OWNER’S MANUAL

XTR / EXQ / EXS Evaporative Coolers

ILL1672-A

(English)

Original English Instructions

IMPORTANT SAFETY
INSTRUCTIONS
READ AND SAVE THESE If the supply cord is damaged,
INSTRUCTIONS FOR it must be replaced by the
FUTURE REFERENCE manufacturer, its service agent
or similarly qualified persons in
FOR EUROPE order to avoid a hazard.
This appliance can be used
by children aged from 8 years WARNING - TO REDUCE THE
and above and persons with RISK OF FIRE, ELECTRIC
reduced physical, sensory SHOCK, OR INJURY TO
or mental capabilities or PERSONS, OBSERVE THE
lack of experience and FOLLOWING:
knowledge if they have a) Use this unit only in the
been given supervision or manner intended by the
instruction concerning use manufacturer. If you have
of the appliance in a safe questions, contact the
way and understand the manufacturer.
hazards involved. Children b) Before servicing or cleaning
shall not play with the unit, switch power off at
appliance. Cleaning and user service panel and lock the
maintenance shall not be made service disconnecting means
by children without supervision. to prevent power from being
FOR AUSTRALIA, NEW switched on accidentally. When
ZEALAND & OTHER NON- the service disconnecting
EUROPEAN COUNTRIES means cannot be locked,
securely fasten a prominent
This appliance is not intended warning device, such as a tag,
for use by persons (including to the service panel.
children) with reduced physical,
sensory or mental capabilities, Never force parts to fit because
or lack of experience and all parts are designed to fit
knowledge, unless they have together easily without undue
been given supervision or force.
instruction concerning use Never drill holes in the cooler’s
of the appliance by a person water reservoir.
responsible for their safety.
Children should be supervised
to ensure that they do not play
with the appliance.

BREEZAIR EXQ/EZQ/EXS EVAPORATIVE COOLER OWNER’S MANUAL | i

IMPORTANT SAFETY
INSTRUCTIONS
IMPORTANT NOTES! ANY FAILURE TO CARRY
In areas where temperatures OUT THE REQUIRED
can cause water supply pipes MAINTENANCE
to freeze, a drain down facility AND SERVICING
should be provided during the REQUIREMENTS, AND ANY
installation. This drain down FAILURE TO PROPERLY FILL
facility must be activated prior OUT THE MAINTENANCE
to freezing conditions, to avoid SCHEDULE, WILL VOID
possible damage to the cooler YOUR WARRANTY.
components.
Details on how to register your
product warranty can be found
near the end of this Owner’s
Manual.
As with any product that has
moving parts or is subject
to wear and tear, it is VERY
IMPORTANT that you maintain
the product and have it regularly
serviced. It is a condition of
warranty cover for your product
that you comply with all of
the maintenance and service
requirements set out in the
Owner’s Manual. Compliance
with these requirements will
prolong the life of your product.
Further, it is also a condition of
warranty cover that each item
in the Maintenance Schedule
in the Owner’s Manual is
performed with the frequency
indicated, by a qualified,
licensed technician, and that
the Maintenance Schedule
is properly filled out (i.e.
names, signature, date, and
action taken) when the item is
completed.
ii |
TABLE OF CONTENTS

OPERATING YOUR COOLER 1

MAGIQTOUCH CONTROLLER OPERATION
About Appliance 1
Min/Max Set Temperature 1
Night Quiet Mode 1
Manual Drain 1
Pad Flush 1
Drain and Dry 1
Autoclean 1
External Sensor 1
MAGIQCOOL CONTROLLER SETTINGS
Manual mode 2
Auto mode 2
MAGIQCOOL CONTROLLER OPERATION
Turning the Cooler On 2
Preparing to Start 2
Manual Mode 2
Auto Mode 3
Delayed Start or Stop 3
Programming In Manual Mode 3
Programming In Auto Mode 4
Service Mode 4
Drain Mode (Cooler switched OFF) 5
WATER MANAGEMENT
WATERMISER® 5
Drain Valve 6
Bleed System 6
POWER OUTAGES 6
MAINTENANCE
Health Regulations 7
Access For Servicing And Maintenance 7
Residential Maintenance Schedule 8
Requirements For All Coolers (Every 2 Years) 8
Additional Requirements For Coolers With Bleed System 9
Service Record 10
Commercial / Industrial Maintenance Schedule 11
Requirements For All Coolers (Every 3 Months Or Twice Per Year) 11
Additional Requirements For High Operation Hours (Every Year) 12
Service Record 13
TROUBLESHOOTING 14
HOW TO REGISTER YOUR PRODUCT WARRANTY (Australia only) 15
WARRANTY TERMS AND INFORMATION (Australia only) 16

