Murugan New Resume 1

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RESUME

PERSONAL DETAILS
6/163 Bajana Kovil Street * Sithalapakkam (Medavakkam ), 600126 Chennai
Muruga5c@gmail.com, +919884554896

PROFILE
OBJECTIVE An experienced and results-driven professional with over 13 years in international business
development and management. Seeking to leverage my expertise in driving business growth, managing
cross-cultural teams, and establishing strategic partnerships on a global scale. Muruganantham
Subramaniyan

BUSINESS DEVELOPMENT MANAGER

I am passionate about designing digital experiences that are both visually stunning and intuitive, and
always strive to create designs that delight and engage users.

EDUCATION
Bachelor of Information Technology(B.SC (Information Present
Technology)

Master of Information Technology(M.SC(Information Present


Technology)

EMPLOYMENT
BUSINESS DEVELOPMENT MANAGER Mar 2016 - Sep 2024
TATA CONSULTANCY SERVICESS, CHENNAI
* Developed and implemented strategic business plans and marketing strategies. * Served as a
passionate member of the Business Development team, helping to drive overall market and technical
strategy. * Identified specific prospects to reach out to, with an effective plan for communicating the
specific value proposition for their business. * Prepared and delivered business reviews to the senior
management team regarding progress. * Managed complex contract negotiations and
communication with legal professionals. * Worked to identify and develop breakthrough
technologies that create innovative products for our athletes. * Worked with consumer
expectations in mind at all times. * Adept in working collaboratively with team members to design
and execute innovative models that enhance manufacturing initiatives. * Created and fostered
long-lasting partnerships business partnerships that played a key role in company success. *
Successfully identified emerging trends and leading innovation, leading to successful business
developments on our end.

Feb 2011 - Mar 2016


SR.ASSOCIATE SALES - INGRAM MICRO INDIA PVT LTD
* Achieved and consistently exceeded monthly sales targets by an average of 35% over the past

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years.

* Developed and maintained strong relationships with key clients, resulting in a client retention rate
of 100%. * Analyzed customer feedback and market trends to recommend new products and
services, increasing sales revenue by 50%. * Collaborated with the marketing team to plan and
execute promotional campaigns, leading to a 30% increase in brand visibility and customer
engagement. * Met or exceeded individual sales targets each quarter, contributing to a team
revenue increase of 35%. * Assisted in the launch of new products, delivering presentations and
demonstrations that drove customer interest and led to a 50% increase in sales. * Conducted
daily customer follow-ups to ensure satisfaction and handle any service issues, improving overall
customer experience and loyalty. * Actively participated in team meetings, sharing insights and
strategies that improved sales processes and client interactions. * Awarded "Outstanding
Achievement" trophy for consistently performing above average sales in a company spanning 20
states.

ASSOCIATE SALES Mar 2008 - Feb 2011


INDUS BPO SERVICES PVT LTD
* Supported sales team by managing customer inquiries, processing orders, and ensuring a
seamless purchase experience. * Assisted in meeting daily and monthly sales targets by providing
product information and recommendations to customers. * Maintained an organized and
attractive sales floor, resulting in a positive shopping environment and increased customer
satisfaction. * Handled customer complaints and resolved issues promptly, ensuring a high level of
customer satisfaction and loyalty. * Provided exceptional customer service through in-person
interactions, phone calls, and email communications. * Processed returns and exchanges
efficiently, maintaining a smooth customer experience. * Conducted follow-up calls with customers
to gather feedback, improving service quality and identifying areas for improvement. Skills *
Strategic Planning: Experienced in developing long-term business plans and translating them into
actionable objectives. * Market Analysis: Proficient in assessing market conditions, competitor
activities, and customer needs to identify business opportunities. * Cross-Cultural
Communication: Skilled in navigating and adapting to different cultural environments to foster strong
business relationships. * Project Management: Strong background in managing complex projects
from initiation through completion, ensuring timely delivery and high-quality results. *
Negotiation & Persuasion: Proven track record in negotiating deals and influencing decision-makers at
all levels. * Sales Strategies: Proficient in developing and implementing sales strategies that drive
revenue growth and exceed targets. * Customer Relationship Management: Strong ability to build
and maintain long-term client relationships, enhancing customer satisfaction and loyalty. *
Market Analysis: Experienced in analyzing market trends and customer data to identify opportunities
for growth and improvement. * Product Knowledge: Extensive understanding of product features
and benefits, enabling effective presentations and demonstrations. * Team Collaboration:
Adept at working with cross-functional teams to achieve shared goals and optimize sales outcomes.
* CRM Software: Skilled in using CRM tools like Salesforce, HubSpot, and Zoho to manage customer
data and sales pipelines.

SKILLS
Alteryx customer data

Database HubSpot

Information Technology MS- Office

SAP MM Salesforce

VBA Zoho

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adapting communicating

communication communications

passionate Persuasion

intuitive strategies

results-driven Collaboration

LANGUAGES
English Tamil

Telugu

This resume is made with Jobseeker.com.

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