REPUBLIC OF CAMEROON REPUBLIQUE DU CAMEROON

Peace-Work-Fatherland Paix-Travail-Patrie

MINISTRY OF HIGHER EDUCATION MINISTERE DE L’ENSIGNEMENT SUPERIIEUR

ISG

Department of XXXX

Bachelor Technology Degree Programme in Assistant Manager

DEGREE OFFERED: BACHELOR OF TECHNOLOGY (BTEC) DEGREE IN

ASSISTANT MANAGER

DURATION OF STUDIES: ONE (01) YEAR

SPECIALTY: ASSISTANT MANAGER

QUALIFICATION OFFERED: BACHELOR OF TECHNOLOGY (BTEC)

INTRODUCTION

OBJECTIVES OF THE PROGRAMME

EMPLOYMENT OPPORTUNITIES

ADMISSION REQUIREMENTS

 Holders of B-tech, BBA, DIPES I, DIPET I or equivalent certificates

 Transfer cases from other Universities
 It may be required that some courses are taken from year 2
Duration: One year (two semesters)

GRADUATION REQUIREMENTS

Total minimum credits for graduation = 60 credits

Total maximum credit for graduation = 72 credits

METHOD OF TEACHING

The programme’s method of delivery involves classroom instructions, case study analysis,
field work and individual projects/internships. In addition, it is expected of the students to
engage in self-study and group study in addition to class-based activities. It is the
responsibility of students to learn; lecturers are simply an aid in that endeavour. Students are
strongly recommended to organise study groups on their own.

METHOD OF EVALUATION
Mode Mark/100
Continuous Assessment (CA) 30
Final Examination 70
Total 100
GRADING SYSTEM

Performance in a course for the Professional Bachelor’s Degree programme shall be recorded
according to the following schedule:

MARK/100 LETTER GRADE EVALUATION

GRADE POINTS
80-100 A 4.00 EXCELLENT
70-79 B+ 3.50 VERY GOOD
60-69 B 3.00 GOOD
55-59 C+ 2.50 FAIR
50-54 C 2.00 AVERAGE
45-49 D+ 1.50 BELOW AVERAGE
40-44 D 1.00 POOR
0-39 F 0 FAIL
The final aggregate mark for a course shall be a whole number. Letter grades and grade points shall
be awarded on the basis of the final aggregate mark.

In order to determine the grade point average of a candidate, the appropriate grade points assigned
to the corresponding letter grade is multiplied by the credit value of the course. The products are
added for all courses registered for the sum divided by the total number of credits registered for.
The quotient so obtained is the G.P.A. For example, student X obtains the following grades

COURSE GRADE GRADE POINTS CREDIT VALUE WEIGHTED

ASMI4101 A 4.0 4 POINT
ASMI4102 B+ 3.5 4 16.0
ASMI4103 B 3.0 4 17.5
ASMI4104 C 2.0 4 12.0
ASMI4105 B+ 3.5 4 8.0
ASMI4106 C+ 2.5 4 17.5
TOTAL 24 9.0
80

GPA = 80/24 = 3.33

To earn credit for a course, the student must score a minimum of 50% (C) in that course if this is
compulsory. Students may gain credit in the case of an elective/required course if they scored 40%
(D).

If a student obtains a pass mark in a course after re-sitting the course once or any subsequent
number of times, the final mark given shall be the average of the marks obtained in the different
sittings if this average is higher than 50% or 50% if the average obtained is less than 50%. Only this
average mark shall be used to calculate the student’s cumulative grade point average (GPA). The fail
mark shall no longer enter into the calculation of the cumulative grade point average (GPA).
In each semester (semester one and two), the student shall register for courses totalling not less
than 30 credits. A student who fails to obtain a mark of 50/100 for any course at the end of the
semester shall be obliged to resit the course(s).