BREEZAIR EXQ/EZQ/EXS EVAPORATIVE COOLER OWNER’S MANUAL | iii

Hello and congratulations on
purchasing a Seeley evaporative
cooler Your MagIQtouch Controller contains a settings
At Seeley International we manufacture menu, which gives you access to information
Breezair® evaporative coolers from the highest about your evaporative cooler and to extra
quality materials, and we have designed the functions including:
product to provide many years of economical, About Appliance
trouble-free cooling. Access information about the appliances
installed in your system.
OPERATING YOUR COOLER Min/Max Set Temperature
To provide efficient cooling or ventilation the
You can change the minimum and maximum
building must have sufficient exhaust openings
temperature displayed on your slider,
to the outside of the building. To assist air flow,
depending on what temperature range you
open windows and doors that are farthest from
prefer your system to work within.
the outlet vent in each room. In these rooms,
provide an exhaust opening about 2 times the Night Quiet Mode
vent size of the room. Restrict fan speed over the night time period
Where the design of the building prevents for a quiet night’s sleep.
adequate exhaust, consideration should Manual Drain
be given to the provision of mechanical This will turn the cooler off and drain the tank.
extractions, such as an exhaust fan.
Pad Flush
There are three main ways that an evaporative
cooler can operate to provide cooling comfort. This will turn the cooler off and run the pumps
for a specified time. Use this feature to flush
• The cooler can be set at a constant fan the cooler pads.
speed, without reference to the current
temperature. Drain and Dry
• The cooler can be given a temperature This option allows you to nominate a time each
target, in which case it will vary the fan day when the cooler will drain the tank and run
speed in order to get as close to the the fan for 1 hour.
target as possible. (Note! Humid weather Autoclean
conditions may limit what temperatures can
Select the preferred cleaning interval (50 / 100
be achieved.)
/ 200 hrs). At 8.00am after the selected running
• The cooler can be set to a fan only mode, hours has been reached, the cooler will drain
providing air circulation only. the tank, fill with fresh water and operate the
pump for 5 minutes. When complete, drains
MAGIQTOUCH CONTROLLER the tank and returns to previous operation
OPERATION mode.
External Sensor
XTR and EXS models are fitted with an external
air sensor. When switched on, it displays a live
external ambient temperature reading on the
wall controller. A desired external temperature
set point can be programmed to turn off the
pump conserving water usage and reducing
humidity while the cooler is running. In addition
where climate conditions are close to freezing,
an external temperature set point can be
programmed to auto drain the tank and prevent
freezing conditions damaging the tank.
ILL1582-A
Note! There are some settings, which are
Refer to the Owner’s Manual supplied with the locked and are only for installers or service
controller for operating instructions. technicians.

BREEZAIR EXQ/EXS EVAPORATIVE COOLER OWNER’S MANUAL | 1

MAGIQCOOL CONTROLLER
SETTINGS
MagIQcool Wall Controllers can operate in MAGIQCOOL CONTROLLER
manual or automatic mode. OPERATION
Manual mode
Manual mode will allow you to change settings
for operating the cooler, such as altering
fan speeds, pump control and manual drain
control.

Auto mode
Auto mode will allow thermostatic control to set
temperature targets / operating settings. It has
the capability of programming ON/OFF delay
times, enabling the cooler to automatically
start up or shut down after a specified period
of hours.
At all times the MagIQcool Controller will ILL2121-A

monitor the cooler for faults and report them to

the controller’s screen for your reference. Turning the Cooler On
The wall control can be switched on and off by
pressing the button. The wall control
will remember the previous setting it was in
when the cooler was last used.

Preparing to Start
Whenever you select AUTO mode or COOL
in MANUAL mode, the cooler will take a
few minutes to start as it fills with water and
saturates the cooling pads. The time will be
decreased if the tank is full or the cooler has
only recently been turned OFF.
During this time “Preparing to Start” will flash
on the display.

Manual Mode
With the wall control switched ON,
press the button until MAN is shown
on the display.

ILL1122-A

2 |
MAGIQCOOL CONTROLLER
OPERATION
You may then press the button to Delayed Start or Stop
switch between COOL and VENT (where fresh The cooler can be programmed to start at a
air is being delivered but not cooled). specific time or stop at a specific time.
The delayed start time can only be
programmed when the cooler is OFF. To
program the cooler to start in a certain amount
of hours use the following sequence:

Programming In Manual Mode

(1)...... Press the button.
(2)...... Press the button until MAN is
displayed on the screen.
(3)...... Press the or button
until the desired fan speed is displayed by the
bars in the middle of the screen.
ILL1123-B

Once COOL or VENT has been selected, the

wall control will maintain a constant fan speed.
This is indicated by the bar graph shown on
the display.
To increase or decrease the fan speed
required, press either the or
button.

Auto Mode
To select the AUTO mode press the
button until AUTO is shown on the display.

ILL1118-A

(4)...... Press the button to set either

COOL or VENT.
(5)...... Press the button and the ‘starts
in’ time will start flashing.
Use the and buttons to select
the desired time.
(6)...... Press again.

ILL1124-A

In AUTO mode the cooler will remember the

last setting used. Press the button if
you require more cool air or the button
if you require less. Don’t alter the setting
however, until the room temperature has
stabilised.

