Troubleshooting TJ3000

TJ3000 (Version I )
TROUBLESHOOTING INSTRUCTION
TROUBLESHOOTING INSTRUCTION
TIMBERJACK 3000 (Version I )
F295645
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Worldwide Construction and Forestry Division

English
Troubleshooting
Instructions
Timberjack 3000 Measuring System

Timberjack Inc.
P.O. Box 160
925 Devonshire Avenue
Woodstock, Ontario, Canada
N4S 7X1
Telephone: (519) 537-6271
Service Dept. Fax: (404) 629-1379
Product Support Fax: (519) 537-2664
Parts Dept. Fax: (404) 629-9911
02/00
NOTICE !
USE THESE INSTRUCTIONS IN CONJUNCTION WITH THE TJ3000 INSTRUCTION MANUAL AND
FOLLOW ALL INSTRUCTIONS DESCRIBED THEREIN REGARDING SAFE PRACTICES RELATED
TO THE USE AND SERVICE OF THE TJ3000.
Issue
02/00-01
Table of Contents
1.1 The Functions of the TJ3000 Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
1.1.1 MCM (Main computer module) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
1.1.2 HHM (Harvester head module) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
1.1.3 DM (Display module) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
1.1.4 KCM's (Key Control Module) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
1.1.5 PSU (Power Supply Unit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
1.1.6 CAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
2.1 TJ3000 System Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
2.1.1 Diameter Potentiometers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
2.1.2 Saw Home Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
2.1.3 Pulse Sensor, Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
2.1.4 Saw Bar Position Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
3.1 Crane-Dependent CAN- Cable Errors: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3.1.1 If the Can High wire is broken while working: . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3.1.2 If the Can Low wire is broken while working: . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
3.1.3 If the Can minus(-) is broken while working: . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
3.1.4 If the Can plus (+) wire is broken while working: . . . . . . . . . . . . . . . . . . . . . . 3-4
3.1.5 If the Can Low and Can minus(-) are shorted together while working: . . . 3-5
3.1.6 If the Can High and Can minus(-) are shorted together while working: . . . 3-6
3.1.7 If the Can High and Low are shorted together while working: . . . . . . . . . . 3-7
3.1.8 If the Can Low is broken and the PSU side of the wire is shorted together
with CAN (-): . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
3.1.9 If the Can High is broken and the PSU side of the wire is shorted together
with CAN (-): . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
3.1.10 If the Can Low is broken and the HHM side of the wire is shorted together
with CAN (-): . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
3.1.11 If the Can High is broken and the HHM side of the wire is shorted together
with CAN (-): . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
3.1.12 If the Can plus(+) and Can minus(-) are shorted together
while working: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
4.1 How To Use the Troubleshooting Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
i
Issue
02/00-01
Table of Contents
ii
Issue Page
02/00-01 1-1
1.1 The Functions of the TJ3000 Modules

MCM = Main Computer Module
HHM = Harvester Head Module
DM = Display Module
KCM = Key Control Module
PSU = Power Supply Unit
CAN = Controller Area Network
1.1.1 MCM (Main computer module)

The MCM is located in the cab. It is the system coordinator and manages data handling activities including:
-production data
-registration
-alarms
-receiving data from the keypads e.g. species and length choices
-receiving data from the HHM e.g. length and diameter
-transmission of data and commands to the DM and HHM
-keep in storage the machine parameters and production data
-printouts
-rotator float mode while feeding (connector M9 pin 3)
-energize the loading valve in 1270B (connector M10 pins 3 and 4)
-energize the pump 2 on tracked carriers (connector M10 pin 3)
Make note of the differences in connector M10 between the 1270B and tracked carriers.
Each time the TJ3000 is started up, the MCM will check whether all of the other units are present by
sending out a query on the CAN network in the form "Who's there?".
If the MCM does not get an answer from the modules it will send an alarm to the display, e.g. "No contact
with Left keypad"
Timberjack 3000 Troubleshooting Instructions

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1-2 02/00-01
1.1.1 MCM (Main computer module)

This means that either the:
1. Left Keypad itself is damaged

2. CAN-bus to the Left Keypad is damaged
3. Power supply (24 V) to keypad is damaged
Alarm "MCM not responding C." also has a fourth meaning:
This alarm will appear on the display if the whole CAN- bus is down. E.g. CAN bus High and Low
wires are shorted together.
It is also possible to use the TJ3000 system without the MCM by unplugging connector P5 from the PSU. In
this situation, all harvester head functions are manual e.g. automatic feeding, automatic sawing and the
production registration are disabled.
This connector should be checked first if the alarm "MCM not responding C." appears on the display and
the harvester head does not work.
If there is a failure in the MCM or CAN-cable to the MCM and connector P5 is unplugged from PSU, the
harvester head should work manually. If not, the failure is elsewhere; most commonly in the crane cable.
1.1.2 HHM (Harvester head module)

The HHM is located on the harvester head. This unit manages all the signals to and from the head.
MCM sends the machine parameters to the HHM every time the TJ3000 is started up or an adjustment is
made in the settings mode.
All harvester head functions controlled by keypads go directly to the HHM but length/diameter limits and
species data come via the MCM to HHM.
Once the HHM has received the length and diameter limits from the MCM it will handle, on its own, the
feeding to the correct length ( e.g. acceleration, max/min speed, deceleration)
The HHM sends measured diameter and measured length data to the MCM.
The HHM connects to the 24 V power supply at connector H25. There are 3 ground(-) and 3 power(+) wires.
The CAN cable attaches to the HHM at connector H13 and then runs through the HHM to the connector H7
which contains a terminating resistor. Another terminating resistor is installed at connector P4.
Note that the outputs of HHM: H20, H21 and H22 have different functions in 1270B's and tracked carriers.

