RM IPR
RM IPR
RM IPR
1. DEFINITION:-
1.1 : MEANING AND DEFINITION OF BUSINESS RESEARCH:
Research: - Refers to a search for Knowledge.
Research: - Is a scientific and Systematic search for pertinent
information on a specific topic.
The term ‘Research’ refers to the systematic method consisting of
defining the problem, formulating a hypothesis, collecting the facts or
data, analyzing the facts and reaching certain conclusions either in the
form of solutions or certain generalizations for some theoretical
formulation.
BUSINESS RESEARCH:-
Business Research refers to any type of researching done when starting or
running any kind of business.
Business Research is a systematic and objective process of gathering,
recording and analyzing data to aid in making business decision.
It helps in developing new tools, devices, concepts, theories etc., for a
better study or understanding of unknown phenomenon.
The inventions and discoveries are the results of research only.
The purpose of business research is to discover answers to questions
through the application of scientific procedures.
DEFINITION:-
“ Research is the manipulation of the things, concepts or symbols
for the purpose of generalizing to extend, correct or verify knowledge, whether
that knowledge aids in construction of theory or in the practice of an art”.
- D.Slesinger and M.Stephenson,
I) DESCRIPTIVE VS ANALYTICAL:
DESCRIPTIVE RESEARCH:
Descriptive research includes surveys and fact finding enquiries of
different kinds.
The major purpose of descriptive research is description of the state of
affairs as it’s exists at present.
The main characteristic of this method is that the researcher has no
control over the variables; he can only report what has happened or what
is happening.
In social science and business research, descriptive research often called
as ‘Ex Post facto research.’
Example: Frequency of shopping, preferences of people or similar data.
ANALYTICAL RESEARCH:-
In Analytical research, the researcher has to use the facts or information
already available, and analyze these to make a critical evaluation of the
material.
V) OTHERS:-
a. One-time Research– Research is confined to single time-period.
b. Longitudinal Research– Research is carried on over several time
periods.
c. Field –Setting or Laboratory Research– This type of research depends
upon the environment in which it is to be carried out.
d. Historical Research – It utilizes historical sources like documents etc., to
conduct research.
e. Conclusion – Oriented Research:- In this, a researcher is free to pick a
problem, redesign the enquiry as he proceeds and is prepared to
conceptualize as he wishes.
f. Decision – Oriented Research:- Researcher in this type, not free to
embark upon research according to his own inclination.
Eg:- operations research.
RESEARCH PROCESS
DEFINITION:-
“A problem is an interrogative sentence or statement that asks what
relation exists between two or more variables. The answer to question with
provides what is having sought in the research”.
– Ker Linger.
Formulate Objectives
Double-Check
i. IDENTIFY A BROAD FIELD OR SUBJECT AREA OF INTEREST:-
Here, the researcher should ask himself at what really interests him as a
professional. This will help him to find an interesting topic.
For example, if a person studies a social work, he would be inclined to
work in the area of youth welfare, refugees or domestic violence.
He might take to research in one of these areas.
ii. DISSECT THE BOARD AREA INTO SUB-AREAS:
At the onset, the researcher will realize that all the board areas have many
aspects.
So, he can select any subject area from field such as community, health or
consumer research and go through this dissection process.
In preparing this list of sub-areas he should also consult others who have
some knowledge of areas.
iii. SELECT WHAT IS MOST INTERESTING:-
Out of the list of sub-areas, the researcher should select issues or sub-
areas about which he is passionate.
This is because his interest should be the most important determinant for
selection.
One way to decide what interests him the most is to start with the process
of elimination.
The researcher should go through the list and delete all those sub-areas in
which he is not interested.
Iv. RAISE RESEARCH QUESTION:-
At this step, the researcher asks himself, ‘what is it that I want to find out
about in this sub-area?’
Within his choose sub-area, the researcher first lists whatever questions
he wants to find answers to.
v. FORMULATE OBJECTIVES:-
In this step, the researcher formulates his main objectives and his sub-
objectives.
The objectives grow out research questions.
The main difference between objectives and research questions is the way
in which they are written.
Research questions are obviously those questions.