CLASSIFICATION OF THE PROFESSIONAL BACHELOR’S DEGREES

The class of the Professional Bachelor’s degree awarded shall be based on the final
Cumulative Grade Point Average (CGPA) as follows:

S/N Classification Grade Range Letter Grade

1 First Class 3.6 - 4.00 A
2 Second Class Upper Division 3.0 – 3.59 B+
3 Second Class Lower Division 2.50 – 2.99 B
4 Third Class 2.25 – 2.49 C+
5 Pass 2.00 - 2.24 C

TEACHING AND RESEARCH/SUPERVISION STAFF LIST

Permanent Staff

S/N Name Academic Rank Qualification Specialty

1. TOUSSOCK DIPET 2
JEAN BRUNO (QUANTITATIVE
TECHNIQUES)
2. ETOKE MOUEN DIPET 2
ELISABETH (QUANTITATIVE
TECHNIQUES
3. KENFAH MARIE- DIPET 2
PASCALE (QUANTITATIVE
TECHNIQUES)
4.
5.
6
7
8
9
10
11

Part time Staff

S/N Name Academic Rank Qualification Specialty

1. TAMEU DIPET 2 (QUANTITATIVE
MATHIAS TECHNIQUES)
2.
3.
4.
5.
6
 7
8
9
10

STRUCTURE OF THE PROGRAM FOR PROFESSIONAL BACHELORS DEGREE IN

ASSISTANT MANAGER
FIRST SEMESTER
Course Course title Credit value Status L T P
ASMI4101 Entrepreneurship development 4 C 40 10 10
and Business Creation
ASMI4102 Research methodology 4 C 40 10 10
ASMI4103 Quantitative Techniques 4 C 40 10 10
ASMI4104 Word Processing and 4 C 40 10 10
Management
ASMI4105 Business communication 4 C 40 10 10
ASMI4106 Office Management and Control 4 C 40 10 10
ASMI4107 Human Resource management 4 C 40 10 10
ASMI4108 Technological Office 4 E 40 10 10
Procedures
ASMI4109 Digital and Social Media 4 E 40 10 10
Management
TOTAL 36 360 90 90
C = Compulsory E = Elective (student to choose one subject)
SECOND SEMESTER
Course code Course title Credit value Status L T P
ASMI4201 Web Services and Distributed 4 C 40 10 10
Computing
ASMI4202 Filling and Storage Media 4 C 40 10 10
ASMI4203 Internship 4 C 40 00 120
ASMI4204 Research Project 8 C 40 00 120
ASMI4205 Organisational Behaviour 4 C 40 10 10
ASMI4206 Leadership and Team Management 4 C 40 10 10
ASMI4207 Accounting and Budgeting 4 E 40 10 10
ASMI4208 Project Management 4 E 40 10 10
TOTAL 32 320 60 300
C = Compulsory E = Elective (student to choose one subject)

SUMMARY
NUMBER
Credit Lecture Hours Tutorials Practical
First Semester 36
Second Semester 36
Total Credits
Contact Hours

COURSE DESCRIPTION
ASMI4101: Entrepreneurship development and Business Creation 4 Credits (40-10-10 )
Objectives: students should be able to acquire necessary skills and knowledge for organising
and carrying out entrepreneurial activities, to understand basic concepts, role, adopting of key
steps and importance of entrepreneurship for economic development, developing personal
creativity and entrepreneurial initiative. To be their own boss, pursue your own idea, earn
more money, the act of starting and owning your own time, etc.

Content: Conceptual definitions. historical development of entrepreneurship, entrepreneurial

practices, the role of entrepreneurship in economic development, the importance in small
business, types, features of entrepreneurs, sources of business ideas, entrepreneurial
strategies, entrepreneurial process, buying and existing business, sources of capital for
entrepreneur, forms of entrepreneurial organisations, developing writing a business plan,
franchising, family business, entrepreneurial projects, case study of business plan,
development of business.

Outcomes: It is expected that students will be able to: Identify and describe personality traits
and practices of entrepreneurs; Develop practical skills by applying information, principles,
and practices to small business situations through case studies and outreach projects; Identify
the basic elements of a business plan and write a unique business plan for a new business
venture; Discuss how you can become a job creator as an entrepreneur rather than a job taker;
Demonstrate a passionate spirit of entrepreneurship by examining business possibilities,
writing business plans, and executing fundamental entrepreneurial practices.