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02/00-01 1-3
1.1.2 HHM (Harvester head module)

Note that connectors H6, H11 and H17 have an 820 Ohm resistor mounted inside each of them. It is
required for both the 1270B's and tracked carriers in order that sensors work properly.
The pulse detector, the saw bar home sensor and the saw bar position sensor use the same power supply
inside of the HHM. This power supply has an automatic circuit breaker. If any one of these sensors or cables
are short circuited it will cut off the power supply to all of these sensors.
If problems are encountered with, for example, length measuring, unplug all above-mentioned sensors and
measure the power supply (24V) from connector H9 pin 4 on the HHM. If voltages are correct, plug the
sensors back in one at a time while continuing to measure voltage. The voltage will drop when the problem
circuit is connected in this manner.
If the alarm "No contact with HHM" is on the display either the:
1. HHM itself is damaged.

2. CAN bus is damaged.
3. Power supply (24 V) to the HHM is damaged.
If the LED of the HHM is flashing approx. 4 to 6 times per second, the 24V power supply (H25) to the
HHM may have been interrupted for a short time. When this happens, the display may remain normal but all
the harvester head functions quit. There will be no alarms on the display indicating this condition. You will
have to restart the TJ3000 so that the MCM will reload all machine parameters to the HHM.
To find the cause of the problem, the entire power supply to the system should be checked, starting from
the alternator, then the batteries, PSU , HHM , fuses and all cables between these components.
1.1.3 DM (Display module)

The DM is located in the cab at the front. The TJ3000 uses this display to present information in the form of
text and graphics. The unit can also produce a variety of audible signals to attract your attention.
The display module doesn't take part in the processing action, but rather gives information to the operator.
It is possible to use TJ3000 system without the display module, but visual and audible information from the
system would not be provided.
The power supply ( 24 V) and CAN-bus comes to the display module via the same cable from PSU P6.

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1.1.4 KCM's (Key Control Module)

KCM's are fitted to the armrest of the operator's seat. These units also have joysticks for controlling crane
operation. These keypads are used to communicate with the TJ3000.
The keypads do not take part in the processing activity, because they only give commands to the system. In
a troubleshooting situation, it is possible to bypass the keypads by plugging the plug HFS 5 to the P7 on the
PSU.
(See troubleshooting tree, section 4.1)
The power supply and CAN-bus cable comes from PSU P7 to the left keypad first and then continues to the
right keypad via another cable.
The joysticks' cables go first to the keypads and then to the TMC chair module (or IPS box on tracked
carriers). If it is suspected that there is a problem with the joystick, connect the joystick to the other keypad
and test. If the problem moves to the other side then the joystick is damaged. If it works correctly then the
failure can be in the keypad, wires or TMC chair module (or IPS box).
1.1.5 PSU (Power Supply Unit)

The PSU is located in the cab. It serves as the power supply and fuse box for the TJ3000, and also as a
junction for the CAN network.
PSU supplies 24 V power to all the modules and 12 V to the CAN-bus loop. The MCM and HHM have
separate cables for the 24 V power supply, but for the DM and KCM's the 24 V power supply runs in the
same cables as the CAN-bus.
The 24 V power supply level is the same as the voltage level from the alternator. There is, inside of the
PSU, a 24/12 V converter. This voltage level can vary between 10.5 and 12.0 V (this is called CAN 12 V).
The CAN-bus connectors P4 to P9 on the PSU are the same style connector and provide the same power
supply. Since P8 and P9 are not used and only have loop plugs installed, one of these ports can be used if
there is a problem with only the power supply (24 V or 12 V) from P4, P5, P6 or P7. If there is a break in
the CAN-bus loop inside the PSU at one of these connections then switching to P8 or P9 will not help.
If a problem with the power supply only is suspected and a connector (such as P4) is switched to P8 or P9,
be sure to install the loop plug in the port that the wiring was removed from (example: if wiring from P4 is
installed in P9 then install loop plug in P4).
Connectors P2, P3, P10 and P11 on the PSU provide the same power supply and use the same type of
connector. Since P10 and P11 are not used, they can be used if there is a problem with the power supply
from P2 or P3.

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02/00-01 1-5
1.1.6 CAN
This is the communications system used by the various computer units of the TJ3000 system to
communicate with each other. Timberjack 3000 uses a specially designed "telephone network" with special
rules for sending information between the various units of the system.
The CAN-bus requires 4 wires for the modules to communicate with each other:
CAN + 12 V
CAN - ground
CAN High 2.5 V
CAN Low 2.5 V
The CAN+ is the 12 V power supply to the CAN-bus and the information is handled by CAN High and
CAN Low. CAN High and Low voltages are 2.5 V when measuring with multimeter, but if an oscilloscope
is used, the variation in the voltage can be noted. A 2.5 V reading on the multimeter is enough to indicate
that the system is working properly.
There is also an 82 Ohm resistor at each end of the circuit. One is located inside of the connector P4 on the
PSU and the other is located in the HHM connector H7. The function of these resistors is to eliminate all
possible reflected current which otherwise might arise. In other words, they eliminate "old messages". In
troubleshooting, the system can also be used without the terminating resistor H7.
It is extremely important that this circuit is in order. If the circuit is broken or there is a short circuit, the
communication between modules is impossible. If the circuit is not correct, TJ3000 will show an alarm on
the display. The name of the alarm will depend on where the failure is situated. The alarms are covered in
the troubleshooting tree section.

