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This proposal is being introduced as a result of an interview with Joel where he voiced
concerns he had with the organization he currently works for. One of his main concerns involved
the lack of professionalism in the workplace. This is an issue that involves floor staff,
supervisors, doctors, techs, and department leaders. With collaboration between the individuals
the listed above the level of professional development will increase one team at a time.
Eventually impacting the unit as a whole creating a better work environment for all.
Objective
The overall goal of this plan is to create an improved work environment for all members
increase in professionalism plan eliminates the discomfort that members of the team are being
faced with on a daily basis. Incorporating this change in this department can lead to changes
throughout the hospital. If the proposed plan is achieved it will make for better outcomes for
department?
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- Ensuring individuals treat others with respect, demonstrating integrity and ethical
department?
- Holding workshops and training programs throughout the quarter can be held to
4. How can the workshops and training programs be evaluated for effectiveness?
- Tracking performance and behavior is one way to evaluate the effectiveness of the
beneficial. For change to occur a structured approach is necessary. The model is a four-step
process beginning with planning, followed by do, study, and lastly act ( Connelly, 2021, p.61).
During the planning stage, all participants will be informed of the plan and goals to increase
professionalism around the department. Informing the unit and all participants of the plan and
goals will aid in the effectiveness. They will be informed of the various workshops that will be
available, including dates and times. (Connelly, 2021, p.61) identifies that this theory can
improve patient outcomes and patient care. Providing the workshops and training helps keep
staff updated on best practices. It will also enhance skills and knowledge. According to the
quality patient care by ensuring staff competency and expertise, and ensure patient safety in
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collaboration with the broader healthcare community. The do stage would incorporate holding
various workshops and training classes for professionalism. During these classes, participants
would learn about listening, empathy and communication skills. As mentioned in an article
written by Horvath the ability to demonstrate clear communication skills also leads to better
outcomes and a better work environment. The next stages would include study and act. The study
and act would be the stages where evaluations could be done to see if improvement has been
made across the unit following the training and workshops. An example of a real-world example
supervisor with examples of how to communicate and disagree in a healthy way with co-
workers.
The leadership strategies that could help implement this change includes engagement by
the leaders of the department. Due to the issue being department-wide wide it would be more
effective if all leaders participated in the workshops and training. For two reasons, one being the
other staff would be more likely to participate if they see their group leaders active, two being
change occurs when the root of the problem is addressed. As stated in the British Journal of
Nursing in 2022 . Positive peer relationships are also positive for organizations reported by
Hanafin et al (2022).
Throughout the department, changes need to occur and one way to implement changes is
the involvement of all parties involved. Starting with the house supervisor as the leader. The
house supervisor is in charge of the emergency department unit supervisor, charge nurses, floor
nurses, and technicians. The house supervisor would oversee the plan, evaluate its effectiveness,
enforce the change and participation of the workshops and training. The other participants
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involved are unit supervisors, charge nurses, floor nurses and technicians. These specific groups
wound the parties involved in attending the workshops. Each group will have an individual team
member as the spoke person to communicate their feedback from the training and workshops. An
example of on how with would work is, prior to the start of the workshop each team will submit
their thoughts and current knowledge to the house supervisor. Following up at the end of the
training and workshop the same questions will be asked to determine effectiveness. Peer
evaluation and unit monitoring by house supervisors will also take place.
Organizational Resources
In order for this plan to be effective it will require outside help with teaching training and
workshops. Due to the large size of participants, multiple training and workshops will be needed.
That reason alone will cost the department in the short term time, but in the long run it saves the
department. A financial budget from this type of plan would range between a few thousand
dollars,
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References
Bingham, A. L., Haines, S. L., Summerlin, J., & Heunisch, C. (2022). ASHP Statement on
Professionalism. American Journal of Health-System Pharmacy, 79(18), 1612–1616.
https://doi-org.library.capella.edu/10.1093/ajhp/zxac146
Connelly, L. M. (2021). Using the PDSA Model Correctly. MEDSURG Nursing, 30(1), 61–64.
Hanafin, S., Cosgrove, J., Hanafin, P., Lynch, C., & Brady, A.-M. (2022). Co-worker
relationships and their impact on nurses in Irish public healthcare settings. British
Journal of Nursing, 31(7), 394–399. https://doi.org/10.12968/bjon.2022.31.7.394
Horvath, Samantha, and Nancy Carter. 2022. “Emergency Nurses’ Perceptions of Leadership
Strategies and Intention to Leave: A Scoping Review of the Literature.” Canadian
Journal of Emergency Nursing (CJEN) 45 (2): 11–36. doi:10.29173/cjen138.