Bsbops 501 Project Portfolio

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Bsbops 501 Project Portfolio

International Business (Western Sydney University)

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PROJECT
P O RT F O L I O

STUDENT VERSION

BSBOPS501
MANAGE BUSINESS
RESOURCES

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BSBWRT301 Write simple documents Trainer Guide

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First published 2021

RTO Works
www.rtoworks.com.au

hello@rtoworks.com.au

0452 157 557

© 2021 RTO Works

This resource is copyright. Apart from any fair dealing for the purposes of private study, research, criticism or review as
permitted under the Copyright Act 1968, no part may be reproduced by any process without written permission as
expressed in the RTO Works License Agreement.

The information contained in this resource is, to the best of the project team’s and publisher’s knowledge true and correct.
Every effort has been made to ensure its accuracy, but the project team and publisher do not accept responsibility for any
loss, injury or damage arising from such information.

While every effort has been made to achieve strict accuracy in this resource, the publisher would welcome notification of
any errors and any suggestions for improvement. Readers are invited to write to us at hello@rtoworks.com.au.

Business Works is a series of training and assessment resources developed for qualifications within the Business Services
Training Package.

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Section 1: Analyse resource requirements 6


Section 2: Planning for resources 10
Section 3: Resource acquisition 22
Section 4: Evaluation 29

Student name: William Hansen

Assessor:

Date: 20 May 2023

Business this assessment is WORLDUCATION


based on:

Documentation reviewed as
preparation:

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Section 1: Analyse resource requirements

Complete this section before the stakeholder meeting/s.

Provide an overview of the Worlducation is a social enterprise that produces tablet computers
business and its strategic for elementary school students. We are not only concerned with
objectives and goals. hardware, but also with developing software, content, and activities
to better engage and educate primary school students.
Worlducation aims to change the way children learn in school by
implementing artificial intelligence technology that can track each
child's progress and adjust to their needs as they learn, resulting in
the best possible learning path. Worlducation envisions a world
without illiteracy, in which every child learns to read and write. As a
result, for every classroom that purchases our product, we donate
and train another classroom somewhere in the world that cannot
afford the same technology. The classrooms are then linked together
so that they can grow and collaborate throughout their learning
cycle.

Describe the regulatory and The Code of Advertising Expert Behaviour is a professional standard
legislative context of the that defines professional advertising behavior in business activities.
business that relates to It is pertinent to the control of opportunity because ethical behavior
managing resources. and conduct are essential in business activities.
Worlducation must have an ethical attitude when conducting
business or acquiring resources. The facts must be accurate and not
misleading in order to ensure a healthy transaction between the
supplier and the enterprise.

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Outline the specific objectives The goal is to increase sales in order to increase donations to needy
of the business unit/s that you classrooms.
are basing this project on.
To achieve the goal, the organization will provide a demonstration to
E.g., business unit, project or its existing customers.
department that requires these
The key performance indicator is to make a sale after every three
resources.
live demonstrations.

Resource 1 Internet and device


Which resource are you going It is required gadgets that allow you to conduct live demonstrations
to focus on for this project and for clients by way of making live streaming demonstrations of the
which activity does it relate to? use of the new tablet pc with cloud-based totally technology. This
activity requires the use of the internet.

Resource 2 Online demonstration platform


Which resource are you going It is the software that will be used to perform the stay demonstration.
to focus on for this project and It is an addition to video conferencing using a tablet computer.
which activity does it relate to?

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Resource 3 Internal organizational personnel


Which resource are you going It is the purposeful group that is participating in the stay
to focus on for this project and demonstration. The stay demonstration could be done
which activity does it relate to? collaboratively by the sales representative and technical groups.

Describe the stakeholders you Internal stakeholders


need to meet with to discuss
• Staff
the nature and level of
resource planning for all three • Management team
resources. • Finance department

Why are these stakeholders External stakeholders


part of the consultation • Customers
process?
• Clients
These may be separate
• Manufacturers
stakeholders or the same
ones for all three resources • Technical advisors
depending on the size and
• Other individuals from outside the organization
nature of the business
These stakeholders should participate in the consultation process
because they have the ability to oppose or influence any decision
through their presence. They can also have an impact on decision-
making, which is why these stakeholders should be involved in the
consultation process.