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02/00-01 2-1
2.
2.1 TJ3000 System Sensors

Harvester heads 746 B and C, 762 B and C
2.1.1 Diameter Potentiometers

A potentiometer is located on each of the lower knives. The function of the potentiometers is to inform the
TJ3000 how far the knives have opened.
TJ3000 receives two different voltages, one from each potentiometer. These are connected to HHM
connectors H16 (left) and H10 (right).
Each voltage varies depending on the physical position of the knife.
There are two possible ways to check potentiometers with TJ3000.
(See TJ3000 manual section C):
-"knife curve" which is located under the "troubleshooting icon" on the TJ3000 setting mode.
-potentiometers "start point", which works in the operating mode by typing number 19385. Does not
work in "scotch mode".
In the knife curve test (TJ3000 will close and open knives by itself), the min. voltage (with closed knives)
should be the same for both knives. The max. voltage (with opened knives) is different for each knife,
because one of the knives will open a little bit more than the other.
The knife curves should be relatively smooth if the potentiometers are functional. If a potentiometer is
damaged, the curve is irregular. In other words, the curve can be a straight line.
In the start point test, when the numbers 19385 are typed in operating mode, two numbers will appear on
the display. With closed knives these numbers should be approximately 100 (+/- 1).
If the numbers are not correct, adjust them to 100 by turning the potentiometer mounting. This same
adjustment was made in Lokomatic 90 by turning the potentiometer mounting so that signal voltage was
approximately 1V on the amplifier.
The easiest way to keep track of potentiometers and diameter is to check the diameter every day on the
display when the knives are closed. The diameter should always be the same (+/- 1 mm). If the difference is
large, something has happened with the potentiometers, the wires, the connectors or the HHM.
If the diameter fluctuates on the display, it is a sign that there is something wrong on the system:
-The mounting of the potentiometer is loose

-The fork (F002915) which turns the potentiometer has spread
-The potentiometer or wires are short circuited
-The 5V power supply from the HHM to the potentiometer is fluctuating

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2.1.1 Diameter Potentiometers

-Check the mounting of both potentiometers and the forks to ensure they have not spread.
-Disconnect both sensors from the HHM and measure the output voltage from H10 and H16 between pins 4
and 5. There should be 5 V if the 24 V power supply to the HHM (H25) is correct. If the voltage is lower
than 5 V, there is an internal failure in the HHM. Replace the HHM.
-If the voltage is correct, reconnect one sensor at a time and look at the display to see if the diameter is
fluctuating. If it is stable, the fault is in the other potentiometer or cable. Otherwise, this potentiometer or
cable is damaged.
-If the sensor is replaced, be aware that TJ3000 and DAPT have the same kind of potentiometers, but the
Lokomatic 90 has a different kind of potentiometer. Both types of potentiometers look the same, but are
different internally.
2.1.2 Saw Home Sensor

The saw home sensor is located next to the saw motor. It detects whether the saw bar is in its home position.
If the bar is not in its home position, forward feed is not possible, and reverse feed is only carried out at
creep speed. This means that logs can never be fed into the saw bar.
The sensor is an inductive sensor that detects when iron or steel are in the vicinity.
The saw home sensor also tells the TJ3000 system when to zero the length. The length will zero when the
saw button is pressed and the saw bar is out of the home positon (depending on the autocut mode selected).
The saw bar symbol will appear on the display when the saw bar is out of the home position and should
disappear when it comes back. If the sensor does not function this way, the problem should be investigated.
Be aware that connector H6 on the HHM has 820 Ohm resistor mounted internally between pins 4 and 6. If
the cable is replaced, be sure that this resistor is installed in the new one and that its value is correct.
If it is suspected that the saw home sensor is damaged, it can be disconnected from the HHM and H11 or
H17 can be connected to H6 on the HHM. Turn the TJ3000 on, and with the engine turned off, manually
move the saw bar out very slowly. The saw bar symbol on the display should appear and disappear when the
saw bar is moving. If this is the case, then the HHM is OK and the problem is with saw bar home sensor
and/or the cable.

Issue Page
02/00-01 2-3
Connectors H6, H9, H11 and H17 use the same

circuit breaker inside of the HHM. If one of these
Saw home sensor sensors is short circuited it can kill the power
supply to the other sensors. The voltage may
show the right voltage when using a voltmeter,
but the current can be too weak. If possible, load
the output using a bulb (24V/15W) to see if the
voltage drops down. (Connect the bulb between
pins 4 and 5.)
Check the mounting of the sensor first, it has to

be mounted according to either the TJ3000 or
harvester head manual.
Check the 24 V power supply to the HHM (H25)
– +
1,2,6 3,4,5 FUSE # 6
Some of the other sensors or cables are
damaged. Unplug H6 and measure the
voltage between pins:
4 – 5 24 V at same time when
you plug other connectors back one by
Unplug connectors H9, H11 and H17 on the
one. If some sensor affect the level of the
HHM. Does the saw bar symbol work correctly YES voltage this sensor or cable is damaged.
on the display.
NO
HHM is damaged. Replace the HHM.

