that are on the Instrument Cluster

(1) Blade left float

(2) Charging system

(3) Air inlet heater (active)

(4) Engine system

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(5) Implement system

(6) Primary steering system

(7) Throttle lock (engaged)

(8) Action Lamp

(9) Park brake (engaged)

(10) Differential lock

(11) Transmission system

(12) High beam

(13) Secondary steering system

(14) Braking system

(15) Operator not present

(16) Blade right float

The warning indicators for the subsystem on the Instrument Cluster will illuminate when an event
code is activated for a particular subsystem. When level 1 events are active, the warning indicator for
the subsystem will be the only type of indicator that will illuminate.

The action Indicator will flash red when a level 2 warning or level 3 warning is active. If
communication between Messenger and the Instrument Cluster fails, the action lamp will flash
yellow.

The action alarm is driven as an output directly from the Instrument Cluster. If a level 3 warning is
active, the action alarm will sound a tone that is pulsing. The action alarm will sound these tones to
alert the operator that immediate action is required.

If two warnings of a different level are active at the same time, the highest level warning will be
displayed.

Table 1 shows the Messenger response to these warning levels.

Table 1
WARNING OPERATION
Warning Indications
Action Sounds Of Action That Is
(1)
Warning Warning Indicator The Action Required By The Possible Result
Level Indicators Alarm Operator
1 OFF No immediate action No harmful effects
is required. The or damaging
ON OFF
system needs effects
attention soon.

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2 ON Flash ON OFF Change machine Damage to system

and OFF. operation or perform components
maintenance to the
system.
Immediately change Severe damage to
2S ON ON ON the machine system
operation. components
3 Flash ON Pulse ON Immediately perform Injury to operator
ON and OFF and OFF a safe engine or severe damage
shutdown. to components
(1)
Possible result if no action is taken by the operator.

Caterpillar Electronic Technician (Cat® ET)

When a power train abnormal operating condition occurs, the status screen on Cat® ET indicates that
there is an active event.

Event codes are displayed on Cat® ET in the following format:

EXXXX Description of the code

The "E" means that the code is an event code. The "XXXX" is a numeric identifier. The numeric
identifier is followed by a description of the code.

Active event codes are listed in ascending numerical order, the lowest number is listed first. Active
event codes are removed from the list when the condition is no longer present.

Logged Event Codes

Some event codes are logged in the ECM memory. Some event codes are active only. The logged
event codes are listed in chronological order, the most recent code is listed first.

A logged code is cleared from memory when one of the following occurs:

• The technician clears the code.

• The code does not reoccur for 1000 hours.

• A new code is logged and there are already ten logged codes in memory. In this case, the oldest
logged code is cleared.

Note: Always clear logged event codes after investigating and correcting the problem which
generated the code.

Troubleshooting

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Perform the following steps to troubleshoot an event.

1. Obtain the following information from the operator:

◦ The event

◦ Time the event occurred

◦ Engine operating conditions at the time of the event.

◦ Any systems that were installed by the dealer or customer that could cause the event

2. Verify that the event is not due to normal machine operation or operator error.

3. Check all fluid levels.

4. Troubleshoot and repair any active diagnostic codes.

List of Event Codes For the Transmission/Chassis ECM

Table 2 lists the event codes that apply to the power train control system and the recommended
responses. Use Cat ET to determine the event codes that are active or logged.

Table 2
Event Codes For the Transmission/Chassis ECM (MID 27)
Code
(Level) Description Possible Cause and Recommended Response

E77 (2) Differential (Axle)

Replace the differential oil filter.
Filter Restriction
E179 Alternator Not Charging system voltage is less than 18.0 VDC.
(2) Charging
· Check drive belt tension.

· Check the amperage and voltage output at the alternator

· Check alternator connections and if needed, clean, and tighten

the battery cables, wiring, connections in the charging circuit.
Ensure that the ground circuit connections are clean and tighten
(engine, cab, battery, alternator). Replace any faulty parts.

· Check for dirt/dust in the alternator (will cause the alternator to

fail).

· Check off for current draw with the disconnect ignition switch
OFF.

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Refer to Special Instruction, REHS0354, "Charging System

Troubleshooting".
Immediate safe shutdown required.

Activates when ECM does not receive expectant steering

position signals.

The following active CID diagnostic codes will cause E192 to

activate:
262 (5 V Sensor DC Power Supply)
585 (Transmission Output Speed Sensor #1) *
597 (Main Hydraulic Pump Discharge Pressure Sensor)
673 (Transmission Output Speed Sensor #2) *
674 (Transmission Intermediate Speed Sensor #1) **
675 (Transmission Intermediate Speed Sensor #2) **
1471 (Steering Control Position Sensor #1)
1472 (Steering Control Position Sensor #2)
1473 (Steering Control Position Sensor #3)
E192 Steering System
1674 (Solenoid Return #1)
(3) Malfunction
2175 (Secondary Steering System Steer Left Solenoid)
2176 (Secondary Steering System Steer Right Solenoid)
2200 (Left Steering Cylinder Position Sensor)
2201 (Right Steering Cylinder Position Sensor)
2202 (Primary Steering Valve Control Module)
2650 (Primary Steering Valve Control Module Power Supply
Output)

* Note: CID 585 and CID 673 must BOTH be present to set an
E192.