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When is this meeting/s set for? The meeting will be conducted on Dated: 18/05/2023
Provide the details of when Place: Company meeting room (Head office)
and where this meeting/s is
Time: At sharp 9:00am
occurring

What are the internal • A competitive team develops software, content, and
capabilities of the business in activities to better engage and educate students.
relation to the resourcing
• Designing the best learning path possible.
requirements?
• The long-term goal is to implement a business-to-consumer
(B2C) strategy.
• Sales are typically made through a sales representative or
an online enquiry handled by the sales team.
• Sales are recorded in an internal Enterprise Resource
Planning System (ERP System), which alerts the operations
team that an order must be delivered.

The external resourcing requirements are as follows:


What are the external
resourcing requirements? • The first is an internet service provider who provides us with
internet so that we can use it as an internal resource;
Outline any supplier or
purchasing considerations, • We need management consultants for internal staff alignment as
budget or anything else an external resourcing requirement; and
relevant to obtaining • Best tablet supplier and software creator as an external resource.
quotations here.

Quotation
We agree to supply the goods listed above in accordance with the
technical specifications for a total contract price of $50000 (fifty
thousand) within the time frame specified in the Invitation for
Quotations.

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Provide an outline of the Agenda of the meeting


agenda / main discussion
• Motive and objectives of our company and why we are here
points for this meeting/s.
• Why we need to increase the sale
Copy and paste this row if you
are having more than one • Discuss the reasons for booting the sale for increasing the
meeting and fill one out for donation for needy class rooms of the students
each meeting. • Demonstration is given to the customers that already have and
clear them the whole idea
• Taking questions and taking suggestions from the customers that
already have and ask them to infer in the decision- making process.

Complete this section after the stakeholder meeting/s.

Summarise the outcomes of • The clients are demonstrated well, and they completely understand
the meeting/s. the project.
Include any decisions that • The reasons for canceling the sale are appreciated by the clients.
were made and next steps.
• They ask questions, and they are included in the decision-making
Copy and paste this row if and suggestion process.
you are having more than one
• The cost and budgets will be discussed at the next meeting;
meeting and fill one out for
each meeting. • The methods and methods by which we will use resources will be
discussed at the next meeting; and
• How we will achieve or complete the project will be demonstrated at
the next meeting.

Attach: Business documentation reviewed ☐

Recording of meeting/s if not observed in person or online ☐


by your assessor

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Section 2: Planning for resources

You need to complete all three of the plans in this section for three different resources.

Resource Plan 1

Description of resource bid. We required the device and an internet connection in order to
demonstrate a project to clients. We want gadgets that allow us to
conduct live demonstrations for clients by way of making live
streaming demonstrations of the use of the new tablet computer with
cloud-based totally technology. We also required an internet
connection for this purpose.

Options. Option 1: We can use a projector to show the clients about the
project, and we can use cable internet, which is the best option
Outline suitable options that
because the internet is not slow and there is no signal loss.
may suit

Option2:
We can use electric white boards and laptops to demonstrate
projects to clients, or we can use Wi-Fi or DSN connections for
internet connection for the purpose of demonstrating the device and
internet to clients.
Option 3:
The final best option is to use led or display screens for the project
demonstration to the clients and to use a broadband internet
connection for this purpose. These are the three best suitable options
for the project demonstration to the clients.

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Budget and costs. Set aside money for the device and internet access.
Outline the total budget and This source's total budget is $10,000.
provide a break down of the
Breakdown of costs
costs associated with this
resource The internet connection and internet device will cost $1,000, which
includes the cost of the internet device.
The projector, led or electronic white board will cost $8,000 to
purchase. It also includes the cost of a projector pointer for the
purpose of demonstrating to clients for the project of increasing
sales.

What are the timelines for The timeframe for this will be two weeks.
identifying suitable resources
The majority of the time will be spent on purchasing devices and
and the acquisition of this
configuring devices, as well as internet and cable connections.
resource?
.

Explain how the resource will The computer and projector are purchased from a local market
be obtained/purchased supplier, and the price includes installation of the projector and
following policy and computer in the meeting room by the same local supplier.
procedures.
The internet connection is obtained from a local internet service
provider because their rates are lower than those of branded
connections.
The cost of internet includes the installation of an internet device in
the room as well as the configuration of the internet in the meeting
room.

