Sales CV.docx

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CURRICULUM VITAE

Bernice Ette
Contact: 0568788128 / 0527387701
Email: Mizberny22@gmail.com

Sales Assistant

Professional Summary

Results-driven Sales Assistant with 3 years of experience in retail. Proven ability to engage customers,
understand their needs, and recommend products that enhance their lifestyle. Committed to delivering
exceptional customer service and achieving sales targets.

Key Skills

● Strong sales and customer service skills


● Excellent communication and interpersonal abilities
● Ability to work in a fast-paced retail environment
● Proficient in POS systems and inventory management
● Customer service-oriented with patience in handling challenging cases.
● Proven upselling and cross-selling skills to help meet and exceed sales targets.
● Detail-oriented with strong organizational and time-management skills.

Work Experience

Sales Assistant
361° Cameroon – Douala, Cameroon
2022-2024

● Provided in-depth product knowledge to customers, explaining key features, warranties, and safety
information.
● Successfully managed after-sales service and customer complaints, resulting in a 95% customer
satisfaction rate.
● Maintained accurate stock position records and implemented a stock control system that reduced
overstock by 25%.
● Collaborated with the sales team to enhance product placement strategies.
● Achieved monthly sales targets by implementing effective upselling techniques and personalized
service.
● Organized and maintained product displays, ensuring a visually appealing shopping environment.
● Assisted in training new staff on product knowledge and customer service best practices.

Sales Associate
Enzo Shoes Nasser – Douala, Cameroon
2021-2022

● Engaged customers in finding the right footwear by understanding their preferences and needs,
resulting in increased sales.
● Conducted inventory management, including restocking and organizing merchandise to enhance the
shopping experience.
● Developed strong customer relationships, resulting in a loyal client base and positive word-of-mouth
referrals.
● Participated in promotional events and campaigns, driving traffic and boosting sales during peak
seasons.

Education

● Advance Level Certificate


● B edu psychology

References

Available upon request.

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