Instruction manual for assistance

C.A. Vienna
 Instruction manual for assistance C.A. Vienna

Saeco S.p.A.
via Torretta, 230 40041 Gaggio Montano (BO) Italy
Tel. 0534.771.111 - Fax.0534.31025
E-mail: info@saeco.com

October 2000 edition

This manual may not be reproduced, transmitted, copied, stored in a retrieval system or translated into
other languages without the written authorization of Saeco S.p.A.

The manual has been compiled and reviewed with utmost care to ensure that it provides reliable information;
however, the manufacturer reserves the right to modify the product without notice. It moreover accepts no
liability for any typographical errors and/or inaccuracies that may appear in this manual.

General index
1 TROUBLESHOOTING ................................................................. 3

1.1 Symbols used ...................................................................... 3

1.2 The machine does not turn on .............................................. 4
1.3 Gearmotor fails to run.......................................................... 6
1.4 Pump fails to work ............................................................... 8
1.5 Coffee grinder fails to run ................................................... 10

2 HOW TO CARRY OUT TESTS .................................................... 12

2.1 TEST mode ........................................................................ 12

Access to test mode ........................................................... 12
2.1.1 Gearmotor Test.................................................................. 12
2.1.2 Water tap micro test ........................................................... 12
2.1.3 Pump and Water Turbine Test .............................................. 13
2.1.4 Coffee grinder and dose dispenser micro test ....................... 13
2.1.5 Dose dispenser coil test ...................................................... 13
2.1.6 “No dregs box” or “no coffee dispensing unit” test ............... 13

2
 Instruction manual for assistance C.A. Vienna

1 TROUBLESHOOTING

This section provides an illustration of all the checks to perform in order to get a better idea of
what has caused the machine to malfunction.
Block diagrams are provided to facilitate the troubleshooting process. They make it easier to
understand the sequence of steps to be performed according to the machine fault in question.

1.1 Symbols used

The block diagrams are structured as follows:

- An initial rectangle describes the operating conditions in which you must place the machine
in order to perform the checks.

- Subsequent rectangles will describe which actions must be taken; these do not require
selections.

- Diamonds ask you to make checks and report their outcome; depending on the outcome you
will have to make a decision and then follow the path to arrive at a diagnosis of the fault.

- White numbers on black backgrounds identify the various steps taken; they are also used to
refer to checks illustrated in other sections of the manual (e.g. “See check 2 in Sect. 3.5.4”;
in this case you must go to section 3.5.4. of the manual and look for the check marked .

The different types of faults are listed below.

3
 Instruction manual for assistance C.A. Vienna

1.2 The machine does not turn on

Make sure that the machine is plugged in properly and that the main switch is on

Check the voltage

Replace the electronic between
Yes
card J10 and J11
Fig. 1.1

No

Replace the fuse Check the voltage

Yes
Fig.1.2 between J10 e U3

No

Check the
Reset voltage between
the thermostat No J11 and
Fig.1.3 the manual-reset
safety thermostat

Yes

Check the
Replace the voltage between the
micro No
gate micro
Fig.1.4 output and J11

Yes

Check the Replace

voltage between the No switch
main switch Fig. 1.1
and J11

4
Instruction manual for assistance C.A. Vienna

Fig.1.1

Fig.1.2

Fig.1.3

Fig.1.4

5
 Instruction manual for assistance C.A. Vienna

1.3 Gearmotor fails to run

Select the TEST mode and remove the coffee dispensing unit; make sure
that the dregs box and drip tray are fitted properly

Replace the
micro of the Carry out test 6
Flashing
dregs box
Fig. 1.5

No flashing

Carry out test 1

Does not work

Correct the phase

of the Check whether the
Yes coffee LED is still lit
gearmotor
Fig. 1.8

No

Replace Check whether there is

the No continuity between the
boiler body two yellow wires of J8
Fig. 1.6

Yes

Replace Press the steam button

and simultaneously check Replace
the
Yes No the
motor for voltage between the
red and blue wires of J8 card
Fig. 1.8
(35-38 V DC)

