[09/04, 16:53] Biscuits: Hello Everyone

Today's Clinic module

*Please take a moment to review the following module before the session to make the most
of our concise 1-hour engagement*:

https://trailhead.salesforce.com/content/learn/modules/service_lex?
trailmix_creator_id=strailhead&trailmix_slug=prepare-for-your-salesforce-administrator-
credential

https://trailhead.salesforce.com/content/learn/projects/set-up-the-service-console?
trailmix_creator_id=strailhead&trailmix_slug=prepare-for-your-salesforce-administrator-
credential

We have 2 clinic seasons going on simultaneously;

*Alpha Admin Clinic with Ada*

*Beta Admin Clinic with Nana*

Session Details:
Date: Wednesday, February 14th, 2024
Time: 12noon EST

Feel free to attend either one. *You don't need to attend both* as they are the same.

Best Regards,
BlackForce Team.
[09/04, 16:53] Biscuits: Hello Everyone

Today's Clinic module

*Please take a moment to review the following module before the session to make the most
of our concise 1-hour engagement*:

Import and Export with Data Management Tools

https://trailhead.salesforce.com/content/learn/projects/import-and-export-with-data-
management-tools?trailmix_creator_id=strailhead&trailmix_slug=prepare-for-your-
salesforce-administrator-credential

Duplicate Management
https://trailhead.salesforce.com/content/learn/modules/sales_admin_duplicate_management?
trailmix_creator_id=strailhead&trailmix_slug=prepare-for-your-salesforce-administrator-
credential

We have 2 clinic seasons going on simultaneously;

*Alpha Admin Clinic with Ada*

*Beta Admin Clinic with Nana*

Session Details:
Date: Thursday, February 15th, 2024
Time: 12noon EST

Feel free to attend either one. *You don't need to attend both* as they are the same.

Best Regards,
BlackForce Team.
[09/04, 16:53] Biscuits: Hello Everyone

Today's Clinic module

*Please take a moment to review the following module before the session to make the most
of our concise 1-hour engagement*:

Permission Set Groups

https://trailhead.salesforce.com/content/learn/modules/permission-set-groups

Roles and Responsibilities for Marketing Teams

https://trailhead.salesforce.com/content/learn/modules/roles-and-responsibilities-for-
marketing-teams

We have 2 clinic seasons going on simultaneously;

*Alpha Admin Clinic with Ada*

*Beta Admin Clinic with Nana*

Session Details:
Date: Tuesday, February 13th, 2024
Time: 12noon EST

Feel free to attend either one. *You don't need to attend both* as they are the same.

Best Regards,
BlackForce Team.
[09/04, 16:53] Biscuits: Hello Everyone
Today's Clinic modules- Continuation from yesterday.

*Please take a moment to review the following modules before the session to make the most
of our concise 1-hour engagement*:

Customize a Sales Path for Your Team

https://trailhead.salesforce.com/content/learn/projects/customize-a-sales-path-for-your-team

Manage Products, Prices, Quotes, and Orders

https://trailhead.salesforce.com/content/learn/projects/manage-products-prices-quotes-orders

We have 2 clinic seasons going on simultaneously;

*Alpha Admin Clinic with Ada*

*Beta Admin Clinic with Nana*

Session Details:
Date: Wednesday, February 7th, 2024
Time: 12noon EST

Feel free to attend either one. *You don't need to attend both* as they are the same.

Best Regards,
BlackForce Team.
[09/04, 16:53] Biscuits: Hello Everyone

Today's Clinic module

*Please take a moment to review the following module before the session to make the most
of our concise 1-hour engagement*:

Data Security
https://trailhead.salesforce.com/content/learn/modules/data_security?
trailmix_creator_id=strailhead&trailmix_slug=prepare-for-your-salesforce-administrator-
credential

We have 2 clinic seasons going on simultaneously;

*Alpha Admin Clinic with Ada*

*Beta Admin Clinic with Nana*

Session Details:
Date: Monday, February 12th, 2024
Time: 12noon EST

Feel free to attend either one. *You don't need to attend both* as they are the same.

