Questions 1 - 3 refer to the following e-mail.

To: catiyeh@mymaailroom.au 1. What is indicated about Ms. Atiyeh’s

From: achen@mutamrk.au previous appearance at Mutamark?

Date: 1 July (A) It was very well attended.

Subject: Mutamark conference (B) It was moved to a larger venue.

Dear Ms. Atiyeh, (C) It featured a musical performance.

To follow up on our phone conversation earlier today, I (D) It took place at the Koros Hall.
would like to extend to you a formal written invitation to 2. How many people can the Koros Hall
speak at the eighth annual Mutamark conference, accommodate?
scheduled to take place this year from 17 to 20 September
(A) 40
in Zagros. Because you drew a sizeable crowd when you
(B) 50
appeared at the conference in the past, we will be making
special arrangements for your visit this time. The Blue (C) 120
Room at the Debeljak Hotel holds only 120, so this year we (D) 270
are also booking the Koros Hall, which has a capacity of
3. When will Ms. Atiyeh most likely
270. We can offer you a 40-to-50-minute slot on the last day
appear at the Mutamark conference?
of the conference, when attendance should be at its peak.
Please e-mail me to confirm your acceptance and to let me (A) On September 17
know more about your audiovisual requirements. We can (B) On September 18
provide overhead projection for still images if you will be (C) On September 19
using them again. (D) On September 20
Very best regards,
Alex Chen, Conference Planning
Mutamark Headquarters, Melbourne

Questions 4 - 5 refer to the following e-mail.

From: jenkins@ourmarketfocus.au 4. What is the purpose of the e-mail?

To: hardesty@gallusmail.au (A) To cancel an event
Subject: Workshop Notice (B) To announce a new venue
Dear Ms. Hardesty, (C) To recruit new workshop presenters
This is to share an important change concerning the 18 (D) To request volunteers for a workshop
August, 4 PM. Marketing Skills Workshop. Because many
5. What is Ms. Hardesty asked to do?
more attendees have signed up, we have changed the
location of our event to: (A) Share the notice with other attendees

The Rill Inn; PERTH (B) Choose a convenient time to meet

Please acknowledge you are aware of the update. I would (C) Confirm receipt of the message

appreciate it if you could treat this request as urgent and (D) Update her contact information
reply as soon as convenient. Should you have any questions
about participation, you can e-mail me.
Thank you,
Andrew Jenkins
Workshop Organizer

1
Questions 6 - 9 refer to the following chat discussion.

To: Mara Renaido <rorenaldo@viyamail.com> 6. What is suggested about the craft fair?
From: Lisa Yang <lyang@staffordsvillefair.org> (A) It takes place in downtown
Date: May 28 Staffordsville.

Subject: RE: Staffordsville Craft Fair (B) It is being held for the first time.

Dear Ms. Renaido, (C) It specializes in locally produced

crafts.
Thank you for your interest in selling your handcrafted
items at the annual Staffordsville Craft Fair. Please note (D) It will be held outdoors
that all applicants must submit a $25 application fee, 7. What is NOT mentioned as a
whether or not they want to share a space with another requirement for selling at the craft fair?
applicant. Moreover, all applicants must submit a
(A) Sharing a space with another
minimum of four photographs of their work in order to be
participant
considered as a vendor. - [1] -.
(B) Paying a fee to participate
In addition to photographs, we ask that you submit a
(C) Submitting images of the crafts
rough sketch showing how you would display your work.
Since you propose to share a space with a friend, local (D) Providing one’s own tenting
potter Julia Kerens, it would be helpful if your sketch could 8. What does Ms. Renaido most likely
indicate how you are planning to use the space jointly. sell?
- [2] -.
(A) Sketches
Also, because we hold the fair rain or shine, all vendors
(B) Photographs
must supply their own tenting to protect themselves and
their wares from the possibility of rain. - [3] -. (C) Pottery

Finally, please be aware that every year we receive far (D) Jewelry
more applications from jewelry makers than we can accept. 9. In which of the positions marked [1],
We hope that you will not be too discouraged if your work [2], [3], and [4] does the following
is not accepted this year, as you are applying for the first sentence best belong?
time. - [4] -.
“Make sure they clearly represent the
Thanks again, and best of luck with your application, items you wish to offer for purchase at
Lisa Yang the event.”
(A) [1]
(B) [2]
(C) [3]
(D) [4]

2
Questions 10 - 13 refer to the following letter.

March 29 10. What is one purpose of the letter?

