PROJECT REPORT

On

STUDY THE PROFILES OF HCL COMPANY

M.B.A 1ST Sem – Legal Aspects Of Business

(Session 2023-24)

GALGOTIAS UNIVERSITY

Plot No.2, Sector 17-A Yamuna Expressway, Greater Noida, Gautam

Buddh Nagar, Uttar Pradesh, India.

SUBMITTE TO SUBMITTED BY :

DR. FATIMA QASIM 1) RANVIJAY

DEPARTMENT OF SOB 2) DEV RAJ CHAUHAN

3) ANISH KUMAR SINGH

4) VIKASH CHANDRA
5) SUMIT RAHANGDALE

1
 DECLARATION
I, herby declared to the best of my knowledge and belief that the Project

report entitled as " STUDY THE PROFILES OF HCL COMPANY "

(The uses of HCL products) for HCL Infosystem being submitted to the
partial fulfillment of MASTER OF BUSINESS ADMINSTRATION
(MBA) is my original work and the project report has not formed the
basis for the award of any diploma, degree, associate ship, fellowship or
similar other titles. It has not been submitted to any other university or
institution for the award of any degree or diploma.

Hereby declare that all this work purely done by Group Member on a
primary data and secondary. It is totally free from any biasness to any
individual or any group of people.

GROUP MEMBER

1) RANVIJAY

Date: 13/01/2024 2) DEV RAJ CHAUHAN

Place: Greater Noida 3) ANISH KUMAR SING

4) VIKASH CHANDRA

5) SUMIT RAHANGDALE

2
 ACKNOWLEDGEMENT

I owe a great many thanks to a great many people who helped and
supported me during the writing of this report. My deepest thanks to
Lecturer, DR. FATIMA QASIM (the Guide of the project) for
correcting various documents of mine with attention and care. He has
taken pain to go through the project and make necessary correction as
and when needed. Thanks and appreciation to the helpful people at HCL,
for their support. I would also like to thank my Institute and my faculty
members without whom this project would have been a distant reality.

I take the opportunity to express my gratitude to all of them who in some

or other way helped me to accomplish this challenging project in HCL
Infosystems Ltd. No amount of written expression is sufficient to show
my deepest sense of gratitude to them.

My peers and friends have played an important role in helping me out

with their contribution on this topic and responding to the survey with
utmost honesty. All the efforts and assistance are truly appreciated.

3
MBA journey and all the support provided through the making
of this project.

EXECUTIVE SUMMARY

The main purpose of this project is to analyze Study the profiles of HCL
company. This project gives us an idea about the usage of IT and IT
related Profile in a given industry. It also helps us to get an insight into
a given vertical and get to know about the various pain areas, related to
hardware. Since in business, almost all the companies and their
operations are majorly dependent upon information technology, and
even the small base companies are also getting digital, or in other words
they are also hiring more computers and other IT products instead of
people. This project gives the information about how information
technology is helping companies to become more efficient and grow
faster. It also talks about the different IT companies which are in picture
and are providing services to various companies under the vertical.

The project also deals with the research about the presence of the
profiles of HCL company. This research also includes finding out the
reputation, mind share, trends in buying behavior and also the market
share of HCL brand in the Corporate and Education sector.

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 TABLE OF CONTENT

S.No Context Page .No

1 Declaration 2

2 Acknowledgment 3

3 Executive Summary 4

4 Introduction And 6-10

Nature Of Business

5 Size Of The Business Measured In Terms Of 11-16

Capital Employed
6 Details Of Promoters And Directors 17-18

7 Number Of Person Working 19-20

8 Sales Turn Over 21

9 Share Capital Of Company 22-25

5
10 Decision Making Pattern 27-30

11 Usefulness of A firm , 31-33

12 Conclusion 34

13 References 35

14 Bibliography 36

6
 1. INTRODUCTION

HCL is a global technology and IT Enterprise that operates in 31

countries. Its headquarters is in Noida, India. The company comprises
two publicly listed companies, HCL Technologies and HCL
Infosystems.

