Ahmed Abdi Resume

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AHMED ABDI PROFESSIONAL SUMMARY

SALESPERSON
Results-driven Service Technician with a strong background in replacing
worn-out components and providing technical advice to optimize system
CONTACT performance. Demonstrated ability to follow safety protocols and
effectively communicate with customers. Skilled Driver with a proven
0421 518 898 track record of delivering excellent customer service and building strong

ahmedabdi.aus@gmail.com
relationships. Proficient in completing routes on schedule and
addressing customer complaints. Detail-oriented Warehouse Worker
Sadlier , NSW 2168 with experience in accurately pulling and preparing products for
shipment, operating manual pallet jacks, and packing orders according
SKILLS to specifications. Strong organizational and multitasking skills.

• Valid Driver's License EXPERIENCE


• Work with Minimal Supervision

• Rapport Building July 2020 - May 2024


• Client Relationship Management Service Technician
Initial Hygiene , Perth, WA
LANGUAGES • Replaced worn-out components with genuine parts for optimal performance of
the system.

• Arabic • Followed safety protocols when performing service and repairs.

Advanced • Utilized strong communication skills to efficiently interact with customers and
provide technical advice.
Nemo Learning Institution

• Indonesian January 2013 - April 2019


Advanced Driver
Nemo Learning Institution Uber, Perth, WA

• Japanese • Provided excellent customer service throughout delivery process.


Advanced • Developed strong relationships with customers by providing courteous service.
Nemo Learning Institution
• Completed daily routes in accordance with customer delivery expectations.

• Cleaned vehicle seats and storage areas to maintain professional, organized


appearance.
• Transported people to appointments and destinations on schedule.

• Applied problem-solving skills to address customer complaints and issues.

June 2009 - March 2012


Warehouse Worker
DHL, Perth, WA

• Pulled and prepared product for shipment, verifying exact number and type of
product before loading and shipping.
• Operated manual pallet jack to move products throughout warehouse.
• Packed orders in accordance with customer specifications.

• Sorted and placed materials or items on racks and shelves according to


organizational standards.

• Assisted other departments when needed to complete tasks in a timely fashion.


• Organized warehouse space by rearranging items, storing materials, and
marking locations.

EDUCATION

July 2023
Bachelor of Arts (B.A.) in Politics
Macquarie University

Bachelor of Arts (B.A.) in Information Technology


RMIT

CERTIFICATIONS

• Digital Marketing Certification

• Leadership and Management Certification

• First Aid Certification

COMMUNITY SERVICE

July 2022 - Present


Public Speaker
Global Outreach Network, Sydney, NSW

• Demonstrate or explain products, methods, or services to persuade customers


to purchase products or use services.

• Keep areas neat while working and return items to correct locations following
demonstrations.

• Practice demonstrations to ensure that they will run smoothly.


• Prepare or alter presentation contents to target specific audiences.

• Work as part of a team of demonstrators to accommodate large crowds.

AWARDS

• COMMUNITY IMPACT AWARD

• PARTNERSHIP EXCELLENCE AWARD

• DIVERSITY AND INCLUSION AWARD

• SOCIAL INNOVATION AWARD

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