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Vikas Bharati Public School
Business, Trade and Commerce, Emerging Modes of Business and Social Responsibilities of Business
Class - XI Commerce
Business Studies
1. OLX marketplace is a platform for buying and selling services and goods such as electronics, fashion
items, furniture, household goods and services by making it fast and easy for anyone to post a listing
through their mobile phone or on the web. Identify the component of e-business being described above.
a) B2B Commerce b) B2C Commerce c) Intra-B Commerce d) C2C Commerce
2. Which of the following statement is incorrect?

a) Ethical behaviour is above the behaviour required by law.
b) Top management plays a crucial role in guiding the entire organization towards ethical behaviour.
c) Employees should not be involved in the process of developing ethical programmes.
d) Ethics are essential for every business and for the progress of any society.
3. Choose the correct statement about Synthetical Industry:

a) Industry engaged in analyzing and separating basic raw materials into different finished products.
b) Industry engaged in combining two or more raw materials together in the manufacturing process to
make the final product.
c) Industry in which a product passes through various stages to become a final product.
d) Industry in which different components are assembled to make a new product.
4. Which of the following alone can ensure effective ethic programme in a business enterprise?
a) Publication of a code b) Involvement of business
c) Establishment of compliance mechanisms d) All of them
5. UPI stands for __________________________.

(A) Unified Payment Interface (C)Union payment Interface
(B) Union Pay Interface (D)Unique Payment Interface
6. Providing accurate and up-to-date information on the financial position of the company is a responsibility
of business towards:
a) shareholders or owners b) workers c) consumers d) government and community
7. Nutan General Store is a big businessman deals in selling Nestle products in his locality. He purchased
products of Nestle directly from the State Distributor in bulk quantities and sold in the market. Small
shopkeepers from different corners of the city.
Identify the type of trade followed by Nutan General Store.
(A) Wholesale Trade (B) Retail Trade (C) International Trade (D) Entrepot Trade
8. Read the following statements carefully and choose the correct alternative from the following :
Statement I: Ethical business behaviour is beneficial only for the society and not for the business
enterprise.
Statement II: Employees should not be involved in the process of developing ethical programmes.
Alternatives:
a) Both the statements are true. b) Both the statements are false.
c) Statement I is true and Statement II is false. d) Statement II is true and statement I is false
9. Warehousing facilitates the availability of goods as and when required. By doing this, which of the
following utilities are provided by warehousing?
a) Place Utility b) Person Utility c) Both (a) & (b) d) Neither (a) & (b)
10. ……………. Enables the customers to shop at their own convenience at any time (24x7).
a) Traditional Business b) e-Business
c) Both (a) & (b) d) None of these
11. JPMG is one of the largest transportation industry in India provides services for different projects
including residential, commercial office, retail, industrial, logistics, hospitality and other areas too. It’s a
familiar name among the business houses in the country because of the large dependency factor. Which
type of Industry discussed in the above case?
(A) Genetic Industry (B) Tertiary Industry (C) Processing Industry (D) Assembly Industry
12. Assertion (A): Profit earning is essential for the survival, growth and expansion of any business.
Reason (R): It is the sole objective of all business firms.
a) (A) Both A and R are true and R is the correct explanation of A
b) Both A and R are true, but R is not the correct explanation of A
c) A is correct, but R is incorrect
d) A is incorrect, but R is correct
13. Which type of e-business transaction is highlighted in the following cases?

i) Complaint lobed by a customer at the company’s call centre.
ii) Withdrawal of money from ATM.
III) Employees send their daily report through e-mail.
iv) Sale of used books through eBay.com.
v) Conducting surveys to determine customer’s preference.
vi) Purchase of security lock system by Hyundai from Autocops.
vii) Inventory and cash management of an organization.
viii) Recruitment and selection of employees.
14. Case Studies (source based questions) :

Sankalp is a successful entrepreneur dealing in Automobile sector especially with Two Wheelers at
Ahmedabad. He has been constantly earning good profit from his business and investing surplus towards
expansion of his business. All the latest TwoWheeler models are available at his showroom. His
marketing and sales team are managed to create new customers from time to time. His unique style of
business management has brought him success.
1 Name the type of Business activity in which Sankalp is involved?

(A) Tertiary industries (B) Secondary industries (C) Trade (D) Auxiliaries to trade
2 Name the type of economic activities performs by Sankalp.
(A) Business (B) Profession (C) Employment(D) Religious Movement
3 Which type of objectives followed by the entrepreneur?
(A) Economic Objective (C) Organizational Objective
(B) Social Objective (D) Management Objective
4 Which of the following points are involved in the objective identified in part (b) above?
(A) Profit Earning (B) Creating Customers (C) Innovation (D) All of the above
Do the following Question in your Business Studies Register:
1. Discuss the difference between e-business and traditional business on the basis of :
i) Locational requirements.
ii) Nature of human capital needed
iii) Operating Cost
2. Discuss any four reasons which justify the need for pollution control by business firms even though it
leads to drain of their precious resources.
3. Give the meaning of social responsibility of business. State any five reasons in favour of assuming social
responsibility.
4. Sunstar Steel Ltd., a leading manufacturer of iron and steel decided to setup a new factory in a remote
area of Rajasthan, so that unemployed youth from the rural areas could get same opportunities as those
available in the urban areas. This initiative has raised the standard of living of people in rural areas. All
children in these families are getting good education and these families are also actively contributing to
nation building process through their dedicated work.
Identify and explain the objective of business being followed by the company.
5. Ganga Ltd. is a reputed company manufacturing computers. The company is earning a considerable profit.
Both the proprietors and the employees are putting their best efforts to make good quality products
available to the customers at a low price, paying its shareholders a good amount of dividends and the
employees a reasonable remuneration this contributes to the successful operations of the business. With
increased profits over time, the company’s foundation becomes strong, and it earns a good reputation in
the society. It utilizes its profit to finance its growth and expansion requirements.
Quote the lines from the above para and identify the role of profit in business of Ganga Ltd. highlighted.
6. E-business offers numerous benefits ’. Justify your answer by giving suitable reasons.
7. GMR Industries entered the airports space in early 20s and is today counted amongst the top 5 airport
private airport developer and operators globally. GMR Industries presently owns and operates
Delhi International Airport and Hyderabad International Airports. Apart from being the largest private
airport company in India, GMR Industries is the only Indian airport developer to have developer to have
developed and operated airports outside India.
b) Identify the types of industry and its category being discussed in above case.
c) What is the other category of the above identified type of industry?

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Vikas Bharati Public School

2. Which of the following statement is incorrect?

3. Choose the correct statement about Synthetical Industry:

5. UPI stands for __________________________.

13. Which type of e-business transaction is highlighted in the following cases?

14. Case Studies (source based questions) :

1 Name the type of Business activity in which Sankalp is involved?

Do the following Question in your Business Studies Register:

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