DTF L1800 User Manual

Troubleshoot and Pro RIP Software

Maintenance Introduction
 Content
1. Printer Assembling

2. Printer Driver & RIP Software Installation

3. Testing Page & Printing

4. Powdering & Curing

5. Heat Transfer Pressing

6. Daily Operation

7. Maintenance Plan

8. Tech Support Contact Info

9. Notice and Tips

10. Warranty Policy

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 6. Daily Operation

Opening Procedures and Printing Steps:

1) Turn on the power switch at the back of the machine

2) Click the start button on the front of the machine, wait for it to flash for a few seconds to
complete the startup process, the constant light represents the startup is complete, you can
start printing
3) Click the arrow on the left side of the machine to load the print film
4) Perform a print head clean and nozzle check task in the software
5) Detect the result of print test, line drawings neatly without line breaks and no string of colors
for the standard good state.
6) Send the design to the rip software and start printing your pattern

Closing Procedures and Maintenance Steps:

1) Make sure all print jobs have been completed or deleted.

2) Clean ink spills around the print head and at the capping station, and clean the encoder strip.
3) Ensure that the print head and capping station are properly sealed.
4) Click the Start button to turn off the printer.
5) Switch off the power button on the back to turn off the power.

Environmental requirements for daily use:

1) Keep the temperature above 22℃ (71 °F), the temperature is too low will affect the activity
and fluidity of the ink
2) Keep the humidity above 50%, dry environment will accelerate the ink solvent evaporation,
more likely to lead to clogging
3) Oven baking will produce odor, it is recommended that it is placed in a ventilated location to
reduce odor
4) machine and ink can not be direct sunlight, otherwise it may cause ink deterioration

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 7.Maintenance Plan

Daily Beginning of the Daily End of the

Weekly As Needed
Day Day

Shake White Bottles 1

Nozzle Check 1
Head Cleaning 1
Fill Ink 1
Clean Around Head 1
Clean Wiper Blades 1
Clean Capping Station Top 1
Flush Capping Station Top 1
Empty Waste Tank 1
Clean Pinch Roller 1 Every New film
Clean Encoder Strip 1
Grease Carriage Rail 1
Rinse Ink Container 1
Clean Encoder disk 1

Maintenance Schedule

1. Shake White Ink Bottle: To prevent white ink from settling, please shake the white ink bottle
every day.
2. Nozzle Test (Check): Perform a nozzle test before sending a print ob to ensure that you get
good quality prints every time. Poor nozzles result in banding or over spray in the prints. Continue
Printing if you can get 90% of the channels nozzles.
3. Head Cleaning: Perform this task when you are getting less than 90% of the channels nozzles.
Perform Head cleaning is crucial to drain the capping station top and wipe the print head surface
for nozzle test and or printing. After the head cleaning is done,perform a nozzle check to see if you
can get 90% of the channels nozzles.
4. Power ink flush: Perform this when you notice any big missing nozzles or more than 50% of
channels are missing, use a syringe to draw 5 ml of ink from the ink sac and 10-20 ml of ink from
the waste ink tube, and then perform a Power Ink Flush task.

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5. Clean Around the Head: It's important to clean around the head for any build-up inks at the end

of every day. Build-up inks can get on to the print head from the wiper and can potentially
damage the print head. DO NOT USE ALCOHOL.
6. Clean Wiper Blade: Same as cleaning around the head, making sure the wiper blade is

cleaned. It is very important to obtain a good nozzle check. Any residue buildup can damage the
print head and your head cleaning may not be effective. DO NOT USE ALCOHOL.
7. Clean Capping Station Cap Top: Keeping the capping station cap tops clean is one of the

most important tasks.Your head cleaning may not be effective.Your printer may not draw out the
proper amount of ink if there are a lot of build-up inks. DO NOT USE ALCOHOL.
8. Flush Capping Station Cap with Cleaning Solution: Fill cleaning solution on the cap after the

end of the day maintenance and press the clean button to flush out the cap immediately.This will
ensure the print head is sitting on the cap. DO NOT USE ALCOHOL.
9. Regularly check whether the ink sac is broken or leakage of ink occurs, if so, please replace
the ink sac in a timely manner to avoid ink leakage to the print head, causing the print head to burn out.
10. Empty Waste Tank: Regularly check the waste ink bottle. Waste ink will overflow resulting in a dirty
work surface, Please ensure that the waste ink lines are not touching the waste ink.It may cause
negative pressure, which can cause the waste ink to reverse the ink discharge resulting in the print
head, circuit board into the ink, damage to the print head, the motherboard and other components.
11. Clean Pinch Rollers: Clean pinch rollers ensure that you have a consistent pull on the film.Film
residues can make the roller miss the turns which can cause misalignment on the White and
CMYK heads.Use a dry microfiber cloth or lint-free wipe to clean the rollers. Weekly-clean one
side, As you replace the film to new, clean 360 degrees.
12. Clean Encoder Strip: The encoder strip can be cleaned with isopropyl alcohol, simply wipe
both sides/check for any dents or ink splash.
13. Grease Carriage Rail: If you hear squeaky noise,it's time to grease the rails.Use heat-resistant

gel/paste-based grease. DO NOT USE A SPRAYER.