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Explain the approval process Email for approval


for this resource.
From: williamganteng@gmail.com
To: Hansentampan@gmail.com
Subject: Requesting approval for device and internet installation
Dear Hansen,
As you are aware, we have planned and installed a computer
projector and internet access in the demonstration room. Everything
is almost finished, but we need your approval in this regard. Please
approve us so that we can finish the remaining tasks.
Looking forward to hear from you soon.
Best regards
William

Resource monitoring usage 1) Initial situation analysis (stakeholders, problems, potential)


system
2) Evaluation of alternative approaches
Develop a monitoring system
3) Intentional Change Vision
that can be used to monitor
the usage and success of this
resource in meeting business KPI : Customer Retention Mathematical way:
or project objectives.
Customer retention rate = ((NCE -NEW) / NCS)) X 100
Establish a measurable Key
Performance Indicators (KPI). *NCE= number of customers at the end of time period

Show how you approached *NEW = Number of new customers aquired during time period
establishing the KPI in a *NCS: Number of customers at start of time period
mathematical way using
problem-solving.
This can be monitored by looking at the customer churn rate,
List ways to monitor the KPI
revenue churn rate, and net incremental revenue.
including a timeframe for
evaluation. Policy on resource utilization

Develop a formal policy and How should resources be used for the purpose of globalization
procedure document and business activity?
attach to this section (note
This policy applies to all employees and individuals who have
you can develop just one
contracts with the organization in this regard.
Resource Usage Policy with
different sections for all three According to this policy, the term supplier refers to a supplier, vendor,
resources if you would like to or contractor.
do it this way).

Risk and contingency planning

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Complete the table to assess risks and develop contingencies for resources you are planning for.

Potential risks Planned Response

Risk associated with the acquisition or How will you mitigate the risk?
implementation of the resource

During the demonstration, an energy We should have a UPS system for energy breakdown,
breakdown problem may occur, causing especially in this room where the demonstration is taking
significant disruption to the place.
demonstration process.

An internet problem can occur as a We should have a good internet service provider who
result of a device or wire problem. guarantees that there will be no disruptions.

Attach: Scope of Requirements document ☐

Approval request for proposal (email) ☐

Resource Evaluation Policy and procedures developed ☐

Relevant policies and procedures related to the resource ☐


(workplace documentation or from the simulation pack)

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Resource Plan 2

Description of resource bid. We need an online platform and software to demonstrate to clients
the project of increasing the sale of tablet computers for needy
classrooms. We will need devices such as tablets or laptops, as well
as video conferencing software.

Options. Option 1: We can use Skype software to give the demonstration and
also use the laptop for video conferencing.
Outline suitable options that
may suit Option 2: We can use Google Meeting and Led for video
conferencing to give the project demonstration to remote clients.
Option 3: For this purpose, we can use team software and a tablet
PC to demonstrate the project to the clients.

Budget and costs. Make a budget for this resource.


Outline the total budget and This source's total budget is $10,000.
provide a break down of the
Breakdown of costs
costs associated with this
resource The internet connection and internet device will cost $1,000, which
includes the cost of the internet device.
The projector, led or electronic white board will cost $8,000 to
purchase. It also includes the cost of a projector pointer for the
purpose of demonstrating to clients for the project of increasing
sales.

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What are the timelines for The timeline for this will be three days.
identifying suitable resources
The majority of the time will be spent on purchasing devices, setting
and the acquisition of this
up devices, installing software in the devices, and testing the devices
resource?
before demonstration.

Explain how the resource will The devices, such as tablets, are purchased from a local supplier,
be obtained/purchased and the price includes installation and delivery. They also offer
following policy and installation in the demonstration room.
procedures.
Software such as Skype, Google Meeting, or Teams will be installed
and purchased online, but the pro version of the software will be
used.
We will purchase software from the internet or a local CD seller in the
market.

