Curriculum Vitae Rocsan Perez

ROCSAN D.
PEREZ
# 805 Sagur St. Brgy. San Vicente,
San Jacinto Pangasinan
Cell #: 09859786842
Email: Rocsan1217@gmail.com
CAREER OBJECTIVE:
To commit a professional job where I can utilize my field of study and work experience and be motivated with a
positive attitude and strong work ethics at the same time cultivate my knowledge in order to expand my
understanding for discipline that I have chosen and be able to grow intellectually, Morally, and emotionally in
new work environment.
QUALIFICATION:
 Excellent in Microsoft word,excel and power point

 Excellent in computer skills ( Software proficiency)
 Team player
 Self - motivated
 Strong work ethics
 Detail oriented
SKILLS PROFILE :
 Independent an d self-sufficient in handling task.

 Ability to communicate internal external answering directions over the phone calls, taking message
when necessary.
 Issuing Purchase order to the client and receive and check invoice.
 Engaging and outgoing personality.
 Provided excellent customer care by responding to requests, assisting with product selection and
handling ordering functions.
 Determine customers needs, offer the most appropriate product or service.
 Clarify customer needs and communicate effectively to resolve issues and de-escalate upset customer.
 Maintained customer satisfaction with forward-thinking strategies focused on addressing customer
needs and resolving concerns.
EMPLOYMENT HISTORY
Office Secretary
Ramz Sabaa Trading Company(Kuwait)
02 July 2021 - 09 February 2023
 Organizing files, preparing documents and managing office supplies and product.
 Provide purchase order to the clients and receive cheque/PO from the customer.
 Demonstrated the figures and benefits of items to customers and maintained their satisfaction.
 Received and monitored stocks, sellable and unsellable
 Ensured to suggest and upsell to achieved the projection target and be competitive for any
promotions.
Service Crew
Frame Restaurant and Coffee (Kuwait)
30 September 2019-30 June 2021
 Maintained high standard of customer service
 Handled currency and credit transaction quickly and accurately
 Assemble customer orders
 Master point of service (POS) computer system for automatic order taking (Operated Cash
registerand handled out food and drinks to the customers.
 Ensured safety where followed
 Clean and maintained equipment during downtime
 Took customer correctly and efficiently
 Built loyal clients through friendly interactions and consistent appreciation
 Assisted management with inventory control and stock ordering
Customer Relation Officer
Al-Maouisherji Catering Company (Mc Donald’s Kuwait)
24 August 2016 - 25 September 2019
 Greet customers as they enter and thank them for their business as they leave.
 Responsible of making customer feel special and welcome have everything they need.
 Doing responsibilities such as local store marketing, advertising, and marketing birthday parties and
other event of McDonald to host.
 Communicating with the customers about their company satisfaction, complains and other needs.
 Knows how to handle customer inquiries and complain
 Figuring out what went wrong. how problems might be fixed and how to keep them from happening
again
 Prepared food when necessary
Cashier/Service Crew
Wham Burgers (Philippines)
2011 June - February 2016
 Promote services, handle transactions and verify a shift’s sales at the end of each day
 Always smile and greet the customer
 Collect cash, cheque and credit cards payments
 Make change accurately and efficiently.
 Maintained high standard of customer service
 Handled currency and credit transaction quickly and accurately
 Assemble customer orders
 Master point of service (POS) computer system for automatic order taking (Operated Cash
registerand handled out food and drinks to the customers.
 Ensured safety where followed
 Clean and maintained equipment during downtime
 Took customer correctly and efficiently
Sales Clerk
SM Sta. Mesa (Philippines)
2010 June - December 2010
 Greeting customers and helping them find specific products within the store.
 Maintaining inventory in the store ordering new items when needed.
 Recommends add-on products and promotional items.
 Ensure that all customers found what they are looking for.
 Assist with preparations for displays, windows, trade shows, etc.
 Meet established rules quota
EDUCATIONAL BACKGROUND
COLLEGE: Asian Institute of E-Commerce

Computer Education
2005-2006
VOCATIONAL: University of Pangasinan
Caregiver
2007-2008
HIGH SCHOOL: San Jacinto National High School
2002-2006
ELEMENTARY: San Vicente Elementary School
1997-2002
PERSONAL DETAILS
Date of Birth: December 17, 1989

Nationality: Filipino
Age: 33 y/o
Martial Status: Single mom
Height: 5’0
Weight: 48kg
REFERENCES:
Mr. Rafique Chikodi Restaurant Manager

Al- Maousherji Catering Company
Mc Donalds Kuwait
+96594011092
Mr. Pancho Cndelaria Second Assistant Manager

Al- Maousherji Catering Company
Mc Donalds Kuwait
+96597023812
Mr. Nasri Balquoti Sales Manager

Ramz Sabaa Trading Company (Kuwait)
+96594498329
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
ROCSAN D. PEREZ

Curriculum Vitae Rocsan Perez

Uploaded by

Copyright:

Available Formats

Curriculum Vitae Rocsan Perez

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Curriculum Vitae Rocsan Perez

Uploaded by

Copyright:

Available Formats

ROCSAN D.

 Excellent in Microsoft word,excel and power point

 Independent an d self-sufficient in handling task.

COLLEGE: Asian Institute of E-Commerce

Date of Birth: December 17, 1989

Mr. Rafique Chikodi Restaurant Manager

Mr. Pancho Cndelaria Second Assistant Manager

Mr. Nasri Balquoti Sales Manager

You might also like

Pfad - The Proxy pFad of © 2024 Garber Painting. All rights reserved.