ASMI4102: Research methodology 4 Credits (40-10-10)

Objectives: research is aimed at new discoveries, innovations and seeking solutions to
problems. If research methodology is taken for granted, research results both internally and
externally may be invalid. The aim is therefor to provide students with techniques of writing
research reports or projects. By the end of this course, students should be able to: master
basic concepts in methodology; state types of research; research design; sampling and
sampling design; differentiate between quantitative and qualitative approaches; define
variables; state a research problem; calculate validity and reliability; correlate studies;
prepare, analyse, present and summarise data; apply statistical analysis in research and test
hypothesis

Content: nature and meaning of research; types of research; quantitative and qualitative
approaches in research; research design; variables; objectives; questions and research
hypothesis; sampling in research; correlational studies; validity and reliability; research
instruments, inferential statistics and data processing.

Outcomes: upon successful conclusion students should: test hypothesis; develop data
collection instruments; write out project reports/projects

ASMI4103: Quantitative Techniques 4 Credits (40-10-10)

Objectives: the course seeks to present students with a wide range of data analytical
techniques and is structured around the broad contours of the different types of data analytics.
Students will be able to process, inspect, cleans, transform and model data with the goal of
supporting conclusions and make decisions

Content: Introduction to data analysis, analytical process and types, role of data, how data is
created, stored accessed, interaction and how the organisation works with data and create
information. Simple Correlation and Regression, Theory of Estimation; Statistical Inference:
Hypothesis Testing, Parametric Test – Z, F, t test, ANOVA, Non Parametric Test – Chi
square test (goodness of fit, independence of attributes) Spearman’s Rank Correlation
Coefficient. Linear Programming, Transportation problems

Outcomes: students should be able to: collect, analyse and interpret data to make informed
information. Test Hypothesis, understand statistical estimation of population parameters; Use
basic statistics for central measurements, frequency distributions, graphs, and measure of
dispersion and be able to select which statistical method should be used for different
problems

ASMI4104: Word Processing and Management 4 Credits (40-10-10)

Objectives: The purpose of this course is to teach students to identify word processing
terminology and concepts, create technical documents, format and edit documents, use simple
tools and utilities, and print documents.
Content: Operating System, File Management, Office Suite, Beginning Word Document
Basics, Editing Documents, Formatting Text and Paragraphs, Advanced Formatting Text and
Paragraphs, Tables, Illustrations and Graphics, Themes, Building Blocks, Merging,
Multipage Documents, Styles, Templates, References, Integration with Other Programs,
Advanced Graphics, Building Forms, Collaboration Tools, Customizing Word Tools,
Windows Live, Cloud Computing, Office Web Apps
Outcomes: Upon successful completion of this course, you will be able to: use menus,
commands, and tools in Microsoft Word and Google Docs; create new documents from
templates; and format documents for personal and business use. Apply basic and advanced
formatting skills and special functions to produce documents.

ASMI4105: Business communication 4 Credits (40-10-10)

Objectives: Application of business communication principles through creation of effective
business documents and oral presentations. Includes study and application of team
communication and use of technology to facilitate the communication process. This course
helps students build the proficiency needed to succeed in today’s technologically enhanced
workplace by focusing on the development of professional oral and written communication
skills. Students will improve: memo, letter, email, writing and presentation skills and the
ability to effectively participate in and chair meetings. Students will also develop skills in
resume writing and study the strategies and techniques needed for success in interviews.
Content: Introduction to Business Communication, Writing and Revising, Direct/Indirect
Messages, Reports/Meetings, Nonverbal Communication, Active Listening, MBTI
assessment, Effective Conversations, Oral Presentations/Student Presentations, Résumés and
Professional Digital Presence, Cover Letters/Employment Interviews, Employment
Interviews
Outcomes: Upon successful completion of this course, the student should be able to: 1.
Apply business communication strategies and principles to prepare effective communication
for domestic and international business situations. 2. Identify ethical, legal, cultural, and
global issues affecting business communication. 3. Utilize analytical and problem solving
skills appropriate to business communication. 4. Participate in team activities that lead to the
development of collaborative work skills. 5. Select appropriate organizational formats and
channels used in developing and presenting business messages. 6. Compose and revise
accurate business documents using computer technology. 7. Communicate via electronic
mail, Internet, and other technologies. 8. Deliver an effective oral business presentation.
ASMI4106: Office Management and Control 4 Credits (40-10-10)
Objectives: Management principles and techniques and their applications to the modern
business office are included. Emphasis is on information systems and the role of managerial
personnel
Content: Introduction to administrative office management, Office Accommodation and
Environment, Office Machines, manuals, charts and reports, Personnel Management,
Supervision, Control and coordination, managing administrative services, managing
administrative systems, overview of quality management principles
Outcomes: Upon completion of this course the student will be able to: define the functional
elements of a modern business office and the trends of office management and organization;
identify components of good human relations within an office environment; describe the
elements involved in the development and management of an information system for an
office employing effective management practices, current equipment, and techniques and
apply sound practices of office management to the solution of everyday office problems and
demonstrate an understanding of quality movement concepts that impact the office