HCL was focused on addressing the IT hardware market in India for the
first two decades of its existence with some activity in the global market.

7
On termination of the joint venture with HP in 1996, HCL became an
enterprise comprising HCL Technologies and HCL Infosystems. HCL
Technologies focuses on the global IT services market, whereas HCL
Infosystems focuses on the IT hardware market in India and
in APAC countries. HCL has since then operated as a holding company.

Shiv Nagar Ajai Chowdhry

Chairman and CEO Chairman and CEO
HCL Technologies LTD. HCL Technologies LTD.

HCL Infosystem Ltd is one of the pioneers in Indian IT market, with its
origins in 1976. For over quarter of a century, HCL, have developed and
implemented solutions for multiple market segments, across a range of
technologies in India. HCL have been in the forefront in introducing
new technologies and solution.

HCL Infosystem (HCLI) draws it's strength from 29 years of experience

in handling the ever changing IT scenario strong customer relationship,
ability to provide the cutting edge technology at best value for money
and top of it, an excellent service and support infrastructure. Today HCL

8
is country's premier information enabling company. It offers one stop
shop convenience to its diverse customers having an equally set of
requirements’.

2. NATURE OF BUSINESS
HCL Technologies Limited, commonly known as HCL, is a leading
global IT services and consulting company headquartered in Noida,
India. Established in 1976, HCL has grown to become one of the largest
IT services providers in the world, with a strong presence in various
industry verticals. The nature of HCL's business is multifaceted,
encompassing a wide range of services and solutions that cater to the
evolving needs of businesses across the globe.

HCL's primary focus is on providing information technology (IT) and

business process outsourcing (BPO) services to a diverse set of clients,
spanning industries such as healthcare, finance, manufacturing, retail,
telecommunications, and more. The company operates on a global scale,
with a vast network of offices and delivery centers in multiple countries,
enabling it to serve clients in different geographies effectively.

The core services offered by HCL can be broadly categorized into

several key areas.

2.1 Application Services:

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HCL excels in developing, maintaining, and upgrading software
applications for its clients. This includes custom application
development, application modernization, and the implementation of
enterprise resource planning (ERP) systems. The company is known for
its expertise in diverse technologies, catering to the unique requirements
of each client.

2.3 Infrastructure Services:

HCL provides a comprehensive suite of infrastructure services, covering

areas such as cloud computing, data center management, network
services, end-user computing, and cybersecurity. The goal is to ensure
that clients have a robust and secure IT infrastructure that aligns with
their business objectives.

2.4 Engineering and R&D Services:

HCL has a strong presence in the engineering and research and

development (R&D) domain, offering services that span product design,
prototyping, testing, and validation. The company collaborates with
clients in industries like automotive, aerospace, and electronics to drive
innovation and accelerate product development cycles.

2.5 Digital and Analytics:

In response to the growing demand for digital transformation, HCL

provides services in areas such as digital consulting, user experience
design, analytics, and artificial intelligence (AI). These offerings help

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clients leverage the latest technologies to enhance customer experiences,
optimize operations, and make data-driven decisions.

2.6 Business Process Services:

HCL offers end-to-end business process services, including finance and

accounting, human resources outsourcing, and customer relationship
management. These services aim to streamline business processes,
improve efficiency, and enable organizations to focus on their core
competencies.

2.7 Cyber security and GRC Services:

Given the increasing importance of cyber security, HCL provides a

range of services to help clients safeguard their digital assets. This
includes risk management, threat intelligence, and compliance services
to ensure that organizations adhere to industry regulations and standards.

HCL's business model emphasizes a customer-centric approach,

focusing on understanding the unique challenges and goals of each
client. The company's commitment to innovation, combined with its
global delivery model, enables it to provide cost-effective and high-
quality solutions to a diverse clientele.

3 . Size of Business Measured in Term of Capital Employed

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 Company Name HCL Technologies Ltd.

