2024T3 LiP W02 MGMT5050 V1.0

Acknowledgement of Country
I acknowledge the Bedegal people of the Eora nation

that are the Traditional Custodians of this land. I would
also like to pay my respects to the Elders both past
and present and extend that respect to other Aboriginal
and Torres Strait Islanders who are present here today.
Learning in Practice: week 2
Skills for the future & building

emotional intelligence
MGMT5050: Responsible Business Professionalism

Term 3, 2024
S&I:
SDGs: creating a future
Sustainability
Week 2:
and me
LiP:
Skills for the future and
building emotional
intelligence
Your Term
Challenges
Your Term 2 Challenges Activity 2.1
Individual /
Group /
1. On your own: identify 3 main challenges Whole Class
Activity
you face for your own study this term
2. In small groups: share these challenges
3. As a class: where are the similarities?

This week in your LiP workshop you will explore:
Systems thinking
A way of understanding and solving complex

problems by looking at the interactions and
relationships between different parts of a whole.
Seeing the bigger picture rather than focussing on

individual components only.
Why is systems thinking so valuable?

LiP Week 2: Agenda
1. Building a tolerance for ambiguity

2. Identifying our values
3. Understanding emotional intelligence
How to build a tolerance for ambiguity:
Tolerance for
Ambiguity
Activity 2.2
❑ Be curious
❑ Stay open to others’ ideas
❑ Build interpersonal skills
❑ Develop business communication skills
❑ Ask the right questions
❑ Navigate complexity
❑ Develop analytical capability
How well do you think you are doing with each point?
Tolerance for
Ambiguity
Ask yourself: Activity 2.2
Am I...
❑ Being curious?
Groups / Whole
Breakout class
❑ Being open to others’ ideas? groups discussion
❑ Building my interpersonal skills?

❑ Developing my business communication skills? Talk with your
❑ Asking the right questions? groups for 10 mins,
❑ Navigating complexity?
then be ready for a
whole class
❑ Developing my analytical capability? discussion
What actions will you take to develop these skills?

Reflecting on our values
Last week, we visioned a “better world”

and thought about the societal values
that could sustain it.
Now, let’s reflect on our values.
I value worksheet
*Week 2 Pre-
learning (LiP
pre-class
activity)
‘I Value’
Worksheet
Activity 2.3
N ow, i n s m al l g ro u p s , d i s c u s s : ‘I Value’
Worksheet
Activity 2.3
• To what extent does this accurately Groups /

Breakout
reflect you?
groups
- 10 min -
• How have these values influenced

your decisions and actions day-to-
day?
12
What is Em ot iona l Intelli gence ( EI)?
“ The ability to monitor one's own and others’ emotions, to

discriminate among them, and to use the information to guide
one’s thinking and actions” (Salovey & Mayer 1990, p.189).
Models of EI
• Mental ability models: focusing on the aptitude for processing
affective information
• Mixed models: EI as a diverse construct, including aspects of

personality as well as ability.
Emotional Intelligence Competencies
Self Other
(personal competence) (social competence)
Self-awareness Empathy
Recognition
of emotions
Motivation
Regulation
of emotions
Self-regulation Social Skill

Emotional Intelligence
EI Component Definition Hallmarks Example
Self-awareness Knowing one’s Self confidence Knowing that you become

strengths, weaknesses, Realistic self-assessment stressed with pressing
drives, values and their Thirst for constructive deadlines, and so plan to get
impact on others criticism work completed well in
advanced rather than leave to
last minute
Self-regulation Controlling or redirecting Trustworthiness When a team performs badly,

disruptive emotions and Integrity rather than scream and
impulses Comfort with ambiguity shout, you consider possible
and change reasons for the failure,
understand the
consequences and explore
solutions
Emotional Intelligence (cont.)
EI Component Definition Hallmarks Example
Motivation Being driven to achieve A passion for the work Rather than blaming external
for the sake of itself and new challenges circumstances, you
achievement Unflagging energy to constantly seek to learn from
improve experience
Optimism in the face of
failure
Empathy Considering others’ Ability to develop others Understanding in some

feelings, especially when Sensitivity to cross- cultural settings ‘silence’ does
making decisions cultural differences not mean disapproval.
Social skills Managing relationships Persuasiveness Being able to co-ordinate a

to move people in Extensive network disparate group of individuals
desired directions Expertise in building and into a team to achieve goals
leading teams
EI Self-Assessment
EI Self-
Assessment
Debrief
The Quick Emotional Intelligence Self-Assessment
Activity 2.4
LiP pre-class activity

(on Moodle)
Located in the Moodle ‘Course

Info’ hub > Week 2 Pre-learning
module (in LiP section)
This was part of your

Week 2 Pre-Learning
Module.
EI Self-
Thinking about the EI Questionnaire Assessment

Debrief
Activity 2.4
What personal insights did I

discover?
How will these improve my ability

to develop systems thinking?
Summary:
Debrief
:: 5 min ::
Today we explored:
• Building a tolerance for ambiguity
• Identifying our own values
• Exploring our emotional intelligence.
Why are these “skills for the future”?