** Note: CID 674 and CID 675 must BOTH be present to set an
E192.

Investigate and resolve the cause of the listed active diagnostic

code. Then, reset the active event with a key start switch cycle.
The prelube relay is de-energized due to the prelube pressure
target not being achieved within 15 seconds of the cycle start.

· Check lube oil level.

E233 Low Engine Pre-
· Check for an active secondary steering pump event code. If
(1) Lube Pressure
present, problem could be related to the motor or relay.

· Check the prelube pump or the pressure sensor.

· Check for a kinked prelube line or blockage in a prelube line.

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E256 Steering Output Immediate safe shutdown is required.

(3) Detected in Wrong
Direction Usually occurs after servicing.

Possible causes are the following:

· Hydraulic hose connections are reversed.

· Electrical connections of the secondary solenoid are reversed.

· Hydraulic steering valve is malfunctioning.

Refer to Troubleshooting, "Steering Direction is Opposite of

Expected Direction" for additional troubleshooting.
Immediate safe shutdown is required.

Front wheels are moving without a command.

Possible causes are the following:

· Operating the machine in rough terrain is forcing unexpected
Steering Output
E257 movement of the front wheels.
Detected with No
(3)
Command Given
· Problem with the hydraulic control valve

· Short circuit in the circuit of the steering control signal.

Refer to Troubleshooting, "Steering Movement Without

Request" for additional troubleshooting.
Travel speed is less than 9 km/h (5.6 mph) and no movement of
the front wheel is detected.

Possible causes are the following:

No Steering · Font wheels are physically blocked and the front wheels do not
E258
Detected with respond to a command.
(1)
Command Given · Mechanical steering linkage is physically blocked.
· Mechanical problem in the steering control valve

Refer to Troubleshooting, "Steering Does Not Function" for

additional troubleshooting.
E258 No Steering Immediate safe shutdown is required.
(3) Detected with
Command Given Travel speed is greater than
9 km/h (5.6 mph) and no movement of the front wheel is
detected.

Possible causes are the following:

· Mechanical problem in the steering control valve
· Mechanical steering linkage is physically blocked.

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· Front wheels are physically blocked and the front wheels will
not respond to a command.

Refer to Troubleshooting, "Steering Does Not Function" for

additional troubleshooting.
Immediate safe shutdown is required.

The event will be logged if the event code is active for more than
10 seconds after the start of the machine.

The event is active when brake accumulator pressure is less than

8101.3 kPa (1175.0 psi). The event deactivates when brake
accumulator pressure reaches 9825.0 kPa (1425.0 psi).
Low Brake
E284
Accumulator
(3) If the machine is logging this event, perform the following steps:
Pressure
1. Verify that the service brake accumulator pressure sensor is
reading accurately. Compare the pressure sensor reading to a
hydraulic pressure gage hooked to same hydraulic circuit.
2. If the pressure sensor is reading accurately, do not replace the
pressure sensor. Troubleshoot the hydraulic system. Look for
hydraulic leaks.
3. Verify that the brake accumulators hold charge per their
specifications.
E329 Transmission Filter
Replace the transmission oil filter.
(2) Plugged
Activated during the autolube cycle (configured Autolube
duration) when the pressure does not reach the minimum
configured Autolube pressure target. Stays active until pressure
is reached during a cycle. This event is logged.

In Cat® ET, check the following configured parameters:

E334 Low Auto Lube
· Cycle Duration. The default is 240 seconds. Low time setting
(2) Pressure
may not allow time for pressure to be reached.
· Minimum Pressure. Default is 18615.9 kPa (2700.0 psi).
· High setting may not allow pressure to be reached in the
configured duration time.

Check for leaks, kinked or plugged lines, fuse or pump.

E358 Engine Underspeed E358 is a tattletale event that is displayed and logged when low
(2) engine speed operation abuse is detected. This event is part of the
"Anti-Stall Protection Strategy" and is only used on 16M
machines.

The ECM will automatically shift the transmission to neutral if

low engine speed (below 575 rpm) is detected.
The Directional Switch (FNR) must be moved to the Neutral

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position and then to the desired direction to resume normal

machine operation.
Messenger will display "ENGINE UNDERSPEED: CYCLE
FNR"

To avoid this event and potential damage to drive line

components, the machine should be operated with engine speeds
at or above 1000 rpm.
When operating the machine at or near full load it is
recommended to maintain high idle engine speed (1800 rpm) or
greater.
Park Brake Applied
E490
While Shift Lever Disengage the parking brake before shifting out of neutral.
(2)
Not In Neutral
Activated when the autolube pressure does not decrease below
7584.2 kPa (1100.0 psi) within the configured interval time. This
Auto Lube Pressure event is logged and stays active until autolube pressure
E521
Not Decreasing decreases.
(2)
After Cycle
Check for kinked or plugged lines that will prevent the decrease
in system pressure.
Immediate safe shutdown is required.