BREEZAIR EXQ/EXS EVAPORATIVE COOLER OWNER’S MANUAL | 3

MAGIQCOOL CONTROLLER
OPERATION
Programming In Auto Mode Service Mode
(1)...... Press the button. When a fault has been recognised by the wall
(2)...... Press the button until AUTO is control the word “Service” flashes on the
displayed. screen.
(3)...... Press the button and the
"Starts in" time will start flashing.
Use the or button to select
the hour.
(4)...... Press again.

ILL1120-B

When “Service” is displayed it may be

necessary for you to phone the service number
located near the back of this manual. However,
before doing so, turn the wall control OFF. You
will notice a number flashing at the bottom of
the screen. This number indicates the reason
ILL1117-B for requiring service.

The delayed stop time can only be

programmed once the cooler is ON. This is
ideal if you are going to bed but don’t want to
turn the cooler off straight away. To program
the delayed time in which you want the cooler
to stop use the following sequence:
(1)......Select the button and the
"Stops in" time will start flashing.
Use the and buttons to select
the desired off time.
(2)......Press again. ILL1121-B

Please write this number down, then push

the button to turn the cooler back on.
If after a short time “Service” is again shown
on the display, turn the wall control OFF and
check if the flashing number is the same. If it
is the same check for the following possible
problems.
However, we do recommend that any checks
be carried out by an authorised dealer or
service agent.

ILL1119-B

4 |
MAGIQCOOL CONTROLLER
OPERATION
If ‘02’ is displayed WATER MANAGEMENT
(1)......Check that the water supply tap to the
Your evaporative cooler will be fitted with either
cooler is turned on.
a WaterMiser® system, or a continuous bleed
(2)......Check that your local water authority system. Check with your dealer to determine
haven’t temporarily disconnected the water in which system has been installed.
your area.
If ‘04’ is displayed WATERMISER®
(1)......If your cooler is fitted with a drain valve,
check that the drain is not blocked. Breezair® evaporative coolers are fitted with
the WaterMiser® feature which automatically
If these do not fix the problem then contact monitors the quality of the water in the cooler.
your dealer or the service number near the
back of this manual. You will need to quote the The WaterMiser® drains the existing water in
flashing number that you wrote down. the cooler to allow it to be replaced with fresh
water, only when it is needed. Therefore,
you may notice your cooler draining water
Drain Mode (Cooler switched OFF) occasionally. How often the WaterMiser®
performs this operation depends upon the
quality of the water supply and the rate of
Pressing the and buttons at
evaporation. In areas of poor water quality, the
the same time for 2 seconds will open the drain
WaterMiser® will operate more often as it tries
valve and empty the water in the tank. The wall
to maintain the optimum water quality in the
control will display “dr” on the screen. Draining
cooler. This maximises the cooling effect and
the water will leave the tank clean and dry until
life of the cooling pads.
it is next used.
The WaterMiser® allows you to specify either
high or low salinity settings. The low salinity
setting is used in specific circumstances only.
We recommend talking with your dealer before
adjusting this setting.
The high salinity setting is designed to operate
the cooler at a maximum safe salinity level to
maintain a normal working life. It also results in
a minimum usage of water.
Note! High salinity outlet water can be used on
saline tolerant gardens, but should not be used
on salt sensitive grasses or plants.
The factory default WaterMiser® setting is
HI. For areas operating with bore water,
WaterMiser® should be switched to off.
This will disable the salinity measuring circuit
and simply drain water from the tank every
65 minutes of operation.

BREEZAIR EXQ/EXS EVAPORATIVE COOLER OWNER’S MANUAL | 5

WATER MANAGEMENT

DRAIN VALVE
If your cooler has been installed with a drain
valve, it is accompanied by the WaterMiser®
salinity probes. When the tank’s water salinity
level reaches a preset level the WaterMiser® will
open the drain valve and release saline water.
Fresh water will then be added diluting any
minerals or salts accumulated. The WaterMiser®
will continue to monitor and drain water as
required.
Alternatively, the cooler can be set to drain
saline water at a preset period of pump
operating time. This can be set by changing
the salinity control method selector via the
cooler settings screens.
Note! When the cooler’s tank is empty and the
cooler is turned on again, the fan operation will
be delayed as the tank is refilled and the pads
are saturated.

BLEED SYSTEM
If fitted, the bleed system will constantly drain
small amounts of water during the operation of
the cooler. This allows fresh water to be added
diluting any minerals and salts accumulated.
The bleed rate for your cooler will depend
on local operating conditions and will be
set by the installer.

POWER OUTAGES
After a power outage the MagIQtouch Controller
will prompt you to enter the date and time.
If the AUTO RESTART option is switched on in
the SETTINGS menu, the following actions will
result:
• If the cooler was last running in MANUAL
mode, it will automatically restart only after
the date and time have been confirmed.
• If the cooler was last running in PROGRAM
mode, it will automatically restart, even before
the time and date have been set, according
to the last time recorded before the power
outage.