ASMI4107: Human Resource management 4 Credits (40-10-10)

Objectives: It stands to assist the learner in understanding the principles, policies, and
practices related to procurement, development, maintenance and utilization of human
resources.

Content: General introduction and concepts, the personnel function, the recruitment
procedure, The selection process, Job design and evaluation, Employee appraisal and
performance evaluation, Employee learning, training and development, Employee security at
work and employee welfare, Industrial relations. Maslow, Taylor, Fayol, etc. case study of
personnel management examining managerial and personnel problems.
Outcomes: Apply concepts and substantive institutional knowledge, to understanding
contemporary developments related to work, develop human resource management functional
capabilities used to select, motivate, and develop workers, Understand the internal and
external alignment and measurement of human resource practices, Understand the legal,
regulatory and ethical issues related to their field

ASMI4108: Office Technology and Procedures 4 Credits (40-10-10)

Objectives: This course helps the student acquire practical and transferable office
administration skills, attitudes, behaviours and knowledge, which can be valuable in
obtaining and retaining careers in today’s fast-changing office environment. Topics covered
include Internet research and reporting and e-mail messages; managing time and stress;
telecommunications; office reception and customer service; planning meetings and travel
arrangements; handling the office mail; and records management.
Content: Foundations of office technology, Basic Office Roles and Technology Advanced
Office Roles and Technology, Understanding Computer Essentials, Implementation of Office
Technology, Customer Service: Moving to the Next Level, Word Processing Applications,
Spreadsheet Applications, Presentations Applications, Office Accounting and Records
Management

Outcomes: Upon completion of this course, students will be able to: Characterize the
importance and new roles of Office Executive and Administrators; Learn the use of
technology to achieve maximum productivity; Learn the use of technology to network and
connect with the office and customers; Demonstrate the skills to use a variety of software
applications; Use applications and technology to create, design, and format documents;
Create and edit printed and electronic business communications; Perform and scrutinize basic
office accounting duties and tasks; Develop basic technical skills in word processing,
spreadsheet, presentations, database, and information management

ASMI4109: Digital and Social Media Management 4 Credits (40-10-10)

Objectives: Digital and Social media is changing how business is done around the world in
almost every industry. The business world is undergoing fundamental changes in how
consumers interact with brands and each other. Social media has helped give consumers a
voice and connect them with their friends and other like-minded people, and it has also
opened up numerous new communication channels available for public relations practitioners
and brands to connect with current and potential audiences. Students will analyse and select
appropriate communication channels and technologies according to relevant publics, evaluate
suitability of media content and use best communication practices to promote a positive
organizational image, and apply business relationship marketing techniques to enhance social
communities. Students will monitor issues and analyse trends across various social media
platforms and manage media through professional, accessible, and ethical practices expected
in our global society
Content: Introduction to digital and social media marketing, New role of the consumer in
digital environment , SMM & Public Relations, Logic of Social Media, Strategic approach to
digital and social media marketing, Social Media Measurement, The Virtual Community;
Personalization, Engagement & Branding; Digital Identity & Becoming a Virtual
Collaborator; Content Strategy, Developing and managing digital and social media presence;
The interplay between social media marketing and other digital communication activities;
Mobile and viral marketing; marketing Social Networking Sites (SNS): LinkedIn & Twitter,
SNS: Photo sharing Sites (Instagram, Snapchat, Pinterest), News Writing and SEO.
Community Management, SNS: Facebook for Business, SNS: YouTube and Livestreaming
Outcomes: Upon completion of the course, students will be able to: Understand key
principles of “connected consumers” from psychological and sociological perspectives, and
how these principles can be leveraged when developing social media marketing strategies •
Develop skills in using the predominant social media tools currently available for
business/marketing communication • Discover innovative uses for social media in a variety
of business areas and processes (e.g., new product development and service management) •
Understand how to use various social media channels to publish and disseminate relevant
branded content in order to engage audience and to increase social impact, influence, and
value • Develop and implement a strategic social media plan for your own social brand