Explain the approval process Email for approval


for this resource.
From: williamganteng@gmail.com
To: hansentampan@gmail.com
Subject: Requesting approval for devices and software for video
conferencing
Dear Hansen,
As you are aware, we intend to install a computer projector and
internet access in the demonstration room. We also require video
conferencing equipment and software. Everything is almost finished,
but we need your approval in this regard. Please approve us so that
we can finish the remaining tasks.
Looking forward to hear from you soon.
Best regards
William

Resource monitoring usage KPI for the resources

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system • Within three days, set up the devices and install the software in the
devices for demonstration.
Develop a monitoring system
that can be used to monitor • At least three successful trails before the demonstration
the usage and success of this
• Completion at least one day before the demonstration
resource in meeting business
or project objectives. • One sale for every three live demonstrations

Establish a measurable Key The office is used for the performance monitoring system, and the
Performance Indicators (KPI). evaluation should be done every week before the weekly meeting.

Show how you approached Resource usage policy


establishing the KPI in a How should resources be used for the purpose of globalization
mathematical way using business activity?
problem-solving.
This policy applies to all employees and individuals who have
List ways to monitor the KPI contracts with the organization in this regard.
including a timeframe for
evaluation. According to this policy, the term supplier refers to a supplier, vendor,
or contractor.
Develop a formal policy and
procedure document and Resource usage practices for digital or tangible resources
attach to this section (note The sale of digital resources is entirely based on requirements and
you can develop just one will adhere to procurement policies and procedures. Digital
Resource Usage Policy with acquisition is also included.
different sections for all three
resources if you would like to
do it this way).

Risk and contingency planning


Complete the table to assess risks and develop contingencies for resources you are planning for.

Potential risks Planned Response

Risk associated with the acquisition or How will you mitigate the risk?
implementation of the resource

Software may be corrupted, or an We should use the pro version of the software because
application may be malfunctioning. we will not have that problem.

An internet problem can occur as a We should have a good internet service provider who
result of a device or wire problem. guarantees that there will be no disruptions.

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Attach: Scope of Requirements document ☐

Approval request for proposal (email) ☐

Resource Evaluation Policy and procedures developed ☐

Relevant policies and procedures related to the resource ☐


(workplace documentation or from the simulation pack)

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Resource Plan 3

Description of resource bid. We require internal staff to assist in giving the demonstration and
providing technical assistance. We will need some personnel, such
as sales representatives and technical personnel, to give clients a
demonstration of the new project.

Options. Option 1: We can hire internal employees to demonstrate through


promotions. We can hire sales representatives and a technical group
Outline suitable options that
through promotions to demonstrate to clients.
may suit
Option 2: We can hire internal sales representatives and a technical
group for the demonstration using an employee referral program.
Option 3: The best option for hiring internal staff for this purpose is to
advertise in the company.

Budget and costs. Make a budget for this resource.


Outline the total budget and This source's total budget is $4,000
provide a break down of the
Breakdown of costs
costs associated with this
resource The sales representatives will be charged $2,500 for this purpose.
The cost of hiring the technical group for this purpose will be $1,500.

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What are the timelines for The acquisition of this resource will take one week.
identifying suitable resources
The majority of your time will be spent on internal hiring and locating
and the acquisition of this
the best sales representatives and technical staff for this purpose.
resource?

Explain how the resource will Internal sales representatives will be hired from the sales
be obtained/purchased department, and we will find the best working group for this purpose
following policy and through promotion, referrals, or advertisement.
procedures.
We will hire the technical group by contacting the technical
department, and we will find the best technician for this purpose.

Explain the approval process Email for approval


for this resource.
From: williamganteng@gmail.com
To: hansentampan@gmail.com
Subject: Requesting approval for devices and software for video
conferencing
Dear Hansen,
As you are aware, we intend to install a computer projector and
internet access in the demonstration room. We also require video
conferencing equipment and software. Everything is almost done; we
just need your approval for the hiring of internal sales representatives
and technical group members. Please approve us so that we can
finish the remaining tasks.
Looking forward to hear from you soon.
Best regards
William

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Resource monitoring usage KPI for the resources


system
• Within one week, hire sales representatives and technical staff for
Develop a monitoring system this purpose.
that can be used to monitor
• At least three successful trails before the demonstration
the usage and success of this
resource in meeting business • Completion at least one day before the demonstration
or project objectives. • One sale for every three live demonstrations
Establish a measurable Key The office is used for the performance monitoring system, and the
Performance Indicators (KPI). evaluation should be done every week before the weekly meeting.
Show how you approached Resource usage policy
establishing the KPI in a
mathematical way using How should resources be used for the purpose of globalization
problem-solving. business activity?

