Economic University Ho Chi Minh City

College of Technology and Design

School of Business Information Technology

Managing in the
Digital World
Lecturer: Dr. Bùi Xuân Huy
Email: huybx@ueh.edu.vn
Agenda

Information system today

A brief history of Information system
The Emergence of the Digital World
Information system defined
Five component of an information system
Chapter 1 Career Opportunities with IS

Types of Information system in an organization

Organizational Decision-Making levels
TPS – MIS – DSS – BIS
Architecture of enterprise application >ERP
IS Ethics
A Information Privacy
Intellectual Property
How to maintain your privacy online
Green and sustainable development
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Textbook

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Reference Sources
• Ứng dụng Công nghệ thông tin xanh cho tương lai bền vững của doanh nghiệp - FPT
Digital (link)
• Ngành công nghệ thông tin gây ô nhiễm nhiều hơn chúng ta tưởng (link)
• Everything you need to know about the Right to be forgotten (link)
• 3D-Printed Counterfeits On The Rise: How to Protect Your Brand – nanomatrixsecure
(link)
• Nghị định số 13/2023/NĐ-CP: Bảo vệ quyền dữ liệu cá nhân; ngăn chặn các hành vi xâm
phạm dữ liệu cá nhân (link)

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Objectives
❑After learning this lesson, you will be able to explain

✓What an Information System is and what the Information System Management

is.

✓What the primary IS components are.

✓How computer ethics affect the use of Information System and discuss the
ethical concerns associated with information privacy & intellectual property.

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Information system today

what is a system?

A system is a group of interrelated components working

together toward a common goal by accepting inputs and
producing outputs in an organized transformation process.
(merriam-webster)

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 what is an VD: Con đường tơ lụa

information system?

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Management Information System 9/8/2024 8
The Emergence of the Digital World
Năm 2000: Chỉ tập trung vào IT nên khủng hoảng

Source: linkedl

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 what is an information system?
An IS is the combination of people and IT that
create, collect, process, store and distribute useful data which support decision making and control in an organization.

Nhớ là những yếu tố

bên ngoài là mũi tên 2
chiều

Phải có chiều fb thì hệ

thống mới tt ptr, ko thì
sẽ sụp đổ

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Dimensions of Information System
Is one of many tools
managers uses cope with
People challenges, implement
Structure strategy, control and operate
Business Processes organization
Politics
Cultural thay đổi tools
Mangement -> Organizations -
> Technology

Sense out of the challenges

Set the strategy for responding
Allocate the resources to do it.

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Dimensions of Information System
-> có liên tục, ko baoh chấm dứt
Business
Challenges

Management

Information Business
Organization
system Solutions

Technology

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 Five Component Model of Information System HUMAN SIDE -> KHÓ ĐỔI
You think who is most
Automation moves work from human side to computer side

important?

Manager KT, QT
People
Increasing degree of difficulty to change

Ng dùng User
Developer & Maintainer Dân kĩ thuật

Low-Tech System
ai cũng quan trọng
thủ tục
Business Process
Procedure &
??? what could you replace
BẢN CHẤT CƠ SỞ PHÁP LÍquestion mark?
DATA

High – Tech System

Do you know nature of
Application using for
managing organizations’ Software data?
operations

cơ sở hạ tầng
Hardware All types of computer &
COMPUTER SIDE -> DỄ ĐỔI communication network
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Data – Information - Knowledge

sử dụng trong hoàn cảnh nào, ntn (khác knowledge)

đc sử dụng trong hoàn cảnh cụ thể

DL thô

Source: www.ontotext.com
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 sự chính xác, sự trung thành
Data Characteristics Accurate implies fidelity to fact or truth attained by
exercise of care.