Objectives transform these questions into behaviors aims by using action-
oriented words such as ‘to find’ ‘to determined’, ‘to ascertain’, and ‘to
examine’.
vi. ASSESS THE OBJECTIVES:-
Now the researcher should examine the objectives to ascertain the
feasibility of achieving them through the research.
He should consider them in the light of time, resources (financial and
human) and technical expertise at the disposal.
vii. DOUBLE-CHECK:-
Here, the researcher should go back and give final consideration to
whether or not he is interested in the study.
He should ask himself,
‘Am I Really enthusiastic about this study’.
‘Does I Really have enough resources to undertake it’?
Once the researcher answers these questions thought-fully and
realistically, if the answer in one of them is ‘no’, he should re-assess the
objectives.
1.3: COMPONENTS OF RESEARCH PROBLEM:-
The components of research problem include the following;
Individual or community
I. INDIVIDUAL OR COMMUNITY:-
An individual or community or an institution to which the problem could
be attributed is based on certain geographical area.
For example: - teacher/ parental factors affecting student’s performance
in private management institutes in Noida.
In this study, there are individuals (parents, teachers, students), there are
institutions (private secondary schools), and there is area of study
(Noida).
II. LINE OF ACTIONS:-
There must be at least two lines of action to be taken to attain the
objective.
For Example: - poor academic performance may be attributed to
negative teacher and parental factors. Thus altering negative teacher
factors and parental factors become the lines of action to be pursued.
III. OBJECTIVES FOR PURSUING THE PROBLEM:-
There must be some objectives pursuing the problem, otherwise it would
be repugnant to reason and common understanding to undertake the
research.
For example: to find out teacher/parental factors affecting the student’s
academic performance in management institutes in Noida city.
2. BROAD PROBLEM AREA-PRELIMINARY DATA
GATHERING:-
2.1: BROAD PROBLEM AREA:
Broad problem area refers to the entire situation where one sees a
possible need for research and problem solving. The process begins with a
researcher selecting a topic a general area of study or issue. A topic appears to
be too broad for conducting research. Problem currently existing in
organizational settings that need to be solved. Areas that a manager believes
need to be improve in the organizations
Identification of the broad problem area through the process of
observing and focusing on the situation is called broad problem areas. A
conceptual or theoretical issues that needs to be tightened up [for the basic
researcher to understand certain phenomena. Examples of each type can be
provided taking the issue of (that needs to be tightened up for the basic)
harassment which is a problem at some organizations has to handle at some
point of time.
These sources can overlap, and often research problems emerge through a combination
of factors, including personal interest, societal relevance, and academic or practical
significance. It's important to ensure that your chosen research problem aligns with
your research goals, resources, and expertise.
Good research is characterized by several key criteria, which are essential for
producing valuable and reliable results. These criteria help ensure the quality and
integrity of the research process. Here are some characteristics of good research:
1. Relevance: The research topic should be relevant to the field of study and
address important questions or issues. It should contribute to existing knowledge
or address a real-world problem.
2. Clarity of Purpose: The research should have a clear and well-defined purpose
or objective. Researchers should be able to articulate what they aim to achieve
with their study.
3. Sound Methodology: Good research is built on a strong research design and
methodology. Researchers must choose appropriate methods for data collection,
analysis, and interpretation.
4. Validity: The research should produce valid results that accurately measure
what it intends to measure. Researchers must use reliable and valid instruments
and methods.
5. Reliability: The research should be consistent and replicable. Others should be
able to replicate the study using the same methods and obtain similar results.
6. Objectivity: Researchers should minimize bias and personal subjectivity in the
research process. The study's design, data collection, and analysis should be
objective.
7. Transparency: Good research is transparent, with clear documentation of the
research process, data, and methods. Others should be able to understand and
evaluate the study.
8. Ethical Conduct: Research must adhere to ethical standards and guidelines.
Researchers should consider the welfare of participants, obtain informed
consent, and protect sensitive information.
9. Sufficient Sample Size: The sample size should be adequate to draw
meaningful conclusions. Small sample sizes can lead to unreliable results.
10.Data Quality: Data should be accurate, complete, and well-documented. Data
collection and management should meet high standards.
11.Data Analysis: The analysis of data should be appropriate, using statistical or
qualitative techniques that are suitable for the research question. The analysis
should be conducted rigorously.
