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    Issue Tracking Template

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    sptn5hxkx5

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    © All Rights Reserved
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    Issue Tracking Template

    Uploaded by

    sptn5hxkx5
    5 views4 pages

    Original Title

    issueTrackingTemplate

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    Copyright:

    © All Rights Reserved
    Download as XLS, PDF, TXT or read online from Scribd
    Download as xls, pdf, or txt
    5 views4 pages

    Issue Tracking Template

    Uploaded by

    sptn5hxkx5

    Copyright:

    © All Rights Reserved
    Download as XLS, PDF, TXT or read online from Scribd
    Download as xls, pdf, or txt
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    ISSUE MANAGEMENT LOG

    SAMPLE Name of Performance Audit SAMPLE


    Name of Agency

    Action # Issue/Action Item Responsible Decision- Assigned Date Date Due


    Maker (if
    applicable)
    1 Agency has had difficulty [Name of Audit Not necessary at 8/7/2006 8/11/2006
    fulfilling a data request by the Liaison - who will this time. Audit
    SAO for [xxxx]. Agency and determine with the Liaison will act as
    SAO need to reach division manager decisionmaker
    agreement on what can be when/whether the unless the issue
    provided, by when. request can be needs to be
    filled] escalated.

    2
    3
    4
    5
    ISSUE MANAGEMENT LOG
    SAMPLE Name of Performance Audit SAMPLE
    Name of Agency

    Status

    Open - in progress
    8/8/2006: Audit liaison spoke
    with assistant audit manager
    about agency constraints. Audit
    liaison will ask division whether
    parts of the data request can be
    filled within the timeframe, and
    when they expect to fulfill the
    entire request.
    8/7/2006: Division manager
    raised concerns about being able
    to fulfill the request in the
    timeframe requested. The data
    is not readily available, and
    needs to be manually generated.
    In addition, the same people
    who need to compile the
    information are working on
    budget-related deadlines.
    ISSUE MANAGEMENT LOG
    SAMPLE Name of Performance Audit SAMPLE
    Name of Agency

    Action # Issue/Action Item Responsible Decision- Assigned Date Date Due


    Maker (if
    applicable)
    1 Agency has had difficulty [Name of Audit Not necessary at 8/7/2006 8/11/2006
    fulfilling a data request by the Liaison - who will this time. Audit
    SAO for [xxxx]. Agency and determine with the Liaison will act as
    SAO need to reach division manager decisionmaker
    agreement on what can be when/whether the unless the issue
    provided, by when. request can be needs to be
    filled] escalated.

    Objectively state the


    issue, and what the
    This person is The decisionmaker
    desired outcome is
    responsible for will typically be the
    (e.g., agreement on
    identifying issues, audit liaison when
    xx, fulfillment of data
    assigning for issues are being
    request by x/x/xx).
    resolution, resolved at the lower
    monitoring for levels in the agency.
    completion, and Change this column
    closing issues. if the issue is This is the date the
    escalated to the decision needs to be
    deputy, etc. made or resolution
    is expected. In this
    2 case, it would not
    3 necessarily be the
    4 due date requested
    by the SAO for the
    5
    data request.
    ISSUE MANAGEMENT LOG
    SAMPLE Name of Performance Audit SAMPLE
    Name of Agency

    Status

    Open - in progress
    8/8/2006: Audit liaison spoke
    with assistant audit manager
    about agency constraints. Audit
    liaison will ask division whether
    parts of the data request can be
    filled within the timeframe, and
    when they expect to fulfill the
    entire request.
    8/7/2006: Division manager
    raised concerns about being able
    to fulfill the request in the
    timeframe requested. The data
    is not readily available, and
    needs to be manually generated.
    In addition, the same people
    who need to compile the
    information are working on
    budget-related deadlines.

    Note whether the issue


    is open or closed.
    Document the
    agency's action with
    whom and when. This
    column provides an
    important trail if the
    issue needs to be
    escalated for
    resolution.

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