Bsbops 501 Project Portfolio
Bsbops 501 Project Portfolio
Bsbops 501 Project Portfolio
PROJECT
P O RT F O L I O
STUDENT VERSION
BSBOPS501
MANAGE BUSINESS
RESOURCES
RTO Works
www.rtoworks.com.au
hello@rtoworks.com.au
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The information contained in this resource is, to the best of the project team’s and publisher’s knowledge true and correct.
Every effort has been made to ensure its accuracy, but the project team and publisher do not accept responsibility for any
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Business Works is a series of training and assessment resources developed for qualifications within the Business Services
Training Package.
Assessor:
Documentation reviewed as
preparation:
Provide an overview of the Worlducation is a social enterprise that produces tablet computers
business and its strategic for elementary school students. We are not only concerned with
objectives and goals. hardware, but also with developing software, content, and activities
to better engage and educate primary school students.
Worlducation aims to change the way children learn in school by
implementing artificial intelligence technology that can track each
child's progress and adjust to their needs as they learn, resulting in
the best possible learning path. Worlducation envisions a world
without illiteracy, in which every child learns to read and write. As a
result, for every classroom that purchases our product, we donate
and train another classroom somewhere in the world that cannot
afford the same technology. The classrooms are then linked together
so that they can grow and collaborate throughout their learning
cycle.
Describe the regulatory and The Code of Advertising Expert Behaviour is a professional standard
legislative context of the that defines professional advertising behavior in business activities.
business that relates to It is pertinent to the control of opportunity because ethical behavior
managing resources. and conduct are essential in business activities.
Worlducation must have an ethical attitude when conducting
business or acquiring resources. The facts must be accurate and not
misleading in order to ensure a healthy transaction between the
supplier and the enterprise.
Outline the specific objectives The goal is to increase sales in order to increase donations to needy
of the business unit/s that you classrooms.
are basing this project on.
To achieve the goal, the organization will provide a demonstration to
E.g., business unit, project or its existing customers.
department that requires these
The key performance indicator is to make a sale after every three
resources.
live demonstrations.
When is this meeting/s set for? The meeting will be conducted on Dated: 18/05/2023
Provide the details of when Place: Company meeting room (Head office)
and where this meeting/s is
Time: At sharp 9:00am
occurring
What are the internal • A competitive team develops software, content, and
capabilities of the business in activities to better engage and educate students.
relation to the resourcing
• Designing the best learning path possible.
requirements?
• The long-term goal is to implement a business-to-consumer
(B2C) strategy.
• Sales are typically made through a sales representative or
an online enquiry handled by the sales team.
• Sales are recorded in an internal Enterprise Resource
Planning System (ERP System), which alerts the operations
team that an order must be delivered.
Quotation
We agree to supply the goods listed above in accordance with the
technical specifications for a total contract price of $50000 (fifty
thousand) within the time frame specified in the Invitation for
Quotations.
Summarise the outcomes of • The clients are demonstrated well, and they completely understand
the meeting/s. the project.
Include any decisions that • The reasons for canceling the sale are appreciated by the clients.
were made and next steps.
• They ask questions, and they are included in the decision-making
Copy and paste this row if and suggestion process.
you are having more than one
• The cost and budgets will be discussed at the next meeting;
meeting and fill one out for
each meeting. • The methods and methods by which we will use resources will be
discussed at the next meeting; and
• How we will achieve or complete the project will be demonstrated at
the next meeting.
You need to complete all three of the plans in this section for three different resources.
Resource Plan 1
Description of resource bid. We required the device and an internet connection in order to
demonstrate a project to clients. We want gadgets that allow us to
conduct live demonstrations for clients by way of making live
streaming demonstrations of the use of the new tablet computer with
cloud-based totally technology. We also required an internet
connection for this purpose.
Options. Option 1: We can use a projector to show the clients about the
project, and we can use cable internet, which is the best option
Outline suitable options that
because the internet is not slow and there is no signal loss.
may suit
Option2:
We can use electric white boards and laptops to demonstrate
projects to clients, or we can use Wi-Fi or DSN connections for
internet connection for the purpose of demonstrating the device and
internet to clients.
Option 3:
The final best option is to use led or display screens for the project
demonstration to the clients and to use a broadband internet
connection for this purpose. These are the three best suitable options
for the project demonstration to the clients.
Budget and costs. Set aside money for the device and internet access.