List ways to monitor the KPI This policy applies to all employees and individuals who have
including a timeframe for contracts with the organization in this regard.
evaluation. According to this policy, the term supplier refers to a supplier, vendor,
Develop a formal policy and or contractor.
procedure document and Resource usage practices for digital or tangible resources
attach to this section (note
The sale of digital resources is entirely based on requirements and
you can develop just one
will adhere to procurement policies and procedures. Digital
Resource Usage Policy with
acquisition is also included.
different sections for all three
resources if you would like to
do it this way).

Risk and contingency planning


Complete the table to assess risks and develop contingencies for resources you are planning for.

Potential risks Planned Response

Risk associated with the acquisition or How will you mitigate the risk?
implementation of the resource

Sales representatives may lack We should test and evaluate the strategy before
knowledge or use the incorrect strategy presenting it to clients.
in this regard.

Technical personnel may compromise Proper passwords are used for the devices, and technical
information security. staff are not permitted to access them.

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Attach: Scope of Requirements document ☐

Approval request for proposal (email) ☐

Resource Evaluation Policy and procedures developed ☐

Relevant policies and procedures related to the resource ☐


(workplace documentation or from the simulation pack)

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Section 3: Resource acquisition

Resource 1 acquisition

Summarise the process you Email for quotation receive


went through to receive
From: williamganteng@gmail.com
quotations for this resource.
To: hansentampan@gmail.com
Subject: quotation for device and internet
Dear Hansen,
I am William from Worlducation seeking for the resource device and
internet. I will be grateful if you give me information about these
resources as soon as possible.
Looking forward a fast reply from you soon.
Best regards
William
The acquisition of resources will adhere to the organizational policies
Organisational compliance
and procedures in this regard. Quotation will review the expenditures
How did you adhere to your on resources and will be approved by the CFO before being
organisational procurement reviewed.
policy and procedures when
receiving quotations?

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Timelines This plan has a four-week timeline, and the sales consultant is
expected to visit at least ten schools.
How did you meet the
timelines you planned for?

Quotations Dell has provided us with a variety of device options.


List the suppliers/vendors you Option 1: $9,000 Dell 1
received quotations from
Option 2: Dell 2 1,0000 ''Life internet'' offered us the best internet
Attach these quotations to service for this price of $1,000.
this section of your portfolio

Supplier preference and The supplier will be selected through the recommendation of
recommendation everyone
Which supplier do you prefer Email for approval
and why? Summarise your
From: williamganteng@gmail.com
reasons here.
To: hansentampan@gmail.com
Develop an email outlining
your recommendationsto the Subject: recommendations
relevant manager and attach Dear Hansen,
this.
I have attached the quotation from the recommendations that we
discussed in the meeting; please review it and give your approval
before we proceed.
Looking forward a fast reply from you soon.
Best regards
William

Describe how youarranged The devices and internet-connected items can receive and send data

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the delivery / receival of the directly to the office.


resource and the processes
Email for approval
followed for allocation.
From: williamganteng@gmail.com
Attach any evidence here as
part of the process E.g., To: hansentampan@gmail.com
emails / receipts or delivery Subject: Approval of budget
documentation, internal
communication to staff. Dear Hansen,

If using the case study you It is stated that we have the necessary devices and that the internet
don’t actually need to service provider requested your budget approval in this regard.
purchase and receive the Looking forward a fast reply from you soon.
resource but you can make
Best regards
assumptions and develop
emails or internal William
communications about
allocation as part of the
simulation.

Attach: Quotations obtained ☐

Email recommending preferred supplier ☐

Evidence of resource allocation

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Resource 2 acquisition

Summarise the process you Email for quotation receive


went through to receive
From: williamganteng@gmail.com
quotations for this resource.
To: hansentampan@gmail.com
Subject: quotation for tablet, laptop and apps
Dear Hansen,
I'm William from Worlducation, and I'm looking for a table, laptops,
and a led for a demonstration. I would appreciate it if you could
provide me with information about these resources as soon as
possible.
Looking forward a fast reply from you soon.
Best regards
William
The acquisition of resources will adhere to the organizational policies
Organisational compliance
and procedures in this regard. Quotation will review the expenditures
How did you adhere to your on resources and will be approved by the CFO before being
organisational procurement reviewed.
policy and procedures when
receiving quotations?