Dr. Maritza Geerlings (A) To announce a name change
(B) To honor distinguished alumni
Poseidonstraat 392
(C) To suggest revisions to a curriculum
Paramaribo
(D) To list an individual’s
Suriname accomplishments

11. The word “established” in paragraph

Dear Dr. Geerlings, 1, line 3, is closest in meaning to
I am writing to thank you for your years of service on the (A) affected
faculty of the Jamaican Agricultural Training Academy
(B) founded
(JATA) and to let you know about some exciting
(C) confirmed
developments. As you know, JATA was originally
established as a vocational school for agriculture but now (D) settled
offers courses in a varied array of disciplines, including 12. What is suggested about Dr,
cybersecurity, electrical engineering, and health Geerlings?
information management. Our student body, which for the
(A) She plans to attend JATA’s
first ten years consisted almost exclusively of locals, is now
anniversary celebration.
culturally diverse, with students from across the Americas
and Europe. Today's students work with sophisticated (B) She has taught courses in
equipment, much of which did not exist in our early days. cybersecurity.

To reflect these and other significant changes that JATA (C) She can take part in JATA’s logo
has undergone over time, the Board of Trustees has design contest.
approved a proposal by the Faculty Senate to rename the (D) She served on JATA’s Board of
institution the Caribbean Academy of Science and Trustees.
Technology. As a result, a new institutional logo will be 13. What is NOT indicated about JATA in
adopted. All students and faculty members, both current the letter?
and former, are invited to participate in a logo design
(A) Its professors live on campus.
contest. Information about the contest will be forthcoming.
(B) Its students have access to modern
The renaming ceremony and the introduction of the new
equipment.
logo will take place at 11 A.M. on 1 June, the twentieth
(C) It will be twenty years old on June 1.
anniversary of the institution. We hope you will be able to
join us. (D) It is attended by international
students.
Sincerely,
Audley Hartlett
Audley Bartlett
Vice President for Academic Affairs,
Jamaican Agricultural Training Academy

3
Questions 14 - 18 refer to the following e-mails and list.

From: Tanya Jefferson <tjetf @keysuppliers.com>

To: info@danestongear.com
Subject: Request for group rental information
Date: May 29
Hello Daneston Gear Company (DGC),
I am the president of an activities club. This month, our 30 members intend to take a day trip to Daneston
to go boating on the lake. Could you please send me information regarding your rates and offerings? We
are most interested in renting boats that seat one person. Some time ago, I rented a kayak for myself from
DGC, but this will be my first time renting from DGC for a group.
Thank you,
Tanya Jefferson

From: info@danestongear.com
To: Tanya Jefferson <tjeff@keysuppliers.com>
Subject: RE: Request for group rental information
Date: May 30
Attachment: Price list
Dear Ms. Jefferson,
Thank you for contacting us regarding your group’s anticipated visit to DGC. We look forward to
equipping your club for its next adventure. A price list is attached to this e-mail, if you wish to discuss our
rentals in more detail, please call me at (888) 555-1578. Incidentally, we recently added a rowboat option
that is an excellent choice for adults who wish to boat with their children.
I will be pleased to help you when you are ready to make your reservation.
Best,
Adam Goldstein

DGC Price list

Boat type Hourly rate Addiitional 1/2 hour

Option 1 2-person canoe $13 $8

Option 2 3-person canoe $15 $8

Option 3 1-person kayak $11 $8

Option 4 2-person kayak $14 $8

Option 5 3- or 4-person rowboat (3 adults $13 $9

or 2 adults and 2 small children)

• We are open every day from April to October, 10:00 A.M. to 6:30 PM.
• All boats must be returned by 6:15 PM. on the day they are rented.
• Life jackets and paddles are included in the rental fee.
• Groups of ten or more qualify for a discount if they book at least one week in advance

4
14. What does Ms. Jefferson mention in the first 17. What is indicated about DGC in the price list?
e-mail? (A) It is open for business all year.
(A) She has used DGC’s services before.
(B) It may close for the day if the weather is bad.
(B) She teaches a course in boating safety.
(C) It offers special rates for groups of ten or more.
(C) She is a resident of Daneston.
(D) She owns her own kayak. (D) It accepts reservations on its Web site.

15. What rental option best meets Ms. Jefferson’s 18. According to the price list, what is true about
needs? all boats?

(A) Option 1 (A) They can fit three adults.