Assessment 1: Memo
Weighting = 15%
Word Limit = 750 words (+/- 10%) | strictly 675-825 words (*Reference List is not counted toward the limit)
Due by 13.00 on Friday 27 September, Week 3
Submission by Turnitin
Individual assessment
Check Assessment Guide and Moodle “Assessment Hub” for details
Do not use other rescource / Do not worry about the similarity rete
IMPORTANT: The marking criteria / rubric for this assessment is released on Moodle – it
is essential that you refer to this critical resource carefully during assessment preparation.
Other things to remember: Assessment 1
• Academic integrity is vital. Take ELISE through the UNSW library to

understand your responsibility as a writer/student.
• Generative AI is used as part of this assessment – check Assessment 1

guidelines on this carefully before beginning. Vedio and handbook
• Harvard Referencing style is required (author, date). See resources on

Moodle. The Reference List does not count toward the word limit.
• Use the resources given, only course materials.
IMPORTANT: The marking criteria / rubric for this assessment is released on Moodle – it is
essential that you refer to this critical resource carefully during assessment preparation.
*See your MGMT5050 Assessment Guide (PDF) and Moodle ‘Assessment hub’ for further details.
Plan your assessment What questions do you
have going into
Before we start - Ask the right questions: Assessment 1?
• Anything to do with formatting are in the Assessment Guide. Have you watched the
assessment video? There are resources on how to reference. Consistency is important.
Integrity is important. All AI USE MUST be acknowledged. Remember your document
must show your changes and process.
The assignment is about: WORK IN PROGRESS!!!

WHERE YOU CHANGE AND WHY
• Developing business communication skills
• Navigating complexity
• Developing analytical capability
• Supporting the development of a tolerance for ambiguity
Building an argument - you need to persuade us
• Position – thesis statement. What you try to talk to you boss
• What points do you want to make? Do no place to many points
• Based on what? What support do you have

to use?
• Lead the reader to why it is important
• Show the risk or downsides too
When writing your memo, remember:
• This is an academic piece of work - use formal

language as you would in business.
• It must be written in your own words. Use GenAI, but
show us your process; how was your work changed
and updated?
• It must be referenced and supported by course
materials ONLY, using in-text citations and a reference
list (using Harvard Referencing)
How to reference?
• Harvard is the author date system
• Hence in-text, it is (Surname, date) or if it is according to someone then
Surname (date) …
• Explore the uses of both types – no initials are used in-text
• Page numbers for direct quotes BUT explore why we do not use direct quotes
• Reference list vs Bibliography
• End citations
• Surname, initials, date, name of article, name of journal, volume, page numbers.
Resources | Course Moodle > Assessment hub (look under ‘Referencing’)
https://www.student.unsw.edu.au/harvard-referencing and Referencing and acknowledging the use of artificial
intelligence tools in your work.
Reminders + things to do before our next class
• For our next LiP:

- Complete & bring the Decision-Making Styles questionnaire
(Can be found in the Week 3 Pre-Learning Module on Moodle)
• Complete Week 3’s Pre-Learning Module
• Work on Assessment 1 (due Friday, 27 September at 1pm).
- See the Assessment Guide and the Assessment Hub on Moodle for details.
- No extensions at a course level. You must apply for Special Consideration.

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Acknowledgement of Country

I acknowledge the Bedegal people of the Eora nation

Skills for the future & building

MGMT5050: Responsible Business Professionalism

you face for your own study this term

2. In small groups: share these challenges

3. As a class: where are the similarities?

A way of understanding and solving complex

Seeing the bigger picture rather than focussing on

Why is systems thinking so valuable?

1. Building a tolerance for ambiguity

❑ Building my interpersonal skills?

What actions will you take to develop these skills?

Last week, we visioned a “better world”

• To what extent does this accurately Groups /

• How have these values influenced

“ The ability to monitor one's own and others’ emotions, to

• Mixed models: EI as a diverse construct, including aspects of

Self-regulation Social Skill

Self-awareness Knowing one’s Self confidence Knowing that you become

Self-regulation Controlling or redirecting Trustworthiness When a team performs badly,

Empathy Considering others’ Ability to develop others Understanding in some

Social skills Managing relationships Persuasiveness Being able to co-ordinate a

LiP pre-class activity

Located in the Moodle ‘Course

This was part of your

Thinking about the EI Questionnaire Assessment

What personal insights did I

How will these improve my ability

Why are these “skills for the future”?

• Academic integrity is vital. Take ELISE through the UNSW library to

• Generative AI is used as part of this assessment – check Assessment 1

• Harvard Referencing style is required (author, date). See resources on

• Use the resources given, only course materials.

The assignment is about: WORK IN PROGRESS!!!

• Position – thesis statement. What you try to talk to you boss

• What points do you want to make? Do no place to many points

• Based on what? What support do you have

• This is an academic piece of work - use formal

• For our next LiP:

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