Accurate

You need to be ready to ask,

“What’s the value of the
Worth Timely
information I can conceive from Sales data that arrives 2 weeks
this data?” . Data is not free.
its cost
after the reporting deadline is
ko có cái gì giá trị mà free hết Data useless data.
ko đúng thời điểm là dữ liệu rác

đúng 1 phần
Data needs to be sufficient for the
purpose for which it is generated, but Context – Marketing data is useless
Just for elementary teachers
just barely so. Relevant
sufficient
Subject - The salaries of teachers in
the whole school have nothing to do
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9/8/2024 of students. 15
Automation moves work from human side to computer side

Manager
People
Increasing degree of difficulty to change
User
Developer & Maintainer

Low-Tech System
Business Process
Procedure &
Legal Basic

DATA

High – Tech System

Application using for
managing organizations’ Software
operations

Hardware All types of computer &

communication network

You
What
Management Information System
do think which
you think element
you shouldisdo
most important?
when building an IS? 9/8/2024 16
Career Opportunities of Business Student with IS
- System Analyst Design
- IS Consultant
Develop
- Business Analyst
- Data Engineer / Data Scientist
- Software Developer

- IS auditor
- Database Administrator IS - Chief Information Officer
(CIO)

Maintain Manager

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IS professional core competencies

Good IS personnel possess valuable, integrated knowledge and skills in three areas –
technical, business and system

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Types of Information system in an organization
• Each IS exists in a specific context: specific context.
• Accounting IS
• Human Resource IS
• Manufacturer IS
• …

• All IS are used by organizations

• to become more productive and profitable
• to gain competitive advantage (UPS, FedEx…)
• to reach more customers (Facebook …)
• to improve customer service (Amazon Go …)

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 TẦNG THẤP NHẤT
Transaction Processing System (TPS)

❖TPS is a computerized system that

performs & records the daily routine
transactions necessary to conduct
business:
• Sale Order Entry Bãi giữ xe tự động
• Hotel Reservations
• Payroll
• ..

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Management Information System

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Decision Support System

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Business Intelligence System

Nguồn: http://bizcubic.com/tag/business-intelligence-tools/

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 Execute support system

Source: Bold BI
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 Enterprise Application Architecture

Getting all kinds of IS to work together is a major challenge

especially companies that grow ‘organically’ or by merging with

smaller companies

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Enterprise Resource Planning System

Nguồn: movan.vn/

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IS Ethical and Social Issues
• Information Privacy
• Intellectual Property
• How to maintain your privacy online
• Green and sustainable development

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Information Privacy
• is concerned with what information an individual should have to reveal to others in
the workplace or through other transactions. (Richard O. Manson, 1986)

✓ Do you really believe that the personal data you post on social networks is protected by
Facebook, Google, X…?
✓ Do you think that Facebook is listening your voice and Google Map is tracking your
location?
✓ Do you really trust that websites will live up to their promises about how they will use
your personal data?
✓ Have you ever regretted something you posted on social media?
✓ Do you know ‘Right to be forgotten’? Quyền đc lãng quên

✓ Do you agree that your company has right to control personal mail-box?
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They want to build the image of you?

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How to maintain your privacy online
• Need for a Code of Ethical Conduct
• Fair Information Practice Principles
• Law protects personnel privacy

NATION PRIVACY LAW

Australia Australia Privacy Principles (APP)
Iceland Data Protection Authority (DPA)
Singapore The Personal Data Protection Act
(DPA)
South Electronic Communications and
Africa Transactions Act
USA The Privacy Act
Vietnam ???

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But…a coin has two side

NORA Tech: FBI, tội phạm ra sân bay bị

tóm Source: https://www.ithappens.nu/
NORA technology (Non-Obvious Relationship Awareness)

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Intellectual Property

Source: nanomatrixsecure.com

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Green and sustainable development

Global energy consumption of Global energy consumption of Cloud & Big

technology in 2030 Data
3.5
13%
3

2.5

1.5

0.5

0
Global energy consumption
2018 2030
Cloud&Big Data Other Tech.

Management Information System

Source: Ứng dụng công nghệ thông tin xanh cho tương lai bền 9/8/2024 34
vững (linkedin.com)
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