LifeCell - BioBank - Job Description - ECR & KAE

Job Description
About LifeCell: Established in 2004, LifeCell International is India's top stem cell and tissue storage
bank. We harness Cell, Genes, & Tissue Sciences to offer cutting-edge healthcare solutions, such as a
>97% donor match rate for stem cell transplants, rapid genomics testing for pregnancies & infants,
advanced wound care products and cellular skin science based cosmetics.
Business Division: BioBank (Health Bank).
Position: Executive Customer Relationship (ECR) / Key Account Executive (KAE).
Responsibilities:
1. Doctor & Hospital Relationship Management:
● Conduct in-person monthly meetings with all the assigned Gynaecologists (target doctor) to promptly
address feedback, deliver industry updates and strengthen partnership with best-in-class services.
● Utilise relationships with hospital staff to collaborate on raising awareness and enrolling expectant
parents (target client) for stem cell banking services.
2. Key Account Management:

● Establish corporate partnerships with existing & new hospitals specialising in women and child care
services (target hospitals) to drive business growth.
● Engage in proactive education of expectant parents through personalised counselling or elevator
pitches about the benefits of stem cell banking.
● Distribute educational materials during their hospital visit to stimulate interest and awareness.
3. Marketing Event Management:

● Execute minimum four marketing events per month to enhance brand visibility & patient engagement.
4. Customer Delight Management:

● Gather pertinent client information to initiate cold calls and facilitate professional in-person
presentations at their home, office, or hospital.
● Deliver engaging presentations to expectant parents to consistently meet specified sales targets.
● Deposit client funds in the company's bank account within specified timelines.
● Ensure timely provision of sample collection kits for clients and coordinate seamlessly with the
paramedic team during childbirth.
● Ensure clients and healthcare professionals receive excellent post-sales service to guarantee
satisfaction, retention, and referrals.
5. Market Intelligence:
● Provide actionable insights to drive strategic decisions based on industry trends and opportunities.
6. Performance Management:
● Meet responsibilities, adapt to change, and perform extra tasks assigned by superiors & the company.
LifeCell International Private Limited, No. 16, Vijayaraghava Road, 1st Lane, T. Nagar, Chennai - 600017, Tamil Nadu, India
1800 266 5533 | www.lifecell.in | CIN: U85196TN2004PTC053577
What We Seek:
● Experience: 0 - 3 years.
● Educational Qualification: BSc or MSc or Biotech or Pharma or MBA.
● Vehicle: Two wheeler with valid driving licence.
● Availability: Weekends and late evenings. You will avail a week-off between Tuesday and Thursday.
● Language: Proficient in English & local languages.
● Attributes: Rapport-building, Proactivity, Collaboration, Adaptability, Incentives-driven.
Learning Opportunities: Build strong connections with healthcare professionals & medical
institutions, ensuring their continuous engagement and satisfaction. Hone the art of effective
communication & host captivating marketing events to spark the interest of expectant parents. Master
the art of delivering persuasive presentations & delighting customers thereby meeting the sales goals
& elevating your performance.
What You Will Get:

1. Compensation and Benefits:
● CTC + Attractive Monthly Incentives.
● Local Conveyance.
● Comprehensive Medical Insurance.
● Company-Provided Tablet.
● Salary Advance Loan.
● By Your Own Device (BYOD).
2. Career Growth and Development:

● Speedy Path to Promotion.
● Professional Development & Training Opportunities.
● Opportunities for Internal Mobility or Transfers.
● Win Trips to National & International Destinations.
3. Employee Recognition and Engagement:
● Performance Recognition & Awards Program.
● Employee Recognition & Appreciation Events.
● Employee Referral Program with Incentives.
4. Work-Life Balance and Well-being:
● Vibrant Company Culture
● Team Building Activities and Events.
● Supportive & Collaborative Team Environment.
● Open Door Policy for Feedback & Suggestions.
We invite you to join our team & shape your future. Apply now!
LifeCell International Private Limited, No. 16, Vijayaraghava Road, 1st Lane, T. Nagar, Chennai - 600017, Tamil Nadu, India
1800 266 5533 | www.lifecell.in | CIN: U85196TN2004PTC053577

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Job Description

2. Key Account Management:

3. Marketing Event Management:

4. Customer Delight Management:

What You Will Get:

2. Career Growth and Development:

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