Luis Alvarez lufeal@me.

com • LinkedIn
Hialeah Gardens, FL, US • +1 (352) 235-5034

Summary
Cloud Administrator Profile
Highly skilled Project Manager and Analyst with over 10 years' experience in creating, solving and implementing process
oriented business solutions. Experienced with a diverse client base and analysing business strategies. Demonstrated skills in
multiple cross functional business process, Infrastructure improvement and application development projects, which involved
Solution design and architecture methods. Exceptional communication and interpersonal skills with strong organizational
abilities. business continuity and information security.

Well-versed in using software-defined data center (SDDC), infrastructure-as-a-service (IaaS), software-as-a-service (SaaS), and
backup-as-a-service (BaaS) to introduce cloud storage to clients. Demonstrated history managing cloud computing services for
organizations on consultative basis for private and public companies. Prove success collaborating with government relations,
ensuring all needs are met while also complying with related standards and procedures.

Technical Proficiencies
Tools: PowerShell 4.0, Outlook SharePoint, BitLocker, OneNote, Active Directory, VMware vSphere,
Microsoft Office, Microsoft Project, Microsoft Visio, Arcserve Backup, Commvault, Veritas Backup
Exec, Netbackup, Veritas BackupExec, ISILON, VNX, SQL Server Management Studio 2016,
Websense (Forcepoint)
Other: Information Technology Infrastructure Library (ITIL), Virtual Desktop Infrastructure (VDI), Voice over
Internet Protocol (VoIP), Fortinet Urchin Tracking Module (UTM) Dynamic Host Configuration Protocol
(DHCP), Domain Name System (DNS), Windows Internet Name Service (WINS), Wired Equivalent
Privacy (WEP), Secure Sockets Layer (SSL), Secure Shell (SSH), WAP & WAP2

Career Experience
DELLING IT LLC | Miami, FL 2022 –
Cloud Specialist
Seasoned Azure cloud engineer with over 5 years of experience in designing, deploying, and managing cloud-based solutions.
Proven ability to lead teams and deliver results in fast-paced environments. Passionate about working with cutting-edge
technologies and driving innovation.

• Managed the design, development and deployment of Azure solutions for customers using
Microsoft Azure Infrastructure as a Service (IaaS) platform.
• Provided technical expertise to customers on how best to leverage cloud technologies in order to
achieve their business goals.
• Developed infrastructure designs that meet customer requirements while considering cost,
performance, security and compliance with regulations such as HIPAA/HITECH and PCI DSS.
• Created detailed documentation including architecture diagrams, network topologies, system
specifications and other deliverables required by customers during the sales process or post-sale
support.
• Participated in pre-sales activities such as proof of concept engagements with potential customers
and participated in post-sales activities such as providing ongoing support after systems go live
for our customers.

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Luis Alvarez
Response Force 1 | El Paso, TX 2018 – 2022
IT Specialist III | Cyber Security / System Architect | IT Tech
Serve multifaceted role within the company, focusing on refugee processing, first responders, logistics, event coordination, FEMA
emergency support, UNMS, UNIFI, WINDOWS SERVER, AZURE, OFFICE 365, PFSENSE and customer service.
● Fine-tunned MS Hyper V 2016 High Availability Cluster, PFSENSE, satellite communications, AD, DNS, Tripwire, and
Handheld radio infrastructure.
● Offered information technology (IT) technical support of workstations, audio-visual, facilities, VoIP telephony, mobile, and
applications.
● Satellite farm design, installation, fine tunning and management
● Emergency – First responders LTE&Satellite – Wi-Fi deployments

FA Cloud Consulting | Florida, US & Bogota, CO 2015 – 2018

VMware Engineer
Innovated and implemented VMware solutions while troubleshooting wide range of hardware and network issues, including audio
visual, applications, workstations, mobile, facilities, and VoIP telephony.
● Provided expertise on areas like Amazon Web Services (AWS) and Azure to assist clients in joining the Cloud.
● Guaranteed optimal levels of information security by focusing on Perimeter Security and Multisite link with FortiGate.’
● Outlined, installed, and managed VMware vSphere Essentials 6.7 and vCenter Appliance 6.7 as High Availability (HA) and
Business Continuity solution.