Unplug connectors H6. Measure voltaged from
Save the machine parameters to the
H6 between pins: NO memory card before loading the software
4 – 5 24 V
to the HHM.
YES
The cable, sensor or resistor is damaged.
Measure all the wires’ continuity. Check
Connect pins 4 and 6 (H6) together with a wire. resistance on the cable connector
When these pins are together the saw bar YES between pins:
symbol should appear on the display. 4 – 6 820 Ohm
Check also that the cable is not short
circuited.
NO
SAW BAR SENSOR VOLTAGE ON THE
The power supply to pin 4 is too weak or the PINS WHEN THE SAW BAR IS:
signal pin 6 is damaged. Replace HHM. Save
machine parameters to the memory card before HOME OUT
loading the software to the HHM. 5 – 6 1.5 V 5 –6 22 V
5 – 4 24 V 5 –4 24 V

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2-4 02/00-01
2.1.3 Pulse Sensor, Length

The pulse sensor is fitted to a wheel in the feed path of the head, and is used to measure the length of the
stem.
The sensor emits two pulse trains when the wheel is turning.
The two pulse sequences are offset from each other, allowing the TJ3000 to distinguish them and detect,
during reversing, that the length needs to be reduced.
TJ3000 needs both pulse trains for the length measurement to work.
In many cases, length problems are caused by some other sensor which is short circuited. This short
circuited sensor may kill the power supply to the other sensors.

Issue Page
02/00-01 2-5
Connectors H6, H9, H11 and H17 use the same

Length pulse sensor sensors is short circuited, it can kill the power
supply to the other sensors. The voltage may
but the current can be too weak. If possible,
load the output using a bulb (24V/15W) to see if
the voltage will drop down. (Connect the bulb
Check the 24 V power supply to the HHM (H25) between pins 4 and 5.)
– +
1,2,6 3,4,5
Some of the other sensors or cables are
damaged. Unplug connector H9 and measure
voltages between pins:
Unplug connectors H6, H11 and H17on 4 – 5 24V at same time when
the HHM. Does length measuring work YES you plug other connectors back one by one. If
correctly? some sensor affect the level of the voltage
this sensor or cable is damaged.
NO
Unplug connector H9 on the HHM. Measure
voltages from H9 between pins: HHM is damaged. Replace the HHM. Save
the machine parameters to the memory card
5 – 4 24V NO before loading the software to the HHM.
5 – 1 18V
5 – 6 18V
YES
Plug H9 back to HHM. Disconnect wires from
the pulse sensor. Measure voltages between
wires: The cable between H9 and the pulse sensor
31B – 710 24V NO is damaged. Replace the cable.
31B – P1 18V
31B – P2 18V
YES
Connect wires 31B and 710 back to the pulse

sensor.
Measure voltages from the pulse sensor
outputs: The pulse sensor is damaged. Replace the
E–A NO pulse sensor.
E–B
The voltages should be varying between app.
1V – 24 V when the measuring wheel is
turned slowly.
YES
In this case everything should be OK. If not,
there can be some loose connection or some
wire that doesn’t carry the load. Check the
HHM, the cable and sensor again.

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2.1.4 Saw Bar Position Sensors

The saw bar position sensors' signals are recognized by the TJ3000 system only when working in Autocut
Modes 1,2 or 3.
To keep track of the progress of the cut, the TJ3000 uses two sensors that detect a series of holes in the saw
bar mount. The sensors give two pulse trains.
The two pulse trains are offset from each other, allowing greater precision in detecting the holes.
The sensors are inductive, and work by detecting whether iron or steel are in the vicinity.
The pulses from the saw bar position sensors are present at connectors H11 and H17 on the HHM.
In the TJ3000 (See TJ3000 manual section C), there is the capability of checking the saw bar position
sensors by typing the number 19386 in operating mode and pressing the saw key for as long as the saw bar
takes to move from home to fully out. There will be shown two readings in the display (e.g. 36 and 37),
which must not differ from each other more than one digit.
It is possible to use TJ3000 system with one sensor, but this will reduce the accuracy.
If there is something wrong with the sensors, the saw bar can turn back half way through the cross cut or can
go to the maximum saw bar out position.
If the reason for the problem cannot be determined and it is necessary to continue working, simply change
the Auto Cutting Mode to zero (0). The cutting process will now be manual all the time.
When troubleshooting, first perform the saw bar position test (19386) and then start troubleshooting on the
harvester head. With the saw bar position test, it will be possible to determine which sensor is damaged.
If it is known that only the one sensor is damaged, connectors H11 and H17 can be swapped. If the intact
sensor and cable works in the other connector of the HHM then the HHM output is OK. Otherwise the
output is damaged.

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02/00-01 2-7
Saw bar position Connectors H6, H9, H11 and H17 use the same
sensors is short circuited it can kill the power
sensors supply to the other sensors. The voltage may
but the current can be too weak. If possible,
load the output using a bulb (24V/15W) to see if
the voltage drops down. (Connect the bulb
between pins 4 and 5.)
Check the mounting of the sensors, it has to be
mounted according to either the TJ3000 or
harvester head manual.
Check the 24 V power supply to the HHM (H25)
– +
1,2,6 3,4,5 FUSE # 6
Do the saw bar position test (19386).

Continue troubleshooting with the damaged
sensor. If both sensors didn’t work, troubleshoot
both.
HHM is damaged. Replace the HHM. Save

Unplug H6, H9, H11and H17. Measure voltages
the machine parameters to the memory
from H11 and H17 on the HHM between pins: NO card before loading the software to the
4 – 5 24 V
HHM.
YES
Type the saw bar position test 19386. Connect

pins 4 and 6 (H11 or H17) together using a wire The power supply to pin 4 is too weak or
and at the same time hold the saw button signal pin 6 is damaged. Replace the HHM.
down. Every time when 4 and 6 hit together the NO Save the machine parameters to the
digit on the display should rise by 2. You have memory card before loading the software to
only 5 sec to do this before ”Saw time out the HHM.
error”. The engine has to be shut off.
YES
The HHM seems OK but the cable, the resistor

NOTE:
or sensor is damaged. Check the wires’
When the saw bar moves slowly the voltage
continuity and make sure that they are not short
should change in pins 5 – 6 from
circuited. Measure the resistance on the cable
1.5 V to 22 V.
connector H17 between pins:
Between pins 4 – 6 voltage should stay 24V
4 – 6 820 Ohm
all the time.
If these are OK, replace the sensor.