Corporate Identity Number L74140DL1991PLC04636

9
Company Type Global IT Company
Segments IT and Business Services,
Engineering and R&D
Services, Products &
Platforms
Date of Establishment 12-Nov-91
Chairman Emeritus and Strategic Shiv Nadar
Advisor to the Board
Chairperson Roshni Nadar Malhotra
Chief Executive Officer and Managing C Vijayakumar
Director
Chief Financial Officer Prateek Aggarwal
Employee Strength 221,139 on September 30,
2023
Countries of Operation 60 Countries
Geographies Americas, Europe and
ROW
Consolidated Revenues US$ 12.9 Bn, for 12
Months Ended September

12
 30, 2023

(presentment in mi Trailing Twelve Fiscal

llions) Months Quarters
Period Ending 22- 23- 23-Sep 22- 23-
Mar Mar Sep Sep
Income Statement
Revenue 871,90 1,033,9 1,073,1 251,4 268,2
3 02 55 10 06
Operating Income 164,79 187,95 196,18 45,19 49,56
7 2 5 2 6
Net Profit 137,22 150,90 155,68 35,56 38,58
9 4 4 6 8
Diluted EPS 50.6 55.74 57.38 13.05 14.14
EBITDA 196,99 217,85 222,79 55,30 58,63
6 4 8 7 1

Balance Sheet
Cash & ST Invest. 189,17 201,01 224,12 156,8 224,1
4 4 8 66 28
Current Assets 481,47 535,59 530,59 482,7 530,5

13
 9 8 0 53 90
Total Assets 892,25 934,01 936,93 886,9
5 1 1 51
Current Liabilities 188,18 214,23 207,08 187,7 207,0
7 9 0 83 80
Total Liabilities 270,88 280,03 279,35 273,1 279,3
9 9 0 90 50
Total Equity 621,36 653,97 657,58 613,7 657,5
6 2 2 61 82
Total Debt 63,564 47,810 56,885 67,21 56,88
7 5

Cash Flow Statement

Cash Flow 172,01 183,18 234,52 41,11 68,77
Operations 1 8 4 3 7
Cash From 14,961 -40,498 -62,789 245 -
Investing 39,50
3
Cash From - - - - -
Financing 147,78 162,07 162,08 29,53 30,60
5 6 8 0 5

14
 Free Cash Flow 155,22 166,26 221,38 37,52 65,86
8 6 4 4 6

To Find Capital Employee of HCL From Given Data

Capital Employee = Total Asset – Current Liabilities

Total Asset = 936,931

Current Liabilities = 207,080

Capital Employee = 936,931 - 207,080

Capital Employee = 729851

3. Measuring Business Size

Methods (more useful when comparing firms in same industry)

Number of employees

15
Problem: highly automated firms

Sales turnover Problem: high-value production vs low-value production

Capital employed - long-term investment Problem: Firms in different

industries have very different capital equipment needs

Market capitalisation =

Problem: share price changes everyday

Market share =

Problem: more than one way to measure this

Different measures of size

1. Number of employees

Simplest measure, easy to understand, not always as it seems that more

employees mean larger business.

2.Sales turnover

Total value of sales made by a business in a given time. Effective when

comparing firms in same industry.

4 .Capital employed

It is the total value of long term finance invested in the business.

16
5. Details of Promoters , and Directors, number of person
Working

Shareholdin
g as a % of
As a
total no. of
No. of % of Number of
shares
Category & No. of fully paid Total no. total equity shares
(calculated No.
Name of the sharehold up equity shares Share held in
as per (a)
Shareholders er shares held s dematerialize
SCRR,
held held(b d form
1957)As a
)
% of
(A+B+C2)