Timelines This plan has a four-week timeline, and the sales consultant is
expected to visit at least ten schools.
How did you meet the
timelines you planned for?

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Quotations The Samsung outlet has provided us with a variety of device options.
List the suppliers/vendors you Option 1: $1,200 for a tablet
received quotations from
Option 2: $1,000 tablet2 'Apps will be purchased from the app store
Attach these quotations to in $100'
this section of your portfolio

Supplier preference and The supplier will be selected through the recommendation of
recommendation everyone
Which supplier do you prefer Email for approval
and why? Summarise your
From: williamganteng@gmail.com
reasons here.
To: hansentampan@gmail.com
Develop an email outlining
your recommendations to the Subject: recommendations
relevant manager and attach Dear Hansen,
this.
I have attached the quotation from the recommendations that we
discussed in the meeting; please review it and give your approval
before we proceed.
Looking forward a fast reply from you soon.
Best regards
William

Describe how you arranged The tablets, laptops and led can directly receive and sent to the
the delivery / receival of the office.
resource and the processes
Email for Approval
followed for allocation.
From: Williamganteng@gmail.com
Attach any evidence here as
part of the process E.g., To: hansentampan@gmail.com
emails / receipts or delivery Subject: Approval of budget
documentation, internal
communication to staff. Dear Hansen,

If using the case study you It is stated that we have the appropriate tablets, laptops, and best
don’t actually need to apps for this purpose and would appreciate your budget approval in
purchase and receive the this regard.
resource but you can make Looking forward a fast reply from you soon.
assumptions and develop
Best regards
emails or internal

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communications about William


allocation as part of the
simulation.

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Resource 3 acquisition

Summarise the process you Email for quotation receive


went through to receive
From: williamganteng@gmail.com
quotations for this resource.
To: hansentampan@gmail.com
Subject: quotation for staff internally hired
Dear Hansen,
I'm William from Worlducation, and I'm looking for sales
representatives and technical support. I would appreciate it if you
could provide me with information about these resources as soon as
possible.
Looking forward a fast reply from you soon.
Best regards
William
The acquisition of resources will adhere to the organizational policies
Organisational compliance
and procedures in this regard. Quotation will review the expenditures
How did you adhere to your on resources and will be approved by the CFO before being
organisational procurement reviewed.
policy and procedures when
receiving quotations?

Timelines This plan has a four-week timeline, and the sales consultant is
expected to visit at least ten schools.
How did you meet the
timelines you planned for?

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Quotations The sales department has provided the best sales representatives for
the purpose of the demonstration. The sales department has also
List the suppliers/vendors you
provided the best working people.
received quotations from
The technical department has provided us with the best technicians
Attach these quotations to
in this area.
this section of your portfolio

Supplier preference and The supplier will be selected through the recommendation of
recommendation everyone
Which supplier do you prefer Email for approval
and why? Summarise your
From: williamganteng@gmail.com
reasons here.
To: hansentampan@gmail.com
Develop an email outlining
your recommendations to the Subject: recommendations
relevant manager and attach Dear Hansen,
this.
I have attached the quotation from the recommendations that we
discussed in the meeting; please review it and give your approval
before we proceed.
Looking forward a fast reply from you soon.
Best regards
William

Describe how you arranged Internally hired sales representatives and technical staff will be
the delivery / receival of the welcomed in the office.
resource and the processes
Email for Approval
followed for allocation.
From: Williamganteng@gmail.com
Attach any evidence here as
part of the process E.g., To: hansentampan@gmail.com
emails / receipts or delivery Subject: Approval of budget
documentation, internal
communication to staff. Dear Hansen,

If using the case study you It is stated that we have the best sales representatives and technical
don’t actually need to group of people for this purpose, and we would like your budget
purchase and receive the approval in this regard.
resource but you can make Looking forward a fast reply from you soon.
assumptions and develop
Best Regards
emails or internal

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communications about William


allocation as part of the
simulation.