12.Contribution to Knowledge: Good research contributes to the body of
knowledge in the field. It should add new insights, confirm or challenge existing
theories, or provide practical solutions.
13.Peer Review: Research should undergo peer review by experts in the field. This
process helps ensure the quality and validity of the research.
14.Clear Communication: Researchers should effectively communicate their
findings through well-written research papers, presentations, or reports. The
research should be accessible to the intended audience.
15.Logical Structure: The research report or paper should have a logical and well-
organized structure, making it easy for readers to follow the argument and
findings.
16.Generalizability: The results should be applicable beyond the specific study
context. Researchers should discuss the limitations and generalizability of their
findings.
17.Continuous Improvement: Good research is open to criticism and
improvement. Researchers should be willing to refine their methods and theories
based on feedback and new evidence.
18.Practical Implications: When applicable, research should have practical
implications or recommendations that can be useful for policymakers,
practitioners, or the public.
These characteristics are important for ensuring the credibility and value of research,
whether it is conducted in the context of academic studies, scientific research, or
applied research in various fields.
Selecting a research problem is a crucial step in the research process, and errors or
missteps at this stage can lead to various issues throughout the research project. Here
are common errors in selecting a research problem:
1. Lack of Relevance: Choosing a research problem that is not relevant to the field
of study or does not address important questions or issues. Irrelevant research
may not contribute to existing knowledge or have practical significance.
2. Overly Broad or Narrow Problem: Selecting a research problem that is too
broad or too narrow can be problematic. A broad problem may lead to an
overwhelming scope, while a narrow problem may limit the significance and
generalizability of the research.
3. Failure to Define the Problem: Failing to clearly define the research problem
and its objectives can result in confusion and directionless research.
4. Ignoring Feasibility: Not considering the feasibility of the research problem in
terms of available resources, time, and data access can lead to unrealistic
expectations and potential research roadblocks.
5. Emotional Bias: Allowing personal interests or emotions to drive the selection
of a research problem rather than objective criteria. This can lead to biased
research or a lack of broader relevance.
6. Lack of Originality: Choosing a research problem that is too similar to existing
studies without adding a new perspective or dimension may not contribute
significantly to the field.
7. Ignoring Ethical Considerations: Failing to consider ethical issues, such as the
potential harm to research participants or the responsible use of data, can lead to
ethical dilemmas during the research.
8. Inadequate Literature Review: Not conducting a comprehensive literature
review before selecting a research problem can result in missed opportunities,
gaps in knowledge, or addressing questions that have already been answered.
9. Failure to Consult Experts: Neglecting to seek advice from experts or peers in
the field can lead to a poor choice of research problem. Experts can provide
valuable insights and help refine research questions.
10.Ignoring Practical Implications: Selecting a research problem without
considering its practical implications or potential impact on policy, practice, or
society can lead to research that lacks real-world significance.
11.External Pressure: Succumbing to external pressures, such as advisor
expectations or funding requirements, without ensuring that the chosen problem
aligns with the researcher's interests and expertise.
12.Assuming Data Availability: Assuming that necessary data for the research
problem is readily available without confirming data sources or the feasibility of
data collection.
13.Ignoring Current Trends: Failing to consider current trends, emerging issues,
or technological advancements in the field can result in outdated or less relevant
research topics.
14.Failure to Set Clear Objectives: Not setting clear research objectives and
hypotheses can lead to research that lacks focus and coherence.
15.Inflexibility: Being too rigid in sticking with an initial research problem without
considering the need for adjustments based on evolving knowledge or findings.
In summary, the scope of a research problem defines the boundaries and constraints of
the study, while the objectives clarify what the research aims to accomplish by setting
specific, measurable goals. Together, they help researchers plan and conduct their
studies effectively and communicate the purpose and limitations of their research.
Is this conversation helpful so far?
1. Geographical Scope:
Define the geographical area or location to which the research is confined.
This could be a specific region, country, or even a global perspective.
2. Temporal Scope:
Specify the time frame covered by the research. Is it a historical study, a
contemporary analysis, or a future-oriented investigation?
3. Population and Sample:
Identify the target population and the sample size (if applicable). Who or
what is the study focusing on, and how representative is the sample?