59048664
Indian 6 5.9E+08 43.53 0 0 5.9E+08
6
Individuals/ 3 788 788 0 0 0 788

17
 Hindu
undivided
Family
Ms. Roshni
1 348 348 0 0 0 348
Nadar Malhotra
Ms. Kiran
1 72 72 0 0 0 72
Nadar
Mr. Shiv Nadar 1 368 368 0 0 0 368
Any Other 59048585
3 5.9E+08 43.53 0 0 5.9E+08
(specify) 8
HCL
Corporation 1 4589052 4589052 0.34 0 0 4589052
Pvt. Ltd.
Vama Sundari
58185584 5.82E+0
Investments 1 42.9 0 0 5.82E+08
9 8
(Delhi) Pvt. Ltd.
HCL Avitas Pvt.
1 4040957 4040957 0.3 0 0 4040957
Ltd.
22333101 2.23E+0
Foreign 1 16.46 0 0 2.23E+08
6 8
Any Other 22333101 2.23E+0
1 16.46 0 0 2.23E+08
(specify) 6 8
HCL Holdings 22333101 2.23E+0
1 16.46 0 0 2.23E+08
Private Ltd. 6 8
81381766 8.14E+0
Grand Total 7 59.99 0 0 8.14E+08
2 8

The promotor/promotors of HCL Technologies Ltd are :

 ROSHNI NADAR MALHOTRA

 Deepak Kapoor
 S Madhavan, Mohan Chellappa
 Nishi Vasudeva
 Robin Abrams
 Sosale Shankara Sastry

18
  Shikhar Neelkamal Malhotra
 R Srinivasan Ramanathan
 Simon John England
 Thomas Sieber
 VANITHA NARAYANAN
 C Vijayakumar

6. Number of person working

About us. HCLTech is a global technology company, home to more than

221,000 people across 60 countries, delivering industry-leading
capabilities centered around digital, engineering, cloud and AI, powered
by a broad portfolio of technology services and products.

19
7. Chairmanship/ Membership of Directors in Committees of
the Board of Directors of the Company

S. Director Audit Nomination Stakehol Corporat Financ Employees Risk

No. Commi & ders’ e Social e ’ Stock Manage
ttee Remunerati Relation Responsi Commi ment
on ship bility ttee Option Committ
Committee Committ Committee Allotment ee
ee Committee
Executive Directors
1 Mr. Shiv N.A. Member Mem Chair Membe Mem N.A.

20
 . Nadar ber man r ber
Non-Independent Non-Executive Directors
2 Ms. Roshni N.A. Member Mem Mem N.A. N.A. N.A.
. Nadar ber ber
Malhotra
3 Mr.
N.A. N N.A. N.A. Memb N.A. N.A.
. Sudhi
. er
ndar
A
Krish
.
na
Khan
na
Independent, Non-Executive Directors
4 Ms. Robin
Membe Mem N.A. N.A. N.A. N.A. Mem
. Ann Abrams
r ber ber
5 Mr.
N.A. Chair N.A. N.A. Memb N.A. N.A.
. Ramanathan
man er
Srinivasan
6 Mr. Amal
Chairma N.A. N.A. N.A. Chair N.A. Chair
. Ganguli
n man man
7 Dr. Sosale N.A. N.A. N.A. N.A. N.A. N.A. N.A.
. Shankara
Sastry
8 Mr. Membe N.A. Chair Mem Memb Mem Mem
. Subramanian r man ber er ber ber
Madhavan
9 Mr. Keki Membe N.A. N.A. N.A. N.A. N.A. Mem
. Mistry r ber
1 Mr. Thomas N.A. N.A. N.A. N.A. N.A. N.A. N.A.
0 Sieber *
.

8. Sales Turnover

The latest Working Capital/Sales ratio of HCL TECHNOLOGIES

is 3.16 based on Mar 2023 Consolidated results.

Year Working Capital/Sales

Mar 2023 3.16

21
 Mar 2022 2.93

Mar 2021 2.94

Mar 2020 4.81

Mar 2019 3.47

Working Capital/Sales(x)

4.81

3.47
2.94 3.16

Jan/19 Jan/20 Jan/21 Jan/22 Jan/23

Working Capital/Sales(x)

