Professional communication
Professional communication
6. Define paragraph.
A paragraph is a collection of related sentences dealing with a single topic.
The basic rule of thumb with paragraphing is to keep one idea to one paragraph.
If you begin to transition into a new idea, it belongs in a new paragraph.
Elements of a paragraph:
Unity, Coherence, A Topic Sentence, and Adequate Development.
Example: (give your own example)
Alexander the Great was a successful ruler because his actions created long
lasting effects on cultures that continue to the present day. One example of his
legacy was the creation of a Hellenistic society. Hellenism was the combination of
Greek, Persian, and Egyptian cultures. During this remarkable time period, people
were encouraged to pursue a formal education and produce many different kinds
of art. New forms of math, science, and design made a great impact on society. If
this new way of life had not been as successful as it was, Alexander’s legacy would
not be as memorable and groundbreaking. Because he conquered many
countries and blended together many different cultures, Alexander the Great is
widely recognized for his achievements and credited with being one of the
greatest rulers in history.
Letter Writing
Informal letter
Letter consists of three sections:
1. Opening
2. Body text
3. Closing
Formal Letter
The formal letter is written in a professional tone using carefully chosen and
polite language for an official purpose. Unlike the informal letter, there is nothing
friendly or quirky about this type of letter, which must adhere to a strict format.
Elements of a formal letter
1. Heading and Addresses
2. Date
3. Salutation
4. Body
5. Closing
Email Writing
Email means messages distributed by electronic means from one computer user
to one or more recipients via a network.
An Informal email:
Introducing yourself for the first time Many people still write formal business
emails, but these days there aren‘t as many reasons to write personal emails. A lot
of our communication is through online chatting, apps, texts, or other methods.
But there are still some situations when an English student might need to write a
personal /informal email in English.
General rules for personal emails:
1. Politeness:
2. Greetings:
3. Closings:
4. Casualness:
Example:
Dear Smith Family, Hello, my name is John. I received a confirmation letter from
the exchange organization today. It said I will be staying with you for two months
later this year. I wanted to introduce myself so you can know a bit more about me.
I am 18 years old. I like listening to rock music, playing basketball, and reading
comic books. I will graduate from high school later this year, and I hope to go to
college next 111 year. I have never traveled outside of my country, so meeting you
and visiting your country will be an exciting, new experience for me! I would also
like to know more about you, so if you have a chance, please write back at this
email address. If you have any questions for me, I would be happy to answer them.
Thanks again for agreeing to host me—I am very excited to meet you in person!
John
Example:
To Whom It May Concern, I recently bought a toaster from your company, but
unfortunately it appears that the heating element is not working correctly. For
reference, the model number is TOS-577, and I bought it on May 1, 2019 at the
Toaster Emporium in New Hyderabad. I returned the toaster to the store, but they
said I should contact you because the model had been an ―open-box‖
discontinued model. Because of that, they could not offer a refund or exchange. I
can understand the Toaster Emporium‘s position, but the toaster should not have
broken so soon. It is still covered under your company‘s one-year warranty, so I
would like to exchange the toaster for a working model. If that isn‘t possible, I
would like to receive a refund. Please let me know what steps I need to take for this
to happen. Thanks very much for your help with this situation. Sincerely, John
Johnson
Report Writing
A report is a methodical, well planned document which outlines and evaluates a
subject or problem, and which may include:
• The record of an order of events • Explanation of the implication of these events
or facts
• Evaluation of the facts or results of research presented
• Discussion of the consequences of a conclusion or course of action
• Conclusions
• References
Example:
Event Report: Techfest and Spandana ’15 MARCH 29, 2015 The Institute of
Aeronautical Engineering is one of the most prestigious engineering institutes in
Hyderabad. Apart from its outstanding academic programme, IARE is also known
for the versatility and vibrancy of its extra-curricular scenario. All of these
activities are organized by the students. Tech Fest & Annual Day Celebrations are
the events organized each year by IARE. Tech Fest Spandana Day 1:- On Friday
March 20, 2015, participants entered IARE fully equipped with the necessities of
the event along with the great ambition in order to prove themselves in the
competition. The host team welcomed participants whole-heartedly and
facilitated the participants starting from their arrival at the front desk to
checking in at their respective stalls. They gave general instructions to the
participants which they had to follow during their three days stay at IARE. After
the opening ceremony, the participants were asked to prepare themselves for the
treasure hunt. So, this was where the real fun began. In scavenger hunt the
participants were given the list of items which they had to find and some of the
list of tasks which they had to perform, and they were given specific time to
complete their tasks. The first amazing day of the Tech fest Spandana 15 ended.
Do‘s
● Use informative subject line
● Write most important information first
● Use number and bullet marks to make the message clearer
● Use simple grammar and language
● Write short sentences
● Use separate paragraphs
Don‘ts
● Write about relevant issues
● Give personal information that you do not want someone else to know
● Write all the words in capital letters as it is considering shouting
● Use different fonts (the recipient‘s computer does not compatible)
● Use italics
● Use exclamation marks
● Use incomprehensible abbreviations, acronyms, and smileys
Formal complimentary close phrases
● With regards
● Yours truly
● Regards
Cover – The cover of a report is something that drives a reader‘s attention first
Title of The Report – This component includes the report‘s title and the name of
the writer. Apart from these things, the title can also have a date and the name of
the organization for which the report has been prepared.
Summary – Here you basically provide the synopsis of the whole report‘s primary
text and you can also call it an informative summary. Many times, it is referred to
as an “executive summary‘.
Introduction – This is the most important section of the main text. The main text
always includes three components – introduction, discussion, and conclusion.
Here, you introduce the main text of your report in the most intriguing and
detailed manner so that all types of readers can get your point without much
effort.
Discussion – In the discussion section, a report writer discusses the main story
of the report. According to your reader‘s convenience, you decide the order of the
report‘s results. You can also do a result to theory comparison here along with
the analysis, evaluation and interpretation of the data included.
Readability:
The readability part is definitely a crucial aspect as it becomes a must to make
the report enjoyable and accessible to read. A great navigation is the best way to
make the reader take a uniformed path through the information flow.
Adding proper formatting (h1, h2, h3…), graphics/visuals, break up of long text into
shorter for better read and giving the text in report writing structure with bullet
points for better understanding.
Edit:
The initial draft of report writing is never perfect (at least 90% of times). This calls
for edition and revision of the content. Best practice can be keeping aside the
report document for a few days and then once more start working over it again or
ask a fellow member to review or proofread it for you.
"Knowledge is like a missile that travels far. We can go far in life only if we read
books." Mr. Reddy added, imploring the assembled children at the inaugural to
make a habit of reading books.
The much-awaited book fair is a 10-day affair that will end on January 28. The fair
will have an interesting line-up of events to attract more children and young
adults to the fair. On the final day, the fair would host Okka Nimisham (an
elocution competition) where the 118 contestants must speak for a minute in
Telugu without using a single word of English. 213 booksellers and publishers are
participating this year.
The Hyderabad Book Fair will also allow children free entry if they show their
school identity cards, informed K. Chandra Mohan, secretary of Hyderabad Book
Fair Society.
PART-C (CRITICAL THINKING QUESTIONS)