14. Rinse the Ink Containers: Ink can settle inside the container, please contact with Procolored
tech staff before performing this task.

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 8. Tech Support Contact Info

After-sales contact information:

E-mail/Skype: afterservice@procolored.com
Hotline: +1 9497384529
Facebook user group: https://www.facebook.com/groups/194410629223200

Working Hours:

Pacific Time (PT): From 5:00 PM on

Central Time (CT): From 7:00 PM on
Eastern Time (ET): From 8:00 PM on

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 9.Notice and Tips

1. Do not move or touch the film when the printer is in operation. This can cause a head strike.
2. Please never leave any liquid on top of the printer cover. A small spill can damage the printer.
3. Do not expose the ink, film, and powder under direct sunlight, or a humid area. Avoid high
humidity, high temperature, and direct sunlight. These will deteriorate the quality of the film,
powder, and ink and may cause an issue. Use silica packs, and keep the consumables in
containers with a lid.
4. Make sure you park the print head carriage to the capping station (back to home position) at
the end of the day, leaving it not sitting properly on the cap can dry up the head and clog the
system easily. lf you are not sure whether the print head is in position, perform a head cleaning
(from the printer) to move the print head back to the correct position
5. Make sure the film is horizontal and centered on the printing platform. Otherwise the film
creases causing a head strike and damage the printer.
6. Try to use the printer at least every 3 - 4 days. Use the moisturizer to protect the print head when
not in use on holidays.
7. Not using the printer for more than 2 weeks can cause the water-based ink to dry up which
clogs the head. If there are no print jobs available, please at least print a test strip to create a print
job. Daily maintenance is still recommended.
8. Use the correct consumables. Not using proper consumables or using other branded films, ink,
powder, cleaning solution, swab, etc can damage the printer. Mixing of different brands of
consumables, such as ink mixing, may cause blockage of the print head.
9. Refill the ink in a timely manner and do not let the ink level drop below one-third. Before adding
new ink to the machine, be sure to shake the ink bottle several times to stop the ink from settling
before adding. Seal the remaining ink properly and store it in a well-ventilated environment
protected from light.
10. Use Procolored original print heads. Other low-cost, substandard print heads are usually
refurbished through an aggressive cleaning process and have a short life span and the potential
to damage the printer's motherboard.

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11. Do not use a syringe to manually flush the print head. If the liquid comes into contact with the
print head cable, it may damage the print head and the motherboard.
12. Printer out of service for more than half an hour, perform a print head cleaning task, and then
continue to print, to avoid the situation of broken ink.
13. Do not use oversized syringes for ink extraction, as oversized syringes can cause damage to
the print head due to excessive suction.
14. Do not manually inject cleaning solution from the nozzle position of the print head with a
syringe, as this operation may easily cause damage to the print head and the motherboard.
15. Do not modify the machine yourself. Modification of the machine automatically voids the
Procolored warranty and the machine is no longer warranted any more.
16. Please follow the maintenance schedule. Not following the maintenance can cause head
clogs or serious printer damage.

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 10.Warranty Policy

Section One - Warranty Policy

1. Warranty Duration
For components not directly contact with ink, a warranty period of 12 months since printer
purchase date is provided, unless damage is user-induced. Register warranty on our website to
get warranty on some types of print head limited to one replacement.

2. Warranty Coverage

2.1 Main board

a. Main board for dual-head printer is not covered by warranty. Customers may send them in
for repairs at their own expense.
b. Main board for single-head printer is covered by a 6-month warranty period since printer
purchase. Within this warranty period, you are eligible for one replacement.

2.2 Print Head and Related Components

No warranty is provided for print heads or components that may be damaged due to contact
with ink. However, after warranty registration, the following print heads are covered by a 6-month
warranty period since printer purchase, limited to one replacement: (L1800, R1390, L800, L805,
TX800, XP600).

2.3 Warranty for Other Accessories

Other accessories are covered by a 12-month warranty period since printer purchase.

2.4 Disclaimer
a. The warranty for the ink-contact components requires the printer exclusively use
Procolored inks. Warranty coverage does not include the print head blockage resulting from the
use of inks from other brands.
b. The damage must not be caused by user negligence or misuse.
c. The damage must be confirmed by our customer service team or engineers as

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non-user-induced.

3. Warranty Costs
3.1 If the component within warranty period is damaged within one month of printer receiving,
we will bear the cost of component and covering the shipping fees.
3.2 For damage reported after one month of printer receipt, we will cover the cost of
component but will not cover the shipping fees.

Section Two - Return Policy

If the printer is received within one week and no ink is added, it can be shipped back in its
original packaging, and returns and exchanges are accepted. If any ink has been added into the
printer, we can not process returns or exchanges.
Please note that this warranty policy is subject to change, and any modifications will be
posted on our Procolored website(https://www.procolored.com/pages/warranty-policy). For
any warranty claims or inquiries, please contact our customer service team.

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