4. Limitations:
Acknowledge and articulate the limitations of the study. What aspects will
not be covered, and what potential constraints might affect the research?
5. Disciplinary Boundaries:
Clarify the academic disciplines or fields of study that are relevant to the
research problem. What specific knowledge domains will be considered?
6. Applicability:
Discuss the practical or theoretical applicability of the research findings.
To what extent can the results be generalized or applied in real-world
scenarios?
7. Ethical Considerations:
Highlight any ethical considerations that will guide the research, including
issues related to privacy, consent, and potential harm to participants.
1. Literature Review:
Description: A comprehensive review of existing literature related to the
research problem.
Purpose: To identify what is already known, gaps in knowledge, and
potential solutions proposed by previous research.
2. Experimental Research:
Description: Conducting controlled experiments to test hypotheses and
gather empirical data.
Purpose: To determine cause-and-effect relationships and evaluate the
effectiveness of potential solutions.
3. Surveys and Questionnaires:
Description: Collecting data from a sample of individuals through
structured surveys or questionnaires.
Purpose: To gather opinions, attitudes, and perceptions related to the
research problem and potential solutions.
4. Case Studies:
Description: In-depth analysis of a specific case or a small number of
cases.
Purpose: To gain a detailed understanding of real-world situations,
identify patterns, and extract lessons that may inform potential solutions.
5. Action Research:
Description: Collaborative research involving active participation in
solving the problem within the research context.
Purpose: To address practical issues, improve processes, and generate
knowledge that contributes to solutions.
6. Simulation and Modeling:
Description: Creating models or simulations to represent the problem and
test various scenarios.
Purpose: To explore the potential outcomes of different solutions in a
controlled and virtual environment.
7. Content Analysis:
Description: Systematic analysis of textual or visual content to identify
patterns, themes, and relevant information.
Purpose: To extract insights from diverse sources, such as documents,
articles, or media, related to the research problem.
8. Historical Research:
Description: Examining historical records and events to understand the
evolution of the problem.
Purpose: To provide context, trace the development of the issue, and
identify historical solutions or lessons.
9. Expert Interviews:
Description: Conducting interviews with subject matter experts to gather
insights and recommendations.
Purpose: To tap into the expertise of individuals who have experience or
knowledge relevant to the research problem.
10.Cross-disciplinary Approaches:
Description: Integrating perspectives and methodologies from multiple
disciplines.
Purpose: To leverage diverse expertise and approaches to generate
holistic solutions to complex problems.
11.Collaborative Research:
Description: Working with stakeholders, industry partners, or other
researchers to collectively address the research problem.
Purpose: To ensure that solutions are practical, relevant, and have real-
world applicability.
12.Pilot Studies:
Description: Conducting small-scale trials or preliminary investigations
before a full-scale implementation.
Purpose: To assess the feasibility and effectiveness of potential solutions
in a controlled setting.
INTRODUCTION:
Data collection is a process of collecting information from all the
relevant sources to find answers to the research problem, test the hypothesis and
evaluate the outcomes.
Data Analysis. In qualitative researches using interviews, focus
groups, experiments etc. data analysis is going to involve identifying common
patterns within the responses and critically analyzing them in order to
achieve research aims and objectives.
1. SOURCES OF DATA:
For the study purpose, both primary and secondary data are used.
The primary data is collected from sales men of the companies,
customers and dealers who are dealing in the products of the company.
The primary data are related to behavior and response of employees,
dealers and customers.
The secondary data is collected from records of the company, retailers
and dealers. The data of past sales are also been collected. The secondary
data shows the sales of the company product wise. These data used in
combination as per need of the study.
The primary and secondary data will be collected to cover every aspect of
the study.
DATA
PRIMARY DATA:
Primary data is information collected by a researcher specifically for a
research assignment. In other words, primary data is information that a
company must gather because no one has compiled and published the
information in a forum accessible to the public.
Primary data are original in nature and directly related to the issue or
problem and current data. Primary data are the data which the researcher
collects through various methods like interviews, surveys, questionnaires etc.
Example: Interviewing a candidate for getting details.
IV. SCHEDULES:
Scheduling involves a face to face situation with the respondents.
In this method of collecting data, the interviewer questions the respondent
according to the questions mentioned in a form. This form is known as a
schedule.