6 |
MAINTENANCE

Maintenance Schedule servicing is essential to Access for Servicing and

ensure the cooler operates efficiently for many Maintenance
years. It must be carried out by a qualified,
WARNING! As your cooler is mounted on
licensed service technician.
the roof, we suggest that any maintenance
It is important to note that all evaporative or checks be carried out by an authorised
coolers have components that may need Seeley International dealer or service agent.
periodic replacement (eg. filter pads, hoses, Climbing onto the roof can be hazardous
o-rings etc). and could result in injury to you and
Note! It is important that only new Seeley damage to your property.
International factory authorised replacement Working at heights requires additional safety
parts be used in this cooler. Failure to do so precautions. Required clearances around
may result in voidance of the factory warranty, the cooler for maintenance and servicing are
improper cooler and unsafe operation. shown below.
For detailed servicing requirements refer to the
Maintenance Schedule section.
Note! Failure to carry out the Maintenance XTR & EXQ/EXS
1.0m (3.5')
Schedule services will void your warranty SLOPE TANK
cover. 0.6m (2')

While installation is not covered by warranty REAR

(e.g. duct work, roof penetrations, electrical

and water connections etc.), these items
should be checked as they can affect the ALL COOLERS ALL COOLERS

SIDE
1.0m (3.5') SIDE 1.0m (3.5')
performance (and/or safety) of the cooler.
For this reason they are included in the
Maintenance Schedule.
FRONT

ALL COOLERS
Health Regulations 1.0m (3.5')

In some regions, regulations require that ILL2645-C

evaporative air coolers be serviced at specific
intervals. Ensure all maintenance is done Specific job sites may incur additional charges
in accordance with any local and national for servicing in order to provide safeILL2645-A
access to
regulations (e.g. AS/NZ 3666.2:2011). the cooler for servicing, which may include, but
not limited to sites:-
• with a roof pitch >30°
• with limited access to the roof
• where roof material or the condition of
does not allow safe access
• where the roof access point is > 4m
above ground level
• where the cooler is located too close to a
fall edge
• which are not structurally capable of
supporting the weight of the cooler and
service technicians

Extra service or warranty charges may

apply for the cost of any equipment or
additional labour involved in providing safe
access to the cooler.

BREEZAIR EXQ/EXS EVAPORATIVE COOLER OWNER’S MANUAL | 7

RESIDENTIAL MAINTENANCE SCHEDULE

REQUIREMENTS FOR ALL COOLERS (EVERY 2 YEARS)

Maintenance Schedule servicing should be performed before the summer season. We require
that the following components and the operation thereof, be serviced every 2 years for residential
purposes.

COMPONENT CHECKS Service Year

Service Item Action 1 2 3 4 5 6 7
Check
Pad Frames
Clean (if required)
Check
Tank
Clean (if required)
Check
Chillcel Pads Clean (if required)
Replace (if required)
Check / Adjust
Pad Pins & Washers
Clean (if required)
Check / Adjust
Water Distributors & Hoses
Clean (if required)
Clean Filter
Pump Check Operation
Replace (if required)
Clean
Drain Valve (if fitted) Check Operation / Adjust
Replace (if required)
Clean
Bleed Funnel (if fitted)
Check Operation
Check Operation
Solenoid
Replace (if required)
Clean
Probe Check Operation
Replace (if required)
Check Operation / Adjust
Float Valve
Replace (if required)
Check Operation
Motor
Replace (if required)
Check / Adjust
Fan
Replace (if required)
Check / Adjust
Pulley & Belt (if fitted)
Replace (if required)
Check / Adjust
Fan & Bearings
Replace (if required)
Check / Adjust
Electronics Box & Cables
Replace (if required)
Check condition and correct fitting of all
General Product Condition
components. Adjust / replace as required.

8 |
RESIDENTIAL MAINTENANCE SCHEDULE CONT.

GENERAL INSTALLATION CHECKS Service Year

Action 1 2 3 4 5 6 7
Check electrical connections, isolation switches etc.
Check water supply, isolation valves etc.
Check duct, roof penetrations, support frames etc.
GENERAL OPERATION CHECKS Service Year
Action 1 2 3 4 5 6 7
Ensure no water leaks (internal/external)
Check water level set point
Check water fill time
Check water distribution accross pads
Check weatherseal operation
Check airflow through system / outlets (all speeds)
Check wall control operation (all modes)

Service No. Service Date Service Technician Service Company

Year 2 ............................ ....................................... ............................................

Year 4 ........................... ....................................... ............................................

Year 6 ........................... ...................................... ............................................