(B) Option 2 (B) They can be rented overnight.

(C) Option 3 (C) They are suitable for small children.

(D) Option 4 (D) They are equipped with life jackets.

16. What is the hourly rate of DGC's newest rental

option?
(A) $11
(B) $13
(C) $14
(D) $15

5
Questions 19 - 20 refer to the following e-mail.

To: Kamini Das 19. What is Ms. Das being asked to do?
From: Customer Service (A) Confirm her contact information
Date: 7 February
(B) Provide some feedback
Subject: Regarding your visit
(C) Complete a purchase
Dear Ms. Das,
(D) Renew a subscription
Thank you for your recent stay with us at Sandring Suites.
20. What does Ms. Monier indicate she
Our top priority is to provide our guests with an
will do for Ms. Das?
exceptional experience. We ask that you complete a three-
minute survey to rate your time with us. Please visit (A) Extend her hotel stay free of charge
www.sandringsuites.com.au and click the survey link in (B) Assist her in using a Web site
the top right corner of the Web page. Use code SAN5341 to (C) Give her a chance to win a prize
complete the survey. To thank you for participating, we
(D) Provide a discount code for a future
will enter your name in our monthly raffle to win a
hotel stay
complimentary two-night stay at one of our hotels.
Regards,
Silvia Monier
Customer Service, Sandring Suites

Questions 21 - 22 refer to the following e-mail.

To: a.thompson@pepperfam.com 21. What is a purpose of the e-mail?

From: customerservice@dixons dothing.com (A) To notify a customer of a late delivery
Date: November 4, 11:31 A.M. (B) To confirm a request for an exchange
Subject: Your recent order (C) To request payment for an order
Dear Mr. Thompson, (D) To tell a customer how to give
Our records show that your Dixons Clothing order number feedback
5409281 has been delivered. 22. What is indicated about Dixon’s
Clothing?
Item: Canvas Rain-Resistant Jacket (Men’s) $85.00
(A) It has several store locations.
Shipping Fee $4.50
(B) It offers free shipping.
Total $89.50
(C) Its customer service representatives
Its important to us to know that youre happy with your are available daily.
item. Therefore, if you have any questions, comments, or (D) Its Web site features product reviews
concerns about it, call us at 555-0142, Monday through
from customers.
Friday between 8:00 A.M. and 7:00 PM., and Saturday and
Sunday between 10:00 A.M2. and 5:00 PM. You can also e-
mail us at customerservice@dixons_clothing.com.1 We
look forward to serving you again.
Sincerely,
Customer Service Department
Dixons Clothing

6
Questions 23 - 27 refer to the following e-mails and web page.

From: Michal Zezuia <m.zezula @gerlach-kozey.com.au>

To: Dang Thi Lien <dtlien@hermiston.com.au>
Date: Thursday, 21 September, 1:44 P.M.
Subject: Conference dinner
Dear Ms. Lien,
I am looking forward to meeting you at the Business Leadership Conference in Sydney next month. I am
delighted that you will be part of our panel, and I am looking forward to hearing you discuss your paper
on local government initiatives.
As the panel chair, I am organizing a dinner for all the speakers immediately following the panel. Since
you are locally based, perhaps you have insights about the places listed on the conference Web site? I am
leaning towards Victoria Grill because it overlooks the harbor, but I would like to hear your opinion. Any
place that can accommodate a large group would be especially desirable. I would visit these myself, but I
am not arriving in Sydney until the day of our panel. I am hoping to make all arrangements by 1 October.
Best wishes,
Michal Zezuia

http://www.blcsydney.com.au/thingstodo
Restaurant Recommendations
All of these restaurants are located within walking distance of the conference site. Given the anticipated
activity, reservations are recommended, especially for large groups.
• Bombay Palace: Contemporary Indian cuisine. Large menu with several vegetarian options.
Price: Moderate.
• Victoria Grill: Innovative Australian cooking. Located on the top floor of the Hesiod Building,
overlooking the spectacular Sydney Harbor.
Price: Expensive.
• Amir’s Kitchen: Lebanese cuisine with a modem flair. Private rooms available; ideal for parties and
group events.
Price: Inexpensive.