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Section 4: Evaluation

Resource 1 evaluation

Provide an overview of the The projector, led, and electronic white boards are all working very
level of performance of the well, and the internet is running at a high speed. Overall, the
resource according to the resource is working very well. This method easily achieves all
data reviewed. performance levels.

Has the resource been used Yes, the resource is in accordance with the specifications, policies,
in line with the product procedures, and standards, and it is performing admirably.
specifications and
product/service standards?

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How has the resource usage The budget for this resource was $10,000, and the devices and
been used according to the internet were completed for $9,000, so we are on budget; in fact, we
budget for this resource? are saving money on this resource because we use local suppliers.
Were there any budget
In this resource, there is no budget overrun.
overruns? Explain reasons if
this was the case.

Suggest improvements to Devices such as projectors can be purchased to create a faster and
work practices that could clearer image.
increase efficiency of this
For this purpose, the internet speed can be increased. More speed
resource.
will make our work more efficient and faster.
For greater clarity, we can use the best speakers and projector
pointers.

Does a corrective action need Although all of the resources are operational, there is an energy
to be taken in relation to this issue that should be addressed by utilizing a UPS system in the
resource? If yes, summarise meeting room.
this here and then implement
it. Attach evidence of this
implementation in this section.
Note: There only needs to be
one corrective action taken for
one resource. Write NA here if
you have taken this for
another resource.

Attach: Evidence of corrective action(1 only in total) ☐

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Formal report developed for management ☐

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Resource 2 evaluation

Provide an overview of the Devices such as tablets and laptops for video conferencing and apps
level of performance of the are performing very well, and the internet is running at a high speed
resource according to the overall. This method easily achieves all performance levels.
data reviewed.

Has the resource been used Yes, the resource is in accordance with the specifications, policies,
in line with the product procedures, and standards, and it is performing admirably.
specifications and
product/service standards?

How has the resource usage The budget for this resource was $10,000, and the tablets and apps
been used according to the were completed for $9,000, so we are on budget; in fact, we are
budget for this resource? saving money on this resource because we use local suppliers.
Were there any budget
In this resource, there is no budget overrun.
overruns? Explain reasons if
this was the case.

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Suggest improvements to For further advancements, the most recent models of tablets and
work practices that could laptops can be purchased.
increase efficiency of this
Pro apps and subscriptions can be used to make even more
resource.
improvements in this area.
Apps that are more secure and safe can be used.

Does a corrective action need Corrective action for apps can be taken, such as always using
to be taken in relation to this purchased apps that do not disrupt the meeting.
resource? If yes, summarise
this here and then implement
it. Attach evidence of this
implementation in this section.
Note: There only needs to be
one corrective action taken for
one resource. Write NA here if
you have taken this for
another resource.

Attach: Evidence of corrective action(1 only in total) ☐

Formal report developed for management ☐

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Resource 3 evaluation

Provide an overview of the Sales representatives and technical staff are performing admirably,
level of performance of the and all internally hired personnel are working to their full potential.
resource according to the Overall, the resource is performing admirably. This method easily
data reviewed. achieves all performance levels.

Has the resource been used Yes, the resource is in accordance with the specifications, policies,
in line with the product procedures, and standards, and it is performing admirably.
specifications and
product/service standards?

Yes, the resource is performing admirably in accordance with the


How has the resource usage
specifications, policies, procedures, and standards.
been used according to the
budget for this resource?
Were there any budget
overruns? Explain reasons if
this was the case.

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Suggest improvements to Before being used for the project, sales representatives and technical
work practices that could staff may be trained.
increase efficiency of this
Technical personnel are not permitted to use the system.
resource.
The best recruitment process can be used to hire sales
representatives and technical staff.

Does a corrective action need The system and devices must be password protected so that no
to be taken in relation to this technical personnel can access them. This will protect us from data
resource? If yes, summarise theft.
this here and then implement
it. Attach evidence of this
implementation in this section.
Note: There only needs to be
one corrective action taken for
one resource. Write NA here if
you have taken this for
another resource.

Attach: Evidence of corrective action(1 only in total) ☐

Formal report developed for management ☐

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