BREEZAIR EXQ/EXS EVAPORATIVE COOLER OWNER’S MANUAL | 9

RESIDENTIAL MAINTENANCE SCHEDULE

SERVICE RECORD
ADDITIONAL REQUIREMENTS FOR COOLERS WITH BLEED SYSTEM
(EVERY YEAR, BEFORE & AFTER SEASON):
Seasonal Maintenance services must be performed for coolers with a bleed system at a minimum before and
after the summer season:

PRE-SEASON Service Year

Action 1A 2A 3A 4A 5A 6A 7A
Chillcel Pads - Clean or replace (if required).
Pad Frames - Clean.
Float Valve - Check operation
Check for leaks
Turn on water supply
END OF SEASON Service Year
Action 1B 2B 3B 4B 5B 6B 7B
Turn off water supply
Water distributors - Clean
Tank - Drain & clean
Pump - Clean
Probe - Clean
Bleed Funnel & O-ring - Remove & retain for next season

Service No. Service Date Service Technician Service Company

Year 1A ........................... ....................................... ............................................

Year 1B ........................... ....................................... ............................................

Year 2A ............................ ....................................... ............................................

Year 2B ............................ ....................................... ............................................

Year 3A ........................... ...................................... ............................................

Year 3B ........................... ...................................... ............................................

Year 4A ............................ ....................................... ............................................

Year 4B ............................ ....................................... ............................................

Year 5A ............................ ....................................... ............................................

Year 5B ............................ ....................................... ............................................

Year 6A ............................ ....................................... ............................................

Year 6B ............................ ....................................... ............................................

Year 7A ............................ ....................................... ............................................

Year 7B ............................ ....................................... ............................................

10 |
COMMERCIAL / INDUSTRIAL MAINTENANCE SCHEDULE

REQUIREMENTS FOR ALL COOLERS (EVERY 3 MONTHS OR TWICE PER YEAR)

Maintenance Schedule servicing should be performed before and after the summer season. We require that the
following components and the operation thereof, be serviced a minimum of twice a year for commercial/industrial
purpose.
For installations with high operation hours (coolers operating more than 800hrs per 3 months) or where regional
regulations dictate, additional 3 monthly maintenance of these components is required for the period the cooler is
being used throughout the year.
*Additional Note: In areas with airborne dust, contaminants or debris, cleaning of the tank and cooling pads is
required every 3 months.
Service Year / Quarter
COMPONENT CHECKS 1 2
Service Item Action A B C D A B C D
Check
Pad Frames
Clean (if required)
Check
Tank*
Clean (if required)
Check
Chillcel Pads* Clean (if required)
Replace (if required)
Check / Adjust
Pad Pins & Washers
Clean (if required)
Water Distributors & Check / Adjust
Hoses Clean (if required)
Clean Filter
Pump Check Operation
Replace (if required)
Clean
Drain Valve (if fitted) Check Operation / Adjust
Replace (if required)
Clean
Bleed Funnel (if fitted)
Check Operation
Check Operation
Solenoid
Replace (if required)
Clean
Probe Check Operation
Replace (if required)
Check Operation / Adjust
Float Valve
Replace (if required)
Check Operation
Motor
Replace (if required)
Check Operation
Pulleys & Belt (if fitted)
Replace (if required)

BREEZAIR EXQ/EXS EVAPORATIVE COOLER OWNER’S MANUAL | 11

COMMERCIAL / INDUSTRIAL MAINTENANCE SCHEDULE

Service Year / Quarter

COMPONENT CHECKS 1 2
Service Item Action A B C D A B C D
Check / Adjust
Fan
Replace (if required)
Electronics Box & Check / Adjust
Cables Replace (if required)
Check condition and correct
General Product
fitting of all components. Adjust /
Condition
replace as required.

GENERAL INSTALLATION CHECKS 1 2

Action A B C D A B C D
Check electrical connections, isolation switches etc.
Check water supply, isolation valves etc.
Check duct, roof penetrations, support frames etc.
GENERAL OPERATION CHECKS 1 2
Action A B C D A B C D
Ensure no water leaks (internal/external)
Check water level set point
Check water fill time
Check water distribution accross pads
Check weatherseal operation
Check airflow through system / outlets (all speeds)
Check wall control operation (all modes)

ADDITIONAL REQUIREMENTS FOR HIGH OPERATION HOURS (EVERY YEAR)

The following additional maintenance program is required for coolers operating more than 3200hrs per year (i.e.
equivalent of more than 8 hours per day, continuously throughout the year).

12 MONTH ADDITIONAL MAINTENANCE Service Year

Service Item Action 1A 2A

Pulleys and Belt Check for wear

(if fitted) Replace if required

12 |
COMMERCIAL / INDUSTRIAL MAINTENANCE SCHEDULE

SERVICE RECORD

Service No. Service Date Service Technician Service Company

Year 1 (1st) ........................... ...................................... ............................................

Year 1 (2nd) ........................... ...................................... ............................................

Year 1 (3rd) ........................... ...................................... ............................................

Year 1 (4th) ........................... ...................................... ............................................

Year 1A ........................... ....................................... ............................................

Year 2 (1st) ........................... ...................................... ............................................

Year 2 (2nd) ........................... ...................................... ............................................