6
Instruction manual for assistance C.A. Vienna

Fig.1.5

Fig.1.6

Fig.1.7

Fig.1.8

7
 Instruction manual for assistance C.A. Vienna

1.4 Pump fails to work

Select the TEST mode and carry out test 3

Press the coffee

Replace the button and check for
No
card voltage between
JP10 and JP13

Yes

Replace
Replace the pump Check the pump Does not
Works thermal cutout
Fig. 1.10 thermal cutout work
Fig. 1.10

8
Instruction manual for assistance C.A. Vienna

Fig.1.9

Fig.1.10

9
 Instruction manual for assistance C.A. Vienna

1.5 Coffee grinder fails to run

Select the TEST mode and carry out test 4

Empty out the

dose dispenser or The steam LED
replace the Yes remains lit
micro
Fig. 1.12

No

Press the steam button

Replace the coffee and check for voltage Replace electronic
grinder motor Yes between the two No
card
Fig. 1.13 wires of JP1
220V DC
Fig. 1.11

10
Instruction manual for assistance C.A. Vienna

Fig.1.11

Fig.1.12

Fig.1.13

11
 Instruction manual for assistance C.A. Vienna

2 HOW TO CARRY OUT TESTS

This section will illustrate the necessary steps for carrying out the tests described in the
troubleshooting section.

2.1 TEST mode

The TEST mode allows you to check all input and output signals of the electronic card installed
in the rear part of the control panel.
This troubleshooting method allows you to rapidly locate the machine fault, define the problem
and find a quick solution.

1 2 3

Access to test mode

• Make sure that the machine is plugged in properly.

• With the machine off, simultaneously press the coffee (2) and steam (3) buttons; then press
the on/off button (1), keeping the coffee (2) and steam (3) buttons pressed down.

2.1.1 Gearmotor Test

This test allows you to check whether the gearmotor runs properly in both directions.
Proceed as follows:
• set the potentiometer regulating the quantity of coffee on minimum;
• press the steam button;

the gearmotor will start and the gears will continue to turn until the micro enabling the coffee
dispensing unit is activated; this will be signalled by the lighting up of the coffee LED on the
front of the control panel.
Once the micro has been activated, the gearmotor will stop.

You must subsequently check the rotation of the gearmotor in the opposite direction.
Proceed as follows:
• set the potentiometer regulating the quantity of coffee in the middle position;
• again press the steam button;

the gearmotor will start running in the opposite direction and the gears will continue to turn
until the end-cycle micro is activated; this will be signalled by the lighting up of the coffee LED
on the front of the control panel.
Once the micro has been activated, the gearmotor will stop.

2.1.2 Water tap micro test

To check the efficiency of the water/steam micro you need only activate the switch by opening
the hot water/steam tap; if it is working regularly, the steam LED on the control panel will light
up.

12
 Instruction manual for assistance C.A. Vienna

2.1.3 Pump and Water Turbine Test

Proceed as follows:
• position the potentiometer regulating the quantity of coffee on minimum;
• open the hot water/steam tap;
• press the coffee button;

in this way you will activate the pump and the red alarm LED located on the front panel of the
machine will signal the impulses of the turbine by flashing.

2.1.4 Coffee grinder and dose dispenser micro test

Proceed as follows:
• position the potentiometer regulating the quantity of coffee on maximum;
• press the steam button;

the coffee grinder will continue to run until the dose dispenser micro is activated; if it is working
regularly, the steam LED on the control panel will light up.

2.1.5 Dose dispenser coil test

Proceed as follows:
• position the potentiometer regulating the quantity of coffee on maximum;
• press the coffee button;

this must activate the coil of the coffee dose dispenser.

2.1.6 “No dregs box” or “no coffee dispensing unit” test

Proceed as follows:
• position the potentiometer regulating the quantity of coffee on maximum;

if the red LED flashes it means that the micro is not energized.

Note: the “no water” and “no coffee” alarms are not visible in the alarm test when the
LED is on but not flashing

13
Saeci S.p.A. Via Torretta, 230 - 40041 Gaggio Montano Bologna ITALY
Tel. 0534-771111 Fax. 0534-31025
http://www.saeco.com