This is different than a questionnaire. A questionnaire is personally filled
by the respondents and the interviewer may or may not be physically
present. Whereas, the schedule is filled by the enumerator or interviewer
after asking the respondent his/her answer to a specific question.
And in scheduling method of collecting data, the interviewer or
enumerator is physically present.
V. LOCAL AGENCIES:
In this method, the information is not directly or indirectly collected by
either the interviewer of the enumerator.
Instead, the interviewer hires or employs a local agency to work for
him/her and help in gathering appropriate information.
These local agents are often known as correspondents as well.
Correspondents are only responsible for gathering accurate and reliable
information. They work according to their preference and adopt different
methods to do so.
2. SECONDARY DATA:
Secondary data refers to the data that the investigator collects
from another source. Past investigators or agents collect data required for their
study. The investigator is the first researcher or statistician to collect this data.
Moreover, the investigator does not have a clear idea about the intricacies
(details) of the data. There may be ambiguity in terms of the sample size and
sample technique. There may also be unreliability with respect to the accuracy
of the data.
i. PUBLISHED SOURCES:
There are many national organizations, international agencies and official
publications that collect various statistical data.
They collect data related to business, commerce, trade, prices, economy,
productions, services, industries, currency and foreign affairs.
They also collect information related to various (internal and external)
socio-economic phenomena and publishes them.
These publications contain statistical reports of various kinds.
Central Government Official Publication, Publications of Research
Institutions, Committee Reports and International Publications are some
published sources of secondary data.
ii. UNPUBLISHED SOURCES:
Some statistical data are not always a part of publications.
Such data are stored by institutions, private firms.
Researchers often make use of these unpublished data in order to make
their researches all the more original.
3. INTERVIEWS:
Interview is a conversation where questions are asked and answers are
given. In common parlance, the word "interview" refers to a one-on-one
conversation between an interviewers and an interviewee. Interviewer asks
questions to which the interviewee responds, usually so information may be
transferred from interviewee to interviewer (and any other audience of the
interview).
Interviews usually take place face to face and in person, although
modern communications technologies such as the internet have enabled
conversations to happen in which parties are separated geographically, such as
with video conferencing software, and interviews can happen without visual
contact. Interviews can range from unstructured or free-wheeling and open-
ended conversations in which there is no predetermined plan with prearranged
questions to highly structured conversations in which specific questions occur
in a specified order.
4. STRUCTURED INTERVIEW:
A structured interview (also known as a standardized interview or
a researcher-administered survey) is a quantitative research method
commonly employed in survey research. The aim of this approach is to ensure
that each interview is presented with exactly the same questions in the same
order. This ensures that answers can be reliably aggregated and that
comparisons can be made with confidence between sample subgroups or
between different survey periods
Structured interviews are a means of collecting data for a statistical
survey. In this case, the data is collected by an interviewer rather than through a
self-administered questionnaire. Interviewers read the questions exactly as they
appear on the survey questionnaire. The choice of answers to the questions is
often fixed (close-ended) in advance, though open-ended questions can also be
included within a structured interview.
4.1. CHARACTERISTICS OF THE STRUCTURED INTERVIEW:
i. The interviewer asks each respondent the same series of questions.
ii. The questions are created prior to the interview, and often have a limited
set of response categories.
iii. There is generally little room for variation in responses and there are few
open-ended questions included in the interview guide.
iv. Questioning is standardized and the ordering and phrasing of the
questions are kept consistent from interview to interview.
v. The interviewer plays a neutral role and acts casual and friendly, but does
not insert his or her opinion in the interview.
vi. Self-administered questionnaires are a type of structured interview.
5. UNSTRUCTURED INTERVIEWS:
An unstructured interview is an interview in which there is no
specific set of predetermined questions, although the interviewers usually have
certain topics in mind that they wish to cover during the interview. Unstructured
interviews flow like an everyday conversation and tend to be more informal and
open-ended.
This is in contrast to a structured interview, when a list of
predetermined questions is used. Despite not having a list of predetermined
questions, unstructured interviews are still purposeful and somewhat directive.