From: Dang Thi Lien <dtIien @hermiston.com.au>

To: Michal Zezula <m.zezuIa@gerlach-kozey.com.au>
Date: Friday, 22 September, 10:02 A.M.
Subject: RE: Conference dinner
Dear Mr. Zezula,
I am looking forward to meeting you as well. As far as the recommended restaurants, I have been to the
three listed on the Web site. They all have good food and a pleasant ambience. Victoria Grill is somewhat
pricey and in fact would require a taxi ride from the conference site. In my opinion, Bombay Palace is
likely the best for a group of our size. It is located right next to my office building. If you like, I could stop
by after work and inquire about a dinner reservation at Bombay Palace on 6 October.
Sincerely,
Dang Thi Lien

7
23. What is the purpose of the first e-mail? 26. When is the panel scheduled to take place?
(A) To request advice about an event (A) On September 21
(B) To give information about tourist sites (B) On September 22
(C) To propose a topic for a paper (C) On October 1
(D) To invite business leaders to a conference (D) On October 6

24. What is Ms. Lien’s role in the conference? 27. What information on the conference Web site
(A) Chairing a panel does Ms. Lien think is inaccurate?

(B) Giving a presentation (A) Bombay Palace’s ability to host large groups

(C) Contacting catering companies (B) Victoria Grill’s distance from the conference
site
(D) Staffing an information desk
(C) The price of food at the restaurants
25. Why is Mr. Zezula interested in dining at
(D) The need to make dinner reservations
Victoria Grill?
(A) It offers vegetarian options.
(B) It offers private rooms.
(C) It is open relatively late.
(D) It has an attractive view.

8
Questions 28 - 32 refer to the following web page and e-mail.

https://www.zoliorentals.ca

Zolio Rentals Ltd. has a large inventory of heavy machines 28. What does the Web page state about
and construction tools available for hourly or daily rental. Zolio Rentals?
No matter what your task is, we likely have what you need (A) It is expanding its inventory.
to tackle it. We have more than 50 locations throughout
(B) It is training new customer-service
Canada, with limited delivery available in some locations.
associates.
If you require assistance, please call us at 604-555-0129 or e-
(C) It can deliver equipment to certain
mail us at info@zoliorentals.ca.
areas.
Search:
(D) It recently opened branch locations.
Machine for trench digging
29. Why did Mr. Fitzpatrick send the e-
Result: mail?
45-cm trencher 60-cm trencher (A) To make an offer of assistance
4-hour rental $166 $194 (B) To apologize for an oversight
24-hour rental $237 $275 (C) To ask for feedback on a product
(D) To postpone a project
To: Sharia Stanton <sharla@stantonacres.ca> 30. In the e-mail, the word “cover” in
To: Ralph Fitzpatrick <rfitzpatrick@fitzgreenways,ca> paragraph 2, line 3, is closest in meaning
Date: 6 April to

Subject: Trencher machine (A) report on

Hi Sharia, (B) protect

You had mentioned the other day that you anticipate (C) conceal
needing to dig an irrigation trench on your property, just (D) pay for
as I do. I wanted to let you know that I did some searching
31. What does the e-mail suggest about
on the Zolio Rentals Web site, and I have decided that
Mr. Fitzpatrick?
tomorrow I am going to rent the smallest trencher that is
available. I will need the machine only for a couple of (A) His family is planning to relocate to
hours, but since the closest rental location is 45 minutes Durham.
away in Durham, and it will take time to load it onto my (B) He worked as an irrigation consultant
truck both for the trip home and back to Durham again, I for many years.
have decided to rent the machine for a full day. (C) He regularly rents equipment from
Would you want to use the machine while I have it? If so, Zolio Rentals.
we can coordinate our schedules, and I can bring it to you (D) His property is close to Ms. Stanton’s
after I finish. Then I can return the trencher to Zolio property.
Rentals the next morning. I will gladly cover the entire
32. How much will Mr. Fitzpatrick most
rental fee. It is my way of returning the favour for your
likely spend at Zolio Rentals?
help with my lawn-mower last autumn. Please let me
know. (A) $166