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02/00-01 3-1
3.
3.1 Crane-Dependent CAN- Cable Errors:

This list only identifies what kind of alarms the crane CAN- cable can cause. When troubleshooting, use
the troubleshooting tree (section 4.1) to resolve the problem.
3.1.1 If the Can High wire is broken while working:

The harvester head stops working but there are no alarms on the display. The last signal from the keypads to
the harvester head may continue working until the TJ3000 is turned off.
If the TJ3000 is turned OFF and then ON, there should be this alarm on the display:
No contact with HHM
PSU Connector P4
CAN High Low – +
PIN 7 8 1 4
PIN 2 1 4 3
CAN High Low – +
HHM Connector H13
Diagram: Cable fault configuration

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3-2 02/00-01
3.1.2 If the Can Low wire is broken while working:

The harvester head stops working but there are no alarms on the display. The last signal from the keypads
to the harvester head may continue working until the TJ3000 is turned off.
If the TJ3000 is turned OFF and then ON there should be these alarms on the display:
No contact with right keypad
No contact with left keypad
No contact with HHM
PSU Connector P4
CAN High Low – +
PIN 7 8 1 4
PIN 2 1 4 3
CAN High Low – +
HHM Connector H13
Diagram: Cable Fault Configuration

Issue Page
02/00-01 3-3
3.1.3 If the Can minus(-) is broken while working:

If the TJ3000 is turned OFF and then ON there should be this alarm on the display:
MCM not responding C.
PSU Connector P4
CAN High Low – +
PIN 7 8 1 4
PIN 2 1 4 3
CAN High Low – +
HHM Connector H13
Diagram: Cable fault configuration.

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3-4 02/00-01
3.1.4 If the Can plus (+) wire is broken while working:

No contact with HHM
PSU Connector P4
CAN High Low – +
PIN 7 8 1 4
PIN 2 1 4 3
CAN High Low – +
HHM Connector H13

Issue Page
02/00-01 3-5
3.1.5 If the Can Low and Can minus(-) are shorted together
while working:
The harvester head works properly but the Can High and Low voltages are not correct.
Turning TJ3000 OFF and ON does not change the situation.
PSU Connector P4
CAN High Low – +
PIN 7 8 1 4
PIN 2 1 4 3
CAN High Low – +
HHM Connector H13

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3-6 02/00-01
3.1.6 If the Can High and Can minus(-) are shorted together
while working:
The harvester head stops working and after approximately 15 sec. the next alarms will appear on the display
in the following order:
DM is off the Can-bus
Possible causes
1. DM-PSU cable broken

2. P4 connector loose or HHM-PSU cable broken
3. Internal CAN circuitry of DM damaged
and then
FAILURE: MCM does not respond
Possible causes
1. PSU-MCM cable broken

2. Connector M6 (MCM) or P5 (PSU) loose
3. MCM unit broken
The last signal from the keypads to the harvester head may continue working until the TJ3000 is turned off.

PSU Connector P4
CAN Low High – +
PIN 8 7 1 4
PIN 1 2 4 3
CAN Low High – +
HHM Connector H13

Issue Page
02/00-01 3-7
3.1.7 If the Can High and Low are shorted together while
working:
The harvester head stops working and the next alarm should appear on the display:
DM is off the Can-bus

1. DM-PSU cable broken
2. P4 connector loose or HHM-PSU cable broken
3. Internal CAN circuitry of DM damaged
PSU Connector P4
CAN High Low – +
PIN 7 8 1 4
PIN 2 1 4 3
CAN High Low – +
HHM Connector H13

Page Issue
3-8 02/00-01
3.1.8 If the Can Low is broken and the PSU side of the wire
is shorted together with CAN (-):
The harvester head stops working.
If the TJ3000 is turned OFF and then ON, there should be this alarm on the display:
No contact with HHM
PSU Connector P4
CAN High Low – +
PIN 7 8 1 4
PIN 2 1 4 3
CAN High Low – +
HHM Connector H13

Issue Page
02/00-01 3-9
3.1.9 If the Can High is broken and the PSU side of the wire
is shorted together with CAN (-):
If the TJ3000 is turned OFF and then ON there should be this alarm:
PSU Connector P4
CAN Low High – +
PIN 8 7 1 4
PIN 1 2 4 3
CAN Low High – +
HHM Connector H13

Page Issue
3-10 02/00-01
3.1.10 If the Can Low is broken and the HHM side of the
wire is shorted together with CAN (-):
If the TJ3000 is turned OFF and then ON there should be these alarms:
No contact with HHM
PSU Connector P4
CAN High Low – +
PIN 7 8 1 4
PIN 2 1 4 3
CAN High Low – +
HHM Connector H13

Issue Page
02/00-01 3-11
3.1.11 If the Can High is broken and the HHM side of the
wire is shorted together with CAN (-):
If the TJ3000 is turned OFF and then ON there should be this alarm:
No contact with HHM
PSU Connector P4
CAN Low High – +
PIN 8 7 1 4
PIN 1 2 4 3
CAN Low High – +
HHM Connector H13