9. Share capital of the company

22
 Issued
Instru Authorize
Period Capita - P A I D U P -
ment d Capital
l

Face
(Rs. Shares
From To (Rs. cr) Valu Capital
cr) (nos)
e

2022-20 Equity 603.4 542.7 2,713,665,0 2 542.73

23 Share 3 96

2021- Equity 603.4 542.7 2,713,665,0 2 542.73

2022 Share 3 96

2020- Equity 603.4 542.7 2,713,665,0 2 542.73

2021 Share 3 96

2019- Equity 600 542.7 2,713,665,0 2 542.73

2020 Share 3 96

2018- Equity 300 271.2 1,356,278,8 2 271.26

2019 Share 6 68

23
 Issued
Instru Authorize
Period Capita - P A I D U P -
ment d Capital
l

Face
(Rs. Shares
From To (Rs. cr) Valu Capital
cr) (nos)
e

2017- Equity 300 278.4 1,392,246,3 2 278.45

2018 Share 5 84

2016- Equity 300 285.3 1,426,783,4 2 285.36

2017 Share 6 24

2015- Equity 300 282.0 1,410,381,3 2 282.08

2016 Share 8 14

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 Authorized Capital (Rs. cr)
20222023 Equity Share
20212022 Equity Share
20202021 Equity Share
20192020 Equity Share
20182019 Equity Share
20172018 Equity Share
20162017 Equity Share
20152016 Equity Share
20142015 Equity Share

Equity Share Capital:

This is the amount of money raised by a company through the issuance

of common shares.

Equity shareholders are the owners of the company and have voting
rights in proportion to their shareholdings.

HCL Technologies may issue additional equity shares through methods

such as initial public offerings (IPOs) or follow-on public offerings to
raise capital.

Preference Share Capital:

Preference shares are a type of share that carries certain preferences over
equity shares. Preference shareholders receive a fixed dividend before
any dividend is paid to equity shareholders.

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However, preference shareholders usually do not have voting rights or
have limited voting rights.

Changes in Share Capital:

Companies can alter their share capital structure through various actions,
including issuing new shares, buying back existing shares, or issuing
bonus shares.

Share buybacks involve a company purchasing its own shares from the
open market, reducing the number of outstanding shares.

Bonus issues involve the distribution of additional shares to existing

shareholders without any additional cost, usually in proportion to their
current holdings.

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 10. Decision Making Pattern

10.1 Decentralized Decision-Making:

HCL Technologies is known for its unique management philosophy

called "Employees First, Customers Second" (EFCS).

10.2 Collaborative Decision-Making:

HCL promotes a culture of collaboration and teamwork. Decision-

making may involve input from multiple stakeholders, including
employees, managers, and sometimes even customers, fostering a
collaborative environment.

10.3 Data-Driven Decision-Making:

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Like many technology companies, HCL likely emphasizes data-driven
decision-making. Analyzing data and metrics can play a significant role
in shaping strategies and operational decisions.

10.4 Innovation and Agility:

Decision-making may be geared towards fostering an agile organization

that can quickly respond to changes in the business environment and
technology landscape.

Customer-Centric Decision-Making:

Given its focus on customer satisfaction, decisions at HCL may be

aligned with meeting and exceeding customer expectations.

10.5 Leadership Influence:

The leadership style of top executives, including the CEO and other key
leaders, can significantly impact the decision-making pattern.

10.6 Risk Management:

In the dynamic field of technology, risk management is crucial.

10.7 Continuous Improvement:

HCL may emphasize a culture of continuous improvement, where

decisions are not seen as one-time events but as part of an ongoing
process of learning and adaptation.

28
Willingness To Expand And Relevant Considerations

10.8 Market Demand and Opportunities:

Companies assess the demand for their products and services in potential
markets. Identifying growth opportunities helps in determining the
feasibility of expansion.

10.9 Market Research:

Conducting thorough market research helps in understanding the local

business environment, competition, regulatory landscape, and customer
preferences.

10.10 Strategic Alignment:

Expansion plans are usually aligned with the company's overall strategic
objectives. Considerations may include whether the expansion fits into
the existing business model and contributes to long-term goals.

10.11 Technology and Infrastructure:

For a technology-focused company like HCL, evaluating the

technological infrastructure and capabilities of the target market is
crucial. The availability of skilled talent and technological resources is
also considered.