Year 2 (3rd) ........................... ...................................... ............................................

Year 2 (4th) ........................... ...................................... ............................................

Year 2A ........................... ....................................... ............................................

BREEZAIR EXQ/EXS EVAPORATIVE COOLER OWNER’S MANUAL | 13

TROUBLESHOOTING

Symptom Cause Action

Unpleasant odour Odour from the new pads • Use the ‘Pad Flush’ function in
the SETTINGS menu of your
Controller to flush pads.
• Fill tank, run pump for a short
period to wash pads, drain tank,
refill and repeat several times
if odour persists. Odour will
dissipate after a number of hours
of operation.
Inadequate cooling Dry pads Ensure the water supply is turned
on. Then check the water flow to
the pads.
Insufficient exhaust openings Ensure sufficient exhaust openings.
for conditioned air
Excessive ambient humidity On days during the summer
when the ambient humidity is
high, the cooler will not reduce
the temperature as much as on
drier days.
Cooler turns ON and OFF Fault in the cooler Contact your Seeley International
authorised dealer or service
number.
If your controller prompts you to call a service agent, please contact your local Seeley International
authorised dealer or the service number on the back of this manual.

Important! In an emergency we recommend that you immediately cease operating the appliance,
and if applicable, have the power and water isolated.

14 |
HOW TO REGISTER YOUR PRODUCT WARRANTY (Australia only)

Warranty Information section

HOW TO REGISTER YOUR PRODUCT WARRANTY (Australia only)
Please register your warranty online by visiting seeleyinternational.com and selecting RESIDENTIAL section on the top right hand
side of the screen. Then follow these steps:
Step 1 Select SUPPORT then REGISTER A PRODUCT FOR WARRANTY
Step 2 Enter your product serial number and “SUBMIT”
Step 3 Enter the required information and “SUBMIT”
Alternatively, go to https://www.seeleyinternational.com/residential/support/register-a-product-for-warranty/ which will take you
directly to the product warranty registration page.
Important Note: You need to have the following information to complete your registration:
• your unit model and size
• serial number
• date your system was installed
• name of the dealer you purchased it from

Please complete this section. You will also need to retain your purchase receipt, and proof of any warranty period extension.

Brand: _________________________________________________________

Model: _________________________________________________________

Serial No: _________________________________________________________

Customer Name: _________________________________________________________

Installation Address: _________________________________________________________

Installation Type: Residential / Non Residential / Commercial

Date of installation: _________________________________________________________

Installer / Dealer: _________________________________________________________

BREEZAIR EXQ/EXS EVAPORATIVE COOLER OWNER’S MANUAL | 15

WARRANTY TERMS AND INFORMATION (Australia only)

Warranty Details (Australia only)

In this warranty:
We or us means Seeley International Pty Ltd (Seeley) ABN 23 054 687 035, and our contact details are set out at the end of this
warranty;
You means you, the original end-user purchaser of the Goods;
Supplier means the authorised distributor or retailer of the Goods that sold you the Goods in Australia;
Goods means the product, unit, appliance or equipment which was accompanied by this warranty and purchased in Australia; and
Relevant Warranty Period means the various warranty periods as described in clause 1 and clause 3 below, as appropriate.
Our Goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or
refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have
the Goods repaired or replaced if the Goods fail to be of acceptable quality and the failure does not amount to a major failure.
In addition to any rights and remedies that You may have under the Australian Consumer Law or any other law, subject to the terms
of this warranty, We provide the following warranty:
1. a. Subject to clause b. below, if during the first five (5) years from the date of purchase when the Goods are used for
personal, residential household purposes, and for two (2) years for any other purpose the Goods upon examination prove
defective by reason of improper workmanship or material, We will repair or replace, at our option, the Goods or any part
thereof without charge for either parts or labour, during normal working hours.
b. For Braemar EA Model evaporative coolers, the warranty periods in clause a. above shall be as follows:
• Braemar EA variable/two speed: the first mentioned period shall also be five (5) years. The second mentioned period shall
also be two (2) years, but only if the Goods are used for a commercial purpose.
• Braemar EA Plug Connect: the warranty period shall be two (2) years, regardless of whether the Goods are used for
personal, residential household purposes or any other purpose, however the warranty shall only cover the cost of parts,
not labour or any other charge.
2. The warranty granted under clause 1 applies to all components which form part of the original evaporative air cooler, but does
not cover:
a. fair or normal wear and tear;
b. damage, loss or claims caused by, resulting from, or arising out of any utilities that service or are connected to the Goods,
electrical surges, inadequacies, failure, or other problems in or with any electricity, power, water, or gas supply to the
Goods;
c. after the first year: (i) the replacement, supply, or servicing of consumable items (including without limitation cooler pads,
washers, seals, drive belts) and (ii) maintenance adjustments to the evaporative air cooler; and
d. installation (including without limitation ductwork, fittings, return air filters and other related installation components) which
is excluded.
e. batteries (including damage caused by leaking or faulty batteries), cracking or breaking of display screens in controllers,
physical damage caused by the user or third parties, and accidental breakage.
3. Seeley also warrants the structural integrity of all components made from our exclusive Permatuf polymers for ten (10) years
and your evaporative air cooler cabinet (base, top, corner supports, side panels, fan and fan housing) against damage caused
to it by all forms of corrosion for twenty five (25) years.
4. During the period to which any expressed warranty applies, all defective part(s) shall be replaced or repaired (at the discretion
of Seeley) without charge for either parts or labour, during normal working hours. Should we deem in our absolute discretion
to replace the Goods pursuant to clause 1 or clause 3, we may substitute any similar good even if it is not on our current price/
equipment list. Further, Goods presented for repair may be replaced by refurbished goods of the same type rather than being
repaired. Refurbished parts may be used to repair the Goods.
5. We are under no obligation to repair or replace the Goods or Parts under clause 1 and 3 above if (i) the Goods have not
been installed and commissioned in accordance with the Installation Manual (ii) the Goods have not been installed and
commissioned properly or competently, (iii) the Goods have not been operated, serviced and maintained in accordance
with the instructions provided in the Owner’s Manual, or (iv) if any such service or maintenance has not been properly or
competently performed. It is a condition of warranty cover that each item in the Maintenance Schedule in the Owner’s Manual
(if it was published with such a Schedule) is performed with the frequency indicated, by a qualified, licensed technician, and
that the Maintenance Schedule is properly filled out (ie names, signature, date, and action taken) when the item is completed.
Any failure to carry out the required maintenance and servicing requirements, and any failure to properly fill out a Maintenance
Schedule in the Owner’s Manual, will void your warranty. The addition of any third party device, (except where it is required
by the installation instructions and complies with those instructions), or the removal or alteration of any Seeley component, or
damage due to misuse of the unit, or faulty installation or commissioning, will void this warranty.