Page Issue
3-12 02/00-01
3.1.12 If the Can plus(+) and Can minus(-) are shorted

together while working:
The harvester head stops working but there are no alarms on the display.
MCM not responding C. and LED #5 on PSU is RED.
PSU Connector P4
CAN Low High – +
PIN 8 7 1 4
PIN 1 2 4 3
CAN Low High – +
HHM Connector H13
Diagram: Cable Fault Configuraton

Issue Page
02/00-01 4-1
4.
4.1 How To Use the Troubleshooting Tree

The purpose of the troubleshooting tree is to help define faults which cause alarms in the TJ3000 system.
Normally, the alarm will appear in the display when the system is turned ON. The alarms will be visible on
the display only a couple of seconds.
The alarms can have three different meanings. E.g. the alarm "No contact with HHM" can mean:
1. The HHM itself is damaged and MCM does not have contact with HHM.
2. The CAN-bus to HHM is damaged and can cause the MCM not to have contact with the HHM.
3. The 24 V power supply to the HHM is damaged.
The alarm "MCM not responding C." has a fourth special meaning. If the whole CAN-bus is down this
alarm will appear on the display when the TJ3000 is turned ON e.g. if the CAN High and Low wires are
shorted together in the crane cable it will cause this alarm.
It is very important to determine which one is faulty before any components are changed: the module itself
or the CAN-bus .
In many cases, troubleshooting can be started by eliminating different modules from the system and
following how the alarms change. For this reason, most troubleshooting instructions start by unplugging
connectors.
The names of the alarms in the instructions are located at the upper edge of the sheet. Where these
instructions carry over to a separate page, a letter symbol will be used to identify the involved page (e.g.
A,B,C,D,E or F).
If alarm "No contact with left keypad" or "No contact with right keypad" appear alone in the display, it is
very obvious that this concerned KCM is damaged. If both of these alarms appear at the same time on the
display, however, it is very obvious that the problem is with the power supply to the keypads. Follow the
instructions to resolve the problem.
The CAN-bus of the crane cable is the most commom cause of alarms. It can cause almost all possible
alarms, so it is important to check the cable properly.
Use the Timberjack 3000 Operator Manual "Part C " with this instruction. The TJ 3000 manual contains
descriptions of modules, connectors and wires.
When unplugging or plugging connectors, the TJ3000 system will have to be turned OFF. When
measuring voltages or checking alarms on the display, turn the TJ3000 back on.
Note!
For the 1270B (SN 12701670 and above) with a new style of keypads, one extra plug (F024441) must be
purchased, because in the new style of keypads, HSF5 is not mounted in the right keypad. Use plug
F024441 in troubleshooting instead of the plug HSF5.

Page Issue
4-2 02/00-01
No contact with HHM

Unplug P4 and measure voltages on the PSU
between pins:
1–4 10.5 –12.0 V
If correct plug P4 back. If not correct replace
the PSU. Also check the 24 V power supply to the NO A
HHM’s connector H25.
Unplug P9 and measure voltages on the PSU

between pins:
1–7 2.5 V The poor connection or the short circuit is
1–8 2.5 V between the PSU and the junction box.
Replace the crane cable between the PSU
YES and the junction box.
Check that there is a good connection in

plug P9 between pins: NO
2–7 and 3–8
If the plug is in order plug it back, otherwise
Open the junction box on the crane and
replace the plug.
disconnect the CAN cable wires from the
connector. Measure voltages from the CAN
YES cable (the cable coming from the PSU).
Black – Red 10.5 – 12.0 V
Unplug connector H13 on the HHM. Measure Black – Blue 2.5 V
voltages on the cable between pins: Black – White 2.5 V
4–1 2.5 V NO
4–2 2.5 V YES
4–3 10.5 – 12.0 V
The poor connection or the short circuit is

YES between the HHM and the junction box.
Replace the crane cable between the HHM
Plug H13 back to the HHM and unplug H7. and junction box.
Measure voltages from connector H7 on the HHM
between pins:
4–1 2.5 V Check again that the H13 connector is
4–2 2.5 V properly plugged in and has a good
NO connection to the HHM. Unplug all other
4–3 10.5 – 12.0 V
YES connectors except H13. Measure voltages
from H7 again. If voltages are now correct
some sensor or solenoid is killing the power
There is an internal failure on the HHM. Replace for the CAN bus. Otherwise there is an
the HHM. Save the machine parameters to the internal failure in the HHM. Replace the
memory card before loading the software to the HHM. Save the machine parameters to the
HHM. memory card before loading software to the
HHM.

Issue Page
02/00-01 4-3

Unplug P9 on the PSU.
Plug all connectors back and
Turn TJ3000 ON.
There should only be alarm:
YES continue troubleshooting from instructions:
”No contact with HHM”
No contact with HHM.
NO
Plug P9 back to the PSU.

Unplug the cable P7 from the PSU. Unplug
HFS5 from the right keypad and plug it to P7 Plug all connectors back and continue
on the PSU. troubleshooting from the position:
YES
Turn TJ3000 ON.
There should only be alarms: B
NO
Unplug P9 from the PSU.

Unplug the cable P4 from the PSU and plug it
to P9 on the PSU.
Unplug the cable P6 from the PSU.
Plug P9 to P6 on the PSU.
Plug all connectors back and continue
Unplug HFS5 from the PSU and plug it back
to the right keypad. troubleshooting from the position:
YES
Plug the cable P7 back to the PSU connector
P7. C
Now the display is bypassed and you cannot
see any alarms on the display.
Turn TJ3000 ON and wait about 30 sec.
Does the harvester head work properly, e.g.
automatic feeding and saw?
NO
Continue troubleshooting from the position:

Page Issue
4-4 02/00-01

No contact with HHM
Unplug P9 from the PSU.