5.1. ADVANTAGES AND DISADVANTAGES OF
UNSTRUCTURED INTERVIEW:
V. IT BREAKS THE
COMMUNICATION GAP BETWEEN THE
INTERVIEWER AND THE CANDIDATE:
In most of the formal interviews like structured interviews, the question
asked is very direct and it sticks to simple bookish replies.
Hence there is no opportunity to communicate or discuss neither
interview questions nor the answer.
Whereas, in unstructured interviews, as the interview questions are very
informal and spontaneous there is good communication between the
interviewer and the candidate.
Interpretation of data
1. Textual Comparison:
Utilize plagiarism detection tools and software that
compare the text in question against a vast database
of academic and non-academic content.
Tools such as Turnitin, Grammarly, and Copyscape are
commonly used for this purpose.
2. Quotation and Citation:
Check if the author has properly cited the sources of
information. A lack of proper citation could indicate
potential plagiarism.
Ensure that direct quotations are enclosed in quotation
marks and attributed to the original author.
3. Paraphrasing:
Assess whether the text has been adequately
paraphrased. Even if the words are changed, the
structure and meaning should differ substantially from
the original.
4. Referencing Style:
Verify that the document adheres to the required
referencing style (APA, MLA, Chicago, etc.).
Inconsistencies or errors in citation style may indicate
plagiarism.
5. Cross-Check with Source Material:
Manually cross-check portions of the text against the
suspected source material. This is particularly useful if
you have reason to believe that specific sources were
used without proper citation.
6. Author's Writing Style:
If you have access to the author's previous work,
compare the writing style, language, and tone. Drastic
differences may be a sign of potential plagiarism.
7. Use of Uncommon Phrases or Jargon:
Identify any unusual phrases, jargon, or technical terms
that may be beyond the usual writing capability of the
author. This could suggest copied content.
8. Inconsistencies in Knowledge:
Examine the overall coherence and consistency of the
document. Inconsistencies in knowledge or arguments
may indicate that the material has been pieced
together from various sources.
9. Collaborative Work:
In collaborative projects, ensure that the contributions
of each team member are appropriately acknowledged.
Failure to do so may constitute plagiarism.
It's important to note that unintentional plagiarism can also occur
due to improper citation practices or lack of understanding of
academic Research ethics refers to the principles and guidelines
that govern the conduct of research involving human subjects or
animals. These ethical principles aim to ensure the integrity,
reliability, and validity of research findings while also
safeguarding the rights and well-being of participants. Key
aspects of research ethics include:
1. Informed Consent:
Researchers must obtain voluntary and informed
consent from participants before they can be involved
in the study. Participants should be fully aware of the
study's purpose, procedures, potential risks, and
benefits.
2. Confidentiality:
Researchers must protect the privacy and
confidentiality of participants. Any information
gathered during the research process should be kept
confidential and should not be disclosed without the
participant's explicit consent.
3. Privacy:
Researchers must respect the privacy of individuals
and avoid unnecessary intrusion into their lives. This
includes protecting participants from any potential
harm or discomfort that may arise from the research.
4. Beneficence:
Researchers should maximize benefits and minimize
potential harm to participants. The well-being of
participants should be a priority, and researchers must
weigh the potential risks against the benefits of the
research.
5. Justice:
Researchers must ensure that the distribution of the
benefits and burdens of research is fair and equitable.
This involves avoiding the exploitation of vulnerable
populations and ensuring that the benefits of research
are shared broadly.
6. Integrity and Honesty:
Researchers must conduct their work with honesty and
integrity. This includes accurately reporting data,
methods, and results. Any conflicts of interest should
be disclosed, and plagiarism should be avoided.
7. Respect for Participants:
Researchers should treat participants with respect and
dignity. This involves recognizing the autonomy and
rights of individuals, as well as being sensitive to
cultural and individual differences.
8. Animal Welfare:
When research involves animals, researchers must
adhere to ethical guidelines that promote the humane
treatment of animals. This includes minimizing pain
and distress, using alternatives when possible, and
obtaining appropriate approvals from animal ethics
committees.
9. Compliance with Regulations:
Researchers must comply with local, national, and
international regulations and guidelines governing
research ethics. This may involve obtaining approval
from institutional review boards (IRBs) or ethics
committees.
10. Transparent Communication:
Researchers should communicate their findings
transparently and accurately, providing sufficient detail
to allow for replication and validation of their work.