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WARRANTY TERMS AND INFORMATION (Australia only)

6. As far as the law permits, We will not be liable for any consequential loss suffered through, or resulting from, the non-operation,
or ineffective operation of the evaporative air cooler. The warranties granted under clause 1 and clause 3 do not cover damage
to the evaporative air cooler or other loss resulting from acts of God.
7. No other person, company or corporation is authorised to offer, or give on our behalf, any other warranty. The benefits
conferred are in favour of You and any person deriving title to the evaporative air cooler whilst in its original place of installation.
Nothing in this warranty shall be construed as affecting any rights You may have under all the relevant laws, or Commonwealth
or State Legislation which give You rights which cannot be modified or excluded by agreement.
8. In order to claim under the warranties granted under clause 1 or clause 3 You must:
a. either:
• contact us within the Relevant Warranty Period on 1300 650 644; or
• log a warranty claim on our website (website address below) within the Relevant Warranty Period; and
b. make available for inspection by the service agent who will come to the location of the Goods or send to us at the address
below within the Relevant Warranty Period: (i) the legible and unmodified original proof of purchase, which clearly
indicates the name and address of the original retailer, the date and place of purchase, the product name or other product
serial number, (ii) all of your records of all service and maintenance carried out to the Goods, plus the Maintenance
Schedule in the Owner’s Manual (if it was published with such a Schedule), (iii) a copy of the completed Warranty
Information section above, and (iv) if an extended warranty period was provided by Seeley International for the Goods,
then the relevant document provided by Seeley International confirming that extended warranty period. If you choose to
send the documents described in (i) to (iv) to Seeley International, then they must be accompanied by a covering letter
which states your name and address and daytime telephone number, the address at which the Goods are installed, and
the model and serial number of the Goods.
9. The warranty granted in clause 1 and clause 3 covers the costs of parts and labour (note that under clause 1 for Braemar EA
Plug Connect models only parts are covered, not labour) but you will be responsible for:
a. the cost of travel incurred for a Seeley International service agent to get to and from the location of the Goods if the
location of the Goods is either: (i) outside the metropolitan areas of the capital cities; or (ii) more than 35 kilometres from
an authorised Seeley International branch or service representative; and
b. any costs for additional labour or equipment associated with gaining acceptable and safe service access to the Goods
installed in restricted, high or unsafe locations, and/ or the removal and replacement of any barrier, walls, roofs, fences
etc; and
c. any costs incurred by the Seeley International service agent in gaining access to the Goods which is necessary to comply
with any safety or workplace safety requirements and/or any other relevant regulations. For the avoidance of doubt, the
reference to any costs incurred also includes the cost of any necessary site inductions.
10. Seeley International is not responsible in any way for any failure and/or inadequate performance of the Goods which arises
from or is connected to the use in the Goods of non-genuine spare parts. Seeley International strongly recommends that only
spare parts supplied or approved by it are used in the Goods.
11. The employees and Executive of Seeley International are not responsible for the installation of the Goods and expressly
disclaim all liability resulting from incorrect installations or installations that do not conform to local electrical codes, local
plumbing codes, Occupational Health and Safety requirements, and by laws which are legislated or in effect at the time of
installation.
12. This warranty is only valid and enforceable in Australia.
Note: It is important that the safety and privacy of our service technicians is protected at all times. Accordingly, We and our Seeley
International service agents reserve the right to refuse service if (i) safety and accessibility to the unit cannot be guaranteed or
(ii) the owner of the unit, occupant of the site where the Goods are located, or any other third party seeks to take photographs, or
make a video or audio recording, of the service technician(s) while they are on the site or carrying out service to the unit. If a service
technician attends the site but subsequently leaves for any of these reasons then a service charge will be made for the call which
charge shall be a debt immediately due and payable by the person or entity that has made the claim under this Warranty.
If a service call reveals no warranty fault found with the Goods, a charge will be made for the call.