Plug all connectors back and
Turn TJ3000 ON.
There should only be alarm:
YES continue troubleshooting from instructions:
”No contact with HHM”
No contact with HHM
NO
Plug P9 back to the PSU.
Unplug HFS5 from the right keypad.
Unplug the cable P7 from the PSU. Plug all connectors back and continue
Plug HFS5 to P7 on the PSU. troubleshooting from the position:
Turn TJ3000 on.
YES
There should be alarms:
B
NO
Unplug HFS5 from P7 on the PSU and
measure voltages from P7 on the PSU
between pins: YES
1–7 2.5 V
1–8 2.5 V
NO
Open up connector P6 and measure
1–2 2.5 V There is an internal failure in the CAN
1–3 2.5 V
YES bus inside of the PSU. Replace the PSU.
Connector must be plugged in when
measuring.
NO
Open up connector X4 on the display and
measure voltages between pins:
The cable between the DM and the PSU
7–13 2.5 V YES is damaged. Replace the cable.
7–14 2.5 V
Connector must be plugged in when
measuring.
NO
There is an internal failure in the DM can

bus output. Replace the DM.

Issue Page
02/00-01 4-5
No contact with left keypad These instruction are valid only

if these alarms appeared
No contact with right keypad alone without any other alarms
or measures.
There is inside of the PSU a failure in the

Unplug the cable P7 from the PSU and measure
power supply to P7. Change cable P7 to
voltages from P7 on the PSU between pins:
1–4 10.5 – 12.0 V
NO connector P8 on the PSU and plug P8 to
P7 on the PSU. Do this if any one voltage
5–9 24 V
YES is missing.
Plug the cable P7 back to the PSU.

Unplug HFS4 from the left keypad and measure
The cable between the PSU and the left
voltages on the cable between pins: NO keypad is damaged. Replace the cable.
1–4 10.5 – 12.0 V
5–9 24 V
YES
Plug the cable HFS4 back to the left keypad.
Unplug the cable HFS6 from the left keypad.
Measure voltages on the left keypads connector There is an internal failure inside of the
HFS6 between pins:
NO left keypad. Replace the left keypad.
1–4 10.5 – 12.0 V
5–9 24 V
YES
Plug the cable HFS6 back to the left keypad.

Unplug the cable HFS3 from the right keypad and
measure voltages from the cable HFS3 between The cable between the left and right
pins:
NO keypad is damaged. Replace the cable.
1–4 10.5 – 12.0 V
5–9 24 V
YES
Plug the cable HFS3 back to the right keypad.

Unplug HFS5 from the right keypad. Measure
voltages on the right keypads connector HFS5 There is an internal failure inside of the
between pins:
NO right keypad. Replace the right keypad.
1–4 10.5 – 12.0 V
5–9 24 V
YES
Both keypads are damaged. This is a very

uncommon situation. Be sure that there is only
alarms:
No contact with left keyppad
If this is true replace both keypads.

Page Issue
4-6 02/00-01
There is a poor connection inside of the PSU

Unplug P8 and measure voltages on the PSU on the CAN bus or wire broken in plug P8.
between pins: Check that there is a good connection in plug
1–7 2.5 V YES P8 between pins
1–8 2.5 V 2–7 and 3–8.
If the plug is in order replace PSU.
NO
Open up connector P7 and measure voltages

on the PSU between pins:
1–2 2.5 V There is a poor connection in the CAN bus
YES inside of the PSU. Replace the PSU.
1–3 2.5 V
The connector must be plugged in when
measuring.
NO
Open up connector HFS4 and measure

The failure is on the cable between the PSU
1–7 2.5 V
1–8 2.5 V
YES and the left keypad. Replace the cable.
The connector must be plugged in when
measuring.
NO
There is a poor connection in the CAN bus

inside of the left keypad. Replace the left
keypad.

Issue Page
02/00-01 4-7
B
Unplug HFS5 from the right keypad.
Unplug the cable HFS4 from the left keypad.
Connect the plug HFS5 and the cable HFS4 The failure is in the cable between the
together. PSU and the left keypad. Replace the
Turn TJ3000 ON.
NO
cable.
There should be only alarms:
YES
Unplug HFS5 from the cable HFS4. Unplug the

cable HFS6 from the left keypad. Connect the
cable HFS4 and the cable HFS6 together.
Unplug the cable HFS3 from the right keypad.
Connect the plug HFS5 and the cable HFS3 The failure is in the cable between the
together. NO left and the right keypad. Replace the
Turn TJ3000 ON. cable.
YES
Unplug the cable HFS4 and HFS6.

Plug these cables back to the left keypad.
The failure is in the left keypad.
Turn TJ3000 ON.
NO Replace the left keypad.
YES
The failure is in the right keypad. Replace the

right keypad.

Page Issue
4-8 02/00-01
Unplug the cable X4 from the DM. You have to check

the cable between the PSU and DM with a multimeter
that it is in good order. Check resistance between
pins:
Resistances The display module is
P6 X4 damaged. Replace the DM.
1 7
OK
2 13
3 14
4 4
5 8
7 5
8 6
9 3
If the wire is OK the resistance should be

aprx 0 Ohm.
You also have to check that there is no short circuit
between the wires.
Measure the resistance between pins:
P6 X4
1 13,14,4, 8,5,6,3
2 7,14,4,8,5,6,3
3 7,13,4,8,5,6,3
4 7,13,14,8,5,6,3 The cable between the
5 7,13,14,4,5,6,3
Resistances PSU and the DM is
7 7,13,14,4,8,6,3 not OK damaged. Replace the
8 7,13,14,4,8,5,3 cable.
9 7,13,14,4,8,5,6
If the resistance is aprx 0 Ohm there is a short circuit

between these wires.