Outline the total budget and This source's total budget is $10,000.
provide a break down of the
Breakdown of costs
costs associated with this
resource The internet connection and internet device will cost $1,000, which
includes the cost of the internet device.
The projector, led or electronic white board will cost $8,000 to
purchase. It also includes the cost of a projector pointer for the
purpose of demonstrating to clients for the project of increasing
sales.
What are the timelines for The timeframe for this will be two weeks.
identifying suitable resources
The majority of the time will be spent on purchasing devices and
and the acquisition of this
configuring devices, as well as internet and cable connections.
resource?
.
Explain how the resource will The computer and projector are purchased from a local market
be obtained/purchased supplier, and the price includes installation of the projector and
following policy and computer in the meeting room by the same local supplier.
procedures.
The internet connection is obtained from a local internet service
provider because their rates are lower than those of branded
connections.
The cost of internet includes the installation of an internet device in
the room as well as the configuration of the internet in the meeting
room.
Show how you approached *NEW = Number of new customers aquired during time period
establishing the KPI in a *NCS: Number of customers at start of time period
mathematical way using
problem-solving.
This can be monitored by looking at the customer churn rate,
List ways to monitor the KPI
revenue churn rate, and net incremental revenue.
including a timeframe for
evaluation. Policy on resource utilization
Develop a formal policy and How should resources be used for the purpose of globalization
procedure document and business activity?
attach to this section (note
This policy applies to all employees and individuals who have
you can develop just one
contracts with the organization in this regard.
Resource Usage Policy with
different sections for all three According to this policy, the term supplier refers to a supplier, vendor,
resources if you would like to or contractor.
do it this way).
Complete the table to assess risks and develop contingencies for resources you are planning for.
Risk associated with the acquisition or How will you mitigate the risk?
implementation of the resource
During the demonstration, an energy We should have a UPS system for energy breakdown,
breakdown problem may occur, causing especially in this room where the demonstration is taking
significant disruption to the place.
demonstration process.
An internet problem can occur as a We should have a good internet service provider who
result of a device or wire problem. guarantees that there will be no disruptions.
Resource Plan 2
Description of resource bid. We need an online platform and software to demonstrate to clients
the project of increasing the sale of tablet computers for needy
classrooms. We will need devices such as tablets or laptops, as well
as video conferencing software.
Options. Option 1: We can use Skype software to give the demonstration and
also use the laptop for video conferencing.
Outline suitable options that
may suit Option 2: We can use Google Meeting and Led for video
conferencing to give the project demonstration to remote clients.
Option 3: For this purpose, we can use team software and a tablet
PC to demonstrate the project to the clients.
What are the timelines for The timeline for this will be three days.
identifying suitable resources
The majority of the time will be spent on purchasing devices, setting
and the acquisition of this
up devices, installing software in the devices, and testing the devices
resource?
before demonstration.
Explain how the resource will The devices, such as tablets, are purchased from a local supplier,
be obtained/purchased and the price includes installation and delivery. They also offer
following policy and installation in the demonstration room.
procedures.
Software such as Skype, Google Meeting, or Teams will be installed
and purchased online, but the pro version of the software will be
used.
We will purchase software from the internet or a local CD seller in the
market.
system • Within three days, set up the devices and install the software in the
devices for demonstration.
Develop a monitoring system
that can be used to monitor • At least three successful trails before the demonstration
the usage and success of this
• Completion at least one day before the demonstration
resource in meeting business
or project objectives. • One sale for every three live demonstrations
Establish a measurable Key The office is used for the performance monitoring system, and the
Performance Indicators (KPI). evaluation should be done every week before the weekly meeting.
Risk associated with the acquisition or How will you mitigate the risk?
implementation of the resource
Software may be corrupted, or an We should use the pro version of the software because
application may be malfunctioning. we will not have that problem.
An internet problem can occur as a We should have a good internet service provider who
result of a device or wire problem. guarantees that there will be no disruptions.
Resource Plan 3
Description of resource bid. We require internal staff to assist in giving the demonstration and
providing technical assistance. We will need some personnel, such
as sales representatives and technical personnel, to give clients a
demonstration of the new project.
What are the timelines for The acquisition of this resource will take one week.
identifying suitable resources
The majority of your time will be spent on internal hiring and locating
and the acquisition of this
the best sales representatives and technical staff for this purpose.
resource?
Explain how the resource will Internal sales representatives will be hired from the sales
be obtained/purchased department, and we will find the best working group for this purpose
following policy and through promotion, referrals, or advertisement.
procedures.