ASMI4201: Web Services and Distributed Computing 4 Credits (40-10-10)

Objectives: This course is the capstone course in the Database and Web Systems Track. It
has evolved from a synthesis of client server and advanced web design. As the definition and
implementation of web services continues to develop, it is anticipated that the course will
continue to evolve. Surely, this will be the case during this current offering. The course
examines the evolution of client server computing in the context of the World Wide Web. It
provides an opportunity to integrate the knowledge and skills obtained in the prerequisite
courses to the design and develop a functioning distributed application. This course assumes
you have at your disposal competence in multiple programming languages and operating
systems. Most programming examples in this course will be given in Java. It also assumes
you have the requisite DBMS and XML knowledge.

Content: Review the history of distributed systems with an examination of traditional client
server models, RPC and RMI. To examine how client-server design fits into a web
context
· Examine and understand the different design models for web services – specifically to
understand the difference between restful web services and message oriented web
services.
· To implement various types of web services using servlet, EJB and web service abstract
class structures.
· understand and implement public interfaces using Interface Definition Languages and
IDL compilers including Reflection and other interface query mechanisms
· design and develop web systems that allow people to conduct business.
· understand the nature, functionality, and limitations of various standards and
specifications that support service orientation, specifically the XML parser architecture
and the various parser API’s – i.e. SAX, DOM, and Trax.
· DBMS APIs and SQL will be reviewed and XML databases and XQuery will be
introduced.
· Directory Services, Application Servers and Registries.
· Security and configuration issues for enterprise systems.
· Design issues for n-tier distributed systems.
· The design of marketplaces
Outcomes: The goals of this capstone course are as follows:
· To provide students with a high level design experience that allows them to integrate
the knowledge and skills they have developed during the program.
· To provide students with an opportunity to implement a network based application
modeled in terms of a “Service Oriented Architecture.
· To explore the new kinds of capability that may be developed and deployed using
loosely coupled services with published interfaces and dynamic composition.
· To provide students with a hands on experience with the full range of technologies
that support service oriented approaches.
· To provide students with an opportunity to reflect on the differences between
traditional client server, SOA, and Web service approaches to systems.

ASMI4202: Internship 4 Credits (40-10-10)

Objectives: To provide student with practical knowledge in converting theory to practice in
respective organizations.

Content: It involves students doing field work with experienced freight forwarder, sales
managers, and purchase and suppliers managers etc. to gain the required experience. The
student will be required to be in the field for 3 months, essentials of writing/reporting issues
in the descriptive, informative, argumentative, expository and scientific manner. Practice of
proof-reading, footnoting and presenting bibliographical references.

Outcomes: Apply appropriate workplace behaviours in a professional setting; Demonstrate

content knowledge appropriate to job assignment; Exhibit evidence of increased content
knowledge gained through practical experience; Describe the nature and function of the
organization in which the internship experience takes place; Evaluate the internship
experience in terms of personal, educational and career needs.

ASMI4203: Research Project 4 Credits (40-10-10)

Objectives: To enable carry out investigation and report in respective areas of interest.

Content: The research project is structured such that there should be a well formulated title,
well stated problem statement and objective of study, a review of literature, methodology,
results and interpretations, recommendations and conclusions. A research project is written
under the supervision of at least a lecturer of the department.

Outcomes: It is expected that students should be able to:

- Identify a problem
- Collect data on the problem identified
- Analyse the problem and come out with recommendations
- Present and defend a completed undergraduate project in Assistant Manager

ASMI4204: Filling and Storage Media 4 Credits (40-10-10)

Objectives:
Content: Types and Components of Computer Systems, Input and Output Devices; Storage
Devices and Media; Networks and the Effects of using them; The Effects of using ICT; ICT
Applications; The Systems Life; Cycle Safety and Security; Audience; Communication; File
Management; Images; layout; Proofing; Styles; Graphs and Charts; Data Manipulation;
Website Authoring; Presentations; Document Production; Data Analysis
Outcomes: Describe the comparative advantages and disadvantages of using different
backing storage media; Define the term backup and describe the need for taking backups;
Describe the difference between main/internal memory and backing storage, stating the
relative benefits of each in terms of speed and permanence