Best Regards,
BlackForce Team.
[09/04, 16:53] Biscuits: Hello Everyone

Today's Clinic module

*Please take a moment to review the following module before the session to make the most
of our concise 1-hour engagement*:

User management
https://trailhead.salesforce.com/content/learn/modules/lex_implementation_user_setup_mgmt
We have 2 clinic seasons going on simultaneously;

*Alpha Admin Clinic with Ada*

*Beta Admin Clinic with Nana*

Session Details:
Date: Thursday, February 8th, 2024
Time: 12noon EST

Feel free to attend either one. *You don't need to attend both* as they are the same.

Best Regards,
BlackForce Team.
[09/04, 16:53] Biscuits: Hello Everyone

Today's Clinic modules is designed to enhance your proficiency in Salesforce.

*Please take a moment to review the following modules before the session to make the most
of our concise 1-hour engagement*:

Leads and Opportunities

https://trailhead.salesforce.com/content/learn/modules/
leads_opportunities_lightning_experience

We have 2 clinic seasons going on simultaneously;

_Alpha Admin Clinic with Ada_

_Beta Admin Clinic with Nana_

Session Details:
Date: Monday , February 5th, 2024
Time: 12noon EST

Feel free to attend either one. *You don't need to attend both* as they are the same.

🔊Moving forward, be *advised to join clinics and classes via your single log in*

We kindly request to *abstain from sharing links*

If you are still having issues, you are welcome to join the tech session *with your laptop* for
a hands on resolution experience with the below link:

https://blackforce.ca/zoom-technical

Time : 4pm EST

Best Regards,
BlackForce Team.
[09/04, 16:53] Biscuits: Hello Everyone

Today's Clinic modules is designed to enhance your proficiency in Salesforce.

*Please take a moment to review the following modules before the session to make the most
of our concise 1-hour engagement*:

Customize a Sales Path for Your Team

https://trailhead.salesforce.com/content/learn/projects/customize-a-sales-path-for-your-team

Manage Products, Prices, Quotes, and Orders

https://trailhead.salesforce.com/content/learn/projects/manage-products-prices-quotes-orders

We have 2 clinic seasons going on simultaneously;

_Alpha Admin Clinic with Ada_

_Beta Admin Clinic with Nana_

Session Details:
Date: Tuesday , February 6th, 2024
Time: 12noon EST

Feel free to attend either one. *You don't need to attend both* as they are the same.

Best Regards,
BlackForce Team.
[09/04, 16:53] Biscuits: Hello Everyone

Today's Clinic modules is designed to enhance your proficiency in Salesforce.

*Please take a moment to review the following modules before the session to make the most
of our concise 1-hour engagement*:

Accounts and Contacts

https://trailhead.salesforce.com/content/learn/modules/
accounts_contacts_lightning_experience
Campaign Basics
https://trailhead.salesforce.com/content/learn/modules/campaign_basics

We have 2 clinic seasons going on simultaneously;

_Alpha Admin Clinic with Ada_

_Beta Admin Clinic with Nana_

Session Details:
Date: Thursday , February 1st, 2024
Time: 12noon EST

Feel free to attend either one. You don't need to attend both as they are the same.

Best Regards,
BlackForce Team.
[09/04, 16:53] Biscuits:
https://trailhead.salesforce.com/content/learn/modules/sales_admin_duplicate_management?
trailmix_creator_id=strailhead&trailmix_slug=prepare-for-your-salesforce-administrator-
credential
[09/04, 16:53] Biscuits: https://trailhead.salesforce.com/content/learn/projects/set-up-the-
service-console?trailmix_creator_id=strailhead&trailmix_slug=prepare-for-your-salesforce-
administrator-credential
[09/04, 16:53] Biscuits: https://trailhead.salesforce.com/content/learn/modules/service_lex?
trailmix_creator_id=strailhead&trailmix_slug=prepare-for-your-salesforce-administrator-
credential
[09/04, 16:53] Biscuits: https://trailhead.salesforce.com/content/learn/projects/import-and-
export-with-data-management-tools?trailmix_creator_id=strailhead&trailmix_slug=prepare-
for-your-salesforce-administrator-credential
[09/04, 16:53] Biscuits: Today's Clinic modules is designed to enhance your proficiency in
Salesforce.
*Please take a moment to review the following modules before the session to make the most
of our concise 1-hour engagement*:

Prepare Your Salesforce Org for Users

https://trailhead.salesforce.com/content/learn/projects/prepare-your-salesforce-org-for-users?
trailmix_creator_id=strailhead&trailmix_slug=prepare-for-your-salesforce-administrator-
credential

Accounts and Contacts

https://trailhead.salesforce.com/content/learn/modules/
accounts_contacts_lightning_experience?
trailmix_creator_id=strailhead&trailmix_slug=prepare-for-your-salesforce-administrator-
credential

We have 2 clinic seasons going on simultaneously;

_Alpha Admin Clinic with Ada_

_Beta Admin Clinic with Nana_

Session Details:
Date: Wednesday, January 31st, 2024
Time: 12noon EST

Feel free to attend either one. You don't need to attend both as they are the same.

Best Regards,
BlackForce Team.
[09/04, 16:53] Biscuits: https://trailhead.salesforce.com/content/learn/modules/roles-and-
responsibilities-for-marketing-teams
[09/04, 16:53] Biscuits:
https://trailhead.salesforce.com/content/learn/modules/lex_implementation_user_setup_mgmt
[09/04, 16:53] Biscuits: https://trailhead.salesforce.com/content/learn/modules/permission-
set-groups
[09/04, 16:53] Biscuits: https://trailhead.salesforce.com/content/learn/modules/data_security?
trailmix_creator_id=strailhead&trailmix_slug=prepare-for-your-salesforce-administrator-
credential
[09/04, 16:53] Biscuits:
https://trailhead.salesforce.com/content/learn/modules/leads_opportunities_lightning_experie
nce
[09/04, 16:53] Biscuits: https://trailhead.salesforce.com/content/learn/projects/manage-
products-prices-quotes-orders
[09/04, 16:53] Biscuits: https://trailhead.salesforce.com/content/learn/projects/customize-a-
sales-path-for-your-team
[09/04, 16:53] Biscuits:
https://trailhead.salesforce.com/content/learn/modules/accounts_contacts_lightning_experien
ce
[09/04, 16:53] Biscuits: https://trailhead.salesforce.com/content/learn/projects/prepare-your-
salesforce-org-for-users?trailmix_creator_id=strailhead&trailmix_slug=prepare-for-your-
salesforce-administrator-credential
[09/04, 16:53] Biscuits:
https://trailhead.salesforce.com/content/learn/modules/campaign_basics
[09/04, 16:53] Biscuits:
https://trailhead.salesforce.com/content/learn/modules/lex_implementation_reports_dashboar
ds?trailmix_creator_id=strailhead&trailmix_slug=prepare-for-your-salesforce-administrator-
credential
[09/04, 16:53] Biscuits: https://trailhead.salesforce.com/content/learn/projects/customize-a-
salesforce-object?trailmix_creator_id=strailhead&trailmix_slug=prepare-for-your-salesforce-
administrator-credential
[09/04, 16:53] Biscuits: https://trailhead.salesforce.com/content/learn/projects/build-a-
discount-approval-process?trailmix_creator_id=strailhead&trailmix_slug=prepare-for-your-
salesforce-administrator-credential
[09/04, 16:53] Biscuits:
https://trailhead.salesforce.com/content/learn/modules/point_click_business_logic?
trailmix_creator_id=strailhead&trailmix_slug=prepare-for-your-salesforce-administrator-
credential
[09/04, 16:53] Biscuits: https://trailhead.salesforce.com/users/strailhead/trailmixes/prepare-
for-your-salesforce-administrator-credential