We will hire the technical group by contacting the technical
department, and we will find the best technician for this purpose.
List ways to monitor the KPI This policy applies to all employees and individuals who have
including a timeframe for contracts with the organization in this regard.
evaluation. According to this policy, the term supplier refers to a supplier, vendor,
Develop a formal policy and or contractor.
procedure document and Resource usage practices for digital or tangible resources
attach to this section (note
The sale of digital resources is entirely based on requirements and
you can develop just one
will adhere to procurement policies and procedures. Digital
Resource Usage Policy with
acquisition is also included.
different sections for all three
resources if you would like to
do it this way).
Risk associated with the acquisition or How will you mitigate the risk?
implementation of the resource
Sales representatives may lack We should test and evaluate the strategy before
knowledge or use the incorrect strategy presenting it to clients.
in this regard.
Technical personnel may compromise Proper passwords are used for the devices, and technical
information security. staff are not permitted to access them.
Resource 1 acquisition
Timelines This plan has a four-week timeline, and the sales consultant is
expected to visit at least ten schools.
How did you meet the
timelines you planned for?
Supplier preference and The supplier will be selected through the recommendation of
recommendation everyone
Which supplier do you prefer Email for approval
and why? Summarise your
From: williamganteng@gmail.com
reasons here.
To: hansentampan@gmail.com
Develop an email outlining
your recommendationsto the Subject: recommendations
relevant manager and attach Dear Hansen,
this.
I have attached the quotation from the recommendations that we
discussed in the meeting; please review it and give your approval
before we proceed.
Looking forward a fast reply from you soon.
Best regards
William
Describe how youarranged The devices and internet-connected items can receive and send data
If using the case study you It is stated that we have the necessary devices and that the internet
don’t actually need to service provider requested your budget approval in this regard.
purchase and receive the Looking forward a fast reply from you soon.
resource but you can make
Best regards
assumptions and develop
emails or internal William
communications about
allocation as part of the
simulation.
Resource 2 acquisition
Timelines This plan has a four-week timeline, and the sales consultant is
expected to visit at least ten schools.
How did you meet the
timelines you planned for?
Quotations The Samsung outlet has provided us with a variety of device options.
List the suppliers/vendors you Option 1: $1,200 for a tablet
received quotations from
Option 2: $1,000 tablet2 'Apps will be purchased from the app store
Attach these quotations to in $100'
this section of your portfolio
Supplier preference and The supplier will be selected through the recommendation of
recommendation everyone
Which supplier do you prefer Email for approval
and why? Summarise your
From: williamganteng@gmail.com
reasons here.
To: hansentampan@gmail.com
Develop an email outlining
your recommendations to the Subject: recommendations
relevant manager and attach Dear Hansen,
this.
I have attached the quotation from the recommendations that we
discussed in the meeting; please review it and give your approval
before we proceed.
Looking forward a fast reply from you soon.
Best regards
William
Describe how you arranged The tablets, laptops and led can directly receive and sent to the
the delivery / receival of the office.
resource and the processes
Email for Approval
followed for allocation.
From: Williamganteng@gmail.com
Attach any evidence here as
part of the process E.g., To: hansentampan@gmail.com
emails / receipts or delivery Subject: Approval of budget
documentation, internal
communication to staff. Dear Hansen,
If using the case study you It is stated that we have the appropriate tablets, laptops, and best
don’t actually need to apps for this purpose and would appreciate your budget approval in
purchase and receive the this regard.
resource but you can make Looking forward a fast reply from you soon.
assumptions and develop
Best regards
emails or internal
Resource 3 acquisition
Timelines This plan has a four-week timeline, and the sales consultant is
expected to visit at least ten schools.
How did you meet the
timelines you planned for?
Quotations The sales department has provided the best sales representatives for
the purpose of the demonstration. The sales department has also
List the suppliers/vendors you
provided the best working people.
received quotations from
The technical department has provided us with the best technicians
Attach these quotations to
in this area.
this section of your portfolio
Supplier preference and The supplier will be selected through the recommendation of
recommendation everyone
Which supplier do you prefer Email for approval
and why? Summarise your
From: williamganteng@gmail.com
reasons here.
To: hansentampan@gmail.com
Develop an email outlining
your recommendations to the Subject: recommendations
relevant manager and attach Dear Hansen,
this.
