SALESFORCE ADMINISTRATION Course Content

Trainer: Raakesh
Course Duration: Near about 50 Hours

For Upcoming Batches Details: Click Here

We can also provide training on AWS, Azure, Python & Many

more courses for more information please contact us on below
mention numbers.

Follow Us on
Telegram Group: Click Here
Facebook Page: Click Here
YouTube: Click Here
Instagram: Click Here
LinkedIn: Click Here

Email: support@logiclabstech.com
[Type here] [Type here] [Type here]
www.logiclabstech.com
 SALESFORCE ADMINISTRATION
Course Content

 Introduction to Cloud Computing

 Introduction to Salesforce

 Data Model

 Implementing Business Logic

 Salesforce Security

 Data Management Tool

 Salesforce.com Audit

 Automate Business Process

 Salesforce Reports and Dashboard

 Chatter in Salesforce

 Communities

 Salesforce App Exchange Overview

 Sales Cloud in Salesforce

 Service Cloud in Salesforce

www.logiclabstech.com support@logiclabstech.com
 SALESFORCE ADMINISTRATION
Course Content

 Introduction to Cloud  Data Model

Computing
 Create an App In Salesforce
 Introduction Lightning
 Cloud Service Module  What is an Object?
 Benefits of clouds  Types of Object
 Introduction to CRM?  Creating Custom Object
 What is CRM?  Salesforce Fields
 How can CRM help?  Custom Fields
 Evolution of CRM  Data Types
 Benefits of CRM  Standard Fields
 CRM in the Market
 Introduction to Salesforce
 What is Salesforce?
 Salesforce CRM
 Salesforce License
 Sandbox Introduction
 Introduction to Salesforce
Cont.
 Product and Service in
Salesforce
 Overview of APP Exchange
 Creating Salesforce
Developer Account
 Salesforce server
 Enable caching and
autocomplete on SDFC
Login Page.
 Navigating Salesforce.com
 Company Profile
 Fiscal Year
 Types of Application
 Salesforce Technical Terms
www.logiclabstech.com support@logiclabstech.com
 SALESFORCE ADMINISTRATION
Course Content

 Data Model  Setting UP User Interface

 Salesforce Object  Create or Edit the Page
Relationship Layout
 Types of Relationship  Page Layout Assignment to
 Lookup Relationship Profile
 Home Page Layout
 Data Model
 Custom List View
 Master -Detail Relationship
 Salesforce Security
 Many to Many Relationship
 Hierarchical Relationship  Introduction to Data
 Schema Builder Security
 Security Models
 Implementing Business
 System Level Security
Logic
 Formula Field
 Cross Object Formula
 Validation Rule
 Implementing Business
Logic
 Activate and Deactivate
Validation Rule
 Rollup Summary Field
 Field Dependency
 Setting Up User Interface
 Page Type
 Page Element
 Page Layout
 Accessing Page Layout

www.logiclabstech.com support@logiclabstech.com
 SALESFORCE ADMINISTRATION
Course Content

 Salesforce Security  Data Management Tool

 Application Level Security  Inserting Record using Data
 Object Level Security Loader
 Field Level security  Upsert
 Deleting Records
 Export Records
 Salesforce Security
 Salesforce.com Audit
 Record Level security
 Role Hierarchy  Field History Tracking
 Groups  Salesforce Auditing
 Queue  Automate Business Process
 Salesforce Security  Email Templates
 OWD  Creating Text Email
 Sharing Settings for Custom Templates
Object  Mass Email Templates
 Sharing Rules in Salesforce
 Record Type  Automate Business Process
 Create a Record Type  Creating Letter Head
Page Type and Page  Creating HTML with
Elements Letterhead
 Data Management Tool  Creating Custom HTML
Templates
 Data Models
 Activities with Data Model  Automate Business Process
 Data Management Tools in  Workflow Rules
SFDC  Creating Workflow Rules
 Diff. between Import and  Workflow Actions
Apex Loader  Creating Workflow Actions
 Data Import Wizard
 Installing Salesforce Data  Automate Business Process
Loader  Sending Email Alert using
 Downloading Data Loader Workflow rule
 Instructions to install Data  Creating a Task using
Loader Workflow rule
www.logiclabstech.com support@logiclabstech.com
 SALESFORCE ADMINISTRATION
Course Content

 Creating Workflow
Outbound Messages
 Activating Salesforce
Workflow Rules
 Automate Business Process
 Checking Workflow Rule
Output
 Approval Process
 Creating Approval Process
 Lead Assignment Rule
 Creating new Rule in Lead
Assignment Rule
 Salesforce Reports and
Dashboard
 Introduction to
Reports and
Dashboard
 Salesforce Report
 Creating Custom Reports
 Salesforce Matrix Reports
 Creating a Dashboard in
Salesforce
 Chatter In Salesforce
 Enable the Chatter Feature
 Chatter Feed Tracking
 Add Post Features in Page
Layout
 Edit Lightning Page Layout
 Add Chatter Post in
Lightning Page Layout
 Write First Post

www.logiclabstech.com support@logiclabstech.com
 SALESFORCE ADMINISTRATION
Course Content

 Sales Cloud in Salesforce

 Communities
 Creating and Managing Price
 Introduction to Books
Communities  Creating Products
 Creating New Community  Creating Opportunities
 Topic Management  Creating Campaigns
 Recommendation  What is Web to Lead Form?
Management  How to Create Web to
 Adding Members Lead form in Salesforce
 Login and Registration
 Service Cloud in Salesforce
 Salesforce App Exchange
 Introduction to Service
Overview
Clouds
 How to Enable App  Creating Cases
Exchange in Salesforce  Creating Case Assignment
 AppExchange Salesforce Rule
for twitter and Facebook.
 Service Cloud in Salesforce
 Sales Cloud in Salesforce  Creating Case Escalation
 Introduction to Sales Rule
Cloud  Enabling Solution
 Leads Home Page  Creating Solutions
 Creating and Converting  Creating web to case form
Leads
 Creating Accounts
 Creating Contacts.

www.logiclabstech.com support@logiclabstech.com