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Bangladesh University of Business and Technology (BUBT)
Internship Report
Course Code: INT 599
“Grameen Bank”
Submitted By:
Md. Atikul Hassan Alif
ID: 21223201058
Program: MBA, Intake: 55
Registration Semester: Spring, 2024
Mobile: 01868533799, Email: atik777hasan@gmail.com
Department of Human Resource Management (Major in HRM)
Supervised By:
Zannatul Ferdus
Assistant Professor
Department of Human Resource Management
Date of Submission:
I
Letter of Transmittal
Date :
Zannatul Ferdus
Assistant Professor
Department of Management
Subject: Submission of Internship Report on Grameen Bank.
Dear Sir/Mam,
I would like to thank you for giving me chance to prepare the internship report on Grameen
Bank. I have prepared the report highlighting the duties and responsibilities of Grameen
Bank. I have tried my best to make the report excellent and gather relevant information for
preparing a complete report. Without the proper guidance of you, it was not possible for me
to prepare the report.
I hope you will assess my report considering the limitations and mistakes of the study, and
sincerely believe you will find the study very interesting and informative.
Sincerely Yours,

Id: 21223201058
Intake: 55
Program: MBA
II
Certificate of Supervisor
This is to certify that Md. Atikul Hassan Alif, ID: 21223201058, Intake: 55, a student of
MBA program under Department of Management of Bangladesh University of Business and
Technology (BUBT) has successfully completed his internship Report on Grameen Bank
under my supervision for partial fulfillment of MBA program.
He has done his job according to my supervision and guidance. He has tried his best to do
this successfully. I think this program will help him in the future to build up his career. I wish
him success and prosperity.
………………………
Zannatul Ferdus
Assistant Professor
III
Student's Declaration
I am Md. Atikul Hassan Alif, ID: 21223201058, Intake: 55, a student of MBA program,
Bangladesh University of Business and Technology (BUBT), hereby declare that the
internship report is prepared after the completion of my internship at Grameen Bank under
the intensive supervision and guidance of Zannatul Ferdus, Assistant Professor, Department of
Management, Bangladesh University of Business and Technology (BUBT) after completing
three months of internship period of Grameen Bank.
I declare that this report is my original work of my experience and prepare for academic
purpose which is a part of MBA program and in this paper, I used in actual present scenario
of the organization.
Sincerely Yours.
…………………
ID: 21223201058
Intake: 55, Program: MBA
IV
Acknowledgement
I would like to express my deep gratefulness to almighty "Allah" for giving me the strength
and opportunity to complete the report within the schedule time successfully. I would like to
express my heartiest gratitude to those who help me all the way through to complete my
internship report. My special thanks are due to my beloved family, who were always with me.
I am deeply indebted to my internship supervisor Zannatul Ferdus for her valuable instruction,
supervision, enthusiastic guidance and constant encouragement throughout the research work
and in the preparation and completion of this report. I express my heartiest gratitude to our
honorable Professor Dr. Ali Noor, PRO-VC and Director of the MBA program, BUBT to
give me permission for internship and help me to provide various guidelines about the report.
Special thanks to Grameen Bank for giving me the opportunity to work with them. Finally,
my sincere thanks go to my beloved parents for their prayers for me. I would like to thank all
the officials of Grameen Bank for their kind and helpful co-operation. I would like to unfold
the names of some of those supportive peoples. They are Principal Officer- Mohammed
Mizanur Rahman, & senior Principal Officer Md. Tipu Sultan, to help me a lot.
I want to express my cordial gratitude to them for their co-operation without which it would
not be possible to complete this report. Then at last I will be grateful to those persons who
read this report and who will get benefit from this report at present and future.
V
Executive Summary
For more than thirty years, Grameen Bank—a leader in the micro-lending space has given
small loans to underprivileged people, especially women. The bank works based on group-
based lending, which is a strategy that has shown itself to be quite successful in terms of loan
payback rates. In this method, a group of borrowers guarantees each other’s loans. The
microfinance initiatives of Grameen Bank have significantly impacted economic growth and
the fight against poverty in Bangladesh and worldwide.
This report represents the actual experiences I had while working as an intern at Grameen
Bank. Additionally, it clarifies the lessons I acquired from my three months of internship with
Grameen Bank. It opens with a succinct overview of Grameen Bank, and the report includes
section where my internship experience with Grameen Bank described. I performed all my
internship activities under the International Program Department. This department deals with
foreign delegation, visit programs, research management, workshop management, internship
management, audio-visual management, media coordination management and knowledge
management. I found some activities to be interesting while others were more challenging. In
my report, I discussed the knowledge and lessons I gained during my internship. Despite the
overall positive experience, I faced few difficulties, which I have outlined in detail.
In conclusion, millions of people's lives have been significantly impacted by Grameen Bank
microcredit initiatives, which have been crucial in fostering social and economic growth. The
bank is a leader in the microfinance sector and a role model for businesses worldwide thanks
to its creative lending strategy and dedication to helping the underprivileged.
VI
VII
VIII
IX
Table of Contents
SL PARTICULARS Page
No.
01 A Brief Introduction of the Organization’s Business Sectors 1-2

02 Overview of the Organization 3-5
2.1 History of Grameen Bank 3
2.2 Business Size 3
2.3 Mission & Vision 3
2.4 Product Lines 4
2.5 Business Competitors 4
2.6 Grameen Bank All Department 5
03 Plan of Internship Program 6
3.1 Brief Introduction of My Branch 6
3.2 Starting & Ending date of Internship 6
3.3 The name of the department that I obtain training 6
04 Training Program 7-8
5 Learning Experience 9-10
5.1 Knowledge Acquired 9
5.2 Skilled Learned 9-10
5.3 Observed Attitudes and Gained Values 10
5.4 The Most Challenging Task Perform 10
6 Problem identification & solution 11-12
6.1 Problem that Identified in the Organization 11
6.2 Consequences of the Current Problems 11
6.3 Solution of the Problems 11-12
7 Conclusion 13
8 References 14

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Bangladesh University of Business and Technology (BUBT)

Subject: Submission of Internship Report on Grameen Bank.

Md. Atikul Hassan Alif

01 A Brief Introduction of the Organization’s Business Sectors 1-2

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