I have attached the quotation from the recommendations that we
discussed in the meeting; please review it and give your approval
before we proceed.
Looking forward a fast reply from you soon.
Best regards
William
Describe how you arranged Internally hired sales representatives and technical staff will be
the delivery / receival of the welcomed in the office.
resource and the processes
Email for Approval
followed for allocation.
From: Williamganteng@gmail.com
Attach any evidence here as
part of the process E.g., To: hansentampan@gmail.com
emails / receipts or delivery Subject: Approval of budget
documentation, internal
communication to staff. Dear Hansen,
If using the case study you It is stated that we have the best sales representatives and technical
don’t actually need to group of people for this purpose, and we would like your budget
purchase and receive the approval in this regard.
resource but you can make Looking forward a fast reply from you soon.
assumptions and develop
Best Regards
emails or internal
Section 4: Evaluation
Resource 1 evaluation
Provide an overview of the The projector, led, and electronic white boards are all working very
level of performance of the well, and the internet is running at a high speed. Overall, the
resource according to the resource is working very well. This method easily achieves all
data reviewed. performance levels.
Has the resource been used Yes, the resource is in accordance with the specifications, policies,
in line with the product procedures, and standards, and it is performing admirably.
specifications and
product/service standards?
How has the resource usage The budget for this resource was $10,000, and the devices and
been used according to the internet were completed for $9,000, so we are on budget; in fact, we
budget for this resource? are saving money on this resource because we use local suppliers.
Were there any budget
In this resource, there is no budget overrun.
overruns? Explain reasons if
this was the case.
Suggest improvements to Devices such as projectors can be purchased to create a faster and
work practices that could clearer image.
increase efficiency of this
For this purpose, the internet speed can be increased. More speed
resource.
will make our work more efficient and faster.
For greater clarity, we can use the best speakers and projector
pointers.
Does a corrective action need Although all of the resources are operational, there is an energy
to be taken in relation to this issue that should be addressed by utilizing a UPS system in the
resource? If yes, summarise meeting room.
this here and then implement
it. Attach evidence of this
implementation in this section.
Note: There only needs to be
one corrective action taken for
one resource. Write NA here if
you have taken this for
another resource.
Resource 2 evaluation
Provide an overview of the Devices such as tablets and laptops for video conferencing and apps
level of performance of the are performing very well, and the internet is running at a high speed
resource according to the overall. This method easily achieves all performance levels.
data reviewed.
Has the resource been used Yes, the resource is in accordance with the specifications, policies,
in line with the product procedures, and standards, and it is performing admirably.
specifications and
product/service standards?
How has the resource usage The budget for this resource was $10,000, and the tablets and apps
been used according to the were completed for $9,000, so we are on budget; in fact, we are
budget for this resource? saving money on this resource because we use local suppliers.
Were there any budget
In this resource, there is no budget overrun.
overruns? Explain reasons if
this was the case.
Suggest improvements to For further advancements, the most recent models of tablets and
work practices that could laptops can be purchased.
increase efficiency of this
Pro apps and subscriptions can be used to make even more
resource.
improvements in this area.
Apps that are more secure and safe can be used.
Does a corrective action need Corrective action for apps can be taken, such as always using
to be taken in relation to this purchased apps that do not disrupt the meeting.
resource? If yes, summarise
this here and then implement
it. Attach evidence of this
implementation in this section.
Note: There only needs to be
one corrective action taken for
one resource. Write NA here if
you have taken this for
another resource.
Resource 3 evaluation
Provide an overview of the Sales representatives and technical staff are performing admirably,
level of performance of the and all internally hired personnel are working to their full potential.
resource according to the Overall, the resource is performing admirably. This method easily
data reviewed. achieves all performance levels.
Has the resource been used Yes, the resource is in accordance with the specifications, policies,
in line with the product procedures, and standards, and it is performing admirably.
specifications and
product/service standards?
Suggest improvements to Before being used for the project, sales representatives and technical
work practices that could staff may be trained.
increase efficiency of this
Technical personnel are not permitted to use the system.
resource.
The best recruitment process can be used to hire sales
representatives and technical staff.
Does a corrective action need The system and devices must be password protected so that no
to be taken in relation to this technical personnel can access them. This will protect us from data
resource? If yes, summarise theft.
this here and then implement
it. Attach evidence of this
implementation in this section.
Note: There only needs to be
one corrective action taken for
one resource. Write NA here if
you have taken this for
another resource.