Servicios de Valor en TI | Medellín, CO 2013 – 2014

Project Engineer
Led entire project management lifecycle (PMLC) for technical activities, including project planning, budgeting, resource allocation,
work delegation, and technical support. Installed/managed storage area network (SAN) of Dell EMC VNX
● Set up data protection and business continuity with CA Arcserve, Veeam, Symantec Backup Exec & NetBackup, as well
as EMC Data Domain.
● Successfully virtualized VMware, Xen Server, and Hyperv. Deploying multihost farms on private clouds and publishing
apps, services and desktops for the intra and extranet.
● Ensured Virtual Private Network (VPN) and wireless support, connectivity troubleshooting, and remote site support.

Freelance Project Engineer | Medellin, CO 2005 – 2013

Established subject matter expertise on various technical projects while covering inventory management, hardware upgrades,
and change control management. Purchased new systems and parts in addition to diagnosing/resolving hardware issues. Trained
end users in daily use of network and PC. Support Windows and MS Office requests. Restored and backed-up all profiles between
PCs.
● Produced images of desktops for imaging and enterprise level deploymeny, including all business applications.
● Delivered design, installation, and tuning of vSphere 5 and VMware Horizon VDI for private companies and schools,
including Columbus School, ACA, UPB, and Grupo Mundial.
● Compiled manuals for common activities by comprehensively keeping track of all support tickets after attending to
support phone calls to address client queries.

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Luis Alvarez
● Consulted on various client projects, including design, implementation, and fine-tuning of wireless network for Symetria
and VERITAS VCS for Grupo Exito.
● Effectively tested patches, updates, and upgrades of Windows within lab environment while deploying over network with
Windows Server Update Services (SUS).
● Championed successful design, implementation, fine-tuning of virtual desktop solution and perimeter security for public
and private companies like Columbus School, EEVVM, Corona, International Tooling Company, Serfinco, and Gobernación
De Antioquia.

Additional Experience

IT Support, Admin Assistant at SFE Services in Boulder Creek, CA

Completed VSAT and LTE diagnosis, repair, and fine-tuning while upgrading tablets and administering two-way radio.

IT Support at Culmen International in Dallas, TX

Provided helpdesk assistance for First Responders and FEMA Emergency Support while contributing to refugee processing and
network multifunction device setup/monitoring/

Sales Executive at VAITS, Access Team SAS in Bogota, Colombia

Sold products and services through strong relationships with prospects and network while preparing reports, identifying
business opportunities, and maintaining accurate records.

Education

Bachelor in International Business Management

Universidad EAFIT | Colombia
Licenses & Certifications

FEMA: IS-00100.c Introduction to Incident Command System, ICS-100 | IS-00102.c Preparing for Federal Disaster Operations:
FEMA Response Partners | IS-00200.c Basic Incident Command System for Initial Response | IS-00700.b An Introduction to
the National Incident Management System | IS-00800.d National Response Framework, An Introduction | IS-00815 A-B-Cs of
Temporary Emergency Power
Amazon Web Services (AWS) Cloud Architect
FAA UAV Pilot
CompTIA A+ Certification
AZURE Administrator
Ineldua Cisco Certified Network Associate (CCNA) Level 1
Microsoft Certified Professional
D-Link, Wireless Network Specialist
Citrix Certified Administrator for Presentation Server, Password Manager and Secure Gateway
EMC VNX Implementation and Management Engineer
Professional Training

Microsoft Windows 10 | VMware VCP 5.5

Level I Antiterrorism Awareness Training
Adult, Child, and Baby First Aid/CPR/AED
Structured Cable & TCP/IP Networking

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