Issue Page
02/00-01 4-9
Plug all cables and connectors back to the

correct places.
Unplug the cable P5.
Continue troubleshooting from the position:
Turn TJ3000 ON.
There only should be alarm:
YES
MCM not responding C. E
But the harvester head should work manually,
e.g. manual feeding or saw.
NO
Unplug P4 from the PSU. Measure resistance

from the cable between pins:
Plug all connectors back and continue
2–3 82 Ohm
troubleshooting from the position:
7–8 82 Ohm
The resistor between pins 2 and 3 is located YES
inside of the cable connector P4. F
The resistor between pins 7 and 8 is located
on the HHM inside of the connector H7.
NO
Replace with new resistors and make sure

that the crane cable is in order.

Page Issue
4-10 02/00-01
Unplug P9.
Unplug the cable M6 from the MCM.
Connect P9 and the cable M6 together.
Plug the cable P5 to P9 on the PSU. The cable between PSU P5 and
Turn TJ3000 ON. NO MCM M6 is damaged. Replace the
There should be alarm: cable.
But the harvester head should work
manually, e.g. manual feeding or saw.
YES
Check the fuse #7 on the PSU. The power supply to P3 is damaged.

Unplug the cable P3 from the PSU and Change the cable to the connector
measure voltages between pins: NO P10 on the PSU.
– + Connectors P2,P3,P10 and P11 on
1,6,7 3,4,5 24 V PSU are the same.
YES
Plug the cable P3 back to the PSU.

Unplug the cable M8 from the MCM.
The cable between PSU P3 and
Measure voltages from the cable M8
between pins:
NO MCM M8 is damaged. Replace the
cable.
– +
1,6,7 3,4,5 24 V
YES
MCM is damaged. Replace the MCM.

Issue Page
02/00-01 4-11
Unplug all cables and connectors P4 to P9

from the PSU. If LED #5 on the PSU is red good
Check the fuse #5. changes are the converter 24/12V is
Measure voltages from P4 to P9 on the PSU
between pins:
NO defective.
Replace PSU.
1–4 10.5 – 12.0 V
YES
Plug the cable back to the PSU one by one

and measure at the same time, the voltages
from P9 on the PSU between pins:
1–4 10.5 – 12.0 V
If some cable has an effect on the level of

the voltages, there is something damaged,
on the cable or the module at the end of
the cable.
Continue troubleshooting there.

Page Issue
4-12 02/00-01

Troubleshooting TJ3000

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TJ3000 (Version I )

Diesel engine exhaust and some of its constituents

The engine exhaust from this product contains

Worldwide Construction and Forestry Division

Timberjack 3000 Measuring System

1.1 The Functions of the TJ3000 Modules

HHM = Harvester Head Module

KCM = Key Control Module

PSU = Power Supply Unit

CAN = Controller Area Network

1.1.1 MCM (Main computer module)

Timberjack 3000 Troubleshooting Instructions

1.1 The Functions of the TJ3000 Modules

1.1.1 MCM (Main computer module)

1. Left Keypad itself is damaged

1.1.2 HHM (Harvester head module)

Timberjack 3000 Troubleshooting Instructions

1.1 The Functions of the TJ3000 Modules

1.1.2 HHM (Harvester head module)

1. HHM itself is damaged.

1.1.3 DM (Display module)

Timberjack 3000 Troubleshooting Instructions

1.1 The Functions of the TJ3000 Modules

1.1.4 KCM's (Key Control Module)

(See troubleshooting tree, section 4.1)

1.1.5 PSU (Power Supply Unit)

Timberjack 3000 Troubleshooting Instructions

1.1 The Functions of the TJ3000 Modules

Timberjack 3000 Troubleshooting Instructions

Timberjack 3000 Troubleshooting Instructions

2.1 TJ3000 System Sensors

2.1.1 Diameter Potentiometers

Each voltage varies depending on the physical position of the knife.

There are two possible ways to check potentiometers with TJ3000.

(See TJ3000 manual section C):

-The mounting of the potentiometer is loose

Timberjack 3000 Troubleshooting Instructions

2.1 TJ3000 System Sensors

2.1.1 Diameter Potentiometers

2.1.2 Saw Home Sensor

Timberjack 3000 Troubleshooting Instructions

Connectors H6, H9, H11 and H17 use the same

Check the mounting of the sensor first, it has to

HHM is damaged. Replace the HHM.

Timberjack 3000 Troubleshooting Instructions

2.1 TJ3000 System Sensors

2.1.3 Pulse Sensor, Length

Timberjack 3000 Troubleshooting Instructions

Connectors H6, H9, H11 and H17 use the same

Connect wires 31B and 710 back to the pulse

Timberjack 3000 Troubleshooting Instructions

2.1 TJ3000 System Sensors

2.1.4 Saw Bar Position Sensors

Timberjack 3000 Troubleshooting Instructions

Do the saw bar position test (19386).

HHM is damaged. Replace the HHM. Save

Type the saw bar position test 19386. Connect

The HHM seems OK but the cable, the resistor

Timberjack 3000 Troubleshooting Instructions