Secondary steering test indicates insufficient pump pressure.

Check for an active MID 027 - CID 420 - FMI 03 diagnostic

Secondary Steering code.
E560 Pump Pressure Not
(3) Responding to If the code is active, refer to the Diagnostic Code Procedures,
Command "MID 027 - CID 420 - FMI 03" Story in this manual for details.

If the MID 027 - CID 420 - FMI 03 diagnostic code is not active,
refer to the System Operation, "Secondary Steering System" in
this manual and use good troubleshooting to diagnose the
problem.
E562 (1) Steering Lever Has Left joystick must be "swept" fully left and right to align the
(1) Not Been Aligned to front wheel angle with the correct joystick position for that angle.
Wheel Steering Must be aligned when the machine is started.
Angle If machine is parked and the operator leaves the seat.

Possible causes for not aligning are the following:

Operator present switch is indicating no operator in the seat.
Operator must be seated.

Left Joystick is being swept too fast. Sweep slower

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Wheels are out of the accepted angle (extreme angle). Manually

move the wheels into the accepted range.
Caused by driving the machine with the parking brake ON.
E627 will occur if the machine is traveling at a speed that is
Parking Brake
equal to or greater than 8.0 km/h (5.0 mph) but less than 16.0
E627 Applied with
km/h (10.0 mph) and the parking brake switch is toggled to the
(2) Machine in Motion
ON position.

Disengage the parking brake before shifting out of neutral.

Immediate safe shutdown is required.

Parking Brake Caused by driving the machine with the parking brake ON.
E627 Applied with E627 will occur if the machine is traveling at a speed that is
(3) Machine in Motion greater than 16.0 km/h (10.0 mph) and the parking brake switch
is toggled to the ON position.

Disengage the parking brake before shifting out of neutral.

Activated when the transmission oil pressure is low for five
E644 Low Transmission seconds.
(3) Oil Pressure
Shutdown the machine and check for transmission problems.
Inching Control
E737 Active when both the inching pedal sensor and the inching pedal
Disabled Due to
(2) switch are faulted.
System Fault
Activated when the AC clutch is cycling ON and OFF more than
is expected.
High Air
E792 Decrease the temperature setting to allow the system compressor
Conditioning Clutch
(1) to stay ON longer.
Cycle Rate
Check for problems in the AC clutch relay and solenoid circuits.

E794 Steering Systems Immediate safe shutdown is required.

(3) Not Synchronized
One ECM (Implement or Transmission/Chassis) has lost steer
alignment between joystick and steer cylinders and the other
ECM is still aligned.

Can be caused by rapid key ON/OFF/ON cycle.

Shut down machine, restart and align steering (see event code
0562 above).

Check for data link communication, CID diagnostic codes:

247 (SAE J1939 Data Link)
296 (Transmission Control)

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590 (Engine Control Module)

596 (Implement Control)
Resolve and clear any active fault. Restart the machine and align
steering.

Can be caused by activation of the following CID diagnostic

codes:
1471 (Steering Control Position Sensor #1)
1472 (Steering Control Position Sensor #2)
1473 (Steering Control Position Sensor #3)
2200 (Left Steering Cylinder Position Sensor)
2201 (Right Steering Cylinder Position Sensor)
Or a failure of the Implement ECM.
Resolve and clear any active fault. Restart machine and align
steering errors.
Immediate safe shutdown is required.
Machine Speed
Excessive for
E795 (1) Machine articulation angle is greater than 5.5°. Machine will not
Machine
(3) operate in high gears.
Articulation Angle
Decrease the articulation angle to operate in the high gears.
The ECM internal clock is also known as an electronic service
hour meter. The transmission/chassis hour meter is too far out of
alignment with other ECM hour meters.
Clock Manual
E861 Use the Cat ET to synchronize the ECM hour meters. At the top
Alignment Required
(1) menu, click on Service, and Synchronize Service Hour Meters
from the drop-down menu. Next, click the Synchronize button to
synchronize all the service hour meters on the machine. A pop-
up dialog box will inform you of a successful synchronization of
each ECM.
Activation/De-activation points are not dependent on the
speed of machine.

E877 High Transmission Activated when transmission oil temperature reaches 109° C
(1) Oil Temperature (228° F) for greater than 300 seconds. Resets when oil
temperature decreases to less than 107° C (224° F).

Check the oil level of the transmission.

E877 High Transmission Activation/De-activation points are not dependent on the
(2) Oil Temperature speed of the machine.

Activated when transmission oil temperature reaches 115° C

(239° F) for 300 seconds or 120° C (248° F) for 15 seconds.
Resets when oil temperature decreases to less than 107° C (224°
F).

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· Check transmission oil level.

· Modify machine operation to reduce system load.

Immediate safe shutdown is required.
Key Input Off While
E1256
Machine in May occur if the key is turned off while the machine is operating.
(3)
Operation If this condition occurs while the keyswitch is in the ON
position, check the keyswitch circuit for a failure.
(1)
Code may be active only, will not be logged.

Copyright 1993 - 2023 Caterpillar Inc. Mon Jan 30 12:24:18 EST 2023
All Rights Reserved.
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