10.12 Regulatory and Compliance Factors:

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Companies assess the regulatory environment of the target region to
ensure compliance with local laws and regulations. This includes
understanding tax implications, labor laws, and other regulatory
requirements.

10.13 Risk Assessment:

Companies evaluate the risks associated with expansion, including

economic, political, and operational risks. Mitigation strategies are
developed to address potential challenges.

10.14 Financial Considerations:

Financial feasibility is a critical aspect. Companies evaluate the cost of

expansion, potential return on investment, and the financial stability of
the new market.

10.15 Cultural Understanding:

Understanding the cultural nuances of a new market is essential. This

includes adapting products, services, and communication strategies to
resonate with the local audience.

10.16 Partnerships and Alliances:

Establishing local partnerships or alliances can facilitate smoother entry

into a new market. Collaborations with local

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 11. Usefulness of a form (why private or public company)

The definition of a public company under the Companies Act, 2013 is a

negative definition which basically implies how not to identify a public
company.

As per provisions of section 2(71) of the Companies Act, 2013, a public

company is any joint stock company incorporated under the Companies
Act 2013 and is not a private company. Such companies have a
minimum paid-up capital of Rs. 5,00,000 and require a minimum of 7
members to form a private company.

HCL Corporation Limited is a Non-govt company, incorporated on 26

Aug, 1994. It's a public unlisted company and is classified as'company
limited by shares'. Company's authorized capital stands at Rs 2500.0
lakhs and has 0.0% paid-up capital which is Rs 0.0 lakhs.

HCLTech campus in Noida

Formerly Hindustan Computers Private Limited

Type Public

Traded as BSE: 532281 NSE: HCLTECH BSE SENSEX Constituent

NSE NIFTY 50 Constituent

ISIN INE860A01027

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Industry Information technology Consulting Outsourcing

Founded 11 August 1976; 47 years ago[1]

Founder Shiv Nadar

Headquarters Noida, Uttar Pradesh India

Area served Worldwide

Key people Roshni Nadar Malhotra (Chairperson)

Shiv Nadar (Chairman Emeritus & CSO) [2]

C Vijayakumar (CEO)[3]

Products HCL Notes/Domino

HCL AppScan

HCL Connections

HCL Commerce

Actian

HCL BigFix

Starschema

WebSphere Portal

Ingres

HCL Unica

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 HCL Sametime

HCL iNotes

Services Software[4]

Revenue ₹102,814 crore (US$13 billion)[5] (2023)

Operating income ₹19,488 crore (US$2.4 billion)[5] (2023)

Net income ₹16,146 crore (US$2.0 billion)[5] (2023)

Total assets ₹93,411 crore (US$12 billion)[5] (2023)

Total equity ₹65,398 crore (US$8.2 billion)[5] (2023)

Owner Shiv Nadar (60.77%)

Number of employees 225,944 (2023)[2]

Parent HCL Group

33
 CONCLUSION

This project was carried out to study the customer satisfaction of HCI.
products services and also to find the customers' expectations and needs
of the products. This also enabled to understand the dealers and
customers relationship. During this research various types of users and
customers were met.

The Results and findings of this research study clearly exemplifies the
fact that an indepth market study has been conducted and all the
objectives set for this research work has been fully accomplished and the
analysis has been performed.

Owing my thanks for HCL infosystems Frontline division, for offering

me wonderful opportunity to explore basics of Customer Relationship
Management (CRM) & finally to conclude the researcher states that this
project has given him a very good experience about the Customers.

I hope that this opportunity would be highly helpful for me in my career.

34
 REFERENCES

https://en.wikipedia.org/wiki/Public_company

https://www.hcltech.com/sites/default/files/documents/
investor-reports/AnnualReport2022.pdf

https://www.hcltech.com/leadership

https://en.wikipedia.org/wiki/HCLTech

35
 BIBLIOGRAPHY

1. HCL web site:

https://hcl.com/

https://hclinfosystems.com/

https://www.hcltech.com/

4. Other web site:

https://www.wikipedia.com/

https://www.slideshare.net/

http://www.indiainformation.com/

https://indiankanoon.org/

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37