BRL-2 - June 2022

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No.

of Printed Pages : 2 BRL-002

DIPLOMA IN RETAILING (DIR)/


BBA (RETAILING)
Term-End Examination
June, 2022

BRL-002 : RETAIL MARKETING AND


COMMUNICATION

Time : 2 hours Maximum Marks : 50

Note : Attempt any five questions. All questions carry


equal marks.

1. (a) Explain the four major functions performed


by retailers. 4

(b) Discuss Margin Turnover Model of retail


strategy. 6

2. Describe the distinct dimensions of situational


influence on shopping behaviour of a consumer. 10

3. Describe the role of Information Technology in


personal selling. 10

BRL-002 1 P.T.O.
4. State the benefits of advertising to 10
(a) Retailers
(b) Salesmen
(c) Consumers
(d) Community

5. Discuss the concept of ‘brand’ and state the ways


in which a retailer can build its brand. 2+8

6. ‘‘Product positioning is very important for any


kind of market promotion.’’ Elaborate. 10

7. Explain the various methods of preparing a


Promotional Budget. 10

8. Write short notes on any two of the following : 5+5


(a) In-Store Promotion
(b) The Wheel of Retailing
(c) Closing the Sale
(d) Media of Retail Advertising

BRL-002 2

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