BREEZAIR EXQ/EXS EVAPORATIVE COOLER OWNER’S MANUAL | 17

WARRANTY TERMS AND INFORMATION (Australia only)

Our liability under this warranty is limited to the extent permitted by law. That is, to the extent that it is fair and reasonable, if the
Goods are not of a kind ordinarily acquired for personal, domestic or household use or consumption, your remedies associated with
any failure or defect of the Product will be limited to:
a. the replacement of the Goods or the supply of equivalent goods;
b. the repair of the Goods;
c. the payment of the cost of replacing the Goods or of acquiring equivalent goods; or
d. the payment of the cost of having the Goods repaired
and subject to the terms and conditions included in this warranty.

Service Department
Seeley International Pty Ltd
112 O’Sullivan Beach Road
Lonsdale, South Australia 5160
Customer service centre 1300 650 644
Website: www.seeleyinternational.com

FOR SERVICE
Service call Booking
To book a Service on your Seeley International product Online visit www.seeleyinternational.com
Step 1 Select “SUPPORT” and “BOOK A SERVICE”.
Step 2 On the “FIND A SERVICE AGENT” page, enter your POSTCODE and select a category (for example “EVAPORATIVE”),
select the “SEARCH” button.
Step 3 On the “RESULTS” page, select the “BRAND” of your cooler.
Step 4 Choose “SELECT” for your preferred agent from the list provided.
Step 5 Select “BOOK A SERVICE”.
or Phone 1300 650 644 to be directed to your closest authorised Service Agent.

PRIVACY NOTICE
Seeley International Pty Ltd ABN 23 054 687 035 will use the personal information you provide us with to provide warranty support
for the product you have purchased and to inform you about other products and services. If you choose not to supply us with the
information requested, we may be unable to provide you with warranty support. We may also disclose your information to third
parties, such as related entities; retailers, distributors, service agents and contractors who are affiliated with us; or marketing
or market research companies. If you would prefer not to receive direct marketing communications from us, please follow the
instructions to “unsubscribe” which will be included in the direct marketing communications we send you, or contact our Privacy
Officer using the details set out below. While we do not currently transfer personal information to overseas recipients or store
personal information overseas, if we transfer your information to third parties who do so, we will take reasonable steps to ensure
that the overseas recipients do not breach the Australian Privacy Principles. By registering your warranty, you consent to having
your personal information used in this way. Please read our Privacy Policy on our website www.seeleyinternational.com for further
explanation of how we collect, use, hold and disclose personal information, and how you may access and seek correction of your
information. It also sets out how you may complain about a breach of the Australian Privacy Principles, and how we will deal with
your complaint. You may contact us at: Privacy Officer, Seeley International Pty Ltd, 112 O’Sullivan Beach Road, Lonsdale, South
Australia 5160.

18 |
 When your product requires servicing, please
quote the cooler serial and model number

Affix serial & model

number sticker here

Warranty (Australia only)

To register your warranty, go to
www.seeleyinternational.com/register-warranty

Service
For Australia contact 1-300-650-644
For outside Australia contact your local dealer
seeleyinternational.com
MANUFACTURED BY: SEELEY INTERNATIONAL PTY LTD
112 O’SULLIVAN BEACH RD, LONSDALE SA, 5160. AUSTRALIA
IMPORTED BY: SEELEY INTERNATIONAL (EUROPE) LTD
UNIT 11 BYRON BUSINESS CENTRE DUKE STREET,
HUCKNALL NOTTINGHAM, NG15 7HP UNITED KINGDOM
SEELEY INTERNATIONAL (AMERICAS) LTD
1002 S 56TH AVENUE, SUITE # 101
PHOENIX, ARIZONA 85043, USA
SEELEY INTERNATIONAL (AFRICA) PTY LTD
6 WITTON ROAD, FOUNDERSVIEW SOUTH,
MODDERFONTEIN 1609, GAUTENG, SOUTH AFRICA

It is the policy of Seeley International to introduce continual product improvement.

Accordingly, specifications are subject to change without notice.
Please consult with your dealer to confirm the specifications of the model selected.

864699-C seeleyinternational.com AU EU 2101