Regards, (B) $194

Ralph (C) $237

(D) $275

9
Questions 33 - 37 refer to the following review and letter.

33. According to the review, what is

Calbo Cuts suggested about Mr. Silver?
(A) He was late for an appointment.
My visit to Calbo Cuts as a first-time customer was
(B) He did not ask for a standard haircut.
disappointing. When I arrived, the sign on the door said
(C) He has been to Calbo Cuts only once.
“Walk-ins welcome,” but the receptionist bluntly told me
that I would need to wait about an hour for my haircut, (D) He did not see a sign on the door
even though only one other customer was in the shop and 34. What aspect of his experience at Calbo
three stylists were there. The quality of the work was fine; Cuts disappointed Mr. Silver?
the haircut was fairly priced at just $15, and I was happy
(A) The price
with my standard men’s cut. The stylist, though, cut my
(B) The location
hair without saying a word. I understand that not
everyone likes to make small talk, but I found my stylist’s (C) The shop hours
total silence to be rude. When she finished my haircut, she (D) The customer service
removed the haircutting cape without even offering to
35. Why did Ms. Makowski suggest that
blow-dry my hair.
Mr. Silver contact her?
- Martin Silver, Bishopville
(A) To change an appointment

Calbo Cuts - 678 Seventh Street • Lamar, South Carolina • (B) To provide additional details
29069 (C) To arrange a personal meeting
Martin Silver (D) To update contact information
51 Oak Street
36. What is suggested about Ms. Lopez?
Bishopville, South Carolina 29010
(A) She takes a full hour to give a haircut.
Dear Mr. Silver,
(B) She does not accept walk-in
Thank you for taking the time to leave us a review. We always
customers.
try to provide the best service available. If you feel that any of
our staff were unaccommodating or unprofessional, then I
(C) She is now the most popular stylist.
would like to hear more details regarding your complaint. Feel (D) She enjoys talking to customers
free to call me directly at 803-555-0110.
37. What will Mr. Silver receive for free
At Calbo Cuts, we are serious about earning your continued on his next visit to Calbo Cuts?
business. I would be happy to schedule an appointment for
(A) A bottle of shampoo
you for a haircut and blow-dry with Marissa Lopez, as I
believe she can provide you with the haircut experience you (B) A haircut
are looking for. In addition, on your next visit to Calbo Cuts, (C) A blow-dry
we would like to offer you a complimentary bottle of our all-
(D) A new product
natural shampoo, one of our best-selling products. We hope
you will come back to Calbo Cuts in the future whenever you
need a trim.
Best regards,
Jenna Makowski
Jenna Makowski
Owner, Calbo Cuts

10
Questions 38 - 40 refer to the following letter.

November 23 38. What is the purpose of the letter?

Matteo Fernandez (A) To explain the reasons for a fee
5196 Revol St. increase

Laketon, CA 97999 (B) To provide the status of a license

Dear Mr. Fernandez, (C) To schedule a meeting in Laketon

We are writing to notify you that your license as described (D) To update a user’s identification
below will expire at the end of the year. - [1] -. number

License Type: Motorcycle 39. According to the letter, how much

License Number: 297461 does Mr. Fernandez need to pay?

Expiration: December 31 (A) $20

State law requires all motor vehicle licenses to be renewed (B) $30
periodically. The fees are $20 for boat and snowmobile (C) $40
licenses, $30 for motorcycle licenses, $40 for car licenses, (D) $50
and $50 for truck licenses. - [2] -. Check our Web site
regarding further requirements for truck licenses, as well 40. In which of the position marked [1],
as fees for other types of vehicle licenses: [2], [3] and [4] does the following
www.motorvehiclelicense.net. sentence best belong?

It is quick and easy to renew online. - [3] -. You can also “To do so, please visit our Web site.”
renew by mail. If you choose this option, please send a (A) [1]
copy of this notice along with payment to your local Motor (B) [2]
Vehicle License office. - [4] -. (C) [3]
Sincerely, (D) [4]
Betty Tsai
Betty Tsai
Administrator, Motor Vehicle Licenses

11
Questions 41 - 45 refer to the following e-mails and web page.

To: Kristof Szasz <kszasz@budaceramics.com>

From: Anouk Ayala <aayala@ayala.net>
Subject: Solar power options
Date: January 25
Dear Mr. Szasz,
Thank you for your recent e-mail requesting recommendations for solar power options for your ceramics
company. Before 1 make a recommendation for which company would best serve your needs, could you
answer these questions?
1. How flexible is your budget for solar panel purchase and installation?
2. What is your time frame? The government plans to provide financial incentives toward the cost of
installing solar power that will take effect in about two years.
3. What is the configuration of your property? If you have the space, you could choose to install solar panels
in a parking area or on the ground. The first choice consists of canopies over your parking lot, while
the second choice is great for large, unused areas.
4. What kind of roof do you have? A flat roof is not ideal. Neither is a roof that has a lot of equipment on it,
as there is not enough room for large solar panels.
5. Are you planning on expanding your business in the future?
I look forward to hearing back from you soon.
Anouk Ayala