ASMI4205: Organisational Behaviour 4 Credits (40-10-10)

Objectives: his course introduces the field of organizational behaviour (OB) and provides a
foundation for other OB courses offered in the Faculty of Business. It covers a wide breadth
of theories and applications dealing with such topics as perception, motivation, decision-
making, team dynamics, negotiation, conflict management, leadership, and organizational
culture. The goal of this course is to help you develop a conceptual understanding of OB
theories and provide you with skills to apply OB ideas and theories. This course will allow
you to fully examine key techniques and processes designed to improve organizational
efficiency and effectiveness from the perspective of management, workers, and society at
large.

Content: Individual Differences, Personality, and Values, Perceiving Ourselves and Others
in Organizations, Workplace Emotions, Attitudes, and Stress, Foundations of Employee
Motivation, Applied Performance Practices, Decision Making and Creativity, Team
Dynamics, Communicating in Organizations, Conflict and Negotiation in the Workplace,
Leadership in Organizational Settings, Organizational Culture
Outcomes: After completing this course, students should be able to: • Understand individual
behavior in organizations, including diversity, attitudes, job satisfaction, emotions, moods,
personality, values, perception, decision making, and motivational theories. • Understand
group behaviour in organizations, including communication, leadership, power and politics,
conflict, and negotiations. • Understand the organizational system, including organizational
structures, culture, human resources, and change.

ASMI4206: Leadership and Team Management 4 Credits (40-10-10)

Objective: it enables students to understand the basic concepts, develop certain skills, and
types of conflicts. To analyze the sources and impact. Modes of conflict management. To
introduce practical conflict resolution techniques and strategies to understand and improve
their style of functioning as a leader. Help build confidence and pave the way for future
inspirational leaders. To inspire potential leaders to take managerial roles in future.

Contents: Topics covered include concept, types and process of a conflict, Compare and
contrast different views about conflict, functional and dysfunctional consequence of conflict,
sources of conflict and modes of conflict management. Establish effective techniques and
principles for timely conflict resolution strategies. Conflict management styles, Leadership
Styles, Leadership Theories, qualities of a good leader, Leadership and Influence Process:
Types of Power, Successful Versus Effective Leader. Leadership style correlated to
organizational climate, production and employee’s attitude.

Outcome: Students should be able to identify source of conflicts and match them with
appropriate strategies and techniques.

ASMI4207: Accounting and Budgeting 4 Credits (40-10-10)

Objectives: This course focuses on planning and financial decision-making in public and
non-profit organizations. It provides a higher-level understanding of government and non-
profit budgeting processes. Students learn the fundamentals of budgeting, accounting, and
financial management. The goal of this course is to prepare students for leadership roles
within their organizations so they can understand, communicate, and participate in the
budgetary process
Content: Budgeting Overview; Budgetary Process; Budgetary Data; Cost Concepts; Cost
Classification; Cost Analysis Methods; Budget Estimation; Capital Expenditures; Capital
Budgeting; Cost-Benefit Analysis; The Accounting Equation; Recording Transactions;
Financial Statements; Adjusting Journal Entries; The Statement of Cash Flows; Analyzing
Financial Statements
Outcomes: Upon completion of the course, students should understand • The components of
a budget and the different types of budget formats • The benefits and implications of each
type of budget format • The political budgeting process and its impact on policy • How
leaders can use budgets to manage resources and accomplish goals •Use spreadsheets
effectively for budgeting to prepare a balance sheet • how to prepare income statement, and
cash flow statement, analyze financial statements,

ASMI4208: Project Management 4 Credits (40-10-10)

Objectives: To train the students on the concepts of project management from planning to
the execution of projects.
Content: Definitions & Importance of PM The project manager’s role, The project life cycle
from initiation to termination and follow up, networking techniques, Decomposition of scope,
Project goals and objectives, Project charter, Quality Planning, project risk, Case studies in
Project management, Project audit
Outcomes: At the end of this course, the students should be able to: understand the project
characteristics and the various stages of a project; understand the various feasibility analyses
to be carried out for a project; Describe project planning process, know the techniques for
project planning, scheduling and execution control; understand the concept of risk
management of projects; know the role of stakeholders.