To: Anouk Ayala <aayala@ayala.net>

From: Kristof Szasz <kszasz@budaceramics.com>
Subject: Re: Solar power options
Date: January 27
Dear Ms. Ayala,
Our company headquarters is located outside of the capital city. The ceramics factory occupies
approximately one-half of our property. To ensure sufficient cooling, much of the roof space is taken up
by industrial-sized air-conditioning units and venting silos for our ovens. The rest of our property
contains a sizeable parking lot, because there is no public transportation in the area, and our 150
employees must drive to work.
The solar power business we choose should be well established. We have an inflexible deadline for our
current project, so I am willing to sacrifice money to get the panels installed as soon as possible. I hope
these answers help you with your recommendation.
Kristof Szasz

12
http://www.soiarinsider.com

Based on a recent customer survey, these four solar power companies in the capital city area are rated, the
most successful.

Company Specialty Comments

AKX Solar Rooftop Very low cost; a very stable company
Superior quality; very thorough; but
Sun365 All types
a bit slow
Fast turnaround; but quite expensive
Beranek Systems Parking areas

Plutosolar Ground installation Cannot begin until March

41. What most likely is Ms. Ayala’s job? 44. According to the second e-mail, what is
(A) Technical consultant suggested about the ceramics factory?

(B) Factory supervisor (A) It is situated far from the road.

(C) Magazine writer (B) It requires extensive cooling.

(D) Maintenance worker (C) It is located on a public transportation route.

(D) It recently moved to the capital city area.
42. What does Ms. Ayala indicate about solar
power? 45. What company will Ms. Ayala most likely
(A) Many government buildings are equipped with recommend?
solar panels. (A) AKX Solar
(B) Solar businesses overseas are growing
(B) Sun365
extremely fast.
(C) Beranek Systems
(C) Rooftop panels provide the most energy
efficiency. (D) Plutosolar
(D) Delaying installation of solar panels for two
years would be lower cost.

43. Which of Ms. Ayala’s questions does Mr. Szasz

fail to answer?
(A) Number 1
(B) Number 3
(C) Number 4
(D) Number 5

13
Questions 46 - 50 refer to the following letter and receipt.

December 2 46. What is the purpose of the letter?

Paul Reggar, Manager (A) To ask how to return a product
Pelder Opticians
(B) To inquire about a repair
930 Main Street
(C) To make a special request
Tamisville VT 05003
Dear Mr. Reggar, (D) To ask about a shipping date
I recently visited your store and was unable to find 47. Where does Ms. Morgan work?
eyeglass frames that were the right size for me. Ms.
(A) At a shipping company
Morgan waited on me and was very helpful, hut you had
(B) At a retail clothing store
virtually no adult styles that fit my small, narrow face. I
hope that in the future you will have more petite frames (C) At an optician’s shop
for women. (D) At a credit card company
I found a pretty pair of glasses online at Your Best Frames
48. What is suggested about Pelder
that are a petite size. I plan to purchase them this week. If I
Opticians?
buy the frames, could I have them shipped directly to your
store for you to make and insert the lenses? I look forward (A) It is located on Broad Street.
to hearing back from you promptly. (B) It has a large selection of petite
Sincerely, eyewear.
Stephanie Potts (C) It has an online store that sells frames.
Stephanie Potts (D) It will insert lenses into frames bought
elsewhere.
YOUR BEST FRAMES
49. To whom is Your Best Frames
www.yourbestframes.com
shipping a package?
Date: December 5 (A) Mr. Reggar
Stephanie Potts (B) Ms. Potts
Customer:
201 Broad Street, Tamisville VT 05003 (C) Ms. Lane

Manager, Pelder Opticians (D) Mr. Gyula

Ship to: RE: Order for S. Potts 50. What is indicated about the order?
930 Main Street, Tamisville VT 05003 (A) It was submitted on December 2.

28734T2 (B) It is expected to arrive by December 5.

Order Order details: 1 pair women’s frames by Sue (C) It has already been paid for.
number: Lane (D) It contains an extra pair of frames.
Color/Style: Black/Petite frame 9374-87

$127.00
Price:
Credit card: LANA Bank **** *** **** 7872

Processed
Simon Gyula
by:

Ship directly to Pelder Opticians, per Ms.

Notes: Potts. Expected delivery by December 12.
Paid in full.

14